Professional Documents
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Evaluation of Management Practices of Textile Industries
Evaluation of Management Practices of Textile Industries
of
Textile industries in Bangladesh
Submitted by
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Chapter: 1
Introduction
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1.1 INTRODUCTION OF THE STUDY
The perfect coordination between theory and practice is of paramount importance in the
context of the modern business world in order to resolve the dichotomy between the
theoretical and practical areas. Any academic course of the study has a great value when
it has particular application in the real life. Only theoretical knowledge bears little
importance unless it is applicable to the practical life. So we need the proper application
of our knowledge to get some benefits from our theoretical knowledge and to make it
more fruitful. Such application is made possible through thesis. For the completion of this
report, we chose a reputed Textile Company in Bangladesh namely, “Dacca Dyeing &
Manufacturing CO. Ltd (DDMCL)”. It brought us closer to the real life situation and
thereby helps to launch a career with some prior experience. Our report is on an overall
performance evaluation of DDMCL mainly focused on management practices.
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To evaluate the problems related to different departments of DDMCL.
To evaluate necessary suggestions to overcome the problems of DDMCL.
1.4 METHODOLOGY
At the time of preparing report, we tried to collect both primary and secondary data that
we have gathered from different sources. For preparing this report, primarily we got some
data from face to face interviewing of different employees of DDMCL and some from
various reports and features of this suggested company.
Primary data
The primary data have been collected by oral interviewing with the responsible officers
and staffs of the DDMCL by using a questionnaire.
Secondary Information/data
The secondary information comes from annual report of the DDMCL, relevant
papers/books and periodicals publication and manual of different departments.
1. Annual report of DDMCL
2. Published Documents
3. Official files
4. Relevant papers, newspaper and journals.
Correct and smooth completion of research work requires adherence to some rules and
methodologies. In order to conduct the report, the decision had been taken to collect
various types of primary data and secondary data. After collecting data from the
interview and material provided by them, data were first carefully scrutinized. Then the
data were organized as required. In order to make the study effective and efficient, both
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these two above-mentioned sources of data and information have been widely used. I
used a formal questionnaire for collecting relevant data.
Evaluation is the assessing and judging the value of a piece of work, an organization or a
service. Its main purpose is to help an organization reflect on what it is trying to achieve,
assessing how far it is succeeding, and identify required changes (Wikipedia). Self
evaluation is a type of evaluation which is owned, controlled, and often carried out by the
project‘s participants, primarily for their own use, as an integral part of the organization’s
life. It is a learning process which actively involves participants in reflecting critically on
their organization, and the issues to which it is responding (Prasana Chandra).
Performance is the accomplishment of a given task measured against preset known
standards of accuracy, completeness, cost, and speed. In a contract, performance is
deemed to be the fulfillment of an obligation, in a manner that releases the performer
from all liabilities under the contract (Wikipedia). Management is the process of getting
activities completed efficiently and effectively with and through other people
(Wikipedia). A manager is a person who works through other people (subordinates), and
"brings together" their efforts to accomplish goals (Dr.M. Thenmozhi). Industry is a basic
category of business activity. The term industry is sometimes used to describe a very
precise business activity (e.g. semiconductors) or a more generic business activity (e.g.
consumer durables). If a company participates in multiple business activities, it is usually
considered to be in the industry in which most of its revenues are derived (Dr.M.
Thenmozhi). The textile industry is primarily concerned with the production of yarn, and
cloth and the subsequent design or manufacture of clothing and their distribution. The
raw material may be natural or synthetic using products of the chemical industry
(Wikipedia). Research is the systematic process of collecting and analyzing information
to increase our understanding of the phenomenon under study. It is the function of the
researcher to contribute to the understanding of the phenomenon and to communicate that
understanding to others (Kothari). Research comprises defining and redefining problems;
formulating hypothesis or suggested solutions; collecting, evaluating and formulating
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data; making deductions and reaching conclusion and at last carefully testing the
conclusions (Clifford woody). Report is a self-explanatory statement of facts relating to a
specific subject and serves the purpose of providing information for decision making and
follow up actions (Wikipedia). It is a systematic presentation of ascertained facts about a
specific event / subject. Report is a summary of findings and recommendations about a
particular matter / problem. Report is for the guidance of higher authorities including
company executives and directors. Report facilitates timely decisions and follows up
measures (Kothari).
