Details of the Key Promoter(s)/Director(s):

S No. Name Designation Educational Period of Other

Qualification association affiliations, if
any
1 Dheeraj Kumar Sharma Director Graduate 4 year
2 Vijay Kumar Sharma Director Graduate 4 Year

External Rating (RBI approved rating agencies)

S No. Name of Current Rating Previous Rating
the Rating Period Period Rating Period Period
Rating considered of considered of
Agency for Rating Validity for Rating Validity

Details of Clients:

Sr. No. Name of the client Product / Services offered Period of association

1. FINO PAYMENTS BANK BUSINESS CORRESPONDENT 3 YEAR

2. AIRTEL PAYMENTS BANK LTD BUSINESS CORRESPONDENT 1 YEAR

3. ICICI BANK BUSINESS CORRESPONDENT 1 YEAR

5. RBL BANK INDO-NEPAL 1 YEAR

6. BILL AVENUE BBPS 3 YEAR

Customer grievances handling mechanism (Escalation matrix to be detailed):

Department Level 1 Escalation TAT
Business Ops cfc@aimramoney.com 24 Hrs
Department Level 2 Escalation TAT
Business Ops krishan@aimramoney.com 72 Hrs
Department Level 3 Escalation TAT
Business Ops dheeraj@aimramoney.com 30 days

Signature:
Name: Dheeraj Kumar Sharma
Date : 06-12-2021 Seal of company: