Giải Chi Tiết Part 7 (Anh Lê Toeic)

Giải chi tiết
Toeic
Part 7
ANH LÊ TOEIC
Quy m và biên so n b i trung tâm Anh Lê TOEIC.
Quy n EBOOK này là bài gi i chi ti t cho cu n RC.1000 CU N 1, b
DOWNLOAD link:
https://anhletoeiccaptoc.com/tai-lieu-toeic/de-thi-toeic-rc-1000-format-2019.html
Đ tham gia vào c ng luy TOEIC o nh t Vi N p nh p các tài
li u luy n thi TOEIC hi u qu nh t thì các b n nh theo dõi các Kênh sau nhé ^^
FANPAGE C P NH P BÀI T P + THÔNG TIN V TOEIC:

https://www.facebook.com/anhleluyenthiTOEIC/
WEBSITE C P NH P CÁC TÀI LI U TOEIC M I NH T:

https://anhletoeiccaptoc.com/lich-khai-giang
KÊNH T NG H P BÀI GI NG TOEIC ONLINE:

https://www.youtube.com/channel/UCiIw2iEky0phFM41AirR_2g?view_as=subscriber
FACEBOOK CÁ NH N C A TH Y ANH LÊ:

https://www.facebook.com/zavier.navas
GROUP H TR LUY N THI TOEIC:

https://www.facebook.com/groups/toeiccunghoc990/
Quy EBOOK c so n hoàn toàn không ph i vì m i nhu n, mà ch y

các b n có m t ngu n tài li u luy n thi TOEIC hi u qu . Vì v ng buôn bán cu n
sách này các b n nhé.
Đ 1
TEST 01 ANH LÊ TOEIC HOTLINE: 0967.403.648
Questions 147-148 refer to the following advertisement.

Alberta Cellphone Repair Shop C a hàng s a ch a i n tho i di ng Alberta
4851 Westwinds Dr. NE, Calgary, AB T3J 4L4 4851 Westwinds Dr. NE, Calgary, AB T3J 4L4
OFFICIAL RECEIPT Date: 148-ADEC 20 BIÊN LAI CHÍNH TH C Ngày: 20/12
Received from: 148-CPeter Wang Nh n t : Peter Wang

Address: 3570 20 Ave NE, Calgary a ch : 3570 i L 20 NE, Calgary
Received the amount of: $35. 63 Nh n c s ti n: 35.63 ô la
As payment for: Signal check and repair Thanh toán cho vi c: Ki m tra và s a ch a tín hi u
148-D(one-month warranty) (b o hành m t tháng)
Payment Form: o Th tín d ng þ Ti n m t
Payment Form: o Credit card þ 147Cash o Chuy n kho n o Séc
o Bank transfer o Check
147. According to the receipt, which of the 147. Theo biên lai, kho n nào sau ây c s d ng
following was used for payment? thanh toán?
(A) A credit card (A) Th tín d ng
(B) A check (B) M t t m séc
(C) Cash (C) Ti n m t
(D) A bank transfer (D) Chuy n kho n ngân hàng
148. What is NOT included on this receipt? 148. Cái nào KHÔNG n m trong biên lai này?
(A) The date of issue of the receipt (A) Ngày phát hành hóa n
(B) The telephone number of the repair shop (B) S i n tho i c a c a hàng s a ch a
(C) The name of the customer (C) Tên c a khách hàng
(D) The period of the repair guarantee (D) Th i h n b o hành s a ch a
CHUYÊN LUY N THI TOEIC

PAGE:https://www.facebook.com/anhleluyenthiTOEIC/ 1
Questions 149-150 refer to the following article.

149 After two years of construction, the new Sau hai n m xây d ng, giao l m i gi a Qu c l
Canada Highway and Bow Road interchange Canada và ng Bow chính th c khai tr ng ngày
officially opened today. The new interchange hôm nay. Nút giao thông m i bao g m sáu làn
includes six lanes on the Canada Highway, which ng trên Qu c l Canada, i theo c u
travels under the Bow Road Bridge. ng Bow.
“149This is the last of four interchange-related “ ây là d án cu i cùng trong b n d án liên quan

projects we are opening this summer,” said Mayor n giao l mà chúng tôi ang m vào mùa hè này,”
Naheed Nenshi. “The city is planning to complete Th tr ng Naheed Nenshi cho bi t. “Thành ph
20 transportation projects this year, with a total ang lên k ho ch hoàn thành 20 d án giao thông
investment of 400 million dollars, which will have a trong n m nay, v i t ng v n u t 400 tri u ô la,
positive impract on Calgary’s road network.” s có m t tác ng tích c c lên m ng l i ng
ph Calgary.”
150 The city is grateful for the patience and
understanding of the many residents and Thành ph r t bi t n s kiên nh n và hi u bi t

businesses that were impacted by the significant c a nhi u c dân và doanh nghi p ã b nh h ng
detours and lane restrictions over the past two years. b i các ng vòng và h n ch làn ng áng k
trong hai n m qua.
149. What is the article about? 149. Bài báo nói v cái gì?
(A) An interchange-related project (A) M t d án liên quan n giao l
(B) A decline in vehicle production (B) S n xu t xe gi m
(C) Restricted access to a bridge (C) H n ch s i l i vào m t cây c u
(D) A negative impact on residents (D) M t tác ng tiêu c c n c dân
150. What is the city is thankful for? 150. Thành ph bi t n vì i u gì?

(A) The patience of the work crews (A) S kiên nh n c a các i ng làm vi c
(B) The short-term work (B) Công vi c ng n h n
(C) The cooperation of residents (C) S h p tác c a c dân
(D) The amount of donations (D) S ti n quyên góp

Questions 151-152 refer to the following e-mail.

To: WBF Hotel <cservice@wbfhotel.com> T i: Khách s n WBF <cservice@wbfhotel.com>
From: Minkyu Lim <minglim@hotmail.net> T : Minkyu Lim <minglim@hotmail.net>
Date: September 24 Ngày: 24/9
Subject: Request for information Ch : Yêu c u thông tin
Attention - Reservation Department Chú ý – B ph n t phòng
In a few weeks, I will be going on a business trip to Trong vài tu n n a, tôi s i công tác Nh t B n và
Japan, and I will be staying in Fukuoka for tôi s l i Fukuoka trong vài ngày.
several days.
Hai tháng tr c, m t ng nghi p c a tôi t i
151Two months ago, a colleague of mine stayed at khách s n c a b n. Anh y gi i thi u khách s n c a
your hotel. He recommended your hotel to me, b n cho tôi và anh y ã cho tôi a ch Internet c a
and he gave me the Internet address of your hotel’s trang web khách s n c a b n. Tôi ã c truy c p
Web site. I tried to access the Web site, but a trang Web, nh ng m t thông báo trên màn hình ch
message on the screen indicated that the site is ra r ng trang này t m th i không kh d ng vì nó
temporarily unavailable because it is being updated. ang c c p nh t. May m n thay, tôi ã tìm th y
Luckily, I came across your e-mail address in a a ch e-mail c a b n trong m t t p chí du l ch.
travel magazine.
B n có th vui lòng cho tôi m t s thông tin v
152-BCan you please give me some information nh ng c n phòng hi n có và giá c a chúng? Tôi d
about available rooms and their prices? I plan to nh Fukuoka t 16/10 n 19/10 và s ch c n
be in Fukuoka from Oct. 16 through Oct. 19 and m t phòng n trong su t th i gian ó. Ngoài ra,
will only need a single room during my stay there. vui lòng cho tôi bi t n u b n có b t k gói u ãi
152-C/DIn addition, please let me know if you have c bi t nào cho khách doanh nhân và n u khách
any special packages for business travelers and if s n c a b n cung c p b a sáng mi n phí cho khách.
your hotel provides free breakfast for guests.
C m n b n tr c s giúp c a b n trong v n
Thank you in advance for your assistance in this này. Tôi mong mu n c nghe tin t b n s m nh t
matter. I look forward to hearing from you at your có th .
earliest convenience.
Trân tr ng,
Sincerely,
Minkyu Lim
Minkyu Lim
151. How did Mr. Lim first learn about the 151. L n u tiên ông Lim tìm hi u v khách s n
WBF Hotel? WBF nh th nào?
(A) While browsing a Web site (A) Khi ang l t m t trang web
(B) From a previous guest (B) T m t v khách tr c
(C) While on vacation in Japan (C) Khi i ngh Nh t B n
(D) From a travel magazine (D) T m t t p chí du l ch
152. What is NOT included in the details requested 152. i u nào KHÔNG n m trong các chi ti t c
by Mr. Lim? yêu c u b i ông Lim?
(A) If there is a conference room available (A) N u có phòng h i ngh
(B) The price of a single guest room (B) Giá c a m t phòng khách
(C) Whether he can be offered a special rate (C) Li u ông ta có th c ngh m t m c giá
(D) If a complimentary breakfast is provided c bi t
(D) N u b a sáng mi n phí c cung c p

Questions 153-154 refer to the following text message chain.

Clive Woodall [12:43 P.M.] Clive Woodall [12 gi 43 tr a]
Hi. I’m on the bus on my way to the airport. Could Xin chào, tôi ã lên xe buýt trên ng n sân bay.
you do me a favor? B n có th làm cho tôi m t vi c?
--------------------------------------------------------------- ---------------------------------------------------------------
Veronica Lim [12:45 P.M.] Veronica Lim [12 gi 45 tr a]
Sure. How can I help? Ch c ch n r i. Tôi có th giúp gì?
--------------------------------------------------------------- ---------------------------------------------------------------
I forgot to put the printout of my e-ticket in my bag. Tôi quên b n in vé i n t c a mình vào túi. Nó
It’s on my desk. Could you please send me the flight trên bàn c a tôi. B n có th vui lòng g i cho tôi s
confirmation number? I’ll need it to check in. xác nh n chuy n bay? Tôi s c n nó ki m tra.
--------------------------------------------------------------- ---------------------------------------------------------------
Veronica Lim [12:47 P.M.] Veronica Lim [12 gi 47 tr a]
Not right away. 153I’m away from the office Không ph i gi . Tôi r i kh i v n phòng n tr a t i
having lunch at the moment. I’ll be back in the th i i m này. Tôi s tr l i v n phòng sau m i
office in ten minutes. Can you wait until then? phút n a. B n có th i n lúc ó không?
--------------------------------------------------------------- ---------------------------------------------------------------
Absolutely. 154I’m just about to get off the bus, Ch c ch n r i. Tôi s p s a xu ng xe, nh ng chuy n
but my flight isn’t leaving until four. bay c a tôi không n b n gi .
153. At 12:47 P.M., what does Ms. Lim mean when 153. Vào lúc 12 gi 47 tr a, cô Lim có ý gì khi vi t,
she writes, “Not right away”? “Không ph i lúc này”?
(A) She can’t help Mr. Woodall at that moment. (A) Cô y không th giúp ông Woodall ngay
(B) She thinks a flight will be delayed. lúc ó.
(C) She knows Mr. Woodall can wait. (B) Cô y ngh r ng m t chuy n bay s b trì hoãn.
(D) She does not have enough information. (C) Cô y bi t ông Woodall có th i.
(D) Cô y không có thông tin.
154. What is Mr. Woodall likely to do next?
(A) Exit a bus 154. Ông Woodall có kh n ng làm gì ti p theo?
(B) Check his e-mail (A) R i kh i xe buýt
(C) Check in his luggage (B) Ki m tra e-mail c a ông y
(D) Get on a flight (C) Ký g i hành lý c a ông y
(D) Lên chuy n bay

Questions 155-157 refer to the following review.

The City’s Newest Restaurant Nhà hàng m i nh t c a thành ph
I had dinner last night at the KEG, the newest Tôi ã n t i t i qua t i KEG, nhà hàng gia ình m i
family restaurant in Fullerton. 155Having reviewed nh t Fullerton. Sau khi ã xem xét g n nh t t c
nearly all of the restaurants in Fullerton, I can các nhà hàng Fullerton, tôi có th nói m t cách
truthfully say that the KEG is one of the most trung th c r ng KEG là m t trong nh ng nhà hàng
fantastic restaurants I’ve ever enjoyed visiting. The tuy t v i nh t mà tôi ã t ng ghé th m. Th c n
food served was excellent, the ambience was bright c ph c v tuy t v i, môi tr ng xung quanh t i
and pleasant, and the staff was well trained and sáng và d ch u, và các nhân viên c ào t o t t
friendly. 157As part of its grand opening và thân thi n. Là m t ph n c a l k ni m khai
celebration, Maria Glavas, the owner, provided a tr ng, Maria Glavas, ch s h u, ã cung c p món
free dessert for every entrée ordered. tráng mi ng mi n phí cho m i món n c t.
As you would expect at a family restaurant, the
KEG has a variety of food items on its menu that Nh b n mong i t i m t nhà hàng gia ình, KEG
will surely appeal to customers different tastes. có nhi u lo i th c ph m trong th c n c a h ch c
ch n s h p d n khách hàng v i nh ng kh u v
The entrées consist of delicious Italian pastas with khác nhau.
meat, poultry, seafood, or vegetables. 156All the
dishes are freshly cooked and are Các món khai v bao g m các lo i mì Ý ngon v i
moderately priced. th t, th t gia c m, h i s n ho c rau. T t c các món
n c n u chín t i ch và có giá v a ph i.
From June 7 until June 14, the KEG will serve all
kinds of entrées at discounted price. In addition, all T ngày 7/6 n ngày 14/6, KEG s ph c v t t c
daily specials will be served with fresh bread, salad, các món chính v i m c giá u ãi. Ngoài ra, t t c
and juice, tea, or coffee. The KEG is located on các món c bi t hàng ngày s c ph c v v i
Main Street in Fullerton. The restaurant is open bánh mì t i, salad, và n c trái cây, trà ho c cà
daily from 11 A.M. to 11:00 P.M. Catering services phê. KEG n m trên Ph chính Fullerton. Nhà hàng
for all occasions are also offered by the restaurant. m c a hàng ngày t 11 gi sáng n 11 gi khuya.
James Milton D ch v n u ng cho t t c các d p l c ng c
155Fullerton Daily News cung c p b i nhà hàng.
James Milton
Th i báo Fullerton
155. Who most likely is James Milton? 155. James Milton r t có th là ai nh t?
(A) An executive chef (A) M t u b p i u hành
(B) A food critic (B) M t nhà phê bình th c ph m
(C) The owner of a restaurant (C) Ch m t nhà hàng
(D) A newspaper reporter (D) M t phóng viên nhà báo
156. What is indicated about the KEG? 156. i u gì c ch ra v KEG?

(A) It has been in business for a long time. (A) Nó ã c kinh doanh trong m t th i gian dài.
(B) It only serves vegetarian meals. (B) Nó ch ph c v các món n chay.
(C) It serves food at affordable prices. (C) Nó ph c v th c n v i giá c ph i ch ng.
(D) It is only open on weekdays. (D) Nó ch m vào các ngày trong tu n.
157. According to the review, what was included 157. Theo ánh giá, nh ng gì n m trong m t món
with an entrée at the opening? chính vào ngày khai tr ng?
(A) Bread (A) Bánh mì
(B) Beverages (B) u ng
(C) A dessert (C) M t món tráng mi ng
(D) A salad (D) M t món salad


August 15 Ngày 15/8
Mr. Dave Meltzer Ông Dave Meltzer

Executive Director Giám c i u hành
Children with Disabilities Foundation T ch c Tr em Khuy t t t
5500 Irvine Center Dr, 5500 Irvince Center Dr,
Irvine, CA 92618 Irvine, CA 92618
Dear Mr. Meltzer: Kính g i ông Meltzer:

158The purpose of this letter is to formally invite M c ích c a b c th này là chính th c m i ông,
you, on behalf of the board of directors, to be the thay m t ban giám c, làm di n gi b m c t i H i
closing speaker at the upcoming International ngh c a Vi n nghiên c u tr em khuy t t t qu c t
Disabled Children Research Institute (IDCRD) (IDCRD) s p t i. — [1] —.
Conference. — [1] —.
The theme of this conference is “Disabling Ch c a h i ngh này là “Vô hi u hóa tình tr ng
Disabilities.” 159It will be held at the Newport khuy t t t”. Nó s c t ch c t i c s h i ngh
Conference Facility in Monterey from December Newport Monterey t ngày 3 n ngày 5/12.
3 to 5. — [2] —. — [2] —.
160For your information, Jennifer Lee of the bi t thêm thông tin, Jennifer Lee c a Hi p h i
California Children’s Association will be the tr em California s là di n gi m màn. — [3] —.
opening speaker. — [3] —. We will forward a Chúng tôi s chuy n ti p m t danh sách y c a
complete list of the program to you in a couple of ch ng trình cho ông trong m t vài tu n n a
weeks to give you an idea of the specific subjects giúp ông hình dung v các ch c th s c các
that will be covered by the other speakers. di n gi khác trình bày.
In closing, we would be pleased and honored if you Cu i cùng, chúng tôi s r t vui và vinh d n u ông
would consent to be our closing speaker at the ng ý làm di n gi b m cc a chúng tôi t i H i
IDCRI Conference. — [4] —. ngh IDCRI. — [4] —.
Yours sincerely,
Trân tr ng,
Christopher McDonald
Executive Director Christopher McDonald
Giám c i u hành
158. Why did Mr. McDonald write the letter? 158. T i sao ông McDonald ã vi t th ?
(A) To ask Mr. Meltzer for a refund (A) Yêu c u hoàn l i ti n cho ông Meltzer
(B) To ask Mr. Meltzer to make a speech (B) M i ông Meltzer phát bi u
(C) To become a member of the California (C) tr thành thành viên c a Hi p h i tr em
Children’s Association c a California
(D) To invite Mr. Meltzer to a board meeting (D) M i ông Meltzer n m t cu c h p h i ng
qu n tr
159. What is indicated about the IDCRI
Conference? 159. i u gì c ch ra v H i ngh IDCRI?
(A) It will be held in Irvine. (A) Nó s c t ch c t i Irvine.
(B) It will last for three days. (B) Nó s kéo dài trong ba ngày.
(C) It will offer participants a free meal. (C) Nó s cung c p cho ng i tham gia m t b a n
(D) Jennifer Lee will be the closing speaker. mi n phí.
(D) Jennifer Lee s là di n gi b m c.

160. In which of the positions marked [1], [2], [3], 160. Trong các v trí c ánh d u [1], [2], [3] và
and [4] does the following sentence best belong? [4] câu sau ây thu c v v trí nào t t nh t?
“The provisional title of her presentation is ‘The “Tiêu t m th i trong bài thuy t trình c a cô y là
Disabled Environment.” ‘Môi tr ng c a ng i khuy t t t.”
(A) [1]
(B) [2] (A) [1]
(C) [3] (B) [2]
(D) [4] (C) [3]
(D) [4]
Questions 161-163 refer to the following letter.

Bio Care Company, Inc. Công ty Bio Care
218 Elm Drive 218 Elm Drive
Los Angeles, California 90002 Los Angeles, California 90002
October 15 Ngày 15/10
Mr. John Hong Ông John Hong

Customer Service Representative i di n b ph n ch m sóc khách hàng
Furnisys, Inc. Furnisys, Inc.
87 Widget Street 87 ng Widget
Miami, Florida 33111 Miami, Florida 33111
Dear Mr. Hong: Kính g i ông H ng:
161I am writing you concerning my recent
purchase of office chairs. 163Approximately two Tôi vi t th cho ông liên quan n vi c tôi mua gh
weeks ago, on October 1, I ordered a total of 20 v n phòng g n ây. Kho ng hai tu n tr c, vào
office chairs via the Furnisys Web page. I ngày 1/10, tôi ã t hàng t ng c ng 20 chi c gh
received an e-mail notification two days later v n phòng thông qua trang web c a Furnisys. Tôi
confirming the receipt of payment and the shipment nh n c m t thông báo e-mail hai ngày sau ó
of the office chairs. 163According to your Web site, xác nh n ã nh n c thanh toán và ang giao gh
shipments should reach the destination within 5 v n phòng. Theo trang web c a b n, các lô hàng s
business days of being sent, but I have yet to n n i trong vòng 5 ngày làm vi c k t khi c
receive the office chairs. Do you have any g i, nh ng tôi v n ch a nh n c gh v n phòng.
information on what may have happened to delay B n có b t k thông tin nào v nh ng gì có th ã
the shipment or where the shipment is currently? x y ra gây trì hoãn lô hàng ho c n i hi n t i lô hàng
ây không?
162Ihave done business with Furnisys, Inc. in the
past and have the greatest confidence in your Tôi ã làm vi c v i công ty Furnisys trong quá kh
products and customer service. We need the và có ni m tin l n nh t vào các s n ph m và d ch v
shipment of office chairs soon, and I hope you are khách hàng c a b n. Chúng tôi c n giao hàng gh
able to provide me with an idea of when I can v n phòng s m và tôi hy v ng b n có th cho tôi
expect them. Thank you in advance for any help you bi t khi nào tôi có th nh n chúng. C m n b n
might be able to offer. tr c v b t k s giúp nào b n có th cung c p.
Sincerely, Trân tr ng,
Sam Brown
Sam Brown
Purchasing Director, Bio Care Company, Inc. Giám c mua hàng, Công ty Bio Care
305-871-3805 305-871-3805
s.brown@biocare.com s.brown@biocare.com

161. Why did Mr. Brown send the letter? 161. T i sao ông Brown g i th ?
(A) To place an order for an upcoming conference (A) t hàng cho m t h i ngh s p t i
(B) To schedule a meeting with clients (B) s p x p m t cu c h p v i khách hàng
(C) To invite Mr. Hong to his office (C) M i ông H ng n v n phòng c a mình
(D) To ask about the status of an order (D) h i v tình tr ng c a m t n t hàng
162. According to the letter, what is true about 162. Theo b c th , i u nào là s th t v
Mr. Brown? ông Brown?
(A) He used to work for a delivery company. (A) Anh y ã t ng làm vi c cho m t công ty giao
(B) He should determine whether to buy hàng.
office chairs. (B) Ông ta nên xác nh có nên mua không
(C) He has bought furniture from gh v n phòng.
Furnisys before. (C) Ông y ã mua n i th t t Furnisys
(D) He redesigned the Furnisys Web page. tr c ây.
(D) Ông ã thi t k l i trang web c a Furnisys.
163. When was the shipment supposed to arrive?
(A) By October 1 163. Khi nào lô hàng s n?
(B) By Octorber 3 (A) Tru c ngày 1/10
(C) By October 5 (B) Tr c ngày 3/10
(D) By October 7 (C) Tr c ngày 5/10
(D) Tr c ngày 7/10

Questions 164-167 refer to the following memo.

Dow Chemical Hóa ch t Dow
To: All staff Kính g i: Toàn th nhân viên

From: Robert Allen T : Robert Allen
Date: May 2 Ngày: 2/5
Subject: May 15-19 Ch : 15-19/5
Dow Chemical would like to thank all of you on the Hóa ch t Dow xin c m n t t c các b n nhân d p
occasion of our 25th anniversary. Everything we k ni m 25 n m c a chúng tôi. T t c m i th
nave achieved since our inception would not have chúng tôi t c k t khi thành l p s không th
been possible without your dedication and hard có c n u không có s c ng hi n và làm vi c
work. In recognition of your valuable contributions ch m ch c a b n. ghi nh n nh ng óng góp quý
to the company’s continuing success, we would like báu c a b n cho s thành công c a công ty, chúng
to invite you to participate in the following events, tôi mu n m i b n tham gia vào các s ki n sau ây,
which we are putting together not only for our own chúng tôi s cùng nhau không ch vì l i ích c a
benefit but also for that of the community. 164Please chúng tôi mà còn vì c ng ng. Vui lòng chú ý các
mark the following dates and activities. ngày và ho t ng sau ây.
DATE EVENT LOCATION TIME

NGÀY S KI N A I M TH I
GIAN
10:00
Monday, Thanksgiving A.M. to
8th Floor 10 gi
May 15 Ceremony 12:00
P.M. Th Hai, sáng n
L T n T ng 8
ngày 15/5 12 gi
tr a
Dow 10:00
Tuesday, Chemical A.M. to
Lobby 10 gi
May 16 Photo Exhibit 11:00 Khai m c tri n
Opening A.M. Th Ba, sáng n
lãm nh hóa S nh
ngày 16/5 11 gi
ch t Dow
tr a
07:00
Wednesday, Tree-Planting A.M. to
Maple Hills 7 gi
May 17 Ceremony 10: 00 Th T ,
A.M. L tr ng cây i Maple n 10
ngày 17/5
gi sáng
03:00
Metro 3 gi
Thursday, Bowling P.M. to Trung tâm
Bowling Th N m, Gi i u n5
May 18 Tournament 05:00 Metro
Center ngày 18/5 Bowling gi
P.M. Bowling
chi u
07:00
165
Friday, Anniversary P.M. to 7 gi
Adabco Hotel Th Sáu, B at i Khách s n
May 19 Dinner 11:00 n 11
ngày 19/5 k ni m Adabco
P.M. gi t i
Valued clients, government personalities, and media Nh ng khách hàng, quan ch c chính ph , và i
representatives have been invited to our di n truy n thông áng quý ã cm i nl T
Thanksgiving ceremony. We would like to request n c a chúng tôi. Chúng tôi mu n yêu c u t t c
that everyone come in semi-formal or smart casual m i ng i n trong trang ph c gi n d bán chính
attire. Please wear your company IDs. th c ho c thông minh. Vui lòng eo th nh n di n
166T-shirts công ty c a b n.
for those who are participating in the
bowling tournament will be available on May 10.
167You may call Chester Carlson at extension 846 Áo phông cho nh ng ng i ang tham gia gi i u
bowling s có vào ngày 10/5. B n có th g i Chester
to specify your T-shirt size. Those who are not Carlson s máy l 846 ch nh kích c áo
playing are encouraged to go there to show support phông c a b n. Nh ng ng i không ch i c
for respective departments. khuy n khích n ó th hi n s h tr cho các
b ph n t ng ng.
I look forward to your active participation in these
events. This is a milestone that we should celebrate Tôi mong i s tham gia tích c c c a b n trong các
together as a company. Again, thank you and s ki n này. ây là m t c t m c mà chúng ta nên n
congratulations, everyone! m ng cùng nhau nh m t công ty. M t l n n a, c m
Robert Allen, HR Manager n và chúc m ng t t c m i ng i!
Dow Chemical
Robert Allen, Giám c nhân s
Hóa ch t Dow
164. What is the purpose of this memo? 164. M c ích c a b n ghi nh này là gì?
(A) To inform the staff of activities (A) thông báo cho nhân viên các ho t ng
(B) To announce the opening of a new facility (B) thông báo khai tr ng c s m i
(C) To invite the staff to a movie premier (C) m i các nhân viên n m t bu i chi u phim
(D) To encourage the staff to work (D) khuy n khích nhân viên làm vi c
165. What special event will be held on May 19? 165. S ki n c bi t nào s c t ch c vào
(A) A sports competition ngày 19/5?
(B) An evening banquet (A) M t cu c thi th thao
(C) An opening ceremony (B) M t b a ti c t i
(D) A tree-planting event (C) L khai m c
(D) M t s ki n tr ng cây
166. On what date may bowlers pick up their
T-shirts? 166. Vào ngày nào nh ng ng i ch i bowling có
(A) May 10 th nh n áo phông?
(B) May 17 (A) 10/5
(C) May 18 (B) 17/5
(D) May 19 (C) 18/5
(D) 19/5
167. How are the workers asked to contact
Chester Carlson? 167. Nhân viên c yêu c u liên h Chester
(A) By meeting him at the Metro Bowling Center Carlson nh th nào?
(B) By seeing him in his office (A) B ng cách g p anh y t i Trung tâm
(C) By sending him an e-mail Bowling Metro
(B) B ng cách g p anh ta trong v n phòng c a mình
(D) By giving him a call
(C) B ng cách g i cho anh y m t e-mail
(D) B ng cách g i cho anh y

Questions 168-171 refer to the following notice.

For the attention of all academic staff members: L uý i v i t t c cán b gi ng d y:
After meeting with the university board and Sau cu c h p v i h i ng i h c và công oàn
teachers’ union, we have decided to make tentative giáo viên, chúng tôi ã quy t nh thay i l ch trình
changes to the teaching schedules of all lecturers, gi ng d y c a t t c các gi ng viên và chúng tôi yêu
and we request your cooperation during this period. c u s h p tác c a quý th y cô trong giai o n này.
— [1] —. 168All academic staff members in the — [1] —. T t c các cán b gi ng d y trong khoa
faculty of humanities now need to complete a 40- nhân v n hi n c n hoàn thành m t tu n làm vi c 40
hour workweek, which includes 16-18 standard gi , bao g m 16-18 gi gi ng d y tiêu chu n, chu n
teaching hours, preparing for classes and doing b cho các l p h c và th c hi n các nhi m v hành
administrative tasks. — [2] —. These hours should chính. — [2] —. Nh ng gi này nên di n ra t Th
take place from Monday to Friday from 9:00 A.M. Hai n Th Sáu, t 9 gi sáng n 5 gi chi u,
until 5:00 P.M., but individual times can vary nh ng th i gian c a t ng ng i có th thay i tùy
depending on the activity required. thu c vào ho t ng c yêu c u.
169/171 Please
complete one of the forms below and
indicate your preference for teaching hours and Vui lòng hoàn thành m t trong các m u d i ây và
additional activities. — [3] —. We can then assign cho bi t gi d y và các ho t ng b sung mong
timetables and increase productivity by creating an mu n c a th y cô. — [3] —. Sau ó chúng ta có th
overall university schedule. We will evaluate the ch nh th i gian bi u và t ng n ng su t b ng cách
new system at the end of the second semester next t o l ch trình i h c t ng th . Chúng tôi s ánh giá
year. — [4] —. 170Further details are available in h th ng m i vào cu i h c k th hai n m t i.
the final report, which will be e-mailed to all staff — [4] —. Thông tin chi ti t có s n trong báo cáo
members on June 9. cu i cùng, s c g i qua email cho t t c nhân
viên vào ngày 9/6.
Professor John McGonagall
Vice Chairman Giáo s John McGonagall
Phó Ch t ch
168. What is happening at the university? 168. i u gì ang x y ra t i tr ng i h c?
(A) Lecturers should work a specific number of (A) Gi ng viên nên làm vi c v i m t s gi c th
hours per week. m i tu n.
(B) Lecturers must teach 16 hours per week. (B) Gi ng viên ph i d y 16 gi m i tu n.
(C) Lecturers will be paid a different rate (C) Gi ng viên s c tr m t m c l ng khác cho
for overtime. gi làm thêm.
(D) Lecturers must work fewer days per week. (D) Gi ng viên ph i làm vi c ít ngày h n m i tu n.
169. What are the university staff asked to do? 169. Nhân viên tr ng i h c c yêu c u làm gì?
(A) To indicate a preference for meals (A) Ch ra m t s thích các món n
(B) To fill out the form (B) i n vào m u
(C) To create a timetable (C) T o th i gian bi u
(D) To send the final report (D) G i báo cáo cu i cùng
170. How can lecturers obiain additional 170. Làm th nào các gi ng viên có th b sung
information? thông tin?
(A) By accessing the website (A) B ng cách truy c p trang web
(B) By receiving an email (B) B ng cách nh n email
(C) By contacting the administrator (C) B ng cách liên h v i qu n tr viên
(D) By referring to the university brochure (D) B ng cách tham kh o tài li u i h c

“Please also mark your availability outside standard “Vui lòng ánh d u th i gian có th làm vi c ngoài
office hours.” gi hành chính tiêu chu n.”
(A) [1] (A) [1]

(B) [2] (B) [2]
(C) [3] (C) [3]
(D) [4] (D) [4]
Questions 172-175 refer to the following online chat discussion.

Angela Viceroy [10:40 A.M.] Angela Viceroy [10 gi 40 sáng]
I need to inform you all that the time of the meeting Tôi c n thông báo cho t t c các b n r ng th i gian
tomorrow has been changed from 1:00 to 2:00.P.M. c a cu c h p ngày mai ã c thay i t 1 gi
Ms. Packer from Denver Consulting has called to let sang 2 gi tr a. Cô Packer t Denver Consulting ã
me know that she cannot make it until then. g i cho tôi bi t r ng cô y không th n k p cho
n lúc ó.
Peter Costa [10:47 A.M]
I have a morning meeting with a customer, so that Peter Costa [10 gi 47 sáng]
actually works better for me because it means I will Tôi có m t cu c h p bu i sáng v i m t khách hàng,
also be able to get some lunch. Thanks for letting vì v y i u ó th c s hi u qu v i tôi h n b i vì
me know. i u ó có ngh a là tôi c ng s có th n tr a. C m
n vì ã cho tôi bi t.
Angela Viceroy [10:48 A.M.]
Okay, good to know. Thanks. Is the new time good Angela Viceroy [10 gi 48 sáng]
for you David? c r i, th t t t khi bi t. C m n. Th i gian m i
có t t cho b n không David?
David Tolley [10:54 A.M.]
I took the train up to the Littleton plant this David Tolley [10 gi 54 sáng]
morning. There is a technical glitch on the Tôi ã i tàu n nhà máy Littleton sáng nay. Có
production line that I need to deal with right away. m t tr c tr c k thu t trên dây chuy n s n xu t mà
tôi c n ph i gi i quy t ngay l p t c.
David Tolley [10:57 A.M.]
172/173I was about to tell you that it looks like I David Tolley [10 gi 57 sáng]
will need to stay overnight as the production Tôi chu n b nói v i b n r ng có v nh tôi s c n
manager is off today, and I need to speak to her. l i qua êm vì giám c s n xu t ã ngh hôm nay
I will not be able to leave until late tomorrow và tôi c n nói chuy n v i cô y. Tôi s không th r i
morning, so I think I will not be able to get there i cho n h t sáng mai, vì v y tôi ngh r ng tôi s
until 2.30 P. M. không th n ó cho t i 2 gi r i tr a.
Peter Costa [10:58 A.M.] Peter Costa [10 gi 58 sáng]

174
If I can push the meeting back to 3:00 P. M., N u tôi có th y cu c h p xu ng 3 gi chi u, i u
would that be okay? ó có n không?
David Tolley [11:00 A.M] David Tolley [11 gi tr a]

Yes, that’s good for me. Vâng, i u ó t t cho tôi.
Angela Viceroy [11:01 A.M.] Angela Viceroy [11 gi 01 tr a]

That sounds like a workable plan. I will give Ms. Nghe có v nh m t k ho ch kh thi. Tôi s g i
Packer a call and check if she can make that time. cho cô Packer và ki m tra xem cô y có th h p lúc
175If it works, I will book the conference room for ó không. N u n th a, tôi s t phòng h i ngh
3: 00 P. M. vào 3 gi chi u.

172. What type of business do the writers probably 172. Nh ng ng i vi t có th làm vi c cho lo i hình
work for? công ty nào?
(A) A bank (A) M t ngân hàng
(B) A manufacturing firm (B) M t công ty s n xu t
(C) An accounting office (C) M t v n phòng k toán
(D) A hotel (D) M t khách s n
173. What will Mr. Tolley most likely do 173. Ông Tolley r t có th s làm gì sáng mai?
tomorrow morning? (A) S p x p m t cu c h p
(A) Arrange a meeting (B) t hàng v t t v n phòng
(B) Order office supplies (C) Trao i v i ng i qu n lý
(C) Confer with the manager (D) Ghé th m m t nhà cung c p
(D) Visit a supplier
174. Vào lúc 11 gi tr a, Tolley có ý gì khi anh y
174. At 11:00 A.M., what does Mr. Tolley vi t, “ i u ó t t cho tôi”?
mean when he writes, “That’s good for me”? (A) L i t i khu v c Littleton ã c s a ch a.
(A) The fault at the Littleton site has been fixed. (B) Anh ta không th n k p th i gian c xu t
(B) He cannot make the suggested time and needs it và c n ph i thay i nó.
to be changed. (C) Anh y không hi u xu t.
(C) He does not understand the proposal. (D) Anh y có th n k p th i gian m i.
(D) He can make the new time.
175. Cô Viceroy cho bi t cô s làm gì?
(A) G i email cho bà Packer v i m t s chi ti t
175. What does Ms. Viceroy indicate she will do? (B) Ki m tra n u m t phòng h i ngh có s n lúc 3
(A) E-mailing Ms. Packer with some details gi chi u.
(B) Checking if a conference room is available at (C) Nói chuy n v i ng i giám sát c a cô y phê
3:00 P.M. duy t thay i cu c h p
(C) Speaking to her supervisor to approve a (D) In m t s gi y t tr c m t cu c h p
meeting change
(D) Printing some paperwork before a meeting
Questions 176-180 refer to the following e-mails.

To: Customer Service<service@neoappliance.com> T i: Ch m sóc khách hàng
From: Kit Delanski <kdelanski@scoffee.com> <service@neoappliance.com>
Date: March 18 T : Kit Delanski <kdelanski@scoffee.com>
Subject: Shelving issue Ngày: 18/3
Ch : V n v giá
To Whom It May Concern:
G i n nh ng ai có liên quan:
180On February 20, I bought the KJI890
commercial refrigerator from an approved Vào ngày 20/2, tôi ã mua t l nh th ng m i
Neoappliance dealer. (Please see the attached KJI890 t m t i lý Neoappliance ã c ki m
invoice.) 177-B/CI have been very pleased with the nh. (Vui lòng xem hóa n ính kèm.) Tôi r t hài
refrigerator, especially the built-in water lòng v i t l nh, c bi t là b phân ph i n c tích
dispenser and highly accurate temperature h p và ch c n ng ki m soát nhi t chính xác cao.
control functionality. 176/177-AHowever, one of the Tuy nhiên, m t trong nh ng k có th i u ch nh
adjustable shelves in the fridge has cracked. I am trong t l nh ã b n t. Tôi không ch c i u gì ã
not sure what caused this as I do not store gây ra i u này vì tôi không c t các món c bi t
particularly heavy items in the refrigerator. n ng trong t l nh.
Last week, I contacted the dealer from whom I Tu n tr c, tôi ã liên h v i i lý mà tôi ã mua
purchased the appliance to request a replacement thi t b yêu c u m t giá thay th . Tuy nhiên,
shelf. However, I was told that I needed to approach tôi c cho bi t r ng tôi c n ti p c n tr c ti p v i
you directly for a replacement of this nature. b n thay th b ph n này.
I would appreciate it if you could send me a Tôi s ánh giá cao n u b n có th g i cho tôi m t
replacement shelf to the address provided below. k thay th n a ch c cung c p d i ây.
Thanks in advance. C m n tr c.
Kit Delanski B Delanski

88 62nd Street West 88 ng 62 ph Tây
Jamestown, MA 35453 Jamestown, MA 35453
To: Kit Delanski <kdelanski@scoffee.com> T i: Kit Delanski <kdelanski@scoffee.com>
From: Customer Service T : Ch m sóc khách hàng
<service@neoappliance.com> <service@neoappliance.com>
Date: March 22 Ngày: 22/3
Subject: Replacement shelves Ch : K thay th
Dear Mr. Delanski, Kính g i ông Delanski,
Please accept my apologies for the issue you Hãy ch p nh n l i xin l i c a tôi v v n b ng p
experienced with your refrigerator shelf. While ph i v i k t l nh c a b n. Trong khi các v n
problems such as this are very rare, the shelves nh th này là r t hi m, các k ôi khi b n t. Tôi ã
occasionally crack. 179I have arranged to send you s px p g i cho b n m t k thay th cùng v i ba
a replacement shelf together with three k b sung trong tr ng h p b n g p ph i các v n
additional shelves in case you experience further khác. Các k s c v n chuy n vào ngày mai
issues. The shelves will be shipped tomorrow via qua Parcel Quick b i d ch v giao hàng vào ngày
Parcel Quick by next-day delivery service at no cost hôm sau mà không m t phí. B n s nh n c các
to you. You should receive the shelves on k vào th T .
Wednesday.
N ub ng pb tk v n nào khác v i thi t b c a
If you experience any further issues with your mình, vui lòng liên h tr c ti p v i tôi. Tôi mu n
appliance, please contact me directly. 180I would nhân c h i này nh c nh b n r ng chúng tôi ch
like to take this opportunity to remind you that ch p nh n tr l i t i a ba tháng sau ngày mua.
we only accept returns up to three months after Nh ng món thay th cho b t k thi t b ho c b
the purchase date. Replacements for any damaged ph n b h h ng c b o hành 12 tháng.
appliances or parts are covered by the 12-month
warranty. Nh m t s ánh giá cao c a chúng tôi v vi c b n
là m t khách hàng quý giá, tôi ã ính kèm m t
As a token of our appreciation for you being a phi u gi m giá có th c s d ng gi m giá
valued customer, I have enclosed a coupon that can 15% cho b t k s n ph m nào c li t kê trong c a
be used for 15% off any of the products listed in our hàng tr c tuy n c a chúng tôi t i
online store at www.hotpush.com/store. We look www.hotpush.com/store. Chúng tôi mong c
forward to serving you again in the future. ph c v b n m t l n n a trong t ng lai.
Warm Regards, Trân tr ng,
James Finn James Finn

Head of Customer Service Tr ng phòng d ch v khách hàng
Neoappliance Limited Neoappliance Limited

176. Why did the customer write to the product 176. T i sao khách hàng vi t th cho nhà s n xu t
manufacturer? s n ph m?
(A) The product was not working properly. (A) S n ph m không ho t ng c.
(B) The product was missing some accessories. (B) S n ph m b thi u m t s ph ki n.
(C) The product had a damaged part. (C) S n ph m có m t ph n b h h ng.
(D) The product did not meet her expectations. (D) S n ph m không áp ng mong i c a cô y.
177. Which of the following is NOT a feature of 177. i u nào sau ây KHÔNG ph i là m t tính
the product? n ng c a s n ph m?
(A) Adjustable shelves (A) K có th i u ch nh
(B) Temperature control functionality (B) Ch c n ng ki m soát nhi t
(C) A built-in water dispenser (C) M t b phân ph i n c tích h p
(D) A high-speed ice maker (D) M t máy làm á t c cao
178. In the first e-mail, the word “approach” in 178. Trong e-mail u tiên, t "ti p c n" trong o n
paragraph 2, line 3, is closest in meaning to 2, dòng 3, có ngh a g n nh t v i
(A) contact (A) liên l c
(B) visit (B) th m
(C) approve (C) phê duy t
(D) request (D) yêu c u
179. i lý d ch v khách hàng ã cung c p nh ng

179. What did the customer service agent offer
gì cho khách hàng?
the customer? (A) Hoàn l i m t ph n
(A) A partial refund (B) Gi i thi u n m t i lý s a ch a
(B) A referral to a repair agent (C) M t s b ph n thay th
(C) Some replacement parts (D) M t t l nh m i
(D) A new fridge
180. Tr c ngày nào khách hàng nên yêu c u hoàn
180. By when should the customer request a refund? l i ti n?
(A) March 18 (A) 18/3
(B) February 20 (B) 20/2
(C) March 22 (C) 22/3
(D) May 20 (D) 20/5

Questions 181-185 refer to the following notice and form.

