LOGISTICS MANUAL-BABYSHOP CLOTHING

Version 3.1 2016-17

Contents
1. OBJECTIVE ................................................................................................................................................................ 2
A. BABYSHOP CONTACTS............................................................................................................................................................ 2
B. NEW SUPPLIER ACCOUNT OPENING WITH LANDMARK ................................................................................................................ 2

2. SHIPPING AND DOCUMENTATION ........................................................................................................................... 3

A. COMMERCIAL DOCUMENTS REQUIRED. ..................................................................................................................................... 3
B. SHIPPING PROCEDURES ........................................................................................................................................................... 5
C. CFS SHIPMENT PROCEDURES .................................................................................................................................................. 6

3. CONSIGNEE & NOTIFY DETAILS – DESTINATION PORT WISE .............................................................................. 9

4. PRODUCT & PACKAGING REQUIREMENTS ............................................................................................................10

A. SECURITY TAGGING AT SOURCE ............................................................................................................................................ 10
B. PRODUCT BARCODE WITH/WITHOUT PRICE TICKETING. .......................................................................................................... 13
C. TYPES OF FOLDING THE MERCHANDISE –CATEGORY WISE.......................................................................................................... 18
D. PACKING INSTRUCTIONS DO’S AND DON’TS ............................................................................................................................ 18

5. CARTON QUALITY, SIZES, LABELLING, MARKING & CONTAINER LOADING .....................................................19

A. CARTON QUALITY SPECIFICATIONS ........................................................................................................................................ 19
B. CARTON SIZES TO BE USED FOR PACKING. .............................................................................................................................. 20
C. RECOMMENDED CARTON LABELS & BARCODE ......................................................................................................................... 20
E. CONTAINER / TRAILER LOADING PATTERN ............................................................................................................................. 24

6. SASO PROCESS (FOR DAMMAM, KSA DIRECT SHIPMENT) ...................................................................................25

7. LANDMARK SUPPLY CHAIN PORTAL (LSCP) PROCESS NOTE .............................................................................26

A. MI TOKEN INSTALLATION:..................................................................................................................................................... 26

8. PAYMENT POLICY & PROCEDURES........................................................................................................................27

A. TT PAYMENTS ..................................................................................................................................................................... 27
B. LETTER OF CREDIT– OPENING PROCEDURE& PAYMENTS .......................................................................................................... 27
C. LATE SHIPMENT DELAY PENALTY STRUCTURE......................................................................................................................... 28
F. DOCUMENT DELAY PENALTY STRUCTURE ............................................................................................................................... 29

9. ANNEXURE LIST .......................................................................................................................................................29

1. Objective
This Supplier Logistics Manual is intended to provide a detailed supply Chain Process to efficiently handle
the supply chain operations for Babyshop Shipments. This handbook will be particularly useful for the
supplier managers, Supplier Export Team and assess logistics systems for Babyshop. In addition,
policymakers, system stakeholders, working in Supply Chain logistics also find it helpful as a system
overview and overall approach for Babyshop shipments.

Key terms and concepts are clearly defined and explained. This document includes detailed information
about the Supplier account opening (For New Supplier), Packaging, Shipping and implementation of logistics
management information systems. Overviews of quantification, Delivery processes, as well as transport. The
compliance to the mentioned standard will also be used for the Baby shop Supply Chain Evaluation.

A. Babyshop Contacts.
For all Supply Chain related queries you can contact:-
Mr. Nilesh nilesh.kamble@landmarkgroup.com Tel No +971 4 5175559
Mr. Deric. derick.philip@landmarkgroup.com Tel No +971 4 5175642
Mr. Hidayatulla Hidayatulla.Sayed@landmarkgroup.com Tel No +971 4 5175609

Any Escalation related to the Department.

First Escalation: Mr. Nilesh Kamble nilesh.kamble@landmarkgroup.com Tel No. +971 4 5175559
Second Escalation Mr. Shamim mohd.Shamim@landmarkgroup.com Tel No. +971 4 5175578
Final Escalation Mr. Latheesh latheesh.veedu@landmarkgroup.com Tel No. +971 4 5175672

Supplier Contacts: Suppliers must designate a key contact personnel responsible for handling logistics
support (name of contact, nominated deputy and superior, with e-mail address, phone and fax numbers).

B. New Supplier Account opening with Landmark

To start with the transactions with Landmark, new supplier to provide the following:-

1) PI issued in the supplier letter head , Consigned to ‘RNA RESOURCES GROUP LTD –LANDMARK GROUP,
Babyshop concept, PO Box 25030, Dubai UAE’, with the Authorized signature and Supplier stamp.

2) Supplier Stamped and Company Authorized (Preferably owner of the Business) Signed letter (Refer the
template in Annexure 9) Printed in Supplier company letter head and attested by their Supplier Bank.

In case, supplier bank refuses to stamp in their letter, supplier can arrange a letter issued by their bank
stating the supplier bank account details and the status of account.

3) Trade license copy of supplier/Company registration copy availed from government authorities.

Note: Supplier shall review the name details etc. are to be exactly matched with their letter head,
Bank letter Proforma Invoice stated before submitting to Babyshop. The delay may expected in case
there are mismatch in the details provided for account opening.

Page 2 of 29
2. Shipping and Documentation
a. Commercial Documents Required.

DOCUMENT SAMPLE ANNEXURE COPIES

Invoice Annexure 1 Original + 1 Copy

1_Commercial Invoice.xlsx
Annexure 1

Summary Packing List Annexure 2_Packing 1 Original + 1 Copy

List.xlsx
Annexure 2
Certificate Of Origin 1 Original + 1 Copy

Bill Of Lading / Airway Bill /FCR 3 Original + 1 Copy

Shipment Styles Test Status Report

Annexure 1 Original (Scanned)
(SSTSR) 3_Shipment Testing Update Form.xlsx
Annexure 3

Important Notes:

 Scanned Readable copy of ORIGINAL documents (Invoice, Summary Packing list, Certificate of Origin and
BL/FCR/AWB, SSTSR) should be forwarded to the shipping coordinator within 3-5 days after the vessel
sailing date and for Air shipments with in the AWB issuance date. In case any delay in receiving the BL
copy from the agents, supplier can escalate with 1st escalation point.

 Original documents must be submitted in the required format as shown in the Annexure and a copy of
scanned original documents must send thru email to the respective shipping Coordinator. In the Evidence
late doc’s presentation, a penalty will be applicable. For details, refer Payment Policy & Procedures

 For L/C shipment, Original documents must be negotiated in the respective Bank within 3-5 days from the
sailing date.

 For TT shipments the Original documents to be dispatched to the address, RNA RESOURCES GROUP LTD-
LANDMARK (Babyshop), Landmark Tower, Floor#25, Dubai Marina, P O Box 25030, Dubai, UAE, Tel.
+971 4 5175500 / 5726 with the attention of Shipping Coordinator name in Babyshop.

