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2010温哥华冬奥会 工作人员手册 2010 - Vancouver - Crew - Handbook - Torch-relay - ENG
2010温哥华冬奥会 工作人员手册 2010 - Vancouver - Crew - Handbook - Torch-relay - ENG
2010温哥华冬奥会 工作人员手册 2010 - Vancouver - Crew - Handbook - Torch-relay - ENG
PRÉSENTÉ PAR
TORCH RELAY
RELAIS K FLAMME
va n c o u v e r 2010
Canada
Château de Vidy, 1007 Lausanne, Switzerland | Tel +41 21 621 6111 | Fax +41 21 621 6216 | www.olympic.org
WELCOME TO THE VANCOUVER 2010
OLYMPIC TORCH RELAY TEAM
V a n c o u v e r 2 0 1 0 is an e x tra o rd in a ry o p p o rtu n ity to s h a re w ith th e w o rld th e v e ry b e st o f C a n a d a ;
re m a rk a b le p e rfo rm a n c e s , in d iv id u a ls an d e v e n ts w ill be h ig h lig h te d fro m F e b ru a ry 12 to 28, 20 1 0
d u rin g th e d a y s of th e O ly m p ic W in te r G a m e s . B e fo re th e G a m e s b e g in , th e O ly m p ic T o rc h
R e la y w ill e n g a g e an d in s p ire C a n a d ia n s th ro u g h o u t th e c o u n try as w e m a k e o u r w a y fro m th e
sta rt p o in t in V ic to ria , B ritish C o lu m b ia , to C a n a d a ’s n o rth , ea st, s o u th an d w e s t b e fo re lig h tin g
th e O ly m p ic C a u ld ro n in V a n c o u v e r a t th e O p e n in g C e re m o n y . It w ill be 106 d a y s o f d is c o v e ry ,
e x c ite m e n t an d m o tiv a tio n as w e c o n n e c t all of C a n a d a to th e O ly m p ic G a m e s . M o st o f th e d a ys
w ill be lo n g an d c h a lle n g in g , b u t yo u w e re ch o s e n to b e a p a rt o f th is hig h p e rfo rm in g te a m
b e c a u s e o f y o u r skills, p a ss io n an d th e p e rs o n a l d iffe re n c e yo u ca n m a k e in th e d e liv e ry of th is
o n c e -in -a -g e n e ra tio n o p p o rtu n ity .
T h is c re w h a n d b o o k h a s be e n p re p a re d to h e lp you u n d e rs ta n d th e d a y -to -d a y w o rk in g s o f th e
e n tire te a m an d th e a c tiv itie s th a t g o in to p u ttin g on a re la y of th is m a g n itu d e . B y th e tim e you are
d o n e re a d in g it, you s h o u ld h a ve a g o o d o ve rv ie w , b u t n o t all th e a n sw e rs. M a n y of th e s p e c ific s
w ill be c o v e re d b y th e in d iv id u a l fu n c tio n s d u rin g th e d e ta ile d tra in in g e v e n t th ro u g h o u t th e
p ro c e s s o f c o m p le tin g th e re la y. I a s k yo u to w o rk c lo s e ly w ith y o u r m a n a g e r to se t e x p e c ta tio n s
o n a d a ily / w e e k ly / re la y b a sis to e n s u re an u n d e rs ta n d in g of o u r s e rv ic e le v e ls an d clie n ts.
Q u e s tio n s are im p o rta n t and I e n c o u ra g e yo u to fo llo w up w ith th e m a n a g e rs th ro u g h o u t th e
tra in in g an d th e relay. M a n y so u n d p rin c ip le s h a v e g o n e in to th e p la n n in g of th e s e rv ic e s , but
n o th in g re p la c e s live a ctio n , so w e w ill lik e ly se e a d ju s tm e n ts to th e w a y w e d o th in g s a s w e
p ro g re s s d o w n th e ro a d . Y o u r s o lid u n d e rs ta n d in g of w h a t w e a re e a ch w o rk in g to a c c o m p lis h ,
w ill a id yo u in a d ju s tin g to c h a n g e s a n d d ire c tin g y o u r ju d g e m e n t w h e n re q u ire d .
W e a re all lo o k in g fo rw a rd to a p h e n o m e n a l e ve n t. E ve ry d a y , th e re la y w ill g e n e ra te a re m a rk a b le
a m o u n t of e n e rg y in e a ch of us, b u t it w ill a ls o ta x us to o u r lim its. E v e ry o n e w e to u c h w ill be
s p e c ia l, e v e ry p la c e w e v is it w ill be u n iq u e an d e v e ry c e le b ra tio n w ill b e fa s c in a tin g . O u r d a y s w ill
be lo n g a nd e x h a u s tin g b u t th e re w a rd s w ill be g re a te r th a n a n y of us ca n im a g in e . T h is is an
o p p o rtu n ity a n d e x p e rie n c e th a t w e w ill ta k e w ith us e v e ry w h e re w e go fo r th e rest of o u r lives.
J im R ich a rd s,
P ro g ra m D ire c to r
ft(V 2 ^ 5
These are the m om ents that the Vancouver 2010 Olympic Torch Relay will strive to create every day, for 4. Provide opportunities for communities not along the route to participate
every one, in every part of Canada.
5. Showcase achievem ents of Canadians of all levels of ability
The Relay serves to bring Canada together by uniting us all through the captivating promise and power of
the Olympic and Paralympic flames. 6. Maximize national and international m edia coverage, promoting the Gam es and Canada as a
destination
The Vancouver 2010 Olympic Torch Relay is a 106 day celebration of the possible. 106 days of light shining
on the people and places that define our national character. 106 days of Canadians inspiring Canadians to 7. Make use of technology in an innovative and creative way
be their best.
8. Create an opportunity for legacies (physical and emotional) to remain in communities as a result of
Everywhere the torch travels, it will unleash dreams and inspire pride. It will reveal sides of Canada that their involvement in the torch relay
many Canadians have never seen before. It is the chance to carry history in our hands, and to hold high our
hopes for the future. 9. Showcase the heritage and traditions of the aboriginal people of Canada
Like a fuse, the torch relay will wind its way across Canada, burning with purpose and intensity as it builds to 10. Inspire and create a sense of optimism and hope among all youth within Canada
a climax in Vancouver, but leaving countless other enduring fires burning in its wake: a glow of northern
lights, stretching from coast to coast to coast. 11. A pply sustainable practices to the developm ent and operations of the Relays
O ur purpose is to create shining m om ents-flashpoints of emotion whose energy can warm the hearts of an 12. O ptim ize revenue and manage costs in order to operate self-funding Relays
entire nation. The Torch ignites our dreams. Our actions feed the fire.
13. Deliver the Relays in a safe and secure manner
The Vancouver 2010 Olympic Torch Relay is about starting every day full of hope, and ending every day
knowing that we have shared our light and life with those around us. It’s not ju st the torch that we pass, but
14. Construct strong partnerships with sponsors, government, media and local communities
the fire of friendship and inspiration.
15. Build exceptionally strong enthusiasm in host communities in Vancouver, W histler and the Province
This is the time when all things are possible.
of British Columbia
This is the place where strangers stand shoulder to shoulder as friends.
This is the opportunity for local heroes to become national inspirations.
This is the moment to believe in the greatness inside us all. THE SPIRIT OF THE RELAY
This is the power of 30 million flames, burning as one.
It would be difficult to quantify the hours of work and planning that has gone into delivering the Vancouver
- Hyphen Communications, 2 00 7 2010 Olympic Torch Relay. Equally as difficult to quantify is just how much these 106 days of celebration will
mean for Canada, comm unities and Canadians. The spirit of the relay is one of the most fantastic and
Vision
unifying forces on earth. Canadians - and Olympic followers around the world - will look with great
anticipation to the events that occur during our torch relay. We w ant to ensure the events are as positive as
A unifying journey that lights the land, generates pride in our nation, and celebrates the possible!
possible and portray a young, vibrant and welcoming country.
Mission
To create excitem ent and build momentum for the Vancouver 2010 Olympic and Paralympic W inter Games
TORCH RELAY TEAM
by producing torch relays that engage and inspire Canadians
The 2010 Olympic Torch Relay will touch the soul of the nation and inspire the world by delivering
extraordinary events that truly celebrate the possible. The torch relays will bring Canada and the world
together, to unite all with the promise and power of the Olympic Flame. Along the way, we expect to
Strategic O bjectives
generate trem endous attention from m edia at a local, provincial, national and international level.
• To engage Canadians and their communities, reflecting and showcasing the diversity of our people and
our land It takes a lot of planning to put on a 106-day Olym pic Torch Relay. It also takes a lot of dedication and
• To celebrate the possible in Canada and among Canadians: our past, present and future heart. The torch relay team members are all ambassadors for VANOC and the Olympic Movement. As
• To create a uniquely Canadian event that generates pride and builds enthusiasm and support for the such, we need to ensure that we bring with us the energy, enthusiasm and spirit that are expected of such a
Vancouver 2010 Olympic and Paralympic W inter Games. positive and uplifting event.
• To promote the peaceful and inspirational ideals of Olympism and Paralympism, stimulating and
involving the youth of Canada The torch relay team is comprised of people with very different backgrounds and from all across the planet.
Though m any different roads have brought us to this point, the 45,000-kilom etre journey we are about to
The Vancouver 2010 Olym pic and Paralym pic W inter Gam es are Canada’s Games! Considerations for route developm ent included:
This is our tim e to shine, our time to show the world who we are and what we can do - from coast to coast to • Visiting every province and territory stretching from coast to coast to coast across Canada
coast.
