Updating Customer Account Information - TEST

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Test Document

Purpose of Test

Test History
Date Tester Test Notes Results

Time to Test
Estimated Time
Actual Time

Test Setup

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Test Document

Test Procedure

Step Action Expected Results Test Step Notes Results


1. Navigate to the Credit Analysis
Refresh program (R03B525) on the
Credit/Collections Management
menu (G03B15).

Click the Credit/Collections


Management link.

2. Click the Credit Analysis Refresh


link.

3. Use the Available Versions form to


select a version of the batch
program. In your work
environment, the system might
display additional versions.

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Step Action Expected Results Test Step Notes Results


4. Click the XJDE0001 option.

5. Click the Select button.

6. Use the Version Prompting form


to access data selection and data
sequencing for the batch program. If
the Data Selection or Data
Sequencing options are disabled,
you cannot review or change the
data selection or sequencing for the
version.

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Step Action Expected Results Test Step Notes Results


7. Click the Data Selection option.

8. Click the Submit button.

9. Use the Data Selection form to


specify which records the system
should retrieve from the database
and include in the report.
10. You must include Pay Status equals
P in the data selection for the
system to perform the reset
function. Consider running a
version of the program with this
data selection once a week to reset
temporary credit messages. The
system will not display current
invoice information in the Account
Balance Inquiry or Parent/Child
Balance Inquiry programs until you
rerun the program with the data
selection set to include open
invoices.

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Step Action Expected Results Test Step Notes Results


11. Click the OK button.

12. Use the Processing Options form


to set parameters for how a batch
program processes data. Processing
options are unique to a version. You
should review processing options to
ensure that the settings are correct.

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Step Action Expected Results Test Step Notes Results


13. Use the A/R Company Constants
processing option to specify
whether the system retrieves aging
specifications from the Accounts
Receivable constants or from the
Aging processing options. Values
are:
• Blank: Use the values specified in
the Aging processing options.
• 1: Use the values specified in the
Accounts Receivable constants. If
the Age as of Date field in the A/R
constants is blank, the system uses
the value in the Date: Age As Of
processing option. If the value in the
Date: Age As Of processing option
is also blank, the system uses the
current date. The system ignores
processing options 2 through 12
when you select this option.

When updating customer account


information, use Accounts
Receivable constants to specify how
the system ages customer's invoice
information.

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Step Action Expected Results Test Step Notes Results


14. Click the Update tab.

15. When updating the customer


account information, verify that the
Update Credit Cash Management
Table (F03B15) processing option
is blank.
16. Click the Notices tab.

17. Use the Generate Delinquency


Notices processing option to specify
how the system generates
delinquency notices. Values are:
• Blank: The system does not
generate delinquency notices.
• 0: Proof mode. The system
generates a report that includes all
customers who are eligible to
receive a delinquency notice and the
invoices that are delinquent for each
customer.
1: Final mode. The system
generates a delinquency notice for
each eligible customer and updates
the F03B20, F03B21, and F03B11
tables.
18. Use the Notice Print Program
processing option to specify the
Delinquency Notice Print Program
that you want the system to run
when you generate delinquency
notices. You can select one of the
standard programs, or create a
custom print program. The available
standard programs are:
• R03B20: A/R Delinquency
Notices Print
• R03B21: Global Reminders

If you leave this field blank, the


system uses R03B20.

Note. Both R03B20 and R03B21


have processing options associated
with them.
19. Use the Version for Notices
processing option to specify the
version of the delinquency notice
print program in the Notice Print
Program processing option. If you
leave this processing option blank,
the system uses ZJDE0001.

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Step Action Expected Results Test Step Notes Results


20. Use the Remit To Address
processing option to specify the
remit to address that appears on the
delinquency notice. The remit to
address indicates where the
customer should send payments.
The system retrieves this address
based on the address book record
that is set up for the company that is
designated on the invoice in the
Address Book Master table (F0101).
21. Use the Consolidate Companies
processing option to specify how
the system generates notices. Values
are:
• Blank: The system generates
separate notice for each company,
by customer.
• 1: The system generates notices
that consolidate companies, by
customer.
22. Use the Determine Severity Level
processing option to specify
whether the system locates the
notification instructions (policy)
based on the aging category or the
severity level of the invoice. Values
are:
• Blank: Use the aging category.
• 1: Use the total number of
reminders sent to determine the
severity level. For example, if the
number of reminders (notices) sent
is 2, the system searches for a
policy that specifies 3 in the Aging
Category/Severity field.
23. Use the Display non-delinquent
Invoices
processing option to specify the
invoice detail printed on
delinquency notices. Values are:
• Blank: Display only delinquent
invoices in detail. No credits are
displayed.
• 1: Display all invoices in detail,
including credits.
24. Click the Fees tab.