 While issuing the originals, Supplier to ensure NO MISMATCHES between the Docs Description, Composition,
Fabric type & HS CODE etc., also the same to be exact as confirmed to Babyshop buying upon the PO/PI
issuance. The HS CODE to be used from the Annexure 7_HS Codes List OR also Can be referred from
the LSCP (Landmark Supply Chain Portal), in case the HS Code VARIES or NOT FOUND in the LSCP due to
reasons like composition mismatch etc., supplier can contact respective Buyer before the original
documents issuance.

No Territory Codes to be Displayed in the Shipping Documents, In case it is a specific requirement to the
export Country, Shipper can mention “RNA Resources Group Ltd-Babyshop” as shipping mark

 COO showing Invoice No, HS Code etc., are to match with the Commercial Invoice. The HS code in the COO
is mandatory.

 For All Freight Prepaid Shipment, BL/AWB to show “FREIGHT PREPAID” and the Invoice must Display
CNF/CIF whichever the term supplier used.

Page 3 of 29
 The weight, Pcs/Carton Qty, Value displayed in the documents must match with Landmark Supply Chain
Portal data. And the shipment details update in LSCP must be completed before issuing the master
documents. (Please Refer Landmark Supply Chain Portal Process note followed)

 SASO test reports for the products sourced: To be arranged at the Origin wherever applicable through QC
suggested agencies (E.g. BVI etc.), Supplier can contact Babyshop Quality team for the test related queries.

 Additional Requirement for For Air Shipments.

 The AWB to be displayed “Final Destination Jebelali” to avoid any legalization charges to be paid .
Incase the above is not found in the AWB, Legalisation charges will be recovered in supplier payment.

 Supplier must receive a confirmation from their respective Babyshop shipping coordinator on their
Invoice and PL DRAFT before booking Air shipment.

 Supplier must avoid booking Air shipment which the flight landing in Dubai during (Thursday/Friday) to
avoid storage fee.

 Air Shipment Booking must be made thru Premium Direct Service Carrier, Preferably Emirates Sky Cargo
and to the new Airport Al Maktoum Airport-DWC, Dubai.

 The AWB should be ONLY Master Air Way Bill (MAWB) rather than HAWB. This is for the faster clearance.

 Supplier must ensure their Invoiced qty are COMPLETELY on boarded and in Single Lot.

 A Set of Non-Discrepant Original Docs must accompany the Shipment (Invoice/PL/AWB) and a copy of
the same to be emailed to the respective Babyshop Shipping Coordinator with in the AWB issuance date.

 Incase supplier couldn’t arrange the original documents with the shipment, Supplier MUST ensure the
original shipping docs are arranged thru courier to Babyshop and courier reaching before their cargo
arrival.

 Any additional cost caused by the supplier discrepant in docs OR due to any delay in providing docs will
not be accepted. A penalty for the late presentation will be applicable on those cases (Refer document
delay penalty Structure).

Note: Certificate of origin is not mandatory at the time of Air Shipment, Supplier can email a copy of
COO for their bills settlement.

 For DISNEY Shipments -

SEA - The Consignee should be Little Mouse Company LLC PO Box 25030, Dubai, UAE . Notify RNA
Resources Group Ltd PO Box 25030, Dubai, UAE

AIR - The Consignee should be RNA Resources Group Ltd PO Box 25030 and Notify Little Mouse
Company LLC PO Box 25030, Dubai UAE

Do not combine any other Brand with Disney if the shipping docs are Consigned or Notified to Little
Mouse Company LLC. And its applicable for all shipment mode (SEA/AIR/ROAD).

Do not Ship Disney Brand shipment thru CFS consolidation centre located in CHINA/INDIA/BANGLADESH.
All Disney goods must be shipped to JEBEL ALI/DUBAI via SEA/Air port with CONSIGNEE & NOTIFY as
stated above as per the terms agreed.

Page 4 of 29
 Note All Brand Shipments -

For All Branded Goods, Brand Licensor approval is a must which is valid till the shipment date agreed.
Wherever the shipments are with out Brand approval it can cause stopping shipments at entry points.

For Branded goods, supplier may require to get the Brand Approval for submitting it to their customs
for export. These approval can be provided by the Babyshop upon request which must be at least a
month in advance to the shipment date.

b. Shipping Procedures
 Shipment Date: Shipment date is the agreed date which planned to receive the stock for the Business and
evidenced in the Transport Docs as per Purchase order agreed. The Preponed shipment up to a week earlier
is acceptable, Further acceptance subject to Approval.

Revised Shipment Date is only acceptable wherever buyer agreed in writing. Dispatch before the approval
subject to Babyshop management discretion.

 Container Booking should be done minimum 2 weeks before the Shipment ETD to ensure the Vessel space.
The delay in booking cause to vessel space will be considered as shipment delay.

 Shipping Documents must not enclosed with any samples sent to Buying / QC / Merchandising team to avoid
misplace.

 Suppliers to consolidate shipments from various factories and then ship and also to use the CFS facility
wherever the suppliers are nearby

 Maximum number of shipments of a PO should not exceed more than one Irrespective of its Location except
CFS delivered Shipments.

 Where-ever the CBM is more than 15, Please check with Shipping Coordinator whether to move as LCL or
FCL

 For CNF/CFR basis shipments (LCL/FCL), Supplier to ensure minimum 15 free day’s free time at destination
port.

 Supplier to Prepare the ASN for Brand and Non-Brand Separately in the Landmark Supply Chain Portal
(LSCP), please refer LSCP process note. And Disney brand should not combined with any other brand

 More than 5 PO in single shipment is not allowed unless it’s approved by the Imports Coordinator

 Excess/Short supply against the ordered qty: -

Excess/Shortage qty supply on the ordered qty are subject to approval of Buying followed by the Business
Planning team. There can be short supply penalty near in future for the shortage in case the supplied failed
to deliver the agreed qty as per Purchase order

 Shortage in Physical than Booked in LSCP: -

All Shortage in Physical Delivery against the billed/booked qty in LSCP are claimable. A report will be sent
to supplier as soon the location packed carton receiving and the reconciliation process are completed its
destination.

Page 5 of 29
c. CFS Shipment Procedures
(Applicable only for on shipment exporting from China, India, and Bangladesh).
Landmark have the two consolidation hubs in China (Ningbo & Yantian/Shenzhen), Two in India (Navasheva
& Tirupur) and One in Bangladesh (Chittagong). The suppliers shall route their shipment who are nearby areas
via CFS upon confirmation from the Shipping Coordinator and as per the terms mentioned in the PI.

Consolidation centers are handled by Kuehne Nagel in China & BSL Freight Solutions Pvt. Ltd in Mumbai &
Tirupur, India and DHL Bangladesh (Contact Details enclosed below)

Notes:-

 CFS shall issue FCR copy within 2working days after the goods are handed over to CFS premises and the
local charges are paid by the shipper to CFS destination agent.

 Supplier can deliver the shipment at our CFS locations in China / India/ Bangladesh for consolidation ONLY
after the necessary Shipping order (S/O) booking confirmation availability in Landmark Supply Chain Portal.
Delivery without S/O will be rejected at CFS.

