MLE CrossCompatibility October 2017 Ed32b ENT MLE 032809

CROSS COMPATIBILITY DOCUMENT
Applications / Hardware / Terminals compatibility October

2017 offer
OmniPCX Enterprise Releases R10.0 - R12.1
OpenTouch Releases R2.0 - R2.3.1
Edition: 32b
Date: 08 December 2017
Reference: ENT_MLE_032809
Editions
History
Edition Offer Content Comment
Ed 31.x 2017 - April offer OXE Release 12.0.x Last PDF/DOC format of the document
Ed 32: 2017 - October offer OmniPCX Enterprise Releases R10.0 - R12.1 Microsoft Excel format of the document
OpenTouch Releases R2.0 - R2.3 In order to simplify the structure of the document and increase its
readability, some older content has been removed. This information
is still available in edition 31 of the document but not maintained any further.
Ed 32a: 2017 - October offer OmniPCX Enterprise Releases R10.0 - R12.1 Update of OXE AS BOMs
OpenTouch Releases R2.0 - R2.3
Ed 32b: 2017 - October offer OmniPCX Enterprise Releases R10.0 - R12.1

OpenTouch Releases R2.0 - R2.3
This document is published in 2 ways:

1) As a "standalone" document on the Alcatel-Lucent Enterprise Business Portal.
A new edition may be published several times per year, as soon as an important information update is required.
2) As part of the Alcatel-Lucent Enterprise technical documentation package for OmniPCX Enterprise and Omnivista 8770.
A new edition is in general published twice per year when the complete documentation package is updated.
This means that if you have accessed this document from the documentation package, you may not have the very last edition. A more recent one may be available from the Alcatel-Lucent
Enterprise Business Portal. Before preparing an important customer project, we recommend to make sure you have the most recent edition in your possession.
Page 2/73
OmniPCX Enterprise R9.0 - R12.0 Feature List Glossary
Glossary
Y' Is or was available in the catalog and technically supported, including bug correction for the corresponding release. Release policy applis however. In other terms,
an item indicated as available on OXE R10 for instance, was supported on OXE R10 during the "Active Support Period" of Release 10 but is not today anymore
OM' Supported for migration of OXE or OpenTouch. However, the corresponding item is generally phased-out ('OUT') and no longer be available in the commercial catalog (refer to release policy for more information).
The concerned item should be compatible in case of upgrade / migration to the corresponding OXE/OT release but due to the phase-out status, no more validation tests take place.
In case an issue is detected, the software correction (if done) will be done in accordance with the software release policy, which means on the concerned OXE release if it is still in "Active Support" status and
if the issue severity justifies a software correction but not anymore on the phased-out item itself in case it is identified as the origin of the issue.
For instance, an old and phased-out board can be deployed with the last OXE release. Nevertheless, in case of an hardware or firmware issue with this board,
there is no more bug fixing and an alternative solution will have to be identified by the partner.
"N' The described configuration is not validated and is therefore not working and not supported.
NA' Not Applicable as the components of the concerned configuration are incompatible and the configuration is therefore not working.
Example: OTBE and crystal hardware
 indicates hyperlinks, you may click on it to navigate quickly
are textboxes with information that does not fit into the compatibility table but is linked to the topic where the textbox is positioned
ENT_MLE_016348 Page 3/73

Content
Introduction: OmniPCXEnterprise compatibility with: OpenTouch compatibility with: Ecosystem compatibility OTCC - Standard Ed
Purpose Of The Document Applications Applications
Phase-Out Policy
How To Use This Document Attendant Applications Attendant Applications
 Prerequisites
Related Documents Voice Messaging Solutions Desktop (PC) applications
Contact Center Suite
OTCC-SE
Omnipcx Enterprise / Opentouch Releases Phase-Out Status OTMC (OpenTouch Message Center) CCAgent (Client and Server)
OmniMessage 4635 H/J Smartphone applications CCS Client
Sep-12 CCS Server
OpenTouch
OpenTouch Multimedia Services (OTMS)
Tablet applications
Voice Messaging Solutions

ACR (external ASM Server)
CCTA (Ticket Analyser)
WBM (Wall Board Manager)

OpenTouch Session Border Controller (OT SBC) OTMC (OpenTouch Message Center)
OpenTouch Fax Center (OTFC) OmniMessage 4635 H/J Softpanel Manager
Sep-12 OmniTouch 4625 CCIVR
Network Management
OmniVista 8770 OpenTouch Attendant Applications
Voice recording solution OpenTouch Session Border Controller (OT SBC) DAP Configurator
 OmniPCXRecord

OpenTouch Fax Center (OTFC)

OmniTouch Fax Server / OpenTouch Fax Center
Contact Center Suite Network Management
OTCC-SE OmniVista 8770 OmniVista 8770
OTCS
Softpanel Manager Standard Edition Voice recording solution OpenTouch Edge Server
OmniTouch 4625 CCIVR OmniPCXRecord
OpenTouch for PC
Tools Contact Center Suite
Audio Station OTCC-SE Tapi Premium Server
Translator Tool for OXE strings (TSL) OTCS
Softpanel Manager Standard Edition Tsapi Premium Server
API / Interface OmniTouch 4625 CCIVR
TAPI Virtualized offers
TSAPI Tools OXE-V
Audio Station OTMS-V/OTMC-V/OTBE-V
OXE networking Translator Tool for OXE strings (TSL) Omnivista 8770
ABCF2-Subnetwork License Server
Audit/Broadcast API / Interface
TAPI IP Desktop Softphone higher or equal R11.0.x Whitelist
TSAPI
Hardware
Crystal hardware Hardware

System boards
Auxiliary boards Crystal hardware
Extension boards System boards
Trunk Interface boards Auxiliary boards
DECT boards Extension boards
Voice Mail 4635 Trunk Interface boards
Link Interface Optimizer Boards DECT boards
Miscellaneous Boards Voice Mail 4635

Voice Hub and Wall Mounted cabinets Link Interface Optimizer Boards
Miscellaneous Boards
Common Hardware
System boards  Voice Hub and Wall Mounted cabinets
Extension boards Common Hardware

Trunk Interface boards System boards
Mixed boards Extension boards
External battery racks Trunk Interface boards
Mixed boards
Appliance Servers External battery racks
Blade Server Appliance Servers
Endpoints Endpoints
Wired Terminal Compatibility Wired Terminal Compatibility

UA 2G & Reflexes Terminals UA 2G & Reflexes Terminals
Dedicated Attendant Terminals Dedicated Attendant Terminals
Options and interfaces for Reflexes/e-Reflexes Options and interfaces for Reflexes/e-Reflexes
Interoperability status Interoperability status
Options for 8 & 9 series and Reflexe Terminals Options for 8 & 9 series and Reflexe Terminals
e-Reflexes terminals e-Reflexes terminals
e-Reflexes and Alcatel-Lucent 8 and 9 Series e-Reflexes and Alcatel-Lucent 8 and 9 Series
8088 Smart DeskPhone 8088 Smart DeskPhone
8082 My IC Phone 8082 My IC Phone
OpenTouch Connection for 8082 My IC Phone OpenTouch Connection for 8082 My IC Phone
 Desk Phones
80x8s Premium Deskphone  Desk Phones
80x8s Premium Deskphone
80x8 Premium Deskphone 80x8 Premium Deskphone
80x9 Premium Deskphone 80x9 Premium Deskphone
Audiooffice Audiooffice
OmniTouch 4135 OmniTouch 4135
Wireless terminals and devices Wireless terminals and devices

DECT System and Terminals DECT System and Terminals
DAP Controller DAP Controller
DECT handset with TDM DECT infrastructure (IBS/RBS) DECT handset with TDM DECT infrastructure (IBS/RBS)
DECT handset with IP DECT infrastructure DECT handset with IP DECT infrastructure
Wireless LAN terminal Wireless LAN terminal
Page 4/73
Content
OTCC - Standard Edition Server requirements Appliance server BOMs Service Applications
OpenTouch Multimedia Services (OTMS) OmniPCX Enterprise - Current Ticket Extractor

OTCC-SE solution composition
Softpanel Manager Standard Edition

OpenTouch Message Center (OTMC)
 OpenTouch Appliances - Current Click to call plugin
OpenTouch Businiess Edition (OTBE) Phased out Servers Smart Guest Application
OpenTouch Edge Server (OTES)
OpenTouch Edge Server (OTES)  Emergency Notification Server
OmniVista 8770 OpenTouch Notification Service
 4059 Minimum PC configuration

Mobile Guest Softphone
DAP Configurator
Contact Center suite Visual Automated Attendant

OTCC-SE
CCS Client
CCS Server
CCA Client
CCA Server
Softpanel Manager
OmniTouch 4625 CCIVR
Page 5/73
PURPOSE OF THE DOCUMENT
This document provides information regarding the compatibility between OmniPCX Enterprise /OpenTouch software releases
applications.
The goal is to provide this information to AL-Enterprise's business partners so that they can efficiently manage and plan the
(migrations, upgrades, add-ons) of solutions being already installed at customers.
This document does not replace the ACTIS configuration tools which must be used to identify hardware and software change
former software releases of OmniPCX Enterprise and OpenTouch Business Edition.
This document does not replace feature lists of AL-Enterprise' products.
This document is limited to AL-Enterprise applications and hardware.
AL-Enterprise strongly recommends that customers upgrade the OmniPCX Enterprise / OpenTouch / Applications to the latest
order to benefit from the latest improvements.
This document is revised and issued with each new offer, which is in general twice a year (spring/autunm).
Phase-out policy
The information in this document conforms to the hardware and software phase-out policy defined by AL-Enterprise.
The Information in this documentation is maintained only for products that are still supported.
Keeping customer configurations that include phased-out products is not recommended, as they no longer benefit from any s
Enterprise.
HOW TO USE THIS DOCUMENT

This document provides information for preparing a an OmniPCX Enterprise and/or OpenTouch software upgrade/migration/a
First, determine the target OmniPCX / OpenTouch target release.

You will then be able finding the following information:
- hardware compatibility versus OmniPCX Enterprise and OpenTouch Business Edition release.
- The minimum version of applications that run with the targeted release.
- Information about application environments (operating system, minimum server requirements etc.) and the way to upgrade
environment.
Prerequisites
Before quoting any software upgrade, you must first make an on-site check of the installed configuration.
All upgrade processes require the following information:
- OmniPCX Enterprise/OpenTouch configuration, i.e., MAO, .SW… file of the customer installed configuration in order to use th
configuration tool.
- Existing AL-Enterprise 4400 Crystal hardware/Common hardware, such as CPU type, installed boards, …
- For all AL-Enterprise applications, the major release number (such as R10.0) and minor suffix number (ftxx).
For non-AL-Enterprise applications, you may need to contact the software editor in order to define the operation to be carried
application to work properly with the new OmniPCX Enterprise/OopenTouch release. The AL-Enterprise commitment regardin
with non-AL-Enterprise applications is limited to AAPP registered applications (see: https://applicationpartner.alcatel-lucent.c
Be aware that the AL-Enterprise Professional Services organization is able to provide a "proof of concept" service which tests
configurations and appropriate acceptance tests with your end customer. For more information and associated quotation, ple
professional.services@al-enterprise.com
Elements of methodology
Check:
- If the existing application release works with the targeted OmniPCX Enterprise / OpenTouch release.
- The phase-out status of every component of the installed configuration.
- The impact on the end-user of this upgrade in order to define a training plan according to your service portfolio.
Provide a quotation for:
Be aware that the AL-Enterprise Professional Services organization is able to provide a "proof of concept" service which tests
configurations and appropriate acceptance tests with your end customer. For more information and associated quotation, ple
professional.services@al-enterprise.com
Elements of methodology
Check:
- If the existing application release works with the targeted OmniPCX Enterprise / OpenTouch release.
- The phase-out status of every component of the installed configuration.
- The impact on the end-user of this upgrade in order to define a training plan according to your service portfolio.
Provide a quotation for:
- Upgrade with the last released ACTIS with use of collected .MAO, .SW, … file.
- Application upgrade according to information provided in this document.
- Manpower needed to process the various application upgrades. You may need to discuss this issue with your field operation
RELATED DOCUMENTS
Alcatel-Lucent OpenTouchTM Suite for Mid & Large markets RELEASE POLICY INFORMATION
Product Communication Note "Life Cycle Policy".
TECHNICAL DOCUMENTS
Refer to the Technical Release Notes and Installation Procedure Documents for released applications and OmniPCX /OpenTou
Refer to the Feature Lists documents for details on each products.
OMNIPCX ENTERPRISE / OPENTOUCH RELEASES phase-out status

For details , refer to the RELEASE POLICY INFORMATION document.
EARLIER OMNIPCX ENTERPRISE SOFTWARE RELEASES

Software Releases up to R11.2.x version are phased out.
Do not upgrade to these software releases. Only limited add-ons are allowed.
OMNIPCX ENTERPRISE R12.0

OXE R12.0 is a major release regarding the OmniPCX Enterprise R11.2.x
OMNIPCX ENTERPRISE R12.1

OXE R12.1 is a minor release regarding the OmniPCX Enterprise R12.0.
OPENTOUCH R2.2/R2.2.1
This version is a minor release regarding the OpenTouch R2.1.x.
Phase out: refer to release policy document
OPENTOUCH R2.3
This version is a minor release regarding the OpenTouch R2.2.x
Phase out: refer to release policy document
nTouch software releases and AL-Enterprise
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and OmniPCX /OpenTouch software.

Y' = available - 'OM' = 'Only for OXE migration' - 'N' = 'Not supported' - 'NA' = 'Not Applicable'
OmniPCX Enterprise R10.0 R10.1 R11.0 R11.1 R11.2.x R12.0 R12.1
End of Life End of Life End of Life End of Life Phase-out Active Active ß H2/2017 offer status (refer to release policy)
Comments
Quick links:
Application compatibility Hardware compatibility Endpoint compatibility
Applications
Attendant Applications
4058 (W95/WNT) Migration
R4.016.12 OM OM N N N N N
4059 MGT N N N N N N N
4059 MAC
R5.3.x Y Y N N N N N
4059BLF
R5.4.1 N N Y Y Y Y Y
4059 IP
4059 EE
R1.x Y Y Y Y Y Y Y
Migration memo:
From 4058 to 4059IP

Items to be ordered:
- Dedicated Keyboard and CD ROM
- PC & OS upgrade if necessary
4059 to 4059IP
From 4059IP to 4059EE

- 4059EE license and CD ROM
No migration is available from 4812 BLF to 4059 BLF related service.
Related services
When installing a 4059, attendant training should be discussed with the customer.

