Professional Documents
Culture Documents
Strategic Communications Plan
Strategic Communications Plan
Kaytlin McEntire
Kylie Marsing
Balancing work and school can be very difficult for many people. There are many ways to
stay organized and help yourself be successful, however not many people know how. The
information in this document was made to help students balance working part-time or full-time
Purpose / Objective
The purpose of our communications campaign is to inform Salt Lake Community College
(SLCC) students on how to be successful while juggling school and work. In order for our
communications campaign to be successful, we need our audience to be open to new ideas and
improvement. Our main channel for communication with our target audience is social media.
Other channels include a bookmark/success guide, and website articles. There are many
struggles’ students face when trying to manage a full-time or part-time job in addition to
attending lectures, and turning homework in on time. We want to inform students on steps they
Audience
The target audience for this communications campaign is students at Salt Lake
Community College taking online classes while maintaining a part-time or full-time job. Our
audience consists highly of younger students who are trying to pay off debts along the way.
Demographics
o The median age of Salt Lake Community College students is 22 years old. Most students
o On average, SLCC students take about 8-9 credit hours per semester.
o More than 66% of students are white, 20% are Hispanic, 4% are multiracial, 3% are
Asian, 2.3% are Black Non-Hispanic, with the remaining slim percentages spanning
o Female students, white students and continuing or returning students are more likely to
o Roughly 70% of SLCC students have a job whether it is part time or full time.
Psychographics
o A study done by Jeff Webb and Tom Meyer, from the Office of Institutional Research
and Reporting at Salt Lake Community College revealed that students who have taken
some or all online courses tend to graduate more quickly than those who take only face-
to-face classes.
o According to the National Center for Educational Statistics (NCES), the average tuition
costs students paid in 2018 totaled $42,681 annually. According to these statistics, that
means that about 7 out of 10 students would have to work full or part-time to be able to
received lower academic results than extroverted students. They also discovered that
provide a channel for reinforcing the lessons learned in the classroom, offering students
the opportunity to apply academic skills in a real-world context, and are thus considered
part of a well-rounded education.” Although about 51% of students with student loans,
BALANCING WORK & SCHOOL 4
and 49% without student loans believe they do not have time for extracurricular
o On average, 63% of full-time students in 2017 worked at least 10 hours a week, (Perna &
Odle, 2020). A recent study explained that 50% of students would not continue to work if
they did not have to. In addition, this study presents information that suggests that when
comparing students who have, and do not have student loans, 13 percent more of those
who have student loans believed that it was harder to balance their education and work,
and have also skipped class for work, (Safier, 2021). This study shows that students who
have student debt are more likely to believe that work, in some cases, is more important
about 340,000 exams, and only caught 1% of students cheating (3,400 students). When
administered about 1.3 million exams between April and June of 2020, (Newton, 2021).
Social Context
Students in online learning environments typically have to rely on digital social
interactions with their professors and classmates. Our project will focus on these
Cultural Context
Many online students choose this form of learning because of the convenience of
scheduling. They are often busy. Our project focuses on giving tips for success in a
simple and convenient way that isn’t time consuming in our audience's already busy
schedule.
BALANCING WORK & SCHOOL 5
Temporal Context
Because this campaign pertains to being successful in balancing work and online
schooling, we will provide our materials throughout the semester. If we put all our
materials out in the beginning, they may be overlooked, but as the semester goes on,
students can feel more overwhelmed and may benefit more from our materials.
Physical Context
we will use and create online content that can help our target audience to be more
successful in finding balance between work and school. Because these students already
are drawn to the online environment, we hope our materials will be more effective.
Audience Analysis
The primary audience of our campaign focuses on online students with jobs and
busy lifestyles. They tend to choose online learning for the benefit of being able to
schedule when they work and do their schooling and often are able to graduate more
quickly than those in face-to-face classes. While they gravitate towards the online
environment for these conveniences, online schooling can allow students to potentially
cheat more than they’d be able to in an in-person class. Because they are busy and lean
towards the online environment, they are typically comfortable in a digital environment
and seek learning and connections from similar environments. Using social media,
infographics, podcasts, YouTube videos, etc. will allow us to publish our content in a
place where they are more likely to access and implement our advice. Using channels,
they are already active and familiar with will allow for more engagement.
BALANCING WORK & SCHOOL 6
Messaging Goals
This campaign will help students through the KNOW/FEEL/DO process as follows:
Know
Feel
Do
Channels / Media
Channels are an important aspect to consider when trying to reach your intended
audience. As we took our audience, younger generation students, into consideration, we wanted
o Website Articles
o Social Media
basis.” (Dossett, 2020). This confirms that social media will be our most
o Infographics
audience. They present the information in a fun way that is quick and easy
to read.
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Branding Guide
All communication channels will follow the same design and branding elements. The
fonts, graphics and color pallets have all been developed through the Canva app. Glacial
Indifference font will be utilized as our primary font choice. Titles, Headers and other important
Tactical Planning
the audience with correct and helpful information through relevant channels of communication.
Students with full-time jobs o Create a schedule to stay on track o Success Guide Beginning of class
successful student
Students with part-time jobs o Create a schedule to stay on track o Success Guide Beginning of class
studies
References
Dossett, J. (2020, October 26). Jason Dossett. Greenville University Papyrus. Retrieved
or-helping-college-students/.
Newton, D. (2021, April 8). Another problem with shifting education online: Cheating. The
problem-with-shifting-education-online-cheating/.
O'Brien, E., & Rollefson, M. (1995, June). Extracurricular participation and student
Perna, L. W., & Odle, T. K. (2020, February 6). Recognizing the reality of working college
https://www.aaup.org/article/recognizing-reality-working-college-
students#.YW767RrMLIU.
Sanchez, M. M., Infante, E., & Rodriguez, Y. T. (2001, January). Personality and academic
productivity in the university ... ResearchGate. Retrieved October 16, 2021, from
https://www.researchgate.net/publication/233710948_Personality_and_academic_producti
vity_in_the_university_student.
The NCES Fast Facts Tool provides quick answers to many education questions (National
Center for Education Statistics). National Center for Education Statistics (NCES) Home
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Page, a part of the U.S. Department of Education. (n.d.). Retrieved October 14, 2021, from
https://nces.ed.gov/fastfacts/display.asp?id=76
SLCC Student Demographic Fact Book 2020-2021. Salt Lake Community College Fact Book.
21/B_student_demographics/index.html.