 For Bangladesh CFS delivery, Destination wise delivery (BSAE=AJMAN in UAE, BSDM+BSRY+BSJE=DAMMAM
in KSA, Remaining all the destination JABELALI in UAE) and the documentation (Invoice & packing list,
CO, FCR) required for the cargo deliver at Chittagong, Bangladesh CFS point. (Plz refer the Consignee
/Notify details table for our every destinations)

 For INDIA CFS delivery, Destination wise delivery (BSAE=AJMAN in UAE, BSDM+BSRY+BSJE=DAMMAM in
KSA, BSKW=SHUWAIKH in KUWAIT, BSTH=Bangkok in Thailand, Remaining all the destination JABELALI
in UAE) and the documentation (Invoice & packing list, CO, FCR) required for the cargo deliver at
Navasheva, Mumbai Or Tirupur/ CFS point. (Plz refer the Consignee /Notify details table for our every
destinations)

 Detailed CFS Address for their office in Ningbo, Yantian, India and Bangladesh are as follows.

CFS Contact List

CFS Mumbai/Navasheva

DEPT. Name & Designation EMAIL ID CONTACT NO ADDRESS

Manager Rajashree Jathar

rajashree.bslmum@transworld.com +912267681541
For Escalation Sr. Manager - Supply Chain

Siddhi Talwadekar BSL Freight

Asst. Manager - Customer siddhi.bslmum@transworld.com +912267681533 Solutions Pvt. Ltd
Service 3rd Floor, Himalayas
Geetmala Complex
Deonar, Govandi
Customer Aarikha Lewis +912267681566 / (East)
aarikha.albamum@transworld.com
Service Retail Executive +919820323076 Mumbai - 400 088

Amit Padyal ,
Customer Support & amit.bslmum@transworld.com +912267681539
Operation Exec.

Page 6 of 29
 Santosh Gupta
Sr. Executive - santoshg.bslmum@transworld.com +912267681562
Documentation
Documentation

Anirudha Barve
anirudh.bslmum@transworld.com +912267681550
Executive Documentation
JWC Logistics Park
Pvt Ltd,
Mahesh Naik
69-91, National
Operations Sr. Executive - Customer maheshnaik.bslmum@transworld.com +919820323078
Highway No.17,
Executive
Palaspe , Panvel,
Maharashtra – 410206

CFS Tirupur

DEPT. Name & Designation EMAIL ID CONTACT NO ADDRESS

BSL Freight
Manager K. Maidas Solution Pvt Ltd,
Maidas.Bsl@Transworld.Com Trans world
For Escalation For Vice President +919846032560
House,
(Mumbai & Tirupur) Willington Island,
Cochin - 682003

K.V. Prasad
Customer Service Prasadhkv.Bsltpr@Transworld.Com +919842153741
Branch In charge
BSL Freight
Solutions Pvt Ltd,
Ragesh. V Ab Towers, 3rd
Documentation Documentation Ragesh.Bsltpr@Transworld.Com +917373741280 Floor, 13/3 Police
Operation Exec. Line Street,
Tirupur - 641601
D. Kathiresan
Operation Kathir.Bsltpr@Transworld.Com +919843378701
Operation Executive

CFS China
WAREHOUSE
KN OFFICE OFFICE ADDRESS CONTACT E-MAIL
NAME/ADDRESS
Main: Della Zhou,
Tel.86-574-27909618, Fax.27717222- della.zhou@kuehne-nagel.com
618
Main: Vickey Huang,
Tel.86-574-27909824, Fax.27717222- vickey.huang@kuehne-nagel.com
Kuehne + Nagel 824 NINGBO H&D Logistics
Ltd.
Main: Jocelyn Ding, Co., Ltd.
6F(South), Howard
Tel.86-574-27909751, Fax.27717222- Jocelyn.ding@kuehne-nagel.com
Johnson Office
Ningbo 751 (4th warehouse) NO.8
Building, No.230
Backup: Dennis Dai, Zhufeng Road, Ningbo
Liuting
Tel.86-574-27909749, Fax.27717222- dennis.dai@kuehne-nagel.com Export Processing
Street,Ningbo
749 Zone, Zhejiang,China
315010 P.R.China
1st Escalate: Kim Chen,
Tel.86-574-27909683, Fax.27717222- Kim.chen@kuehne-nagel.com
683
2nd Escalate: Hisson Yu,
hisson.yu@kuehne-nagel.com
Tel.86-574-27909746, Fax.27717222

Page 7 of 29
 3rd Escalate: Wendy Chen,
wendy.chen@kuehne-nagel.com
Tel.86-574-27909650, Fax.27717222

4th Escalate: David Lu,

david.lu@kuehne-nagel.com
Tel.86-574-27909800, Fax.27717222

Main: Mya Li,

mya.li@kuehne-nagel.com Yantian Port Logistics
Tel.86-20-22386970, Fax.38931022
Part
Kuehne + Nagel
Export Bonded
Ltd.
Backup: Fion Huang, Warehouse
Guangzhou fion.huang@kuehne-nagel.com
Tel.86-20-22386951, Fax.38931022 Lot 19, Hinterland
Branch, 20-21/F
Area of Yantian Port,
Guangzhou Center Plaza North
Three Street Yong An,
Tower 159 Linhexi 1st Escalation: Becky Chen,
becky.chen@kuehne-nagel.com Yantian District
Road Tianhe Tel.86-20-22386941, Fax.38931022 Shenzhen 518083 PR
Guangzhou
China
510620, P.R. China
Mr. Felix Luo / Mr.
2nd Escalation: Charly Zou, Tel.86- Raymond Tam
charly.zou@kuehne-nagel.com
20-22386838, Fax.38931022

Main: Febby Su,

febby.su@kuehne-nagel.com
Tel.86-755-8269 2137, Fax.8269 2444

Main: Pany Lin,

pany.lin@kuehne-nagel.com Yantian Port Logistics
Kuehne & Nagel Tel.86-755-8269 2104, Fax.8269 2444
Part
Limited
Export Bonded
Shenzhen Branch Main: Ace Wang,
ace.wang@kuehne-nagel.com Warehouse
Office, Tel.86-755-8269 2467, Fax.8269 2444 Lot 19, Hinterland
UnitA/B/C/D,
Area of Yantian Port,
Shenzhen 28/F, Block A,
Main: David Song, Three Street Yong An,
World Finance david.song@kuehne-nagel.com
Tel.86-755-8269 2405, Fax.8269 2444 Yantian District
Centre, 4003
Shenzhen 518083 PR
ShenNan Dong
Escalation: Wickey Zhuang, China
Road, ShenZhen wickey.zhuang@kuehne-nagel.com
Tel.86-755-82692138, Fax.8269 2444 Mr. Felix Luo / Mr.
518001,P.R.China
Raymond Tam