It is very difficult to collect all the required information in such a short period.
The employees are very busy with their jobs, which lead a little time to consult
with.
Lack of knowledge of the response was the major problem.
Lack of available up-to-date information
As Dacca Dyeing & Manufacturing Co. Ltd. is one of the largest textile
companies; it is very difficult to understand each and every aspect of its operation
within a very short period of time.
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Chapter: 2
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Today the textile and clothing industry is a sector which is determined by the huge brand-
name companies operating on a worldwide scale. It plays a leading role in the economy
of Bangladesh, and now accounts for some 40% of the total manufacturing, and about
50% of the industrial workforce. The sector is sub-divided between readymade garment
(RMG) and textile segments. Most of the 3,000 RMG factories are located in and around
Dhaka and Chittagong, and 95% of them are entirely owned by Bangladeshi companies
or families Bangladesh has now become a significant supplier to both North America and
Europe. More than 50% of Bangladesh’s garment exports go to the countries of the
European Union, and 44% to the United States.
Ali Hossain Textile Mills Private Limited a prominent and modern project of woolen
carding spinning and yarn dyeing is an exceptional name of quality both for local supply
& export scenario, started with a moderate production capacity & will be going to toll
manufacturing. It was establishes in 1989. Its product range includes Dyed & Undyed
Fancy Yarn, Normal Wool Acrylic Yarn, Cotton Yarn, Polyester Yarn etc. Its product
used for Sweaters, Carpets, Ropes, Clothes, Fashion Textiles, Shirting, Suiting, Hosiery
& Home textile. It can offer products with good quality, competitive prices & timely
delivery. Its main business is yarn manufacturer and other area of business is importer of
fibre, manufacturer of garment, manufacturer of yarn.
The Abed Textiles Processing Mills Limited is one of the pioneers of textile products in
Bangladesh, which processes fabrics for print, finish and package products to garments.
Started its production since 1980 under the direct leadership of Mr. Hazi Abed Ali Mia,
Chairman & CEO of the company having the objective of ‘To obtain global recognition
as a supplier of world class product and be a market leader’. It has already obtained
National recognition in its performance. It is a rapidly growing manufacturer of Textiles
in the country. Within a very short time, it installed the ‘State- of -Art’ technology to its
vertically integrated manufacturing units, which have already drawn the attention of
world renowned retailers of textile products.
Bangladesh Dyeing and Finishing Industry Limited is one of the pioneers of textile
products in Bangladesh. It was established in 1978 with a little objective of becoming
most important dyeing and finishing industry in both Bangladesh and abroad. Mission of
this company is striving to provide quality services in time, based on best practices for
the satisfaction of our Partners & Stakeholders. It foster friendly working environment
through open communication and mutual respect. It encourages initiative, innovation and
teamwork. Workers welfare and right is its premier focus. It is committed for cleaner and
greener environment. It is driven by its responsibility to the society as a Corporate Body.
Main products of this company are Jackets, Searafino, and Trousers etc.
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Chapter: 3
Organizational Profile
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3.1 BACKGROUND OF DDMCL
The company is now operating under the companies’ act 1994. The registered office f the
company is situated at sharif Mansion, 56-57 Motijheel C\A (3 rd & 4th Floor), Dhaka-
1000 and the factory was located at QC Nagar, Pager, Tongi, Gazipur on 11 acres of land
and the total covered area is approximately 5,00,000 sft.