OTMC (OpenTouch Message Center)
R2.0.x N N Y Y N N N
R2.1.x N N N Y Y N N
R2.2 N N N Y Y N N
R2.2.1 N N N N Y Y Y
R2.3 N N N N Y Y Y
R2.3.1 N N N N Y Y Y
OmniMessage 4635 H/J

R5.6.4 Y Y Y OM OM OM OM
Sep-12
Embedded in OXE software Y Y Y Y Y Y Y
OpenTouch
R2.0 N N Y Y N N N
R2.1 N N N Y Y N N
R2.2 N N N Y Y N N R11.0 and R11.1 and R11.2.0: Supported only if OTC PC Software Client is not deployed
R2.2.1 N N N N Y Y Y R11.0 and R11.1 and R11.2.0: Supported only if OTC PC Software Client is not deployed
R2.3 N N N N Y Y Y R11.2.0: Supported only if OTC PC Software Client is not deployed
R2.3.1 N N N N Y(*) Y(*) Y (*) no video P2P. For video P2P minimum version is OXE 12.1 MD1
Multi-OT deployment in an OXE network

Multi-OT instance deployment is possible from OT R2.0.1 to address large configurations in terms of users and/or to address multi-site design with autonomeous systems for Telephony &
Unified Communication Services.
Up to 20 OXE/OTMS
- Within an ABC sub-network (up to 100 OXE nodes)
- Up to one OTMS instance per OXE system and up to 20 OXE per OTMS
- Before R2.1.1, only One OTMS with both OT Connection and Conversation users. Beyond, all OTMS can be equipped with OT Conversation users
- Up to 5K users per OTMS instance
- Unified centralized management (OV 8770)
Functional perimeter:
- OXE interconnections to deliver telephony services between OT Connection and/or OT Conversation users
- ABC level of services
- Level of telephony services between both OTCV and OTCT users:
- Same as standalone (P2P com. w/ name id., transfer, routing, call back, …)
- Applicative services
- Universal Directory Access
- Scheduled Conferencing/Collaboration (IM, doc sharing) services, multi- system based
- Dedicated Voice Messaging Services on each OT instance
- API framework for each OT instance
- Remote Favorites w/o presence, ID picture
- Local Attendant services
- Other services (IM/Presence federation, video …) not available
OpenTouch Session Border Controller (OT SBC)

R1.0 N N N N N N N
R2.0 N Y Y Y Y N N
R2.1.x N N Y Y Y N N
R2.3 N N Y Y Y Y Y
OpenTouch Fax Center (OTFC)

R6.1 Y Y N N N N N
R6.2 Y Y Y Y N N N
R6.6 Y Y Y Y Y N N
R7.0 Y Y Y Y Y N N
R7.5 Y Y Y Y Y Y Y
R7.6.x N N Y Y Y Y Y
Network Management
OmniVista 8770
R2.0 Y Y Y Y N N N
R2.5 Y Y Y Y N N N
R2.6 Y Y Y Y N N N
R2.6.7 Y Y Y Y Y N N
R3.0 Y Y Y Y Y N N
R3.1 Y Y Y Y Y N N
R3.2 Y Y Y Y Y Y Y With 8770 3.2 with 12.1, the new 3.2.8 features are not available (for ex. 8008)
R3.2.8 Y Y Y Y Y Y Y 3.2.8 is a Maintenance Delivery of the 3.2 version
Voice recording solution

OmniPCXRecord
R2.3.x Y Y Y Y Y Y Y
OTCC-SE OTCC-SE solution is supported only when the different components have the version level described in this table.
R10.3 (phase-out) N Y Y Y N N N
R10.4 (pre phase-out) N Y Y Y Y N N
R10.5 (active) N Y Y Y Y N N
R10.6 (active) N Y Y Y Y N N
R10.7 (active) N Y Y Y Y Y Y
R10.8 (active) Y Y Y Y Y Y Y
OpenTouch Customer Service (OTCS)

R8.2.4xx N Y Y Y N N OTCS8.2.44x certified with OXE R11.1
R8.2.5xx N Y Y Y N N
R8.3.1xxx N N Y Y Y N OTCS R8.3.1000 certified with OXE R11.2.1
R8.3.2xxx N N Y Y Y N
R8.3.3xxx N N Y Y Y Y
For more details on OTCS components compatibility (OS, browsers etc.) please refer to OTCS documents such as installation-guide.pdf, product-evolution-guide.pdf

R6.7.1 Y Y Y Y Y
R6.8.0 Y Y Y Y Y
OmniTouch 4625 CCIVR For version upgrades, the only reference document is TC0708 on BPWS
R10.5 (phase out) Y Y Y Y Y End of phase-out since May 2016
R11.2 Y Y Y Y End of phase-out November 2017
R11.3 Y Y Y Y Y Y Y
Tools
Audio Station
R7.2.3 Y Y Y Y Y Y Y
Translator Tool for OXE strings (TSL)
API / Interface
TAPI
R3.3.1 N N N N N N N
R4.1 Y Y Y Y Y Y Y
TSAPI
R7.3.x N N Y Y Y Y Y
OXE networking
ABCF2-Subnetwork
OXE R10.1 Y Y Y Y N N N
OXE R11.0 Y Y Y Y Y N N
OXE R11.1 N Y Y Y Y Y Y
OXE R11.2.x N N Y Y Y Y Y
OXE R12.0 N N N Y Y Y Y
OXE R12.1 N N N Y Y Y Y
Audit/Broadcast
OXE R10 Y Y Y Y Y Y Y
OXE R10.1 Y Y Y Y Y Y Y
OXE R11 Y Y Y Y Y Y Y
OXE R11.2.x Y Y Y Y Y Y Y
INTERNAL OXE COMPATIBILITY ISSUES COMPRESSION RESOURCE COMPATIBILITY ISSUES

When upgrading a networked configuration where voice compression service is implemented, check the following compatibility itable
Hardware
Crystal hardware
System boards
CPU5 step 3 N N N N N N N
HDD 10 GB with 128 MB RAM for OXE <= R11.0
HDD 40 GB with 128 MB RAM for OXE >= R11.0.1
R: Not compatible in case of SIP deployment (trunks, endpoints)
Phase-out of SDRAM extension with OXE R11.2. If required CPU7-2 has to deployed instead
of
CPU6 step 2 OM OM OM OM OM N N
CPU7 step 1 OM OM OM OM OM N N Disk 10 Gb with 256 MB RAM
CPU7 step 2 N N Y Y Y Y Y Requires minimum 512MB starting with R12.0
CPU8 N N N N N N Y
IO2 is replaced by IO2N with CPU7
ECX1/ IO2/ OBCA2 / VMU-OBCA/ VMU-OBCA2 / MMSFD /SRAM / Nx64 / INTOF OM OM OM OM OM OM INTOF is replaced by INTOF2
RT2 OM OM OM OM OM OM OM No Alcatel-Lucent series 9 sets behind
RT2-1 OM OM OM OM OM OM OM No Alcatel-Lucent series 9 sets behind
IO2N Y Y Y Y Y Y Y
INTOF2 Y Y Y Y Y Y Y Couple INTOF2-A with INTOF2-B
RMAB Y Y Y Y Y Y Y
320GB hard disk (3EH76031AD , 3BA27013AB) equipping hard disk kits for OXE Call Servers is only compatible with CPU7-2 and CS-2 (not compatible with CPU6, CPU7, VPM35, VPU5,
VPU6 and CS)
When duplication or disk replacement is requested on on a system with CPU6-2, CPU7 or CS1, ACTIS proposes a CPU replacement.
Auxiliary boards
GPA OM OM OM OM OM OM OM
GPA2 Y Y Y Y Y Y Y VG + Conference only
SU OM OM OM OM OM OM OM Only used for auxiliaries. 4300 migration not supported since R8.0
SUVG N N N N N N N
VG N N N N N N N
Extension boards
eUA32 Y Y Y Y Y Y Y
eZ32-2 Y Y Y Y Y Y Y Configured on VH step 2 (90w)
UA/ZP OM OM OM OM OM OM OM
UA16 / UA32 / UA32NV OM OM OM OM OM OM OM
eZ32 / Z12 Z12-2 / Z24 Z24-2 / Z32 OM OM OM OM OM OM OM
Trunk Interface boards

ACEM OM OM OM OM OM OM OM
BPRA / BPRA-2/ BPRA2-1 OM OM OM OM OM OM OM
BRA OM OM OM OM OM OM OM
BRA2-1 Y Y Y Y Y Y Y
DPT1 OM OM OM OM OM OM OM
DPT1-2 Y Y Y Y Y Y Y No more A-Mu conversion on DPT1-2, E1 & DPT1-2 can't be used on the same system.
EMTL Y Y Y Y Y Y Y
NDDI/NDDI2 OM OM OM OM OM OM OM
NDDI2-2 Y Y Y Y Y Y Y UK included
NPRAE OM OM OM OM OM OM OM +DPNSS and DASS2
NPRAE-2 Y Y Y Y Y Y Y +DPNSS and DASS2
PCM OM OM OM OM OM OM OM
PCM2 Y Y Y Y Y Y Y
PRA / PRA2 OM OM OM OM OM OM OM
DECT boards
DECT2 OM OM OM OM OM OM OM
DECT4 OM OM OM OM OM OM OM
DECT4HB OM OM OM OM OM OM OM
DECT8 Y Y Y Y Y Y Y
DTM OM OM OM OM OM OM OM
Note: Since R9.1 the INTIP3 in CPU position can assure the DTM (DECT Timing Module) function.
Voice Mail 4635

MSBI Y OM OM OM OM OM OM
SPA3 Y OM OM OM OM OM OM
VPM35 OM OM OM OM OM OM OM
VPM35-1 OM OM OM OM OM OM OM
VPU5 OM OM OM OM OM OM OM
VPU6 Y Y Y OM OM OM OM
Link Interface Optimizer Boards

GIP4-1/ GIP4-4 Y OM OM OM OM OM OM
GIP6 / GIP6A / INTIP OM OM OM OM OM OM OM
ARMADA Y Y Y Y Y Y Y
since R10.0 for IOIP. INTIP2 & INTIP3 boards can be mixed within the same OXE chassis.
INTIP-2 OM OM OM OM OM OM OM However, Main & Standby INTIPB have to be with the same type.
since R10.0 for IOIP. INTIP2 & INTIP3 boards can be mixed within the same OXE chassis.
INTIP-3 Y Y Y Y Y Y Y However, Main & Standby INTIPB have to be with the same type.
LIOB / LIOP / LIOX N N N N N N N
LIOB-2 / LIOP-2 / LIOX-2 OM OM OM OM OM OM OM with COMP2 daughter board
IRC N N N N N N N
TNLO1 / TNLO2 OM OM OM OM OM OM OM
TNLO11 Y Y Y Y Y Y Y
TNLO21 Y Y Y Y Y Y Y
SSM-box Y Y Y Y Y Y Y Alcatel-Lucent security module
MSM-box Y Y Y Y Y Y Y Alcatel-Lucent security module
SSM-RM Y Y Y Y Y Y Y Alcatel-Lucent security module
MSM-RM Y Y Y Y Y Y Y Alcatel-Lucent security module
SSM Premium N Y Y Y Y Y Y Alcatel-Lucent security module
MSM Premium N Y Y Y Y Y Y Alcatel-Lucent security module
Voice Hub and Wall Mounted cabinets
10 Base T only. 10 BaseT connector (3BA 23182 AA) has been phased out by April 2006.
VH55W OM OM OM OM OM OM OM Not compatible with CPU 8
Since the reference listed in the table "Rack references" below, the VH and WM1 cabinets are
compatible with the 10/100BaseT.
VH48V / VH90W / WM1 -48V / WM1 -110/230V OM OM OM OM OM OM OM Not compatible with CPU 8
Rack references
VH (10/100BaseT) Basic Rack 48V - 3BA 56191 AN
VH (10/100BaseT) Basic Rack 48V – USA - 3BA 56191 UN
VH (10/100BaseT) Basic Rack 90W - 3BA 56193 AN
VH (10/100BaseT) Basic Rack 90W – USA - 3BA 56193 UN
VH (10/100BaseT) Extension Rack 48V - 3BA 56192 AN
VH (10/100BaseT) Extension Rack 48V – USA - 3BA 56192 UN
VH (10/100BaseT) Extension Rack 90W - 3BA 56194 AN
VH (10/100BaseT) Extension Rack 90W – USA - 3BA 56194 UN
WM1 (10/100BaseT) Basic Packed 110/230V - 3BA 27112 AN
WM1 (10/100BaseT) Basic Packed 110/230V – USA - 3BA 27112 UN
WM1 (10/100BaseT) Basic Packed 48V - 3BA 27113 AN
WM1 (10/100BaseT) Basic Packed 48V – USA - 3BA 27113 UN
WM1 Battery package (battery autonomy 1.2 Ah) - 3BA 57106 UB
Rack references
VH (10/100BaseT) Basic Rack 48V - 3BA 56191 AN
VH (10/100BaseT) Basic Rack 48V – USA - 3BA 56191 UN
VH (10/100BaseT) Basic Rack 90W - 3BA 56193 AN
VH (10/100BaseT) Basic Rack 90W – USA - 3BA 56193 UN
VH (10/100BaseT) Extension Rack 48V - 3BA 56192 AN
VH (10/100BaseT) Extension Rack 48V – USA - 3BA 56192 UN
VH (10/100BaseT) Extension Rack 90W - 3BA 56194 AN
VH (10/100BaseT) Extension Rack 90W – USA - 3BA 56194 UN
WM1 (10/100BaseT) Basic Packed 110/230V - 3BA 27112 AN
WM1 (10/100BaseT) Basic Packed 110/230V – USA - 3BA 27112 UN
WM1 (10/100BaseT) Basic Packed 48V - 3BA 27113 AN
WM1 (10/100BaseT) Basic Packed 48V – USA - 3BA 27113 UN
WM1 Battery package (battery autonomy 1.2 Ah) - 3BA 57106 UB
COMMON HARDWARE
System boards
CS OM OM OM OM OM N N Disk10 Gb with 256Mb minimum. Not compatible in case of SIP deployment (trunks, endpoints)
CS-2 Y Y Y Y Y Y Y
CS-3 N N N N N N Y
GD / GA / MCV8-I / MCV24-1 OM OM OM OM OM OM OM
GD-2/ GA-2/ MEX OM OM OM OM OM OM OM
Mix of GD3, GA3, PowerMEX and ARMADA with former
GD/GD2, GA/GA2, MEX, MADA1, MADA3 in a same Cabinet
GD-3/ GA-3/ PowerMEX Y Y Y Y Y Y Y (meaning Rack and interconnected Rack through HSL link) is not allowed.
MADA3 Y Y Y Y Y Y Y
MADA1 Y Y Y Y Y Y Y
ARMADA Y Y Y Y Y Y Y (meaning Rack and interconnected Rack through HSL link) is not allowed.
HSL2 Y Y Y Y Y Y Y
HSL1 Y Y Y Y Y Y Y
S-LANX4 Y Y Y Y Y Y Y
LANX8 / LANX16-1 OM OM OM OM OM OM OM
LANX16-2 Y Y Y Y Y Y Y
AFU-1 Y Y Y Y Y Y Y
XMEM-1 Y Y Y Y Y Y Y
RMA Y Y Y Y Y Y Y
MODB Y Y Y Y Y Y Y
Extension boards
UAI16 OM OM OM OM OM OM OM
SLI16 / SLI8 / SLI4 OM OM OM OM OM OM OM
UAI16-1/ UAI8 / UAI4 Y Y Y Y Y Y Y
SLI16-1 / SLI8-1 / SLI4-1 Y OM OM OM OM OM OM
SLI16-2 Y Y Y Y Y Y Y

APA4 LCG / APA8 LCG / METCLI / DDI2 / IRAD-CH OM OM OM OM OM OM OM
APA4 HU Y Y Y Y Y Y Y
APA4 TBR21 Y Y Y Y Y Y Y
APA4 US Y Y Y Y Y Y Y
APA8 HU Y Y Y Y Y Y Y
APA8 TBR21 Y Y Y Y Y Y Y
APA8 US Y Y Y Y Y Y Y
Notes:
GSCLI Y
- HP DL320e G8v2 does not offer native V24 connectivity. V24/IP box has to be deployed Y
if V24 is required. Y Y Y Y Y
CLIDSP
Use only ALE International recommended Appliance Servers. ALE International has Y Y
validated an Appliance ServerYas OEM from Y Y
IBM and HP. Partners Y to buy the Y
who want
appliance server directly from IBM or HP can use the part number references listedYin the BOMs of
DDI4 Y the currentlyYdelivered models.
Y Y Y Y
In case of Com Server redundancy, the two CPU boards must be with the same type. Nevertheless, in case of Appliance Server the following types of Servers can be mixed
BRA2
together: Y Y Y Y Y Y Y
-
BRA4 'X' Generation with 'X-1' Generation for the same manufacturer. Example: Y Y Y Y Y Y Y
o HP DL 320e G8 with HP DL120 G7
BRA8
o HP DL 120 G7 with HP DL320 G6 Y Y Y Y Y Y Y
o HP DL320 G6 with HP DL 320 G5p
o IBM X3250 M3 with X3250 M2
The following hardware/features are not supported when the existing ACT CPU is replaced by an Appliance Server during a migration:
Hardware / feature -> Alternative with Appliance Server
Voice Guide on CPU6 -> GPA2
Q23 on CPU6 -> GPA2
Use only ALE International recommended Appliance Servers. ALE International has validated an Appliance Server as OEM from IBM and HP. Partners who want to buy the
appliance server directly from IBM or HP can use the part number references listed in the BOMs of the currently delivered models.
together:
- 'X' Generation with 'X-1' Generation for the same manufacturer. Example:
o HP DL 120 G7 with HP DL320 G6
DIGITAL ACCESS E1 DASS2 Y Y Y Y Y Y Y
DIGITAL ACCESS PCM-R2 Y Y Y Y Y Y Y
ISDN ACCESS
Hardware E1 PRA-T2
/ feature -> Alternative with Appliance Server Y Y Y Y Y Y Y
PRA-T1 Y Y Y Y Y Y Y
Q23 on CPU6 -> GPA2
T1-CAS
External Music on Hold on CPU -> Z port Y Y Y Y Y Y Y
DTM for DECT on CPU6 / INTIP3 in CPU position -> DECT8 Board / INTIP3 in CPU position
Additional V24 ports or SPB for Additional V24 ports -> V24-IP Module
Mixed boards
IO2/ OBCA Boards (see next section) -> No Alternative or V24-IP box
Remote Maintenance Access (RMA) -> RMA with rack 1U
MIX084 OM OM OM OM OM OM OM 8UA + 4Z
MIX484 Y Y Y Y Y Y Y 4T0 / 8UA + 4Z
External battery racks

