Professional Documents
Culture Documents
Unit 2
Unit 2
11/16/2021
Unit-2
Maze Runner
[COMPANY NAME]
What is Supply Chain Management?
Recognizing the growing supply chain complexity, companies became highly interested
in supply chain management (SCM). They realized that they need a powerful array of
strategies that can help them cost-effectively facilitate all supply chain processes for
enhanced visibility and traceability, minimized wastes and costs, streamlined and
integrated operations, accelerated “time-to-customer,” and optimized overall
performance.
But what exactly is SCM?
By optimizing product, information and financial flow, companies can proactively create
and seize new market opportunities and mitigate risks that can negatively impact their
entire business. With an effective supply chain management system in place,
enterprises can comprehensively and continually assess their processes, identify and fill
all the gaps, lower costs, competently evolve with ever-evolving supply chains, and
enable quicker decision making.
6 Goals Of Supply Chain Management
(SCM)
1. Fulfilment Efficiency
At its most fundamental level, supply chain management’s objective is to ensure that
inventory is readily available in customer-facing positions to meet demand. Organisations
must strive to match supply and demand on time by making the best use of cross-chain
resources. Partners in the supply chain must collaborate to maximise resource productivity,
standardise processes, avoid duplication of effort, and reduce inventory levels. These
procedures will assist the firm in reducing waste, reducing expenses, and increasing supply
chain efficiency.
There are some excellent techniques available to assist in determining what customers value
the most. One of the most popular is referred to as quality functional design (QFD). To begin
developing a QFD, conduct consumer interviews to ascertain which characteristics or
qualities are most important to them. Then you match those qualities to your design to
guarantee that you’re concentrating your efforts on creating products and services that truly
fulfil your clients’ needs.
A-B Testing is another often used strategy for discovering client preferences. To conduct an
A-B Test, you must provide your customer with two options: Option A and Option B. Online
merchants frequently prefer this strategy to determine the best fulfilment solution based on
various parameters.
Economic crises wreak havoc on consumer demand and manufacturing. Weaker firms who
cannot foresee changes in their supply chains, adapt capacity and manage inventory levels
will perish. To minimise the impact of economic downturns, firms should develop adaptive
operating models anchored by a flexible supply chain and a variable cost structure.
Additionally, the adoption of standardised procedures and systems enables the company to
rapidly scale up or down operations in response to sudden variations in demand.
Additionally, shortened product life cycles, the advent of new technologies that enable supply
chain innovation, and increased government regulation of supply chain operations such as
transportation all serve as compelling reasons to maintain agility. A responsive and adaptable
supply chain will be able to react to these changes with minimal disturbance.
Given the high cost of supply chain disruptions, it is important for businesses to manage these
supply chain risks. Along with risk mitigation measures, it is critical to building disruption
management capabilities. Organisations must have the capability to identify and overcome
disruptions and redesign procedures to mitigate future risks. For recognised risks, it is critical
to creating robust supply chains that are adaptable enough to recover from significant
accidents quickly. Supply chain managers must plan and test different scenarios for hazards
that are unlikely to occur but might be catastrophic.
To determine who their actual competitors are, organisations must shift their focus away from
the product or service they provide and towards the problem they solve. Dr Clayton
Christensen of Harvard Business School coined the term ‘Jobs to Be Done’ Theory to
describe this method. Consider the “task” that the product or service performs for clients and
whether other products or services could do the same function better, faster, or cheaper.
These alternative sources are the organisation’s true competitors, and they must build and
manage their supply chains in such a way that their product performs the same function as
their competitors’.
A dual focus on cost control and revenue development enables C-level executives to
understand the supply chain management’s organisational value. As organisations place a
greater strategic focus on financial goals, their ability must evolve from a collection of day-
to-day operations to a strategic process led by supply chain managers.
FUNCTIONS OF SUPPLY CHAIN MANAGEMENT
The five functions of supply chain management include the following:
1. Purchasing
2. Operations
3. Logistics
Logistics is the part of supply chain management that coordinates all aspects of
planning, purchasing, production, warehousing, and transportation so that the products
will reach the end-consumer without any hindrances. It is helpful to have adequate
communication between multiple departments so that products can be shipped to
customers quickly and at the lowest cost.
