Aircraft IT Ops V10.1 - MARCH-APRIL 2021 - V10.1

AIRCRAFT IT
CASE STUDIES: NORWEGIAN • EDELWEISS AIR WHITE PAPER: CLOSED LOOP CONSULTING SOLUTIONS IN PRACTICE: WIZZ AIR
Operations
MARCH-APRIL 2021 • V10.1
Saving fuel, CO2 and time at Norwegian

A Cruise Profile Optimizer means optimal flying
Digital changes Secure the The right balance

at Edelweiss Air future at Wizz Air
A digitized EFB and Operations Measure to take now Weight & Balance
Manuals add real value for a resilient future supports efficiency
• NEWS • VENDOR FLIGHT LOG: LOGIPAD • OPERATIONS SOFTWARE DIRECTORY
AIRCRAFT IT Operations: WELCOME
COMMENT
Aircraft IT Operations: COVID has dominated the last year but it isn’t
the only matter on which the aviation sector should focus its thinking
I
t would be easy to think that all that mattered in article from Wizz Air emphasizes the importance of
AIRCRAFT IT the past year was the COVID-19 pandemic. Of weight and balance in supporting efficient flying but
Operations course, it certainly had a, hopefully, once-in-a- also supporting other green objectives that the airline
lifetime impact on commercial aviation but it also is pursuing. The case study from Edelweiss Air tackles
Publisher/Editor
Ed Haskey meant that a whole raft of processes and new a familiar topic of documentation. It explains how
E-mail: ed.haskey@aircraftit.com technologies that had previously been considered solutions based on dynamic and digital technologies
Telephone: +44 1273 454 235 but, perhaps, not acted upon, came to the fore. In doesn’t only get rid of paper but generate efficiencies
Website: www.aircraftIT.com
order to operate safely while the pandemic was still in all sorts of processes which saves time, saves
Chief Operating Officer rife but also to future-proof the industry from having money plus improves safety and regulatory
Scott Leslie
to endure another full shut-down should another compliance.
E-mail: scott.leslie@aircraftit.com
such event occur in the future, it has been necessary The Vendor Flight Log in this issue comes from
Copy Editor/Contributor
to re-think some of the ways things are done. Also, Logipad. We’re very familiar with EFBs by now but, of
John Hancock
E-mail: john@aircraftit.com none of the challenges that pre-dated COVID have course, developers continue to improve their solutions,
gone away. The ‘green revolution’ continues to add further functions and Apps and integrate the
Magazine Production
Dean Cook influence the way things are done and not only by solutions into the broader IT infrastructure of airlines;
E-mail: deancook@magazineproduction.com making fuel management important but also by in short, adapt to changing markets and needs. Finally,
bringing to the fore a whole range of efficiency we have an article (the first of three) that considers
AircraftIT Operations is published bi-monthly and is measures and improvements. the need for the industry to radically re-think some of
an affiliate of Aircraft Commerce and part of the
In light of that, the articles we’re bringing to you in the fundamental functions, attitudes and processes
AviationNextGen Ltd group. The entire contents
within this publication © Copyright 2021 this issue are especially relevant to all of those that have served it well up until now but which might
AviationNextGen Ltd an independent publication priorities and they highlight not only the role of ever need to be a lot different if they are to serve the sector
and not affiliated with any of the IT vendors or improving software but also that the industry needs as well in the future.
suppliers. Content may not be reproduced without
to take time to think about the future and where it There is also the regular round-up of news and
the strict written agreement of the publisher.
The views and opinions expressed in this thinks it should be going in order that any technology technology developments: plus, of course, the
publication are the views of the authors and do not developments support a better way of working rather comprehensive ‘Operations Software Directory’.
necessarily reflect the views or policies of their than just speeding up old and outdated processes. Aircraft IT Operations: the technology that will make
companies or of the publisher. The publisher does
There is a superb case study from Norwegian things work today and the philosophies and
not guarantee the source, originality, accuracy,
completeness or reliability of any statement, about how that airline has adopted a Cruise Profile processes that will ensure that it continues to work in
information, data, finding, interpretation, advice, Optimizer which has not only improved flight the future.
opinion, or view presented. planning but has also delivered fuel savings as well as
time savings. In a similar vein, the Solutions in Practice Ed Haskey
AIRCRAFT IT Operations • MARCH-APRIL 2021 • 3

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AIRCRAFT IT Operations: V10.1
CONTENTS
06 Latest News and Technology updates 54 SOLUTIONS IN PRACTICE: Real life
Keeping up with what is happening in a complex and evolving essentials in five-minute case studies
business world is a challenge. At Aircraft IT Operations or here Maciej Zochowski Regional Ground Operations Manager
in the Aircraft IT Operations e-journal the latest developments Wizz Air and Mateusz Godun, CEO, Evionica sp. z o.o
are sorted and ready to read.
How Wizz Air, Europe’a fastest growing airline, found and
implemented a Weight & Balance solution that not only met its
34 CASE STUDY: Optimal flying saves fuel and
process efficiency requirements abut also supported its green
time at Norwegian business objectives.
Stig Patey, Captain B737 / Manager Fuel Savings, Norwegian
This case study outlines Norwegian’s use of a new Cruise 58 WHITE PAPER: Act now to secure the
Profile Optimizer which provides pilots with vertical flight future: Part 1
path optimization in-flight, resulting in significant fuel and Michael Bryan, Founding Principal & Managing Director,
time savings. Closed Loop Consulting
To survive and thrive after COVID, airlines must begin to
44 VENDOR FLIGHT LOG
consider how planning for this might occur. This article
Dirk lees explains how Logipad’s dedication to a flexible
discusses the proactive measures airlines can take now, to
solution and to a continuing relationship with customers has
assure an enduring emergence from COVID and more efficient,
driven a strong business that is naturally able to react to
resilient future.
changing market conditions and user needs
In the latest of our Q&A pieces, Dirk Leese, Manager Process 62 Operations Software directory
Automation, Logipad provided by DextraData GmbH, A detailed look at the world’s leading Operations IT systems
completes his Vendor Flight Log for Aircraft IT.
46 CASE STUDY: Digitizing the EFB, Flight

Operations and Compliance
Bruno Speck, Head of Ops Support, Edelweiss Air
Edelweiss Air shares the experience of transforming the
airline’s old and static Operation Manuals to dynamic content:
also, how an EFB solution changed the way in which Edelweiss
works with and manages OMs.

NEWS
INTERACTIVE Click here for full product details

New Vendors join Aircraft IT
Vendor Panel
This issue, we are pleased to welcome Simpfly was born from an eagerness
three new members, Flightkeys, to help startup airlines and small
Simpfly and Evionica, to the Aircraft IT operators to implement and manage
Airbus A320 Aircraft Systems CBT Vendor Panel. As we’ve often stated, it EFB in a simple and cost-efficient way.
is the skills in our Vendor Panel that Simpfly’s EFB Omni™ is the all-in-one
Training progress monitoring
underpin the authenticity in all of our solution designed with that in mind: it
Simple knowledge explanation material. streamlines Flight Operations processes
Flightkeys was founded in April 2015 by implementing EFBs in the fleet and
High quality animated 3D models by a team of high-profile aviation managing them on behalf of the airline
experts with very specific knowledge thereupon, including all IT and Flight
Over 3.000 screens and long-term experience in the field of Operations Engineering related
flight planning & optimization. Their activities: Aircraft Performance, Weight
mission is to completely re-write the & Balance, Flight Operations
science of flight management for the documentation and other EFB-related
21st century by precisely meeting the tasks. Daily operations become
emerging requirements of cost- EFB-driven with confidence as Simpfly’s
optimized airline operations, trajectory- team of engineers takes care of all
based operations and reduction of back-office tasks needed to assure the
emissions. Flightkeys‘ research takes airline’s pilots have access to up-to-date
place in a corporate climate that data for a safe and compliant operation.
promotes innovation and a continuous All that backed by a strong know-how
search for excellence. The focus is on of the aviation industry for a total
user-friendly systems that provide the hassle-free setup and, the best of all,
ultimate level of cost optimization and without hurting the customer’s pocket.
integrate seamlessly into future airline Simpfly sums up the service as, ‘You fly.
operations and ATM systems. We take care of the rest.’
FLIGHTKEYS 5D — as the only 21st Evionica delivers smart software for
century flight management system — Weight & Balance, Flight Training and
will balance airline network throughput, Computer Based Training to Airlines,
greenhouse gas emissions and safety in Airports and Training Organizations.
the most cost-efficient way: it covers a With over 100 clients the business is
scope far beyond any solution currently cooperating with recognized partners
available on the market. By improving like Wizz Air, LOT Polish Airlines,
communication and collaboration Lufthansa Aviation Training, Abu Dhabi
www.evionica.com sales@evionica.com amongst stakeholders in the aviation Aviation Training Center and many
industry it will lead to a smarter and more. Evionica Weight & Balance
Evionica provides software for Weight & Balance, Flight Training and CBT.
more productive use of aircraft and Software solution allows users to reduce
airspace. cost and has a very intuitive interface

NEWS
for which training requires only 1 hour. remember content. INTERACTIVE Click here for full product details
Within 60 seconds a user will be able to Welcoming the new members to the
produce a load sheet. Vendor Panel, Aircraft IT CEO, Scott
Flight Training Software streamlines Leslie, commented; “With the growing
administrative processes for training; importance of the green agenda at all
supporting automated operations, levels in aviation and the likely further
saving time with cloud-based software development of established outsourcing
and enabling users to go paperless. in order for airlines to focus on their
Computer Based Training includes Pilot core strengths and processes as well as
Training CBT with content explained in the continuing need to most efficiently
a straightforward way, having a natural manage aircraft and training, these
lector voice, superior graphics and solutions will undoubtedly fit with the
animation. A dark theme prevents eyes industry’s future directions. It’s a
from tiring. Small portions of pleasure to welcome these vendors to
information make it easier for users to the Aircraft IT family.”
Korean Air chooses

NAVBLUE’s Flysmart+
Korean Air, the flag
carrier of South
Korea, announced at
the start of February
2021 that it had
signed a contract
with NAVBLUE to
digitalize and
optimize its cockpit
operation with the
electronic flight bag
(EFB) solution
Flysmart+ on iOS
devices. This state-of-the-art solution, the most installed EFB in the air not only
streamlines the processes of take-off, landing performance, inflight performance,
documentation and eQRH but also provides plenty of fuel saving opportunities.
Korean Air, was already using ROPS+, and will benefit from NAVBLUE’s
Electronic Flight Bag solution to improve cockpit operation efficiency and optimize
aircraft performance computations.
More than 260 airlines are using Flysmart+, representing more than 6000 Airbus
aircraft in operation. Korean Air is the largest airline and flag carrier of South Korea
based on fleet size, international destinations and international flights.

NEWS

New Module — skybook
Form Builder
2020 was a busy year for the team at any input from the Bytron team. Most
WHERE EFFICIENCY Bytron HQ. Despite a global pandemic, importantly, the data captured can be
TA K E S O F F the team has grown, their client list has
increased and most importantly, they
extracted from the forms and exported
post flight directly to other departments
have released a series of or operations systems, removing the
enhancements to skybook in order to need for onward inputting and reducing
support clients during this very the potential for human error.
challenging time. skybook Form Builder empowers
As the year drew to a close the pace operators by giving them the chance to
of development was far from slowing add yet more value to existing skybook
down though as the company prepared, modules, like the EFB for example, by
in early december 2021, to launch their being able to create the additional forms
all new Form Builder module, by far the that will help to push the digital first
most flexible module in the skybook approach to all new levels. The forms
range to date. you create could be as simple as a leave
Form Builder request or as complicated as Air Safety
has been Reports, Mandatory Occurrence Reports
engineered to help and Dent and Buckle, it’s up to you what
skybook operators information you want to gather.
respond to the Available for implementation early in
ever-evolving 2021, Form Builder is part of the
world of aviation by giving them the build-up to the eagerly anticipated
ability to create their own fully digital eTech Loglaunch which will help
forms in house with ease in a matter of operators to achieve full digital
DISCOVER NOW
minutes, without the need for external transformation by closing the loop post
assistance from the Bytron Team. Thanks flight between operations and dispatch,
to its highly intuitive user interface, users flight deck and maintenance teams.
can set the forms layout, add input skybook is already proven to
boxes, decide whereabouts in skybook outperform rival products by being
the form will be available to users and more flexible and responsive, more
even which additional skybook collaborative through integration and
functionality can be utilised, such as above all more in tune with the
using the tablet’s camera to snap a challenges faced by airlines and
picture for inclusion in the form. Once operators thanks to the configuration
FLIGHTKEYS.COM ready for use, the forms can be fully options available and the way in which
previewed before being enabled within Bytron’s team of experts are able to
the selected skybook module — all of understand problems and create digital
which takes place without the need for solutions to resolve them.

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NEWS

Web Manuals’ ‘student offer’ helps
flight schools soar
AvioCast from AVIOBOOK® In early December 2020: As part of
Web Manuals’ ongoing efforts to
support the industry during these
challenging times, the provider of
What makes AvioCast more than just another AID? aviation document digitization
Beyond access to real time aircraft data or creating a wireless network for stakeholder solutions launched a ‘student offer’,
electronic devices, AvioCast is an integrated part of the EFB environment. with reduced rates for all Approved
Training Organizations (ATOs).
AvioCast enables the targeted exchange of information between the ground and air. It
allows tech reports to be shared immediately, facilitating the work of tech ops. It automa- Flight training schools will now have
tically completes waypoint and fuel reporting, increasing accuracy and reducing pilot work access to Web Manuals’ all-in-one
loads. In an increasingly dynamic operating environment, AvioCast also enables last minute document management system, with
airport and regulatory information to be pushed to the crew right when they need it. licenses for just 2€/$ per reader. The
initiative, available for an unlimited time,
This is just the beginning. The future possibilities of AvioCast are endless. Join us and stay
on the leading edge of innovation with connected flights. is designed to empower schools with a
large number of students to go fully
digital, thus easing the burden of
Concrete benefits: manually editing instructor and
3-in-1 AID, QAR, WAP
operation manuals and course content.
Martin Lidgard, CEO and founder of
Automatic download of plane data without Web Manuals said: “Training
team intervention
organizations are not exempt from the
Simple upgrades thanks to unique two part documentation headaches that plague
structure
the rest of the aviation community, with
Seamless integration in the AvioBook suite, everything from instructor manuals and
with specific benfits for all stakeholders syllabus’ to aircraft certificates and
student forms needing to be checked distributed across a company instantly.
and updated. We are pleased to be For flight training schools using the
The future of connected flight: AvioCast
helping our ATO customers, enabling technology, this ensures seamless
them to meet their students’ communication between instructors,
expectations for a consistent, all-in-one students, and regulators. Students can
digital experience, while ensuring they log in through the Web Manuals iPad
stay up to date and compliant with app or web-based reader interface and
course material and regulations.” view all relevant documents, make
Web Manuals allows aviation personalized annotations, and
businesses to digitize their compliance, participate in course evaluations. They
regulatory and operations are also instantly alerted when changes
documentation and manuals, meaning have been made, making the learning
any updates can be completed and process more efficient.

NEWS
Qantas renews contract INTERACTIVE Click here for full product details
to use Vistair’s Docunet

In mid-March 2021, Qantas, Australia’s flag carrier, announced that it has renewed
its contract to use Vistair’s DocuNet™ to provide a coherent, single point of
control for managing all operational documentation including OEM data for their DocManage
mixed Airbus and Boeing fleet. This agreement strengthens the existing
relationship and continues to provide a document management platform with a
Efficient and reliable
single point of control and superior usability for end-users. In addition, DocuNet™ Document Management
facilitates the ability to leverage structured data across their mixed fleet, to drive for Flight and Ground Operations
further efficiencies throughout their operation.
Future proof technology and innovation

The continued partnership will benefit from the ongoing investment Vistair One solution for your whole process chain –
has made in DocuNet™. In recent years Vistair has introduced several from authoring up to the presentation
supportive innovations that have vastly improved document management
in the cockpit, the cabin or on ground.
performance along with several airline specific support measures. For instance,
■ Manage, create and revise your content
DocuNet™ Forms was introduced in 2020 thereby providing an end-to-end
■ Retrieve information anywhere
electronic form solution which provide the airline with capability of producing
bespoke forms e.g. Covid forms. In addition, Vistair worked with Qantas to ■ Powerful revision and compliance management
develop key features and capabilities that would support Australian CAA ■ Flexible and customizable for special needs
Regulations. ■ Platform independent
Ian Herbert, CEO, Vistair commented: “Qantas is an exceptional international
carrier, and it is our objective to provide them the best service possible. If we can
innovate and improve our offering to enable them to become a more effective
and an even safer airline, then we are happy.”
Mathew Crocker, Technical Pilot at Qantas commented, “We value our
partnership with Vistair and appreciate the role Docunet plays in improving our
workflows and document management processes. Since the move to more
remote working for both parties during Covid has not affected delivery and
Vistair has continued to hit 100% of hard deadlines.”
About Qantas: Founded in the Queensland outback in 1920, Qantas has grown
to be Australia’s largest domestic and international airline. Qantas is widely
regarded as the world’s leading long-distance airline and has built a reputation for
excellence in safety, operational reliability, engineering and maintenance, and
customer service. Qantas are also the founding member of OneWorld Alliance.
The Qantas Group’s main business is the transportation of customers using
two complementary airline brands — Qantas and Jetstar. Their airline brands
operate regional, domestic, and international services. The Group’s broad
portfolio of subsidiary businesses ranges from Qantas Freight Enterprises to
Qantas Frequent Flyer.

NEWS
2021_01_AIRCRAFT_IT_portrait_advert_108mm wide x 144mm _4.pdf 1 04/02/2021 14:37:34

Leonardo Helicopters selects
Vistair to implement safety
management solution
Leonardo, a global leader in the “We are very excited to be working
Deliver Operational aerospace, defense, and security

sector, announced in mid-December
with Vistair, who are aviation specialists.
Its SafetyNet solution, which has an
Intelligence with 2020 that it has selected Vistair to

provide SafetyNet™ as its safety
outstanding reputation, will play a
fundamental role in how we identify our
DocuNet Forms
management solution. top risks and analyse data throughout
Vistair Systems, a leading provider of the organisation, up to Board level.”
aviation Document and Safety added Richard Folkes, Head of Aviation
Management Solutions, was pleased to Safety at Leonardo Helicopters (UK)
Simplify even the most announce a collaboration with About Leonardo: Leonardo, a global
complex of processes and
C
Leonardo’s UK-based helicopter high-technology company, is among
business, providing a single enterprise- the top ten world players in Aerospace,
facilitate smart data collection
M
wide view of safety to proactively Defence and Security and Italy’s main
Y
identify and address key safety issues industrial company. Organised into five
CM Easy to Create & Manage Accessible Anywhere and risks. business divisions, Leonardo has a
Create and publish forms almost DocuNet Forms allows end-users to Leonardo is focused on safety, significant industrial presence in Italy,
MY instantly for use across your operation, view, complete and submit forms
with no specific technical experience anywhere, at any time via DocuNet making significant investments to the United Kingdom, Poland and the
CY required. For quick and easy access, online viewers or via our mobile enhance its safety culture with USA, where it also operates through
assign and manage DocuNet Forms applications (either online
programs such as Safety Protects. subsidiaries such as Leonardo DRS
CMY in the same place as your or offline).
operational manuals. Vistair’s SafetyNet will enable Leonardo (defense electronics), and joint ventures
K to collate accurate, consistent, and and partnerships: ATR, MBDA,
Intelligent Data Collection
 COVID-19 Staff Self reliable occurrence data, across the Telespazio, Thales Alenia Space and
Declaration Forms Quickly and precisely extract key
information from submitted form data organisation, enhanced by excellence in Avio. Leonardo competes in the most
 Journey Logs from one centralized repository. mobility and usability. Comprehensive important international markets by
 Commanders Discretion Reports Not only saving time, but allowing you
analytics and dashboards will deliver leveraging its areas of technological and
to easily monitor, analyze and report
 Flight standards & training forms on the data you gather. trend analysis and statistics for product leadership.
 Any business process that evidence-based decision making, to About Vistair: Established in 2001,
requires a form
proactively target safety and risk issues. Vistair is one of the world’s leading
‘‘We are proud to have been selected suppliers of aviation management
DocuNet www.vistair.com by Leonardo, who really understand the

importance of having modern, data-
software. Their Document Management
and Safety Management solutions are
FORMS driven technology to achieve a
proactive safety culture and world-class
used by over 40 clients across the
world. Clients include British Airways,
safety performance.” said Dominic Delta Air Lines, Iberia, MAA, Norwegian,
Clarke, Chief Commercial Officer at Qantas and Ryanair.
Vistair Read the full story on Aircraft IT Website

NEWS
eTT Aviation acquires the aviation INTERACTIVE Click here for full product details
software assets of Eagle Cap Software

In mid- December 2020, eTT Aviation other onboard devices for offline
announces it has purchased the access;
software assets of Eagle Cap Software. • Aero Charting, an easy-to-use
As part of the transaction, eTT will moving map EFB application for
take over all development and iOS and Multi-Mission NAV, a
marketing of the Eagle Cap flight version for Department of Defense
planning and aviation charting users that adds nautical chart data.
software products. The first priority for eTT also acquires Eagle Cap’s breadth
eTT is to quickly integrate the flight and depth of experience with flight
planning and dispatch management planning, optimization, dispatch,
software into the SkedFlex suite. electronic flight bag, moving map,
“The quality of products that the charting, aviation data, and airspace
Eagle Cap team has created is well programs. Eagle Cap CEO Dane
known in the industry, and we look Winchester said, “Adding the Eagle
forward to their help as we continue Cap products to the SkedFlex suite will
disrupting the airline flight operations provide carriers a highly integrated
world.” said eTT Aviation President Tom system to manage Day of Flight
LaJoie. operations from pre-flight planning to
“We are thrilled to be working with inflight visualization using Eagle Cap
eTT to be able to offer our charting tools.”
nextgeneration flight planning and About eTripTrader, Inc., dba eTT
dispatch system, aviation charting, and Aviation: eTripTrader, Inc. (dba eTT
data distribution products to eTT’s Aviation) specializes in scalable aviation
customers.” added Eagle Cap President flight, crew, maintenance, accounting,
Tom Perkowski. inventory, HR, and management
eTT acquires the following Eagle information solutions that revolutionize
Cap products in the acquisition: the way airlines achieve scheduling
• Flight Planning & Dispatch flexibility, compliance and control, all
Management System, consisting of while steadfastly adhering to its core
a flight planning engine and a values of integrity, innovation, and
configurable dispatch client first-class customer support.
application with a companion About Eagle Cap Software: Since its
mobile application; founding in 2014, Eagle Cap has
• Aviation Charting Service (ACS), a focused on building products and
vector-based aeronautical mapping providing services to solve the software
toolkit for iOS, web, and Windows; challenges faced by the aviation
• Data Delivery Service (DDS), a set industry.
of tools to deliver data to iPads and Read the full story on Aircraft IT Website