• Highlighting innovation
• Highlighting sporting and Olym pic history
Beyond the showcasing of outstanding athletic and cultural performances, we believe the Games can touch
the soul of our nation. The Games have the capacity to inspire people of all ages, prompt community • Showcasing multicultural and aboriginal highlights
celebration and pride, foster unity, embrace diversity and instill a genuine spirit of peace in us all. Through • Geographic and historical attractions
the Games we can become nation-builders, champions at home and at play and we can become better • Using alternative modes of transport, some of which may be unique for a particular community
citizens of the world. • Government, comm unity and sponsor requests
• Cultural festivities and major events
Although the 2010 W inter Games will be held in Vancouver, the Gam es belong to us all - to all Canadians • Logistical requirements
and to everyone around the world who shares with us the ideal of a world made better through sport and the
sharing of our many different cultures. The following logistical issues were also determ ining factors:
• Overnight locations having sufficient beds for up to 250 crew members including partners
TORCH RELAY COMMUNITIES AND RESIDENTS • Total number of event days not to exceed 106
• Remote locations only accessible by airplane or ferry
For many people, the Olympic Torch Relay is their one opportunity to have a direct and personal interaction
• Distances between comm unities
with the Olympic Games. W e want to ensure it is as positive and memorable as possible. During the course
of the relay, we will learn about many of the people, places and accomplishments that make our country so • Reaching our projected total of 12,000 torchbearers
diverse and remarkable. • Convoy transportation (driving)
Members of the torch relay team must remember that though we are performing routine operations through The Vancouver 2010 Olym pic Torch Relay will include:
each of our 1,036 stops and it may become repetitive, that for each community and for each spectator along
the relay, it will be a new and exciting experience. The torch relay crew should help ensure that everyone • 106 days (102 event days)
has an enjoyable experience whether they are experiencing the relay on Day 1 or Day 106! Treat each • 189 community celebrations
comm unity and each interaction as a "first” and with a fresh perspective to ensure a consistent level of • 1,036 communities or places of interest (one-25 per day)
engagement from coast to coast to coast. • 118 Aboriginal communities
• 14 Canadian Forces Bases/Canadian Forces Stations
• 90 % of the Canadian population within one hour drive
TORCHBEARERS • 80 % of the Canadian population on route
Torchbearers will naturally have great excitement and energy around their participation in the Olympic Torch • 30 flight segments
Relay. This excitement and energy will be translated through their words and actions and will help • 13 ferry segments
dem onstrate the personal connection to the Olym pic Games that the Olympic Flame can offer. • 45,000 km travelled
• 22,000 land kilometres
When working with torchbearers, we should remind them that they are ambassadors for their community, • 18,000 air kilometres
their country and the Olympic Games. During each day of the relay, and in every community, their stories - • 1,000 water kilometres
and their spirit - will help make each moment magical and unique. You will be amazed by their stories and • 4,000 torchbearer kilometres
excitement; please ensure you do everything within your power to deliver an extraordinary experience for the • 12,000 torchbearers
torchbearers, their fam ily and their friends. • 102 teams of 20 torchbearers
RELAY ROUTE
The Vancouver 2010 Olympic Torch Relay route has been planned to allow for the greatest possible per
capita participation. Our goal was to create opportunities for the maximum number of Canadians to
experience the thrill of the Olympic Torch Relay and the Olympic Flame. The route will trace a path from
coast to coast to coast encompassing the entire nation and passing through every province and territory, as
we travel 45,000 kilometres, on the longest O lym pic Torch Relay ever completed inside a single country.
W ith a goal to reach as m any communities as possible, our transport plans include air, ferry, train, vehicle
and other types of transport. There will be approximately 4,000 kilometres of torchbearer segments.
Both Coca-Cola and RBC will have activation vehicles travelling within the core convoy along the relay (see
RELAY OPERATIONS AND DIRECTION TORCH COMMAND CENTER primary and core convoy section) as well as advance vehicles ahead of the core convoy distributing
giveaways and building excitement for the arrival of the Olym pic Flame. They will also have a significant
(ROAD) (TORCC) presence at all of our comm unity celebrations, both within the footprint at the celebration site and as part of
the overall show leading up to the arrival of the Olympic Flame.
Jim Richards
Program Director
Suzanne Reeves
Director
Finance
Administration
Guest Relations
Communications
L
I!
TORCH RELAY 1 T f iW WfTâ
RELAIS "F L A M M E ’
vancouver joio
Spokesman
MOC Relations
Communications The Coca-Cola Com pany has been associated with the Olympic Gam es since 1928 and is the longest
Vidar Eilertsen Christine Moore Chris Shauf Media Relations continuous corporate supporter of the Olympic Movement. Through the Olympic Games, Coca-Cola
Director Director Manager Torchbearers
encourages people to create their own path of “positivity” in everyday life by believing that anything is
Operations Promotions Communications RON
possible. The com pany’s sponsorship supports National Olym pic Committees in more than 200 countries to
Community Celebrations
help athletes train and compete. The Coca-Cola Company is the exclusive nonalcoholic beverage provider
to the Olym pic Gam es through 2020.
As presenting partner for the Vancouver 2010 O lym pic Torch Relay, Coca-Cola hopes to inspire people to
Route Marketing Media Relations take positive action and make a difference in their comm unities by dem onstrating their commitment to active
T ransport Torchbearers Media Operations
Medical / Security living and sustainability - and recognizing those individuals who are dedicated to pursuing positive change in
Community Celebrations Broadcast
Technology Aboriginal Participation Public Relations these areas.
RON PTR planning Web site
This will be Coca-Cola’s seventh time as presenting partner of the Olympic Torch Relay. As presenting
partner, they are proud to contribute to bring the 2010 Olympic Torch Relay to millions of Canadians and to
give them the opportunity to experience the Olym pic Flame.
The Olympic Torch Relay is a collective call to active optimism for Canadians. The Coca-Cola torchbearer
nomination campaign has been a trem endous call to action to Canadians to take positive actions in active
living and preserving the environment. Over the 106-day and 45,000 kilometre relay, Coca-Cola invites
Canadians to come together to cheer and celebrate in a nation-wide display of Open Happiness.
GOVERNMENT PARTNERS
BOMBARDIER
Canada
The G overnm ent of Canada is a proud supporter of the Vancouver 2010 Olympic Torch Relay, and has
Bom bardier is the designer and m anufacturer of the 2010 Olympic Torch, as well as the cauldrons that will
be used at each of the comm unity celebrations along the relay.
Bombardier will not have a physical presence along the relay, but will promote their OTR involvement via a
contributed funding to offset both operational costs, and to enhance comm unity celebrations. The
Government of C anada’s marketing rights are similar to those of Coca-Cola and RBC. short video on screen at celebrations.
BRITISH H udson’s Bay Com pany is the designer and manufacturer of the 2010 Olympic
C o l u m b ia Torchbearer uniform as well as VANOC crew uniforms.
w w w .g o v .b c .c a 212
They will have a retail presence at the vast majority of comm unity celebrations
As the post province, the Governm ent of British Columbia's contribution is adding value to the OTR by along the route with XP Events executing their mobile concessions on the road.
extending the number of days and enhancing the comm unity celebrations within the province. Their
H U D S O N ’S BAY CO
sponsorship rights and benefits are comparable to those enjoyed by the signature supporters.
SIGNATURE SUPPLIERS
Our signature suppliers, Visa, CanW est and the Globe & Mail received access to the OTR logo for internal
promotion, but have no external marketing rights. Signature suppliers also received the opportunity to select
a stop on the route to be included into overall relay plans, and a number of torchbearer slots for internal use.
SPECIAL ACKNOWLEDGEMENTS
The Vancouver 2010 Olympic Torch Relay would not be possible without the trem endous and enthusiastic
support of both the Royal Canadian Mounted Police (RCMP), please see Security section; and the
celebration communities and route communities, please see the Community Celebration section.
In addition to the OTR sponsors, we have many organizations that we w ork with to deliver the torch relay
journey.
COMMUNITY CELEBRATIONS
Community celebrations will give the entire comm unity the opportunity to experience and celebrate the
Olympic Torch Relay and share the excitement and spirit with that community. Community celebrations are
COMPANY SERVICE RELATIONSHIP two-hour events hosted by local comm unities, with input from VANOC, the presenting partners, and the
Air Canada Northern BC flight segment VANOC Sponsor Government of Canada, to celebrate the passage of the Olympic Flame along the national route. There will
A ir North Remote flight segments be 189 celebrations (162 community and 27 remote comm unity celebrations) throughout Canada, see
Service Contract
BC Ferries celebration sites appendix.
All ferry segments in BC Service Contract
Bombardier Torches, Cauldrons, and Cradles VANOC & OTR Sponsor The centerpiece of all celebrations will be the arrival of the Olympic Flame. Activities will take place before
Canadian Border Services Pre-screening on International flight and and after this arrival. A community torchbearer will arrive on the stage approximately one hour after the
Agency CBSA warehouses Service provider celebration begins and light a portable cauldron w hich will continue to burn for the remainder of the
celebration.
Canadian Pacific Railway Distribution, W est to East, Crew
(CPR) Secondment VANOC Sponsor
Canadian Tourism MIDDAY AND EVENING CELEBRATIONS
Commission (CTC) International visiting media program Service Contract
Most days on the relay will feature two celebrations. The midday celebrations will start at approximately
Departm ent of National
Athens flight and flights to Alert Service Contract 12h00 while the evening celebration will start at approximately 18h00. The celebrations will be operated in a
Defence (DND)
very similar manner with a few m inor exceptions.
Environment Canada W eather prediction and forecasting Service Provider
F&D Changes Motorhome retrofit In most circumstances, the midday celebration will end with the introduction of the torchbearer team, the
Service Contract
GMCL lighting of their torch from the cauldron and their departure from the stage to recommence the relay. The
Vehicles and service centres Service Contract evening celebration will end with the cauldron being extinguished.
Choeur du Nouveau Monde
(Gregory Charles) Célébration Entertainment Service Contract Coca-Cola and RBC will have activations/footprints at both celebrations. Bell and the Hudson’s Bay
Harbour Air Seaplane to Salt Spring Company will also have activations at the majority of the celebrations.
Service Contract
Image Pacific Broadcast and Multimedia Service Contract SCOPE
Inventa / Ignition Celebrations Service Contract
Ken Borek Air Grise Fjord flight segment The comm unity celebrations team is comprised of the community celebrations manager, production
A ir North Subcontract
Marine Atlantic manager, two stage team s and an MC.
NL to NS ferry segments Service Contract
National Car Rental Vehicle car rental on remote segments Service Contract All of the stage crew and the production manager are employed by two companies, Inventa and Ignition,
who have been contracted as a partnership to provide all of the technical infrastructure and expertise for the
Pacific Freight Forwarding Freight forwarding company VANOC Supplier comm unity celebrations.
Penske Commercial truck rentals Service Contract
Petro-Canada Fuel, car washes and certigard The operations manager/produce will be the overall m anager at each celebration - including the overall
VANOC Sponsor
footprint management and the celebration run of show. He will liaise with the community task force
Provincial Airlines Hopedale and St. Anthony flight segment A ir North Subcontract representative and the team leads from Coca-Cola and RBC as well as other sponsors.
QEK Vehicle servicing and retrofitting GM Subcontractor
Thom as Bus Shuttle buses The two stage team s will le a p frog’ one another along the relay route with one team executing the midday
Service Contract
celebrations while the second sets up for the same day’s evening celebration. Each team will conduct
Transport Canada Dangerous goods certificate Other exclusively midday or exclusively evening celebrations for two to three weeks before switching with one
another and repeating the same pattern.
