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UNIVERSITY OF BEDFORDSHIRE FOREIGN TRADE UNIVERSITY

SCHOOL OF BUSINESS HO CHI MINH CITY CAMPUS
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END-MODULE ASSIGNMENT
Module: Operations & Project Management
Code: INF

FOR EXAMINERS ONLY

Grade (in number):
Student: TRẦN THỊ THÙY AN
………………..
Student ID: 2045519130 Grade (in words):
Cohort: K58BF-A ………………..
Semester: I Examiner 1
(Signature & Fullname)
Academic year: 2020-2021
………………..
Headteacher: Examiner 2
Submission date: 27 Jan 2021 (Signature & Fullname)
………………..
Student’s signature:

Ho Chi Minh City, January 2021

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UNIVERSITY OF BEDFORDSHIRE FOREIGN TRADE UNIVERSITY

SCHOOL OF BUSINESS HO CHI MINH CITY CAMPUS
----------***---------- ----------***----------

END-MODULE ASSIGNMENT

Module: Introduction to Finance

Code: INF

DIEN QUANG LAMP JOINT STOCK

COMPANY FINANCIAL REPORT

Student’s name: TRẦN THỊ THÙY AN

Student ID: 2045519130
Cohort: K58BF-A
Semester: I
Academic year: 2020-2021
Lecturer: Dr. Nguyen Xuan Minh

Ho Chi Minh City, January 2021

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STATEMENT OF AUTHORSHIP
Except where reference is made in the text of the end-module
assignment, this assignment contains no material published elsewhere or
extracted in whole or in part from an assignment which I have submitted or
qualified for or been awarded another degree or diploma.
No other person’s work has been used without due acknowledgements
in the end-module assignment.
This end-module assignment has not been submitted for the evaluation
of any other modules or the award of any degree or diploma in other tertiary
institutions.

Ho Chi Minh City, October 2021

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TABLE OF CONTENTS
Page

Statement of Authorship.................................................................................................. i
Table of Contents ............................................................................................................ii
List of Abbreviations ......................................................................................................ii
List of Tables and Figures ..............................................................................................ii
CHAPTER ONE. REVIEW...............................................................................................1
1.1. ............................................................................................................................... 1
1.2. ............................................................................................................................... 1
CHAPTER TWO. INTRODUCTION TO OPERATIONS MANAGEMENT..................3
2.1. Operations Management..................................................................................... 3
2.1.1. What is Operations Management?............................................................... 3
2.1.2. The importance of Operations Management............................................... 3
2.1.3. The activities of Operations Management.................................................... 3
2.2. Operations Performance..................................................................................... 4
2.2.1. The importance of Operations Performance................................................ 4
2.2.2. Performance Objectives of Operations......................................................... 5
2.2.3......................................................................................................................... 6
2.2.3.1. Internal source..................................................................................... 6
2.2.3.2. External source.................................................................................... 7
2.2.4.1. Selection criteria.................................................................................. 8
2.3. Planning and Control........................................................................................... 9
2.3.1. Planning and Control Definition.................................................................9
2.3.2. Activities........................................................................................................ 9
2.3........................................................................................................................... 11
2.4. Supply Chain Management............................................................................... 12
2.4.1. Supply Chain Management Definition....................................................... 12
2.4.2. Activities...................................................................................................... 12
2.4.3. Incentives.................................................................................................... 12
2.4. Enterprise Resource Planning........................................................................... 12
2.4.1. ERP Definition............................................................................................ 12
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2.4.2. Implementation of ERP.............................................................................. 12

2.4.3. Incentives.................................................................................................... 12
CHAPTER THREE. VALUABLE LESSONS................................................................14
CHAPTER FOUR. REFERENCES.................................................................................16
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CHAPTER ONE. INTRODUCTION

1.1. Operations Management
1.2.
CHAPTER TWO.
2.1. Operations Management?
2.1.1. What is Operations Management?

Three core functions:

1. Marketing , which generates the demand, or at least takes the order for a product or
service (nothing happens until there is a sale).
2. Operations , which creates, produces, and delivers the product.
3. Finance/accounting , which tracks how well the organization is doing, pays the bills, and
collects the money.
Management is the process, which combines and transforms various resources used in
the operations subsystem of the organization into value added services in a controlled
manner as per the policies of the organization.
Operations management (OM) is the set of activities that creates value in the form of goods and
services by transforming inputs into outputs.
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2.1.2. The importance of Operations Management

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2.1.3. Activities of Operations Management

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- Direct
- Design
- Develop
- Deliver
2.1.4. IKEA Operations Management

2.2. Operations Performance

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