HELP NEEDED! C NS GIÚP !
The Jasper Public Library will be hosting its annual Th vi n công c ng Jasper s t ch c h i ch sách
book fair from June 3 to 6 to raise funds for regional hàng n m t ngày 3 n ngày 6/6 gây qu cho
reading programs. 181We are looking for các ch ng trình c trong khu v c. Chúng tôi ang
volunteers in the following areas: tìm ki m tình nguy n viên trong các l nh v c sau:
· June 3 We need people to help set up tables, · 3/6 Chúng tôi c n m i ng i giúp thi t l p bàn,
booths, and books in our parking area at 7:30 gian hàng và sách trong khu v c xe c a
A.M. The work should only take about 2 hours. chúng tôi lúc 7 gi r i sáng. Công vi c ch m t
kho ng 2 gi .
· 183June3-6 We need people to help at the cash
desk on all days of the fair. The hours are from · 3-6/6 Chúng tôi c n m i ng i giúp t i qu y
10 A.M. to 4 P.M. thu ngân trong t t c các ngày di n ra h i ch .
Gi làm vi c t 10 gi sáng n 4 gi chi u.
· June 3-6 We need volunteers to assist customers
with selecting books and answer questions they · 3-6/6 Chúng tôi c n các tình nguy n viên h tr
might have. The hours are from 10 A.M. to khách hàng ch n sách và tr l i các câu h i mà
4.P.M. h có th có. Gi làm vi c t 10 gi sáng n 4
gi chi u.
· 185June 6 We need volunteers to help take
down booths and put away tables and books · 6/6 Chúng tôi c n các tình nguy n viên giúp
from 4 P.M. The work should only take about g các gian hàng và d n d p bàn và sách t 4
2 hours. gi chi u. Công vi c ch nên m t kho ng 2 gi .
182lfyou would like to assist us in any way, please N u b n mu n giúp chúng tôi b ng m i cách, xin
call (780) 852-3652 and speak with our associate vui lòng g i (780) 852-3652 và nói chuy n v i nhân
librarian Sandy Cox or simply ask for a volunteer viên th vi n Sandy Cox c a chúng tôi ho c ch c n
form at our front desk! Thanks for your yêu c u m t hình th c tình nguy n t i qu y l tân
consideration. c a chúng tôi! C m n b n ã xem xét.
Jasper Public Library Th viên công c ng Jasper
VOLUNTEER FORM: N NG KÝ TÌNH NGUYÊN VIÊN:
Maggie HOME Maggie I N

NAME (780) 803-3847 H & TÊN (780) 803-3847
McDowell PHONE McDowell THO I
158Robson 158 ng
MAILING mm3847@canada. A CH mm3847@canada.
Street E-MAIL Robson E-MAIL
ADDRESS com G I TH com
Jasper, AB Jasper, AB
NOTES AND AVAILABILITY: GHI CHÚ VÀ TH I GIAN LÀM VI C:

I would like to volunteer at the library’s upcoming Tôi mu n làm tình nguy n viên t i h i ch sách s p
book fair. 183/184I’ve worked as a sales clerk t i c a th vi n. Tôi ã t ng làm nhân viên bán
before, so I would be happy to help out at the hàng tr c ây, vì v y tôi r t s n lòng giúp t i
cash desk. 183However, I have a dental qu y thu ngân. Tuy nhiên, tôi có m t cu c h n nha
appointment on the third day of the event, so I s vào ngày th ba c a s ki n, vì v y tôi s không
will not be available on that date. 185In addition, có m t vào ngày ó. Ngoài ra, ch ng tôi Jack nói
my husband Jack said he could probably help r ng anh y có th giúp vào bu i t i vào ngày
out in the evening on the last day of the book fair. cu i cùng c a h i ch sách.

181. Why was the notice written? 181. T i sao thông báo c vi t?
(A) To request donations of books (A) yêu c u quyên góp sách
(B) To ask for volunteers for an event (B) yêu c u tình nguy n viên cho m t s ki n
(C) To promote a public facility (C) qu ng bá m t c s công c ng
(D) To announce a program of events (D) thông báo m t ch ng trình c a s ki n
182. Who is Sandy Cox? 182. Sandy Cox là ai?

(A) A volunteer at the book fair (A) M t tình nguy n viên t i h i ch sách
(B) A member of the library staff (B) M t thành viên c a nhân viên th vi n
(C) A representative of a charity organization (C) M t i di n c a m t t ch c t thi n
(D) A well-known author (D) M t tác gi n i ti ng
183. On which date will Ms. McDowell NOT 183. Cô McDowell KHÔNG làm tình nguy n viên
volunteer at the fair? t i h i ch vào ngày nào?
(A) June 3 (A) 3/6
(B) June 4 (B) 4/6
(C) June 5 (C) 5/6
(D) June 6 (D) 6/6
184. What is suggested about Ms. McDowell? 184. i u gì c xu t v cô McDowell?

(A) She has participated in the book fair before. (A) Cô y ã tham gia h i ch sách tr c ây.
(B) She would like to make a donation. (B) Cô y mu n quyên góp.
(C) She has previous experience in sales. (C) Cô y có kinh nghi m tr c ây trong ngành
(D) She lives close to the Jasper Public Library. bán hàng.
(D) Cô y s ng g n th vi n công c ng Jasper.
185. What will Jack most likely do for the event?
(A) Help set up tables 185. Jack r t có th s làm gì cho s ki n này?
(B) Work at the cash desk (A) Tr giúp thi t l p b ng
(C) Assist event visitors (B) Làm vi c t i qu y thu ngân
(D) Put items away (C) H tr khách tham d s ki n
(D) D n d p các m t hàng
Questions 186-190 refer to the following notice, e-mail, and article.

CONSTRUCTION NOTICE THÔNG BÁO XÂY D NG
Jamaica Bay Resort will shortly commence the Jamaica Bay Resort s s m b t u phát tri n m t
development of a new outdoor entertainment area. khu gi i trí ngoài tr i m i.
190The work will start at the end of November Công vi c s b t u vào cu i tháng 11 và s hoàn
and will be completed by mid-January in the thành vào gi a tháng 1 n m sau.
following year.
Trong th i gian này, chúng tôi c ng s c i t o khu
186During this period, we will also be renovating v c h b i.
the pool area.

M c dù khách s n s v n m , nh ng các phòng sau
Although the hotel will remain open, the following s không có s n trong nh ng ngày c li t kê
guestrooms will not be available during the dates d i ây:
listed below:
Phòng b c: 25/11 – 30/11
Silver Rooms: November 25 – November 30 Phòng vàng: 1/12 – 5/12
188Gold Rooms: December 1 – December 5 Phòng kim c ng: 5/12 – 20/12
Diamond Rooms: December 5 – December 20 Phòng b ch kim: 1/1 – 10/1
Platinum Rooms: January 1 – January 10
We would like to thank our guests in advance for Chúng tôi mu n c m n khách c a chúng tôi tr c
their patience during the renovation period. All vì s kiên nh n c a h trong th i gian c i t o. T t c
guests who stay at the hotel between November and khách l u trú t i khách s n trong kho ng t tháng
January will be provided with rooms at a 11 n tháng 1 s c cung c p phòng v i m c giá
discounted rate. u ãi.
To: <reservations@jamaicabay.com> T i: <reservations@jamaicabay.com>
From: <djones@hotly.co.uk> T : <djones@hotly.co.uk>
Date: October 30 Ngày: 30/10
Subject: Booking Ch : t phòng
Dear Sir or Madam: Th a Ông/Bà:

188I am visiting Jamaica at the beginning of Tôi s n th m Jamaica vào u tháng 12 và mu n
December and would like to book a room at the t phòng t i Jamaica Bay Resort t ngày 6 n
Jamaica Bay Resort from December 6 to ngày 18/12. Tôi th ng trong phòng kim c ng vì
December 18. I usually stay in a Diamond Room tôi thích ng m c nh bãi bi n. Tuy nhiên, n u m t
because I like to have a beach view. However, if one trong nh ng phòng này không có s n, tôi mu n t
of these rooms is not available, I would like to book phòng vàng.
a Gold Room.
Ông/Bà có th vui lòng thông báo cho tôi nh ng
187Could you please inform me what rooms you phòng có s n và t phòng d i tên c a Dean Jones
have available and make a booking under the n u có th áp ng yêu c u c a tôi? Vui lòng xác
name of Dean Jones if you are able to meet my nh n qua e-mail.
request? Please confirm by e-mail.
Trân tr ng,
Best Regards,
Dean Jones
Dean Jones
New Improved Jamaica Bay Hotel Attracts Khách s n Jamaica Bay c i ti n m i thu hút
More Guests Thêm khách
Ocho Rios – 189-AThe Jamaica Bay Resort, one of Ocho Rios – Khu ngh d ng Jamaica Bay, m t
the oldest hotels in Jamaica, opened a new trong nh ng khách s n lâu i nh t Jamaica, ã
outdoor entertainment facility last month. The khai tr ng m t c s gi i trí ngoài tr i m i vào
15,000-square-foot-area includes an additional tháng tr c. Khu v c r ng 15.000 foot vuông bao
bar, a restaurant, and a BBQ area. g m m t quán bar b sung, m t nhà hàng và khu
v c BBQ.
190Although the construction of the new facility
ended one month later than initially scheduled, M c dù vi c xây d ng c s m i k t thúc mu n h n
the hotel has wasted no time attracting new guests. m t tháng so v i d ki n ban u, khách s n ã
189-BAccording to Donna Tuson, Jamaica Bay’s không lãng phí th i gian thu hút khách m i. Theo
general manager, the resort has been filled to Donna Tuson, t ng giám c Jamaica Bay, khu ngh
capacity during the past month. However, during d ng ã c l p y công su t trong tháng qua.
the construction period, bookings were Tuy nhiên, trong th i gian xây d ng, l ng t
significantly down. phòng ã gi m áng k .
“The end of the year is usually a very busy time for Cô nói, “Cu i n m th ng là kho ng th i gian r t
Jamaica Bay,” she said. “However, during the b n r n i v i Jamaica Bay. Tuy nhiên, trong th i
construction period, we were forced to close many gian xây d ng, chúng tôi bu c ph i óng c a nhi u
rooms due to their proximity to the construction. phòng do chúng g n khu v c thi công. Bây gi công
189-DNow that the work has finished, Jamaica Bay vi c ã hoàn thành, Jamaica Bay có nhi u th h n
has a lot more to offer guests, and we have seen n a cung c p cho khách, và chúng tôi ã th y
record levels of bookings!”’ m c t phòng k l c!”

186. What is mentioned in the notice? 186. Nh ng gì c c p trong thông báo?

(A) Some meetings will be taking place at the hotel. (A) M t s cu c h p s di n ra t i khách s n.
(B) Construction work has started. (B) Công vi c xây d ng ã b t u.
(C) Some of the construction dates may be revised. (C) M t s ngày xây d ng có th c s a i.
(D) The pool area will be renovated. (D) Khu v c h b i s c c i t o.
187. What does Mr. Jones request? 187. Ông Jones yêu c u gì?
(A) Further details about the hotel facilities (A) Thông tin chi ti t v các c s khách s n
(B) Confirmation of a reservation (B) Xác nh n t phòng
(C) A reduced room rate (C) Gi m giá phòng
(D) Accommodations for three nights (D) Ch trong ba êm
188. What is probably true about Mr. Jones? 188. i u gì có th úng v ông Jones?
(A) He wants to see the new entertainment area. (A) Anh y mu n xem khu v c gi i trí m i.
(B) He is an interior designer. (B) Ông là m t nhà thi t k n i th t.
(C) He could reserve a Gold Room. (C) Anh ta có th t tr c m t phòng vàng.
(D) He intended to travel to Jamaica for (D) Anh d nh i du l ch n Jamaica v i
business purposes. m c ích kinh doanh.
189. What does the article NOT indicate about 189. Bài báo KHÔNG ch ra i u gì v khu
the resort? ngh d ng?
(A) It has an outdoor cooking area. (A) Nó có m t khu v c n u n ngoài tr i.
(B) It is managed by Ms. Tuson. (B) Nó c qu n lý b i cô Tuson.
(C) It was temporarily closed. (C) Nó ã t m th i b óng c a.
(D) It is busier than after the renovation. (D) Nó t p n p h n sau khi c i t o.
190. When was the construction at the resort 190. Khi nào vi c xây d ng t i khu ngh mát ã
completed? c hoàn thành?
(A) In January (A) Vào tháng 1
(B) In February (B) Vào tháng 2
(C) In March (C) Vào tháng 3
(D) In April (D) Vào tháng 4
Questions 191-195 refer to the following e-mail, advertisement, and coupon.

To: James Allan Kính g i: James Allan
From: Sarah Morgan T : Sarah Morgan
Date: September 23 Ngày: 23 tháng 9
Subject: Ad Pricing Ch : Giá qu ng cáo
Dear Mr. Allan, Kính g i ông Allan,

191Regarding your request for corporate V yêu c u c a ông v không gian qu ng cáo c a
advertising space on the Springfield Echo Web công ty trên trang web Springfield Echo, sau khi ã
page, having looked at your ad text, I believe the xem v n b n qu ng cáo c a ông, tôi tin r ng phiên
longer version would be the most suitable for our b n dài h n s phù h p nh t cho trang web c a
site. The large leaderboard ad is 970x90 pixels and chúng tôi. Qu ng cáo kh l n là 970x90 pixel và
occupies the full width of the page. 192If you'd still chi m toàn b chi u r ng c a trang. N u ông v n
prefer to use the shorter text, our 468 x60 banner thích s d ng v n b n ng n h n, bi u ng 468 x60
costs $127 for the standard 28 days. 192/193The c a chúng tôi có giá 127 ô la cho 28 ngày tiêu
larger version, which is located at the top of the chu n. Phiên b n l n h n, n m u trang ngay bên
page just below the site header, costs $240 for the d i tiêu trang web, có giá 240 ô la cho cùng
same period. We recently discontinued the $199 k . G n ây chúng tôi ã ng ng tùy ch n qu ng cáo
six-week skyscraper ad option. t i tòa nhà ch c tr i v i giá 199 ô la cho 6 tu n.
If you’re happy to go with the large leaderboard, I N u ông thích lo i kh l n, tôi có th so n h p ng

can issue the advertising contract today. Please call qu ng cáo ngay hôm nay. Vui lòng g i cho tôi theo
me at 401-2221 or send me an e-mail at s 401-2221 ho c g i email cho tôi theo a ch
s.morgan@springfieldecho.org. s.morgan@springfieldecho.org.
Sarah Morgan Sarah Morgan

Marketing Division, Springfield Echo B ph n ti p th , Springfield Echo
Large Leaderboard Sample Ad Qu ng cáo m u kh l n
No one makes pizza like Fabrizio! Không ai làm pizza nh Fabrizio!
My chefs and I have provided Springfield with u b p c a tôi và tôi ã cung c p cho Springfield
authentic Italian pizzas for the past 25 years! nh ng chi c pizza Ý chính hi u trong 25 n m qua!
194-DWe use traditional clay ovens to bake our Chúng tôi s d ng lò t sét truy n th ng n ng
pizzas and garlic bread so that they can always bánh pizza và bánh mì t i c a chúng tôi chúng
have the true taste of Naples. luôn có th có h ng v th c s c a Napoli.
Visit our restaurant at the Coronation Street Ghé th m nhà hàng c a chúng tôi t i ngã t ng
intersection, call us at 388-1010, or visit Coronation, g i cho chúng tôi theo s 388-1010
fabriziospizzeria.com to place your order. ho c truy c p fabriziospizzeria.com t hàng.
194-BFirst-time customers get a free 7-inch deep Nh ng khách hàng u tiên nh n c m t chi c
pan pizza worth $6.99 when they order any of bánh pizza sâu 7 inch mi n phí tr giá 6.99 ô la khi
our large thin-crust specials for $18.99. h t mua b t k s n ph m c bi t nào có l p v
m ng l n c a chúng tôi v i giá 18.99 ô la.
Ask any of our restaurant staff members for a
loyalty card, and we'll stamp it every time you eat at H i b t k nhân viên nhà hàng nào c a chúng tôi
Fabrizio’s. Once you get six stamps, you'll get a free nh n th khách hàng thân thi t và chúng tôi s óng
large pizza! d u m i khi b n n t i Fabrizioùi. Khi b n nh n
c sáu d u, b n s nh n c m t chi c bánh
Fabrizie’s Pizzeria 388-1010 pizza l n mi n phí!
Experience the true Napolitano flavor with our Ti m bánh pizza c a Pabrizie 388-1010
oven-baked mozzarella cheese pizzas.
Tr i nghi m h ng v Napolitano th c s v i pizza
phô mai mozzarella n ng c a chúng tôi.
COUPON PHI U QUÀ T NG
$5.00 OFF GI M GIÁ 5 Ô LA

CODE: 553napoli MÃ: 553napoli
194-CThis coupon is valid for any Phi u gi m giá này có giá tr cho b t k l p v
large thin-crust special with a m ng c bi t nào v i món salad xanh. u ãi này
green salad. This offer runs until kéo dài n 11 gi 59 t i vào ngày 31/12 n m nay.
11:59 P.M. on December 31 of s d ng nó, ch c n nh p mã trên vào ô phi u
this year. gi m giá khi b n t bánh pizza tr c tuy n.
To use it, simply enter the code above into the Khách hàng l n u nh n c bánh pizza có sâu
coupon box when you order your pizza online. 7 inch mi n phí!
First-time customers get a free 7-inch deep
pan pizza! Ti m bánh pizza c a Pabrizie
Fabrizio’s Pizzeria

191. What most likely is Mr. Allan’s job? 191. Công vi c c a ông Allan có kh n ng nh t
(A) Freelance journalist là gì?
(B) Business owner (A) Nhà báo t do
(C) Journalist at the Springfield Echo (B) Ch doanh nghi p
(D) Ad salesman (C) Nhà báo t i Springfield Echo
(D) Nhân viên bán qu ng cáo
192. How long will the larger advertisement appear
on the Springfield Echo Web site? 192. Qu ng cáo l n h n s xu t hi n trên trang web
(A) One week Springfield Echo trong bao lâu?
(B) Three weeks (A) M t tu n
(C) Four weeks (B) Ba tu n
(D) Six weeks (C) B n tu n
(D) Sáu tu n
193. How much does the Springfield Echo charge to
publish a sample ad? 193. Springfield Echo tính phí bao nhiêu phát
(A) $127 hành m t qu ng cáo m u?
(B) $199 (A) 127 ô la
(C) $240 (B) 199 ô la
(D) $254 (C) 240 ô la
(D) 254 ô la
194. What does Fabrizio’s Pizzeria NOT sell?
(A) Oven baked pasta 194. Ti m bánh pizza c a Fabrizio không bán gì?
(B) Thin-crust pizzas (A) Mì ng b lò
(C) Salads (B) Pizza có l p v m ng
(D) Bread (C) Salad
(D) Bánh mì
195. In the coupon, the word “runs” in line 3 is
closest in meaning to 195. Trong phi u gi m giá, t “kéo dài” có ngh a là
(A) races dòng 3 có ngh a g n nh t v i
(B) lasts (A) ch y ua
(C) displays (B) kéo dài
(D) flows (C) hi n th
(D) ch y
Questions 196-200 refer to the following product information, review, and response.
Lumin Telecom X-4550 Smartphone i n tho i thông minh Lumin Telecom X-4550
196-A/DThis bestselling device is easy to use for Thi t b bán ch y nh t này d s d ng duy t
Web browsing, downloading apps, talking, Web, t i xu ng ng d ng, nói chuy n, nh n tin và
texting, and performing many other activities. th c hi n nhi u ho t ng khác. Tính n ng có giá tr
The phone’s most valuable feature is its capability nh t c a i n tho i là kh n ng thi t l p các k t n i
to establish secure wireless connections even in không dây ngay c các a i m xa.
remote locations.
Thi t b ch t ng thích v i ph n c ng Lumin
196-BThe device is only compatible with Lumin Telecom, bao g m b s c, dây ngu n,
Telecom hardware, including chargers, power và pin.
cords, and batteries.
B o hành s n ph m 4 n m bao g m t t c các thành
200The included 4-year product warranty covers ph n n i b . Nó KHÔNG bao g m h h ng b m t
all internal components. It does NOT include bên ngoài, hao mòn thông th ng ho c h h ng do
external surface damage, normal wear and tear, or r i thi t b .
damage from dropping the device.

Customer Review ánh giá c a khách hàng
Product: X-4550 Smartphone S n ph m: i n tho i thông minh X-4550

Customer: Johnson Morgan Khách hàng: Johnson Morgan
This phone is basically good in most respects. The i n tho i này v c b n là t t trong h u h t các
design is not elegant enough, and the price is a little khía c nh. Thi t k không thanh l ch, và giá h i
high, 198but it consistently gets excellent reception cao, nh ng nó luôn nh n c tín hi u tuy t v i nh
as advertised. I’m quite happy with it. qu ng cáo. Tôi r t hài lòng v i nó.
My disappointment centers around the screen, It is S th t v ng c a tôi xoay quanh màn hình, Nó quá
too easily scratched. Following two weeks of use, I d b tr y x c. Sau hai tu n s d ng, tôi ã a nó
took it back to a Lumin Telecom store, but the tr l i c a hàng Lumin Telecom, nh ng i di n
customer service representative only cited the d ch v khách hàng ch trích d n thông tin b o hành.
warranty information. I think the company should Tôi ngh công ty nên ánh giá l i ý ngh a th c s
reevaluate the true meaning of “ordinary wear c a hao mòn thông th ng.
and tear.”
Customer Review ánh giá c a khách hàng
Product: X-4550 Smartphone S n ph m: i n tho i thông minh X-4550

Customer: Johnson Morgan Khách hàng: Johnson Morgan
Response from: Lumin Telecom Customer Service Ph n h i t : Ch m sóc khách hàng c a
Lumin Telecom
Thank you for your review. Your feedback means a
lot to us. 199Unfortunately, our 4-year warranty Cám n, vì ph n h i c a b n. Ph n h i c a b n có ý
clearly excludes surface wear. Your report on the ngh a r t l n i v i chúng tôi. Th t không may,
customer service representative’s response b o hành 4 n m c a chúng tôi rõ ràng không bao
showed that he acted properly. If you do choose to g m hao mòn b m t. Báo cáo c a b n v ph n h i
replace your phone, we recommend our X-8000 c a i di n ch m sóc khách hàng ã cho th y anh
model. Its screen is more scratch resistant that your ta hành ng úng n. N u b n ch n thay th i n
current model. We also suggest enrolling in our tho i c a mình, chúng tôi khuyên dùng m u X-8000
Platinum Care Program. 200This would extend your c a chúng tôi. Màn hình c a nó có kh n ng ch ng
internal components warranty for an additional tr y x c h n m u hi n t i c a b n. Chúng tôi c ng
year. The program only costs $175. We want to be ngh ng ký vào Ch ng trình Ch m sóc B ch
sure you get the very best support for your product. kim c a chúng tôi. i u này s m r ng b o hành
We look forward to your feedback and hope to serve các thành ph n bên trong máy c a b n thêm m t
you effectively for years to come. n m. Ch ng trình ch có giá 175 ô la. Chúng tôi
mu n ch c ch n r ng b n nh n c s h tr t t
nh t cho s n ph m c a b n. Chúng tôi mong c
ph n h i c a b n và hy v ng s ph c v b n hi u
qu trong nhi u n m t i.
196. What is NOT mentioned in the product 196. i u gì KHÔNG c c p trong thông tin
information? s n ph m?
(A) Internet use (A) S d ng Internet
(B) Battery components (B) Các thành ph n pin
(C) Access security (C) B o m t truy c p
(D) Sales ranking (D) X p h ng doanh s
197. In the online review, the word “respects” in 197. Trong bài ánh giá tr c tuy n, t "khía c nh"
paragraph 1, line 1, is closest in meaning to trong o n 1, dòng 1, có ngh a g n nh t v i
(A) predictions (A) d oán
(B) transmissions (B) s truy n d n
(C) aspects (C) khía c nh
(D) patterns (D) khuôn m u

198. What does Mr. Morgan especially like about 198. Ông Morgan c bi t thích gì v i n tho i di
his mobile phone? ng c a mình?
(A) Its connectivity (A) Kh n ng k t n i c a nó
(B) Its price (B) Giá c a nó
(C) Its design (C) Thi t k c a nó
(D) Its compatibility (D) Kh n ng t ng thích c a nó
199. What was the customer service representative 199. i di n d ch v khách hàng nói v i u gì?
right about? (A) Cách tránh tr y x c
(A) How to avoid scratches (B) Nhu c u ng ký ch ng trình
(B) The need for program enrollment (C) Ph m vi b o hi m c a thi t b
(C) The coverage of a device (D) Th i h n b o hành
(D) The warranty period
200. Th i h n b o hành m r ng là bao lâu?
200. What is the extended warranty period? (A) 3 n m
(A) 3 years (B) 4 n m
(B) 4 years (C) 5 n m
(C) 5 years (D) 6 n m
(D) 6 years

Đ 2
Questions 147-148 refer to the following form.

Laundry Dry Cleaning Pressing Gi t i Gi t khô i
Please leave it by the door for pickup at 9:00 A.M. Vui lòng nó c a l y lúc 9 gi sáng ho c
or dial 0342. quay s 0342.
Please mark the service required. Vui lòng ánh d u d ch v c n thi t.
Laundry Gi t i
Dry Cleaning Gi t khô
Pressing i
Express Service D ch v chuy n
phát nhanh
148For
express same-day service,
An extra $5 per item will be added to your i v i d ch v chuy n phát nhanh trong ngày,
total bill. Thêm 5 ô la cho m i m c s c thêm vào t ng
hóa n c a b n.
Name: Room:
Tên: Phòng:
............... .................
............... .................
147 Times Square Hotel New York
Khách s n Times Square New York
147. Where would this form be found? 147. M u phi u này s c tìm th y âu?
(A) At a laundromat (A) T i ti m gi t là
(B) At a hardware store (B) T i m t c a hàng ph n c ng
(C) At a post office (C) T i m t b u i n
(D) In a hotel room (D) Trong phòng khách s n
148. What is implied on the form? 148. i u gì c ng ý trên m u phi u?

(A) Laundry service is only available on weekdays. (A) D ch v gi t là ch có s n vào các ngày
(B) Having a dress pressed will cost extra. trong tu n.
(C) Room service is available 24 hours a day. (B) i m t chi c m s t n thêm chi phí.
(D) There is an extra charge for the (C) D ch v phòng có s n 24 gi m t ngày.
express service. (D) Có m t kho n phí b sung cho d ch v
chuy n phát nhanh.

Questions 149-150 refer to the following news report.

149-AOn December 1, Wilmer Electronics Vào ngày 1/12, Wilmer Electronics tuyên b s sa
announced that it will lay off 200 employees in an th i 200 nhân viên trong n l c a công ty thoát
effort to get the company out of the financial trouble kh i r c r i tài chính mà h ang ph i i m t trong
it has been facing for the past few months. 149-B/DA vài tháng qua. M t phát ngôn viên c a công ty nói
spokesman for the company added that its offices thêm r ng các v n phòng c a h Mumbai,
in Mumbai, London, New York, and Tokyo will London, New York và Tokyo c ng s b óng c a
also be closed due to low productivity in those do n ng su t th p nh ng n i ó. H n n a, các nhà
places. 149-DFurther, factories in Shanghai and máy Th ng H i và B c Kinh s cc c ul i
Beijing will be restructured to achieve cost- t c các m c tiêu ti t ki m chi phí. i u này
saving objectives. This implies a 10-percent ng ý vi c gi m 10% l c l ng lao ng c a công
reduction of the company’s workforce. Offices in ty. Các v n phòng Mumbai và London s ng ng
Mumbai and London will be shut down at the end of ho t ng vào cu i n m nay và ph n còn l i s óng
this year, and the rest will be closed in the first c a trong quý u tiên c a n m t i.
quarter of next year.
“Trong khi các bi n pháp ti t ki m chi phí là m t
“While the cost-saving measures are an inevitable quy t nh không th tránh kh i duy trì tính c nh
decision to stay competitive, 150Wilmer Electronic tranh, Wilmer Electronic cam k t giúp nh ng
is committed to helping those affected,” said ng i b nh h ng,” James Hawkins, ch t ch c a
James Hawkins, the president of Wilmer Wilmer Electronics cho bi t. Nhân viên c ch n
Electronics. 150Selected employees may be có th c chuy n n m t b ph n ho c nhà máy
transferred to a different department or factory, khác, và công ty s h tr ph n còn l i trong vi c
and the company will assist the rest in searching tìm ki m c h i vi c làm m i trong th tr ng
for new job opportunities in the job market. vi c làm.
149. What is NOT true about Wilmer according to 149. i u gì KHÔNG úng v Wilmer theo
the report? báo cáo?
(A) Hundreds of workers will lose their jobs. (A) Hàng tr m công nhân s m t vi c.
(B) Several branch offices will be closed. (B) M t s v n phòng chi nhánh s b óng c a.
(C) Some plants will be shut down. (C) M t s nhà máy s ng ng ho t ng.
(D) The company has offices worldwide. (D) Công ty có v n phòng trên toàn th gi i.
150. What will the company do for those affected by 150. Công ty s làm gì cho nh ng ng i b nh
the news? h ng b i tin t c?
(A) Help them find new jobs (A) Giúp h tìm vi c làm m i
(B) Provide special severance packages (B) Cung c p các gói thôi vi c c bi t
(C) Place them in a job-training program (C) a h vào m t ch ng trình ào t o ngh
(D) Provide company housing (D) Cung c p nhà công ty


152 TD Bank Ngân hàng TD
December 17 17 tháng 12
Mr. Albert Wong Ông Albert Wong

830 10 Ave. SW 830 i l 10 SW
Calgary, AB T2R 0A9 Calgary, AB T2R 0A9
Dear Mr. Wong: Ông Wong thân m n:
Mortgage Application H s th ch p
151This is to advise you that we have completed Lá th này là thông báo cho ông r ng chúng tôi
our review of your recent application for a ã hoàn thành vi c xem xét n ng ký g n ây
homeowner’s mortgage and have approved it for a c a ông th ch p c n nhà và ã ch p thu n cho
total loan amount of up to $175,000. The initial t ng s ti n vay lên t i 175,000 ô la. Các i u
terms of the mortgage are 5 years at an annual fixed kho n th ch p ban u là 5 n m v i lãi su t c nh
interest rate of 5.7%. 152You will soon be contacted hàng n m là 5.7%. Ông s s m c liên l c b i
by Megan Byrd, who will set up an appointment Megan Byrd, ng i s thi t l p m t cu c h n v i
with you so that you can sign the final papers. ông ông có th ký vào các gi y t cu i cùng.
We thank you for your interest in working with our Chúng tôi c m n ông ã quan tâm n vi c h p tác
Mortgage Department, and we look forward to a v i b ph n th ch p c a chúng tôi và chúng tôi
long and mutually beneficial relationship. For mong mu n m i quan h cùng có l i và lâu dài.
additional information regarding the terms of your bi t thêm thông tin v các i u kho n th ch p c a
mortgage, please do not hesitate to contact me at ông, xin ng ng n ng i liên h v i tôi theo s
403-269-2420. 403-269-2420.
Susan West Susan West

Senior Associate, Homeowner Loans Chuyên viên cao c p, B ph n cho ch nhà vay ti n
151. What is the purpose of the letter? 151. M c ích c a b c th là gì?
(A) To announce a business loan policy (A) Công b chính sách cho vay kinh doanh
(B) To ask about a homeowner’s mortgage (B) h i v th ch p ch nhà
(C) To reschedule a sales meeting (C) S p x p l i m t cu c h p bán hàng
(D) To notify a client of the status of (D) thông báo cho khách hàng v tình tr ng
an application c am tt n
152. Where most likely does Ms. Byrd work? 152. Cô Byrd có kh n ng làm vi c âu?
(A) At a job placement agency (A) T i m t trung tâm gi i thi u vi c làm
(B) At an advertising company (B) T i m t công ty qu ng cáo
(C) At a financial institution (C) T i m t t ch c tài chính
(D) At a real estate agency (D) T i m t công ty b t ng s n


Eric Ching [2:34 P.M.] Eric Ching [2 gi 34 tr a]
Where are you, Mr. Draper? Anh ang âu v y, anh Draper?
--------------------------------------------------------------- ---------------------------------------------------------------
153I cleared passport control 30 minutes ago and Tôi ã v t qua khu ki m soát h chi u 30 phút
collected my luggage, but I cannot see you tr c và l y hành lý c a mình, nh ng tôi không th
anywhere. Please let me know where you are. th y anh b t c âu. Xin vui lòng cho tôi bi t anh
--------------------------------------------------------------- ang âu.
Tom Draper [2:39 P.M.] ---------------------------------------------------------------
Please accept my apologies, I was stuck in traffic Tom Draper [2 gi 39 tr a]
and. have just arrived. I am in the elevator on my Cho tôi xin l i, tôi ã b k t xe và v a m i n. Tôi
way up now. Are you at the agreed-upon ang trong thang máy trên ng lên ó bây gi .
meeting place? Anh có ang n i g p g ã th a thu n không?
--------------------------------------------------------------- ---------------------------------------------------------------
Okay, no problem. I am at the meeting place now. n mà, không có v n gì. Tôi ang n i g p g
But how will I know who you are? bây gi . Nh ng làm sao tôi bi t anh là ai?
--------------------------------------------------------------- ---------------------------------------------------------------
Tom Draper [2:43 P.M.] Tom Draper [2 gi 43 tr a]
I am wearing a black coat and carrying a brown Tôi ang m c m t chi c áo khoác màu en và mang
leather bag. 154Don’t worry if we are a little late m t cái túi da màu nâu. ng lo l ng n u chúng ta
for the conference call; I am leading it! tr m t chút cho cu c g i h i ngh ; Tôi s ch trì
--------------------------------------------------------------- cu c g i!
Eric Ching [2:44 P.M.] ---------------------------------------------------------------
Sure thing. Eric Ching [2 gi 44 tr a]
D nhiên r i.
153. Where is Mr. Ching? 153. Ông Ching ang âu?
(A) At a shopping center (A) T i m t trung tâm mua s m
(B) At an airport (B) T i m t sân bay
(C) Near a park (C) G n m t công viên
(D) At his home (D) T i nhà c a ông y
154. At 2:44 P.M., what does Mr. Ching mean when 154. Vào lúc 2 gi 44 tr a, ông Ching có ý gì khi
he writes, “Sure thing”? ông vi t, “D nhiên r i”?
(A) He knows where Mr. Draper is. (A) Ông y bi t ông Draper ang âu.
(B) He doesn’t have to worry about being late. (B) Ông y không ph i lo l ng v vi c b tr .
(C) He is holding a brown leather bag. (C) Ông y ang c m m t chi c túi da màu nâu.
(D) He is sure they will not be late for the meeting. (D) Ông y ch c ch n r ng h s không b tr
cu c h p.


Finance Weekly Tu n báo tài chính
April 30 30 tháng 4
Don Braid Don Braid

709 Honey Creek Dr. 709 Honey Creek Dr.
New York, NY 10028 New York, NY 10028
Dear Mr. Braid, Th a ông Braid,
Don’t miss any issues of Finance Weekly! 155Please ng b l b t k v n nào c a Tu n báo Tài
note that your subscription expires on May 31. If chính! Xin l u ý r ng th i gian t mua c a b n h t
you renew your subscription before that date, you h n vào ngày 31/5. N u ông gia h n t mua tr c
will receive a copy of Modern Finance, the latest ngày ó, ông s nh n c m t cu n Tài chính hi n
book by financial expert Kim Bolan. i, cu n sách m i nh t c a chuyên gia tài chính
Kim Bolan.
156Enclosed is the renewal application you need
to complete and mail back to us. As you already Kèm theo là m u n gia h n ông c n hoàn thành và
know, Finance Weekly provides readers with a g i l i cho chúng tôi. Nh ông ã bi t, Tu n báo Tài
thorough analysis of the most significant news in chính cung c p cho c gi m t phân tích k l ng
business and finance. 157We hope that you have v nh ng tin t c quan tr ng nh t trong kinh doanh
been satisfied with our timely reports, the và tài chính. Chúng tôi hy v ng r ng ông ã hài lòng
investment tips from Bill Kaufmann, and the v i các báo cáo k p th i c a chúng tôi, các m o u
humorous columns of Eric Volmers. t t Bill Kaufmann và các c t báo hài h c c a
Eric Volmers.
Sincerely,
Trân tr ng,
Sam Cooper
Circulation Manager Sam Cooper
Qu n lý phát hành báo
Enclosure
Tài li u ính kèm
155. Why was the letter written? 155. T i sao b c th c vi t?
(A) To give a reminder (A) nh c nh
(B) To introduce a new editor (B) gi i thi u m t biên t p viên m i
(C) To promote a book regularly (C) qu ng bá m t cu n sách th ng xuyên
(D) To offer a job (D) m i làm m t công vi c
156. What is Mr. Braid requested to do? 156. Ông Braid c yêu c u làm gì?
(A) Make suggestions about an article (A) a ra g i ý v m t bài vi t
(B) Send back a renewal form (B) G i l i m t m u n xin gia h n
(C) Buy a copy of a book (C) Mua m t b n sao c a m t cu n sách
(D) Place an advertisement in a magazine (D) t m t qu ng cáo trên m t t p chí
157. What is suggested about Mr. Kaufmann? 157. i u gì c suy ra v ông Kaufmann?
(A) He is a well-known editor. (A) Ông là m t biên t p viên n i ti ng.
(B) He contributes to a magazine regularly. (B) Ông y óng góp cho m t t p chí m t cách
(C) He is in charge of the magazine’s circulation th ng xuyên.
(D) He usually contacts subscribers himself. (C) Ông ph trách vi c phát hành t p chí.
(D) Ông y th ng t mình liên l c v i nh ng
ng i t mua t p chí.


To: James Newton n: James Newton
From: Bill Gyles T : Bill Gyles
Date: June 12 Ngày: 12/6
Subject: Request to Expedite Payment – Contract Ch : Yêu c u thanh toán nhanh – H p ng
VHP-0754 VHP-0754
159Attachment: Invoice.pdf T p ính kèm: Hóa n.pdf
Dear Mr. James: Ông James thân m n:
Due to circumstances beyond our control, we have Do nh ng tình hu ng n m ngoài t m ki m soát c a

been unable to complete the final delivery phase of chúng tôi, chúng tôi ã không th hoàn thành giai
the wharf retaining wall under the contract. o n giao hàng cu i cùng c a t ng ch n c u c ng
— [1] —. 158All work has been completed except theo h p ng. — [1] —. T t c các công vi c ã
for the installation of the anchors, which have c hoàn thành ngo i tr vi c l p t các neo ch a
not yet been received from the manufacturer. c nh n t nhà s n xu t. Chúng d ki n s n
These are expected to arrive within two weeks, and trong vòng hai tu n và chúng tôi d nh l p t
we plan to install them as soon as we receive them. chúng ngay khi nh n c.
In the meantime, we are experiencing a serious cash Trong khi ó, chúng tôi ang g p v n nghiêm
flow problem, which is affecting our ability to tr ng v dòng ti n, i u này nh h ng n kh
complete a number of our other contracts, including n ng hoàn thành m t s h p ng khác c a chúng
the access road extension project (VHP-0820). tôi, bao g m c d án m r ng ng vào (VHP-
— [2] —. As you know, any delay in the completion 0820). — [2] —. Nh ông ã bi t, b t k s ch m
of the access road will have a negative impact on tr nào trong vi c hoàn thành ng truy c p s có
other Phase 2 contracts. tác ng tiêu c c n các h p ng giai o n
2 khác.
160We therefore request that you immediately
release payment for the above-noted wharf Do ó, chúng tôi yêu c u ông gi i ngân ngay kho n
retaining wall contract, subject to a 10% thanh toán cho h p ng gi l i c u c ng cl uý
holdback to be payable upon completion of the trên, ph i ch u m c phí gi l i 10% ph i tr sau
anchors. — [3] —. khi hoàn thành các neo. — [3] —.
159Accordingly, please find attached an invoice Theo ó, vui lòng tìm hóa n ính kèm thanh
for the payment of $67,000 for contract toán 67,000 ô la cho h p ng VHC- 0754.
VHC- 0754.
N u ông có b t k câu h i nào, xin vui lòng liên h
If you have any questions, please contact me v i tôi ngay theo s 250-298-6877. — [4] —.
immediately at 250-298-6877. — [4] —.
Thay m t toàn b công ty chúng tôi, tôi c m n s
On behalf of our entire company, I thank you in h p tác c a ông.
advance for your cooperation.
Trân tr ng,
Sincerely,
Bill Gyles
Bill Gyles Qu n lý h p ng
Contracts Manager Công ty xây d ng Kinetic
Kinetic Construction Company

158. Why has the installation of the anchors been 158. T i sao vi c l p t các neo b trì hoãn?
delayed? (A) Công ty xây d ng Kinetic hi n ang b thi u
(A) The Kinetic Construction Company is currently nhân s .
understaffed. (B) M t lô hàng v n ch a n.
(B) A shipment has not arrived yet. (C) Th i ti t không thu n l i.
(C) The weather has been unfavorable. (D) Các neo quá l n cài t.
(D) The anchors are too big to install.
159. Cái gì ã c g i v i e-mail?
159. What was sent with the e-mail? (A) M t m u n
(A) An application form (B) Tài li u tài chính
(B) A financial document (C) D toán chi phí
(C) A cost estimate (D) M t danh sách các h p ng
(D) A list of contracts
160. Trong các v trí c ánh d u [1], [2], [3] và
160. In which of the positions marked [1], [2], [3], [4] câu sau ây thu c v v trí nào t t nh t?
and [4] does the following sentence best belong?
“Th a thu n ó s b o v b n trong khi gi i quy t
“That arrangement will protect you while solving các v n gây ra b i nh ng khó kh n dòng ti n
the problems caused by our current cash flow hi n t i c a chúng tôi.”
difficulties.”
(A) [1] (A) [1]
(B) [2] (B) [2]
(C) [3] (C) [3]
(D) [4]
(D) [4]

Tour Guide H ng d n viên du l ch
Escape Travel is an award-winning ecotourism Escape Travel là m t nhóm du l ch sinh thái t ng

group providing travelers with unique experiences o t gi i th ng cung c p cho du khách nh ng tr i
in the Northern Territory. Our tailored tours offer nghi m c áo Lãnh th phía B c. Các tour du
amazing insights into the history of the land while l ch c thi t k riêng c a chúng tôi cung c p
exploring stunning Uluru-Kata Tjuta National Park. nh ng hi u bi t tuy t v i v l ch s c a vùng t
trong khi khám phá Công viên Qu c gia Uluru-Kata
161We are currently looking for an experienced Tjuta tuy t p.
tour operator to join our team of professionals.
You will be highly energetic with a strong sense of Chúng tôi hi n ang tìm ki m m t nhà i u hành
adventure and a sound knowledge of the area. A tour có kinh nghi m tham gia i ng các chuyên
high level of communication, time management, and gia c a chúng tôi. B n s r t sung s c v i c m giác
probiem-solving skills are a must. phiêu l u m nh m và ki n th c âm thanh v khu
v c này. M t kh n ng cao v giao ti p, qu n lý th i
Responsibilities: gian và k n ng gi i quy t v n là i u b t bu c.
· Driving guests from accommodations to the tour
site and back Trách nhi m:
· Preparing food and beverages in accordance · Ch khách t ch n a i m du l ch và
with company guidelines quay l i
· Guiding guests through the national park · Chu n b th c n và u ng theo h ng d n
· Providing engaging and informative eco-focused c a công ty
guiding · H ng d n khách qua công viên qu c gia
· Cung c p h ng d n t p trung vào h sinh thái
h p d n và b ích

Requirements: Yêu c u:
· 162-BA minimum of 2 years’ experience in a · T i thi u 2 n m kinh nghi m trên m ng v i vai
comparable role trò t ng ng
· Excellent communication skills · K n ng giao ti p xu t s c
· Passion for the outdoors · am mê nh ng ho t ng ngoài tr i
· Interest in an ability to interpret ecosystems and · Quan tâm n kh n ng di n gi i các h sinh
cultural history thái và l ch s v n hóa
· A high level of customer service and 162-Dthe · Kh n ng ch m sóc khách hàng và xây d ng
ability to build rapport m i quan h
· 162-AA current driver’s license · Gi y phép lái xe hi n t i
163This is a rewarding position based in one of ây là m t v trí x ng áng t i m t trong nh ng a
Australia’s most picturesque locations. If you i m p nh t c a Úc. N u b n yêu môi tr ng
love the environment as much as you love people, nhi u nh b n yêu con ng i, thì chúng tôi mu n
then we want to hear from you. Send your résumé nghe tin t b n. G i s y u lý l ch c a b n và th
and cover letter to Harrison Mooney at xin vi c n Harrison Mooney theo a ch
hmooney@escapetravel.com.au. hmooney@escapetravel.com.au.
161. What is the purpose of the advertisement? 161. M c ích c a qu ng cáo là gì?
(A) To announce a new promotion (A) thông báo m t ch ng trình khuy n mãi m i
(B) To list new flight destinations (B) li t kê các i m n chuy n bay m i
(C) To introduce a revised policy (C) gi i thi u m t chính sách s a i
(D) To publicize a job opening (D) qu ng cáo m t c h i vi c làm
162. What is NOT one of the requirements? 162. i u gì KHÔNG ph i là m t trong nh ng

(A) A driver’s license yêu c u?
(B) More than two years’ experience (A) Gi y phép lái xe
(C) Experience in advertising (B) H n hai n m kinh nghi m
(D) The ability to establish relationships (C) Kinh nghi m trong ngành qu ng cáo
(D) Kh n ng thi t l p m i quan h
163. Where will the successful candidate
possibly work? 163. ng viên trúng tuy n s có th làm vi c âu?
(A) Canada (A) Canada
(B) Australia (B) Úc
(C) China (C) Trung Qu c
(D) New Zealand (D) New Zealand

BINH DUONG, VIETNAM, FEBRUARY 20 BÌNH D NG, VI T NAM, NGÀY 20/2
— Atlantic Travel Goods Co. intends to move its — Công ty hàng hóa du l ch Atlantic d nh di
manufacturing facility to Binh Duong province chuy n c s s n xu t c a mình n t nh Bình
in Vietnam. — [1] —. 164It will be investing $8 D ng Vi t Nam. — [1] —. H s ut 8t ô
billion to set up its new bag manufacturing plant. la thành l p nhà máy s n xu t túi m i. D án d
The project is expected to create 2,000 new jobs ki n s t o ra 2,000 vi c làm m i cho t nh.
for the province.
Các công ty túi hàng u ang xu t kh u túi s n
Leading bag companies that are exporting bags xu t t i Trung Qu c ang b t u th hi n s quan
made in China are starting to show interest in tâm n vi c nh n túi t Vi t Nam. D án m i là
getting bags from Vietnam. 165The new project is kho n u t u tiên c th c hi n b i công ty
the first investment made by the well-known bag s n xu t túi n i ti ng t i Vi t Nam. Công ty i u
company in Vietnam. The company operates a hành m t c s s n xu t t i Trung Qu c nh ng có
production facility in China but plans to make the k ho ch bi n nhà máy Vi t Nam thành c s s n
Vietnamese plant its main production facility once it xu t chính sau khi c thành l p. — [2] —.

is set up. — [2] —. Theo Giám c i u hành c a công ty, Richard

Coleman, c s m i s có l i th cao cho công ty,
166According to the company’s CEO, Richard v i s có m t c a các công nhân lành ngh trong
Coleman, the new facility will be highly ngành s n xu t túi và da. — [3] —. Ông c ng ti t l
advantageous to the company, given the presence r ng các thi t k túi m i nh t s c s n xu t t i
of skilled workers in bag and leather production. Vi t Nam.
— [3] —. He also revealed that the latest bag
designs will be produced at the site. Lân Ki t; ng i ng u Hi p h i Túi và Giày dép
t i Bình D ng, cho bi t các thành viên c a công ty
167Lan Kiet; head of the Bag and Footwear r t l c quan v liên doanh này.
Association in Binh Duong, said that its members

are optimistic about this venture. — [4] —. Ho t ng t i c s s n xu t m i d ki n
s b t u vào tháng M i.
— [4] —. Operations at the new production facility
are scheduled to start in October.
164. What is stated about the new plant? 164. Nh ng gì c nêu v nhà máy m i?
(A) It will be larger than the company's plant (A) Nó s l n h n nhà máy c a công ty
in China. Trung Qu c.
(B) It will be operational in March. (B) Nó s ho t ng vào tháng 3.
(C) It will provide new jobs for 2,000 people. (C) Nó s cung c p vi c làm m i cho 2.000 ng i.
(D) It will manufacture a wide variety of shoes. (D) Nó s s n xu t nhi u lo i giày.
165. What is indicated about Atlantic Travel 165. Nh ng gì c ch ra v Du l ch i Tây

Goods Co.? D ng
(A) It will export leather footwear to China. Công ty hàng hóa?
(B) It will be investing in Vietnam for the (A) Nó s xu t kh u giày da sang Trung Qu c.
first time. (B) Nó s c u t vào Vi t Nam l n u tiên.
(C) It will sell bags made in Vietnam in February. (C) Nó s bán túi s n xu t t i Vi t Nam vào tháng 2.
(D) It will be managed by local citizens. (D) Nó s c qu n lý b i công dân a ph ng.
166. According to the article, why is Binh Duong a 166. Theo bài báo, t i sao Bình D ng là n i s n
good manufacturing site for the company? xu t t t cho công ty?
(A) The community has experienced workers. (A) C ng ng này có nh ng ng i lao ng có
(B) It offers significant incentives to foreign kinh nghi m.
companies. (B) Nó cung c p u ãi áng k cho các công ty
(C) It already has an established distribution n c ngoài.
network for bags. (C) Nó ã có m t m ng l i phân ph i thành l p
(D) Major bag companies are relocating their cho túi.
operations to the province. (D) Các công ty túi l n ang chuy n ho t ng c a
h n t nh.
167. In which of the positions marked [1], [2], [3],
and [4] does the following sentence best belong? 167. Trong các v trí c ánh d u [1], [2], [3] và
[4] câu sau ây thu c v v trí nào t t nh t?
“This means new jobs for local residents as well as
numerous business opportunities for the province.” “ i u này có ngh a là vi c làm m i cho c dân a
ph ng c ng nh nhi u c h i kinh doanh
(A) [1] cho t nh.”
(B) [2]
(C) [3] (A) [1]
(B) [2]
(D) [4]
(C) [3]
(D) [4]

Questions 168-171 refer to the following information.