A bilingual master of ceremonies (MC) will be employed to run the majority of celebrations. Often the MC
will perform at both the midday and the evening celebrations on the same day. The Communications team
will produce speaking and protocol notes for the MC.
All of the 189 celebrations are scheduled to be staged outdoors. There is an indoor contingency for each of
the celebration sites however these will only be used in the event of particularly poor weather.
A key role in the successful delivery of each celebration is the Celebration Advance team. Celebration
Advance will be responsible for liaising with the CTF several days before each celebration; be the eyes and
ears of the Celebration team until they arrive at the celebration site; and inspect the celebration site, brief
volunteers, train volunteer mascots, provide an operational briefing to volunteers, speakers, and entertainers
and comm unicate with the appropriate stage team to ensure that all plans are in place for the day of the
event.
• CTF status meeting including local law enforcement briefing and status
• Media briefing together with mayor or local representative
• Call to m edia and PR manager or command centre if any issues experienced during media briefing
• Possible inspection of comm unity celebration site and phone call to the celebration manaqer (if not
completed the day before)
• Confirm production vehicle parking at celebration site
Access to the backstage/stage will be strictly controlled. Only those individuals with security wristbands and
staff accreditation will be granted access. W ristbands will be distributed to speakers and entertainers on the
TORCH RELAY
day of the celebration. REiAJS nriAM M f
Coca-Cola will encourage communities across Canada to Open Happiness with on stage performances,
com m em orative package product sampling and interactive exhibits designed to engage audiences of all
ages. Coca-Cola will emphasize the importance of living green at each midday celebration with the vancouyf icouver » vancouver 2010
C oca-Cola Recycling team. Their midday celebration activation will also include comm emorative package
product sampling, interactive drum tower and photos with the torch / advance vehicle in some communities.
C oca-cola will take visitors through an Open Happiness experience at each evening celebration with
historical torch displays, torchbearer stories, interactive game and the chance to contribute the largest
message in a bottle in Canada! For the evening celebration, Coca-Cola will also include commemorative
package product sampling, interactive drum tow er and photos with the torch.
RBC will bring to Canadians an inspirational platform, encouraging them to come together to help Create a
Better Canada, leaving a sustainable legacy for Canada after the 2010 Olympic Games. In establishing this
legacy, the RBC Create a Better Canada Experience will harness the power of the Olympic Gam es and its
SEGMENT
DESCRIPTION NOTES PROVIDED BY
TIME
VANOC (Video/Music)
Pre-event Activities / Provincial video, 0:20
MOBILE STAGE
Rehearsals Partner Recognition
Operational Need - To facilitate the movement of the Olympic Flame across Canada
Olym pic Messenger - To carry the Olympic Flame spreading the Olympic Spirit and heralding the start of
the Olympic Games
Unify The Nation - To be representative of their communities and to showcase and share their Olympic
Experience and generate national pride
Emotional Connection - To be the source of inspiration; the stories and the human element speaks to the
concept of ‘everyday champions of positive change’
Inspire - To be the everyday champions in their communities and ‘ignite the Olympic Flame’ of others
ROUTE COMMUNITIES
VANCOUVER 2010 TORCHBEARER REQUIREMENTS
A route comm unity is any comm unity where torchbearers will carry the Olympic Flame. Route communities
may host their own local celebrations as the Olympic Flame travels through their community. Before putting together the torchbearer programs, VANOC has identified some mandatory requirements that
the 12,000 torchbearers m ust meet in order to be selected:
ABORIGINAL COMMUNITIES • Be 13 years of age or older as of October 30, 2009
• Have their own transportation to and from the assigned collection point
An Aboriginal comm unity is one where an Olym pic Flame Blessing takes place, see Aboriginal Participation • Be prepared to participate in the full torchbearer experience (up to three hours)
section. • Participation will be unaccompanied except where the individual has a disability and requires extra
assistance
• Must wear (without any other branded clothing) the torchbearer uniform for the duration of the
experience
• The selected torchbearer will be required to provide personal information, sign any consent and/or
waiver required by VANOC
• Must consent to a security check
• Cannot be awarded more than one torchbearer spot or have accepted another torchbearer invitation
(torchbearer spots are not transferable)
Celebrate^
the
possible
inspiring
individuals
... pledging
to improve the
SPECIAL TORCHBEARER ROLES
across the nation environmental,
to make a lifelong social and COMMUNITY TASK FORCE (CTF) TORCHBEARER
commitment to economic
active living sustainability Each comm unity that hosts a community celebration has the opportunity to nominate a community
(Coca-Cola) of our nation torchbearer. The comm unity torchbearer has the added honour of being nominated and selected by their
(RBC) comm unity (via the CTF) and will light the comm unity cauldron on the stage to officially start the community
celebration.
Com m unity torchbearers have been selected for their contribution to their community, or their inspiring story.
Most of these torchbearers will be well known in their communities and in some cases will be recognized
COCA-COLA & RBC PUBLIC CONTESTS
nationally or even internationally.
Both presenting partners have held national public contests to locate interested members of the public: In the event that a walkthrough is required the Torchbearer Operations team will liaise with the community
celebrations manager or celebration advance to assist with the process.
• Torchbearers selected by Coca-Cola are the everyday heroes that live in our communities. Coca-Cola
has selected 3,500 torchbearers of outstanding character through two nomination programs After the cauldron has been lit from the comm unity torchbearer’s flame, his/her torch will be extinguished.
o C oca-Cola awarded over 1000 torchbearer spots to teenagers who joined at Immediately following the cauldron lighting, the national anthem will be performed and the community
www.soqoactive.com and demonstrate a comm itment to adopting an active lifestyle torchbearer will be interviewed by the master of ceremonies.
o The www.iCoke.ca nomination program recognized Canadians who strive to live Green or Live
Active Specific role/consideration:
• Torchbearers selected by RBC have made a personal comm itment to do something in their daily life to • Overall torchbearer experience will remain the same
help create a better future for Canada. Through the following torchbearer programs, RBC is recognizing • Selected torchbearer will have the opportunity to carry the Olympic Flame for the last segment prior to
and celebrating their 2010 Olympic Torchbearers, demonstrating how any one of us can create a better lighting the cauldron at the comm unity celebration
future for our fam ilies and friends, our communities and our country • Torch relay crew will be on-site to guide and direct the CTF torchbearer
o The www.rbc.com /carrythetorch public contest awarded over 2,500 spots to Canadians for the • Torchbearer will be interviewed on stage after cauldron is lit
comm itment they have made to create a better Canada
o 1000 team spot positions have been awarded to inspiring students and teachers from the
Canadian Olympic School Program, hockey volunteers nominated to the RBC Local Hockey
Leaders program, and to the members of Canada’s Defence Team who exemplify the Olympic
Spirit through their daily commitment and sacrifice
For many torchbearers, the shuttle team will be the first and only contact with the Vancouver 2010 Olympic
REMARKABLE TORCHBEARER Torch Relay and crew. The atmosphere should be enthusiastic and upbeat. Positive attitudes by our crew
will help provide an extraordinary experience for all the torchbearers. It is the torchbearer shuttle hosts who
VANOC has a small number of spots that are being held to recognize the exceptional efforts of individuals.
are ultimately responsible for delivering the vision and the heart of the torch relay to each and every
These spots will be awarded to remarkable people who made a significant contribution to Canadian history
and speak to the Olympic Values. torchbearer and ensuring that their experiences are Olympic caliber.
Specific role/considerations:
• Overall torchbearer experience similar to others
• All communications, special considerations and logistics will be com m unicated by VANOC. Specifically TORCHBEARER COLLECTION POINTS
this means that these torchbearers will be invited to certain days of the relay, based on research and
Torchbearers will meet at pre-determined collection points along the route, such as an office, a town hall, a
the appropriateness of the segment
school or a sports club. A shuttle team will collect the torchbearers from these points.
The shuttle team must arrive at the collection point approximately 30 minutes to an hour before the
PARTNER ENHANCEMENTS scheduled torchbearer time of arrival. Torchbearers are told to arrive at the collection point, approximately
60 minutes prior to the scheduled run time of the first torchbearer allocated to the shuttle bus.
C oca-Cola will provide a special toolkit for each Coca-Cola Olympic Torchbearer to share with family/friends
to help cheer on their torchbearer. MCs from Coca-Cola caravan will also recognize the torchbearers after After checking in with the torchbearer operations crew, torchbearers will receive a briefing from the shuttle
they have been dropped off into relay position.
hosts and drivers on various aspects of the torch relay including their role, logistics, safety information, and
instructions on carrying the Olympic Flame. Participants will be given their torch, a torchbearer number, a
RBC will provide unique 2010 O lym pic W inter Gam es coins and a coin collector card to all 12,000
sticker to be worn on their uniform during their participation in the torch relay. This sticker corresponds with a
torchbearers to get them started with their collection and inspired for the experience to come Since much larqer route m arker on a landmark along the route which is the point at which they will begin their
February 2009 RBC has been recognizing and celebrating RBC Olympic Torchbearers in their local torchbearer leg. In addition, the torch that each torchbearer will carry also bears their torchbearer number.
comm unities, helping to build momentum for the relay, comm unity by community. RBC branches alona the
relay will also have a cheer kit to cheer on all torchbearers during the relay The briefing will take around 40 minutes. Due to rotation of the shuttle buses, torchbearers cannot leave any
items or take any personal items onto the shuttle as they will be picked up by a different bus after the
completion of their relay segment.
L '
W hen the final torchbearer has departed, the shuttle bus will pull to the side of the road allowing the convoy
and torchbearer carrying the Olympic Flame to pass before becoming the next torchbearer pickup shuttle for
the next lot of torchbearers. At this time, or at the start of the segment in the next community, another shuttle
bus with the next torchbearers on board will enter the convoy behind the pilot vehicle in the drop-off position.
W hen the torchbearers have completed their assigned segments, they will move off the road while the
remainder of the convoy passes and wait for the pick up shuttle bus. There are some exceptions where
there are a small number of torchbearers running and there is a great amount of distance from one
comm unity to the next. If a comm unity or collection point has two to three torchbearers, the relay may be
staged outside of the shuttle system without a pick-up and drop off shuttle moving in and out of the convoy.
The torchbearer pickup shuttle bus will then load the torchbearers and after it has completed its pick up
assignment, it will exit the convoy and depart for the original collection point.
EXCHANGE POINTS
Exchange points will be located at the safest location while maintaining consistent segment distances of 300
meters for each torchbearer. Exchange points will be located on the driving side of the road. The pilot team,
who marked the route the day before, will make sure the torchbearers is dropped at the right place by
directing the torchbearer shuttle and ensure that every torchbearer is waiting at their designated exchange
point.