4. Resource Management
5. Information Workflow
Information sharing and distribution is what keeps all of the other functions of supply
chain management on track. If the information workflow and communication are
poor, it could break apart the entire chain. Many disruptions that arise in supply chains
can be prevented by increased visibility and communication. Having a consistent
system that is used by all departments will ensure that everyone is working with the
same set of data and will prevent miscommunications and time spent updating
everyone on new developments.
Inventory Optimization
Having too much, or too little, of a given item is detrimental to a supply chain,
and research suggests the service parts supply chain will become more
prevalent than current supply chains. Inventory optimization relies on
accurate, precise forecasts for needed items. However, it also requires an
extensive evaluation and rapid identification of sudden changes in the market,
which will impact manufacturing, shipping, and all other aspects of the supply
chain process.
Flexibility
As the global economy becomes more interconnected with newer, emerging
markets, the number of corporate players within the supply chain will increase.
This leads to one ultimate problem: how will more orders be fulfilled at today’s
pace? This is where flexibility will become important. Flexibility refers to the
ability of the supply chain to adapt to the changes within the market, political
climates, and other events, which would otherwise affect the supply chain.
Rapid Fulfillment
The widespread increase in connectivity, particularly through mobile devices,
has taught consumers to believe in the power of their voice and demand
instant gratification. Obviously, instant transport has not yet been invented, so
the alternative remains ensuring orders are processed without error, quickly,
and via the fastest method of transport. Tomorrow’s supply chains will need to
combine varying methods of transports to gain a competitive advantage to
giving consumers their rewards: intricate shipping and tracking details and
their products.
Customization
Customization is a tricky aspect of a best-in-class supply chain. At first glance,
it seems most appropriate to define customization as individual ERP systems
for each supplier, distributor, or retailer within the supply chain. However,
customization refers to how unique supply chain processes may be
implemented across the supply chain to provide consumers with what they
want. For example, an order of new mobile devices may need to be fulfilled
within 24 hours and all appropriate packaging may be manufactured on-site at
the shipping facility. Additionally, increases in the number of individual
businesses within the supply chain will lead to a more diverse group of
products to manufacture and, subsequently, repair. As a result, the service
parts supply chain will need to be able to adapt and create customized parts
to meet this growing demand. Crowdsourcing venues, such
as Kickstarter and GoFundMe, have given ordinary people the power to
gather funds to create new products and services, which will also influence the
need to ensure customizability is a top priority for the supply chain.
Sustainability
Sustainability will be a driving force in a best-in-class supply chain. The Earth
has a finite amount of fossil fuels left, and future supply chains will have no
option other than using renewable forms of energy. Some renewable forms of
energy to use will depend on the geographic location of the varying aspects of
the supply chain. However, most areas will be able to benefit from the use of
photovoltaic cells to produce energy from sunlight. Other areas may take
advantage of volcanic activity in the form of geothermal energy, and other
places may enhance technologies to use biodiesel, which comes from the
decay of living tissue. Additionally, governments may implement strict
requirements for moving toward renewable sources of energy for
manufacturers in the coming years. Although some argue this will not happen,
consider the recent sunset of the incandescent light bulbs. It started in
manufacturing, and it has trickled down to individual homes. The same
process will occur with renewable energy resources, and tomorrow’s supply
chain leaders will need to be ready for a proactive role.
Among the many issues that make supply chain effectiveness challenging are
complexity in mass customization, product line proliferation, shorter product
life cycles, pressure for faster innovation, stress from quicker technology
cycles, tougher, non-negotiable service levels, extended global supply chains,
abundant channels and markets, and business cycle variability. With 40 to 70
percent of costs embedded in the typical supply chain, it is critical that
companies manage their supply chains optimally to achieve the highest
returns now — and in the future, as the business environment changes.