Module Rack S (MR1) Y Y Y Y Y Y Y
Module Rack L (MR3) Y Y Y Y Y Y Y
The minimum technical releases of MR1and MR3 racks compatible with the
External Battery Rack Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
12V Cherokee Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
36V Cherokee Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
External Battery Box Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
Rack references
Rack 1U MR1 (without battery) - 3EH 76020 AEAB
Rack 3U MR3 230 V (without battery) - 3EH 76027 AEAB (*)
Rack 3U MR3 110 V (without battery) - 3EH 76027 BEAB (*)
Rack 1U MR1 48V (assembled) - 3EH 76172 AAAB
Rack 3U MR3 48V (assembled) - 3EH 76170 AAAA
Extension Battery Rack (**) - 3EH 76187 AAAA
Charger Rack 48V / 14 Ah W/O Rectifier - 3EH 76181 AAAA
Rectifier 500W for Charger Rack - 3EH 76185 AAAA
(*) Rack 3U MR3 230V/110 V variants ABxx, BBxx, ACxx and BCxx are not allowed to be used with GD-3 and GA-3 boards.
(**): No longer available with November 2014 offer. External Battery / UPS has to be used instead of.
Appliance Servers
Type Commercial Ref Other Commercial Refs
IBM X305 3BA27582AA 3BA00430AA, 3BA00438AA OM OM OM OM OM N N Memory size = 1GB
3BA00616AA, 3BA00430AA,
IBM X306 3BA27582AB 3BA00438AA OM OM OM OM OM N N Memory size = 1GB
IBM X306M 3BA27582AC 3BA00617AA, 3BA00618AA OM OM OM OM OM N N Memory size = 1GB

IBM X3250-M2 3BA27582BA 3BA00617BA OM OM OM OM OM N N
IBM X3250 M3 3BA27582CA 3BA00617CA OM OM OM OM OM N N
IBM X3250 M4 3BA27582CB 3BA00617CB Y Y Y Y Y N N J1.410.52 min, J2.501.17 min
IBM X3250 M5 3BA27582CB 3BA00617CB N N Y Y Y Y Y k1.520.32 min
3BA00816AA, 3BA27582CB,
IBM X3250 M5 refurbished 3BA27582CC 3BA00617CB N N Y Y Y Y Y k1.520.32 min
Lenovo x3250-M6 3BA27582CD 3BA00817AA, 3BA27582CD N N N N N Y Y

HP DL320 G5p 3BA27704BA 3BA00678BA, 3BA27704BA OM OM OM OM OM N N Memory size = 1GB
HP DL320 G6 3BA27704CA 3BA00617BA, 3BA00617BA OM OM OM OM OM N N

HP DL120 G7 3BA27704CB 3BA00678CB OM OM OM OM OM N N j1.410.45 min
3BA00678CC,
3BA00678CD,
3BA27704CC,
HP DL320e G8 3BA27704CC 3BA27704CD N Y Y OM OM OM OM j2.603.20.e min
3BA00678CC,
3BA00678CD,
3BA27704CC,
3BA27704CD,
3BA00678CD,
HP DL320e G8v2 (*) 3BA27704CD 3BA00818AA N Y Y Y Y Y Y j2.603.27 min, k1.400.30.d
HP DL20 G9 3BA27704CE 3BA00819AA N N N N N Y Y
Please refer to the "Appliance Server BOM" tab to identify the commercial reference or directly the Apliance Server model you are looking for.
Notes:
- HP DL320e G8v2 does not offer native V24 connectivity. V24/IP box has to be deployed if V24 is required.
Use only ALE International recommended Appliance Servers. ALE International has validated an Appliance Server as OEM from IBM and HP. Partners who want to buy the
appliance server directly from IBM or HP can use the part number references listed in the BOMs of the currently delivered models.
together:
- 'X' Generation with 'X-1' Generation for the same manufacturer. Example:
o HP DL 120 G7 with HP DL320 G6
Hardware / feature -> Alternative with Appliance Server
Q23 on CPU6 -> GPA2
External Music on Hold on CPU -> Z port
DTM for DECT on CPU6 / INTIP3 in CPU position -> DECT8 Board / INTIP3 in CPU position
Additional V24 ports or SPB for Additional V24 ports -> V24-IP Module
IO2/ OBCA Boards (see next section) -> No Alternative or V24-IP box
Remote Maintenance Access (RMA) -> RMA with rack 1U
Blade Server
IBM HS20/HS21/HS22 OM OM OM OM OM N N
HP BL 460c G6 OM OM OM OM OM N N
Pre-integration of OmniPCX Enterprise on Blade is no longer available from May 2013 offer.
Virtualization can be an alternative for Blade or Hardware agnostic deployment.
Endpoints
WIRED TERMINAL COMPATIBILITY
UA 2G & Reflexes Terminals
UA 2G sets / UA 2G subdevices OM OM OM OM OM OM OM See minimum condition on subdevices PROM
UA 3G sets. First (4004). Easy (4010) . Premium (4020). Advanced (4035) OM OM OM OM OM OM OM
Dedicated Attendant Terminals
Jan-11 N N N N N N N
Jan-11 OM OM OM OM OM OM OM
Options and interfaces for Reflexes/e-Reflexes

4097 TSC DECT OM OM OM OM OM OM OM Supported only with all 3G sets. See minimum condition on subdevices PROM
TSC IP (4098 RE) N N N N N N N
4052 ISDN remote extender N N N N N N N
4051 ISDN local extender N N N N N N N
4088 Empty terminal adaptator OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
4093 CTI-V24 OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
4094 S0 OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
4095 Analog port OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
Alcatel-Lucent S0 Interface module Y Y Y Y Y Y Y
Alcatel-Lucent AP Interface module Y Y Y Y Y Y Y
V24/CTI Interface module Y Y Y Y Y Y Y Ref : 3GV27015 AB (or VA for Operators)
4090M Addon 20 OM OM OM OM OM OM OM
4090L Addon 40 OM OM OM OM OM OM OM
Interoperability status
with Reflexe
Alcatel-Lucent 4095 AP OM OM OM OM OM OM OM
Alcatel-Lucent Analogue interface module Y Y Y Y Y Y Y
Alcatel-Lucent 4094 ISW OM OM OM OM OM OM OM
Alcatel-Lucent S0 interface module Y Y Y Y Y Y Y
Alcatel-Lucent 4093 CTI OM OM OM OM OM OM OM
Alcatel-Lucent V24/CTI interface module Y Y Y Y Y Y Y
Alcatel-Lucent 4091CTI access Y Y Y Y Y Y Y
With series-9
Alcatel-Lucent 4095 AP N N N N N N N
Alcatel-Lucent 4094 ISW N N N N N N N
Alcatel-Lucent 4093 CTI N N N N N N N
Alcatel-Lucent V24/CTI interface module N N N N N N N
Alcatel-Lucent 4091CTI access N N N N N N N
single connexion
Alcatel-Lucent 4095 AP OM OM OM OM OM OM OM
Alcatel-Lucent 4094 ISW OM OM OM OM OM OM OM
Alcatel-Lucent 4093 CTI OM OM OM OM OM OM OM
Alcatel-Lucent V24/CTI interface module Y Y Y Y Y Y Y
Alcatel-Lucent 4091CTI access OM OM OM OM OM OM OM
Assuming the following conventions:

- With Reflexes: the related sub-device and the terminals are connected to OmniPCX Enterprise by a single UA device
- With -9 series: the related sub-device and the -9 series terminal are connected to OmniPCX Enterprise by a single UA device.
- Single connection: a single UA device is dedicated to the connection of the sub-device
Options for 8 & 9 series and Reflexe Terminals

External ringing Interface module Y Y Y Y Y Y Y 3GV28050AA (1)
e-Reflexes terminals
TSC IP v1s (4098 FRE) N N N N N N N
e-Reflexe (IP PHONE V2) OM OM OM OM OM OM OM
e-Reflexes and Alcatel-Lucent 8 and 9 Series

Alcatel-Lucent IP Touch 4008 OM OM OM OM OM OM OM
Alcatel-Lucent IP Touch 4018 OM OM OM OM OM OM OM
Alcatel-Lucent IP Touch 4028/38/68 OM OM OM OM OM OM OM
Alcatel-Lucent IP Touch 4008 EE Y Y Y Y OM OM OM Can be used as IP touch or SIP device
Alcatel-Lucent IP Touch 4018 EE Y Y Y Y Y Y OM Can be used as IP touch or SIP device
Alcatel-Lucent IP Touch 4028/38/68 EE Y Y Y OM OM OM OM
Alcatel-Lucent 4068 IP-Touch Handset Blue-tooth V1.2 Y Y Y OM OM OM OM
Alcatel-Lucent 4068 IP-Touch Gigabit Handset Blue-tooth Y Y Y OM OM OM OM
Alcatel-Lucent 4019/29/39 Y Y Y OM OM OM OM
Alcatel-Lucent 8 & 9 series 10, 40 keys and Smart display modules OM OM OM OM OM OM OM
8088 Smart DeskPhone

SIP endpoint for Hospitality N N N Y Y Y Y
SIP endpoint for meeting room with video services N N N N Y Y Y
8088 Smart DeskPhone for business N N N N N N Y
8088 Smart DeskPhone v2

SIP endpoint for Hospitality N N N Y Y Y Y
SIP endpoint for meeting room with video services N N N N Y Y Y
8088 Smart DeskPhone for business N N N N N N Y
8082 My IC Phone
8082 - V1 Y Y Y Y Y Y Y SIP endpoint for Hospitality environment only
8082 - V2 Y Y Y Y Y Y Y SIP endpoint for Hospitality environment only
OpenTouch Connection for 8082 My IC Phone NOE protocol for Business position
8082 - V1 N Y Y Y Y Y Y J2.603.26 minimum
8082 - V2 N Y Y Y Y Y Y J2.603.26 minimum
Desk Phones
8001/8001G (SIP) N N N Y Y Y Y
8002/8012 Desk Phone (SIP) N N OM OM OM OM OM
8018 NOE N N N Y Y Y Y
8018 SIP N N N N N Y Y
8008 NOE N N N N Y Y Y

8028s N N Y Y Y Y Y R11.0.1 (K1.520.47.a), R11.1 (L1.301.39a), R11.2 (L2.300.35)
8058s N N N N N Y Y
8068s N N Y Y Y Y Y R11.0.1 (K1.520.47.a), R11.1 (L1.301.39a), R11.2 (L2.300.35)
8078s N N N N N Y Y
80x8 Premium Deskphone

Dec-21 N Y Y Y Y Y Y Patch is required for OXE R10.1.1 (j2.603.29b)
Jan-22 N Y Y Y Y Y Y Patch is required for OXE R10.1.1 (j2.603.29b)
Feb-22 N Y Y Y Y Y Y Patch is required for OXE R10.1.1 (j2.603.29b)

Dec-21 N Y Y Y Y Y Y Patch is required for OXE R10.1.1 (j2.603.29b)
Jan-22 N Y Y Y Y Y Y Patch is required for OXE R10.1.1 (j2.603.29b)
Audiooffice OXE R10.1.x (J2.603.28x), OXE R11.0.1 MD1 (K1.520.28x)

80x8 and 80x9 Premium Deskphones
8115 / 8125 (v7.5.3 and upper) N Y Y Y Y Y Y 40x8 IP Touch and 40x9 digital hardphones
OmniTouch 4135
OmniTouch 4135 Y Y Y Y Y Y Y
Wireless tDECT System and Terminals

Radio coverage GAP Compliant used with Alcatel-Lucent 407x GAP terminals Y Y Y Y Y Y Y DECT4HB/DECT8 required
4070 IBS and 4070IO EX IBS EXPLOSION PROOF Y Y Y Y Y Y Y
4070IA RBS INDOOR EUROPE Y Y Y Y Y Y Y
4070IO IBS INDOOR and OUTDOOR US Y Y Y Y Y Y Y
4080 IP DECT Y Y OM OM OM OM OM
8340 smart IP DECT AP N Y Y Y Y Y Y From OXE R10.1.1 patch
Both TDM (IBS or RBS) and IP DECT infrastructures can be deployed on the same OXE system from version R11.0. However, in this context,
- OXE DECT Campus is not supported
- Roaming between TDM and IP DECT infrastructure for GAP and GAP+ handsets is not supported (Roaming is supported for AGAP Handsets)
DAP Controller
IP DECT FW
R100 N Y N N N N N
R105 N Y N N N N N OXE R10.1.1
R150 N Y Y N N N N OXE R10.1.1 patch
R155 N N Y Y N N N OXE R11.0.1
R170 N N N N Y N N
DAP Controller
5_20_095 N Y N N N N N
OXE R10.1.1, DAP Controller 5_20_103 can be hosted on the same 8770 Physical Server from
5_20_103 N Y N N N N N R1.2.
6_0_100 N Y Y N N N N OXE R10.1.1 patch
6_0_117 N N Y Y N N N OXE R11.0.1
6_21_0299 N N N N Y N N
DECT handset with TDM DECT infrastructure (IBS/RBS)

4074 series / 4073GS PWT N N N N N N
Mobile Reflexe 100, Mobile Reflexe 200, Mobile Reflexe 200EX SET INT. Mo OM OM OM OM OM OM
MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXE OM OM OM OM OM OM
MOBILE 500 DECT Y Y Y Y OM OM GAP+ services (call by name, mini-message, message waiting indication) are supported from OXE R10.1.x.
MOBILE 500 EX DECT Y Y Y Y Y Y GAP+ services (call by name, mini-message, message waiting indication) are supported from OXE R10.1.x.
8232 DECT Y Y Y Y Y Y
8242 DECT N N Y Y Y Y From OXE R11.0.1
8262 DECT Y Y Y Y Y Y Supported from OXE R11.1. Before OXE R11.2, 8262 DECT is declared as 8232 DECT
8262Ex DECT Y Y Y Y Y Y Supported from OXE R11.1. Before OXE R11.2, 8262 DECT is declared as 8232 DECT
DECT handset with IP DECT infrastructure

MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXE OM OM OM OM OM OM
MOBILE 500 DECT on IP DECT Y Y Y Y Y Y 500 DECT and 500 EX DECT handsets are working in GAP mode on IP-DECT infrastructure from OXE R10.1.1.
MOBILE 500 EX DECT on IP DECT Y Y Y Y Y Y 500 DECT and 500 EX DECT handsets are working in GAP mode on IP-DECT infrastructure from OXE R10.1.1.
8232 DECT Y Y Y Y Y Y
8242 DECT N N Y Y Y Y From OXE R11.0.1
8262Ex DECT Y Y Y Y Y Y Supported from OXE R11.1. Before OXE R11.2, 8262 DECT is declared as 8232 DECT
8212 DECT Y Y Y Y Y Y Supported from OXE R11.1. Before OXE R11.2.x, 8212 DECT is declared as 500 DECT
Note: OmniPCX Enterprise radio DECT infrastructure is GAP compliant.