HOSTS
AT COLLECTION POINT
The torchbearer host is responsible for assisting with the coordination and on the road delivery of the • Ensure that torchbearers are properly uniformed and that no commercial branding/logos are visible,
torchbearer programs and the torchbearer experience. As part of the torchbearer shuttle teams, this position other than the Vancouver 2010 Olym pic Torch Relay emblem.
will meet and greet the torchbearers at their collection points, provide orientation briefings and establish a • Notify the Torchbearer Operations team by mobile phone if host team has problems getting to the
safe environment where torchbearers feel capable and excited about participation as a torchbearer. collection point on time
• Set-up for each torch
TASKS • Driver and host should welcome and introduce them selves to all torchbearers as they arrive and check
them in
ON ROUTE TO / AT INSERTION POINT
• Distribute torchbearer numbers to torchbearers
• Prepare the torchbearer for being “the main event”
• Distribute assigned torches to all torchbearers
• Show torch relay photos and videos (if possible)
• Remind torchbearer to turn off cell phones
• Explain shuttle bus drop off and pickup procedures
• Conduct torchbearer briefings (distribute stickers, how to hold torch, safety, etc.)
• Explain that a different shuttle bus will pick them up therefore no personal belongings are to be left • Guide the torchbearer group sessions through a play-by-play of what to expect during their relay
behind
segment
• Explain numbering system and how it matches their segment
• Help torchbearer feel comfortable and confident about their participation
• Explain how the torch works (how to carry, safety procedures etc.) and how to pass the Olympic Flame • Build enthusiasm and excitement during all the torchbearer briefings
between torchbearers
• Keep collection point schedules on tim e and on track
• Describe Olympic Flame Attendant’s role and their availability to assist torchbearers
• Direct m edia to torchbearer operations or media crew
• Explain the escort runners role (police officers) and the assistance that they can provide
• Clarify any special needs that torchbearers may have
• Explain pickup process for previously purchased torches after torchbearers are returned to the
• Explain that drinks are available on the pick up shuttle bus
collection point
• Be mindful of intercultural com m unications and torchbearers with a disability:
• Explain that any torchbearer who has not paid for their torch can do so at the collection point
o During our journey across Canada, we will interact with people from different provinces and
• Coordinate with torchbearer operations manager for processing torch sales; copy of sales receipt territories and also from many different cultures from around the world. When interacting with
should be kept by the host for reconciliation at the end of the day torchbearers from other countries or cultures, make allowances for any missed cues. It is
• Flandle any questions from torchbearer important to adjust our speech to the torchbearer so they can enjoy their moment.
• Go over any last minute instructions that may be needed
o Some of the torchbearers might have a disability. There are many kinds of disabilities,
IN CONVOY
including vision, hearing, mobility, agility and cognitive disabilities. It is important to treat all our
• Assist torchbearers as they exit and enter the shuttle bus torchbearers as individuals and respect their specific needs.
• When dropping off an elderly torchbearer or a torchbearer with a special need, host should step off the
shuttle first and then assist the torchbearer to exit • Provide opportunity for any torchbearer who has not already pre-purchased their torch to do so
• Recognize each torchbearer by name as they exit the shuttle bus
• Depart for insertion point as per schedule, or earlier
• Keep the excitem ent building until all torchbearers have exited the shuttle bus
The Olym pic Flame for the Vancouver 2010 Olympic Games will be lit on October 22, 2009. After the flame
DURING/UPON RETURN TO REST OVERNIGHT ACCOMM ODATIONS is lit, the Hellenic Olympic Committee will host a seven-day relay. The relay will travel from Olympia to
• Hand over torchbearer daily record for final update or torchbearers Athens at Panathenacos Stadium.
• Provide consolidated list of total torches sold
• Provide docum entation from torch sales (Visa slips) On October 29, 2009, the Olympic Flame will be handed over to VANOC in a ceremony in Athens, Greece.
• Return unsold torches From there the Olym pic Flame will fly via chartered aircraft to land in Victoria, British Columbia, Canada, on
• Report any issues to torchbearer manager October 30, 2009, and our relay will begin.
• Clean the vehicle, inside and out and discard of any garbage (give any cardboard to transportation
truck)
• Prepare shuttle bus for the next day’s operation (torches, water, snacks, garbage bags etc.)
LIGHTING OF THE OLYMPIC CAULDRON
• Review shuttle manifest for next da y’s operations and plan departure time and route for next The day of the Opening Ceremony of the Games, the Olympic Flame enters the stadium. W ith the lighting of
assignment the Olympic Cauldron, on February 12, 2010, by the last torchbearer, the Olympic Flame is transferred from
the torch to the place where it will continue to burn for the entire length of the Games. The Olympic Flame is
extinguished on the final day of the Olympic W inter Gam es at the Closing Ceremony, February 28, 2010.
Hard drive 2: May - July 2008 - Conduct comm unity task force presentations with all 189 celebration
comm unities. Distribute the comm unity planning guide and community celebration agreements. Re-evaluate
SAFETY LANTERNS town to town directional route, distances and timings.
When the Olympic Flame is not being carried by the torch or on display by the portable cauldron, it is Hard drive 3: September 2008 - Identify and confirm over 1,000 communities with exact boundaries and
preserved in a safety lantern. Lanterns are used throughout the torch relay from the Olympic Flame Lighting 12,000 torchbearer spots.
Ceremony in Greece to the Opening Ceremony in Vancouver on February 12, 2010. The Olympic Flame is
never extinguished and travels in lanterns along the torch relay at all times including all flight segments. Hard drive 4: Jan - May 2009 - Finalize route, alternative modes of transport, collection points, break sites,
bus logistics and identify torchbearer exchange points. Meet with 1,036 communities.
For each section of the torch relay, the first torch is lit using a w ick ignited from the lantern. The escort
runners and Olympic Flame Attendants are responsible for the lanterns and relighting extinguished torches.
The Vancouver 2010 Lantern is a traditional m iner’s lantern and features the Vancouver 2010 Gam es logo.
Containing approximately 15 hours of naphtha base fuel, the lanterns are specifically designed to preserve
the Olympic Flame in a variety of conditions. A special cradle has also been developed to support the
ROUTE OPERATIONS (ADVANCE)
movement of the flame.
Throughout the relay the regional route coordinators in their respective regions will perform the role of two
hour advance accompanied by the route manager. On most days there will be two advance teams including
one shadow advance team that will leapfrog each other from event to event.
Two hour advance are responsible for ensuring that all relay events (hotel form up, start of the day, alternate
modes of transport, photo opportunities, special torchbearers, torchbearer splits, community stops,
aboriginal comm unity Olympic Flame blessings, sponsor stops, break sites and celebrations) are set-up,
have enough space for the convoy, and are ready to execute when the Olympic Flame and torchbearers
arrive. They m ust inform command, pilot and other key functions of changes and improvisations to plans and
daybooks.
The two hour advance team s will drive the route as they move from event to event. This allows them to
identify any issues arising on route well in advance, and report them back to route command/ROAD.
Sponsor stop locations are listed as part of OTR Daybook content, see Daybook section.
TORCHBEARER SPLITS
A torchbearer split occurs when the torchbearer travels on a part of the route that the core convoy cannot OLYMPIC FLAME AFTER HOURS EVENTS (FAH)
travel on, such as a footpath, footbridge, across a beach, or across water on an alternative mode of
transport. W hen this split from the convoy occurs, a two hour advance member will direct the torchbearer Olympic Torch Relay Presenting Partners as well as the Government of Canada have the exclusive
where to go and direct the convoy to the location where the torchbearer will rejoin again with the core opportunity to have access to the Olympic Flame following the evening celebration at a number of pre
determined locations along the route for hosting and hospitality purposes. VANOC will bring the Olympic
convoy. Torchbearer splits allow the Olympic Flame flexibility to highlight areas of the community otherwise
Flame into these events following the conclusion of the evening celebration in the form of a lit lantern for a
missed on route.
period of approxim ately 30 minutes. As with the designated sponsor stops, Olympic Flame After Hours
events are intended to be private, invite-only events. Coca-Cola, RBC and the Government of Canada will
COMMUNITY STOPS each have the opportunity to designate five flam e after hours events throughout the 106-day journey. The
Each community has been allocated between a one to five minute pause in the relay for the mayor to say a Marketing team is responsible for arranging and taking the flam e to all flame after hours events.
few words in front of city hall or for a photo opportunity at a significant location. These stops give each
comm unity the opportunity to draw crowds to a particular part of the route to celebrate the arrival of the
Olympic Flame in their community.
These crew breaks can sometimes turn into mini events if the comm unity decides to plan activities at the
break site or there are big crowds wanting to see the Olympic Flame.
MEDIA 1
The media vehicle (called Media 1) motorhome will be situated directly in front of the torchbearer to ensure
RBC2 Torchbearer Shuffle
(Drop-Off)
the m edia can gain quality footage of the Olympic Flame and the torchbearer. The media vehicle will be
positioned up to 20 to 80 metres ahead of the torchbearer. The distance between the media vehicle and
torchbearer will increase once the m edia vehicle has secured footage of the torchbearer.
Local, national and visiting media will be rostered at varying intervals to film from the rear of Media 1 to
Illustration of Core Convoy ensure sufficient m edia are given the opportunity to cover the relay. Media representative change-over
points will be positioned along the route and will generally occur at time adjustment breaks, lunch breaks,
photo opportunities, bus insertion points and exchange points.
W here a changeover occurs at an exchange point, the media vehicle will move ahead and pause for
approximately 30 seconds while each film crew enters/exits the media vehicle. By the time the torchbearer
catches up; tine m edia vehicle will be moving forward. Media changeover points will generally be an
VAN OC Command Flame Torchbearer
Attendant &
Escort
addendum to the daybook and available to those requiring such information.
Runner
A maximum of 11 passengers will be permitted in Media 1 and all passengers must be securely fastened
CONVOY MODE refers to when the fleet vehicles are moving between locations. when moving in convoy mode. Media will be permitted space at the back of the vehicle in torchbearer mode
to capture the footage of the torchbearers.
TORCHBEARER MODE refers to when a torchbearer is carrying the Olympic Flame and the fleet of
vehicles is travelling to support that. TORCHBEARER ENVELOPE
VEHICLES The area around the torchbearer, normally between Media 1 and the command car, is called the torchbearer
envelope.
PILOT
The torchbearer carrying the Olympic Flame is the centre of the attention and formation.
