SONAM SRIVASTAVA

Conact number-9098623474

Email-sonam0203ssrivas@gmail.com

PROFILE

An accomplished versatile and result driven professional who is seeking to serve the organization where I
Could use Skills ,Knowledge & Efforts to add value to the organization and Enhance my Carreer.

OBJECTIVE

Now looking to secure a challenging and rewarding new role within the industry ,where skills and
knowledge gained through education can be transferred across and utilized to best effect for the benefit of
organization.

KEY COMPETENCIES

 Communication
 Honesty
 Asserting risk and decision making
 Thinking clearly

WORK PROFILE

AFORESERVE PVT LTD

April 2021 – present

 Working as a HPE resource as residential engineer at CBIC site of indore

 Providing Network support
 Managing Desktops and windows and providing desktop support
 Agent updatation, formatting, ticket raising and providing user support.
HINDUJA GLOBAL SOLUTIONS, INDORE (M.P)

September 2019 –January 2019- Network Support Engineer

 Worked as technical support executive

 Managed clients and their nertwork related complaints.

 Hands on experience on SRs, Avaya agent and UD.

ACHIEVEMENTS

 Conducted a seminar for Microsoft Dream Spark Yatra in college.

 Became school representative continuosly for four years in debate competition held in Varanasi
cluster and secured positions.
 Represented HCET in “Hitkarini Colleges and schools debate competition”and secured second
position.
 Got first prize in class 10th with 89.6% marks and got recognition certificate from NTPC.

EDUCATIONAL QUALIFICATION

Year Session Board Institute) Percentage Result Division

Name

M.tech 2017- 2021 RGPV SRIT Result Result ---

Computer Awaited Awaited
Science and
Engineering
B.Tech – 2010-2014 RGPV HCET 78.6 Pass First
computer
science and
engineering
12th 2010 CBSE KENDRIYA 78.2 Pass First
VIDYALAYA
10th 2008 CBSE KENDRIYA 89.6 Pass First
VIDYALAYA

PAST PROJECTS

 Successfully designed “Remote desktop tracing application” for final year minor projects.
 Successfully completed major project based on “temporal data mining” used for temporal event
prediction
based on web log.
PERSONAL INFO

 Name – Sonam Srivastava

 Fathers name- Mr.Radhey Shyam Srivastava
 Date of birth – 04/03/1993
 Gender – female.