2015 Lean Education Directory

2015 Lean Education Directory
55
LEAN EDUCATION DIRECTORY
A GUIDE TO IRISH COMPANIES WHO WISH TO AVAIL OF A LEAN

TRAINING COURSE AND SOURCE A SERVICE PROVIDER
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April 2015
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April 2015
Lean Education Directory
Enterprise Ireland recognises the importance of a formal and structured approach to certified
education in Lean business principles and techniques. The Lean Education Courses are seen
as a natural complement to Enterprise Ireland’s Lean Business initiative. They will supply to
manufacturing and service industries an essential cohort of personnel qualified in the
application of Lean methodologies required for sustainable continuous improvement within
companies. Company employees can achieve Lean qualifications on a part time basis, helping
to build their own capability the capacity of the business.
The purpose of the Lean Education Directory is to assist Enterprise Ireland clients’ who wish
to avail of a Lean training course and want to source a service provider. Clients are wholly
responsible for selecting a Lean Education service provider.
The Directory is compiled into three categories, courses provided by Universities, Institutes
of Technology and Other Providers.
The Lean Education Directory is not an exclusive or exhaustive list of Lean training courses
available. It will be updated by Enterprise Ireland on a regular basis.
Directory applications
Service providers may apply to be listed in the Lean Education Directory by completing the
Lean Education Directory Registration form and return to lean@enterprise-ireland.com in
word format along with a signed PDF copy.
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April 2015
CONTENT
UNIVERSITIES 6 -12
INSTITUTES of TECHNOLOGIES 14 - 21
OTHER PROVIDERS 23 - 147
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April 2015
UNIVERSITIES
University Collage Cork
NUI Galway
University of Limerick
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April 2015
University College Cork
Supply Chain Management (including Lean SCM Green Belt Modules)
COURSE DURATION 1 year Certificate or 2 year Diploma
Certificate / Diploma NFQ Level 7

COURSE CERTIFICATION Attendance certificate issued by Centre for Advanced Manufacturing and
Management Systems (CAMMS), CIT.
TEL 021-490 1833/2763
EMAIL scm@ucc.ie
SUPPLY CHAIN MANAGEMENT COURSES,

ADDRESS 2ND FLOOR, O'RAHILLY BUILDING
UNIVERSITY COLLEGE CORK.
WEBSITE www.ucc.ie/scm
The Certificate in Supply Chain Management (SCM) is a part-time programme and

consists of two parts:
(i) 3 modules in lean supply chain management (15 credits), and
(ii) 3 modules (15 credits) in information systems, operations management
and relationship management.
Each module is delivered over a two-day seminar/workshop series in UCC

complemented by a half-day review session. A notable feature of this programme
is the inclusion of a Lean SCM Green Belt professional certificate for successful
completion of part 1, delivered in conjunction with a practitioner partner (the
Leading Edge Group) and accredited by the Institute of Industrial Engineers, Ireland
COURSE DETAILS
(IIE). To achieve this award participants successfully complete a Lean Green Belt
project in their organisation.
The programme design facilitates individuals who wish to study on a part-time basis
and integrate their studies with their careers, as well as incorporate their working
experience into an accredited learning process. The Diploma in SCM is offered in
step format, after successful completion of the first year (Certificate) the candidate
may then progress to the Diploma level in the second year of the programme.
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April 2015

Postgraduate Diploma / Masters in Supply Chain Management
(Lean SCM Black Belt)
This is a part-time programme delivered over 18 months (for the Postgraduate

COURSE DURATION Diploma) or 2 years, incl. dissertation (for the Masters).
COURSE CERTIFICATION NFQ Level 9
TEL 021-490 1833/2763

EMAIL scm@ucc.ie
ADDRESS 2ND FLOOR, O'RAHILLY BUILDING,
WEBSITE www.ucc.ie/scm
Adopting a Lean philosophy, students will apply lean tools and complete a Lean Black
Belt project that achieves organisational and supply chain improvements. The
programme is designed to improve supply chain processes with practical delivery of
cost reduction and value-add for participants and their organisations. It is aimed at
career minded practitioners who work in supply chain, manufacturing, quality,
financial or related functions and who have responsibility for continuous
improvement within their organisations.
Delivered in conjunction with the Leading Edge Group, this programme blends
COURSE DETAILS
academic and practical expertise. Our aim is to create an interactive learning
environment including workplace and classroom learning and in doing so enhance
individual and company capability. A blended learning design (50% distance learning
and 50% classroom) enhances access and supports learning across key areas of:
strategic planning & implementation, advanced lean tools & practices, leadership,
change & innovation management, information systems and managing lean
projects. The Postgraduate Diploma programme culminates with the presentation
of a Black Belt project that has achieved significant improvement within the
participant’s organisation/supply chain.
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April 2015
Lean Green belt in Supply Chain Management
Postgraduate Diploma / Masters in Supply Chain Management (Lean SCM Black Bel
COURSE DURATION 3 Months Course Delivery On Line
COURSE CERTIFICATION Level 7, 15 Credits
TEL 021-490 1833/2763
EMAIL scm@ucc.ie

2ND FLOOR, O'RAHILLY BUILDING,
ADDRESS
WEBSITE www.ucc.ie/en/scm/CertDipSCM
• Understanding Lean in Supply Chain

• Introducing Lean Thinking
• Lean Tools and Practices 1: Improving Process Flow
• Lean Tools and 11: Reducing Variation and Improving Quality
• Value Stream Mapping (VSM)
• Kaizen
COURSE DETAILS • 5S
• Introducing Lean Sigma
• Managing Change Resistance
• The Roadmap to Lean Implementation
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April 2015

MEngSc Information Technology in Architecture, Engineering and
Construction
COURSE DURATION Full time 1 year

Part time 2 years
COURSE CERTIFICATION NFQ 9
CONTACT Professor Karsten Menzel c/o Marguerite Reardon
TEL 0214205400
EMAIL Marguerite.Reardon@ucc.ie
UCC
2.12 WESTERN GATEWAY BUILDING,
ADDRESS
WESTERN ROAD
CORK.
WEBSITE http://zuse.ucc.ie/CKR29
This programme provides knowledge and practical skills in the area of applied
information technologies to all phases of the building life-cycle.
Modules, which are especially relevant to Lean Construction are:
CE6016: Virtual Construction: The module addresses areas like (1) Lean Thinking, (2)
Production and Lean Management, (3) Activity Based Planning, (4) Location Based
Planning, (5) Integrated modelling of buildings, processes and cost.
CE6018: Automation in Construction: The module explains how Geometric models can
be linked to (1) modern surveying technologies for automated construction progress
monitoring, (2) modern (pre)manufacturing methods, such as numerically controlled
manufacturing and robots.
COURSE DETAILS
CE6025: Virtual Enterprises: This module introduces to Business Process Modelling
(BPM) techniques. It explains why and how business processes need to be planned and
document in collaborative design and construction scenarios. Participants learn how
BPM can be used as a basis for process re-engineering in companies. Finally, it explains
how BPM is positioned within the overall Business Modelling Canvas.
CE6028: Information Modelling and Retrieval: This module introduces to open Building
Information Modelling (openBIM). It highlights the needs and the benefits of
standardised data and information models. It explains why standardisation is required
in collaborative engineering and construction scenarios.
An overview of full programme can be found at: http://zuse.ucc.ie/master
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April 2015
NUI Galway
Specialist Diploma in Lean & Quality Systems
COURSE DURATION 1 year part-time (September to June).

The Specialist Diploma is a minor award (of 30 ECTS) at NQF level 8 (honours B.Sc. level).
COURSE CERTIFICATION
The course is also approved by Engineers Ireland for CPD purposes (110 EI CPD credits).
The minimum entry requirement is a level 7 Diploma/higher in a related area of

ENTRY REQUIREMENTS
Science/Engineering. Previous study of foundation Statistics will be beneficial.
CONTACT Niamh McHugh

TEL 091 495845
EMAIL niamh.mchugh@nuigalway.ie
NATIONAL UNIVERSITY OF IRELAND, GALWAY
ADDRESS UNIVERSITY ROAD,
GALWAY
WEBSITE www.modularbsc.ie
This one-year, part-time Diploma course aims to promote an in-depth knowledge of the
thinking and techniques behind Lean and Quality Systems in the workplace. Participants
will gain knowledge of highly effective tools and systems for streamlining products,
processes and services and minimising waste. Problem solving skills will be sharpened. A
work-based Lean project will require participants to apply their knowledge to real-world
scenarios.
The programme is delivered by blended learning, participants receive learning materials in
both online and in hard copy format for each module. Materials are specifically designed
for independent study and supplemented by supporting online learning resources.
There are 4 taught modules:
1. Problem Solving Tools & Techniques
COURSE DETAILS
2. Enterprise Modelling & Simulation
3. Lean Thinking & Lean Tools
4. Quality Science-Six Sigma
In addition there is a work based project module
The course is intended for those who wish to focus their skills with a view to moving into
specialist and hybrid lean roles e.g. internal lean consultants, waste minimisation
specialists, process optimisation advisors. It will allow those with basic engineering
qualifications to up-skill and specialise in lean engineering if taken as a ‘top up’ course. It
will also allow those in declining sectors to convert their skills and transfer their experience
to the sector e.g. unemployed manufacturing managers, operatives and technicians.
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April 2015
Specialist Diploma in Quality Management, Lean Systems (Postgraduate)
COURSE DURATION This programme takes 10 months and is run over two semesters, each 15 weeks, with 10 weeks
project write up upon completion of the taught element.
On-line / Distance Learning
COURSE DELIVERY
COURSE Postgraduate Level 9
CERTIFICATION
TEL 061-213360
EMAIL ulearning@ul.ie
ULEARNING,
ENTERPRISE RESEARCH CENTRE,
ADDRESS
UNIVERSITY OF LIMERICK,
LIMERICK
WEBSITE www.ul.ie/ulearning
This Lean Black Belt course, aims to develop participants' process improvement skills. The
diploma will provide education and practical application to a Black Belt level in Lean. The course
will enable participating companies gain competitive advantage through the application of Lean
principles to drive improvement with measurable results. A company-based project will form a
key element of the programme, ensuring the integration of the various concepts in the
participants’ workplace. It will provide participants with a practical application of Lean tools and
techniques within their own organisation.
COURSE DETAILS
This project will need to result in significant improvements for participating company.
This programme forms part of the MSc in Strategic Quality Management Lean Sigma Systems.
Those who have completed this programme may continue on to the MSc.
For Whom
The Diploma is aimed at managers, engineers, supervisors and technicians who have
responsibility for quality or continuous improvement within their organisations and also those
who wish to develop knowledge and skills in the area of Lean systems.
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April 2015
Masters in Strategic Quality Management, Lean Six sigma System
2 to 3 years. Participants can take 1 to 3 taught modules each semester, until they
COURSE DURATION complete the programme.
Delivery is a hybrid of traditional distance education and online learning together with
a number of on-campus tutorials (approx. 3 Saturdays per semester). In addition,
COURSE DELIVERY there are online discussions moderated by a subject matter expert on elements of
each module to reinforce the learning and maximise the benefit of the programme
for participants.
Applicants require a 2.1 degree (NFQ level 8) in any discipline or equivalent and at
least three years relevant work experience. Applicants who have completed the
ENTRY REQUIREMENTS
Specialist Diploma in Lean Systems and/or Six Sigma are eligible for exemptions from
those modules on this programme.
COURSE CERTIFICATION Postgraduate Level 9

TEL 061-213360
EMAIL ulearning@ul.ie
ULEARNING,
ENTERPRISE RESEARCH CENTRE,
ADDRESS
LIMERICK
WEBSITE www.ul.ie/ulearning
The course will create graduates that understand the theory and practical application
of quality management tools and techniques, with particular emphasis on the areas
of Lean and Six Sigma as they would apply to their own organisation. It will educate
and train participants in specific quality management skills in both the lean and six
sigma domains and in strategic and transferable business skills. A graduate of the
programme will be considered a Master Black Belt in Lean and Six Sigma.
COURSE DETAILS
For whom The MSc is designed for those with a responsibility for/or actively engaged
in organisational improvement and development through the use or intended use of
quality management, lean or six sigma methodologies. The programme is suited to a
variety of industry sectors both in manufacturing and services, including the public
sector.
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April 2015
INSTITUTES of
TECHNOLOGIES
Cork Institute of Technology
Waterford Institute of Technology
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April 2015
Cork Institute of Technology
Lean and Sigma Introduction
COURSE DURATION 2 Days
Awarding Body CIT

COURSE CERTIFICATION Attendance certificate issued by Centre for Advanced Manufacturing and Management
Systems (CAMMS), CIT.
TEL 021 432 6264

EMAIL camms@cit.ie
CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES
CORK INSTITUTE OF TECHNOLOGY
ADDRESS
BISHOPSTOWN
CORK
WEBSITE www.cit.ie/course/CREILSSX
Lean Sigma introduces the methods and tools used in both Lean and Six Sigma
techniques. The course allows participants to select between Lean or Six Sigma, for their
own future development and/or as the most appropriate method for their company.
Participants have the option of applying for either the Lean Practitioner Programme or
the Lean Sigma Green Belt Certification Programme. The course is run on request for
organisations.
COURSE DETAILS
Day 1: Introduction to Lean
Introduce the participants to the background to Lean and introduce the concepts behind
reducing waste.
Day 2: Introduction to Six Sigma
Explains how Six Sigma targets variation and introduces the concepts.
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April 2015
Lean Sigma Fundamentals, Green Belt
COURSE DURATION
COURSE CERTIFICATION NFQ Level: Intermediate
TEL 021-4326100
EMAIL help@cit.edu.ie

ROSSA AVENUE,
ADDRESS BISHOPSTOWN,
CORK
WEBSITE http://www.cit.ie/index.cfm
• Develop, manage, implement & present a Lean Six Sigma Project

• Describe and manipulate the DMAIC methodology
• Predict the dynamics of teams and demonstrate leadership
• Statistically analyse process data for the purpose of process improvement
Introduction to Lean & Six Sigma
Value of six sigma, Organisational drivers and metrics, Value-added and non-value-
added activities, Design for Six Sigma (DFSS) in the organisation
Facilitating Project Teams

COURSE DETAILS
This is an extremely important module as tools alone will not enable you to run a
successful project. This needs to be combined with excellent people management
skills and this module hones in on the softer skills required as a good project
manager. Roles in Lean Sigma.
DMAIC and Waste Identification
Overview of the DMAIC process and the wastes associated with Lean.
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April 2015
Basic Statistics and Lean Sigma Tools
COURSE CERTIFICATION NFQ Level: Intermediate
TEL 021-4326100
EMAIL help@cit.edu.ie
ROSSA AVENUE,
ADDRESS
BISHOPSTOWN,
CORK
WEBSITE http://www.cit.ie/index.cfm
• Graphically display and numerically summarise data using the methods of descriptive
statistics.
• Calculate regression lines and correlation coefficients and interpret results of regression
analyses.
• Choose a set of one or more tools from a set of basic statistical tools, and apply the set to
the analysis of optimization problems.
• Conduct, analyse and interpret SIPOC, FMEA, Value Stream Mapping, and other Lean
Sigma basic analysis tools.
• Interpret information in relation to approaches to Lean Sigma and distinguish between
different approaches to variability reduction and waste elimination.
Process Mapping
The concept of process mapping and brainstorming.
Variation and measurement techniques
COURSE DETAILS Introducing Variation and measurement techniques to identify the as-is process.
Statistical Tools
Cause and effect, FMEA and introduction to statistics are tools used to analyse the data
gathered showing the extent of variation within the process we are aiming to improve, Process
capability using SPC is demonstrated in a very practical way while ensuring the theory behind
the statistics is understood so the techniques can be applied to any situation.
Lean concepts and tools
Background to Lean and the required basic tools. Sources of waste within the production
environment.
Implementation of 5S.
Problem solving techniques.
Value Steam mapping.
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April 2015
Lean Sigma Black Belt
Awarding Body CIT

30 credits at Advanced Level on the National Framework Qualifications
COURSE CERTIFICATION Candidates who complete the Lean Sigma Black Belt Programme are eligible to sit the
American Society for Quality (ASQ) Six Sigma Black Belt exam. (Examination fees
separately payable to the ASQ).
TEL 021 432 6264
EMAIL camms@cit.ie

ADDRESS BISHOPSTOWN
CORK
WEBSITE www.cit.ie/course/CRESSBB8
• Introduction to Lean and Six Sigma, DMAIC Methodology

• Change Management, Team Building, Facilitation, Conflict Resolution
• Project Control, Return on Investment, Critical Success Factors
• Statistical Techniques
COURSE DETAILS
• Measurement System Analysis
• Hypothesis Testing, Regression, Control Charts, Process Capability
• Design of Experiments
• Lean Sigma Supply Chain
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April 2015
Lean Sigma Green Belt

Awarding Body CIT
15 credits at Intermediate Level on the National Framework of Qualifications.
COURSE CERTIFICATION Candidates who complete the Lean Sigma Green Belt Programme will be eligible to
sit the American Society for Quality (ASQ) Six Sigma Green Belt exam. (Examination
fees separately payable to the ASQ).
TEL 021 432 6264

EMAIL camms@cit.ie
ADDRESS
BISHOPSTOWN
CORK
WEBSITE www.cit.ie/course/CRESSGS7
Lean Six Sigma is a very successful methodology for Productivity and Continuous
Improvement. It uses a structured approach known as DMAIC (Define, Measure,
Analyse, Improve and Control) to eliminate business process waste, reduce variation
and improve efficiency. It is being successfully deployed across many sectors and in
companies of all sizes in the pharmaceutical, healthcare, medical device, financial
and service sectors. This course provides a structured approach to solving problems
and putting a sustaining mechanism in place to ensure problems do not re-occur.
COURSE DETAILS • Introduction to Lean and Six Sigma, DMAIC Methodology

• Co-ordinating Project Teams
• Defining the Project, Process Mapping
• Variation and Measurement Techniques
• Analysis of Process Data, Introduction to Statistical Tools
• Cause and Effect, FMEA (Failure Mode & Effect Analysis)
• Process Capability using SPC
• Lean Concepts and Tools
• Project Control, Measuring Success Factor
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April 2015
Lean Sigma Practitioner - Yellow Belt

Awarding Body CIT
5 credits at Fundamental Level on National Framework of Qualifications
TEL 021 432 6264
EMAIL camms@cit.ie
ADDRESS
BISHOPSTOWN
CORK
WEBSITE www.cit.ie/course/CRELEAP6
Candidates pursuing the Lean Sigma Practitioner Programme will be capable of

applying lean principles and tools to drive improvements and show measurable
results. The programme will consist of assessment of theory by examination, as well
as assessment of practice by portfolio. The portfolio is based on the achievement of
certain project milestones by candidates, as defined by the programme requirements
at each level.
• Introduction to Lean principles