The pilot vehicle will be responsible for marking the route the day before the relay, and acting as the pilot
vehicle team on the day of the relay, leading the torchbearer shuttles to each torchbearer start point. The area is managed by the VANOC Command, unless a m ajor incident happens, and the TRuST
Commander and local law enforcement take control. The TRuST team is responsible for the safety and
TORCHBEARER SHUTTLE security of the torchbearer and the Olympic Flame.
The torchbearer drop-off shuttle will be situated directly behind the pilot vehicle and the pick-up shuttle will One Aboriginal Olym pic Flame Attendant will guide and assist the torchbearer through his/her segment and
be located behind the Security/Olym pic Flame motorhome. There will be eight, 20-passenger buses and two be in position to the left and one step behind the torchbearer.
Yukon Hybrids that will be used for torchbearer shuttles. The Yukons will be primarily used in communities
that have three to five torchbearers where as the mini-buses will be used for all other communities. Escort runners from TRuST will be positioned near corners of the envelope, the number of escorts will
depend on the crowds, traffic situation, risk assessment or torchbearer status. The escort runner to the right
The shuttles can transport up to 21 passengers including one torchbearer in a wheelchair. The vehicles will and two steps behind the torchbearer is named Escort 1 (E1) and will be lead security officer on foot. E1 will
be equipped with up to two TVs, a DVD player and sound system. receive directions by radio from VANOC Command on the movements and speed of the torchbearer if we
need to adjust the planned speed of 7 km/h, or pause the torchbearer’s segment.
POLICE 3
Police officers on motorcycles or bicycles may also be positioned within the torchbearer envelope.
The Police 3 vehicle will ensure the safety of the torchbearer being dropped off. This vehicle will be located
immediately behind the drop-off shuttle and in front of the presenting partner activation vehicles. The area is norm ally as wide as a road lane, and the length will vary between 10-100 meters depending on
how far ahead the Media 1 is positioned. Going into celebration sites and events along the route, the
PRESENTING PARTNER ACTIVATION VEHICLES envelope will be narrow in all four directions.
Coca-Cola and RBC will have up to four activation vehicles (up to two each) positioned between Police 3 It is important that the torchbearer and the Olympic Flame are always visible for the public as this is what
and Police 1. Coca-Cola and RBC will rotate leading the presenting partners’ activation. Staff will interact many have come to see. Convoy vehicles ahead of the torchbearer will therefore be moved forward during
with crowds and also hand out premiums when torchbearers are carrying the Olympic Flame. This set-up photo opportunities, comm unity stops, breaks, celebrations and other highlights. The vehicles behind the
may vary from comm unity to comm unity and in remote and spider sections. torchbearer may hold, and escort runners and Olympic Flame attendants may position themselves outside
picture angle for media to capture the highlights in the best way.
Up to four lit safety lanterns will be carried in the motorhome in the eventuality of a flame out. A physician FLIGHT OPERATIONS
will also be working out of the motorhome and will have a small mobile medical clinic to tend to any crew
member and/or torchbearer that falls ill during the relay while in torchbearer mode. There will be over 30 flight segments throughout the duration of the Olympic Torch Relay. All passengers
must be identified in the passenger flight manifest in order to board the aircraft. The transport and logistics
TORCHBEARER SHUTTLE manager will ensure that all passengers included on the manifest are on the aircraft prior to the departure.
W hen possible, passengers will be loaded and unloaded on the tarm ac in order to expedite the check-in and
The torchbearer pick up shuttle will be situated directly behind the Security / Olympic Flame vehicle. deplaning process. The flight manifest will be provided to all staff prior to the relay.
Shuttles will rotate between drop-off and pick-up throughout each day.
Cargo will be limited and passengers will be asked to have no more then one 20 kg bag for the remote north
POLICE 2 flight segments and one 10 kg bag for the remote BC segments. Equipment will be unloaded in priority order
depending on need at that particular community. Please see Remote North Flight Schedule appendix.
The Police 2 vehicle will be located directly behind the torchbearer pick-up shuttle and ensure the security of
the runners. It will be the last vehicle in the core convoy.
ALTERNATIVE MODES OF TRANSPORT (AMT)
CONVOY PARKING
An important objective of the Vancouver 2010 Olym pic Torch Relay is to showcase community culture,
Parking for all OTR vehicles will be secured by the transport & logistics team. W henever possible, parking history, innovation and sport. To reach this goal we will utilize a number of Alternative Modes of Transport
will be located within walking distance of the RON hotel(s). If parking is not available within walking (AMTs).
distance, shuttles will be arranged to shuttle crew to and from the hotel and the parking lot. In lots that have
Alternative modes of transport can take the place of the torchbearer position inside the core convoy; for
limited parking, vehicles will need to follow the parking plan that has been created by the transport &
example, a torchbearer in a classic car or on a horse and carriage on the road. In other modes, the
logistics team. Vehicles in the core convoy will always have priority parking in the main lot that is patrolled by
torchbearer and Olym pic Flame will depart from the core convoy, (e.g. in a canoe, plane, ferry, dog sled,
overnight security.
snow show, cross country ski, horse and sleigh, rowing, horse and wagon, train, and other modes). In this
Vehicle security is of the utmost importance to the success of the relay and is the responsibility of the entire situation a second support boat will become the command vessel. Olympic Flame security will carry at least
crew. two safety lanterns, a stop watch, one torch pack and reserve fuel for wicks. The logistics of the Olympic
Flame and number of torches must be planned knowing the burning time for a torch is12minutes.
The following procedures should be adopted:
The tw o-hour advance team member will arrive at each alternative mode of transport location up to one hour
• Always ensure that the vehicle is locked, windows closed and alarm activated (if fitted) even if leaving
the vehicle for a short period of time before the arrival of the Olympic Flame and the convoy to finalize arrangements.
• Ensure all valuables are removed or secured away out of view (lock them in the glove compartment or
Generally a load tim e (one to five minutes) and/or unload time (one to five minutes) has been allocated for
trunk)
each AMT. The method of carrying the Olympic Flame and the allocated journey time will vary depending
• Remove any money that may have been left in or on the console (this includes small change) upon the type of transport mode. On larger AMTs (for example on board a ferry), our portable cauldron may
• Ensure vehicle is parked according to the directions provided by the transport and logistics team be used. On other alternative modes of transport a combination of lantern (plane, helicopter) and torches will
• If possible, park the vehicle where it can be monitored at all times be used to carry the Olympic Flame.
• Ensure to the best of your ability that no one tampers with your vehicle
• Two-hour advance will manage primary and core convoy parking at form-up points, breaksites, photo The convoy will drop the core team at the start or embarkation point. Core crew will typically include:
opportunities and celebrations sites, please follow their direction and do not park your vehicle in the • Event Operations team: command, two-hour advance
primary/core convoy zone. • Security and Olym pic Flame protocol team: escort runners and police, doctor
• Media production crew: media specialists and m ultim edia crew
POSITIONING OF CORE CONVOY VEHICLES • Media with registration, depending on situation
The person in charge of convoy, located in the command vehicle, is responsible for the movement, control These functions will follow the official Olym pic Flame carrier in support vehicles and be the last to board the
and positioning of all convoy vehicles. For safety reasons, no vehicle can enter or leave the convoy without carrier or the support carrier.
the permission of command.
L -
W hen the Olympic Flame travels to and from a destination by air or sometim es by ferry, we call it remote In other comm unities, there will not be enough resources to block intersections, and roadways, and we will
operations. A smaller crew will accompany the Olympic Flame, and local crew and vehicles will be sourced have to follow normal traffic rules and regulations as we pass through.
in the communities. The vehicles will have fewer facilities and fit out than our normal convoy and the local
crew and drivers will have limited training and no full uniforms. Our operational rosters will be adjusted In convoy mode (when the vehicles are moving between locations), we will not be assisted by police escorts,
accordingly, and the team members will have tasks outside their normal roles and responsibilities. and always have to follow normal traffic system - please abide by all traffic laws. This might lead to the
convoy being split in different sections at times. Please give proper attention to safety, directions and timing
W e will aim to stage the relay by using as few vehicles as possible, and if the relay is less than one kilometer while navigating a vehicle.
long, it will most likely be an event where all support crew are on foot.
The traffic m anagem ent around celebration sites is planned and controlled by local law enforcement.
The celebration set-up will be local without the VANOC stage; we bring décor, basic sound, and lights (for
camera purposes). See Remote Celebration section. All vehicles travelling outside the core convoy system will have Olympic Torch Relay accreditation, but no
special police escort. It is important that we follow traffic rules and regulations and obey speed limits and
W e will normally stop for approximately three hours in a remote comm unity during the day. There m ay be a adjust speed to safety and road conditions.
w elcome ceremony and/or farewell cerem ony at the airport. The unloading of the plane or the ferry will follow
a strict procedure to ensure the right equipment and functions disem bark or embark in order. The celebration See Security section.
and presenting partners activation teams will in most cases be the first to depart.
W e normally spend 40 minutes at the airport before the torchbearer or convoy departs. Torches will have
fuel canisters inserted, we will brief local drivers, test radio comm unications and brief torchbearers before
the event can begin.
Crew will head to the airport for check in and equipm ent loading as soon as their tasks are completed. After
the local celebration is over, the last crew members will pack up equipm ent and head to the airport/ferry
terminal.
SPIDER OPERATIONS
On some event days, a small team of crew with representatives from key areas will separate from the main
torch relay team, and travel to a comm unity off the main route with the Olym pic Flame in a lantern. A mini
relay will be staged, with two to five torchbearers. The convoy will be adjusted and in many communities we
will aim to stage a walking relay with no support cars.
The main relay convoy and crew will either pause or be in convoy mode when the spider event is taking
place. The key principle is that just one Olympic Flame will be visible at any time. When the spider team
returns to the main convoy, the Olympic Flame from their lantern will be united with the Olympic Flame in the
lantern in the security motorhome.
The TRuST Escort Commander (EC) on duty will have the principal responsibility for the sanctity and
security of the Olympic Flame from the Official Handover Ceremony in Athens, Greece on October 29, 2009, OLYMPIC TORCH TO SAFETY LANTERN
until the delivery of the Olympic Flame to the Opening Ceremony on February 12, 2010.
After the last torchbearer in a comm unity has carried the flame, the EA or FA will take the flam e from the
In co-operation with the Aboriginal Olym pic Flame Attendants (FA), the EC will guard and maintain the torch via a w ick and transfer it to a safety lantern and rejoin the flame. After this, the torch can be
Olympic Flame and guide the torchbearers along the journey. extinguished. Depending on weather, this procedure may take place outside or inside the security
motorhome.
