BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT

(HUMAN RESOURCE MANAGEMENT)

BACHELOR OF MANAGEMENT HONOURS IN MARKETING
BACHELOR OF EDUCATION
BACHELOR OF (HONS) BIOTECHNOLOGY
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

SEMESTER ONE – MID SEMESTER EXAMINATION - JULY 2021

YEAR : ONE SUBJECT : COMMUNICATION SKILLS

SEMESTER: ONE

STUDENT INDEX NUMBER

MARK ALLOCATION QUESTION / SECTION MARKS
END SEMESTER EXAMINATION A - SPEAKING
B - LISTENING
C - READING
D - WRITING
TOTAL 20%

INSTRUCTIONS
 THIS EXAMINATION PAPER HAS 7 PAGES & DIVIDED INTO PARTS A,B,C & D
 ALL QUESTIONS ARE COMPULSORY
 WRITE ANSWERS ON THE PAPER ITSELF
 WRITE LEGIBLE AND PRECISE ANSWERS
 PLAGIARISM IS NOT ALLOWED
 DURATION – TWO HOURS
 EMAIL YOUR ANSWER SCRIPTS TO YOUR RESPECTIVE LECTURER ON:
exam.sudharma@horizoncampus.edu.lk
exam.gayani@horizoncampus.edu.lk
exam.tharindu@horizoncampus.edu.lk

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 exam.dayal@horizoncampus.edu.lk

PART A

1. Answer the following questions. (5 Marks)

a process by which information is exchanged

1. What is communication?
between individuals through a common system of symbols, signs, or
behavior ……………………………………………………………………

2. What is non-verbal communication? . transfer of information through the use of

body language including eye contact, facial expressions, gestures and
more.............................................................................

3. Who is an effective communicator? someone who conveys their message

thoroughly and is receptive and responsive to others' input
……………………………………………………….

4. What is networking in communication? collection of methods that users employ

to pass on valuable information …………………………………………………

5. Name some barriers in communication? social distancing, remote-work, deskless

nature of work, closed office doors …………………………………………………

2. Fill the given role play at an interview. (20 Marks)

A. What can you tell me about yourself?

B …………………………………………………………
A Why do you want to work for this company?
B…………………………………………………………….

A. What were your responsibilities at your last job?

B ……………………………………………………………..
A. What is your strength?
B …………………………………………………………………
A. What is your weakness?
B. ………………………………………………………………….
A. Which skills and abilities do you possess?
B …………………………………………………………………….

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 A. What are your qualifications?

B …………………………………………………………………………

A. What motivates you to do a good job?

B ……………………………………………………………………………

A. Why should we hire you?

B ……………………………………………………………………………….

A. When are you planning to start?

B …………………………………………………………………………………….
PART B

3. Listen to the audio tape given and answer the following questions. (20 Marks)

multintel.normal.mp3

1. Who defines ‘what is intelligence’?

………………………………………..
2. Which University does he serve?
………………………………………………………………
3. How many types of intelligences does he define?
……………………………………………………………..
4. Name 3 different intelligences the researcher mentions?
A. ..…………………………………………………………
B.………………………………………………………..
C…………………………………………………………….
5. Does the theory of Multiple intelligence make sense?
……………………………………………………………..
6. Which is your strongest intelligence?
…………………………………………………………………………..
7. Which is your weakest intelligence?
…………………………………………………………………………..
8. Why do you think we should educate children about ‘Multiple intelligence’?
…………………………………………………………………………………

4. Label the following intelligences as mentioned in the audio. (5 Marks)

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1. The ability to learn and use spoken and written language is …………………………

2. The ability to compose, perform, and appreciate musical patterns of sound and

rhythm is ……………………………………………………………………………………...

3. The ability to recognize, visualize, and use space is …………………………………

4. The ability to understand other people and work well with them is……………………

5. The ability to recognize and understand the natural environment is ……………………

PART C
5. Fill the reading text by selecting a suitable word. (10 marks)

air virus moderate treatment sick

recover sneezes droplets discovered infectious
causes close infected heavy breathing
quickly surface COVID-19 touching nose

COVID-19 (1)……virus……… is an (2) …heavy……. disease caused by a newly (3)

……moderate………..coronavirus. Most people who fall (4) …infected…….. with
COVID-19 will experience mild to (5) ……breathing…..…..symptoms and (6) …………
without special (7) treatment…. The virus that (8) …………… COVID-19 is mainly
transmitted through (9) ……quickly… generated when an (10) ……close……person
coughs, (11) ………, or exhales. These droplets are too (12)…..to hang in the air, and
(13) …………. fall on floors or surfaces. You can be infected by (14)…air…… in the (15)
………if you are within (16) ……….proximity of someone who has, (17) …………….or
by (18) …….. a contaminated (19) ……….. and then your (20) …nose………, eyes, or
mouth.

6. Read the following text and answer the questions given below. (15
Marks)

‘Cave Arts to human language; evolution of human communication’

Communication is very important to understand people. Through the years,
communication has evolved and the way people communicate with each other today is

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entirely different from the prehistoric era. In the past, communicating was limited to
interpersonal interactions – person to person. Then, it gradually evolved into signs,
symbols, then to letters and words, and later to telephone. At present, the Internet era
has paved the way to multiple means of communication. Technology has indeed
redefined communication. People no longer have to wait for years, months, weeks, and
days to receive information or messages. Today, texts, e-mails, tweets, and personal
messages can reach the recipient in just a matter of seconds.

However, the oldest form of symbols used for communication was cave paintings.
According to theorists, cave paintings were created to mark a territory or to record
events. The oldest cave painting discovered inside “Chauvet Cave” in France is
believed to be made around 30,000 B.C. Other earliest cave paintings were found in
South Sulawesi, Indonesia and Coliboaia Cave in Romania.

In fact, it is evident that human communication has evolved for centuries from cave arts
to pictographs, pictographs to words and later to complex languages. According to
language specialists, most languages evolve with time, but some languages may die.
(Source: https://www.mobilecon2012.com/the-evolution-of-communication-through-the-centuries/)

a. What is interpersonal communication?

………………………………………………………………………………………………
………………………………………………………………………………………………
b. What are the latest modes of communication?
………………………………………………………………………………………………
………………………………………………………………………………………………
c. What was the oldest form of communication?
………………………………………………………………………………………………
………………………………………………………………………………………………
d. Why did the ancient man draw cave paintings?
………………………………………………………………………………………………
………………………………………………………………………………………………
e. Which word in the paragraph has a similar meaning to ‘change with time’?
………………………………………………………………………………………………

PART D

7. Write a letter to a friend to inform about your new employment. (10 Marks)
Indicate the following:

a. Where was the job advertised?

b. How interesting is your job?

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c. Other opportunities

Dear ……………….

8. Select a topic and write an essay on the given format. (15 Marks)

a. Technology has both positive and negative impacts

b. Leaders could make the world a better place
c. Scientific research should be encouraged

Introduction

Body

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Conclusion

_________________________End of the Paper______________________________