NEWS

Frontier Airlines selects Vistair’s
Docunet to drive superior levels
of efficiency
In early January 2021, Vistair Systems,
a leading provider of aviation
Document and Safety Management
Personalised
solutions was pleased to announce a
new partnership with Frontier Airlines,
a low-fare carrier headquartered in
WEATHER SUPPORT Denver, Colorado. As part of their

strategy of continuous improvement
and innovation, Frontier have selected “Frontier are known in the industry
Vistair’s DocuNet for the content for their focus on superior technology
management, distribution and viewing and operational efficiency, to deliver
INCREASE SAFETY & fuel efficiency of operational documentation, their philosophy of ‘Low Fares Done
providing both a centralised point of Right’. We are extremely pleased to
AVOID COSTLY DIVERSIONS control and an enhanced mobile have been chosen by Frontier Airlines
experience for its users. and to be working with yet another
Operating the largest A320neo fleet thought- leader in the aviation industry.
in the U.S., Frontier offers a wide range Our DocuNet Platform is a perfect
of domestic and international flights to foundation for digital transformation in
100 different destinations. As the airline this space, and also in the current
continues to grow, they recognised the industry climate.” stated Dominic Clarke,
need for a robust and sophisticated Chief Commercial Officer at Vistair
document management platform to About Frontier Airlines: Frontier
drive superior levels of efficiency and Airlines is committed to ‘Low Fares
scalability moving forward. Done Right.’ The airline is
Brad Lambert, VP Flight Operations headquartered in Denver, Colorado, and
at Frontier commented: “We chose operates a fleet of 100 A320 family
Hourly forecast for Flight tracking Vistair because they are the best fit for aircraft and has the largest A320neo
destination airports w/ weather alerts our requirements and ambitious growth fleet in the U.S., delivering the highest
plans, in terms of technical capability, level of noise reduction and fuel-
scalability, and their approach to client efficiency, compared to previous
management and success”. The models. With 160 new Airbus planes on
partnership will also allow Frontier to order, Frontier will continue to grow to
take full advantage of DocuNet Forms, deliver on the mission of providing
an intuitive, electronic smart forms affordable travel across America.
Learn more at
platform, designed to put airline Read the full story on Aircraft IT
weathernews.com
personnel in control of data collection. Website

NEWS
AirHub with Web Manuals aids documentation for drone operations

Dutch drone software and consultancy company effectively edit documents, set up compliance • Normal, abnormal and emergency procedures;
AirHub announced in late January 2021 that is has connections, and distribute digitally through the • Maintenance and occurrence reporting schedules;
joined forces with digital documentation specialists, reader application. • Crew qualification and training requirements;
Web Manuals, to aid advanced documentation “Over the years we have supported hundreds of • Safety Management System guidelines.
capabilities to their offering. AirHub supports companies with setting up safe, legal and efficient AirHub also offers Light UAS Certificate (LUC)
organisations with integrating drones into their drone operations. With increasingly complex missions support. While such certifications require no
workflow in a safe, efficient and compliant manner and rapidly changing regulations and standards, Web operational authorisation, LUC manuals permit agile
through its online SORA tool, LUC (Light UAS Manuals solutions enable us to better support our processes around Safety Management Systems (SMS),
Certificate) manuals, drone operations center and customers” explained Stephan van Vuren, CEO, AirHub. Specific Operations Risk Assessment (SORA) and
ground control apps. In addition, AirHub provides Compliance Monitoring. “Providing our tool to the
inclusive operational support from essential training Operational Manual and Light UAS UAV segment is a natural next step for us. Starting in
to advanced enterprise consulting. Certificate (LUC Manual) 2021, UAV organizations are going to need to meet
All AirHub’s manuals are compliant with ISO 21384-3 similar demands as those under which manned
Continuing to support customers (UAS — Part 3: Operational Procedures) standards. aviation has operated for decades. We have built a
With Web Manuals, AirHub is taking the next step The support offered when setting up the Operational tool that is agile and capable of meeting the
towards providing its customers with high-quality Manual include: documentation needs of aviation organizations across
EASA and FAA compliant Operations Manuals, • Organizational structures and responsibilities; the board — whether that be airlines or companies
Safety Management Systems and LUC Manuals. Web • Technical specification of drones and tools; operating UAVs.” said Paul Sandström, Web Manuals’
ett-aviation_ad-aircraftIT_PRINT.2021.FOR.PUBLICATION.pdf
Manuals enables AirHub to more quickly and 1 2/3/21
• Flight planning 5:01 PM
and preparation procedures; Director of Operations for EMEA.
Flight & Crew Management System

C
M A complete system for

Y
flight operations designed
CM
to help your airline operate
MY
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CY
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NEWS

Flight Training International adopts
Comply365 for paperless operations
Form Builder In late January 2021, Comply365 was
happy to announce Flight Training
always contain the most up-to-date
information through automatic revision
Complete Data Management International, a Denver-based training

academy, will rely on Comply365’s
controls. The academy will be able to
deliver content based on roles and drive
cloud-based solutions for a more higher rates of compliance with
efficient, reliable digital operation. reporting insights.
Instructors and student pilots will About Comply365: Comply365 is a
have instant access to the information leading provider of enterprise SaaS and
they need through targeted distribution mobile solutions for content
using Comply365’s Document & management and document
Communication Manager (DCM). distribution in highly regulated
“We needed a reliable solution to industries. The business supports the
provide targeted distribution of our world’s most mobile and remote
manuals and instructional content,” workforces with data that enables safe,
Flight Training International President efficient, and compliant operations.
Mike Medley said. “Comply365 is a tried, Every day, hundreds of thousands of
tested and proven solution that was pilots, flight attendants, maintenance
recommended to us by others across technicians, rail conductors and
the industry.” engineers, as well as energy workforce
Flight Training International is an rely on Comply365 for digital delivery
FAA-approved training center of operational content, including OEM
Improve data capture across departments, be more responsive specializing in ATP and Type Rating, and internal company manuals. Having
and drive down ongoing development costs with Form Builder. providing training to commercial pilots, played an instrumental role in the
U.S. military and government entities, regulatory approval of electronic flight
FAA, and flight test groups, at multiple bags (EFB) , Comply365 partners with
• Create digital forms in an instant locations across the United States. clients to transform their industries.
• Enhance existing EFB and eTech Log modules and pages “Managing and delivering critical About Flight Training International:
• Increase internal capacity documents to pilots is essential at every Flight Training International provides
• Improve data capture and reporting level of aviation, and we are excited to cutting edge, advanced flight training
welcome Flight Training International to for pilots who want to advance their
our global community of pilot users,” careers in commercial aviation. Receive
It’s your data - use it! Comply365 CEO Tom Samuel said. “We top-notch instruction from current and
look forward to providing their former major airline pilots. FTI’s mission
instructors and students with a great is to ensure that pilots not only achieve
Start your free trial today user experience.” their training goals, but that they walk
www.bytron.aero | +44 (0)1652 688626 Instructors and students will be able away completely satisfied, having had a
to more accurately and quickly search first-class learning experience.
their training documents, which will Read the full story on Aircraft IT Website

NEWS
SL Aviation Holdings signs up for NAVBLUE FMS Navigation Data

Services for 60 aircraft
In late January 2021, ASL Aviation Holdings signed a services to meet ASL’s specific needs and provide Group, providing daily support for critical operations
contract with NAVBLUE to start using NAVBLUE’s reliable, high quality and flexible services including: with high quality flexible services’’
GE FMS Navdata to support their Boeing 737 fleet • Customized Tailoring services; Colin Grant, Chief Operating Officer at ASL
and receive a harmonized data service. Airlines • Full Verification Survey; Aviation Holding said, “we needed a system that
across Europe and Asia in the ASL group will begin • Supporting tools to ease the implementation of could be deployed across all of our airlines, providing
utilising the NAVBLUE FMS data for their daily the data into the GE FMS. the FMS data services we require while increasing
operations. During unprecedented times in the airline industry, efficiency and coordination between our operations.
By joining NAVBLUE’s renowned NAVDATA the requirement for receiving a high quality, reliable NAVBLUE’s ‘Navdata’ has proven to be the perfect
services, ASL airlines will benefit from a harmonised and flexible data provision is vital for every airline. fit.”
groupwide provision of aeronautical information NAVBLUE’s comprehensive GE FMS data service ASL Aviation Group is a global aviation services
including bespoke tailoring services to enhance their and tailored additions, combined with a flexible group that consists of multiple companies including 6
business activities and provide operational effectivity. approach to meet the needs of this group of airlines airlines (7 airline operations) maintenance facilities and
In addition to the core FMS Navdata provided for 60 will provide the support needed to excel during this several leasing entities. ASL’s airlines operate under
aircraft, ASL will also benefit from a flexible package challenging period. their own brands and they also operate passenger and
and full operational coverage to support their growing Thomas Lagaillarde, VP Product Portfolio & cargo networks on behalf of major international
business. Programs at NAVBLUE said, “NAVBLUE innovative customers including express freight integrators and
NAVBLUE has developed robust NAVDATA FMS data will be a perfect fit for the needs of ASL passenger airlines.
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Bristow Helicopters renews their charts and navigation

data service with NAVBLUE
Bristow Helicopters Limited, a NAVBLUE customer very specific needs including that of flights to and
for more than 10 years, announced in late January from offshore rigs.
that they had recently renewed their Charts+ and Services are updated in line with AIRAC Cycle
Navigation+ services. Part of the world-leading dates or on request in response to ad-hoc needs and
Bristow Group Inc, UK operations serve government are supported by a 24/7 Support team around the
and civil organisations including UK Search and world.
Rescue [SAR] and North Sea rig transport. A fleet of Capt. Tim Glasspool, Head of Flight Operations UK,
approximately 50 helicopters rely on navigation data at Bristow Helicopters said: “NAVBLUE has many
and electronic charts for planning and flight years of experience serving helicopter operations.
operations. They have a unique depth of data, particularly around
NAVBLUE experts support Bristow by providing a our challenging North Sea operations.”
highly customized and tailored charting service, Thomas Lagaillarde, VP Product Portfolio &
combining Terminal Airport Charts, Enroute maps, most up to date charting is available as and when Programmes at NAVBLUE said: “Bristow Helicopters is
Helicopter charts and Oil rig platform information all in needed. Navigation database services for various a great example of our expertise on helicopter
one EFB application. This service allows the pilot types of Flight Management Systems are thoroughly operations. At NAVBLUE, we are pleased to count
access to all the charting information required for their tailored — 350 Company Routes, 75 Procedures and them as a customer of many years and we look
operation in a quick and intuitive manner, ensuring the more than 3000 tailored waypoints. The service meets forward to a continued partnership”.
ELECTRONIC FLIGHT BAG

Flexible, modular & future-proof onboard infrastructure
CDSS CWAP/AID DIC-600 EFB ERC-400
Cockpit Door Cockpit Wireless Data Control Ethernet
Surveillance Accesspoint/Aircraft Integration Panel Radio
“
System Interface Device Center Controller
We feel very comfortable in the way we jointly shaped the implementation path to maximize
our re-utilization of installed systems, in combination with the new EFB function.”
Hilmar B. Baldursson, VP Flight Operation Icelandair
 Turn-Key Solutions  Certification  Installation  Training

SA Technologies AB I SA@scanav.com I www.scanav.com/contact/scandinavian-avionics-ab-location-details/

NEWS
eTT Aviation adds customers in 2020

In mid-January 2021, “The passion of the eTT team to adapt their Information System for Aviation (MISA) product
eTT Aviation was SkedFlex product to the UAV market dovetails nicely suite into SkedFlex.
able to announce with the Aquiline Drones spirit of approaching the use • The finalization of the development of the new
that it had wrapped of drones as aircraft operating in an airline SkedFlex Quality and Training Management
up a successful environment. Their ‘can-do’ attitude and flexibility is System (QTMS).
2020 adding nine what separates them from the rest”, said Tom Keck • Launch of the SkedFlex Preferential Bidding
clients—including a Aquiline Drones/AD Airlines, Director of Operations. System (PBS).
drone operator, Adding clients resulted in additional headcount to The year culminated with the acquisition of Eagle
growing the team support the growth. The eTT team grew 81% last year Cap Software, adding flight planning, aviation
81% to 47 people, and acquiring Eagle Cap Software. from 26 to 47, adding staff in development and charting, electronic flight bag, and data delivery
eTT added nine aviation customers in 2020, customer service. “With COVID, I was worried we products to the company offerings which will be
including Aquiline Drones, CSA Air, Eastern Airlines, would have a tough year,” said eTT Aviation President called SkedFlex Flight Planning.
Kalitta Charters II, Mountain Air Cargo, R1 Airlines, and Tom LaJoie. “Quite the opposite, we had one of the “We go into 2021 with a strong base of customers,
Ravn Alaska. The addition of Aquiline Drones best growth years in our 18-year history. Our which we intend to continue to support with the best
demonstrates the flexibility of the SkedFlex product customers see the efficiency SkedFlex brings to their customer service in the industry,” according to eTT
and ability of eTT to rapidly respond to ever changing operations, and even with the current environment, Aviation President Tom LaJoie. “One of the highlights
industry requirements. Aquiline Drones plans to use they see the operational value of their investment.” of the year will be adding SkedFlex Flight Planning for
the application to support their rapidly expanding Other significant projects for the year included: two of our existing customers.”
group of drone pilots. • Continued integration of the Management Read the full story on Aircraft IT Website

NEWS
Aquiline Drones picks eTT Aviation SkedFlex

to support expanding pilot operations
In late January 2021, Aquiline Drones announced that exciting opportunity for us,” according to eTT Aviation
it has signed a multi-year agreement with eTT President Tom LaJoie. “Our focus is to provide
Aviation to use the SkedFlex product to support operators with the best software automation to allow
Aquiline’s network of thousands of pilots nationwide. them to more easily, efficiently, and safely do their
Aquiline Drones operates a small airline making it jobs — manned or unmanned.”
one of only a few drone companies in the US “The passion of the eTT team to adapt their
operating under a 14-CFR Part 135 Air Carrier SkedFlex product to the UAV market dovetails nicely
Certificate. Because of this, they are implementing the with the Aquiline Drones spirit of approaching the use
same systems in use in a traditional airline for added of drones as aircraft operating in an airline
safety and security of their drone operation. SkedFlex environment. Their ‘can-do’ attitude and flexibility is
is widely used by North American-based air carriers to Director of Operations. “Being an airline, and what separates them from the rest”, adds Keck. Both
provide the tools to support safe and efficient flight implementing proven tools like SkedFlex, provides AD companies share the values of agility, reliability,
operations. added leverage in achieving crucial authorization to innovation, and safety. They look forward to building
“We pride ourselves as exemplars, advocating perform complex and highly uncommon drone on the partnership and the opportunity to bring
safety first, followed by standardization under strict operations.” additional capabilities to the Aquiline Drones
auspices of The Federal Aviation Administration “The opportunity to work with Aquiline and operation as it grows.
(FAA),” says Tom Keck Aquiline Drones/AD Airlines, support their drone operations with SkedFlex is an About Aquiline Drones: Aquiline Drones is a
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NEWS
progressive American drone company founded by

highly experienced aviators, systems engineers, and IT
Juneyao Airlines signs a renewal for Flysmart+
gurus. With a customer-centric model, US-based
manufacturing and supply chain, and world-class MRO
bundled with ɅDOC Web Flight Ops
services, the company offers innovative ways for using In late January 2021, Juneyao Airlines, a fast
drones in commercial activities. growing Chinese airline, announced that it had
Supported by a dedicated UAV cloud, AD Cloud signed a renewal for Flysmart+ iOS and also
and real-time OS, autonomous drone operations with acquired ɅDOC Web Flight Ops, NAVBLUE’s
real-time control and dynamic in-field decision making documentation management solution.
capabilities, Aquiline Drones full-spectrum of Juneyao Airlines has been using Flysmart+ since
technology solutions provides a more expansive and 2013 and, with the purpose of going to digital
deeper applicability across countless industries and cockpit operations, decided to acquire also ɅDOC
environments by delivering real-time data insights. Web Flight Ops, which fully supports Flysmart+
Aerospace-compliant processes for software, features.
hardware manufacturing, and systems integration, Alain ABGUILLERM, HO Fly & Navigate at NAVBLUE said: “we are happy to count a new ɅDOC Web Flight
along with best-in-class mission capabilities are being Ops customer in China, which indicates a good market appreciation of this powerful tool. ɅDOC Web Flight Ops,
planned and designed as the company continues to together with Flysmart+, will help Juneyao Airlines to further digitalize their flight operations”.
forge relationships with Federal, State, and private Mr. JIA Yong, Vice President of Operations, at Juneyao Air said: “Being one of the leading privately owned
organizations in an effort to develop and launch new carriers in China, we are always preparing for the digitalization and latest aviation innovation, and have
drone system applications in a collaborative manner. maintained a close cooperation with NAVBLUE. With the help of ɅDOC Web Flight Ops and its integration with
Read the full story on Aircraft IT Website Flysmart+, we look forward to further digitalization and efficiency of our flight operations.”
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EVA Air confirms its confidence
and renews contract for codeshare
AIRCRAFT FLEET VIEW management solution with
Lufthansa Systems
Aircraft Fleet View App: In early February 2021, Lufthansa
■ developed for airlines Systems announced that EVA Air has
signed a long-term agreement
■ always up-to-date view on your
extending the use of the codeshare
fleet‘s status
management solution SchedConnect.
■ easy-to-grasp view on “We’ve been using SchedConnect
events like current delays, for several years and have found it to be
cancellations and AOGs a valuable system for both our EVA Air and Lufthansa Systems have
■ specific views for passengers and EVA. From the day we a long-standing partnership. The
flight operations began using it, we have experienced a renewed contract is a sign of the quality
and maintenance continually improving product and of and trust in the products of the airline
■ customizable excellent customer service from IT provider. EVA Air also uses the
for airlines Lufthansa Systems. SchedConnect schedule management solution NetLine/
and users supports codeshare management and Sched and the flight planning solution
helps us more effectively navigate a Lido Flight from Lufthansa Systems.
fully automated process,” said Eric Chiu, About Lufthansa Systems: Lufthansa
Senior Vice President at EVA Air. Systems GmbH & Co. KG is a leading
“SchedConnect enhances benefits and airline IT provider. Based on long-term
synchronizes with our partners’ project experience, a deep
schedule data. We always have access understanding of complex business
to a complete schedule in one central processes and strong technological
system.” know-how, the company provides
SchedConnect is currently the most consulting and IT services for the global
technologically advanced system of its aviation industry. More than 350
kind. The solution ensures a high degree customers worldwide rely on the
of automation by processing schedule know-how of IT specialists at Lufthansa
data from more than 25 customers and Systems. Its portfolio covers innovative
their codeshare partners to calculate IT products and services which provide
the optimal codeshare connections. added value for its customers in terms
SchedConnect receives schedule data of enhanced efficiency, reduced costs
marketing@crossconsense.de from more than 160 airlines and sends or increased profits. Headquartered in
schedule data in different formats to Raunheim near Frankfurt/Main,
CrossConsense.com clients’ codeshare partners, booking Germany, Lufthansa Systems has offices
systems and other interested parties. in 16 other countries.

NEWS
IQSMS has successfully landed in Iceland

IQSMS was delighted to start February 2021
announcing Air Atlanta Icelandic, the largest ACMI
and charter service provider in the world, as launch
customer for IQSMS in Iceland.
Air Atlanta Islandic specializes in the provision of
ACMI (Wet Lease), CMI, and aircraft charter services to
the passenger and cargo market worldwide. Based in
Kópavogur, Iceland, the company operates worldwide,
additionally setting up operation bases and
maintenance line stations all over the world on short
notice to support its global flight operation.
Serving a large and diverse customer base of issued by the Icelandic Transport Authority as well as recognized operator and happy to thereby further
airlines, tour operators, charter brokers, governmental Air Operator approvals from the US Department of expand our global footprint and presence in the
bodies and various non-profit organizations, Air Atlanta Transport, the Canadian Transportation Agency and the Nordic region. Air Atlanta Icelandic has opted for a
Icelandic has operated a wide range of aircraft types in Australian Government. multi-phased implementation of the IQSMS core
the narrowbody and widebody range throughout its “Today we are delighted to welcome Air Atlanta modules including the respective offline applications
more than 30 years of business history, and currently Icelandic to the ASQS family”, ASQS’s CEO, Günther as well as two additional modules, once more
operates Boeing 747-400 and Airbus 340. The operator Schindl, stated. “We are really excited about demonstrating its strong focus on operational safety”,
holds an Icelandic Air Operator Certificate (AOC), collaborating with such a renowned and globally Schindl continued.
The new standard in digitizing manuals

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NEWS
Azul Linhas Aéreas Brasileiras signs-up

for the Paperless Flight Bag™ EFB Platform
IFS, the Copenhagen based EFB Software Platform
SaaS provider, announced in early February 2021
that it has signed a contract with Azul Linhas Aéreas
Brasileiras based in Sao Paulo, Brazil, to implement
the Paperless Flight Bag™ from IFS. Azul operates a
modern fleet of 150 aircraft consisting of short-range
ATR turboprops, mid-range Embraer regional jets
and a comprehensive Airbus fleet. Azul is Brazil’s
second largest airline and the leading domestic
operator with 100 destinations served, including
international non-stop services to United States,
Europe and South America. The implementation will
take place during Q1/Q2-2021.
“We selected this solution because it copes with
our current and future demanding operational flexibility secures that we can meet our long term opportunity to bring even more automation into its
requirements. The Paperless Flight Bag will be a EFB strategy goals. The effective and yet flexible processes thus reducing the workload for flight crews
cornerstone in our operational set-up and its architecture of this software gives Azul the as well as for ground personnel”, Mr. Captain
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Guilherme Holtmann, Standards & Training General By selecting the Paperless Flight Bag™ Azul will get a jets and a comprehensive Airbus fleet consisting of
Manager of Azul said. highly customized application solution and a A320-200N, A321-200N, A330-200 and A330-900N.
The Paperless Flight Bag™ solution to be provided centralized business intelligence tool, which can cover Azul has furthermore 50 new Embraer E2’s on order
will include full Pre-flight reporting with Fuel Planning all present and future requirements. The choice from Embraer’s Factory in order to sustain its future
and Loadsheet sign-off, In-flight reporting with indicates that IFS offers the right combination of growth plans.
Electronic Flight Planning module integrated with product solutions, advanced technology, seamless About IFS: IFS is an innovative and experienced
Azul’s LIDO Flight Planning system output, Post- integration and the highest cost/benefit levels in the SaaS supplier of iOS and Windows based EFB
flight reporting integrated with Azul’s SABRE market” said Jens Pisarski, CCO of IFS. Software Platform solutions aimed at commercial
Scheduling and Crew planning system, as well as About Azul: Azul Linhas Aéreas Brasileiras is aircraft operators. The company was founded in 2005
seamless integration of the Jeppesen MFD Pro Chart Brazil’s second largest airline company with 150 and has 15 years of operational experience providing
Viewer application, which will provide the crew with a aircraft in the fleet and was originally established by in-cockpit solutions to airline operators, cargo
uniform and interconnected workflow. The solution JetBlue founder David Neeleman in 2008. Azul has operators, business jet fleet operators and military
includes the advanced Back-Office System which been the fastest growing airline in Brazil since users. The Paperless flight Bag™ software solution
powers the EFB Platform, centralizes all data flows commencing its operations in 2008 and has the defines a new standard for high quality modular EFB
and controls data import/export to back-end systems largest airline network in Brazil in terms of cities architecture. It was built to achieve complete data
as well as managing the status of all individual and served with service to more than 100 destinations and integration to any back-end software systems used by
aircraft deployed EFB units. up to 792 daily flights. Operations have also the operator while offering a unique degree of
“IFS is honored to be selected by Azul Linhas expanded to include non-stop international customization options that reflects each operator’s
Aéreas Brasileiras for this EFB software platform destinations in United States, Europe and South preferences for modules and work-flow contents all
project and is looking forward to finalizing the America. Azul operates a diverse fleet ranging from set-up to match each airline’s standard operating
implementation together with Azul during Q2-2021. ATR42, ATR72 turboprops to ERJ170, ERJ190 regional procedures.

