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Organizational Behavior

December 2021 Examination

Q1. In your current occupation, describe the top 5 abilities that help you perform your
role effectively. Based on your analysis, justify with appropriate examples, why the
abilities of an employee should match the job requirement. (10 Marks)

Answer 1
Introduction
The most important aspect of job searching is to let employers know how well qualified you are
for the positions you are applying for. When you do so, you are more likely to be seen as a
candidate worth interviewing by the hiring manager. You will typically only have a few seconds
to convince an employer that you are fit enough for the position to merit a more thorough
evaluation of your CV and cover letter. It's therefore essential that you prove you possess a lot of
their favorite skills, attributes, and experiences.

Similarly, the most competent applicants are more than the sum of their experiences; they are a
collection of professional qualities. When done correctly, vacancy announcements identify the
exact environment and individual who is most likely to succeed in it. Everyone understands that
a professorship entails teaching, research, and scholarship and that a director of student services
will assist students in developmental, extracurricular, and co-curricular activities. A more
meaningful advertisement would explain how this position functions 'here' and what that means
for the institution. Professors may be required to provide students with one-on-one personalized
attention.

Examine the job posting thoroughly.

Job advertisements are usually divided into various components. Expect to see the following:

Information on the organization

Details on the candidates' required qualifications


A list of the duties and responsibilities that come with the job.

Directions on how to apply

Concept and application

According to these abilities, they are the following:

Critical thinking abilities: It will be common for undergraduate students to apply their primary
hypothesis talents to their own work by actively taking part in dynamic learning. There are some
possibilities for active learning. Dynamic figuring out, regardless of whether via a joint
instructive danger, a temporary function, practicums, labs, or field perception, inundates
understudies in the occasions they will look at their vocations. Everybody brings a novel range of
talents to the table. In the long run, employees might obtain a better appreciation or
comprehension of work through communication with their colleagues than they would have done
on their own.

Professionalism: No matter what business you are in, you will find that each business makes its
issue in a similar manner: all of them need their workers to have a steady demanding mindset
and to be excellent at what they do. Something work or vocation you select after college, your
boss will expect to be professional and persevering. Every organization wishes its people to
show one characteristic: demonstrable talent and a solid difficult-running attitude. For Whatever
work you have after school, your boss will need you to have stable, gifted social capabilities
simply as a reliable hard operating attitude. Businesses want graduates with coordinated effort
capacities every other explanation because those competencies might inspire operating
environment agreement. The proficient staff has a spotless and flawless appearance and dress
nicely for the work. Polished talent additionally carries the ability to convey successfully and
mindfully inside the working environment.

Skills of verbal exchange: Nowadays, communicating with your companions or family can also
exclude proper syntax. This has precipitated the erosion of your ability to communicate verbally
or to compose in yourself. An aspect that may also influence your relationship potential would be
the absence of personal contacts with your counterparts. Although inventiveness ought to be used
in most applications, it shouldn't be considered as an unusual method to communicate in
individual correspondence. Thus, the nature of the interview process at work in relation to the
hiring process is of concern.

Management skills: A skilled employee may wind up being a productive leader for their
company as long as they are characterized by the ability to combine vital thinking, teamwork,
professionalism, and knowledge. First and foremost, employees need to decide their preferred
management fashion. They may begin to assemble their management style around their strengths
and standards of excellence once they have diagnosed their strengths and requirements of
excellence. They must start establishing a culture of self-reinforcing behavior and techniques
after they have subtlety their leadership style. Human beings get greater obsessed with their
activity when they understand that they're enthusiastic and passionate about it. Productivity and
workflow will improve as a result of these cheerful surroundings.

Work as a team: Doable capacities are a social event with a number of associated items
interacting with people and working together in an assembly to accomplish a project as a team.
The influence of social abilities on a relationship in various associations is considered by
managers to be the inspiration. While people take part and use their specific capacities to achieve
shared goals, they structure a meeting. Synergistic capacities are vital for successful
accomplishment in any field or concern. Operating sufficiently with clients, colleagues, chiefs,
and others inside the workplace can help humans complete tasks faster, creating a satisfied air for
themselves and different human beings. a legitimate, properly working environment within the
space stresses tremendous co-employable capacities.

Conclusion
Considering that they have excellent coordination capacities in their back pocket, they might be
able to outshine their opponents, on the off chance that they show up at a new job with excellent
cooperation capacities on board. Although many companies felt graduates could also upgrade
their fundamental reasoning capacities, participation and coordinated attempt were attributes
most businesses preferred. According to the countrywide association of schools and Employers,
critical questioning abilities are a concern for an agency when hiring someone. Polished skill is
by and large characterized as a unique's adherence to a bunch of standards, set of standard rules,
or an assortment of attributes that depict perceived conduct inside a particular subject of
movement. Polished talent is certifiably no longer a solitary quality; it's miles a collection of
many. A professional consultant comes on schedule for work and handles their time proficiently.
Specialists acknowledge liability concerning their sports and crew up effectively with others.
Great work principles, trustworthiness, and respectability are moreover covered.