This does not imply that any third party GAP handset is able to work with OmniPCX Enterprise call handling due to the GAP standard. Such support should be announced for
specific handset models or vendors through the ALE International Application Partner Program.
Wireless LAN terminal

Spectralink Y Y Y Y Y Y Y R2.x (109.025)
Mobil IP Touch 300 OM OM OM OM OM OM OM
OmniTouch8118 Y Y Y Y Y Y Y
OmniTouch8128 Y Y Y Y Y Y Y
Softphone
IP Desktop Softphone for Mobile Y Y Y Y Y Y Y R11.0.x
IP Desktop Softphone for Desktop Y Y Y Y Y Y Y R11.0.x
Y' = available - 'OM' = 'Only for OTE migration' - 'N' = 'Not supported' - 'NA' = 'Not Applicable'
OTBE/OTMS R2.0.x R2.1 R2.1.1 R2.2.0 R2.2.1 R2.3 R2.3.1
End of Life End of Life End of Life Pre-phase Pre-phase Active Active ß H2/2017 offer status (refer to release policy)
OTBE OTMS out out Comments
OTBE solution composition
OTBE R2.1.1 X X
OpenTouch application R2.1.1 X X
OmniPCXEnterprise R11.1 MD X X
8770 R2.6.7 X X
OTBE R2.2 X X
OpenTouch application R2.2 X X
OmniPCXEnterprise R11.2.1 X X
8770 R3.0 X X
OTBE R2.2.1 X X
OmniPCXEnterprise R11.2.2 X X
8770 R3.1 X X
OTBE R2.3 X X
OpenTouch application R2.3 X X
OmniPCXEnterprise R12.0 X X
8770 R3.2 X X
OTBE R2.3.1 X X
OmniPCXEnterprise R12.0 X X
8770 R3.2.8 X X
Applications
4059BLF
R5.3.x X N N N N N N N
R5.4.1 X OM OM OM OM OM OM OM for migration only. Has to be used only in case of OXE users deployment
4059 IP
R5.4.1 X OM OM OM OM OM OM OM for migration only. Has to be used only in case of OXE users deployment
4059 EE
R1.x X Y Y Y Y Y Y Y
Migration memo:
From 4058 to 4059IP

4059 to 4059IP

Migration memo:
From 4058 to 4059IP

4059 to 4059IP

No migration is available from 4812 BLF to 4059 BLF related service.
Related services
When installing a 4059, attendant training should be discussed with the customer.
Desktop (PC) applications

Since OT R2.2: single client application for Connection and Conversation profiles, on
OpenTouch Conversation for PC X X Y Y Y Y Y Y Y Microsoft Windows OS and Apple Mac OS
OpenTouch Conversation One X X N Y Y Y Y OM N
OpenTouch Conversation Web X X Y Y Y Y Y Y Y
OpenTouch Meeting Manager X X N Y Y Y Y OM N
OpenTouch Conversation for PC One X X N N N N N Y Y for CT user profile
Smartphone applications
OTC Android R2.3.x X X N N N Y Y Y Y for CT and CV user profiles
OTC iPhone R2.3.x X X N N N Y Y Y Y for CT and CV user profiles
Tablet applications
OTC Android R2.2.x X X N Y Y Y Y Y N for CV user profile
OTC iPad R2.2.x X X Y Y Y Y Y Y N for CV user profile

OTMC (OpenTouch Message Center)
R2.0.x NA NA NA NA NA NA NA NA NA
OTMC is a dedicated technical and commercial package. It is as such not available for
R2.1.x NA NA NA NA NA NA NA NA NA OTBE end users as well as OTMS end users. It is only available for OXE users.
R2.2.x NA NA NA NA NA NA NA NA NA
R2.3 NA NA NA NA NA NA NA NA NA
OmniMessage 4635 H/J

R5.6.4 NA NA NA NA NA NA NA NA NA
Sep-12
Embedded in OXE software NA NA NA NA NA NA NA NA NA
OpenTouch
OpenTouch Edge Server (OTES)
The OpenTouch Edge Server (OTES) provides desktop sharing services to remote users currently outside the organization's firewall, in combination with a Reverse Proxy. OTES also allows anonymous/guest
users to participate in Web conferences from the Internet.
An OTBE or OTMS supports one OTES.
The OTES version has to be the same as OTBE or OTMS version.
With OT2.2.1, OTES functions can be provided by a qualified third party Reverse Proxy (refer to AAPP, for qualified products) . It is strongly recommended to use the Reverse Proxy instead of OTES, as OTES
is planned to be phased out in a coming version of OT.
With OT2.3 in April 17, OTES is not available anymore. For new OT2.3 systems, use a Reverse Proxy to fulfill OTES services. For upgrade to OT2.3, the existing OTES must be removed and replaced by a
Reverse Proxy.
From April 17, OTES is not available anymore as a commercial option for OT2.2 systems.
Existing OTES 2.2 continue to be supported although it is recommended to go to RP based solution
The OTES version has to be the same as OTBE or OTMS version.
With OT2.2.1, OTES functions can be provided by a qualified third party Reverse Proxy (refer to AAPP, for qualified products) . It is strongly recommended to use the Reverse Proxy instead of OTES, as OTES
is planned to be phased out in a coming version of OT.
With OT2.3 in April 17, OTES is not available anymore. For new OT2.3 systems, use a Reverse Proxy to fulfill OTES services. For upgrade to OT2.3, the existing OTES must be removed and replaced by a
Reverse Proxy.
From April 17, OTES is not available anymore as a commercial option for OT2.2 systems.
Existing OTES 2.2 continue to be supported although it is recommended to go to RP based solution
OTES R2.0.x X X Y N N N N N N
OTES R2.1 X X N Y N N N N N
OTES R2.1.1 X X N N Y N N N N
OTES R2.2.0 X X N N N OM N N N
OTES R2.2.1 X X N N N N OM N N
OpenTouch Session Border Controller (OT SBC) X X

R1.0 X X N N N N N N N
R2.0 X X Y N N N N N N
R2.1.x X X Y Y Y Y Y N N
R2.3 X X N N N N Y Y Y
OpenTouch Fax Center (OTFC) for OTMS applicable only. OTBE comes with an integrated Fax Center
R6.1 X N N N N N N N
R7.0 X Y N N N N N N
R7.5 X N Y Y N N N N
R7.6.x X N N N Y Y Y Y
Network Management
OmniVista 8770
R2.0 X X Y N N N N N N from 8770 R2.0.9 MD1
R2.5 X X Y N N N N N N
R2.6 X X Y Y N N N N N
R2.6.7 X X Y Y Y N N N N
R3.0 X X Y Y Y Y Y N N
R3.1 X X Y Y Y Y Y N N
R3.2 X X Y Y Y Y Y Y N
R3.2.8 X X Y Y Y Y Y Y Y 3.2.8 is a version with no change in the license (= 3.2.x Maintenance Delivery)
Voice recording solution

OmniPCXRECORD
R2.3.x X N N N N Y Y Y

OTCC-SE X
The compatibility of OTCC-SE with OTBE is related to the compatibility with the embedded OXE release. Please refer to OXE sheet.
OpenTouch Customer Service (OTCS) X
The compatibility of OTCS with OTBE is related to the compatibility with the embedded OXE release. Please refer to OXE sheet.
Softpanel Manager Standard Edition X
The compatibility of Softpanel Manager Standard Edition with OTBE is related to the compatibility with the embedded OXE release. Please refer to OXE sheet.
The compatibility of Softpanel Manager Standard Edition with OTBE is related to the compatibility with the embedded OXE release. Please refer to OXE sheet.
OmniTouch 4625 CCIVR X
The compatibility of CCIVR with OTBE is related to the compatibility with the embedded OXE release. Please refer to OXE sheet.
Tools
Audio Station
R7.2.3 X Y Y Y Y Y Y Y
Translator Tool for OXE strings (TSL)

API / Interface
TAPI
R3.3.1 X N N N N N N N
R4.1 X Y Y Y Y Y Y Y
TSAPI
R4.x X Y Y Y Y Y Y Y
R7.0.x X Y Y Y Y Y Y Y
Hardware
Crystal hardware Crystal Harware-based boards are not supported in an OpenTouch Business Edition.
System boards NA NA NA NA NA NA NA NA NA
Auxiliary boards NA NA NA NA NA NA NA NA NA
Extension boards NA NA NA NA NA NA NA NA NA
Trunk Interface boards NA NA NA NA NA NA NA NA NA
DECT boards NA NA NA NA NA NA NA NA NA
Voice Mail 4635 NA NA NA NA NA NA NA NA NA
Link Interface Optimizer Boards NA NA NA NA NA NA NA NA NA
SSM-RM X Y Y Y Y Y Y Y Alcatel-Lucent security module
MSM-RM X Y Y Y Y Y Y Y Alcatel-Lucent security module
SSM Premium X N Y Y Y Y Y Y Alcatel-Lucent security module
MSM Premium X N Y Y Y Y Y Y Alcatel-Lucent security module
Voice Hub and Wall Mounted cabinets X N N N N N N N
COMMON HARDWARE concerns OTBE only

System boards
CS X OM OM OM OM OM N N Disk10 Gb with 256Mb minimum. Not compatible in case of SIP deployment (trunks, endpoints)
CS-2 X Y Y Y Y Y Y Y for OXE duplication or PCS
CS-3 X N N N N N N N
GD / GA / MCV8-I / MCV24-1 X OM OM OM OM OM OM OM (meaning Rack and interconnected Rack through HSL link) is not allowed.
GD-2/ GA-2/ MEX X OM OM OM OM OM OM OM (meaning Rack and interconnected Rack through HSL link) is not allowed.
GD-3/ GA-3/ PowerMEX X Y Y Y Y Y Y Y (meaning Rack and interconnected Rack through HSL link) is not allowed.
MADA3 X Y Y Y Y Y Y Y
MADA1 X Y Y Y Y Y Y Y
ARMADA X Y Y Y Y Y Y Y (meaning Rack and interconnected Rack through HSL link) is not allowed.
HSL2 X Y Y Y Y Y Y Y
HSL1 X Y Y Y Y Y Y Y
S-LANX4 X Y Y Y Y Y Y Y
LANX8 / LANX16-1 X OM OM OM OM OM OM OM
LANX16-2 X Y Y Y Y Y Y Y
AFU-1 X Y Y Y Y Y Y Y
XMEM-1 X Y Y Y Y Y Y Y
RMA X Y Y Y Y Y Y Y
MODB X Y Y Y Y Y Y Y
Extension boards
UAI16 X OM OM OM OM OM OM OM
SLI16 / SLI8 / SLI4 X OM OM OM OM OM OM OM
UAI16-1/ UAI8 / UAI4 X Y Y Y Y Y Y Y
SLI16-1 / SLI8-1 / SLI4-1 X OM OM OM OM OM OM OM
SLI16-2 X Y Y Y Y Y Y Y

APA4 LCG / APA8 LCG / METCLI / DDI2 / IRAD-CH X OM OM OM OM OM OM OM
APA4 HU X Y Y Y Y Y Y Y
APA4 TBR21 X Y Y Y Y Y Y Y
APA4 US X Y Y Y Y Y Y Y
APA8 HU X Y Y Y Y Y Y Y
APA8 TBR21 X Y Y Y Y Y Y Y
APA8 US X Y Y Y Y Y Y Y
GSCLI X Y Y Y Y Y Y Y
CLIDSP X Y Y Y Y Y Y Y
DDI4 X Y Y Y Y Y Y Y US market
BRA2 X Y Y Y Y Y Y Y
DIGITAL ACCESS E1 DASS2 X Y Y Y Y Y Y Y
DIGITAL ACCESS PCM-R2 X Y Y Y Y Y Y Y
ISDN ACCESS E1 PRA-T2 X Y Y Y Y Y Y Y
PRA-T1 X Y Y Y Y Y Y Y
T1-CAS X Y Y Y Y Y N N
Mixed boards
MIX084 X OM OM OM OM OM OM OM 8UA + 4Z
MIX484 X Y Y Y Y Y Y Y 4T0 / 8UA + 4Z
External battery racks X

Module Rack S (MR1) X Y Y Y Y Y Y Y
Module Rack L (MR3) X Y Y Y Y Y Y Y
External Battery Rack X Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
12V Cherokee X Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
36V Cherokee X Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
External Battery Box X Y Y Y Y Y Y Y external battery rack are in the "Rack reference" table below
Rack references
Rack 1U MR1 (without battery) - 3EH 76020 AEAB
Rack 3U MR3 230 V (without battery) - 3EH 76027 AEAB (*)
Rack 3U MR3 110 V (without battery) - 3EH 76027 BEAB (*)
Rack 1U MR1 48V (assembled) - 3EH 76172 AAAB
Rack 3U MR3 48V (assembled) - 3EH 76170 AAAA
Extension Battery Rack (**) - 3EH 76187 AAAA
Charger Rack 48V / 14 Ah W/O Rectifier - 3EH 76181 AAAA
Rectifier 500W for Charger Rack - 3EH 76185 AAAA
(*) Rack 3U MR3 230V/110 V variants ABxx, BBxx, ACxx and BCxx are not allowed to be used with GD-3 and GA-3 boards.
(**): No longer available with November 2014 offer. External Battery / UPS has to be used instead of.
Appliance Servers
Lenovo X3250 M6 X X N N N Y Y Y Y
Endpoints
WIRED TERMINAL COMPATIBILITY

UA 2G & Reflexes Terminals
UA 2G sets / UA 2G subdevices X OM OM OM OM OM OM OM See minimum condition on subdevices PROM
UA 3G sets. First (4004). Easy (4010) . Premium (4020). Advanced (4035) X OM OM OM OM OM OM OM
Dedicated Attendant Terminals

Jan-11 X N N N N N N N
Jan-11 X OM OM OM OM OM OM OM
Options and interfaces for Reflexes/e-Reflexes
4097 TSC DECT X OM OM OM OM OM OM OM Supported only with all 3G sets. See minimum condition on subdevices PROM
TSC IP (4098 RE) X N N N N N N N
4052 ISDN remote extender X N N N N N N N
4051 ISDN local extender X N N N N N N N
4088 Empty terminal adaptator X OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
4093 CTI-V24 X OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
4094 S0 X OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
4095 Analog port X OM OM OM OM OM OM OM Cannot be connected behind 9 serie terminals
Alcatel-Lucent S0 Interface module X Y Y Y Y Y Y Y
Alcatel-Lucent AP Interface module X Y Y Y Y Y Y Y
V24/CTI Interface module X Y Y Y Y Y Y Y Ref : 3GV27015 AB (or VA for Operators)
4090M Addon 20 X OM OM OM OM OM OM OM
4090L Addon 40 X OM OM OM OM OM OM OM
Interoperability status
with Reflexe
Alcatel-Lucent 4095 AP X OM OM OM OM OM OM OM
Alcatel-Lucent Analogue interface module X Y Y Y Y Y Y Y
Alcatel-Lucent 4094 ISW X OM OM OM OM OM OM OM
Alcatel-Lucent S0 interface module X Y Y Y Y Y Y Y
Alcatel-Lucent 4093 CTI X OM OM OM OM OM OM OM
Alcatel-Lucent V24/CTI interface module X Y Y Y Y Y Y Y
Alcatel-Lucent 4091CTI access X Y Y Y Y Y Y Y
With series-9
Alcatel-Lucent 4095 AP X N N N N N N N
Alcatel-Lucent 4094 ISW X N N N N N N N
Alcatel-Lucent 4093 CTI X N N N N N N N
Alcatel-Lucent V24/CTI interface module X N N N N N N N
Alcatel-Lucent 4091CTI access X N N N N N N N
single connexion
Alcatel-Lucent 4095 AP X OM OM OM OM OM OM OM
Alcatel-Lucent 4094 ISW X OM OM OM OM OM OM OM
Alcatel-Lucent 4093 CTI X OM OM OM OM OM OM OM
Alcatel-Lucent V24/CTI interface module X Y Y Y Y Y Y Y
Alcatel-Lucent 4091CTI access X OM OM OM OM OM OM OM
Assuming the following conventions:

- With Reflexes: the related sub-device and the terminals are connected to OmniPCX Enterprise by a single UA device
- With -9 series: the related sub-device and the -9 series terminal are connected to OmniPCX Enterprise by a single UA device.
- Single connection: a single UA device is dedicated to the connection of the sub-device
Options for 8 & 9 series and Reflexe Terminals