2nd Escalation: Jolina Liang,

jolina.liang@kuehne-nagel.com
Tel.86-755-82692169, Fax.82692444

CFS Bangladesh
OFFICE CFS WAREHOUSE
DHL OFFICE CONTACT E-MAIL
ADDRESS NAME/ADDRESS

BM Container Depot
BM Container
Depot Ltd. Ltd.
Mr. Rocky/ Rudolf Shitalpur, Keshobpur
Shitalpur, Sitakunda,
Chittagong, rocky.quiah@dhl.com
Bangladesh
Keshobpur Tel: 9821234, Ext-174 Chittagong
Sitakunda, Cell: 01970345174 Contact Person :
Chittagong Fax: 9821242, 9821252 Rudolf
www.dhl-
Tel: 9821234, Ext-
dgf.com
174

Page 8 of 29
3.Consignee & Notify Details – Destination Port wise
Destination Port Consignee Details Notify Details
RNA Resources Group Ltd- Landmark RNA Resources Group Ltd- Landmark
(Baby Shop Concept) (Baby Shop Concept)
P.O. Box 25030, Dubai U.A.E P.O. Box 25030, Dubai U.A.E
Jebel Ali Port, UAE
Tel: +971 4 5175500/5726 Tel: +971 45175500/5726
Contact:: Deric/Nilesh/Hidayatulla / Shamim Contact:: Deric/Nilesh/Hidayatulla /Shamim
Email ID: hidayatulla.sayed@landmarkgroup.com Email ID: hidayatulla.sayed@landmarkgroup.com
RNA Resources Group Ltd- Landmark
Babyshop LLC
(Baby Shop Concept)
P.O. Box 52623 Dubai U.A.E
P.O. Box 25030, Dubai U.A.E
Ajman Port, UAE Tel:-9714-517 5500/5726 Fax:-9714-517 5555
Tel: +971 4 5175500/5726
CTC: Deric/Nilesh/Hidayatulla /Shamim
Contact:: Deric/Nilesh/Hidayatulla / Shamim
Email ID: hidayatulla.sayed@landmarkgroup.com
Email ID: hidayatulla.sayed@landmarkgroup.com
Landmark Arabia Co.,
RNA Resources Group Ltd- Landmark
P.O. Box 4979 Al Khobar-31952, K.S.A.
(Baby Shop Concept)
Tel 009663-8474064 / 8570444/8474058
Dammam, P.O. Box 25030, Dubai U.A.E
Fax 009663-8592082/8474053
(Saudi Arabia) Tel: +971 4 5175500/5726
Contact Person : Shahul Hameed / Venkatesh
Contact:: Deric/Nilesh/Hidayatulla / Shamim
Mobile: +966 541688400
Email ID: hidayatulla.sayed@landmarkgroup.com
Email ID: shahul.hameed@landmarkgroup.com
Landmark Arabia Co
RNA Resources Group Ltd- Landmark P.O. Box 23679, Prince sultan Street,
(Baby Shop Concept) Jeddah – 21436.Kingdom of Saudi Arabia
Jeddah Islamic Port. P.O. Box 25030, Dubai U.A.E
Telephone - + 966 02 237 36 33
(Saudi Arabia) Tel: +971 4 5175500/5726
Fax No - + 966 02 265 36 95
Contact:: Deric/Nilesh/Hidayatulla / Shamim
Email ID: hidayatulla.sayed@landmarkgroup.com Contact Person: Vinod Kumar
Mobile: 966 0561962612
RNA Resources Group Ltd- Landmark
Landmark Central Market Co. W.L.L.
(Baby Shop Concept)
C.R 66883 P.O. Box 49336, Al Omariya Street,
P.O. Box 25030, Dubai U.A.E
Port Shuwaikh, Al-Rai, Code-85154,
Tel: +971 4 5175500/5726
Kuwait Kuwait Tel: 964-22909909 Fax: 964-22909910 ,
Contact:: Deric/Nilesh/Hidayatulla / Shamim
Contact Person : Vijay Kumar / Richard Nelson
Email ID: hidayatulla.sayed@landmarkgroup.com
Studio - 12 W.L.L.
RNA Resources Group Ltd- Landmark
(Babyshop Concept)
(Baby Shop Concept)
Centre Point-Asmak Mall, Imports Dept.
P.O. Box 25030, Dubai U.A.E
Doha, Qatar P.O Box 23003 Doha Qatar,
Tel: +971 4 5175500/5726
Tel: 00974-44423084,44423163
Contact:: Deric/Nilesh/Hidayatulla / Shamim
Fax: 00974-4423089
Email ID: hidayatulla.sayed@landmarkgroup.com
Contact: Philip /Pradeep
RNA Resources Group Ltd- Landmark
Baby Shop L.L.C
(Baby Shop Concept)
P.O.Box-405, Al Harthy
P.O. Box 25030, Dubai U.A.E
Sohar, Oman Qurum, Muscat, Sultanate Of Oman,
Tel: +971 4 5175500/5726
Tel-00968698988,
Contact:: Deric/Nilesh/Hidayatulla / Shamim
Contact: Kamal
Email ID: hidayatulla.sayed@landmarkgroup.com

Page 9 of 29
 RNA Resources Group Ltd- Landmark Al Rashid Group
Bahrain (Baby Shop Concept) P O Box 1088
P.O. Box 25030, Dubai U.A.E Manama, Kingdom of Bahrain
(Khalifa Bin Salman
Tel: +971 45175500/5726 Contact: 1: Paul C Brito Tel: 0097338382515
Port)
Contact:: Deric/Nilesh/Hidayatulla / Shamim Contact: 2: Mathew Antony Tel: 0097339971017
Email: hidayatulla.sayed@landmarkgroup.com Fax: 00973-17564006

4.Product & Packaging Requirements

Introduction

Pre- Shipment process such as Sourcing the Security Tags, Barcode Price Ticketing, Sorting, Folding,
Segregating and Packing the goods in the polybag inside the standard cartons are mentioned below. This is to
ensure that all our suppliers are supposed to go through this note to understand how to pack properly before
the shipment is left out from their factory premises to the forwarder warehouse / CFS facility Etc.,

a. Security Tagging at Source

As a part of standardization, we implemented the Security tagging at source for all Baby Shop Clothing
merchandise sourced from our suppliers in different parts of the world. Below process flow is for detail
Information regarding tagging. All our suppliers need to coordinate with our vendors who are supplying these
tags. All retail merchandise should be tagged as a part of security issue when the goods are displayed at the
stores. These are soft tags used for Security issues at retail stores (Security tag Pic attached for your
reference)

Soft tags are with the RF technology chip inside the sleeve of the tags where the tags are to be stitched to
the garment on the same position as per the guidelines given for stitching in the Manual.
Annexure_4_Stitching manual14.2.10

Page 10 of 29
Order to Receipt Process for Babyshop Security Tag (Radio Frequency Tags)
SI. Steps Involved Process
Suppliers need to send the invoicing information and shipping information to
Receiving User Name
1 MAXIM by email or fax, whereby MAXIM gives their own account and password
& Password
to user their online portal.

Suppliers have to place the order as follows

A ) Online by themselves / -B) By fax, e-mail or phone

Orders should be placed one month in advance from the requirement of label
Placing Order with Our stitching or production of garments without fail so as to receive the tags on
2
Security Tag Vendor time. If the order is by fax, e- mail or phone, Shanghai Maxim will put the
order onto the online portal accordingly.