Paper Industry Regulations: Manager Guidelines Quy nh ngành gi y: H ng d n qu n lý
Smithson Paper Co. Công ty gi y Smithson
Overview: All operations managers have full T ng quan: T t c các nhà qu n lý ho t ng có

responsibility for managing their facilities and for trách nhi m hoàn toàn trong vi c qu n lý các c s
ensuring operations are fully compliant with the c a h và m b o nh ng ho t ng tuân th y
legal guidelines detailed below. các nguyên t c pháp lý chi ti t d i ây.
Regulations: The national and international Các quy nh: Các quy nh qu c gia và qu c t
regulations pertaining to the safety, production, and liên quan n an toàn, s n xu t và v n chuy n v t
transportation of materials are issued and modified li u c ban hành và s a i b i các c quan có
by the relevant authorities on a regular basis. Details liên quan th ng xuyên. Chi ti t c a t t c các quy
of all new and updated regulations are distributed to nh m i và c p nh t c g i cho các nhà qu n lý
the production managers. s n xu t.
— [1] —. These employees are responsible for — [1] —. Nh ng nhân viên này có trách nhi m xem
reviewing all updates, regardiess of the extent of the xét t t c các c p nh t, liên quan n m c nh
impact they have on the operation. h ng c a h i v i ho t ng.
INSPECTIONS KI M TRA
169Inspectors are legally permitted to visit any Thanh tra c phép h p pháp n th m b t k c
production facilities without prior notice. Such s s n xu t nào mà không c n thông báo tr c.
inspectors may be from the Ministries of Health, Thanh tra nh v y có th n t B Y t , Lao ng
Labor, or Manufacturing. All operations and ho c S n xu t. T t c các ho t ng và qu n lý s n
production managers have to provide the inspectors xu t ph i cung c p cho các thanh tra viên thông tin
with the requested information and ensure they are c yêu c u và m b o h hài lòng v i th c ti n
satisfied with our production practices. — [2] —. s n xu t c a chúng tôi. — [2] —.
PRODUCTION LINE CHANGES THAY I DÂY CHUY N S N XU T

171Sometimes changes to regulations require us to ôi khi nh ng thay i i v i quy nh yêu c u
cease producing a certain brand or product. chúng tôi ng ng s n xu t m t th ng hi u ho c s n
— [3] —. It will normally be done within 24 hours ph m nh t nh. — [3] —. Nó th ng s c th c
of receiving news of the new regulations. hi n trong vòng 24 gi k t khi nh n c tin t c
v các quy nh m i.
TRAINING SESSIONS
Managers are required to complete quarterly online CÁC BU I ÀO T O
training sessions. — [4] —. 170Those who are Các nhà qu n lý c yêu c u hoàn thành các bu i
unable to watch the live sessions due to work ào t o tr c tuy n hàng quý. — [4] —. Nh ng
duties can do so later from our video archive. ng i không th xem các phiên tr c ti p do nhi m
v công vi c có th th c hi n sau ó t kho l u tr
video c a chúng tôi.
168. The word “modified” in paragraph 2, line 3, is 168. T ng “s a i” trong o n 2, dòng 3, có
closest in meaning to ngh a g n nh t v i
(A) assembled (A) l p ráp
(B) revised (B) s a i
(C) stipulated (C) quy nh
(D) translated (D) d ch
169. According to the information, who may visit 169. Theo thông tin, ai có th n th m các c s
the facilities without advance notice? mà không c n thông báo tr c?
(A) Facility inspectors (A) Thanh tra c s
(B) Overseas customers (B) Khách hàng n c ngoài
(C) Cleaning personnel (C) Nhân viên v sinh
(D) The chief executive officer (D) Giám c i u hành
170. What is suggested about the training sessions? 170. i u gì c xu t v các bu i ào t o?

(A) They are stored in video archives. (A) Chúng c l u tr trong kho l u tr video.
(B) They take place twice a year. (B) Chúng di n ra hai l n m t n m.
(C) They are created to train new managers. (C) Chúng c t o ra ào t o nh ng ng i qu n
(D) They are held at the company headquarters. lý m i.
(D) Chúng c t ch c t i tr s công ty.
“When this happens, the chief operating officer will
inform the line managers.” “Khi i u này x y ra, giám c i u hành s thông
báo cho các nhà qu n lý dây chuy n.”
(A) [1]
(B) [2] (A) [1]
(C) [3] (B) [2]
(D) [4] (C) [3]
(D) [4]

Frank Zapperossi [10:10 A.M.] Frank Zapperossi [10 gi 10 sáng]
172Hello, everyone. Can anyone make it into work Chào m i ng i. Ai ó có th i làm s m sáng nay
early this morning to help me? We just received giúp tôi c không? Chúng tôi v a nh n c
a reservation for a group of 12 people at the t phòng cho m t nhóm 12 ng i vào phút cu i.
last minute.
Sussie Parcola [10 gi 15 sáng]
Sussie Parcola [10:15 A.M] Tôi ang trên ng, nh ng tôi ang d ng l i l y
I am on my way, but I am stopping to pick up some m t s nguyên li u t ch trên ng.
ingredients from the market on the way.
Zoe Small [10 gi 35 sáng]
Zoe Small [10:35 A.M.] Xin l i, nh ng tôi v a th c d y. Tôi không ngh
Sorry, but I just woke up. I don’t think I'll be able to r ng tôi s có th n k p tr c 11 gi tr a.
make it before 11 A.M.
Paula Vardy [10 gi 45 sáng]
Paula Vardy [10:45 A.M.] ó là ngày ngh c a tôi, nh ng tôi cho r ng không
173It is my day off, but I take it no one else can ai có th n c; tôi s n càng s m càng t t.
make it; I will go in as soon as possible.
Sussie Parcola [10:54 A.M.] Xin chào, Paula. B n s m t bao lâu n ây?
Hi, Paula. How long wil it take you to get here?
Paula Vardy [10 gi 54 sáng]
Paula Vardy [10:54 A.M.] Không lâu do tôi s ng ngay góc ng. Tôi cách
174Not long as I only live around the corner. I’m ó kho ng 10 phút.
about 10 minutes away.
Sussie Parcola [10:55 A.M] Tuy t quá. C m n b n, Paula. Hãy làm nóng lò
Great. Thank you, Paula. Please preheat the oven for tr c cho tôi, và tôi s n ó ngay khi tôi có th .
me, and I will get there as soon as I can.
Frank Zapperossi [10 gi 57 sáng]
Frank Zapperossi [10:57 A.M.] Th t là nh nhõm. C m n m i ng i.
That’s a relief. Thanks, everyone.
Paula Vardi [10 gi 58 sáng]
Tôi g n n n i r i. B n có th cho tôi bi t nh ng gì
khách hàng ã t ch ?
Paula Vardi [10:58 A.M.] Frank Zapperossi [10 gi 59 sáng]

I am nearly there. Can you let me know what the Pizza cho h u h t c nhóm, nh ng có m t vài n
customers ordered? t hàng khác. Hãy i c a sau do c a tr c b khóa.
Tôi ang i trong b p.
Frank Zapperossi [10:59 A.M.]
Pizza for most of the group, but there are a few
other orders. 175Please come around the back as
the front door is locked. I am waiting in
the kitchen.
172. Where most likely does Mr. Zapperossi work? 172. Ông Zapperossi r t có th làm vi c âu nè?
(A) At a restaurant (A) T i m t nhà hàng
(B) In an office (B) Trong m t v n phòng
(C) At a sports shop (C) T i m t c a hàng th thao
(D) In a grocery store (D) Trong m t c a hàng t p hóa
173. At 10.45 A.M., what does Ms. Vardy mean 173. Vào lúc 10 gi 45 sáng, cô Vardy có ý gì khi
when she writes, “I take it no one else can make it”? cô vi t, “tôi ngh r ng không ai khác có th
(A) She has realized that no one else is available. n c”?
(B) She can make it only if the other staff members (A) Cô y ã nh n ra r ng không có ai
are unable to get in early. khác r nh.
(C) She thinks that she is the only one who has the (B) Cô y ch có th i c n u các nhân viên khác
skills to help. không th vào s m.
(D) She is highlighting the lack of space. (C) Cô y ngh r ng cô y là ng i duy nh t có k
n ng giúp .
174. What is suggested about Ms. Vardy? (D) Cô y ang làm n i b t s thi u không gian.
(A) She had other plans that she had to cancel.
(B) She lives close to her workplace. 174. i u gì c g i ý v cô Vardy?
(C) She is a supervisor. (A) Cô y ã có k ho ch khác mà cô y ph i
(D) She has another job. h yb .
(B) Cô y s ng g n n i làm vi c c a mình.
175. What are Mr. Zapperossi's instructions to (C) Cô y là m t giám sát viên.
Ms. Vardy? (D) Cô y có m t công vi c khác.
(A) To wash her hands
(B) To use the back door 175. H ng d n c a ông Zapperossi cho cô Vardy
(C) To greet the guests when they arrive là gì?
(D) To get in touch with the suppliers (A) R a tay
(B) S d ng c a sau
(C) Chào ón khách khi h n
(D) liên l c v i các nhà cung c p
Questions 176-180 refer to the following article and form.

A Concert and Art Festival for Children M t bu i hòa nh c và ngh thu t cho tr em
TALLAHASSEE, FL – 178The yearly concert and TALLAHASSEE, FL – L h i ngh thu t và hòa

art festival for the benefit of the Children’s nh c hàng n m vì l i ích c a T ch c t thi n tr
Charity Foundation will begin on Friday, August em s b t u vào th Sáu, ngày 25/8 và k t thúc
25, and end on Sunday, August 27. The event is vào Ch nh t ngày 27/8. S ki n này nh m gây qu
intended to raise funds for the foundation’s various cho qu cho các ho t ng khác nhau c a t ch c
activities to promote awareness regarding children’s thúc y nh n th c v s c kh e và giáo d c tr em.
health and education. 176The festival will include a L h i s bao g m m t bu i hòa nh c hai ngày c a
two-day concert by local bands as well as art các ban nh c a ph ng c ng nh tri n lãm ngh
exhibits by local artists. thu t c a các ngh s a ph ng.

Tickets, which are priced at $15 per person, are sold Vé, có giá 15 ô la m i ng i, c bán t i v n
at the main office of the charity foundation. They phòng chính c a qu t thi n. Chúng c ng s c
will also be sold at the entrance gate. 177Raffle bán t i c ng vào. Gi i th ng x s , bao g m các
prizes, including free trips to Disneyland and the chuy n i mi n phí n Disneyland và Safari Zoo
Safari Zoo for the whole family, will be given cho c gia ình, s c trao cho các ch s h u vé.
away to ticketholders. 178Winners will be Ng i chi n th ng s c công b vào cu i l h i.
announced at the end of the festival.
Các gian hàng khác nhau, bao g m th c ph m,
Various booths, including food, toys and activity ch i và gian hàng ho t ng, s c tìm th y trong
booths, will be found on the festival grounds. khuôn viên l h i. Tr em có th th các k n ng
Children can try out their artistic skills at the ngh thu t c a mình t i các gian hàng ho t ng.
activity booths. Interested vendors may register at Nh ng ng i bán d o quan tâm có th ng ký t i
the charity foundation’s office or call Mr. Adam v n phòng qu t thi n ho c g i cho ông Adam
McPherson at (850) 488-4735 or e-mail him at McPherson theo s (850) 488-4735 ho c g i e-mail
adam@ccf.org. The deadline for registration is on cho ông t i a ch adam@ccf.org. H n chót ng
August 19. ký là vào ngày 19/8.
The foundation is also in need of event volunteers. T ch c c ng c n các tình nguy n viên cho s ki n.
179Interested volunteers can fill out an Các tình nguy n viên quan tâm có th i n vào m t
application form available at the foundation’s m u n có s n t i v n phòng chính c a t ch c. H
main office. They can also apply online at c ng có th ng ký tr c tuy n t i
www.childrencharity.org. Volunteers can attend www.childblerarity.org. Tình nguy n viên có th
the event for free. tham d s ki n mi n phí.
Volunteer Registration Form M u ng ký tình nguy n
August Concert and Arts Festival L h i ngh thu t và hòa nh c tháng 8
Monday, July 31 Th hai, ngày 31 tháng 7
General Instructions: H ng d n chung:

Please provide your contact details and other Vui lòng cung c p chi ti t liên l c c a b n và thông
requested information below. The deadline for the tin c yêu c u khác d i ây. H n chót n p
submission of the form is on Thursday, August 17. m u n là vào th n m, ngày 17/8. M t khi chúng
Once we receive your application form, you will be tôi nh n c n ng ký c a b n, b n s c xác
given a ticket confirmation along with your nh n vé cùng v i s tình nguy n viên c a b n. Vui
volunteer number. Please bring the ticket lòng mang theo xác nh n vé và s tình nguy n viên
confirmation and your volunteer number to c a b n n s ki n.
the event.
C m n b n ã là m t trong nh ng tình nguy n
Thank you for being one of our event volunteers! viên s ki n c a chúng tôi!
--------------------------------------------------------------- ---------------------------------------------------------------
Name: 180Francis Dickerson Tên: Francis Dickerson
Date: August 17 Ngày: 17/8
Address: 325 Armor Road, Kansas City a ch : ng Armor , thành ph Kansas
E-mail: dickerson@sc.net E-mail: dickerson@sc.net
Telephone: 816-474-5543 i n tho i: 816-474-5543
180Please specify your preferred mode of Vui lòng ghi rõ ph ng th c liên l c a thích c a
communication: By phone o By e-mail b n: þ B ng i n tho i o Qua e-mail
Please indicate which volunteer tasks you prefer: Vui lòng cho bi t nh ng nhi m v tình nguy n
o Admission/Ticketing nào b n thích:
þ Event Information Booth o Ghi danh/Bán vé
o Set-up/Breakdown þ Gian hàng thông tin s ki n
o Mailings o L p t/Thu d n
o Th t

176. What is suggested about the event? 176. i u gì c ám ch v s ki n này?

(A) It was launched for senior citizens. (A) Nó ã c a ra cho ng i cao tu i.
(B) It will showcase performances by local (B) Nó s gi i thi u màn trình di n c a các ngh
entertainers. s gi i trí a ph ng.
(C) It is held every two years. (C) Nó c t ch c hai n m m t l n.
(D) It will last until the end of the month. (D) Nó s kéo dài n cu i tháng.
177. What must participants do to have a chance to 177. Ng i tham gia ph i làm gì có c h i giành
win raffle prizes? gi i x s ?
(A) Buy a ticket to the event (A) Mua vé tham d s ki n
(B) Purchase an item from any booth (B) Mua m t m t hàng t b t k gian hàng
(C) Give a solo concert in front of the audience (C) Bi u di n solo tr c khán gi
(D) Go to one of the activity booths (D) i n m t trong các gian hàng ho t ng
178. When will the raffle prizes be distributed? 178. Khi nào gi i th ng x s s c phân ph i?
(A) On August 17 (A) Vào ngày 17/8
(B) On August 19 (B) Vào ngày 19/8
(C) On August 25 (C) vào ngày 25/8
(D) On August 27 (D) Vào ngày 27/8
179. What is indicated about the volunteers? 179. Nh ng gì c ch ra v các tình nguy n viên?
(A) They all need to mail event brochures. (A) T t c h c n g i tài li u qu ng cáo s ki n.
(B) They will receive discounted tickets. (B) H s nh n c vé gi m giá.
(C) They need to register by August 25. (C) H c n ng ký tr c ngày 25/8.
(D) They can register online. (D) H có th ng ký tr c tuy n.
180. What is suggested about Mr. Dickerson? 180. i u gì c ám ch v ông Dickerson?

(A) Ông tích c c thúc y quy n tr em.
(A) He actively promotes children's rights.
(B) Anh y s làm vi c t i qu y bán vé.
(B) He will be working at the ticket booth.
(C) L n u tiên anh y làm tình nguy n viên.
(C) He applied to be a volunteer for the first time.
(D) Anh y thích c liên l c qua i n tho i.
(D) He prefers to be reached over the phone.
Questions 181-185 refer to the following e-mails.

To: <colinjacobs@floored.com> T i: <colinjacobs@floored.com>
From: <srkim@etuevents.com> T : <srkim@etuevents.com>
Subject: Seminar Availability Ch : H i th o s n có
Dear Mr. Jacobs, Th a ông Jacobs,
Thanks for getting in touch about the availability of C m n b n ã liên l c v s s n có c a các h i th o

seminars at the Chorley Convention Center on t i Trung tâm H i ngh Chorley vào ngày 15/9. Hi n
September 15. We currently have the following t i chúng tôi có các phiên sau:
sessions available:

Time Instructor Topic Location Th i Ng i

Ch i i m
10:00 Getting Results gian h ng d n
Sara Kim Room 5F
A.M. From Meetings 10 gi Nh n k t qu t
Sara Kim Phòng 5F
182
11:30 Setting Shared Room sáng cu c h p
Karen Farmer
A.M. Goals 4C 11 gi Karen t m c tiêu
Phòng 4C
184 Providing 30 tr a Farmer chung
12:30 Room
Sara Kim Constructive 12 gi a ph n h i có
P.M. 1A Sara Kim Phòng 1A
Feedback 30 tr a tính xây d ng
Assessing 03 gi David ánh giá k ho ch
David Phòng 5F
03:45 P.M. Development Room 5F 45 chi u Lockwood phát tri n
Lockwood
Plans
181We currently charge a registration fee of $50 Chúng tôi hi n thu phí ng ký 50 ô la m i ng i
per participant per session, of which $10 is not tham gia m i phiên, trong ó 10 ô la không c
refundable. Each session runs for two hours. The hoàn tr . M i phiên kéo dài hai gi . Th i gian và
time and content may be subject to change. Please n i dung có th thay i. Xin vui lòng cho tôi bi t
let me know should you have any further questions. n u b n có b t k câu h i nào.
Sara Kim Sara Kim

ETU EVENTS S KI N ETU
To: <srkim@etuevents.com> T i: <srkim@etuevents.com>
From: <colinjacobs@floored.com> T : <colinjacobs@floored.com>
Subject: Training Seminars Ch : H i th o ào t o
Dear Ms. Kim, Kính g i cô Kim,
Thanks for sending me a list of the conferences that C m n ã g i cho tôi m t danh sách các h i ngh
still have space available. 183As I informed you on v n còn ch tr ng. Nh tôi ã thông báo cho cô qua
the phone, I have a business-critical meeting with a i n tho i, tôi có m t cu c h p quan tr ng v kinh
client that day and will not be able to attend the doanh v i m t khách hàng vào ngày hôm ó và s
session I had been most interested in: Karen không th tham d phiên mà tôi quan tâm nh t: H i
Farmer’s seminar on setting team goals. th o c a Karen Farmer v vi c t m c tiêu c a
184Accordingly, I think the best option would be nhóm. Theo ó, tôi ngh l a ch n t t nh t s là tham
to attend your session on providing constructive d phiên c a cô v vi c cung c p ph n h i mang
feedback. tính xây d ng.
I would appreciate it if you would reserve a seat for Tôi s ánh giá cao n u cô dành m t ch cho tôi t i
me at that seminar and confirm you have done so at h i th o ó và xác nh n i u ó s m nh t có th ,
your earliest convenience, so that I can make the tôi có th thanh toán k p lúc và s p x p chuy n i
appropriate payment and make my travel c a mình.
arrangements.
Tr c ây tôi ch a n th m Chorley; do ó, s th t
185I have not previously visited Chorley; tuy t n u cô có th cung c p cho tôi h ng d n n
therefore, it would be great if you could provide a i m t ch c. Vì tôi s n b ng ô tô, nó c ng s
me with directions to the venue. As I will be h u ích n u cô có th chia s chi ti t v vi c s p x p
arriving by car, it would also be useful if you could bãi u xe.
share details about the parking arrangements.
C m n tr c.
Thanks in advance.
Colin Jacobs
Colin Jacobs

181. What is indicated about the $50 181. i u gì c ch ra v phí ng ký 50 ô la?

registration charge? (A) Nó bao g m c ngày.
(A) It covers the entire day. (B) Nó ã c gi m giá 10 ô la.
(B) It has been discounted by $10. (C) Nó bao g m t t c các b a n.
(C) It includes all the meals. (D) Nó c hoàn l i m t ph n.
(D) It is partly refundable.
182. i u gì là úng v phiên t p trung vào vi c l p
182. What is true about the session focusing on m c tiêu chung?
setting shared goals? (A) Nó s k t thúc lúc 11:30 A.M.
(A) It will conclude at 11:30 A.M. (B) Nó s c i u hành b i Sara Kim.
(B) It will be run by Sara Kim. (C) Nó s kéo dài trong ba gi .
(C) It will last for three hours. (D) Nó s c t ch c t i Phòng 4C.
(D) It will be held in Room 4C.
183. Ông Jacobs cho bi t gì trong e-mail c a mình?
183. What does Mr. Jacobs indicate in his e-mail? (A) Ông y ã nói chuy n v i cô Kim qua
(A) He has spoken to Ms. Kim via phone. i n tho i.
(B) He was born and raised in Chorley. (B) Ông y sinh ra và l n lên Chorley.
(C) He has attended events run by Ms. Kim. (C) Ông y ã tham d các s ki n do cô Kim
(D) An advance payment for the event has already i u hành.
been made. (D) M t kho n thanh toán t m ng cho s ki n này
ã c th c hi n.
184. At what time will the seminar that Mr. Jacobs
plans to attend start? 184. H i th o mà ông Jacobs d nh tham d s b t
(A) 10:00 A.M. u lúc m y gi ?
(B) 11:30 A.M. (A) 10 gi sáng
(C) 12:30 P.M. (B) 11 gi 30 tr a
(D) 3:15 P.M. (C) 12 gi 30 tr a
(D) 3 gi 15 chi u
185. What would Mr. Jacobs like Ms. Kim to do?
(A) Book a hotel for him 185. Ông Jacobs mu n cô Kim làm gì?
(B) Provide him with driving directions (A) t khách s n cho anh y
(C) Update his contact number (B) Cung c p cho anh ta h ng d n lái xe
(D) Book a taxi for him (C) C p nh t s liên l c c a anh y
(D) t m t chi c taxi cho anh ta
Questions 186-190 refer to the following article, memo, and chart.

Allied Homes Purchases Comptoms Furnishings Allied Homes mua n i th t Comptoms
186This week, Allied Homes of Rivington Tu n này, Allied Homes c a Rivington ã công b
announced that it will acquire Comptoms r ng h s mua l i Comptoms Furnishings
Furnishings in Grange. 188/189-BAccording to an Grange. Theo thông cáo chính th c, Allied Homes
official news release, Allied Homes will continue s ti p t c s n xu t dòng s n ph m n i th t truy n
to produce Comptoms’ traditional line of th ng c a Comptoms. H tuyên b , “Comptoms
furniture. It stated, “Comptoms offers cung c p các m t hàng ch t l ng cao c s n xu t
high-quality pieces that are produced in a theo phong cách c i n. Ph m vi c a chúng không
classical style. Their range is not in conflict with xung t v i m c tiêu chi n l c c a chúng tôi là
our strategic objective of producing a wide range of s n xu t nhi u lo i n i th t phù h p v i m i
furniture to suit all tastes.” s thích.”
Comptoms Furnishings was initially founded as a Comptoms Furnishings ban u c thành l p là

local furniture store that primarily produced 19th m t c a hàng n i th t a ph ng ch y u s n xu t
century-style pieces. While its product line has since các m t hàng theo phong cách th k 19. M c dù
significantly expanded, it has continued to maintain dòng s n ph m c a h ã c m r ng áng k , h
a strong reputation for providing traditional v n ti p t c duy trì danh ti ng m nh m trong vi c

furniture styles, and its products have won cung c p các phong cách n i th t truy n th ng, và
multiple awards. các s n ph m c a h ã chi n th ng nhi u
gi i th ng.
Allied Homes produces a vast range of furniture
styles from contemporary Scandinavian furniture to Allied Homes s n xu t m t lo t các phong cách n i
French Provincial. It continually updates its range th t t n i th t Scandinavia ng i n
and suppliers to ensure consumers always have French Provincial. H liên t c c p nh t các lo i s n
access to inspiring design options. Allied Homes ph m c a mình và các nhà cung c p m b o
will sell high-quality Comptoms furniture as part of ng i tiêu dùng luôn có quy n ti p c n nh ng l a
its future product lines. ch n thi t k y c m h ng. Allied Homes s bán
n i th t Comptoms ch t l ng cao nh m t ph n
189-DIt is anticipated that the current president of c a dòng s n ph m trong t ng lai.
Comptoms Furniture, Jack Lund, will retain his
position as senior vice president in the Ng i ta d oán r ng ch t ch hi n t i c a
Allied Homes. Comptoms Furniture, Jack Lund, s gi v trí phó
ch t ch c p cao trong Allied Homes.
To: Comptoms Executives Kính g i: Các giám c i u hành Comptoms
From: Jack Lund, President T : Jack Lund, Ch t ch
As the merger between Allied Homes and Vì s h p nh t gi a Allied Homes và n i th t

Comptoms Furnishing is now confirmed, it is likely Comptoms hi n ã c xác nh n, có kh n ng
that many of you will be assigned to new roles. nhi u ng i s c giao cho các vai trò m i. M i
189-A/190Twelve executives will be asked to relocate hai giám c i u hành s c yêu c u di d i n
to Rivington and other areas of the country as Rivington và các khu v c khác c a t n c khi
Traditional Design Corners are introduced to Traditional Design Corners c gi i thi u cho các
Allied Homes’ stores. These temporary positions c a hàng c a Allied Homes. Các v trí t m th i này
will last between three and six months. s kéo dài t ba n sáu tháng.
Comparison Chart Bi u so sánh
Comptoms Furnishings Allied Homes Comptoms Furnishings Allied Homes

Focus on traditional T p trung vào các thi t k Phong cách
Designs Various styles Thi t k
designs truy n th ng khác nhau
Style Consistent traditional Reflective of Ch Thi t k truy n th ng Ph n ánh
Themes designs trends phong cách nh t quán xu h ng
Purchased from Mua t nhà
Source Company built Ngu n Công ty ã xây d ng
suppliers cung c p
Pricing High-end All budgets T tc
Giá c Cao c p
Chain Size Local supplier National i t ng
Quy mô dây
Nhà cung c p a ph ng Toàn qu c
188Comptoms Furnishings is suitable for a small chuy n
section within the larger Allied Homes by means
of attracting high-end buyers. Comptoms Furnishings phù h p cho m t ph n nh
bên trong Allied Homes l n h n b ng cách thu hút
ng i mua cao c p.

186. What did Allied Homes recently do? 186. Allied Homes g n ây ã làm gì?
(A) Sold its furniture stores (A) Bán các c a hàng n i th t c a nó
(B) Stopped selling traditional furniture (B) Ng ng bán n i th t truy n th ng
(C) Changed its name to Comptoms Furnishings (C) Thay i tên c a nó thành Comptoms N i th t
(D) Merged with a specialized furniture producer (D) Sáp nh p v i m t nhà s n xu t n i th t
chuyên d ng
187. In the article, the word “conflict” in paragraph
1, line 7, is closest in meaning to 187. Trong bài vi t, t “xung t” trong o n 1,
(A) warfare dòng 7, có ngh a g n nh t v i
(B) argument (A) chi n tranh
(C) disagreement (B) tranh cãi
(D) misjudgment (C) b t ng
(D) ánh giá sai
188. How is Comptoms Furnishings different from
Allied Homes? 188. Comptoms Furnishings khác v i Allied Homes
(A) Comptoms Furnishings operates throughout nh th nào?
the nation. (A) N i th t Comptoms ho t ng xuyên su t
(B) The items for sale at Allied Homes include qu c gia.
low-cost furniture. (B) Các m t hàng c bán t i Allied Homes bao
(C) Allied Homes keeps the same styling themes. g m n i th t giá r .
(D) Comptoms Furnishings purchases pieces from a (C) Allied Homes gi các ch phong cách
range of suppliers. gi ng nhau.
(D) Compioms Furnishings mua các m nh t m t
189. What is NOT suggested about the merged lo t các nhà cung c p.
company?
(A) Some Comptoms Furnishings managers will 189. i u gì KHÔNG c ám ch v công ty c
need to relocate. sáp nh p?
(B) Allied Homes will sell traditional furniture. (A) M t s ng i qu n lý N i th t Comptoms s
(C) Allied Homes will no longer buy c n di d i.
from suppliers. (B) Allied Homes s bán n i th t truy n th ng.
(D) Jack Lund will be a vice president in the (C) Allied Homes s không còn mua
new company. t các nhà cung c p.
(D) Jack Lund s là phó ch t ch trong
190. What will Mr. Lund probably do soon? công ty m i.
(A) Stop working in the furniture business
(B) Work in the design division of Allied Homes 190. Ông Lund có th s s m làm gì?
(C) Stop selling contemporary furniture (A) Ng ng làm vi c trong ngành kinh doanh
(D) Move from Grange to Rivington n i th t
(B) Làm vi c trong b ph n thi t k c a
Allied Homes
(C) Ng ng bán n i th t ng i
(D) Chuy n t Grange sang Rivington

Questions 191-195 refer to the following receipt, information, and e-mail.

Customer name: 192Derrick Trotter Tên khách hàng: Derrick Trotter
WALKER WALKER
Account number: 5558888 S tài kho n: 5558888
BROTHERS BROTHERS
Quantity Ref# Description Price S S tham
Mô t Giá
Laser Printer and l ng chi u
1 DSC101 $345.00
Scanner 1 DSC101 Máy in và quét laser $345.00
Laptop Soft Carry Túi ng laptop
1 DFC688 $55.00 1 DFC688 $55.00
Case m m
194
DSO Multiport 1 DSO1945 B s c pin a n ng $24.00
1 $24.00
1945 Battery Charger 1 VC1918 Bút laser không dây $140.00
Cordless Laser T m tính: $564.00
1 VC1918 $140.00
Pointer Chi t kh u khách hàng thân thi t (7%): -$39.48
Subtotal: $564.00 Phí v n chuy n: $30.00
192
Frequent-customer discount (7%): -$39.48 S ti n thanh toán: $554.52
Shipping: $30.00
Amount paid: $554.52
Phí v n chuy n tiêu chu n là 10 ô la c áp d ng
191A
cho t t c các n t hàng c v n chuy n trong
standard shipping cost of $10 is applied to Hoa K .
all orders shipped within the continental United Ph phí 20 ô la s c áp d ng cho t t c các n
States. A $20 surcharge will be applied to all t hàng khác. Vui lòng in và gi l i trang này nh
other orders. Please print and retain this page as a hóa n mua hàng c a b n vì s không có biên nh n
record of your purchase as no receipt will be nào c cung c p khi giao hàng cho b n.
supplied with your delivery.
USAGE GUIDE H NG D N S D NG
Thank You: We know there are many competing C m n: Chúng tôi bi t có r t nhi u s n ph m c nh
products on the market, and we are grateful that you tranh trên th tr ng và chúng tôi r t bi t n vì b n
have chosen a WCW product. We guarantee that ã ch n m t s n ph m WCW. Chúng tôi m b o
this product has been manufactured by our expert r ng s n ph m này ã c s n xu t b i i ng
staff to the highest standards. chuyên gia c a chúng tôi theo tiêu chu n cao nh t.
Product Specifications: This product is designed Thông s k thu t s n ph m: S n ph m này c

for international use and will function on voltage thi t k s d ng qu c t và s ho t ng trên u
input between 110 and 250 volis. The device output vào i n áp trong kho ng t 110 n 250 volis. u
is 25 volts/6 amps with an E16 socket type. ra c a thi t b là 25 volt/6 ampe v i lo i c m E16.
Instructions for Use: Remove the product from the H ng d n s d ng: L y s n ph m ra kh i bao bì
packaging and plug it in. There is no requirement và c m vào. Không có yêu c u v ph n c ng ho c
for additional hardware or software. ph n m m b sung.
Warning: 193Before using the charger, check that C nh báo: Tr c khi s d ng b s c, hãy ki m tra
the voltage level is compatible. The power level of xem m c i n áp có t ng thích không. M c n ng
the adapter is not adjustable, and the charger l ng c a b chuy n i không th i u ch nh và b
may be damaged if used with an unsuitable s c có th b h ng n u c s d ng v i ngu n i n
power supply. không phù h p.
To: Derrick Trotter <dertrotter@topaps.com> T i: Derrick Trotter <dertrotter@topaps.com>
From: Customer Support T : Ch m sóc khách hàng
<custsupp@walkerbros.com> <cowersupp@walkerbros.com>
Subject: Faulty Ch :L i
We regret that you experienced some issues with Chúng tôi r t ti c r ng b n ã g p m t s v n v i

products purchased at our Walker Brothers store. các s n ph m c mua t i c a hàng Walker
193The product guide clearly states that users Brothers c a chúng tôi. H ng d n s n ph m nêu rõ
should ensure the suitability of the device before r ng ng i dùng c n m b o s phù h p c a thi t
connecting it. As a result, we cannot accept any b tr c khi k t n i thi t b . Do ó, chúng tôi không
responsibility for this unfortunate occurrence. th ch p nh n b t k trách nhi m nào cho s c
áng ti c này.
194We do have replacement batteries for your
laptop in stock, and, 195as a gesture of goodwill, Chúng tôi có pin thay th cho máy tính xách tay c a
we can provide these to you at cost, thereby b n trong kho, và, nh m t c ch thi n chí, chúng
saving you $25. If you have no further use for the tôi có th cung c p chúng cho b n v i giá g c, do ó
charger you purchased, you can send it back to us ti t ki m cho b n 25 ô la. N u b n không còn s
for a full refund within 30 days of purchase in line d ng b s c b n ã mua, b n có th g i l i cho
with our return policy. Please ensure that it reaches chúng tôi c hoàn l i ti n y trong vòng
us before September 30. 30 ngày k t ngày mua theo chính sách hoàn tr
c a chúng tôi. Hãy m b o r ng nó n v i chúng
Sincerely, tôi tr c ngày 30/9.
Hermoine Houston Trân tr ng,

Walker Brothers – Customer Support Team
Hermoine Houston
Walker Brothers – i ng ch m sóc khách hàng
191. What is indicated about Walker Brothers? 191. Nh ng gì c ch ra v Walker Brothers?
(A) It offers special sale prices. (A) H cung c p giá bán c bi t.
(B) It carries various household items. (B) H mang nhi u gia d ng khác nhau.
(C) It offers unlimited warranty (C) Hô cung c p b o hành không gi i h n
(D) It delivers products outside the United States. (D) H cung c p các s n ph m bên ngoài
Hoa K .
192. What is suggested about Mr. Trotter?
(A) He is a regular customer at Walker Brothers. 192. i u gì c ám ch v ông Trotter?
(B) He works at an equipment manufacturing (A) Ông y là khách hàng th ng xuyên t i
company. Walker Brothers.
(C) He has followed the guide propoerly. (B) Ông y làm vi c t i m t công ty s n xu t
(D) He required a receipt with his delivery. thi t b .
(C) Ông y ã làm theo h ng d n t xa.
193. What section of the guide is referred to in the (D) Ông y yêu c u m t biên nh n v i giao hàng
e-mail? c a mình.
(A) Thank You
(B) Product Specifications 193. Ph n nào c a h ng d n c c p trong
(C) Instructions for Use e-mail?
(D) Warning (A) C m n
(B) Thông s k thu t s n ph m
194. With which item did Mr. Trotter experience (C) H ng d n s d ng
a problem? (D) C nh báo
(A) DSC101
(B) DFC686 194. Ông Trotter ã g p ph i m t v n v i món
(C) DSO1945 hàng nào?
(D) VC1918 (A) DSC101
(B) DFC686
195. In the e-mail, what does Walker Brothers offer (C) DSO1945
Mr. Trotter? (D) VC1918
(A) A reduced price
(B) A voucher for further purchase 195. Trong e-mail, Walker Brothers cung c p cho
(C) Free delivery ông Trotter nh ng gì?
(D) Training on how to use the products (A) Gi m giá
(B) M t phi u mua hàng ti p theo
(C) Giao hàng mi n phí
(D) T p hu n v cách s d ng s n ph m

Questions 196-200 refer to the following schedule, e-mail, and letter.

9th Annual Small Business Conference Schedule L ch trình h i ngh doanh nghi p nh hàng n m
(last updated, August 13) l n th 9 (c p nh t l n cu i, ngày 13/8)
TIME TOPIC TH I CH
8:45 A.M. Opening Address GIAN
Mr. Leo Blair – Local Chamber of 8 gi 45 Phát bi u khai m c
Commerce sáng Ông Leo Blair – Phòng th ng m i
9:00 A.M. Changes in Taxation Laws a ph ng
Mr. Rupert Smythe – Smythe & Associates 9 gi sáng Thay i lu t thu
Tax Lawyers Ông Rupert Smythe – Lu t s thu c a
9:45 A.M. Growth Strategies Smythe & Associates
Ms. Sophie Marceau – Pronto Print Ltd. 9 gi 45 Chi n l c t ng tr ng
10:30 A.M. Morning Break sáng Bà Sophie Marceau – Công ty TNHH
198-B/199
11:00 Community Outreach in n Pronto
A.M. Dr. Gloria Estefan – Brackley University 10 gi 30
Ngh bu i sáng
12:00 P.M. 196
Human Resources Management sáng
Mr. Terrance Trent – Transc Corp. Ltd. 11 gi tr a Ti p c n c ng ng
1:00 P.M. Lunch Ti n s Gloria Estefan – i h c Brackley
2:00 P.M. Cash Flow and Financial Planning 12 gi tr a Qu n lý ngu n nhân l c
Ms. Michelle Yeo – AsiaPac Banking Corp Ông Terrance Trent – Công ty TNHH
Ltd. Transc Corp
3:00 P.M. Open Forum (Questions and Answers) 1 gi tr a n tr a
4:00 P.M. Closing Address 2 gi tr a Dòng ti n và k ho ch tài chính
Mr. Leo Blair – Local Chamber of Bà Michelle Yeo – Công ty TNHH Ngân
Commerce hàng AsiaPac
3 gi chi u Di n àn m (H i áp)
This schedule is subject to change without notice. 4 gi chi u Phát bi u b m c
Ông Leo Blair – Phòng th ng m i
Please check online for updated information a ph ng
and details.
L ch trình này có th thay i mà không c n thông
báo tr c. Vui lòng ki m tra tr c tuy n bi t
thông tin c p nh t và chi ti t.
To: Leo Blair <lBlair@brackcoc.org.uk> T i: Leo Blair <lBlair@brackcoc.org.uk>
197From: Gloria Estefan <gestafan@bu.edu.uk> T : Gloria Estefan <gestafan@bu.edu.uk>
Subject: Small Business Conference Ch : H i ngh doanh nghi p nh
Dear Mr. Blair, Kính g i ông Blair,
Many thanks for your warm invitation to address the R t cám n l i m i n ng nhi t c a ông phát bi u
upcoming Small Business Conference. 198-AHaving t i h i ngh doanh nghi p nh s p t i. L n u tiên
spoken at the event for the first time last year and phát bi u t i s ki n n m ngoái và t n m t th y m t
seen firsthand what a valuable conference it is, I was h i ngh có giá tr là gì, tôi r t vui khi nh n cl i
very happy to receive your invitation to attend this m i tham d s ki n n m nay và m t l n n a nói
year’s event and once again to speak to the chuy n v i các i bi u. Th t không may, tháng 10
delegates. 198-B/CUnfortunately, this October will này s là m t th i gian b n r n t i tr ng i h c
be a hectic time here at the university as I have to khi tôi ph i hoàn thành m t ch ng trình m i vào
finalize a new program by then. 197Given the lúc ó. V i tình hu ng này, tôi e r ng tôi ph i t
circumstances, I am afraid I have to decline your ch i l i ngh c a ông. Tuy nhiên, tôi có th gi i
kind offer. 199However, I can recommend thi u ai ó phù h p v i h i ngh c a ông. Nh ng
someone who is suitable for your conference. But chuyên môn a thích c a anh y khá khác bi t v i
his major interest is quite different from mine. If tôi. N u ông mu n bi t thêm, liên h v i tôi b t c
you would like to know more, contact me anytime. lúc nào. Xin hãy ch p nh n l i xin l i c a tôi cho
Please accept my apologies for any difficulties b t k khó kh n gây ra và tôi g i l i chúc t t p
caused and best wishes for a successful conference nh t cho m t h i ngh thành công trong n m nay.
this year.