This responsibility includes, throughout the duration of the relay:
• Keeping the Olympic Flame and back up Olympic Flame in lanterns burning 24-hours a day
FLAME TRANSFER FROM SPIDER LANTERN TO THE MAIN LANTERN
• Ensuring the Olympic Flame is not inappropriately used by any individual or organization
• Honoring any commitments given by VANOC to the Hellenic Olympic Committee or the International When a spider team returns to the main convoy, the O lym pic Flame from their lantern will be united with the
Olympic Committee regarding the Olympic Flame (written or verbal) Olympic Flame in the main lantern.
A minimum of three safety lanterns will be located in the security vehicle, other torch relay convoy vehicles, VANOC m edia representatives may also be onboard the vessel, if no separate media vessel is provided.
or the RON overnight hotel room. Onboard a flight charter, a minimum of two Olympic Flames must be lit.
The lanterns must be properly fastened and secured in the cradle during transport, following rules and If the alternative mode vessel also hosts command, security and media; the crew members involved will be
regulations from Transport Canada. adjusted accordingly.
For alternative modes of transport (AMT) or splits from the convoy only one safety lantern, carried by an
escort officer (EO) or flam e attendant (FA), will shadow the torchbearer or alternative mode providing it is no
greater than 10 minutes away from the other two lanterns. If the mode is more than 10 minutes, two lanterns
will proceed with the EO or FA. For example, by boat, helicopter, train or aircraft, a minimum of two other
lanterns need to be lit.
During torch relay spider operations (communities where a smaller team operate separate from the main
convoy) a minimum of two lanterns must be lit with the spider team. Three other lanterns will stay lit with the
main torch relay team.
, v
FLAME AFTER HOURS (FAH) They will also coordinate assistance from local law enforcement to make sure
traffic management for the relay and security at the torch relay celebration sites and along the relay route is
On some evenings, the Olympic Flame may be present for approximately one hour at flame after hours planned and delivered on the day of the event.
events hosted by partners or sponsors. The lantern will be accompanied by an EO or a torch relay crew
member. A minimum of tw o back up lanterns must remain lit in the RON hotel. Operational plans, crisis management plans and procedures are developed to clarify the chain of command
in normal operations and in the event of m ajor incident.
FLAME OUTS
W hen the flam e goes out where a torchbearer is carrying a torch; the torch will be relit by one of the ESCORT RUNNERS
following methods:
Police escort runners will be a part of the core TR uST team. One or more escort runners (Escort 1 - E1, E2,
• At exchange points, the previous torch (if still burning) will be used to affect the transfer
E3, etc) will always help to secure the torchbearer and the Olym pic Flame in the torchbearer envelope.
• W hile running, the relay will stop, and the torch will be brought back to the security vehicle and relit. If
the torch is not working, a second torch will be lit by the EO from the security vehicle and handed to the The escort runners will be in Vancouver 2010 uniform s and have radio contact with the security motorhome
torchbearer. If the torchbearer’s torch is defective, the torchbearer will complete his / her slot using a
and the command vehicle. The escort runners will always follow the torchbearers on splits from the convoy,
spare escort torch and their original torch will be returned to them at the completion of their segment.
into and out of celebrations and also on/close to alternative mode of transports. If away from the convoy,
they will carry safety lantern and other torch operational equipment.
DANGEROUS GOODS
The escort runners will not wear the VANOC accreditation when they are on foot escorting the torchbearers.
Dangerous Goods (DG) include a torch with fuel, a torch fuel canister, a lantern with fuel, a lantern fuel
canister and a cauldron fuel bottle. W e must, therefore, follow international standards for packaging, storage OLYMPIC FLAME ATTENDANTS
and transport, and shipm ent of these goods. Special certificates and documents must be completed before
entering a plane or sea vessel. Torches and fuel canisters may be pre-shipped by road or other secured Aboriginal youth from across Canada have been selected to assist and guide the torchbearers when they
transport to remote destinations well in advance of the events. Fuel for portable cauldrons and safety carry the O lym pic Flame in the communities. Team s of two will be on AM / PM shifts, one on foot and the
lanterns will be sourced locally or shipped according to the above. It is imperative that all vehicles other resting in the security/flame motorhome. They will also assist with maintaining the lanterns and
transporting dangerous goods carry a copy of the corresponding certificate issued by Transport transferring the Olym pic Flame from lantern to torch. The Olympic Flame Attendants have no security role.
Canada.
The content of the daybooks were developed and produced by the regional route coordinators during their
visits to the communities.
Daybooks are printed months before the comm encement of the relay. Any changes will be provided as
inserts in your key packet or handed to you in the briefing the night before that day of the relay.
The distribution is generally one copy per vehicle/function, plus additional as considered necessary for any
other members of the team. Daybooks will be distributed in the RON office or at the briefings the evening
before the event. H a rris o n Hot Springs
DAYBO OK CONTENTS
/ r S e a b ird 'is la n d
Agassiz C s - "
Front Page: Displaying day number, date and name of day. For example, Day 3, November 1, 2009,
Nanaimo, B C -T o fin o , BC.
Abbotsford ________
1 H ope 0 8 :0 8 PDT
2 S e a b ir d I s la n d 0 8 :5 6 PDT
3 H a r r i s o n H o t S p r in g s 1 0 :0 3 PDT
4 A g a s s iz 1 0 :2 4 PDT
5 R o s e d a le 1 0 :5 1 PDT
6 C h illi w a c k 1 1 :2 5 PDT
7 A b b o ts fo rd 1 5 :0 9 PDT
D e p a r tu re
^
5 §opc -C
mo o c r'-' m
J Hope (BC) 08:08 Convoy drive from Richmond to Hope. TB start in front o f RCMP, convoy ,o C -c- *♦’- 's r
O to hj +5 o Q
form up on Old Hope Princton Hwy.
R o u te S e g m e n ts
B re a k s
Relay
03:00 Community Stop 1
Agassiz (BC) 10:31 PDT 10:33 PDT 02:00 Community Stop !
Rosedale (BC) 11:13 PDT 11:16 PDT 03:00 Load
Torch
1
Rosedale (BC) 11:22 PDT 11:25 PDT 03:00 Unload
Chilliwack (BC) 12:13 PDT 12:17 PDT 04:00 Load
Olympic
Chilliwack (BC) 12:27 PDT 12:31 PDT 04:00 Unload 1
Chilliwack (BC) 13:14 PDT 14:14 PDT 1 00:00 Lunch CC i
Abbotsford (BC)
2010
15:51 PDT 16:21 PDT 30:00 ATAB
1
- V ancouver
D is ta n c e a n d D u ra tio n
■
Bicycle 1.50 06:00
Canoe 0.30 02:15
C o p yrig h t © 2009
Horse 0.80 09:36
Running
A b b o ts fo rd
41.60 5:46:30
Convoy - Bus 77.10 1:16:29
Break - ATAB 30:00
Break - Community Stop 07:00
Break - Load 12:00
to
Break - Lunch CC 1:00:00
H ope
Break - MTAB 30:00
From
- 2 3 /0 9 /2 0 0 9
28/08/2009 Copyright © 2009 - Vancouver 2010 Olympic Torch Relay Page 1 o f 3
Itinerary: detailed directions for convoy and torchbearer movement. The route portion also reflects
301
exchange points, collection and insertion points, timings, distances, mode of travel, and any necessary
comments. (Example on following page)
- Day
•o m >o m id m
Itin e r a r y
2 8 /0 8 /2 0 0 9
50 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY
S h u ttle S c h e d u le - D a y 3 01 • 2 3 / 0 9 / 2 0 0 9 F ro m H o p e to A b b o ts fo r d
£ SI
m
A - Hope Recreation Complex A1 0.30 0.00 -0.30 Shuttle 02 Shuttle 01 1-8 8 07:00 07:50 08:08 08:31 09:00
B - Seabird Island Band Office B1 30.80 30.50 -0.30 TB Van 09 TB Van 09 9-12 4 08:00 08:40 08:56 09:44 10:15 Convoy hold for 30
PDT 1
minute Break in
C - Village Office Cl 43.50 42.80 -0.70 TB Van 10 TB Van 10 13-15 3 09:00 09:45 10:03 10:15 10:45 parking lot. Break at
POT 1
Rec Centre
D - District o f Kent Municipal Hall D1 51.80 51.00 -0.80 Shuttle 03 Shuttle 02 16-22 7 09:15 10:00 10:24 10:44 11:15 PDT 1
E - Evergreen Hall El 74.90 59.80 -15.10 Shuttle 04 Shuttle 03 23-37 IS 09:30 10:15 10:51 11:36 12:00 POT 1
E - Evergreen Hall E2 74.90 65.70 -9.20 Shuttle 05 Shuttle 04 38-53 16 10:00 11:00 11:36 12:13 12:45 PDT
F - Prest Rd FI 70.30 70.70 0.40 Advance 1 Advance 1 54-54 1 11:30 12:16 12:17 12:27 12:45 PDT
G - Chilliwack Leisure Landing Centre G1 76.30 71.50 -4.80 Shuttle 01 Shuttle 05 55-70 16 11:00 12:00 12:31 13:14 13:45 PDT
G - Chilliwack Leisure Landing Centre G2 76.30 76.50 0.20 Torch 09 Torch 10 71-90 20 12:45 14:00 14:14 14:22 14:45 PDT
G - Chilliwack Leisure Landing Centre G3 76.30 77.50 1.20 Shuttle 06 Shuttle 01 91-99 9 12:45 14:00 14:22 14:47 15:15 PDT
H - Abbotsford Rec Centre HI 109.50 104.80 -4.70 Shuttle 07 Shuttle 06 100-114 IS 13:45 14:45 15:09 15:51 16:15 PDT
I - Abbotsford Legacy Centre 11 120.80 109.70 -11.10 Shuttle* 08 Shuttle* 07 115-133 19 14:45 15:45 16:21 17:09 17:45 PDT
N ote:
*TBs 9 -1 2 w alke d to s ta rt a n d p ic k e d up by s ta ff
"T B s 9 -1 0 C erem ony a t Se ab ird Is la n d FN
* TB 1 2 ALT Mode Canoe
*TBs 13 -15 S p ide r s e t up w alk o u t
*TB 3 2 ALT Mode bicycle, m e e t a t co ll p t
Contact List: A comprehensive list of contacts, key people and suppliers on the day’s event. These contact
* TB 5 4 A LT Mode H orse m e e t a t s ta r t details are contained within the database and may be updated after the daybooks have been printed.
