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Company Outage Managemet STD Rev 2
Company Outage Managemet STD Rev 2
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DRAFT - COMPANY Outage Planning & Management Standard
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DRAFT - COMPANY Outage Planning & Management Standard
Because the COMPANY fleet of electric power generation facilities represents such a diverse collection of
assets in terms of plant size, type, fuel, capacity factor, and other characteristics, it is difficult to construct
a one-size-fits-all standard that is optimum for each unique generating facility. This outage planning and
management standard is intended to be specific enough to provide a consistent framework to guide
facility managers toward an optimized outage process while recognizing there are areas where asset
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managers may adjust the recommended standard processes because of unique differences between the
facilities.
This document will cover all the elements of a comprehensive outage process including the following:
• Organizational structure
• Defining work scope
• Budget
• Risk management
• Planning & scheduling
• Resource allocation
• Procurement
• Communication
• Project execution
• Maintenance history
The steps and processes outlined in this Outage Planning & Management Standard shall be employed in
preparation for all scheduled outage events as defined in section 1.2 below.
Scheduled outage:
The outage event has been scheduled for a long period of time in advance of the generator being taken
off-line, and there are generally well-understood objectives associated with the outage event. For
purposes of this standard, a scheduled outage is defined as an outage which has been identified at least
twelve months prior to the expected start date for the outage.
The expected duration of scheduled outages are generally several days to several weeks depending on
the work scope planned to be completed during the outage. In general, a major overhaul refers to an
extended scheduled outage during which time the unit’s turbine and generator is completely
disassembled and inspected and the steam generator (if applicable) work scope includes in-depth
inspection and assessment. By definition unit overhauls are scheduled outages.
This Outage Planning & Management Standard applies specifically to scheduled outage events.
Maintenance outage:
While not completely consistent with the NERC-GADS definition, for purposes of this standard a
maintenance outage is defined as a complete shutdown of the generating unit which was not planned or
scheduled in the long range (beyond twelve months) unit dispatch plan where the unit must be taken off-
line in order to complete essential maintenance and/or inspection work. Maintenance outages are
scheduled in response to emerging maintenance or reliability issues where the root cause for a complete
unit shutdown is known to plant operators at some interval less than twelve months in advance of the
scheduled start date, but the issue(s) is not so severe as to prevent the generating unit from being
maintained in operational status through the next weekend if required by the system dispatcher or end
user.
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Under this definition, an outage which may be planned several weeks in advance of unit shutdown to
address an emerging, but not yet critical maintenance issue such as air heater basket pluggage,
precipitator performance degradation, or condenser cleaning would be considered a maintenance outage.
Even though the interval between the time a management decision is made to take a unit out of service
for a maintenance outage and the time the unit actually is taken off-line may fall well short of the twelve
month timeline defined in this Outage Standard, many elements of the scheduled outage process can and
should be applied to planning and execution of the maintenance outage when time allows. In general, the
longer the interval between the time a decision is made to schedule a maintenance outage and the time
tie outage actually begins, the more corresponding improvements in the degree of outage preparation
and efficient execution of an outage plan should be expected.
Forced outage:
A forced outage is considered to be any event in which the unit either trips off-line without warning or
must be taken off-line by operators in response to an emerging maintenance issue within a relatively
short period of time. By definition, if the emerging maintenance issue is so severe that the unit cannot be
maintained in service through the next weekend, the resulting outage is considered a forced outage.
A forced outage can be of any duration, from a few minutes in the case of a temporary loss of a critical
control signal to several months in the case of an unexpected catastrophic failure event.
Even when the unit outage cannot be anticipated by plant staff such that no detailed planning and
scheduling can be done in advance of the unit coming off-line, the plant should maintain a forced outage
“hot list” available for review at any time to identify other significant maintenance work that can be
completed while the root cause of the forced outage is corrected. Generally, this hot list is maintained
using various identifying codes in the plant’s CMMS. In many cases, the ability to perform other important
repair work in parallel with repair of the root cause of the forced outage may afford an opportunity to
eliminate future maintenance or forced outage events by performing additional maintenance work from
the hot list.
Reserve outage:
The reserve outage is also sometimes referred to as an economy shutdown. In these cases the
generating unit is off-line, but maintained in a ready state, available for start-up within no more than a few
hours notice. The unit is not in service simply because there is insufficient demand for electric production
at a cost equal or higher than its variable cost of production.
Routine minor maintenance can be performed on a generating unit which is in reserve status, but the
work must be of a nature such that the work could be terminated and the unit restarted immediately if
needed by the system dispatcher or end user.
• Time: How long it will take to complete the essential maintenance work, thus determining the
ultimate length of the outage.
• Cost: What it will cost to perform all the maintenance work performed during the outage.
• Scope: How much work will be performed during the outage.
There are inherent interdependencies and trade-offs between these competing influences. In general a
shift in one variable often tends to influence a corresponding shift, usually in an undesirable direction, in
one or more of the others.
If scope is held constant, pressure to decrease the time (duration) of the outage tends to increase the
cost of the outage. If work scope expands, it tends to drive an increase in schedule, cost, or both
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required to manage the added scope. If cost must be minimized, it may be necessary to reduce the
planned work scope and/or outage duration to compensate.
The outage manager is responsible to proactively manage these shifts such that the outage outcomes are
consistent with the organization’s plans and goals. If the outage planning and management processes
are not actively applied, the asset managers will fall into a purely reactive mode and lose control over the
outage schedule, cost, and scope with little ability to temper the ultimate outage results.
As stated above, there are inherent trade-offs between these benefits, but an effective outage process
ensures appropriate balance is achieved between outage duration, cost, and the effectiveness of the
maintenance work and repairs performed during the scheduled outage. Additionally, asset managers
must recognize the principal of diminishing returns applies in that increased focus and investment to
influence one of the variables yields incrementally decreasing benefits.
Failure to devote appropriate attention and resources to the outage planning and management process
will likely result in several of the following outcomes:
It is assumed that all COMPANY plant managers recognize the importance of effective outage planning
and management processes, but because typical COMPANY facilities are staffed at leaner levels
compared to traditional regulated utility plants, some managers feel they lack the resources necessary to
execute an effective outage process. In this regard, it is important to view increased attention to effective
outage planning and management as an investment in success, not an added cost to the plant’s bottom
line. The effects of poor outage processes will almost always result in more work effort being expended
and poorer financial results compared to outages managed proactively using effective processes and
procedures.
Where plants lack the staff or experience to perform all the functions inherent to an effective outage
planning and management process or the size to livelize demands on human resources, those outage
services can be outsourced in whole or in part as required.
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• Availability
• Forced Outage Rate
• O&M cost per unit of generation
• Heat Rate
• Safety Incident Rate
• Environmental Violations
• Profit
It is expected that the improvement in these performance metrics, especially when expressed as a
monetized benefit will further emphasize the point expressed in the previous section, that effective outage
processes and execution represent investments in plant performance, not additional or unrecovered
costs.
At the kick-off meeting the Outage Manager should provide the following information to all attendees at a
minimum:
• Charter statement
• Expected outage duration
• Major projects included in outage scope
• Roles & responsibilities
• Resources
• Known constraints – budget, schedule, resources, etc.
The purpose of scheduling an outage on a generating unit may be very routine, a once a year shutdown
to perform inspections and repairs which cannot be performed with the unit in service to ensure that
expected standards for unit availability and reliability are maintained until the next scheduled outage.
Absent any unique and significant major projects in the outage work scope, the frequency and duration of
these scheduled maintenance outages are usually based on past plant history or contractual terms
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The outage may be scheduled to implement a major capital improvement such as tying in a new SCR or
replacing a primary superheat section of the boiler. The outage may be to perform major maintenance
work such as a full disassembly, inspection, and repair of the turbine-generator combination. Many times,
outages are actually a combination multiple capital and major maintenance projects. In these cases, the
major project or projects associated with the outage usually represent the critical path, the logical
sequence of events that define the duration of the outage.
Whatever the reason the outage is scheduled, it is important that the reason, schedule, and expected
outcome of the outage is communicated to, and understood by, all outage participants and stakeholders.
At the start of the outage planning process, the outage manager shall generate a Charter Statement that
clearly and concisely states the purpose of the outage, the expected duration of the outage, and the
outage start date. When there are multiple major projects scheduled concurrently as part of the overall
outage scope, those should be addressed as well in the Charter Statement.
The outage manager shall communicate the Charter Statement in writing to all expected outage
participants and stakeholders prior to the first outage planning meeting. This communication may be
made using postings, handouts, e-mail, or company/plant intranet, but it should be a communication
channel that is easily accessible and available to all people involved.
The original estimated duration is expected to be reasonably accurate based on the best available
knowledge when the outage project was conceived, but as the outage scope becomes better defined and
more detailed planning activities take place, the estimated length of the outage may be adjusted to be
either longer or shorter than the duration defined in the Charter Statement. If the expected duration of the
outage changes from that specified in the Charter Statement, it is imperative that the Outage Manager
communicates that information to all participants and stakeholders and verifies all parties received the
revised information.
Plant and outage managers are cautioned to exercise critical thinking with respect to establishing an
expected duration for the outage. In some cases, the duration of both routine maintenance outages and
major maintenance or capital projects representing the outage critical path are based on past practice
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and/or plant history. The thinking that goes into setting a routine maintenance outage arbitrarily at an
interval such as three weeks may be as simplistic as “we’ve always done it that way.”
In some cases, these initial estimates may not represent the optimum outage scenario to meet the plant’s
operating and financial goals. Plant leaders should challenge assumptions and promote thinking “outside
the box” to assess options.
When the plant put the revised outage plan into effect, they completed the scheduled
turbine-generator overhaul in 34 days, one day ahead of the revised schedule and over
two weeks ahead of the traditional schedule. The plant saved over two weeks of cost
for 150 MW of replacement power over a two-week period by taking a critical look at its
own schedule assumptions
In some cases, plants have moved outage durations in an unexpected direction from the example above
and scheduled longer outages in response to different economic drivers. In such cases, the financial
benefit related to expected reliability improvements associated with devoting more time to inspection and
repair of critical assets is greater than the cost of replacement power associated with a longer scheduled
outage. This scenario could play out during a shoulder season when both energy demand and prices are
lower.
In summary, plant and outage managers should routinely consider whether the estimates of outage
project duration, either established internally based on plant history or developed by external resources,
are consistent with the plant’s economic and market environment. If not, the outage plan should be re-
examined and re-engineered to better fit the plant’s needs for performance and profitability.
It is assumed that all COMPANY plants maintain some form of standing or standard outage list detailing
all routine inspection and preventative maintenance and repair activities that are performed during every
scheduled outage, and that most outage participants and stakeholders are generally aware of that
baseline outage work scope. Therefore, it is not necessary to have a detailed review of this baseline
outage work scope during the kick-off meeting.
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Capital improvement projects are by definition easily identified. When establishing the list of major
projects, the outage manager will use the capital budget forecast to identify all projects for which some
significant work activities will be performed during the scheduled outage. The outage manager or the
manager of each capital project shall also provide a summary of the work to be performed during the
scheduled outage. The summary should include any known information about significant project
milestones, schedule constraints, and impacts on other routine or non-routine outage projects.
Some projects have major work scope impacts, but by definition are generally classified as maintenance
projects. Accounting rules vary, but examples of major maintenance projects include, but are not limited
to the following list:
A third option is to outsource this function. The advantages to outsourcing are that there are
experienced outage managers working for contractors or as independent consultants who have
excellent outage management skills and experience. The disadvantages are that external
managers generally don’t know and understand the plant layout, equipment history, or processes.
Additionally, contracted outage managers don’t know the skills and abilities of the permanent
plant staff that must support the outage effort, nor do they have the ability to hold plant staff
accountable for completing outage responsibilities to expected quality and schedule standards.
Section 3 will cover the outage organization, roles, and responsibilities in greater detail.
2.5.2 Resources
To the extent known, where the labor resource that will be used to execute major project work during the
outage can be identified, that information shall also be communicated during the kick-off meeting.