Kind Regards, Trân tr ng,
Gloria Estefan Gloria Estefan

November 10 Ngày 10/11
Alex Higgins Alex Higgins

Greene & Sons Logistics Greene & Sons Logistics
22B Station Road 22B ng Station
Gladstone, BK Gladstone, BK
Dear Mr. Higgins, Kính g i ông Higgins,
I sincerely apologize for the delay in writing to you; Tôi chân thành xin l i vì s ch m tr trong vi c vi t
it is a busy time of the year as we are working on th cho ông; ây là m t th i gian b n r n trong n m
our annual reports now. I would first like to thank vì chúng tôi ang làm các báo cáo hàng n m c a
you for stepping in to speak at the Small Business chúng tôi bây gi . Tr c tiên tôi mu n c m n ông
Conference on very short notice. Your experience of ã tham gia phát bi u t i H i ngh doanh nghi p nh
the industry and insight into future trends made your khi c thông báo r t g p. Kinh nghi m c a ông v
talk one of the most well received and regarded ngành và hi u bi t v xu h ng trong t ng lai làm
presentations of the day. 200I have received a great cho bài nói chuy n c a ông tr thành m t trong
deal of positive feedback, and there has been a lot nh ng bài thuy t trình c ón nh n và ánh giá
of interest in your live cargo tracking cao nh t trong ngày. Tôi ã nh n c r t nhi u
application. Thank you again for sharing your ph n h i tích c c và ã có r t nhi u quan tâm n
expertise. I wish you continued success in ng d ng theo dõi hàng hóa tr c ti p c a ông. C m
the future. n ông m t l n n a vì ã chia s chuyên môn c a
ông. Tôi chúc b n ti p t c thành công trong
Yours Sincerely, t ng lai.
Leo Blair
Trân tr ng,
Leo Blair
196. Which speaker focused on the issue of 196. Di n gi nào t p trung vào v n qu n lý
managing staff? nhân s ?
(A) Mr. Smythe (A) Ông Smythe
(B) Ms. Marceau (B) Bà Marceau
(C) Mr. Trent (C) Ông Trent
(D) Ms. Yeo (D) Bà Yeo
197. Why did Ms. Estefan send the e-mail? 197. T i sao bà Estefan g i e-mail?
(A) To arrange a meeting (A) s p x p m t cu c h p
(B) To turn down an invitation (B) t ch i l i m i
(C) To ask about a conference program (C) h i v m t ch ng trình h i ngh
(D) To congratulate another speaker (D) chúc m ng m t di n gi khác
198. What is NOT mentioned about Ms. Estefan? 198. i u gì KHÔNG c c p v cô Estefan?
(A) She addressed the conference last year. (A) Cô y ã phát bi u t i h i ngh n m ngoái.
(B) She is an employee at a university. (B) Cô y là nhân viên t i m t tr ng i h c.
(C) She is busy completing an important (C) Cô y ang b n hoàn thành m t công vi c
piece of work. quan tr ng.
(D) She lives close to where the conference (D) Cô y s ng g n n i t ch c h i ngh .
is held.

199. What is suggested about Mr. Higgins? 199. i u gì c xu t v ông Higgins?

(A) He made a presentation in the morning. (A) Ông y ã thuy t trình vào bu i sáng.
(B) He is a specialist in outreach. (B) Ông là m t chuyên gia trong l nh v c ti p c n
(C) He attends the event every year. c ng ng.
(D) He regularly makes presentations. (C) Ông y tham d s ki n hàng n m.
(D) Ông y th ng xuyên thuy t trình.
200. What was Mr. Higgins’s presentation 200. Bài thuy t trình c a ông Higgins có th là v
probably about? v n gì?
(A) Online banking (A) Ngân hàng tr c tuy n
(B) Small business finance (B) Tài chính doanh nghi p nh
(C) Shipping and supply management (C) Qu n lý v n chuy n và cung ng
(D) Factory maintenance (D) B o trì nhà máy

Đ 3
Questions 147-148 refer to the following card.

Casa Williams Casa Williams
30 Regent Street, Chippendale, Sydney, NSW 2008 30 ng Regent, Chippendale, Sydney, NSW 2008
www.casawilliams.com.au www.casawilliams.com
Th này giúp b n c gi m giá 20% cho b t k b

dùng n u ng b ng s nào c a chúng tôi!
-------------------------
147This
card entitles you to a 20% discount on Chúng tôi c ng u ãi gi m giá 10% cho b t k
any of our fine china dining sets! giao d ch mua nào t b s u t p n b ng g m
------------------------- c a chúng tôi.
147 We also offer a 10% discount on any purchase -------------------------
from our ceramic dining collection. Nh ng u ãi gi m giá có giá tr n ngày 31/12.
-------------------------
These discounts are valid until December 31. • Th gi m giá này ch có giá tr t i nh ng c a hàng
Sydney c a chúng tôi.
· 148Thisdiscount card is valid only at
our Sydney stores.
147. What most likely is Casa Williams? 147. Casa Williams có kh n ng là gì nh t?
(A) A kitchen supplies store (A) M t c a hàng v t t nhà b p
(B) A local restaurant (B) M t nhà hàng a ph ng
(C) A factory outlet (C) M t c a hàng nhà máy
(D) A coffee shop (D) M t quán cà phê
148. What is indicated about the discounts offered? 148. Nh ng gì c ch nh v gi m giá c cung
(A) They are offered to first-time customers only. c p?
(B) They are limited to store employees only. (A) H ch c cung c p cho khách hàng l n u.
(C) They are valid for a limited time at (B) H ch gi i h n cho nhân viên c a hàng.
selected outlets. (C) Chúng có giá tr trong m t th i gian gi i h n
(D) They are applicable to online customers. t i nh ng c a hàng c l a ch n.
(D) Chúng c áp d ng cho khách hàng tr c tuy n.


149Neo Books is pleased to hold a public reading Neo Books hân h nh t ch c bu i c sách công
by Jane Yolen, a writer of children’s books, on khai c a Jane Yolen, m t nhà v n vi t sách thi u
Friday, May 3, from 4:00 P.M. to 6:00 P.M. Ms. nhi, vào th 6, ngày 3/5, t 4 gi n 6 gi chi u.
Yolen has twice won the Cambridge Children’s Cô Yolen ã hai l n giành gi i th ng Sách dành
Book Award. 150For this public reading, Ms. cho tr em c a Cambridge. i v i bu i c sách
Yolen will be reading from The Cloud Castle. công khai này, cô Yolen s c cu n Lâu ài trên
This novel is the third and final installment in the mây. Cu n ti u thuy t này là ph n th ba và là ph n
Let’s Play in the Clouds series, all of which have cu i cùng trong lo t sách Hãy vui ch i trên mây, t t
been bestsellers for the last two years and received c u là nh ng cu n sách bán ch y nh t trong hai
acclaim from book critics. Take advantage of this n m qua và nh n c s hoan nghênh t các nhà
opportunity to meet one of the most famous phê bình sách. T n d ng c h i này g p m t
children’s book writers in the world! Tickets are $6 trong nh ng nhà v n vi t sách thi u nhi n i ti ng
and can be bought from Neo Books, 126 Houghton nh t th gi i! Vé có giá 6 ô la và có th c mua
Road, Cambridge, or you can call the store to t Neo Books, 126 ng Houghton, Cambridge
purchase tickets at 581-4422. ho c b n có th g i cho c a hàng mua vé theo
s 581-4422.
149. Who is Ms. Yolen? 149. Cô Yolen là ai?
(A) The owner of Neo Books (A) Ch s h u c a Neo Books
(B) A book critic (B) M t nhà phê bình sách
(C) An author of a popular book series (C) M t tác gi c a m t b sách n i ti ng
(D) A librarian (D) M t th th
150. What is indicated about The Cloud Castle? 150. i u gì c ch ra v cu n Lâu ài trên mây?
(A) It won the Cambridge Children’s Book Award (A) Nó ã giành gi i th ng Sách dành cho tr em
(B) It has been sold all over the world. c a Cambridge.
(C) It is the last book in a series. (B) Nó ã c bán trên toàn th gi i.
(D) It was written more than two years ago. (C) ây là cu n sách cu i cùng trong m t b .
(D) Nó ã c vi t h n hai n m tr c.


SEASONAL SALES ASSOCIATE - YOGO HI P H I BÁN HÀNG THEO MÙA - YOGO
151Yogo is looking for energetic, hardworking Yogo ang tìm ki m nh ng ng i n ng ng, ch m
people to join our team for the holiday season. ch tham gia nhóm c a chúng tôi cho k ngh l .
Yogo features contemporary furniture and Yogo có n i th t và ph ki n hi n i. Chúng tôi

accessories. We invite you to join our family m i b n hòa nh p không khí gia ình c a chúng tôi
atmosphere at a fast-growing company. t i m t công ty ang phát tri n nhanh chóng.
The work schedule requires a combination of day, L ch trình làm vi c òi h i s k t h p c a công vi c

evening, and weekend/holiday work. ban ngày, bu i t i và cu i tu n/k ngh .
Come and work for us in a unique environment Hãy n và làm vi c cho chúng tôi trong m t môi
where you can gain experience and have fun making tr ng c áo, n i b n có th tích l y kinh nghi m
money! Our seasonal positions are a great way to và vui ch i ki m ti n! V trí theo mùa c a chúng tôi
get your foot in the door at an awesome company. là m t cách tuy t v i t chân vào m t công ty
tuy t v i.
Type: Part time
Hours: 20-30 per week Lo i hình: Bán th i gian
Experience: Experience in customer service and S gi : 20-30 m i tu n
experience working in a team environment Kinh nghi m: Có kinh nghi m v ch m sóc khách
Contact: Nancy Wu hàng và làm vi c trong môi tr ng nhóm
152How to apply: In person at store or e-mail Liên h : Nancy Wu
résumé to nwu@yogo.ca. Cách ng ký: Tr c ti p t i c a hàng ho c e-mail
s y u lí l ch n nwu@yogo.ca.
151. What is stated about Yogo? 151. Nh ng gì c nêu v Yogo?
(A) It recently opened another branch. (A) G n ây h ã m m t chi nhánh khác.
(B) It plans to hire additional staff members. (B) H có k ho ch thuê thêm nhân viên.
(C) It is famous for restoring antique furniture. (C) H n i ti ng v i vi c khôi ph c n i th t c .
(D) It is a family-owned company. (D) ó là m t công ty gia ình.
152. How can readers contact Ms. Wu? 152. Làm th nào c gi có th liên l c v i cô Wu?
(A) By sending their résumé by express mail (A) B ng cách g i s y u lý l ch c a h b ng th
(B) By sending a text message chuy n phát nhanh
(C) By visiting the store (B) B ng cách g i tin nh n v n b n
(D) By signing up on a company’s Web site (C) B ng cách n c a hàng
(D) B ng cách ng ký trên trang web c a công ty


Dave Edwards [4:01 P.M.] Dave Edwards [4 gi 01 chi u]
Hi, Sharon. Where are you at the moment? Xin chào, Sharon. B n ang âu vào lúc này?
--------------------------------------------------------------- ---------------------------------------------------------------
Sharon Steel [4:03 P.M.] Sharon Steel [4 gi 03 chi u]
I’m still in the office. Tôi v n còn trong v n phòng.
--------------------------------------------------------------- ---------------------------------------------------------------
153I’m at the city clinic for a checkup. I should be Tôi phòng khám thành ph ki m tra s c kh e.
finished by 4.45. Tôi s xong tr c 4 gi 45.
--------------------------------------------------------------- ---------------------------------------------------------------
Sharon Steel [4:08 P.M.] Sharon Steel [4 gi 08 chi u]
154Would you like me to pick you up? B n có mu n tôi ón b n không?
--------------------------------------------------------------- ---------------------------------------------------------------
That would be great. Do you know where the clinic i u ó s r t tuy t. B n có bi t phòng khám âu
is? It recently relocated. không? G n ây nó ã c di d i.
153. Why is Mr. Edwards visiting the clinic? 153. T i sao ông Edwards n th m phòng khám?
(A) He works there. (A) Ông y làm vi c ó.
(B) He is having a physical examination. (B) Ông y ang ki m tra s c kh e.
(C) He is decorating the reception area. (C) Ông y ang trang trí khu v c ti p tân.
(D) His office relocated there. (D) V n phòng c a ông y ã chuy n n ó.
154. At 4:10 P.M., what does Mr. Edwards mean 154. Vào lúc 4 gi 10 chi u, ông Edwards có ý gì
when he writes, “That would be great”? khi ông vi t, “ i u ó s r t tuy t”?
(A) He would like Sharon to see his doctor. (A) Ông y mu n Sharon g p bác s c a mình.
(B) He is happy to accept Sharon’s offer. (B) Ông y r t vui khi ch p nh n l i ngh
(C) He knows Sharon very well. c a Sharon.
(D) He thinks they should move to a (C) Ông y bi t Sharon r t rõ.
different location. (D) Ông y ngh r ng h nên di chuy n n m t a
i m khác.


River Cree Inn Khách s n River Cree
155Situated in the beautiful countryside, the River N m vùng nông thôn xinh p, khách s n River
Cree Inn is only 20 minutes away from Cree ch cách trung tâm thành ph Edmonton 20
downtown Edmonton and 40 minutes from phút và cách sân bay Edmonton 40 phút. Khách s n
Edmonton Airport. The River Cree Inn is an ideal River Cree là m t a i m lý t ng cho du khách
location for business travelers. Our rooms have kinh doanh. Phòng c a chúng tôi có thi t b v n
office equipment, Internet access, and, of course, phòng, truy c p Internet, và, t t nhiên, có nhi u
plenty of space. 156In addition, our guests can không gian. Ngoài ra, khách c a chúng tôi có th có
have access to our fitness center for a quy n s d ng trung tâm th d c c a chúng tôi v i
minimal charge. m t kho n phí r t nh .
With conference rooms ranging from small to large, V i các phòng h i ngh t nh n l n, khách s n
the River Cree Inn is the perfect place for River Cree là n i hoàn h o các t p oàn t ch c
corporations to hold business events. Our staff will các s ki n kinh doanh. Nhân viên c a chúng tôi s
be happy to help you plan your next s n lòng giúp b n lên k ho ch cho cu c h p kinh
business meeting. doanh ti p theo.
157For reservations, please contact the front desk t phòng, xin vui lòng liên h v i qu y l tân
at 780-484-2121 or e-mail us at theo s 780-484-2121 ho c g i e-mail cho chúng tôi
reservation@rivercreeinn.com. To speak with one theo a ch reservation@rivercreeinn.com. nói
of our event planners directly, please call chuy n tr c ti p v i m t trong nh ng ng i l p k
780-484-2100. More information about the River ho ch s ki n c a chúng tôi, vui lòng g i
Cree Inn, including detailed directions, can be seen 780-484-2100. Thông tin thêm v khách s n River
on our Web site at www.rivercreeinn.com. Cree, bao g m các h ng d n chi ti t, có th c
xem trên trang web c a chúng tôi t i
www.rivercreeinn.com.
155. Where is the River Cree Inn located? 155. Khách s n River Cree n m âu?
(A) In downtown Edmonton (A) T i trung tâm thành ph Edmonton
(B) In the rural area (B) nông thôn
(C) 20 minutes from Edmonton Airport (C) 20 phút t sân bay Edmonton
(D) 40 minutes from downtown Edmonton (D) 40 phút t trung tâm thành ph Edmonton
156. What is available for an extra charge? 156. Cái gì có th s d ng v i thêm m t kho n phí?
(A) Transportation to Edmonton Airport (A) V n chuy n n sân bay Edmonton
(B) Wireless Internet access (B) Truy c p Internet không dây
(C) An exercise facility (C) M t c s t p th d c
(D) A room upgrade (D) Nâng c p phòng
157. According to the advertisement, how can a 157. Theo qu ng cáo, làm th nào m t ng i có th
person make a room reservation? t phòng?
(A) By visiting the hotel’s Web site (A) B ng cách truy c p trang web c a khách s n
(B) By calling the front desk (B) B ng cách g i cho qu y l tân
(C) By contacting a travel agency (C) B ng cách liên h v i m t công ty du l ch
(D) By filling out a reservation form (D) B ng cách i n vào m u t phòng


To: <mayahilton@bigmail.com> T i: <mayahilton@bigmail.com>
From: <customerhelp@novaris.com> T : <customerhelp@novaris.com>
160Date: November 21 Ngày: 21/11
Subject: Your service complaint Ch : Khi u n i d ch v c a b n
Dear Ms. Hilton, Kính g i cô Hilton,
Novaris is proud to have earned a solid reputation Novaris t hào ã t c danh ti ng v ng ch c là

for being the leading name in our industry. This has tên tu i hàng u trong ngành công nghi p c a
been possible due to our successful track record of chúng tôi. i u này có th t c là do h s theo
providing exceptional service to our customers via dõi thành công c a chúng tôi v vi c cung c p d ch
various channels. 158According to our records, you v c bi t cho khách hàng c a chúng tôi thông qua
contacted our Customer Service Department on các kênh khác nhau. Theo h s c a chúng tôi, cô ã
November 7, and the time it took to deal with liên h v i b ph n ch m sóc khách hàng c a chúng
your inquiry exceeded our required tôi vào ngày 7/11 và th i gian gi i quy t yêu c u
response time. c a cô v t quá th i gian ph n h i yêu c u c a
chúng tôi.
158Iwould like to apologize for any inconvenience
the wait caused you. Novaris operates a strict Tôi mu n xin l i vì b t k s b t ti n nào mà s ch
policy of ensuring all customer inquiries are i gây ra cho cô. Novaris th c hi n m t chính sách
responded to within a target time. 159However, over nghiêm ng t m b o t t c các yêu c u c a
the last few weeks, we have experienced issues as khách hàng c tr l i trong th i gian c ra.
a result of system changes and an increase in the Tuy nhiên, trong vài tu n qua, chúng tôi ã g p ph i
volume of customer calls. s c do thay i h th ng và t ng s l ng cu c
g i c a khách hàng.
I am writing to assure you that we have made a
concerted effort to address the problems and that Tôi vi t th m b o v i cô r ng chúng tôi ã n
service levels have now been returned to our high l c ph i h p gi i quy t các v n và m c
standards. 160As a form of compensation for not d ch v hi n ã tr l i theo tiêu chu n cao c a chúng
meeting our service standards, I have applied $30 tôi. Nh m t hình th c b i th ng vì không áp ng
to your account. This payment will show on your các tiêu chu n d ch v c a chúng tôi, tôi ã chuy n
next phone bill, which will be sent to you in the 30 ô la vào tài kho n c a cô. Kho n thanh toán này
first week of December. s hi n th trên hóa n i n tho i ti p theo c a cô,
s c g i cho cô vào tu n u tiên c a tháng 12.
Thank you for choosing Novaris.
C m n cô ã ch n Novaris.
Best Regards,
Trân tr ng,
Percy Guy
Customer Service Director Percy Guy
Giám c ch m sóc khách hàng
158. For what reason did Mr. Guy write the e-mail? 158. Vì lý do gì mà ông Guy ã vi t e-mail?
(A) To promote a new product (A) qu ng bá m t s n ph m m i
(B) To apologize for failing to meet customer (B) xin l i vì không áp ng các c p ch m
service levels sóc khách hàng
(C) To inform a customer of his contact details (C) thông báo cho khách hàng v thông tin liên
(D) To announce changes in a company l c c a mình
(D) thông báo nh ng thay i trong m t công ty

159. What caused the problem according to 159. i u gì gây ra v n theo ông Guy?
Mr. Guy? (A) B ph n ch m sóc khách hàng nh n c
(A) The Customer Service Department received a m t s cu c g i.
number of calls. (B) Kho n thanh toán c a ông Guy b tr .
(B) Mr. Guy’s payment was late. (C) a ch c a ông Guy không chính xác trên
(C) Mr. Guy’s address was incorrect on the system. h th ng.
(D) Novaris did not meet its revenue targets. (D) Novaris không t c m c tiêu doanh thu.
160. What will take place at the beginning of 160. i u gì s di n ra vào u tháng t i?
next month? (A) Novaris s gi i thi u m t h th ng thanh
(A) Novaris will introduce a new billing system. toán m i.
(B) Novaris’s products will go on sale. (B) Các s n ph m Novaris s c bán.
(C) Ms. Hilton will receive compensation. (C) Cô Hilton s nh n c kho n b i th ng.
(D) A system will be upgraded. (D) M t h th ng s c nâng c p.

City Gives New Landmark the Thumbs Up Thành ph ng ý v i a danh m i
FRIDAY, JULY 12 — Since it was first built in TH 6, NGÀY 12/7 — K t khi c xây d ng
1852, the Central Exchange Building on 7th Avenue l n u tiên vào n m 1852, tòa nhà trao i trung
has been one of the city’s most famous landmarks. tâm trên i l 7 ã là m t trong nh ng a danh n i
161In addition to playing a major role in ti ng nh t c a thành ph . Ngoài vai trò chính trong
commerce, it was also home to Weston’s first th ng m i, ây còn là c a hàng bách hóa u tiên
department store before the building was c a Weston, tr c khi tòa nhà b h a ho n vào n m
destroyed by a fire in 1965. Following the fire, 1965. Sau v h a ho n, tòa nhà ã óng c a và quá
the Central Exchange closed, and suburbanization trình ngo i ô hóa d n d n làm t n h i s c s ng trung
gradually harmed Weston’s downtown vitality. As tâm c a Weston. Khi các doanh nghi p b t u di
businesses started to relocate elsewhere, the d i i n i khác, khu v c giàu có m t th i ã bi n
once-affluent area transformed from rows of i t nh ng dãy nhà Edwardian y mê ho c thành
enchanting Edwardian buildings into abandoned nh ng tàn tích b hoang. Tình hình v n không thay
ruins. The situation remained unchanged for almost i trong g n m t th h .
a generation.
Trong nh ng n m 1990, m t lo t các d án c i
In the 1990s, a series of renovation projects t o ã a khu v c trung tâm thành ph tr l i th i
returned the downtown area to its former glory. k huy hoàng tr c ây. Th tr ng Mike Barnes
Mayor Mike Barnes noted, “The historical buildings l u ý, “Các tòa nhà l ch s là m t c nh t ng
are a sight to behold, and the streets are much chiêm ng ng, và ng ph s ch s và an toàn h n
cleaner and safer.” However, the Central Exchange r t nhi u.” Tuy nhiên, tòa nhà không n m trong k
was not included in the revitalization plan, and it ho ch ph c h i, và nó v n còn trong tình tr ng m t
remained in a state of disrepair as calls to invest in n nh vì các cu c g i u t vào tòa nhà ã b b
the building were ignored due to a lack of funds. On qua do thi u v n. Vào th 4, các quan ch c thành
Wednesday, city officials finally gave the ph cu i cùng ã trao quy n tài tr cho vi c ph c
authorization to fund the restoration of the Central h i tòa nhà. Theo k ho ch hi n t i, n a trên c a tòa
Exchange. 162-A/B/CAccording to the current plans, nhà s c chuy n i thành c n h cao c p trong
the upper half of the building will be converted khi nh ng t ng d i s có m t lo t các c a hàng,
into luxury apartments while the lower levels will nhà hàng và a i m gi i trí.
feature a range of shops, restaurants, and
entertainment venues. Tuy nhiên, ch còn m t v n . Chi c ng h
trong tháp ng h n i ti ng c a tòa nhà ã b óng
However, there is just one problem remaining. b ng k t v cháy n m 1965. Ông Barnes tuyên b
The clock in the building’s famous clock tower has r ng các nhà quy ho ch thành ph mu n s a ng
been frozen since the fire in 1965. 163Mr. Barnes h nh ng m t s lo ng i ã c t ra liên quan
stated that city planners would like to fix the n ô nhi m ti ng n do nh ng chi c chuông. H i
clock but a number of concerns have been raised l ch s Weston ã kêu g i tòa nhà, bao g m tháp
regarding the noise pollution caused by the bells. ng h và chuông, c khôi ph c hoàn toàn.
The Weston Historical Society has called for the “Nh ng ti ng chuông c a ng h có m t l ch s
building, including its clock tower and bells, to be lâu dài và chúng nên reo lên m t l n n a,” trích l i
fully restored. “The chimes of the clock have a long ch t ch c a hi p h i, Shelley Alston. Cô y ã g i ý
history, and they should ring once again,” said the r ng nên gi m âm l ng và t n su t c a ti ng
president of the association, Shelley Alston. She has chuông h n là lo i b t t c chúng cùng nhau.
suggested that the volume and frequency of the
chimes should be reduced rather than removing
them all together.
161. Why did the Central Exchange close? 161. T i sao tòa nhà trao i trung tâm ã óng c a?
(A) The department store went out of business. (A) C a hàng bách hóa ã rút kh i kinh doanh.
(B) There was a fire in the building. (B) Có m t v h a ho n trong tòa nhà.
(C) The neighborhood became unclean and unsafe. (C) Khu ph tr nên ô u và không an toàn.
(D) The clock tower was too noisy. (D) Tháp ng h quá n ào.
162. What will NOT be included in the building to 162. Cái nào s KHÔNG n m trong vi c khôi ph c
be restored? tòa nhà?
(A) Apartments (A) C n h
(B) Restaurants (B) Nhà hàng
(C) Retail stores (C) C a hàng bán l
(D) Offices (D) V n phòng
163. What will most likely happen to the clock? 163. i u gì r t có th s x y ra v i ng h ?

(A) It will be sold. (A) Nó s c bán.
(B) It will be taken down. (B) Nó s c g xu ng.
(C) It will be repaired. (C) Nó s c s a ch a.
(D) It will be left as it is. (D) Nó s c l i nguyên tr ng.

Dear Samantha Mensch, Samantha Mensch thân m n,
164I’m writing to thank you for the wonderful Tôi vi t th c m n b n v bài vi t ánh giá
review article you wrote about our Thai tuy t v i mà b n ã vi t v nhà hàng Thái c a
restaurant in the magazine Gourmet London. My chúng tôi trên t p chí Gourmet London. Nhân viên
employees and I at the Golden Elephant were so c a tôi và tôi t i Voi Vàng r t vui m ng khi th y
delighted to see our restaurant featured in a national nhà hàng c a chúng tôi c ng trên m t t p chí
magazine, and we’re very grateful for the coverage. qu c gia, và chúng tôi r t bi t n v bài báo này.
— [1] —. 165I’d also like to say thank you for the — [1] —. Tôi c ng mu n nói l i c m n vì s quan
attention you paid to our menu, which we’ve tâm c a b n i v i th c n c a chúng tôi, mà
worked hard to differentiate from those of other chúng tôi ã làm vi c ch m ch phân bi t v i các
businesses. — [2] —. doanh nghi p khác. — [2] —.
166-A/B/CI’m
also pleased to announce that we’ll be Tôi c ng vui m ng thông báo r ng chúng tôi s gi i
launching three premium dishes in the upcoming thi u ba món n cao c p trong nh ng tháng t i và
months, and we’re also introducing a new budget chúng tôi c ng gi i thi u m t th c n c nh m i
menu for our lunchtime customers. We believe cho khách hàng vào gi n tr a. Chúng tôi tin r ng
the next step is to open a second restaurant in b c ti p theo là m m t nhà hàng th hai
London so that 167we can begin to expose our London chúng tôi có th b t u tr ng bày các
unique dishes to the rest of the capital. — [3] —. món n c áo c a mình cho ph n còn l i c a th
ô. — [3] —.

Once again, I’d like you to know how much I M t l n n a, tôi mu n b n bi t tôi ánh giá cao bài
appreciate the fantastic exposure. — [4] —. báo tuy t v i này r t nhi u. — [4] —.
Preeyah Kaewsak Preeyah Kaewsak

Golden Elephant Restaurant, South Woodford Nhà hàng Voi Vàng, South Woodford
164. What is the main purpose of the letter? 164. M c ích chính c a b c th là gì?
(A) To promote the Golden Elephant (A) qu ng bá nhà hàng Voi Vàng
(B) To announce three new dishes and a (B) công b 3 món n m i và 1 th c n n tr a
lunchtime menu (C) nói l i c m n n cô Mensch
(C) To say thank you to Ms. Mensch (D) yêu c u m t bài vi t ánh giá trong
(D) To request a review article in Gourmet London Gourmet London
165. What are the features of the Golden 165. Nh ng c tr ng c a nhà hàng Voi Vàng là gì?
Elephant Restaurant? (A) Nó có các th c n c áo.
(A) It has unique menus. (B) Nó n m London.
(B) It is located in London. (C) Nó có m t lo t các món n ngân sách n tr a.
(C) It has a range of lunchtime budget dishes. (D) Nó ph c v c món n Thái và ph ng Tây.
(D) It serves both Thai and Western food.
166. âu KHÔNG ph i là k ho ch t ng lai c a
166. What is NOT the future plan of the restaurant? nhà hàng?
(A) Introducing a new premium menu (A) Gi i thi u m t th c n cao c p m i
(B) Providing lunch menu (B) Cung c p th c n b a tr a
(C) Opening a new restaurant (C) M m t nhà hàng m i
(D) Posting ads in newspapers (D) ng qu ng cáo trên báo
“As a matter of fact, we're currently considering “Th c ra, chúng tôi hi n ang xem xét ng
Oxford Street.” Oxford.”
(A) [1] (A) [1]

(B) [2] (B) [2]
(C) [3] (C) [3]
(D) [4] (D) [4]


November 15 Ngày 15 tháng 11
Dr. Susan J. Lloyd Ti n s Susan J. Lloyd

H.T. Barker National Nutrition Center Trung tâm dinh d ng qu c gia H.T.Barker
92 Rockland Street 92 ng Rockland
Atwater, CA 95301 Atwater, CA 95602
Dear Dr. Singh: Kính g i ti n s Singh:

168I’m delighted to inform you that, on behalf of Tôi vui m ng thông báo v i cô r ng, thay m t cho
the International Nutritional Health Conference y ban h i ngh s c kh e dinh d ng qu c t
(INHC) committee, you have been selected as the (INHC), cô ã c ch n làm di n gi t i s ki n
speaker at our event in Vienna, Austria, next c a chúng tôi Vienna, Áo, vào n m t i. — [1] —.
year. — [1] —. The INHC will take place in the INHC s di n ra t i trung tâm h i ngh Amadeus t i
Amadeus Conference Center at the Hotel Maria Khách s n Maria Zernova t ngày 9 n ngày 13/2.
Zernova from February 9 to 13.
Chúng tôi s g p các nhà khoa h c dinh d ng hàng
We will meet with leading nutritional scientists to u th o lu n v m t lo t các v n v ch
discuss a range of issues on the topic of genetically ngu n vitamin chuy n hóa và chúng tôi mu n cô
modified vitamin sources, 168and we would like trình bày nh ng phát hi n c a cô v bí ngô kh ng
you to present your findings on giant pumpkins, l , xu t hi n g n ây trên T p chí Khoa h c và Dinh
which recently appeared in the Natural Agricultural d ng Nông nghi p T nhiên. Tôi tin r ng nghiên
Science and Nutrition Journal. I believe your c u tiên phong c a cô s c các nhà khoa h c và
pioneering research will be of particular interest to ng i tham d khác quan tâm t i h i ngh th ng
other scientists and attendees at our annual niên c a chúng tôi. — [2] —.
conference. — [2] —.
H n n a, Ti n s Sirius Peruzzi, ng i mà tôi tin là
169Furthermore, Dr. Sirius Peruzzi, whom I c ng tác nghiên c u c a cô t i NYU, s phát bi u t i
believe was your research associate at NYU, will INHC vào th ba, ngày 9/2. Ông s trình bày nh ng
be speaking at the INHC on Tuesday, February phát hi n c a mình v bí ngô khoai tây lai, c
9. He will be presenting his findings on hybrid phát tri n g n ây t i phòng thí nghi m Bells Anh.
potato-pumpkins, which were recently developed at N u cô s n sàng tham d s ki n này, chúng tôi s
Bells Lab in England. 169If you are willing to s p x p b n phát bi u vào th n m. — [3] —.
attend the event, we will arrange for you to speak
on Thursday. — [3] —. Vui lòng tìm gói chào ón c a chúng tôi cho các
khách m i c ính kèm. Nó cung c p các m c
Please find our welcome package for guest speakers tiêu c a h i ngh , l ch trình b n ngày, chính sách
attached. 171/169-D/BIt provides the conference aims, thanh toán cho di n gi và thông tin v n chuy n.
the four-day schedule, the guest speaker payment — [4] —. N u cô mu n ch p nh n ngh c a
policy, and transportation information. — [4] —. chúng tôi phát bi u t i s ki n, vui lòng i n vào
169-CIf you would like to accept our offer to speak m u ính kèm và g i cho y ban INHC tr c
at the event, please complete the enclosed form ngày 10/12.
and send it to the INHC committee by December 10.
Trân tr ng,
Yours Faithfully,
Susan J. Lloyd
Susan J. Lloyd Ch t ch y ban
Committee Chairperson H i ngh s c kh e dinh d ng qu c t
International Nutritional Health Conference

168. What is Dr. Singh being invited to do? 168. Ti n s Singh c m i làm gì?
(A) Speak about his research with Dr. Peruzzi (A) Nói v nghiên c u c a mình v i ti n s Peruzzi
(B) Speak about Dr. Peruzzi’s research on giant (B) Nói v nghiên c u c a ti n s Peruzzi v bí ngô
pumpkins kh ng l
(C) Present his research findings at a hotel (C) Trình bày k t qu nghiên c u c a mình t i
in Vienna m t khách s n Vienna
(D) Attend a conference at Bells Lab in England (D) Tham d m t h i ngh t i phòng thí nghi m
Bells Anh
169. When does Dr. Lloyd want Dr. Singh to speak
at the conference? 169. Khi nào ti n s Lloyd mu n ti n s Singh phát
(A) On February 9 bi u t i h i ngh ?
(B) On February 10 (A) Ngày 9/2
(C) On February 11 (B) Ngày 10/2
(D) On February 12 (C) Ngày 11/2
(D) Ngày 12/2
170. What is NOT included with the
invitation letter? 170. i u gì KHÔNG c bao g m trong th m i?
(A) A conference timetable (A) L ch trình h i ngh
(B) Information on menu options (B) Thông tin v các tùy ch n th c n
(C) An acceptance form (C) M t m u n ch p nh n
(D) The objectives of the event (D) M c tiêu c a s ki n
and [4] does the following sentence best belong? [4] câu nào sau ây thu c v câu nào t t nh t?
“I’ve also included a description of our offer of Tôi c ng g i kèm m t b n mô t l i ngh c a

accommodations at the Maria Zemova.” chúng tôi v ch t i Maria Zemova.
(A) [1] (A) [1]

(B) [2] (B) [2]
(C) [3] (C) [3]
(D) [4] (D) [4]

Rachel Long [1:30 P.M.] Rachel Long [1 gi 30 tr a]
Hi, all. I just reviewed the copy of the advertisement Chào m i ng i. Tôi v a xem l i b n sao chi n d ch
campaign for our hotel that we plan on running in qu ng cáo cho khách s n c a chúng ta mà chúng ta
the Kingston Times and would like to request d nh ch y trên th i báo Kingston và mu n yêu
one change. c u m t thay i.
Nigel Yalk [1:31 P.M] Nigel Yalk [1 gi 31 tr a]

Hi, Rachel. What would you like to change? Chào Rachel. B n mu n thay i gì?

172The ad states that the free airport shuttle bus Qu ng cáo nói r ng xe buýt a ón sân bay mi n
operates five times a day. 172/173However, Mr. phí ho t ng n m l n m t ngày. Tuy nhiên, ông
James recently added two more runs. James g n ây ã thêm hai chuy n n a.
Andrew Rose [1:35 P.M.] Andrew Rose [1 gi 35 tr a]

Yes, that’s correct. Sun Air recently started to offer úng r i. Sun Air g n ây ã b t u cung c p thêm
more regular flights to the city, 173and Mr. James is các chuy n bay nh k n thành ph , và ông
keen to ensure that we do the same. James mu n m b o r ng chúng ta c ng làm v y.

Nigel Yalk [1:37 P.M.] Nigel Yalk [1 gi 37 tr a]

Oh, no, I sent the ad to the newspaper this morning. , không, tôi ã g i qu ng cáo n t báo sáng nay.
The deadline for this Friday’s issue was H n chót cho n ph m th sáu này là gi n tr a
lunchtime today. hôm nay.
Andrew Rose [1:39 P.M.] Andrew Rose [1 gi 39 tr a]

I've worked on ad campaigns with that news outlet Tôi ã t ng th c hi n các chi n d ch qu ng cáo v i
before. That place is usually quite flexible. I have a t báo ó tr c ây. N i ó th ng khá linh ho t.
contact who works on the advertisement team. I will Tôi có bi t m t ng i làm vi c trong nhóm qu ng
get in touch with him and ask if we can make a cáo. Tôi s liên l c v i anh y và h i li u chúng ta
minor change to the ad. có th thay i nh cho qu ng cáo không.
Nigel Yalk [1:40 P.M] Nigel Yalk [1 gi 40 tr a]

That would be really useful. 174I know that more i u ó th c s s h u ích. Tôi bi t nhi u chuy n
shuttle runs will be a major draw for many xe buýt a ón h n s là l i th l n cho nhi u
business travelers, so it would be great to khách i công tác, vì v y s r t tuy t khi chúng
promote them. c qu ng bá.

Thanks, Nigel. One more thing that you may wish to C m n, Nigel. M t i u n a mà b n có th mu n
check is whether the fax number you provided in the ki m tra là li u s fax b n cung c p trong qu ng cáo
ad is still in use. 175I’m not sure whether we have có còn c s d ng hay không. Tôi không ch c
a fax number anymore. chúng ta có s fax n a hay không.
Nigel Yalk [1:43 P.M.] Nigel Yalk [1 gi 43 tr a]

Good point. I’ll double-check that immediately. Ý hay y. Tôi s ki m tra l i ngay l p t c.
172. What did the hotel recently do? 172. Khách s n g n ây ã làm gì?
(A) Renovated some of its restaurants service (A) C i t o m t s d ch v nhà hàng c a nó
(B) Added more rooms (B) ã thêm nhi u phòng
(C) Increased the frequency of shuttle more (C) T ng t n su t a ón b ng xe buýt
buses runs nhi u h n
(D) Hired a new manager (D) Thuê m t ng i qu n lý m i
173. Who most likely is Mr. James? 173. Ông James có kh n ng là ai nh t?

(A) A hotel manager (A) M t ng i qu n lý khách s n
(B) A newspaper reporter (B) M t phóng viên báo
(C) An airline representative (C) M t i di n hãng hàng không
(D) An employee at an advertising agency (D) M t nhân viên t i m t công ty qu ng cáo
174. What does Mr. Yalk think about the 174. Ông Yalk ngh gì v d ch v m i?
new service? (A) Nó s òi h i khách s n mua thêm xe buýt.
(A) It will require the hotel to purchase more buses. (B) Nó s t ng l ng t phòng khách s n.
(B) It will increase the reservation of (C) Nó s làm gi m l ng t ch nhà hàng.
hotel rooms. (D) Nó s b o m cho ông ta c th ng ch c.
(C) It will decrease restaurant bookings.
(D) It will secure him a promotion. 175. Vào lúc 1 gi 43 tr a, ông Yalk có ý gì khi ông
vi t, “Tôi s ki m tra l i ngay l p t c”?
175. At 1:43 P.M., what does Mr. Yalk mean when (A) Anh y s liên l c v i t báo.
he writes, “I’ll double-check that immediately”? (B) Anh y s g i e-mail m t s khách.
(A) He will contact the newspaper. (C) Anh ta s xác nh xem m t s thông tin là
(B) He will e-mail some guests. chính xác hay không.
(C) He will determine whether some information (D) Anh y s tr ti n cho m t qu ng cáo khác.
is correct.
(D) He will pay for another advertisement.

Questions 176-180 refer to the following advertisement and e-mail.

AROUND LONDON DAILY TOURS! DU L CH VÒNG QUANH LONDON
M I NGÀY
176 Areyou visiting London soon? See
all the amazing sites in this city by B n s s m n th m London ch ? Xem t t c các
going on Around London’s amazing daily tours! trang web tuy t v i trong thành ph này b ng cách
We conduct four tours every day: two in the tham gia du l ch vòng quanh London m i ngày!
morning and two in the afternoon. 177-B/D/AFees Chúng tôi ti n hành b n chuy n m i ngày: hai vào
include admission to all sites, double-decker bus bu i sáng và hai vào bu i chi u. L phí bao g m phí
transportation, a tour guide, and refreshments. vào c a t t c a danh, v n chuy n b ng xe buýt
All tours leave from King’s Cross Station. Choose hai t ng, h ng d n viên du l ch và gi i khát. T t c
from the following packages: các tour du l ch kh i hành t ga Ngã T Vua. Hãy
l a ch n các gói sau:
· Historic London: 179St. Paul’s Cathedral,
Westminster Abbey, Buckingham Palace, and · London l ch s : Nhà th l n St. Paul, Tu
Trafalgar Square. Bus leaves at 8:30 A.M. vi n Westminster, Cung i n Buckingham
from King’s Cross and returns to the same và Qu ng tr ng Trafalgar. Xe buýt kh i
location by 12:30 P.M. hành lúc 8 gi 30 sáng t Ngã T Vua và tr
v v trí ban u tr c 12 gi 30 tr a.
· 180Elizabethan London: Westminster Abbey,
Tower of London, Shakespeare’s Globe · London th i Elizabeth: Tu vi n
Theatre, and Tower Bridge. Bus leaves at 9 Westminster, Tháp London, Nhà hát toàn
A.M. from King’s Cross and returns to the same c u Shakespeare, và C u Tháp. Xe buýt kh i
location by 1 P.M. hành lúc 9 gi sángt Ngã T Vua và tr v
v trí ban u tr c 1 gi tr a.
· London Shopping: Harrods Department Store,
Portobello Market, Camden Market, and Harvey · Mua s m London: C a hàng bách hóa
Nichols Department Store. Bus leaves at 1:30 Harrods, Ch Portobello, Ch Camden và
P.M. from King’s Cross and returns to the same C a hàng bách hóa Nichols. Xe buýt kh i
location by 5:30 P.M. hành lúc 1 gi 30 tr a và tr v v trí ban
u tr c 5 gi 30 chi u.
· London Architecture: Westminster Abbey, the
London Eye, Tower Bridge, and Canary Wharf. · Ki n trúc London: Tu vi n Westminster,
Bus leaves at 1 P.M. from King’s Cross and M t Luân ôn, C u Tháp và B n Canary.
returns to the same location by 5 P.M. Xe buýt kh i hành lúc 1 gi tr a t Ngã T
Vua và tr v v trí ban u tr c 5
178For information on rates for both groups and gi chi u.
individuals or to make a reservation, visit
www.aroundlondontours.co.uk. bi t thông tin v giá cho c nhóm và t ng ng i
ho c t ch , hãy truy c p
www.aroundlondontours.co.uk.
To: Jake Murphy <jakem@hotmail.com> T i: Jake Murphy <jakem@hotmail.com>
From: Roberta Hanson T : Roberta Hanson <robhanson@zoommail.com>
<robhanson@zoommail.com> Ngày: 29/4
Date: April 29 Ch : Chuy n i London
Subject: London Trip
Chào Jake!
Hi, Jake!
B n và v c a b n ph i r t vui m ng v chuy n i
You and your wife must be so excited about your c a b n! Tôi thích n th m London. Vâng, nó là
trip! I loved visiting London. Yes, it is quite an m t thành ph khá t và b n có th tr r t nhi u
expensive city, and you can pay a lot of money for ti n cho phí vào c a cho t t c a danh. Nh ng tôi
admission fees to all the sites. But I used a tour ã nh m t công ty du l ch trong khi tôi ó và r t

agency while I was there and highly recommend it. khuy n khích nó. Phí vào c a cho t t c các a
Admission fees for all the sites were included in the danh ã c bao g m trong giá, vì v y nó có th
price, so it might help you save some money. I giúp b n ti t ki m m t s ti n. Tôi ã vi ng th m
visited St. Paul’s Cathedral, Westminster Abbey, Nhà th l n St. Paul, Tu vi n Westminster, Cung
Buckingham Palace, and Trafalgar Square on my i n Buckingham và Qu ng tr ng Trafalgar trong
tour, and the cost was only $65. 180But I know you chuy n i c a tôi và chi phí ch là 65 ô la. Nh ng
are interested in Shakespeare, so there is another tôi bi t b n quan tâm n Shakespeare, vì v y có
tour which is offered that I would recommend. m t tour du l ch khác c cung c p mà tôi mu n
gi i thi u.
You don’t have to worry about transportation or
even drinks as everything is provided. The Web site B n không ph i lo l ng v vi c i l i hay th m chí là
is www.aroundlondontours.co.uk if you want more u ng vì m i th u c cung c p. Trang web
information. là www.aroundlondontours.co.uk n u b n mu n bi t
thêm thông tin.
I hope you have a great trip!
Tôi hy v ng b n có m t chuy n i tuy t v i!
Roberta
Roberta
176. For whom is the advertisement most 176. Qu ng cáo r t có th dành cho ai nh t?
likely intended? (A) Du l ch
(A) Travelagents (B) Khách du l ch
(B) Tourists (C) Chính quy n a ph ng
(C) Local residents (D) Ch doanh nghi p
(D) Business owners
177. Chuy n i vòng quanh London không cung c p
177. What does Around London NOT provide? cái gì?
(A) Drinks (A) u ng
(B) Entrance fees (B) Phí vào c a
(C) Hotel pickup (C) ón t i khách s n
(D) Bus transportation (D) V n t i b ng xe buýt
178. According to the advertisement, what is 178. Theo qu ng cáo, nh ng gì có s n trên

available on the Web site? trang web?
(A) The costs of packges (A) Chi phí c a các gói
(B) A list of hotels (B) M t danh sách các khách s n
(C) Admission fees for sites (C) Phí vào c a các a danh
(D) The summer schedule (D) L ch trình mùa hè
179. At what time did Roberta Hanson start 179. Vào m y gi Roberta Hanson ã b t u chy n
her tour? i c a mình?
(A) 8:30 A.M. (A) 8 gi 30 sáng
(B) 9:00 A.M. (B) 9 gi sáng
(C) 1:00 P.M. (C) 1 gi tr a
(D) 1:30 P.M.. (D) 1 gi 30 tr a
180. Chuy n i nào mà Roberta ngh Jake i?