COURSE DETAILS • Tools for finding and eliminating waste
• Tools for continuous improvement
• Improving quality, cost, delivery, business and service processes, and business
results
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April 2015
Waterford Institute of Technology
Postgraduate Diploma in Business in Lean Practice

Master of Business in Lean Practice
COURSE DURATION Postgraduate Diploma in Business in Lean Practice Master of Business in Lean Practice
12 Months Flexible Delivery. 24 Months Flexible Delivery
COURSE CERTIFICATION Postgraduate Level 9 (HETAC)

CONTACT Darrin Taylor Aidan Walsh
TEL 051 834129 051 845631
EMAIL dtaylor@wit.ie awalsh@wit.ie
WATERFORD INSTITUTE OF TECHNOLOGY
DEPARTMENT OF GRADUATE BUSINESS
ADDRESS CORK ROAD
WATERFORD
WEBSITE www.wit.ie/future_students/taught_postgraduate/courses
The Postgraduate Diploma in Business in Lean Practice is a flexibly-delivered programme aimed at
providing participants with the requisite knowledge, skills, and know-how in lean so that they can add
value within a modern competitive manufacturing or services environment.
The Master of Business in Lean Practice is a 2 year programme that enables students further develop
expertise in the area.
Year 1 is the same as the Postgraduate Diploma, and
Year 2 involves students undertaking a module in research methods and techniques. Students have
the option of taking a traditional thesis approach, or conducting an action research project on a real-
world issue or problem within an organisation.
Semester 1 Semester 2 Semester 3
(Sept-Dec) (Jan-May) (May-Aug)
Lean Business Introduction Lean Engagement Business Simulation
Lean Operations 1 Lean Operations 2 Managing Creativity in a Lean Environment
Lean Quality 1 Lean Quality 2 International Study

Knowledge Management Managing Change Professional Development
COURSE DETAILS
Programme Objectives
• To immerse students in lean thinking and its application in a wide range of business contexts.
• To give students a broad base of business skills and knowledge that can be used to advance their
ability with respect to the application of lean principles.
• To provide critical insight into operational excellence in production and service provision across
a range of industrial contexts.
• To inculcate creative thinking and innovative ability with a cross-functional and silo-free
perspective.
• To develop the communication and leadership skills of individuals that combine to add value to
organisations pursuing the adoption of lean-oriented strategies.
• To provide the knowledge of tools and techniques which will assist in the students' ability to
design, deliver and evaluate lean projects.
• To provide a mechanism for the professional development of employees in an organisational
change context.
• To give students a research skill base that can be used to develop distinctive and relevant
research
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April 2015
Master of Business in Lean Practice
COURSE DURATION 24 Weeks

COURSE CERTIFICATION Postgraduate Diploma
CONTACT Dr. Pio Fenton
TEL 051 845646
EMAIL pfenton@wit.ie
WATERFORD INSTITUTE OF TECHNOLOGY
DEPARTMENT OF GRADUATE BUSINESS66
ADDRESS CORK ROAD
WATERFORD
WEBSITE www.wit.ie/future_students/taught_postgraduate/courses
The Master of Business in Lean Practice is a flexibly-delivered programme aimed at
providing participants with the requisite knowledge, skills, and know-how in lean
enterprise excellence so that they can add value within a modern competitive
manufacturing or services environment. The first year focuses on lean philosophy and
a lean strategic approach, and the programme explores mechanisms for improving
the operations of a business through lean initiatives and continuous improvement
projects, with key emphasis on the employees, the customer, and on quality.
COURSE DETAILS
Semester 1 Semester 2
• Lean Philosophy • Lean Operations 2

• Lean Operations 1 • Managing Change
• Management Skills Development • Lean Project Management
• Lean Quality • Lean Communication
• Creativity, Innovation, Strategy • Lean Supply Chains
• Knowledge Management • Managing Corporate Creativity
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April 2015
OTHER PROVIDERS
Almir Business Limited
Alora Consultants
Aurora Business Development Ltd
Centre for Competitiveness Ireland
Cordatus Consulting
Crystal Business Solutions
DERG mentoring Services
ETAC
Leading Edge Group
LBS Partners
Manufacturing Excellence
MCO Projects
Professional Developmen
Redefine
SA Partners
Sapphire Training Solutions
SQT Training Ltd
Tecknic performance Leaders Ltd
Trigraph Professional Services
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April 2015

Lean for Finance and Adminstration
COURSE DURATION 1 Day
COURSE CERTIFICATION Procad Training Certificate of Completion
CONTACT Kinga Dzierzak Desmond Butler

TEL 061 498900 061 514598
EMAIL db@almir.biz
2 MUNGRET STREET
ADDRESS
LIMERICK
WEBSITE www.procadtraining.com/
The course is delivered by Almir Business Master Six Sigma Black Belt trainers.
Pre-requirements
This course is intended for financial managers, finance staff, accounts staff and
other professionals in the area supporting and interacting with finance - such as
administration, procurement, customer services and sales who wish to identify
opportunities to improve and streamline transaction and administrative
processes.
Course Content
• Introduction to Process Improvement
• Lean & Six Sigma defined
COURSE DETAILS • The benefits of a Continuous Process Improvement Culture
• The role of Staff in the Lean Project
• Lean Concepts in Finance and Administration
• Minimising errors
• Reducing transaction lead time
• Improving internal communication
• Eliminating waste - non-value adding work
• Reducing work-in-progress
• Reducing process complexity & red tape
• Identify and implement customer-led service improvements
• Identify a specific Practical Project
• Agree an action plan
• Summary & review.
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April 2015

Lean for Healthcare

TEL 061 498900 061 514598
EMAIL k.dzierzak@procadtraining.com db@almir.biz
2 MUNGRET STREET
ADDRESS
LIMERICK
This course is delivered by Almir Business Master Six Sigma Black Belt trainers.
Pre-requirements
This course is intended for financial managers, finance staff, accounts staff and
other professionals in the area supporting and interacting with finance - such as
administration, procurement, customer services and sales who wish to identify
opportunities to improve and streamline transaction and administrative
processes.
Course Content
• Introduction to Process Improvement
• Lean & Six Sigma defined
COURSE DETAILS • The benefits of a Continuous Process Improvement Culture
• The role of Staff in the Lean Project
• Lean Concepts in Finance and Administration
• Minimising errors
• Reducing transaction lead time
• Improving internal communication
• Eliminating waste - non-value adding work
• Reducing work-in-progress
• Reducing process complexity & red tape
• Identify and implement customer-led service improvements
• Identify a specific Practical Project
• Agree an action plan
• Summary & review.
24
April 2015

Lean Manufacturing

TEL 061 498900 061 514598
2 MUNGRET STREET
ADDRESS LIMERICK
This course is delivered by Almir Business Master Six Sigma Black Belt trainers.
History of ‘Lean’
• Overview of the Toyota Production System (TPS)
• Traditional Mass Production versus Lean
Lean principles
• Value
• Value Stream
• Continuous Flow
• Pull
• Perfection
7 deadly wastes
Value-Add and Non Value-Add work
COURSE DETAILS
Push v Pull Systems
Visual Management
Lean Tools and Techniques
• Kanban
• 5S
• Setup Reduction
• Kaizen
• Cellular Manufacturing
• Standard Work
Kaizen
A3 Problem Solving
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April 2015

Six Sigma Yellow Belt

TEL 061 498900 061 514598
2 MUNGRET STREET
ADDRESS LIMERICK
Six Sigma Yellow Belt course is designed for those who will:
• Work with Green Belt to identify and quantify opportunities for
improvement
• Be required to work under the direction of a Black Belt or a Green Belt as
a member of a larger Six Sigma project led by the Black Belt
• Be required to participate in a smaller Six Sigma project under the direction
of a Green Belt.
On the course completion participants will:
• Understand Lean & Six Sigma
• Know the structure if Six Sigma (DMAIC) methodology
COURSE DETAILS • Know what is a Project Charter
• Understand & Identify Critical to Quality Characteristics (CTQs)
• Define & document the SIPOC Diagram
• Know some Quality Tools i.e. Cause & Effect, Process Mapping
• Know how to work with data (Pareto Chart, Histograms, Run Charts)
• Understand Basic Statistics (Population, Sample, Qualitative &
Quantitative Data)
• Know Lean Concepts
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April 2015

Lean Six Sigma (Green Belt)

Our course will assist you to prepare for the ASQ exam however significant
COURSE CERTIFICATION amount of home study will be required.

TEL 061 498900 061 514598
2 MUNGRET STREET
ADDRESS
LIMERICK
The course is delivered by Almir Business Master Six Sigma Black Belt trainers.
DAY 1 DAY 2
Module 1 – History of Quality Module 4 – Understanding Processes
Module 2 – What is Six Sigma? Module 5 – Define Phase
Module 3 – Lean Enterprise
JIT – Lean Simulation
COURSE DETAILS
DAY 3 DAY 4
Module 6 – Introduction to Statistics Module 8 – Analyse Phase
Module 7 – Measure Phase
DAY 5
Module 9 – Improve Phase
Module 10 – Control Phase
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April 2015
Lean Tools
COURSE DURATION 3-4 days depending on the client’s needs

This course is a FETAC Level 5 certified course. For those wishing to receive certification,
COURSE CERTIFICATION details are set out in FETAC Module Descriptor, Lean Manufacturing Tools L22586.
CONTACT Brigid Marmion

TEL 042 9351801
MOBILE 087 6144094
EMAIL brigid.marmion@AloraConsultants.ie
CARRICKEDMOND
KILCURRY
ADDRESS
DUNDALK
CO LOUTH
WEBSITE www.aloraconsultants.ie
The Lean Tools training offered by Alora Consultants has at its core the 5 Lean Principles:
1. Identify Value Streams,

2. Map Value Streams,
3. Move to Continuous Flow,
4. Implement Pull and
5. Strive for Perfection.
COURSE DETAILS The training focuses on the practical applications of lean tools in manufacturing and service
sectors. Tools such as Problem Definition, Process Mapping, Value Stream Mapping, 5S,
SMED, Kaizen plus others are covered.
Lean Manufacturing Training offered by Alora Consultants is a FETAC Level 5 certified

course. The training focuses on the most common Lean tools and how to apply then
effectively to have an immediate impact on a business’s bottom line. The training aims to
pass on Lean skills, knowledge and attitude.
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April 2015
Lean Six Sigma Green Belt
COURSE DURATION 7-8 days

This course is a FETAC Level 5 certified course. The FETAC certification is set out in FETAC
Module Descriptor, Lean Manufacturing Tools Level 5 L22586. This training program is
also aligned with the requirements for ASQ Green Belt Certification. Training attendees
COURSE CERTIFICATION can apply for ASQ certification once they meet the requirements of ASQ For more
information
CONTACT Brigid Marmion

TEL 042 9351801
MOBILE 087 6144094
EMAIL brigid.marmion@AloraConsultants.ie
CARRICKEDMOND
KILCURRY
ADDRESS
DUNDALK
CO LOUTH
Green Belt Training offered by Alora Consultants includes Lean, Six Sigma and Change
Management tools and methodologies. The training focuses on utilizing the most
common Lean Six Sigma and Change Management tools in the execution of medium
complexity projects. The format of the training will be tutor led.
The training is very interactive thus there is a lot of emphasis on group dynamics and
ensuring the attendees participate and interact with the trainer and each other. The
COURSE DETAILS
training is conducted through presentations, simulations, role plays, group exercises,
discussions and case studies.
29
April 2015
Introduction to Lean Practices & the Elimination of Waste
COURSE CERTIFICATION Alora Certification

CONTACT
TEL
MOBILE 087 2836933
EMAIL brian@aloraconsultants.ie
CARRICKEDMOND
KILCURRY
ADDRESS
DUNDALK
CO LOUTH
1. The complete challenge, Introduction to Lean
2. From JIT to Lean
3. Lean Thinking and Lean Manufacturing
COURSE DETAILS 4. Mapping
5. Bringing it all together
30
April 2015
Yellow Belt Training

CONTACT
TEL +353 42 9351801
MOBILE 087 2836933
CARRICKEDMOND
KILCURRY
ADDRESS
DUNDALK
CO LOUTH
Introduction - To Continuous Improvement, Lean Six Sigma and Change
Management.
Define - Voice of the Customer and Project Charter
Measure – Process Mapping, Value Stream Mapping and Data Collection
Analyse – Brainstorming, Fishbone Diagrams, 5 Why’s and Cause & Effect
Improve – Improvement Plans, Kaizen, 5S and SMED
Control - Control Plans, Poka Yoke and Visual Management
COURSE DETAILS
By the end of this training programme the attendees will be able to:
1. Understand Continuous Improvement
2. Understand Lean Six Sigma methodology and DMAIC.
3. Understand Change Management methodology.
4. Understand how to use the common tools in DMAIC phases.
5. Identify sources of waste and variation within the business.
31
April 2015
Continuous Improvement Training

CONTACT
TEL +353 42 9351801
MOBILE 087 2836933
CARRICKEDMOND
KILCURRY
ADDRESS
DUNDALK
CO LOUTH
WEBSITE http://www.aloraconsultants.ie/downloads/CI.pdf
The objectives of this training programme are that the attendees will be able to:
1. Understand CI and the different methodologies
2. Understand how to use the most important tools.
Introduction – to workshop & basic introduction to Continuous Improvement.

CI Methodologies – will include TQM, Lean, Six Sigma, Kaizen, Change
Management and Hoshin Planning. This will bring the attendees through the
history and evolution of CI methodologies to where it is today.
Problem Solving Roadmaps – Moving on from the theory to the practical side, the
COURSE DETAILS focus of this section is to explain the different problem solving techniques
available. Plan Do Check Act (PDCA), 6 Step Problem Solving, Define Measure
Analyse Improve Control (DMAIC) and Kaizen.
Problem Solving Tools – Keeping with the practical element, the focus of this
section will be on the tools. Examples of which are Voice of the Customer, Problem
Definition, Process Mapping, Value Stream Mapping, Cause and Effect Matrix, 5S,
SMED, Pull Systems, OEE and TPM.
CI Strategy – This section will focus on how a CI strategy needs to tie all the
different elements that are required together. Examples of possible strategies will
be provided.
32
April 2015
Kaizen Training
COURSE DURATION 3.5 Days
CONTACT
TEL +353 42 9351801
MOBILE 087 2836933
CARRICKEDMOND
KILCURRY
ADDRESS DUNDALK
CO LOUTH
WEBSITE http://www.aloraconsultants.ie/downloads/Kaizen.pdf
Kaizen Training offered by Alora Consultants focuses on utilizing the most
common Lean Six Sigma tools in the execution of projects. The format of the
training will be tutor led. The training is very interactive thus there is a lot of
emphasis on group dynamics and ensuring the attendees participate and interact
with the trainer and each other. The training is conducted through presentations,
simulations, role plays, group exercises, discussions and case studies.
COURSE DETAILS
2. Understand when to use Kaizen.
3. Understand how to use the most important tools in Kaizen.
5. Use Lean Six Sigma as an efficient and effective cost reduction strategy.
33
April 2015
White Belt Training
COURSE DURATION 0.5 Days
CONTACT
TEL +353 42 9351801
MOBILE 087 2836933
CARRICKEDMOND
KILCURRY
ADDRESS DUNDALK
CO LOUTH
http://www.aloraconsultants.ie/downloads/Kaizen.pdf
WEBSITE
Introduction - To Continuous Improvement, Lean Six Sigma and Change
Management.
1. Understand Continuous Improvement
3. Understand Change Management methodology.
COURSE DETAILS
Who should attend?