The Dacca dying is the pioneer and one of the successful venture in home textile sector of
the country and the recipient of the president Award for quality export in 1969-70, 1977-
78 and the prestigious international Award in 1980. The Dacca dying is an ISO 9001-
2000 certified company issued by Moody international. The scope of certificate is
manufacturer and exporter of home textile products i.e. bed linen, table linen and tarry
items. The Dacca dying also is an Oeko-Tex Standard 100 certified company.
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3.2 Institutional Overview
3.3 OWNERSHIP
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bodies have 1.01% and 6.44 % of the total shares respectively. It is to be noted that no
percentage of the share has been occupied by the govt. and foreign individuals.
3.4 VISION
To maintain market leadership of home textile for providing products and integrated
services with special focus on creating value for buyers, shareholders, employees and
communities.
3.5 MISSION
3.6OBJECTIVES
Consistently improve product line and provide service to buyers and
clients.
Create sustainable economic value shareholders, buyers/clients.
Provide motivating work, extensive opportunities for learning and carrier
development.
Conduct business in a socially responsible manner
Improve ethical and business standard of corporate governance.
Childcare, social responsibility, environmental control
Complete International standard of compliance as per ISO 9001:2000
Develop appropriate leading risk assessment system.
Develop a plan for recruitment, compensation, training and approaches.
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Develop appropriate met, structure, systems, procedures and approaches.
Develop scientific MIS to monitor company’s activities.
The company owns and operates one composite textile plant at Tongi, Gazipur having
preparatory weaving, dyeing, finishing, and printing facilities producing high quality of
bed sheet, napkin, table cloth, shirting fabrics, towel bath linen, kitchen linen, and all
shorts of home textile products for marketing in Europe and North America. To some
extent the company’s products penetrate into the local market.
The company owns and operates one composite textile plant having preparatory,
weaving, dyeing, finishing and printing facilities producing high quality of following
products under two categories:
1) Fabrics
Bed Sheet, Bed Cover, Pillow Case, Table Cloth, Shirting Fabrics, Napkin, Bath Linen,
Kitchen Linen
2) Towels
Bath Towel, Kitchen Towel, Fancy Towel
About 80% of DDMCL’s total productions are exported and rest is for local corporate
and retail sales. So, the world famous overseas buyers are the main group of customers of
DDMCL. In the last year the major buyers of DDMCL were:
- M/S. Koppermann co. Germany
- Little Woods Shop Direct Home Shopping Ltd., UK
- IKEA Trading (Hong Kong) Limited
- Heritage Linen craft Inc, Canada
- Ellos AB, Sweden
- Dorma Group Ltd., UK
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Furthermore, the brand Dacca Dyeing is known in the country. The Company has major
corporate clients namely Pan Pacific Sonargaon Hotel, Sheraton Hotel, Radisson Water
Garden Hotel, Apollo Hospital, United Hospital, Square Hospital, and ICDDRB.
The Company does not have any subsidiary/related holding company except the
following associate company.
The Dacca Yearn Dyeing Limited: The Company is incorporated as private limited
company on 07.07.2006. The Company has not yet started its operation. However, The
View of the company is to set up a project of yarn dyeing of 5-ton capacity per day.
The Company has 2 (two) outlets for retail sale of which one is situated on a rented place
at HBFC Building (Ground Floor), 22 Puranpalton, in Dhaka and another one is situated
on a own possession at Sanman Ocean City (Ground Floor), Shop no. 23/D, 997 CDA
Avenue, East Nasirabad in Chittagong. As on 30.06.2008 there exists 160 nos. of dealers
through out Bangladesh who are selling the company’s products. Sales to corporate
customers are delivered from factory premises. On the other hand exporting products are
distributed through Letter of credit or sale contract.
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The main raw materials of the products are yarn/fabric and chemical, which are procured
from both locally & globally. The names of principal suppliers are as follows:
SI. Name & Address SI. Name & Address SI. Name & Address
NO. NO. NO.
1 Mahmud traders 4 Benevolent Textile services 7 A R Traders
43/1, Naya Palton Concord plaza 15/A Mymensingh
(1st Floor) (1st Floor) Bara Mogbazar, Road, Bangla Motor,
Dhaka-1000. Dhaka-1217. Dhaka.