180. Which tour does Roberta suggest Jake take? (A) London l ch s
(A) Historic London (B) London th i Elizabeth
(B) Elizabethan London (C) Mua s m London
(C) London Shopping (D) Ki n trúc London
(D) London Architecture

Questions 181-185 refer to the following memo and article.

MEMO B N GHI NH
To: All Employees Kính g i: T t c nhân viên

From: Randy Gibbins, Human Resources Manager T : Randy Gibbins, Giám c nhân s
Subject: The Street Party Ch : B a ti c ng ph
181The traditional Street Party will be held on B a ti c ng ph truy n th ng s c t ch c
June 4. As regularly done, Fourth Avenue will be vào ngày 4/6. Nh th ng l , i l 4 s óng vào
closed to traffic during that date from 7:00 A.M. ngày ó t 7 gi sáng n 5 gi chi u. T t c nhân
to 5:00 P.M. All employees are requested to use viên c yêu c u s d ng l i vào d ch v trong
the service entrance during the day of the street ngày c a b a ti c ng ph . Vui lòng xu t trình
party. 182Please present your company ID to the th công ty c a b n cho nhân viên b o v l i vào
guards at the service entrance. Thank you in d ch v . C m n b n tr c vì s kiên nh n c a b n.
advance for your patience.
C ng gi ng nh t i l k ni m n m ngoái, Thunder
Just like at last year’s celebration, Thunder Shipping Shipping là m t trong nh ng nhà tài tr s ki n. Các
is one of the event sponsors. 185The top managers, nhà qu n lý hàng u, bao g m giám c i u hành
including CEO Blake Robertson, will attend the Blake Robertson, s tham d s ki n cùng v i gia
event along with their families. Everyone is also ình c a h . M i ng i c ng c khuy n khích
encouraged to participate in the annual celebration. tham gia l k ni m hàng n m. i u này ã tr
This has become a part of our annual recreational thành m t ph n c a ch ng trình gi i trí hàng n m
program. Hope to see everyone there! c a chúng ta. Hy v ng s g p t t c m i ng i ó!
The Street Party starts soon! B a ti c ng ph s s m b t u!
by James Daniels c a James Daniels
TAUNTON (JUNE 4, 2018) — Taunton is TAUNTON (THÁNG 4/2018) — Taunton s t

celebrating its annual Street Party with the ch c b a ti c ng ph hàng n m v i c ng ng.
community. The activity was started as part of a Ho t ng này c b t u nh m t ph n c a
community recreation program in 2012. 184Several ch ng trình gi i trí c ng ng vào n m 2012. M t
companies with offices on Fourth Avenue usually s công ty có v n phòng trên i l 4 th ng óng
serve as sponsors of the events. vai trò là nhà tài tr cho các s ki n.
The party is scheduled to start at 8:00 A.M. and will B a ti c d ki n b t u lúc 8 gi sáng và s k t
end at 4:30 P.M. More than 50 exhibitors will be at thúc lúc 4 gi 30 chi u. H n 50 nhà tri n lãm s có
the event. For this year, the theme of the event is m t t i s ki n. i v i n m nay, ch c a s ki n
family fun. 183-C/DSouvenir stands, various park là ni m vui gia ình. Ng i tham d có th t n
rides, market stalls, and craft workshops can be h ng các gian hàng l u ni m, trò ch i u quay
enjoyed by attendees. 183-ALive performances and khác nhau, qu y hàng trong ch , và x ng th công.
entertainment will take place to make the event Nh ng màn bi u di n tr c ti p và gi i trí s di n ra
more fun. làm cho s ki n vui v h n.
Details of all the activities will be published in the Chi ti t v t t c các ho t ng s c công b trên
Taunton Gazette as well as on the Web site of the công báo Taunton c ng nh trên trang web c a
Taunton Town Center. Leaflets containing more trung tâm th tr n Taunton. T r i ch a nhi u chi
details of the events will be distributed by shops and ti t v các s ki n s c phân ph i b i các c a
libraries to encourage more people to attend. hàng và th vi n khuy n khích nhi u ng i tham
According to the organizers, most of the activities d . Theo ban t ch c, h u h t các ho t ng u
are free of charge. For more information, contact mi n phí. bi t thêm thông tin, liên h v i Martha
Martha Stewart at (877) 345-255661. Stewart theo s (877) 345-255661.

181. What is the main purpose of the memo? 181. M c ích chính c a b n ghi nh là gì?
(A) To inform employees about a temporary (A) thông báo cho nhân viên v m t th t c
procedure t m th i
(B) To ask for a meeting on community (B) Yêu c u m t cu c h p v trách nhi m c ng
responsibility ng
(C) To sponsor a community event (C) tài tr cho m t s ki n c ng ng
(D) To set up a weekend conference (D) thi t l p m t h i ngh cu i tu n
182. How can employees use the service entrance? 182. Làm th nào nhân viên có th s d ng l i vào
(A) By attending the Street Party d ch v ?
(B) By asking for a specialbadge from the guards (A) B ng cách tham d Street Party
(C) By showing their company ID cards (B) B ng cách yêu c u m t c bi t t lính canh
(D) By calling the event organizing committee (C) B ng cách xu t trình th công ty c a h
(D) B ng cách g i cho ban t ch c s ki n
183. According to the article, what will NOT take
place at the event? 183. Theo bài báo, i u gì s KHÔNG di n ra t i
(A) Live music s ki n?
(B) A lecture on parenting (A) Nh c s ng
(C) Children’s rides (B) M t bài gi ng v nuôi d y con cái
(D) A craft workshop (C) Các trò u quay cho tr em
(D) M t x ng th công
184. What does the article imply about the
Street Party? 184. Bài báo ng ý gì v b a ti c ng ph ?
(A) It has been held for about ten years. (A) Nó ã c t ch c trong kho ng m i n m.
(B) It is a quarterly event. (B) ây là m t s ki n hàng quý.
(C) Local companies participate actively in (C) Các công ty a ph ng tham gia tích c c
the event. vào s ki n.
(D) The town generously supports local artists. (D) Th tr n hào phóng h tr các ngh s
a ph ng.
185. Who is an executive at Thunder Shipping?
(A) Mr. Daniels 185. Ai là giám c i u hành t i Thunder
(B) Mr. Gibbins Shipping?
(C) Ms. Stewart (A) Ông Daniels
(D) Mr. Robertson (B) Ông Gibbins
(C) Cô Stewart
(D) Ông Robertson
Questions 186-190 refer to the following e-mails and table.

To: June Whitfeld T i: June Whitfeld
From: Cara Ramsbottom T : Cara Ramsbottom
Date: July 1, 2018 Ngày: 1/7/2018
Subject: Quotations for landscaping services Ch : Báo giá d ch v c nh quan
Hi June, Chào June,

186Further to your recent request, I contacted V yêu c u g n ây c a b n, tôi ã liên h v i b n
four landscaping companies to request công ty c nh quan yêu c u báo giá cho công vi c
quotations for the work we require to improve chúng tôi yêu c u c i thi n di n m o c a khu v c
the appearance of the area outside the building. bên ngoài tòa nhà. Vui lòng tìm m t b ng ính kèm
Please find a table attached that contains the full có ch a các chi ti t y c a các c tính tôi
details of the estimates I received. nh n c.

I would appreciate it if you could inform me how Tôi s ánh giá cao n u b n có th thông báo cho tôi
flexible you are in terms of the budget of $5,000 and m c linh ho t c a b n v ngân sách 5,000 ô la
the target completion date of November 3. và ngày hoàn thành m c tiêu vào ngày 3/11.
As you will see from the attached table, each Nh b n s th y t b ng ính kèm, m i xu t
proposal is relatively unique, and it is difficult to t ng i c áo và r t khó quy t nh nhà cung
decide which provider to recommend. However, I c p nào s ch n ra. Tuy nhiên, tôi t ng có kinh
do have previous experience working with the most nghi m làm vi c v i nhà cung c p m c giá cao nh t
expensive vendor and can vouch for the quality of và có th ch ng minh cho ch t l ng công vi c c a
its work. I am confident that firm will do mình. Tôi t tin r ng công ty s làm t t công vi c.
good work.
Xin vui lòng thông báo cho tôi v b c ti p theo
Please inform me of the next step you wish to take. b n mu n th c hi n.
Cara Cara
Building Facilities Manager Qu n lý tòa nhà
Earliest Ngày hoàn
Vegetation and Nhà cung Th m th c v t
Provider Completion Estimate Notes thành s m c tính Ghi chú
Shrubbery c p và cây b i
Date nh t
Moreton Carnations, box Moreton Hoa c m ch ng, Thi t k t i
Bright and
Gardens tree hedges, and October 15 $3,400 Gardens hàng gi u h p và 15/10 3,400 ô la sáng và y
colorful design
Landscaping roses Landscaping hoa h ng màu s c
Fragrant Hoa th m s
Robeson Hoa o i h ng và
190
Robeson Lavender and flowers that 30/10 3,600 ô la thu hút ng
October 30 $3,600 Gardens cây bách xù
Gardens juniper bushes will atrract v t hoang dã
wildlife Heavenly t ti n nh ng
Hoa l c bình, hoa
Expensive but Garden 9/11 5,900 ô la s v n y màu
Heavenly Hyacinths, cúc và hoa h ng
will remain Sculpting s c quanh n m
Garden chrysanthemums, November 9 $5,900
colorful all Giá th p nh t
Sculpting and roses
year round Hàng gi u và nh ng thi t k
Shurbs Plus 1/11 2,500 ô la
Lowest price b i cây t ng i
Hedges and
Shurbs Plus November 1 $2,500 but relatively n gi n
bushes
plain design
To: Cara Ramsbottom T i: Cara Ramsbottom
From: June Whitfeld T : Tháng Sáu Whitfeld
Date: July 2 Ngày: 2/7
Subject: Quotations for landscaping services Ch : Báo giá d ch v c nh quan
Hi Cara, Chào Cara,
Thanks for your e-mail and the detailed information. C m n e-mail c a b n và thông tin chi ti t.
Unfortunately, we are only able to consider Th t không may, chúng tôi ch có th xem xét các
providers who are able to complete the project in nhà cung c p có th hoàn thành d án tr c ngày
advance of the targeted completion date because we hoàn thành m c tiêu vì chúng tôi s t ch c m t
are hosting an open house in the middle of ngôi nhà m vào gi a tháng 11 và i u quan tr ng
November and it is important that the landscaping là c nh quan ph i hoàn thành tr c ó.
be complete by then.
Cá nhân tôi ngh r ng nh ng bông hoa th m s là
190I personally think that the fragrant flowers m t s b sung t t p và có th h p d n h n nh ng
would be a nice addition and might be more hàng rào h p, nên chúng ta s theo l a ch n ó.
attractive than box hedges, so let’s go with
that option. Tôi mu n nhân c h i này nói v i b n r ng tôi
r t n t ng v i cách mà b n ã x lý công vi c
I want to take this opportunity to tell you that I have này. V i th c t là b n ch a quen v i vai trò này,
been impressed with the way in which you have cách ti p c n c a b n ã c khen ng i.
189
handled this task. Given the fact that you are
new to the role, your approach has been Vui lòng s p x p l ch h n phù h p v i nhà cung c p
commendable. và cho tôi hay khi b n ã hoàn t t l ch trình
làm vi c.

Please make the appropriate arrangements with the Trân tr ng,

vendor and let me know when you have finalized
the work schedule. June Whitfeld
T ng giám c
Best Regards,
June Whitfeld
General Manager
186. Why did Ms. Ramsbottom contact 186. T i sao cô Ramsbottom liên l c cô Whitfield?
Ms. Whitfield? (A) nói v i cô y r ng m t d án s không c
(A) To tell her that a project will not be completed hoàn thành úng h n
on time (B) thông báo cho cô y r ng ã có m t s thay
(B) To inform her that there have been some i trong m t vài công vi c ang di n ra
changes in some ongoing work (C) tìm ki m th a thu n cho m t k ho ch cô y
(C) To seek agreement for a plan she has developed ã phát tri n
(D) To share some information she was asked (D) chia s m t s thông tin cô ã c yêu c u
to provide cung c p
187. Which vendor has Ms. Ramsbottom previously 187. Nhà cung c p nào ã t ng làm vi c v i cô
worked with? Ramsbottom tr c ây?
(A) Moreton Gardens Landscaping (A) Moreton Gardens Landscaping
(B) Robeson Gardens (B) Robeson Gardens
(C) Heavenly Garden Sculpting (C) Heavenly Garden Sculpting
(D) Shrubs Plus (D) Shrubs Plus
188. In the first e-mail, the phrase “vouch for” in 188. Trong e-mail u tiên, c m t “b o m” dành
paragraph 3, line 5, is closest in meaning to trong o n 3, dòng 5, có ngh a g n nh t v i t
(A) buy (A) mua
(B) observe (B) quan sát
(C) confirm (C) xác nh n
(D) watch (D) xem
189. What is suggested about Ms. Ramsbottom in 189. i u gì c ám ch v cô Ramsbottom trong

the second e-mail? email th hai?
(A) She has experience working as a landscape (A) Cô y có kinh nghi m làm vi c nh m t ng i
gardener. làm v n c nh quan.
(B) She is June's superior. (B) Cô y là c p trên c a June.
(C) She just took the position. (C) Cô y v a m i nh n v trí.
(D) She really likes roses. (D) Cô y th c s thích hoa h ng.
190. What is the cost of the landscaping likely 190. Chi phí c nh quan có th là bao nhiêu?
to be? (A) 3,400 ô la
(A) $3,400 (B) 3,600 ô la
(B) $3,600 (C) 5,900 ô la
(C) $5,900 (D) 2,500 ô la
(D) $2,500

Questions 191-195 refer to the following e-mails and order form.

To: <customer.services@homecare.com> T i: <customer.service@homecare.com>
From: <jroberts@androidmail.com> T : <jroberts@androidmail.com>
Subject: Online Order T-8745 Ch : n hàng tr c tuy n T-8745
To Whom It May Concern: G i n nh ng ai có liên quan:
Last weekend, I placed an order online for a new Cu i tu n tr c, tôi ã t hàng tr c tuy n cho m t
bookcase. The box in which the bookcase was t sách m i. Chi c h p trong ó ch a t sách c
shipped appeared to be undamaged when I signed v n chuy n d ng nh không b h h i khi tôi ký
for the item. However, when I unpacked it, I found tên nh n món hàng. Tuy nhiên, khi tôi m h p, tôi
that the side of the bookcase was severely scratched. th y r ng bên c nh c a t sách b tr y x c
nghiêm tr ng.
I have attached some pictures of the bookcase and
the packaging for your attention. Tôi ã ính kèm m t s hình nh c a t sách và bao
bì b n chú ý.
191I have purchased many items from you online
in the past without incident. As opposed to a Tôi ã mua nhi u m t hàng t b n tr c tuy n tr c
refund, I would appreciate it if you could send me a ây mà không có s c . Thay vì hoàn l i ti n, tôi s
replacement bookshelf. Please resolve this matter at ánh giá cao n u b n có th g i cho tôi m t k sách
your earliest convenience. thay th . Vui lòng gi i quy t v n này s m nh t
có th .
Best Regards,
Trân tr ng,
J. Roberts
J. Roberts
To: <jroberts@androidmail.com> T i: <jroberts@androidmail.com>
From: <customer.services@homecare.com> T : <customer.service@homecare.com>
Subject: Online Order T-8745 Ch : n hàng tr c tuy n T-8745
Dear Mr. Roberts, Th a ông Roberts,
Thank you for contacting us regarding online C m n ông ã liên h v i chúng tôi v n t
order T-8745. hàng tr c tuy n T-8745.
Please accept our sincere apologies for the fact that Xin vui lòng ch p nh n l i xin l i chân thành c a
the item arrived damaged. 193/194-AIn addition to chúng tôi cho vi c món hàng n b h h ng. Ngoài
providing you with a replacement bookshelf, vi c cung c p cho b n m t k sách thay th , chúng
194-C/Dwe would like to arrange for our delivery tôi mu n s p x p cho i ng giao hàng c a chúng
team to assemble the item for you in your home tôi l p ráp v t ph m cho b n trong nhà c a b n và
and to remove the damaged bookcase at no lo i b t sách b h h ng mi n phí.
additional charge.
Vui lòng liên h v i trung tâm ch m sóc khách hàng
Please contact our toll-free customer call center at mi n phí c a chúng tôi theo s 1-800-786-5423
1-800-786-5423 between 9:30 A.M. and 5:30 P.M. trong kho ng 9 gi 30 sáng n 5 gi 30 chi u t
from Monday to Friday to schedule delivery. th 2 n th 6 lên l ch giao hàng. Ngoài ra, b n
Alternatively, you can book a delivery slot online at có th t giao hàng tr c tuy n b t c lúc nào. Ch
any time. Simply enter the code BKSHLF2645JMG c n nh p mã BKSHLF2645JMG vào ô món hàng.
in the item field.
M t l n n a, chúng tôi xin l i vì s b t ti n gây ra.
Once again, we apologize for any inconvenience
caused.
Best Regards, Trân tr ng,
Harry Potts Harry Potts

Manager, Homecare Customer Service Qu n lý ch m sóc khách hàng Homecare
Order Form n t hàng
Name: Roberts, Jim Name: Roberts, Jim

Date: Sat., May 14, 8:54 P.M. Date: Th 7, ngày 14/5, 8 gi 54 t i
Order No. 3712-C n hàng s 3712-C
Items Item No. Price Món hàng Mã s Giá ti n

Wood bookshelf BKSHLF2645JMG $0.00 K sách g BKSHLF2645JMG 0.00 ô la
195
Rug RUG3309 $36.98 T m th m RUG3309 36.98 ô la
Shipping $0.00 Phí v n chuy n 0.00 ô la
ORDER TOTAL $36.98 T NG C NG 36.98 ô la
Payment Debit Card Ph ng th c thanh toán Th tín d ng

Preferred Delivery Date Mon., May 16 Ngày giao hàng Th 2, ngày 16/5
Preferred Delivery Time 02:00 – 05:00 P.M. Th i gian giao hàng 2 gi n 5 gi chi u
Spend over $30.00 and get free shipping! Chi h n 30 ô la và c giao hàng mi n phí!
191. What does Mr. Roberts mention about 191. Ông Roberts c p gì v t hàng tr c tuy n?
online ordering? (A) Ông y không th thanh toán tr c tuy n.
(A) He was not able to pay online. (B) Ông y luôn g p v n v i t hàng tr c tuy n.
(B) He always experiences issues with (C) Ông y không thích t hàng tr c tuy n.
online ordering. (D) Ông y ã t hàng tr c tuy n tr c ó.
(C) He does not like to order online.
(D) He has ordered online before. 192. Trong e-mail u tiên, t "s c " trong o n 3,
dòng 2, có ngh a g n nh t v i
192. In the first e-mail, the word “incident” in (A) ph t
paragraph 3, line 2, is closest in meaning to (B) truy c p
(A) penalty (C) r c r i
(B) access (D) c h i
(C) trouble
(D) opportunity 193. T i sao e-mail th hai c g i?
(A) ngh thay th m t m t hàng
193. Why was the second e-mail sent? (B) xác nh n th i gian giao hàng
(A) To offer to replace an item (C) cho ông Roberts bi t cách t hàng
(B) To confirm the time of a delivery tr c tuy n
(C) To tell Mr. Roberts how to place an online order (D) thông báo cho ông Roberts v m t ch ng
(D) To inform Mr. Roberts of a sales promotion trình khuy n m i
194. What does Mr. Potts NOT offer to do? 194. Ông Potts KHÔNG ngh làm gì?
(A) Send Mr. Roberts a new item (A) G i cho ông Roberts m t món m i
(B) Issue a discount coupon (B) Phát hành phi u gi m giá
(C) Pick up a damaged item (C) Nh t m t món b h
(D) Assemble the new item (D) L p ráp v t ph m m i
195. What is suggested on the order form? 195. i u gì c xu t trên m u n t hàng?

(A) Mr. Roberts entered some incorrect information. (A) Ông Roberts ã nh p m t s thông tin không
(B) Some items will be delivered on May 14. chính xác.
(C) A shipping charge will be refunded. (B) M t s m t hàng s c giao vào ngày 14/5.
(D) Mr. Roberts ordered an additional item. (C) M t kho n phí v n chuy n s c hoàn tr .
(D) Ông Roberts ã t thêm m t món hàng.

Questions 196-200 refer to the following itinerary and e-mails.

Travel Itinerary for Mr. Samuel Martin Hành trình chuy n i cho ông Samuel Martin
Date/Time Flight Chuy n

Ngày/Th i gian
Depart L.A. International bay
July 4 9:45 P.M. DA8342
Airport (Los Angeles) Kh i hành sân bay qu c
4/7 9 gi 45 t i DA8342
Arrive Christchurch t L.A. (Los Angeles)
July 6 7:45 A.M. International Airport n sân bay qu c t
(Christchurch) 6/7 7 gi 45 sáng Christchurch
Depart Christchurch (Christchurch)
July 8 7:30 P.M. International Airport DA8343 Kh i hành sân bay qu c
(Christchurch) 8/7 7 gi 30 t i t Christchurch DA8343
Arrive L.A. International (Christchurch)
July 8 10:45 A.M.
Airport (Los Angeles) n sân bay qu c t
8/7 10 gi 45 sáng
Travel package L.A. (Los Angeles)
Taxes and Fees: Total:
for: 1 Adult Gói chuy n i T ng:
$146.00 $5,744.00
$5,598.00 cho: 1 ng i l n Thu phí: 146 ô la 5,744
5,598 ô la ô la
Hotel Details:
You have a hotel reservation for July 6 and 7 at the Chi ti t khách s n:
following place: Ông có t phòng khách s n cho ngày 6 và 7/7 t i
Central Street Hotel n i sau ây:
172 Cumbria St, Christchurch Central, Khách s n Central Street
199Christchurch 8011, New Zealand 172 ng Cumbria, Trung tâm Christchurch,
TEL: +64 6-745 9987 Christchurch 8011, New Zealand
I N THO I: +64 6-745 9987
When you exit airport customs, you will find a
driver waiting for you to transfer you to the Central Khi ông r i kh i h i quan sân bay, b n s th y m t
Street Hotel. 196Sleek Rentals will drop off a tài x ang ch ch ông n khách s n Central
rental car for you at the hotel by 9:00 A.M. the Street. Sleek Rentals s l i m t chi c xe c
day after your arrival. thuê cho ông t i khách s n tr c 9 gi sáng sau khi
ông n m t ngày.
Note: Highfly Airlines permits a maximum luggage
weight of 25 kilograms. 197You will be charged $15 L u ý: Hãng hàng không Highfly cho phép tr ng
per kilogram for any excess luggage. l ng hành lý t i a 25 kg. B n s ph i tr 15 ô la
m i kg cho b t k hành lý quá t i.
To: Samuel Martin T i: Samuel Martin
<smartin@ rafflesmedical.com> <smartin@ rafflesmedical.com>
From: Brent Cambridge T : Brent Cambridge
<bcambridge@rafflesmedical.com> <bcambridge@rafflesmedical.com>
Subject: Your visit to Christchurch Ch : Chuy n i Christchurch c a b n
Samuel, Samuel,
I have been contacted by a company called Camden Tôi ã c liên l c b i m t công ty tên là Camden
Medical Supplies. Please find the e-mail attached. Medical Supplies. Vui lòng tìm e-mail ính kèm.
199I would appreciate it if you could meet with Tôi s ánh giá cao n u b n có th g p t ng giám
the general manager, Roy Bond, at its c, Roy Bond, t i tr s c a công ty trong chuy n
headquarters during your trip to Christchurch. i t i Christchurch. Roy nói v i tôi r ng anh y có
200Roy told me that he is available on July 9. m t vào ngày 9/7.
Please make the required adjustments to your Vui lòng th c hi n các i u ch nh c n thi t cho l ch
schedule to ensure you are available to meet him. trình c a b n m b o b n s n sàng g p anh y.
You will need an additional set of product samples B n s c n m t b m u s n ph m b sung cho cu c
for this meeting. According to my calculations, the h p này. Theo tính toán c a tôi, t ng tr ng l ng
total weight of all the samples you will require will c a t t c các m u b n yêu c u s vào kho ng 27 kg;
be about 27 kilograms; therefore, you will need to do ó, b n s c n ph i có m t chi c vali b sung.
take an additional suitcase.
ây là m t c h i y h a h n và r t có kh n ng
This is a promising opportunity, and there is a r ng Camden Medical Supplies có th tr thành
strong possibility that Camden Medical Supplies khách hàng l n trong t ng lai, vì v y tôi ch c ch n
could become a major client in the future, so I am r ng thêm 10 kg hành lý s x ng áng.
sure the extra ten kilograms of weight will prove to
be worth it. Trân tr ng,
Regards, Brent Cambridge

Giám c i u hành, Raffles Medical
Brent Cambridge
CEO, Raffles Medical
To: Brent Cambridge T i: Brent Cambridge
<bcambridge@rafflesmedical.com> <bcambridge@rafflesmedical.com>
From: Samuel Martin T : Samuel Martin
<smartin@ rafflesmedical.com> <smartin@ rafflesmedical.com>
Subject: Christchurch trip Ch : Chuy n i Christchurch
Mr. Cambridge, Ông Cambridge,
Thanks for the e-mail. C m n vì ã vi t mail.
The travel booking company informed me that I will Công ty t ch du l ch thông báo v i tôi r ng tôi s
be charged an additional 15% if I change my b tính phí thêm 15% n u tôi thay i chuy n bay
flight after June 9. sau ngày 9/6.
200When I contacted Mr. Bond, he told me that Khi tôi liên l c v i ông Bond, ông nói v i tôi r ng
he would not be available on the day that he had ông s không có m t vào ngày mà ông ã th o lu n
originally discussed with you; however, he was ban u v i ông; tuy nhiên, ông y ã t tin r ng
confident he would have some time free on the days ông y s có th i gian r nh vào nh ng ngày sau ó.
thereafter.
Tôi có th s d ng i m khách hàng thân thi t c a
I can use my loyalty points with the Central Street mình v i khách s n Central Street gia h n th i
Hotel to extend my stay without incurring any gian l u trú mà không ph i ch u thêm b t k chi phí
additional costs. I will extend my stay there until nào. Tôi s gia h n th i gian ó n ngày 12/7
July 12 so that I will have an opportunity to tôi có c h i g p ông Bond.
meet with Mr. Bond.
Trân tr ng,
Regards,
Samuel Martin
Samuel Martin
196. According to the itinerary, where will 196. Theo hành trình, ông Martin s l y xe c
Mr. Martin pick his rental car up from? thuê c a mình t âu?
(A) The Central Street Hotel (A) Khách s n Central Street
(B) Christchurch International Airport (B) Sân bay qu c t Christchurch
(C) Sleek Rentals (C) Cho thuê ki u dáng p
(D) Camden Medical Supplies (D) Camden Thi t b y t

197. Why will an additional fee be charged? 197. T i sao m t kho n phí b sung s c tính?
(A) To hire a driver (A) thuê m t ng i lái xe
(B) To change a flight reservation (B) thay i vi c t ch chuy n bay
(C) To carry extra luggage (C) mang thêm hành lý
(D) To have vegetarian meals (D) có món n chay
198. In the first e-mail, the word “promising” in 198. Trong e-mail u tiên, t “ y h a h n” trong
paragraph 3, line 1, is closest in meaning to o n 3, dòng 1, có ngh a g n nh t v i
(A) assuring (A) cam oan
(B) guaranteed (B) m b o
(C) hopeful (C) có tri n v ng
(D) unique (D) c áo
199. What is suggested about Camden 199. Nh ng gì c ám ch v Camden

Medical Supplies? Medical Supplies?
(A) It specializes in first-aid products. (A) H chuyên v các s n ph m s c u.
(B) It is based in New Zealand. (B) H có tr s t i New Zealand.
(C) It has acquired a government contract. (C) H ã có c m t h p ng chính ph .
(D) It is closed for a week in July. (D) H óng c a trong m t tu n vào tháng B y.
200. What will happen on July 9? 200. i u gì s x y ra vào ngày 9/7?

(A) A set of product samples will be shipped. (A) M t b m u s n ph m s c chuy n i.
(B) Mr. Martin’s membership points will expire. (B) i m thành viên c a Martin Martin s h t h n.
(C) A client will return from vacation. (C) M t khách hàng s tr v t k ngh .
(D) Mr. Bond will be busy. (D) Ông Bond s b n r n.

Đ 4

Fast Cargo Forwarder Giao nh n hàng hóa nhanh
Attempted Delivery Notice Thông báo vi c giao hàng ã c th c hi n

147Recipient:
Dan Amman, Future Electronic Ng i nh n: Dan Amman, Future Electronic
Supply Supply
Sender: Miko Tanaka, Tagaro Manufacturing Ng i g i: Miko Tanaka, Tagaro Manufacturing
Company Company
148On Monday, March 18, we tried to deliver a Vào th 2, ngày 18/3, chúng tôi ã c g ng giao m t
parcel to your business address. However, the b u ki n n a ch doanh nghi p c a b n. Tuy
delivery could not be completed for the nhiên, vi c giao hàng không th hoàn thành vì lý do
reason below: d i ây:
_________ Unable to access your building _________ Không th i vào tòa nhà c a b n
148____X____ Payment not made upon delivery ____X____ Không thanh toán khi giao hàng
_________ Signature required _________ Yêu c u ch ký
Remarks: An employee in your office didn’t have L u ý: M t nhân viên trong v n phòng c a b n ã
enough money for payment. không có ti n thanh toán.
We will try to deliver your parcel again on Chúng tôi s c g ng giao l i b u ki n c a b n vào
Wednesday, March 20, or you can make th 4, ngày 20/3, ho c b n có th s p x p nh n
arrangements to pick it up in person by calling Mark nó tr c ti p b ng cách g i Mark Field b ph n
Fields in the Customer Service Department at ch m sóc khách hàng theo s 044-1100-0156.
044-1100-0156.
Anthony Smith
Anthony Smith
Giao nh n hàng hóa nhanh
Fast Cargo Forwarder
147. Who is this notice intended for? 147. Thông báo này dành cho ai?
(A) Dan Amman (A) Dan Amman
(B) Miko Tanaka (B) Miko Tanaka
(C) Mark Fields (C) Tr ng ánh d u
(D) Anthony Smith (D) Anthony Smith
148. According to the notice, what happened on 148. Theo thông báo, i u gì ã x y ra vào ngày 18
March18? tháng 3?
(A) The parcel was sent back to the sender. (A) B u ki n ã c g i l i cho ng i g i.
(B) An employee couldn’t pay for the parcel. (B) M t nhân viên ã không th tr ti n cho
(C) A second attempted delivery was made. b u ki n.
(D) The parcel was claimed at the office. (C) M t t giao hàng th hai ã c th c hi n.
(D) B u ki n ã c l y t i v n phòng.


To: Karl Middleton n: Karl Middleton
From: First Virus Customer Service T : D ch v khách hàng Virus u tiên
Date: Tuesday, July 12 Ngày: Th ba, ngày 12 tháng 7
Subject: Your antivirus software subscription Ch : ng ký ph n m m ch ng vi-rút c a b n
First Virus would like to thank you for downloading First Virus xin c m n b n ã t i xu ng ch ng
our new antivirus software program. trình ph n m m ch ng vi-rút m i c a chúng tôi.
149To receive maximum protection, sign up to nh n c s b o v t i a, hãy ng ký nh n
receive regular software updates. These automatic các b n c p nh t ph n m m th ng xuyên. Nh ng
updates ensure that your computer is fully protected c p nh t t ng này m b o r ng máy tính c a
against new viruses and also assist you in recovering b n c b o v hoàn toàn kh i các vi-rút m i và
infected files. 150Please click on the antivirus c ng h tr b n khôi ph c các t p tin b nhi m. Vui
updates on our Web site www.frirus.com and lòng nh p vào các b n c p nh t ch ng vi-rút trên
enter your antivirus program subscription trang web c a chúng tôi www.frirus.com và nh p s
number: 03592. As a registered subscriber, you ng ký ch ng trình ch ng vi-rút c a b n: 03592.
will receive daily updates. Là ng i ng ký ã c xác nh n, b n s nh n
c c p nh t hàng ngày.
Thank you for choosing First Virus. We are here to
keep you protected. Our customer service team can C m n b n ã ch n First Virus. Chúng tôi ây
be reached 24 hours a day, 7 days a week at gi cho b n c an toàn. i ng d ch v khách
780-492-3111 or at customers@fvirus.com. hàng c a chúng tôi có th t c 24 gi m t ngày,
7 ngày m t tu n theo s 780-492-3111 ho c t i a
ch customer@fvirus.com.
149. Why is the company contacting 149. T i sao công ty liên l c v i ông Middleton?
Mr. Middleton? (A) thông báo cho anh y r ng thuê bao c a anh
(A) To inform him that his subscription is about ys ph th n
to expire (B) thông báo cho anh ta v m t n t hàng
(B) To notify him of an incomplete order he placed ch a hoàn thành, anh ta ã t
(C) To alert him to the danger of a new (C) c nh báo anh ta v s nguy hi m c a virus
computer virus máy tính m i
(D) To ask him to register for regular (D) yêu c u anh ta ng ký c p nh t ph n
software updates m m th ng xuyên
150. What is indicated about the software? 150. Nh ng gì c ch nh v ph n m m?

(A) It can be installed on more than one computer (A) Nó có th c cài t trên nhi u máy tính v i
for an additional fee. m t kho n phí b sung.
(B) The subscription for it must be renewed every (B) ng ký cho nó ph i c gia h n sáu tháng
six months. m t l n.
(C) Customers receive a subscription number (C) Khách hàng nh n cm ts ng ký
for it. cho nó.
(D) A new version of it is issued once a month. (D) M t phiên b n m i c a nó c phát hành m i
tháng m t l n.


150 Ledge Rd. 150 ng Ledge
Suite 503 Phòng 503
Darien, CT 06820 Darien, CT 06820
December 10 Ngày 10 tháng 12
Ms. Diane Roberts Cô Diane Roberts

Director, Personnel Giám c nhân s
Radio Shack Electronics Radio Shack Electronics
14 Danbury Rd. 14 ng Danbury
Wilton, CT 06897 Wilton, CT 06897
Dear Ms. Roberts: Cô Roberts thân m n:

151It is with great pleasure that I accept your R t vui khi tôi ch p nh n l i ngh c a cô tham
offer to join Radio Shack Electronics as a gia Radio Shack Electronics v i t cách là giám c
sales director. bán hàng.
I appreciate you getting back to me soon after the Tôi ánh giá cao vi c cô liên h l i v i tôi ngay sau
interview process. As discussed at the interview, I quá trình ph ng v n. Nh ã th o lu n t i cu c
will be available to report to work on Monday, ph ng v n, tôi s có m t báo cáo công vi c vào
January 15. As I explained at that time, I have th 2, ngày 15/1. Nh tôi ã gi i thích vào th i i m
already committed to conducting a sales staff ó, tôi ã cam k t th c hi n m t h i th o ào t o
training seminar at my current position during the nhân viên bán hàng t i v trí hi n t i c a tôi trong 2
first two weeks in January. tu n u tiên vào tháng 1.
I really appreciate your offer and am pleased to be Tôi th c s ánh giá cao l i ngh c a cô và r t
able to accept it. I look forward to working with the vui khi có th ch p nh n nó. Tôi mong mu n c
sales team at Radio Shack Electronics. làm vi c v i i ng bán hàng t i Radio Shack
Electronics.
152If you would like to discuss anything with me
prior to January 15, please feel free to call me at N u cô mu n th o lu n b t c i u gì v i tôi tr c

Future Electronics anytime at 203-546-3478. ngày 15/1, xin vui lòng g i cho tôi t i Future
Electronics b t c lúc nào theo s 203-546-3478.
Yours sincerely,
Donna Moore Trân tr ng,
Donna Moore
151. Why did Ms. Moore write the letter to 151. T i sao cô Moore vi t th cho cô Roberts?
Ms. Roberts? (A) Ch p nh n l i m i làm vi c
(A) To accept a job offer (B) thi t l p m t cu c ph ng v n
(B) To set up an interview (C) t hàng
(C) To place an order (D) phân công nhi m v
(D) To assign a task
152. i u gì c ch ra v cô Moore?
152. What is indicated about Ms. Moore? (A) Cô y t ng làm vi c v i cô Roberts.
(A) She used to work with Ms. Roberts. (B) Cô y s r i Radio Shack Electronics vào
(B) She will quit Radio Shack Electronics tháng 12.
in December. (C) Cô y hi n ang làm vi c cho Future
(C) She currently works for Future Electronics. Electronics.
(D) She plans to conduct a job interview soon. (D) Cô y d nh s s m th c hi n m t cu c ph ng
v n vi c làm.