NEWS

Uganda Airlines signs-up
for the Paperless Flight Bag™
Elevate flight operations with proven EFB Platform
digital transformation products.
In mid-February 2021, IFS,
the Copenhagen based EFB
Software Platform SaaS
provider, announced that it
has signed a contract with
Uganda National Airlines
Co. Ltd. based at Entebbe
International Airport,
Uganda, to implement the Paperless Flight Bag™ EFB platform solution from IFS.
The Paperless Flight Bag™ solution to be provided will include the Journey Log
Module covering pre-/post-flight reporting, M & B/eLoadsheet Module with
automatic Loadsheet distribution, Electronic flight Planning Module for in-flight
reporting, Document Management and Library module as well as Chart Viewer
integration which will provide the crew with a fully interconnected workflow. The
solution includes the Back-Office System including hosting which powers the EFB
Platform, centralizes all data import/export to back-end systems and manages
status of all individual and aircraft deployed EFB units.
“IFS is delighted to be selected by Uganda Airlines for this EFB software
platform project and the airline is IFS’ first customer in the East and Central African
area. Incorporating a fully integrated EFB SaaS Platform, as opposed to stand alone
(non-integrated) EFB applications, means that Uganda Airlines will get a highly
desired centralized business intelligence tool covering all relevant flight data
registrations for the entire company and which interconnects the required airline
back-end IT systems in a common workflow”, Mr. Jens Pisarski, CCO of IFS said.
“Uganda Airlines is pleased to have selected the PFB Paperless Flight Bag
software solution from IFS because it will integrate all the necessary module
elements in a smooth, seamless workflow for our cockpit crews while our flight
operational reporting requirements are all covered within a user-friendly interface”,
Mr Cornwell Muleya, CEO Uganda Airlines said. Implementation will take place
during Q1/Q2-2021.
About Uganda Airlines: Uganda Airlines is Uganda’s national carrier and operates
scheduled air transportation services in Africa and international markets. The airline
Uplifting the journey. started commercial operations in August 2019 and operates a fleet of four (4)
Learn more at Viasat.com/airlines CRJ900, and two (2) Airbus A330-800neo. For more information, visit: www.
ugandairlines.com.
Read the full story on Aircraft IT Website

NEWS
AeroLogic implements SITA’s eWAS to deliver operating efficiencies

Towards the end of FGebruary 2021, it was avoid significant weather where needed. Furthermore, Lufthansa Cargo, operates around 12,000 international
announced that AeroLogic has become the first they can develop more economical, intelligent, and flights a year. The eWAS technology was rolled out in
European cargo airline to implement the SITA eWAS flexible flight route plans, ensuring strong on-time just four weeks to the airline’s 17-strong ultramodern
Pilot weather monitoring solution, minimizing the performance while reducing fuel burn and carbon and low-emission B777F fleet.
associated cost of weather-related flight disruption. emissions. In addition, AeroLogic makes use of Safety As part of the airline’s digital transformation,
Weather phenomena are a significant cause of flight Line’s OptiDirect software, which is integrated with AeroLogic has also signed up to SITA AIRCOM® Cockpit
delays, which cost airlines billions of dollars annually, eWAS Pilot. This optional feature proposes shortcuts Services — a suite of integrated IT solutions — to
according to research from data group Cirium. and shows possible fuel and time savings based on centralize and manage air-to-ground communications
Adverse weather, such as icing conditions, can also historical flight data. for greater efficiency and collaboration.
cause up to US$500k in damage to a modern Joe Moser, managing director of AeroLogic, said: Sébastien Fabre, SITA FOR AIRCRAFT, said: “The
aircraft engine. “Safe, efficient and sustainable operations are a key financial impact of COVID-19 on airlines has
eWAS Pilot, used by 50,000 pilots worldwide, part of AeroLogic’s long-term strategy, and COVID-19 necessitated more intelligent operations to optimize
provides accurate 4D weather forecasts and real-time has accelerated our digital transformation plans to costs and ensure long-term sustainability. Our eWAS
updates from various sources to warn about weather deliver cost and time savings. We selected SITA to help and AIRCOM® products are already helping passenger
hazards such as thunderstorms, lightning, clear air us achieve this because of their industry knowledge airlines become more efficient through the digital
turbulence, strong winds, icing, and even volcanic ash. and proven solutions. eWAS Pilot helps our crews stay a exchange of data and messages. These solutions can
Armed with a complete and most-up-to-date step ahead, avoiding the avoidable and delivering more also be successfully applied to cargo airlines. We are
picture of weather events, AeroLogic pilots can make efficient flight paths and better fuel usage.” delighted to work with AeroLogic as they pursue their
informed, proactive decisions to re-route flights to AeroLogic, a joint venture between DHL and digital vision.”
PILOT-DRIVEN SAVINGS IN ALL FLIGHT PHASES

Machine Learning
Climb Cruise Descent
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Flybig, India’s regional airline
adopts ARMS® software suite for
digitalized operations
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In early February 2021, Flybig, India’s they have such a strong presence in
newest airline, announced that it has India.”
selected LAMINAAR Aviation LAMINAAR Aviation Infotech CEO,
Infotech’s ARMS® application software Vivek Sheorey says: “Being chosen by a
to kickstart their operations. The ATR significant new start-up airline is
operator chose the ARMS® V2.5 testimony to our products being agile
unified platform for network planning, and future ready. Airlines require
crew management, flight operations, real-time visibility and integration of
flight dispatch, maintenance and data between flight operations. Our aim
engineering (M&E) and safety is to be Flybig’s trusted partner for
management. In addition, Flybig has setting up systems and processes with
also opted for the ARMS® mobility speed and agility to enable faster
 Takeoff and Landing Performance suite to enable digitalization and decision making. We congratulate
 sales@flygp.se
 World wide Airport Database promote paperless operations. Flybig for its successful launch and look
 +46 40 6420010 Capt. Srinivas Rao, FRAeS, CEO of forward to a long-term engagement.”
 Digital Signing
Flybig, says, “We chose ARMS® after With offices, design and
 Mass & Balance with Graphical CG and Seat Plan their convincing demonstration of a development labs in Mumbai,
 AMC20-25 compliant new-age solution that we were looking Bangalore, Singapore and Denver
for, and hoping it will keep our hands (USA); LAMINAAR’s 75 plus global
 EFTP - Engine Failure Takeoff Procedures
free from IT operations. Added to that, clients include top Indian airlines such
were the testimonials we received from as: Air India, GoAir, Vistara and SpiceJet
their existing clients, and the fact that among large scheduled operators, and

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start-ups such as Star Air. The company’s global

clients include heavyweights: Air Asia, Iberia, Silk Air
Azores Airlines and SATA Air Açores add
of the Singapore Airlines group and Jin Air, the Comply365’s ProAuthor for End-to-End
content authoring and distribution
low-cost subsidiary of Korean Airlines. Among the
many large non-scheduled operators, Qatar based
Gulf Helicopters has been LAMINAAR’s client for
nearly a decade. In late February 2021, Aviation software specialist airlines, where technical publications members will
The ARMS® V2.5 offers flexibility and seamless Comply365 was pleased to announce its two newest now save time during the authoring process by
interoperability between its subsystems — flight ops, airline customers, Azores Airlines and SATA Air reusing shared content across manuals in both airlines.
M&E, crew, safety, quality and analytics — that plays a Açores, who both will soon leverage the power of “We’re happy to welcome two Azorean airlines to
critical role in any airline’s integrated operations streamlined compliance management and improve our global Comply365 community, and we look
initiative. The tech stack is easy to deploy, maintain, collaboration and efficiency with Comply365 forward to providing a great user experience for their
and add components and features that bring solutions. crews,” Comply365 CEO Tom Samuel said. “We’ve
non-disruptive incremental changes benefitting The airlines, both part of the SATA Group based in proven the value of a unified system for our customers
airlines. the Portuguese Autonomous Region of The Azores, with multiple AOCs, so we’re excited for Azores
In its launch flight in December 2020, Flybig flew recently acquired ProAuthor, Comply365’s end-to-end Airlines and SATA Air Açores to realize the efficiency
from New Delhi to Shillong. On 3rd January 2021, the operational content and compliance management gains and increased collaboration they will see when
airline started serving destinations from its Indore hub. system that enables faster, more routine manual they’re both operating within the Comply365 system.”
Currently with two ATR 72-500s, the airline plans to revisions, and enables airlines to always be audit ready. Comply365’s solutions will provide a consistent
add more ATR 72s as well as Dornier 228s. “We were looking for a manual authoring and end-user experience that reduces training and
About Flybig Airlines: Flybig is an Indore, Madhya delivery solution that would offer a better way to support, as well as increasing accuracy and safety by
Pradesh based Indian airline. It was set up for manage our compliance with EASA regulations and enabling frontline operators to navigate fewer systems
pan-India regional operations with a vision to improve IOSA standards as well as provide our flight crews for manuals and operational data. Pilots and flight
connectivity in the sector, aligned with the UDAN RCS, with a great mobile experience,” said Mário Chaves, attendants will receive more personalized and relevant
the regional connectivity scheme of the Government COO of the SATA Group. “After thoroughly content through effectivity tagging that enables
of India. researching the market, it was evident that the value filtering and searching based on aircraft, parts or other
About LAMINAAR Aviation Infotech: LAMINAAR is Comply365 would bring to our operations, as well as tags specific to the airlines’ operations.
a Singapore-based aviation infotech company that their innovative team, was the right solution.” About SATA Group: The SATA Group is involved in
offers proprietary application software solutions for Azores Airlines and SATA Air Açores operate a air transport, airfield management, and ground-
airlines, non-scheduled operators, MROs, airports, fleet of Airbus A320 and A321 and De Havilland Dash handling services for all airlines landing on Azorean
aviation training facilities and the military. Its products 8-Q200 and Q400 aircraft, respectively, providing soil since 1941. Its fleet is divided between SATA Air
cover the entire spectrum of operations and passenger and cargo service within the Azores and Açores and Azores Airlines, operating flights to the
maintenance, and can be availed on-premise or international flights to destinations in Europe, North mainland and islands, Europe, Cape Verde, the United
on-cloud, as a unified suite or as a point solution America, and Africa. States, and Canada, with a combined network of
addressing a specific functional area. LAMINAAR’s While airlines typically spend months preparing for codeshare and interline flights. Azores Airlines is now
clients range from established airlines like Air India to audits using legacy systems, ProAuthor will renewing its fleet with the Airbus 321neo and Airbus
no-frills carriers like Jin Air of Korea and world’s significantly reduce that time by tracing the manual 321neo LR, airplanes able to substantially reduce the
largest seaplane operator Trans Maldivian Airways content with corresponding regulatory standards. By carbon footprint of each passenger, reduce costs per
(TMA). The company has offices in Singapore, providing the ability to tag standards and flight and continue the company’s growth strategy
Mumbai, Bangalore and Denver which host design and automatically run reports, the airlines will always be that contains the mission of taking the Azores to the
development centres, sales operations and technical prepared for audits. ProAuthor will replace World and the World to the Azores.
support for its 70+ aviation clients across the globe. rudimentary word processing solutions at the pair of Read the full story on Aircraft IT Website

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Viva Aerobus embarks towards an even greener future

with predictive eco-flying solution ‘Opti Climb’
In late February 2021, Viva Aerobus, Mexico’s ultra to extensive validation tests, the airline will be able to save in average 70kg of
low-cost carrier with the lowest CO2 emissions per fuel for each climb, which could represent a fleetwide carbon footprint reduction
passenger, announced that it is taking its culture of ‘The of at least 14,000 tons of CO2 per year.
Future is Green’ into the digital age using machine
learning performance models to recommend Taking the lead in flight efficiency
customized climb speeds to its pilots for each flight to By extending such digital initiatives to its flight operations, Viva Aerobus is
significantly reduce fuel burn and emissions. taking fuel efficiency to the next level, not just offsetting its carbon emissions but
pro-actively reducing them at the source while also further reducing its costs for
Leveraging data to reduce emissions the benefit of its customers.
Climb-out, which represents the first 20 to 30 minutes of flight at high thrust Viva Aerobus Head of Operations Management, Humberto Flores, said: “Viva
rates, offers the most potential for fuel savings. However, it is also the most Aerobus is fully committed to a Green Future, through innovation and the latest
complex phase, with many parameters changing at the same time as the aircraft technology available. We were pleasantly surprised to experience how Safety Line
ascends. The use of historical flight data and Artificial Intelligence allows users to was able to deploy such advanced predictive technology in such a simple,
address this complexity and predict fuel burn in different scenarios to straightforward and user-friendly manner, allowing pilots to save fuel and reduce
recommend optimal climb speeds to pilots for each flight, taking into account emissions at the beginning of every flight.”
individual aircraft performance and accurate 4D weather forecasts. Thanks to Safety Line Founder & CEO, Pierre Jouniaux added “We were lucky to be able to
OptiClimb, which Viva Aerobus has implemented from January 1st 2021 further launch a full-scale trial of almost 4000 flights with Viva Aerobus before the
“The system is one of the biggest advances

in Line Maintenance, Engineering and Operations
that I have ever encountered.”
Andy Pyett, Line Maintenance Control
British Airways CityFlyer

NEWS
pandemic eventually reached Mexico. Thanks to great project management and INTERACTIVE Click here for full product details
pilot commitment, application rates were as high as 83%, maximizing the savings
achievable with OptiClimb”.
About Safety Line: Paris based Safety Line offers digital solutions that enable NAVBLUE INTRODUCES
airlines and airports to leverage existing data for safer and more efficient
operations. The combination of a solid expertise in aviation associated with FUEL & FLIGHT EFFICIENCY
patented research in data science applications allows Safety Line to offer uniquely
innovative and practical solutions, with a focus on better managing risks and
AWARENESS TRAINING COURSE
reducing fuel and CO2 emissions.
About Viva Aerobus: Viva Aerobus is Mexico’s ultra-low-cost airline. It started Having a robust fuel & flight efficiency program across the airline
operations in 2006 and today it operates the youngest Latin American fleet with organization plays a major role to reduce fuel costs whilst
43 Airbus A320. With a clear vision to give all people the opportunity to fly, Viva contributing to sustainability. NAVBLUE proposes a Fuel & Flight
Aerobus has democratized the airline industry with the lowest fares in México and Efficiency Awareness Training course to help airlines initiate,
the lowest costs in Latin America, making their flights the best value offer.
promote and maintain a fuel program whilst offering benchmarks,
quick wins & return on experience.
MHD-ROCKLAND Commence
P-3 Orion Flight Training with
eTechLog8 on Board
In early march 2021, Conduce Group
was delighted to announce that in
January 2021, MHD-ROCKLAND
began Flight Training on their P-3
Orion platform with eTechLog8 on • Broader scope than just Flight Operations
board as the comprehensive electronic • For anyone with a role in fuel & flight efficiency at the airline
technical logbook (ELB). Conduce’s • Classroom training or Distance learning
eTechLog8 has enabled paperless
operations on board the MHD-
ROCKLAND P-3 fleet from day one. aircraft for military and civil aircraft
This training course adds to the comprehensive NAVBLUE portfolio
MHD-ROCKLAND have produced a operators around the globe, including which is designed to support operators at any stage of their
wonderful Flight Ops video to manufacturer support through OEM’s efficiency journey.
celebrate the first day of Flight and other channel partners as well as
Training that can be viewed here. repair and overhaul within its own More information at:
About MHD-ROCKLAND: With facilities. With more than 150,000 flightops.training@navblue.aero
offices in Canada, the United States, square feet of facilities, the company
Australia, and New Zealand, MHD- has one of the largest privately-owned
ROCKLAND Inc. is a privately-held P-3 and C-130 inventories in the world.
aerospace company that has, for 40 Its Flight Ops Unit located in Keystone Follow us on: Reach for the skies.
years, supplied high-caliber services, Heights, Fla. is home to five P-3 Orions
training, and support to fixed-wing and four L-188 Electras.

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StorkJet’s aircraft performance monitoring —

advanced aircraft diagnostics
In early January 2021, StorkJet announced the introduction of a new technology CASE II
for the advancedAPM system, which transforms observed flight data to specified Chart 2. Time dependence
conditions with unparalleled precision. This enables tracking of aircraft of the exhaust gas
performance on a daily basis and in close co-relation with undertaken temperature. Green line
maintenance actions. The possibilities of this new feature (based on different — cruise daily average. Blue
engine examples) are presented in this paper. line -normalized to
Up until now, StorkJet has shown key aircraft performance diagnostic constant conditions.
parameters on the advancedAPM platform. While this is a helpful tool that shows The charts shown above
the status of performance related components over time, this indicator struggles indicate EGT. The large
with volatile changes of flight conditions like attitude, weight or temperature. In fluctuations in parameters
some cases, meaningful results can be observed only after months of regular shown in November were
flights. due to extreme height and
To significantly improve this method, StorkJet introduced Normalised Diagnostic weight values. On a
Parameters to advancedAPM. This system shows how the key parameters affecting normalised chart, one could
aircraft performance would change if all flights were performed under the same observe the undisturbed changes in parameters easily. When considering the EGT
conditions. This method removes the effects of seasonality, different flight range, it’s important to note that it’s much smaller in the Normalised Engine
conditions and data anomalies. It allows analysts to extract pure changes in Parameter chart because of the lack of environmental influences (primarily
parameter behaviour, the impact of deterioration and unbiased trends. The temperature dependence) that were removed by normalization.
Normalised Diagnostics Parameters therefore, allow users to narrow down the list
of suspects during analysis. CASE III
Chart 3. Time dependence
CASE I of (blue) the rotational
Chart 1 Time dependence speed of the high-speed
of the rotational speed of spool, (orange)
the low-speed spool. Green deterioration of the aircraft.
line — cruise daily average. An increase of normalized
Blue line — normalized to N2 (not visible on averaged
constant conditions. N2) is reflected as higher
The thin line on the graph deterioration (calculated
shows a conventional N1 run. from fuel burn).
A very low N1 value can be When viewing the
seen at the turn of March conventional N2 chart, it is
and April, and according to important to note the amount of noise and trends related to seasonal changes
StorkJet’s analysis, this is (Summer to Winter). By narrowing down the parameter changes, normalisation
the result of a very low cruising altitude of one of the flights. also highlights the rapid N2 growth in late March. Results show that the rapid
The thick line shows a normalised N1 without a visible jump. This is because the growth is strongly associated with the increase in deterioration. While this change
normalization shows what the N1 values would be if each flight was performed is difficult to see on the ordinary chart, the new system can effectively extract it
under the same conditions and, therefore, the same altitude. thanks to the fact that it calculates what the parameter would look like if the flight

NEWS
conditions were exactly the same every time. INTERACTIVE Click here for full product details
Engine parameters are normalised by combining two machine-learning models
that learn from one another. These models can precisely show the changes in the BIG DATA
INSIGHTS
parameters regardless of the conditions of the actual flights.
CASE IV
Thanks to the Normalized Diagnostic Parameters, more advanced and predictive
diagnostics are available. Now, it is possible to catch changes in engine FOR YOUR
behaviour, pinpoint the root cause of deterioration to avoid increased fuel burn.
On the example of fan blade erosion, it is easy to indicate how maintenance
action changes the parameters.
OPERATIONS
Charts 4 & 5. Normalized N1 Introducing Honeywell Forge: aviation’s
and Fan Pressure Ratio as a most intelligent data-driven platform
function of engine hours. Fan
blades replacement occurred
around 11500 engine hours.
The top chart shows
Normalized N1 speed, the bottom
chart shows normalized Fan
Pressure Ratio (FPR).
Up until 11 500 engine hour N1
was steadily increasing and FPR
was steadily decreasing.
Such behaviour is most likely
caused by deterioration of the fan
blades. The pressure generated by
the fan decreases and to maintain
the same thrust the fan has to
rotate at higher speed.
At 11 500 engine hour
replacement of the fan blades
took place and parameters
returned to normal. Honeywell Forge breaks down data silos to create powerful insights with action-
This maintenance action able information for flight efficiency, maintenance, safety, block time analysis,
ground turn optimization, and many more. Make decisions with confidence and
resulted in 0.2% lower fuel execute them faster with Honeywell Forge!
burn. For more information, visit pages3.honeywell.com/Honeywell_Forge_Airlines
To see the difference
between leading edge of the
fan blades before and after
replacement StorkJet took
microscopic photos, which
BEFORE REPLACEMENT AFTER REPLACEMENT
can be seen on the right

CASE STUDY: NORWEGIAN
Optimal flying saves fuel

and time at Norwegian
Stig Patey, Captain B737 and Manager Fuel Savings at Norwegian shares the
airline’s experience leveraging a Flight Cruise Profile Optimizer solution

I
n this article, I want to share with readers what has been a very successful
implementation, leveraging an in-flight cruise profile optimizer solution at
Norwegian. Given that the COVID-19 pandemic has distorted so many
outcomes and especially in the commercial aviation sector, all the numbers in
this article are pre-COVID, so will be relevant for comparison with normal times.
But first and for context, let me explain a little about the airline that is the subject
of this case study.
NORWEGIAN
In 2019, Norwegian was the fifth largest low-cost carrier in the world with around
10,000 employees, flying 500 routes, and serving 150 destinations in Europe,
North Africa, the Middle east, Asia, the Caribbean, South America, the US and
Canada. Norwegian has been ranked the most fuel-efficient airline across the
Atlantic (figure 1).
IMPROVING FUEL AND COST EFFICIENCY
Fuel Efficiency If airlines want to improve the fuel and cost efficiency today, it’s not enough on
its own to be flying a brand-new, efficient aircraft but it is also sensible to
optimize how the airplane is flown. As you can see, figure 2 depicts an aircraft
flying at different altitudes utilizing the weather and flying the optimum area and
level for the flight.
Improving Fuel/Cost Efficiency

Improving Aircraft Performance – Modern Aircraft
Operating the aircraft in an optimal way – Utilizing the weather
Figure 2
So, what sort of projects does Norwegian undertake? A lot of vendors approach
airlines with this or that product to save 2 percent of fuel. In order to determine
Figure 1 which solution, if any, might be suitable for their purposes, Norwegian ran a trial.
This is, in part, due to the fleet of very fuel-efficient aircraft but also to how those The problem was, as you can see in figure 3, is that there are significantly
aircraft are operated, which is the subject for this article. Norwegian’s fleet different wind speeds at different altitudes, even at the same way point or
includes Boeing 737 800 and 737 MAX aircraft. location.

