SUBJECT: WIST (Drinkwell) HO CC Camera Monitoring slow performance issue

Dear All Concern,

I have talking about "Drink Well HO" Karwarnbazar link issues. FYI, in regards email from Marketing
Department we temporary upgraded 1G Internet and 1G BDIX Logically. While there subscribed Internet
Bandwidth is 115 Mbps and BDIX 50 Mbps. For such high upgradation we communicate with concern
Infrastructure Team over mail and verbally. They ensured us in the Ticket: “”

In this time frame of Temporary Bandwidth Upgrade we found followings.

1. Peak Internet Traffic consume 666 Mbps as per MRTG.

2. Peak BDIX Traffic Interface Hit is 170 Mbps as per MRTG. (Last end access port is Fast Ethernet)

Issues happened in Temporary Bandwidth Upgrade period.

1. Huge Packet (18%) loss observed for such high consumption of Bandwidth.
2. We believe BDIX will consume more. For the bottleneck of Interface, it stacked.

However, we communicate with client MR X: xxxxxxxxxxx to know his experience in this upgradation
period. He informed us “My experience is superb”

Necessary attachments are attached for easier understanding. All information is shared with you keep all
personnel updated and for reference for further step. If there are no further notice today at 5 PM we
will revise the Bandwidth as per ABS.