2 UP Thread Industries 5 BASF, HR Bhaban 8 IMMCO
49, Motijheel (3rd Floor) (4th Floor) 143/1, Arambag
Room No. 408, Dhaka-1000 26/1, Kakrail Road, (1st Floor), Dhaka.
Dhaka-1000
3 Sheba chemical company 6 Chemitek Services 9 Allied Chemicals
22, Syed Aulad Hossain 331, Tongi Diverson Road 7, K. M. Das Lane
Lane, Dhaka-1000 Moghbazar, Dhaka-1217 (1st Floor)Tikatoly,
Dhaka-1203
Power : The company meets up its required power for production from own source of
three gas-based generators. The capacity of generators is as follows:
1100 KVA
1100 KVA
600 KVA
Gas : Titas Gas Transmission and Distribution Co. Limited supplies required gas for
the operation of the company.
Water : Required water for operation of the company is supplied from its own source of
deep tube well.
Designation Name
Chairman Saifuddin Quader Chowdhury
Managing Director Giasuddin Quader Chowdhury
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Director Jamaluddin Quader Chowdhury
Mrs. Meena Parveen Quader Chowdhury
Mr. Sameer Quader Chowdhury
Mrs. Samihah Quader Chowdhury
Md. Amirul Islam FCS, FCA
(Nominated by BDBL)
Md. Nurul Haque
(Nominated by Agrany Bank Ltd)
Chairman
3.14 CORPORATE DIRECTORIES
Managing
BOARD OF DIRECTORS Director
Director
Executive
A.P.O
Operator Operator
Supervisor
Helper Asst.
Operator Line man
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Helper
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Helper
Chapter: 4
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Management Practices of DDMCL
4.1 INTRODUCTION
Dhaka Dying and Manufacturing Company Limited, (DDMCL), is one of the oldest
and most reputed Home textile companies of Bangladesh. This company started its
journey in 1963 and since then it did not look back. During the last 45 years by dint of its
commitment to quality and wide range of innovative products, it has gained the
confidence of unlimited buyers both at home and abroad.
The company owns and operates one composite Textile plant at Tongi, Gazipur. It has
preparatory, weaving, dyeing, finishing and printing facilities producing high quality of
bed sheet, bed cover, napkin, table cloth, shirting fabrics, towels, bath linens, kitchen
linen and all sorts of home textile products for marketing in Europe and North America.
To some extent the company’s products penetrate into the local market as well. The
company is by far the largest supplier f linens to the major institution of Bangladesh like
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Pan Pacific Sonar gong Hotel, Dhaka Sheraton Hotel Radisson Water Garden Hotel,
Apollo Hospital, Square Hospital, United Hospital, ICDDRB etc.
There are six departments in this company. They include Admin department, Weaving
department, Dyeing department, Stitching Department, Maintenance Department, and
Marketing Department. The production units of the company are CAD & LAB, Weaving
Section, Dyeing and Finishing Section, Printing Section, and Stitching Section.
Row materials are purchased from both inside and out side the country based on
orders kept in a central store after matching with the invoices on the basis of
production units and making entry in the store ledgers. It is noted that materials
were only purchased from abroad in the past.
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Each production unit keeps the records of their work in progress inventories and
report in a proper time period to the store.
The company has been maintaining perpetual inventory system. Although at first it was
manual, today the system is computerized. The store is to report to the accounts section
of Admin department for all types of inventories.
Basically, human resources are the sum total of skills, abilities and aptitudes of the labor
force employed by the company or an organization. It is said that The Dacca Dyeing and
Manufacturing has more machines than employees. Notwithstanding, it employs as many
as 1625 employees. DDMCL is a fully compliant in regard to labor dealings since its
operations. The management practices of Dacca Dying and Manufacturing in the field of
human resources handling involve:
Working hours are strictly enforced, 8 hours for each shift with half an hour
break.
Bonus, incentives and paid vacations are provided to motivate the employees.