Generally, at this early stage there will be some questions about resource allocation, i.e. – in-house labor
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or contractors, single project contractor or multiple contractors, etc., to be resolved, but when and where it
is obvious that specific resources will be used to perform project work as part of the overall outage scope,
that information should be communicated during the kick-off meeting.
2.6 Constraints
Whenever initially planned and scheduled, even at a very high level, most outage projects have implied
constraints associated with the overall outage project, such as the expected duration of the outage, a high
level summary of the work scope, and the approximate expected cost of the outage. Generally, these are
all approximations or estimates and are subject to further refinement and revision as the planning process
progresses.
There are, however, situations where there are stipulations placed on scope, schedule, budget, or
resources that are more rigid and / or problematic. Any such constraints that have been identified by the
time the outage kick-off meeting is held should be communicated to all outage participants and
stakeholders. Constraints not identified until later in the planning process should be communicated as
soon as they are known and the impacts understood.
Examples of constraints that could be imposed on an outage planning team might include items such as
the following:
Obviously, many other scenarios can be constructed as examples. The point is that any information
which has the potential to impact scope, schedule, or cost of not only the overall outage, but also to
impact any smaller sub-projects or routine repairs within the overall outage work scope should be
communicated to project leaders and other participants who are responsible for developing more detailed
plans and schedules as the planning process evolves.
The most effective outage organization is a team comprised of many individuals working together to plan
and execute a comprehensive outage strategy and schedule that manages time, work scope, cost, and
safety. The following sections list several positions or roles that must be supported in order to have the
most effective outage organization. These need not be full time positions, especially in smaller plants. In
fact, in many plants the outage role described in this section is just one aspect of an overall larger job
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description. For example, the designated Outage Manager may also be the plant maintenance manager,
or a staff engineer, or an outage planner.
It is possible that one person may fill more than one outage role. For example outage planners may or
may not also be outage schedulers, or the Operations Manager may also be the Lockout/Tagout
Coordinator. Regardless of what the role-players are called, or how the various duties may be interwoven
among multiple participants, the important thing is that plant and outage managers must focus on the
responsibilities or duties associated with the roles listed below and satisfy themselves that the essential
work defined therein has been addressed.
Many of the outage roles can be outsourced where the plant lacks sufficient resources in terms of
numbers, skills, or experience to execute all the required functions and duties. There is no one size fits
all strategy whether it is better to manage the outage planning process using completely in-house
resources, outside contractors or consultants, or some combination of the two.
The outage organizational structure is a flat, matrix style arrangement. In general, the only hierarchal
relationship is the one between the Outage Manager and the other members of the outage team. In
general, other participants on the outage team are peers in a flat, matrix-style organization where all team
members freely interact, exchanging information and ideas with a common goal of achieving the plant’s
objectives for outage success. The successful outage structure demands participants disregard position
rank or status and focus on doing what is required to make the outage team successful. The
achievement of overall plant outage goals and objectives always trumps individual objectives as they
pertain to the outage process. Responsibility, accountability, and recognition should be freely shared
among all participants.
• Outage Manager
• Project Leader(s)
• Planner(s)
• Scheduler(s)
• Supervisors
• Contractor Coordinator(s)
• Procurement Manager
• Expediter
• System Owners
• Shift Manager
• Environmental, Health, & Safety (EHS) Coordinator
• Lockout/Tagout (LOTO) Coordinator
• Quality Assurance & Control
The Outage Manager shall have the authority and leadership ability necessary to hold all other outage
participants accountable for performing assigned functions and meeting project milestone deliverables as
scheduled. The Outage Manager may assign some of the responsibilities associated with other outage
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roles to himself/herself directly, but ideally, the Outage Manager will delegate duties to other outage team
members and then serve in an oversight role to coordinate, communicate, and ensure assigned duties
are completed. It is recommended that the Outage Manager report directly to the Plant Manager.
The Outage Manager shall ensure the following activities are completed in accordance with the outage
planning process and plant standards:
• Assign all outage roles and responsibilities to internal or external staff and communicate
assignments to all participants and stakeholders.
• Establish and communicate an outage planning process & schedule; identify milestones to track
actual progress with respect to the schedule.
• Compile the master outage Work List.
• Establish the Work Breakdown Structure (WBS)
• Develop & document detailed work plans including tasks or activities, assigned resources,
expected duration, and expected start & finish times for each activity defined in the WBS.
• Facilitate regular meetings to review the outage planning process and ensure milestones are met.
• Allocate and assign internal and/or external labor resources to perform all outage work activities.
• Develop and execute a plan for procurement of required contractor services and materials.
• Develop and manage a plan to control scope growth or scope creep before and during the
outage.
• Develop a budget for outage activities and track actual costs to complete outage activities.
• Identify risks or threats to successful execution of the outage plan and assess contingency plans
for mitigating or eliminating those risks.
• During the outage, track work progress daily with respect to expected schedule. Take immediate
action to manage any schedule variances that threaten to extend the overall outage schedule.
• Ensure safety planning and management receive appropriate attention in the outage process.
• Ensure work is performed to expected quality standards.
• Post-outage, complete a comprehensive outage report
• Facilitate a post-outage critique or lessons-learned meeting; document findings and
recommendations.
The Outage Manager must possess strong leadership and communication skills. His/her most important
role is to promote teamwork and cooperation among all other members of the outage team to ensure
everyone is pulling together to achieve common goals defining outage success.
The Project Leader’s duties with respect to his/her assigned projects are basically identical to the Project
Manager’s duties as they apply to the larger overall outage process. The project leader is accountable for
planning, scheduling, managing and executing all work activities associated with the assigned project.
All the responsibilities listed in the preceding section that apply to the responsibilities of the Outage
Manager also apply to the Project Leader with respect to his/her assigned projects.
It shall be the responsibility of the Project Leader to assist the Outage Planner with development of the
work plan for his/her project. The work plan consists of identifying the work breakdown structure WBS),
including the individual tasks or activities required to perform the project and the logical sequence or
relative timing of executing those tasks, and estimating the time required to perform each task within the
WBS.
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The Work List is a summary of all jobs or projects included in the outage work scope. Each
job on the Work List may be broken into multiple tasks or individual steps in order to plan
and track progress at a greater level of detail. The compilation of all tasks associated with
the outage Work List is the Task List. Detailed outage planning and scheduling occurs as
the Task List level.
For example, an outage job might be to “Rebuild Condensate Pump.” That job would be
broken into many smaller tasks such as (1) Disassemble coupling & seal water connections,
(2) Disassemble pump discharge flange, (3) Remove motor, (4) Remove pump, (5)
Disassemble pump, (6) Inspect shaft & impellers for wear, take dimension checks, etc.
Some plants have one or more dedicated Outage Planners who focus exclusively on outage work while
other plants use the same people to plan both outage work and normal day-to-day plant maintenance.
Either situation can work successfully, but there is a tendency in organizations where the same staff
members are responsible for planning for both outages and regular day-to-day plant maintenance to
devote more attention to planning routine maintenance work at the expense of developing the outage
work plan. If Planners have responsibility for both outage and day-to-day maintenance, the Outage
Manager must verify that outage planning receives an appropriate proportion of the Plantner’s attention.
The process of outage planning will be covered in much more detail in Section 9 of this Standard.
The Scheduler takes the detailed work plans developed by the Planner and arranges them into an overall
outage schedule. As the outage plans and schedules are being formulated, the Scheduler shall work
closely with Planners, Project Leaders, System Owners, and others to identify logic ties between jobs or
between individual task steps of multiple jobs. The Scheduler must also recognize other constraints that
will impact the development of the overall outage schedule.
The Scheduler will develop and distribute copies of initial, preliminary, and detailed outage schedules as
defined in the Outage Planning Milestone Schedule. The form and content of those schedules is
described in more detail in Sections 9 & 10.
During the outage, the Scheduler shall be responsible for collecting daily updates from all outage
supervisors and project leaders and updating the master outage schedule. The Outage Scheduler shall
provide the Outage Manager with a daily schedule summary calling attention to any jobs which are
running behind schedule, particularly those which could impact the outage critical path, and upcoming
outage progress milestones and/or potential choke-points in the outage schedule.
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3.2.5 Supervisors
As used in this Standard, Supervisor refers to any front-line supervisor, foreman, team leader, or person
with similar title who is responsible for the work performed by in-house or internal plant labor resources
during the outage. The Supervisor reports to the Outage Manager on either a direct or indirect basis
depending on unique plant organization structures.
It is imperative that the Supervisor interacts closely with the Planner and Scheduler both before the
outage to assist in development of accurate work plans and schedules, and during the outage to apprise
them of any required changes in work scope or expected schedule variances.
The Supervisor shall execute the work plan as close as possible to the scope and schedule developed in
collaboration with the Planner and Scheduler. The Supervisor’s input is welcomed and should be strongly
considered when developing the pre-outage scope and schedule. In the event a dispute or disagreement
arises between the Supervisor and either the Planner or Scheduler, and that dispute cannot be resolved
by the parties directly, the Outage Manager shall serve as the final arbiter.
During the outage, the Supervisor shall report job progress at a pre-determined time on a daily basis to
the Scheduler. Should the Supervisor determine a change in the planned work scope is warranted, either
adding work scope due to the discovery of a previously unknown condition or a reduction in scope
because some planned tasks are not required, that scope change shall be promptly communicated to the
Planner and Scheduler upon discovery. Likewise, any significant variances between the expected job
duration and the scheduled outage duration shall also be communicated to the Scheduler as soon as that
variance is apparent.
The Supervisor is responsible for the productivity and safety of the workers under his/her direction and for
quality control of the work performed.
The Contractor Coordinator may or may not be involved in the process of procuring or contracting for
external labor depending on the plant organization and the direction of the Outage Manager. External
labor may be provided under a traditional contractor / owner arrangement, or plants may engage in a
labor broker arrangement. Under the former arrangement, the contractor provides its own direct
supervision of craft labor resources; under the latter, the owner (plant) provides the direct supervision of
the craft labor resources.
As with the Supervisor role, the Contractor Coordinator works with the Planner and Scheduler to develop
the outage work plan pre-outage, and during the outage he/she ensures the plan is executed according to
schedule and provides the regular daily updates to the Scheduler.
The Contractor Coordinator monitors the productivity, quality, and safety of the work performed by
external resources and ensures the plant’s standards and expectations are met. The Contractor
Coordinator shall document and communicate any performance problems or failures to meet the plant’s
expectations to both the appropriate contractor representative and the Outage Manager.
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The Operations Manager shall ensure the operators and first line supervisors under his/her direction
report all abnormal unit conditions and emerging maintenance needs to the maintenance department
using the appropriate plant processes for work identification. The Operations Manager also determines
whether maintenance work can be performed on line or if the unit must be taken out of service to make
the required repairs.
The Operations Manager, or his/her staff, shall assist Planners, Supervisors, and Contractor Coordinators
in determining how to safely isolate all energy sources from the field of work. The Operations Manager
shall also ensure that any needs or requests from the outage Planner or Scheduler related to the unit
shutdown sequence and any special work requests outside of the normal unit shutdown sequence (i.e. –
burn fuel bunkers empty, overspeed test the turbine, etc.) are performed per the outage shutdown plan.
The Operations Manager and his/her staff shall also support post-maintenance checkout and testing of
equipment turned back over to Operations following the completion of outage work activities.
The Procurement Manager, in conjunction with the Outage Manager, Project Leaders, and Planners, shall
determine the nature and quantity of external resources that will be required to support the outage effort
and then advise the outage team of the most appropriate means of contracting or procuring those
services including contractor alliance relationships or competitive bidding with either fixed or T&M pricing
requested. The Procurement Manager or his/her staff shall assist the outage team in procuring
construction labor, specialized services, parts, and other materials in compliance with the plant’s
established procurement policies.
The Procurement Manager or his staff shall maintain a list of contractors and service providers that meet
COMPANY and plant standards for quality, safety, and financial stability. The Procurement Manager
shall also ensure that adequate safeguards are built into the commercial terms and conditions of all
contracts for external resources to ensure appropriate remedies are available in case of non-performance
or failure to meet contract specifications.
