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Management

MANAGEMENT theories and


principles are
THEORIES AND important to be
applied in the
PRINCIPLES ARE overall operation
of the business
APPLIED IN to promote
quality,
OPERATIONS production,
MANAGEMENT effectiveness
and efficiency.
CONCEPT THEORY
•Quality is the totality of features and
characteristics of a product or service
that bears on its ability to satisfy stated
or implied needs (Prentice Hall,2008).
It affects company reputation, product
liability and global implications. Its key
dimensions are performance, features,
CONCEPT THEORY
•reliability, durability, service ability,
aesthetics, perceived quality, and
value. These dimensions can be
viewed in different, perspectives:
user-based, manufacturing-based, and
product-based.
CONCEPT
OF PRODUCTIVITY
• According to Inman (2020), productivity is
an overall measure of the ability to
produce a good or service. More
specifically, productivity is the measure of
how specified resources are manage to
accomplish timely objectives as stated in
terms of quantity and quality.
CONCEPT
OF PRODUCTIVITY
• Productivity may also be defined as an
index that measures output (goods and
services) relative to the input (labor,
materials, energy, etc., used to produce
the output). Factors that may positively
and negatively affect productivity are:
workforce, technological changes,
CONCEPT
OF PRODUCTIVITY
•workforce, technological changes
,work methods, procedures, systems,
quality of inputs and management, etc.
CONCEPT OF
EFFECTIVENESS AND
EFFICIENCY
• According to Nyarko (2014) effectiveness
is about doing the right things while
effectiveness is about doing thing right.
To do so, working pace, organization and
space are the significant factors that
should be considered. Moreover,
effectiveness measures the actual output
CONCEPT OF
EFFECTIVENESS AND
EFFICIENCY
•versus desired output , consider long
term strategy, have or innovative ways
of working, and focuses on the results.
On the other hand, efficiency aims to
get the maximum output with minimum
input, takes into consideration the
present state, doing things consistently
CONCEPT OF
EFFECTIVENESS AND
EFFICIENCY
•and focuses on the process.
THANK YOU
GOD
BLESS
YOU ALL

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