PART A

No John Tagole should not wat out the storm as it might have led to a rival company getting their
customer.

PART B/ Pre-Improvement

Q1

X BAR Chart
3.71

3.61

3.51

3.41 Sample Mean

Samle Mean

Control Line
3.31
UCL
3.21 LCL

3.11

3.01
1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69

Sample Number

R BAR Chart
0.7
0.6
0.5
Sample Range

0.4 Sample Range

Control Line
0.3
UCL
0.2 LCL
0.1
0
1 5 9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69

Sample Number

Q2 Based on Range chart we can see few values are beyond UCL and LCL range so process variation
is not in control

Q3 Based on X -Bar chart process mean is not in control as few values lie beyond UC-LC range

Q4 The X bar chart control limits are derived from the R bar (average range) values, if the values are
out of control in R chart that means the X bar chart control limits are not accurate. If the points are
out of control in R chart, then process should be stopped
PART C Post Improvement

Q1

X BAR Chart
3.15
3.13
3.11
3.09
Samle Mean

Sample Mean
3.07 Control Line
3.05 UCL
LCL
3.03
3.01
2.99
1 6 11 16 21 26 31 36 41 46 51 56 61 66 71

Sample Number

R BAR Chart
0.2000
0.1800
0.1600
0.1400
Sample Range

0.1200 Sample Range

0.1000 Control Line
0.0800 UCL
0.0600 LCL
0.0400
0.0200
0.0000
1 6 11 16 21 26 31 36 41 46 51 56 61 66 71

Sample Number

Q2 Based on Range Control chart the process is in control

Q3 Based on X bar Chart process in control

PART D

Based on analysis of Part B and C Famous 5 correctly detected the issue in diffusion process which
caused variation and their measures successfully corrected the problem.