3.2.9 Expediter
The role of the Expediter is two-fold. Prior to the outage the Expediter reviews lists of parts and materials
needed for jobs and projects associated with the scheduled outage. Generally, such lists can be
generated as a report from the CMMS. Where promised delivery dates appear to have the potential to
jeopardize completion of the planned work, the Expediter contacts suppliers and/or shippers to accelerate
delivery dates where possible or minimize the schedule impact where late deliveries cannot be avoided.
During the outage, the Expediter supports other members of the outage team by arranging for rush
procurement and delivery of essential materials, parts, and consumables needed to respond to emerging
work scope and unexpected demands or shortages of materials.
The Expediter shall keep the Planner and Scheduler advised of the expedited delivery status of all parts
and materials required to support the outage work scope.
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The role of System Owners in the outage process is to consult with the Planner and Scheduler to develop
appropriate work plans and schedules. They contribute knowledge about specific repair jobs that should
be included in the outage scope and the work breakdown structure or task steps required to perform the
job as well as reliable schedule estimates for those tasks.
During the outage, it is assumed the System Owner is already likely to be serving as a Project Leader,
Supervisor, or Contractor Coordinator for inspections and repairs to equipment or systems for which he or
she is the recognized plant expert.
In most plants, the Shift Manager has other responsibilities during the outage as well such as Project
Leader, Supervisor, or Contractor Coordinator for work being performed by others on a back shift.
During the outage, the EHS Coordinator or his staff shall ensure work is performed in a safe manner in
accord with all plant and regulatory agency requirements. Should any unsafe or improper work practices
be observed, the EHS Coordinator shall immediate cause the unsafe or improper action to cease and
notify the appropriate Project Leader, Supervisor, or Contractor Coordinator.
The following is a short list of some (but not all) of the types of issues the EHS Coordinator shall monitor
during the outage planning process and during the actual outage itself:
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• Asbestos abatement
• Contractor worker orientation / site safety rules
• Housekeeping
This Standard does not address the specifics of who in the plant is responsible for ensuring energy
isolation or how equipment is secured and made safe for maintenance work. It does, however, suggest
someone be assigned to the role of Lockout/Tagout Coordinator to review and coordinate plans for
energy isolation during the outage.
A lockout/tagout plan shall be developed to determine the optimum sequence for de-energizing and
isolating equipment and systems and releasing stored energy upon unit shutdown. This plan shall
consider the outage critical path activities, and all requirements for maintaining essential plant services
while still facilitating the earliest possible start of outage maintenance work.
Many plants, particularly smaller facilities, must rely on outside consultants or contractors to supply the
required services. Outage Managers and Planners must be cognizant of these needs and account for
them during the planning process.
The guidelines shall define the level of authority delegated to the Outage Manager, Project Leaders,
Contractor Coordinators, Supervisors, and all other key outage team leaders with respect to spending
authority, scope change, ability to authorize overtime, or schedule change that each member of the
outage planning and management team may authorize individually without consultation with, or approval
of, a higher authority.
The benefits of establishing clear lines of authority and responsibility are that: (1) decisions are made in a
more timely or expedient manner, (2) team members clearly understand roles and expectations placed on
them for making decisions, (3) appropriate guidelines ensure reasonable control of scope, cost, and
schedule growth, and (4) guidelines eliminate indecision and result in faster response to emerging issues.
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Guidelines for authority and decision responsibility should be developed based on the critical outage
success factors. For example, if post-outage reliability is critical to the achieving plant goals, more
latitude should be allowed in the guidelines for accommodating scope growth and cost increases. If
outage budget and cost control are the highest priority goals, obviously guidelines will have much tighter
limits on authority to approve increases in work scope and cost. Given the diverse nature of the
COMPANY portfolio of assets and market and economic drivers unique to each installation, this Standard
does not dictate the precise nature of the authority / decision guidelines, but a few sample guidelines are
provided below.
Example 3.3.1:: Contractor Coordinators and Project Leaders are authorized to approve
additional expenditures for labor or materials of up to 5% of the approved job/project
budget for any single request, or 10% of the budget in aggregate for all requested
additional expenditures. Any cost increases in excess of these limits shall require approval
of the Outage Manager before expenditures can be authorized.
Example 3.3.2: Minor schedule variances may be expected during the course of the
outage, but no member of the outage team shall approve or authorize any work activities
that will impact the outage critical path tasks or extend the outage end date without
approval of the Outage Manager. All anticipated schedule variations, both positive and
negative, shall be reported to the Scheduler as soon as the responsible party determines a
variance will occur.
Example 3.3.3: Outage Planners & Schedulers have authority to approve increases in
work scope associated with scope expansion of planned jobs or new, unscheduled work
needs discovered during the outage provided the additional work can be completed for with
less than 10 man-hours of labor input if work is performed in-house or less than $1,000 if
performed by outside resources provided there is no impact to the outage schedule. Any
requests which exceed these limits or have potential to impact the overall outage schedule
require completion and approval of an Outage Scope Change Request Form.
There are many forms or formats that can be used to illustrate outage roles and responsibilities. One
problem with traditional organization charts is that they depict a hierarchal organization and are usually
interpreted to infer a supervisor / subordinate relationship, whereas the recommended outage structure is
not hierarchal. The outage organization should be a flat, matrix type organization promoting
communication and coordination among peer groups, not supervisor / subordinate relationships. A
traditional organization chart can be useful so long as all participants recognize there are implied
horizontal inter-relationships, not just vertical ones. A sample of suggested formats is shown below:
Example 3.4.1 below is a sample project assignment sheet. An assignment sheet like this should be
distributed at the outage kick-off meeting and updated routinely during the pre-outage process to reflect
new jobs, more detail, changing assignments, or revised status notes.
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Example 3.4.2 below is a sample outage organization chart. Again, a word of caution that the
organization chart format accentuates the vertical relationships among participants yet does not
adequately portray the horizontal relationships and lines of communication critical to outage success.
Outage Manager
Sullivan
Precip rappers
Proj Ld - Rogers
BFP ovhl
Proj Ld - McBride
Example 3.4.3 below is a sample outage directory. An outage directory listing all outage participants shall
be prepared shortly before the start of the outage (T-2 weeks). This document is extremely valuable as
the inevitable questions, problems, or interferences occur during the course of the outage. The directory
provides a quick reference guide that outage participants can use to easily identify parties they need to
communicate with in an expedient manner. An Excel spreadsheet is an excellent format for the outage
directory because the data can be sorted by company, by last name, or by project.
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Phase 1 Long range, major projects planning T-12 mo. to T-6 mo.
Phase 2 High level, maintenance planning & scheduling T- 6 mo. to T-3 mo.
Phase 3 Detailed planning & scheduling activities T-3mo. to T-0 (otg. start date)
Phases 2 & 3 of the outage planning process are very similar from outage to outage regardless of
whether the upcoming outage is a shorter duration scheduled maintenance outage (typically 2 – 4 weeks
duration) or a scheduled major overhaul (typically 5 – 10 weeks). Phase 1 is where plant and outage
managers see the greatest difference from outage to outage depending on the planned scope and
duration. In general, the more major projects that are planned as parts of a larger overall outage scope,
the more important it is to perform the long range planning activities six to twelve months prior to the start
of the outage.
A list of general planning milestones and a recommended timeline is provided in Section 4.3.
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Many similar examples can be constructed for projects involving long lead times for engineering services,
material procurement, reservation of specialized labor or shop space that is in short supply, or
combinations of these factors. A high level project schedule should be required at the same time a
project estimate is submitted for consideration.
In an outage plan, milestones are typically used to highlight a key point in the schedule that defines when
multiple jobs can begin, or a point when multiple jobs must be complete in order that other major activities
can commence. Perhaps the best example of a milestone for purposes of this topic would be a
milestone defined as Unit Off-line. The moment when the generator field breaker is opened and the unit
is no longer supplying power to the grid from the generator is an instantaneous event with duration of
zero time, but it marks an end of one process and the beginning of another. The milestone marks the end
of the outage planning process and the beginning of the outage itself.
Just as there are milestones within the project schedule itself, an effective pre-outage planning period has
its own milestones as well. The following table lists recommended pre-outage planning milestones and
an associated schedule for arriving at that milestone. The number to the right of the milestone
represents the suggested number of weeks prior to the start of an outage by when the milestone activity
should be reached.
Some plants may choose to slide the milestone activities earlier or later on the schedule to a degree,
particularly those in the T-52 to T-26 week time window, in response to the complexity or lack thereof of
major project work scope tied to the overall outage plan. As the suggested target dates for milestone
activities approach T-0, plant and outage managers are cautioned to avoid the temptation to postpone or
defer milestone target dates closer to the T-0 mark. The four to six weeks prior to the start of the outage
are a critical time for contractors and supervisors to do detailed planning, scheduling, and pre-staging
activities, and further compression of the milestone schedule is not advised.
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Hopefully, all major projects included in the outage scope already have Project Leaders who have been
following those projects since inception. In the event there are major projects which do not have a
designated Project Leader at week T-50, leaders should be assigned at that time to manage the planning
and scheduling associated with those projects. Also, persons responsible for scheduling and planning
activities should be identified by week T-50.
Milestone: Identify long lead time parts & materials Due week: T-49
Based on input from project leaders, contractors, maintenance supervisors, and planners, compile a list of
all expected material needs which may have long lead times that could put the outage schedule at risk or
necessitate removal of important maintenance work from the outage plan due to lack of parts or
materials. Assign responsibility to procure and expedite anticipated long lead time items as well as
appropriate additional milestones or checkpoints for the procurement process.
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including internal reports and reports provided by OEM’s, contractors, or service providers, and compile a
list of all recommendations or observations made following prior outages that should be incorporated into
the work plan for the upcoming outage. For example, if major turbine-generator work scope is planned
for the upcoming outage, the project leader for that area should review any and all reports from and since
the last major turbine-generator overhaul and compile a list of all recommendations that may be pertinent
to the upcoming outage.
As part of this Standard, it is recommended that plants institute a regular process of performing a post-
outage critique or lessons-learned review to determine what went well and what could be improved in the
outage process. To the extent those lessons-learned are available from previous outages, they should be
reviewed and appropriate actions incorporated in the outage plan to leverage that prior experience to
optimize the outage plan. Lessons-learned critiques are discussed further in Section 14.1.
The Project Leaders shall also update plans and schedules related to their respective assigned projects,
and the status of items on the long lead time list for parts and materials shall also be updated.
The Outage Manager and/or Procurement Manager (if one is named) shall meet with Project Leaders and
Planners to discuss strategies and plans for contracting services in the most efficient manner. In general,
if multiple projects are planned which can be performed by a general contractor (as compared with
specialty contractors), it is usually advantageous to bundle those multiple projects together in a combined
bid package rather than bidding each job separately with a potential to engage multiple contractors within
a constrained plant site. This allows both the plant and contractors to leverage synergies and economies
of scale to provide better efficiency and value to the plant. Other work in the outage work scope may be
performed by specialty contractors (scaffold, insulation, industrial vacuum, etc.); the outage team can
discuss optimum strategies for contracting this work as well.
Once decisions have been made regarding how work should be contracted, leadership should establish
milestones for the procurement process and communicate these to all outage leaders. A more detailed
discussion of procurement issues is found in Section xxxx
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The Scope Freeze Date refers to the date by which all known outage work scope must be identified
through the plant’s work management system. The “final” outage Work List is locked in, and Planners
and Schedulers can begin developing final detailed plans and schedules for the outage. No work will be
added to the outage Work List after the scope freeze date unless the request has been submitted through
the Outage Scope Change Request process and approved by plant management. The concept of a
scope freeze date and scope change request process is described in more detail in Section 8.
Milestone: Review & Approve Final Work List Due week: T-13
As soon as possible following the established Scope Freeze Date, the Planner shall compile a list all
projects and maintenance activities identified for inclusion in the overall outage work scope. When such a
list is compiled, the Outage Manager shall facilitate a meeting with all plant outage team participants to
review and approve the proposed final outage Work List. The purpose of the review meeting is described
more fully in Section 5.5. This meeting may be held in conjunction with the T-3 month outage planning
review meeting described below or may be a stand-alone meeting.