External ringing Interface module X Y Y Y Y Y Y Y 3GV28050AA (1)
e-Reflexes terminals
TSC IP v1s (4098 FRE) X N N N N N N N
e-Reflexe (IP PHONE V2) X OM OM OM OM OM OM OM
e-Reflexes and Alcatel-Lucent 8 and 9 Series
Alcatel-Lucent IP Touch 4008 X OM OM OM OM OM OM OM
Alcatel-Lucent IP Touch 4018 X OM OM OM OM OM OM OM
Alcatel-Lucent IP Touch 4028/38/68 X OM OM OM OM OM OM OM
Alcatel-Lucent IP Touch 4008 EE X Y Y Y OM OM OM OM Can be used as IP touch or SIP device
Alcatel-Lucent IP Touch 4018 EE X Y Y Y Y Y Y OM Can be used as IP touch or SIP device
Alcatel-Lucent IP Touch 4028/38/68 EE X OM OM OM OM OM OM OM
Alcatel-Lucent 4068 IP-Touch Handset Blue-tooth V1.2 X OM OM OM OM OM OM OM
Alcatel-Lucent 4068 IP-Touch Gigabit Handset Blue-tooth X OM OM OM OM OM OM OM
Alcatel-Lucent 4019/29/39 X OM OM OM OM OM OM OM
Alcatel-Lucent 8 & 9 series 10, 40 keys and Smart display modules X OM OM OM OM OM OM OM
8088 Smart DeskPhone

SIP endpoint for Hospitality NA NA NA NA NA NA NA NA NA OTBE does not include hospitality
SIP endpoint for meeting room with video services X X N N Y Y Y Y Y
8088 Connection Smart DeskPhone for business X N N N N N N Y NOE mode on OXE. Android version from R2.3.1 support CT user
8088 Conversation Smart DeskPhone for business X X N Y Y Y Y Y Y
8088 Smart DeskPhone v2

SIP endpoint for Hospitality NA NA NA NA NA NA NA NA NA OTBE does not include hospitality
SIP endpoint for meeting room with video services X X N N Y Y Y Y Y
8088 Connection Smart DeskPhone for business X N N N N N N Y NOE mode on OXE. Android version from R2.3.1 support CT user
8088 Conversation Smart DeskPhone for business X X N Y Y Y Y Y Y
8082 My IC Phone End of sales August 2017

OpenTouch Hospitality for 8082 My IC Phone
8082 - V1 NA NA NA NA NA NA NA NA NA SIP endpoint for Hospitality environment only
8082 - V2 NA NA NA NA NA NA NA NA NA SIP endpoint for Hospitality environment only
OpenTouch Connection for 8082 My IC Phone NOE protocol for Business position
8082 - V1 X Y Y Y Y Y Y Y
8082 - V2 X Y Y Y Y Y Y Y
OpenTouch Conversation for 8082 My IC Phone

8082 - V1 X X Y Y Y Y Y Y Y
8082 - V2 X X Y Y Y Y Y Y Y
Desk Phones
8001/8001G (SIP)
Connection mode X N Y Y Y Y Y Y
Conversation mode X X N N Y Y Y Y Y
8002/8012 Desk Phone (SIP) X N N OM OM OM OM OM
Connection mode X Y Y Y Y OM OM OM
Conversation mode X X Y Y Y Y OM OM OM
Dec-21 X
Connection mode X N N N Y Y Y Y

8028s X
Conversation mode X N N N N N N N
8058s X
Connection mode X N N N N N Y Y
8068s X
8078s X
Connection mode X N N N N N Y Y

Dec-21
Connection mode X Y Y Y Y Y Y Y
Conversation mode X X N N N N N N N
Jan-22
Conversation mode X X Y Y Y Y Y OM OM
Feb-22
Conversation mode X X Y Y Y Y Y OM OM

Dec-21
Jan-22
Audiooffice
80x8 and 80x9 Premium Deskphones
8115 / 8125 (v7.5.3 and upper) X Y Y Y Y Y Y Y 40x8 IP Touch and 40x9 digital hardphones
OmniTouch 4135
OmniTouch 4135 X Y Y Y Y Y Y Y
Wireless terminals and devices
DECT System and Terminals

Radio coverage GAP Compliant used with Alcatel-Lucent 407x GAP terminals X N N N N N N N DECT4HB/DECT8 required
4070 IBS and 4070IO EX IBS EXPLOSION PROOF X Y Y Y Y Y Y Y
4070IA RBS INDOOR EUROPE X N N N N N N N
4070IO IBS INDOOR and OUTDOOR US X Y Y Y Y Y Y Y
4080 IP DECT X OM OM OM OM OM OM OM only with 300/400/8232/8262/8212/8242 DECT
8340 smart IP DECT AP X Y Y Y Y Y Y Y
DAP Controller
IP DECT FW
R155 X Y Y Y N N N
R170 X N N N Y Y Y
DAP Controller
6_0_117 X Y Y Y N N N
6_21_0299 X N N N Y Y Y
DECT handset with TDM DECT infrastructure (IBS/RBS)

4074 series / 4073GS PWT X N N N N N N N
Mobile Reflexe 100, Mobile Reflexe 200, Mobile Reflexe 200EX SET INT. Mo X OM OM OM OM OM OM OM
MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXE X OM OM OM OM OM OM OM
MOBILE 500 DECT X OM OM OM OM OM OM OM
MOBILE 500 EX DECT X Y Y Y Y Y Y Y
8232 DECT X Y Y Y Y Y Y Y
8242 DECT X Y Y Y Y Y Y Y From OTBE R2.0.1
8262 DECT X Y Y Y Y Y Y Y Supported fromOTBE R2.1. Before OTBE R2.2, 8262 DECT is declared as 8232 DECT
8262Ex DECT X Y Y Y Y Y Y Y Supported fromOTBE R2.1. Before OTBE R2.2, 8262 DECT is declared as 8232 DECT
8212 DECT X Y Y Y Y Y Y Y Supported from OTBE R2.1. Before OTBE R2.2, 8212 DECT is declared as 500 DECT
DECT handset with IP DECT infrastructure

MOBILE 300 REFLEXES, MOBILE 400 REFLEXES, MOBILE 300EX REFLEXE X OM OM OM OM OM OM OM
MOBILE 500 DECT on IP DECT X N N N N N N N
MOBILE 500 EX DECT on IP DECT X N N N N N N N
8262Ex DECT X Y Y Y Y Y Y Y
Wireless LAN terminal

Spectralink X Y Y Y Y Y Y Y Spectralink R2.x (109.025)
Mobil IP Touch 300 X OM OM OM OM OM OM OM
OmniTouch8118 X Y Y Y Y Y Y Y
OmniTouch8128 X Y Y Y Y Y Y Y
Y' = available - "Empty cell" = not supported
R10.3 R10.4 R10.5 R10.6 R10.7 R10.8

OmniTouch Contact Center - Standard Edition
Phase Pre phase- Active Active Active Active ß H2/2017 offer status (refer to release policy)
out out Comments
OTCC-SE solution composition
CCAgent (Client and Server)

R10.3.8.0 X
R10.4.8.0 X
R10.5.8.0 X
R10.6.8.0 X
R10.7.8.0 X
R10.8.8.0 X
CCS Client
R10.3.92.1 X
R10.4.92.0 X
R10.5.92.0 X
R10.6.92.0 X
R10.7.92.0 X
R10.8.92.0 X
CCS Server
R10.3.0 X X X X X
R10.4.0 X

R10.3.0 X
R10.4.0 X
R10.5.0 X
R10.6.0 X X X

R10.1.1 X X X X X X

R10.0.0.0 X X X X X X

R6.7.1 X X X X X X
R6.8.0 X X X X X X
Microsoft Windows Red Hat Linux SUSE CentOS VmWare Citrix Microsoft SQL
Hyper-V for Win 2008 server

Microsoft SQL 2008 64 bit

2008 server R2 64 bit
2012 server R2 64 bit
KVM RH 6.4 64 bit

Ecosystem
Microsoft SQL 2010

2008 server 32 bit
2008 server 64 bit

8 & 8.1 32/64 bit
2012 server 64 bit
XenDesktop 7.6
XenApp 7.6
10 32/64 bit
2016 server
7 32/64 bit
v5.4 32 bit
v5.4 64 bit
v5.6 32 bit
v5.6 64 bit
v6.4 32 bit
v6.4 64 bit
v6.5 32 bit
v6.5 64 bit
v6.7 64 bit
v6.8 64 bit
v7.x 64 bit
ESXi 4.1
ESXi 5.0
ESXi 5.1
ESXi 5.5
ESXi 6.0
ESXi 6.5
R12 SP1
Vista
XP
R6
R7
OTCC-SE
CCAgent (Client and Server)
R10.3.8.0 X Y Y Y Y Y Y Y Y Y
R10.4.8.0 X Y Y Y Y Y Y Y Y Y Y
R10.5.8.0 X Y Y Y Y Y Y Y Y Y Y
R10.6.8.0 X Y Y Y Y Y Y Y Y Y Y Y
R10.7.8.0 Y Y Y Y Y Y Y Y Y Y
R10.8.8.0 Y Y Y Y Y Y Y Y Y Y
CCS Client
R10.3.92.1 X Y Y Y Y Y Y
R10.4.92.0 X Y Y Y Y Y Y Y
R10.5.92.0 X Y Y Y Y Y Y Y
R10.6.92.0 X Y Y Y Y Y Y Y Y Y
R10.7.92.0 Y Y Y Y Y Y Y Y
R10.8.92.0 Y Y Y Y Y Y Y Y
CCS Server
R10.3.0 Y Y Y Y Y Y Y Y Y Y

R10.3.0 Y Y Y Y Y Y Y
R10.4.0 Y Y Y Y Y Y Y
R10.5.0 Y Y Y Y Y Y Y

R10.1.1 X Y Y Y Y Y Y Y Y

R10.0.0.0 X Y Y Y Y Y Y Y Y Y Y Y
Softpanel Manager
R6.6.1 (Genesys only) Y Y Y Y Y Y Y Y Y
R6.7.1 Y Y Y Y Y Y Y Y Y Y Y
R6.8.0 Y Y Y Y Y Y Y Y

R11.3 (CCIVR server) Y Y
R11.3 (CCIVR client) Y Y Y
4059 MAC
R5.5.2 Y Y Y
R5.4.x X
4059BLF
R5.5.2 Y Y Y
R5.4.x X Y Y
4059 IP
R5.5.2 Y Y Y
R5.4.x X Y Y
4059 EE
R1.6 Y Y Y
R1.7 Y Y Y
R1.8 Y Y Y Y
Audio Station
R7.2.3 Y Y Y Y Y
DAP Configurator
DAP Configurator X Y Y Y Y Y
OmniTouch Fax Server / OpenTouch Fax Center

OmniTouch 8450 Fax Software R6.0, R6.1, R6.2, R6.6, R7.0 Y Y Y Y
OpenTouch Fax Center R7.5 Y Y Y Y
OpenTouch Fax Center R7.6 Y Y Y
OmniVista 8770 release 3.2.8

Medium range Server (up to 5,000 users) Y Y Y Y Y Y Y Y Y Y Y Y Y Y
High range Server (more than 5,000 users) Y Y Y Y Y Y Y Y Y Y Y
Client station, access to the Administration Y Y Y Y
Access to the web Directory through browsers
Microsoft Internet Explorer version 11
Edge on Windows 10
Mozilla Firefox up to version 49
Google Chrome up to version 54
Access to the Users application through browsers
Mozilla Firefox from version 52
Google Chrome from version 54
Omnivista 8770 servers < 3.2.8

R2.0 Y Y Y Y Y Y Y Y Y
R2.5 Y Y Y Y Y Y Y Y Y Y Y Y
R2.6 Y Y Y Y Y Y Y Y Y Y Y Y Y
R2.6.7 Y Y Y Y Y Y Y Y Y Y Y Y Y
R3.0 Y Y Y Y Y Y Y Y Y Y Y Y Y Y
OpenTouch Edge Server

OTES R2.0/R2.1 Y Y
OTES R2.1 MD1 Y Y
OTES R2.2 Y
OpenTouch for PC
Connection
R2.0.x Y Y
R2.1 Y Y
R2.1.1 Y Y Y
R2.2.0 Y Y Y
R2.2.1 Y Y Y
R2.3 Y Y Y
R2.3.1 Y Y Y
Conversation
R2.0.x Y Y
R2.1 Y Y
R2.1.1 Y Y Y
R2.2.0 Y Y Y
R2.2.1 Y Y Y
R2.3 Y Y Y
R2.3.1 Y Y Y
TAPI Premium Server

TAPI PREMIUM server R4.1 Y Y Y Y
PC client side Y Y
TSAPI Premium Server

R7.0.9 Y Y Y Y Y Y Y Y Y Y Y Y Y Y
R7.1.2 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
R7.2.0 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
R7.3.x Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Virtualized offers
The deatils regarding the compatibility of each Software with the respective virtualization technology and the pre-requisites for virtual machines are detailed in a dedicated document: " OpenTouch Suite for MLE: virtualized offers", reference: 8AL90611USAA
OXE-V
R10.0
R10.1 Y Y Y - - -
R11.0.x - Y Y Y - -
R11.1 Y - - Y Y - -
R11.2.x Y - - Y Y Y Y
R12.0 Y - - - Y Y Y
R12.1 Y - - - Y Y Y
OTMS-V/OTMC-V/OTBE-V
R2.0.x - Y Y Y - -
R2.1 - Y Y Y - -
R2.1.1 - Y Y Y - -
R2.2.0 - - - Y Y -
R2.2.1 - - - Y Y -
R2.3 - - - Y Y Y
R2.3.1 - - - Y Y Y
Dongle behind USB/IP box

The deployment of dongle to control software locks can be done behind an USB/IP box
- To propose a solution when USB ports do not exist on the server
- To propose a solution when the customer does not want to deploy a dongle in/ closed to data center/ physical server
Raspberry Pi 2 Model B, credit card sized single board computer, has been qualified to offer this feature.
For better availability, dongle and box can be duplicated. Each dongle and box are associated to one License Server.
External FlexServer/ License Server (on one VM or Wmware HA) is required.
USB/IP dongle deployment requires the License Server R2.1 MD1 minimum.
Y Y
License Server
R2.0.x
R2.1 Y Y Y Y
R2.1.1 Y Y Y Y
R2.2.0 Y Y Y Y
R2.2.1 Y Y Y Y
R2.3 Y Y Y Y
R2.3.1 Y Y Y Y
IP Desktop Softphone for desktop

R11.0.x Y Y Y
IP Desktop Softphone for Mobile
Android
Mobile:
Android 4.2: Samsung S3, S4. LG Google Nexus 4, 5
Xiaomi Redmi 3s, OnePlus X
Tablet:
Android 4.2: Samsung Galaxy Tab 2,3
Android 4.3: Samsung Galaxy Tab 3
Android 4.4: Samsung Galaxy Tab 3, 4
iOS
Mobile:
iOS7.3: iPhone 4S minimum, iPod Touch 5
iOS8.x: iPhone 4S minimum, iPod Touch 5
iOS10.x:iPhone 5 minimum, iPod Touch 6 minimum
Tablet:
iOS7.3: iPad 2 minimum
iOS8.x: iPad 3 minimum
Android 4.3: Samsung Galaxy Tab 3
iOS
Mobile:
iOS7.3: iPhone 4S minimum, iPod Touch 5
iOS10.x:iPhone 5 minimum, iPod Touch 6 minimum
Tablet:
iOS7.3: iPad 2 minimum
OmniPCXRECORD
R2.3.x Server Y Y Y Y Y Y Y Y Y Y Y
R2.3.x Client Y Y Y
Service Applications
Click to call plugin
R1.3 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y
Smart Guest Application

R2.0.x Y Y Y Y Y Y

R1.3 Y Y Y Y Y Y Y Y Y Y
OpenTouch Notification Service

R6.4 Y Y Y Y Y Y Y Y Y Y
Emergency Notification Server

R1.3 Y Y Y Y Y
Virtual Automated Attendand

R2.2.0 Y Y Y Y Y Y Y Y
OTSBC Virtual Edition

R2.3 Y Y Y
Y' = available - "Empty cell" = not supported
Microsoft SQL & Excel
Microsoft Excel 2007 (32/64 bit)


Microsoft SQL 2014
Microsoft SQL 2016

Comments
Win XP-10 for the client, Win server versions for the server
Remark!
Clients running on virtual machines for desktop like Citrix (no load balancing, no cluster
farm) or TSE are supported and compatibility of Windows OS is given by Citrix & TSE.
CCA and CCS clients compatible with Citrix XenApp 6.5, Citrix XenApp 7.6 (tests done on
Citrix XenApp 7.9
Y Y Y
Y Y Y Y
Y Y Y Y
Y Y Y Y
Y Y Y Y
Y Y Y Y
Remark!
Clients running on virtual machines for desktop like Citrix (no load balancing, no cluster
farm) or TSE are supported and compatibility of Windows OS is given by Citrix & TSE.
CCA and CCS clients compatible with Citrix XenApp 6.5, Citrix XenApp 7.6 (tests done on
Citrix XenApp 7.9
Supported browser : I.E. 11, Chrome >=48, Firefox >=47 (MS Edge is not supported)
Compatible with GIS 7.6. End of support linked to End Of Life of GIS 7.6
Compatible with OTCS 8.2.48x, OTCS 8.3.30xx
Compatible with OTCS 8.3.31xx
For version upgrades, the only reference document is TC0708 on BPWS

TDM supported (SIP support mode only)
32 bit only
DAP Configurator requires Windows Internet Information Services (IIS).