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Step Action Expected Results Test Step Notes Results


25. Use the Print Fee Report
processing option to specify how
the system generates delinquency
fees. Values are:
• Blank: Do not generate
delinquency fees.
• 0: Proof mode. The system
generates an A/R Delinquency Fee
Journal, which is a listing of the
fees that the system will generate
when you run the program in final
mode. The system does not update
any tables.
• 1: Final mode. The system
generates an RF invoice document
in the amount of the fee in the
Customer Ledger table (F03B11).
The system also generates records
in the A/R Fee Journal History
(F03B22) and A/R Fee Journal
History Detail (F03B23) tables and
prints an A/R Delinquency Fee
Journal. The system updates the
Last Fee Date in the Customer
Ledger (F03B11) and A/R Check
Detail (F03B14) tables with the date
that fees were generated.
Subsequent fees for the same
invoice will not be generated until
the number of days between fees
has elapsed, as defined in the
policy.
26. Use the Version for Fee
Processing processing option to
specify the version of the A/R
Finance Charge Journal program
(R03B22) that the system uses to
generate delinquency fees. If you
leave this processing option blank,
the system uses the ZJDE0001
version.

Note. The A/R Finance Charge


Journal has associated processing
options.

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Step Action Expected Results Test Step Notes Results


27. Use the G/L Date processing option
to specify the G/L date that you
want the system to assign to
delinquency fee (RF) invoice
records. The system generates these
invoices when you process
delinquency fees in final mode. If
you leave this processing option
blank, the system uses today's date.
28. Use the Late Payment
Delinquency Fees 
processing option to specify
whether to run the Late Payment
Delinquency Fees program
(R03B221), which generates a
delinquency fee on invoices that
were paid after the due date.
29. Use the Version for Late Payment
processing option to specify the
version of the Late Payment
Delinquency Fees program
(R03B221) that you want the
system to use to generate fees on
invoices that were paid after the due
date. If you leave this processing
option blank, the system uses the
ZJDE0001 version.

Note. The R03B221 program has


associated processing options.
30. Use the Payment Terms Code
processing option to specify the
payment terms code that you want
the system to assign to the
delinquency fee (RF) invoice
record.

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Step Action Expected Results Test Step Notes Results


31. Use the Currency of Fees
processing option to specify the
currency that the system uses to
generate delinquency fee invoice
records (document type RF). The
system uses the most recent
exchange rate from the Currency
Exchange Rates table (F0015) to
calculate the currency fee amount.
Values are:
• 1: Company. Generate the fee in
the currency that is assigned to the
company record that appears on the
invoice.
• 2: Customer. Generate the fee in
the currency that is assigned to the
A/B Amount Codes field (CRCA)
of the customer record in the
Customer Master by Line of
Business table (F03012).
• 3: Invoice. Generate the fee in the
currency that is assigned to the
invoice at the time that the invoice
was entered.

Note. Regardless of the option that


you select, the system generates one
fee invoice record per currency code
for each company. For example, if
companies 00001 and 00003 are
assigned a currency code for
Canadian dollars (CAD), the system
generates two fee invoices: one for
company 00001 for CAD and one
for company 00003 for CAD.

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Step Action Expected Results Test Step Notes Results


32. Click the OK button.

33. Use the Printer Selection form to


identify printer information for the
report. In your work environment,
the printer settings will be different.

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Step Action Expected Results Test Step Notes Results


34. Click the OK button.

35. You have successfully used the


Credit Analysis Refresh program
(R03B525) to update customer
account information.
End of Procedure.

Additional Validation

Last changed on:6/20/2012 09:55:00 PM Page 13

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