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Milestone: Issue Purchase Orders / Contracts for Contractor Services Due week: T-6
At this milestone, the plant outage team should have purchase orders or contracts in place with all
contractors and service providers whose services are required during the outage. This allows contractors
and service providers to begin mobilizing resources and pre-staging activities so they can perform their
respective outage duties in the most efficient manner. Please note, that some specialized services may
need to be scheduled and confirmed at a much longer lead time as illustrated in Example 4.2 (generator
example).
Also, in many cases as part of the specification requirement, once the purchase order or contract has
been awarded, the contractor should be required to submit a detailed schedule for its own work in an
electronic format comparable to what is used to develop and track the plant’s master schedule within a
reasonable period of time following contract award.
Milestone: Distribute Unit Shutdown Schedule & Instructions Due week: T-1
During the final week of outage preparations, the Outage Manager shall ensure that written plans,
schedules, and instructions are prepared which detail any special requests associated with shutdown,
cool down, and equipment lockout/tagout sequence. These materials shall be distributed to all outage
participants and especially to the plant operations staff which will take the unit out of service and make it
ready for maintenance activities.
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Prior to the outage planning kick-off meeting, the Outage Manager or a delegate shall compile a major
projects assignment sheet to list all the major outage projects which are known at that time. Even
projects which have not been formally or finally approved should be listed as it is always easier to strike
something from the work scope at any time than to add it later. All major projects listed on that initial
assignment sheet shall also be listed on the Level 1 outage schedule so the major projects assignment
sheet is really analogous to a Level 1 schedule.
By the time the T-6 month planning meeting milestone is reached, the Work List should also now include
all planned and preventative maintenance and inspection activities that comprise the plant’s standard
outage list package or template. Also added to the Work List are all non-routine projects and activities
which have been identified to date. Examples include work activities recommended in previous outage
reports, OEM recommendations, or made as a result of condition assessment activities.
By the time the Scope Freeze milestone is reached at T-3 months, all corrective or repair type work that
has been entered into the plant’s work management system should be added to the Work List. Shortly
after Scope Freeze, the Outage Manager shall direct a review of all work identified on the Work List to
both add any activities which somehow did not get on the Work List as of the Scope Freeze date and
strike other activities from the Work List in response to budget or labor constraints, irreconcilable
schedule conflicts, or duplications.
Manual or non-automated planning processes served the power generation industry well for many years,
but as the industry has deregulated and the wholesale generation market has evolved over the past
twenty years, there is increasing pressure on organizations to refine and optimize the outage planning
process to control cost, manage schedule, and achieve improved post-outage reliability and availability.
In addition, to these market changes, plant systems have become increasingly complex, particularly with
the addition of new equipment and systems to comply with environmental regulations, and many plants
are being asked to run much longer and harder than they originally designed for as new construction,
particularly for steam plants, slowed to a crawl.
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Fortunately, while the power generation market place has changed and the complexity of outage planning
has increased, computer technology has become dramatically more powerful and less expensive relative
to other costs. It is assumed that at this point in time, most COMPANY plants have some type of
computerized maintenance management system (or CMMS) to process work requests, work orders,
and capture asset maintenance history. It is strongly recommended that all requests or orders for
work activities to be performed during the outage shall be processed through the plant CMMS so
there is a single, central repository for all proposed outage work activities. For any COMPANY
plants that still do not have a CMMS system, it is strongly recommended that someone on the outage
team be designated as a central clearing point for all proposed outage work. Whether an automated or
manual system is used to capture proposed work, everyone who is involved in identifying work
requirements for the outage is expected to direct all proposed work activities through the CMMS or the
designated central clearing person.
• Routine boiler waterwall tube samples are cut out of the boiler at regular scheduled
outages and the tubes internal surfaces are examined for scale and mineral deposits.
Based on the findings from the most recent tube sample analysis, a boiler chemical
cleaning is to be included in the work scope for the next scheduled unit outage.
• Ultrasonic examinations of the HP-IP turbine rotor bore revealed some indications of
fatigue cracking at the last major turbine overhaul. Based on that finding, the turbine
OEM has recommended that these cracks be removed by boring or honing the turbine
bore at the next scheduled turbine overhaul to be followed by another ultrasonic
evaluation.
In either case, some notation about the finding and a recommendation for further inspection or repair
activities at a future outage is commonly found in outage reports prepared by plant staff or by external
contractors, vendors, or service engineers. Ideally, these recommendations are entered into the CMMS
as soon as they are received at the conclusion of the preceding outage, but frequently, especially when
the recommendations come from an external source, they may not be captured to the CMMS in a timely
fashion.
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Whenever the process of preparing a budget for the next scheduled outage begins, all outage reports
related to the previous outage should be reviewed and any recommendations contained therein gleaned
for inclusion in the coming outage work scope and budget. At the same time, the recommendation should
be entered into the CMMS.
However the data is captured and analyzed, when it shows, either by rapid step changes or by slow,
steady degradation, that equipment is becoming worn or defective and needs maintenance, it is
imperative that such information be entered into the maintenance work management system as a work
request. When maintenance or repairs cannot be performed with the unit on-line, the maintenance
request should be flagged to indicate a unit outage is required.
When putting together an outage Work List for either scheduled or forced outages, the Planner should run
a report through the CMMS identifying all items flagged for maintenance during an outage. By default, all
open outage-required maintenance jobs should be added to the preliminary outage Work List. During the
Work List review meeting, final decisions can be made about whether to include specific performance or
condition health related maintenance activities in the upcoming outage work scope.
As with other inputs to the master outage Work List, it is crucial that as symptoms of equipment
degradation or failure are discovered using predictive maintenance technologies, the information gets
entered into the maintenance work management system as maintenance work requests. When
maintenance or repairs cannot be performed with the unit on-line, the maintenance request should be
flagged to indicate a unit outage is required.
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• Analysis of oil samples taken from the ID fan lube oil system indicates rising
levels of metallic deposits in the lube oil system warranting inspection of the ID
fan bearings and replacement of the lube oil at the next scheduled outage.
Whatever the source of the input information, it is important to distinguish between those maintenance
requests that can be completed with the unit in-service and those which require a unit outage in order to
perform the requested maintenance. When maintenance or repairs cannot be performed with the unit on-
line, the maintenance request should be flagged to indicate a unit outage is required.
When putting together an outage Work List for either scheduled or forced outages, the Planner should run
a report through the CMMS identifying all items flagged for maintenance during an outage. By default, all
open outage-required maintenance jobs should be added to the preliminary outage Work List. During the
Work List review meeting, final decisions can be made about whether to include each requested
maintenance job during the upcoming scheduled outage.
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Example 5.3.6, Standard Outage Work List Inputs From Various Sources
• Flush & clean boiler / bottom ash tank seal trough at every scheduled outage
– example of experience-based outage activity
• Inspect & reset or test boiler safety valves every 2 years – example of type of
requirement that may be imposed by insurance company and/or state
regulatory authority (Pressure Vessel Board)
Many such standard or standing outage maintenance activities dictate internal inspections of various
assets or systems and infer additional maintenance or repair work may be identified during the inspection.
Outage planners and schedulers must rely on experience in determining how much post-inspection
maintenance is considered routine such that provisions are built into the outage schedule for such work.
When the volume of work discovered significantly exceeds a planner’s expectations, the outage scope
creep control processes should be employed. As an example, a standard outage Work List item might be
to open and inspect the boiler blowdown tank. During inspection, it would not necessarily be uncommon
to see some erosion damage to a target plate or around a tank fitting or penetration. Such damage would
likely be expected and allowed for in a normal outage plan. If; however, the inspection revealed severe
erosion to the tank body or cracking in the tank seam welds, such repairs would be unexpected and the
scope control process should be initiated to document the impact on the outage cost and schedule. How
much time is allotted in the outage plan and schedule for routine repair work associated with regular
outage inspections is largely a function of the experience of the outage Planner and Scheduler.
As an example, replacement or upgrade of a new DCS control system may impact the plant’s ability to
perform normal instrument or drive unit calibration or maintenance off the outage schedule critical path, or
replacement of boiler bottom tubes may impact the plant’s ability to install scaffold and perform necessary
maintenance in upper elevations of the boiler.
Outage Managers, Planners, and Schedulers are usually challenged to plan and schedule the remainder
of the outage work scope efficiently around major capital improvement projects. Sometimes schedule
conflicts cannot be avoided and it becomes necessary to lengthen the overall outage duration, eliminate
jobs from the overall outage Work List, spend additional monies to implement “work-around” strategies, or
plan some combination of all these measures. The optimal solutions are characterized by early planning
and preparation, communication, flexibility, and cooperation among all outage stakeholders.
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equipment throughout the industry, they often acquire knowledge of systemic or design-related equipment
problems well before a known failure mechanism manifests itself at a given facility.
As an example, certain designs of low pressure steam turbines are susceptible to stress-corrosion
cracking at the root of the last stage blades which can lead to a catastrophic failure event. Turbine
OEM’s, aware of these problems across their installed base of equipment, may issue technical service
bulletins recommending specific inspection techniques and inspection intervals as well as redesigning
blade/bucket attachment points to mitigate failure risk.
Ideally, as these requests or needs are identified, the originators enter related work requests into the
plant CMMS so they can be flagged for easy retrieval when the master outage Work List is compiled.
It is generally far more helpful to sort the CMMS database by equipment or system hierarchies rather than
by date entered, work order type (PM, corrective, inspection, etc.). This makes it easier to review the
work list and assess the completeness of the planned outage work scope for each critical system and
asset or identify work items that may be impacted by other planned activities in the outage scope
package.
Frequently when compiling a preliminary outage list, there is confusion or indecision as to whether to
include all the outage tasks that have been flagged in the CMMS for the upcoming outage. Sometimes
this uncertainty is related to budget constraints, other times there is a legitimate reason why a given task
may be unnecessary, wasteful, or otherwise unadvisable to perform a task during a particular scheduled
outage. Even so, for the preliminary master work list, it is recommended outage planners include all
outage-related work requests on the preliminary list unless they know with 100% certainty that a given
task need not be performed, i.e. – no need to include a standing work order to inspect and re-set air
heater seals if all air heater seals and baskets are slated for replacement during the upcoming outage.
For those plants which may not have a CMMS, the process of compiling a preliminary master outage list
is considerably more cumbersome and labor intensive. If no CMMS exists, it is particularly crucial that
someone be assigned and clearly identified as the keeper of all outage-related work requests. This
person shall then manually sort and compile all outage work items by system in preparation for the
outage scope review and approval meeting.
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Jobs may be removed from the list during the same meeting for a wide variety of reasons. It is not
uncommon to see duplicate or overlapping work requests in the CMMS database resulting in removal of
one of the duplicate requests. Standard or standing outage jobs may not be required because some
capital improvement or major repair project supercedes the routine maintenance activity. Sometimes it is
determined that a given work order can and should be done with the unit in service rather than waiting for
an outage. Often times corrective maintenance or repair work has been done in response to a work
order, either on or off-line, but the job was never reported as closed and thus it still appears on the CMMS
list.
There will be occasions when jobs are deleted from the current outage Work List because the costs
associated with the requested work are excessive compared to the outage budget or to the expected
benefit of performing the requested work. Finally, jobs may be eliminated during the review process
because it is felt that there are insufficient labor resources to do the work or that a job would have an
unacceptable impact on the outage schedule and duration.
By the end of the review process and group discussion, items will have been added and/or deleted from
the preliminary Work List by the outage team and a revised “final” outage work list may be prepared and
distributed. This revised, final outage Work List becomes the basis for the detailed Level 3 outage
schedule. The revised, edited final outage Work List shall be distributed to all outage stakeholders as
promptly as possible following the review and approval meeting.
It is important for Outage Managers to know up front what expectations are with respect to budget
accuracy and compliance. It is assumed that all Outage Managers are accountable for cost control and
budget management, but there is considerable variability as to how exacting those budget standards are
among various facilities. A number of budget strategies are employed in the industry with some overlap
between the various methodologies. The following is a brief summary of some alternative outage
budgeting scenarios:
• The overall outage budget is a target amount with some expected deviation in the estimated total
cost. For example, “the Unit 1 outage budget is $2,500,000 ± 10%.” The counter to this
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approach is to decree the outage budget represents a hard and fast cost ceiling and any cost
overruns in one outage project have to be offset by reduction or elimination of other outage
projects. In the former, the outage budget uncertainty contingency is the ±10% margin built in up
front; in the latter, the contingency must be accounted for within or under the established hard
ceiling, thus reducing the effective actual budget.
