In the moment of crisis, this platform will always have

your back

Zapoj enables organizations to predict, act, orchestrate, communicate and

collaborate during any form of critical disruptions to business operations and
helps business to continue carry out its mission even after the disruption.

If 2020 was about crisis management, 2021 is the year of business resilience. A
business that is not just adaptive to crisis but proactive to disruptions beforehand
is more likely to excel in good times. When the pandemic first hit the world,
businesses found themselves under prepared. The biggest challenge was to keep the
operations running despite working remotely. Many organizations were pushed on
the brink of shutting down due to lag in communication and solving problems. Today,
organizations have adopted a phased approach to return to work, with fast
adjustment to changing conditions. However, despite the majority of businesses
turning to digital, most of the risk identifications, correlation of risk events with
assets and continuity plan implementations are manual. Some organizations have
been able to automate some part of their business operations leaving scope for delays
and failures in getting back to normal.

With businesses already facing challenges like reduced cash inflows and decreased
demand, delayed decisions would mean more losses for the organizations. Not being
able to deal with disruptions in the right way could damage the brand image in many
ways. To prepare organizations for future disruptions, here’s a reliable and secure
platform that helps businesses recover faster and build much needed resilience.
Introducing India’s first AI-Powered critical event management and communication
platform, Zapoj enables organizations to predict, act, orchestrate, communicate and
collaborate during any form of critical disruptions to business operations and helps
business to continue carry out its mission even after the disruption.

Zapoj CEM and Team collaboration hub platform services are offered as two products
Zsuite & Workspaces, former provides tools to proactively identify and visualize risks,
handle incidents and critical communications, whilst later provides team
communications and collaborations. As a result, companies are better equipped to
manage disruptions to business operations as well as handle day to day team
collaborations all from the same place
Discover the next generation of CEM, incident detection, and
response solution built for the digital world.

(i) Visual Risk Intelligence: Visual Risk Intelligence helps visualize and
orchestrate critical event management (CEM). When a risk is detected near an
asset or employee location, Risk Intelligence automatically generates an alert
and provides tools to discover and take immediate action to mitigate the
impact. This empowers your team to know early, know the Situation to Act
immediately.
(ii) Major Incident Management: Major incident management system is a
combination of pre-built workflows with personnel, procedures and
communications that work together in an emergency to react, understand and
respond for guiding Incident Response teams to bring business back to
normal.
(iii) Mass communications: Mass communications enable organizations to send
notifications to individuals or groups using lists, locations, and Geo target or
geo-fence. This comprehensive notification solution keeps your contacts
informed before, during and after all events like operational incidents, and
emergencies.
(iv) IT Event Management: IT Event Management address managing the
aftermath of an IT service disruption, interruption, security breach,
cyberattack, change Management issue also known as an IT Incident or Cyber
Incident or Security Incident. The goal is to handle the situation in a
predictable way that limits damage and reduces recovery time and costs

Services offered by Workspaces:

Workspaces, a collaboration hub offered by Zapoj, supports enterprises with
efficient communications and collaborations needed for a day-to-day
successful operation with remote teams or stakeholders and response teams.
Services offered are :

(i)Team Chat
(ii)Secure File Drives
(iii)Calendars
(iv)Audio / Video conferencing
(v)Agile Project Management

Competitive Advantage
Zapoj is a hands-off business continuity and team collaboration platform assisting
security professionals and business owners in predicting, acting upon, orchestrating,
communicating, and collaborating during critical disruptions to business operations
and threats or for day-to-day internal team collaborations for better productivity.
Zapoj is the only platform which provides both Critical communications and Team
Communication as a SaaS based cloud offering.

It’s multi-vertical implementation and 360 degrees visual situation awareness

makes it more business-friendly and easy to use. Personalized roles, audits and
integrated communication makes it stand above the competition. It’s SaaS-based
model comes with multiple plans translating into cost reduction for the organizations
adopting it and affordable for every organization of any size.
Seven Reasons to choose Zapoj
- Artificial Intelligence-powered CEM
Enabled with geo-intelligence, Zapoj identifies and predicts problem areas from any
location and with context. This helps organizations improve response time and solve
issues with targeted approach. With complete knowledge of the risk in question,
decision makers can get a visual picture of how solutions can be applied to bring
business back to normal.
- Multi-Channel Critical Communications
Zapoj, being a SaaS based global platform, can deliver important critical notifications
to contacts during emergencies or incidents on multi-channels like SMS, EMAIL,
Voice Call and Team communication tools like Microsoft Teams and Zapoj
Workspaces.
- Inbuilt Team Collaboration Hub
Workspaces brings together all remote teams on to one collaboration hub for Team
Conversations /discussions, file storage, videoconferencing, Project / Task Planning
and calendars along with a host of settings controls for team Managers to manage
their teams space the way which works best for their teams
- Cloud Offering
Designed on a single code base, Zapoj is the cloud-based platform in the world that
delivers multi-tenant capability with high security, speed, scale and resilience
needed to manage and communicate globally for Critical communications or team
communications.
- Cost Reduction
The unified platform helps in eliminating siloed communication tools, manual
processes that impact business productivity and operations. Higher levels of
productivity and prioritizing can save huge costs for the business.
- Multi Use Case
Zapoj products offer multi use cases for business resilience and team productivity

• Maintain Resiliency by initiating business continuity plans that move

mission-critical services (like customer service or e-commerce) to other not
impacted regions.
• Activate Teams by notifying and confirming which employees need and can
return to work to either provide a mission-critical service from a back-up
location or restoration teams that are needed to start bringing local services
back to normal operations.
• Protect Employees by notifying to “Stay safe at home” and to not come to the
office unless required.
• Mitigate Supply Chain Risk by rerouting ‘just in time’ or ‘perishable’
materials to an open facility that can safely store or use the materials.
• Communicate and collaborate with Teams, no matter where they are.
• Improving productivity of Teams and managing what Teams are working in
one place.
Superior Integration
Zapoj platform offers superior integration via API or No code low code iPaaS
connectors to integrate existing enterprise applications CRM, ERP, IT monitoring and
incident management tools.
Contact:
Stephen
Channel & Partnerships
E: sazariah@zapoj.com
W: www.zapoj.com - Zapoj: Critical Event Management