PREINTEROGATION AGREEMENT

AVISHANKER SARKER ,CORPORATE AMBASSADOR TRAINEE

1.What is Sales Funnel?

Ans. Sales funnel is basically a process prospects go through become a customer. It includes various
stages. Each stages in the funnel takes the buyer one step closer to making a purchase .Therefore in
order to have define the actions of the business ,it is important to have a well planned sales funnel, in
order attract potential customers .However it is called a “funnel” because of its shape that is wide at
the top and gets narrower with the more stages involved and by being specific .

2.What are the different processes and stages involved in making a sale?

Ans. 1. Prospecting

The first of the seven steps in the sales process is prospecting. In this stage, you find potential customers
and determine whether they have a need for your product or service—and whether they can afford
what you offer. Evaluating whether the customers need your product or service and can afford it is
known as qualifying.

2. Preparation

The second stage has you in preparation for initial contact with a potential customer, researching the
market and collecting all relevant information regarding your product or service. At this point, you
develop your sales presentation and tailor it to your potential client’s particular needs.

3. Approach

In the approach stage, you make first contact with your client. Sometimes this is a face-to-face meeting,
sometimes it’s over the phone. There are three common approach methods.

• Premium approach: Presenting your potential client with a gift at the beginning of your
interaction

• Question approach: Asking a question to get the prospect interested.

• Product approach: Giving the prospect a sample or a free trial to review and evaluate your
service.

4. Presentation

In the presentation phase, you actively demonstrate how your product or service meets the needs of
your potential customer. The word presentation implies using PowerPoint and giving a salesy spiel, but
it doesn’t always have to be that way—you should actively listen to your customer’s needs and then act
and react accordingly.
5. Handling objections

Perhaps the most underrated of the seven steps of a sales process is handling objections. This is where
you listen to your prospect’s concerns and address them. It’s also where many unsuccessful salespeople
drop out of the process—44% of salespeople abandoning pursuit after one rejection, 22% after two
rejections, 14% after three, and 12% after four, even though 80% of sales require at least five follow-ups
to convert. Successfully handling objections and alleviating concerns separates good salespeople from
bad and great from good.

6. Closing

In the closing stage, we get the decision from the client to move forward. Depending on your business,
we might try one of these three closing techniques.

• Alternative choice close: Assuming the sale and offering the prospect a choice, where both
options close the sale—for example, “Will you be paying the whole fee up front or in
installments?” or “Will that be cash or charge?”
• Extra inducement close: Offering something extra to get the prospect to close, such as a free
month of service or a discount
• Standing room only close: Creating urgency by expressing that time is of the essence—for
example, “The price will be going up after this month” or “We only have six spots left”

7. Follow-up

Once we have closed the sale, your job is not done. The follow-up stage keeps you in contact with
customers you have closed, not only for potential repeat business but for referrals as well. And since
retaining current customers is six to seven times less costly than acquiring new ones, maintaining
relationships is key.

3.Differentiate between sales Funnel and Marketing Funnel?

Ans. Marketing funnel advertises a product or service to give leads a reason to buy. Whereas, the sales
funnel deals with the leads (from the marketing funnel), enticing them to buy, not once, but as often as
possible. Your sales and marketing teams need the best technology to be as productive as possible.

4If you are facing any objection from your leads ,how are you going to overcome them in order to
convert them to a valuable customers in our organization?

Ans. In reference with the above scenario , I would overcome the situation by first following the 7 steps
of the sales funnel process. If in any case the customer does not get convinced I will try to resolve the
objection in the following ways
our first reaction when you hear an objection may be to jump right in and respond immediately. Resist this
temptation. When you react too quickly, you risk making assumptions about the objection. Instead:
▪ Take the time to listen to the objection fully
▪ Don't react defensively
▪ Train yourself to ignore any negative emotions you may be feeling
▪ Stay focused on what the buyer is saying and the business problem you’re helping to solve
▪ Listen with the intent of fully understanding the buyer's concerns without bias or anticipation
▪ Allow the body language and verbal confirmations to communicate to the buyer that you're listening intently .
As per my suggestion ,the above following steps will have a greater impact on the customer ,using both
sales and marketing funnel an organize and manage any class of customer.Moreover it will attract
potential customers in the market.

5.Explain the sales funnel with a real time example?

• Ans.In reference to with the context , A sales funnel is the marketing term for the journey
potential customers go through on the way to purchase. There are several steps to a sales
funnel, usually known as the top, middle, and bottom of the funnel, although these steps may
vary depending on a company's sales model. In reral time there must be a five step approach
towards sale ,which includes Awareness. Interest., Evaluation, Engagement and the last one is
Commitment/Purchase.

For example : Imagine that you own an ecommerce business that sells vintage signs. You know that your
target audience hangs out on Facebook a lot and that your target customers are males and females
between 25 and 65 years of age.

You run a fantastic Facebook Ad that drives traffic to a landing page. On the page, you ask your prospect
to sign up for your email list in exchange for a lead magnet. Pretty simple, right?

Now you have leads instead of prospects. They’re moving through the funnel.

Over the next few weeks, you send out content to educate your subscribers about vintage signs, to
share design inspiration, and to help consumers figure out how to hang these signs.

At the end of your email blitz, you offer a 10 percent coupon off each customer’s entire first order.
Bang! You’re selling vintage signs like crazy. Everyone wants what you’re selling.

Next, you add those same customers to a new email list. You start the process over again, but with
different content. Give them ideas for gallery walls, advise them about how to care for their signs, and
suggest signs as gifts. You’re asking them to come back for more.