1.
Having an oversized mirrors can make the
work of the housekeeper easier so they can
easily clean the mirror.
False
2. moves employees from one task to another.
JOB ROTATION
3. is a broad category that includes all
furnishings, such as seating, tables and
cabinets, needed and implemented in a
given work area to promote organization,
safety and productivity in industrial,
commercial and domestic occupational
environments.
WORKSTATION FURNITURE
4. In___________ layout, the product remains
in one place, and workers and equipment
come to that one work area.
FIXED PRODUCT LAYOUT
5. should add interest to the work but may or
may not give employees more
responsibility.
JOB ENLARGEMENT
6. The perfect height of a working surface for
a person standing is all about the position
of their feet while maintaining healthy
posture.
False
7. In closeness ratings, Generators and
Bedroom are rated X which is undesirable
to locate departments near each other.
True
8. is a condition where the connective tissues
between your muscles and bones (tendons)
become inflamed.
TENDINITIS
9. allows employees to see how the work
methods, layout and handling procedures
link together as well as the interaction
between people and machines.
WORK DESIGN
10. Job analysis helps in effective organizational
design by making balance between
authority and responsibility.
True
11. is the most compact solution for your
various kitchen components (sinks,
appliances, counter tops, containers, etc.),
which are arranged in a line or on the same
wall
ONE-WALL KITCHEN
12. in a hotel is a very physically demanding job
that includes many, varied tasks.
HOUSEKEEPING
13. is the base around which kitchen furniture
is arranged
WORK TRIANGLE
14. A housekeeper carries out the tasks
like making beds, cleaning toilets, washing
dishes, removing stains, and serving foods.
False
15. workstations offer opportunities to users to
execute their tasks and work at various
locations with some time and consistency.
PORTABLE WORKSTATIONS
16. A counterbalance-hinged countertop is so
lightweight and convenient, your staff
members will actually enjoy using it, unlike
a heavy, awkward gate that lacks a
counterbalance feature.
True
17. Job Design helps in making proper
measures to identify the unhealthy
environment so corrective measures can be
 taken to ensure proper safety and avoid
unhealthy conditions.
False
18. chart shows processing steps and other
details for parts production
FLOW PROCESS CHART
19. Kitchen work generally involves pushing,
pulling, lifting, and carrying materials
True
20. are workplace situations that cause wear
and tear on the body and can cause injury.
ERGONOMIC RISK FACTORS
SHOULDER AND ROTATOR CUFF
27. Purchase light-weight vacuums to reduce
stress on shoulders and back.
True
28. method helps the analyst to know what an
employee thinks of his job and the
responsibilities it entails
INTERVIEW METHOD
29. is a solution for open-plan spaces: in this
case, it is the ideal solution as it creates
perfect separation between the kitchen
itself and the living space without requiring
any other dividing elements.

21. allows employees to assume more PENINSULA KITCHEN

responsibility, accountability, and
30. conveys the idea of a professional kitchen
independence when learning new tasks or
and provides extensive and advanced
to allow for greater participation and new
solutions.
opportunities.
ISLAND KITCHEN
JOB ENRICHMENT
31. Job Design helps the employees in making
22. changes the jobs to include more and/or
career choices.
different tasks.
False
JOB ENLARGEMENT
32. Employees must understand basics of injury
23. shows which operations each part is routed
risks & symptoms
through during production
True
PART ROUTING MATRIX
33. Providing ergonomic storage solutions that
24. In closeness ratings, Kitchens and Dining
don't require excessive bending or
Area are rated X which is undesirable to
stretching will increase your guests'
locate departments near each other.
comfort, safety, and satisfaction.
False
True
25. The height of the stovetop, countertop and
34. chart shows quantities and directions of
kitchen sinks should be the same.
material flows between departments
False
FROM-TO CHART
26. injuries are common when bodies are
35. chart shows sequence of processing,
regularly required to perform in an
assemble and inspection operations for
awkward or unnatural posture such as
products
lifting or working overhead for an extended
period. OPERATION PROCESS CHART
36. Adding keyboard trays at reception desk to
allow staff to keep their hands in a
comfortable and preferred negative-tilted
position while using the keyboard.
True
37. are cumulative and chronic injuries of the
soft tissue-muscles, tendons, ligaments,
nerves, joints, and blood vessels.
MUSCULOSKELETAL DISORDERS
38. A fixed position of the Television allows
your guests to watch television at an angle
that's comfortable for them
False
39. Layout refers to the type of layout design
wherein the resources having
homogeneous processes or functions are
combined together.
PROCESS LAYOUT
40. is a recording of all activities involved in the
job and the skill and knowledge
requirement of the performer of the job.
JOB ANALYSIS
41. refers to the way that a set of tasks, or an
entire job, is organized.
JOB DESIGN
42. One very simply rule is to untie
the STORAGE AREA (cupboard,
refrigerator), WASHING AREA (sink,
dishwasher) and COOKING AREA (hob)
using small work triangles.
True
43. is the process of gathering information
about a job. It is, to be more specific, a
systematic investigation of the tasks duties
and responsibilities necessary to do a job.
JOB ANALYSIS