This course is intended for those employees within a business who are engaged in
daily problem solving, for example Team Leaders, Shop Floor Employees, Process
Engineers, Quality Technicians and Engineers, Maintenance, Supervisors,
Management, Staff, Executives and Project Managers.
34
April 2015
AURORA Business Development Ltd
Introduction to LEAN
CONTACT Brian Matthews
TEL +353 (053) 9135488
MOBILE 087 2836933
EMAIL brian@aurora.ie
Melford House,
Ballyhealy,
ADDRESS Kilmore,
Co Wexford
WEBSITE www.aurora.ie
• The Competitive Challenge
• An Introduction to 5S
• The Just-in-Time philosophy
• Lean Thinking & Lean Manufacturing
• JIT Production Control.
COURSE DETAILS
• Mapping.
• Six Sigma and Lean Six Sigma
• Bringing it all together
35
April 2015
AURORA Business Development Ltd
Introduction to LEAN Practices & the Elimination of Waste
CONTACT Brian Matthews
TEL +353 (053) 9135488
MOBILE 087 2836933
EMAIL brian@aurora.ie
Melford House,
Ballyhealy,
ADDRESS Kilmore,
Co Wexford
WEBSITE www.aurora.ie
1. The complete challenge, Introduction to Lean
2. From JIT to Lean
3. Lean Thinking and Lean Manufacturing
4. Mapping
5. Bringing it all together
COURSE DETAILS
36
April 2015
LEAN Six Sigma Yellow Belt

Certification is available upon completion of Yellow Belt training plus one project in
COURSE CERTIFICATION which the targeted savings have been achieved; a report which demonstrates the use
of the tools and methodology is required.
CONTACT Tony Lenehan
TEL +353 (0)1 469 3100
MOBILE
EMAIL Tony.lenehan@cforc.ie
CITYWEST BUSINESS CENTRE
3013 LAKE DRIVE,
ADDRESS CITYWEST,
DUBLIN 24
www.cforc.ie
WEBSITE
This Six Sigma Yellow Belt course is designed to provide participants with a comprehensive
overview of the Six Sigma Process. Trainees will enhance their current skills by developing a
good understanding of the DEFINE - MEASURE - ANALYSE - IMPROVE – CONTROL (DMAIC)
methodology.
This powerful tool will enable your team to identify opportunities for improvement and assist
in the implementation of projects leading to efficiency. It is specially designed to equip key
personnel within your organization with the expertise needed to participate in projects led
by a Green Belt or even a Black Belt. Typically these individuals gather correct data, locate,
control and watch out for possible monetary loss in any area of the company, and report this
kind of information to Green Belts and Black Belts residing within the company.
COURSE DETAILS
If you have already invested in Green Belt and Black Belt training of key personnel in your
organization, then you should consider the benefits of cascading these same principles to
lower levels in your company, creating a culture for improvement from the floor up. Yellow
Belt training allows your personnel to become a valuable player within your company’s larger
goals and objectives
Six Sigma can deliver results in all types of organisations and industries – not only in
Engineering, Manufacturing and Assembly, but also in contact centres, the public sector,
including healthcare, and in the software industry. Introduce Six Sigma into your organisation
to achieve much increased efficiency and effectiveness, resulting in delighted customers.
37
April 2015
LEAN Six Sigma Green Belt

Certification is available upon completion of Green Belt training plus one project in
COURSE CERTIFICATION which the targeted savings have been achieved; a report which demonstrates the use
of the tools and methodology is required.
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
WEBSITE www.cforc.ie
Quite often organizations gather data, and review their KPI's at regular intervals, yet this
valuable information generally does not lead to significant cost reductions or increased
efficiency.
This Lean Six Sigma Greenbelt course is designed to provide your organisation with a fully
trained problem solver, who will be able to "read" the data, analyse it, and see in it
opportunities to not only solve problems, but also to lead cost reduction and/or efficiency
projects.
Trainees will enhance their current skills by developing a detailed understanding of the
DEFINE - MEASURE - ANALYSE - IMPROVE – CONTROL methodology.
The training is divided into 3 modules:
COURSE DETAILS • Define / Measure Phase: 3 days

• Analyse Phase: 2 days
• Improve / Control Phase: 2 days
A gap of around 4 weeks between each module provides an opportunity for trainees to work
on a project within their workplace, applying the methodology learned during the previous
session's training. Extra support can be provided for the trainees with their project work.
All Green Belt participants will be given access to the Hewlett Packard Black Belt Toolbox, an
on-line manual of around 70 improvement tools; the toolbox is an invaluable resource that
Lean Six Sigma practitioners can use as a reference for when and how to apply the Six Sigma
tools.
38
April 2015
5S and 7 Wastes
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
In the 1980’s many started studying the secret of success of Japanese manufacturing
companies. They discovered that the most impressive "secret" was 5S. The factories
were so well organized that abnormal situations and waste were readily apparent. To
potential customers, the first impression was an environment conducive to quality and
consistency. 5S was one of the fundamental building blocks for an organization serious
about continuous improvement.
"Lean" thinking focuses on reducing waste and adding value to a process, by identifying
and removing the wasted and unnecessary effort, delays, costs, processes, inventory,
handling etc. The 5S approach lays the foundation to achieve this by standardizing
COURSE DETAILS operational practices to ensure efficient, ergonomic, repeatable, safe ways of working.
This brings many benefits: higher quality, lower costs, reliable deliveries, increased
morale, and improved safety … to name but a few. This is because it leads to a highly
visual workplace, which makes Problems and Waste immediately obvious. It is therefore
one of the most powerful Lean Tools, and provides a stable foundation upon which to
build all of your other improvement programs, Lean Tools, and Practices. It is also one
of the simplest to implement, and can be applied within your manufacturing
environment, office processes, or even within a service industry.
This one day course will provide you with a comprehensive overview of the 5S Process,
how to identify the 7 wastes, and how you can implement it in your organization.
39
April 2015
8D problem Solving
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
This 8D course is built upon the approach to problem solving that has been standardized in
the Automotive and Pharmaceutical industry, and is now also being used across a broad
spectrum of industry.
It provides an 8-step problem solving process that focuses on identifying the real “root cause”
and therefore preventing problem recurrence. The methodology identifies the symptoms,
defines the problem, establishes the cause and takes action that solve, prevent and lead to
improvement.
This one-day, highly interactive workshop will provide you with all the skills you need to use
the 8D approach to Problem Solving. Delegates will use the 8D template to solve a real
problem as they go through the learning of all the individual tools. High emphasis is also
COURSE DETAILS placed upon the soft skills of problem solving “team work”, as it is in this area that the high
impact benefits are won or lost.
Each participant will take away with them:
• A grounded understanding of the critical few tools for successful root cause problem
solving
• An 8D template that can be used in the workplace the next day
• Tips and suggestions for removing barriers and obstacles to problem solving
• Increased confidence due to the successful application of the method with a workshop
example
Who Would Benefit From This 8D Approach? This 8D approach is suitable for ALL types of
companies or organisations, not just manufacturing, but also public and voluntary sectors.
40
April 2015
Continuous Improvement - PDCA Approach
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
This training course is based around the PDCA (plan–do–check–act) management method
used in business for the control and continuous improvement of processes and products.
The methodology is successful by achieving small-step improvements, rather than

implementing one huge improvement. The Japanese use the term "kaizen" to describe this
process and it involves every level of the organization, from hourly workers to top-
management.
This course builds on these principles and will provide participants with a structured method
to manage change, using Lean Tools to identify opportunities for improvement, processes to
COURSE DETAILS test and validate the proposed improvements, and how to implement and sustain them.
Then build upon the improvement achieved to further improve using the PDCA cycle time
and time again.
Course Content
• The Need for Change
• Value Stream Mapping
• How We Approach Change
• Tools to Identifying Waste
• Deming Model of Continuous
• Spaghetti Diagrams
Improvement
• Cause and Effect Matrix
• Data Collection Methods
• Basic Lean Concepts
• Flowcharts & Process Mapping
41
April 2015
Process Mapping
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
A process map is a visual tool used to illustrate your core processes. It's a
communication tool, a planning tool, and also a tool to drive unnecessary costs out of your
organisation. It is also a practical tool to help you identify and address core problems in your
organisation.
PROCESS MAPPING is an essential and critical stage in the search for performance
improvement. Yet the approach is not widely recognised or understood. PROCESS MAPPING
will help managers and staff alike discover where the real problems lie and identify the
opportunities for improvement.
COURSE DETAILS Whether delivering a service or producing a product, successful organisations are in continual
pursuit of better, faster and cheaper. An agreed, accurate understanding of your processes
will provide new sources of rich stimulation for ideas to solve problems and find
improvements.
This course has been designed so that your business may use Process Mapping as THE TOOL
to drive improvement. The techniques explained in this practical "hands-on" workshop will
yield real, timely, and motivating results.
42
April 2015
Balanced Scorecard & Strategy Maps
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
In today’s challenging financial environment there is a fundamental imperative for any
organisation to be able to develop a clear strategy for its future success and to deliver on this
strategy. The use of Strategy Maps and Balanced Scorecard enables organisations to clarify
their vision and strategy and translate them into actions at all levels within an organisation.
The aim of this session is to introduce the principles of Strategy Maps and the Balanced
Scorecard and show how they can be used to develop and align objectives and targets,
monitor performance and drive improvement. The session will include syndicate activity,
giving you an opportunity to begin constructing a Strategy Map and a Scorecard
This training workshop is suitable for senior and middle managers from any organisation.
Experience or prior knowledge, whilst helpful, is not required as this workshop is fully self-
COURSE DETAILS
contained. The focus is on how Scorecards are actually used in practice and in the workplace.
AGENDA
• Basic concepts of Strategy maps and the Balanced Scorecard and how they can be used
to improve organisation performance
• How Strategy Maps and the Balanced Scorecard apply to different types of
organizations
• How to build and implement a Strategy Map and Scorecard for your organisation
• How to develop more meaningful performance measures
• The use of templates to help with its design and deployment.
The learning style is highly participative and interactive. You will work as part of a team
working on a case study to design a Scorecard and Strategy Map.
43
April 2015
Facilitating with Ease
TEL +353 (0)1 469 3100
MOBILE
3013 LAKE DRIVE,
ADDRESS
CITYWEST,
DUBLIN 24
These days it is impossible to be part of a business or any organisation without attending
meetings. They may be staff meetings, project planning groups, process improvement
workshops or any other situation that requires a group of people to come together to share
information, generate ideas, evaluate options, build consensus or take decisions.
To get the most from your people, you need to know how to create buy-in, generate
participation and empower people. It is impossible to build teams, consistently achieve
consensus or run effective decision making meetings without facilitation skills. The good
news is that these skills can be mastered by anyone.
COURSE DETAILS Agenda Who should attend?

During the day you will cover: • Team leaders or members
• What is a Facilitator? • Project and task force leaders
• A 4-step Model for working across • Supervisors or managers who hold staff
boundaries meetings
• How to get people involved • Community development practitioners
• Overcoming barriers to participation • Quality and process improvement leaders
• The 6 Decision Making Options • Change managers
• Managing Conflict • Consultants
• Making an Intervention • Anyone who needs to lead meetings and
• Planning a Session gain participation of others in the process.
44
April 2015
CORDATUS Consulting
Wide variety of Lean and Six Sigma courses from Beginners to Advanced
level
COURSE DURATION Vary from 1 day to 20 days depending on the course, curriculum and customer
COURSE CERTIFICATION Occasionally FETAC or ASQ certified as required by the customer
CONTACT Bernie Rushe

TEL +353 91 870708
Email brushe@cordatus.ie
GALWAY TECHNOLOGY CENTRE
ADDRESS WELLPARK ROAD
GALWAY
WEBSITE www.cordatus.ie
A detailed agenda and curriculum is available for each course on request.
• Six sigma green belt (8 – 10 day course)
• Six sigma black belt (20 day course)
• Six sigma yellow belt (2 day workshop)
• Introduction to Minitab (1 day)
• Introduction to Lean (1 day workshop)
• Value stream mapping (1 day)
• A3 thinking and problem solving (2 days)
• Business process mapping (2 days)
• Data capture and data representation (1 day)
• Design of Experiments – DOE (2-3 day workshop)
• Statistical process control – SPC (2 day workshop)
• Measurement systems analysis (1 day)
• Regression (1 day)
COURSE DETAILS • Root cause analysis (1 day)
• Failure modes and effects analysis – FMEA (1 day)
• Error proofing – Poka Yoke (1 – 2 day workshop)
• 5S (3 days)
• Quick changeover – SMED (2 days)
• TPM (3 x 3 day implementation workshops, spaced 1 month apart)
• Operational excellence programme design (1 day)
• Lean facilitation (5 days)
• Lean supply chain management (2 day workshop)
• Strategic planning (2 days)
• Team building (1 day)
• Negotiation skills (1 day)
• Voice of the Customer (1 day)
45
April 2015
Introduction to Lean Thinking
COURSE DURATION 1 Day Workshop
Internationally accredited American Society for Quality, or International Quality

COURSE CERTIFICATION Federation certification. Six sigma course curricula are compliant with ISO 13053-1
Quantitative methods in process improvement -- Six Sigma.’
TEL +353 91 870708
EMAIL brushe@cordatus.ie
GALWAY
WEBSITE www.cordatus.ie/cordatus-training-courses
Lean thinking is an approach to employee management, process management and workplace
organisation that increases market share through superior customer satisfaction. In a lean
organisation, employees seek to continuously make shorter, simpler and safer the processes that
deliver value to customers.
Learning Objective and Deliverables

At the end of this one day workshop, participants will:
• have a common understanding of lean thinking principles;

• understand how lean thinking differs from traditional management thinking, and the extent
of the change required in management perspective; approach to customer satisfaction;
people management, & process problem solving;
COURSE DETAILS • have an appreciation of relevant performance indicators in a lean environment;
• understand the extent of the effort and support required to implement lean thinking in the
organisation, and
• understand the fundamentals of building a successful lean transformation programme.
Who should attend?

This workshop is applicable to all those in a people management or project management role
within the organisation. The workshop content is modified to cater for the differing requirements
of senior and middle management groups. The workshop requires a minimum of 10 participants,
and we advise a maximum of 14 participants.
46
April 2015
Value Stream Mapping

Internationally accredited American Society for Quality, or International Quality Federation
COURSE CERTIFICATION certification. Six sigma course curricula are compliant with ISO 13053-1 Quantitative methods in
process improvement -- Six Sigma.’
TEL +353 91 870708
GALWAY
Value stream mapping (VSM) is a high level tool that enables a management team in a manufacturing
environment to take a systems approach to implementing operational excellence and customer
satisfaction. It is of most benefit when carried out in the design phase of process development. A
VSM workshop is facilitated on an annual basis during which “one year’s worth” of projects is
identified to further enhance customer service and process performance.
Learning Objective and Deliverables

At the end of this workshop participants will:
• understand the purpose and format of a high level value stream map;
• have a physical detailed VSM for the product (order processing, planning, purchasing,
production, quality and distribution);
• have identified measures of customer value in key processes;
COURSE DETAILS
• have a list of prioritised issues and action items on which to work on during a one year
period, that will deliver a more robust, lower cost and customer friendly process, and
•  have identified key performance metrics, the achievement of which will help to
guarantee consistent delivery of customer value.
The VSM forms the backbone of the continuous improvement roadmap for a product and will largely
determine the project resources & training effort required over each year in the future. In a lean
organisation the VSM workshop is repeated annually.
Who should attend?

VSM is facilitated with the product management team, with key operations, engineering, supply
chain and operations team lead personnel also in attendance.
47
April 2015
Toyota A3 & 8 Step Problem Solving

TEL +353 91 870708
GALWAY
Toyota 8 step problem solving training will help all problem solvers to approach projects with a new
found confidence. The 8 step process is highly interactive and collaborative in nature. The objective
is to enable the problem solver to ‘find a problem, solve a problem and prevent a problem from
coming back’.
The 8 steps are written up or drawn on an A3 size sheet of paper. This encourages brevity and
facilitates sharing of information amongst all stakeholders.
Learning Objective
At the end of the workshops the attendees will
COURSE DETAILS • have a common understanding of lean principles;
• be enabled to use the formal A3 problem solving approach to improve process performance;
• understand the value of cross-functional teamwork, and
• be enthusiastic to use the skills they’ve learned and eager apply them in the workplace.
The attendees will have a completed A3 of the workshop exercise at the end of the workshop. They
will also have a partially completed A3 of the organisation’s process problem. This will be completed
after the workshop.
48
April 2015
LEAN Facilitator Programme
COURSE DURATION 2 Full Day Workshop

TEL +353 91 870708
GALWAY
The lean facilitator is change agent who
• advises the management team on an appropriate lean roadmap for the organisation;
• sponsors lean projects, without necessarily taking part in the improvement activity himself;
• leads lean projects;
• mentors colleagues, project team leaders and team members in lean behaviour, and lean tools;
• train colleagues in lean tools and techniques.
His role is to select improvement projects based on organisation goals and the lean roadmap,
sponsor the teams and ensure projects are brought to a satisfactory conclusion, and ensure benefits
for the individuals and organisation are quantified. Typically the lean facilitator is a senior or middle
management team member, has well developed interpersonal skills. Ideally he works in the role on
a full time basis.
Learning Objective
This 5-day training course will enable the lean facilitator to become more effective in his role. It
COURSE DETAILS outlines how to develop an effective lean programme, sets expectations in terms lean programme
content, duration, effect on the organization, and defines the role of the lean facilitator in the
organization.
The lean facilitator programme will enable participants to:
• have a common understanding of lean principles & practices
• have a clear understanding of the programme roadmap (2-5 years)
• have an understanding of the level of organisation resources required for effective
• implementation
• understand the personal characteristics of successful lean facilitators
• understand the factors that influence successful change management
• understand the factors that enable people and teams to learn and apply learning
effectively,
• understand the nature and scope of lean projects, and
• support team leaders in leading their projects to completion.
49
April 2015
Six Sigma Green Belt Programme [ISO 13053]
5 Days the workshops are blocked as two separate sessions of 3 days and 2 days approximately 4 weeks
COURSE DURATION apart.
COURSE CERTIFICATION Certification by a Cordatus Consulting black belt and site manager
TEL +353 91 870708
GALWAY
http://www.cordatus.ie/wp-content/uploads/2014/09/Cordatus-ISO13053-Green-Belt-
WEBSITE
programme.pdf
Learning objectives
At the end of this programme participants will be enabled to:
• Use a formal project management method and problem solving tools to improve or
eliminate process problems;
• Lead a cross-functional team through successful project completion;
• Quantify business and financial benefits for the organisation and the customer.
Day 1
Define: Intro to lean, VOC, customer CTQ, defining the project, team leader role, team
member role , sponsor role, problem definition, goal setting, Gantt chart, project costing
DMAIC A3 development for each candidate
Day 2
SIPOC and process mapping, the 7 wastes, spaghetti mapping, goal review and revision, A3
COURSE DETAILS update
Day 3
Measure: Pareto chart, introduction to statistics, box plots, scatter diagrams, A3 update
Day 4
Analyse: Cause and effect, 5 whys, FMEA risk analysis & mitigation
Day 5
Improve & Control: 5S numbers game, pull systems and one piece flow, RFT and error
proofing in transactional systems Standard work, training, process based SOPs, control
charts, A3 update
Certification process, review & close
50
April 2015
Six Sigma Yellow Belt Programme
2 Full Day Workshop

COURSE DURATION
TEL +353 91 870708

WELLPARK ROAD
ADDRESS
GALWAY
WEBSITE www.cordatus.ie/wp-content/uploads/2014/10/Cordatus-YB-2-day-programme.pdf
Learning objectives
At the end of this programme participants are enabled to:
• Define customer critical to quality characteristics of processes/products;

• Understand the value of cross-functional teamwork;
• Use formal problem solving techniques to improve process performance;
• Understand the DMAIC approach to project management and problem solving, and
• Be primed to support green belts in the execution of their projects.
COURSE DETAILS
Who should attend?
All employees in a company undergoing six sigma transformation should attend a YB
programme. The learning programme is usually spread out over a 2-year time period. New
employees undergo YB training within 6 months of joining the company.
51
April 2015
LEAN Six Sigma Black Belt Programme
20 Days
COURSE DURATION
COURSE CERTIFICATION IQF Examination
TEL +353 91 870708

WELLPARK ROAD
ADDRESS
GALWAY
WEBSITE http://www.cordatus.ie/wp-content/uploads/2012/09/CordatusBBProgrammeStudyGuide.pdf
Formal Workshops: 20 days, in blocks of 2 or 3 days over six months. Total workshop contact
hours = 160 hours (assumes no preparatory green belt training).
Project work: One project will typically take between 4 to 6 months elapsed time to
complete. Typically BBs will work on 2 to 3 projects at a time as well as mentoring GBs.
Examination: BBs will complete an internationally recognised six sigma examination prior to
certification. The most popular agencies are the American Society for Quality (www.asq.org)
and the International Quality Federation (www.iqfnet.org). The lean examination is a 2 hour
COURSE DETAILS written examination developed and administered by Cordatus Consulting.
Certification: a lean six sigma black belt certification is awarded to the candidate following
• attendance at the workshops;