Challenge: Wind at different levels Wind altitude trade

table (CI 15 B738W)
FEET BELOW BREAK EVEN

FMC OPT WIND
0 0
1000 3
2000 6
3000 10
4000 15
5000 22
6000 28
7000 35
8000 41
9000 47
10000 53
11000 58
12000 63
13000 68
14000 74
15000 80
16000 87
Figure 4
Now, let’s look at an example for a typical wind altitude trade-off. Figure 5 is a
table with an aircraft flying at 39,000ft and that’s the optimum level for the
aircraft but there is no wind there whereas, at lower altitudes there are more
favorable tail winds. The question is, will the tail wind encountered by flying
lower not only break even against the optimum flight level with no wind but also
deliver a benefit?
Example of a Wind altitude trade off

FMC OPT is FL390 at 61.5 tons. At that level
Figure 3 there is 0 WIND but tailwind is reported at
In the case used for figure 3, that variation ranged from 45 knots to 100 knots. lower levels. Actual TW at various levels in
For a pilot, if they’re flying against that wind, they will probably wish to be lower the table to the right.
in order that the headwind is less whereas, if flying with the wind, they’ll want to Required Actual Excess
The level with the highest excess wind is FL
be at a higher altitude to catch that better tailwind. However, as readers know, FL (break even) TW wind Fuel saved
330 where 45 kts tailwind is 17 kts above the 390 0 0 0 0,0 %
things are not that simple. Figure 4 shows the wind altitude trade-off that has to 28 kts break even wind. This is then the best 370 6 15 9 1,9 %
be considered. FL, with a fuel saving of 3.7% compared to 350 15 30 15 3,3 %
FMC OPT. 330 28 45 17 3,7 %
WIND ALTITUDE TRADE-OFF 310 41 50 9 1,9 %
If there were no winds at all, aircraft would be flying at the Flight Management Note that there is even more tailwind at
Computer (FMC) optimum level which is the best level for the aircraft in terms of FL310, but less excess wind, hence less
its performance in still air with no wind to consider. But let’s introduce the factor savings. (Same saving for FL370 and FL310)
of more favorable winds at lower levels and let’s say, for the example in figure 4, Figure 5
if the aircraft is flying 4,000 ft lower than the FMC’s optimum level, there would If the aircraft goes just 2,000ft below the current level, to 37,000ft, there would
need to be 15 knots more tail wind or less headwind than at the FMC’s selected be a saving of 1.9 percent on fuel and most pilots might be pleased enough with
level to counter that level change and be at break-even. that. But what if they could know that by dropping further to 35,000ft, there

“…If airlines want to improve the fuel and cost efficiency

today, it’s not enough on its own to be flying a brand- ClearPath
new, efficient aircraft but it is also sensible to optimize Optimize the aircraft flight path in real-time
how the airplane is flown…”
could be a saving of 3.3 percent on fuel and at 33,000ft, a saving of 3.7 percent?
Any further down to, say, 31,000ft, would take the aircraft so low that the added
fuel burn would no longer be so well compensated for by the wind. This is a
typical wind altitude trade-off; you need to look at the wind at each level,
compare that with the increased fuel burn of the aircraft for that level, compared
to the optimum level before you correct for the wind and then, after correction
what would then be the optimum level. In the right-hand column is a calculation
of fuel saved but it will be necessary to consider the full cost component in terms
of the cost index.
IMPROVING PILOT DECISION SUPPORT

The challenge for Norwegian was how to better support pilots in the decision as GET A FREE TRIAL AND SAVE FUEL
to what would be the optimum level. It’s no use to retrospectively decide that
this or that would have been the optimum level if there was no way for the flight
crew to have known that on the day of operation. The challenge is that the 1.6 % Saves fuel from day 1 of implementation
planned profile from the flight planning system is not optimal because it is based CRUISE FUEL
on old weather forecasts; forecasts that are several hours old (figure 6). SAVING GUARANTEED Cost Index optimal flight path
Challenge: Improving Pilot Decision Support ClearPath is a ground-based service that
calculates the cost-optimal cruise profile
Planned profile is often not optimal based on selected cost index, actual
Runs automatically in real-time
Old and inaccurate weather forecast performance data and the current
atmosphere. Lowers your environmental footprint
Estimated Takeoff Mass/Departure time
ATC limitations at time of planning
FMC capability is limited

Weather only at waypoints
CONTACT sales@avtech.aero https://avtech.aero
Weather only at limited altitudes
Simplified performance data
No total optimization
The Result: Not flying cost optimal for the set Cost Index
Figure 6

If the flight plan was filed in the morning, the crew fly to the destination and then
have to make the return flight back to base, by the time that return journey is
started, the plan might already be as much as ten hours old which means that it
won’t much help the crew on that return flight. So, having the most accurate
information, optimizing the altitude calculation minutes before the flight is
airborne or shortly after, will make for a more accurate prediction.
The optimization that Norwegian started to look at was the subject of a
collaboration between Norwegian and AVTECH in Sweden (figure 7), and was also
supported by the Swedish energy agency. The purpose was to identify the
optimum flight path, taking the most accurate weather information into account.
ClearPath Cruise Optimization Service
In-flight B737 FMC every 140km.
Optimization Limitations The system is a ground-based service which has a real-time communication with
the aircraft providing a total cost optimal flight path based on the aircraft route, the
10K high-resolution weather forecast and high-resolution aircraft performance
models (figure 9).
AVTECH Service Overview
Real-time
communication Ground-based
with aircraft service
Figure 7
AVTECH’S VALUE PROPOSITION

� Optimal Cruise Flight Profile
AVTECH were able to
offer a solution that AVTECH’s Value Proposition
addressed the pain points
Norwegian’s Pain Points AVTECH’s Solution
that Norwegian had
identified in this ‘optimum • Cost-optimal step
flight level decision’ • Wind Altitude Trades not recommendations High-res
process (figure 8). performed • Pushed to cockpit Aircraft
Norwegian knew that • Inaccurate weather forecast • High Res Weather
Performance 10K 4D-trajectory
• Top Of Descent inaccuracies • In-flight Updates Weather Forecast
crews were not performing • ISA deviation inaccuracies • 4D Trajectory based Model
the wind altitude trade- • Optimal descent winds Figure 9
offs but the AVTECH • ISA Dev The cruise profile is calculated for the flight with optimum step points which do
solution can identify the Figure 8 not need to be at specific waypoints but can be at any position between
optimum positions and locations for a step climb, and send that information waypoints.
directly to the cockpit through an ACARS print-out or send it to the FMC to be
displayed on a screen. This information is based on a 4D trajectory with the most HIGH-RESOLUTION WEATHER FORECAST
accurate winds which are from a 10k high-resolution wind forecast based on a 10km Comparing the weather forecast that is the default in the flight planning system
grid which is more accurate than the traditional WAFS forecasts with a 140km grid. and which is a 140km forecast, with the weather forecast in the AVTECH
In short, wind speed changes are registered and displayed every 10km instead of algorithm, which is a 10km forecast, the density of forecast units is approximately

200 times more (figure 10).

10K Weather Forecast 30 TO 50% REDUCTION
IN WIND ERROR
140KM 10KM
FORECAST FORECAST
Figure 10
The team also looked at the wind data being produced by the flight planning
system using 140km weather grid and compared it with the 10km weather grid REPORT FORMAT
and there was an up to 50 percent reduction in wind error. This 10km level of The report itself is sent to the aircraft (figure 11) before or just after departure.
resolution supports a much more accurate prediction of the wind at a given way Norwegian experimented with the timings starting with about eight minutes
point or at any given location which will enable pilots to make more accurate after departure, then down to five and now to three minutes after departure for
decisions as to whether they should change the cruising level or stay at the the report to be delivered to the flight deck.
current level. If more accurate winds are entered into the flight management
computer, for the cruise phase of the flight, flying at the cruise level, there will be
no performance gain unless the wind information is used to change level and for Report Format OPT FLIGHT PROFILE
better steps; that’s the real achievement. Some believe that if you just have more 2019-11-26 15:56 EI-FVH
Pilot friendly configurable format D86451 ESSA-GCTS
accurate wind information into the FMC, you’ll automatically save fuel but, at any
Can be displayed on CI:15 GWT:75299 KG
point in space, the flight management computer will actually use the real wind to
apply the algorithms to calculate optimization at any given point. With the wind
• Printer, Display, EFB
INITIAL ALT: FL340
altitude bands provided by AVTECH, the pilots are able to determine where to
make the step-climbs and descents. Report available from flight init OPT STEPS:
FL360/ELVOM
FL340/MAC-24
FL360/LPPO-217
FL380/LPPO-82
“…The team also looked at the wind data being produced
EST SAVING
by the flight planning system using 140km weather grid FUEL 207.2 KG ( 1.5%)
TIME 93 SEC ( 0.5%)
and compared it with the 10km weather grid and there FUEL_EQ 224.8 KG ( 1.3%)
was an up to 50 percent reduction in wind error…”
Figure 11

As readers will see, figure 11 shows a profile where the initial altitude in the flight is that the print-out also quantifies the estimated savings: this is a comparison
plan was 34,000ft and then there are steps… step up to 36,000ft at Elvom, then between what would be the case if the crew followed the original flight plan
drop back down to 34,000ft 24 miles prior to MAC before going up again to exactly and if they used this up-to-date profile calculated by AVTECH. For this
36,000ft 217 miles prior to LPPO and, finally, up to 38,000ft 82 miles prior to particular flight, quite a long one from Stockholm to Tenerife, it can be seen that
LPPO. That would be the profile of the flight and the good thing with this profile the fuel saving is 207.2 kilograms of fuel. Those 207kg of fuel for a Boeing 737 is
equivalent to 1.6 percent of fuel. There is also a saving of 93 seconds of flying
time and, converting those seconds of flying time into the equivalent amount of
fuel, using the cost index as a conversion factor, the amount of fuel saved is
“…The crew can inspect the printout at the very start to 224.8 kilos: that’s the equivalent saving for this flight.
verify that the aircraft weight is correctly recorded and The crew can inspect the printout at the very start to verify that the aircraft
weight is correctly recorded and that the cost index also is correct. If either is not
that the cost index also is correct. If either is not correct, correct, they can send a message to change those parameters to the correct ones.
they can send a message to change those parameters The report format is in figure 12 and readers can see that it’s also very easy for the
crew to send a short update to the ground whilst enroute. The print-outs are clear
to the correct ones. …” and self-explanatory with the wind speeds at each waypoint and optimum altitudes
displayed in brackets for the wind altitude trade-offs.

CASE STUDY
Now, I’d like to tell you a little about the system through a case study that
Norwegian did, comparing the fuel saved or fuel penalty switching from the
Lido flight plan to the AVTECH system used in flight with the optimizer. This
looked at a three-month period, December 2019 to February 2020 inclusive
(figure 13.1).
Number of Flights – 737NG Fleet – December 2019 – February 2020
Report Format
Updated Report available anytime during flight
• Pilot is able to update Gross Weight and Cost Index
~34,000 737NG flights Dec - Feb
Figure 13.1
OPT FLIGHT PROFILE
2019-11-26 15:56 EI-FVH Norwegian operated roughly 34,000 flights with the 737 NG during that period.
D86451 ESSA-GCTS
CI:15 GWT:75299 KG
The average cruise distance flown is shown in figure 13.2 with the higher green
INITIAL ALT: FL340
bars at the weekends when there are longer average sector lengths.
OPT STEPS:
FL360/ELVOM Daily Cruise Distance – 737NG Fleet – December 2019 – February 2020
FL340/MAC-24
FL360/LPPO-217
FL380/LPPO-82
ACARS
EST SAVING
FUEL 207.2 KG ( 1.5%)
TIME 93 SEC ( 0.5%)
FUEL_EQ 224.8 KG ( 1.3%)
Figure 12
The print-outs also list the most accurate descent winds for the descent and it
was with those descent winds that Norwegian first started with the uptake trial.
In that, the descent winds were used to make sure that they were the most
accurate winds to position the top of descent, including the ISA (International
Standard Atmosphere) deviation and the QNH (barometric pressure adjusted to
sea level) forecasted. Then the ClearPath (flight profile optimizer) was included,
with the step-climbs. Of course, it could be that the flight plan is already
optimum in which case, the AVTECH read-out will just be a confirmation of that. Figure 13.2

the total saving here would be the surface area of that graph which is what was
also on figure 13.4.
The monthly total fuel saving with the fleet was a total of 761 tonnes of cruise
fuel saved between December and February as well as 2359 tons of CO2 emissions
over the same period. This was fairly consistent from month to month.
SUMMARY
To sum up Norwegian’s experience with this fuel saving solution so far (figure 14)
it was first very easy to get started. Norwegian was able to run the trial with very
little effort.
Summary
The experience so far with AVTECHs ClearPath cruise profile
As a result, there was a very good average saving per flight. Savings were optimizer
relatively consistent between the three months. In December the average saving Easy to get started – little work required by the airline
was 23 kilos per flight with 24 kilos per flight in January and 22 in February. Delivered as a service
Translating these absolute values of fuel saved into percentage values, the No new onboard equipment required
average was roughly 1.6 percent on average cruise fuel saving per flight. That Provides an optimal profile for the set cost index
roughly 1.6 percent is the potential difference between flying to the operational Appreciated by pilots
flight plan with no corrections, and following the optimizer. Some flights have more Provides decision support in cockpit – automatic or by request
savings than others so figure 13.3 is just a distribution with the savings.
Total December to February cruise cost saving potential of
Monthly Equivalent Fuel Savings Potential – 737NG Fleet - December 2019 – February 2020 1.6% on average cruise fuel saving per flight
For Norwegian 737NG fleet this corresponds to a 761 tons cruise fuel saving
(2359 tonnes of CO2 emissions) during Dec 2019 to Feb 2020
This will support a good business case even if only part of the saving is
realized
Figure 14
Because the solution is delivered as a service, there is no new onboard
equipment required as long as there is an ACARS that can receive the messages
or that can be done by other means. The system provides an optimum profile to
minimize total cost, not necessarily just the fuel cost but, of course, the fuel cost
is the main cost driver. As part of the trial, Norwegian ran a survey among the
pilots to gauge their appreciation of the system — it would not have made sense
had the pilots not supported it — and they were very happy with it. They could
see, for example, that, if the descent forecast said that, at 24,000ft the wind will
Figure 13.3 be 2.2 degrees and 71 knots, and the pilot descended to that level and could see
As can be seen, most of the flights had small amounts of savings with, in the end, that the actual wind was spot on or extremely close to the forecast, that
more and more savings with a longer frequency. There could be some flights at impressed them and ensured their buy-in to the solution.
the very extreme ends that might have been a flight plan that was filed as very The cruise saving potential, as we’ve already explained above, ran out at roughly
low due to air traffic restrictions and then the crew managed to climb higher. But 23 kilos or 1.4-1.6 percent fuel saving. Just in those three months, 761 tonnes of

“Because the solution is delivered as a service, there is no

new onboard equipment required as long as there is an
ACARS that can receive the messages or that can be
KEEP UP WITH IT
DEVELOPMENTS
done by other means.”
cruise fuel was saved with 2359 tons of CO2 emissions. Of course, that’s the
potential between the standard flight plan and running the optimizer but it doesn’t
mean that will be the saving on every flight: that would require everyone to always
follow the recommendations to the letter. But there could be Air Traffic Control
restrictions that mean a pilot cannot secure the ideal level; however, savings will be
somewhere in that potential space between to flight plan and optimized profile
which is still a good business case.
STIG PATEY
Stig has been with Norwegian as a pilot since 2006 and manages fuel and cost
saving initiatives in the Company, which currently is ranked as the most
fuel-efficient airline across the Atlantic by ICCT. He is mostly in his office but gets
the chance to fly as a captain on the B737 now and then.
NORWEGIAN
Norwegian’s route network focuses on connecting key cities and
primary airports on both their long haul and short haul network.
The airline operates a modern and fuel-efficient fleet consisting of
the most modern and efficient Boeing 737 varients.
AVTECH
AVTECH, specializes in tailored information to the cockpit,
offering easy, automated and inexpensive improvements in
FMS optimization. AVTECH´s optimization and weather
services give pilots access to weather data of the highest available quality, to optimize SUBSCRIBE HERE FOR FREE…
aircraft trajectory, and reduce the fuel burn and CO2 footprint. Working directly with Met
Office (UK), the services supply cockpit crew with severe weather information, based on IT TAKES A FEW MOMENTS
actual route and time in the FMS.
INTERACTIVE GIVE US YOUR OPINION

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Operations
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: LOGIPAD
Dirk Leese explains how Logipad’s dedication

to a flexible solution has driven a strong
business that is able to react to user needs
Dirk Leese has more than 15 years’ experience in the aviation industry. After his
studies, which combined mechanical engineering and computer science, Dirk
developed the Logipad software in 2002 as a developer. As an absolute
Logipad expert, he not only knows the technical side but also looks at the
processes from the user’s point of view.
Aircraft IT: Your name, your job title Aircraft IT: What is the attraction of Aircraft IT: What is the guiding Aircraft IT: What has been Logipad’s
and the name of the business? aircraft-related software? business principle that drives greatest technical achievement to
Dirk Leese: Dirk Leese, Manager DL: Airline processes are subject to Logipad? date, and why?
Process Automation, Logipad very high security standards, which are DL: Providing efficient process DL: One of Logipad’s greatest technical
provided by DextraData GmbH also important in the deployed support: We love technology but our achievements is probably its high
software. The combination of high main focus is always the user’s point of flexibility and the bundling of
Aircraft IT: How did Logipad get quality, security and compliance rules view — for us it is important to numerous types of information in one
started? and the constant changes in IT understand the business of our interface with a very simple
DL: Initially, Logipad was developed at technologies are the attraction of customers and their requirements. Due synchronization and comprehensive
the request of a customer. In 2002, the aircraft related software and a to our agile approach, we are in search function. Logipad’s high
former airline LTU commissioned us to challenge that we can meet with regular dialogue with our customers flexibility makes it possible to integrate
develop a system to synchronize Logipad. Another attraction of during the implementation and into the solution necessary information
Computer Based Training (CBT) to aircraft-related software is the beyond. Because our work does not and dashboards for management as
laptop devices. We were asked to requirement to bring together existing end with the implementation, we well as for pilots and flight operations.
create a system with an automatic and information from various systems — accompany our customers, Characteristic values, which we receive
manageable installation and such as flight planning, weather continuously ask for feedback and via the AID (Aircraft Interface Device),
synchronization process. Since then, information, maintenance — and to directly optimize our solution can be directly compared and
Logipad has been further developed electronically map and automate the according to their individual evaluated with the planned figures. In
and improved. individual business processes of airlines. requirements. addition, the form function allows us to

AIRCRAFT IT Operations: VENDOR FLIGHT LOG
offer a wide range of applications for

the crew (performance and training
dashboard), ground staff and technical
personnel. The Logipad is used in MRO AIRCRAFT IT
to provide the legend of technical tools “Creating a consistent user experience for all platforms Operations
with the QR-Code function.
was important to us, so the look and feel is almost
Aircraft IT: What has been Logipad’s identical on all devices as well as in our Web Client.”
greatest business achievement to
date, and why?
DL: Today, Logipad has more than areas of the aviation industry, such as able to run on iOS, Android and
10,000 users and a good three-digit air cargo, which continue to run as a Windows devices, but also supports
number of aircraft are equipped with regular business. In these areas, cross-operating system device-to-
Logipad. We have achieved this digitalization is more important than device communication and data
primarily through process automation ever and will continue to gain in exchange. Creating a consistent user
and optimization helping customers importance. This will certainly bring a experience for all platforms was
such as Virgin Atlantic and Ethiopian
Airlines to improve their operational
digital boost. With Logipad, we
already offer a paperless solution that
important to us, so the look and feel is
almost identical on all devices as well
Webinars
processes. It is crucial to us that integrates features such as e-signature as in our Web Client. Integration to eJournals
Logipad fits into our customers’ and face-recognition and are happy numerous other systems is also
existing processes and optimizes that we can support our customers in supported. In addition, we are working Software
Conferences
them, not the other way around. This digitizing their processes and business. on a completely redesigned and
way the customer does not have to redeveloped backend system based
News
implement completely new processes Aircraft IT: In a sentence, how would on the latest technology and
in order to use Logipad. Existing you summarize what Logipad does for frameworks. The focus is on security,
Advisory Unit
applications and tools can be aviation customers? modular micro services and a new
connected to or integrated into DL: Logipad is an EFB/EFF solution, workflow engine.
Logipad. Thus, Logipad brings up to which enables flight crews to perform
80% time saving, resource savings and flight management tasks more easily Aircraft IT: What do you want your
a significant cost advantage due to and efficiently with only one solution. customers to say about Logipad?
two key factors (1) no redesign of key It stores and retrieves data and DL: A customer who uses Logipad not Want to be involved?
processes is necessary and (2) training documents and digitizes workflows only benefits from the simplification of
costs are significantly reduced. and processes. Logipad is available as processes and the flexible adaptation Simply email
a cloud or an on-premise solution for to individual needs but also saves
Aircraft IT: What have been Logipad’s iOS and Windows devices. enormous costs compared to other info@aircraftIT.com
disappointments and what have you solutions. This is because Logipad’s
learned from them? Aircraft IT: What is new on Logipad’s ROI (Return on Investment) is usually for more information
DL: We are currently seeing a situation development horizon? already visible within the first 12
where commercial travel is almost DL: Soon Logipad will be available as a months.
non-existent and EFB solutions are multiplatform application besides the
therefore currently not in full use in all existing native application. The new Aircraft IT: Dirk Leese, thank you for
www.aircraftIT.com
areas. Nevertheless, there are many multiplatform application is not only your time.

