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BARRIERS TO COMMUNICATION

Physical Barriers

 Faulty organizational structure  Language barrier


o Large working area o Language difference
o Closed office doors o No clarity in speech
o Separated areas for people of o Using jargons
different status o Not being specific
o Forbids team from effective
interaction with each other Socio-psychological barriers
 Noise  Attitude and opinions
o Physical noise (outside  Emotions
disturbance)  Filtering and distortion of the
o Psychological noise message
(inattentiveness)  Status difference
o Written noise (bad
 Inattention
handwriting/typing)
 Closed mindedness
o Vipul noise (late arrival of
 Fields of experience
employees)
 Group identification
 Time and distance
 Self-image
o Improper time
 Premature evaluation
o Defects in medium
 Distrust
o Network facilities
 Poor retention
o Mechanical breakdowns
 information overload Cross-cultural barriers
o piling up tasks due to improper
Slight difference could lead to misunderstanding.
time management
o excess number of people  Language
assigned for the same task  Values
o work overload/information  Social relation
duplication  Concept of time
 Concept of space and gestures
Semantic and language barriers
Organizational barriers
 Semantic
o Homophones  Poor organizational culture; climate
o Homonyms  Stringent rules and regulations
o Homographs  Status and relationship
o Denotation  Complexity
 Inadequate facilities/ opportunities
oof growth and improvement
FOR SEMANTIC AND LANGUAGE
Overcoming barriers in
BARRIERS:
Communication
1. Use of simple language
2. Maximize symbols and charts
INDIVIDUAL SKILL
3. Practice active listening/constructive
1. Listening actively feedback
2. Selecting appropriate channel for
the message
FOR SOCIO-SYCHOLOGICAL
3. Making a special effort to
BARRIERS:
understand each other’s
perspective 1. Call attention and motivate
4. Practicing MBWA (Management 2. Assist and sympathize
by walking around) in
managerial position.
FOR CROSS-CULTURAL BARRIERS

ORGANIZATIONAL ACTION 1. Understand Traditions and Customs


2. Be informed of all Sides of Culture
1. Create Climate of trust and
openness
2. Develop and use formal FOR ORGANIZATIONAL BARRIERS:
information channels in all
1. Adopt simple organizational
directions
structure
3. Encourage the use of multiple
2. Avoid information overload
channels including formal and
3. Have flexibility in meeting targets
informal communications
4. Fit communication needs to the
organizational barriers

FOR PHYSICAL BARRIERS:

1. Plan appropriate seating arrangement


2. Ensure visibility and audibility
3. Attain environmental comfort
4. Minimize visual/oral distractions

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