Managing Information

Managing Information System

Managing Information System (MIS) can be defined
generally as an integrated, structured complex of
people, machines, and procedures for supplying
relevant data (information) from both external and
internal sources to aid managers in planning, staffing,
communicating, controlling, and decision making.

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 MIS
• Management Information System (MIS):
– The study of information systems focusing on their use in
business and management.
Approaches
Technical
Behavioural
Sociotechnical

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 Managing Information System
• Decision Making:
– This process depends on accurate information
• Organizing:
– The structures of organizations have been modified to adapt to the
changes in the processing and flow of information.
• Staffing
– All employees should be trained in the operation of the nervons
systems of the organization – its information system
• Directing
– Leadership styles have made adjustments to the immediate access to
information.

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 Information and Data
• Data:
– Streams of raw facts representing events such as business
transactions – meaningless without structure.
• Information:
– Clusters of facts meaningful and useful to human beings
in processes such as making decisions.
 Management Information Categories
• Management information can be categorized into
three main areas:
– Strategic Planning Information
– Management Control Information
– Operational Information
 MIS to support Managerial Function
• Information System:
– Information Systems are becoming the foundation of business
models and processes.
– They allow for the distribution of knowledge

• IT and IS:
– Any form of technology used by people to handle information.
– Integrated components processing, storing and disseminating
information in an organization
– Interdisciplinary study of systems that provide information to users in
organizations.

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 Experiences of IT and IS
• Example of IT:
– Hardware (PC, UNIX server)
– Software (e-mail, Internet, Windows, Word Processing)
– Consumer Devices (mobiles, train times)

• Example of IS:
– File systems, databases, e-mail servers/clients.
– e-commerce
– SAP (system, application & product), student records

• Function of Computers @ Information Processing

– Input; Store; Process; Transmit; Output.
 Informational Roles
• Roles associated with the tasks needed to obtain and
transmit information in the process of managing the
organization:
– Monitor – analyzing information from both the internal and
external environment

– Disseminator – transmitting information to influence the attitudes

and behavior of employees

– Spokesperson – using information to positively influence the way

people in and out of the organization respond to it
 Why is IS/IT Important?
• For an organisation to survive and prosper:
– More locations (networking, Internet)
– New products and services
– Improve jobs and work flows:
• Efficiency
• Cost
• Ethical and Social Issues
 Why is IS/IT Important?
• Worldwide changes:
– Global economy
– Knowledge- or information-based society
– Business enterprise
– Digital firm

• Global Economy:
– Growing percentage of economy relies upon import and export
– Need to operate globally
– IS can provide global trading infrastructure