CASE STUDY: EDELWEISS
Digitizing of EFB, Flight Operations

and Compliance
Bruno Speck, Head of Ops Support at Edelweiss Air, chronicles the airline’s
transformation from Static Documentation to Dynamic Content Management

I
n this article, we’re going to look at the digitization of EFB and flight operations THE CURRENT EFB SETUP
manuals plus regulatory compliance. But before we get into those topics, let Looking at our present EFB setup, we use iPads as electronic flight bags with the
me introduce Edelweiss Air. following operational applications (figure 2).
EDELWEISS AIR EFB Setup

Edelweiss (a member of the Lufthansa Group) operates 16 Airbus aircraft and
EDW uses iPad as EFB with the following
serves over 70 destinations worldwide. We have about 300 pilots with 750 Cabin operational applictions:
Crew, plus roughly 150 employees in the back office and administration. Looking
at where we fly to (figure 1), the operation covers quite a large area. There are • Airbus FS+ (Performance und ACFT Manuals)
also a significant number of destinations throughout Europe, albeit not shown in
• Sabre eFM (Flightplanning)
the figure below.
• LIDO mPilot (Kartenmaterial + Manual Access)
• Honeywell WIS (Flugwetter)
• IQSMS Reporting (Reports)
• GoodReader (Manual Access)
Figure 2
We have all of the OEM software from Airbus and FS+ for performance and
aircraft manuals. In the flight planning domain, we use Sabre eFM for charting
material and both Lido/mPilot and Honeywell WIS for weather information.
Meanwhile, reporting is managed via the IQSMS reporting system. However, most
noteworthy for the topic at hand is that we use GoodReader to display manuals.
These are also synchronized with the document module of mPilot, as we’ll
discuss in more detail below.
In figure 3 you can see an example of how we currently present documents to
our pilots, namely via the
Present setup
Edelweiss Intranet that is based
Static library of PDF documents:
on a SharePoint site collection.
As can be seen in figure 3,
documents are presented to
pilots via a static library of PDF
Figure 1 documents. While SharePoint
may be a good collaboration tool,
it certainly isn’t for publishing
“…we have to manually implement our naming documents that need to be
managed rather rigidly. For
convention, which frequently leads to mistakes, mainly example: SharePoint doesn’t
due to documents being published by editors and devise a naming convention nor
does it check whether a given file
publishers that don’t necessarily adhere to the agreed name adheres to a pre-defined Figure 3
upon naming convention” set of rules. Thus, we have to manually implement our naming convention, which
frequently leads to mistakes, mainly due to documents

“…we certainly want to achieve reliable document

synchronization to one single App in the future. Yet
another priority is to limit the number of sources for
revision inputs and to manage approval processes by
means of document specific workflows.”
The second method syncs files from the Intranet to GoodReader. Unfortunately,
we’ve also encountered some issues with that approach, since admins could alter
being published by editors and publishers that don’t necessarily adhere to the documents on GoodReader and would then push them back into our SharePoint
agreed upon naming convention. In fact, we had to address this issue by providing Library, thereby accidently changing files without adhering to our document
additional training and reducing the overall number of administrators in order to revision processes.
stabilize our setup and to ensure that crews are able to locate the necessary Speaking of revision and approval processes: These were available to us by
information in a timely manner. means of paper-based Process Manuals, without a dedicated workflow tool at our
When it comes to uploading files to our electronic flight bag (EFB), there are disposal. To that end, change requests were usually sent to us either by email, by
two ways in which Edelweiss has done this in the past (figure 4). physically passing on a piece of paper, via the reporting system, and sometimes
even orally over the counter. It goes without saying that this is not really a workflow
Present setup that we can stick to and by no means a reliable alternative to a workflow-based IT
Upload to EFB system.
WHY CHANGE THE SYSTEM?

We really want to get rid of the fixed file names for the sake of organizing files
more reliably and to avoid editors publishing documentation that doesn’t adhere
to our naming convention. At times, admins may have even put in a wrong file
name altogether or uploaded a document in the wrong format (e.g. Word
instead of a PDF). In short, there was room for improvement. We’d also prefer to
INTRANET avoid the extensive publisher training from the past and would instead rather
prefer a system that carefully controls what and how content is published. As
alluded to before, the process of syncing documentation to mPilot is not reliable
and, on the GoodReader App, there is the potential issue of altering files by
accident and pushing these changes back to the document library. Another issue
that we face with GoodReader is that it doesn’t provide a full text search
functionality, which surely would be advantageous to have. All things being
Figure 4 considered, we certainly want to achieve reliable document synchronization to
One way is for the documentation to be automatically synchronized with Lido/ one single App in the future. Yet another priority is to limit the number of sources
mPilot via an API (Application Programming Interface). However, results are for revision inputs and to manage approval processes by means of document
rather unreliable since, at times, SharePoint fails to execute the upload correctly. specific workflows.

REQUIREMENTS we still want the possibility to publish to different file types (e.g. PDF), we want
Given all of the above, what are the requirements established for a new system documents to be based on an XML based structure via an editor that allows
at Edelweiss Air? We need the new system to include the following features users to specify documentary units (DUs) that can be easily controlled.
(figure 5). Furthermore, the visible content of a given document should be limited to
display only information that is actually relevant to someone’s particular role and
Requirements
that can be dynamically filtered even further based on document specific
The system fulfils the following features: metatags. Document specific workflows must ensure that we can reflect our
• One publishing system for all documents internal revision and approval procedures without compromise. Moreover, such
• XML based structure with the possibility to publish different kind of files (e.g.pdf) workflows must allow for inclusion of the Civil Aviation Authorities (CAA) on a
• Custom role based content view documentary unit level, thereby enabling the collaboration with our CAA and
• Customisable filters allowing it to review changes in a transparent and efficient manner.
• Customisable revision workflow (including CAA)
The system must further allow to limit access to information based on user
permission (document access control) and also provide insights on who has read
• Document access control including read status of the users
what and when. A seamless audit and revision trail must be available at all times, in
• Audit trail
order to accommodate for CAA and IOSA (IATA Operational Safety Audits) related
• Regulation compliance links
audits, which will facilitate demonstrating how changes are managed and on what
Figure 5 grounds changes were issued to begin with. Last but not least, we would also like
The new system needs to be capable of managing the entire documentation life for DUs to be directly linked to the corresponding regulation (e.g. IOSA) whenever
cycle. Hence, from creating and publishing content, all the way to revising it that applies, and to receive automatic change requests whenever the official
based on document specific workflow and approval procedures. And although counterpart changes.
Deliver reliable information to frontline employees
Dynamic Content Filtering Customizable Workflow Provide users with role specific documents
thanks to our unique Dynamic Content Filtering
Shorter, role specific documents for users Change handling becomes a breeze and show relevant changes for their specific role
through our Integrated Revision Task List. A
Fully Customizable Workflow makes change
handling a breeze. Thanks to a Seamless Audit
Revision Task List Audit Trail & QMS Interface Trail and a Full QMS Interface, compliance is
Show changes relevant to a user‘s role Compliance is always guaranteed always guaranteed.
www.yonder.info Register here for Our Upcoming Yonder Mind Webinar

YONDER MIND
After researching the market, we came to the conclusion that Yonder Mind is the
content management solution (CMS) best suited to our needs. It includes an
easy-to-use editor that allows for the creation of DUs or information modules, in
Yonder speak. Information modules are discrete units of information that can be
further refined by means of adding additional information to them. In that sense,
a document is merely a collection of such information modules, which brings
about many benefits: information can easily be copied (or referenced, in Yonder
speak) between documents without physical duplication. Meaning that
whenever the source module is being changed, it is automatically updated
wherever it has been reused, thereby avoiding conflicting information and
outdated duplicates that may otherwise be scattered across the documentation
landscape. As briefly mentioned, a given module can also be enriched with
metadata and tags, consequently enabling functionalities such as dynamic filter
capabilities (e.g. limit visible content of a document for a particular role or topic)
and linking modules to regulatory databases (e.g. IQSMS), to name but two
examples.
Now let’s take a brief look at Yonder Mind and how we will work with it in the view will be pre-set by our active directory. For A320 pilots, there will be a mark
future. Figure 6 shows an excerpt of Edelweiss Air’s Operation Manual — Part A both on the A320 and cockpit field, ensuring that they’ll see exactly what they
(OM-A), including the custom role-based content view (the sidebar can be need according to their function. Users are of course able to change these
collapsed at any time of course). settings on the fly, should they like to display all of the content instead, for
We defined some roles (figure 6) and filters (figure 7) to make it easier for crews example. Meanwhile, figure 7 shows the filters that we’ve decided to use for the
to get straight to the information that they need. This custom role-based content OM-A: ‘Best Practice’, ‘Policy’, ‘Procedure’, and ‘Winter Ops’.
Figure 6 Figure 7

Document Revisions particular. What follows are the respective steps necessary to
Each and every information module can be accessed by means of clicking on the approve a given change. During each of the stages
corresponding chevron displayed on the right-hand side of a given module (see (‘Preconsultation’, ‘In Edit’, ‘Internal Approval’), there’s a defined
figure 6 and 7 for examples). By clicking on a chevron, users can pull up set of stakeholders (or roles) that can jointly discuss the change
additional information about the module at hand. It’s also where qualified users in detail and one that can move the workflow along. During the
can issue change requests (figure 8), namely by clicking on the ‘CHANGE ‘In Edit’ stage for example, it is the Editor that can trigger the
REQUEST’ tab and choosing the appropriate option. action ‘Request Approval’ to progress to the ‘Internal Approval’
stage of the workflow. Since all of the discussions and decisions
are made within the system, a seamless audit and revision trail is
available at all times.
Once the change is ‘Ready for Publish’, we can even specify
which stakeholders shall be actively informed about it, thereby
allowing us to selectively communicate changes based on
someone’s particular role. Hence, instead of having to go through
lengthy highlights of revisions, users get notified about only those
changes that actually have an impact on their role and are
therefore relevant to them. A given notification also includes Figure 9
instructions on whether the related information only has to be read or whether a
given user group must actively acknowledge having done so. Consequently, the
system is indeed capable of providing us with insights on who has read what and
when. Figure 10 shows a generic example of a Yonder Mind Dashboard including
two such change notifications in the ‘My Tasks’ section for a particular user, who
may access the change details simply by clicking on the respective item.
Figure 8
Once a user has issued a change request, relevant stakeholders are automatically
notified based on the document-specific approval and revision workflow.
We decided that we will manage changes by having three available workflow
options, depending on the scope of the change:
• Editorial, which is used for change requests with no real impact (e.g.
misspellings);
• Minor Changes, for true content changes without concern to the Swiss CAA;
and…
• Major Changes, for changes that need to be approved by the Swiss CAA as well.
Figure 9 shows an example of one of these workflows, namely the minor one. It’s
important to understand that it is during the ‘In Analyze’ stage where the
responsible person (Document Owner in this case) can classify the change
request coming from a given user. Hence, this is where we decide whether to
classify a change either as an editorial, minor, or major change. Depending on
the classification, the workflow will branch out differently thereafter; in the case
of figure 9, we get to see what that would look like for the minor workflow in Figure 10

and revision procedures without constraints and ensures proper control over our
entire documentation. Since everything in Yonder Mind is role-based, document
access control is ensured by default, including the provision of insights on the read
status of users for crucial information. Regulatory compliance is covered to our full
satisfaction by linking content within our documentation directly to corresponding
EASA and IOSA regulations, automatically triggering a workflow for the
information module whenever the official counterpart changes. Lastly, a seamless
audit and revision trail is available at all times, since Yonder Mind is set up to
manage the entire document management life cycle without exception.
With that being said, it is safe to say that Edelweiss Air’s transition from static
documentation to dynamic content management has been a true success for all
stakeholders involved.
BRUNO SPECK
Bruno Speck has 30 years’ experience in the industry, starting as a Swiss Air
THE OUTLOOK — NEXT STEPS Force pilot before transitioning to Swissair as a commander on the A320 and
Once we have all Edelweiss Air manuals in Yonder Mind, we will also tag them for A330. Today he is a Captain and Type Rating Instructor on the A320. With a
regulatory compliance (figure 11). In fact, we’ll be able to tag and link EASA and BA in law from the University of Zurich, Bruno flies fighter jets as a reserve
IOSA standards directly to related information modules within our documents. officer. At Edelweiss Air, he leads the Flight OPS Support and Engineering
team, responsible for the EFB and compliance for relevant operation manuals.
Outlook
Regulation Compliance
EDELWEISS AIR
Edelweiss Air is a Swiss leisure airline and the sister company of
• Automated workflow Swiss International Air Lines. It operates flights to European and
initiation after a
regulation change. intercontinental destinations from its base at Zurich Airport. The long-haul fleet consists
• Initially planned for the of four Airbus A340-313 and two Airbus A330-300, while ten Airbus A320s serve short-
following regulations: and medium-haul routes. When necessary, the fleet is extended by SWISS aircraft types
– EASA CAT OPS with a SWISS crew.
– IOSA
YONDER
Figure 11 Yonder has over 15 years’ experience with electronic
documentation in aviation. The business calls on the diverse
The beauty of this is that, whenever an EASA or IOSA standard linked to an backgrounds of team members to bring operational documentation and manufacturer
information module changes, Yonder Mind automatically generates a workflow manuals together in one solution. Pilots work with the easy-to-use YM Offline App and
for Edelweiss, prompting us to have a look at the regulatory change and to profit from role-specific revision updates. While editors create and enhance content in the
decide thereafter whether we need to amend the content of the information YM Editor, revisions become manageable thanks to the fully integrated YM Workflow.
module to reflect the new reality and remain compliant. Company guides can be created without having to worry about duplicates anymore and
So, looking again at the requirements formulated at the beginning (figure 5), updates in regulations are never missed thanks to Yonder Mind’s IQSMS connector.
let’s see if we actually have met them. We wanted one publishing system for all
documents which we have achieved. Yonder Mind features an easy-to-use editor
that provides us with the desired xml-based content structure, consequently
allowing for dynamic filtering, thereby also addressing the need for a custom
role-based content view and for customizable topic filters. Also of importance is INTERACTIVE SUBSCRIBE HERE
the customizable revision workflow that allows us to reflect our internal approval CLICK HERE TO READ ALL FUTURE EDITIONS

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IT IT AIRCRAFT IT
CASE STUDY: LOT POLISH AIRLINES • EMPIRE AIRLINES WHITE PAPERS: DGBIRDS VENDOR FLIGHT LOGS: NAVBLUE • ASQS
AIRCRAFT AIRCRAFT
CASE STUDIES: SRILANKAN AIRLINES • JETSMART WHITE PAPERS: DGBIRDS • CLOSED LOOP VENDOR FLIGHT LOGS: AVIOBOOK • PACE CASE STUDY: AIR HONG KONG WHITE PAPERS: DGBIRDS • CLOSED LOOP VENDOR FLIGHT LOGS: STORKJET • EVOKE SYSTEMS
Operations
JULY-AUGUST 2020 • V9.2 Operations
SEPTEMBER-OCTOBER 2020 • V9.3 Operations
WINTER 2020 • V9.4
Sri Lankan Airlines use their AircraftIT 2020

EFB as an Operations tool Survey: Covid-19 Air Hong Kong reaps the digital bonus
Digital transformation aids total optimization Its effects and how IT is responding Going digital with document management improved safety and compliance Informed pilots make better fuel decisions at LOT
Implementing and using a new fuel efficiency solution
Saving fuel Trajectory Based EFB: Enhanced Trajectory Based EFB: Enhanced
at JetSmart Operations Flight Bag – Part 1 Operations - Part 2 Flight Bag - Part 2 Empire Airlines automates Enhanced Flight Bag part 3
Involving pilots is the key Doing everything better Using technology to add value The changes TBO will make possible Delivering what pilots want within compliance A modern flight and crew management system Connectivity and the future
• NEWS • OPERATIONS SOFTWARE DIRECTORY • • NEWS • OPERATIONS SOFTWARE DIRECTORY • • NEWS • OPERATIONS SOFTWARE DIRECTORY
Aircraft IT Ops V9.4.indd 1 26/02/2021 16:58
AIRCRAFT IT Operations V9.2 AIRCRAFT IT Operations V9.3 AIRCRAFT IT Operations V9.4

JULY-AUGUST 2020 SEPTEMBER-OCTOBER 2020 WINTER 2020
CASE STUDIES CASE STUDIES CASE STUDIES
SRILANKAN AIRLINES • JETSMART AIR HONG KONG LOT POLISH AIRLINES • EMPIRE AIRLINES
WHITE PAPERS WHITE PAPERS VENDOR FLIGHT LOG
DGBIRDS • CLOSED LOOP DGBIRDS • CLOSED LOOP NAVBLUE • ASQS
AIRCRAFT IT
Operations
SOLUTIONS IN PRACTICE: WIZZ AIR
REAL LIFE ESSENTIALS IN FIVE-MINUTE CASE STUDIES
ABOUT EVIONICA
Delivering intelligent solutions to improve the
operations of companies in the aviation industry,
A Weight & Balance solution

Evionica offers software for Weight & Balance
calculations, as well as a range of systems to
enhance the pilot training process. Services are
that benefited Operations

provided on all continents for clients such as Wizz
Air, Lufthansa Aviation Training, LOT Polish Airlines
and Gulf Aviation Academy.
OBJECTIVES
Maciej Zochowski, Regional Ground Operations Manager, Wizz Air and As with any initiative of this nature, the first task was
to define what the user, in this case Wizz Air, wanted
Mateusz Godun, CEO, Evionica sp. z o.o., share how Wizz Air selected to get out of the program; the objectives.
Evionica as its global Weight & Balance software partner
Cost reduction
INTRODUCTION about the two businesses involved in this For Wizz Air, offering flights to more than 170
The year 2020 was an exceptionally difficult time for partnership. destinations and managing more than 30 Departure
all airlines and aviation companies. The Control Systems (DCS), including Weight & Balance
circumstances caused by COVID-19 required an even ABOUT WIZZ AIR systems, had become a challenge. Not only does it
more efficient approach to cost management, and Wizz Air, Europe’s fastest growing and greenest require taking responsibility for the compliance of
initiatives to identify potential areas for cost airline, offers passenger flights to over 170 30 different suppliers, but it also means paying for a
reduction became crucial. Despite the unfavourable Destinations in 47 countries. It operates a modern range of services provided by the ground operation
conditions, Wizz Air kept on investing heavily in fleet of 135 Airbus A320-family aircraft with an agent. Weight & Balance software cost can be
growth, and one of its strategic decisions was to average age of five years. Wizz Air is constantly included in the fee for the entire handling service or
select a global Weight & Balance software partner looking to expand its network of routes and make air listed as an additional system fee.
with the aim to reduce costs, improve safety and transport more accessible including, this year, In short, Wizz Air was in need of a cost-effective
increase flight punctuality. The partner selected was commencing operations at its new base in Abu tool for Weight & Balance control, and, after a careful
Evionica but, first and for some context, a few words Dhabi, the capital city of the United Arab Emirates. selection process, Evionica was considered to be the

best possible partner. So, the airline decided to implement, Evionica’s Weight & interface of the Evionica system allows Wizz Air to make any change in just a
Balance software together with Navitaire DCS Go Now. Not only were internal couple of seconds. The new document can be printed out promptly, for example
compliance costs immediately reduced by EUR 30,000 per annum, but also the in the flight coordinator’s car, and delivered to the pilot.
business analysis showed that using Weight & Balance software from Evionica
saved Wizz Air more than EUR 400,000 per annum. WHAT GROUND OPERATIONS MANAGERS SAY ABOUT THE
EVIONICA WEIGHT & BALANCE SYSTEM
Improve Safety Ground Operations Managers report that the system is very intuitive, needing
Manual load sheets, software complexity, staff changes and, most importantly, just 60 seconds to create the load sheet and a few minutes to deliver it to the
human errors, all affect the Weight & Balance process. There are many entities crew. The Load Controllers and Load Masters are very happy with the software.
involved in the operation, including the refuelling agent who refuels the aircraft
based on the airline’s fuel order. Perfect implementation conducted remotely
The entire implementation process was performed remotely, including training
HOW EVIONICA IMPROVED FLIGHT SAFETY AT WIZZ AIR and setup. A total of 63 training sessions were conducted over a month, giving
Wizz Air complete flexibility. A low staff training time of just 90 minutes and fully
Safety issue identified by Wizz Air The Evionica solution
remote examination and certification considerably increased ground operations
Managing compliance of up to 30 Centralised database for all users and efficiency.
databases. aircraft.
Incorrectly entered passenger data, Integration with DCS, e.g., Navitaire Ideal Trim / Fuel Efficiency
e.g., number, gender, breakdown into Go Now, providing all passenger and Fuel consumption is one of the biggest cost-related parameters for any airline.
classes. baggage data without the need to With a centralised system, it is possible to monitor, for example, the ideal trim for
enter it manually. a specific route or aircraft and apply corrective actions with a specific ground
operations agent.
Take-off fuel is less than Trip fuel. If this is the case, the system blocks
the possibility of generating the load À la carte data flow
sheet. Load sheets can be distributed via email automatically through the system in
Incorrect load distribution. The system displays indications txt/PDF format or printed directly at the ground operations agent office. In
according to the Load First principle. order to ensure a digital and fully automated workflow, Evionica will integrate
with Wizz Air’s selected EFB provider. This will enable the load sheet to be
Wrong aircraft type or registration Integration with Flight Operations distributed directly to the crew in the cockpit of the aircraft. For the load sheet
number. Systems, e.g., AIMS, to automatically to be sent through ACARS, Evionica can also integrate with a customer’s
assign registration number, aircraft supplier’s system.
type and scheduled departure.
Corrective action required by a Safety Continuous implementation of new
Management System Report. safety features in the system.
Example: The ground handling agent ‘Welcome Airport Services’, serving Wizz “For Wizz Air, offering flights to more than 170
Air in the Evionica system since 2019, has reduced the number of safety reports
to zero. destinations and managing more than 30 Departure
Control Systems (DCS), including Weight & Balance
Punctuality
Filling in manual load sheets is exceptionally time-consuming and, in the case of systems, had become a challenge.”
last-minute changes (LMCs), it can result in flight delays. The user-friendly

REAL LIFE ESSENTIALS IN FIVE-MINUTE CASE STUDIES

EVIONICA PLANS FOR 2021
Aircraft
Since its beginnings, Evionica has IT: Help
been setting us here
ambitious — how
goals does an Aircraft
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types of existing aircraft avionics systems, capable
developing the business will be to introduce functionalities such as automatic aircraft
of sensing and retrieving data generated by avionics
loading based on machine learning.
systems, and sending it to the crew for real-time
operational benefit. It’s a secure bridge between
MACIEJ ZOCHOWSKI traditional avionics and COTS (commercial off-the-
shelf)
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Operations
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MATEUSZ GODUN
only advantages of a good Weight & Balance solution. Thanks to fully digitalised today. Every minute in the air costs an airline money
Mateusz is an aviation-focused entrepreneur, CEO and founder of Evionica, a
weight and balance processes, with Evionica it is possible to forget about loads company that providesso ensuring pilots&have theand
most upTraining
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provides. Rod Tinnion,
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training at Bytron
for 50 stations was Aviation Systems Aircraft IT: How have AIDs helped airlines evolve?
accomplished within 30 days and it took less than three months to deploy the WIZZ AIR SG: EFBs need to be certified to be installed on an
sheds light on the dark art of managing NOTAMs
system across the airline’s entire route network. What is important is the Wizz Air is a European ultra low-cost airline with its head office in
airplane, and we have all the certifications for this.
Budapest. The airline serves many cities across Europe, as well as some
feedback from ground operations agents all over Wizz Air’s network who report It’s actually a simple system. The paradigm change
destinations in North Africa and the Middle East. It currently serves 70
that everything works smoothly, training is fast and effective and Load sheets destinations in 44 countries. In occurred when
2019 the airline there was39.8
transported integration with avionics:
million passengers. The
Aircraft
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President
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providesBringing
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software, CAMO Management software, Aviation e-Learning plus Weight & Balance
SG: navAero works closely with airlines to ensure weight, improving safety and situational awareness, Aircraft IT: How secure is that data?
software.
SUMMARY
aircraft benefits are realized. and is and is reducing crew workload and airline SG: The traditional AID linkage is wired, thus
Every
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equipment. Wethey improve
are part of theefficiency
larger and
to ensure
automation
they knowof flight INTERACTIVE
the maximum possibleSUBSCRIBE
benefits HERE data transmission has been put in place. Added
operations.
Global Eagle business that provides connectivity- available. CLICK HERE TO READ ALL FUTURE layers ofEDITIONS
security now exist, such as

WHAT’S IN THE MRO ISSUE?
CASE STUDY: Realizing the WHITE PAPER: Smart ideas to WHITE PAPER: The runway to WHITE PAPER IT systems
gains from digital processes improve inventory recovery adoption Part 1
at Sabena Technics management Graham Grose, Vice President and Allan Bachan, VP, Managing Director,
François Doré, Deputy Director Daniel Stromski, Managing Director, Industry Director, IFS MRO Operations, ICF
General Strategy and Innovation, DA Aviation While COVID has put huge pressures Airlines and MROs have taken
Sabena Technics New opportunities address Inventory on commercial aviation, now is the advantage of the COVID break to
In 2018, Sabena Technics launched a Technical Management with advanced time to think about a return to service. analyze the performance of
digitization program specifically in technologies such as AI, ML and Smart That, along with long-term changes maintenance and engineering
Major Airframe activities. With the first Automation, providing the tools and resulting from the pandemic, will processes. How can they capitalize on
A330 fully digital & paperless C-Check data to ensure the right spare part is at require the adoption of tools that can that and what models can they use to
performed successfully, these are the the right place, in the right time and at future proof the business. optimize processes and technology
value creations, the obstacles, the right price. adoption? A series of three articles.
successes and practical experiences
from this project. Plus News and Operations Software
Directory
CLICK HERE TO READ MORE AIRCRAFT IT

Operations
WHITE PAPER: CLOSED LOOP
Act now to secure the future: Part 1

Michael Bryan, Founding Principal & Managing Director, Closed Loop Consulting, with Marcus Carr, Closed
Loop’s Director of Projects and Data Science, and Martin Mitev, airline Captain and Aviation Futurist, share
some thoughts on planning out of COVID for a more efficient and resilient future.