Refer Annexure 8_Security Tag Online Ordering Process Note to see the
complete online ordering process with Maxim online.

Supplier needs to submit a detail one month’s projection in advance of two

months from the requirement of tags for the stitching. A detail excel file with
3. Projection
the projection should be forward to mohd.shamim@landmarkgroup.com and cc
to import coordinators.

Ex-factory price for these tags is @ USD 25 per 1000pcs. All Shipping and
transportation charges are to be borne by the supplier. This cost has to be
built in the product FOB price in consultation with our buying team.
Cost & transportation
4
of Security Tags
Prime responsibility of arranging the courier/transportation etc. for the tags
lies with each of the supplier. If required additional services can be availed
from Maxim.

Payment should be always processed before the shipment Via L/C or TT. For
China orders, payment should be paid to.

Bank account for Suppliers payment remittance：

Beneficiary: MAXIM LABEL AND PACKAGING SHANGHAI CO., LTD

Bank Name: China Merchants Bank, H.O Shenzhen
Bank Address:
5. Payment Process China Merchants Bank Tower No.1, 7088,
Shennan Boulvard, Shenzhen, China
Swift Code: CNBCCNBS
Beneficiary A/C :
For USD Remittance: 2151 8007 0832 001
For EUR Remittance: 2151 8007 0835 001
For GBP Remittance: 1219 0201 0543 301
For HKD Remittance: 1219 0201 0521 802
For JPY Remittance: 1219 0201 0565 701

Page 11 of 29
 Supplier needs to arrange the transportation from label factory to their
warehouse directly with their forwarder. If required, charging an additional
amount Maxim Shanghai branch will arrange the shipment and provide the
Shipping &
6. Tracking No. for China orders.
Documentation.
Maxim Hong Kong branch will arrange the shipment and provide customs
documents for orders out of China.

Contact Person – Icey Xu

Maxim Label and Packaging Shanghai Co., Ltd
No. 639 Hongzhong Road, Shanghai, China, 201103
Tel: 86-21-6406 4227*698
Fax: 86-21-2301 0237
Contact & Pick Up Email: BS-01@maxim-group.com
7.
Address Shanghai & HK
Contact Person : Daisy Chen
(Both Maxim Shanghai & Maxim Hong Kong)
Email : daisy.chen@maxim-group.com
Unit C, 5/F Por Yen Building, 478 Castle Peak Road, Cheung Sha Wan, Kowloon,
Hong Kong.

Additional Services
Arrange shipment by the forwarder nominated by Suppliers.
done by Maxim.
If the Suppliers are not organizing the transport ex-factory Maxim at
Shanghai/Hong Kong, Maxim can offer three kinds of logistic terms: By sea,
8. (Office hours and
By air or By express. The cost for the freight will be added on the invoice to
working days at Maxim
the Buyers. Export/import charges and duties have to be paid by the Suppliers
Monday to Friday at
whereby Maxim will provide the custom documents for Overseas shipments.
8:30-17:30 )

No. of hours within which an email query or order to Maxim send Will be input
into the system:
1-2 hours in working days and working time.
No. of hours for order processing at Maxim , from receiving
Time Taken for Order to before shipment:
Additional Services by 1 - 2 workdays taking labels from stock which are available.
9
the Security Tag No. of hours to acknowledge payment:
Vendor. Immediately in working days and working time.
After order payment has been received, the labels will be picked up:
Shipment within China: Within 24 hours in working days and working time.
Shipment out of HK: -by express: 2 workdays by air: 3 workdays-by sea:
depending on the shipping date

Security tags stitching should be followed as per the guide lines sent by our QC
Queries related to team. For stitching of security tags on any products which are not available in
10
Stitching the tags the manual, please contact our QC team Mr. Naresh.
(Email- naresh.deshwal@landmarkgroup.com)

Page 12 of 29
 FAQ ‘S
i. Is there any MOQ?

So far we have not set any MOQ; you can order the bulk quantities required based on your shipment dates
to save the cost of shipping it from the Vendor

ii. How to handle these tags in the warehouse?

These tags are to be stored /handled in a good condition such as temperature 12℃-25℃ Humidity 55%,
Shelf life – 1 year from manufacturing, and no static fields or static charges etc. to avoid stopping the
technical defects for these tags.

b. Product Barcode with/without Price Ticketing.

As a part of standardization, Babyshop implemented the price tagging at source for all Baby shop
merchandise. Please find a brief note on the tagging process to have a clear idea & get ready to plan
accordingly.

Barcode Information and Approval Procedure

1. Once the PO is confirmed by supplier shall take 3 weeks for the order data to be entered in our systems.

2. On order upload in our system, supplier will be alerted within 24 hours Order uploaded alert in their
email, supplier can download the Barcode from LSCP. Sample file is attached for reference.

Barcode CSV
File.csv

Notes: -
If Supplier doesn’t receive barcode details within 21 days after confirming PO, supplier to revert to email
with mentioning the buyer PO/PI No. to the below by copying respective Buyers & Shipping coordinator in
email.
For Barcode: mustafa.hamdani@landmarkgroup.com
For Boys Fashion Orders: heidi.sumadsad@landmarkgroup.com, Ravi.Aditya@landmarkgroup.com,
mrigakshi.maini@landmarkgroup.com
For Girls Fashion Orders: sachin.amle@landmarkgroup.com, rutuja.fuke@landmarkgroup.com,
Antony.Pious@landmarkgroup.com
For Sleepwear, Swimwear, U/Garments orders: paul.estibeiro@landmarkgroup.com
Supplier would be intimated in 2 working days regarding the status of their order.
3. After receiving barcode details Suppliers has to create sample barcode sticker using code 128 as per the
format given below and send it to mustafa.hamdani@landmarkgroup.com for approval. Supplier needs to
send the One Barcode sample for each & every order and take an approval and the rest to be ensured
as confirmed.

4. After receiving confirmation of approval supplier can start mass printings of barcode stickers and applying
on the hand tag.

Page 13 of 29
Barcode Price Ticketing

1. Price stickers are white stickers with Top Quality Thermal Adhesive Paper Labels and Thermal printed
having multiple currencies along with the barcodes which are to be affixed on one side the brand
hangtags available on the merchandise.

2. Barcode ticket Size should be of 4.2cm height x 3.1cm width for the Type A (With Price for GCC
location) and 2.5cm Height * 3.1cm width for the Type B (without Price for NON GCC location).

3. Please find the lay out below for the TYPE A & TYPE B. All Price in English CURRENCY CODE with its
Numerical should be LEFT ALIGNED and the prices with Arabic CURRENCY CODE and with its Numerical
should be RIGHT ALIGNED.

4. THREE Decimal places must be maintained for the KD, BD & OR Currencies. For the AED, SR, QR the
decimal places must be TWO.

5. In case any previous Barcode available on the Hang Tag due to Price correction or any other reason, it
must be completely remove before pasting the new sticker. NO OVERLAPPING ALLOWED.

6. Supplier should arrange to print these labels for the barcode with retail price according to the
specification given by Babyshop and please ensure the 100 % compliance for this activity at Source.

