6 PERSONAL INFORMATION

Contenidos: El abecedario. Direcciones de email. Conversaciones telefónicas. Sonidos de vocales

y consonantes. Formularios.

A) Look at the table and practice the alphabet.

Audio
A eɪ F ef K keɪ P pi: U ju:
B bi: G dʒiː L el Q kju: V vi:
C si: H eɪtʃ M em R ɑː W dʌbl.juː
D di: I aɪ N en S es X eks
E i: J dʒeɪ O əʊ/ oʊ T ti: Y wai

Z zed/ zi:
Br.E Am.E

B) The English alphabet has seven sounds. Put the letters in the correct columns. Then,
answer: How do you spell your name/surname?
Audio
1 2 3 4 5 6 7
/ eI / / i: / /e / / aI / /ou / / u: / / a: /
A B F I ……………….. Q ………………..
H C L ……………….. …………………
………………. ………………. M ………………..
………………. ………………. ………………..
………………. ………………..
………………. ………………..
………………. Z
……………….
Z

Say these acronyms. What do they mean? Audio

FBI UFO UN USA ESPN URL YPF HTML HBO WWW USB UK CNN DVD BBC LCD

C) Label the parts of these email addresses with words from the list. Audio
reservations-2018@beachhotelbern.com
hyphen

underscore

dot
jeffery_amherst@britishcouncil.org
at

colon

https://argentina.britishcouncil.org/ slash (forward slash)

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 Saying email addresses

When you say an email address:

ü remember that @ is pronounced ‘at’ and . is pronounced 'dot'.
reservations@beachhotelbern.com is ‘reservations at beach hotel bern dot com’
ü sometimes there is a . in the person's name. jeffery.amherst@britishcouncil.org is ‘jeffery
dot amherst at british council dot org’
ü _ in an email address is called ‘underscore’. teaching_ job@english_academy.id is ‘teaching
underscore job at English underscore academy dot I D’.
ü email addresses often include the name of the country that the address is from. This is the final
two or three letters of the address: .arg, uk, .es

https://learnenglish.britishcouncil.org/en/english-emails/unit-1-email-addresses

Telephone conversations Audio

D) Listen to a phone call and check this email address. If it is wrong, correct it.

g_barlow@bqe.com

Listen again and complete these sentences and questions.

1. It’s very noisy here. Can you ……………………. …………………….?

2. Are you …………………….?
3. No, just a ……………………… . I need to open a file.
4. OK, go ……………………. .
5. …………………………. ……………………….. you spell that?
6. …………………………. ……………………….. g dot bahlow at vqe dot com, ………………………..?
7. You’re welcome. Anything ……………………………..?
8. No, ………………………… ……………………….., thanks.

E) Here are some similar phrases. Match them with the phrases in D. Audio

a. Can you spell that for me? __ e. No, there’s nothing else. __
b. Is that everything? __ f. I’m afraid I can’t hear you. __
c. Hang on. __ g. Let me read that back to you. It’s … __
d. Shall I start? __ h. I’m ready now. __

More telephone conversations.

F) Complete the telephone conversation with words from the list.

about afraid back calling course leave phoning speak this welcome

1
A Could I ______________ to Ms Rosie Walton, please?
2
B Who’s ______________ ?
3
A ______________ is Tom Jacks from ATC.
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 4
B Could you tell me what it’s ____________?
5
A I’m ______________ to invite Rosie to our anniversary lunch next month.
6
B Well, I’m ______________ Ms Walton is out of the office at the moment.
7
A Oh. In that case, could I ______________ a message?
8
B Yes, of ______________ .
A Can you ask Rosie to call me 9___________?
B Yes, does she have your number?
A Yes, she does.
B OK, I’ll give her your message.
A Thanks very much.
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B You’re ______________ .

Now read the dialogue in pairs changing information.

Writing: Forms

G) Match the words and short phrases 1-8 with the meanings a-h. Audio

1. First name(s) __ a. What’s your nationality?

2. Family name __ b. What do you do?
3. Address __ c. Sign your name here.
4. Date of birth __ d. Where do you live?
5. Place of birth __ e. When were you born?
6. Occupation __ f. Where were you born?
7. Nationality __ g. What’s your first name?
8. Signature __ h. What’s your family name?

H) Complete the form about Hiroko with words and phrases from G.

My name is Hiroko Sato. I am Japanese, and I was born in Kyoto, in Japan, on 2nd September 1994. I’m
a maths student. I live at 22, Victoria Road, Manchester.

Family name
First name(s)
Date of birth
Place of birth
Occupation
Nationality
Address in the UK
Signature
Now write about you

…………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………
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I) Complete the following landing card with your own information.

36
J) In pairs, ask and answer questions about your partner’s personal information on the card.

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Homework

1. Complete the telephone conversation with the phrases in the list.

OK, go ahead. You’re welcome. Sorry, how do you spell

Vazquez?
No, at E-T-C dot E-S Can I help you?
Can you speak up, please?
Can I speak to Sarah Is there anything else?
Reynolds, please?
Can I give her a message?

Paul Paul Weston, Harley Electronics. 1…Can I help you?.............

2
Pedro Yes, this is Pedro Vazquez from ETC. ………………………………………………………………..
3
Paul I’m afraid she’s in a meeting. …………………………………………………………….

Pedro Yes, please. Could you ask her to email me the specifications of the JR-16 processors?
4
Paul Sorry, I didn’t catch that. …………………………………………………………….

Pedro Yes, I need the specifications of the JR-16 processors.

Paul The JR-16 processors. OK. Does she have your email address, Mr Vazquez?

Pedro I think so, but I’ll give it to you in case she doesn’t have it.
5
Paul ………………………………………………………………..

Pedro It’s P underscore Vazquez at E-T-C dot ES.

6
Paul ………………………………………………………………..

Pedro V-A-Z-Q-U-E-Z

Paul OK, so that’s P underscore Vazquez, V-A-Z-Q-U-E-Z at E-T-Z dot ES.

Pedro 7
…………………………………………………………………

Paul E-T-C dot E-S.

Pedro Yes, that’s right.

8
Paul ........................................................, Mr Vazquez?

Pedro No, that’s all, thanks.

Paul 9
……………………………………………………………….. I’ll give Ms Reynolds your message.

Pedro Thanks, bye.

Paul Bye.

Now practise the dialogue in pairs. Change the underlined information.

2. Match the sentences on then left with the replies on the right.
1. Can I speak to Margaret, please? __ a. That’s V-E-R-K-E-L.
2. Could you speak up? The line is bad. __ b. No, not C, S-T-R-I-K…
3. Can you give me his email address? __ c. Yes, of course. Is that better?
4. Are you ready? __ d. No, that’s it. Thanks.
5. Is that one word? __ e. Yes, it’s George Wilson, one word, at FS
6. So, that’s S-T-R-I-C-O-V-A at… __ cables, dot, com.
7. Anything else? __ f. I’m afraid she’s out.
8. Thanks a lot. __ g. No, that’s Pablo underscore Lopez.
9. How do you spell that? __ h. You’re welcome.
i. Just a moment. OK, go ahead.

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