I
t’s no surprise that everyone in the aviation industry, including its leaders, are
focused on what the sector might look like after COVID but so far not much in
the way of concrete activity is going on to make things happen. There are
many opinions, leaflets and new manuals in circulation but unfortunately, not
much real planning or execution in the overabundance of ‘good ideas’ that are
not much more than exercises in managing perception.
In this article, we consider two possible options for which way the industry
might go. In one, the sector looks backwards to its past, where things weren’t
actually as rosy as we want to remember them to be, and severe inefficiencies were
a handbrake on the industry. The other is to look forward, and for the industry to
grasp the opportunities that it has been handed by the pandemic because the
rear-view mirror won’t return us to an industry looking the same as it was.
This article is intended to challenge thinking and hopefully generate some action
and is co-authored by Marcus Carr, Closed Loop’s Director of Projects and Data
Science and Captain Martin Mitev, Aviation Futurist well known for his challenging
perspective on the aviation industry. Marcus is known to readers for his work with
the military and pharmaceutical industries, and our work with customers. Martin is Figure 1
well-known through his regular LinkedIn posts and webinar appearances. The aviation industry was becoming a victim of its own success. Scarcity was
Together, we’ll delve into why the industry focuses on 2019 as the bellwether to creeping into our lexicon, but not many seemed to understand its looming
the industry’s exit from COVID. Is it because 2019 was known to us? Something consequence. It took the industry 71 years to carry 10 billion passengers but, by the
with which we were comfortable, and which was working for us? It turns out 2019 end of 2019, it looked as if the next ten billion would be reached in less than a
wasn’t a great year for the industry, and some long-term issues were emerging that quarter of that time. 8 billion annual passengers and a near doubling of flights in
had been ignored for a while. most markets were being forecast for the early 2030s. But there was an omen in
The article will include abstractions because abstraction allows everyone to fill in all of that good news: the success required an urgent solution to the ballooning,
the gaps with their own reality. We’ll propose a framework for something different multi-billion-dollar cost of system delays, the unintended consequences of success.
— working together to design a new vision for the industry. Together, we’ll confront Everyone looked at the growth as
the status quo. something to be celebrated, and new
players continue to attempt to get a
NOVEMBER 2019 AND SINCE piece of it, but how did that end up?
It wasn’t long ago that some of us were worried about the explosive growth of Others worried about where the
the industry. While most applauded it, it was running into problems (figure 1). It industry was going to put all the
had been for a while, but few had noticed. people and all the airplanes. The ideal
solution has been conceptually
designed, but it means working
together on the outcome, something
the industry had tried before in
numerous committees that take
“The aviation industry was becoming a victim of its own decades to get their work done, some
success. Scarcity was creeping into our lexicon, but not more successfully than others.
Trajectory Based Operations (TBO)
many seemed to understand its looming consequence.” (figure 2) will test everybody but not
because it’s technologically Figure 2

challenging. Instead, it requires modernization of thinking, co-ordination, sharing

information about operations, schedules, flight plans, with everyone. It means “…everyone, governments, airlines, States and even global
integrating every aspect of the passenger journey with the airline operation, and it
will mean streamlining every element of the operational landscape — data, process, airline bodies are doing their own thing instead of
people and technology. developing that comprehensive and holistic solution we
This topic was recently covered in a two-part article in Aircraft IT (issues 9.2 and
9.3 in 2020), in the context of whether the airlines are ready for it. The piece keep reading about.”
concluded that the gap in capability required to make it work was in the realm of
science fiction—but not for the reasons you might think. The article proposed that
for the solution to work, we need to break industry and airline silos down and start suggesting what’s needed to steer a course through the lingering pandemic. But it
coordinating and collaborating with partners, suppliers, competitors… everyone, to seems that everyone, governments, airlines, States and even global airline bodies
keep stuff moving as efficiently as possible. Furthermore, we said there’s no choice; are doing their own thing instead of developing that comprehensive and holistic
things will have to be different. Have a look at the last paragraph in the article and solution we keep reading about. Where is the coordinated approach? Quotes four
decide for yourself: science fiction? Except that it’s not. and five in figure 3 are telling; is anything changing? We keep hearing about what’s
Words meant to drive action for a different era, but seemingly just as needed to facilitate the recovery, but the implementation details remain
appropriate now. Here’s why. conspicuously absent. IATA is working hard but seems to have missed the flight on
its travel pass with governments and individual airlines developing their own
systems. How is that all going to come together, particularly for international travel?
Is it just an issue that the industry can’t seem to come together, even in a crisis;
“COVID-19 has devastated the Industry” (Just about everybody) is it leadership; or is it more fundamental? Last year, Europe tried to fix COVID
“In an ideal world, in times of crisis leaders come together, put aside their travel by itself and Australia, like others, was negotiating travel bubbles, both
differences and work cooperatively to help us overcome the emergency we face.” ostensibly ignoring ICAO’s proclamations about a harmonised re-start. What does a
(Aviation Intelligence Reporter July 2020)
coordinated re-start look like anyway?
“…a clear lack of leadership in the wider travel industry during coronavirus ”
( Gloria Guevara CEO WTTC in Aviation Intelligence Reporter July 2020)
MARTIN MITEV: A COORDINATED RE-START
“…an uncoordinated approach will significantly impede the rate of recovery” At an online IATA event last year, I was reminded how, more than ever, the
( Eurocontrol, “Aviation Recovery – Importance of a coordinated approach, April 2020 )
industry needs what it is actually good at — communication. The significant
“The difference between the two scenarios is significant and business perturbations that COVID has required of us have generally
highlights that the the development of a common approach is vital… ” stressed just that — coordinated action through that communication.
(Eurocontrol, “Aviation Recovery – Importance of a coordinated approach, April 2020 )
However, what has bothered me since March 2020 is, what we are going to
“As the networks and fleets of airlines around the world shrink, global
talk about when the next crisis hits us? Assuming everybody agrees that the
alliances will become more relevant and important.”
oneworld CEO, Rob Gurney. industry is indeed cyclical, we should expect to see the next ‘crisis’ eight to
twelve years from now. When I look back, I see that after 2010/2011 and the
Figure 3 GFC, we did what we had done after 2001 which was, basically, to try to
Have a look at Figure 3. The first quote is a no-brainer: Everybody is saying it, grow as much as we can, as fast as we can and then we ended up in… what
including us; but it’s what everybody is doing about it that needs some looks like the same place. In other words, nothing changed. So that is the
examination, particularly when it’s followed by the inference in the second quote. place that Michael has been referring to above. In light of that, my question
“...in times of crisis leaders come together, put aside their differences and work is, in 2029, will it be déjà vu? Will we be sitting around virtual meeting
cooperatively.” How are we going with that? The comments that follow come spaces or even real ones with somebody asking, ‘You remember that event
from aviation industry leaders; what do they say about the industry’s cohesion as we had in 2020, from which the outcome could have been one from a
we move through the COVID crisis? myriad of possibilities, but we ended up in the same place?’
There’s an abundance of ‘thought bubbles’ from the likes of ICAO and IATA

There are several messages from the past that could help us in our search for
the future.
“Never let a crisis go to waste.” — Winston Churchill c1940.
“In the middle of difficulty lies opportunity.” — Albert Einstein.
If so, what are those opportunities for the airline industry amid COVID and beyond?
KEEP UP WITH IT
Can the airline sector collectively take advantage of the once-in-a-lifetime event, or
will historical fragmentation, silos and irrational market behavior keep it stuck in its
DEVELOPMENTS
present or, worse, back in its past? Let’s examine 2019, where everyone, it seems,
wants to be (figure 4).
Net Margin Capital Margin Contribution

3.1% <1% ~30%
2019 down on previous years – a few key stats from IATA Economics
Only USA meeting or exceeding cost of capital.
Industry financial improvements driven by US Airlines, Other regions lagging.
Yield down 3% on pcp
Figure 4
IATA Economics tell us the airline industry made a profit of about $26 billion in
2019. That ‘great’ profit represents a paltry average margin of about three per
cent of revenue, globally. For the year, the margin over the cost-of-capital was
less than one per cent. Significantly, only 30 per cent of the world’s airlines
contributed to these results; the rest, almost three-quarters of the industry, were
in various stages of distress; again, according to IATA economics. Our exploding
growth has generated massive capacity and delay costs — the costs of scarcity.
SUBSCRIBE HERE FOR FREE…
Yields have declined, profits have sagged the industry has been unable to
achieve its cost-of-capital for most of the past two decades. It seems reasonable to
IT TAKES A FEW MOMENTS
ask then, why are we in such a hurry to go back there, and why are we so resistant
to changing the model? Marcus and Martin discuss the conundrum.
Through parable and simile, Marcus and Martin imply that our industry is often AIRCRAFT IT
caught in a doom loop of its own making. Although COVID was unleashed upon us Operations
through no fault of our own, we wonder if the industry’s collective approach to
doing the same thing over and over, but expecting different outcomes, is the best

MICHAEL BRYAN
WHY GO BACK TO FAILURE? Michael has enjoyed an Aviation Career spanning over 45 years. Recently retired
Marcus Carr: I think that the analogy is that when you’re lost and don’t know from an A380 Command with a major carrier, he holds a Master of Aviation
how to get out of a situation, like being lost in the jungle, you tend to just Management, a business degree in strategic planning and is a certified PRINCE2™
keep following the same path: you have no reason to think that things are practitioner. He has experience in Airline, Corporate and General Aviation
going to come out any better by following that path, but humans are operations including training, system development, project and management positions.
optimistic creatures, so we tend to just put trust in the fact that it’s all going Michael’s management experience has included Strategic Planning and operational
system development and Project Management across all industry segments. He is the
to be OK. The problem is that by the time we realise that it’s not OK and we
founding Principal and Managing Director of Closed Loop Consulting.
get to the hard part of the jungle, it becomes clear that we should have
turned back long ago, or deviated from our course. But we had nothing to MARCUS CARR
tell us to do that and human nature is just to blindly keep plodding on. Our In his twenty years at Allette Systems, Marcus delivered projects dealing with
industry is suffering from the same thing: nobody really knows what a complex data sets covering civilian and military aviation, legislation, mortgage
change to the industry would look like, or what sorts of things it would lending, telecommunications, drug and medical data, case law, technology and
produce. So, the tendency is just to try to get back to what we knew, where almost everything in between. Clients include Qantas, the Department of Defence,
we were in 2019. It’s the same as following a blind path because we have no KBR, Telstra, the Department of Health and Ageing, The Australian Tax Office, LIXI,
idea or become unwilling to see what’s in front of us and backwards always Butterworth’s, CCH, AusDI and dozens of others. Knowledge of data systems has been
fundamental to Marcus’ success in project management. He has been the longtime editor
seems simpler. Unfortunately, history would suggest that’s not going to be a
of a set of standards produced by LIXI and adopted by the whole of the lending industry
very productive approach. in Australia. He has also spoken at numerous conferences, particularly dealing with the
Martin Mitev: The current state of things, as I’ve observed for a couple of delivery of critical data sets in time-critical projects. Marcus holds the position of Director
years, reminds me about the ‘Allegory of the Cave’, which was first penned of Projects within the Closed Loop Group. He is a PRINCE2® Practitioner and a firm
about four thousand years ago by Plato. It tells of a group of people chained believer that project management is a human task, not a software function.
inside a large cave, only able to face the inner wall. A fire burns behind them,
throwing shadows from what passes on the wall. As far as the people are MARTIN MITEV
concerned, the two-dimensional shadows represent their reality. But even a Martin has worked in the aviation industry since 2010. He has held many titles until
child would tell you that’s not an accurate representation of the real world. In today, of which ‘airline pilot’ and ‘aviation futurist’ for the longest. He has helped
develop airline IT systems and advised flight operations management, flying
our context here, Plato’s story illustrates the inward thinking of airlines.
planes and researching predictions all the while. His passion for aviation runs
Aviation sector thinking tends to fixate on how we’re doing things now as the much deeper — since he first touched the controls of an aircraft at age six. That motivates
only way to do them. However, if allowing ourselves to experiment lets us, his, sometimes contrarian, insights which he freely shares, hopefully for the benefit of all.
figuratively, get up and turn around to see that the real world is full of colour
and three-dimensional objects. The back wall of the cave, our constant CLOSED LOOP
internal reflection is a mirage that limits us. To move on, the industry and its Closed Loop is a global team of aviation professionals supporting
airlines have to consider whether how they are doing stuff is the optimal way industry and airline management, and their people, to deliver
of doing it. To use a cliché, we have to challenge our thinking and see whether strategically crucial, business-driven, financially sustainable and assured
a different way is possible. COVID has forced the industry to examine its transformation outcomes. The business specialises in assisting airlines and other stakeholders
to manage and deliver the coming wave of industry change and to integrate that with airline
worldview. It’s time to get up, turn around and build the new one.
strategic and efficiency program portfolios; providing support, guidance or direction through
all levels of the airline — from the Board to the tarmac and into the aircraft.
way to rebuild? Or is it time to reexamine the inward focus, look up from the inside
wall, turn around and consider a really different path?
In the second part of this article, we’ll look to the future and air some creative
ideas about how it could be different and better than what we’ve allowed ourselves INTERACTIVE SUBSCRIBE HERE
to accept in the past. CLICK HERE TO READ ALL FUTURE EDITIONS

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have assembled a directory of the best efficient tools which guarantee the highest level of accuracy enables airlines to optimize resources, save time and costs will have the most modern and powerful flight planning
and follow up. through digitalization and relationship of all process related system available.
Operations software providers and listed to the air operation.
PPS offers:
them alphabetically to make it easier for
Offered digitized information and reliable traceability of • World’s most flexible airline flight planning system
you to undertake a brief-ish (there are 44 process, allows the operator to obtain essential information to • Automated filing, calculation and dispatch of all selected
providers and the number continues to improve its procedures and strategic planning by using their flights
own Business Intelligence, leading then to remove printed • Automated data import from scheduling/crew/maintenance
grow) survey of the market, preliminary systems
documentation from the cockpit.
to starting on any specification and • Automated data export to EFB solutions
Confidentiality, availability and real-time access of • Automated consideration of company policies and dispatch
selection process. Or you might simply parameters
information are guaranteed.
read it to keep up to date with what is • Automated high quality flight briefing packages
• Low acquisition and running costs offering highest cost-
available today.
benefit ratio in the market
• Premium flight tracking via OpsControl
CLICK HERE for Product Details CLICK HERE for Product Details CLICK HERE for Product Details
CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo

DIRECTORY
Avionics Support Group ASQS (Advanced Safety AVIOBOOK AVTECH Sweden

and Quality Solutions)
W: www.asginc.net W: www.asqs.net W: www.aviobook.aero W: www.avtech.aero
T: +1 305-378-9786 T: +43 1 306 1234 T: +32 11 72 10 30 T: +46 8 544 104 80
E: info@asginc.net E: sales@asqs.net E: info@avio.com E: sales@avtech.aero
Location: Florida, USA Locations: ASQS GmbH, Vienna, Austria, Location: Belgium (Hasselt), France (Toulouse), Location: Sweden
ASQS Ltd., Bangkok, Thailand Singapore & Piscattaway
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
• Cockpit EFB Mounts, EFB Power • IQSMS (Integrated Quality and Safety • AvioBook, AvioBook Connect, AvioBook • Aventus NowCastTM - The FMS
Supplies. Management System) Cabin, AvioBook Tech, AvioBook Base, Optimization
• Flight Data Monitoring (FDM) Service AvioBook Systems, AvioBook Data, • Aventus SIGMA - Severe Weather
KEY BUSINESS/SOFTWARE AREAS • The IQSMS Suite consists of a total AvioBook Integrations, AvioBook SaaS service
• STC Certification of 10 modules, varying according to • Aventus AIR — Weather Uplink
• EFB Mounts the operator. (Airlines, Business Jets, • Consulting Service — ACARS and
KEY BUSINESS/SOFTWARE AREAS
• EFB Power Supplies Helicopter, Airports, MROs...) connection
• EFB software solutions
• Avionic Products
• EFB hardware solutions
• Avionics Engineerings KEY BUSINESS SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• Suite of ground & flight application
Avionics Support Group, Inc. (ASG) is a premier Avionics • Quality Management Module • Wind Uplink FMS Optimization
• Navigation DataBase, weather data,
Systems Integration & FAA-PMA approved Aerospace • Reporting Module • Reduce Fuel burn and CO2 footprint
ADS-B
Manufacturing and Avionics Engineering company. ASG’s • Risk Management Module • Severe Weather application
competitive advantage can provide your company • Document Distribution Module AvioBook, a Thales Group company, supports airlines
AVTECH, specializing in tailored information to the cockpit,
with a Single Source Solution for avionics engineering, as a partner in their digital strategy. AvioBook offers a
• Emergency Response Planning Module offers easy, automated and inexpensive improvements in FMS
manufacturing, aircraft installation technical support, comprehensive and highly integrated suite of ground and
ASQS (Advanced Safety and Quality Solutions) is a global optimization.
Supplemental Type Certificate (STC’s), video surveillance, flight applications, systems and solutions that connect all
SATCOM, and much more. We lead the aerospace industry supplier of highly innovative QMS and SMS software for stakeholders and key assets in a safe and secure manner.
The Aventus NowCast™ weather service give pilots access to
with our US patented Constant Friction Mount (cfMount™), the aviation industry, supporting more than 200 large and This, combined with expertise in data and cyber security,
weather data of the highest available quality, and when the
EFB Integrated Power Supplies, and EFB Cradles. Contact small operators, including airlines, business jet and helicopter gives airlines an edge through greater efficiency and
data is fed into the aircraft Flight Management Computer, the
ASG today to learn how ASG’s Single Source Solution can operators, groundhandling agents/FBOs, airports and ultimately sustainable, profitable growth.
actual aircraft trajectory can be optimized, reduce the fuel
work for your company! maintenance organizations, in creating a safe and productive
burn and CO2 footprint.
work environment. Proven solutions from AvioBook make communication
between the cockpit, cabin and back office faster and more
Working directly with Met Office (UK), the Aventus SIGMA
The company specializes in intuitive, integrated, web-based efficient than even before.
service supply the cockpit crew with severe weather
solutions with exceptional customer support. ASQS’s core
information, based on Actual route and time in the FMS. The
product IQSMS allows clients to manage operational data With the integrated and secure AvioBook application suite,
service brings adequate, timely and correct information on
24/7 online and offline with a single integrated tool which pilots, cabin crew, dispatchers and ground staff can be
turbulence, icing and other weather phenomena that affect
significantly simplifies daily tasks. The easy handling of securely connected to each other, making communication
safety and comfort. The SIGMA service sets a new standard
the software creates a positive reporting culture, enables more efficient and driving value throughout the operation.
on how, when and where your crew gets their information.
comprehensive quality management and proactive risk
management to maximize productivity, reduce operating
costs, and optimize internal and external working procedures.
IQSMS automates laborious processes like the submission of
ECCAIRS or IDX compliant incident reports which, combined
with a consolidated, up-to-date regulations database, ensures
legal compliance with national and international requirements
and standards.
CLICK HERE for Product Details CLICK HERE for Product Details CLICK HERE for Product Details CLICK HERE for Product Details
CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo

DIRECTORY
The Boeing Company Bytron Aviation Systems Comply365 Conduce

W: www.boeing.com/supportandservices W: www.bytron.aero W: www.comply365.com W: www.conduce.net
T: +1 206-655-2121 T: 01652 688 626 T: +1 (877) 366 2365 T: 0044 333 888 4044
E: BoeingSupportandServices@Boeing.com E: info@bytron.aero E: info@comply365.com E: info@conduce.net
Location: 65 Offices Worldwide Location: Kirmington, United Kingdom Location: USA Location: Nuneaton, UK
NAME OF PRODUCT MARKETED

NAME OF PRODUCT MARKETED • skybook aviation cloud NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED
• Business Consulting KEY BUSINESS/SOFTWARE AREAS • ProAuthor (XML-Based Authoring • eTechLog8
• EFB Document Browser • Dispatch Portal Solution) • eCabinLog8
• Electronic Flight Folder • EFB Application • Electronic Flight Bag (EFB) • eTraining8
• Fuel Dashboard • Airfield Watch • Digital Briefing • eCentral8
• Onboard Performance Tool • Flight Following • Document & Communication Manager
• Crew Briefing • Training Solution (LMS Learning Manager) KEY BUSINESS/SOFTWARE AREAS
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS • Electronic Tech Log
• EFB applications • XML-Based Authoring Solution • Cabin Log
Bytron Aviation Systems has over 35 years of industry
• Fuel Efficiency Solutions experience and understanding driving the development of (ProAuthor) • Document Viewer
• Consulting solutions engineered to make a big impact in the aviation • Electronic Flight Bag (EFB) Conduce specialise in producing mobile applications for
Boeing is the world’s largest aerospace company and leading

industry. • Digital Briefing Flight Release the aviation industry, writing native Win8/10 and IOS tablet
• Document Mgmt. and Distribution “Touch” solutions and integrating these with responsive
manufacturer of commercial jetliners and defense, space and
The business specializes in the design and building of fully modern connected websites. The current flagship product
security systems. Boeing Support and Services combines
fledged, reliable, integrated systems that ensure critical data
Platform
eTechLog8 enables an airline to eliminate the traditional
airplane design and manufacturing expertise with unique
is consistently distributed to the right place, at the right time • Targeted Distribution w/ Compliance paper based tech log,cabin log and deferred defect books
access to fleet-wide operational data to offer optimization Tracking
on the right device, increasing awareness and accountability, and is currently in differing stages of contract, trial &
solutions.
improving information capture, reducing costs and Comply365 delivers secure, cloud-based solutions, focusing acceptance with various airlines. Several NAA’s are also now
streamlining workflows. Above all, improving communication on Authoring, EFB and Digital Briefing Solutions, as well as involved with respect to monitoring these projects, enabling
With these offerings, Boeing addresses the evolving need for
between flight ops and flight deck. Targeted Distribution of Mobile Manuals. the necessary approval for the eventual roll out of paperless
integration and optimization of data and information across
the aviation ecosystem to empower smart decision-making. tech log systems with multiple EASA approved airline fleets.
skybook is Bytron’s core aviation solution that offers The Authoring Solution, features ProAuthor: the aviation
The portfolio includes services and solutions for flight
unrivalled flexibility, automation and integration, using the industry’s first and only XML-based solution for authoring,
operations, maintenance & engineering and procurement
best and most reliable data sources to deliver all vital revising and distributing publications.
organizations to optimize the operational efficiency of
information across flight ops and dispatch and the flight
airplanes and operations.
deck. skybook enables operators and aircrews to work Comply365’s proven Electronic Flight Bag (EFB) solution lets
smarter, not harder and the firm’s proven award-winning crews access mission-critical information throughout each
Boeing has more than 250 customers for its optimization
solutions cover Flight Dispatch, Crew Briefing, Airfield Watch, phase of flight.
solutions. The portfolio draws on solutions from a family
Flight Tracking plus there is a class leading Electronic Flight
of Boeing companies: AerData, Inventory Locator Services
Bag application. Contact Bytron today to arrange your Digital Briefing helps turn planes faster for more on-time
and Jeppesen, serving operators of Boeing and non-Boeing
introduction and trial. departures with instant feedback to dispatchers when the
airplanes.
flight crew accepts a release and signs Fit for Duty.
Comply365’s full-featured Document Management and

Targeted Distribution Platform boosts productivity by
delivering any type of manual or document directly to any
mobile device or stationary workstation.

