SERVICE MANUAL

Atomic 3000 LED

Revision A, 11-30-2017
Service manual

Table of contents
General information............................................................................................................................................. ...3

Safety instructions..................................................................................................................................................................................3

Tools.........................................................................................................................................................................................................3

Spare parts...............................................................................................................................................................................................4
Troubleshooting................................................................................................................................................... ...5

Overview of error codes..........................................................................................................................................................................5

Wiring diagram.........................................................................................................................................................................................6
Repair and replacement....................................................................................................................................... ...7

Replacing the front glass........................................................................................................................................................................7

Replacing the back light reflector assembly.........................................................................................................................................7

Replacing the back light LED pixel board.............................................................................................................................................8

Replacing the main light engine assembly...........................................................................................................................................9

Replacing the PSU.................................................................................................................................................................................10

Replacing the main PCB/UI................................................................................................................................................................... 11

Replacing the air filters.........................................................................................................................................................................13

Replacing the fans.................................................................................................................................................................................13

Replacing the handle.............................................................................................................................................................................14

Calibrating the PSU...............................................................................................................................................................................15

Maintenance........................................................................................................................................................ ...18

Cleaning the product.............................................................................................................................................................................18

Conditions..............................................................................................................................................................................................18

Maintenance schedule..........................................................................................................................................................................19

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Service manual

General information
This service manual contains information about how to
service Atomic 3000 LED.

Safety instructions
Before you carry out service work, read this document.
Installation and service work must comply with local
regulations and accepted codes of good practice.

Observe the safety instructions in the user manual for

the product.

Figure 1: Safety instructions

Tools
Make sure that the tools below are available before you
start working on the product:

• ESD mat and wristband.

• Torx T10 screwdriver.

• Torx T20 screwdriver.

• Torx T25 screwdriver.

• Small flatheaded screwdriver.

Figure 2: Tools

Important! Take the necessary

precautions to prevent static
electricity from damaging the
product during modification or
repair.

Figure 3: ESD mat and wristband

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Service manual

Spare parts
For an overview of the spare parts and spare part
numbers of Atomic 3000 LED, refer to martin.com.

1. Log in with your user login details.

2. Search for “Atomic 3000 LED”.

3. Clik “Partfinder: Layered” (1).

1

Figure 4: PartFinder: Layered

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Service manual
Troubleshooting
Overview of error codes
Error message
BANK (BANK NO ACCESS) • Error during or after software upload
UITW (UI TEMP HIGH)
PUTW (PSU TEMP HIGH)
SERV (SERVICE MODE)
SL W (SAFETY LOOP)
BETW (BEAM TMP HIGH)
SLER (SAFETY LOOP)
COLD (FIXTURE COLD)
FAN (BASE 1 FAN ERR) • Fan is not rotating.
FAN (BASE 2 FAN ERR) • Fan is not rotating.
FAN (BASE 3 FAN ERR) • Fan is not rotating.
FAN (BASE 4 FAN ERR) • Fan is not rotating.
UITE (UI TEMP SEN ERR)
UITC (UI TEMP CUT OFF)
PUTE (PSU TEMP SEN ERR)
PUTC (PSU TEMP CUT OFF)
BETE (BEAM TMP SEN ERR)
BETC (BEAM TMP CUT OFF)
Atomic 3000 LED - Revision A, 11-30-2017
Symptom Cause
• The PCB sensor for the user interface
(LCD display and control panel) detects
abnormally high operating temperature.
• The temperature sensor for the power
supply detects abonormally high operating
temperature.
• A safety loop error occured.
• The safety loop circuit is activated.
• The temperature sensor for the beam
pixel PCB detects abnormally high operating
temperature.
• The safety loop circuit is activated.
• The fixture is too cold.
• Feedback from the sensor indicates that
the fan is not rotating.
• Feedback from the sensor indicates that
the fan is not moving.
• Feedback from the sensor indicates that
the fan is not moving.
• Feedback from the sensor indicates that
the fan is not rotating.
• Temperature sensor for the user interface
fails.
• The main PCB cannot register the
temperature sensor.
• Temperature sensor for the user interface
is at cut-off level.
• Temperature sensor for the power supply
fails.
• The main PCB cannot register the
temperature sensor.
• Temperature sensor for the power supply
is at cut-off level.
• Temperature sensor for the beam pixel
PCB fails.
• The main PCB cannot register the
temperature sensor.
• Temperature sensor for the beam pixel
PCB is at cut-off level.
Remedy
• Upload the software again.
• Power off and then power on the fixture.
• Let the fixture cool down and restart it.
• Replace main PCB if the issue continues.
• Check ambient temperature.
• Replace PSU if the issue continues.
• Power off and then power on the fixture.
• Check the main LED thermal switch.
Replace it, if necessary.
• Make sure the area around the main LED
engine is clean.
• Replace the main LED assembly if the
issue continues.
• Check safety loop circuit.
• Replace the main LED thernal switch, if
necessary
• The fixture will run normally at normal
ambient temperature.
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Check all connections.
• Let the fixture cool down and restart it.
• If the ambient temperature is OK but the
issue persists, replace the main PCB.
• Check all connections.
• Let the fixture cool down and restart it.
• If the ambient temperature is OK but the
issue persists, replace the PSU.
• Check all connections.
• Let the fixture cool down and restart it.
• If the ambient temperature is OK but
the issue persists, replace the main LED
assembly.
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 1