For XP, 7 and 8.x only Pro versions in 32/64 bit
Web browser: IE 6.0 or higher, Firefox
For 7/8.x Pro Edition 64 bit, for 10 Pro or Enterprise

For Window 2012 and 2016, Standard or Datacenter Editions
For 7/8.x Pro Edition 64 bit, for 10 Pro or Enterprise. For XenApp, 4 clients max
Windows 8.1 since R2.0.1
Windows 8.1 since R2.0.1
ESXi4.1: OXE R10.1.1 mono instance only. ESXi 5.0 and 5.1 require R10.1.1 minimum
R 11.0.1 minimum for ESXi 5.5
ESXi5.1 not supported in case of OMS or OST 64
ESXi 5.5 from R0.0.1

USB/IP dongle deployment requires the License Server R2.1 MD1.
Windows 10 32bits edition is not supported

US version only for the operating system, refer to product doucment hardwae and software specifications
Y Y for details
IE 10 and 11 supported, FireFox from 47 to 51 max, MS Edge is not supported,
see tab "Service Applications" for more details

Server requirements Model delivered
Processor Memory Harddisk Others
by ALE

Pre-integrated solution (AL-E provides AS with installed software)
up to 1500 users HP DL 380 G7
up to 3000 users HP DL 380p Gen8
up to 5000 users, 255 ports HP DL 380 Gen9
Software model (AL-E provides software only) refer to OpenTouch Capacity Planning refer to OpenTouch Capacity refer to OpenTouch Capacity refer to OpenTouch Capacity Planning Tool
Tool Planning Tool Planning Tool
OpenTouch Message Center (OTMC)

up to 85 ports, 15 000 users HP DL320e Gen8, Lenovo
X3250 M5
up to 255 ports, 15 000 users HP DL 380p Gen8
up to 255 ports, 5 000 users HP DL 380 Gen9
Software model (AL-E provides software only) refer to OpenTouch Capacity Planning refer to OpenTouch Capacity refer to OpenTouch Capacity refer to OpenTouch Capacity Planning Tool
Tool Planning Tool Planning Tool
OpenTouch Hardware compatibility with High Availability
Hardware server for the OTMC/OTMS duplication can be the same reference as the Primary Server (e.g. DL120 G7 for both Server).
Nevertheless, some references are no longer in the ALE International catalogue (e.g. DL 120 G7). So, the OTMC/OTMS duplicated server can be the last reference, even if an older reference is
already deployed . For instance:
Primary Server Backup Server

DL120 G7 or DL320e G8v2
DL320eG8 v1/v2
DL380 G7 or DL380p G8
DL380p G8
DL380 G9 DL380 G9
Lenovo X3250 M5 HP DL120 G7, HP DL320e Gen8, Lenovo X3250 M5
OpenTouch Businiess Edition (OTBE)

HP Server 500 HP DL120 G7,
HP DL320 Gen8
OT Server One Lenovo X3250 M5
HP Server 1500 HPDL380 G7,
HP DL320p Gen8,
HP DL380 Gen9
In case of OXE Com Server redundancy, Appliance Servers Manufacturer can be different for Secondary Communication Server and OpenTouch Business Edition. For instance:
HP DL380 G7 for OTBE and IBM X3250 M3 for OXE CS
HP DL380 G7 for OTBE and CPU-CS2 for OXE CS
OpenTouch Edge Server (OTES): for OT<2.3

Pre-integrated solution (AL-E provides AS with installed software) HP ProLiant DL120 G7,
HP DL320 G8,
DL320e Gen8 v2
Software model (AL-E provides software only)
up to 3000 users Single processor, dual core, 2.8 GHz 4 GB (2 x ) 150 GB or higher RAID controller : RAID 1
or faster Media drive : DVD-ROM
Network Interface : (2 x) Gigabit Ethernet NICs
4059 Minimum PC configuration

4059 BLF/IP 1 GHz, x86 processor 500 MB 500 MB Support for DirectX 9 graphics with:
- DDM Driver
- 128 MB of graphics memory (minimum)
- Pixel Shader 2.0 in hardware
- 32 bits per pixel
DVD-ROM drive
Audio Output
4059 EE 1,5 GHz, Pentium processor 32/64 bits 2GB 40GB Graphics: Minimum 1280 * 1024 resolution with true color graphics
card
DVD-ROM drive
Audio Output
Network card Ethernet IPv4 100/1000 Mb/s
OmniVista 8770
AL-E Server (no pre-integration, AL-E provides server and software independently)
Server rack Platform 3-4 reference 3BA27817EN HP DL 380 G9 2*Xeon E5-2609v3 6 core 1,90GHz 8GB 3x300 GB 10Krpm Windows 2012 Rx
Software model (prerequisistes, AL-E provides software only)

Medium range Server (up to 5,000 users) Dual core 2 GHz or equivalent A 6GB 120 GB 15k rpm 1 internal or external DVD drive
processor architecture equivalent or 64 MB of graphics memory with resolution 1024 x 768 16 million
superior to Haswell is required colors (for client application)
1 network card Ethernet 10/100bT
1 screen 17" minimum, 19" recommended
High range Server (more than 5,000 users) Quad core 2,0 GHz or equivalent 8GB 120 GB 15k rpm 1 internal or external DVD drive
A processor architecture equivalent or 64 MB of graphics memory with resolution 1024 x 768 16
superior to Haswell is required million colors (for client application)
RAID 5 (1 add. disk needed, 3 disks min.), 512 MB cache memory
min. for the controller
Client station, access to the Administration via Java client 2 GHz or higher 4GB 40 GB 64 MB of graphics memory with resolution 1024 x 768 16 million
colors
DAP Configurator
DAP Configurator 2,6 GHz CPU speed 1 GB 1 GB CD-ROM drive
Contact Center suite

OTCC-SE
CCS Client 2 GHz or higher 1GB 40GB
CCS Server Xeon 3,4 GHz or higher 1GB 144 GB
CCA Client 2 GHz or higher 1GB 20MB
CCA Server Xeon 3,4 GHz or higher 1GB 144 GB
Softpanel Manager
Softpanel Manager Server Dual Core 2.4 GHz 4 GB 50 GB

Integrated PC (AL-E provides server equipped with OS Windows 2012 Rx Server)
up to 60 ports HP DL 180 Gen9
(Server Pack 3-4)
up to 120 ports HP DL 180 Gen9 Requires riser kit : 725569-B21 HP DL180eGen9 PCI-Express riser
(Server Pack 3-3) card
Software model (AL-E provides software only)
up to 60 ports
up to 120 ports Check for riser kit needs according to server chosen
Comments
Starting with OpenTouch R2.2, Hardware platform has to be compatible with Suse 12.
Starting OT R2.1 MD1
Starting with OpenTouch R2.2, Hardware platform has to be compatible with Suse 12.
Server Edition is phase out for first sale with ACTIS 20. This list of Servers will not be updated
anymore.
No SE version for OTSBC 2.3 in April 2017 offer. Only Virtual Edition is available
From OT2.1.1, „3BA27769AA - SERVER RACK PLATFORM 3-4” is available for OTES
(HP DL 180 G9 Mono- processor Xeon E5-2609, 6 - Core 1.9 GHz 3x300GB HDD, 15kRPM
8GB RAM)
TBC
For version upgrades, the only reference document is TC0708 on BPWS
ACTIS reference : 3BA27817EN
ACTIS reference : 3BA27816EN

OmniTouch 4625 CCIVR is supported when running on PC compatible with reference PC
Server 3-4 described in ACTIS
But support is performed only on reference PC
OmniTouch 4625 CCIVR is supported when running on PC compatible with reference PC
Server 3-3 described in ACTIS
But support is performed only on reference PC
Appliance server BOMs Part number /
Option Description Quantity
Feature Code
Appliance Servers BOMs

OmniPCX Enterprise - Current
OXE Server HP DL20 Gen9 (single power supply)

Reference ALCATEL LUCENT ENTERPRISE: 3BA 27704 CEAA. This server is orderable from Alcatel-Lucent Enterprise.
HP DL20e Gen9 2LFF with 1 Intel Pentium G4400 Dual core 3.3GHz, 4GB RAM (1*4GB UDIMM), 1x500GB 7.2K SATA disk, DVD +RW, 290W non redundant embedded AC power,2 * 1GB embedded LAN ports
This Appliance Server has no dual-Power Supply capability.
819784-B21 DL20 Gen9 2-LFF non-hotplug server base system configuration - supports one 2- or 4-core Pentium, Core 1
i3 or Xeon E3-1200v5 CPU - includes Smart Array B140i SATA RAID controller , 2 * LFF non-hotplug
disk slots, 1 or 2 * PCI Express I/O slots, 2 * GbE LAN ports, ILO-4, non-redundant fans, and no power
supply
840018-L21 CPU, factory integrated - Pentium G4400 - 2-Core 3.3GHz / 3MB L3 - no HT - Turbo - 2133MHz DDR4 - 1
54W - Skylake
805667-B21 memory module - 4 GB (1 * 4GB single-rank) PC4-2133P ECC (1 UDIMM on 4) 1
805667-B21 0D1 factory integrated 1
854846-B21 PCI-Express riser card, factory integrated 1
816283-B21 290W (92% efficiency) non-hotplug, non-redundant AC power supply – factory integrated 1
775612-B21 friction rail kit 1
801845-B21 B140i AHCI enablement, factory integrated 1
816284-B21 media drive / M.2 power cable kit 1
726537-B21 SATA DVD RW media drive 1
801882-B21 1TB 6G SATA non-hotplug -7200rpm 3.5" 6Gbps single-port SATA disk – MIDLINE 1
OXE Server HP DL20 Gen9 (dual power supply ready)
HP DL20 G9 for OXE CS and 4645 - 1 * Pentium G4400 2-core 3.3GHz, 4 * GB RAM (1 * 4GB UDIMM), 1 * 1TB-7.2K SATA disk, DVD+RW, 900W non-redundant embedded AC power,
2 * 1GbE embedded LAN ports.
This Appliance Server is dual power supply ready. The second power supply however has to be ordered explicitely. This server is not In the AL-Enterprise catalogue and thus not orderable from ALCATEL-LUCENT Enterprise.
819786-B21 DL20 Gen9 4-SFF hotplug server base system configuration - supports one 2- or 4-core Pentium, Core i3 or 1
Xeon E3-1200v5 CPU - includes Smart Array B140i SATA RAID controller, 4 * SFF hotplug disk slots, 1
or 2 * PCI Express I/O slots, 2 * GbE LAN ports, ILO-4, non-redundant fans, and no power supply
840018-L21 CPU, factory integrated - Pentium G4400 - 2-Core 3.3GHz / 3MB L3 - no HT - Turbo - 2133MHz DDR4 - 1
54W - Skylake
805667-B21 memory module - 4 GB (1 * 4GB single-rank) PC4-2133P ECC (1 UDIMM on 4) 1
854846-B21 PCI-Express riser card, factory integrated 1
828735-B21 redundant power backplane kit - factory integrated 1
820306-B21 redundant power supply cable kit 1
820306-B21 OD1 factory integrated 1
828734-B21 900W Gold (92% efficiency) 100-240V AC auto-ranging hotplug power supply - factory integrated 1
775612-B21 friction rail kit 1

801845-B21 B140i AHCI enablement, factory integrated 1
816284-B21 media drive / M.2 power cable kit 1
765453-B21 1 TB-7200rpm 2.5" 6Gbps SATA hotplug disk drive - MIDLINE 512e 1
To equip the chassis with a redundant power supply order the item hereafter:
775595-B21 900W Gold (92% efficiency) 100-240V AC auto-ranging hotplug power supply - field installable - SFF 1
models only
OXE Server HP DL320e G8 v2 (single power supply)

Reference ALCATEL LUCENT ENTERPRISE: 3BA 27704 CDAA. This server is orderable from Alcatel-Lucent Enterprise.
HP DL320e Gen8 v2 with 1 Xeon e3-1220 v3 QuadCore 3.1 GHz, 2 GB RAM (1*2GB unbuffered UDIMM), 1x500GB SATA disk 7,2KRPM, 1 x 300W embedded non-redundant AC power
HP DL320e G8v2 does not offer native V24 connectivity. V24/IP box has to be deployed if V24 is required.
722313-B21 DL320e Gen8 v2 2-LFF non-hotplug server base system configuration - supports one Xeon E3-1200 v3 CPU 1
- includes Smart Array B120i SATA RAID controller with zero cache, 2 * LFF hotplug disk slots, 2 * PCI
Express I/O slots, 2 * GbE LAN ports, ILO-4, non-redundant fans, and 300W power supply
718257-L21 CPU, factory integrated - Xeon E3-1220v3 - 4-Core 3.1GHz / 8MB L3 - no HT - Turbo - 1600MHz DDR3 - 1
80W - Haswell
647905-B21 memory module - 2 GB (1 * 2GB single-rank) Low Voltage PC3L 10600 ECC (1 UDIMM on 4) 1

727604-B21 friction non-sliding rails kit 1
659341-B21 500GB-7200rpm 3.5" 6Gbps single-port SATA non-hotplug disk - MIDLINE 1
OXE LENOVO X 3250 M5 (single power supply)

Reference ALCATEL LUCENT ENTERPRISE : 3BA27582CBBB. This server is orderable from Alcatel-Lucent Enterprise.
LENOVO X.3250 M5 for OXE Call Server - Pentium G3240 3.1GHz dual-core /1333MHz, 4GBRAM - 1TB HDD S-ATA – Simple Swap – 1xDVD drive external USB
This Appliance Server has no dual-Power Supply capability.
5458CTO_00D5011 4GB (1x4GB, 2Rx8, 1.35V) PC3L-12800 CL11 ECC DDR3 1600MHz LP UDIMM 1
5458CTO_00FL414 Intel Pentium Processor G3240 3.1GHz 3MB 1333MHz 2C (53W) 1

5458CTO_00J5960 x3250 M5 System Labels GBM 1
5458CTO_00J5964 x3250 M5 SS LFF SATA DRIVE KIT 1
5458CTO_00J5970 RACK MOUNT KIT 1
5458CTO_00J5971 x3250 M5 PKG 1
5458CTO_00J5973 x3250 M5 Planar 1
5458CTO_00J5975 System Documentation and Software --US English 1
5458CTO_00J6022 Base LFF Hardware with 80 Plus certified Fixed PSU (300W) 1
5458CTO_00J6024 x3250 M5 LFF SS Bezel 1
5458CTO_00Y8218 IMM2 Standard 1
5458CTO_25P2853 Operating system: Unknown or not required 1
5458CTO_25P2854 5458CTO_25P2854 Operating system language: Customer provided and installed 1
5458CTO_39Y5533 2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 1
5458CTO_39Y6558 2.8m, 10A/230V, C13 to CEE7-VII (Europe) 1
5458CTO_68Y7397 Select Storage devices - no configured RAID required 1
5458CTO_69Y5532 Riser Asm PCI-E FH 1
5458CTO_81Y9808 1TB 7.2K 6Gbps NL SATA 3.5" G2SS HDD 1
5458CTO_90Y4322 ServeRAID C100 for System x 1
5458CTO_90Y4767 3.5" Simple Swap Filler 1
LENOVO X 3250 M6 (single power supply)
LENOVO X.3250 M6 for OXE Call Server – Celeron G3900 2.8GHz/2133MHz dual-core
8GBRAM - 1x500GB HDD SATA – Simple Swap – 1xCD-RW / DVD-ROM combo
Ref ALE: 3BA27582CDAA. This server is orderable from Alcatel-Lucent Enterprise.
A22U 500GB 7.2K 6Gbps NL SATA 3.5" G2SS HDD 1