Companies with successful SCM programs employ eight basic best practices:
1. Start with strategy, but be practical. Go ahead — ask the “what if” questions
about your supply chain. This will help you assess alternatives. But remember
that the best supply chain strategy is one you can accomplish. Make it
specific, not general; practical, not conceptual. Include elements of process,
technology, organization, control philosophy, and metrics. Think through the
details. It’s not enough to say that you want to employ global sourcing; to
actually implement the strategy, you must specify the components, the
countries, and the suppliers.
2. Manage the entire supply chain with a focus on the customer. SCM should
span all links in the supply chain, from suppliers to logistics providers to
distributors to production facilities and warehouses to customers. This entire
network should be aligned to achieve the same goals: serving end customers’
needs and, to the greatest extent possible, delivering products that customers
want when they want them, and at the prices they are willing to pay.
3. Get on the CEO’s agenda. A top-down SCM approach — that is, an initiative
endorsed and led by the chief executive officer — is critical to securing senior
management buy-in and ensuring that the strategy will yield good results. A
Booz Allen Hamilton survey found that companies that assign SCM to
functional leaders achieve 55 percent less in savings than those whose CEO
plays a hands-on role in linking SCM to overall corporate strategy.
4. Control trade-offs between cost and service. Smart trade-offs between cost
and service are critical to the effective design of the supply chain network and
to achieving the goal of satisfying customer needs. For example,
overemphasis on service can lead to excess inventory and capacity.
Alternatively, when too much attention is paid to cost, service elements —
stock on hand, quality, customer satisfaction, and on-time delivery — can
suffer, which can hurt sales. Supply chain design should address these
questions: What kind of inventory, plants, warehouses, people, capabilities,
and suppliers are needed? Where should they be located? Should they be
owned or should they be outsourced?
5. Ensure that key stakeholders communicate. The objectives of business
functions frequently conflict. This can weaken the supply chain so much that in
short order it affects the company’s performance. For example, sales may be
dead set on meeting quarterly revenue targets, regardless of the inventory
implications. Or manufacturing managers may be entirely focused on cost
reduction, while completely disregarding its effects on customer service. With
these different perspectives competing against one another, cost, service, and
revenue are not optimized. Open discussion among business units and a
management-led initiative to achieve a carefully crafted supply chain strategy
are essential to ensure that decisions are made to benefit the corporation as a
whole.
6. Be smart about customization. Customers are demanding ever more
customized products and services, but customization adds expensive and
wasteful complexity to the supply chain if it is not carefully planned for and
managed. More part and product configurations mean more suppliers, more
inventory, and shorter production run times. Before burdening the supply
chain with these costs, assess the value of the additional products or services
to the customer and the company. Complexity can be reined in through
effective product architecture and by fully understanding all associated costs.
7. Understand the value and risks of technology. Information technology should
not be used to replace broken links in the supply chain. Processes
complementing the company’s SCM strategy must be designed first — then
the right technology infrastructure can support the strategy. Managers may be
tempted to eliminate the critical human element and rely only on software to
manage the supply chain. But software can’t possibly understand a company’s
strategic plan, or intelligently adjust the supply chain when it fails to match
customers’ needs. In SCM, there is no substitute for knowledgeable, hands-on
managers; technology can help provide data to make good decisions.
8. Adapt to changing business realities. Many SCM initiatives fail because
they’re constrained by the existing supply chain structure. In those cases, the
supply chain is tweaked, based on a limited short-term perspective, when it
needs to be optimized by radically altering practices and processes. Frequent
reexamination of the supply chain, with no limits placed on the assessment, is
necessary if companies are to ensure that the supply chain strategy remains
effective. Economies evolve, markets evolve, and channels evolve, and so
must the supply chain. What works in one business environment may be
unsuccessful in another. Continual adaptation of the supply chain to support
frequently changing business realities — particularly new product
introductions and new business launches — is a critical step to enduring
market leadership.
What is EDI?
EDI, which stands for electronic data interchange, is the intercompany communication of
business documents in a standard format. The simple definition of EDI is a standard
electronic format that replaces paper-based documents such as purchase orders or invoices.