Paul Silcock [4:05 P.M.] Paul Silcock [4 gi 05 chi u]
Hi. I finished the safety briefs at the Ecclestone Chào. Tôi ã hoàn thành các b n tóm t t an toàn t i
plant yesterday. nhà máy Ecclestone ngày hôm qua.
--------------------------------------------------------------- ---------------------------------------------------------------
Catherine Cobham [4:06 P.M.] Catherine Cobham [4 gi 06 chi u]
Mr. Alliash, the director of HR, told me about that Ông Alliash, giám c nhân s , ã nói v i tôi v
this morning. How did it go? i u ó sáng nay. M i chuy n sao r i?
--------------------------------------------------------------- ---------------------------------------------------------------
To be honest, I was very shocked by the attendees’ Thành th t mà nói, tôi ã r t s c v m c nh n
level of safety awareness. 153At the beginning of th c an toàn c a nh ngng i tham d . Khi b t u
the workshop, I asked everyone to complete a h i th o, tôi yêu c u m i ng i hoàn thành m t bài
brief test on safety processes. The average score ki m tra ng n v các quy trình an toàn. i m trung
was just 6 out of 10! bình ch là 6 trên 10!
--------------------------------------------------------------- ---------------------------------------------------------------
That doesn’t sound too bad. Were the questions i u ó nghe có v không quá t . Nh ng câu h i có
very difficult? khó quá không?
--------------------------------------------------------------- ---------------------------------------------------------------
No. The test was supposed to be a refresher on the Không. Bài ki m tra c cho là nh c l i thông
information that the employees were given when tin mà nh ng nhân viên c cung c p khi h gia
they joined the organization. nh p t ch c.
--------------------------------------------------------------- ---------------------------------------------------------------
Okay. It sounds like we need to run a refresher u c. Có v nh chúng ta c n ph i th c hi n m t
course. 154I will speak to Mr. Alliash and raise the bu i ào t o ng n h n. Tôi s nói chuy n v i ông
issue with him. It would be great if you could send Alliash và nêu v n v i ông. S th t tuy t n u b n
me a copy of the questions so that I can share them có th g i cho tôi m t b n sao các câu h i tôi có
with him. th chia s chúng v i ông y.
153. At 4:07 P.M., what does Mr. Silcock mean 153. Vào lúc 4 gi 07 chi u, ông Silcock có ý gì khi
when he writes, “I was very shocked by the ông vi t, “Tôi ã r t s c tr c m c nh n th c v
attendees’ level of safety awareness”? an toàn c a nh ng ng i tham d ”?
(A) The participants complained about the test. (A) Nh ng ng i tham gia phàn nàn v bài ki m tra.
(B) The participants were not able to follow (B) Nh ng ng i tham gia không th theo k p
basic instructions. nh ng h ng d n c b n.
(C) Fewer employees attended the training session (C) Có ít nhân viên tham gia bu i ào t o h n ông
than he had anticipated. ta d ki n.
(D) The employees did not perform as well on the (D) Các nhân viên ã không th c hi n t t bài
safety test as he had anticipated. ki m tra an toàn nh ông ta d oán.
154. What will Ms. Cobham most likely do next? 154. Cô Cobham nhi u kh n ng s làm gì
(A) Send a copy of the questions ti p theo?
(B) Enroll in the training course (A) G i m t b n sao c a các câu h i
(C) Place an order for stationery (B) Ghi danh vào khóa ào t o
(D) Contact the head of another department (C) t hàng v n phòng ph m
(D) Liên h v i ng i ng u b ph n khác


155 Tips on How to Motivate Your Team Bí quy t t o ng l c cho i ng c a b n
By Johan Walker Johan Walker
Even though an increase in salary and competitive M c dù vi c t ng l ng và l i ích c nh tranh có th

benefits may be the best means to motivate your là ph ng ti n t t nh t thúc y các thành viên
team members, managers do not always have the trong i ng c a b n, nh ng các nhà qu n lý không
power to offer such rewards. 156If that is the case, ph i lúc nào c ng có kh n ng a ra nh ng ph n
just expressing your gratitude for their th ng nh v y. N u úng là v y, ch c n vi c bày
dedication can be a more effective yet less t lòng bi t n c a b n cho s c ng hi n c a h có
expensive way of boosting morale and inducing th là m t cách hi u qu h n nh ng ít t n kém h n
higher levels of work performance. The following thúc y tinh th n và t o ra hi u su t làm vi c
are some tips in order to accomplish this. cao h n. Sau ây là m t s l i khuyên th c hi n
i u này.
· Your company newsletter is a good way to
recognize the hard work of your employees. · B n tin công ty c a b n là m t cách t t ghi
157-BUse the company newsletter to announce nh n n l c c a nhân viên c a b n. S d ng b n
awards that your staff members have won or tin c a công ty thông báo các gi i th ng mà
any achievements that they have made. nhân viên c a b n ã giành c ho c b t k
thành tích nào h ã t c.
· Offer your staff members flexible hours by
allowing them to schedule their own work hours · Cung c p cho nhân viên c a b n th i gian linh
if circumstances allow for this. ho t b ng cách cho phép h s p x p gi làm
vi c c a riêng h n u tình hình cho phép
· 157-CCelebrateeach employee’s birthday by i u này.
organizing a monthly luncheon where
everyone can bring food and share it. · K ni m sinh nh t c a m i nhân viên b ng cách
t ch c m t b a ti c tr a hàng tháng, n i m i
· 157-DProvide information about training or ng i có th mang theo th c n và chia s nó.
education programs your company provides
in order to give employees more chances to · Cung c p thông tin v các ch ng trình ào t o
grow professionally. ho c giáo d c mà công ty b n cung c p giúp
nhân viên có nhi u c h i phát tri n chuyên
155Johan
Walker is chief consultant at Global nghi p h n.
Management Consulting Firm.
Johan Walker là c v n tr ng t i công ty t v n
qu n lý toàn c u.
155. Who wrote the article? 155. Ai ã vi t bài báo?
(A) A newspaper reporter (A) M t phóng viên báo
(B) Chief Executive Officer (B) Giám c i u hành
(C) A corporate consultant (C) M t t v n viên c a công ty
(D) A job seeker (D) M t ng i tìm vi c
156. What is the purpose of the article? 156. M c ích c a bài báo là gì?
(A) To discuss the best ways to find a job as a (A) th o lu n v nh ng cách t t nh t tìm m t
management consultant công vi c t v n qu n lý
(B) To provide supervisors with ways to raise (B) cung c p cho nh ng nhà qu n lý cách
staff morale nâng cao tinh th n nhân viên
(C) To come up with the most convenient schedules (C) a ra l ch trình thu n ti n nh t cho các
for staff members nhân viên
(D) To give a list of things to be done in order to (D) a ra m t danh sách nh ng vi c c n làm
promote a product qu ng bá s n ph m

157. According to the article, what is NOT 157. Theo bài báo, i u gì KHÔNG c khuy n
recommended to managers? khích cho các nhà qu n lý?
(A) Increase employee salaries annually (A) T ng l ng nhân viên hàng n m
(B) Post the achievements of staff members in (B) ng thành tích c a nhân viên trong m t b n tin
a newsletter (C) K ni m các s ki n c bi t v i nhân viên
(C) Celebrate special events with employees (D) Thông báo cho nhân viên c h i m r ng vi c
(D) Inform employees of opportunities to expand h c c a mình
their learning

GRAND RAPIDS, MARCH 6 -— 158City officials GRAND RAPIDS, ngày 6/3 -— Các quan ch c
just revealed plans for a new airport outside thành ph v a ti t l k ho ch cho m t sân bay m i
Grand Rapids. The proposed airfield will relieve bên ngoài Grand Rapids. Sân bay c xu t s
congestion at nearby airports and simplify travel gi m b t t c ngh n t i các sân bay g n ó và n
for business commuters. — [1] —. Ann Arbor gi n hóa vi c i l i cho hành khách i công tác.
International Airport, currently the only option for — [1] —. Sân bay qu c t Ann Arbor, hi n là l a
air travel in the area, frequently suffers major flight ch n duy nh t cho du l ch hàng không trong khu
delays as it now operates at 96% capacity on peak v c, th ng xuyên trì hoãn chuy n bay l n do bây
travel dates. gi nó ho t ng v i 96% công su t vào nh ng
ngày du l ch cao i m.
There are two sites being considered for the
project. — [2] —. 160The Flint site is easily Có hai trang web ang c xem xét cho d án.
accessible via public transportation but is located— [2] —. Trang web Flint có th d dàng truy c p
near a residential area. — [3] —. Delton is next tothông qua ph ng ti n giao thông công c ng nh ng
an industrial park, but it is 30 miles outside the city
n m g n khu dân c . — [3] —. Delton n m bên
and has limited access to major roads. c nh m t khu công nghi p, nh ng nó cách bên
ngoài thành ph 30 d m và có quy n i l i h n ch
Robert Addison, the head of the Delton Chamber n các ng ph chính.
of Commerce, recently announced that his
organization would strongly support the project. Robert Addison, ng i ng u phòng th ng
“159Not only will an airport bring more jobs to m i Delton, g n ây ã tuyên b r ng t ch c c a
Delton, but it will also boost the number of ông s h tr m nh m cho d án. Ông ã nh n xét
visitors to our city,” he remarked in an interview trong m t cu c ph ng v n t i qua. “M t sân bay
last night. không ch mang l i nhi u vi c làm cho Delton mà
The Delton Neighborhood Development Group còn t ng s l ng khách n thành ph c a
will meet on Wednesday, March 15, to discuss this chúng tôi.”
opportunity. A final decision is not expected from
the government until next year. — [4] —. Nhóm phát tri n khu ph Delton s h p vào th
4, ngày 15/3, th o lu n v c h i này. M t quy t
nh cu i cùng ch c chính ph a ra vào n m
sau. — [4] —.
158. What is being reported? 158. i u gì ang c báo cáo?
(A) A new pricing structure for public transportation (A) M t c u trúc giá m i cho giao thông công c ng
(B) A proposed construction project (B) M t d án xây d ng c xu t
(C) The recent expansion of an airfield (C) S m r ng g n ây c a m t sân bay
(D) Traffic congestion on the city’s highways (D) S t c ngh n giao thông trên ng cao t c
thành ph

159. According to the article, why does 159. Theo bài báo, t i sao ông Addison ng h
Mr. Addison support the plan? k ho ch?
(A) It will promote international travel. (A) Nó s thúc y du l ch qu c t .
(B) It will improve the public image of Delton. (B) Nó s c i thi n hình nh công c ng c a Delton.
(C) It will help the local economy. (C) Nó s giúp n n kinh t a ph ng.
(D) It will provide faster rail service to (D) Nó s cung c p d ch v ng s t nhanh h n t i
Grand Rapids. Grand Rapids.
“It is located about 10 miles from the city center.” “Nó n m cách trung tâm thành ph kho ng
10 d m.”
(A) [1]
(B) [2] (A) [1]
(C) [3] (B) [2]
(D) [4] (C) [3]
(D) [4]

161Radisson Suites Khu c n h Radisson
Victoria Park Victoria Park
Phone: (859) 755-4000 Fax: (859) 755-2975 i n tho i: (859) 755-4000 Fax: (859) 755-2975
2775 Victoria Park Circle 2775 Victoria Park Circle
Lexington, KY 40503 Lexington, KY 40503
Fitness Center Trung tâm th hình

Accessible with your keycard, Có th truy c p b ng th t c a b n,
Located on the ground level. N m trên m t t.
Open daily from 6:00 A.M. to 9:00 P.M. M c a hàng ngày t 6 gi sáng n 9 gi t i
162
Swimming Pool H b i
Outdoor swimming pool (seasonal) B b i ngoài tr i (theo mùa)
Open daily from 6:00 A.M. to 11:00 P.M. M c a hàng ngày t 6 gi sáng n 11 gi t i
Antonio’s Café Quán cà phê c a Antonio

Casual atrium setting Cách b trí sân tr c thông th ng
Enjoy our Sunday brunch buffet Th ng th c buffet sáng ch nh t c a chúng tôi
Sunday 10:30 A.M. to 2:00 P.M. Ch nh t t 10 gi 30 sáng n 2 gi chi u
Breakfast Lunch B a sáng B a tr a

M-F: 6:30 A.M. – 11:00 A.M. M-F: 11:30 A.M. – 2:00 P.M. T2-T6: 6 gi 30 sáng – T2-T6: 11 gi 30 tr a –
SAT: 6:30 A.M. – 12:00 P.M. SAT: 12:00 P.M. – 2:00 P.M. 11 gi tr a 2 gi chi u
SUN: 6:30 A.M. – 10:30 A.M. SUN: 10:30 A.M. – 2:00 P.M. T7: 6 gi 30 sáng – 12 gi tr a T7: 12 gi tr a – 2 gi chi u
CN: 6 gi 30 sáng – CN: 10 gi 30 sáng –
10 gi 30 sáng 2 gi chi u
Sunday Brunch Buffet
10:30 A.M. – 2:00 P.M.
B a n n a bu i t ch n
163 Dinner 10 gi 30 sáng – 2 gi chi u
Served Daily: 5:00 P.M. – 10:00 P.M.
B at i
Ph c v hàng ngày: 5 gi chi u – 10 gi t i

161. For whom is this notice most likely intended? 161. Thông báo này dành cho ai nhi u kh
(A) Hotel guests n ng nh t?
(B) Restaurant staff members (A) Khách khách s n
(C) Fitness instructors (B) Nhân viên nhà hàng
(D) Lifeguards (C) Hu n luy n viên th hình
(D) Nhân viên c u h
162. Which of the following is NOT open all
year round? 162. Cái nào sau ây KHÔNG m quanh n m?
(A) The fitness center (A) Trung tâm th hình
(B) The swimming pool (B) H b i
(C) The restaurant (C) Nhà hàng
(D) The hotel (D) Khách s n
163. Which of the following is served at the same 163. Cái nào sau ây c ph c v cùng m t th i
time every day? i m m i ngày?
(A) Breakfast (A) B a sáng
(B) Brunch (B) B a n a bu i
(C) Lunch (C) B a tr a
(D) Dinner (D) B a t i
Questions 164-167 refer to the following form.

Thanks for buying a Magic Printer. 166If your C m n b n ã mua máy in Magic. N u m u c a
model is DC 10, DC 15, or DC 20 and your b n là DC 10, DC 15 ho c DC 20 và giao d ch mua
purchase was made between December 1 and hàng c a b n c th c hi n trong kho ng th i gian
December 31, you are qualified to get a gift pack t ngày 1/12 n ngày 31/12, b n i u ki n nh n
that contains 10 ink refill cartridges. c gói quà t ng g m 10 h p m c n p máy in.
164/167 Please complete the required information Vui lòng i n các thông tin c n thi t bên d i, tách
below, detach this form, and send it together with bi u m u này và g i cùng v i biên nh n ban u
the original receipt to Magic Printer’s n tr s c a máy in Magic t i s 915 ng
headquarters at 915 Harrison Street, Dallas, Harrison, Dallas, Texas. Th c m c v gói quà t ng
Texas. Inquiries about a gift pack can be directed to có th c chuy n n ch m sóc khách hàng c a
Magic Printer Customer Service at 806-554-3045. máy in Magic theo s 806-554-3045.
--------------------------------------------------------------- ---------------------------------------------------------------
165/166 Yes, I qualify for a gift pack of 10 Magic Vâng, tôi i u ki n nh n gói quà t ng g m 10
Printer ink refill cartridges. Please send it to the h p m c n p máy in Magic. Vui lòng g i nó n a
following address. * ch sau. *
Name: Jeff Kim Tên: Jeff Kim

Address: 2260 Whitney Ave. a ch : 2260 i l Whitney
City, state, postal code: Hamden, CT O6518 Thành ph , ti u bang, mã b u chính: Hamden,
Telephone: 203-288-3831 CT O6518
E-mail: jeffk@gomail.com i n tho i: 203-288-3831
Printer model you purchased: E-mail: jeffk@eimail.com
o DC10 o DC15 þ DC20 M u máy in b n ã mua:
o DC10 o DC15 þ DC20
· Please allow four weeks for your gift to be
delivered. This promotion will end on December · Vui lòng cho phép 4 tu n món quà c a b n
31. Purchases made online or outside the United c giao. Ch ng trình khuy n mãi này s k t
States do not qualify for this offer. In addition, thúc vào ngày 31/12. Các giao d ch mua c
employees of Magic Printer are not allowed to th c hi n tr c tuy n ho c bên ngoài Hoa K
take advantage of this sales promotion. By không i u ki n nh n u ãi này. Ngoài ra,
providing your e-mail address, you give nhân viên c a máy in Magic không c tham
permission for Magic Printer to update you with gia ch ng trình khuy n m i này. B ng cách
the latest information on products. cung c p a ch e-mail c a b n, b n cho phép
máy in Magic c p nh t cho b n thông tin m i
nh t v s n ph m.
164. What is indicated about Magic Printer? 164. i u gì c ch ra v Magic Printer?
(A) It will have a sale until December 31. (A) H s có m t t gi m giá cho n ngày 31/12.
(B) It will release a new model next week. (B) H s phát hành m t m u m i vào tu n sau.
(C) It will phase out the sale of printers. (C) H s lo i b vi c bán máy in.
(D) Its head office is located in Dallas. (D) Tr s chính c a h t t i Dallas.
165. For what reason did Mr. Kim complete 165. Vì lý do gì mà ông Kim ã hoàn thành
the form? m u n?
(A) To register for a discount at Magic stores (A) ng ký gi m giá t i các c a hàng Magic
(B) To write a customer review about a new product (B) vi t ánh giá c a khách hàng v m t s n
(C) To ask for a company’s promotional item ph m m i
(D) To request a full refund for a defective item (C) xin m t s n ph m khuy n m i c a công ty
(D) yêu c u hoàn tr y cho m t m t hàng
166. What is suggested about Mr. Kim? b l i
(A) He purchased his Magic printer from an online
store. 166. i u gì c ám ch v ông Kim?
(B) He has worked at the Magic Printer Company. (A) Anh y ã mua máy in Magic c a mình t m t
(C) He doesn’t want any information from c a hàng tr c tuy n.
Magic Printer. (B) Anh y ã làm vi c t i Công ty Máy in Magic.
(D) He bought his Magic printer in December. (C) Anh y không mu n có b t k thông tin nào t
Máy in ma thu t.
167. What is Mr. Kim asked to do? (D) Anh y ã mua máy in Magic vào tháng 12.
(A) Send back the refill ink cartridge he received
(B) Use the printer for four weeks 167. Ông Kim c yêu c u làm gì?
(C) Send a proof of purchase by mail (A) G i l i h p m c n p mà anh y nh n c
(D) Send an e-mail to the company’s head office (B) S d ng máy in trong b n tu n
(C) G i ch ng t mua hàng qua th
(D) G i e-mail n tr s chính c a công ty
Questions 168-171 refer to the following chat discussion.

Craig Coulton [3:04 P.M.] Craig Coulton [3 gi 04 chi u]
170Hi. I am going to be at the head office for the Chào. Tôi s có m t t i tr s chính trong ngày. Tuy
day. However, I just remembered that we have a nhiên, tôi ch t nh r ng chúng ta có m t t giao
delivery of office furniture arriving at 4:00 P.M. n i th t v n phòng n lúc 4 gi chi u nay. Tôi s
today. I would appreciate it if someone could ánh giá cao n u ai ó có th s p x p quy n i l i
arrange access for the delivery driver. Could one of cho tài x giao hàng. Ai trong s các b n có th l i
you stay around until he arrives? cho n khi anh ta n?
--------------------------------------------------------------- ---------------------------------------------------------------
Tim Shepherd [3:05 P.M] Tim Shepherd [3 gi 05 chi u]
I’m really sorry, Craig. I can’t work this afternoon. Tôi th c s xin l i, Craig. Tôi có th làm vi c chi u
169I have a lot of things I need to sort out before nay. Tôi có r t nhi u th tôi c n s p x p tr c k
my vacation next week. ngh vào tu n t i.
--------------------------------------------------------------- ---------------------------------------------------------------
Oh, that’s right. 168When are you flying? , úng r i. Khi nào b n bay?
--------------------------------------------------------------- ---------------------------------------------------------------
Tim Shepherd [3:07 P.M.] Tim Shepherd [3 gi 07 chi u]
On Tuesday morning. But I have several errands to Vào bu i sáng th 3. Nh ng tôi có vài vi c v t ph i
run before then. I also need to get my hair cut. làm tr c ó. Tôi c ng c n ph i c t tóc.

No problem. Enjoy your vacation. Edna, can you Không v n gì. T n h ng k ngh c a b n. Edna,
wait around for the delivery? b n có th ch i giao hàng không?
--------------------------------------------------------------- --------------------------------------------------------------
Edna Carr [3:09 P.M.] Edna Carr [3 gi 09 chi u]
Well, I was intending to visit my mother, but I Chà, tôi ã có ý nh n th m m tôi, nh ng tôi cho
suppose I can go on the weekend instead. Will it r ng tôi có th i vào cu i tu n. S m t nhi u th i
take a long time to upload the delivery? gian giao hàng ch ?
--------------------------------------------------------------- ---------------------------------------------------------------
Craig Coulton [3:09 P.M] Craig Coulton [3 gi 09 chi u]
I don’t think so. There are only a few items. We Tôi không ngh v y. Ch có m t vài m t hàng.
need them for the conference next week though. Chúng ta c n chúng cho h i ngh vào tu n t i.
--------------------------------------------------------------- ---------------------------------------------------------------
Edna Carr [3:10 P.M.] Edna Carr [3 gi 10 chi u]
Okay. I will do it. 171I need the loading bay key. u c. Tôi s làm nó. Tôi c n chìa khóa khu v c
--------------------------------------------------------------- giao hàng.
Nigel Yalk [3:11 P.M.] ---------------------------------------------------------------
It is in my office in the top drawer. Nigel Yalk [3 gi 11 chi u]
Nó n m trong v n phòng c a tôi trong ng n kéo
trên cùng.
168. At 3:06 P.M., what does Mr. Coulton mean 168. Vào lúc 3 gi 06 chi u, ông Coulton có ý gì khi
when he writes, “Oh, that’s right”? ông vi t, “ , úng r i”?
(A) He checked that the calculation is accurate. (A) Ông y ã ki m tra vi c tính toán là chính xác.
(B) He was told some information previously. (B) Ông y ã c k m t s thông tin
(C) He agreed to an arrival time. tr c ây.
(D) He doesn’t think a shipment will be delayed. (C) Ông y ã ng ý th i gian n n i.
(D) Ông y không ngh r ng m t lô hàng s b
169. What is suggested about Mr. Shepherd? trì hoãn.
(A) He is Mr. Coulton’s immediate supervisor.
(B) He usually finishes work after 4:00 P.M. 169. i u gì c ám ch v ông Shepherd?
(C) He recently visited a furniture store. (A) Ông là giám sát viên tr c ti p c a ông Coulton.
(D) He is about to go on vacation. (B) Ông y th ng hoàn thành công vi c sau 4
gi chi u.
170. What is most likely true about the company? (C) Ông y g n ây ã ghé th m m t c a hàng
(A) It is a shipping organization. n i th t.
(B) It has more than one location. (D) Ông y s p i ngh .
(C) It sells office furniture.
(D) It is located downtown. 170. i u gì r t có th úng v công ty?
(A) Nó là m t t ch c v n chuy n.
171. What is Ms. Carr likely to do next? (B) Nó có nhi u h n m t a i m.
(A) Pay her gas bill (C) Nó bán n i th t v n phòng.
(B) Sign out from work (D) Nó n m trung tâm thành ph .
(C) Get the delivery bay key
(D) Phone a manager 171. Cô Carr có kh n ng làm gì ti p theo?
(A) Tr hóa n x ng d u c a cô y
(B) Ký tên xác nh n r i kh i ch làm
(C) L y chìa khóa khu v c giao hàng
(D) G i i n cho ng i qu n lý


Paul Golding Paul Golding
60 Walnut Leaf Drive 60 Walnut Leaf Drive
Springfield, CA 86711 Springfield, CA 86711
Dear Mr. Golding, Kính g i ông Golding,

172Thank you for visiting the New York office of C m n ông ã ghé th m v n phòng New York c a
the International Council on Environmental h i ng qu c t v ti n b môi tr ng m t l n n a
Progress again recently. 172/175As a result of your g n ây. Nh s óng góp liên t c c a ông, chúng
continued donations, we have been able to make tôi ã có th t c ti n b trong 3 d án, m t
progress on three projects, one of which is trong s ó là n c ngoài. — [1] —. K t khi
overseas. — [1] —. Since we set up our new chúng tôi thành l p qu tài tr làm s ch m i c a
purification foundation in South America, people in mình Nam M , ng i dân nh ng ngôi làng r t
very poor villages like San Ortega and Bogola have nghèo nh San Ortega và Bogola ã c h ng l i
benefited from a clean water supply. — [2] —. The t ngu n cung c p n c s ch. — [2] —. D án n c
Cleanwater Project has already been implemented in s ch ã c tri n khai t i 6 ngôi làng và chúng tôi
six villages, and we have tailored it to meet the ã i u ch nh nó áp ng nhu c u c u trúc c a
structural needs of each individual community. The t ng c ng ng. D án ã cho chúng tôi cái nhìn
project has given us invaluable insight into the sâu s c vô giá v nh ng khó kh n mà nhi u dân
difficulties many villagers in South America face. làng Nam M ph i i m t. — [3] —. Chúng tôi
— [3] —. We now have 850 dedicated volunteer hi n có 850 công nhân tình nguy n t n tâm tham gia
workers involved in the Cleanwater Project, and d án n c s ch, và t t c h u x ng áng v i
they all deserve our gratitude and support. They are lòng bi t n và h tr c a chúng tôi. H ang làm
doing an amazing job. m t công vi c tuy t v i.
173As you are aware, we are primarily based in Nh ông bi t, chúng tôi có tr s chính t i New
New York, 174but we opened a new branch in San York, nh ng chúng tôi ã m m t chi nhánh m i
Francisco this year. Please take a look at the San Francisco trong n m nay. Xin hãy xem cách b
office layout and a map enclosed with this letter. trí v n phòng và m t b n kèm theo b c th này.
— [4] —. We would be delighted to show you — [4] —. Chúng tôi s r t vui m ng c d n ông
around the new office the next time you visit the tham quan v n phòng m i vào l n t i ông ghé th m
area. khu v c này.
Yours Sincerely, Trân tr ng,
Mary Gandolfini Mary Gandolfini

Head of Human Resources Tr ng phòng Nhân s
International Council on Environmental Progress H i ng qu c t v ti n b môi tr ng (ICEP)
(ICEP)
172. What is suggested about ICEP? 172. i u gì c ám ch v ICEP?
(A) It is a charitable organization. (A) Nó là m t t ch c t thi n.
(B) It is mainly based in South America. (B) Nó có tr s chính t i Nam M .
(C) It only works in a single country. (C) Nó ch ho t ng trong m t qu c gia duy nh t.
(D) It works on one project at a time. (D) Nó th c hi n m i l n m t d án.
173. Where is the ICEP headquarters? 173. Tr s ICEP âu?

(A) In San Ortega (A) T i San Ortega
(B) In San Francisco (B) T i San Francisco
(C) In New York (C) T i New York
(D) In California (D) California

174. What is enclosed with the letter? 174. Nh ng gì c ính kèm v i b c th ?

(A) A volunteer application form (A) M t m u n xin tình nguy n
(B) Information on the branch office (B) Thông tin v v n phòng chi nhánh
(C) A roundtrip flight ticket (C) M t vé máy bay kh h i
(D) A survey result (D) M t k t qu kh o sát
“Your financial support has enabled us to establish “H tr tài chính c a ông ã cho phép chúng tôi
an overseas foundation for the first time.” thành l p m t qu tài tr n c ngoài l n u tiên.”
(A) [1] (A) [1]

(B) [2] (B) [2]
(C) [3] (C) [3]
(D) [4] (D) [4]
Questions 176-180 refer to the following letter and form.

Morell’s Computer Services D ch v máy tính Morell
May 12 Ngày 12 tháng 5
Dear Mr. Harold, Kính g i ông Harold,
Thank you for selecting Morell’s Computer C m n ông ã ch n D ch v máy tính Morell.
Services. We strongly believe that excellent Chúng tôi hoàn toàn tin r ng vi c ch m sóc khách
customer service is the key to our success today and hàng tuy t v i là chìa khóa thành công c a chúng
in the future. This is why we value feedback from tôi hôm nay và trong t ng lai. ây là lý do t i sao
our customers. 176Kindly let us know your chúng tôi ánh giá cao thông tin ph n h i t khách
thoughts and fill out the attached questionnaire. hàng c a chúng tôi. Vui lòng cho chúng tôi bi t suy
Your feedback is greatly appreciated. ngh c a ông và i n vào b ng câu h i ính kèm.
Ph n h i c a ông r t c hoan nghênh.
In addition, please let us know if one of our
customer service representatives may contact you to Ngoài ra, vui lòng cho chúng tôi bi t n u m t trong
follow up on the questionnaire. nh ng i di n ch m sóc khách hàng c a chúng tôi
có th liên h v i ông theo dõi b ng câu h i.
- Robert James (computer and parts purchases)
- Edward Beale (repair services) - Robert James (mua máy tính và ph tùng)
- 178 Cindy Rendowns (post-sales customer care) - Edward Beale (d ch v s a ch a)
- Cindy Rendowns (ch m sóc khách hàng sau
As a token of our appreciation, we will send you a bán hàng)
$30 coupon for computer accessories after you send
back the questionnaire. bày t s ánh giá cao c a mình, chúng tôi s
g i cho ông phi u gi m giá 30 ô la cho các ph
Respectfully yours, ki n máy tính sau khi ông g i l i b ng câu h i.
John Earls Trân tr ng,

Morell’s Computer Services
(810) 355-2866 John Earls
D ch v máy tính Morell
(810) 355-2866

Customer Feedback Form M u ph n h i c a khách hàng
Name: James Harold Tên: James Harold

Home address: 4980 S. Highway 23, Brighton, a ch nhà: 4980 S. Qu c l 23, Brighton,
MI 48Il4 MI 48Il4
Phone: 810-355-6890 i n tho i: 810-355-6890
Reason you came to Morell’s Computer Services: Lý do b n n v i D ch v máy tính Morell:

178Purchased a new Dell computer Mua máy tính Dell m i
Please rate the quality of the service you received Vui lòng ánh giá ch t l ng d ch v b n nh n
in the following areas: c trong các l nh v c sau:
Needs Xu t Trung
Areas Excellent Good Fair Ph ng di n T t C n c i thi n
Improvement s c bình
179
Overall Tính chuyên nghi p
professionalism
shown by staff
nói chung c a nhân
viên
P
Staff’s accuracy S chính xác t nhân
in dealing with
customer P viên trong vi c x lý
các yêu c u c a P
requests khách hàng
S nhanh chóng c a
P
180
Promptness
of service d ch v
Staff’s ability to Nhân viên có kh
provide details n ng cung c p thông
about the item
clearly and
P tin chi ti t v s n
ph m m t cách rõ
P
accurately ràng và chính xác
Overall S hài lòng chung
satisfaction with
the customer P v i vi c ch m sóc
khách hàng
P
service
B n có mu n b sung ý ki n?
Would you like to add any comments? Vâng. Tôi th y r ng các nhân viên mà tôi nói
Yes. I found that the staff member I talked to was chuy n r t chuyên nghi p và thân thi n. Anh y
very professional and friendly. He was also able to c ng có th gi i thích m i th rõ ràng v i tôi. Tuy
explain things clearly to me. However, when I asked nhiên, khi tôi yêu c u c c p m t n v m i, anh
to be given a new unit, it took him 25 minutes to get y ph i m t 25 phút có c m t n v . Ngoài
one. Other than that, the customer service was ra, d ch v khách hàng r t t t.
very good.
Chúng tôi có th liên h v i b n t thêm câu
May we contact you with additional questions? h i? c, i u ó n thôi.
Yes, that would be fine.
176. What is the purpose of the letter? 176. M c ích c a b c th là gì?
(A) To give additional details about a computer (A) cung c p thêm chi ti t v máy tính
(B) To schedule a service appointment (B) s p x p m t cu c h n d ch v
(C) To replace a defective computer part (C) thay th m t ph n máy tính b l i
(D) To request customer feedback (D) yêu c u ph n h i c a khách hàng
177. In the letter, the word “value” in paragraph 1, 177. Trong th , t "trân tr ng" trong o n 1, dòng
line 4, is closest in meaning to 4, có ngh a g n nh t v i
(A) miss (A) nh
(B) weigh (B) cân
(C) provide (C) cung c p
(D) appreciate (D) ánh giá cao

178. Which manager is most likely going to contact 178. Ng i qu n lý nào nhi u kh n ng s liên l c
Mr. Harold? v i ông Harold?
(A) John Earls (A) John Earls
(B) Cindy Rendowns (B) Cindy Rendowns
(C) Edward Beale (C) Edward Beale
(D) Robert James (D) Robert James
179. How does Mr. Harold rate the professionalism 179. Ông Harold ánh giá s chuyên nghi p c a
of the staff? nhân viên nh th nào?
(A) Xu t s c
(A) Excellent
(B) T t
(B) Good
(C) Trung bình
(C) Fair
(D) C n c i thi n
(D) Needs improvement
180. Ông Harold ch ra r ng ph ng di n nào d ch
180. In what area does Mr. Harold indicate that v máy tính Morell nên c i thi n?
Morell’s Computer Services should improve? (A) Nhân viên c a hàng nên chuyên nghi p h n.
(A) The store staff members should be more (B) Nhân viên bán hàng nên nói nhanh h n n a.
professional. (C) Ch m sóc khách hàng nên nhanh h n.
(B) The salespeople should be able to speak (D) Ch t l ng c a các m t hàng nên t t h n.
more quickly.
(C) Customer service should be faster.
(D) The quality of the items should be better.

Noku Department Store C a hàng bách hóa Noku
879 Klopin Road 879 ng Klopin

www.nokudepartmentstore.com www.nokudepemonystore.com
Vegan Cooking Demonstration Bi u di n n u n thu n chay
July 19, 9:30 A.M. Ngày 19/7, 9 gi 30 sáng
Homeware Department, Second Floor Khu v c gia d ng, t ng 2
181We are delighted to announce that Chef Emma Chúng tôi r t vui m ng thông báo r ng u b p
Ho will present a special cooking demonstration Emma Ho s th c hi n màn bi u di n n u n c
in the homeware department this July. bi t trong b ph n gia d ng vào tháng 7 này. u
182-B/CChef Ho is a world-renowned celebrity who b p Ho là m t ng i n i ti ng th gi i, ng i ã
has developed a name for producing unique and phát tri n m t th ng hi u s n xu t các món n
delicious vegan dishes. Last January, her latest thu n chay c áo và ngon mi ng. Tháng 1 n m
cookbook, Vegan Made Easy, became a New York ngoái, cu n sách n u n m i nh t c a cô, Vegan
Times’ bestseller. 182-DShe also regularly appears Made Easy, ã tr thành m t cu n sách bán ch y
on the This Morning lifestyle show. nh t c a New York Times. Cô c ng th ng xuyên
xu t hi n trong ch ng trình L i s ng sáng nay.
184Having attended a book signing event at Noku
last February, Chef Ho will return this July to Sau khi ã tham d m t s ki n ký t ng sách t i
deliver a live demonstration of her cooking skills.
Noku vào tháng 2 n m ngoái, u b p Ho s tr l i
Attendees at the event will have an opportunity to
vào tháng 7 này trình di n tr c ti p các k n ng
learn Chef Ho’s secrets to preparing delicious meat
n u n c a cô. Nh ng ng i tham d t i s ki n s
and dairy-free pasta dishes, burgers, and pizzas.có c h i tìm hi u nh ng bí m t c a u b p Ho,
chu n b các món th t, mì ng không ch a s a, bánh
We hope shoppers will make the most of this mì k p th t và pizza th m ngon.
opportunity and stop by to say hello to Chef Ho.

You can learn more about the event by visiting Chúng tôi hy v ng ng i mua hàng s t n d ng t i
www.nokudepartmentstore.com/cooking_ho/ or a c h i này và ghé qua nói l i chào v i u
e-mailing events@nokudepartmentstore.com. b p Ho.
B n có th tìm hi u thêm v s ki n này b ng cách

truy c p
www.nokudepartmentstore.com/cooking_ho/ ho c
g i e-mail n events@nokudepartmentstore.com.
To: <events@nokudepartmentstore.com> T i: <events@nokudepartmentstore.com>
From: <clindos@jmail.com> T : <clindos@jmail.com>
Date: July 10 Ngày: 10/7
Subject: Chef Ho Event Ch : S ki n u b p Ho
Hi, Xin chào,
I am very much looking forward to attending Chef Tôi r t mong ch c tham d bu i trình di n n u
Ho’s cooking demonstration on July 19. 184I am a n c a u b p Hoiên vào ngày 19/7. Tôi là ng i
major fan of her recipe books and was delighted hâm m l n các cu n sách công th c n u n c a cô
when I got a chance to meet her in person at the y và r t vui khi tôi có c h i g p cô y trong s
book-signing event you held. ki n ký t ng sách mà b n t ch c.
Since you are holding the event in the homeware Vì b n ang t ch c s ki n trong khu v c gia
department, I assume there will be no need to d ng, tôi cho r ng s không c n ph i mua vé
purchase a ticket to attend. 183However, the tham d . Tuy nhiên, qu ng cáo không nói rõ li u
advertisement doesn’t specify whether attendees ng i tham d s có c h i tham gia vào màn bi u
will have an opportunity to participate in the di n hay s có m t phiên h i áp. Tôi ã truy c p
demonstration or if there will be a URL c cung c p trong qu ng cáo nh ng không
question-and-answer session. I visited the URL th tìm th y thêm thông tin nào.
provided in the advertisement but could not find any
further information. Tôi s ánh giá cao n u b n có th g i email cho tôi
câu tr l i cho nh ng câu h i này càng s m
183I would appreciate it if you could e-mail me càng t t.
the answers to these questions as soon

as possible. C m n tr c,
Colin Lindos
Thanks in advance,
Colin Lindos
181. What is being advertised? 181. Cái gì ang c qu ng cáo?
(A) A public display by an expert (A) M t màn bi u di n tr c công chúng c a
(B) The expansion of a product line m t chuyên gia
(C) The opening of a new branch office (B) Vi c m r ng m t dòng s n ph m
(D) The results of a consumer survey (C) Khai tr ng v n phòng chi nhánh m i
(D) K t qu kh o sát ng i tiêu dùng
182. According to the advertisement, what is NOT
true about Chef Ho? 182. Theo qu ng cáo, i u gì KHÔNG úng v u
(A) She has won awards in her field. b p Ho?
(B) She has earned widespread fame. (A) Cô y ã giành c nh ng gi i th ng
(C) She specializes in a certain type of food. trong l nh v c c a mình.
(D) She has appeared on a TV show. (B) Cô y ã có c danh ti ng r ng rãi.
(C) Cô y chuyên v m t lo i th c ph m nh t nh.
(D) Cô y ã xu t hi n trên m t ch ng trình
truy n hình.

183. Why did Mr. Lindos send the e-mail? 183. T i sao ông Lindos ã g i e-mail?
(A) To give feedback on a seminar (A) a ra ph n h i v m t cu c h i th o
(B) To get details about an event (B) bi t chi ti t v m t s ki n
(C) To place an order for a product (C) t hàng cho m t s n ph m
(D) To check an upcoming schedule (D) ki m tra l ch trình s p t i
184. When did Mr. Lindos first meet Chef Ho? 184. L n u tiên ông Lindos g p u b p Ho là
(A) In January khi nào?
(B) In February (A) Vào tháng 1
(C) In March (B) Vào tháng 2
(D) In April (C) Vào tháng 3
(D) Vào tháng 4
185. In the e-mail, the word “further” in paragraph
2, line 9, is closest in meaning to 185. Trong e-mail, t “h n n a” trong o n 2, dòng
(A) more 9, có ngh a g n nh t v i
(B) deep (A) h n
(C) wide (B) sâu
(D) free (C) r ng
(D) mi n phí
Questions 186-190 refer to the following comment form, e-mail and statement.
Green Air Customer Care Ch m sóc khách hàng Green Air
188Name: Aigul Nazarbaev Tên: Aigul Nazarbaev
Flight Number: GA41386 S hi u chuy n bay: GA41386
E-mail: AigulNazarbaev@sprintmail.com E-mail: AigulNazarbaev@sprintmail.com
188Date of Flight: January 30 Ngày kh i hành: 30/1
Message: L i nh n:
I am writing to complain about the service I recently Tôi vi t th khi u n i v d ch v tôi m i nh n
received when traveling with Green Air. I traveled c khi i cùng Green Air. Tôi ã i t Islamabad
from Islamabad to Bangkok on your airline for n Bangkok trên hãng hàng không c a b n vì m c
business purposes. In advance of the flight, I ích công tác. Tr c chuy n bay, tôi ã ng ký
checked in online and registered an additional piece tr c tuy n và ng ký thêm m t ki n hành lý. Khi
of luggage. Upon arrival at the airport, I paid the n sân bay, tôi ã tr phí kh i hành theo yêu c u.
required departure fee. 186However, the check-in Tuy nhiên, nhân viên ki m tra ã tính ti n không
clerk incorrectly charged me for two additional chính xác cho tôi hai chi c vali b sung thay vì
suitcases instead of one. m t chi c.
The check-in clerk was not sure how to refund the Nhân viên ki m tra ã không ch c ch n làm th nào
payment and tried to find someone who could help hoàn tr kho n thanh toán và ã c g ng tìm ai
but was unable to do so. I could not wait any longer ó có th giúp nh ng không th làm c. Tôi
because I did not want to miss my flight; therefore, I không th ch i lâu h n vì tôi không mu n b l
had to get on the plane without reeiving a refund. chuy n bay c a mình; do ó, tôi ph i lên máy bay
mà không c hoàn ti n.
I would appreciate it if you could remedy
this matter. Tôi s ánh giá cao n u b n có th kh c ph c v n
này.

To: Aigul Nazarbaev n: Aigul Nazarbaev

<aigulnazarbaev@sprintmail.com> <aigulnazarbaev@sprintmail.com>
From: Green Air T : Green Air <customerassistance@greenair.com>
<customerassistance@greenair.com> Ngày: 8/2
Date: February 8 Ch : Ph n h i khi u n i c a khách hàng
Subject: Customer Complaint Response
Cô Nazarbaev thân m n,
Dear Ms. Nazarbaev,
C m n cô ã ch n bay cùng Green Air vào ngày
Thank you for choosing to fly with Green Air on 30/1. Tr c tiên, xin vui lòng ch p nh n l i xin l i
January 30. Firstly, please accept my sincere chân thành c a tôi v nh ng khó kh n cô g p ph i
apologies for the difficulties you encountered at khi nh n phòng. Tôi s r t vui khi gi i quy t nh ng
check-in. I will be very happy to address m i b n tâm c a cô.
your concerns.
Nh cô c ng ã bi t, phí hành lý và phí hành lý quá
187As you are no doubt aware, baggage t i khác nhau tùy thu c vào ngày và th i gian di
allowances and excess baggage fees vary chuy n, tuy n ng và vé máy bay c thanh
depending on the date and time of travel, the toán. V i ý ngh ó, t t nhiên, tôi s xem xét các
route, and the airfare paid. With that in mind, I kho n phí b sung mà cô ã tr xác nh xem cô
will, of course, review the additional fees you paid có i u ki n c hoàn ti n hay không.
to determine whether you are eligible for a refund. Chúng tôi s ghi có vào th c s d ng khi làm
We will credit the card used at check-in. th t c.
Furthermore, as a goodwill gesture, we would like H n n a, nh m t c ch thi n chí, chúng tôi mu n

to offer you 20% off the cost of your base fare gi m giá 20% cho giá vé c s c a b n l n sau b n
the next time you fly with Green Air. bay v i Green Air.
Yours Sincerely, Trân tr ng,
Ian Trebek Ian Trebek

Green Air Customer Service Ch m sóc khách hàng c a Green Air
Account Holder Account Number Statement Date Ch tài kho n S tài kho n Ngày sao kê
Algul Nazarbaev 6051-3098-115 March 5 Algul Nazarbaev 6051-3098-115 5/3
Payment Due Ngày n h n

New Balance Minimum Payment Due S d m i S ti n thanh toán t i thi u
Date thanh toán
$763.64 March 20 $300.00 763.64 ô la 20/3 300 ô la
Statement Summary Tóm t t sao kê
Description S tham chi u Ngày Mô t giao d ch S ti n

Reference No. Sale Date of Amount giao d ch
Transaction B o hi m du
D689346NP 30/1 $25.45
Imperial l ch hoàng gia
January
188
D689346NP Travel $25.45 Nhà sách
30 KH47737F 30/1 $11.99
Insurance Stratford
Stratford YN635467 30/1 Green Air $64.00
KH47737F January 30 $11.99
Bookshop Khách s n
L768769890XE 3/2 $651.34
YN635467 January 30 Green Air $64.00 Fairmont
Fairmont Green Air
L768769890XE February 3 $651.34 YN789666 25/2 -$32.00
Hotel hoàn ti n
190 February Green Air C a hàng
YN789666 -$32.00 CV9347QH 26/2 $15.86
25 Refund Shadowbox
February Shadowbox
CV9347QH $15.86
26 Boutique liên h ch m sóc khách hàng, hãy g i s
1-800-555-1578.
For customer service, call 1-800-555-1578.
186. Why did Ms. Nazarbaev contact Green Air? 186. T i sao bà Nazarbaev liên l c v i Green Air?
(A) Her credit card statement had some errors. (A) B ng sao kê th tín d ng c a cô y có m t
(B) Her suitcase was damaged. s l i.
(C) She was overcharged for a service. (B) Chi c vali c a cô b h .
(D) She needed to send some paperwork. (C) Cô y ã b tính phí quá cao cho m t d ch v .
(D) Cô y c n g i m t s gi y t .
187. What is suggested in the e-mail?
(A) Ms. Nazarbaev paid a fee in cash. 187. i u gì c xu t trong e-mail?
(B) Fees for excess baggage may differ. (A) Bà Nazarbaev ã tr m t kho n phí b ng
(C) A review may take a few days. ti n m t.
(D) The flight was on January 27. (B) Phí cho hành lý quá t i có th khác nhau.
(C) M t ánh giá có th m t m t vài ngày.
188. What can be inferred about Ms. Nazarbaev? (D) Chuy n bay là vào ngày 27 tháng 1.
(A) She received a discount on her ticket
to Bangkok. 188. i u gì có th c suy lu n v bà Nazarbaev?
(B) She has to pay $300 by March 5. (A) Cô y ã nh n c gi m giá trên vé c a mình
(C) She previously worked for Green Air. n Bangkok.
(D) She purchased insurance on the day of (B) Cô y ph i tr 300 ô la tr c ngày 5/3.
her flight. (C) Tr c ây cô làm vi c cho Green Air.
(D) Cô y ã mua b o hi m ngay vào ngày có
189. In the e-mail, the word “address” in paragraph chuy n bay c a cô.
1, line 4 is closest in meaning to
(A) stop by 189. Trong e-mail, t "x lý" trong o n 1, dòng 4
(B) deal with có ngh a g n nh t v i
(C) speak to (A) d ng l i
(D) put off (B) i phó v i
(C) nói chuy n v i
190. How much was Ms. Nazarbaev overcharged? (D) a ra
(A) $11.99
(B) $651.34 190. Cô Nazarbaev b tính phí quá m c bao nhiêu?
(C) $32.00 (A) 11.99 ô la
(D) $15.86 (B) 651.34 ô la
(C) 32 ô la
(D) 15.86 ô la
Questions 191-195 refer to the following e-mails and list.

To: <lpickering@transcorp.com> T i: <lpickering@transcorp.com>
From: <hhewitt@transcorp.com> T : <hhewitt@transcorp.com>
193Date: September 24 Ngày: 24/9
Subject: Booking changes Ch : Thay i t phòng
Hi Louisa, Xin chào Louisa,

191Iwould appreciate it if you would cancel the Tôi s ánh giá cao n u b n h y t phòng khách
hotel booking you made for me last week and s n b n ã th c hi n cho tôi tu n tr c và t
place a new reservation. I should arrange an phòng m i. Tôi nh s p x p m t cu c h p b sung
additional meeting with an important customer in v i m t khách hàng quan tr ng trong trung tâm
the Stalwart Community Center while I am at the c ng ng Stalwart trong khi tôi ang Trung tâm
Euxton Conference Center in Venice. 194I would H i ngh Euxton Venice. Tôi mu n m t khách
prefer a hotel that is positioned close to s n có v trí g n c hai a i m.
both locations.
S th t tuy t n u b n có th cho tôi bi t nh ng tùy
ch n nào có s n vào cu i ngày.
would be great if you could let me know C m n tr c.

193It
what options are available by the end of the day.