• successful completion of the required number of projects, and
• successful completion of the lean and six sigma examinations.
52
April 2015
Six Sigma Champion programme
4 Days
COURSE DURATION
COURSE CERTIFICATION certification. Six sigma course curricula are compliant with ISO 13053-1 Quantitative methods
in process improvement -- Six Sigma.’
TEL +353 91 870708

WELLPARK ROAD
ADDRESS
GALWAY
WEBSITE http://www.cordatus.ie/wp-content/uploads/2013/03/Champion-role-4-half-day-programme.pdf
The six sigma champion is a senior management team member who sponsors six sigma projects,
without necessarily taking part in the improvement activity itself. His/her role is to select
improvement projects based on organisation goals, resource the projects, sponsor the teams
and ensure projects are brought to a satisfactory conclusion and benefits for the individuals and
organisation are quantified.
In order to support projects, it is important that the champion understands the six sigma
approach to problem solving and understands the tools used to resolve problems.
Learning Objective
This 4-day training course will enable the senior management team to sponsor six sigma projects
effectively. It forms a vital introduction to the six sigma programme, and sets expectations in
terms programme content, duration, effect on the organisation and role of the champion in the
COURSE DETAILS programme.
The champion programme will enable participants to:
• have a common understanding of six sigma principles & practices
• have an understanding of the level of organisation resources required for effective
implementation
• understand the nature and scope of six sigma projects
• understand the personal characteristics of successful green belt and black belt candidates
• learn what to expect in terms of results & timing of results
• have a clear understanding of the programme roadmap (2-5 years)
• have a working knowledge of the tools used by green belts
• support GBs in leading their projects to completion
• Have an informed debate on the next steps for the company.
53
April 2015
LEAN Six Sigma Green Belt Programme
TEL +353 91 870708

GALWAY
WEBSITE http://www.cordatus.ie/wp-content/uploads/2013/09/GB-Lean-six-sigma-7-days.pdf
At the end of this programme participants will be enabled to:

• Use a formal project management method and problem solving tools to improve or
eliminate process problems;
• Lead a cross-functional team through successful project completion;
• Quantify business and financial benefits for the organisation and the customer.
Day 1
Lean: Intro to lean, the 7 wastes, Toast Kaizen video, the Lean Game rounds 1, 2 and 3, buffer
inventories, kanban and pull systems, voice of the customer (VOC),
Day 2
Define: Intro to six sigma, customer critical to quality (CTQ), scoping the project, team leader
role, team member role , sponsor role, problem definition, goal setting, Gantt chart,
project costing, SIPOC DMAIC A3 development for each candidate
COURSE DETAILS
Day 3
Process mapping, spaghetti mapping, Measure: data collection, run & Pareto chart, introduction
to statistics, histogram 7 ox plots, A3 update
Day 4
Measure: Measurement systems analysis (gauge R&R) variable data, data distributions,
measures of centering and spread, process capability analysis.
Day 5
Analyse: Cause and effect, 5 whys, FMEA risk analysis & mitigation
Day 6
Improve- lean tools: 5S numbers game, RFT and error proofing in transactional systems, quick
changeover (SMED) control charts, A3 update Certification process, review & close
Day 7
Control: Control charts, certification process, review & close
54
April 2015
Lean Six Sigma Green Belt (ISO 13053)
COURSE DURATION 6 Days Training and Assessment

2 Days Project Mentoring (Optional)
COURSE CERTIFICATION Crystal Business Solutions Lean Six Sigma Green Belt Certificate
(Note: ASQ Certification is also available upon request)
CONTACT Maria Ryan
TEL 087-6226899
EMAIL maria.ryan@crystalbusinesssolutions.ie
ADDRESS LOUGHLINSTOWN,
FEDAMORE,
CO. LIMERICK
WEBSITE www.crystalbusinesssolutions.ie
COURSE DETAILS The aim of this programme is to provide the trainee with the knowledge and skills to lead and
deliver a Key Business Improvement Project. This is achieved through the understanding and
utilisation of standard Lean and Six Sigma methodologies per ISO 13053-2:2011 "Quantitative
methods in process improvement". These tools focus on improving key Business metrics
including improving Customer, Compliance, Cost, Delivery, and Supply.
Programme Content
Day 1 Introduction to Lean and Six Sigma Day 5 Control Phase

• Introduction and benefits of Lean and Six • Overall Equipment Effectiveness (OEE)
Sigma • Introduction to DOE (Design of
• Define Phase (Problem Charter, SIPOC, Experiments)
Process Map) • Control Plans
Day 6 Assessment: Exam
Day 2 Define and Measure Phase
• Value Stream Map
• Graphical Presentation of Data
Day 7 and 8 Project Mentoring - Optional if
Day 3 Measure and Analyse Phase
required
• Gauge R&R
• Root Cause Analysis
• 5s and Error Proofing
Day 4 Improve Phase
• Single Minute Exchange of Dies (SMED)
• Kanban
• Statistical Process Control
55
April 2015
Lean Manufacturing Tools (per L22586)
COURSE DURATION 5 Days Training and Assessment

1 Day Project Mentoring (Optional)
COURSE CERTIFICATION Crystal Business Solutions

Manufacturing Tools Certificate
CONTACT Maria Ryan
TEL 087-6226899
FEDAMORE,
CO. LIMERICK
COURSE DETAILS The aim of this programme is to provide the trainee with the knowledge and skills to lead and
deliver a Lean Improvement Project to deliver operational goals. This is achieved through the
understanding and utilisation of standard Lean methodologies per the curriculum of the former
"Lean Manufacturing Tools - FETAC level 5 L22586". These tools focus on improving key
operational metrics including improving delivery, quality and productivity performance to meet
customer requirements.
Programme Content
Day 1 Introduction to Lean Day 4 Improve Phase

• Introduction and benefits of lean • Process Capability
• Improvement cycle • Statistical Process Control
Day 5 Exam and Project Presentation
Day 2 Lean Tools
• Value Stream Map
• Kaizen Event - Layout, Standard Work
Day 3 Lean and Six Sigma Tools Day 6 Project Mentoring - Optional if required
• 5s and Visual Factory and Error Proofing
• Single Minute Exchange of Dies (SMED)
56
April 2015
Lean Leadership Training
COURSE CERTIFICATION Crystal Business Solutions Certificate of Achievement
CONTACT Maria Ryan
TEL 087-6226899
FEDAMORE,
CO. LIMERICK
COURSE DETAILS This one day Lean programme is designed to practically demonstrate:
(a) what is Lean
(b) how it aligns to Business Strategy
(c) define what a Lean Leader does
(d) how a Lean Leader behaves.
Based on the Shingo Model, the aim of this course is to provide Managers and Leaders with the
knowledge and skills to commence and support Lean Deployment.
Programme Content
Leader and Lean Coach

Introduction to Lean
• What is Lean Coaching?
• Objective and Benefits of Lean Thinking
• What are you Coaching?
• Lean and Strategy - what it is and isn't
• Lean Coaching Process
• Shingo Model
• Lean Coaching Behaviours
• 5 Lean Principles and Tools
• Lean Coaching Practice
What Lean Leaders Do
Problem Solving Methodology
• Shingo Model - Standard Work for Lean
• Problem Solving Strategies
Leaders
• A3 Problem Solving Thinking and the
• Policy Deployment
Gemba Process
• Process Focus
• Problem Solving Tools - SMART Goal, Data
Presentation, 5 Why and Fishbone, 5S and • Change Management
Error Proofing • Continuous Improvement
• Practical Exercise of Problem Solving
57
April 2015
Lean Six Sigma Yellow Belt
COURSE CERTIFICATION Crystal Business Solutions Lean Six Sigma Yellow Belt Certificate
CONTACT Maria Ryan
TEL 087-6226899
FEDAMORE,
CO. LIMERICK
COURSE DETAILS Programme Aim

The aim of this programme is to provide the trainee with the knowledge and skills to utilise key
practical lean and statistical tools to analyse and improve business processes, by using a
standardised methodology.
Programme Content
Day 1 Introduction to Lean Thinking
• Introduction and benefits of Lean and Six Sigma
• Introduction to Lean tools (5 lean principles, Value, 5s, one piece flow, fishbone diagram,
Pareto chart, operator load chart)
• Introduction to A3 Problem Solving
Day 2 Introduction to Six Sigma

• Introduction to data and basis statistics (mean, range, standard deviation)
• MSE and Variable Gauge R&R
• Introduction and Interpretation Statistical process control (SPC)
• Complete an example of SPC and conclude from the data analysis
Day 2 Assessment of Learning
58
April 2015
Problem Solving Training
COURSE CERTIFICATION Crystal Business Solutions A3 Problem Solving Certificate of Achievement
CONTACT Maria Ryan
TEL 087-6226899
FEDAMORE,
CO. LIMERICK
This programme is designed to practically demonstrate what is a problem solving process using
COURSE DETAILS
the A3 Report, which is deployed by the leaders in lean, Toyota Motor Company. Based on the
John Shook's "Managing to Learn" , the aim of this course is to provide problem solvers with the
confidence, knowledge and skills to effectively resolve problems permanently
Programme Content
Introduction to Problem Solving

Practical Application of the A3 Problem
• Overview of historical approaches Solving Process in Action
• Why is A3 Problem Solving Different
• Define the Problem - Go to Gemba
• A3 Problem Solving Thinking - what is it
• Define the Current State - Flowchart,
and what are the benefits Data, Graphical Presentation
Introduction to A3 Problem Solving Process
• Define the Goal - SMART Goal
• Overview of the A3 Report as a Thinking • Root Cause Analysis - 5 Why Analysis,
Process Cause & Effect, Prioritisation
• The A3 Reporting Process • Action Plan - 5S , Error Proofing
• Monitor Results - Graphical Analysis
• Lessons Learned
59
April 2015
Introduction to Project Management
COURSE CERTIFICATION Crystal Business Solutions Introduction to Project Management Certificate
CONTACT Maria Ryan
TEL 087-6226899
FEDAMORE,
CO. LIMERICK
The aim of this program is to provide the trainee with a foundation of knowledge and skills to
COURSE DETAILS
utilise the Project Management Process complete with a number of Project Management tools
to effectively plan and execute a project.
Programme Content
Introduction
Project Execution
• Introduction to Project Management
• Project Team
• The Project Management Process
• Communication Process
• Role of the Project Manager
Project Initiation
Project Tracking and Control
• Project Charter
• Introduction to Project Tracking and
• Project Risks
Control
Project Planning
Project Closure
• Work Breakdown Structure
• Project Plan
• Budget / Resource Management
60
April 2015
DERG Mentoring Services
Core Concepts of LEAN Software Development (LSD)
CONTACT Dr. Michael Lane
TEL +353(0)87-286-5267
EMAIL spdtrainingsolutions@gmail.com
ADDRESS
WEBSITE www.dergmentoring.com
This course promotes an awareness of the lean movement and how it may be applied to
COURSE DETAILS
software development. Delegates will gain insights into LSD values and lean practices in the
context of popular current methods.
Learning Objectives
• Compare and contrast different software development methods

• Identify how aspirations of the Agile Manifesto are applied in practice
• Understand the core practices of the Scrum lifecycle
• Explain the rationale behind the application of core lean values
• Describe the lean software development philosophy
• Identify how lean software development values may support improvements in software
development approaches
Course Content
Topic 1: - Software development methods
Topic 2: - Agile Manifesto and principles - application in practice
Topic 3: - Scrum overview
Topic 4: - Lean Thinking
Topic 5: - Lean Software Development (LSD) - a management philosophy
Topic 6: - Application of lean terminology to Software Development practices
Topic 7: - LSD Values
Topic 8: - Application of LSD Values to Software Development
61
April 2015
Applied Lean & Agile Software Development
COURSE CERTIFICATION Dr. Michael Lane
CONTACT
TEL +353(0)87-286-5267
ADDRESS
This course will be of benefit to learners wishing to gain insights into the lean and agile software
COURSE DETAILS
development paradigms. Explanations of the theoretical values and practices underpinning
these development approaches are reinforced through participation in workshop exercises that
enable delegates to apply the concepts to their own experiences.
Learning Objectives
• Identify how aspirations of the Agile Manifesto and associated principles are applied in practice
• Contrast predictive project and agile project management by exploring generally accepted best
practices as presented by the Project Management Institute (PMI)®
• Understand the Scrum lifecycle and apply the core practices of this framework
• Determine supplementary Scrum practices to address various development situations
• Describe the lean software development philosophy
• Identify how lean software development values may support agile software development
practices
Course Content
Topic 1: - Software Development Approaches
Topic 2: - Agile Manifesto and practices - application of the concepts
Topic 3: - Project management - predictive versus adaptive
Topic 4: - Agile project management - core Scrum practices
Topic 5: - Applied agile pm: Scrum-in-action - supplementary practices from the field
Topic 6: - Lean Software Development (LSD) - a management philosophy
Topic 7: - Lean software development Values
Topic 8: - Application of lean terminology to Software Development
62
April 2015
Introduction to Agile Software Development
COURSE CERTIFICATION Dr. Michael Lane
CONTACT
TEL +353(0)87-286-5267
ADDRESS
This course will be of benefit to learners wishing to gain insights into the agile software
COURSE DETAILS
development paradigm. It is intended to provide insights to development managers on why they
may wish to pursue this approach. They are exposed to the motivations for transitioning from
predictive to adaptive approaches. Project managers gain an appreciation for key cultural and
team oriented aspects of software development that are supported by agile practices.
Developers are introduced to the various management and technical practices performed by
agile teams.
Learning Objectives
• Identify the characteristics of software development methods and distinguish between

predictive and adaptive approaches
• Understand the motivations for the advent of agile development approaches
• Describe the agile manifesto and how it informs and guides different methods
• Explore the specific values and practiceds of the two most widely-used ASD methods:
Scrum & XP
Course Content
Topic 1: - Software Development Approaches
Topic 2: - Introduction to Agile
Topic 3: - Agile Manifesto
Topic 4: - Agile project management - Scrum
Topic 5: - eXtreme Programming - XP
63
April 2015
Core Concepts of Project Management
TEL +353(0)87-286-5267
ADDRESS
COURSE DETAILS This introductory course promotes an awareness of project management and how certain core
practices may be applied to lean projects in all sectors. Delegates will gain insights into project
governance, planning, execution and control.
Learning Objectives:
• Identify and classify project characteristics

• Understand project governance and reasons that projects succeed (and fail)
• Commence projects using the chartering technique
• Define SMART project objectives
• Establish project SCOPE
• Appreciate issues related to scheduling and project cost management
• Describe appropriate techniques for controlling project performance
• Define how projects are closed successfully
Course Content
Topic 1: - Nature of projects - definitions, characteristics, constraints

Topic 2: - Understanding the role of project governance and structure
Topic 3: - Stakeholders and managing expectations
Topic 4: - ANSI Standard Project Management
Topic 5: - Project initiation
Topic 6: - Planning- task definition, scheduling and budgeting
Topic 7: - Understanding the integrated project plan
Topic 8: - Controlling project progress
Topic 9: - Managing project close-out
64
April 2015
Practical Project Management
TEL +353(0)87-286-5267
ADDRESS
COURSE DETAILS Delegates will be able to select and apply appropriate tools and techniques as required at
different stages in their lean project lifecycles. They will also become familiar with the PMI
PMBOK® ANSI standard which will support any future endeavours in pursuing the widely
recognized CAPM® and PMP® certifications.
Learning Objectives:
• Reflect on key project concepts that influence project management

• Effectively initiate, plan and execute basic controls for a project
• Develop a project charter and effectively gather project requirements
• Develop a realistic project schedule and budget
• Identify risks and reflect on strategies that may be applied to proactively reduce
the impact of risks to a project
• Plan, manage and use the critical area of communications to control projects
• Recognize the need for change and how to address changes consistently
Course Content
Topic 1: - Project principles and constructs

Topic 2: - ANSI Standard PMBOK®
Topic 3: - Establishing the work - charters, requirements, wbs and scope
Topic 4: - Building the project schedule
Topic 5: - Establishing and managing the project budget
Topic 6: - Addressing Quality and leading the project team
Topic 7: - Communications and Risk management
Topic 8: - Project Closure
65
April 2015
Lean Manufacturing Tools
COURSE DURATION 4 Days + optional day on site
COURSE CERTIFICATION L 22586 – FETAC Level 5
01 6856535
TEL
EMAIL sales@etacsolutions.com
PDC CENTRE,
DOCKLANDS INNOVATION PARK,
ADDRESS
128-130 EAST WALL ROAD,
DUBLIN 3
WEBSITE www.etacsolutions.com
Day 1 - History & Introduction to Lean. The 7 wastes. Lean foundations.
Day 2 – PDCA & improvement Tools. SPC & Process Capability, Standard Work, 5s &
the visual workplace, SMED
COURSE DETAILS Optional on-site mentoring day
Day 3 – Kanban, value stream mapping, Kaizen. Quality, Poka Yoke, Project Closure
Day 4- Project and VSM presentations
66
April 2015
Introduction to LEAN for Managers
01 6856535
TEL
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
• To give an overall understanding to the concept and origins of Lean.

• To give a fundamental understanding of the Principles of
• Lean business.
• To explore the best practices for a successful lean programme implementation.
Who Should attend
This course is intended for management with responsibility for key business processes
within the organisation. It is also intended for those working on breakthrough
performance on key business metrics.
COURSE DETAILS
Course Programme
• History & Introduction to Lean & Six Sigma

• 5 Lean Principles
• Lean improvement methodology
• Lean Implementation
• Action Planning
http://www.etacsolutions.com/downloads/1503271DayLeanForManagers.pdf
67
April 2015
Lean Tools - Customised for manufacturing Businesses
COURSE CERTIFICATION FETAC Level 5 5N5407
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
• To understand the concept and origins of Lean.