• Post-outage reliability is so important to a plant that if forced to choose between holding the line
on outage budget or performing other work essential to ensure a positive impact on the forced
outage rate, some cost overrun is acceptable to achieve the improved post-outage reliability
standard. Contrast this approach with a scenario where unit capacity factors are relatively low
and reliability is not assigned as high a premium as cost control. In this scenario, plant
management would likely accept greater reliability risk in favor of keeping a lid on plant
maintenance costs.
• An outage budget may simply be based on past historical averages escalated for inflation, or
Outage Managers may be required to build each budget from the ground up starting with a clean
sheet of paper, or the budget process may be based on some combination of the two.
Plant Managers must give their Outage Managers clear direction regarding expectations for budget
preparation and management in order to achieve the desired end results.
In reality, the overall outage budget is likely to be the sum of numerous individual project estimates
developed by using a combination of the budget input tools described in sections 6.2.1 through 6.2.3
below.
Some plants can capture this experience based knowledge accurately and easily if good activity-based
cost tracking information and/or detailed maintenance histories are captured in the CMMS. Previous
outage reports may be another source of cost history information related to the overall outage costs or
specific job costs. Provided a generating station has well-established, effective processes for capturing
cost and/or maintenance histories, this information can be gleaned for use in the outage budgeting
process. Obviously, past outage cost information must be adjusted for inflation.
Even when detailed cost information is unavailable, maintenance history information captured in the
CMMS or earlier outage reports may provide insight into the number of man-hours or the volume of parts
and materials used for given outage jobs. Using these historical values, the outage team can calculate a
new project estimate based on current labor rates and material costs.
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similar work scopes for other clients at other facilities. Sometimes these estimates must be adjusted to
account for differences in the size or configuration of another generating unit, schedule differences, or
other factors, but the contractors, OEM’s, and other vendors should have very accurate records as to the
specific costs associated with similar prior projects.
For large, complex outage projects, it is helpful to break the large project down into many discrete pieces
as would be done in developing the work breakdown structure. These smaller, more discrete pieces are
usually easier to estimate with accuracy. When there is still uncertainty about the estimate for a given job
step, a contingency factor can be applied to individual steps or to the sum of all step estimates.
The level of effort that should go into developing these estimates is a function of the size of the individual
outage project with respect to the overall outage work scope and to the budget expectations of plant
management.
When such variances are identified, plant management must determine if an increase in outage costs can
be absorbed within the overall plant cost structure without compromising important financial performance
goals. Management must assess whether the outage cost variance can be mitigated by adjusting the
outage duration, removing certain tasks from the outage Work List, or scaling back major projects work
scope. Assuming such cost reduction opportunities are available, the plant must also assess whether
cutbacks in outage scope or schedule will significantly increase the risk of reduced post-outage reliability
and availability.
If it becomes obvious that the detailed outage budget is significantly in excess of the approved preliminary
budget, the Plant Manager and Outage Manager must take decisive action to address the budget
variance issue. Failure to do so results in paralysis of the outage planning and scheduling process for the
entire outage team. It is the Outage Manager’s responsibility to identify options and implications
associated with addressing the budget variance and present those options to the Plant Manager. Options
include allowing for higher outage costs by cutting back in other areas of the plant budget, cutting work
scope from the outage Work List by eliminating some jobs entirely or scaling back the scope of major
outage projects, or some combination strategy. Whatever the decided course of action, those decisions
should be promptly communicated to the entire outage team. Prompt, decisive action in addressing
budget and outage scope issues sends a clear signal to the entire outage team, reinforcing plant priorities
and encouraging commitment to outage goals and objectives.
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veterans have learned about outage plans and schedules have been learned the hard way through
painful prior experiences. As difficult as those lessons are to endure, outage teams can benefit from
them by taking away the “lessons learned” and applying those experiences to future outage projects.
The most effective Outage Managers are those that can determine the worst potential outcome from a
given situation and then develop a plan to deal with that situation in advance.
Outage Managers should encourage all members of the outage team to assess outage plans and
schedules with a critical eye toward anything which could seriously disrupt the outage schedule. The
outage team should focus particularly on outage projects which appear to be on or approaching the
outage critical path.
The list of potential derailers of an outage schedule and budget are too lengthy to be listed in this
standard, but the following scenario illustrates the kind of risk assessment and associated thought
process that should take place when developing an outage plan.
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Disassembly, inspection, and repair of the HP-IP turbine is on the outage critical path.
Based on the previous outage report, it is known that some damage to the HP steam
nozzle box blades was apparent, but not severe enough to require repair at that time.
Now, 8 years later, it is reasonable to assume repair work will be required. It is
presumed the scope of the repairs required are relatively minor, and routine repairs
can be made on site with no impact to the overall outage schedule.
The Outage Manager looks at this task with a critical eye because he knows the unit
capacity factor has increased substantially over the past 5 years with a corresponding
increase in steam flow passing through the turbine over that period. If nozzle box
erosion is too severe, the damage cannot be repaired by simple grinding and
blending of the blades, and the nozzle box blades must be built up by welding and
remachining, and then the entire nozzle box must be stress-relieved following the
weld repair.
The Outage Manager realizes a major nozzle box repair must typically be performed
off-site where stress-relieving facilities are available. Shipping the nozzle box off-site
for a major repair could easily disrupt the turbine reassembly schedule, and in turn,
extend the overall outage schedule.
Instead of waiting for the outage to occur and letting events to play out as they will
and dealing with any expanded nozzle box repair scope in a purely reactive manner,
the Outage Manager should assess potential contingency plans and the cost and
schedule implications of those actions. The Outage Manager may consider the
following actions to mitigate the risk of an extended outage.
• Can the turbine disassembly schedule be adjusted to expose the nozzle box
for visual inspection any earlier in the outage than presently scheduled?
• If a major nozzle box repair is required, what service shop would it be sent
to,? What is the expected or committed work load in that service shop at the
time of my outage? Can they dedicate people and shop space to my repair
work?
• Is it feasible to perform major nozzle box repairs on-site thus eliminating
travel time to and from a repair shop? This may necessitate setting up a
temporary stress-relieving enclosure and pre-staging turbine repair tools and
equipment prior to an internal inspection.
• Are there changes that can be made to the order of turbine reassembly that
would accommodate a longer nozzle box repair without extending the overall
turbine outage duration?
• Are there any other diagnostic tests or checks that can be made to assess
the condition of the nozzle box before the scheduled major outage? Is there
any way to insert a borescope into the nozzle box during an earlier scheduled
outage or during a forced boiler outage in order to get a preview of the
condition of the nozzle box?
Each of these actions is likely to have off-setting costs. For example, the Outage
Manager may have to pre-commit to mobilization costs without knowing whether a
major repair is required. Rearranging the schedule to disassembe or reassemble the
HP-IP turbine may have its own associated costs to consider. A boresonic inspection
of the nozzle box may have additonal costs associated with lost generation
opportunity. The costs of deploying one or more of these proactive mitigation
strategies must be weighed against both the expected benefit to the schedule, the
financial impact of delaying the overall outage schedule, and the probability that more
extensive nozzle box repairs might be required at all.
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The point of the example is that the Outage Manager tries to proactively identify and manage risk rather
than allowing the risk to manage the outage. On a case by case basis, sometimes these decisions may
backfire on the outage team. A good decision making process may still lead to a poor outcome because
there is a lack of perfect information until equipment is exposed or problems are discovered, but on the
whole, outage organizations which apply this sort of critical assessment of risk and potential mitigation
strategies will complete more outages on-time and on-budget compared to organizations which don’t plan
and expect for the worse and face emergent problems in a totally reactive mode.
In reality, that is never the case. Invariably, new unforeseen, unplanned maintenance or repair jobs must
be added to the outage Work List and completed during the course of the outage. In many cases, new
outage work requests are identified before the outage starts, but after the master Work List has been
approved. Even more common is the need to add unforeseen new repair jobs or increase the scope or
magnitude of previously known repair projects based on the as-found condition when assets and systems
are opened for inspection during the outage. Scope creep is a term often used to identify this unwanted
growth in outage work scope and a term which will be used repeatedly throughout this section.
Although it is nearly, if not completely, possible to eliminate outage scope creep, it is critical that Outage
Managers don’t roll over and surrender to it without a fight. Unchecked or unmanaged scope growth will
definitely increase the cost of the outage and can easily have a negative impact on outage schedule and
the quantity, quality, or effectiveness of other outage work performed.
The following sub-sections outline some tools that can be used in the fight to manage and control scope
creep.
Ideally, plant maintenance needs would always identified in a timely manner, most frequently by operating
staff, and work requests would be promptly entered into a CMMS, reviewed, and approved in an equally
timely manner. The Outage Manager would not have to urge, prod, or push plant staff to submit outage-
related work requests to meet an outage planning deadline. Unfortunately, in most plants, some degree
of urging, pushing, and prodding is still necessary in order to get all outage-related work requests
submitted in a timely manner. Setting and enforcing a deadline for submitting outage-related work
requests is an effective tool to impose a measure of accountability on the plant staff to ensure all outage-
related maintenance and inspection requests are captured on the master outage Work List in time to
allow for appropriate attention to planning and scheduling functions.
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Despite the establishment of a Scope Freeze deadline, not all outage related work requests will be known
or communicated to the Outage Planner or Manager by this date. Sometimes staff simply overlooks the
need to enter a particular work request. Other times, a maintenance issue demanding an outage repair
does not emerge until after the Scope Freeze date has passed. In either case, whether a work request is
simply tardy or if it represents an emergent maintenance issue, the work request shall be processed
using the Outage Scope Change Request form and approval process described in section 8.4 below.
Sometimes damage is completely unexpected. For example, during a routine condenser internal
inspection, it is discovered that a few internal steam drain target plates are badly eroded and an
extraction steam line expansion joint to one of the low pressure feedwater heaters is cracked. This
damage was not expected, but if repairs are not made during the current outage there is a very real
prospect that continued wear will lead to more severe damage to other condenser internals after the unit
is returned to service, and such damage could easily cause post-outage derates or forced outages. Even
though in this example it is obvious that the repair work must be done during the outage, there are very
good reasons to require the Outage Scope Change Request process be followed to document the
estimated impact on outage budget and schedule. This process is described in section 8.4 below.
Other times when damage or wear is detected during the outage after equipment has been opened for
inspection or disassembled, the plant may have some latitude as to whether or how to proceed with a
repair because damage is not as severe, or because qualified outage team members feel the unit could
return to service following the outage and be operated reliably until there is another opportunity to take a
planned outage. Ideally, one would repair any and all damage or defects discovered during an outage,
but as a practical matter, this typically does not happen. Sometimes budget or schedule constraints
preclude performing the additional maintenance, other times labor resources may be so constrained as to
prevent repairs. Again, it is important that as soon as the unexpected wear or damage is detected, the
Project Leader, Engineer, or Supervisor making the discovery shall initiate an Outage Scope Change
Request form so a decision can be made promptly as to whether a complete or partial repair should be
performed during the outage.
When confronted with an Outage Scope Change Request, the Outage Manager needs to act on the
request promptly and communicate the decision to all outage participants. It is certainly appropriate for
the outage manager to consult other members of the outage team to make the decision. When a scope
change request has been received, the Outage Manager has the following options:
• Approve the request; make a complete or partial repair with no off-setting reduction in other
outage work scope required. Decision will impact outage cost and may impact schedule.
• Approve the request; make a complete or partial repair, and eliminate other less critical outage
work scope to minimize impact on overall outage cost and/or schedule.
• Reject the request; defer repairs till next regular scheduled outage.
• Reject the request; defer repairs until another special outage can be accommodated by system
operators and develop a plan and schedule for the special outage.
• Reject the request; accept risk of derates or forced outages prior to next scheduled outage.
The decision to approve or reject outage scope change requests shall be communicated to all outage
stakeholders, not just the originator of the request. The decision may have cost or schedule implications
for other outage activities that would otherwise not be known or anticipated by other outage project
leaders or supervisors.