Q2. Is perception management applicable in current times when we are working from
home virtually and not interacting personally with our coworkers and managers?
Rationalize your opinion with steps and measures that help you manage the process. (10
Marks)

Answer 2
Introduction
Since the emergence of the pandemic, many companies are beginning to consider another hybrid
model of blended-race teleworkers, where some representatives are located near their
headquarters and others work remotely. As a result of the new method, people have more access
to capability, it has become more useful for small businesses and for individuals, it has increased
the value of investment funds, it has grown the number of job opportunities, and it has also
developed employee experience. However, even though these potential benefits may seem
generous, history suggests that it could prove surprisingly difficult to coordinate digital work
with on-site work regardless of this solution's viability during a pandemic. In addition, this harm
comes from levels that allow social and beneficial processes, like sound and upright concepts
that upload themselves to the canvas of daily life, lengthened lengths of social membership, and
the construction of shared understandings and agreements. Dismissing them to attention during a
considerable trade in sober-minded sports to activities that undermine agree with, collaboration,
and shared social orders work to pair with work indirectly.
Concept and application

Hence, it will be hazardous for two legitimate affiliates to connect, one confounded by eye-to-
eye agents and directors, who maintain on gaining from the positive effects of community and
the power of cooperation between people. As a result, people's capabilities for creating social
networks and maintaining a healthy lifestyle decrease. At the point when this is happening,
traffic may feel lost, puzzled, and baffled by the unforeseen direct of an affiliation that neglects
the danger of a sharp, skilled, full-size, and humanistic vision. A sensation of getting a spot, an
excellent instinct, and a pleasant character that pushes us to do our great evaporate. Starting now
and into the foreseeable future, the display of the stage will decrease. Be aware that transitory
WFH arrangements need not trouble with any long-lasting adjustments to business agreements. It
is possible that the sport plan could change in light of the latest tips and changing business
requests arising from the corporation. Ideally, managers should consider creating or establishing
a corporate strategy or a set of guidelines to make clear directions to employees on the most
effective approach to administer WFH game plans. It is important that all individuals are made
fully aware of the concept, and that any changes to the method are communicated in a timely
manner.

More than one corporation can also have beyond experience amassing WFH plans or, at this
point, have emergency WFH estimates installation. Many corporations, in any case, will make
WFH checks apparently, and that they have to fast and frantically execute WFH strategies no
matter what you seem like at it. Proper while an association's worksite and premises are closed as
a careful enhance or because of an organization demand, institutions can also have the alternative
to accept WFH approaches to stay aware of organization lucidness, handiness, and professional
insurance while protective people' prosperity and prosperity. Do business from home is an
operating arrangement wherein a person can play out the key factors of their calling at the same
time as at the same time staying at home and the usage of records and correspondence
innovation. For the motivations behind this rule and the COVID-19 norms, the expression
"telecommuting" alludes to domestic teleworking as a quick, optional working plan.
Organizations and representatives have to share liability and obligation to make particular the
organization's endurance and work.
We must deliver precise attention to the effect of our activities on hierarchical standards and
lifestyle as we reexamine the submitted pandemic association. 0 in on the institutions that unite
people. Awareness of fundamental components of each initiative and the management of our
more excellent extensive gathering of pioneers and administrators. The threat is to make the
virtual crossover model that pleasant suits the agency and allow it to start any other not unusual
culture for the entirety of our representatives that gives solidness, social attachment, character,
and having an area, whether or now not the representatives work distantly, on-premises, or a
mixture of the two.

Ideally, it becomes necessary for the strategies for mentioning telecommuting to be genuine so as
to move beyond separation guarantees. There is no need to follow up on a conventional
solicitation with a verbal exchange with a project manager to work out the work plan of action.
Representatives who wish to telecommute will have to go through the same process of getting
ready as telecommuters as well. In addition, the conventions do not include an option for testing
a work-from-home plan, so they need to include regulations for approving work-from-home
games. If the association wishes to drop the agreement, its representatives should explain the
reasons for the decision.

Conclusion

Telecommuting became an extremely fascinating long stretch choice for their organisations in a
couple of circumstances where cutting down overhead costs became one of the primary
advantages. Taking everything into account, 33% of agents might change business if they could
work from home. Over 33% of workers would persevere via a remuneration loss of as much as
5% on the off chance they could earn a living from low home preservation. A fourth of dealers
might recognize a 10 percent remuneration decrease if they make money working from home the
whole day. Various workers were compelled to work at home, thinking about the way that to the
COVID-19 pandemic. Supervisors comprehended that sellers who telecommute should also
work as effectively as the people who don't. Employers who have far-flung people must increase
work-from-domestic or remote work coverage. Those rules protect them from the risks related to
telecommuting. Employees ought to additionally take steps to defend themselves from liability.
Q3. Nikita is a Change Manager with Nelson & Murdock. In the view of the way the
business landscape is evolving with more reliance on technology, she intends to bring about
many new initiatives which require employees to unlearn certain aspects and learn many
new approaches. Many learning theories have been prevalent which organizations use from
time to time.

a. If employees need to learn certain model behaviors demonstrated by leaders, which


learning theory should Nikita select for faster results? (5 Marks)

Answer 3A.