• To understand the 5 key principles: Value, Value Stream, Flow, Pull & Continuous
Improvement.
• To apply 8-step problem solving to business process improvement.
• To understand common ‘wastes’ in all process and how they can be eliminated.
• To deliver a return on investment to the company through successful completion of a

project.
Who Should attend
This course is intended for personnel with responsibility for leading teams in business
COURSE DETAILS
process improvement.
Course Programme
DAY 1 - History & Introduction to Lean. Waste from a lean perspective. Business simulation.
DAY 2 - 8-step Problem Solving.
DAY 3 - Workplace Organisation, Lean Material Systems & Kanban, Value Stream Mapping.
Project Closure.
DAY 4 - Kaizen. Quality, Mistake- Proofing, Standard Work.
DAY 5 - Project presentations.
http://www.etacsolutions.com/downloads/150310LeanTools5N5407.pdf
68
April 2015
Lean Tools - Customised for Service Businesses
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives

Improvement.

project.
Who Should attend
COURSE DETAILS
Course Programme
Project Closure.
69
April 2015
Lean Tools - Customised for Healthcare Organisations
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives

Improvement.

project.
Who Should attend
COURSE DETAILS
Course Programme
Project Closure.
70
April 2015
Team Problem Solving - Kaizen
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
• To give an overall understanding of the philosophy of Kaizen and how small working groups
can be organised to produce process improvements.
• To give a detailed description of the most common tools employed by Kaizen teams to define
and execute their projects.
• To ensure the participants can plan a Kaizen event in their place of work.
Who should attend

Managers, Supervisors, Team Leaders and personnel involved in Process Improvement.
http://www.etacsolutions.com/downloads/1005_Lean_Tools_-_Kaizen_-_ETAC.pdf
COURSE DETAILS Course Programme

• What is Kaizen? • Data gathering
• History • 7 analysis tools
• How to Kaizen • Implementation Plan
• VOC • Execution
• Problem Statements • Check & Sustain
• PDCA • Typical results
• 7 wastes • The Kaizen Blitz
• Value Stream • Roadblocks
71
April 2015
LEAN Material Systems - Kanban & Pull
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
• To give an overall understanding of the concept of kanban and how pull systems
can replace traditional re-ordering systems.
• To demonstrate that a systematic and disciplined kanban system should ensure no
material shortages whilst carrying less inventory.
• To ensure the participants can design a kanban system, train people in its
operation, and also how to calculate kanban quantities based on delivery lead-
times, frequency and batch size.
Who should attend

COURSE DETAILS Managers, Supervisors, Team Leaders and personnel involved in inventory
management.
http://www.etacsolutions.com/downloads/1005_Lean_Tools_-_Kanban_&_Pull_-
_ETAC.pdf
Course Programme
• Types of Kanban
• Why Pull Manufacturing?
• Implementing Kanban systems
• The Problem of Inventory
• One Piece Flow
• Just In Time
• Demand / Pull
• Kanban
• Standard Work & Takt Time
• JIT tactics
• Production Smoothing
• Benefits of JIT
72
April 2015
Foolproofing - Poka Yoke
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
• To give an overall understanding of the concept of mistake-proofing and how these
ideas can be incorporated into many processes.
• To give a detailed description of the most common tools employed in mistake
proofing.
• To ensure the participants can identify opportunities to apply Poke Yoke to their
existing quality control systems.
Who should attend
Managers, Supervisors, Team Leaders and personnel involved in process improvement.
COURSE DETAILS http://www.etacsolutions.com/downloads/1005_Lean_Tools_-_Poka_Yoke_-

_ETAC.pdf
Course Programme
• Traditional inspection
• What is Mistake Proofing?
• Everyday Examples • Point of Origin Inspection
• Effectiveness & ROI • 7 guidelines to mistake proofing
• Error Proofing and SPC • Common mistake proofing devices

• Inspection Techniques • Methods for using Poka Yoke
• Successive checks and self check • 3 rules for Poka Yoke
• Source Inspection
73
April 2015
Quick Changeover - Critical Window - SMED
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
• To compare traditional set up activities and roles with SMED and how these can be
radically re-organised to reduce changeover time.
• To demonstrate significant time savings using SMED by means of a practical
demonstration.
• To ensure the participants can take an existing changeover process, break this
down into SMED classifications and radically reduce the overall changeover time.
Who should attend
Engineers, Technicians, Supervisors and teams involved in machine changeover.

COURSE DETAILS
http://www.etacsolutions.com/downloads/1301LeanTools-
ReducingChangeoverTime(SMED)-ETAC.pdf
Course Programme
• Internal & External activities
• Changeover and Changeover Time
• Streamlining all activities
• Traditional Setup Steps
• Documenting procedures
• Classification of setup activities
• Typical SMED results
• 5 SMED Process Steps
• Ideas for Improvement
• Preliminary stage – data collection
74
April 2015
Learning to See - Value Stream Mapping
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Value Stream Mapping is a Lean technique used to analyse the flow of materials and
information currently required to bring a product or service to a consumer.
Objectives
• To complete a current state map for any process defining all process steps,
information flows and key information requirements
• To be able to analyse a current state map to identify process waste.
• To design a future state map, minimising process waste.
Who should attend
Managers and Engineers. Supervisors and Team Leaders. Process Improvement

Personnel.
COURSE DETAILS http://www.etacsolutions.com/downloads/1301LeanTools-
ValueStreamMapping(VSM)-ETAC(2day).pdf
Course Programme
• Process Waste
• What are Value Streams?
• The Future State
• Identifying the Value Streams
• Enhancing the Future State
• Typical results
• The Current State
• Implementing Change In Your
• 7 steps to mapping the current state
organisation
• Administration mapping
• Roadblocks
75
April 2015
Introduction to LEAN Six Sigma
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
This one day course serves as an introduction to Lean and Six Sigma. The workshop
presents the concepts, tools and techniques involved in business process improvement.
Objectives
• To give an overall understanding to the concept and origins of both Lean and Six Sigma.
• To give a fundamental understanding of the Principles of both Lean and Six Sigma.
• To deliver the practical know-how to identify opportunities for Waste elimination.
• To ensure the participants having identified opportunities can translate these into
specific actions for back at work implementation.
Who should attend
This course is intended for personnel with responsibility for resolving process problems
in operations or for those working on continuous improvement. It is also intended for
COURSE DETAILS those looking for breakthrough performance on key business metrics.
http://www.etacsolutions.com/downloads/1005_Lean_Sigma_-
_one_day_introduction_-_ETAC.pdf
Course Programme
• History & Introduction to Lean & Six Sigma

• Six Sigma Principles
• Six Sigma Methodology: DMAIC
• The Principles of Lean & Value
• Project Selection
• Voice of the Customer
• Project Case Studies
• Action Planning
76
April 2015
LEAN Six Sigma Yellow Belt
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
This two day course introduces the fundamental lean and six sigma tools employed by
teams in business process improvement projects.
Objectives
• To understand the concept and origins of both Lean and Six Sigma.
• To understanding the fundamental tools used in the Define, Measure, Analyse, Improve
and Control phases of business process improvement.
Who should attend
This course is intended for personnel who will be participating in business process
improvement projects.
http://www.etacsolutions.com/downloads/1006_Lean_Sigma_Yellow_Belt_(2_Days)_-
COURSE DETAILS _ETAC.pdf
Course Programme
Day 1 –
• History & Introduction to Lean & Six Sigma.

• Value 7 waste.
• Improving our business.
Day 2 –
• D.M.A.I.C.
• Project simulation.
• Lean / Six Sigma tools
77
April 2015
Six Sigma Green Belt
COURSE CERTIFICATION ASQ
TEL 01 6856535
PDC CENTRE,
ADDRESS
DUBLIN 3
Objectives
Who should attend
http://www.etacsolutions.com/downloads/1402ASQSixSigmaGreenBelt10DayETAC.pdf
COURSE DETAILS Course Programme
78
April 2015
LEADING EDGE GROUP

LEAN White Belt - Healthcare | Supply Chain Management | Manufacturing |
Shared Services / Finance

COURSE DELIVERY Attendance
CONTACT Claire O Brien
TEL 021 4855863
CONTACT Paul Ryan
TEL 0044 75803 15309
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS COBH,
CO. CORK
WEBSITE www.leadingedgescm.com/courses
The Lean White Belt is a 1-day instructor-led program that provides participants with a
basic introduction and awareness of Lean Thinking and benefits both themselves and the
organization through the successful implementation of Lean principles.
The program helps to educate and involve all employees in their organization’s efforts to
improve process efficiencies and eliminate waste. The program is an excellent way to train
large numbers of staff as part of a change management or awareness initiative for Lean
implementation.
The Lean White Belt program covers the following topics:
COURSE DETAILS • Introduction to Lean

• Lean Thinking and Principles
• Why organizations typically implement Lean
• What is waste?
• Benefits of a 5S program
79
April 2015
LEADING EDGE GROUP
Lean Green Belt Program - Financial Services & Adminstration
COURSE DURATION 3 – 6 months

COURSE DELIVERY Online and Instructor Led
COURSE CERTIFICATION UK FHEQ Certificate Level 4, 30 Credits
TEL 021 4855863
CONTACT Paul Ryan
TEL 0044 75803 15309
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS COBH,
CO. CORK
The program is specifically designed for professionals working in finance, accounting,
administration functions or contact centres. The program provides participants with an
understanding of the theory and effective application of Lean concepts, tools and practices.
The Instructor Led option incorporates 5 days of on-site training.
Participants receive 6 month access to an online portal from where they can access each
lesson, practice learning, access pre-exams and online learning resources, receive
assessment guidelines, interact with fellow students and receive expert mentoring.
• Introducing Lean Thinking
COURSE DETAILS • Lean Tools and Practices 1: Improving Process Flow

• Kaizen
• 5S
80
April 2015
LEADING EDGE GROUP
Lean Green Belt Program - Manufacturing

COURSE DELIVERY Online and Instructor Led
TEL 021 4855863
CONTACT Paul Ryan
TEL 0044 75803 15309
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS COBH,
CO. CORK
This program provides participants with an understanding of the theory and effective
application of Lean concepts, tools and practices. Participants are required to target an
area within their organization and leverage their learning to initiate, implement and
sustain quantitative improvements through a workplace project.
The Instructor Led option incorporates 5 days of on-site training. Participants receive 6
month access to an online portal from where they can access each lesson, practice
learning, access pre-exams and online learning resources, receive assessment guidelines,
interact with fellow students and receive expert mentoring.
COURSE DETAILS • Introducing Lean Thinking

• Kaizen
• 5S
81
April 2015
Lean Healthcare Green Belt
COURSE DURATION 3 - 6 months
COURSE DELIVERY Online or classroom based
OHA Certified (own accreditation body)

www.oha.com/education/
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
This program is specifically designed for professionals working in healthcare

organizations. The program provides participants with an understanding of the theory
and effective application of Lean Healthcare concepts, tools and practices. Participants
are required to target an area within their organization and leverage their learning to
initiate, implement and sustain quantitative improvements through a workplace project.
Participants receive 6 month access to an online portal from where they can access each
lesson, practice learning, access pre-exams and online learning resources, receive
assessment guidelines, interact with fellow students and receive expert mentoring.
COURSE DETAILS • Introducing Lean Thinking
• Applying Lean Thinking to Healthcare
• Kaizen
• 5S
• Implementing Lean and Six Sigma in Healthcare
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April 2015
Lean Yellow Belt Certification Program
COURSE DURATION 2 days instructor Led or 2 Months on Line

COURSE DELIVERY Online and Classroom based
COURSE CERTIFICATION Institute of Industrial Engineering Certification [www.iie.ie/lean.asp]
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
Lean Yellow Belt

Introduction to Lean | Lean Thinking and Principles | Waste – Introducing TIM
WOOD | Value Stream Mapping – includes 4 hours of working on live example |
Introduction to Kaizen & 5S
Lean Sigma Yellow Belt

The beginning of Six Sigma | What is a process? | Lean Six Sigma methodologies
in performance improvement | DMAIC roadmap | Cost of poor quality | Gathering
COURSE DETAILS
data | Introduction to Lean Six Sigma tools | Mapping tools | Classifying tools |
Counting tools | Measuring tools | Run/ Control charts
83
April 2015
Lean Green Belt Program - Supply Chain Management

COURSE DELIVERY Online / Instructor Led
Level 7, 15 Credits
COURSE CERTIFICATION Certified by the Irish Institute of Industrial
Engineers and the Canadian Professional Logistics Institute
CONTACT Claire O’Brien
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
This program provides participants with an understanding of the theory and application of
Lean concepts, tools and practices. Participants have the opportunity to target an area
within their organization and leverage their learning to initiate quantitative improvements.
Participants receive 6 month access to an online portal from which they can access each
lesson, take assessments, access pre-exams, and access online learning resources, interact
with fellow students and receive expert mentoring.
COURSE DETAILS • Understanding the Supply Chain

• Lean Thinking
• Introducing Lean to the Supply Chain
• Lean SCM Tools and Practices
• Value Stream mapping
• Kaizen
• 5S
• Lean SCM Ancillary Tools and Practices
84
April 2015
Lean Black Belt Programme - Healthcare
COURSE DURATION 6 months

COURSE DELIVERY Distance Learning
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
Pre-requisites:
• Lean Healthcare Green Belt completion or relevant professional qualification
• 2-3 years relevant healthcare experience
• Two references from signatories in your organization
This distance learning program aims to provide participants with a practical application of
advanced Lean tools and techniques within the healthcare sector, as well as the
appropriate process improvement, leadership and program management skills to drive and
sustain the changes that are necessary for a successful Lean transformation.
Black Belt holders are a key ingredient for organizations striving to deploy a Lean
philosophy and culture. This program develops the expertise required to help transform
organizations to world-class status, as well as providing the opportunity to communicate
COURSE DETAILS with Lean practitioners and experts around the world.
The Lean Healthcare Black Belt program covers the following topics:
• Advanced Lean Tools and Practices
• Managing Lean Projects
• Lean Strategic Planning and Implementation
• Effective Leadership and Change Management
Method of Assessment:
• Participation in the online tutorials/discussions and events
• Submission of module assignments
• Completion of an in-house project
85
April 2015
Lean Black Belt Programme - Supply Chain Management

COURSE CERTIFICATION Certification by Institute of Industrial Engineers
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
Pre-requisites:
The Lean SCM Black Belt program aims to provide participants with a practical application
of advanced Lean tools and techniques, as well as developing the appropriate process
improvement, leadership and program management skills to drive the changes that are
necessary for a successful and sustainable Lean transformation.
The program is aimed at career-minded practitioners who work in either supply chain,
manufacturing or related functions such as quality, engineering, finance and who have
some responsibility for driving continuous improvement initiatives within their
COURSE DETAILS organization. It is also suitable for those who have some experience in Lean and wish to
further develop their knowledge and skills in these areas.
The program consists of the following four modules:

86
April 2015
Lean Black Belt Programme - Manufacturing

COURSE CERTIFICATION Certification by Institute of Industrial Engineers
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
Pre-requisites:
The Lean SCM Black Belt program aims to provide participants with a practical application
of advanced Lean tools and techniques, as well as developing the appropriate process
improvement, leadership and program management skills to drive the changes that are
necessary for a successful and sustainable Lean transformation.
The program is aimed at career-minded practitioners who work in either supply chain,
manufacturing or related functions such as quality, engineering, finance and who have
some responsibility for driving continuous improvement initiatives within their
COURSE DETAILS organization. It is also suitable for those who have some experience in Lean and wish to
further develop their knowledge and skills in these areas.
The program consists of the following four modules:

87
April 2015
Lean Master Black Belt Programme
COURSE DURATION Three 6 month learning pillars

The program is based on continuous assessment for each pillar and the Master Black Belt
COURSE DELIVERY
project. The program combines distance/on-line learning and face-to-face instruction.
TEL 021 4855863
CHARTER HOUSE,
HARBOUR ROW,
ADDRESS
COBH,
CO. CORK
The aims of this program are to:
• Develop your skills through challenging your perceptions and to stimulate you to
become an implementer of change
• Expand your horizons and scope of influence
• Develop enterprise-wide problem solving skills
• Develop mentoring skills
• Provide you with an in-depth working knowledge of Lean strategy development
and deployment
Upon completion of the program, you will be able to:

• Identify where any organization is in terms of its continuous improvement
journey
• Identify enterprise-wide ‘burning bridges’
COURSE DETAILS • Identify and understand the current culture of an organization
• Advise the senior management team on necessary changes to improve the
business
• Mentor other belts on Lean initiatives
• Run enterprise Kaizens (Jishuken)
• Evolve Lean tools/techniques to meet the needs of the enterprise
• Work with the senior management team to address and resolve enterprise
problems
• Lead significant problem solving initiatives
• Lead the senior management through the Lean strategic planning process
• Drive the deployment of the strategic plan
• Drive the behaviour and organizational changes needed to create and sustain a
culture of continuous quality improvement
88
April 2015
LBSPartners
Lean Leadership for Being Green
COURSE DURATION The primary delivery instrument will be eight days of lectures over 8 weeks comprising
of three sessions of 2, 3 & 3 days. Total contact hours will be a minimum of 56 hours. It
is estimated to complete this work will require up to 70 hours of non-contact work on
the part of the student.
COURSE DELIVERY
COURSE CERTIFICATION NQF Level 8 with 6 ECTS credits awarded by the University of Limerick
CONTACT Anne Mc Donogh
TEL 061 518408
EMAIL info@lbspartners.ie
ADDRESS TIERNEY BUILDING,
CASTLETROY,
LIMERICK
WEBSITE www.lbspartners.ie
COURSE DETAILS Increasingly Lean Thinking is being adopted by organizations to reduce cost, increase
productivity, and improve customer service. The impact of Lean within an organization
is directly related to the ability and motivation of management/ leadership. In many
cases the leadership don’t understand what to do and how to do it. Therefore they do
not take responsibility for moving the organization from one doing Lean to one focused
on being Lean.
This program is aimed at the Leadership of organisations committed to making this
transition
This comprehensive Leadership development programme run over an eight week period,
will consist of lectures, simulations, demonstration and workshops and will involve guest
speakers from industry.
The module will include
Fundamental knowledge of Lean Thinking Methods, tools and approaches to
define direction
• History
• Philosophy • Strategic planning
• Principles • Policy deployment
• Concept and Tools • Value Stream Mapping
• Flow (SMED, Poke Yoke, Standard
Work)
• Pull Tools (Kanbans, Heijunka)
• Development plan
Tools and methodologies to deliver the plan Developing people and culture
• Problem Solving tools (DMAIC, • A3 process
PDCA) • Kata
• 6S and Visual Management • Kaizen
• Lean Framework • Lean Training
• Governance • Oobeya
• Leader Standardised Work
89
April 2015
Lean Leadership

COURSE CERTIFICATION Certificate of completion awarded by LBSPartners
TEL 061 518408
TIERNEY BUILDING,
ADDRESS
CASTLETROY,
LIMERICK
The aim of this 2 day programme is to provide the client’s leadership team with a solid foundation
regarding Lean Thinking and an understanding of how to approach a Lean transformation within their
business.
It is essential learning particularly for senior organisational leaders addressing the twin objectives of:
• Providing a precise understanding of the fundamental concepts which underpin Lean
Thinking
• Providing clarity on the critical foundational elements required to commence the journey
to Lean transformation & continuous improvement
Preparing participants to determine specific initial/next steps in an effective Lean programme
The programme addresses the basic principles which underpin Lean (Value, Value Streams, Flow, Pull
and Perfection) and the concept of the “8 Wastes” which manifest themselves across all business
environments.
COURSE DETAILS Lean Fundamentals

