12/3/2019

SPA TPM BILLING APPROVAL FOR

TPM VENDORS

SPA Overview

 SPA is an acronym for Supplier Portal and Analytics

 Web Based Solution which will provide easy access to Third Party
Manpower Providers for information and documents required from
Robinsons.
Benefits of using SPA System:
• Accurate and Tamper-proof DTR Logs per TPM personnel
• Automated and Faster preparation of Daily Time Records summary
and Billing Summary
• Improvement in payment processing thru the online submission and
electronic approval of billing documents
Modules Implemented:
• Daily Time Records
• Billing Approval
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Our Journey So Far – SPA Project

BIOMETRICS
Selected a new Biometrics device with better Delivered to 500+ stores nationwide across all
features Business Units

SPA - DTR Module

July 20, 2015 - Feb 1, 2016 – Mar - June 2016 – July 1, 2016
Training of all stores
Project Kick-off Go Live in 36 Pilot Stores nationwide Go Live in all Stores

PROCESS IMPROVEMENT
Standard DTR Summary and Billing Summary BSP for TPM Billing Payment Processing effective
Templates were made. August 1.

SPA – Billing Approval Module

April 2016 May 2016 June 2016
July 1, 2016
Development and Testing Training of Pilot Stores & Training of all Stores
Go Live in all Stores
Completion Vendors Nationwide

Biometrics Device
FOR TPM PERSONNEL

FINGKEY ACCESS

EACH TPM PERSONNEL IS REQUIRED TO LOG 6 TIMES A DAY.

TIME ENTRIES ARE LOADED NEXT DAY TO SPA (DAILY).

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SPA TPM Website

https://www.robinsonsretail.com.ph/SPA_RRHI

Pre-Requisites for SPA Usage

Hardware and Network Requirements

• Workstation Specs: At least 1 GB RAM
• Bandwidth: At least 1Mbps per workstation

Software Requirements
• Certified Browsers: Internet Explorer version 9 and
10, Mozilla Firefox 18 only

Website Address:
https://www.robinsonsretail.com.ph/SPA_RRHI
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Bookmark SPA to Add to Favorites

The Login Area

• Password is case sensitive

• Default language: English
• Click on “Keep me logged in”
to save the username and
password.

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Change Password

Change Password
PASSWORD must be
minimum of 6
characters/alphanumeric.

USER NAME
OLD PASSWORD
NEW PASSWORD and
CONFIRM PASSWORD
fields are Mandatory.

Enter Old and New Password and Click on Update Button

Note: SPA 6.4 does NOT allow repeated use of the same password per user account.
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Email Notification after Password Change

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Error Message for Wrong Log In Details

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Account will be blocked after 3 incorrect Log In

attempts

To re-activate your account, please send an email to spantfeedback@robinsonsretail.com.ph

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A new password will be sent to your email

upon reactivation of a blocked account

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Single Instance Log In

Attempt to login again using a different PC is NOT allowed once

you have logged in already from your workstation.
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User Session Time Out

If left idle, session will time out after 30 minutes.

User will be re-directed to the login page

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User Account Maintenance

 The HR IS Team is in charge of SPA User
Account Maintenance.

 Account details will be sent via email one day

before the contract start date for the vendors.

 In case of forgotten password or account

deletion due to resigned employee, user may send
an email to:
Rodelline.delena@robinsonsretail.com.ph
Arnold.tordecilla@robinsonsretail.com.ph

SPA TPM Support Team

 SPA TEAM MEMBERS

– Ms. Rodelline Labuson
– Mr. Arnold Tordecilla

 SPA CONTACT DETAILS

- Rodelline.delena@robinsonsretail.com.ph
- Arnold.tordecilla@robinsonsretail.com.ph
– Hotline: 635 -0751 loc. 170

 SPA SUPPORT
– Monday to Friday*
– 9am to 12:30pm and 1:30pm to 7:30pm

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BILLING DOCUMENTS

Official Documents for TPM Payment

Processing
Business Unit Required Documents Required Documents
(Without SPA) With SPA

Robinsons Supermarket (RS) 1. DTR Summary KPI

True Value (TV)
Robinsons Appliances (RA)
Robinsons Department Store (RDS)
Robinsons Specialty Stores Inc.
(RSSI)
Toys R Us (TRU)
Daiso Japan (RDDC)
Handyman (HM)
Robinsons Builders Depot (RBCD)
2. Schedule Vs Actual DTR
Summary KPI
3. Billing Summary
4. Billing Invoice
5. Service Entry Sheet
(SES) in SAP
1. DTR Summary KPI
2. Schedule Vs Actual
DTR Summary KPI
3. Billing Summary
4. Billing Invoice

Exported to Excel

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1. DTR Summary KPI

(Exported to Excel from SPA)

Process Owner: Store/HO/DC Scheduler

2. Schedule vs. Actual DTR Summary KPI

(Exported to Excel from SPA)

Process Owner: Store/HO/DC Scheduler

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3. Manually Prepared - Billing Summary

Follow the same prescribed templates:

Billing Summary for Agency Service Provider.xlsx
Billing Summary for Cooperative Service Provider.xlsx
Billing Summary Template for Security Agency.xlsx

Process Owner: TPM Vendor

3. Manually Prepared - Billing Summary

Process Owner: TPM Vendor

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4. Manually Prepared – Billing Invoice PDF or

JPEG scanned file

Process Owner: TPM Vendor

5. Manually Prepared – SES PDF File

Process Owner: TPM Vendor

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