Indoor training facilities are provided to increase the skills of the present work
force and in turn their productivity.
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Child labor is totally banned.
Production unit is that segment of a manufacturing concern where the production related
activities are carried out. The Dacca Dyeing & Manufacturing has five production units.
Those production units are CAD & LAB, Weaving Section, Dyeing and Finishing
Section, Printing Section, and Stitching Section. All these units are operated with highly
sophisticated and state-of-the-art machinery and equipments and by adequately skilled
workers as well. All machinery and equipments as well as the production units are
arranged on the basis of line flow. But the uniqueness of this kind of arrangement is that
both customized and standardized products are being produced at comparatively least
cost of resources.
Customization refers to satisfying the unique needs of each customer by changing service
or product design. On the other hand, standardization means to produce identical products
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or services to satisfy the needs of market as a whole. The Dacca Dying and
Manufacturing Company Limited is highly customized in case of its foreign markets. On
the contrary, the company is both customized and standardized in case of local market.
This dual manufacturing with a single process obviously helps the company to be a
pioneer in its business.
Cost control is the ways and means of minimizing cost of products or services. It can be
done by increasing productivity, increasing negotiation power, and reducing wastages
and shrinkages. There is no denying the fact that the Dacca Dying and manufacturing
Company Limited strives to minimize its cost to be competitive. But this is the only point
of discussion where I did receive serious reservation. But with my determination and
willingness to learn, I was able to identify some cost control mechanisms. They are-
Outsourcing some of its products from other manufacturers within the country.
RISK FACTORS
Any investment always associates with risks. Among those risks some can be averted,
others are beyond control, which may causes of loss. Before making any investment
decision, Investors should take the risk factors into consideration. Major such factors are
described in brief as under:
Interest/financial charges are paid against any kind of borrowed fund. Volatility in money
market and increased demand for loan presses on interest rate structure to be fixed in
high. Raising of interest rate increases the cost of fund for a company, which have
borrowed fund, and consequently profit is squeezed.
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Management view:
The management of the company is always aware of interest rate, which is concerned to
the cost of fund of the company. The management prefers in procuring of the long-term
fund with minimum fixed interest rate and the short-term fund with reasonable
competitive rate. On the other hand management of the company is emphasizing on
equity based financing.
The company is 80% export oriented. The products of the company are sold against
foreign currency and payments for raw material are also made in foreign currency. If
exchange rate is increased against local currency opportunity is created for getting more
revenue against sale in local currency. On the other hand if exchange rate goes down
margin is squeezed in local currency.
Management View:
The exchange rate of the country is traditionally witnessed of upward trends, which
makes ample opportunity of export. On the other hand, management perceives
revaluation of local currency i.e. down trend of exchange rate will have little impact on
profitability of the company.
Management View:
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The textile industry has successfully coped with the post MFA competitive situation. The
force, which is helping the sector for its strong existence, is emergence of backward
linkage industry. Backward linkage industries are supporting for minimizing lead-time
and cost of production.
1) Market Risk:
Among the functional areas in a textile company, marketing exerts the sheer part of the
importance. Proper implementation of the marketing tools as well as identifying new
clients will ensure the success of the project. The continuous changes on preference in the
yarn market will force the company to catch the trend. For which the company has to
produce goods for international demand.
Management View:
The company sets its focus only export market through inland back-to-back letter of
credits. The management is trying to sell through direct contact with the customers in the
selected regions understanding their needs. The company also has established
relationship with potential buyers across the world and expects to find market for its
capacity despite competition prevailing in the sector. Further, the commercial banks and
financial institutions provide a thrust in the textile sectors as they provide credit facilities
to textile industries to acquire the yarn for their final products.
The production facilities of textile sectors are based on high-tech machineries. So any
invention of new and more cost effective technology may cause functional obsolescence
resulting in further substantial capital investment.