• Lean Principles
• Eight Wastes as defined by Lean
Continuous Improvement Framework
• 6S/Workplace Organisation
• Visual Management
• Standard Work
• Continuous improvement through Problem Solving/A3 methodology
It explores the key foundational tools and methods which the organisation will employ and explores
application within the specific client environment. Building on this understanding, the programme
focuses on ensuring a clear understanding of the elements the organisation will need to have in place
to ensure an effectiveness Lean programme.
By the end of the course, participants should have a solid understanding of the Lean Concepts, Value,
Wastes and tools that will be used to apply these learnings to identify opportunities for improvement
in their business
90
April 2015
Lean Sigma Tools Programme
COURSE DURATION 1 day for each module

TEL 061 518408
TIERNEY BUILDING,
ADDRESS
CASTLETROY,
LIMERICK
Lean Thinking provides a number of tools and methodologies used to drive Continuous
Improvement in an organisation. The Lean Sigma Tools programme is designed to meet
individual customised client needs in a range of specialist areas, including:
6S & Visual Management
This Module looks at 6S in the context of an overall Visual Management Framework and details how 6S
improves workplace organisation and provides the first steps to visual control. It covers the development
and display of key indicators and the use of visual standards and controls.
Lean Strategy
This module provides management with a detailed understanding of the strategy/policy deployment
concept, also referred to as Vision driven Leadership for Breakthrough Improvement.
Kaizen
This module outlines some of the essential conditions which must be met to enable kaizen events to realise
their full potential. The roles and responsibilities of key stakeholders are described, as are the attitudes and
behaviours required from all the shareholders involved.
COURSE DETAILS
This module provides an introduction to Value Stream Mapping, identifies and explains the advantages of
VSM, and the reasons why it plays such an important role in the implementation of any Lean strategy.
It identifies and explains the necessary steps from initially identifying the product family through the
process of constructing a Current State Map. It also gives consideration to the creation of Ideal State, and
generation of a Future State Map.
Programme governance
This module provides programme managers with a detailed overview of the structures which should be
used to ensure a programme is managed successfully. It is aimed at personnel within a company who are
expected to deliver programmes successfully and work with individual project managers to ensure project
deliverables are produced.
Statistical Process Control (SPC)
This module is centred on the concept of Statistical Process Control, focusing on the measurable control of
specific processes. It commences with a look at common cause and special cause variation then takes
participants through SPC chart construction and finally looks at the interpretation of data captured.
91
April 2015
Lean Sigma Green Belt

CONTACT Anne McDonogh
TEL 061 518408
TIERNEY BUILDING,
ADDRESS
CASTLETROY,
LIMERICK
The program covers the key concepts of Lean Thinking (Value, Value Stream, Flow, Pull, and Perfection),
brings a practical understanding of how to identify and expose the opportunities presented by the
ubiquity of waste in businesses and delivers practical instruction in powerful Lean tools & techniques
such as Value Stream Mapping and Kaizen and others.
Blended with this, the program provides instruction on primary Six Sigma concepts such as variation and
process capability and incorporates the problem solving and process improvement techniques
associated with the Six Sigma framework known as DMAIC (Define, Measure, Analyse, Improve, and
Control). Detailed instruction on implementation of foundational Lean approaches such as 6S Workplace
Organisation, Visual Management & Standardised Work is provided while other powerful methodologies
such as SMED, Kanban, TPM & OEE are also covered.
It is envisaged that in conjunction with the training, participants will lead or play a leadership role in the
COURSE DETAILS completion of an improvement project defined by the business Certification of the overall programme
will be assessed partly on the basis of successful project completion
• Setup reduction (SMED)

This course is composed of the following modules:
• Take Time
• Lean Sigma Overview • Standardised Work
• Six Sigma Overview • Kanban
• Lean Fundamentals • Kaizen
• Lean Principles • Total Productive Maintenance (TPM)
• Value & Overall Equipment Effectiveness
• Value Stream (OEE)
• Flow • The DMAIC Methodology
• Pull • Define
• Perfection • Measure
• Value Stream Mapping • Analyse
• 6S and Visual Management • Improve
• Control
92
April 2015
Lean Sigma Yellow Belt

TEL 061 518408
TIERNEY BUILDING,
ADDRESS
CASTLETROY,
LIMERICK
The objective of this programme is to provide participants with the necessary skillset to support
day-to-day operational excellence and continuous improvement activities across business
organisations, within the context of an overall Lean Sigma programme.
It is aimed at team members throughout the organisation who will play a role in continuous
process improvement. It is also particularly suitable for team leads and leaders of Rapid
Improvement Teams (RITs).
It equips participants with a detailed understanding of the use of tight operational performance
focus, 6S workplace organisation, Visual Management and Standardisation to expose primary
opportunities for improvement. In tandem with this it provides participants with the skillsets
to solve problems using structured problem solving methods which lie at the core of continuous
improvement to fix issues and ensure operational performance targets are achieved.
The Lean Sigma Yellow Belt encompasses the following modules:

6S/Workplace Organisation & Visual Management
COURSE DETAILS • Key concepts, objectives & benefits
• Implementation within the workplace
• Critical success factors
PIT Process
• Describes how PIT – short interval control focused on daily workplace performance -
is critical in ensuring operational excellence and driving continuous improvement
consistently.
Problem Solving
• Seven fundamental Problem Solving Tools
• Root Cause Analysis (RCA)
• Overview of the DMAIC Methodology
• The A3 methodology
Teams and Teamwork
• Provides instruction on the essentials of teamwork and promotion of effective team
performance
93
April 2015
Lean Project Manager

TEL 061 518408
TIERNEY BUILDING,
ADDRESS
CASTLETROY,
LIMERICK
The Lean Project Manager Programme combines the philosophy of Lean Thinking with
the discipline of Project Management and the concepts of teamwork and team
performance
This course is uniquely designed to support project manager and team member
engagement by specifically aligning comprehensive classroom based instruction,
workshops and activities with client based project work. It is envisaged that in
conjunction with the training, participants will lead or play a leadership role in the
completion of an improvement project defined by the business Certification of the
overall programme will be assessed partly on the basis of successful project completion.
The course combines classroom training with the practical application of the concepts
learned on actual workplace problems, including the selection of the appropriate tools
and application of methods. The training may be supplemented by support from an
identified mentor.
The course contains the following elements:
Lean Thinking – including the Five Lean Principles, Eight Wastes as defined by Lean and
COURSE DETAILS specific modules on a selection of Lean Tools & Techniques
Critical Lean elements such as 6S/Workplace Organisation, Visual Management,
Standard Work, Kaizen, Pull systems & Kanban, TPM & OEE, Value Stream Mapping, PIT
Process
Teams & Teamwork – consisting of team set-up, management of team performance ,
coaching team members and running team meetings effectively
Basics of Project Management – incorporating project establishment and chartering, the
project lifecycle & critical project management skills
Problem Solving: The programme investigates the role of problem solving as the basis of
continuous improvement, it incorporates the process improvement and problem solving
A3 process. Utilising the Six Sigma framework known as DMAIC (Define, Measure,
Analyse, Improve, and Control) or alternatively the Demming framework known as PDCA
(Plan, Do Check, Act).
The key Lean approaches such as 6S and Visual Management are incorporated in this
framework which also includes a number of non-statistical problem solving tools that can
be used immediately to discover the root cause of defects and other problems.
94
April 2015
Manufacturing Excellence
COURSE DURATION 5 classroom days, followed by project completion over next 3 months
FETAC Level 5, L22586

CONTACT Raymond J. McEvoy
MANUFACTURING EXCELLENCE,
12 PARK AVENUE,
ADDRESS MAYPARK,
WATERFORD,
WEBSITE www.manufacturing-excellence.ie
Contents of the programme include: -

• Identifying Waste
• Material Flow
• 5S Workplace Organisation
• Standard Work & Load-Cycle time Charts
COURSE DETAILS • Layout
• Team working and Chartering
• Improvement Cycles
95
April 2015
Lean Enterprise Principles, Introduction
12 PARK AVENUE,
ADDRESS MAYPARK,
WATERFORD,
Lean Enterprise Principles cover the range of principles that have been found to underly
the extraordinary success of many companies in being able to continuously improve the
productivity of their operations, while offering improved quality products at shorter lead
times. Lean Enterprise focuses on identifying the value stream and relentlessly eliminating
all wasted activity from the process.
Contents of the programme include overviews of: -
COURSE DETAILS • Understanding Value

• Lean Benchmarks
• Understanding Takt Time
• Visual Control
• Standard Work
• Flow and Pull
• Built-in Quality
• Materials Systems
96
April 2015
5S workplace Organisation
12 PARK AVENUE,
ADDRESS MAYPARK,
WATERFORD,
Organisation of the workplace is critical to establishing a productive and constantly

improving operation, whether it be a manufacturing, administrative or service
organisation. While stressing basic, relentless housekeeping, it also covers significance of
regular cleaning, appropriate organisation of tools and supplies and the importance of
Visual Control.
COURSE DETAILS Contents of the Programme include: -

• Description of the 5 Ss
• Significance of Visual Control and Visual Management
• Implementation Strategy
• Strategy to Ensure On-Going improvement
97
April 2015
12 PARK AVENUE,
ADDRESS MAYPARK,
WATERFORD,
Whenever there is a product for a customer, there is a Value Stream. The challenge lies in
seeing it. Once the stream is identified and mapped, it is easier to eliminate the wasted
activities that consume resources unnecessarily. Value Stream Mapping is a key tool when
implementing Lean Enterprise principles.
COURSE DETAILS Contents of the programme include: -

• Preparing a Current State Map
• Principles of a Lean Value
• Stream Creating the Future State Map
• Achieving the Future State
98
April 2015
MCO | PROJECTS
Introduction to Lean Six Sigma in Healthcare
COURSE DURATION 1 Day White Belt Equivalent
CONTACT
01 8870630
TEL
imartin@mco.ie
EMAIL
MCO PROJECTS LTD

ADDRESS 121 – 122 CAPEL ST
DUBLIN 1
www.mco.ie
WEBSITE
This one day training programme is designed to deliver a comprehensive introduction to

LEAN Six Sigma and the key elements needed to successfully implement LEAN as part of a
wider Transformational Change Programme or a stand-alone project.
• What is Lean and Six Sigma?
• Key concepts of Lean Six Sigma
• History of Lean Six Sigma
• Relevance of Lean Six Sigma in Healthcare
• Introduction to LSS DMAIC methodology and framework
• Introduction to Project Selection and Scoping
• Implementing LSS – key elements for success and barriers to change
COURSE DETAILS
• Understanding the Voice of the Customer
• Motivation and Influencing techniques
• Required project supports and structures
• Project Reporting
• Celebrating Successes
99
April 2015
Fundamentals of Lean for Healthcare
COURSE DURATION 2 Day Yellow Belt Equivalent
CONTACT
TEL 01 8870630
EMAIL imartin@mco.ie
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
• A good understanding of the concepts of Lean Six Sigma

• Understand how utilisation of DMAIC can deliver sustainable process improvement
• The ability to recognise DMAIC tools and their application
• Ability to participate in process improvement teams that apply Lean Six Sigma tools &
techniques
• The ability to leverage data for change management purposes and understand data
collection techniques
• Understand the roles within Lean Transformational Programmes
Day 1
• Introduction to Lean Six Sigma concepts and methodologies
• DMAIC framework
• Value and Waste
• Process and Value Stream Mapping
COURSE DETAILS
Day 2
• Lean Six Sigma Projects election
• Team Dynamics
• Stakeholder engagement
• Core tools used in the DMAIC
• The Power of data
• Project Simulation exercise
Case Studies will be used throughout the course to provide learners with practical
application examples.
100
April 2015
Fundamentals of Lean for Business
COURSE DURATION 2 Day Yellow Belt Equivalent
CONTACT
TEL 01 8870630
MCO PROJECTS LTD

DUBLIN 1
WEBSITE www.mco.ie
Day 1
• Introduction to Lean Six Sigma concepts and methodologies
• DMAIC framework
• Value and Waste
• Process and Value Stream Mapping
Day 2
• Lean Six Sigma Projects election

• Team Dynamics
COURSE DETAILS • Stakeholder engagement
• Core tools used in the DMAIC
• The Power of data
• Project Simulation exercise
Case Studies will be used throughout the course to provide learners with practical
application examples.
101
April 2015
Lean Briefing for Business Executives
COURSE DURATION Half Day

CONTACT
TEL 01 8870630
MCO PROJECTS LTD

DUBLIN 1
WEBSITE www.mco.ie
This half day training programme is designed as a comprehensive introduction to the key
elements required for the successful implementation of improvements in standalone projects
or as part of a wider Transformational Change Initiative
Course Outline

o Introduction to the DMAIC methodology and framework
o Implementing Lean Six Sigma – key elements for success and barriers
COURSE DETAILS o Understanding the Voice of the Customer
• Project Selection and Scoping
• Required project supports
• Project Report Outs
102
April 2015
Lean Briefing for Healthcare Executives
COURSE DURATION Half Day

CONTACT
TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
This half day programme is designed as an introduction to the key elements required for the
successful implementation of improvements in stand-alone projects as part of a wider
Transformational Change Initiative.
Course Outline
COURSE DETAILS o Introduction to the DMAIC methodology and framework
o Implementing Lean Six Sigma – key elements for success and barriers
• Project Selection and Scoping
• Required project supports
• Project Report Outs
103
April 2015
Lean Project Implementation
COURSE DURATION 5 Days Green Belt Equivalent

CONTACT
TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
This action learning training programme will assist a project group to deliver a selected Process
Improvement Project through the understanding and use of Lean Six Sigma principles. Group
members will be introduced to Lean methodologies and supported in applying the tools and
techniques in a workshop, action learning setting.
Course Outline
COURSE DETAILS Module 1: Define Training Workshop
Module 2: Measure Training Workshop
Data Collection Period
Module 3: Analyse Training Workshop
Module 4: Improve Training Workshop
Module 5: Control Training Workshop
104
April 2015
Lean for Frontline Managers in Healthcare

CONTACT
TEL 01 8870630
MCO PROJECTS LTD
121 – 122 CAPEL ST
ADDRESS
DUBLIN 1
WEBSITE www.mco.ie
Frontline Managers leading improvement projects must understand the technical aspects of
projects and also lead and bring out the best in their teams. This course, delivered over 6 days
in a practical, action learning tutor-led style, will assist participants in accelerating their
transformation agenda in a sustainable manner.
Course Outline
COURSE DETAILS Day 1 – Introduction to Lean Six Sigma + Defining your Project
Day 2 – Measuring Current Performances
Day 3 – Analyse, What’s going wrong in the process?
Day 4 – Improve, What solutions can be implemented?
Day 5 – Control, Sustaining the improvements
Day 6 – Report-Out
105
April 2015
Data Collection & Analysis

CONTACT Laura Magahy – Programme Director Liz Martin – Lean Programme Manager
TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
This one day training programme is designed to provide an understanding of the critical
techniques for data collection and an introduction to data analysis through a hands on, practical
approach that demystifies statistics and equips teams with the tools to unlock the power of
data.
Course Outline
• Introduction to Lean and Six Sigma
• Harnessing data- The power of evidence based problem solving
• Types of data and measurement scales
COURSE DETAILS
• Data collection methods
• Sampling techniques
• Understanding your process performance
• Understanding capacity and demand
• Metrics and targets
• Data Manipulation & Graphical analysis
• Pareto Principle
• Statistical process control
106
April 2015
5S

TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
This one day training programme is designed to provide the learning and tools to implement 5S
in the workplace in order to create a cleaner, safer and more efficient work environment.
Course Outline
• Introduction to 5S methodologies
• The benefits of working in an organised, efficient environment
• The five ‘S’ elements
COURSE DETAILS • Develop a 5S programme
• Prepare a 5S audit system to maintain standards
• Practical application in the workplace – tips & techniques
• Generating buy-in
107
April 2015
Lean 5S & Visual Management

TEL 01 8870630
MCO PROJECTS LTD

DUBLIN 1
WEBSITE www.mco.ie
• The five ‘S’ elements
• The benefits of working in an organised, efficient environment
• Generate a structured programme to eliminate waste
• Prepare a 5S audit programme to maintain standards
• How to apply in the workplace
• 7 Wastes
• Understand the visual workplace
• Visual management tools
COURSE DETAILS
• Standard Operating Procedures
108
April 2015

TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
This course is designed to provide an understanding of the concepts and application of Value
Stream Mapping and the ability to practically apply the learnings.
Course Outline

• Mapping tools at systems level in organisation
• Identifying the critical value streams & aligning with customer requirements
• Data requirements for Value Stream mapping
COURSE DETAILS • Value Stream Walk
• Mapping the current State Value Stream
• Pull concepts and tools
• Creating the ideal and Future State VSM
• Root Cause analysis
• Gap Analysis
• Drawing up the improvement plan
109
April 2015
Workshop Facilitation

TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
The objective of the course is equip the learner with the tools and techniques necessary to get
the very best from groups they lead for successful outcomes.
Course Outline
• Introduction to facilitation principles and styles

• Working with groups - group dynamics and team behaviours
• Preparing & planning workshops
COURSE DETAILS • Developing listening skills
• Methods to encourage participation
• Creative Thinking
• Dealing with conflict
• The art of decision making
• Closing the session
• Workshop materials selection
• Toolkit for facilitators
110
April 2015
Process Mapping

TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
The objective of the course is to ensure an understanding of the capability and application of
process mapping at different scales within an organisation in order to identify an action plan
for an improvement initiative
Course Outline

• Key concepts of Lean and Six Sigma
• When to process map- understanding the potential and limitations of mapping
• Process mapping techniques and their applications
COURSE DETAILS • Determining process scope, start and end points
• Mapping the current state
• Identifying process waste and bottlenecks
• Root cause analysis
• Mapping the ideal state
• Identifying the gaps
• Mapping the future state
• Developing an action plan for improvement
111
April 2015
A3 Problem Solving

TEL 01 8870630
MCO PROJECTS LTD

DUBLIN 1
WEBSITE www.mco.ie
This two day training programme has been designed to deliver the practical tools and working
method to carry out A3 problem solving and deliver action plans for a specified problem.
Course Outline