Henry Hewitt
Thanks in advance.
Henry Hewitt
To: <hhewitt@transcorp.com> T i: <hhewitt@transcorp.com>
From: <lpickering@transcorp.com> T : <lpickering@transcorp.com>
193Date: September 24 Ngày: 24/9
Subject: Booking changes Ch : Thay i t phòng
Attachment: Hotel options ính kèm: Tùy ch n khách s n
Hi Henry, Xin chào Henry,

193Pleasefind a list of the hotels that are suitable Vui lòng tìmcác khách s n phù h p v i yêu c u c a
for your requirements attached. b n theo danh sách ính kèm.
Let me know which hotel you are interested in Hãy cho tôi bi t khách s n nào b n thích, và tôi s
booking, and I will make a reservation. t phòng.
When putting this list together, 192I took the Khi k t h p danh sách này, tôi ã cân nh c các u
preferences you mentioned into consideration tiên mà b n c p khi t phòng tr c ó; ví d ,
when making the previous booking; for example, giá m i êm nên là 150-200 ô la, phòng nên có
194the nightly rate should be $150-200, the room truy c p Internet, nên có s n m t s lo i trung tâm
should have Internet access, there should be th d c và khách s n nên có bãi u xe mi n phí và
some form of exercise facility available, h b i. Ngày v n gi nguyên: t ngày 12 n ngày
192/194 and the hotel should have free parking and 14/11.
a swimming pool. The dates remain the same:
November 12 through November 14. L u ý: D ng nh máy b m n c t i khách s n
Jem Central hi n không ho t ng. Tôi không bi t
194
Note: Apparently, the water pumps at the Jem li u chúng có c s a hay không tr c chuy n i
Central Hotel are not currently working. I do theo k ho ch c a b n.
not know if they will be fixed or not by your
planned visit. Trân tr ng,
Best Regards, Louisa Pickering
Louisa Pickering
HOTEL ACCOMMODATION OPTIONS NH NG TÙY CH N CH KHÁCH S N
NAME DESCRIPTION NAME DESCRIPTION
Location: Very close to Euxton a i m: R t g n trung tâm h i ngh
Conference Center and local bars and Euxton và các quán bar và nhà hàng
restaurants. a ph ng.
The Bayside Inn
Rate: $180 per night Nhà tr Bayside M c giá: 180 ô la m i êm
Amenities: Free parking, Wi-Fi Ti n nghi: Bãi u xe mi n phí, k t
access, satellite television, and sauna n i Wi-Fi, truy n hình v tinh và
Location: Opposite Stalwart phòng t m h i
Community Center and within five a i m: i di n trung tâm c ng
minutes’ drive of Euxton Conference ng Stalwart và m t 5 phút lái xe
Center. 195-AClose to a cinema n trung tâm h i ngh Euxton. G n
complex khu ph c h p chi u phim
Jem Central
Rate: $150 per night Khách s n Jem M c giá: 150 ô la m i êm
Hotel
Amenities: Free parking, Wi-fi Central Ti n nghi: Bãi u xe mi n phí, k t
access, gym, satellite television, n i Wi-fi, phòng t p th d c, truy n
swimming pool, and in-room safe hình v tinh, h b i và két s t
trong phòng

Location: Minutes from Stalwart a i m: Cách trung tâm c ng ng

Community Center, Euxton Stalwart vài phút, trung tâm h i ngh
Conference Center and 195-Clocal Euxton. và th vi n a ph ng
Khách s n
Jessops Hall library Giá: 220 ô la m i êm
Jessops Hall
Hotel Rate: $220 per night Ti n nghi: Bãi u xe mi n phí, truy
Amenities: Free parking, Wi-fi c p Wi-fi, truy n hình v tinh, h b i,
access, satellite television, swimming phòng t m h i và phòng t p th d c
pool, sauna, and fitness room a i m: Trong kho ng cách i b
Location: 194Within walking n Trung tâm C ng ng Stalwart,
distance of Stalwart Community Trung tâm h i ngh Euxton và i h c
Center, Euxton Conference Center, Trang viên Ashurt
194 and 195-DAshurt University Original T l : 175 ô la m i êm
The Original 194
Rate: $175 per night Country Ti n nghi: Bãi u xe mi n phí, k t
Country Manor
Amenities: 194Free parking, Wi-fi n i Wi-fi, phòng t p th d c, truy n
access, gym, satellite television, hình v tinh, h b i và b a sáng
swimming pool and complimentary mi n phí
breakfast
191. Why did Mr. Hewitt contact Ms. Pickering? 191. T i sao ông Hewitt liên l c v i cô Pickering?
(A) To thank her for dealing with some (A) c m n cô y ã gi i quy t m t s
financial issues các v n tài chính
(B) To find out her full contact information (B) tìm hi u thông tin liên l c y c a cô y
(C) To let her know that he has resigned (C) cho cô y bi t r ng anh y ã t ch c
(D) To inform her that he would like to change (D) thông báo cho cô y r ng ông y mu n
his hotel booking thay i t phòng khách s n c a mình
192. What is suggested about Mr. Hewitt? 192. i u gì c ám ch v ông Hewitt?

(A) He visits Venice on a weekly basis. (A) Ông y n th m Venice hàng tu n.
(B) He likes to swim. (B) Ông y thích b i.
(C) He works in the Sales Department. (C) Ông y làm vi c trong phòng kinh doanh.
(D) He travels on a regular basis. (D) Ông y i du l ch th ng xuyên.
193. What is indicated about Ms. Pickering? 193. Nh ng gì c ch ra v cô Pickering?

(A) She stayed at the Jem Central Hotel in the past. (A) Cô y ã khách s n Jem Central tr c ây.
(B) She has a contact in Venice. (B) Cô y có m t ng i liên h Venice.
(C) She met the required deadline. (C) Cô y ã áp ng th i h n yêu c u.
(D) She is using a new Internet provider. (D) Cô y ang s d ng m t nhà cung c p
Internet m i.
194. At which hotel is Mr. Hewitt likely to stay
while he is in Venice? 194. ông Hewitt có kh n ng l i khách s n nào
(A) The Bayside Inn trong khi ông y Venice?
(B) Jem Ceniral Hotel (A) Nhà tr Bayside
(C) Jessops Hall Hotel (B) Khách s n Jem Cenirus
(D) The Original Country Manor (C) Khách s n Jessops Hall
(D) Trang viên Original Country
195. What is NOT described as a local place
in Venice? 195. Nh ng gì KHÔNG c mô t là m t a
(A) A cinema complex i m Venice?
(B) A park (A) T h p r p chi u phim
(C) A library (B) M t công viên
(D) A university (C) M t th vi n
(D) M t tr ng i h c

Questions 196-200 refer to the following letter, e-mail and Web page.
June 18 Ngày 18 tháng 6
Janet Driver Janet Driver

768 Moore Street 768 ng Moore
Tampa, FL 876254 Tampa, FL 876254
Dear Ms. Driver: Kính g i cô Driver:

197Kim Rogers gave me your address yesterday Kim Rogers ã cho tôi a ch c a cô ngày hôm qua
and told me that she used to play squash with you và nói v i tôi r ng cô y th ng ch i bóng qu n v i
on a regular basis. She advised me to contact you cô th ng xuyên. Cô y khuyên tôi nên liên l c v i
with regard to a business opportunity. cô v m t c h i kinh doanh.
I currently manage a meat distribution organization Tôi hi n ang qu n lý m t t ch c phân ph i th t có

that is based in Miami. We primarily distribute tr s t i Miami. Chúng tôi ch y u phân ph i s n
products to restaurant owners, and we have a lot of ph m cho ch nhà hàng và chúng tôi có r t nhi u
customers in Tampa. We currently deliver to khách hàng Tampa. Chúng tôi hi n ang giao
Tampa-based restaurants around nine times a week. hàng cho các nhà hàng có tr s t i Tampa kho ng
However, we do not have a distribution hub in the chín l n m t tu n. Tuy nhiên, chúng tôi không có
Tampa area. To reduce our expenses, we are m t trung tâm phân ph i trong khu v c Tampa.
considering establishing a small distribution hub in gi m chi phí, chúng tôi ang xem xét thành l p m t
Tampa. This will reduce the number of trips we trung tâm phân ph i nh Tampa. i u này s làm
need to make from Miami to Tampa. 196However, gi m s l ng chuy n i chúng tôi c n th c hi n t
until we have put everything in place, we are Miami n Tampa. Tuy nhiên, cho n khi chúng
looking to rent some refrigeration space in the tôi n nh m i th , chúng tôi ang tìm cách thuê
Tampa area. m t s không gian làm l nh trong khu v c Tampa.
Ms. Rogers told me that you once owned some Cô Rogers nói v i tôi r ng cô ã t ng s h u m t s
refrigeration facilities. I wondered if you still run c s ông l nh. Tôi t h i n u cô v n còn i u
this business. If so, I would welcome an opportunity hành doanh nghi p này. N u v y, tôi r t hoan
to discuss the possibility of renting some cold nghênh m t c h i th o lu n v kh n ng thuê
storage space from you. m t s không gian ông l nh t cô.
I can be contacted by e-mail at Tôi có th liên l c qua e-mail theo a ch

hduke@handhmeats.com. 200I am planning to visit hduke@handhmeats.com. Tôi ang lên k ho ch
Tampa on June 23 and would like to meet you n Tampa vào ngày 23/6 và mu n g p cô trong khi
while I am there to discuss our needs in detail. tôi ó th o lu n chi ti t v nhu c u c a
chúng tôi.
Best regards,
Trân tr ng,
Henry Duke
Owner, H&H Meats Henry Duke
Ch s h u, Th t H&H
To: Henry Duke n: Henry Duke
From: Janet Driver T : Janet Driver
Subject: Cold Storage Rental Ch : Cho thuê kho l nh
Dear Mr. Duke, Th a ông Duke,
Thanks for getting in touch and considering my C m n ông ã liên l c và xem xét các d ch v c a
services. 198I haven’t seen Kim for a very long tôi. Tôi ã không g p Kim su t m t th i gian dài;
time; please send my regards and pass on my xin vui lòng g i l i th m h i c a tôi và chuy n
contact details so that she can contact me if she thông tin liên l c c a tôi cô y có th liên l c v i
would like to. tôi n u cô y mu n.
I still have a warehousing operation near Tampa Tôi v n có m t công ty kho bãi g n Tampa d i tên
under the name KHT Storage. We currently offer KHT Storage. Chúng tôi hi n cung c p b n khu v c
four cold storage areas, and space is available for l u tr l nh và cho thuê hai trong s ó. Ông có th
rental in two of them. You can find more detailed tìm th y thông tin chi ti t h n v các c s c a
information about our facilities and leasing options chúng tôi và các tùy ch n cho thuê trên trang web
on our Web site at khttampa.net. c a chúng tôi t i khttampa.net.
If you would like to meet face to face when you are N u ông mu n g p m t tr c ti p khi ông Tampa
in Tampa next week, please give me a call at vào tu n t i, xin vui lòng g i cho tôi theo s
876-9876 to arrange a place and a time. I will be 876-9876 s p x p a i m và th i gian. Tôi s
available all afternoon. có m t c bu i chi u.
Best Regards, Trân tr ng,

Janet Driver Janet Driver
KHT STORAGE KHO HÀNG KHT
If you operate a small business in the Tampa area N u b n i u hành m t doanh nghi p nh trong khu
and require additional storage for your inventory or v c Tampa và yêu c u l u tr b sung cho kho ho c
raw materials, KHT has exactly what you need. nguyên li u thô c a b n, KHT có chính xác nh ng
gì b n c n.
Our cutting-edge warehouse facilities are available
at affordable prices for both short- and long-term Các c s kho hàng tiên ti n c a chúng tôi có s n
leases. You can find a list of our current rates here. v i giá c ph i ch ng cho c cho thuê ng n h n và
dài h n. B n có th tìm th y m t danh sách các m c
All our warehouses are fully protected by giá hi n t i c a chúng tôi ây.
professional security personnel, and any items that
are stored on our premises are covered by insurance. T t c các kho c a chúng tôi cb ov y b i
nhân viên an ninh chuyên nghi p, và b t k v t
We offer all our customers access to a forklift so ph m nào c l u tr trong khuôn viên c a chúng
that they can load items with ease. 199For an tôi u c b o hi m.
additional fee, we also offer a delivery service by
which we transport goods within the local area Chúng tôi cung c p cho t t c khách hàng c a chúng
on your behalf. Click here for further information. tôi quy n s d ng m t xe nâng h có th ch t các
m t hàng lên m t cách d dàng. V i thêm m t
All our facilities are located in the Hornby Business kho n phí, chúng tôi c ng cung c p m t d ch v
Park, which is located in the eastern part of giao hàng mà chúng tôi v n chuy n hàng hóa trong
downtown Tampa close to all main transportation khu v c a ph ng thay cho ông. B m vào ây
connections. bi t thêm thông tin.
T t c các c s c a chúng tôi u n m trong khu

th ng m i Hornby, n m phía ông c a trung tâm
thành ph Tampa g n v i t t c các k t n i giao
thông chính.
196. What is indicated by Mr. Duke in the letter? 196. i u gì c ch ra b i ông Duke trong lá th ?
(A) He hopes Ms. Driver will be able to provide him (A) Anh y hy v ng cô Driver s có th cung c p
with a delivery address. cho anh ta m t a ch giao hàng.
(B) He is responding to a request for information (B) Anh y ang tr l i yêu c u cung c p thông tin
about his company. v công ty c a anh y.
(C) He is seeking to rent some storage space for (C) Anh ta ang tìm cách thuê m t s không gian
his products. kho hàng cho các s n ph m c a mình.
(D) He needs to reschedule a business meeting. (D) Anh ta c n lên l ch l i m t cu c h p kinh doanh.

197. According to the letter, what did Ms. Rogers 197. Theo b c th , bà Rogers ã làm gì g n ây?
do recently? (A) Cung c p m t ng i c gi i thi u
(A) Provided a business referral kinh doanh
(B) Played squash (B) Ch i bóng qu n
(C) Contacted Ms. Driver (C) Liên l c v i tài x
(D) Relocated to Tampa (D) Chuy n n Tampa
198. What does Ms. Driver ask Mr. Duke to do? 198. Bà Driver yêu c u ông Duke làm gì?
(A) Write a letter for her (A) Vi t th cho cô y
(B) Give her e-mail address to Ms. Rogers (B) a a ch e-mail c a cô y cho cô Rogers
(C) Send her a list of his services (C) G i cho cô y m t danh sách các d ch v c a
(D) Complete an application form anh y
(D) Hoàn thành m u n
199. What is indicated about Ms. Driver’s
storage business? 199. i u gì c ch ra v công ty kho hàng c a
(A) It is going to close soon. cô Driver?
(B) It has its own delivery trucks. (A) Nó s óng c a s m.
(C) It has expanded for the past five years. (B) Nó có xe t i giao hàng riêng c a mình.
(D) It only stores food-based products. (C) Nó ã m r ng trong n m n m qua.
(D) Nó ch l u tr các s n ph m d a trên
200. What is Mr. Duke likely to do? th c ph m.
(A) Meet with Ms. Driver when he is in Tampa
(B) Start his own cold storage facility 200. Ông Duke có kh n ng làm gì?
(C) Relocate operations to Tampa (A) G p cô Driver khi anh ta Tampa
(D) Stop distributing meat (B) B t u kho l nh c a riêng mình
(C) Chuy n a i m ho t ng n Tampa
(D) Ng ng phân ph i th t

Đ 5

Information Booth Gian hàng thông tin
147Need directions or information? The Toronto C n h ng d n ho c thông tin? Sân bay qu c t
International Airport has an information booth Toronto có m t qu y thông tin khu v c n g n
in the arrivals area near door 7. 148Our bilingual c a 7. i di n d ch v khách hàng song ng c a
customer service representatives are happy to chúng tôi r t s n lòng tr l i b t k câu h i i n
answer any questions phones located throughout tho i nào c t trong nhà ga. H c ng ch u trách
the terminal. They are also in charge of overseeing nhi m giám sát trung tâm b m t và tìm th y.
the lost and found center.
147. What is the purpose of the information? 147. M c ích c a thông tin là gì?
(A) To ensure that individuals’ belongings (A) m b o r ng c c a các cá nhân an toàn
are safe (B) cho các cá nhân bi t cách s d ng d ch v
(B) To tell individuals how to use a service (C) m i các cá nhân n d l khai m c
(C) To invite individuals to an opening ceremony (D) khuy n khích các cá nhân b t s d ng phi u
(D) To encourage inviduals to use a coupon gi m giá
148. How can individuals make inquiries? 148. Làm th nào cá nhân có th yêu c u?
(A) On the phone (A) Trên i n tho i
(B) By e-mail (B) Qua e-mail
(C) By web form (C) Theo m u web
(D) By fax (D) B ng fax


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149. Why is mentioned about the promotion? 149. T i sao c c p v ch ng trình
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(B) It is intended for store managers. (A) Nó s ch kéo dài trong m t th i gian
(C) It is taking place at branches across the country. gi i h n.
(D) It can be redeemed with another promotion. (B) Nó c dành cho các nhà qu n lý c a hàng.
(C) Nó ang di n ra t i các chi nhánh trên c n c.
150. What is suggested about Burger Queen? (D) Nó có th c i b ng m t khuy n mãi khác.
(A) It has only one store in the Chicago area.
(B) It sells a variety of fast-food items. 150. i u gì c ám ch v Burger Queen?
(C) It recently opened a new store. (A) Nó ch có m t c a hàng khu v c Chicago.
(D) It has been in business for over three decades. (B) Nó bán m t lo t các m t hàng th c n nhanh.
(C) Nó g n ây ã m m t c a hàng m i.
151. How can people receive complimentary (D) Nó ã c kinh doanh trong h n ba th p k .
food items?
(A) By participating in a survey 151. Làm th nào m i ng i có th nh n c các
(B) By visiting a Web site m t hàng th c ph m mi n phí?
(C) By submitting a coupon (A) B ng cách tham gia vào m t cu c kh o sát
(D) By ordering a soft drink (B) B ng cách truy c p m t trang web
(C) B ng cách xu t trình phi u gi m giá
(D) B ng cách g i u ng


152A consumer association in Canada has M t hi p h i ng i tiêu dùng Canada ã báo
reported that many Internet sites are full of fake cáo r ng nhi u trang web Internet ch a y các
reviews. The Fair Trade Commission (FTC) ánh giá gi m o. y ban th ng m i công b ng
believes there are millions of reviews on sites for (FTC) tin r ng có hàng tri u ánh giá trên các trang
hotels, restaurants, theaters, and online stores that web cho khách s n, nhà hàng, nhà hát và c a hàng
have been paid for. 154-AIt said at least 25 million tr c tuy n ã c tr ti n. Nó cho bi t ít nh t 25
people in Canada read reviews on Web sites such tri u ng i Canada c các nh n xét trên các trang
as Amazon and TripAdvisor before doing online web nh Amazon và TripAdvisor tr c khi th c
shopping or booking trips. The FTC found there hi n các chuy n i mua s m ho c t ch tr c
was growth in the industry that writes fake reviews tuy n. FTC nh n th y có s t ng tr ng trong ngành
for businesses. 153Many companies wrote fake công nghi p vi t ánh giá gi cho các doanh nghi p.
reviews about themselves as a marketing tool. Nhi u công ty ã vi t ánh giá gi v b n thân nh
Others offered money, free samples, or upgrades in m t công c ti p th . Nh ng ng i khác cung c p
exchange for five-star reviews. ti n, m u mi n phí ho c nâng c p i l y ánh
giá n m sao.
Online reviews are very important to businesses.
Industry analysts estimate that in Canada alone, $36 ánh giá tr c tuy n r t quan tr ng i v i các
billion a year of consumer spending could be doanh nghi p. Các nhà phân tích công nghi p c
influenced by online reviews. An FTC tính r ng ch riêng Canada, 36 t ô la m t n m
spokeswoman said, “Millions of people look at chi tiêu c a ng i tiêu dùng có th b nh h ng b i
online reviews before making decisions such as các ánh giá tr c tuy n. M t phát ngôn viên c a
where to stay on vacation or which plumber to use.” FTC cho bi t, “Hàng tri u ng i nhìn vào các ánh
She added, “154-DWe have noticed that consumers giá tr c tuy n tr c khi a ra quy t nh nh n i
who use online reviews find them valuable; ngh hè ho c s d ng th s a ng n c.” Cô
154-Bbut we have also heard about some practices c ng nói thêm, “Chúng tôi nh n th y r ng ng i
that may be unlawful.” Some of the more illegal tiêu dùng s d ng ánh giá tr c tuy n th y chúng có
activities include rival companies posting negative giá tr ; nh ng chúng tôi c ng ã nghe nói v m t s
remarks about other business’s goods and services. hành vi có th là b t h p pháp.” M t s ho t ng
b t h p pháp h n bao g m các công ty i th ng
các nh n xét tiêu c c v các hàng hóa và d ch v
kinh doanh khác.
152. What is the main topic of the article? 152. Ch chính c a bài vi t là gì?
(A) Unnecessary customer spending on goods (A) Chi tiêu không c n thi t c a khách hàng vào
(B) An increase in online fake reviews hàng hóa
(C) The originality of a marketing tool (B) S gia t ng các ánh giá gi m o tr c tuy n
(D) A challenge for law enforcement (C) Tính nguyên b n c a m t công c ti p th
(D) M t thách th c cho vi c th c thi pháp lu t
153. According to the article, why are fake
reviews written? 153. Theo bài báo, t i sao ánh giá gi c vi t?
(A) To receive a prize (A) nh n m t gi i th ng
(B) To use as a marketing tool (B) s d ng nh m t công c ti p th
(C) To show different opinions from others (C) th hi n ý ki n khác nhau t ng i khác
(D) To create a writing sample (D) t o m t bài vi t m u
154. What is NOT indicated by the FTC 154. i u gì KHÔNG c ch ra b i ng i phát

spokeswoman? ngôn c a FTC?
(A) Many people read reviews before shopping. (A) Nhi u ng i c các nh n xét tr c khi
(B) Some practices may be illegal. mua s m.
(C) Rival companies often make (B) M t s th c hành có th là b t h p pháp.
positive remarks. (C) Các công ty i th th ng a ra nh n xét
(D) Consumers find online information worthwhile. tích c c.
(D) Ng i tiêu dùng tìm th y thông tin tr c tuy n
áng giá.

Jerry Sotheby [6:54 P.M.] Jerry Sotheby [6 gi 54 t i]
156Hello, Hiro. I have arrived at the restaurant, Xin chào, Hiro. Tôi ã n nhà hàng, nh ng h
but they do not have our reservation details. không có thông tin t bàn c a chúng ta.
--------------------------------------------------------------- ---------------------------------------------------------------
Hiro Miyagi [6:56 P.M.] Hiro Miyagi [6 gi 56 t i]
155That's impossible; I reconfirmed the Không th nào; Tôi xác nh n l i vi c t phòng sáng
reservation yesterday morning. Can you please hôm qua. B n có th vui lòng ki m tra l i v i
check with them again? h không?
--------------------------------------------------------------- ---------------------------------------------------------------
Jerry Sotheby [6:59 P.M.] Jerry Sotheby [6 gi 59 t i]
I’m afraid I have already checked several times. Tôi e r ng tôi ã ki m tra nhi u l n r i. H nói r ng
They say they have no record of it. We have to h không có h s v vi c này. Chúng ta ph i s p
make alternative arrangements for dinner tonight. x p ch khác cho b a t i nay.
--------------------------------------------------------------- ---------------------------------------------------------------
Hiro Miyagi [7:00 P.M.] Hiro Miyagi [7 gi t i]
Are the clients there yet? Các khách hàng ã ó ch a?
--------------------------------------------------------------- ---------------------------------------------------------------
Jerry Sotheby [7:00 P.M.] Jerry Sotheby [7 gi t i]
156They have not arrived yet, but they are likely H ch a n, nh ng h có kh n ng s ây b t c
to be here any minute. Can you please call some lúc nào. B n có th vui lòng g i cho m t s nhà
other restaurants that are close by and see if we can hàng khác g n ó và xem li u chúng ta có th t
get a reservation? bàn không?
--------------------------------------------------------------- ---------------------------------------------------------------
Hiro Miyagi [7:01 P.M.] Hiro Miyagi [7 gi 01 t i]
Sure, I will do that. 156Keep them entertained in Ch c ch n tôi s làm i u ó. Hãy ti p ãi h trong
the meanwhile. It will be about 15 minutes before lúc ó. S m t kho ng 15 phút tr c khi tôi có m t.
I arrive. ---------------------------------------------------------------
--------------------------------------------------------------- Jerry Sotheby [7 gi 02 t i]
Jerry Sotheby [7:02 P.M.] Hãy n ây ngay khi b n có th ; Tôi s c h t s c.
Please get here as soon as you can; I will try ---------------------------------------------------------------
my best. Hiro Miyagi [7 gi 04 t i]
--------------------------------------------------------------- Ch c ch n tôi s n. Tôi xin l i vì n mu n.
Hiro Miyagi [7:04 P.M.]
Sure, I will. I apologize for being late.
155. At 6:56 P.M., what does Mr. Miyagi mean 155. Vào lúc 6 gi 56 t i, ông Miyagi có ý gì khi
when he writes, “That’s impossible”? ông y vi t, “Không th nào”?
(A) He doesn’t believe the restaurant is closed. (A) Ông y không tin r ng nhà hàng ã óng c a.
(B) He might have booked the wrong time. (B) Ông y có th ã t sai th i gian.
(C) He is certain that he made a reservation. (C) Ông y ch c ch n r ng ông y ã t phòng.
(D) The reservation was canceled, and he had (D) Vi c t phòng ã b h y, và ông y ã c
already been told. thông báo.
156. What is indicated about Mr. Sotheby? 156. i u gì c ch ra v ông Sotheby?

(A) He is currently at the restaurant entertaining (A) Ông y hi n ang nhà hàng ti p ãi m t s
some clients. khách hàng.
(B) He has arrived at the restaurant and is (B) Ông y ã n nhà hàng và ang ch nh ng
waiting for the others to arrive. ng i khác n.
(C) He never checked the reservation details with (C) Ông y không bao gi ki m tra các chi ti t t
the restaurant. phòng v i nhà hàng.
(D) Mr. Miyagi is one of his clients. (D) Ông Miyagi là m t trong nh ng khách hàng c a
ông y.

Questions 157-158 refer to the following memo.

From: Peter Chan, General Manager T : Peter Chan, T ng Giám c
To: All Employees, Budget Car Sales Kính g i: Toàn b nhân viên, Budget Car Sales
Subject: Promotion of Tim Tucker from Sales Ch : Vi c th ng ch c c a Tim Tucker t nhân
Associate to Sales Manager viên bán hàng lên giám c bán hàng
157I am pleased to announce the promotion of Tôi vui m ng thông báo vi c th ng ch c thành viên
long-time team member Tim Tucker to the lâu n m c a nhóm Tim Tucker lên v trí giám c
position of sales manager. Mr. Tucker has been a bán hàng. Ông Tucker ã là m t nhân viên t n t y
dedicated employee here at Budget Car Sales for t i Budget Car Sales trong h n 10 n m. Ông y ã
more than 10 years. He has worked as a sales làm vi c v i t cách nhân viên bán hàng và ã liên
associate and has consistently surpassed his sales t c v t qua các m c tiêu bán hàng c a mình và
goals and helped us earn a reputation as a reliable giúp chúng tacó c danh ti ng nh m t i lý xe
car dealership in Richmond. h i áng tin c y Richmond.
In assuming his new duties as sales manager, Mr. Khi m nh n nhi m v m i là giám c bán hàng,
Tucker will oversee the dedicated sales force in ông Tucker s giám sát l c l ng bán hàng t n tâm
addition to being responsible for training new bên c nh vi c ch u trách nhi m ào t o các nhân
associates. 158He will deal directly with customers, viên m i. Ông y s giao d ch tr c ti p v i khách
approving deals and helping to resolve any issues hàng, phê duy t các giao d ch và giúp gi i quy t
that could prevent them from purchasing a m i v n có th ng n h mua xe. Ông Tucker
vehicle. Mr. Tucker will also track sales figures c ng s theo dõi s li u bán hàng m b o công
to make sure our company meets our ty chúng ta áp ng các m c tiêu hàng tháng
monthly goals. c a mình.
I know you will be supportive of Tim as he assumes Tôi bi t các b n s ng h Tim khi ông y m nh n
his new role. Please take a few moments to extend vai trò m i. Hãy dành m t vài phút g i l i chúc
your congratulations to him. I am sure your kind m ng n ông y. Tôi ch c ch n r ng nh ng l i t t
words will be greatly appreciated. p c a các b n s c ánh giá r t cao.

Peter Chan Peter Chan
Mr. Peter Chan Ông Peter Chan

General Manager T ng giám c
Budget Car Sales Budget Car Sales
157. What is the purpose of the memo? 157. M c ích c a b n ghi nh là gì?
(A) To recruit experienced employees (A) tuy n nhân viên có kinh nghi m
(B) To inform workers of new products (B) thông báo cho nhân viên v s n ph m m i
(C) To motivate personnel to participate in (C) thúc y nhân viên tham gia m t h i th o
a seminar (D) khen ng i m t nhân viên vì hi u qu làm
(D) To praise an employee for his performance vi c c a ông y
158. What is true about Mr. Tucker? 158. i u gì úng v ông Tucker?
(A) He will improve sales with customers. (A) Ông y s c i thi n doanh s bán hàng v i
(B) He used to work at Budget Car Sales. khách hàng.
(C) He has been recognized with an award for his (B) Ông y t ng làm vi c t i Budget Car Sales.
accomplishments. (C) Ông y ã c công nh n v i m t gi i th ng
(D) He is planning to add more staff members to cho thành tích c a mình.
his department. (D) Ông y ang lên k ho ch thêm nhi u nhân viên
vào b ph n c a mình.


August 15 Ngày 15 tháng 8
Mr. Dylan McDonald Ông Dylan McDonald

150 Armstrong Ave. 150 i l Armstrong
Georgetown, ON Georgetown, ON
L7G 584 L7G 584
Dear Mr. McDonald: Kính g i ông McDonald:

159Final Notice: Invoice No. 279 - June 10 - $1,750 Thông báo cu i cùng: Hóa n s 279 - ngày 10/6 -
1,750 ô la
160You have repeatedly ignored our written
requests for payment of the above-noted invoice, Ông ã nhi u l n b qua các yêu c u b ng v n b n
and you have not contacted us with an c a chúng tôi thanh toán hóa n c ghi chú
explanation. trên và ông ã không liên h v i chúng tôi
gi i thích.
Consequently, unless we receive payment in full by
August 30, 2018, we will have to take the Do ó, tr khi chúng tôi nh n c thanh toán y
unpleasant step of turning your account over to a tr c ngày 30/8/2018, chúng tôi s ph i th c
professional collection agency. We would rather not hi n b c không m y vui v b ng vi c chuy n tài
be forced do this since it will result in damage to kho n c a b n sang m t c quan thu n chuyên
your personal credit rating. nghi p. Chúng tôi không mu n b bu c ph i làm
i u này vì nó s d n n thi t h i cho vi c x p
To prevent us from taking the final step of turning h ng tín d ng cá nhân c a b n.
this matter over to a collection agency, 159could you
please make payment in full by August 30? ng n chúng tôi th c hi n b c cu i cùng chuy n
v n này sang m t c quan thu n , ông có th vui
We urge you to give this matter your full attention lòng thanh toán y tr c ngày 30/8 không?
now, before it is too late, and to send your payment
to us immediately. Chúng tôi khuyên ông nên chú ý n v n này
ngay bây gi , tr c khi quá mu n, và g i ti n thanh
Sincerely, toán cho chúng tôi ngay l p t c.
Erica Anderson Trân tr ng,

Accounts Receivable
Erica Anderson
B ph n thu h i n
159. Why did Ms. Anderson send the letter? 159. T i sao cô Anderson g i th ?
(A) To ask for a review of proposed costs (A) yêu c u xem xét chi phí xu t
(B) To report an error on an invoice (B) báo cáo l i trên hóa n
(C) To remind Mr. McDonald of his outstanding (C) nh c nh ông McDonald v tài kho n
account ch a thanh toán c a mình
(D) To inform Mr. McDonald of payment methods (D) thông báo cho ông McDonald v ph ng
th c thanh toán
160. What is indicated about Mr. McDonald?
(A) He works at a professional colletion agency. 160. i u gì c ch ra v ông McDonald?
(B) He paid $1,750 on June 10. (A) Ông y làm vi c t i m t c quan thu n
(C) He used to work in the Accounting Department. chuyên nghi p.
(D) He has not responded to Ms. Anderson’s (B) Ông y ã tr 1,750 ô la vào ngày 10/6.
message. (C) Ông y t ng làm vi c phòng k toán.
(D) Ông y ã không tr l i tin nh n c a
cô Anderson.

WARRANTY PHI U B O HÀNH
LIMITED THREE-YEAR WARRANTY B O HÀNH GI I H N BA N M
161This warranty is available to consumers only. Phi u b o hành này ch dành cho ng i tiêu dùng.
You are a consumer if you own a Cuisinart B n là ng i tiêu dùng n u b n s h u lò vi sóng
Microwave Oven that was purchased for Cuisinart c mua s d ng cho gia ình.
household use.
Chúng tôi m b o r ng lò vi sóng Cuisinart c a b n
We guarantee that your Cuisinart Microwave Oven s không có l i v v t li u và s s c s o khi s d ng
will be free of defects in materials and workmanship bình th ng trong 3 n m k t ngày mua.
under normal use for 3 years from the date
of purchase. Chúng tôi ngh b n hoàn thành và g i l i th
ng ký s n ph m kèm theo t o i u ki n xác
162We suggest you complete and return the minh ngày mua. Tuy nhiên, vi c g i l i th ng ký
enclosed product registration card promptly to s n ph m không lo i b s c n thi t c a ng i tiêu
facilitate verification of the date of purchase. dùng duy trì b ng ch ng mua hàng có c
However, the return of the product registration card các l i ích b o hành. Trong tr ng h p b n không
does not eliminate the need for the consumer to có b ng ch ng v ngày mua, ngày mua cho các m c
maintain the proof of purchase in order to obtain the ích c a phi u b o hành này s là ngày s n xu t.
warranty benefits. In the event that you do not have
a proof of purchase date, the purchase date for N u lò vi sóng Cuisinart c a b n b l i trong th i
purposes of this warranty will be the date h n b o hành, chúng tôi s s a ch a ho c n u chúng
of manufacture. tôi th y c n thi t, s thay th nó. có c d ch v
b o hành, ch c n g i s i n tho i mi n phí c a
If your Cuisinart Microwave Oven should prove to chúng tôi theo s 1-800-726-0190 bi t thêm
be defective within the warranty period, we will thông tin t i di n ch m sóc khách hàng c a
repair it, or if we think it necessary, replace it. 163To chúng tôi ho c g i s n ph m b l i n Ch m sóc
obtain warranty service, simply call our toll-free khách hàng c a Cuisinart t i 150 ng Milford,
number at 1-800-726-0190 for additional East Windsor, NJ 08520.
information from our customer service
representatives or send the defective product to
Cuisinart Customer Service at 150 Milford Road,
East Windsor, NJ 08520.
161. Where can this information be found? 161. Thông tin này có th c tìm th y âu?
(A) In the manufacturing plant (A) Trong nhà máy s n xu t
(B) In the package of an appliance (B) Trong h p ng m t thi t b
(C) In a Customer Service Department (C) Trong m t b ph n ch m sóc khách hàng
(D) In an electronic device repair shop (D) Trong m t c a hàng s a ch a thi t b i n t
162. Why should customers return the product 162. T i sao khách hàng nên g i l i th ng ký
registration card? s n ph m?
(A) To verify when they purchased an oven (A) xác minh khi nào h ã mua lò vi sóng
(B) To obtain additional information about an oven (B) có thêm thông tin v lò vi sóng
(C) To participate in a focus group for a (C) tham gia vào m t nhóm t p trung cho m t
certain product s n ph m nh t nh
(D) To receive a promotion code (D) nh n mã khuy n mãi

163. How can customers get an opportunity to repair 163. Làm th nào khách hàng có th có c h i s a
an item? ch a m t m t hàng?
(A) By signing up on the company’s Web site (A) B ng cách ng ký trên trang web c a công ty
(B) By asking a repairperson to visit their home (B) B ng cách yêu c u m t ng i s a ch a n
(C) By sending an e-mail with pictures of th m nhà c a h
the product (C) B ng cách g i e-mail có hình nh c a
(D) By contacting a company representative s n ph m
(D) B ng cách liên h v i m t i di n công ty

166ASHBRIDGE (February 19) — Last night, ASHBRIDGE (NGÀY 19/2) — êm qua, nh ng
heavy storms damaged major high-speed railway c n bão l n ã làm h h i các tuy n ng s t cao
tracks in two places in Ashbridge. — [1] —. Record t c l n hai n i Ashbridge. — [1] —. T c gió
wind speeds and hail caused chaos as construction và m a á m c k l c gây ra s h n lo n khi các
workers attempted to repair the damaged HS1 công nhân xây d ng ã c g ng s a ch a các ng
tracks, which link the Eurotunnel to Britain’s only ray HS1 b h h ng, liên k t Eurotunnel v i tuy n
high-speed line. — [2] —. ng cao t c duy nh t c a Anh. — [2] —.
Engineers at the Ashbridge International Station Các k s t i tr m qu c t Ashbridge ang làm

are working overnight to restore the vi c su t êm khôi ph c d ch v
Dover-to-London service following one of the most Dover- i-London sau m t trong nh ng c n bão tàn
devastating storms in modern U.K. history. British kh c nh t trong l ch s Anh hi n i. British Rail,
Rail, the company in charge of both the station and công ty ph trách c nhà ga và ng s t, ã thay
railway, has replaced all services between th t t c các d ch v gi a Ashbridge và London
Ashbridge and London with a bus service. b ng d ch v xe buýt. Jonathan Chúng tôi d nh s
“165/167We intend to have the tracks repaired s a ch a các tuy n ng s t trong vòng 2 tu n
within two weeks so that we can restore all HS1 chúng tôi có th khôi ph c t t c các d ch v HS1,
services,” said Jonathan Baloney, a spokesperson Jonathan cho bi t, Jonathan Baloney, ng i phát
for British Rail. — [3] —. ngôn c a British Rail. — [3] —.
This is not the first time Ashbridge has been ây không ph i là l n u tiên Ashbridge b phá
destroyed by brutal hailstorms. “Our town seems h y b i nh ng tr n m a á tàn kh c. Th tr ng,
highly susceptible to bad weather,” Mayor, Winston Winston Bull nói v i các phóng viên êm qua. “Th
Bull told reporters last night. — [4] —. tr n c a chúng tôi d ng nh r t d b nh h ng
b i th i ti t x u.” — [4] —.
166 The new HS1 network, which was completed
in July, links Dover to Birmingham via London H th ng HS1 m i, c hoàn thành vào tháng 7,
and Ashbridge. liên k t Dover v i Birmingham qua London
và Ashbridge.
164. How is British Rail dealing with the aftermath 164. ng s t Anh i phó v i h u qu c a nh ng
of the storms? c n bão nh th nào?
(A) By rescheduling all services from London (A) B ng cách s p x p l i t t c các d ch v t
to Birmingham London n Birmingham
(B) By offering bus service from Dover (B) B ng cách cung c p d ch v xe buýt t Dover
to Ashbridge n Ashbridge
(C) By letting staff work through the night (C) B ng cách nhân viên làm vi c su t êm
(D) By canceling all trains between Dover (D) B ng cách h y t t c các chuy n tàu gi a Dover
and Birmingham và Birmingham

165. When is the HS1 service expected to resume? 165. Khi nào thì d ch v HS1 s ho t ng tr l i?
(A) In about two weeks (A) Trong kho ng hai tu n
(B) This week (B) Tu n này
(C) Tomorrow (C) Ngày mai
(D) Next month (D) Tháng sau
166. When was the HS1 railway network built? 166. H th ng ng s t HS1 c xây d ng
(A) This year khi nào?
(B) Last year (A) N m nay
(C) This month (B) N m ngoái
(D) Last month (C) Tháng này
(D) Tháng tr c
“Travelers are advised to seek alternative routes
during this period.” “Khách du l ch c khuyên nên tìm các tuy n
ng thay th trong giai o n này.”
(A) [1]
(B) [2] (A) [1]
(C) [3] (B) [2]
(D) [4] (C) [3]
(D) [4]
Questions 168-171 refer to the following Web page.

