The document discusses various barriers to communication in organizations. Physical barriers include faulty organizational structures, language barriers, noise, time and distance issues, and information overload. Socio-psychological barriers relate to attitudes, emotions, filtering messages, status differences, and self-image. Cross-cultural barriers can arise from differences in language, values, social relations, concepts of time and space. Organizational barriers involve poor culture/climate, stringent rules, complexity, and inadequate growth opportunities. The document provides recommendations to overcome these barriers at the individual, organizational, and structural levels.
The document discusses various barriers to communication in organizations. Physical barriers include faulty organizational structures, language barriers, noise, time and distance issues, and information overload. Socio-psychological barriers relate to attitudes, emotions, filtering messages, status differences, and self-image. Cross-cultural barriers can arise from differences in language, values, social relations, concepts of time and space. Organizational barriers involve poor culture/climate, stringent rules, complexity, and inadequate growth opportunities. The document provides recommendations to overcome these barriers at the individual, organizational, and structural levels.
The document discusses various barriers to communication in organizations. Physical barriers include faulty organizational structures, language barriers, noise, time and distance issues, and information overload. Socio-psychological barriers relate to attitudes, emotions, filtering messages, status differences, and self-image. Cross-cultural barriers can arise from differences in language, values, social relations, concepts of time and space. Organizational barriers involve poor culture/climate, stringent rules, complexity, and inadequate growth opportunities. The document provides recommendations to overcome these barriers at the individual, organizational, and structural levels.
Faulty organizational structure Language barrier
o Large working area o Language difference o Closed office doors o No clarity in speech o Separated areas for people of o Using jargons different status o Not being specific o Forbids team from effective interaction with each other Socio-psychological barriers Noise Attitude and opinions o Physical noise (outside Emotions disturbance) Filtering and distortion of the o Psychological noise message (inattentiveness) Status difference o Written noise (bad Inattention handwriting/typing) Closed mindedness o Vipul noise (late arrival of Fields of experience employees) Group identification Time and distance Self-image o Improper time Premature evaluation o Defects in medium Distrust o Network facilities Poor retention o Mechanical breakdowns information overload Cross-cultural barriers o piling up tasks due to improper Slight difference could lead to misunderstanding. time management o excess number of people Language assigned for the same task Values o work overload/information Social relation duplication Concept of time Concept of space and gestures Semantic and language barriers Organizational barriers Semantic o Homophones Poor organizational culture; climate o Homonyms Stringent rules and regulations o Homographs Status and relationship o Denotation Complexity Inadequate facilities/ opportunities oof growth and improvement FOR SEMANTIC AND LANGUAGE Overcoming barriers in BARRIERS: Communication 1. Use of simple language 2. Maximize symbols and charts INDIVIDUAL SKILL 3. Practice active listening/constructive 1. Listening actively feedback 2. Selecting appropriate channel for the message FOR SOCIO-SYCHOLOGICAL 3. Making a special effort to BARRIERS: understand each other’s perspective 1. Call attention and motivate 4. Practicing MBWA (Management 2. Assist and sympathize by walking around) in managerial position. FOR CROSS-CULTURAL BARRIERS
ORGANIZATIONAL ACTION 1. Understand Traditions and Customs
2. Be informed of all Sides of Culture 1. Create Climate of trust and openness 2. Develop and use formal FOR ORGANIZATIONAL BARRIERS: information channels in all 1. Adopt simple organizational directions structure 3. Encourage the use of multiple 2. Avoid information overload channels including formal and 3. Have flexibility in meeting targets informal communications 4. Fit communication needs to the organizational barriers