• Principles of A3 Problem Solving
• Developing the Business Case
COURSE DETAILS • Project clarification and scoping
• Establishing targets and metrics
• Mapping the current state - process mapping and analysing existing data
• Identifying the ideal state- Process mapping the target condition
• Root Cause analysis using the seven quality tools
• Brainstorming/ developing countermeasures
• Implementation planning
• Sustaining the improvements
• Development of standard work
112
April 2015
Lean Project Identification, Prioritization & Selection

TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
The objective of the course is to ensure an understanding of the core concepts of Lean Six Sigma
at a systems level and to provide the methodology and tools to prioritise and select
improvement projects based on the organisation’s strategic goals.
Course Outline
• Introduction to Lean and Six Sigma principles

• Strategic planning for improvement
COURSE DETAILS • Setting breakthrough objectives and measuring them against your business mission, vision
and values
• Gathering current , future and desired project listings
• Project scoping and chartering
• Cost Benefit analysis
• Categorising, rating and prioritising of projects based on weighted criteria
• Developing a strategy deployment matrix of projects against goals
113
April 2015
Lean Project Champion

TEL 01 8870630
MCO PROJECTS LTD

DUBLIN 1
WEBSITE www.mco.ie
This programme has been designed to provide a comprehensive introduction to LEAN
management tools and techniques that provide the infrastructure for successful management
system implementation and details the critical role of the Project Champion within the
improvement system.
Course Outline
• Introduction to Lean and Six Sigma: origins, concepts and goals

• Key elements of LSS programmes
• DMAIC project structure
• Lean roles and responsibilities
• Obstacles and barriers to projects
• Keys to successful implementation
COURSE DETAILS • Teams: dynamics and selection
• Reporting structures for embedding continuous improvement in organisations
• Draft company roadmap
• Strategy Deployment
• Developing the business case, targets and metrics
• Project selection
• Project management toolkit
• Change management methodologies and techniques
• Communication for project success
114
April 2015
Lean Programme Governance

TEL 01 8870630
MCO PROJECTS LTD

DUBLIN 1
WEBSITE www.mco.ie
This programme will provide participants with a good general knowledge of Lean principles,
problem solving concepts and tools, as well as an understanding of the structures and
management systems that underpin successful improvement projects.
Course Outline

• Key elements & roles within Lean Six Sigma programmes
• DMAIC project structure
• Keys to successful project implementation
• Organisational cultural assessment
COURSE DETAILS
• Management structures
• Developing the business case, targets & metrics
• Project selection
• Project management toolkit
• Communication for project success
• Project certification options and reporting structures
• Embedding a continuous improvement ethos
115
April 2015
Lean Led Design

TEL 01 8870630
MCO PROJECTS LTD
DUBLIN 1
WEBSITE www.mco.ie
This is a one day training programme for healthcare management and healthcare design
professionals that enables a systematic approach to design, focussing on defining, developing
and integrating safe, efficient waste-free operational processes to create the most supportive
patient focussed physical environment possible
Course Outline
• Introduction to Lean Led Design

• The principles & key concepts
COURSE DETAILS • Comparative with traditional models
• The 3P process:
o Product (Conceptualisation phase)
o Process (Design Phase)
o Preparation (Refine phase)
116
April 2015
Professional Development
Lean Six Sigma Black Belt
COURSE DURATION 18 day programme, 3 days per month over 6 months

COURSE CERTIFICATION International Association of Six Sigma Certification (IASSC) Candidates who satisfy the
eligibility requirements of the ASQ (American Society of Six Sigma) have the option of
applying to either ASQ or IASSC for certification. Additional study will be required.
CONTACT Dr Paula Higgins
TEL 01-8610700
FAX
EMAIL paula@professionaldevelopment.ie
ADDRESS PROFESSIONAL DEVELOPMENT
HEAD OFFICE
SUITE 11
PLAZA 256
BLANCHARDSTOWN CORPORATE PARK 2
DUBLIN 15
WEBSITE http://www.professionaldevelopment.ie/lean-six-sigma-black-belt-training-course
COURSE DETAILS
The IASSC (the International Association for Six Sigma Certification) is globally recognised
as a leading certifying body for championing best practices in Lean Six Sigma. This Black
Belt programme is based on the IASSC Lean Six Sigma Body of Knowledge
This course will equip delegates with the knowledge, skills and confidence to manage
Black Belt projects.
The objective of this course is to provide you with best-practice approaches to managing
Black Belt projects, while preparing you, with sample questions and answers, to achieve
your IASSC Lean Six Sigma Black Belt Certification.
The programme covers the full Lean Six Sigma Body of Knowledge across the DMAIC
framework.
117
April 2015
Certified Lean Six Sigma Green Belt for Business
COURSE DURATION 5 Days Classroom Workshop

8 Weeks post programme to complete project and assignment work for certification
COURSE CERTIFICATION Lean Six Sigma Green Belt awarded by Professional Development (Accredited Training
Organisation with the International Association of Six Sigma Certification, IASSC)
+
QQI Level 5 Certificate Lean Tools (15 credits)
Note: The official QQI course title is Lean Manufacturing Tools. This programme is equally
suitable for delegates from service and manufacturing backgrounds.
CONTACT Dr Paula Higgins
TEL 01-8610700
FAX
EMAIL paula@professionaldevelopment.ie
ADDRESS PROFESSIONAL DEVELOPMENT
HEAD OFFICE
SUITE 11
PLAZA 256
BLANCHARDSTOWN CORPORATE PARK 2
DUBLIN 15
WEBSITE http://www.professionaldevelopment.ie/certified-lean-six-sigma-green-belt-course
COURSE DETAILS This course combines the two proven methodologies of lean and six sigma to improve
processes, deliver savings and drive continuous improvement in any business, using the
DMAIC cycle. The content is over 90% lean while six sigma is introduced at a foundation
level. Lean tools enable organisations to lay solid foundations to gain real process
improvements. Advanced six sigma tools become more useful once first wave
improvements are delivered.
This practical course will equip delegates with the knowledge, skills and confidence to be
able to lead green belt projects to deliver sustainable process improvements and savings.
The course will equip delegates with a full suite of lean tools based on the DMAIC
framework.
118
April 2015
Six Sigma Yellow Belt
COURSE DURATION On-line (eLearning)

COURSE CERTIFICATION Our curriculum and body of knowledge is aligned to ASQ, IAASSC and most importantly,
accredited by the Council for Six Sigma Certification.
CONTACT John McDonald
TEL +353 (0)86 811 1389 +353 (0)1 254 9389
FAX
EMAIL sales@redefine.ie
ADDRESS CLONTARF,
DUBLIN 3
WEBSITE www.redefine.ie
COURSE DETAILS • Appreciate the concept of Lean Six Sigma and the benefits they can bring to process
improvement
• Understand how the DMAIC methodology provides a best practice approach to
business process improvement
• Evaluate the tools used in the DMAIC methodology, how they are chosen and learn
how to use them within your organisation
• Participate in Lean Six Sigma Teams and work with basic tools
• Learn about the roles of Lean Six Sigma Green Belts, Black Belts and Champions
• A valuable stepping stone on your path to becoming a Green and Black Belt
Your Redefine Lean Six Sigma Yellow Belt Certification Course Includes
• 10 Interactive and professionally narrated eLearning modules

• 10 interactive quizzes
• 35 data sets
• 1 Certification Exam
• Tools & Templates
• 4 Continuing Education Units (CEU’s)
• Your professional designation will be Lean Six Sigma Yellow Belt
119
April 2015
Six Sigma Green Belt
COURSE DURATION On-line (eLearning)

Our curriculum and body of knowledge is aligned to ASQ, IAASSC and most importantly,
TEL +353 (0)86 811 1389 +353 (0)1 254 9389
FAX
CLONTARF,
ADDRESS
DUBLIN 3
The Lean Six Sigma Green Belt Course is for employees responsible for resolving process
problems in day to day operations or responsible for leading continuous improvements
projects or teams.
Our E-learning platform provides
• Professional eLearning Lessons

• Comprehensive Quizzes
• World Class Curriculum
• Continual Account Access and 24×7 System Availability
• SigmaXL version
• Forum, Glossary, Internal Messaging
In the course of this programme participants will learn to:
COURSE DETAILS
• Appreciate the concept of Lean Six Sigma and the benefits they can bring to process
improvement
• Understand how the DMAIC methodology provides a best practice approach to
business process improvement
• Evaluate the tools used in the DMAIC methodology, how they are chosen and learn
how to use them within your organisation
• Use their knowledge and experience from within the organisation to identify key
opportunities and areas for improvement
• Demonstrate leadership and involvement on Lean Six Sigma projects that solve real
business issues
• Generate sustainable improvements through active engagement of key stakeholders
• Add value through peer mentoring and knowledge transfer
• Develop their role as change agents and advocates within the business
• Explore the roles of Lean Six Sigma Black Belts and Champions
120
April 2015
REDEFINE
Six Sigma Black Belt
COURSE DURATION Online Training

Our curriculum and body of knowledge is aligned to ASQ, IAASSC and most importantly,
TEL +353 (0)86 811 1389 +353 (0)1 254 9389
FAX
CLONTARF,
ADDRESS
DUBLIN 3
The Lean Six Sigma Black Belt training Course is for business leaders who are drivers of change within
an organisation, responsible for resolving complex process problems or have responsibility for leading
continuous improvements programmes.
It is suited to senior managers in any industry who have responsibility for operational excellence. It is
also suitable for Lean Six Sigma Green Belts who wish to improve their career prospects and develop
their skill-sets.
In the course of this programme participants will learn to
• Master all the facets of the six sigma DMAIC methodology
• Develop your analytical and problem solving skills
• Deliver Solutions that produce tangible business results
• Become an effective and accomplished project manager with the ability to deliver large scale
business critical projects
• Use their knowledge and expertise to identify key opportunities and areas for improvement
• Generate sustainable improvements through active engagement of key stakeholders
• Add value through peer mentoring and knowledge transfer
• Develop their role as change agents and advocates within the business
COURSE DETAILS
Our E-learning platform provides
• Professional eLearning Lessons
• Comprehensive Quizzes
• World Class Curriculum
• Continual Account Access and 24×7 System Availability
• SigmaXL version
About Our Online Training
The Redefine Lean Six Sigma Black Belt training delivers information and exercises that will enable you
to learn everything you need to know to become a Certified Lean Six Sigma Black Belt.
We accomplish this through:

• 21 Narrated and Interactive eLearning Modules
• 21 Interactive Quizzes
• 5 DMAIC Phase Tests
• Final Certification Exam
121
April 2015
S A Partners
Intro to Lean Thinking
COURSE DURATION 1 Day (7 hours)

CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
EMAIL john.quirke@sapartners.com
S A PARTNERS LEAN CONSULTANCY LTD,
DMG BUSINESS CENTRE,
ADDRESS 9-13 BLACKHALL PLACE,
DUBLIN 7,
REPUBLIC OF IRELAND
WEBSITE www.sapartners.com
Introduce delegates to Lean thinking as a philosophy and the understanding customer

value and a core principle of Lean thinking.
Delegates participate in a Lean Process simulation to reinforce the lean principles and the
8 wastes.
COURSE DETAILS
Waste in processes and value streams.
Introduce concepts of systematic problem-solving and improvement.
The use of workplace organisation and standardised work to sustain improvement.
The cultural changes required in your business for lean transformation
122
April 2015
Lean Culture & Lean Leadership
COURSE DURATION 3 days in (Two Modules 2 day followed by 1 day with self-directed activity between the
modules)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Introduce site management to the underlying principle of managing in a Lean/continuous
improvement. Leaders will complete a self-assessment of current state of systems and
behaviours in relation to lean implementation. Leaders will create an agreed roadmap
based on current state Lean Maturity Assessment and desired future state over the
coming 12 to 24 months.
Content
• What is Lean Thinking?

o What are the Key Principles?
o What are the benefits?
o Where has it been used?
• Understanding true Customer Value
COURSE DETAILS
• How Does this Relate to your Organisation?
• Why Change Can Fail
• Putting the Lean Principles into Practice
o Achieving a Shared Vision & Strategy through Strategy Deployment
o Optimising Existing Potential through Value Stream Management
• Putting the Lean Principles into Practice
o Achieving a Shared Character through People Enabled Processes
o Aligning Tools to the Business Needs
o Extending from Inside to the Whole Supply Chain
• Benchmarking where you are on your Lean Journey
123
April 2015
Problem Solving Overview

CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Develop capability within delegates to find solution(s) to resolve current issues using a
mutually agreed standard problem solving methodology that will allow delegates to
investigate route cause and implement permanent corrective actions and supporting
systems.
Contents
COURSE DETAILS • Introduction to Scientific Problem solving

• Applying problem solving methodology to simulation exercise
• Introduction to standard problem solving approaches and selection of
templates appropriate to the business.
124
April 2015
Introduction to Lean Tools
COURSE DURATION 3 days (3 Module of 1 day)

CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Introduce delegates to basic lean tools and techniques applicable to their business.
Enable management team to effectively support project activity during Lean
implementation programme.
Contents
• Workplace organisation
COURSE DETAILS • Visual Process management techniques and process performance
• Performance boards their use and abuse
• Standard Work
• Asset Care
• Pull Systems
• Process Changeover
125
April 2015
Lean for Growth Strategy and KPI Deployment
COURSE DURATION 3 days in (Two Modules 2 day followed by 1 day with self-directed activity between the
modules)
CONTACT John Quirke
TEL (0)1 799 4587| 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Review and align business strategy with project and programme activity.
Define Critical Success Factors to delivery of strategic business initiatives over coming 2-
3 years.
Review and select appropriate key performance measures to monitor progress.
Review and define management process across all levels of the organisation and the
COURSE DETAILS
effective deployment of key performance metrics through the organisation.
Define effective daily weekly and monthly management processes.
126
April 2015
Leader as Coach
COURSE DURATION 2 days in (Two Modules of 1 day with self-directed activity between the modules)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Define the culture and behaviours defining a leader’s ability to talk in or talk out a culture
of continuous improvement within and organisation.
Using Voiceprint as a tool assesses individual and group managements ‘Voice’ within the
business.
Contents:
COURSE DETAILS
• Personal Voiceprint assessment
• Understanding modes of Language
• Introduction to coaching
• The leader as Coach
127
April 2015
Big Picture Mapping
COURSE DURATION 5 days (Broken into two modules of 3 days and 2 days with self-directed activity between
the modules)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
In conjunction with cross functional teams, selected managers support current state
mapping of key business processes to identify improvement opportunities.
Team develop future state picture based on businesses strategic focus.
Team assess and select vital few project activities to drive initial process improvement
activities
COURSE DETAILS
128
April 2015
Problem Solving & Mistake Proofing
COURSE DURATION 3 days

CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Develop capability within delegates to find solution(s) to resolve current issues using a
mutually agreed standard problem solving methodology that will allow delegates to
investigate route cause and implement permanent corrective actions and supporting
systems.
Contents
• Introduction to Scientific Problem solving

COURSE DETAILS
• Gathering and analysing data
• Applying problem solving methodology to simulation exercise
• Introduction to basis statistics
• Introduction to standard problem solving (A3/DMAIC) approaches and selection of
templates appropriate to the business.
• Analyse current business issue using defined problem solving methodology.
129
April 2015
Workplace Organisation
COURSE DURATION 4 days (Two modules of 2 days separated by self-directed project activity)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Work with team to train and support implementation pilot workplace organisation /5S
activity in selected work environment.
Contents
• Introduction to workplace organisation and principles of 5S

• Current state review
COURSE DETAILS
• Define critical process needs
• Develop and implement work activity plan.
• Define and develop sustainment programme and processes
• Develop standardised systems of work
130
April 2015
Total Asset Care
COURSE DURATION 14 days (Three modules of 3 days separated by self-directed project activity 1 day project
review, 4 days of milestone audit over 12 month period)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
Implement pilot project activity for effective asset care programme enabled and
supported by frontline staff.
Contents
• Introduction to principle of effective asset care

• Current state review
• Define critical processes and asset care needs
• Review safety and environmental requirements
COURSE DETAILS • Identify low cost no cost improvement.
• Identify current asset performance level measures
• Develop and implement work activity plan.
• Define and develop sustainment programme and standardised processes
• Develop standardised systems of work
• Development Front line operator asset care programmes
• Training in milestone auditing processes
131
April 2015
Lean in the Office - Enabling Flow
COURSE DURATION 4 days (3 day learning by doing module and 1 day review)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501

DUBLIN 7,
REPUBLIC OF IRELAND
With a cross functional team map current transactional process flows.
Understand how to map information processes flows using the four fields mapping
technique to visualize transactional process activity.
COURSE DETAILS Identify opportunities for improvement and select vital few project activities to support
initial process transformation.
Understand how to continuously improve an information process using PDCA
132
April 2015
Big Picture Mapping
COURSE DURATION 6 days (Broken into two modules of 3 days and 3 days with self-directed activity between
the modules)
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501

DUBLIN 7,
REPUBLIC OF IRELAND
In conjunction with cross functional teams, selected managers support current state
mapping of key business processes to identify improvement opportunities.
COURSE DETAILS Team develop future state picture based on businesses strategic focus.
Team assess and select vital few project activities to drive initial process improvement
activities.
133
April 2015
Lean Culture Supervisors
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501


DUBLIN 7,
REPUBLIC OF IRELAND
Introduce supervisor groups to the underlying principle of managing in a Lean/continuous

improvement.
Define the culture and behaviours defining a leader’s ability to talk in or talk out a culture
COURSE DETAILS of continuous improvement within and organisation.
134
April 2015
Understanding True Customer Value and deploying it effectively into your

business
John Quirke
CONTACT
(0)1 799 4587 | 083 407 1848

TEL
(0)1 799 4501

FAX
john.quirke@sapartners.com
EMAIL

ADDRESS
9-13 BLACKHALL PLACE,
DUBLIN 7,
www.sapartners.com
WEBSITE
Raise awareness of customer value as a route to business growth.
Delegates introduced to process to identify and evaluate customer value.
COURSE DETAILS Delegates assess their own internal process in relation to the effective delivery of
customer value.
Delegates review case studies where focus on customer value has enable effective
business growth.
135
April 2015
COURSE DURATION Three modules over ten classroom days and workplace review. Between modules students are
expected to complete self-directed learning and project activity. Programme include 5 days
project mentoring over three month period.
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
ADDRESS
9-13 BLACKHALL PLACE,
DUBLIN 7,
Enable improvement team develop the skills associated with leading improvement interventions. Typically
candidates will hold a leadership role within a function or process striving for improvement. They will
therefore already have a good understanding of that work environment and its problems. Following
overview and classroom exercises in the application of Lean tools, the programme focusses on building the
skills to use DMAIC methodology and use of basic statistical analysis.
Module 1
• The Evolution of Lean/six sigma