1817 Brownsville Tour Chuy n du l ch Brownsville n m 1817
168History Alive Tours would like to invite you to History Alive Tours mu n m i b n tham gia chuy n
go on our 1817 Brownsville Tour. Join us as we du l ch Brownsville n m 1817 c a chúng tôi. Tham
venture back in time and witness how the people gia v i chúng tôi khi chúng tôi m o hi m tr l i th i
of this area lived almost 200 years ago. — [1] —. gian và ch ng ki n cách ng i dân c a khu v c này
As you leave the modern world behind to discover s ng g n 200 n m tr c. — [1] —. Khi b n r i kh i
the Brownsville of yesterday, you will have an th gi i hi n i phía sau khám phá Brownsville
opportunity to visit a replica of the town as it once c a ngày hôm qua, b n s có c h i n th m m t
was and explore Brownsville when it was just a b n sao c a th tr n nh tr c ây và khám phá
local village. The townsfolk will be delighted to Brownsville khi nó ch là m t ngôi làng a ph ng.
meet you and to tell you about what life was like Ng i dân th tr n s r t vui m ng c g p b n và
before the city evolved. 169/171You'll even have an k cho b n nghe v cu c s ng tr c khi thành ph
opportunity to enjoy a sumptuous dinner phát tri n. Th m chí b n s có c h i th ng th c
prepared by the village chef. — [2] —. b a t i xa hoa do u b p làng chu n b . — [2] —
.
City Life Tour
If you’re a city type who loves the hustle and bustle Chuy n du l ch thành ph
of the city, our City Life Tour may be just what N u b n là m t ng i yêu thích s h i h và nh n
you’re looking for. 170-DJoin us as we embark on a nh p c a thành ph , thì chuy n du l ch thành ph
citywide discovery of the many areas Hamilton c a chúng tôi có th là th mà b n ang tìm ki m.
has to offer, including art and entertainment Cùng tham gia v i chúng tôi khám phá toàn thành
venues, the old Brownsville area, and the local ph v nhi u khu v c mà Hamilton cung c p, bao
markets. 170-A/CAfter we've toured the local g m các a i m ngh thu t và gi i trí, khu v c
attractions, we’ll visit City Hall, where you’ll Brownsville c và các ch a ph ng. Sau khi
have a chance to sample the smells and tastes of chúng ta tham quan các i m tham quan a
the multicultural center district. Here, you can ph ng, chúng ta s ghé th m tòa th chính, n i b n
browse the many food stalls and enjoy some of the s có c h i n m th mùi và v c a khu trung tâm a
cuisines from the diverse cultures. — [3] —. The v n hóa. T i ây, b n có th ngó qua nhi u qu y
tour will end with a visit to the city’s captivating hàng th c ph m và th ng th c m t s món n t
underground area, which consists of a maze of các n n v n hóa a d ng. — [3] —. Chuy n du l ch
tunnels that were once subway lines. s k t thúc b ng vi c tham quan khu v c d i lòng
--------------------------------------------------------------- t quy n r c a thành ph , bao g m m t mê cung
Whichever tour you choose, you can be assured of các ng h m t ng là các tuy n tàu i n ng m.
an unforgettable and enjoyable day! For the latest ---------------------------------------------------------------
tour prices and availability, visit Dù b n ch n chuy n du l ch nào, b n c ng có th
www.historyalivetours.org and book your tour yên tâm v m t ngày khó quên và thú v ! bi t giá
today! — [4] —. tour m i nh t và phòng tr ng, hãy truy c p
www.historyalivetours.org và t tour ngay hôm
nay! — [4] —.
168. What type of tour is the Brownsville tour? 168. Lo i tour nào là tour du l ch Brownsville?
(A) A factory tour (A) M t chuy n tham quan nhà máy
(B) A food tour (B) M t chuy n du l ch m th c
(C) A history tour (C) M t chuy n du l ch l ch s
(D) A wildlife tour (D) M t chuy n du l ch hoang dã
169. What is true about the meal available on the 169. i u gì là úng v b a n có s n trong chuy n
Brownsville tour? tham quan Brownsville?
(A) A cook will prepare food for visitors. (A) M t u b p s chu n b th c n cho
(B) A buffet is available. du khách.
(C) The guide will offer visitors some food. (B) M t b a ti c buffet có s n.
(D) Visitors need to bring their own food. (C) H ng d n viên s m i du khách m t s
th c ph m.
170. Which of the following places will individuals (D) Du khách c n mang theo th c n c a
on the City Life Tour NOT visit? riêng mình.
(A) A municipal building
(B) A famous restaurant 170. Nh ng a i m nào sau ây mà các cá nhân
(C) Cultural facilities trong chuy n tham quan cu c s ng thành ph
(D) The old part of the city KHÔNG ghé th m?
(A) M t tòa nhà thành ph
171. In which of the positions marked [1], [2], [3], (B) M t nhà hàng n i ti ng
and [4] does the following sentence best belong? (C) Nh ng c s v n hóa
(D) Ph n c c a thành ph
“The traditional home-style meal will make your
tour very impressive.” 171. Trong các v trí c ánh d u [1], [2], [3] và
(A) [1]
(B) [2] B a n theo phong cách t i nhà truy n th ng s làm
(C) [3] cho chuy n du l ch c a b n r t n t ng.
(D) [4]
(A) [1]
(B) [2]
(C) [3]
(D) [4]


Hamilton, Karl [11:05 A.M.] Hamilton, Karl [11 gi 05 tr a]
Hi, all. I just finished reviewing the latest sales Chào m i ng i. Tôi v a xem xong các s li u bán
figures. 172We really need to increase sales. Give hàng m i nh t. Chúng tôi th c s c n ph i t ng
me your thoughts. doanh s bán hàng. Hãy cho tôi bi t suy ngh c a
--------------------------------------------------------------- các b n.
Hayashi, Kanako [11:06 A.M.] ---------------------------------------------------------------
I think we need to give our sales staff more training Hayashi, Kanako [11 gi 06 tr a]
on ways to approach customers. Many of them are Tôi ngh r ng chúng ta c n ph i ào t o nhân viên
new to the team and haven't been thoroughly bán hàng c a mình nhi u h n v các cách ti p c n
trained yet. khách hàng. Nhi u ng i trong s h là ng i m i
--------------------------------------------------------------- trong i và ch a c ào t o k l ng.
McPhee, Joanna [11:10 A.M.] ---------------------------------------------------------------
173We could move our focus to online sales. If we
McPhee, Joanna [11 gi 10 tr a]
upgraded the Web site, we would be able to Chúng ta có th chuy n tr ng tâm c a mình sang
generate a lot more revenue. 175Anna Halton has bán hàng tr c tuy n. N u chúng ta nâng c p trang
shared several revenue projections that support Web, chúng ta s có th t o thêm doanh thu. Anna
this view. Halton ã chia s m t s d báo doanh thu ng h
--------------------------------------------------------------- quan i m này.
Hamilton, Karl [11:13 A.M.] ---------------------------------------------------------------
I agree that may be an option. We are not currently Hamilton, Karl [11 gi 13 tr a]
securing the same level of online sales as Tôi ng ý r ng ó có th là m t l a ch n. Chúng ta
our competitors. hi n không m b o m c doanh s bán hàng tr c
--------------------------------------------------------------- tuy n gi ng nh các i th c nh tranh c a
174Kim, Larry [11:15 A.M.] chúng ta.
I have to warn you that making changes to the Web ---------------------------------------------------------------
site certainly won't be cheap. 174It would have the Kim, Larry [11 gi 15 tr a]
most significant impact on my team because we Tôi ph i c nh báo b n r ng vi c thay i trang web
would be responsible for making the changes. ch c ch n s không r . Nó s có tác ng áng k
--------------------------------------------------------------- nh t i v i nhóm c a tôi b i vì chúng tôi s ch u
Baldock, Sophie [11:17 A.M.] trách nhi m th c hi n các thay i.
173It may also mean that we have to make ---------------------------------------------------------------
changes to our product line. Richard Lucas has a Baldock, Sophie [11 gi 17 tr a]
large amount of evidence to support the claim i u này c ng có ngh a là chúng ta ph i thay i
that online shoppers have different preferences dòng s n ph m c a mình. Richard Lucas có r t
to in-store shoppers. nhi u b ng ch ng h tr cho tuyên b r ng ng i
--------------------------------------------------------------- mua hàng tr c tuy n có s thích khác nhau i v i
Hamilton, Karl [11:20 A.M.] ng i mua hàng t i c a hàng.
Regardless, I think we need to explore all our ---------------------------------------------------------------
options. 175Ask Anna to share her data with Hamilton, Karl [11 gi 20 tr a]
Richard. We can all meet in my office tomorrow at Dù sao i n a, tôi ngh r ng chúng ta c n khám phá
3:00 P.M. t t c các l a ch n c a mình. Hãy yêu c u Anna
chia s d li u c a mình v i Richard. T t c chúng
ta có th g p nhau t i v n phòng c a tôi vào ngày
mai lúc 3 gi chi u.
172. At 11:05 A.M., what does Mr. Hamilton mean 172. Vào lúc 11 gi 05 tr a, ông Hamilton có ý gì
when he writes, “Give me your thoughts”? khi ông vi t, “Hãy cho tôi bi t suy ngh c a
(A) He has an important deadline to meet. các b n”?
(B) He needs an account to be updated. (A) Ông y ph i áp ng m t th i h n quan tr ng.
(C) He needs to speak to his manager. (B) Ông y c n m t tài kho n c c p nh t.
(D) He wants to know how to boost sales (C) Ông y c n nói chuy n v i ng i qu n lý
c a mình.
(D) Ông y mu n bi t làm th nào t ng
doanh s .
173. Where do the participants in the online chat 173. Nh ng ng i tham gia th o lu n trò chuy n
discussion most likely work? tr c tuy n có kh n ng làm vi c âu?
(A) At a retail company (A) T i m t công ty bán l
(B) At an advertising agency (B) T i m t công ty qu ng cáo
(C) At a security firm (C) T i m t công ty b o m t
(D) At an event management company (D) T i m t công ty qu n lý s ki n
174. According to the discussion, whose department 174. Theo cu c th o lu n, b ph n c a ai có kh

is likely to be in charge of the company web site? n ng ph trách trang web c a công ty?
(A) Ms. Baldock’s department (A) B ph n c a cô Baldock
(B) Mr. Lucas’s department (B) B ph n c a ông Lucas
(C) Ms. Kim’s department (C) B ph n c a cô Kim
(D) Ms. Halton’s department (D) B ph n c a cô Halton
175. What information is Ms. Halton going to share 175. Cô Halton nh chia s thông tin gì v i
with Mr. Lucas? ông Lucas?
(A) Training ideas (A) Ý t ng ào t o
(B) Customer preference (B) S thích c a khách hàng
(C) Financial statistics (C) Th ng kê tài chính
(D) Product lists (D) Danh sách s n ph m
Questions 176-180 refer to the following list and invitation.

Messages L i nh n
For: Nilotpal Sengupta Dành cho: Nilotpal Sengupta

Recorded by: Danny James c ghi l i b i: Danny James
178Date: June 20 Ngày: 20/6
Time Company/ Ng i Công ty/T
Caller Message Gi g i L i nh n
of Call Organization g i ch c
176
The hotel permits Khách s n cho phép
signs for the event in g n các b ng hi u
9:15 Sarah
Hilton Hotel the reception area. 9 gi Sarah Khách s n cho s ki n trong khu
A.M. Whitaker
Return her call to 15 sáng Whitaker Hilton v c ti p tân. G i l i
learn more. cho cô y tìm
176
She wants to hi u thêm.
178 register for the Cô y mu n ng ký
9:26 Sonia JKL
event by phone. tham gia s ki n qua
A.M. Jones Consultancy 9 gi Sonia Công ty t v n
Contact her at i n tho i. Liên l c
26 sáng Jones JKL
+59 097 892730. v i cô y theo s
The seating for the +59 097 892730.
conference will be Ch ng i cho h i
10:30 Karen delivered to the ngh s c chuy n
Home Ltd. 10 gi Karen Công ty
A.M. Hort venue on July 15. n a i m vào
30 sáng Hort TNHH Home
You do not need to ngày 15/7. B n không
return the call. c n ph i g i l i.
177
She wants to Cô mu n kéo dài
extend the briefing 11 gi Helen a i mh i cu c h p giao ban
11:50 177
Helen Conference
meeting with the 50 tr a Winston ngh v i nhóm a i m
A.M. Winston Venue
venue team by thêm m t gi .
one hour.
The 16th Annual Paris Entrepreneur Conference H i ngh doanh nhân Paris th ng niên
(PEC) l n th 16 (PEC)
July 16-20 T ngày 16 n 20/7
Exhibition Center, Paris, France Trung tâm tri n lãm, Paris, Pháp

179Pleaseaccept our warm invitation to this five- Vui lòng ch p nh n l i m i n ng nhi t c a chúng
day conference, which will focus on providing tôi n h i ngh n m ngày này, trong ó s t p trung
entrepreneurs with access to the latest news and vào vi c cung c p cho các doanh nhân quy n ti p
developments in the business world. c n các tin t c và s phát tri n m i nh t trong th
gi i kinh doanh.
180As a PEC attendee, you will have an
opportunity to: Là ng i tham d PEC, b n s có c h i:
· Access information on the latest developments · Ti p c n thông tin v nh ng phát tri n m i nh t
in digital marketing and online advertising. trong ti p th k thu t s và qu ng cáo
· Attend presentations delivered by successful tr c tuy n.
business owners. · Tham d các bài thuy t trình c cung c p b i
· 180Network with entrepreneurs in a range các ch doanh nghi p thành công.
of industries. · M ng l i v i các doanh nhân trong m t lo t
· Share your opinions on the challenges that các ngành ngh .
entrepreneurs are facing. · Chia s ý ki n c a b n v nh ng thách th c mà
các doanh nhân ang ph i i m t.
For further details, visit www.pec.org/events or
contact the event organizer, Nilotpal Sengupta, at bi t thêm chi ti t, hãy truy c p
+49 (0) 908 529 7687 or by e-mail at www.pec.org/events ho c liên h v i nhà t ch c s
nsengupta@pec.org. ki n, Nilotpal Sengupta, theo s +49 (0) 908 529
7687 ho c qua e-mail nsengupta@pec.org.
178Register Before June 15 for a
Registration Discount. ng ký tr c ngày 15/6 c gi m giá

tham d s ki n.
176. Who have the telephone messages been 176. Ai nh n c l i nh n i n tho i c l i?
left for? (A) M t ng i qu n lý khách s n
(A) A hotel manager (B) M t giáo s ih c
(B) A university professor (C) M t biên t p viên t p chí
(C) A journal editor (D) M t nhà t ch c s ki n
(D) An event organizer
177. T i sao bà Winston g i ông Sengupta?
177. Why did Ms. Winston call Mr. Sengupta? (A) báo cáo s c thi t b
(A) To report an equipment malfunction (B) xu t s d ng m t a i m khác
(B) To suggest using a different venue (C) h i thông tin v m t trung tâm
(C) To ask for information about a center (D) th o lu n v vi c kéo dài m t cu c h p
(D) To discuss extending a meeting
178. i u gì r t có th úng v cô Jones?
178. What is most likely true about Ms. Jones? (A) Cô y s không nh n c gi m giá.
(A) She will not receive a discount. (B) Cô y d nh xu t b n nghiên c u
(B) She plans to publish her research. c a mình.
(C) She has never traveled to Paris. (C) Cô y ch a bao gi i du l ch n Paris.
(D) She called Mr. Sengupta twice. (D) Cô y ã g i ông Sengupta hai l n.
179. Who is likely to attend the conference?? 179. Ai có kh n ng tham d h i ngh ?

(A) Business people (A) Các doanh nhân
(B) Environmental scientists (B) Các nhà khoa h c môi tr ng
(C) Government officials (C) Các quan ch c chính ph
(D) New residents (D) Các c dân m i

180. According to the invitation, what can 180. Theo l i m i, nh ng ng i tham d có th

attendees do? làm gì?
(A) Interact with other business people (A) Giao ti p v i nh ng doanh nhân khác
(B) Have the brochure delivered to their office (B) Có tài li u giao n v n phòng c a h
(C) Learn how to conduct research (C) Tìm hi u cách ti n hành nghiên c u
(D) Donate to an environmental organization (D) Quyên góp cho m t t ch c môi tr ng

Ceylon Mountain Tea’s Gourmet Tea Offering L i m i th ng th c trà th ng h ng c a
Ceylon Mountain
181Ceylon Mountain Tea has been a renowned
name in the global tea industry for over 200 Trà Ceylon Mountain là m t cái tên n i ti ng trong
years. 182We are particularly well known for our ngành công nghi p trà toàn c u trong h n 200 n m.
black tea, which is hand-selected from the verdant Chúng tôi c bi t n i ti ng v i trà en c a mình,
green mountains of Sri Lanka. We invite you to c l a ch n b ng tay t nh ng ng n núi xanh t i
select from a large range of high-quality teas that c a Sri Lanka. Chúng tôi m i b n ch n t hàng lo t
are carefully packaged in sealed tea containers các lo i trà ch t l ng cao c óng gói c n th n
before being shipped directly to you. trong các h p ng trà kín tr c khi c v n
chuy n tr c ti p n b n.
Our gourmet tea collection consists of a variety of
exceptional teas from traditional English Breakfast B s u t p trà th ng h ng c a chúng tôi bao g m
tea to our bespoke blends of organic Sri Lankan nhi u lo i trà c bi t t trà English Breakfast
beverages. We sell tea containers in various designs truy n th ng n h n h p u ng Sri Lanka h u c
and sizes from 50 to 600 grams. We can also c bi t. Chúng tôi bán h p ng trà v i nhi u ki u
accommodate requests for customized tea dáng và kích c khác nhau t 50 n 600 gram.
containers; however, we require at least two Chúng tôi c ng có th áp ng yêu c u cho các h p
months’ lead time to meet such requests. ng trà tùy ch nh; tuy nhiên, chúng tôi c n ít nh t 2
tháng áp ng các yêu c u ó.
To order your gourmet tea, simply call 07-768-1895
for the U.K. and Europe or +88 897-7892 for all t hàng trà th ng h ng c a b n, ch c n g i
other regions. You can also purchase our luxury tea 07-768-1895 V ng qu c Anh và Châu Âu ho c
collection directly online at +88 897-7892 cho t t c các khu v c khác. B n
www.ceylonmountaintea.com. Shipping outside the c ng có th mua b s u t p trà sang tr ng c a chúng
U.K. and Europe is chargeable. 184Orders for tôi tr c ti p t i www.ceylonmountaintea.com. V n
shipments to North America must be made at chuy n ngoài Hoa K và Châu Âu có tính phí. n
least one month in advance of the required t hàng cho các chuy n hàng n B c M ph i
delivery date. c th c hi n ít nh t m t tháng tr c ngày giao
hàng c yêu c u.
To: Suki Haref <shref@ceylonmountaintea.com> T i: Suki Haref <shref@ceylonmountaintea.com>
From: Susan Bloom <sbloom@stpaulteas.com> T : Susan Bloom <sbloom@stpaulteas.com>
Date: March 9 Ngày: 9/3
Subject: Earl Grey Tea Quotation Ch : Báo giá trà Earl Grey
Dear Mrs. Haref, Bà Haref thân m n,

184I recently read a very positive review of your G n ây tôi ã c m t bài ánh giá r t tích c c v
special Earl Grey teas in Tea Connoisseur các lo i trà Earl Grey c bi t c a bà trên T p chí
Magazine and am considering purchasing some Tea Connoisseur và ang xem xét vi c mua m t ít
for my tea salon in St. Paul, Minnesota, USA, cho ti m trà c a tôi St. Paul, Minnesota, Hoa K ,
at trade prices. v i giá th ng m i.
However, before I do so, I would appreciate it if you Tuy nhiên, tr c khi tôi làm nh v y, tôi s ánh giá
could provide me with a quotation for the shipping cao n u bà có th cung c p cho tôi báo giá chi phí
costs. I would like to purchase twenty 500-gram v n chuy n. Tôi mu n mua 20 thùng trà Earl Grey
containers of Earl Grey tea for delivery to my store 500 gram giao n c a hàng c a tôi St. Paul.
in St. Paul. Depending on the cost of shipment, I Tùy thu c vào chi phí v n chuy n, tôi có th t
may place a similar order on a monthly basis going hàng t ng t hàng tháng sau này. Vui lòng tìm chi
forward. Please find the full details of the proposed ti t y c a n hàng c xu t d i ây:
order below:
Lo i trà: Earl Grey
Tea type: Earl Grey Kích th c h p ng trà: 500 gram
Tea container size: 500 grams S l ng: 20 thùng
Quantity: 20 containers Yêu c u thùng ng trà c bi t: Không có
185-DSpecial tea container request: None Ngày giao hàng mong mu n: Tr c ngày 28/7
184Desired delivery date: Before July 28 Nh n xét: N u bà không có s n các thùng lo i 500
Comments: 185-B/CIf you do not have 500-gram gram, vui lòng cung c p báo giá cho 40 thùng lo i
containers available, please provide a quotation 250 gram ho c 10 thùng lo i 1,000 gram.
for either forty 250-gram containers or ten 1,000-
gram containers. Tôi s ánh giá cao n u bà liên h v i tôi qua e-mail
v i m t báo giá y .
I would appreciate it if you contacted me via e-mail
with a full quotation. Trân tr ng,
Best Regards, Susan Bloom

Ti m trà St. Paul
Susan Bloom (651) 266-7564
St. Paul Teas
(651) 266-7564
181. What does the advertisement imply about 181. Qu ng cáo ng ý gì v trà Ceylon Mountain?
Ceylon Mountain Tea? (A) Ch các doanh nghi p có th mua nó.
(A) Only businesses can purchase it. (B) Các v n phòng chính c a nó c t t i V ng
(B) Its main offices are located in the U.K. qu c Anh.
(C) It offers a catalog annually. (C) Nó cung c p m t danh m c hàng n m.
(D) It has been selling tea for many years. (D) Nó ã c bán su t nhi u n m.
182. What teas does Ceylon Mountain Tea 182. Trà núi Ceylon chuyên v lo i trà nào?
specialize in? (A) Earl Grey
(A) Earl Grey (B) Trà English Breakfast
(B) English Breakfast tea (C) Trà Anh
(C) British tea (D) Trà en
(D) Black tea
183. Trong e-mail, t “th ng m i” o n 1, dòng
183. In the e-mail, the word “trade” in paragraph 1, 4, có ngh a g n nh t v i
line 5, is closest in meaning to (A) tiêu th
(A) consumption (B) trao i
(B) exchange (C) kinh doanh
(C) business (D) bán s
(D) wholesale
184. Tr c th i gian nào thì cô Bloom nên t hàng
184. By when should Ms. Bloom place the order to nh n trà?
receive her tea? (A) Ngày 28/3
(A) March 28 (B) Ngày 9/5
(B) May 9 (C) Ngày 28/6
(C) June 28 (D) Ngày 9/7
(D) July 9

185. What kind of tea containers is Ms. Bloom NOT 185. Nh ng lo i thùng trà nào mà bà Bloom
interested in ordering? KHÔNG quan tâm khi t hàng?
(A) 50-gram containers (A) Thùng lo i 50 gram
(B) 250-gram containers (B) Thùng lo i 250 gram
(C) 500-gram containers (C) Thùng lo i 500 gram
(D) Customized tea containers (D) Thùng ng trà riêng bi t
Questions 186-190 refer to the following notice, order form and e-mail.
Dear Loyal Customer, Kính g i khách hàng thân thi t,
187This week, we’re offering a special online Tu n này, chúng tôi a ra u i gi m giá L T
Thanksgiving discount on a wide range of our n tr c tuy n c bi t cho m t lo t các s n ph m
electronic products. Order any of our Ultra HD i n t c a chúng tôi. t mua b t k TV Ultra HD
TVs or Samson home theaters, and you'll receive a ho c r p hát t i nhà Samson c a chúng tôi và b n s
20-percent reduction in price! This offer runs from c gi m giá 20%! u ãi này di n ra t nay n
now until midnight on Monday, November 25, and n a êm vào th 2, ngày 25/11 và ch có s n trên
is available only on our Web site. You must place trang web c a chúng tôi. B n ph i t hàng tr c
your order by November 25 to be eligible for this ngày 25/11 i u ki n nh n ph n th ng này,
reward, so fire up your Web browser and order now! vì v y hãy kích ho t trình duy t Web c a b n và t
hàng ngay!
· Note: 187This discount cannot be used in
conjunction with any other coupon or special · L u ý: Không th s d ng gi m giá này cùng
offer. This offer applies to UHD televisions v i b t k phi u gi m giá ho c u ãi c
and Samson home theater units only. bi t nào khác. u ãi này ch áp d ng cho TV
UHD và các n v r p hát t i nhà Samson.
Brad Drumpf
Mega Home Corporation Brad Drumpf
T p oàn Mega Home
Mega Home Corporation T p oàn Mega Home
201 Mountain View, 201 Mountain View,

Santa Clara, California 48002 Santa Clara, California 48002
From: Brad Drumpf T : Brad Drumpf

Mega Home Corp T p oàn Mega Home
201 Mountain View 201 Mountain View
Santa Clara, CA 48002 Ship by: November 21 Santa Clara, CA 48002
Ship to: Kanjana Tucker Cosmic Digital Giao hàng tr c ngày: 21/11
Giao hàng n: Kanjana Tucker Cosmic Digital
Ship to:
Kanjana Stucker Giao cho:
Cosmic Digital Kanjana Stucker
532 Browning Street Cosmic Digital
Chevy Chase, MD 20813 532 ng Brown
Chevy Chase, MD 20813
Ship by: November 21
Giao hàng tr c ngày: 21/11

Item Unit Total Mã Thành

Description Quantity Mô t n giá S l ng
number Price Price hàng ti n
Samson HT- Samson HT-
71-03 27.99 15 419.85 71-03 27.99 15 419.85
2.1XS 2.1XS
Samson HT- Samson HT-
71-04 67.99 5 349.95 71-04 67.99 5 349.95
5.1L 5.1L
Toshira Toshira
55-21 399.00 6 2,394 55-21 399.00 6 2,394
UHD900 TV UHD900 TV
JCB 2,520 JCB 2,520
55-23 420 6 55-23 420 6
UHD7X TV UHD7X TV
Soni VIVA Soni VIVA
55-27 499 4 1,996 55-27 499 4 1,996
UltraHDX UltraHDX
Subtotal $7,670.80 T m
$7,670.80
Tax $762.00 tính
188
$35.00 Thu $762.00
Shipping Phí v n
$35.00
Total $8,482.80 chuy n
T ng
188As $8,482.80
requested, your 50% shipping discount has c ng
been applied to this order.
190Date
Ngày nh n: Ch nh t, ngày 18/11
Received: Sunday, November 18
To: Brad Drumpf T i: Brad Drumpf
<ceobrad.drumpf@megahome.com> <ceobrad.drumpf@megahome.com>
From: Kanjana Tucker T : Kanjana Tucker
<kanjana@cosmic-digital.com> <kanjana@cosmic-digital.com>
190Date: November 20 Ngày: 20/11
Subject: Order Update Ch : C p nh t n hàng
Dear Mr. Drumpf, Th a ông Drumpf,
Please accept my apologies for the short notice, but Vui lòng ch p nh n l i xin l i c a tôi vì thông báo
I’d like to amend my order made on November 18. g p, nh ng tôi mu n s a i n t hàng c
189I need to cancel the 5 Samson HT-5.1L home th c hi n vào ngày 18/11. Tôi c n h y 5 h th ng
theater systems. Could you also please include 6 r p hát t i nhà Samson HT-5.1L. Ông c ng có th
Soni VIVA Ultra HDX televisions (item no. 55-27) vui lòng thêm vào 6 TV Soni VIVA Ultra HDX
instead of 4? If you’ve already shipped the items, (món hàng s 55-27) thay vì 4 không? N u ông ã
please send 2 more Soni VIVA TVs to the same chuy n các m t hàng, vui lòng g i thêm 2 TV Soni
address urgently. VIVA n cùng m t a ch nhanh chóng.
One more thing: Are you still offering the 10- M t i u n a: Có ph i ô n v n ang cung c p gi m
percent discount on Vaio notebook computers that giá 10%cho máy tính xách tay Vaio b t u vào
started last month? Is it possible to refund this tháng tr c? S ti n này li u có th c hoàn l i t
amount from my most recent order? n t hàng g n ây nh t c a tôi không?
Thank you for your attention. Cám n vì s quan tâm ông.
Regards, Trân tr ng,
Kanjana Tucker Kan Tucker

Sales Lead, Cosmic Digital Tr ng nhóm bán hàng, Cosmic Digital

186. In the notice, the word “eligible” in paragraph 186. Trong thông báo, t " i u ki n" trong o n
1, line 8, is closest in meaning to 1, dòng 8, có ngh a g n nh t v i
(A) exceptional (A) c bi t
(B) invalid (B) không h p l
(C) qualified (C) i u ki n
(D) legal (D) h p pháp
187. What is true about the Thanksgiving discount? 187. i u gì là úng v vi c gi m giá vào L T n?
(A) It includes all televisions regardless of brand. (A) Nó bao g m t t c các TV b t k th ng hi u.
(B) It can be applied to certain goods at the store. (B) Nó có th c áp d ng cho m t s hàng hóa t i
(C) Samson home theaters are 20 percent cheaper. c a hàng.
(D) Another voucher cannot be used at the (C) R p hát t i nhà Samson r h n 20%.
same time. (D) M t ch ng t khác không th c s d ng
t i cùng m t th i i m.
188. What was the original shipping cost of Cosmic
Digital’s order? 188. Chi phí v n chuy n ban uc a n hàng
(A) $17.50 Cosmic Digital là bao nhiêu?
(B) $35.00 (A) $ 17.50
(C) $70.00 (B) $ 35.00
(D) $75.00 (C) $ 70.00
(D) $ 75.00
189. Which item does Ms. Tucker no longer need?
(A) 71-03 189. Món nào cô Tucker không còn c n n a?
(B) 71-04 (A) 71-03
(C) 55-21 (B) 71-04
(D) 55-27 (C) 55-21
(D) 55-27
190. What day did Mr. Drumpf receive the e-mail?
(A) Tuesday 190. Ông Drumpf ã nh n c e-mail vào
(B) Wednesday ngày nào?
(C) Friday (A) Th ba
(D) Sunday (B) Th t
(C) Th Sáu
(D) Ch nh t
Questions 191-195 refer to the following list, schedule, and e-mail.

Holgate Plastics, Ltd. Công ty TNHH Nh a Holgate
186 Barton Road 186 ng Barton
Sydney Sydney
Major Production Facilities* Nh ng c s s n xu t chính *

Percentage of T l t ng s n
Factory 191 S nhà
Location Total Company Manager a i m l ng c a Qu n lý
Number máy
Production công ty
191/194
194
194
Jadwiga Jadwiga
13 18.5% 13 Singapore 18.5%
Singapore Kowalski Kowalski
191
Cape Enrique Enrique
9 11.2% 9 Cape Town 11.2%
Town Gonzales Gonzales
Rachel Rachel
18 191
Helsinki 9.8% 18 Helsinki 9.8%
Whittinger Whittinger
191 Ellison Ellison
27 Cairo 14.3% 27 Cairo 14.3%
Fraser Fraser
191 Harriet Harriet
24 8.1% 24 Vancouver 8.1%
Vancouver Coombs Coombs

* The remainder of the production occurs at * Ph n còn l i c a s n xu t di n ra t i các c s

alternative facilities located in Australasia. khác Châu i D ng.
Holgate Plastics, Ltd. Công ty TNHH Nh a Holgate
Production Managers’ meeting Cu c h p qu n lý s n xu t
Location: Room 327 Holgate Headquarters a i m: Phòng 327 Tr s Holgate
Goal: To become the market leader M c tiêu: Tr thành ng i d n u th tr ng

Presenter: Hightop Consulting Ng i trình bày: T v n Hightop
Schedule created by James Lewis L ch trình c t o b i James Lewis

E-mail: j.lewis@hightopconsulting.com E-mail: j.lewis@hightopconsulting.com

-------------------------------------------------------------- --------------------------------------------------------------
09:00 A.M. Overview: The need to identify the 9 gi sáng T ng quan: S c n thi t ph i xác nh
best practices in the industry các thói quen t t nh t trong ngành
10:00 A.M. Quality Management: How Holgate 10 gi sáng Qu n lý ch t l ng: Làm th nào nh a
Plastics compares to its competitors and its areas of Holgate so sánh v i các i th c nh tranh và các
strength and weakness l nh v c m nh và y u c a nó
11:00 A.M. 192Cost Management: How we can 11 gi tr a Qu n lý chi phí: Làm th nào chúng ta
better manage expenditures có th qu n lý chi tiêu t t h n
Special focus on the achievements of Factory 9, c bi t t p trung vào nh ng thành t u c a Nhà
the top performer in this aspect máy 9, n i d n u v ph ng di n này
12:30 P.M. Lunch: Pedro’s Restaurant 12 gi 30 tr a n tr a: Nhà hàng Pedro
01:30 P.M. 193Automation: An overview of the 1 gi 30 tr a T ng hóa: T ng quan v các thi t
latest equipment and systems b và h th ng m i nh t
Special focus on the achievements and c bi t t p trung vào nh ng thành t u và thách
challenges at Factory 24 th c t i Nhà máy 24
03:00 P.M. Q&A session 3 gi chi u M c h i & áp
04:00 P.M. Event ends 4 gi chi u S ki n k t thúc
To: James Lewis T i: James Lewis
<j.lewis@hightopconsulting.com> <j.lewis@hightopconsulting.com>
From: May Sengupta T : May Sengupta <may.sengupta@bolgate.com>
<may.sengupta@bolgate.com> Ngày: 9/11
Date: November 9 Ch : Cu c h p ngày 23/11
Subject: November 23 meeting
James,
James,
Tôi ã xem l i l ch trình xu t c a b n, và nó có
I reviewed your proposed schedule, and it looks v khá t t. Tuy nhiên, tôi mu n yêu c u m t s
pretty good. However, I would like to request some thay i nh . C th , tôi s ánh giá cao n u ng i
small changes. 194Specifically, I would appreciate trình bày lúc 10 gi sáng có th tham kh o ý ki n
it if your 10:00 A.M. presenter could consult c a ng i qu n lý nhà máy có t l t ng s n l ng
with the factory manager that has the largest công ty l n nh t vì ó s là nhà máy có m c t
percentage of the total company production ng hóa cao nh t. Công ngh có s n t i c s ó
because that will be the factory that has the r t tinh vi và vi c tìm hi u v các h th ng ang s
highest levels of automation. The technology that d ng s giúp ng i thuy t trình c a b n phát tri n
is available at that facility is very sophisticated, and m t s ki n th c n n t ng v ng ch c.
learning about the systems that are in use will help
your presenter develop some strong background
knowledge.

I would also appreciate it if you could extend the Tôi c ng s ánh giá cao n u b n có th kéo dài
question-and-answer session and end the meeting phiên h i áp và k t thúc cu c h p mu n h n n a
half an hour later than originally scheduled. gi so v i d ki n ban u.
I’m looking forward to attending the event and

hearing what your team has to say. Tôi r t mong c tham d s ki n này và nghe i
ng c a b n nói gì.
Best Regards,
Trân tr ng,
May Sengupta
Operations Manager May Sengupta
Holgate Plastics, Ltd. Qu n lý ho t ng
Công ty TNHH Nh a Holgate
191. What is indicated about Holgate Plastics? 191. Nh ng gì c ch nh v Nh a Holgate?
(A) Its production facilities are spread around (A) Các c s s n xu t c a h c tr i r ng
the world. kh p th gi i.
(B) Its headquarters recently relocated to Australia. (B) Tr s chính c a h g n ây ã chuy n n Úc.
(C) It recently built some new factories. (C) G n ây h ã xây d ng m t s nhà máy m i.
(D) It has invested heavily in facilities in (D) H ã u t r t nhi u vào các c s
Vancouver. Vancouver.
192. What is indicated about the Cape 192. Nh ng gì c ch ra v nhà máy Cape Town?
Town factory? (A) Nó có ph n l n nh t trong t ng s n xu t c a
(A) It has the biggest share of total company công ty.
production. (B) Nó duy trì các quy trình qu n lý chi phí
(B) It maintains the best cost management t t nh t.
processes. (C) Nó nh n c h u h t các ngu n cung c p t
(C) It gets most of its supplies from North Africa. B c Phi.
(D) It faces challenges in automation. (D) Nó ph i i m t v i nh ng thách th c trong t
ng hóa.
193. Where is the factory with special automation
issues located? 193. Nhà máy có nh ng v n t ng hóa c
(A) Singapore bi t n m âu?
(B) Helsinki (A) Singapore
(C) Cairo (B) Helsinki
(D) Vancouver (C) Cairo
(D) Vancouver
194. What does Ms. Sengupta want Mr. Lewis’
team to do? 194. Cô Sengupta mu n i c a ông Lewis làm gì?
(A) Visit the largest production center (A) Ghé th m trung tâm s n xu t l n nh t
(B) Add another presenter for 30 minutes (B) Thêm ng i thuy t trình khác trong 30 phút
(C) Wait to be contacted by May Sengupta (C) Ch i c liên l c b i May Sengupta
(D) Confer with Ms. Kowalski (D) Trao i v i cô Kowalski
195. In the e-mail, the word “sophisticated” 195. Trong e-mail, t “tinh vi” trong o n 1, dòng
in paragraph 1, line 9, is closest in meaning to 9, có ngh a g n nh t v i
(A) difficult (A) khó kh n
(B) expensive (B) t
(C) advanced (C) tiên ti n
(D) unpredictable (D) không th oán tr c

Questions 196-200 refer to the following advertisement, extract from a leaflet, and letter.
Get Fit & Healthy While Raising Money for a Có c s c kh e và thân hình cân i trong khi
Worthy Cause ki m ti n vì m t s nghi p x ng áng
196Pure Fitness, a leading brand in sportswear, Pure Fitness, m t th ng hi u hàng u v trang
has joined forces with Washington State Hospital ph c th thao, ã h p tác v i B nh vi n bang
to organize the third annual Midnight 10K Run Washington t ch c cu c ch y b Midnight 10K
to raise money for cancer research. 200This year’s hàng n m l n th 3 quyên ti n cho nghiên c u
target is to exceed $500,000 in sponsorships to ung th . M c tiêu c a n m nay là v t qua 500,000
achieve a new fundraising record. To accomplish ô la tài tr t c m t k l c gây qu m i.
this, we need more runners than the 3,000 who th c hi n i u này, chúng tôi c n nhi u ng i ch y
participated in last year’s event. h n con s 3,000 ng i ã tham gia vào s ki n
n m ngoái.
If you want to play a part in raising much-needed
money for this worthy cause, please join us for this N u b n mu n óng góp m t kho n ti n r t c n thi t
year’s Midnight 10K Run on July 12 at Preston cho s nghi p x ng áng này, vui lòng tham gia v i
Park. All entrants are required to make a minimum chúng tôi trong n m nay cu c ch y b Midnight
donation of $30. You can find further details on the 10K vào ngày 12/7 t i Công viên Preston. T t c
leaflets in the box below. 197We are also seeking nh ng ng i tham gia c yêu c u quyên góp t i
volunteers who can distribute water and sports thi u 30 ô la. B n có th tìm thêm thông tin chi
supplements to participants on the day of the ti t v t r i trong h p bên d i. Chúng tôi c ng
event. If you would like to help, please contact us ang tìm ki m nh ng tình nguy n viên có th phân
at 993-7656. ph i n c và th c ph m b sung cho nh ng ng i
tham gia vào ngày di n ra s ki n. N u b n mu n
giúp , xin vui lòng liên h v i chúng tôi theo s
993-7656.
198Get fit and healthy and make a valuable Có c thân hình cân i và kh e m nh và óng
contribution to a worthwhile cause by góp có giá tr cho m t s nghi p áng giá b ng cách
participating in the Midnight 10K Run. Get tham gia vào cu c ch y Midnight 10K. c tài tr
sponsored by your family and friends, and you stand b i gia ình và b n bè c a b n, và b n s nh n c
to receive a free gift depending on how much m t món quà mi n phí tùy thu c vào s ti n b n
you raise. quyên góp.
Funds S ti n
Gift Received Quà t ng nh n c
Raised quyên góp
$2,000 A Pure Fitness Racing Bike 2,000 ô la M t chi c xe p Pure Fitness
$1,500 Pure Fitness Sneakers 1,500 ô la Giày th thao Pure Fitness
$1,000 A Pure Fitness Gift Voucher Valued at $80 1,000 ô la Phi u quà t ng Pure Fitness có giá tr 80 ô la
199
$100 A Pure Fitness Race T-shirt and Water Bottle M t chi c áo thun và chai n c cu c ua
100 ô la
198
$50 A Pure Fitness Race T-shirt Pure Fitness
50 ô la M t chi c áo thun cu c ua Pure Fitness
Everyone who takes part in the race will also
receive a medal. M i ng i tham gia cu c ua c ng s nh n c
huy ch ng.
Carly Simeon Carly Simeon
89B West St. 89B ng West
Newark, NY 89757 Newark, NY 8957
August 3 Ngày 3/8
Dear Mr. Dove, Kính g i ông Dove,
Thank you for participating in this year’s Midnight C m n ông ã tham gia cu c ch y Midnight 10K
10K Run as organized by Pure Fitness and n m nay do Pure Fitness và b nh vi n ti u bang

Washington State Hospital. We were delighted that Washington t ch c. Chúng tôi r t vui m ng khi có
so many people took part in the race to show their r t nhi u ng i tham gia cu c ua th hi n s
support for this worthy cause despite the soaring ng h c a h cho s nghi p x ng áng này m c dù
temperatures. 200Everyone’s efforts most certainly nhi t t ng v t. M i n l c c a m i ng i ch c
paid off, with the 3,200 event participants raising ch n ã c n áp, v i 3,200 ng i tham gia s
an impressive $550,000. ki n quyên góp c s ti n n t ng 550,000 ô la.
199As a thank you for your contribution of $450, C m n ông ã óng góp 450 ô la, vui lòng tìm
please find enclosed a gift from Pure Fitness. m t món quà c g i kèm t Pure Fitness.
We would also like to congratulate you for finishing Chúng tôi c ng mu n chúc m ng ông vì ã hoàn
in eighth place. We look forward to seeing you thành v trí th 8. Chúng tôi mong i cg p
again next year. ông l n n a vào n m t i.
Best regards, Trân tr ng,
The Midnight 10K Run Organizing Committee Ban t ch c cu c ch y b Midnight 10K

196. How will the money raised from the event 196. Ti n quyên góp t s ki n s c s d ng nh
be used? th nào?
(A) To build a new hospital (A) Xây d ng m t b nh vi n m i
(B) To construct a new gym (B) xây d ng m t phòng t p th d c m i
(C) To conduct research (C) ti n hành nghiên c u
(D) To develop new gym products (D) phát tri n các s n ph m phòng t p m i
197. According to the advertisement, what role will 197. Theo qu ng cáo, tình nguy n viên s th c hi n
volunteers fulfill? vai trò gì?
(A) Getting more sponsorships (A) Nh n thêm tài tr
(B) Planning the race route (B) L p k ho ch ng ua
(C) Distributing drinks (C) Phân ph i u ng
(D) Distributing gifts (D) Phân ph i quà t ng
198. How can people who participate in the race get 198. Làm th nào nh ng ng i tham gia cu c ua
a race medal? có c huy ch ng cu c ua?
(A) By winning the race (A) B ng cách chi n th ng cu c ua
(B) By donating at least $30 (B) B ng cách quyên góp ít nh t 30 ô la
(C) By volunteering at the event (C) B ng cách làm tình nguy n t i s ki n
(D) By signing up for a Pure Fitness newsletter (D) B ng cách ng ký nh n b n tin Pure Fitness
199. What is Mr. Dove likely to receive? 199. Ông Dove có kh n ng nh n c gì?
(A) A certificate (A) Gi y ch ng nh n
(B) A T-shirt and water bottle (B) M t chi c áo thun và chai n c
(C) A gift voucher (C) M t phi u quà t ng
(D) A bike (D) M t chi c xe p
200. What is indicated about this year’s race? 200. i u gì c ch ra v cu c ua n m nay?

(A) The participants achieved a new (A) Nh ng ng i tham gia ã t cm tk
fundraising record. l c gây qu m i.
(B) There were more runners than the (B) Có nhi u v n ng viên h n n m tr c.
previous year. (C) Có ít v n ng viên h n n m tr c.
(C) There were fewer runners than the (D) Cu c ua ng dài ã c thêm vào.
previous year.
(D) The long distance race has been added.


Giải Chi Tiết Part 7 (Anh Lê Toeic)

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Giải Chi Tiết Part 7 (Anh Lê Toeic)

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Giải chi tiết

FANPAGE C P NH P BÀI T P + THÔNG TIN V TOEIC:

WEBSITE C P NH P CÁC TÀI LI U TOEIC M I NH T:

KÊNH T NG H P BÀI GI NG TOEIC ONLINE:

FACEBOOK CÁ NH N C A TH Y ANH LÊ:

GROUP H TR LUY N THI TOEIC:

Quy EBOOK c so n hoàn toàn không ph i vì m i nhu n, mà ch y

Questions 147-148 refer to the following advertisement.

OFFICIAL RECEIPT Date: 148-ADEC 20 BIÊN LAI CHÍNH TH C Ngày: 20/12

Received from: 148-CPeter Wang Nh n t : Peter Wang

CHUYÊN LUY N THI TOEIC

Questions 149-150 refer to the following article.

“149This is the last of four interchange-related “ ây là d án cu i cùng trong b n d án liên quan

understanding of the many residents and Thành ph r t bi t n s kiên nh n và hi u bi t

150. What is the city is thankful for? 150. Thành ph bi t n vì i u gì?

CHUYÊN LUY N THI TOEIC

Questions 151-152 refer to the following e-mail.

Attention - Reservation Department Chú ý – B ph n t phòng

CHUYÊN LUY N THI TOEIC

Questions 153-154 refer to the following text message chain.

CHUYÊN LUY N THI TOEIC

Questions 155-157 refer to the following review.

156. What is indicated about the KEG? 156. i u gì c ch ra v KEG?

CHUYÊN LUY N THI TOEIC

Questions 158-160 refer to the following e-mail.

Mr. Dave Meltzer Ông Dave Meltzer

Dear Mr. Meltzer: Kính g i ông Meltzer:

CHUYÊN LUY N THI TOEIC

Questions 161-163 refer to the following letter.

October 15 Ngày 15/10

Mr. John Hong Ông John Hong

CHUYÊN LUY N THI TOEIC

CHUYÊN LUY N THI TOEIC

Questions 164-167 refer to the following memo.

To: All staff Kính g i: Toàn th nhân viên

DATE EVENT LOCATION TIME

CHUYÊN LUY N THI TOEIC

Questions 168-171 refer to the following notice.

CHUYÊN LUY N THI TOEIC

(A) [1] (A) [1]

Questions 172-175 refer to the following online chat discussion.

Peter Costa [10:58 A.M.] Peter Costa [10 gi 58 sáng]

David Tolley [11:00 A.M] David Tolley [11 gi tr a]

Angela Viceroy [11:01 A.M.] Angela Viceroy [11 gi 01 tr a]

CHUYÊN LUY N THI TOEIC

Questions 176-180 refer to the following e-mails.

you directly for a replacement of this nature. b n thay th b ph n này.

Kit Delanski B Delanski

Dear Mr. Delanski, Kính g i ông Delanski,

Warm Regards, Trân tr ng,

James Finn James Finn

CHUYÊN LUY N THI TOEIC

179. i lý d ch v khách hàng ã cung c p nh ng

CHUYÊN LUY N THI TOEIC

Questions 181-185 refer to the following notice and form.

VOLUNTEER FORM: N NG KÝ TÌNH NGUYÊN VIÊN:

Maggie HOME Maggie I N

NOTES AND AVAILABILITY: GHI CHÚ VÀ TH I GIAN LÀM VI C:

CHUYÊN LUY N THI TOEIC

182. Who is Sandy Cox? 182. Sandy Cox là ai?

184. What is suggested about Ms. McDowell? 184. i u gì c xu t v cô McDowell?

Questions 186-190 refer to the following notice, e-mail, and article.

the pool area.