7. A sample of sticker of each item code (9digit Numeric ref) with Price and without Price from every
order should be forwarded via email to Mr. Mustafa Hamdani (mustafa.hamdani@landmarkgroup.com)
and following the below steps for the confirmation before starting the mass production.

a) Supplier to specify their Name, Babyshop Order (LSCP and Vendor Order Reference) in the Subject
line while sending the Barcode approval request email to us.

b) Supplier to ensure the Barcode Prices and Product Numeric are applied as received the data in
LSCP excel for each style/item code.

c) Supplier/s to comply with our approved standard for the rest in Bulk production. We will assume
the rest all Barcodes are printed according to the approved format after matching LSCP showing
price data.

8. Price labels should be used as follows:

a) TYPE A (mentioned in the lay out WITH PRICE) applicable only for location mark BSAE, BSBH,
BSDM, BSRY, BSJE, BSOM BSQA & BSKW order Qty.

b) For all Other Location mark required TYPE B (without Price) barcode.

9. Ink Bleeding, Fonts using out of the standards, Type ‘A’ (With Price) sticker used for NON GCC allocated
Qty will consider as NON COMPLIANCE.
Note: A penalty will be levied on supplier wherever the Shipment are received with the Non-
complied Barcode/s.

Barcode Lay out table from the Excel Source data

Page 14 of 29
Page 15 of 29
Barcode Layout Type A & B

GCC- Location Table (Type A Barcode Applicable)

Country Location Code /Shipping Marks. Currency
UAE BSAE AED
SAUDI ARABIA-DAMMAM BSDM SR
SAUDI ARABIA – RIYADH BSRY SR
SAUDI ARABIA - JEDDAH BSJE SR
QATAR BSQA QR
BAHRAIN BSBH BD
OMAN BSOM OR
KUWAIT BSKW KD

Page 16 of 29
For Non GCC Location as given below “Normal Barcode” (Type B) to be followed
(Normal size barcodes are 2.5cm length X 3.1 cm in width. (Go through the above layout, TYPE B)
Country Location Code/Shipping Marks.
EGYPT BSEG
JORDAN BSJO
LEBANON BSLB
PAKISTAN BSPK
IRAQ BSIQ
THAILAND BSTH
KAZAKHSTAN BSKZ
CAMAROON BSCM
YEMEN BSYE
LIBYA BSLY
KENYA BSKE
NIGERIA BSNG
ETHIOPIA BSET
UGANDA BSUG
TANZANIA BSTZ
ANGOLA BSAO
BOTSWANA BSBW
TURKEY BSTR
SYRIA BSSY
INDIA BSIN
SUDAN BSSN

Supplier should check regularly in the Landmark Supply Chain Portal (LSCP) for the availability of the New or
Amended Orders which are confirmed by the buyers.

As soon as the orders are available in LSCP, RETAIL PRICE information and BARCODE DATA which has to be
printed on the stickers should be downloaded (Refer below for the Screen in LSCP to extract the barcode data
of the CSV file)

Barcode CSV
File.csv

Page 17 of 29
Incase supplier unable to download barcode data, please contact Mr. Mustafa Hamdani Email ID
mustafa.hamdani@landmarkgroup.com who will be sending this data file to you upon request.

c. Types of folding the merchandise –Category wise

Below is the suggested folding pattern to fit in given standard carton sizes & for optimum utilization of
space within the cartons.

NO. OF FOLDS REQUIRED & TYPES OF FOLDING FOR EACH CATEGORY

CATEGORY NEW BORN - 0- 2 YEARS 2-8 YEARS 8-16 YEARS

T-Shirt 1 2 2
Shirt 1 2 2
Blouse 1 2 2
Pants 2 2 3
Shorts 1 2 3
Skirt 2 2 3
Dress 1 2 3
Dungaree 1 2 2
Jumper 1 2 2
Jacket (Light) 1 1 1
Jacket (Heavy) 0 0 0
Knitwear 1 2 2
Sweat Top 1 2 2
Sets 1 2 3
Legging 1 2 3
Bathrobe 1 2 3
Dorm Shirt 1 2 3
Accessories 1 2 3
Romper 1 2 3

d. Packing instructions Do’s and Don’ts

1. All garments should be packed in individual polybag with an air hole.

2. Solid Style, Solid Color, Solid Size wise (One Item Code) Packing is required for each of the cartons to
the territories.

3. In case Point 2 is not feasible due to insufficient quantity per style, per color, per size to be packed in a
carton, then multiple Sizes (SKU i.e. Item Code) can be packed mixed in a carton. However, per style each
size (SKU) should be separately packed in an Individual polybag inside the carton.

4. As a precautionary measure, paperboard carton insert should be placed above & below the merchandise
(bottom & top) of the carton box to avoid knife cuts.

5. Proper separation is to be done inside the carton if you are packing different sizes under the same styles
inside the carton for easy removing or segregation of each size.

6. Taping the carton should be done in an “H” pattern with tapes with good adhesives on the top & bottom
of the carton by sealing across with all the major & minor flaps.

Page 18 of 29
 7. Supplier to communicate the respective buyer if any changes in the PO/Style before packing. This to avoid
mismatch between the data with supplier.

Don’ts

1. Do not combine or mix the goods from different purchase Orders in the same carton.

2. Do not combine or mix different brands or Country of Origin in the same carton.

3. Do not insert assorted sizes and colors in the individual polybag inside the carton.

4. Smaller carton inside the standard cartons sizes are not allowed to be used for packing.

5. Goods are not to be packed along with the “Hangers” inside the cartons except for goods with special
packaging requirements.

6. Do not Tape on the Markings or Carton Barcode Labels

7. Bulky/Over packing , Masking on the Carton Generic Labels should be avoided

8. Maximum overage allowed is 3% for each SKU per Territory. The overage quantity not to be distributed to
smaller location/s.

5. Carton Quality, Sizes, Labelling, Marking & Container Loading

a. Carton Quality Specifications

1. Recommended carton quality standards to ensure carton quality meets Mega DC requirements

2. Shipping cartons must be constructed of corrugated cardboard with a minimum Mullen’s burst test rating
of 200 lb/in2 or a TAPPI 810 rating of 1380 kPa

3. Cartons should have a minimum edge crush test rating of 32 (ECT) or a TAPPI 811 rating of 5.6 kNm

4. No staples to be used for carton construction

5. Ensure proper filling of the carton (no over-filling or under-filling). Cartons of inadequate quality that are
not packed properly (over-filled or under-filled) are liable to bulge or get deformed or torn

6. Ensure proper loading of cartons into the container (no force-fitting of cartons at the top where adequate
space is not available)

7. Every corrugated box must have a Box Maker’s Certificate, which prescribes a box’s bursting strength,
the combined weight of its facings, and the maximum gross weight that it may carry

Page 19 of 29
b. Carton sizes to be used for packing.