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Realistically, outage scope creep issues are never completely eliminated. The mere fact equipment is
inspected suggests there is some reasonable basis to suspect maintenance or repair work may be
required. Sections 8.3.1 through 8.3.3 contain some suggested actions to mitigate the impact of scope
creep on the plant.
The outage plan calls for a full disassembly and overhaul of the turbine-generator,
valves, and auxiliaries. The normal or expected critical path for the overhaul project
is typically focused on early disassembly of the HP-IP turbine since that is usually
where the most hidden damage becomes apparent, but in the months leading up to
the scheduled outage the generator stator winding temperatures began running at or
near alarm points and the generator core monitor began detecting small traces of
decomposing insulation in the hydrogen cooling gas.
Many more such examples could be constructed throughout the plant. The point is that the Outage
Manager and the outage team should take inventory of their collective knowledge base going into a
scheduled outage and think about what systems or equipment is displaying warning signs that more than
normal maintenance or repair work may be required. Then the outage schedule may be developed in
such a way that those same systems or equipment are made accessible for inspection and evaluation at
the earliest possible date during the outage in order to provide the maximum amount of time to respond.
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condition clearly and conveys that information with the Outage Scope Change Request, the Outage
Manager can make a faster, better evaluation of the extent of the damage and determine the most
appropriate response, often without having to go re-examine the area first-hand.
Assuming the wear or damage is repaired during the outage, the documentation becomes part of the
outage report and maintenance history. It helps illustrate where and why monies were spent during the
outage. In addition to documenting the as-found condition, it is also useful to document the as-repaired
condition for the plant history records. If no repairs or partial repairs are made during the outage, the
documentation will be a valuable planning tool for the preparation of future outage Work Lists and
budgets.
• The process holds plant staff accountable for submitting known outage work requests by the
Scope Freeze date.
• The Outage Scope Change Request form documents the estimated impact of the additional (or
in some cases reduced) work requirement on the outage cost, labor resources, and schedule. All
requests taken together provide estimates of the combined impact of all requests on outage cost,
labor resources, and schedule.
• A formal submission and review requirement allows the Outage Manager to evaluate the
expected benefit of the additional requested work against the cost and schedule implications of
performing the work so a rational business decision can be made about whether or not to
approve a request and proceed with the work.
• Outage Scope Change Requests may be rejected (not approved) by the Outage Manager due to
cost, resource, or schedule implications. Even so, that information may be useful as a budget
and planning tool for a future scheduled outage.
• Outage Scope Change Requests, whether approved or not, are a useful tool in budgeting,
planning, and scheduling future outages. If an item shows up as a scope addition to the current
outage, one may assume that the same work may be required on a future outage on a similar
generating unit at the same station, or on a future outage on the same unit.
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as necessary. If the plant has a CMMS, the work request should also be entered into that
system, and the associated request or work order number is also referenced on the scope
change request form.
Supervisory review at all levels of the organization is a very important part of the scope
management process. If a request is made after the outage Scope Freeze date has passed, and
the nature of the requested work should have reasonably been known to the request originator,
that person should be held accountable for not initiating the request in a timely manner before the
Scope Freeze. This is not to suggest that disciplinary action must be taken, but some level of
accountability will help influence the plant culture to make the staff more proactive in identifying
outage work scope prior to the scope freeze date and minimize needless late additions to the
Work List. Obviously, some maintenance issues legitimately emerge after the Scope Freeze, but
before the start of the outage, or issues are not discovered until the outage is underway. In these
cases, there is no question or accountability issue about the timing of the request.
As suggested in section 8.3, the scope change request can be approved, approved conditionally
setting limits on the amount of time or money to be spent on the issue, or rejected. Whatever the
outcome, a mechanism shall be in place at each plant to notify the request originator of the
decision to approve or reject the request, and if rejected, the reason(s) why.
If it is determined that the scope increase is likely to impact the outage critical path and duration,
and that information had not already been obvious during the approval process, the Scheduler
shall immediately notify the Outage Manager of this conclusion. The Outage Manager and/or the
Planner will assign the new or additional work to a Supervisor or Project Leader who will be
responsible for getting the appropriate labor resources assigned to the work and executing the
required additional activities.
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Examples of sample Outage Scope Change Request form are also included in Appendix xx along with a
blank form template.
The charts and documents used to present detailed outage or project plans and schedules can be
intimidating to plant staff who have never been exposed to project management tools, but in actuality, the
basic methodology behind project planning is logical and can be easily taught to novice planners, and the
more popular project management computer applications are relatively simple to use at a basic level. To
be sure, the degree of sophistication and detail that can be achieved by an experienced or “power”
planner using an advanced project management application takes more time to learn and master, but the
benefits of using even basic project planning and scheduling techniques and tools provides significant
dividends to the outage team in terms of improved communication, accountability, schedule compliance,
and cost control.
Today, the cost of computing power has decreased dramatically and nearly everyone in the power plant
now has access to some kind of computer system or network. Also, the capability, functionality, and user-
friendliness of commercially available software applications to assist in the project planning process
continues to evolve such that professional quality project management computer applications are very
affordable and easy to use by nearly any person possessing a basic familiarity with Windows based
software applications.
The two most popular project management tools commercially available are Microsoft Project and
Primavera Project Planner (P3). Either application is an excellent platform for project planning,
scheduling, and cost tracking. Persons who are novices at using project management applications tend
to gravitate to Microsoft Project because of its association with other Microsoft Windows applications, and
it is usually a lower cost option compared to Primavera P3. Most “power” schedulers tend to favor one of
the Primavera products. They find the scheduling power to be more robust and stable compared to the
Microsoft product. Primavera offers somewhat greater flexibility and capability for integrating multiple
schedules, graphical presentations, and cost tracking tools. This higher level of sophistication is reflected
in the Primavera product line of applications. Primavera Project Planner, also known as P3, is the core of
flagship application. Primavera also markets variants of the P3 application such as SureTrak (in effect a
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“light” version of P3), Maintenance & Turnaround, Enterprise, and many others. Primavera offers
technical sales support to help prospective clients select the specific variant that best meets their needs,
but the flagship P3 application is the most well known and widely used version of Primavera applications.
Many newer or updated CMMS claim to offer seamless integration with P3 and/or Project. In general, the
industry consensus tends to indicate users experience fewer technical problems when the integration is
done with the P3 application compared to Project. Even so, the degree of stability accuracy, and true
integration tends to vary among the many CMMS applications found across the industry. In the worst
case, some dual or redundant entry of data may be required to keep both the scheduling application and
the CMMS up to date and working in parallel.
We will use a sample project schedule for a very simple maintenance project which might be performed
within a typical regularly scheduled unit outage. Example 9.3 illustrates an outage job to replace a
condensate pump assembly with a spare lower assembly during a unit outage. For purposes of this
example, we have not tried to show how this sub-project fits within the context of the larger overall outage
work scope.
The first step of identifying the WBS for this sample project is to break down the overall job into a number
of smaller, more specific steps. As the example shows, the job of replacing the lower rotating assembly
for a condensate pump has been broken down into 22 distinct steps as identified in the column labeled
Task Name. One could argue that the breakdown is too detailed, while others might argue the project
can be broken down to a significantly greater level of detail. In fact, there is no single right answer. The
level of detail to which any given project is broken down is largely a matter of personal preference and the
level of familiarity and understanding one has with a given project. In general, the more the scope and
expected schedule of any given project is well-known and understood by outage participants, the
less detail is required in the WBS. For projects which are large, complex, and where the overall
expected duration of the project is less clearly defined or understood, it is helpful to break the
project down into more discrete pieces.
Another key to deciding what level of detail is required in outlining the individual tasks required to
complete a project is to look for hand-off or exchange points where one resource group or specific
individuals have to step in to execute any given step or can be released to go back to other work. To
illustrate, please note the following hand-offs in the example schedule. In step 3, the Operations group is
charged with removing the pump from service and ensuring all lock-out / tag-out work is done to safely
isolate the pump from any energy sources. At that point, the project is turned over to the electricians for a
brief period so they can unwire the motor leads since the motor has to be removed in order to pull the
pump. After the leads have been disconnected in step 4, the pump can be turned over to mechanical
crews to handle step 5. The mechanical and electrical crews, and an overhead crane operator than work
together in step 6 to remove the motor. In general any time a different labor resource joins or exits
the work process, it is good to have a step built into the WBS to reflect that transition.
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Also, please note that the schedule above identifies the resource group or groups required to work on
each task. In this case we’ve used terms like Mechanical Crew A, Electrical Crew B, and Crane Operator.
In your WBS, resources could be identified as individual workers, project leaders or foremen, work crews,
or as contractors. The nomenclature should be tailored to best fit your needs and organizational
structure.
In the first example, one task, step 3, was a predecessor to two successor tasks, steps 4 and 5. It is also
possible, and often common, to have multiple predecessor tasks to a single successor. Take a look at
step 10, “remove discharge head;” this step cannot be completed until steps 7, 8, and 9 have been
completed. If time was not a critical issue, these tasks would likely be completed by the same crew in any
order once the motor had been removed. If the unit was on-line and time was a critical consideration in
getting the pump back in service as quickly as possible, steps 7, 8, and 9 could be completed
simultaneously by three or more different mechanics. Thus, steps 7, 8, and 9 are all predecessor tasks
to task 10.
Another common term used in project management applications is milestone. A milestone is a reference
point in a project timeline that marks a significant event or accomplishment in that project. The milestone
may designate a junction point linking the completion of several preparatory or preliminary tasks, or it may
signal a starting point from which many separate work activities can begin. Although milestones are
identified as tasks in the WBS, by definition there is no actual work associated with the milestone itself.
The milestone is accomplished by the completion of one or more predecessor tasks before it. Since there
is no work associated with the milestone task itself, milestones have a duration of zero time and are
represented on a Gantt chart as a diamond shape.
In the very simple example schedule 9.3 we have only identified two milestones, step 2 when an
operator shuts off the pump, and instantaneous act with no duration which sets the pump replacement
project in motion, and step 22 which signals the completion of the project.
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• Unit off-line: This typically signals the start of the outage and a point from
which many subsequent activities can begin. This is a predecessor to
many outage projects and repair jobs.
• Turbine off-turning gear: Generally, most major turbine-generator work
cannot commence until the turbine has cooled sufficiently to allow
operators to shut off the turning gear and secure the lube oil pumps.
Accordingly, this milestone is usually a predecessor milestone for most
outages where significant T-G work is planned.
• Ready to fill boiler for hydro-test: This is an example of a typical milestone
which has many predecessor tasks. Reaching this milestone generally
signals that work on the condensate and Feedwater systems is complete;
work on boiler pressure parts is complete, the Hotwell is secured and filled
with water, and at least one condensate pump and boiler feed pump is
available for service.
• Boiler air & gas path work complete: A milestone like this signals that all
predecessor projects in the combustion air and flue gas path have been
completed and that it is safe to run ID & FD fans for test and/or to air load
the precipitator. Such a milestone would signal that all work has been
completed inside the windbox, the fans, the boiler enclosure, flue gas
ducts, air heater, precipitator, and stack.
One very useful tip for creating a WBS is to use the Post-It Note Method. One of the many benefits of
this process is that it can be used collaboratively with both small and large groups to break down a given
project or number of projects into a series of logical individual steps or tasks, and then arrange those
individual steps in a logical sequence. People using the Post-It Note Method identify all the individual
steps or tasks required to do a given project and write those steps down on individual Post-It Note
papers, one step per note. When all the steps have been identified, schedulers begin arranging the Post-
It notes sequentially on a whiteboard, bulletin board, or any other large, flat workspace. Post-It Notes are
arranged with predecessor tasks to the left of successor tasks. Post-It Notes representing job steps that
can be done concurrently are stacked vertically to the right of any required predecessor task or milestone
and to the left of the next logical successor task or milestone. Some of the advantages of the Post-It Note
method compared to setting up a schedule directly in the project management computer application are
listed below:
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• It is very easy to add a forgotten task or step simply by filling out an additional Post-It Note and
sticking it on the wall at the appropriate place.