Backlight Top, Atomic Backlight Bot, Atomic

PL1 PL3 PL1 PL3

Power SPI input Eeprom Power SPI input Eeprom
4 8 4 8
50400790 50400790
Wiring diagram
Service manual

PrimaryLight, Atomic

PL7 PL6
PWR_3 PWR_1_2
2 3

50400795 FAN1

Thermo switch
TH1

Distribution
4
PL15

Atomic 3000 LED - Revision A, 11-30-2017

FAN 1+2 PL3
PL3 8

Figure 5: Wiring diagram, Atomic 3000 LED

2xFan
 Temp. Pixel FAN2
11851050 3 PL16
4
62110020

Purple
Red
Red
Black

White
Mounted on PCB assembly
11865224
11865220 11865220
A PFC_DCDC 650W PL2 PL4 PL3 PL1 PL5 UserInterface A
6 4 7 3
TP45 TP44 TP43 TP36 TP13 4 4 8 4 8 Distribution
Safety Loop + Temp. Pixel PL7 PL12 PL10 PL13
PL9 Backlight Top Backlight Top Backlight Bot Backlight Bot. 4
PL15 FAN3
PL3 8 PL3
8 FAN 3+4 8
5 Fan 1 + 2 2xFan
PL11 11865219 PL18
8 8
Ext. Freq + Temp.1+2 Ext. Freq + Ext. Temp.1+2 11865220 PL16
1 4
PL4
8 62110020
PL19 Fan 3 + 4
3 Not mount
DISPLAY

2
PL13 PL17
6 6 FAN4
SPI/DA SPI/DA PL1
11865218 <Function>
PL5 9
PL9
2 4
24V 24V

PL5 PL2 PL11

PL6
Earth Line Neutral
PL14 PL7 PL4
DMX USB DMX DMX
M62050076 XLR-5 - Male XLR-5 - Female XLR-5 - Female
M62002006
11851049
CLASS I, Primary
Mains voltage or Rectified Mains
400VDC or circuits referenced to 400VDC
Earth Earth Default Primary; Low voltage connected to mains

 CLASS II, Secondary

 7.5V, 0.5A; DMX supply, galvanic separated
POWER-CON_TRUE1 24V, 6.25A, galvanic separated
Power 100-270V AC Default Seconderay; Low voltage NOT connected to mains

© 2014 Martin Professional ApS Confidential Martin™ General Technical Specification apply to this item
Atomic 3000 LED Page 1 of 1

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Service manual

Repair and replacement

1
Replacing the front glass
1. Remove the eight Torx20 screws (1).

2. Replace the front glass.

Figure 6: Replacing the front glass

3. Follow the procedure in reverse order.

NOTE! Make sure that the Atomic mark is pointing
towards the Atomic label.

Figure 7: Position of the front glass

Replacing the back light reflector

assembly
1. Remove the front glass. See “Replacing the front
glass” on page 7.
1

2. Remove the two Torx20 screws (1) on each side.

Figure 8: Removing the screws

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Service manual
3. Remove the two connectors (2).