DIRECTORY
CrossConsense dgBirds eTT Aviation Evionica

W: www.crossconsense.com W: www.dgbirds.com W: www.ettaviation.com W: www.evionica.com
T: +49 69 4035 7600 E: contact@dgbirds.com T: +1 208-424-9424 T: +48 507 787 737
E: contact@crossconsense.de E: info@ettaviation.com E: office@evionica.com
Location: Frankfurt Germany Location: Paris, France Locations: Boise, ID, USA Locations: Poland (Warsaw), Austria (Vienna)
Heusenstamm Germany
• Aircraft Fleet View • EFB as a Service • SkedFlex • Evionica WB
• ACSIS • Evionca FTS
KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• AviationDW
• Documentation • Flight & Crew Management KEY BUSINESS/SOFTWARE AREAS
KEY BUSINESS/SOFTWARE AREAS • Mission/Briefing • Fleet (Movement) Management • Weight & Balance Software
• Support and Hosting • Mission/Reports • Qualification & Training Management • Flight Training Software
• Consulting and Data Migration dgBirds is a subsidiary of Air France, with many years’ • Crew Pay • Computer Based Training
• Business Intelligence solutions experience designing mobile solutions for professional pilots, • Line & Preferntial Bidding
Evionica delivers smart software for Weight & Balance, Flight
• App and dashboard development and committed to developing software solutions for any SkedFlex is a full-featured, affordable, innovative and expertly Training and Computer Based Training to Airlines, Airports
mobile business. supported flight and crew management solution designed
CrossConsense’s portfolio runs from AMOS Support, BI- and Training Organizations.
Management, Data Migration and Hosting to the products to meet your needs and exceed your expectations. With its
Team building is extremely important as it is more than
Aircraft Fleet View, ACSIS (tool for predictive maintenance) scalable platform and optional modules, SkedFlex provides With over 100 clients the business is cooperating with
putting together a group of people to work; it is about
and AviationDW. air operators the ability to successfully schedule and manage recognized partners like Wizz Air, LOT Polish Airlines,
creating a team culture based on common values.
crewmembers, flights, and aircraft in a flexible, efficient, and Lufthansa Aviation Training, Abu Dhabi Aviation Training
Obviously, Agile methods have been at the heart of dgBirds’
AMOS Support: CrossConsense has a long tradition in visual manner. Coupled with its proprietary rules engines, Center and many more.
developments for many years.
providing support for AMOS with one single point of contact SkedFlex helps ensure regularity compliance under the
for 1st and 2nd level; also realizing well-planned and organized Code of Federal Regulation parts 117, 121, 125, and 135, for Evionica Weight & Balance Software: The solution allows
Optimizing airline operations represents a major challenge
data migration projects for airline customers and Reporting flight, duty, and rest limitations and additional company users to reduce costs and has a very intuitive interface where
for safety, customer satisfaction and cost-savings. In cockpits,
and Business Intelligence Analytics for AMOS users. requirements and rule sets from regularity authorities can be training requires only 1 hour. Within 60 seconds you are able
while the evolution of avionics is slow and expensive, new
incorporated. to produce a load sheet.
platforms like `tablets’ have fewer constraints and are
Aircraft Fleet View is a user-friendly Progressive Web App
hosting more and more amazing functions to support pilots’ Flight Training Software: Streamline administrative processes
(PWA) that gives an always up-to-date view on an airline’s Crew and Flight Scheduling are the core components for
duties. But solutions in silos are not well integrated. That’s for training. Automate operations and save time with cloud-
fleet status. It indicates AOGs, delays and other important the visual mastery of complex operations. Crew Pay ensures
why dgBirds has developed an integrated multi-services based software, plus go paperless.
information with the right level of detail to be useful but not pay accuracy and accountability, freeing employees and
software solution. It is flexible to allow users to choose the
crowded with information. administrators to focus on productivity, not paperwork.
services they need (Documentation, Mission, Environment, Computer Based Training: Pilot Training CBT with content
Qualification and Training Management automates simulator
ACSIS is a powerful software tool developed to assist any Communication, Training) and configurable to fit the business. explained in a straightforward way, having a natural lector
and classroom scheduling, crewmember training delivery,
airline, operator, MRO facility and OEM to avoid AOGs, delays High-quality and affordability go well together. voice, superior graphics and animation. A dark theme
currency, and qualification tracking. Line and Preferential
and turnbacks, improve aircraft utilization, and enhance prevents users’ eyes from tiring. Small portions of information
Because you are awesome, dgBirds builds awesome solutions. Bidding provides an airline the option to build lines or
safety. ACSIS integrates with any MRO / M&E Software make it easier to remember content.
trips for crewmember bidding, and allows crewmembers to
for better insights into aircraft health and potential future establish standing bid criteria and further modify their bids
problems to be dealt with during scheduled maintenance. as they desire. Entire fleets of aircraft can be scheduled in
minutes with Fleet Management while scheduled inspections
AviationDW: information visualization made easy: AviationDW
are displayed visually to optimize aircraft utilization around
is a managed data warehouse, tailor-made for use with
required inspections.
your backend system, e.g. AMOS. AviationDW simplifies KPI
creation based on MRO System data.

DIRECTORY
Evoke Systems Flatirons Flightkeys Flygprestanda AB

W: www.evoke-systems.aero W: www.flatironssolutions.com W: www.flightkeys.com W: www.flygp.se
T: +44 (0)3456 521 240 T: +1.303.627.6535 T: +43 6991 777 6959 T: +46 40 642 00 10
E: info@evoke-systems.aero E: info@flatironssolutions.com E: christoph@flightkeys.com E: sales@flygp.se
Locations: UK Locations: Europe, Asia, USA, Middle East Location: Austria, Vienna Location: Malmö/Sweden, New Milford, CT/USA
• EFOS Training Management Suite • CORENA Suite • FLIGHTKEYS 5D • Guru2 w &w/o Mass & Balance,
• EFOS Leave Management Suite • SPACEKEYS - RAIM PRO • Airport Analysis, Drift Down,
• EFOS Flight Management Suite • Load & Trim, AHM560
• Content Management System (CMS) KEY BUSINESS/SOFTWARE AREAS
• Interactive Electronic Technical Publisher • Flight Planning
(IETP) • 5D Cost Optimization
• Aviation software solutions • Aircraft Performance Services
• Maintenance & Engineering • Data Services (Nav, Weather)
• Aviation leave (vacation) management • Performance Engineering
• Flight Operations • Smart NOTAM Services
• Aviation Training Management System • Special Performance Calculations
• Tablet Solutions & Mobility • Delivery, Integration, 24/7 Support
(TMS) • Engine Failure Procedures
• Flight Management Flatirons provides consulting, technology, and outsourcing This Vienna service company was founded in April 2015 Flygprestanda AB, a pioneer in aircraft performance
for content lifecycle management (CLM). For more than by a team of high profile aviation experts with very specific
EFOS Training Management Suite: An established and calculations, was founded 1969. For nearly 50 years
20 years, we have served global Fortune 1000 customers knowledge and long-term experience in the field of flight
complete Training Management solution available exclusively Flygprestanda has been in the forefront of providing aircraft
in aerospace, automotive, electronics, financial services, planning and optimization: Their mission is to completely
for the aviation industry, EFOS TMS provides intelligent forms operators of all kinds with high quality services. Today
government, healthcare, and publishing. Our customer re-write the science of flight management for the 21st
and records, course management and candidate progress Flygprestanda is serving around 200 customers worldwide
engagements help organizations efficiently deliver the century by precisely meeting the emerging requirements of
tracking along with qualification and role profile monitoring, from the head office in Malmö, Sweden and continues to
right information, at the right time, to the right people by cost-optimized airline operations, trajectory-based operations
and supports AQP, ATQP and EBT programmes. Supported lead innovation in this part of the aviation industry with its
leveraging structured content and digital media — Turning and the reduction of emissions. Flightkeys’ research takes
by a dedicated iPad application, EFOS TMS is available on well known Airport Analyses and Guru2 application.
Content into Knowledge®. place in a corporate climate that promotes innovation and a
web and for mobile and offline use.
continuous search for excellence. The focus is on user-friendly
The CORENA Suite by Flatirons is the leading content
EFOS Leave Management Suite: A sophisticated leave systems that provide the ultimate level of cost optimization
lifecycle management (CLM) solution developed specifically
(vacation) management system, designed specifically for and integrate seamlessly into future airline operations and
for organizations that rely on mission-critical data to
airlines. With highly customisable rules, the EFOS Leave ATM systems. FLIGHTKEYS 5D - as the only 21st century
design, manufacture, operate, or maintain complex assets
Management Suite suits individual airline requirements and flight management system - will balance airline network
over their product and service lifecycles as well as across
offers a fair, deterministic and transparent way to allocate throughput, greenhouse gas emissions and safety in the
multi-echelon business networks. For more than 25 years,
leave. EFOS LMS can be integrated with airline rostering most cost-efficient way and covers a scope far beyond any
the world’s leading airlines, aerospace manufacturers, OEMs,
systems to provide a holistic view of staff availability. solution currently available on the market. By improving
and defense organizations have relied on the CORENA
communication and collaboration amongst stakeholders
product suite to create, manage, and deliver large volumes of
EFOS Flight Management Suite: An iPad application for in the aviation industry it will lead to a smarter and more
technical information throughout its lifecycle. Today, CORENA
flight journey log information, flight folders, alert event and productive use of aircraft and airspace. So watch Flightkeys
customers rely on the CORENA suite to modernize their IT
safety reporting which enables commercial analysis of the closely, or feel free to invite them to present their new 5D
infrastructures, improve customer satisfaction, and maintain
associated data to deliver lean airline operating environment. solution.”
their competitive advantage.
Integrations with other operating systems maximise data
efficiency.

DIRECTORY
Gigsky Honeywell International Flight Support Laminaar Aviation InfoTech

W: www.gigsky.com W: aerospace.honeywell.com W: www.ifs.aero W: www.laminaar.com.sg
T: +45 39158025, T: +359 2 971 3503 T: +45 33464600 T: +65 6239 0150
E: vchand@gigsky.com E: info@aviaso.com E: sales@ifs.aero E: contact@laminaar.com.sg
Location: United States of America, Denmark, Canada Location: Zurich, Switzerland Location: Copenhagen, Denmark Location: Singapore, Denver, Bangalore, Mumbai
& India. Danish Office For EFB, Aircraft Sales
• GSM Roaming Data • Aviaso/Fuel Efficiency, EU-ETS PFB Paperless Flight Bag solution, PFB Back-Office Platform, • ARMS®2.5, ARMS®NS, ARMS®on the TAB,
PFB Document Management & Library Module, PFB Web InfoPrompt 2.5
Crew Portal & Notification Module, PFB Electronic Flight
• Consumer Data Roaming Solutions • Fuel Efficiency Software Planning Module, PFB Voyage/Journey Log Reporting KEY BUSINESS/SOFTWARE AREAS
• Enterprise Data Roaming Solutions • Flight and Operational Efficiency Module (Pre+Post flight), PFB W & B/eLoadsheet Module w/ • Network / Commercial Planning with
• OEM Data Roaming Solutions • EU-ETS and Emissions Management electronic sign-off, PFB Take-Off Performance ON-line, PFB Optimizers
GigSky for Enterprise offers end-to-end mobility services to • Fuel Efficiency Consulting and Training Take-Off Performance OFF-line, PFB Landing Performance • Flight Operations / Fleet Following
OFF-line, PFB eTechlog Module w/MEL data import/export,
meet your airline connectivity needs. With global coverage In September 2015, Honeywell acquired Aviaso creating • Flight Planning & Dispatch
across 190+ countries, GigSky provides superior international PFB eReporting Module, PFB Duty Time Registration Module
Honeywell Aviaso, an international aviation software company • Crew Operations Management with
network coverage through Tier 1 operators at competitive that offers fuel-efficiency and emissions-savings solutions to Optimizers
roaming rates. The GigSky Enterprise Portal provides reports the airline industry. Fuel consumption can make up as much
• Maintenance, Engineering & Logistics
and analysis that help intelligently track mobile data across as 20 to 40 percent of an airline’s operating costs, and even KEY BUSINESS/SOFTWARE AREAS
your organization. GigSky Enterprise Portal Admin Users can single-digit percent efficiency improvements can save airlines • EModular PFB Platform Architecture A future-ready and fully integrated software applications suite
create custom notifications, manage data policies, and see tens of millions of dollars in fuel spending. Honeywell Aviaso’s for the aviation business: airlines, non-scheduled operators,
• Modular PFB GUI Architecture
usage in real-time. expertise in data warehousing and analytics provides the MROs, airport operators, regulators and training facilities, with
• Seamless integrations with multiple in-built optimizers, business intelligence (BI) & Data Analytics.
most complete and technologically advanced fuel efficiency
software solution in the industry today. In addition to fuel-
back-end systems Our offerings may either be accessed as a complete suite
efficiency solutions, Honeywell Aviaso also provides software • Fully customized set-ups without covering the full spectrum of operations, or as a stand-alone
for emissions reporting as well as consulting and training for expensive R & D costs module addressing a specific functional area, e.g., Network
fuel efficiency and emissions management. • Designed for simplicity, userfriendliness Planning, Flight Ops, Crew, Maintenance, Logistics or Safety
and effectiveness or Analytics. The suite has a unified database that allows a
Honeywell Aviaso customers include Aer Lingus, Air Baltic, seamless flow of data and information between operational
Air Berlin, Air Transat, Belair Airlines, Cargolux Airlines, IFS — International Flight Support is an innovative and functions. Our product is highly customizable and designed
CityJet, Condor, DFS (German ATC), Lufthansa, Etihad experienced supplier of iPad OS and Windows XP/7/8 based to adapt to clients’ specific requirements. We do our own
Airways, Europe Airpost, Finnair, Germanwings, KLM EFB Platform solutions aimed exclusively at the aviation implementations, on a turnkey basis, and also provide
Cityhopper, LOT Polish Airlines, Lufthansa Cargo, Monarch industry. The company was founded in 2001 and has a prompt, reliable and economical technical support in-life.
Airlines, Thomas Cook Airlines Belgium, Thomas Cook Airlines full decade of operational experience providing in-cockpit
Scandinavia, Thomas Cook Airlines UK, Widerøe, and others. calculation solutions to airlines, business aircraft operators
and military users. The PFB™ Paperless Flight Bag software
solution defines a new standard for high quality modular EFB
architecture. It was built to achieve complete data integration
to any back-end software systems used by the operator
while offering a unique degree of customization options that
reflects each operator’s preferences.

DIRECTORY
Logipad Lufthansa Industry Lufthansa Systems NAVBLUE

DextraData Solutions an Airbus Company
W: www.logipad.aero W: www.lufthansa-industry-solutions.com W: www.LHsystems.com W: www.navblue.aero
T: +49 201 95975 0 T: +49 40 5070 30000 T: +49 69696 90000 T: +33 5 82 84 06 18
E: info@logipad.aero E: marketing.sales@lhind.dlh.de E: marketing@lhsystems.com E: communications@navblue.aero
Location: Essen, Germany Location: Germany, Switzerland, USA Location: Germany and in 16 other countries. Location: Toulouse, France; Waterloo, Canada;
and Hersham, UK
• Logipad • DocManage Product Suite, • IT Solutions • Electronic Flight Bag applications
• DocSurf Mobile, EFFOM, DocCreate • Fuel applications
• Dispatch & Crew Planning
• eBriefing / EFF KEY BUSINESS/SOFTWARE AREAS • Operations and Commercial Solutions
• Airspace & Airport Consulting
• iPad und Windows EFB Management • IT Solutions and Process • Flight Deck Solutions
• Class-I EFB and Class-II EFB • Consulting for MRO • Finance Solutions
• Logipad for Pilots, Cabin and • In-Flight Entertainment and Mobile KEY BUSINESS/SOFTWARE AREAS
• Electronic Flight Operation Manuals
Maintenance Solutions • Electronic Flight Bag & Documentations
• Airline Job Card Content Management
• Professional Services and Consulting • Fuel Solutions
Since 2002, Modern.Work has been providing airlines with • Predictive Analytics and Maintenance
• Ops Control Center Solutions
Logipad, an inhouse-developed Electronic Flight Bag (EFB) • RFID The company offers its more than 350 airline customers an
solution. Logipad makes flight management simple, fast extensive range of successful and in many cases market-
• Consulting
Lufthansa Industry Solutions is an IT service company for • Flight Data Analysis
and smart for pilots, crew and ground members. Due to a leading products for the aviation industry. The innovative
process consulting and system integration. This wholly-owned
Single Sync transaction process and modules like Document IT products and services in this portfolio offer customers NAVBLUE is an aviation services company, dedicated to
subsidiary of Lufthansa Group supports its customers with
Management, eForms and eBriefing / EFF, Logipad reduces a wide range of economic benefits while also contributing Flight Operations & Air Traffic Management Solutions,
the digital transformation of their company. Its customer base
paperwork. to improving efficiency and competitiveness. In addition, wholly owned by Airbus. Through digital & collaborative
includes both companies within Lufthansa Group as well as
Lufthansa Systems also supports its customers both within innovation, our passionate and customer-focused team
In 2017, Modern.Work GmbH merged with DextraData GmbH, more than 150 companies in various other industries.
and outside the Lufthansa Group with consulting services and develops solutions to enhance the safety and efficiency of
an IT consulting company and independent software vendor. the experience it has gained in projects for airlines of every
The products EFOM and DocSurf Mobile were developed air transport.
Together the companies not only offer comprehensive size and business model.
together with Lufthansa Airlines based on 15 years of
expertise in IT services and EFB, but also implement and NAVBLUE provides solutions and services for mixed fleets
common experience and excellence in electronic flight
develop IT solutions such as Logipad according to customer and supports both civil and military environments, on the
operations manuals and processes to fulfill both current
needs. Furthermore, clients can profit from the companies’ ground or on board any aircraft. NAVBLUE offers the highest
and future requirements. • EFOM — A manufacturer
cooperation with important IT and aviation manufacturers level of expertise in digital cockpit operations, Operations
independent Content Management System. Functionally
(e.g. Microsoft Corporation, Jeppesen Sanderson Inc. and Control Centre (OCC) systems, Flight Ops Engineering,
mature and based on 17 years of experience, EFOM
Avialytics GmbH). Performance Based Navigation (PBN) and Air Traffic
makes it possible to fulfill FlightOps requirements, e.g.
expandable for new publishing backends; flexible to integrate Management (ATM).
DextraData’s portfolio includes: Business Consulting, Cloud
& Managed Services, IT Service & Enterprise Management, new documents; open for customized enhancements
Next Generation Infrastructure, Modern Work / Software or to integrate business processes such as Compliance
Infrastructure and Program & Project Management. The Management. • DocSurf Mobile — A Library Viewer for MRO
company is located in Gemany. and FlightsOps documents is available as a native iOS app or
Windows application. The revision service allows change lists
to be checked and content to be compared with a previous
version. Navigation is intuitive and includes a fast and easy
search. A user independent management of favorites and
notes is provided, keeping this information revision safe and
available.