• Is is easy to adjust predecessor and successor relationships simply by relocating notes from
place to place along the work surface.
• It is an interactive process and much easier for participants to become engaged in filling out task
slips and moving them around on the work space to adjust the sequence of the work. This
interaction is much more difficult to achieve when the WBS is developed on a computer screen.
An outage critical path is the series of critical tasks that must be completed as scheduled in order for
the outage to meet its expected end date, or minimum duration. Any variance in the actual duration
compared to the scheduled duration of any critical tasks will cause a corresponding variance in the
overall length or duration of the critcal path.
Tasks or projects which are not on the critical path will have some degree of float associated with their
schedules. Float is a term which refers to the amount of flexibility an outage Scheduler has in performing
a given task or series of tasks which are not on the outage critical path. These tasks may be allowed to
start a little later during the outage than logic ties might dictate in order to help level or properly allocate
labor resources, or the expected completion date may slip behind schedule a bit without compromising
the overall duration of the outage. Tasks with schedule float are, by definition, not critical tasks, where
critical refers only to the relationship of the task to the outage critical path, and not necessarily to the
importance of completing that task during the overall outage period.
Please refer to the following example which hopefully clarifies the concept of critical tasks, the critical
path, non-critical tasks, and float.
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Planners have carefully defined a WBS for an upcoming major outage which includes all
planned outage tasks and makes appropriate logic ties between the various individual
steps. Many important projects are planned for the outage, but it may not be intuitively
obvious at the outset, which project defines the critical path for the outage. As Planners
and Schedulers begin to input the expected durations for each task identified in the
WBS, they develop expected durations for each of the following major outage-related
projects.
Assuming these estimated project durations already represent the optimal series of
logic ties and resource allocation, we can see that the turbine-generator overhaul
defines the critical path of the outage because it has the longest expected duration for
all major outage projects. While every task within the turbine-generator overhaul WBS
is not necessarily a critical task, all critical tasks that make up the outage critical path
are associated with the turbine-generator overhaul.
Assuming the WBS is properly bounded, the other outage projects listed can
presumably start a day or two later after the unit comes off line or the expected finish
can be extended slightly without increasing the overall duration of the outage. On the
surface, it appears the precipitator repair project has as much as 6 days of schedule
float; 44 days – 38 days, so in theory, precipitator work may be able to start as many as
6 days after the start of the outage without compromising the expected outage end date,
provided it does not take longer than estimated, and that the turbine-generator overhaul
does not take less time than estimated..
In reality, determining the precise amount of float associated with each non-critical
project may not be as simple as subtracting its expected duration from the critical path
expected duration. For example, one must know if the 41 days required to replace the
reheat pendant assemblies includes provisions for hydro-testing the boiler following
completion of all tube welding, or if the boiler hydro-test falls outside the 41 days
specified for reheater replacement. If the reheater project schedule does not include
the boiler hydro test and related activities, that project could easily challenge for the role
of the critical path project.
Other terms that will be encountered in project management software applications are dependency
relationships, leads, lags and fixed constraints. Dependency relationships define the schedule
relationship between two or more linked tasks. There are four basic types of dependency relationships
that are freqently found in schedules; these are:
• Finish to Start (FS) – Predecessor task must finish before successor task can start (most
common relationship used in scheduling, usually the default relationship)
• Start to Start (SS) – Both linked tasks must start at the same time.
• Finish to Finish (FF) – Both linked tasks must finish at the same time
• Start to Finish (SF) – The start of the predecessor is determined by when the successor task is
finished (rarely used, potentially confusing, can generally be avoided
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Example schedule 9.3 contains all Finish to Start dependency relationships, which is the most commonly
used of the four. Sometimes the selection of the right kind of dependency link is purely a manner of
preference for the scheduler. In the example schedule we showed three tasks, 7, 8, and 9 with a
common FS predecessor, task 6, and the same three tasks were all FS predecessors to task 10. We
could have just as easily linked tasks 8 and 9 to task 7 with SS dependencies, or linked tasks 7 and 8 to
task 9 with FF dependencies. In general, the main reason a scheduler would want to use SS and FF
relationships in a schedule is to provide somewhat more flexibility for the automated resource leveling
capability provided by the project management computer application.
Lags and leads are also used in project schedules to show a need for a forced delay between linked
tasks (lag) or for an overlap in execution between two linked tasks (lead). The following represents an
example of a typical outage schedule lag and lead.
Lag: Task 110 is to coat the internal surfaces of the ash sluice pump with an
epoxy-based, wear-resistant coating, but the coating must be allowed to dry and
cure for 24 hours before proceeding with pump reassembly by moving to task 111,
reinstall the ash sluice pump rotor. The scheduler can link task 111 to task 110
with a FS dependency and a lag of 24 hours. This would be depicted in the project
schedule as a predecessor for task 111 expressed as 110 FS + 24 hrs. The
computer application would not schedule task 111 to start until task 110 had been
completed for 24 hours.
Lead: The plant maintenance group is nearing the end of a major turbine overhaul,
a project on the outage critical path. Millwrights are finishing tightening and
stretching the high pressure turbine horizontal shell bolts, task 200. The next
logical successor task is to reinstall the insulation blankets over the shell bolts (task
201), but it is not necessary to finish final tightening of all the turbine shell bolts
before the insulation reinstallation work can start. The insulators can begin
reinstalling the insulation blankets on the left side of the turbine shell while
millwrights are finishing with the bolts on the right side of the shell. In this case, the
scheduler can denote this relationship by installing lead time to the start of activity
201. (The computer scheduling programs treat lead as negative lag; in other
words, a lead time of 10 hours is entered as -10 hours of lag time) In this case, we
would express this relationship in the project schedule with task 200 as a
predecessor to task 201 with a dependency relationship for task 201 expressed as
200 FS -10 hours.
The final term we will mention in this section is schedule constraints. Absent any constraints built into
the schedule, the project management software will schedule an activity to begin at the earliest point in
time after a defined predecessor task has been completed. Sometimes from a practical standpoint this
does not reflect reality in an outage schedule. Regardless of exactly when a predecessor task was
completed, the successor task will not start until a predefined time. Constraints are usually placed on
non-critical tasks such that a forced delay in the sequence of completing tasks will not impact the outage
critical path.
There are many examples where constraints are placed in an outage schedule. Assume that as part of
a planned outage, the boiler feed pump internal assembly is to be replaced, but this project is not on or
near the outage critical path. The Outage Manager may direct that he wants a factory service engineer
on site after the old pump assembly has been removed, but before the reassembly begins. Maintenance
crews may start disassembling the pump in order to remove the internal barrel assembly on Wednesday
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morning of outage week 1 and finish removing the pump assembly by noon on Friday of the same week.
As a practical matter, the Scheduler is unlikely to have a factory service engineer standing by to witness
the installation of the new assembly at precisely noon on Friday, nor be willing to pay overtime rates for
weekend field service. The more practical alternative is that after the Scheduler determines that
maintenance crews should easily be able to get the old pump assembly out of the casing in week 1, a
factory service engineer will be scheduled to report on Monday morning of outage week 2 to assist with
the installation of the replacement assembly. Thus, the task for reinstallation of the pump assembly has a
schedule constraint placed against it in the schedule stipulating that the task cannot begin until the
second Monday of the outage, regardless of when the predecessor task was completed.
Sometimes significant outage milestones are locked down with schedule constraints in order to define the
basis of contracts with outage contractors or service providers. For example, an outage Scheduler may
determine that the optimum time to schedule the boiler hydro-test is 6 days prior to the scheduled end of
the outage. This may be weeks before all the major outage contractors are hired to perform work which
may impact or be impacted by the boiler hydro-test. This date is locked down in the schedule with a
constraint on the start date for the boiler hydro task irrespective of how predecessor / successor
relationships might move the potential hydro target time earlier or later in the outage schedule. This
schedule constraint then imposes a commitment or accountability function on the contractor since the
milestone is integral to their contract to perform work or services during the outage.
Once each separate project, repair job, or maintenance activity in the outage plan has been reviewed on
a horizontal level as described above, the outage team should then conduct a vertical schedule review.
The goal of the vertical review is to check and test the logic ties between multiple projects or activities up
and down the schedule. For example, if one of the projects in the outage work scope is to test run the ID
fans, during the vertical review the outage team would assess the schedule impact on all other projects
which could be impacted by starting the ID fan. Examples could include, but are not limited to precipitator
repair, stack work, flue gas duct inspections and repairs, and electric motor and switchgear maintenance.
Reviewers would ensure that either outage activities were either completed by the time the fans were
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scheduled to be started or other adequate provisions for equipment and personnel safety were in place to
address any potential hazards.
The horizontal and vertical schedule reviews are most effective if performed in a collaborative manner
with a cross-section of the outage team. The more eyes that review the schedule, the more effective the
review process is in identifying schedule flaws. Engaging a wide cross section of outage participants also
promotes buy-in and commitment to the schedule later during the outage itself.
Referring back to the very simple outage critical path example 9.5 above, our simple story line indicated
the critical path for a hypothetical outage was estimated at 44 days, while the next largest outage project,
the replacement of front pendant reheat assemblies had an estimated duration of 41 days. If the outage
went perfectly to plan, the crew working on the reheat assemblies would expect to have a 3 day schedule
cushion compared to the turbine-generator; however, we can easily construct a schedule whereby the
two jobs pass each other in mid-outage to swap places as the critical path project. Suppose planned
repair work on the high pressure turbine nozzle box went 1 day quicker than planned, and the turbine
realignment work went ½ day faster than estimated in the original schedule. Now the overall length of the
turbine overhaul project has shortened to 42-1/2 days. At the same time, the boilermakers had problems
aligning the new reheat pendant assemblies to the existing tubes because the old tube stubs had warped
or shifted. This cost the boiler crew an extra 2 days work. Compounding the problem, the welding quality
inspector determined that a number of tube welds failed post-weld inspection and had to be ground out
and rewelded, and this effort required another 2 days which had not been factored into the outage
schedule. Now, assuming the boiler crew could not mitigate the impact of these two delays, the boiler
reheater project now takes 45 days to complete. As you can see, not only has one project fallen off the
critical path to be replaced by another, the outage completion has also been delayed by an extra day.
This highlights the importance of tracking and managing the outage schedule while the outage is
underway, a subject which will be covered in more detail in Section 13 of this Standard.
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techniques and tools, particularly if the outage Planner and/or Scheduler is not familiar and experienced
with certain types of projects that would by representative of a typical outage schedule. For example, an
outage Planner or Scheduler with a work background in the plant electrical or instrument tech group may
not be sufficiently familiar with mechanical maintenance work to plan a boiler internal inspection, and as a
result, may feel ill-prepared or unqualified to develop a realistic plan and schedule for such work.
To be sure, any overall outage plan and schedule is only as good as the integrated work breakdown
structure and time estimates that comprise it, or stated in the negative, it can be a situation of “garbage in
– garbage out” if the WBS and associated estimates of time and manpower resources required are not
appropriate for the outage work scope.
Thus, it is extremely important that the outage Planner and Scheduler seek help from knowledgeable
resources to develop reasonable outage work plans and schedules. The outage schedule should not be
a document developed by one or two persons operating in a vacuum. Rather, the outage schedule
should be a collaborative effort put to paper by a Planner/Scheduler with high quality input from other
knowledgeable outage participants and stakeholders. The job of the Planner/Scheduler is to look for the
right information resources to support the scheduling function and pull the required information together
from those sources.
The following paragraphs describe suggested sources of information that can be used to develop high
quality outage WBS and time estimates:
Historical Records: Many items in the outage Work List should be repetitive tasks that have been
performed during prior outages (or perhaps every outage). To the extent the plant has maintained good
equipment maintenance history records in the CMMS and/or high quality outage reports, information can
be gleaned from those sources that is invaluable to the outage planning effort. For example, if the
maintenance history or outage reports
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Estimate the quantity of lump sum work and T&M work. This is necessary for budget completion and
evaluating the bids.
Request mark up rates for materials and subcontractors. Request safety statistics and procedures
(welding and heat treating).
Specify milestones in the RFP and ask the contractor to provide a time line indicating when milestones
are completed.
