Cole Sonday

(503)-917-8917 csondaypersonal@outlook.com

Undergraduate in Psychology

Bachelor of Science, Psychology Major December 2021

University of Idaho, Moscow, Idaho
3.5 GPA

Associate Arts Transfer Degree August 2020

Chemeketa Community College, Salem, Oregon
3.51 GPA

Honors and Awards

Honor Roll Fall, 2017
Spring, 2018
Winter, 2019
Spring, 2019
Fall, 2019
Summer, 2020
President’s List Winter, 2020
Spring, 2020

Relevant Courses
PSYC 101 PSYC 201 PSYC 202
PSYC 218 PSYC 300 PSYC 305
PSYC 310 PSYC 320 PSYC 325
PSYC 390 SOC 204 SOC 221
ENGL 202 ENGL 207 ENGL 208
ENGL 317 WR 115 WR 121
WR 122 WR 304

Job Experiences

Cashier, Tri-State Outfitters, Moscow, Idaho October 1, 2021 – Present Day

 Communicating with customers to assist with their shopping experience and
attempting to give any help for certain products, when possible.
 Assisted customers with checking out and completing their purchase, creating and
closing special orders, helping customers order products, answer phones and
directing customers to the correct departments, assist with security of merchandise,
stocking products occasionally, and relaying customer feedback to management.
 Cole Sonday
(503)-917-8917 csondaypersonal@outlook.com

 Other duties entailed cleaning restrooms, entryway of store, helping the store with
closing duties, counting registers for closing, and occasionally cleaning up various
parts of the store.

Delivery Driver, Abby’s Pizza, Dallas, Oregon June 21, 2021-August 20, 2021
Delivering pizzas to customers in a timely manner, ensuring proper customer service,
and assisting customers with orders over the phone and in-person.
Duties also included: assisting in the kitchen with preparing and cooking orders,
boxing orders up, serving food to customers, cleaning dining area, and assisting with
closing of the restaurant.

Front End Associate, Walmart, Dallas, Oregon October 28, 2020 – June 4, 2021
 Communicating with customers to ensure positive experience with self-checkout
and shopping in the store.
 Communicating with fellow associates to ensure smooth customer processing of
transactions throughout the day, security issues from theft, stocking issues within
the store, and customer feedbag based off experience.
 Assisting customers with checking out in self-checkout and any issues they
experienced including technological issues, took negative store experience, and
providing help with other minor checkout issues.

Front End Associate, Home Depot, Salem, Oregon July 2019 – July 2020
 Communicating with fellow employees about day-to-day tasks and duties, relaying
customer feedback and opinions, assisting with stocking issues within other
departments, passing on security issues from customers and theft, and assisting with
departmental issues.
 Communicating with customers and ensuring a positive store and shopping
experience with the customer, took customer feedback, assisting with checking
 Cole Sonday
(503)-917-8917 csondaypersonal@outlook.com

out and self-checkout, helping customers with products from other departments,
and referring to sales services when needed.
 Assisting with stocking various departments when assistance was required,
providing customers directions around the store, and attempting to help customers
with project questions.
Crew Trainer, McDonald’s, Dallas, Oregon September 2016 – June 2019
 Assisting with training new crew members and provided feedback to fellow
employees and management over training issues.
 Communicating with crew members and management over negative customer
feedback, new procedures in assembling department, and discussing new
promotional details.
 Various other duties entailed assisting maintenance department with cleaning and
helping cooking service.
 Assisting customers with taking orders in drive-thru and on front counter, took
customer feedback, and attempting to provide a better experience for every
customer.
Gift Shop Volunteer, DRV, Dallas, Oregon Summer 2016 & 2017
 Assisting elderly customers with checking out, attempting to find merchandise they
needed, and relayed customer feedback to coordinator.
 Various duties included assisting with stocking and cleaning gift shop and taking
inventory.
Job Skills
Computer: Proficient and Skilled with Microsoft Office Programs (Word, Outlook,
Excel, and PowerPoint). Proficient in typing of at least 50 WPM. Very knowledgeable
and experienced in technological troubleshooting.
Customer Service: Proficient with assisting customers/clients with issues and attempting
to resolve any issues they may have experienced.
Organization: Knowledgeable of being able to apply and understand organizing
 Cole Sonday
(503)-917-8917 csondaypersonal@outlook.com

rules and standards within the workplace.