TASK/EXERCISE

Study of the passage and choose the best answers to the questions that follow:

Conflict within an organization is not always iewed as undersirable. In fact,various managers have
widely divergent ideas on the value that conflict can have.

According to the traditional view of conflict, conflict is harmful to n organization. Managers with this
traditional view of conflict see it as their role in an organization to rid the organization of any possible
sources of conflict.

The interactionist view of conflict, on the other hand, holds that conflict can serve an important
function in an organization by reducing complacency among workers and causing positive changes to
occur. Managers who hold an interactionist view of conflict may actually take steps to stimulate conflict
within the organization.

1. How is the information in the passage organized?

A. The origin of ideas about conflict is presented

B. Contrasting views of conflict are presented

C. Two theorists discuss the strengths and weaknesses of their views on conflict

D. Examples of conflict within organizations are presented.

Explaination

The paragraph is not talking about weaknesses or strengths to each of the point of views, also there
are no examples in the paragraph so option C and D are not possible. option A is talking about the
origin ideas in fact the paragraph is talking about the divergent ideas of conflict. The whole passage
is actually talking about two different point of views of conflict. One see it as harmful thing to an
organization and the other see it as an important function to an organization. And both options are
contrasting.

A. Wrong because the information is not about origin of ideas about conflict
B. Correct because the information is about Contrasting views of conflict
C. Wrong because It does not discuss about two theorists discuss the strengths and weakness of
their views on conflict
D. Wrong because the information is not about Examples of conflict within organizations

2. What type of information is included in the third paragraph?

A. A comparison of the interactionist and traditional views of conflict

B. A discussion of the weaknesses of the interactionist view of conflict

C. An outline of the type of manager who prefers the interactionist view of conflict

D. A description of one of the opposing views of conflict

Explaination

Paragraph three is talking about the interactionist view of conflict, the descriptions about why the
manager choose the interactionist view to deal with conflict.

A. Wrong because its in the second paragraph

B. Wrong because its not about weaknesses
C. Correct because its about the type of manager who prefers the interactionist view of
conflict
D. Wrong because its not about description of one of the opposing views of conflict