4. Replace the back light reflector assembly.

2
5. Follow the procedure in reverse order.

Figure 9: Removing the back light reflector ass.

Replacing the back light LED pixel

board
1. Remove the back light reflector assembly. See
“Replacing the back light reflector assembly” on
page 7.

2. Remove the five Torx10 screws (1).

Figure 10: Removing back light LED pixel board

3. Replace the back light reflector LED pixel board

(2).

4. Follow the procedure in reverse order.

Figure 11: Removing back light LED pixel board

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Service manual

Replacing the main light engine

assembly
1. Remove both back light reflector assemblies. See
“Replacing the back light reflector assembly” on 1
page 7.

Figure 12: Removing the back light reflector ass.

2. Remove the four Torx20 screws (2).

2 2

Figure 13: Removing the four screws

3. Remove the connector for the thermo switch (3)

and temperature sensor (4).
4

Figure 14: Disconnecting connectors

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Service manual
4. Remove the connector for control (5) and power
(6).

5. Replace the main light engine assembly (7).

6. Follow the procedure in reverse order. 5

7
6

Figure 15: Removing the back light reflector ass.

Replacing the PSU

1. Remove both back light reflector assemblies. See
“Replacing the back light reflector assembly” on
page 7.

2. Remove the main light engine assembly. See

“Replacing the main light engine assembly” on
page 9.

3. Remove the five T20 screws (1) for the two PSU 1 1
PCB holders.

Figure 16: Removing screws for PSU PCB holders

4. Remove the three connectors (2) for the main

PCB.

5. Remove the three mains wires (3).

6. Replace the PSU.

NOTE! Before you install the new PSU, note the
36 digit calibration number (4) on the new PSU. 3 2
7. Follow the procedure in reverse order.

8. Calibrate the PSU. See “Calibrating the PSU” on 4

page 15.

Figure 17: Removing PSU board

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Service manual

Replacing the main PCB/UI

1. Remove both back light reflector assemblies. See
“Replacing the back light reflector assembly” on
page 7.

2. Remove the main light engine assembly. See

“Replacing the main light engine assembly” on
page 9.

3. Remove the two Torx10 screws (1).

Figure 18: Removing the two screws

4. Remove the nine connectors (2) from the

mainboard.

Figure 19: Removing nine connectors

5. Remove the grounding wire (3).

Figure 20: Removing grounding wire

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6. Turn the fixture.

7. Remove the two screws for the air filter (4).

Figure 21: Removing air filter

8. Remove the three Torx20 screws (5) for the UI

front cover.

9. Remove the UI front cover (6).

5

Figure 22: Removing UI front cover

10. Remove the five Torx10 screws (7).

11. Replace the main PCB.

12. Follow the procedure in reverse order.

7
NOTE! Be careful when you install the UI front
cover. You need to slide it underneath the quarter-
turn brackets.

7
7

Figure 23: Removing the main PCB

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Service manual

Replacing the air filters

1. Remove the two screws (1).

2. Replace the air filters (2).

3. Follow the procedure in reverse order.

2 2
1

Figure 24: Removing the two screws

Replacing the fans

1. Remove the two Torx20 screws (1) on each fan
assembly.

1 1

Figure 25: Removing the Torx20 screws

2. Gently remove the cover with a flatheaded

screwdriver.

Figure 26: Removing the cover

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Service manual
3. Pull out the fan assembly (2).

Fan A 2
4. Remove the connector for the fan assembly (3)

5. Remove the connector for fan A (4).

4 3

Fan B
A
6. Remove the connector for the fan assembly (3).
B
7. Remove the connector for fan B (5).

Figure 27: Removing connectors

8. Remove the four Torx20 screws (6) on each fan.

9. Replace the fans. 6 6

10. Follow the procedure in reverse order.

6 6

Figure 28: Removing screws on fans

Replacing the handle

1. Remove the knurled knob (1) on each side of the
handle.

Figure 29: Removing knurled knob

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2. Remove the four Torx25 screws (2) on each side
of the handle. 2

Figure 30: Removing the screws on the handle

3. Follow the procedure in reverse order.

NOTE! Reuse the brackets (3) and springs (4).

