A manager is a person in charge of guiding the workforce towards the accomplishment

of the organization´s goals. The role of the manager is key, the quality of the role determines
the synergy in the work environment and allows to increase productivity. A manager has a lot
of responsibilities, among them are that of facilitating, interpreting, translating the company´s
necessities and goals, action planning, and solution to any problem.
Through hard work many people can be promoted to this position but not anyone can
succeed as a manager, some of the most important characteristics that a manager needs to
have to be successful are:
 Critical thinking – At any unexpected situation the manager must be able to
adapt, find solutions, and prevent them from happening again in the future.
 Communication – A successful leader must have excellent communication
skills so the subordinates can comprehend the goals.
 Creativity – must be able to innovate its work area to reduce time and
wastes.
 Emotional intelligence – Ability to identify emotions avoiding reacting
based on them.
 Leadership - Part of the success of any company comes from its workforce.
A manager that can motivate its subordinates, guiding them, building trust,
will be able to improve productivity.
 Human skills – A successful manager needs to know how to treat others,
understand their needs, and know what motivates them.