Chun Ting Chan

System Analyst

Systems Analyst with 2 years of experience assessing, reconstructing Personal Info

and advancing computer systems. Delivered presentations to decision-
Email
makers with suggestions including project benefits, cost estimations,
frankie0_0haha@hotmail.com
technical solution and business analysis information. Taught new
hardware and software tips to over 100 end-users. Programmer with Phone
over 10 years of experience with good knowledge in programming 07526857489
language and technical background.
Address
Work History Leeds LS13 4JT
2020-04 System Analyst
- 2021-10 EDPS System Limited, Hong Kong Skills
Job Duty:
Web Development
• Workflow and diagram design (Business
Developed over 5 web system
Process workflow, Data flow diagram,
with whole system
Logical and Physical Data Entity
development life cycle in
Relationship Diagram, System architecture
JAVA and PHP
Diagram, Network architecture Diagram
and Platform Architecture Diagram). Project Management
• Database design, development and Completed over 5 web system
management. development project and 2
• Analyze user requirements, design system migration projects from
technical solutions, evaluate its usefulness scratch with planning,
and effectiveness, and propose appropriate coordination with other party
suggestions to users. and documentation.
• Design, develop, implement, maintain and
support web application and geographic Planning and Coordination
information systems including Planning schedule of project
programming, user training, system and enhancement and co-
maintenance support, enhancement, lead operate with teammate to
programmers to implement the system complete task completely and
changes, system testing and documentation. satisfied.
(Programming language in JAVA and PHP,
Organization and Time
database in Oracle and MySQL)
management
• Produce documentation (Included
Worked with teammate and
Application Operation Manual, Application
assigning the task and job based
User Manual, Computer Operating
on their strengths, provide a
 Procedure Manual, Data Manual, System reasonable timing for learning a
Manual and Program Manual) new technology and skills to
• Assist in conducting Security Risk find a better solution. Control
Assessment and Audit on the IT systems the work plan and complete the
and follow up the findings and plan on time.
recommendations.
• Conduct annual Disaster Recovery (DR) Systems Analysis
Drill (including planning and organizing, Study system can be analyzed,
Disaster Recovery Plan and DR Drill modeled, and a logical
Report) for preventing the exceptional risk alternative can be chosen. To
of loss of business, hacking, cyber-attacks find the problems,
and loss of confidential data. opportunities, and directives.
• Report for the implementation of IT system Provide the recommendation
(Included Feasibility study, Project Initial and solution of the tasks,
Document, Project Management Plan and techniques, and tools used by
System analysis and design) the systems development life
• Exploring new technologies for the study cycle can be referred as a
• Proposing and evaluating technical system methodology.
options
Web application development
Developed over 5 web-based
Achievement:
system with whole system
• Led a team and co-operate team member to
development life cycle in
deliver a system for food labelling in a short
JAVA and PHP
period through the coronavirus pandemic.
• Setup a remote site for team member Programming
working remotely through the coronavirus Good knowledge of JAVA, PH,
pandemic. JavaScript, jQuery, Bootstrap,
• Managed IT infrastructure implementation Vue and Database
project for new system successfully and programming (Oracle and
20% under the original budget. MySQL)
• Organized a meeting regularly for skills
exchange and discussion to increase the Technical Analysis
accuracy of project need by 30%. Find out the best solution and
• Developed a new system to reduce 90% technical option for the
manpower work and reduce 70%-time cost problem.
for manpower process.
Problem diagnosis
• Streamlined business workflow process and
Find out the problem or bug
reduce 20-30% waste of time cost.
caused by and provide the
• Negotiate with vendor for “Security Risk
better solution
Assessment and Audit” project with 10%
under the original budget. Debugging code
 • Negotiate with vendor for “Privacy Impact Code review and debug for
Assessment” project with 15% under the better performance and bug
original budget. fixing.