Measurement Minimum (cm) Maximum (cm)

Length 30 80
Width 30 60
Height 20 60
Weight 2Kgs 25kgs
Note: Carton size 60 x 40 x 40 is preferred wherever is possible

c. Recommended Carton Labels & Barcode

1. Labels can be printed on stickers and applied on the carton. The content can be pre-printed on the
cartons in the specified size.
2. Preferred size of the label / pre-printed marking – A5 size. Smaller size (A6 or smaller) can be used for
smaller cartons
3. Fixed content can be pre-printed while the dynamic information can be printed or hand-written as per
supplier process and convenience
4. Same Label to be applied to 2 adjacent sides of carton.

Carton Label 1 - (A5 Size) Carton Label 2 - (A5 Size)

Page 20 of 29
 Carton Label 1 - (A6 Size) Carton Label 2 - (A6 Size)

Notes: -
1. Supplier Code: LSCP USER ACCESS CODE without the alphabet (E.g. Supplier LSCP user ID is 25953-A, The
Supplier code is 25953)
2. 3cm Rounded Adhesive Color Territory Code Stickers must be Pasted on All respective location Carton
adjacent sides, (As provided in the color codes list)
3. On the color sticker the territory name needs to be present as shown in the above Color Codes
4. HIT marking as mentioned on the PO/BARCODE Data (.CSV file) is mandatory for all shipments.
5. Use the LSCP PO Reference in the Front Marking ‘PO No:’

Location of Markings / Label

Outline for pasting carton barcode / label in case the label is printed on sticker and not pre-printed
directly on
carton

Page 21 of 29
Carton Barcode Specification

1. The quality of the CARTON barcode label has to be good or better (> 2.5) according to ISO/IEC 15416.
ISO / IEC Class ANSI Numeric Grade (Average) Result
4 A 3.5 to 4.0 Very Good

3 B 2.5 to just less than 3.5 Good

2 C 1.5 to just less than 2.5 Acceptable

1 D 0.5 to just less than 1.5 Sufficient

0 F Less than 0.5 Fault

2. Measurement Aperture = 0.01” (0.254mm)
3. Inspection Wavelength = 670nm + 10nm
Label Material
 White in color with black printing to provide maximum contrast.
 Avery Fasson or equivalent
 Bubble-free, Water Resistant & Sun Resistant

Human Readable Identifier (HRI)

 HRI to be printed below the barcode
 HRI to be printed in the middle of symbol
 Minimum 1.5mm gap between symbol and HRI

Print Type : Thermal printing

Symbology : Code 128
Label Height : 50mm
Label Width : 100mm
Bar Height : 35mm
Bar Width : 87mm
Quiet Zone : 6.5mm on each side

Other Markings / Stickers

Fragile (sticker) This side up (sticker)

Page 22 of 29
d. Territory Pantone Sticker

China vendors can contact the below nominated label supplier for the territory stickers and Payable Directly

Universal Advanced Technologies Ltd Guangzhou Branch Mr. Heyong - heyong85810295@yahoo.com.cn,Tel -

0086-20-85810295 – Mobile: 0086-13925097039

 Our designated territory details are as follows.

LOCATION SHIPPING MARKS LOCATION SHIPPING MARKS

UAE BSAE QATAR BSQA
BAHRAIN BSBH DAMMAM BSDM
EGYPT BSEG RIYADH BSRY
INDIA BSIN JEDDAH BSJE
JORDAN BSJO SUDAN BSSN
KENYA BSKE SYRIA BSSY
KUWAIT BSKW TURKEY BSTR
LEBANON BSLB YEMEN BSYE
LIBYA BSLY ETHIOPIA BSET
NIGERIA BSNG UGANDA BSUG
OMAN BSOM TANZANIA BSTZ
PAKISTAN BSPK IRAQ BSIQ
TUNISIA BSTN IRAN BSIR
SOMALIA BSSO BOTSWANA BSBW
ANGOLA BSAO CAMAROON BSCM
THAILAND BSTH KAZAKHSTAN BSKZ

Page 23 of 29
e. Container / Trailer Loading Pattern
The below points are particular should be borne in mind when loading cartons in a container or inside the
Trailer for the delivery to CFS location.

1. Not using DAMAGED, Wet/Oily Floor, Foul Smelled Container for loading which can damage/spoil the
goods or its carton,

2. Ensure the CLASS ‘A’ container ONLY used for loading. Supplier to request CLASS ‘A’ container with the
liners/forwarder while booking for the TYPE A container/s

3. All Required carton markings are to be present on the carton including the CARTON LABEL/SHIPPING
MARK.

4. Utilize the space as efficiently as possible so that no dead space is left.

5. Start loading with bigger location shipping mark wise (individual Mark wise) which usually comes with
more no of carton and End with Smaller Location Shipping which are with less no of Cartons and near to
the Container Door.

Mix loading with multiple Shipping mark between the loads is not allowed and will be against the
supplier compliance.

Please refer the following loading pattern layout.

Page 24 of 29
6. SASO process (For DAMMAM, KSA Direct Shipment)

The Quality Standard Compliance is a must for all the deliveries shipped to Babyshop to ensure the NO
REJECTIONS are made at territory while doing the inspection or at End User.

The below mentioned SASO process is important to have the compliance on for the shipment Dispatched to
DAMMAM, KSA.

Please find the below It’s important to get the SASO compliance For the Direct shipment to DAMMAM, KSA
In order to the supplier shall ensure the SASO formalities completed the necessary reference is mentioned
in their invoice supplied to Babyshop, Here are the SASO compliance process for the Direct shipment.

SOP for SASO and Documentation Process for Direct Shipment to KSA

Supplier Submits Invoice, Packing List, and Test Reports to

BVI Representative Mr. Nelson in Dubai via Email ID:
nelson.chettiar@ae.bureauveritas.com,
saif.muazzam@ae.bureauveritas.com,
Contact: +971 55 245 2879 to 15days Prior to the Shipment
Date and RFC (Request for Certificate)

BVI Dubai office a SASO REF# to Supplier

Supplier to Mark the SASO Ref# in their Invoice supplied to

Babyshop

Babyshop shall obtain the SASO Certificate from BVI Bases on

the SASO Ref# Marked on the Invoice

Important Notes.
1. Supplier does not pay any amount to local BVI office

Supplier can contact the below Babyshop Quality Team for necessary standard list.

Quality Team Contact/s

Ms. Ruchi Singh Email: ruchi.singh@landmarkgroup.com Tel: +971 4 517 5610
Mr. Naresh Deshwal Email: naresh.deshwal@landmarkgroup.com Tel: +971 4 517 5617

Any rejection caused by Supplier Non Compliance including quality are not accepted. The related expenses
will be levied to supplier including the Penalty advised by quality team if any

Page 25 of 29
7. Landmark supply chain portal (LSCP) process note
Landmark Supply Chain Portal helps suppliers to Track their orders, Extract Barcode data in excel, Generate
Carton Barcode Labels data, Request ETD Revisions, Create Packing List, and can confirms shipment dispatch
status. Supplier to complete all shipment transactions through our Supply Chain Portal. The below steps are
mandatory in LSCP to complete the shipments.

(Mandatory Steps for Completion of LSCP Process)

 Order item price Confirmation & Acknowledgment.