•T Bs 71-90 TEAM
Day 301 23-Sep-2009 Hope BC, to Abbotsford, BC (Key contacts are indicated with a *)
C o m m u n ity | S to p T yp e/D e tails N am e P ositio n i| P ho ne/C ell J E xt [RRC
Collection point information: Lists each collection point for the day complete with its code (A, B, C, D and Hope
Start Point CTF / Planning T
SM
RCMP Committee C
so on), name, address, facility and on site contact name, phone/cell, washroom and change facilities, CTF / Planning T SM
Hope Route Community C
Committee
wheelchair access and the opening hours of the site. CTF / Fanning T
Hope Route Community SM
Committee C
CTF / Planning T
Seabird Island Aboriginal Community SM
Committee C
C o lle c tio n P o in t - D ay 3 0 1 - 2 3 / 0 9 / 2 0 0 9 F ro m H ope to A b b o ts fo rd T
Seabird Island Aboriginal Community Chief SM
■ ■■am
C
A H ope R e c re a tio n C o m plex Address: 1005 6th Ave., Hope (BC) VOX 1L4
m Harrison Hot Springs Route Community
Route Community
CTF / Planning
Committee
CTF/Planning
T
C
T
SM
SM
Open Hours: 00:00 -00:00 Harrison Hot Springs Committee C
O n s ite C o n ta c t: Tel: F ac. C o n ta c t: Tel: 604-869-2304 Cell: T
W ashroom: Yes Change Room; No Harrison Hot Springs Route Community Chief SM
W heelchair acc. : No N ote: C
CTF / Planning T
B S e a b ird Is la n d B and O ffice Address: 2895 C howatRd., Seabird Island (BC) V0M 1A0 Open Hours: 00:00 -00:00 Agassiz Route Community SM
Committee C
O n s ite C o n ta c t: 7e/; Ce,,: Fac. C o n ta c t: Tel: 604-796-2177 Cell: T
Washroom: No Change Room: No Agassiz Route Community Mayor SM
W heelchair acc. : No Note: C
CTF / Planning T
C V illa g e O ffic e Address: 495 H ot Spring Rd., Harrison H ot Springs (BC) V0M 1K0 Open Hours: 00:00 - 00:00 Rosedale Route Community SM
Committee C
O n s ite C o n ta c t: Tel: Cell: Fac. C o n ta c t: Tel: 604-796-2171 Cell: T
Rosedale Route Community Mayor SM
Washroom: No Change Room: No W heelchair acc. : No Note: C
CTF / Planning T
D D is tr ic t o f K e n t M u n ic ip a l H a ll Address: 7170 Cheam Ave, Agassiz (BC) V0M 1A0 Rosedale Route Community SM
Committee C
O n s ite C o n ta c t: Tel: Kerry Hilts
C ell: Fac. C o n ta c t: Tel: 604-796-2235 Cell: 604-702-8252 T SM
No Chilliwack Route Community Mayor
W ashroom: Yes Change Room: W heelchair acc.: Yes N ote: C
T
E E v e rg re e n H a ll Address; 9291 Corbould St, Chilliwack (BC) V2P 4A6 Chilliwack Other SM
Open Hours: 00:00 -0 0:00 Celebration C
O n s ite C o n ta c t: Tel: Cell: Fac. C o n ta c t: Don Petkav T
Tel: 604-703-4596 Cell: SM
Chilliwack Other
Washroom: Yes Change Room: No W heelchair a cc : No Note: Celebration C
CTF / Planning T SM
F P re s t Rd Address: Open Hours: 00:00 -00:00 Chilliwack Celebration Committee C
kVas/voom: No Change Room: No W heelchair a c c : No Note: Meet on the corner of Yale Rd East and Prest Rd T
Abbotsford Celebration Mayor SM
C
G C h illiw a c k L e is u re L a n d in g C en tre Address: 1-9145 Corbould St, Chilliwack (BC) V2P 4A7 T
O n s ite C o n ta c t: Tel: Abbotsford Facility Contact SM
Cell: Fac. ( i n t a c t : Lauralee Cheng Tel: 604-793-7946 Cell: Celebration C
Washroom: Yes Change Room: Yes W heelchair acc : Yes N ote: Meeting in Lobby areas T SM
Abbotsford Other
Celebration C
H A b b o ts fo rd R ec C en tre Address: 2499 McMillan Rd, Abbotsford (BC) V2T 1W7 Open Hours: 00:00 -00:00
O n s ite C o n ta c t: Tel: Cell: F ac. C o n ta c t: Jenny Thornton Tel: 604-557-8914 Cell:
Washroom: Yes Change Room: No W heelchair a cc : No Note:
Torchbearer Shuttle M anifests (not included in the printed daybook): These are the detailed manifests
I A b b o ts fo rd L e g a c y C entre Address: 32470 Haida Dr, Abbotsford (BC) V2T 5A6 Open Hours: 00:00 - 00:00
O n s ite C o n ta c t: Tel: Cell: F ac. C o n ta c t: Barb Roberts Tel: Cell: 778-549-2669
for each collection point and are assigned to a shuttle number. G enerally shuttle bus teams will get the
W ashroom: Yes Change Room: No W heelchair acc. : No Note: torchbearer manifests the night before their shift for each of their collection points and also for the
torchbearers they will pick up after their running segment.
“C P” COLLECTION POINT
This column displays the information for where a TB shuttle collects and meets the TB ’s. Collections points
are named: A, B, C, D and so on. Collection points may not always be located on the route. If a collection
point is off route, the collection point letter will be displayed on the leg closest to the collection point and
more inform ation will be displayed in the notes column.
Insertion points are named: A1, B1, C1, D1 and so on; they are never listed as ju st A, B, C, D. If there is CODE CANADA TIME ZONE CODES UTC OFFSET
more than one insertion point for the same collection point it is noted as: A1 and A2 (if there were three it
AST ATLANTIC STANDARD TIME UTC - 4h
would also be A3). If there is a split insertion with a convoy segment in between the torchbearer segment,
CST CENTRAL STANDARD TIME UTC - 6h
the first insertion would be noted as: A t a and the second insertion as A1b.
EST EASTERN STANDARD TIME UTC - 5h
PAGE FOOTER MST MOUNTAIN STANDARD TIME UTC - 7h
The last row of every page displays the date the report was printed and copyright information. On the right PST PACIFIC STANDARD TIME UTC - 8h
hand side it displays the current page number and total number of pages for the report (not the entire NST NEWFOUNDLAND STANDARD TIME UTC - 3h30m
daybook, ju st the itinerary). UTC - 8h
YST YUKON STANDARD TIME
ADT ATLANTIC DAYLIGHT SAVING TIME UTC - 3h
CDT CENTRAL DAYLIGHT SAVING TIME UTC - 5h
EDT EASTERN DAYLIGHT SAVING TIME UTC - 4h
MDT MOUNTAIN DAYLIGHT SAVING TIME UTC - 6h
NDT NEWFOUNDLAND DAYLIGHT SAVING TIME UTC - 2h30m
PDT PACIFIC DAYLIGHT SAVING TIME UTC - 7h
Pacific
Time Zone
Newfoundland
Time Zone
S ask atc hew a n Canada is in the Central Tim e Zone and does
not observe d a y lig h t saving tim e e x c e p t in Lloyd m in s te r
which uses M o untain Time. Som e c o m m u n itie s in Canada
m ay choose n o t to observe official tim es zones and this map
does no t re fle c t all such variances, Areas in yellow are
know n exception s. Please look up individ u a l locations below
for more in fo r m a tio n on know n exceptions.
The route marking / pilot teams are responsible for marking the route the day before the relay, and acting as
the pilot vehicle team on the day of the relay. Three team s of two people will perform these duties across the
country. In remote locations the route m anager will likely perform this role. On any typical day the scenario
will usually include one team marking the torch relay day ahead, one team piloting for the current day, and
the third team driving two days ahead. vancouver 2010
TORCH RELAY I RELAIS DE LA FLAMME
Day 46 - Ottawa, ON - Kingston, ON
M ove ahead
P ilo t T e a m 1
][ P ilo tin g M a rk in g T
P ilo t T e a m 2 P ilo t T e a m 3
P ilo t T e a m 3
R e tu rn
J
O tta w a K in g s to n P e te rb o ro u g h O shaw a B ra m p to n
T o ro n to
ROUTE MARKING
The route marking team works one day ahead of the core convoy to inspect measure and mark the route for
the next day’s operations.
vancouver 2010
Using the daybooks and Mappoint, the team will drive the entire day’s route prior to the core convoy. The TORCH RELAY I RELAIS DE LA FLAMME
prim ary purpose of the route marking team is to apply route marking stickers along the full route indicating
torchbearer exchange points. The route markers will have individual torchbearer numbers for that day
displayed on them. Changes from torchbearer mode to convoy mode (e.g. last torchbearer out of a
community) will be indicated by a particular sticker (888) stuck on its side.
• The route marking team is also responsible for verifying street directions in the daybook, confirming
TAB (tim e adjustment break) and celebration locations, identify road works and alternative routes, and
identifying potential ambush marketing issues.
• The team will deliver final feedback to the command, two hour advance team, media operations,
torchbearer operations, and Olympic Flame security. The team will then provide the final briefing for the
next da y’s operations. The route marking team will brief the above on the following:
o Description of route to be taken the following day
o Changes to daybooks
o Indication of likely audience numbers
o Reaffirming time adjustment breaks for the day
o Reaffirming torchbearer slots and potential problem areas
o Reaffirming alternative mode of transport arrangem ents
o Entry and exit arrangements at celebration sites and alternative convoy form up facilities
o Changes to entry corridor at comm unity celebrations
o Additional torchbearer splits (where the convoy will not fit through)
o Directions, distance and timings from the hotel to the start point
o Directions from the evening celebration to the main RON hotel
o Refueling arrangements (directions)
o Road conditions
o W eather outlook
The pilot vehicle is the lead vehicle of the primary convoy during relay operations. The pilot vehicle leads the
PROMOTIONS
torchbearer shuttle to each exchange point to drop off a new torchbearer in position. The torchbearer shuttle
is followed by a police vehicle responsible for the safety of the torchbearer and the primary convoy. MARKETING OPERATIONS
The pilot vehicle has a number of responsibilities including: The OTR marketing function has built strong relationships with our sponsors over the course of the last
• Lead torchbearer shuttles to each exchange points years and is now ready to service them on the road. The VANOC marketing representative on the road will
• Call ahead to shuttles to make sure they are at the insertion point before they arrive ensure the accomplishm ent the following objectives:
• Remind command if there is a wheelchair on the bus they have picked up and their torchbearer number
• Remind command of special need torchbearers coming up (if the information they are communicating is Commercial Rights Management - A key role that the Marketing team will play (with support from the rest
sensitive then they must call command rather than using the radios) of the OTR team and in conjunction with the Commercial Rights Management function back in the VANOC
• W arn command of crowds in convoy areas. If the crowds are just past where the torchbearer segment offices) leading up to and during the relay is ambush marketing prevention and brand protection.
ends, they can let the crowd know when they pass by
Sponsor/Partner Servicing - Marketing representatives will be present at all designated sponsor stops and
• W arn command of large crowds ahead or unusual activities
Olympic Flame after hours events. W e’ll also be responsible for ensuring all other contractual commitments
• Be careful not to block traffic between the primary convoy and the core convoy, they should pull to the
are met with regards to sponsors’ opportunities to activate at celebrations and along the route.
side of the road and let traffic pass
• Stay ahead of and have space for presenting partner activation vehicles Sponsor Recognition - W e’ll need to ensure that all partners receive an appropriate level of recognition on
• Depending on the advance schedule they may need to guide torchbearers into position at torchbearer route, at community celebrations, and in media coverage leading up to and during the relay.
splits
Brand Management — Ensure consistent brand look and feel along the relay (OTR collateral and look
Route m arking/pilot safety procedures/steps: elements and within comm unity signage, etc.).