ATBQ Intel Celeron G3900 2.8GHz 2133MHz 2C/2T (51W) 1
ATPU 8GB (1x8GB, 2Rx8, 1.2V) PC4-17000 DDR4 2133MHz LP ECC UDIMM 1
ATAJ x3250 M6 Label GBM 1
ATAA RACK MOUNT KIT 1
AT9S x3250 M6 3.5" LFF FIX PSU Base 1
AT9U 3.5" Simple Swap Software RAID Kit 1
ATA2 x3250 M6 Riser Card 1
ATAQ x3250 M6 PKG 1
AVE0 x3250 M6 Planar Assembly RoHS Compliance Refresh 1
ATAH IMM Royalty 1
ATAN 3.5" Simple Swap Filler 4
ATA8 x3250 Serial Port Upgrade Kit 1
ATAB x3250 Optical Disc Drive Cable Kit 1
9206 No Generic Preload Specify (no OS installed) 1
ATAS System Documentation and Software-US English 1
2209 Custom Software/Firmware Setting – Enhanced 1
6212 2.8m, 10A/230V, C13 to CEE7-VII (Europe) 1
5977 Select Storage devices - no configured RAID required 1
NEWATE Placeholder- AT Enhanced 1
NEWSFE Placeholder- CPS Enhanced 1
2201 Custom Asset Tagging – Enhanced 1
6263 4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 1
A5KG 9.5mm Ultra-Slim SATA DVD-ROM 1
ATS0 ServerRAID C110 Software RAID 1
LENOVO X 3250 M6 (dual power supply ready)
LENOVO X.3250 M6 for OXE Call Server – Celeron G3900 2.8GHz/2133MHz dual-core
8GBRAM - 1x500GB HDD SATA – Simple Swap – 1xCD-RW / DVD-ROM combo
This Appliance Server is dual power supply ready. The second power supply however has to be ordered explicitely.
This server is not In the AL-Enterprise catalogue and thus not orderable from ALCATEL-LUCENT Enterprise.
A22U 500GB 7.2K 6Gbps NL SATA 3.5" G2SS HDD 1

ATBQ Intel Celeron G3900 2.8GHz 2133MHz 2C/2T (51W) 1
ATPU 8GB (1x8GB, 2Rx8, 1.2V) PC4-17000 DDR4 2133MHz LP ECC UDIMM 1
ATAJ x3250 M6 Label GBM 1
ATAA RACK MOUNT KIT 1
AT9S x3250 M6 3.5" LFF FIX PSU Base 1
AT9U 3.5" Simple Swap Software RAID Kit 1
ATA2 x3250 M6 Riser Card 1
ATAQ x3250 M6 PKG 1
AVE0 x3250 M6 Planar Assembly RoHS Compliance Refresh 1
ATAH IMM Royalty 1
ATAN 3.5" Simple Swap Filler 4
ATA8 x3250 Serial Port Upgrade Kit 1
ATAB x3250 Optical Disc Drive Cable Kit 1
9206 No Generic Preload Specify (no OS installed) 1
ATAS System Documentation and Software-US English 1
2209 Custom Software/Firmware Setting – Enhanced 1
6212 2.8m, 10A/230V, C13 to CEE7-VII (Europe) 1
5977 Select Storage devices - no configured RAID required 1
NEWATE Placeholder- AT Enhanced 1
NEWSFE Placeholder- CPS Enhanced 1
2201 Custom Asset Tagging – Enhanced 1
6263 4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 1
A5KG 9.5mm Ultra-Slim SATA DVD-ROM 1
ATS0 ServerRAID C110 Software RAID 1
ATAE Power Supply Blank Filler 1
To equip the chassis with a redundant power supply order the item hereafter:
00YD992 Redundant Power Supply (460W)
OpenTouch Appliances - Current
OpenTouch LENOVO X 3250 M5

Reference ALCATEL LUCENT ENTERPRISE : 3BA27900AAAA

LENOVO X.3250 M5 for OT 500 Optima - Xeon e3-1231v3, 3.4GHz/1033MHz, dualcore,
24GBRAM, 2x1TB HDD S-ATA, Simple Swap, 1xCD-RW / DVD-ROM combo.

5458CTO_00FL404 Intel Xeon Processor E3-1231 v3.3.4GHz 8MB cache 1600MHz 4C (80W) 1
5458CTO_00J5960 x3250 M5 System Labels GBM 1
5458CTO_00J5963 Base SFF Hardware with 80 Plus certified Fixed PSU (300W) 1
5458CTO_00J5970 RACK MOUNT KIT 1
5458CTO_00J5971 x3250 M5 PKG 1
5458CTO_00J5973 x3250 M5 Planar 1
5458CTO_00J5975 System Documentation and Software --US English 1
5458CTO_00J6027 x3250 M5 SFF HS Bezel with 4 HDD 1
5458CTO_00J6075 x3250 M5 BKpn conf cable - 4 HDD SKU 1
5458CTO_00J6077 Power cable -fixed PSU or HS RDN PSU for 4xHot Swap HDD 1
5458CTO_00Y7426 x3250M5 HS SFF SAS/SATA RAID KIT for 0-3 HDD except for H1110 series 1
5458CTO_00Y8218 IMM2 Standard 1
5458CTO_25P2853 Operating system: Unknown or not required 1
5458CTO_25P2854 Operating system language: Customer provided and installed 1
5458CTO_31P6542 Custom Asset Tagging - Standard 1
5458CTO_39Y5533 2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 1
5458CTO_39Y6558 2.8m, 10A/230V, C13 to CEE7-VII (Europe) 1
5458CTO_44R5821 2.5" HDD Filler Bezel 2
5458CTO_46C8967 ServeRAID M5110 SAS/SATA Controller 1
5458CTO_44W3251 Ultraslim Enhanced SATA DVD-ROM 1
5458CTO_68Y7397 Select Storage devices - no configured RAID required 1
5458CTO_69Y5532 Riser Asm PCI-E FH 1
5458CTO_81Y4486 ServeRAID M5100 Series 512MB Cache/RAID 5 Upgrade 1
5458CTO_81Y4554 3U bracket for low profile-internal-storage adapters 1
5458CTO_81Y9732 1TB 7.2K 6Gbps NL SATA 2.5" SFF HS HDD 2
Servers for Applications
Applicatif Server 3-4 Generation 9

- Reference ALCATEL LUCENT ENTERPRISE : 3BA 27716 AGBA
4
Server 3-4 is a monoprocessor DL180 Gen9 server (Xeon E5-2609 v36-core 1,9 GHz) equipped with 8GB RAMand 3 Hard Disks 300 GB-15Krpm Dual Port 2.5" SAS (hot plug disks). It’s equipped with 1 factor-mounted PCI-
express riser, with one internal P440 Smart Array RAID controller (PCIe board) which is equipped with an internal 4GB (FBWC) cache-battery.
754523-B21 DL180 Gen9 8-SFF server base system - supports one or two 6- to 12-core Xeon CPUs - includes Smart 1
Array B140i SATA RAID controller, 8 * SFF SAS or SATA hotplug disk slots,
no PCI Express I/O slots, 2 * GbE LAN ports, iLO-4, non- redundant fans, no power supply, and no
rackmount rails
3-year warranty on parts - 1 year on Labor - 1 year on-site
733925-L21 first CPU, factory integrated - Xeon E5-2609 v3 - 6-Core 1.9GHz / 15MB L3 - 2 * 6,4 GT/s QPIs - no HT - 1
no Turbo - 1600MHz DDR4 - 85W
726718-B21 memory module - 8 GB (1 * 8GB single-rank) PC4-2133P ECC (1 RDIMM on 12 or 16) 1
730941-B21 550W Silver (89% efficiency) 100-240V AC autro-ranging non-redundant, non-hotplug power supply - 1
factory integrated
761872-B21 PCI Express card - Smart Array P440 12Gbps SAS RAID controller with 8 internal ports, 4GB Flash-Backed 1
Write Cache and Smart Storage battery - factory integrated
725578-B21 Smart Array controller cable kit 1
725569-B21 3-slot PCI-Express riser card 1
779841-B21 redundant fan kit - factory integrated 2
725579-B21 quick-release latch rack ears kit - factory integrated 1
733660-B21 2U Easy Install sliding rail kit 1
733664-B21 cable management arm for 2U Easy Install sliding rail kit 1
725581-B21 iLO port rear connector ki 1
725582-B21 optical media drive enablement kit 1
759208-B21 300 GB-15Krpm 2.5" dual-port 12Gbps SAS hotplug disk drive - ENTERPRISE 3
HA840A1 custom asset tagging base service 1

HA840A1 448 Alcatel-Lucent - Server Label - 3BA_27716_AGBA 1
HA849A1 custom packaging base service 1
HA849A1 620 Alcatel-Lucent - Box Label - 3BA_27716_AGBA 1
Phased out Servers
HP ProLiant DL120 G7
CPU : Intel Xeon E3-1220 (Sandy Bridge) 4 cores 3.1 GHz, 8M Cache, RAM : 4 GB, NICs : 2x 1Gb Ethernet (+ 2 ports spare), HDD: 250 GB

HP DL320e G8
1 Xeon e3-1220v2 quad-core 3.1GHz, 4 GB RAM, 1x500GB SATA disk 7,2KRPM, 4 x1GbE Ethernet ports, SATA DVD RW media drive

HP DL380 G7
Dual Quad Core Xeon E5620 2.4GHz, 20GB-SDRAM, SATA 2x500GB, RAID1, CD-RW/DVD

HP DL380p Gen8
Dual-processor server (2 Xeon E5-2620 six-core 2,0 GHz then Xeon E5-2620v2 6-core 2.1GHz from July 15), 24GB RAM, 2 Hard Disks 1TGB-7,2Krpm Dual Port 2.5" SAS (hot plug disks), 1 RAID controller with internal 1GB FBWC
cache battery, SATA DVD RW media drive

HP DL380 Gen9
Up to 255 ports, 5 000 users Dual-processor server (2 Xeon E5-2620 v3 6-core 2.4GHz, 24GB RAM DDR4, 2 Hard Disks 1TB-7,2Krpm SinglePort 2.5" SATA (hot plug HDD), 1 RAID controller P440ar with internal 2GB FBWC
cache battery, SATA DVD RW media drive, 500W hotplug redundant
OXE Appliance Servers references
How to identify the Commercial Reference or Technical Reference of an Appliance Server?

1) Do a search in this Excel tab on the commercial reference that you have (it might be the AS itself or a package containing the AS)
2) You will find the corresponding commercial reference of the "Appliance Server itself" in column "Commercial reference AS"
In some rare cases, the commercial reference is not sufficient to identify without a doubt the Appliance Server model. In such a case it is required to find out the technical reference of the Appliance Server
that is used, which is a unique identifier. The technical reference of any appliance server can be found on a sticker on the appliance server. It cannot be read from a distance with the help of software tools
or ACTIS.
IBM/Lenovo
Contained in
Technical reference Commercial reference AS commercial items Designation
3BA27582AA,
3BA00430AA,
3BA27582AAAA 3BA27582AA 3BA00438AA APPLIANCE SERVER IBM E–Server X–Series300
3BA27582AA,
3BA00430AA,
3BA27582AAAB 3BA27582AA 3BA00438AA APPLIANCE SERVER IBM-X305
3BA00616AA,
3BA00430AA,
3BA27582ABAA 3BA27582AB 3BA00438AA, APPLIANCE SERVER IBM X306
3BA00617AA,
3BA27582ACAA 3BA27582AC 3BA00618AA, APPLIANCE SERVER IBM X306m
3BA00617AA,
3BA27582ACAB 3BA27582AC 3BA00618AA, APPLIANCE SERVER IBM-X306
3BA00617AA,
3BA27582ACAC 3BA27582AC 3BA00618AA, APPLIANCE SERVER IBM-X3250
3BA27582BA,
3BA27582BAAA 3BA27582BA 3BA00617BA APPLIANCE SERVER IBM-X3250
3BA27582BA,
3BA27582BAAB 3BA27582BA 3BA00617BA APPLIANCE SERVER IBM-X3250 M2 (MAOLIN)
3BA27582CA,
3BA27582CAAA 3BA27582CA 3BA00617CA APPLIANCE SERVER IBM-X3250 M3 (MAOKONG)
3BA27582CA,
3BA27582CAAB 3BA27582CA 3BA00617CA APPLIANCE SERVER IBM-X3250 M3 (MAOKONG)
3BA27582CA,
3BA27582CAAC 3BA27582CA 3BA00617CA APPLIANCE SERVER IBM-X3250 M3 (MAOKONG)
3BA27582CB,
3BA27582CBAA 3BA27582CB 3BA00617CB APPLIANCE SERVER IBM-X3250 M4
3BA27582CB,
3BA27582CBAB 3BA27582CB 3BA00617CB APPLIANCE SERVER IBM 2GO-FROM OXE R10.
3BA27582CB,
3BA27582CBAC 3BA27582CB 3BA00617CB APPLIANCE SERVER IBM 2GO-FROM OXE R10.
3BA27582CB,
3BA27582CBBA 3BA27582CB 3BA00617CB APPLIANCE SERVER LENOVO X3250 M5 FOR OXE
3BA27582CB,
3BA27582CBBB 3BA27582CB 3BA00617CB APPLIANCE SERVER LENOVO X3250 M5 FOR OXE
3BA27582CCAA 3BA27582CC 3BA27582CC APPL SRVER LENOVO X3250 M5 OXE REFURBISH

3BA00816AA,
3BA27582CB,
3BA27582CCAB 3BA27582CC 3BA00617CB APPL SRVER LENOVO X3250 M5 OXE REFURBISH
3BA00817AA,
3BA27582CDAA 3BA27582CD 3BA27582CD APPLIANCE SERVER LENOVO X.3250 M6
Hewlett Packard
Contained in
Technical reference Commercial reference AS commercial items Designation
3BA27704ACAB 3BA27704AC ? APPLIANCE SERVER 1GB - HP
3BA00678BA,
3BA27704BAAA 3BA27704BA 3BA27704BA APPLIANCE SERVER HP DL320 G5
3BA00678BA,
3BA27704BAAB 3BA27704BA 3BA27704BA APPLIANCE SERVER HP DL320 G5
3BA00678CA,
3BA27704CAAA 3BA27704CA 3BA27704CA APPLIANCE SERVER HP DL320 G6
3BA00678CA,
3BA27704CAAB 3BA27704CA 3BA27704CA APPLIANCE SERVER HP DL320 G6
3BA00678CA,
3BA27704CABA 3BA27704CA 3BA27704CA APPLIANCE SERVER HP DL320 G6
3BA00678CB,
3BA27704CBAA 3BA27704CB 3BA27704CB APPLIANCE SERVER HP DL120 G7
3BA00678CC,
3BA00678CD,
3BA27704CC,
3BA27704CCAA 3BA27704CC 3BA27704CD APPLIANCE SERVER HP DL320e G8
3BA00678CC,
3BA00678CD,
3BA27704CC,
3BA27704CCAB 3BA27704CC 3BA27704CD APPLIANCE SERVER HP DL320e G8
3BA00678CC,
3BA00678CD,
3BA27704CC,
3BA27704CDAA 3BA27704CD 3BA27704CD APPLIANCE SERVER HP DL320e G8V2
3BA00678CD,3BA0081
8AA, 3BA27704CC,
3BA27704CDAB 3BA27704CD 3BA27704CD APPLIANCE SERVER HP DL320e G8V2
3BA00819AA,
3BA27704CEAA 3BA27704CE 3BA27704CE APPLIANCE SERVER HP DL20 Gen9
Comments
nce Servers BOMs
prise.
SATA disk, DVD +RW, 290W non redundant embedded AC power,2 * 1GB embedded LAN ports
7.2K SATA disk, DVD+RW, 900W non-redundant embedded AC power,
tely. This server is not In the AL-Enterprise catalogue and thus not orderable from ALCATEL-LUCENT Enterprise.
with a redundant power supply order the item hereafter:
erprise.
00GB SATA disk 7,2KRPM, 1 x 300W embedded non-redundant AC power
In addition, an external DVD drive USB (Lenovo reference : 4XA0E97775) (specification at