Management View:
The Dacca Dying and Manufacturing Company Limited are equipped with the most
modern technologies. As per previous experience no frequent technological change has
taken place in this industry so far. Furthermore according to feasibility study report as
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well as in practice this projects earning capacity is satisfactory and payback period is
short. So investment in the machineries will be recovered before any major technological
change becomes commercially effective. In addition the project is capable to absorb any
small technological changes.
The company operates under companies act, taxation policy adopted by NBR, Security
and Exchange Commission (SEC)’s rules and rules adopted by other regulatory
organizations. Any abrupt changes of the policies formed by those bodies will impact the
business of the company adversely.
Management View:
Unless any adverse policies are taken, which may materially affect the industry as a
whole; the business of the company will not be affected. Government emphasizes on the
growth of textile industry to boost up the export of home textile goods. Yet the promoters
and the sponsors have endeavor to convince the policy makers for adopting favorable
terms& condition, which will eventually help the home textile manufacturers of
Bangladesh to compete with low cost locations in the global arena.
The performance of the company may be affected by the political and economical
instability both in Bangladesh and worldwide. Any instance of political turmoil and
disturbance in the country may adversely affect the economy in general.
Management View:
The company can prosper in a situation of political instability and a congenial business
environment. Political turmoil and disturbance are bad for the economy and so also for
us.
g) Operational Risk
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Shortage of power supply, labor unrest, unavailability or price increase of raw material,
natural calamities like flood, cyclone, earth quack etc. may disrupt the production of the
company and can adversely impact the profitability of the company.
Management View:
The compensation as well as benefit package will restrain the employees to leave their
assignment and go for any employee movement for higher benefit package. The project
of the company is situated at a high land where less record of flood. The factory building
has strong RCC foundation, RCC floor, pre-fabricated steel structure to withstand wind,
storm, rain etc. along with good drainage facility. The risks from these factors are also
covered through Insurance. The company is also facilitated to keep a rational reserve for
any future price escalation of the raw materials.
The acronym for SWOT stands for Strength, Weakness, Opportunity, and Threat. The
SWOT analysis comprises of the Organization’s internal strength and weakness and
external opportunities and threats. SWOT analysis gives an organization an insight of
Environmental Scan
what they can do in future and how they Environmental
can Scan
compete with their existing competitors.
sssScan
sssScan
This tool is very important to identify the current position of the organization relative to
others, who are playing in the same field and also used in the strategic analysis of the
Internal Analysis External
organization. Internal Analysis Externalanalysis
analysis
I. Strength of DDMCL:
High quality products with reasonable cost.
DDMCL asset position is quite satisfactory and its strength and opportunity to
sustain is challenging to the market.
The strong relationship between the all departments to top level management.
To make the company an outstanding one, a pragmatic business program is now under
implementation. The main features of the plan are as under:
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Chapter: 5
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FINDINGS
There are some problems involved in the business dealings of DDMCL. Some of them
relate to DDMCL’s own institutional weaknesses and some of them relate to the clients.
On the whole, employees are not satisfied as they are poorly paid.
Because of a slump in the economy over the past few years, the company fails to
The present financial condition is not strong enough to compete in the market.
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RECOMMENDATIONS
It is very difficult to give any recommendation about the operation of DDMCL, because
we are not an efficient appraiser. However, so far we understand, going through various
textile related books and journal we can give some suggestions that how to recover
existing problems of DDMCL.
A plan at all levels of the organization, not just at the aggregate level should be
established.
The process that would foster consistent and open communication should be
formed.
Clear and measurable team and individuals goals should be settled down.
Persons involved in the day to day operations should have more expertise and
practical knowledge.
All departments should be well informed regarding their goal and objectives. It
is essential to execute company objective into individual target.
Employees should be properly trained-up in order to cope up with changing
technologies.
Harmonious and cordial relationship should be formed between employers and
employees.
Poor working condition should be substituted by agreeable working condition.
Technological Know-How should be learnt in a continuous basis.
JIT (Just in time ) method should be incorporated in the delivery process
The company should introduce more promotional activities.
Existing management practices should be modernized.
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CONCLUSION
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