• Overview Lean Tools
• Lean principles and Eight Wastes
• People
• The Lean Simulation
• Learning review and application
• VSM - 1 Day classroom
• DMAIC Problem Solving & PDCA – 1 Day classroom
COURSE DETAILS
Module 2 Implementation tools
• 5S & Visual Mgt – ½ Day classroom ½ Day shop floor

• SMED – ½ Day classroom ½ Day shop floor
• Line Flow Balance - Standard Work 1 Day Classroom
• TPM overview & simulation 1 Day Classroom
• Introduction to Data and statistical analysis
• Project Management
• Develop internal site project charters
Between course modules candidates review internal process optimisation opportunities. Once charters
are reviewed and verified candidates receive expert coaching in the development and investigation of their
process improvement opportunity. On completion of project storyboard and learning log, candidates
receive certification to Cardiff University Lean Competency System.
136
April 2015
Lean Sigma Black Belt
COURSE DURATION Three Classroom modules over 10 days. Project mentoring support over six month period.
COURSE DELIVERY
CONTACT John Quirke
TEL (0)1 799 4587 | 083 407 1848
FAX (0)1 799 4501
DUBLIN 7,
REPUBLIC OF IRELAND
The Black belt programme focusses on improvements at business level and build capability
among people to drive sustainability. Black belts are change agents and bring about
improvements using the DMAIC methodology. This programme focusses on developing both
project management and the analytical skills to an expert level. Delegates for this programme
usually come with a strong functional or business knowledge ready to get this skill and focus on
improvements.
Contents
• Define: Understanding and collecting Voice of Customer (VOC) and translating into Critical
to Quality (CTQ), project charter and the elements, high level process mapping (SIPOC) and
use of change tools like Stakeholder analysis, SWOT.
• Measure: Building metrics and measure from the CTQ identified, process mapping; data
types (discrete, continuous), data collection and sampling, measurement system analysis
COURSE DETAILS and repeatability/ reproducibility studies, base lining performance, understanding
variation; process capability; calculating process sigma level; use of minitab for analysis.
• Analyse: Process mapping of critical areas; value-added analysis; data segmentation and
stratification; target setting, hypothesis testing for significance analysis, Use of minitab for
analysis.
• Improve: Transfer function and hypothesis testing, Design of Experiments (DOE), process
capability and capability Index;
• Pilot project execution as proof of concept, implementation planning; use of Minitab.
• Control: Control charts and statistical process control; documenting the process;
developing standard operating procedures and transition into operations.
Knowledge tested through multiple choice and open questions. Practical application
tested through one detailed case studies, a management presentation and a coaching log.
137
April 2015
SAPPHIRE Training Solutions
Green Belt in Lean [incorporating award in Food manufacturing

Excellence}
COURSE DURATION Overall course duration 3 to 6 months. The main portion of the project work must be
undertaken only after successful completion of the on-line programme
Accredited by FDQ [Food & Drink Qualifications].

COURSE CERTIFICATION NFQ Level 5 or 6 Options [Depending on output and complexity of Projects taken]. Also
on European Qualifications Framework.
CONTACT Ger Galvin
TEL 086 8075060
EMAIL ger.galvin@sapphiretraining.com
ADDRESS
WEBSITE www.sapphiretraining.com
Key Focus
Food & Drink sector.
• Training & Assessment 26 on-line Knowledge modules based around DMAIC [40%
of total marks]
• Project(s) [60% total marks]
Classroom sessions are held after successful completion of the on-line programme and
COURSE DETAILS are focused on projects and ‘Lean implementation’. There is also an option of having
classroom sessions to support the on-line programme if a company requires this
138
April 2015
SQT Training Ltd


COURSE CERTIFICATION FETAC Level 5
CONTACT Kim Feehan
TEL 061 339040
EMAIL kfeehan@sqt.ie
CALLAN CENTRE,
ADDRESS NATIONAL TECHNOLOGY PARK,
LIMERICK
WEBSITE www.sqt.ie
This four day course is designed to give the delegates a detailed knowledge of the key
tools of Lean Manufacturing such that the delegate will be in a position to help transform
their organisation into a leaner and more competitive enterprise. The workshop presents
the concepts, tools and techniques involved in the practical application of Lean
Manufacturing Tools using a series of easy to understand modules and exercises.
Day 1
Unit 1 – Lean Thinking
Unit 2 – Takt Time and Standard Work
Day 2
Unit 3 – Lean Material Systems and Kanban
Unit 4 – Improvement Cycles
COURSE DETAILS
Unit 5 – Value Stream Mapping
Day 3
Unit 6 – Lean Foundations
Unit 7 – Quick Changeovers (The SMED System)
Unit 8 – Kaizen Events
Unit 9 – Quality, Mistake-proofing and Line Layout
Day 4
Project presentations
Skills demonstrations
139
April 2015
COURSE DURATION Five Day Training Course & Project or Case Study
COURSE CERTIFICATION HETAC - Special Purpose Award, Certificate in Process Engineering, Level 6 or 7, 10 Credits
CONTACT Kim Feehan
TEL 061 339040
CALLAN CENTRE,
LIMERICK
WEBSITE www.sqt.ie
This Lean Six Sigma Green Belt training course will expose delegates to the powerful tools and
methodology necessary to successfully lead and contribute to DMAIC improvement projects
within the organisation.
SQT has two HETAC validated Green Belt programmes. This level 7 programme involves
completing the five training days and an individual company based project. The level 6 course
involves completing the five training days and a case study.
The aim of the programme is to produce graduates who possess the pre-requisite knowledge
of theory and practice of Lean Six Sigma to enable them to participate in process improvement
efforts in their organisations. This includes successfully leading a Green Belt Team and
contributing in a practical and value-added manner to a Black Belt Team Project.
On successful completion of this programme the graduate will:

COURSE DETAILS • Have a good understanding of a variety of graphical and team based problem solving tools and the
manner in which these are combined in the process of solving well defined and narrowly scoped
business problems
• Have a good understanding of basic statistical concepts while recognizing limits of current knowledge
• Be able to apply well established technical and creative tools to solve well defined and narrowly
scoped process problems
• Be able to participate in the planning and management of well defined and narrowly scoped process
engineering projects
• Be able to employ an investigative and data driven approach to establish the source of well defined
process engineering problems
• Be able to identify, and plan for effective implementation of, solutions to a variety of well defined
• Be able to work effectively as a leader of a cross functional problem solving team, taking
responsibility for the work of team members
• Have a good appreciation of the importance of effective communication in managing organisational
change
• (Level 7 only) Demonstrate, through successful completion of a narrowly scoped process engineering
project, that the learner understands the discipline of the DMAIC approach and can deliver
meaningful financial and/or customer benefit for the learners employer
140
April 2015
Lean Six Sigma Black Belt
COURSE DURATION 21 days & Project

COURSE CERTIFICATION HETAC Special Purpose Award, Diploma in Process Engineering, Level 8, 60 Credits
CONTACT Kim Feehan
TEL 061 339040
CALLAN CENTRE,
LIMERICK
WEBSITE www.sqt.ie
This Lean Six Sigma Black Belt 21 day programme consists of 4 days training per month, over 5
months followed by a day of project presentations. The unique feature of this Black Belt
programme is that certification is only achieved on completion of a major project, documenting
application of the learning tools and evidence of the savings generated.
The aim of the programme is to produce graduates who possess advanced knowledge of
theory and practice of Lean Six Sigma to enable them to establish and/or take leadership roles
in process improvement efforts in manufacturing or data intensive service organisations.
On successful completion of this programme the delegate will:

• have a good understanding of advanced process statistics, including industrial designed
experiments, and their application to expanding the boundaries of current knowledge
within an existing, manufacturing or service industry, process
• have detailed knowledge and understanding of a wide range of problem solving principles,
tools and techniques and the manner in which these are combined in the overall pursuit
COURSE DETAILS of business process improvement via Lean Six Sigma
• demonstrate the ability to draw conclusions from data through the use of advanced
analytical and/or statistical techniques
• be able to confidently engage in and successfully resolve process engineering projects in
both the technical and managerial aspects and communicate effectively their resolution.
• demonstrate, through leading a project, that the learner thoroughly understands the
rigour and discipline of the Lean Six Sigma DMAIC methodology
• be able to apply Lean Six Sigma concepts and advanced problem solving skills
learnt in a variety of contexts in manufacturing and service environments
• deliver significant financial and/or customer benefit for the learners employer
through a proactive, investigative and data driven problem solving approach
• be able to research process engineering issues and solutions to issues, taking
responsibility for his/her own learning in unfamiliar learning contexts
• be able to work independently or effectively lead a cross functional team to
solve complex process engineering problems
• demonstrate the ability to overcome resistance to change in an organisation through
effective communication with and influencing of key stakeholders
141
April 2015
COURSE DURATION 5 Day Training Course & Project or Case Study

COURSE CERTIFICATION HETAC - Special Purpose Award, Certificate in Process Engineering, Level 6 or 7, 10 Credits
CONTACT Kim Feehan
TEL 061 339040
CALLAN CENTRE,
LIMERICK
WEBSITE www.sqt.ie
This Lean Six Sigma Green Belt training course will expose delegates to the powerful tools and methodology
necessary to successfully lead and contribute to DMAIC improvement projects within the organisation.
SQT has two HETAC validated Green Belt programmes.
• Level 7 programme involves completing the five training days and an individual company based
project.
• Level 6 course involves completing the five training days and a case study.
The aim of the programme is to produce graduates who possess the pre-requisite knowledge of theory and
practice of Lean Six Sigma to enable them to participate in process improvement efforts in their
organisations. This includes successfully leading a Green Belt Team and contributing in a practical and
value-added manner to a Black Belt Team Project.
On successful completion of this programme the graduate will:
• Have a good understanding of a variety of graphical and team based problem solving tools and the
manner in which these are combined in the process of solving well defined and narrowly scoped
business problems
COURSE DETAILS
• Have a good understanding of basic statistical concepts while recognizing limits of current knowledge
• Be able to apply well established technical and creative tools to solve well defined and narrowly
scoped process problems
• Be able to participate in the planning and management of well defined and narrowly scoped process
engineering projects
• Be able to employ an investigative and data driven approach to establish the source of well defined
• Be able to identify, and plan for effective implementation of, solutions to a variety of well defined
• Be able to work effectively as a leader of a cross functional problem solving team, taking
responsibility for the work of team members
• Have a good appreciation of the importance of effective communication in managing organisational
change
• (Level 7 only) Demonstrate, through successful completion of a narrowly scoped process engineering
project, that the learner understands the discipline of the DMAIC approach and can deliver
meaningful financial (target €30k p.a.) and/or customer benefit for the learners employer
142
April 2015
Tecknic Performance Leaders Ltd
Operational Excellence
COURSE DURATION Customised per training needs analysis

COURSE CERTIFICATION Courses to International CIPD, 6 Sigma, Lean and Goldratt Institute standards
CONTACT
TEL
EMAIL
TECKNIC PERFORMANCE LEADERS LTD
ADDRESS 403 CLONTARF ROAD,
DUBLIN 3
WEBSITE http://tecknic.net
Level 1: Beginner
Level 2: Practitioner
Level 3: Champion
In the following areas of operations excellence.
• Process
• Lean,
• TOC,
• Six Sigma,
• Supply Chain management,
COURSE DETAILS
• TQM.
People
• Employee Relations,
• Performance & Change Management to CIPD standards,
• Front Line Supervisory Training
Product
Systematic innovation techniques, i.e. TRIZ
143
April 2015
Trigraph Professional Services
Business Performance Improvement - Executive Briefing
COURSE DURATION Half day

COURSE CERTIFICATION Course based on the ASQ Body of Knowledge. No certificate issued.
CONTACT Catherine Hutton, Deirdre Murray , Jim Maher
TEL 01-6390050
EMAIL info@trigraph.ie
TRIGRAPH PROFESSIONAL SERVICES,
ADDRESS 12 LOWER HATCH STREET,
DUBLIN 2,
WEBSITE www.trigraph.ie
The world is a tougher place today! We all have to deliver more with less! Budgets are
being cut - yet outputs are expected to improve.
Successful organisations today need to ensure that their business operations and
projects are aligned properly with strategic organisational goals. And the world is
changing more rapidly today than ever before!
How do we organise our business processes and projects for optimum effectiveness in
this scenario? The answer is - it isn't easy - but the returns are huge in terms of business
COURSE DETAILS
value for those who can get it right.
This briefing will present delegates with an understanding of the current ‘state-of-the-
art’ business processes improvement methodologies. We will show you how to approach
Business Process Improvement in order to guarantee a successful outcome and make a
meaningful impact on the performance of the organisation.
144
April 2015
Lean Six Sigma Introduction (Yellow Belt)
COURSE CERTIFICATION Course based on the ASQ Body of Knowledge. Trigraph certificate issued.
TEL 01-6390050

12 LOWER HATCH STREET,
ADDRESS
DUBLIN 2,
This Lean Six Sigma Introductory course is primarily aimed at Management within an
organisation who are about to embark on, or who have recently commenced, a Lean or
Six Sigma business improvement initiative. It is a useful course for bringing the company’s
Management Team to a common understanding of the capabilities, goals and objectives
of a Lean Six Sigma Program.
On this two-day Lean Six Sigma Introductory course participants will learn about Six Sigma,
Lean principles and the practical application of these tools and techniques, as well as how
they can actively direct, manage and participate in these programs.
COURSE DETAILS
145
April 2015
Lean Six Sigma Green Belt Certificate

COURSE CERTIFICATION Course based on the ASQ Body of Knowledge. Trigraph certificate issued.
TEL 01-6390050
12 LOWER HATCH STREET,
ADDRESS
DUBLIN 2,
The Six Sigma Green Belt is a specially trained team member within his or her function-
specific area of the organisation. This focus allows the Green Belt to work on small,
carefully defined Six Sigma projects, which require less than a Black Belt’s full-time
commitment.
Our Green Belt Training provides participants with strong problem-solving skills, with an
emphasis on the DMAIC (Define, Measure, Analyse, Improve and Control) model.
COURSE DETAILS
The Green Belt has two primary tasks: first, to help successfully deploy Six Sigma
techniques, and second, to lead small-scale improvement projects within their respective
areas. In a support role, Green Belts can do much of the data-gathering analysis in support
of a Black Belt project. On the Green Belt course you will learn how to use many of the Six
Sigma problem-solving methods and statistical tools to contribute to the success of your
organisation.
On this six-day Six Sigma Green Belt course participants will complete a practical business
improvement project and pass a written multiple choice examination.
146
April 2015
Lean Six Sigma Black Belt Certificate

COURSE CERTIFICATION Course based on the ASQ Body of Knowledge. Trigraph Certificate issued.
TEL 01-6390050
ADDRESS 12 LOWER HATCH STREET,
DUBLIN 2,
This is training programme is designed to lead the attendees through the Lean Six Sigma
methodology focusing on DMAIC (Define, Measure, Analyse, Improve and Control).
The Course is recommended for all those in an organisation who will lead medium / large
projects and who will act as coaches or mentors to Green Belts and Yellow Belts.
It is suitable for managers, internal consultants, change agents, project managers, team
leaders, business improvement leaders or facilitators.
COURSE DETAILS
Objectives
• Understand Lean Six Sigma methodology and DMAIC.
• Understand how to use the most important tools in DMAIC phases.
• Identify sources of waste and variation within the business.
• Execute complex projects successfully.
• Use Lean Six Sigma as an efficient and effective cost reduction strategy.
147
April 2015

2015 Lean Education Directory

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LEAN EDUCATION DIRECTORY

A GUIDE TO IRISH COMPANIES WHO WISH TO AVAIL OF A LEAN

Lean Education Directory

OTHER PROVIDERS 23 - 147

University College Cork

Supply Chain Management (including Lean SCM Green Belt Modules)

COURSE DURATION 1 year Certificate or 2 year Diploma

Certificate / Diploma NFQ Level 7

TEL 021-490 1833/2763

SUPPLY CHAIN MANAGEMENT COURSES,

The Certificate in Supply Chain Management (SCM) is a part-time programme and

Each module is delivered over a two-day seminar/workshop series in UCC

University College Cork

This is a part-time programme delivered over 18 months (for the Postgraduate

COURSE CERTIFICATION NFQ Level 9

TEL 021-490 1833/2763

University College Cork

Lean Green belt in Supply Chain Management

COURSE CERTIFICATION Level 7, 15 Credits

TEL 021-490 1833/2763

SUPPLY CHAIN MANAGEMENT COURSES,

• Understanding Lean in Supply Chain

University College Cork

COURSE DURATION Full time 1 year

Modules, which are especially relevant to Lean Construction are:

An overview of full programme can be found at: http://zuse.ucc.ie/master

COURSE DURATION 1 year part-time (September to June).

The minimum entry requirement is a level 7 Diploma/higher in a related area of

CONTACT Niamh McHugh

Specialist Diploma in Quality Management, Lean Systems (Postgraduate)

Masters in Strategic Quality Management, Lean Six sigma System

COURSE CERTIFICATION Postgraduate Level 9

Cork Institute of Technology

Lean and Sigma Introduction

COURSE DURATION 2 Days

Awarding Body CIT

TEL 021 432 6264

Day 1: Introduction to Lean

Day 2: Introduction to Six Sigma

Lean Sigma Fundamentals, Green Belt

CORK INSTITUTE OF TECHNOLOGY

• Develop, manage, implement & present a Lean Six Sigma Project

Introduction to Lean & Six Sigma

Facilitating Project Teams

DMAIC and Waste Identification

Basic Statistics and Lean Sigma Tools

COURSE CERTIFICATION NFQ Level: Intermediate

Lean Sigma Black Belt

COURSE DURATION 21 Days

Awarding Body CIT

TEL 021 432 6264

CAMMS CENTRE FOR ADVANCED MANUFACTURING & MANAGEMENT SERVICES

• Introduction to Lean and Six Sigma, DMAIC Methodology

Lean Sigma Green Belt

COURSE DURATION 9 Days

TEL 021 432 6264

COURSE DETAILS • Introduction to Lean and Six Sigma, DMAIC Methodology

Lean Sigma Practitioner - Yellow Belt

COURSE DURATION 5 Days

Candidates pursuing the Lean Sigma Practitioner Programme will be capable of

• Introduction to Lean principles

Waterford Institute of Technology

Postgraduate Diploma in Business in Lean Practice