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Encyclopædia Britannica's President Killing Off A 244-Year-Old Product
Encyclopædia Britannica's President Killing Off A 244-Year-Old Product
FOR
Mika Bacaycay
Joshua Batobalonos
BT 101
10 / 11 / 21
Table of Contents
Introduction…………………………………………………………………………1
Summary of Case Study………………………………………………………….2
Statement of the Problem………………………………………………………..3
Reference……………………………………………………………………………5
Introduction
This case study is about how a 244-year-old Encyclopedia was affected by the disruptors it was
facing. Encyclopedia Britannica has been around since the 1770s, and it was printed and
hardbound. Since internet peaked somewhere around the 2000s and the end of printing and
hard binding of the books were coming too close to an end.
The Encyclopedia Britannica has made a great impact on people that have purchased it
especially during the times when internet wasn’t yet a thing. Since the internet was first
introduced, book sales has begun to decrease due to the fact that most of the information that
we’re looking for are already on the internet, just search and it will appear unlike books where
you have to manually flip through pages just to find a specific thing you’re looking for.
Summary of Case Study
Encyclopædia Britannica's president stated in the spring of 2012 that the firm will no longer
produce bound volumes of the classic reference work. Some were surprised, and many thought
that EB had succumbed to the internet, particularly Wikipedia. The content model used by EB
was regarded as "vintage." Many people were unaware that sales of the print set accounted for
just 1% of the company's revenue at the time. According to the author, the decision to discontinue
publishing was "a non-event." The encyclopedia's famed door-to-door sales force peaked in 1990,
with over 100,000 volumes sold. But then the company went bankrupt. Busy families were less
patient with personal queries, and PCs were equipped with CD-ROM drives, generating a need
for multimedia and interaction that was unknown terrain for print-minded product and editorial
teams. Sales had dropped to 3,000 units by 1996, the year Cauz joined the business. This is the
tale of how the Encyclopædia Britannica came to be: first with CDROM, then with the Internet,
and ultimately with the learning industry. The success of Wikipedia validated EB's strategy choice
to minimize reliance on consumer referrals and increase participation in the K-12 sector.
Britannica Online material is currently updated every 20 minutes, thanks to the company's
proactive overhaul of its publishing processes. According to the author, company is expanding in
• Yes, since almost everyone is now moving into a more technological advancement
and most of the things that we search is on the internet. Encyclopedia Britannica has
a real editorial staff, and also has high quality articles. Discontinuing the printing of
great move for the company, for me, because by this, it helps the people that are
using the internet to look for things that they need, like articles, website, images and
many other things that you want to know more about. Since Encyclopedia Britannica
transitioned into an online site, many people have had access to it and is using it to
this day.
2. What were the disruptors that made the company arrive at this decision? Research if
necessary.
• The disruptors that made the company arrive at their decision are:
o The rise and the increasing popularity of the internet since its first introduce to
people.
o “The printed version was difficult to maintain and wasn’t the best physical
medium to deliver the quality of our database and the quality of our editorial”
• These disruptors impacted the company in good and bad way since they were
printing for 244 years, and its their first time shifting from hardbound to a website.
3. Do you think that people will still use Encyclopedia Britannica even if it is not in
hardbound anymore?
• Yes, because of its history and the good impact it made on people that has
- 1st point is that having a physical copy means that you won't have to
as a work of reference.
b. Provide points that will prove that people prefer Wikipedia and other
- The First point to make that would have people prefer the Wikipedia
that might confuse someone and said person is able to click on the
- Second is that you won't have to carry such a large book in order to
learn, You, can just access the information you need about
updated, you can just look at Wikipedia or any other websites to learn
reuters.com/article/net-us-encyclopediabritannica-idUSBRE82C1FS20120314
on-killing-off-a-244-year-old-product
• Drew, O. (Mar. 13, 2012) Wikipedia and the Internet just killed 244-year-old
killed-244-year-old-encyclopaedia-britannica