2017-10 Analyst Programmer Application database

- 2020-03 EDPS System Limited, Hong Kong architecture
Job Duty: Designed over 5 web-based
• Workflow and diagram design (Business system databases in Oracle and
workflow, Data flow diagram, Logical and MySQL / MariaDB.
Physical Data Entity Relationship Diagram,
Training & Development
System Architecture Diagram, Network
Provide training to teammate
architecture Diagram and Platform
for programming, development
Architecture Diagram)
skills and problem-solving
• System backup
skills. Provide training to user
• Conduct program unit test, system test and
for using of system.
load test
• Perform system analysis and design Communication
• Produce documentation (Included Communicate with user to
Application Operation Manual, Application gather system requirement.
User Manual, Computer Operating Communicate and coordinate
Procedure Manual) with teammate, vendor and
• Assist user to conduct user acceptance test other parties to complete the
• Maintain and support web application task.
systems
• Apache, IIS server and WebLogic setting SQL
• Analyze user requirements, design Design database in PL-SQL
technical solutions, evaluate its usefulness and MySQL / MariaDB and
and effectiveness and propose appropriate build procedure, function and
suggestions to users package for database
• Design, develop, implement, maintain and programming. Provide SQL
support web application and geographic tuning for better performance.
information systems including
programming, user training, system Software
maintenance support, enhancement system
JAVA
testing. (Programming language in JAVA
PHP
and PHP, database in Oracle and MySQL)
SQL (Included PL-SQL,
Achievement: MySQL and MariaDB)
• Worked with teammate to complete a Microsoft Excel (Marco and
complicated statistic system for food VBA)
nutrition calculation for increasing Microsoft Word
accuracy by 80% and fully reducing the Eclipse
 complexity for manpower calculation by
systematized.
Languages
• Data migration for system revamp by English - fluent
migrating data from Oracle to MySQL. Cantonese - native
• SQL tuning for large-scale table joins and Mandarin - fluent
calculations to increase execution speed by
more than 50-60% Hobby
• Critical program enhancement completed
within 4 hours. Dancing
Fishing
2015-06 Programmer Hiking
- 2017-09 EDPS System Limited, Hong Kong Photography
Job Duty:
• Develop program and enhancement in Java
• Develop program by using PHP and
MySQL
• Business Workflow design
• System backup
• Conduct program unit test, system test and
load test
• Perform system analysis and design
• Assist user to conduct user acceptance test
• Conduct user training
• Apache and IIS server setting

Achievement:
• Worked with teammate to complete a
survey system to fully take place of survey
by using manpower.
• Work with vendor to complete Windows 10
migration of more than 100 computers in 1
month.
• Promoted to use PHP framework for
revamp existing system by increasing 40%
execution time and redundant code.

2012-04 IT Assistant
- 2015-02 Peoplebank Hong Kong Limited, Hong Kong
Job Duty:
• Develop a database for an operation data
store, check, add, update, modify and delete
in MySQL
• Enhancement in Java
 • Network maintenance (Router / Switch
configuration)
• Maintenance of all IT facility in server
room
• Check and backup all IT hardware and
software, update the IT hardware list and
software list
• Graph scanning and drawing
• Disposal planning and handling
• Windows 7 migration
• NAS installation, setup and maintenance

Achievement:
• Developed a data storing engine to replace
document storage.
• Work with vendor to complete Windows 7
migration for an entire department with
more than 500 users.
• Setup a new technology NAS for cloud
storage

2009-08 IT Manager
- 2013-04 Hong Kong Sasha Association, Hong Kong
Job Duty:
• Developing a class web-based management
system by using PHP and MySQL
• Handle a class management system
• Computer and Networking problem solving
• Photograph modification
• Clipping Video
• Data Entry
• Report Generation
• Customer complain handling

2007-07 Assistant Technical Officer

- 2009-06 Able Choice Personnel Consultancy, Hong
Kong
Job Duty:
• Lotus Note Administration, install and
maintenance.
• Development in Visual Basic
• IT equipment and material procurement
 Achievement:
• Developed a data import application for
importing excel for streamlining time cost
of manpower data entry 50%.
• Setup lotus note for an entire department
with more than 300 end users

Education
2013-09 Bachelor of Science (Hons), 2nd hons Upper
- 2015-02 Division, Information Technology
University of West of England
2004-09 Higher Diploma in Software Engineering
- 2007-07 Hong Kong Institution of Vocational Education

Certificates
2008-08 Microsoft Certificate Professional