 Download the Product Barcode Data and Printing Product Labels (Type A Price & Type B without Price)

 Generating Carton Barcodes & printing Generic labels for Pasting on Cartons.

 CFS booking (Applicable for suppliers who ships from (Yantian/Ningbo/India/Bangladesh)

 Creating Packing list

 Packing list Pending & Approval process.

 Invoice and Packing list matching.

 Ship out.

 Updating shipment details.

 Uploading Copy Documents with the Courier Reference.

For the first time login, supplier shall receive the User ID & Password from Babyshop imports coordinator.
Supplier also needs to install the MI Token in each of their PC’s for the LSCP access.

a. MI token Installation:

MI token is the application enable supplier to access the LSCP. Supplier must install the MI Token in their
Desktop/Laptop computer to log on to www.landmarkeconnect.com and do the aforesaid steps. Supplier
can view the purchase Orders Babyshop placed with all the relevant details required.

For logging to the application – Token initialization guide attached – Refer Annexure 5_Mi Token
Installation Guide

For detailed LSCP Step by Step process, please refer the Annexure 6_Landmark Supply Chain
Portal Process Note

Page 26 of 29
8. Payment policy & procedures

a. TT Payments
Payment will be made in telex transfer mode and will take effect within 7 working days upon receipt of full
set of copy of original shipment documents with ASN No. generated from our supply chain portal system.

All Payment to supplier invoice or any, will be remitted only to the same account registered with
Landmark. The shipment must be from the same co name where the PO registered with Landmark.

Mismatch in the name between the account, or change in the Bank account will not be entertained unless
supplier provides the letter with the authorized signatory with the Bank confirmation of account. The delay
in payment may expected due to mismatch and the changes in the records and for Verification.

Supplier to provide copy full set of Original shipment document includes

a) Supplier Commercial Invoice

b) Transport Documents
 Bill of Lading in case of sea shipment
 Airway Bill in case of air shipment
 FCR in case of CFS shipment
c) Certificate of Origin
d) Packing List
e) Test Status Report Result “Pass”

b. Letter of Credit– Opening procedure & payments

LC Opening Procedure

Supplier to provide duly signed & stamped Performa Invoice on their letter head including the buyer order
reference no. etc.

Performa Invoice should be prepared in line with Purchase order requirements from Babyshop. All Performa
invoices should be raised on – RNA Resources Group Limited (Babyshop), Post Box 25030, Dubai, UAE and
should be printed in supplier letter head including the address with the necessary and stamp and sign.

Upon receipt of approved PO from buyers & Performa Invoice from supplier as per above, LC will be
established within 5-7 working days.

Supplier can ask Shipping Coordinator beforehand for draft LC to read & understand all terms & conditions
to avoid any delays on account of any amendments at later stage.

After the LC is established any charges on account of any amendment request from supplier should be
borne by supplier.

Payment term for All Disney Shipment/s, will be 100% on copy of Original docs’ basis only.

Payments against LC.

Documents should be negotiated by suppliers with their bank within 3 days from the shipment BL date.

Documents should be submitted exactly as per L/C terms & conditions. Any discrepancy in documents is
subject to approval from Babyshop finance team.

Page 27 of 29
 After receiving the non-discrepant original documents from LC issuing bank & ASN no. generated from our
supply chain portal system payment will be made within 5-7 working days.

Notes (Applicable for Both TT & LC Payments)

1. Any discrepancy in the invoice/packing list will lead to a delay in the payment until it is sorted out
from the supplier end.
2. Any additional charges mentioned in invoice or a Credit note must be approved by the concerned
buyers/Logistics or Finance Manager before processing the payments.

3. Territory codes should strictly not to be mentioned in invoice, Bill of Lading & Certificate of origin. It
has to be mentioned only in packing list.

Supplier can contact our finance department for any payment related queries

a) First Level- Suresh David Tel No +971 4 5175579

Email: suresh.david@landmarkgroup.com

b) Second Level- Rachana Ratnakar Tel No. +971 4 5175694

Email: Rachana.Ratnakar@landmarkgroup.com

c) For Final Escalation: - Kutub Palasiya, Tel No.+971 4 5175660

Email: Kutub.palasiya@landmarkgroup.com

c. Late Shipment Delay Penalty Structure

IF SUPPLIER FAIL TO COMMUNICATE THE DELAY 14DAYS PRIOR TO THE

SHIPMENT DATE, A LATE INTIMATION PENALTY 10% WILL BE APPLICABLE
APART FROM BELOW SCHEDULE.

Ship By Air
Ship by
Criteria Slabs (at supplier
SEA
cost) Plus
Note For Penalties:-

1-15 Days Delay Air Ship only 10% 1. Date agreed in the PO/PI , or in the
SCP under the "Latest Shipment Date"
column is the final and Transport
documents should evidence the same

2. All PO/PI given dates on board dates,

5% penalty on and No Ex-factory dates are
16-22 Days Delay 15% considered as shipment/shipped date.
shipment value
No of Days
Delay from PO
ETD

10% penalty on Order

23-30 Days Delay
shipment value Cancelled

10% penalty on
shipment value Order
Above 30 Days Delay
PLUS 2Weeks Sale Cancelled
Qty Cancellation

Page 28 of 29
f. Document Delay Penalty Structure
Criteria Slabs Penalty

Within AWB issuance Date No penalty

Air Shipment Below errors will be considered as
copy Docs Docs late presentation and the slab
Presentation Storage/Demurrage + 2% listed penalty will be applicable.
On or after Arrival Date 1. Document submission With
penalty on Invoice Value
Discrepancy
2. Submitting Part Docs or
Within 5 days of BL Date No penalty Incomplete Scan Copy of original
Sea Shipment docs sets
copy 3. Submitting Documents without
Documents 5 Days from ETD Up to 1 Storage/Demurrage Charges ASN,
Presentation day Prior to ETA (if any) 4. Submitting docs without UPDATING
(Except Shipment details in SCP “UPDATE
CFS/FCR Docs) Storage/Demurrage + 2% SHIPMENT DETAILS’
On or after ETA
penalty on Invoice Value
Adnl notes:-
Within 7 days From the 1. Complete Non discrepant docs
No penalty received date shall be considered
Cargo Handover Date
as the documents submission date
in our record
Supplier must escalate with
After 8-14days Babyshop Imports if the FCR 2. Original document delay may
CFS/FCR is not issued impact Customs Facility available
Shipment copy to Landmark Group, In case the
Document originals docs are received with in
Presentation 15days after BL/AWB issue date,
the Customs Guarantee fee will be
Penalty will be applicable levied on supplier
After 14days
subject to cause of delay.

9. Annexure list
 Annexure 1_Commercial Invoice:
 Annexure 2_Packing List
 Annexure 3_Shipment Testing Update Form
 Annexure 4_Stitching manual14.2.10
 Annexure 5_Mi Token Installation Guide
 Annexure 6_ Landmark Supply Chain Portal Process Note
 Annexure 7_Hs Codes List
 Annexure 8_Security Tag Online Ordering Process Note
 Annexure 9_Supplier Authorization letter for New Account

Page 29 of 29