Chanaya Brooks

| Chanayab75@gmail.com | chanayasportfolio.wordpress.com

EDUCATION
North Carolina Agricultural and Technical State University, Greensboro, NC
Bachelor of Science in Journalism Mass Communication COncentration: Public Relations
August 2018
Minor: Marketing

SKILLS
Computer: Microsoft Word, Excel, Google Documents, Microsoft PowerPoint, Google Slides,
Wordpress, Canva, Adobe Studio, Facebook Analytics, Instagram Analytics
Other: advertising, content creation, event planning, organizing

INTERNSHIP (or Mass Media, Multimedia, Public Relations) EXPERIENCE

Speak Live Nation With Cedric Nettles September 2021-
Social Media Manager/ Intern
● Used creativity to create, find, and share engaging and relevant content with Facebook
audiences.
● Used Facebook analytics to measure effectiveness of content shared with consumers, as well
as report information to supervisors.

NCAT Extraordinary Opportunities, Greensboro, NC January 2020 –

May 2020
Intern
● Utilized basic photography skills to capture photos during NCAT Honors Lecture series.
● Using creativity and unique ideas infographics were created, as with the use of social
media to help catch student’s interests toward department and opportunities. 
● Drafted ideas for PR tactics to help the department have more student interaction with
upcoming events and lecture series.
WORK EXPERIENCE
Food Lion, Greensboro, NC May 2021-
Cashier
● Uses customer service and problem solving skills to find innovative and satisfying
solutions to customer problems.
● Uses a POS system to efficiently collect and accurately handle cash,credit cards, and
checks.
● performs duties essential for the productive flow of customer transactions. I.E, cart
collecting, customer checkout, front end cleaning.

Clutch Coffee Bar, Greensboro, NC January 2021 – May 2021

Clutch Ambassador/ Barista
● spread the awareness of Clutch Coffee Bar’s Core Values & 6 Cultural Pillars at the
highest level. 
● Bring company core values and expectations to each team member through a high level
of unparalleled actions, words, & deeds.
● Spread Clutch Love by engaging with customers, community members, and local

Wendy’s, Philadelphia, PA
 Chanaya Brooks
| Chanayab75@gmail.com | chanayasportfolio.wordpress.com

Crew Member May 2019 – January 2021

● Efficient with operating POS System for taking customer orders in a timely fashion.
● Responsible for preparation sandwiches and other menu items
● Implemented customer service skills to greet customers, handle disputes, take orders and
complete orders in a timely fashion.

ACCOMPLISHMENTS
Dean’s List: Fall 2019 – Fall 2021