By automating paper-based transactions, organizations can save time and eliminate costly
errors caused by manual processing.
Today, industries use EDI integration to share a range of document types — from purchase
orders to invoices to requests for quotations to loan applications and more. In most instances,
these organizations are trading partners that exchange goods and services frequently as part
of their supply chains and business-to-business (B2B) networks.
Benefits of EDI
EDI applied to the different working systems in companies provides important
benefits, resulting in more streamlined and efficient operations. These benefits
include important cost reductions, which depending on the level of
implementation can be as high as 90% compared to the same process carried
out in hardcopy documents.
Automation of operations
The printing of commercial documents, their handling,
classification, inserting into envelopes, franking, sending,
registration in ERP, etc. All of these tasks are dramatically
reduced or even disappear.
Information accuracy
The information exchanged is based on standards known to
the sender or receiver, thus ensuring their correct
interpretation regardless of nationalities or activity sectors. In
addition, fewer typical mistakes are made when entering
data or interpreting illegible faxes, avoiding loss of
documents, errors when taking telephone orders, etc.
Cost cutting
Automation of operations, faster response times, fewer
errors, no more use of paper… All these enhancements
result in a much more efficient management system and a
drastic reduction in costs.
Team optimization
With EDI technology it is possible to handle a much higher
number of commercial operations with less manpower. The
phasing out of tasks associated with management of paper
documents frees up these teams to carry out tasks of greater
added value.
When considering EDI for the first time, it is important to weigh the advantages and
disadvantages. But even more important is choosing the right provider that can help you
get started and scale up as your business grows, while always committing to providing
the most up-to-date features and security measures. If you would like to leverage EDI to
streamline your operations, OpenText offers EDI solutions that let you efficiently,
reliably, and securely share data across a wide variety of EDI message types and
communications protocols
Benefits of EDI
Electronic data interchange (EDI) is one of the most common forms of structured exchange
of business documents between organizations by electronic means. There are many different
types of EDI and a range of approaches to enabling EDI across a trading community.
Whether looking at EDI for the first time or expanding an existing EDI infrastructure to
support a variety of business partners across the globe, there is a method of utilizing EDI that
will suit your business needs, technical capabilities and budget. Many larger companies adopt
hybrid EDI solutions to connect with their business partners, dependent on size, importance
and frequency of their transactions.
Direct EDI/Point-to-Point
Brought to prominence by Walmart, direct EDI, sometimes called point-to-point EDI,
establishes a single connection between two business partners. In this approach, you connect
with each business partner individually. It offers control for the business partners and is most
commonly used between larger customers and suppliers with a lot of daily transactions. Read
More »
Web EDI
Unlike EDI via AS2, Web EDI conducts EDI using a standard Internet browser.
Organizations use different online forms to exchange information with business partners.
Web EDI makes EDI easy and affordable for small- and medium-sized organizations and
companies that have only occasional need to utilize such a service. Read More »
Mobile EDI
Users have traditionally accessed EDI by a private network such as a VAN or the Internet in
order to send and receive EDI-related business documents. Mobile EDI has had limited
adoption, in part due to security concerns with mobile devices across an EDI infrastructure,
but mainly due to restrictions with the mobile devices available. The screen quality and size
of devices has been unsuitable, but there is a growing industry developing software
applications (‘apps’) for downloading onto mobile devices so it is only be a matter of time
before you will be able to download supply chain and EDI related apps from private or
corporate app stores. Read More »
EDI Outsourcing
EDI Outsourcing (also referred to as B2B Managed Services and B2B Outsourcing) is a fast-
growing option that enables companies to use external specialist resources to manage their
EDI environment on a day-to-day basis. This is in part driven by companies wanting to
integrate to back office business systems such as Enterprise Resource Planning (ERP)
platforms. Many companies do not want to use their internal resources to undertake this
ongoing type of work so they outsource it instead. Read More »
EDI Software
Implementing EDI software behind a company firewall is sometimes the preferred option.
This approach assumes that a company has the correct internal resources to be able to
implement the software and maintain it on an ongoing basis. Read More »