JOB DESCRIPTION

Associate – Organizational Development

Are you keen and passionate about working on strategic employee initiatives that focus on caring for and retaining
employees while on unique organizational challenges and be a go –getter to solve them using your budding HR
skill sets?

If yes, then RRD GO Creative APAC is the perfect place for you!

WHO ARE WE?

We are the RRD’s Human Resources Team. RRD is a leading global provider of multichannel business
communications services and marketing solutions with more than 52,000 clients around the world, including
88% of the Global Fortune 500. RRD is listed on NYSE and has revenue of $7 billion. Globally we have a
headcount of 39K and around 8K in our GO Creative APAC platform.

What makes RRD HR a GREAT fit for YOU?

When you join the RRD HR team, you will be joining a fast-paced, dynamic and outcome oriented team. You will
play a key role in all the OD processes’ executions such as Competency Mapping, Talent Classification, Talent
Management, Change Management and other Organizational Development interventions. All these processes
aid the organization in managing, retaining and developing the right people and thereby drive continued
business growth.

What will YOU do?

As an OD Associate, you will play a pivotal role in the success of all OD initiatives. Working in partnership with the
Talent Engagement team and Operations teams, you will be responsible for the implementation and execution
of various talent processes that help RRD to identify and retain high potential talent. You will have the
opportunity to see how your inputs directly translate into both people and business growth. Some of your daily
work activities will be as below:

● Aid in rolling out the various OD tools used and propagating their usage
● Collect, analyze and report on data from employee satisfaction surveys and other operational performance
indicators
● Identify opportunities for increased efficiency in current Organizational Development processes.
● Utilize your knowledge of the various OD models and tools to diagnose potential organizational problem areas
and recommend proactive solutions

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What YOU will need?

An attitude to learn, contribute and walk the extra-mile. To be successful in this role, you will need

TECHNICAL SKILLS
An intermediate level of the Microsoft Office suite of applications (Word, Power Point and Excel). A willingness to
learn new ways of analyzing and presenting information to various audiences.

BEHAVIOURAL COMPETENCIES
1. Executive presence
2. Ability to influence
3. Emotional Intelligence
4. Cultural proficiency
5. Strategic thinking
6. Collaborative mindset/Team work
7. Accountability
8. Project management
9. Learning agility

and a hunger to make an impact on the organization.

What WE offer?

● The culture of a global organization with a rich legacy of over 157 years
● A seat at the table to help drive people and business growth
● Encouragement to be innovative and challenging the status quo
● Exposure to industry leading OD techniques and tools
● Performance-based recognition and rewards
● A wide canvas to paint the foundation of your career

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 JOB DESCRIPTION
Associate – Talent Engagement

Are you keen and passionate about engaging with, monitoring, supporting and retaining talent in a global organization
with your unique HR skill set?

If yes, then RRD GO Creative APAC is the perfect place for you!

WHO ARE WE?

We are the RRD’s Human Resources Team. RRD is a leading global provider of multichannel business
communications services and marketing solutions with more than 52,000 clients around the world, including
88% of the Global Fortune 500. RRD is listed on NYSE and has revenue of $7 billion. Globally we have a
headcount of 39K and around 8K in our GO Creative APAC platform.

What makes RRD HR a GREAT fit for YOU?

When you join the RRD HR team, you will be joining a fast-paced, dynamic and outcome oriented team. You will
play a pivotal role in employee engagement; creating programs that integrate, grow and retain employees
within the organization, building and maintaining effective relationships with internal clients, innovating and
actively seeking out-of-the-box solutions to refresh and strengthen the HR systems as per needs. All these
processes aid the organization in managing, retaining and developing the right people and thereby drive
continued business growth.

What will YOU do?

As a TE Associate, you will provide support in areas of employee engagement and retention, employee
communication, policy implementation. performance management and OD, training and development and
organizational development. Specifically, you will

FOCUS ON ENGAGEMENT
● Roll out various programs targeting employee retention / engagement etc.
● Plan and conduct monthly welfare events for teams

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FOCUS ON ATTRITION
● Identify employees who are at risk and ensure recommendations are made to manage attrition
● Conduct exit interviews and report findings
● Proactively monitor attrition and drive retention

FOCUS ON DIVISION LEVEL COMMUNICATION

● Manage division level communication
● Manage the dispute resolution process within the division
● Conduct open houses and skip level meetings with the Managers / employees to understand the issues/concerns
● Conduct shift meetings on a monthly basis to ensure HR issues are addressed
● Ensure timely and appropriate dissemination of all employee communication
● Close all issues in a timely manner
● Organise forums, working groups, training sessions and other information-sharing activities

FOCUS ON DRIVING POLICIES

● Drive HR policies and special initiatives for the division
● Ensure compliance with the organization’s policies and practices
● Provide change suggestions and feedback to the policies as required
● Provide primary support for all HR related queries regarding policies, programs, processes, etc.

FOCUS ON EMPLOYEE PERFORMANCE

● Implement the Performance Management Process within the division
● Ensure all employees have their goals set within the stipulated timelines
● Manage the Performance Improvement process for employees
● Ensure regular feedback, completion of appraisals within stipulated timelines

FOCUS ON EMPLOYEE AND ORGANIZATIONAL DEVELOPMENT

● Support implementation / execution of organization- wide OD / change management interventions and projects
● Partner with L&D to ensure personal development plans are in place to provide necessary inputs and training

What YOU will need?

TECHNICAL SKILLS
An intermediate level of the Microsoft Office suite of applications (Word, Power Point and Excel). A willingness to
learn new ways of analyzing and presenting information to various audiences.

BEHAVIOURAL COMPETENCIES
1. Executive presence
2. Ability to influence
3. Emotional Intelligence
4. Cultural proficiency
2
5. Strategic thinking
6. Collaborative mindset/Team work
7. Accountability
8. Project management
9. Learning agility

and a hunger to make an impact on the organization.

What WE offer?

● The culture of a global organization with a rich legacy of over 157 years
● A seat at the table to help drive people and business growth
● Encouragement to be innovative and challenging the status quo
● Exposure to industry leading OD techniques and tools
● Performance-based recognition and rewards
● A wide canvas to paint the foundation of your career