DIRECTORY
NVable OpenAirlines
W: www.nvable.com W: www.openairlines.com
T: +44 141 280 0050 T: +33 (0)5 31 61 52 18
WHAT’S IN THE
E: contact@nvable.com E: stephane.nitenberg@openairlines.com
Location: UK Location: France, Asia, USA

• ConNVerge for Aviation
• Electronic Techlog
• SkyBreathe Fuel Efficiency
• Crew Intelligence
• OptiFleet
MRO ISSUE?
• CrewPad
• Electronic Forms (Assessments)
• Document Management
CASE STUDY: Realizing the WHITE PAPER: The runway
• Operational Analysis KEY BUSINESS/SOFTWARE AREAS gains from digital processes to recovery
• Station Operational Compliance • Fuel Efficiency at Sabena Technics While COVID has put huge pressures
• Crew Efficiency In 2018, Sabena Technics launched a on commercial aviation, now is the
The concept behind our CoNVerge platform is simple. We
• Fleet Efficiency time to think about a return to service.
believe that businesses should have the flexibility to easily digitization program specifically in
innovate and add new applications to their toolbox, without • EU-ETS Management
Major Airframe activities. With the first That, along with long-term changes
being stifled by legacy technology or a single technology • Cabin Crew CRM
brand. A330 fully digital & paperless C-Check resulting from the pandemic, will
Based in Toulouse, the cradle of aeronautics and space,
OpenAirlines was created in 2006 to help airlines optimize performed successfully, these are the require the adoption of tools that can
CoNVerge is all about minimising risk, fuss and capital
their operations. Thanks to a highly qualified and committed value creations, the obstacles, future proof the business.
costs and maximising efficiency. Provided as a service, it
team of Fuel Experts, Data Scientists, and IT Specialists, successes and practical experiences
combines a hosted environment and web portal with mobile
OpenAirlines is today a world leader in the market for flight
applications and data interfaces to virtually any system.
operations optimization software with a range of complete
from this project. WHITE PAPER IT systems
The platform is easily integrated into your existing business solutions answering all the key requirements of aviation adoption Part 1
systems and brings together the best tools to handle data professionals.
WHITE PAPER: Smart ideas Airlines and MROs have taken
acquisition and data analysis — all on scalable infrastructure.
Best of all, we even take the day-to-day management off
Drawing on 8 years of R&D, OpenAirlines has developed to improve inventory advantage of the COVID break to
your hands.
SkyBreathe®, an innovative eco-flying solution based on
Cloud, Artificial Intelligence, and Big Data to save fuel and
management analyze the performance of
reduce airlines’ carbon footprint by up to 5%. New opportunities address Inventory maintenance and engineering
Our CoNVerge platform is blazing a trail in the aviation
Technical Management with advanced processes. How can they capitalize on
sector. In a hi-tech industry, where the stakes are even higher,
long-standing clients such as British Airways Cityflyer know
Rewarded by many innovation awards and leader in the
technologies such as AI, ML and Smart that and what models can they use to
low-cost market, the software is now used by a very active
they can rely on NVable and our custom-designed software
community of 30+ airlines around the world including Automation, providing the tools and optimize processes and technology
to make things simple, safer, more secure and streamlined. adoption? A series of three articles.
We provide airlines with technology solutions that reduce
Malaysia Airlines, Norwegian, Cebu Pacific, flydubai and data to ensure the right spare part is at
Atlas Air…
effort, improve processes and produce useful information, the right place, in the right time and at
with one simple goal — to change things for the better. Now composed of 40 fuel experts with offices in Miami and the right price.
Hong Kong, OpenAirlines continues its growth and begins in
Bring everything together and do IT better when you bring
2018 the development of a new module, called SkyBreathe®
AIRCRAFT IT
onboard CoNVerge and NVable.
OnBoard, designed to be embedded in the cockpit to give
recommendations to pilots in real time.
CLICK HERE for Product Details

CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
Click here to read MRO
DIRECTORY
PACE — a TXT company Pivot The SA Group Safety Line

W: www.pace.de W: www.pivotcase.com W: www.scanav.com W: www.safety-line.fr
T: +4930293620 T: +1 281-895-0128 T: +45 7950 8000 T: +33 (0)1.55.43.75.71
E: paceinfo@txtgroup.com E: mike@flyboys.com E: sa@scanav.com E: contact@safety-line.fr
Location: Germany, France, USA Location: Houston, Texas Locations: Denmark, Sweden, Norway, Czech Location: Paris, France
Republic, Greece, Bahrain, CIS, India and Malaysia
• Pacelab Flight Profile Optimizer • PIVOT mounting solutions • Scandinavian Avionics’ Tablet Based EFB • SafetyCube, OptiClimb,
• Pacelab CI OPS Solution • FlightScanner, AirsideWatch
KEY BUSINESS/SOFTWARE AREAS • Mounts for EFB KEY BUSINESS/SOFTWARE AREAS KEY BUSINESS/SOFTWARE AREAS
• Flight Profile Optimization • Mounting plate • Electronic Flight Bag Solutions • Safety Management System (SMS)
• Cost Index Operations • LTRM - Long Term Removable Mounts • Avionics Certification • Fuel Efficiency
• Fuel Efficiency PIVOT is a worldwide provider of EFB-related products, • Avionics Installation • Fuel Management Systems
• Operational Efficiency which are anchored by the patented and iconic universal • Avionics Maintenance, Repair & Overhaul • Flight Data Monitoring (FDM)
• EFB Library Viewer PIVOT mounting plate. EFB devices housed in protective • Avionics Training • Ground Operations
PIVOT cases connect directly to the PIVOT mounts. Featuring
Working with many of the leading OEMs, engine unequaled pilot EFB functionality while also retaining full Scandinavian Avionics offers a state-of-the-art, future-proof, Safety Line is an innovative digital technology company,
manufacturers and airlines for more than two decades corporate IT flexibility, PIVOT is deployed to over 100 tablet based Class 2 EFB solution, which provides the specialized in data management software solutions for
has enabled us to develop a range of innovative products airlines including Delta, United, Southwest, Cathay Pacific, functionality to meet today’s operational requirements of aviation. With a team of highly experienced Aviation Industry
that directly respond to the challenges of the international Singapore and ANA. PIVOT revolutionized the process of EFB airlines and aircraft operators and in addition is simple to and Safety experts (including former BEA investigators), Data
aviation community. deployments and effectively removed the need for cradles upgrade in the future to meet coming requirements. Scientists and IT specialist, Safety Line is in a position to
driven by changing form factors, saving customers millions in propose an extensive range of products able to match the
We closely collaborate with performance and cabin engineers, The concept consists of two ruggedized 10.1” Panasonic world’s issues challenges in air transport.
equipment, labor, and deployment time.
senior training captains, fuel conservation and operational tablets installed in the cockpit combined with a data
efficiency managers, EFB teams and consultants to deliver PIVOT mounting solutions include a unique, new class of integration center and a communication unit installed in OptiClimb is based on Machine Learning combined with
hands-on support for strategic and operational tasks. mounts referred to as LTRM’s or Long Term Removable the avionics compartment. The data integration center is Optimization and aims at reducing the fuel consumption
Mounts. LTRM solutions provide the integrated style, security used for power, aircraft interface and server capability and through the use of flight data. After 2 years of R&D, it was
and function of an installed mount at a fraction of the cost the communication unit enables and controls the data applied to a fleet of Boeing 737 at Transavia France and
with virtually instantaneous deployment. communication between the EFB system and the airline’s demonstrated that 10% of the fuel used during climb ended
ground infrastructure. up in $40 savings per flight. Yearly, it means that for one
aircraft the savings can reach $80’000. With 25 aircraft
The SA Group provides complete turn-key avionics solutions in its fleet, Transavia can save $ 2 M per year. It is a very
for civil and military aircraft. promising offer for any airline.
SafetyCube is an integrated risk and compliance management

software that provides airlines with a ready-to-use solution
for new IR-OPS requirements. FlightScanner allows you to
automatically identify the factors which explain hazardous
situations based on all flights data. AirsideWatch determines
the runway condition without interfering with operations at
a time when airport safety and capacity issues have become
increasingly complex to manage.

DIRECTORY
AIRCRAFT IT
Operations
SITA FOR AIRCRAFT Simpfly Smart4Aviation
W: www.sita.aero/aircraft W: www.simpfly.aero W: www.smart4aviation.aero
E: media.relations_aircraft@sita.aero T: +1 303 800 6506 T: +31 20 654 1824
Location: Switzerland. Regional Offices in: USA, E: hello@simpfly.aero E: info@smart4aviation.aero
UAE, UK, Canada, France, Brazil and Singapore. Location: Fully remote, global operation Location: Netherlands, Poland, Canada, USA
NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED NAME OF PRODUCT MARKETED

• AIRCOM applications and services, • EFB Omni™ Solution • Smart LOAD, Smart COMM, Smart BRIEF
Datalink, EFB solutions, CrewTab • Smart VIEW+, Smart OPERATIONS
• eWAS Pilot MANAGER
• EFB setup and management
Webinars
• OptiClimb
• Flight Ops Engineering support
• OptiDirect KEY BUSINESS/SOFTWARE AREAS
• Aircraft Performance studies
• Opti Level • Weight and Balance
eJournals
• Escape Routes design
• OptiSpeed • Communication and Alerting
• Airport Briefs
• Pilot and Cabin Crew Briefing
KEY BUSINESS/SOFTWARE AREAS Simpfly was born from the eagerness to help startup airlines • Flight Planning and Tracking
• AIRCOM applications: FlightTracker,
FlightMessenger
and small operators to implement and manage EFB in a
simple and cost-efficient way.
• Fleet Management
Smart4Aviation is one of the fastest growing companies in
Software
• Cockpit Applications and Services
Conferences
The EFB Omni™ is the all-in-one solution designed with aviation operations, founded to provide web and mobile
• AIRCOM ACARS Services that in mind: Simpfly streamlines Flight Operations based products and services designed to optimize, simplify
• AIRCOM Datalink Applications processes by implementing EFBs in the client’s fleet and and improve airline operations. Our company is committed
News
• AIRCOM Information Services managing them on the client’s behalf thereupon, including to delivery of the highest quality, most innovative and cost-
all IT and Flight Operations Engineering related activities: effective, state-of-the-art solutions to support all of your
SITA For Aircraft represents the aircraft arm of SITA. SITA
Aircraft Performance, Weight & Balance, Flight Operations current and future operational business needs. Our products
is the IT provider for the air transport industry, delivering
Advisory Unit
documentation and other EFB-related tasks. effectively manage all operational business units, such as
solutions for airlines, airports, aircraft and governments.
Operations Control Management, Load Planning and Weight
Today, SITA drives operational efficiencies at more than An airline’s daily operations become EFB-driven with & Balance, Communications (all Operational and Corporate
1,000 airports. SITA’s technology provides solutions that help confidence as the Simpfly team of engineers takes care of branches), Flight Planning, NOTAM Management, Flight
more than 40 governments strike the balance of secure all back-office tasks needed to assure that the airline’s pilots Dispatch, Flight and Cabin Crew Briefing, Weather, Flight
borders and seamless travel, while delivering the promise of have access to up-to-date data for a safe and compliant Tracking and Aircraft Performance.
the connected aircraft to more than 400 airlines on 17,000 operation.
aircraft globally.
Our web based and mobile solutions with an exceptional Want to be involved?
All that backed by a strong know-how of the aviation support are recognized within the industry as being some
SITA is powering a digital shift to make air travel more
connected, seamless, efficient, safe and sustainable. Its
industry for a total hassle free setup and, the best of all,
without hurting your pocket.
of the most dependable and innovative in the market. All of Simply email
our current customers such as Air Canada, Delta Air Lines,
communications network connects every corner of the globe
and handles vast volumes of data every second. Simpfly says: You fly. We take care of the rest.
Air France, Emirates, Air New Zealand, Qantas, easyJet,
Thomas Cook, Thomson Airways, flydubai, Alaska Airlines,
scott.leslie@aircraftIT.com
SITA is 100% owned by the air transport industry, with a
presence in 200 countries and territories and a customer
Ready to get on-board or need more info? Contact Simpfly
Horizon Air, Martinair and Air Austral have all benefitted from
implementing Smart4Aviation solutions.
for more information
for a dedicated webinar.
service team of more than 2,000 people around the world.
Smart4Aviation’s web and mobile-based solutions have been
Also check also their website for other specialized services
In 2018, SITA had consolidated revenues of US$1.7 billion. acknowledged as the “Smart Choice” within the industry by a
such as Escape Routes and Airport Briefs.
number of international and domestic air carriers.
CLICK HERE for Product Details CLICK HERE for Product Details CLICK HERE for Product Details www.aircraftIT.com
CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo CLICK HERE to Request Private Demo

DIRECTORY
StorkJet TrustFlight Ultramain Viasat

W: www.storkjet.com W: www.trustflight.io W: www.ultramain.com W: www.viasat.com/airlines
T: +48 600 800 528 T: 44 (0) 330 229 0219 T: +1.505.828.9000 T: +353 1611 4625
E: info@storkjet.com E: info@trustflight.io E: sales@ultramain.com E: hello.ireland@viasat.com
Location: Poland Location: Leamington Spa, UK; Edinburgh, UK; Location: Albuquerque, New Mexico, USA Location: Ireland, USA, India, Australia, Switzerland,
Luton, UK; St Helier, Jersey UK, China
• fuelPro • Tech Log, Task Cards • ULTRAMAIN® v9™ M&E / MRO • AeroDocs Airline Document
• advancedAPM • Digital Logbook • ULTRAMAIN Mobile Mechanic™ Management System
• CAMO (service) • ULTRAMAIN Mobile Inventory™ • Viasat Wireless IFE
KEY BUSINESS/SOFTWARE AREAS • Aircraft Registry (service) • ULTRAMAIN ELB™ • Viasat In-flight Internet
• Fuel efficiency • ULTRAMAIN M&E / MRO: 31 modules • Viasat EFB
• Aircraft performance monitoring including: Configuration Management; • Viasat Connected Aircraft Platform
• Diagnosis of performance problems Line/Base Mx Planning; Line/ Base Mx
• Aircraft log books Multiple modules available, deployed to meet airline’s specific
• Aircraft/engine benchmarking Scheduling; GATe; Quality Assurance;
• Aircraft maintenance task cards needs.
Aircraft Performance & Fuel Efficiency — Our Passion, Your • Digital and paperless working Asset Management
Savings: We analyze airlines’ flight data to provide the most
• CAMO support KEY BUSINESS/SOFTWARE AREAS
precise aircraft performance and optimize fuel consumption. • Connected Aircraft Platform
• Aircraft Registry support KEY BUSINESS/SOFTWARE AREAS
advancedAPM: The performance of each aircraft changes • Maintenance & Engineering • AeroDocs Document Management
From inception, TrustFlight has been ingrained in the aviation
over time. If not tracked precisely, planning an accurate industry. Founded by two commercial pilots with a proven • MRO System
amount of fuel as well as executing flights at optimum speed track record at the intersection of technology and business, • Military Maintenance • Modular EFB
and altitude is a challenge and may easily lead to loss of the business has grown considerably and with stability, • Maintenance Planning & Scheduling • Wireless IFE
fuel efficiency. Storkjet advancedAPM is a fully automated, having recently celebrated the opening of a fourth office. • Paperless Customer Care on Mobile • In-flight Internet/Connectivity
most precise Aircraft Performance Monitoring platform which
allows the maximizing of fuel efficiency in these areas. Throughout, TrustFlight gained an incredible team with
Devices A connected aircraft platform with document control, pilot
backgrounds spanning different areas of aviation and • Electronic Technical Logbook EFB, wireless IFE, and in-flight internet products and services
plus a software platform and mobile apps for aircraft and
technology, ensuring a solid presence in the industry. Now Ultramain Systems, Inc. develops M&E / MRO and ELB
flight-related data; the right information to pilots, flight ops
offering a range of products and services within the sector, software for the aviation industry and is the only aviation
and passengers. AeroDocs document management is easy-to-
TrustFlight helps to remove costly paperwork and associated software provider with customers running full, end-to-end
use in operations of all sizes, globally. It is enterprise-grade,
errors, preserve aircraft value, and increase efficiency and paperless operations from the cockpit to the ground.
scalable and the only end-to-end system managing the entire
safety in aircraft operations.
document lifecycle while supporting compliance.
ULTRAMAIN v9, featuring Mobile Mechanic and Mobile
Five values shape TrustFlight’s culture, guide the business’s Inventory enables real-time paperless data collection for the
AeroDocs is modular, with complete control over editing,
work and the way it grows. Integrity Transparent and full maintenance and inventory process. Combine ULTRAMAIN
distribution and viewing of documents on the ground
open: offering trust to partners and assuming it from v9 with ULTRAMAIN ELB, the easy-to-use electronic
and in the cockpit. Document control for Flight ops and
them. Responsibility Owning the work they do and taking logbook, and the entire maintenance process becomes
EFB admins. Customised reporting supports safety and
responsibilty for it: striving to make it the best possible. paperless. Contact us to learn what you need to equip your
compliance managers, while controlling risk. AeroDocs is
Leadership Leading from within: providing support for the organization with customer mobile devices and see why
designed to transform your airline’s approach to document
team to do incredible work and drive the industry forwards. elite aviation customers around the world are choosing
management, and support strategic business goals.
Innovation Products are crafted for the future needs of the ULTRAMAIN to reduce costs and increase aircraft up time.
industry, going beyond what exists in the market. Excellence
Every one of TrustFlight’s values contributes towards the
excellence in their products.

DIRECTORY
Vistair Systems Weathernews Web Manuals International Yonder

W: www.vistair.com W: global.weathernews.com W: www.webmanuals.aero W: www.yonder.info
T: 01454 550663 T: 00 45 392 78720 T: +46 (0)40 694 10 40 T: +41 43 215 27 94
E: info@vistair.com E: skysales_eu@wni.com E: info@webmanuals.aero E: contact@yonder.info
Location: United Kingdom Location: Tokyo, Oklahoma, Copenhagen, London Location: Sweden, USA Location: Zurich, Switzerland
Moscow, New York, Paris, Athens, Sao Poulo, New
Delhi, Kathmandu, Yangon, Bangkok, Singapore, Jakarta,
Hanoi, Hong Kong, Manila, Taipei, Shanghai, Seoul
• DocuNet, CrewNet, SafetyNet, • Go or No-Go Decision Support • Web Manuals • Yonder Mind
QualityNet, RiskNet • Personal weather briefings
• En-Route Weather Forecast
KEY BUSINESS/SOFTWARE AREAS • Monitoring • Content Management System
• Foster Flight Watch
• Aviation Document Management Solution • Authoring • Workflow-based Content Distribution
• Foster EFB
• Aviation Safety Management Software • Editing • Compliance Tracking
• Flight Operations Control Support
• Aviation Quality Management Solution • Publishing • Content-based Learning
• Airspace Critical Operations Support
• Crew Notices and Bulletins Software • Distribution Stay in control of your content and bring reliable, role-
Vistair provides document, safety and quality management KEY BUSINESS/SOFTWARE AREAS Web Manuals International AB has developed knowledge- specific information to frontline employees — with one fully
• Airlines weather support management solutions for the aviation industry since 2008, customizable content management solution. Yonder Mind
technology solutions to support the delivery of improved
with the headquarters in Malmö, Sweden and an office in San is an easy-to-use content management solution designed
safety, compliance, and operational efficiency that results • Daily weather forecast
Diego, California. Web Manuals is a tool for digitizing manuals specifically for controlled information like operation manuals,
in significant commercial savings to airline organisations. • Weather IT solutions guidelines, rules, or regulations. Our unique approach
Combining technology, development expertise and service to simplify authoring and distribution of company manuals
Weathernews Inc. is a private weather company operating for the aviation industry. allows users to work with dynamic content instead of
delivery, Vistair’s solutions provide both airlines and ground
worldwide within 44 different industries, collecting static documents. Dynamic content will display the right
operations with an approach that helps demonstrate a clear
weather data from various sources as well as using their Web Manuals is available as a Software-as-a-Service information at the right time, depending on the user profile
link between increased reporting and a change in procedures
own proprietary infrastructure. They use their proprietary subscription, with minimal training and configuration required and on the context of use. A powerful search function further
and behaviours, to drive a safer organisation.
infrastructure to provide support where there is no or scarce to get started. The service includes support, hosting, improves end-user satisfaction.
Document Management: DocuNet™ is a powerful document weather information. availability monitoring, maintenance, and at least two system
upgrades per year. Yonder Mind brings operational documentation and
management and distribution solution, capable of delivering
Weathernews supports flight dispatchers, operations manufacturer manuals together in one solution. Pilots work
a complete operational library of all mission-critical content
members and pilots with a wide range of services during We set the standard for digitizing manuals for the aviation with the easy to use YM Offline App and enjoy role-specific
across all platforms,and fleets. It provides a process for
all phases of the flight, from planning, en-route and landing. industry by providing an easy-to-use solution enabling end- revision updates instead of having to go through hundreds
airlines to control the intellectual content of manuals, with
The business serves customers in Star Alliance, SkyTeam, to-end control, compliance, agility and cost-efficiency. of revised pages. Editors create and enhance content in the
Vistair handling processes relating to data, publication and
oneworld and Value Alliance, with support for more than 350 YM Editor while revisions become manageable again thanks
delivery, enabling airlines to focus on core business operations. In short, our clients save time and money in editing,
airports, Weathernews’ risk communicators are available to to the fully integrated YM Workflow. Company guides (e.g.
assist users in any weather-related needs. publishing and distributing their operational manuals while Winter Ops Guide) can be created without having to worry
Safety/Quality Management: SafetyNet™ is an aviation
being able to publish new revisions as often as needed and about duplicates anymore since information is only contained
reporting system and investigation solution that drives real
Weathernews has more than 30 years experience supporting gain a full control of their documentation and communication once in Yonder Mind. And never miss a change in regulation
change in the management of safety-related occurrences.
and servicing airlines, and strives to learn each airline’s systems. again thanks to our IQSMS Connector.
It is currently deployed by a number of global airlines
weather-related needs and challenges to fully support and
including Delta and also counts the military among its The Web Manuals Compliance Libraries enable compliance
ensure safety, efficiency and contribute to sustainability. We have over 15 years of experience with electronic
user base. Complementing this is RiskNet™ an advanced, automation by allowing controlled real-time compliance documentation in aviation that we can leverage to our
change and aviation risk management solution that provides monitoring of company procedures linked to Implementing
Weathernews’ services are easily accessible through web customers’ benefit. Our team has a diverse background
hazard identification. Integrating with both, QualityNet™ is Rules and Acceptable Means of Compliance in the EASA and
links, and were developed with the focus of user friendliness ranging from a former EFB administrator for a large
a comprehensive aviation compliance software that enables FAA regulations, as well as a number of aviation standards
and clear user interface. international airline to a long-haul captain knowing, from his
Quality Managers to manage audit schedules, checklists and such as IOSA, IS-BAO and ARGUS. own experience, what crews need.
non-compliances through an intuitive interface.

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AIRCRAFT IT

Saving fuel, CO2 and time at Norwegian

Digital changes Secure the The right balance

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 3

DECISION GRADE DATA

Real-world aircraft and performance data at your fingertips

Each module includes

 Interactive Aircraft Performance  View all Data by Aircraft Variant

46 CASE STUDY: Digitizing the EFB, Flight

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 5

INTERACTIVE Click here for full product details

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 6

Korean Air chooses

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 7

INTERACTIVE Click here for full product details

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 8

p For iPad and Windows EFB Units

For more information and references, please contact:

INTERACTIVE Click here for full product details

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 10

to use Vistair’s Docunet

Future proof technology and innovation

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 11

INTERACTIVE Click here for full product details

Deliver Operational aerospace, defense, and security

Intelligence with 2020 that it has selected Vistair to

DocuNet www.vistair.com by Leonardo, who really understand the

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 12

software assets of Eagle Cap Software

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 13

INTERACTIVE Click here for full product details

WEATHER SUPPORT Denver, Colorado. As part of their

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 14

AirHub with Web Manuals aids documentation for drone operations

INTERACTIVE Click here for full product details

Flight & Crew Management System

M A complete system for

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 15

INTERACTIVE Click here for full product details

Complete Data Management International, a Denver-based training

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 16

SL Aviation Holdings signs up for NAVBLUE FMS Navigation Data

INTERACTIVE Click here for full product details

Reduced Fewer More Higher Effective

FPO-SR. Real-time 5D collaborative trajectory optimization.

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 17

Bristow Helicopters renews their charts and navigation

ELECTRONIC FLIGHT BAG

 Turn-Key Solutions  Certification  Installation  Training

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 18

eTT Aviation adds customers in 2020

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 19

Aquiline Drones picks eTT Aviation SkedFlex

INTERACTIVE Click here for full product details

Fly into the future

Conduce HPH 0915.indd 1 AIRCRAFT IT Operations • MARCH-APRIL 2021 • 20 05/08/2015 14:46

progressive American drone company founded by

Sign, fly, verify.fly, verify.

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 21

INTERACTIVE Click here for full product details

AIRCRAFT IT Operations • MARCH-APRIL 2021 • 22

IQSMS has successfully landed in Iceland

The new standard in digitizing manuals

CONTROL COMPLIANCE AGILITY EFFICIENCY