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Certificate Training

Office Management & Secretary Skills HIRAD Training & Consultancy Centre
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Secretary

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Common tasks for the majority of secretaries/administrators
include
A. Letter writing,
B. Dealing with telephone and email enquiring,
C. Creating and maintaining filing systems,
D. Arranging meetings and appointments.

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Types of Filling System
Alphabetical Filing System
Numeric Filing System
Chronological Filling System
Alphanumeric Filing System

Office Management & Secretary Skills HIRAD Training & Consultancy Centre
Types of Filling System

Alphabetical Filing System

Numeric Filing System

Chronological Filling System

Office Management & Secretary Skills HIRAD Training & Consultancy Centre
Classification of Records

1. Accounting files
2. Personnel and Administration files.
3. Legal files.

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Grooming
• A secretary should always have a clean, business like experience
from the head down to the feet.
• Dress should be simple and appropriate for the office wear.
• Jewelries and other accessories should be simple
• Makeup should be suitable and evenly applies.

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