Introduction
It may be helpful for your group to have an authority lead if it allows your group to be more
helpful and have an increased ability to achieve its objectives. Besides, it is extremely supportive
of retaining full power within your field of knowledge since your colleagues, having worked
with you before, are looking forward to working with you again. It is imperative to identify the
right action to take as a pioneer as you write your very own practices while exercising good self-
respect and mindfulness.

Concept and application

1. Don't be afraid to speak your mind.

The make-up of a running environment that is reliable has the effect of making the environment
realistic and open to participation. Delegates can be bound to trust your picks and rely upon you
with their pastimes within the occasion that they charge you're trustworthy with them. Doing
what you say you may do may show off in your gathering that you are reliable.

2. Make sure that you make the right choice when it comes to your selection.
Settling on choices quickly is one of your most significant obligations as a pioneer. Your group
ought to be sure about your capacity to choose an option. When you focus entirely on a choice,
your associates will have confidence in your capacities as a pioneer.

3. Be willing to accept new encounters as they come your way.

You will need to keep your channels of correspondence open in order for you to be able to
communicate with your assembling. Show complete focus skills to animate correspondence, like
posing open-finished inquiries and staying alert as the agent talks. Maintain your workers
educated utilizing speaking with them consistently about alternatives and what is happening
inside the gathering and association.

4. Provide requested information

It is critical that your team gets a clear understanding of what you expect from them and how
they can generate for you. I think it would be extremely valuable if dealers were to be taught
instead of rebuked if we are to accomplish this enormously. Amendments should be completed
in non-public order now not to humiliate colleagues. Make a fantastic, trusting relationship via
correctly recognizing what the specialist is doing and recommending strategies they might
enhance.

5. Show the other people what it looks like when it is finished

Keep yourself to comparable norms as your lawmakers. on the off chance that your gathering is
needed to stay late, stay past due with them. On the off chance that your association
accomplishes a goal, this needs to be something that you can likewise do.

Conclusion

In this post, we can observe why initiative practices are so fundamental inside an association,
simply as a few basic moves you may make to start fostering your very own assertive authority
behavior. While doling out is a principal ability that each pioneer needs to have, your group will
see its value more within the occasion that you could cooperate with them closer to a common
purpose.
b. How does learning through reinforcement bring about behavior modification in
employees? (5 Marks)

Answer 3B.
Introduction
Assisting someone who is learning as much as possible is crucial to achieving maximum learning
potential. A regulation of effect is a proposal taking its roots from Thorndike's regulation of
effect in which he asserts that supported conduct will be rehearsed. As a result, there will now no
longer be an outline of behaviors that may not be supported everywhere. Therefore, if a guide
can be said to be as much as that which points to a specified behavior being repeated or impeded,
then a guide is defined as that which does this. I think that it would be a good idea to separate the
concept of worker proposal from that of worker support.

Concept and application


Suggestion, as depicted within the subsequent segment, addresses a vital mental cycle this is
primarily intellectual. In this sense, the offer is generally inner to the employee, and we can most
straightforward see resultant symptoms of it in actual behavior. Assist, then again, is commonly
observable and often directed remotely. Without information, at the least, something
approximately the underlying reasons that prompted the individual in query's good conduct, a
supervisor may additionally build it up.

Some requirements should be satisfied for encouraging feedback to be persuasive in dealing with
the reiteration of favored conduct. To start with, the employee has to value the actual reinforcer.
It'd be insufficient in shaping behavior if representatives were uninterested in it. Second, the
reinforcer should be unambiguously connected to the proper behavior. The worker's receipt of
the reinforcer ought to be straightforwardly reliant on doing the top-quality behavior. Prizes must
be awarded based totally on overall performance, and the higher a worker's stage of
implementation, the more excellent fantastic his award ought to be. The subject is possibly the
most petulant issue in conduct an alternate approach. Although the subject can valuably affect
the working environment, mainly in case it is conveyed in a usual way. As speedy as conceivable
after the infringement, adverse outcomes may manifest when representatives disdain the pastime
or accept they're being rebuffed unjustifiably. Those hurtful consequences of the subject are
portrayed in. consequently, while the issue is terrific electricity in remedial learning, its usage
should be as it should be examined and implemented.

Conclusion

It is important to note that both uplifting remarks and aversion learning are concerned with
getting the employee to show the preferred behavior. With uplifting comments, the
representative works with a particular objective to obtain favored awards, however with evasion
learning, the employee strives to avoid inevitable awful consequences. In both situations,
although, the supervisor's favored behavior is accelerated. Historically, the primary mode of
eradicating undesirable behavior and reducing its incidence was through administrative
commitments.

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