Ask for the schedule that the contractor expect to work, number of days per week, shifts per day and
hours per shift. Request a manpower loading to accompany the schedule. He should tell you how many
people that he anticipates to work on activities on the job.
Ask for a list of equipment to be mobilized on site and when the contractor will mobilize and with how
many people.
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Deepwater
Sweeping Coke Mills
Having selected tank levels at required levels
Testing of certain protective relays
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12.5.3 Parking
Contractors should be told where to park in the plant as they arrive. Outage planning process should
have identified where specific contractors and visitors are to park. The security personnel should be
aware of the determinations. Maps of the site indicating who parks where are useful.
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Review activities that are coming up in the near future and consider how others might be impacted. Ie air
flow.
Harding Street
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The start up check list should start with a general operator check list used to start the unit up at any time.
This is normally derived from OEM instruction manuals and integrated into a narrative and check list used
by the station operators as instructions. Depending on the scope of work during the outage there may be
one time operations that may need to be performed to insure longevity and reliability. Below are
examples:
Packing adjustments
Vibration checks
Balancing
Oil analysis
Refractory cure
Steam blows
Trip tests
Instrumentation checks
In the event of major control changes or modifications loop checks and wire termination checks
Hydro test procedures
Lockout Tagout removal
Fuel availability
Deepwater
Meg all large motors (some 480volt, all 4160volt)
Meg Generator, Exciter transformer
LOTO’s signed off and breakers racked in
Hydro Boiler
Tank levels at required levels
Coke Silo’s full
Limestone Silo full
14 Post-Outage Management
14.1 Post outage critique meeting, lessons learned.
14.1.1 Acknowledge success and analyze shortcomings
A post outage review meeting should be accomplished shortly after the outage. T+ 2 to +4 weeks is
usually an acceptable time frame. The outage manger should conduct the meeting and assure that
minutes are taken. All members of the outage team are invited. All should be copied on the minutes.
Praise all who contributed.
The outage manager is responsible to keep the meeting upbeat. Short comings should be considered
opportunities for improvements. Document what went well and why they did. Was it because of good
preplanning or were you lucky?
During the meeting ask the question. Was the outage conducted in a safe fashion? If so why or why
not? What could have been done to do it safer? If outside rovers were utilized they should also be
invited back to participate.
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Review the shutdown… were all the standard shutdown tests completed? Was equipment available whrn
it was scheduled? Did things take longer to isolate or cool down longer than anticipated?
Review the execution – Was the planned work all completed and on time? Was the over all schedule on
time? If not determine what pushed it out and determine why? What could have been done differently to
make it less likely to have occurred?
Evaluate how contractors performed. List in the minutes who the key outside players were and how they
performed. Outstanding, average or poor.
Review the start up… Was equipment ready to operate when it was released? Was it released in an
orderly fashion? How long did it take to clear tags/locks?
Prominently list the findings that resulted from the meeting both good and opportunities for improvement.
Recommendations for continuing or discontinuing, or modifying a practice should be clear and concise. If
recommendations are not apparent during the meeting action items need to be created and assigned and
due dates. Action item responsible individuals need to be documented. The minutes are to be reviewed
during the planning of future outages.
Build good practices or recommendations into the routine outage template or CMMS whrnever possible.
Electronic is the best method now. This allows the document to be shared outside of the plant. Read
only is the best method when reports are shared outside the plants.
14.2.3 Content
Areas of the plant need to consolidate the data collected by inspectors and plant personnel during the
outage. The areas of the plant can consolidate it into a plant wide document if desired. It has been a
standard practice to
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Appendices
A Common Pitfalls
Common Outage Pitfalls to Consider
Pitfalls – read through scope of work for contractors to see who provides the following… If in doubt you
do!
• Utilities and General
o Normal plant services required for the outage water, compressed air, electric power,
lighting, heat
o Supplementary lighting
o Permits, licenses, public – utility expenses, inspection fees,
o Materials and labor for insulation removal and reinstallation
o Special insurances
o Vacuum services
• Environmental health and safety
o Personal safety equipment
o Safety orientation for contractors
o Appropriate containers for generated trash, liquids, and contaminated wastes
o Waste disposal fees
o First aid facility, special safety training
o Fall protection plans
• Tools and consumables
o Normal tools to accommodate the scope of work
o Special tools and jigs supplied with the unit
o Expendable materials (rags,, hones, joint and bolt compounds, solvents, sandblasting
media)
o Acetylene and oxygen, shielding gases.
o Welding machines (determine who connects them and check to see plugs are compatible
with house receptacles)
o Turbine oil, grease, spare, and renewal parts required to complete the scope of work.
(Lint free rags for lube oil use)
• Contractor support
o Wash facilities (who maintains the facilities)
o Parking
o Sanitary facilities
o Change facilities
o Office facilities telephone, internet, plant paging system,
o Transportation to/from off site facilities to ensure timely component repair
o Receiving off loading and storage of all new and refurbished parts
o Technical experts scheduled concurrent with contract labor to facilitate
removal/installation of parts and conduct of other outage activities
o Plant operating personnel assigned to facilitate outage activities – such as equipment
shutdown and starting, filling up oil systems…
o Machine shop facilities on site machining and painting as required.
o Parts handling and laydown
o Temporary crane and operator
o Designated work and laydown areas accessible to crane, turbines and others major
equipment needing the same.
o Material for protection of lay down surfaces and equipment therein
o Rotor supports and cribbing for equipment while in laydown
• Scaffolding
o Scaffolding services, who builds, who inspects every shift?
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• Electrical
o Periodic megger testing to monitor the generator field condition during the outage
o Testing and repair of motors and power circuits
o Personnel to disconnect and reconnect wiring and conduit necessary for disassembly
and reassembly
o Plant electricians to disconnect tag out, and reconnect electrical apparatus
o Electricians to assist generator specialist.
o Isolation and tag out of equipment
o Protective coatings and heaters to maintain generator while disassembled.
• I&C test equipment
o Personnel and equipment to disassemble and calibrate instrumentation.
o Non destructive testing services including surface preparation and other preparations
necessary to conduct the testing.
o Calibration of all test equipment
Stock up on slings and things, consumables, lights, string of lights, bulbs, PPE,
Tips –
Micro-manage the critical path!!!
Get started quickly
Boiler lights – insert through soot blower openings
Micromanage any non routine lifts!
Determine component weights ahead of time! Make up lift tables with description and weight
Use induction heaters in lieu of cal rods.
Map laydown area and mark on floor
Inspect crane and hoists one month prior to outage. Have crane contingency plan.
Inspect rigging equipment – special and conventional
Measure, count, layout three times, then mark, then check , then cut… test fit up soon
Segregate work areas with bulkheads to isolate hazards
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Deepwater
ransformer testing and oil analysis
High Voltage insulator cleaning
Protection relays, calibration and testing
Switchgear cleaning and testing
Infer Red inspections of electrical equipment prior to outage
Instrumentation calibrations
Inspect and clean Generator brushes and housing
Boiler inspection and cleaning
Grease and stroke all fan & mill dampers
Change oil as needed on gear boxes
Test PRV
Inspect airflow duct and expansion joints
Air Heater wash
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the job. If the job is very complex the OEM would be on site and a report
submitted by them.
Work Control
Deepwater
The work would be documented in (AMMS) our CMMS and communicated in the
daily plant outage meeting. The area Team Leader has to approve the emergent
work in his area. Completion would be verified, accepted and confirmed by the
person overseeing the work, the Area TL, Maintenance TL or the COMPANY
Contract Administrator.
At dispatch, verify that the following tank and silo levels are established:
-Demin Tank about 50% min.
-Condensate Tank about 50% min.
-Fuel Oil Tank at 75% min.
-Coal Silos full (start up coal reclaim equipment if necessary).
-Limestone Silo full (start up limestone mill equipment if necessary).
TURBINE
-Turn on Lube Oil Function Group
verify lube oil temp at 77deg. F.
verify lube oil pump and vapor extractor start test start emergency lube oil
pump
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BOILER STARTUP
-Verify that the following vents and drains are in startup position
Economizer vent closed
Economizer drain closed
Steam Drum vent wide open
Water Wall drains closed
Superheater Startup Vent open ( control board )
Reheater vent open( control board )
Reheater drains open
Main Steam drains 12, 12A, 21, & 21A open ( control board )
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Note* Before starting I.D. Fan, ensure that P.A. and S.A. dampers are in startup
position.
check I.D. inlet vane at 0%
check S.A. inlet vane at 100%
check P.A. inlet vane at 100%
check all other P.A. and S.A. dampers are at 50% minimum.
Check that SA Master output is at 29%
-Start ID Fan
place ID fan dampers in auto at -.5”wg.
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Set primary and secondary air fan dampers to achieve 30% total air
flow on purge screen on DCS.
VERIFY THAT ALL PURGE PERMISSIVES ARE SET ON FBSS PURGE PAGE
ON DCS.
-Start Purge
purge for five minutes (five volume changes of air/flue gas)
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PURGE COMPLETE
NOTE* All coal feeders and fuel shutoff valves must be proven closed prior to
ignition of startup burners.
-Verify that all burner oil flow valves are at minimum settings for startup.
-Place burner air and burner oil in Auto and operate off
oil burner Master
-Reduce primary air as firing rate increases to reduce heat in gas leaving
combustor and reduce heat
transferred to waterwalls.
-Maintain mid-combustor temp and seal pot temp to within 100 deg f.
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-Verify Reheater Blackout Valves and Reheater Vent Valve are closed
When drum press is between 150 psi to 200 psi start one boiler
feed pump
Verify that recirc flow is in auto at 187 kpph
Check discharge valve for full open after starting
Normal operation two feedwater pumps running and one in standby
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CRITICAL SPEEDS
700 – 1200 rpms
1700-3100 rpms
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*At 1250 deg f. reduce oil burners to min fire rate and take off line
-Increase combustor temperature at 275 deg f. per hour 1560 deg f.at 75%
load.
-Place Seal Pot Ash Control Valves in auto at proper levels and temps.
#1 and #3 SEAL POT VALVES CONTROL SUPERHEATER OUTLET
TEMP at 1005 deg f.
TURBINE CONTROL
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OPERATOR NOTES:
Drum Level
-High Trip +10”
-Low Trip -12”
Drum Safeties
-#1 Drum 2280 psig
-#2 Drum 2348 psig
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ERV Safety
-2043 psig
Fan Pressures
-Primary Air 80” wg.
-Secondary Air 60” wg.
-Fluidizing Air 205” wg.
Furnace Pressure Trips
-High High +15” trips fans
-High trip +6” MFT
-High alarm +3”
-Low alarm -4”
-Low trip -9”
Generator Info.
-229,000 kva
-0.9 power factor
-voltage 18,000 + 5%
-current 7345 amps
-60 hertz
Turbine Info.
-minimum oil temp. 77deg f.
-bearing oil press. 21.8 psi
-normal oil temp. 104-113 deg f.
-turning gear speed 17 rpm
-min superheat temp 36 deg f
-hood spray on from 1450 rpm to 10% load
-Cold Start Probe temp <320 deg f.
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Shutdown Times
-Cold >100 hours
-Warm 8-100 hours
-Hot < 8 hours
Bearing Vibrations
Brg alarm trip
Mad30 cy021/22 3/3 9.45
Mad20 cy021/22 3.5/3 9.45
Mkd 10 cy021/22 4.5/3 9.45
Mkd 20 cy021/22 3/3 9.45
Mkd 50 cy021/22 3.5/3.5 9.45
Differential Expansion
-minimum -79 mils
-maximum +217 mils
Axial Vibration
-16 mils alarm
-32 mils trip
Emissions Limits
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-SO2 Averages
annual 0.16 Lb/mmBTU
24 hr. 0.19 Lb/mmBTU
3hr. 0.21 Lb/mmBTU
-NOx Average
24 hr. 0.10 Lb/mmBTU
-Opacity Average
3 min in any hour 10% max.
-Manual Dispatch
Requires dispatched change response within 30 minutes.
-Auto Dispatch ACE CONTROL
Requires ramp rate change of 6 mw per minute, however, not
outside of safe and reliable practice.
-QF Mode
180MW (not manual mode).
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