https://support.lenovo.com/de/de/documents/pd030886) shall be added.
itely.
and 3 Hard Disks 300 GB-15Krpm Dual Port 2.5" SAS (hot plug disks). It’s equipped with 1 factor-mounted PCI-
rnal 4GB (FBWC) cache-battery.
net (+ 2 ports spare), HDD: 250 GB
ts, SATA DVD RW media drive
ly 15), 24GB RAM, 2 Hard Disks 1TGB-7,2Krpm Dual Port 2.5" SAS (hot plug disks), 1 RAID controller with internal 1GB FBWC
M DDR4, 2 Hard Disks 1TB-7,2Krpm SinglePort 2.5" SATA (hot plug HDD), 1 RAID controller P440ar with internal 2GB FBWC
?
AS itself or a package containing the AS)
column "Commercial reference AS"
he Appliance Server model. In such a case it is required to find out the technical reference of the Appliance Server
n be found on a sticker on the appliance server. It cannot be read from a distance with the help of software tools
Description
Celeron SC440 2,0 GHz -1GB RAM -1x160GB SATA HDD
Celeron G1101 Dual-Core 2,26 GHz -1GB RAM -1x250GB SATA HDD
Celeron G1101 Dual-Core 2,26 GHz -1GB RAM -1x250GB SATA HDD with v1.08 BIOS
version freezing)
Celeron G1101 Dual-Core 2,26 GHz -1GB RAM -1x500GB SATA HDD with v1.08 BIOS
version freezing)
Pentium G620 Dual-Core 2,6 GHz 2GB RAM 1x500GB SATA HDD with vJQE142c v1.01
BIOS version freezing
Celeron G4401-Core 1,6 GHz -2GB RAM -1x500GB SATA HDD withvJQE142c v1.01 (dated
29/05/2012)BIOS version freezing
Pentium G850 2.9GHzdual-core -2GB RAM -1x500GB SATA HDD with vJQE158A v1.05
(dated 07/23/2013) BIOS version freezing.
Pentium G3220 3.0GHz dual-core -4GB RAM -1x500GB SATA HDD -mono 460W power
supply,with JUE110RUS v1.01 (dated 12/19/2013) BIOS version freezing
Pentium G32403.1GHz dual-core -4GB RAM -1TB SATA HDD -mono 300
Pentium G3220 3.0GHz dual-core -4GB RAM -500GB SATA HDD -mono 460W power
supply with dual-PS capability
Pentium G3240 3.1GHz dual-core -4GB RAM -500GB SATA HDD -mono 460W power
supply with dual-PS capability
Intel Celeron G3900 2.8GHz 2133MHz 2C/2T (51W) -8GBRAM-1 x 500GB SATA HDD–
mono 300W power supply
Description
?
Celeron D352 single core 3.2GHz + 512KB L2 - 800MHz FSB - 1GB unnbuffered PC2 5300
ECC (1 DIMM on 4) 80 Gb-7200rpm 3.5" SATA HDD
Celeron 420 single core 1.6GHz + 512KB L2 - 800MHz FSB - 1GB unnbuffered PC2 6400
ECC (1 DIMM on 4) 80 Gb-7200rpm 3.5" SATA HDD
Xeon E5504 quad-core 2.0GHz, 2 GB RAM (1*2GB unbuffered UDIMM), 1 * 160 GB SATA
disk 7,2KRPM, 1 x 400W non-redundant AC power
Xeon E5506 quad-core 2.0GHz, 2 GB RAM (1*2GB unbuffered UDIMM), 1 * 160 GB SATA
disk 7,2KRPM, 1 x 400W non-redundant AC power
Xeon E5606 quad-core 2.13GHz, 2 GB RAM (1*2GB unbuffered UDIMM),1x250 GB SATA
disk 7,2KRPM,1 x 400W non-redundant AC power
Pentium G620 dual-core 2.6GHz, 2 GB RAM (1*2GB unbuffered UDIMM),1x250GB SATA
Pentium G630 dual-core 2.7GHz, 2 GB RAM (1*2GB unbuffered UDIMM),1x500GB SATA

Pentium G2100T dual-core 2.6GHz, 2 GB RAM (1*2GB unbuffered UDIMM), 1x500GB

SATA disk 7,2KRPM,1 x 350W non-redundant AC power
1 Xeon e3-1220 v3QuadCore 3.1 GHz, 2 GB RAM (1*2GB unbuffered UDIMM), 1x500GB
SATA disk 7,2KRPM,1 x 300W embedded non-redundant AC power
Intel Pentium G3240Dual-Core 3.1GHz, 2 GB RAM (1*2GB unbuffered UDIMM),

1x500GBSATA disk 7,2KRPM,1 x 300W embedded non-redundant AC power
Intel Pentium G4400 2-core 3.3GHz -4 GB RAM-1TBHDD-non-redundant embedded AC
power
Alcatel-Lucent Services Applications - Software compatibility matrix
. 0
.3 >=2
h 3
OX ouc 1.
T hR
R
E .2
E .0
Op 2.1
en uc
OX 11
OX 12
Op To
10
R1
R
en
O
E
OX
Avail. Open
Solution Version
Date Touch
Nov-11 ≤3.7.3
Ticket Extractor Aug-12 ≥3.8.0 Ö
may-15 ≥4.1 Ö Ö Ö
feb-13 1.0.x Ö (16)Ö (16)
Oct-14 1.1.x Ö (16)Ö (16)

Click to call plugin
Feb-16 1.2.x Ö Ö Ö Ö (16)Ö (16)
Aug-17 1.3.x Ö Ö Ö Ö (16)Ö (16)
May-13 ≥1.43
Smart Guest Application Spt-15 >=1.51 Ö (19)
Jul-16 2.0.x Ö (19)Ö (19)Ö (19)
Sep-13 1.14.45
may-14 1.22 Ö
Emergency Notification
feb-15 1.24 Ö
Server
Aug-16 2.1.x (29) Ö
Jan-17 2.2.x Ö Ö Ö
Jan-15 4.0.4.4 Ö
OpenTouch Notification Aug-15 5.1.x Ö

Service May-16 6.1.x Ö Ö Ö
Apr-17 6.4.x Ö Ö Ö
Nov-14 1.1.x Ö (23)

(22) Jan-16 1.2.x Ö (23)Ö (23)Ö (23)
Jun-16 2.0.x Ö (23)Ö (23)Ö (23)
Apr-16 1.0 Ö
Visual Automated
Attendant Oct-16 1.1.x Ö Ö Ö
Apr-17 2.X Ö Ö Ö
Ö
Compatible
not compatible (or not tested)
Not Relevant
(3) Citrix / Microsoft-RDS : Upon request to Alcatel-Lucent Professional Services
(5) 32 bit process running under 64 bit environment
(7) English edition ONLY

(8) Connection user only (OXE)
(12) MS Vista is phased out from 4/2012. Only version with Extended Support contract are supported until 4/2017
(16) OXE users only; also used for XML API telephony
(17) for LDAP consultation
(18) OS Linux is embeded in the product installer
(19) Please refer to supported 808x framework available on our Business portal
(22) Please refer to the application's prerequisistes document for the exhaustive list of compatible device/OS combination
(23) Due to regressions, latest version of OXE 10.1 (after j2.603.23) and OXE 11 doesn’t support Multi
occupancy with SIP extension devices. However, correction has been done from OXE R11.1 K2.520.
(24) For IP Desktop Softphone supported mobile devices, please refer to "IPDSP Supported Devices" sheet enclosed in this d
(25) Supports WIN 2012 R2 English edition only from r2.3.0.10 onwards
(26) Compliant with R11.1 but with R11 limitation (supports the same number of objects as in R11)
(27) From r2.3.0.16 onwards
(29) Since ENS R2.1.10, the solution runs on a 64 bits platform only.
(30)
OS Linux not anymore embedded in the product installer. It is the
responsibility of our Business Partners to load it before the ENS installation.
Please contact the ENS team to get more details.
(31) Firefox release 51 maximum.
XE 2.
0
R1
Op 2.1
en
Op To
en uc
T hR
Ö
Ö
Ö
Ö
OX ouc 1.
O h 3
R
Ö
Ö
Ö
10
bility matrix
OX .3 >=2
O .0
C
Ö
Ö
OX on
O ne
Co ct
Ö
Ö
Ö
OT nn 2.
CC ec 0
S t2
Ö
Ö
Ö
OT E 1 .1
CC 0.3
S
Ö
Ö
Ö
OT E 1
CC 0.4
SE
OT 1
CS 0.5
OTCS
OT 8.2
CS .4
8. 4x
Ö
Ö
Ö
87 2.
46
70 x
Ö
Ö
Ö
87 R1
Ö (17)
Ö (17)
70 .0
R
Ö
Ö
Ö
OV 8770
87 1.1
70
Ö (17) Ö (17)Ö (17)

Ö (17) Ö (17)Ö (17)
87 R2
7 0 .0
R3
Ö
Ö
Ö
Ö
Ö
W .2
in
do
Ö
Ö
Ö
Ö
W ws
in 2
Ö
Ö
do 01
W ws 2 s
in er
d 20 ve
Ö
Ö
Ö
Ö
Li ow 12 r
nu s 2 s -
x e
01 rv 64
R
Ö
Ö
Ö
Ö
Li e 6 e bi
nu d H se r R2 t
x
Ö
Ö
Ö
Ö
at rve
Li Re 5 r
-6
nu d H .4 - 6 4 b
x & 4 it
Ö
Ö
Ö
Ö
Li Re at 6 5. bi
6 t
Ö (18)
Ö (18)
Ö (18)
nu d .1
x H -3
Re at
Server
2
Ö
Ö
Ö
Ö
Li d 6. bi
Ö (18)
Ö (18)
Ö (18)
nu Ha 1
x t6 -6 t
Re .2 4 b
Li - 3 it
nu d H
x at 2 ed
Re 6. bi .
d 2 t
Ha -
t 6 64
.4 bi
t
ted until 4/2017
e device/OS combinations.
s" sheet enclosed in this document

ux H & 64 bit
Li Re at 6 5 bi
nu d .1 .6 t
x Ha -
Re t
Server
32
Li d 6.
nu H at 1 -
bi
t
x 6
6. 4
Ö
Ö
Ö
Ö
Ö
Re 2
Li - 3 bit
nu d H
x a 2 ed
Ö
Ö
Ö
Ö
Ö
Ö
Re t 6 bi .
Li . 2 t
Ö(30)
Ö(30)
Ö (18) Ö (18)
Ö (18) Ö (18)
Ö (18) Ö (18)
nu d H -6
x at 4
Ö
Ö
Ö
Ö
Ö
Re 6. bi
Ce d 4 t
nt Ha -6
Ö
Ö
Ö
Ce S O t 6. 4b
nt 6 . 5 it
Ö
Ö
Ö
Ce OS 5 - -6
nt 6 . 6 4 4b
Ö
Ö
Ö
Ö
Ö
OS
O 6 b it
Ce S - 6 it
nt 6 . 4
Su OS 7 - bit
ze 7 64
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
XX - 6 bi
W t
in - 4b
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
do 64 it
W w bi
t
in s
do 7
P
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
W ws ro
in
d 7 fe
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Pr ssi
W ow of on
in s es al
d 8
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
W ow - 3 sion
in s 2 al
d 8 b
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
W ow - 64 it e - 6
in s 4
Ö
Ö
Ö
Ö
Ö
do 8. bit d. bi
W w 1p e t
in s d ed
Client
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö do 8. ro .
W w 1 p SP
in s 1
do 10 ro -3
S
Ap ws - 3 P1 2 b
pl 10 2 - it
e - 6 bit 64
Ap -
pl Ma 4 bi
t
e c bi
t
Ap - O
pl Ma S X
e c
Ap - O Ma
pl Ma S X ve
e c r
M - M OS Yo ick
c
Ö(22)
Ö(22)
Ö(22)
Ö (22)
Ö (22)
Ö (22)
Ö (22)
ob a X em s (1
ile c O El i t 0.
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
In De S X Cap e (1 9)
te vi Si it 0.
rn ce er an 1
Ö
Ö
Ö
Ö
Ö
Ö
In et s ra ( 0)
te Ex (1 1 0 .
r
Ö
Ö
Ö
Ö
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Ö
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Ö
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Ö
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12 )
In net lor
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M et lo 9 .0
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rn p 0.1 1) 1
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Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
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Fi re
re r
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
fo 11
Fi x
re >=
Firefox
f
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
3
Fi ox 1.
re >= x
fo 4 &
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
x 3 <=
Ch >= 42
ro 47
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ch me
Chrome
ro > =
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ch me 22
ro >= . x
m &
e 35 <
Ci
tr > = &< =3
ix
Citrix
48 = 4
Ci © .x 47
tr 4.
ix 5
© (
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
Ö
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VM 5. clie
W 0 nt
Ö
Ö
Ö
Ö
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Ö
Ö
Ö
Ö
Ö
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VM are si
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VMWare
Ö
Ö
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Ö
Ö
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VM re X a ES
W © E i 4.
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Ö
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W e© SXi /
in E <= 5.x
d SX 6
W ow i 6 .2
in s
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w ype
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in © E <= 5.x
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M
Other compatibility requirements /

Comments
support ending 12/2012

support ending 04/2016
support ending with 1.1.1

support ending with 1.2.1
compatibility with 808x firmware must be checked

(19)
Support
Support ending
ending with
with 1.51
2.0.x
support ending with 5.1.x


support ending with X.X.X

support ending with 2.x

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CROSS COMPATIBILITY DOCUMENT

Applications / Hardware / Terminals compatibility October

Edition Offer Content Comment

Ed 32b: 2017 - October offer OmniPCX Enterprise Releases R10.0 - R12.1

This document is published in 2 ways:

 indicates hyperlinks, you may click on it to navigate quickly

ENT_MLE_016348 Page 3/73

Voice Messaging Solutions

Crystal hardware Hardware

Extension boards Common Hardware

Blade Server Appliance Servers

Wired Terminal Compatibility Wired Terminal Compatibility

Wireless terminals and devices Wireless terminals and devices

OpenTouch Multimedia Services (OTMS) OmniPCX Enterprise - Current Ticket Extractor

Softpanel Manager Standard Edition

OpenTouch Edge Server (OTES)

OpenTouch Edge Server (OTES)  Emergency Notification Server

OmniVista 8770 OpenTouch Notification Service

 4059 Minimum PC configuration

Contact Center suite Visual Automated Attendant

HOW TO USE THIS DOCUMENT

First, determine the target OmniPCX / OpenTouch target release.

OMNIPCX ENTERPRISE / OPENTOUCH RELEASES phase-out status

EARLIER OMNIPCX ENTERPRISE SOFTWARE RELEASES

OMNIPCX ENTERPRISE R12.0

OMNIPCX ENTERPRISE R12.1

ly manage and plan the evolution

are and software changes when migrating

Applications to the latest software release in

onger benefit from any support from AL-

and the way to upgrade such an

uration in order to use them with ACTIS

ept" service which tests the target

with your field operation organization.

and OmniPCX /OpenTouch software.

Application compatibility Hardware compatibility Endpoint compatibility

From 4058 to 4059IP

From 4059IP to 4059EE

No migration is available from 4812 BLF to 4059 BLF related service.

Voice Messaging Solutions

OmniMessage 4635 H/J

Multi-OT deployment in an OXE network

OpenTouch Session Border Controller (OT SBC)

OpenTouch Fax Center (OTFC)

Voice recording solution

Contact Center Suite

OpenTouch Customer Service (OTCS)

Softpanel Manager Standard Edition

R10.5 (phase out) Y Y Y Y Y End of phase-out since May 2016

R11.2 Y Y Y Y End of phase-out November 2017

INTERNAL OXE COMPATIBILITY ISSUES COMPRESSION RESOURCE COMPATIBILITY ISSUES

Trunk Interface boards

Voice Mail 4635

Link Interface Optimizer Boards

Voice Hub and Wall Mounted cabinets

Trunk Interface boards

External battery racks

IBM X305 3BA27582AA 3BA00430AA, 3BA00438AA OM OM OM OM OM N N Memory size = 1GB