The New Essential

The confluence of technology

and human ingenuity

Annual Report 2021

It’s the best of humanity, bettered by
technology. It’s technology brought
to life by the best of humanity. 4
6
It’s “THE NEW ESSENTIAL”. 8
As we emerge from a year that tested 10
13
the limits of our resilience, as we enter 14
the world of the new normal, what are 15
the essential elements of success, for 16
18
both business and society?
20
They revealed themselves during the 24
26
COVID-19 pandemic – in our potential
28
to problem solve at scale and innovate 30
at speed, in our ability to act, adapt and
advance at a pace never before seen. 36
37
Achieving this in the midst of a crisis was
38
possible because we combined the best 40
in digital technology with qualities that are 46
uniquely human. Ingenuity. Collaboration. 48

Creativity. Agility. Empathy.

50
Enterprises about to return to “business as
unprecedented” realize that transformative 98
digital solutions are now a must-have, not an
option. If we apply them in combination 154

with the intangibles of the human spirit, 184

we won’t return to the way things were –
that’s not possible – but will go forward 189
to the way things can be.
207
268
339

1
 If this page were a room, we would be
standing silently together to honor the
members of our HCL family who lost their
lives to COVID-19. As we grieve their passing,
our thoughts and prayers are with their
families, colleagues, friends, and everyone
they touched with their presence.

We reflect on colleagues Though gone, our former colleagues live on in

the legacy they leave behind. The gap in our
lost to COVID-19 lives and our company cannot be filled. But
their example of excellence and commitment
will continue to inspire us. Each of them
played a role in HCL’s success. The dedication
they brought to work each day will motivate
us. We will be driven by what they stood for
and endeavor to continue their good work.

In their memory and guided by their spirit, we

pledge to maintain our determined efforts to
safeguard the health and wellness of everyone
at HCL.

2 3
 Accelerated Growth – $10.17B 168K+ 50 157
$10B and Beyond Revenue ideapreneurs Countries Nationalities

Shareholder return* FY21 (April 2020 – March 2021) Revenue mix

Highest 150%
A differentiated IT and Business
shareholder 138% and integrated
For the resilient
70.8%
HCLTECH Services (ITBS) digital enterprise

return portfolio
delivered in FY21
115% Enabling outcomes
Engineering and To engineer
15.6%
NIFTY IT
Sector Index R&D Services (ERS) “The Next”
among Large Cap for clients across
Technology Companies major industries
76% Products and Focused on
innovation and 13.6%
NIFTY100
Market Index
Platforms (P&P) client value
*Basis indexed share price increase 0%
Apr 2020 Mar 2021
Revenue mix by industry

21.9% 17.9% 17.4% 13.9% 10.8% 10.2% 7.9%

Fastest-
Financial Manufacturing Technology Lifesciences Public Retail Telecom, Media,
Total revenue growth Services and Services and Healthcare Services and CPG Publishing and
in % over five years Entertainment

growing large
technology
company 63.2% 28.5% 15.2%
over five years HCL Average of top Indian Average of other top
25.6% CAGR Sustaining our industry-
Technologies heritage providers global service providers
Mode 1-2-3 for Mode 2 over four years leading momentum

strategy AGILITY, EXPERIENCE AND INSIGHTS

The growth blueprint for a

ITY
Among the 6.64M sustainable, scalable and
Mode

PR
BIL
hours invested in

OD
LIA
employee upskilling
resilient digital enterprise
World’s Best
Mode Mode

UC
RE
1 3
Accelerating

TI
D

NN
new services

AN
Employers 47,000 employees trained

OV
Existing Building new and

CY
in digital skills

AT
core services reimagining mature

IEN

IO
products and platforms
Empowering ideapreneurs

FIC

NS
#30 #1 Digital

EF
to innovate, collaborate and
stay resilient globally out of India 11 countries where HCL
is a top employer
enterprise

4 Accelerated Growth – 10B & Beyond 5