Figure 31: Brackets and springs

Calibrating the PSU

1. Make sure you have the calibration number. See
figure 17 on page 10.

2. Power up the product and let it boot up for five

seconds.
NOTE! The DMX address will be displayed after a
successful boot up.

Figure 32: Successful boot up

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Service manual
3. Press the menu button in the middle to enter the
menu.

Figure 34: Pressing the middle button

4. Scroll down to SERVICE by pressing the DOWN

arrow.

Figure 35: Selecting SERVICE

5. Press and hold the MENU button and wait until

the ADVANCED SERVICE MENU is displayed.

Figure 33: Accessing ADVANCED SERVICE MENU

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Service manual
6. Press the UP arrow and select PROCEED.

Figure 36: Selecting PROCEED

7. Scroll down to PSU CALIBRATION and press the

button in the middle.

Figure 38: Selecting PSU CALIBRATION

8. Change each digit according to the digits in the

calibration code. See figure 14 on page 17.

9. Press the MENU button.

10. Use the UP/DOWN button to select the correct

value.

11. Press the MENU button to confirm the selection

12. Press the LEFT button to confirm your change.

13. Follow step 9 to 12 until you have changed all the

digits in the calibration code.

14. Exit the menu by continuously pressing the LEFT

button.

Figure 37: Changing the digits in the code

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Service manual

Maintenance
Read the user manual before performing service or
maintenance on the product.

Failure to respect service and maintenance schedules

may cause damage that is not covered by product
warranties.

Cleaning the product

Cleaning schedules for lighting fixtures vary greatly
depending on the operating environment. It is therefore
impossible to specify precise cleaning intervals for the
fixture. Environmental factors that may result in a need
for frequent cleaning include:

• Use of smoke or fog machines. Figure 39: Read the user manual

• High airflow rates (near air conditioning vents, for

example).

• Presence of cigarette smoke.

• Airborne dust (from stage effects, building

structures and fittings or the natural environment
at outdoor events, for example).

If one or more of these factors is present, inspect

fixtures within their first 100 hours of operation to see
whether cleaning is necessary. Check again at frequent
intervals. This procedure will allow you to assess
cleaning requirements in your particular situation. If in
doubt, consult your Martin® by Harman dealer about a
suitable maintenance schedule.

Only clean on the outside.

Do not use concentrated alcohol solutions, abrasive

products or solvents to clean the lens. If wiping with
a soft, lint-free cloth dampened with distilled water
is not effective, dampen the cloth with distilled water
containing 20% isopropyl alcohol in solution.

Conditions
Procedures in the cells marked with red must be
carried out by certified Martin® by Harman technicians
only. Otherwise, you may cause damage to the product
that is not covered by your product warranty.

Ambient temperature: I Inspect

Minimum: +5° C. R Replace
Maximum: +40° C (104° F). C Clean
Daily “lamp on” hours: 12 hours. L Lubricate
A Adjust
Voltage and frequency: 100-240 V, 50/60 Hz.
SC Fan self-clean
U Update
Martin® by Harman

Figure 40: Legend, maintenance schedule

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Service manual

Maintenance schedule
Total unit hours

Part 500 1000 1500 2000 2500 3000 3500 4000 4500 5000

Front side

Front lens C C C C C

Back light LED strips I I I/C I I/C

Reflectors C C

LED lens C C

LED board I/C I/C

Back side

SMPS I/C I/C I/C

Base fans C/SC C/SC C/SC C/SC C/SC C/SC C/SC C/SC C/SC C/SC

Filters C C C C C C C C C

User interface I/C I/C I/C

Heat sink I/C I/C I/C

Wireset I/C I/C I/C

Fixture software I/U I/U I/U

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Service manual

Information subject to change without notice. Harman Professional Denmark ApS disclaims liability for
any injury, damage, direct or indirect loss, consequential or economic loss or any other loss occasioned
by the use of, inability to use or reliance on the information contained in this document.

©2017 Harman Professional Denmark ApS. All rights reserved. Martin® and JEM® are registered
trademarks of Harman Professional Denmark ApS registered in the United States and/or other countries.
Features, specifications, and appearance are subject to change without notice.

Harman Professional Denmark ApS • Olof Palmes Allé 18 • 8200 Aarhus N • Denmark • www.martin.com

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