• M arking/pilot operations m ust be undertaken using one of the three specially equipped pilot vehicles
• W arning lights must be displayed whenever marking/piloting is being conducted Other marketing initiatives - execute key marketing initiatives such as our partnerships with the Canadian
• Vehicle hazard lights are to be used at each drop off point Hockey League and the National Hockey League, along with various licensing and comm unity engagement
• Dimmed headlights are to be used in times of low visibility activities.
• The passenger exiting from the m arking/pilot vehicle is required to wear a fluorescent safety vest
whenever exiting from the vehicle
• Route markers should be placed between 1.8 - 2m high on a clearly visible hard mark (telegraph pole,
COMMERCIAL RIGHTS MANAGEMENT
street pole, etc) by using the sticker adhesive, staple gun, cable tie, rope etc.
• The passenger of the marking vehicle is to accurately record any specific safety hazards along the route
PROTECTING OUR PARTNERS’ RIGHTS
and report these to the two hour advance and command at the nightly briefing A significant am ount of the revenue required to support the operating costs of the 2010 Olympic Torch Relay
• A police vehicle is to escort the pilot vehicle and torchbearer shuttle during pilot operations. If these is derived from corporate sponsorship. VANOC is obligated to protect the exclusive marketing rights that we
police vehicles are not present, do not commence torchbearer drops and contact the command vehicle have granted to our corporate partners in return for their investment in the relay.
• W here route markers are no longer in position, the observer will select the next safest position for the
drop off shuttle by avoiding obstructions and parked vehicles which inhibit a view of the torchbearer
AMBUSH MARKETING
• Between drop segments, the pilot vehicle, drop off shuttle and police vehicle are to move at normal
driving speed to the next exchange point to avoid creating a secondary delay in traffic Certain commercial and non-commercial entities may attempt to create unauthorized associations with the
• The daybook is to be used as an accurate guide to the placement of markers Games and the Olympic Torch Relay w ithout making the financial investment required to secure official
• The observer is to guide the driver to each route marker placed 24 hours prior sponsorship rights. This form of marketing - ambush marketing - is unfair because it allows the marketer to
• W herever possible torchbearers are to be placed on the nearside of the road, on the departure side of benefit from associating with the Gam es and the relay w ithout providing financial support for either the relay
intersections not before them, and after left hand turns for safety reasons or the Olympic Movement. Ambush marketing is also damaging to the successful staging of the Vancouver
• Passengers are not permitted to exit a moving vehicle during m arking/pilot operations 2010 Olympic Torch Relay, to the rights of official torch relay sponsors and licensees, and has the potential
• Communication is to be maintained between the drop off shuttle, escort police vehicle (Police 3) and the to mislead or deceive the public.
command vehicle during pilot operations
RESPONSIBILITIES
Along the relay we are expecting ambush marketing in a number of form s and degrees of concern. It is
everyone’s responsibility to keep an eye open for any sign of ambush marketing. W hen you believe there
are indications of ambush marketing, please contact a member of the Marketing team.
Please refer to the OTR Community Engagement considerations appendix for more details regarding
Vancouver 2010’s approach to protecting the Olympic Brand, as well as examples of the types of activities
that would be of concern to VANOC, from a commercial rights m anagement perspective.
In an age of “on demand” information, both m edia and public are expecting up-to-the-minute coverage of key The media briefing will also be an opportunity for media that are not already registered to sign in and confirm
events. Image Pacific will travel with a mobile editing suite and have key camera positions on the Media 1 their registration. The Celebration Advance team member will be responsible for establishing the briefing
Vehicle and produce materials that will be distributed to the media and public as we travel across Canada. area with banners/signs/zap panels. Through com m unications with advance teams, other infrastructure such
as microphones, projectors, etc. should also be prepared.
well as manage issues. Ensuring a positive reputation for the torch relay team and VANOC is an essential
component of our media relations strategy. Canada
If approached for comment from a member of the media, please be courteous and helpful by directing them
to the torch relay Communication team immediately. Only appointed spokespeople are permitted to provide
comm ents to the media.
MEDIA 1 VEHICLE AND MEDIA 1 REGISTRATION
MEDIA OPERATIONS Media 1 is a motorhome-style truck with an open back. Media 1 is for photographers and television cameras
only. A maximum of eight spots will be available to media on Media 1 at any time, in addition to a few spaces
The torch relay Communications team, will be responsible for accommodating requests and needs for the for torch relay crew, including a mem ber of the Communications team who will be there at all times.
media, as well as escorting them at various times. The team ’s objective is to present to media the story of
Only media registered for the OTR are permitted to board of Media 1. Spaces for media will be allocated by
the relay, as well as associated stories such as the communities it will visit, its torchbearers and the overall
Vancouver 2010 W inter Games, as the event progresses. command centre based on the daily m edia requests for Media 1 access. Command centre will contact
media that are being given access and will comm unicate the daily list of registered m edia for Media 1 to the
Olympic Torch Relay Key Messages: Media team on the road. To access Media 1, media will have to display an official media pass issued by the
• The Vancouver 2010 Olympic Torch Relay will engage and inspire Canadians in the lead up to the 2010 torch relay team and identification. Once they are on board, a Communication team member will give them
W inter Games a Media 1 pass.
• 12,000 torchbearers will carry the Olympic Flame 300 metres each through 1,036 communities and
The Media 1 pass does not allow m edia to access any other vehicle in the convoy. Media on board will be
places of interest
required to act in a safe and responsible manner. If media leave Media 1 to interview or photograph
• The Olympic Flame will travel 45,000 kilometres over 106 days, making this the longest domestic
torchbearers during their allotted segment w ithout the endorsement of the Communication team they will not
Olympic Torch Relay in history
be permitted to return. The media will be asked to return their Media 1 pass upon leaving the vehicle
following their assigned allocated segment.
ADVANCED MEDIA BRIEFING
A local media briefing will take place approxim ately 48 hours in advance of the relay passing though a city or
a community. Celebration advance will provide the media with a variety of information pertaining to the route,
One factor that connects people is common language. Thus having representative linguistic torchbearers
SPOKESPEOPLE was one way for Aboriginal communities, including those in the far reaches of the country, to be recognized
and engaged in the relay. To accomplish this, torchbearer positions were created for youth to represent the
Only the Torch Relay Program Director, Jim Richards, designated Olym pic Torch Relay personnel or
major First Nation, Inuit and Métis language groups. These torchbearer positions are primarily for youth in
VANOC spokespersons are permitted to m ake statem ents or conduct interviews with media.
response to the consensus of the Aboriginal leaders for as much youth engagement as possible in the
Olympic Torch Relay, in total there are 71 Aboriginal language torchbearer positions.
Responses to the m edia in a crisis situation will be m ade by the ROAD team lead (in collaboration with
com m and centre) or other torch relay m edia personnel specifically designated to respond to such requests.
ABORIGINAL SPORT HERO TORCHBEARERS
Appropriate responses and a chain of command have been developed for such situations. If you are
This program recognizes those Aboriginal people who made a significant contribution to the advancement
approached by the media please be courteous and helpful to the media, but direct them to a mem ber of the
Communications team for interviews and other media-related information. and promotion of sport in their communities. Awarding of these torchbearer positions is not limited to just
athletes who excelled in their sport. It is also fo r those people who have worked behind the scene,
encouraging, supporting and assisting the young and old to enjoy sport and the benefits that flow from sport
not only physically, socially, mentally and spiritually. There are 10 sports hero positions.
OLYMPIC FLAME ATTENDANTS The RON team will adm inister the accreditation pass system. The pass must be clearly visible at all times
w hile on duty - they are designed to control access within specific areas and to protect relay crew and
Building on the importance of fire in Aboriginal culture, the Olym pic Flame Attendant fulfills the role of a assets. This is wholly dependent on the observation of relay crew and those responsible for security in the
honourary firekeeper of the Olympic Flame on the Olympic Torch Relay. Olympic Flame Attendants areas. Crew numbers will be displayed on luggage, laundry bags, and key packets. If you lose your
accom pany the torch relay team and work closely with the RCMP Team (TRuST) to maintain the lanterns accreditation please report to the RON team immediately.
and keep the backup Olympic Flames burning. As well, they will assist and guide torchbearers while the
Olympic Flame is carried and passed from torch to torch. This position is not responsible for nor will be All accreditation follows the same system with the subtle differences of the coloring on the bottom on the
engaged in any law enforcement measures. pass: Green = VANOC; Red = Coca-Cola; Blue = RBC; Yellow = VISU - TRuST.
There are 12 Olympic Flame Attendants selected from First Nations, Inuit and Métis. Four Olympic Flame A list of crew numbers and their respective names will be held within the RON office. The numbering system
Attendants will accompany the relay at any one time. is as follows:
‘W e c a n n o t hold a torch to lig h t ano the r's path w ith o u t b rig hte ning our
o w n .”
Quatchi Quatchi
GUEST Le C o m ité d 'o rga nisatio n d e s J e u x o ly m p iq u e s et p aralym piq u es d 'hiver
d e 2 010 à V a n co u ve r a a u to risé le d é te n te u r d e ce la isse z-p a sse r à
v o ya g e r c o m m e m e m b re du p ersonnel a vec le relais de la fla m m e
o lym p iq u e d e V a n co uve r 2 0 1 0 . Le d é te n te u r d e ce la isse z-p asse r est
Rest Over Night
VANOC TRUST
VANOC and the presenting partners will provide their crew with an overall crew itinerary, listing the
functional areas they will be assigned to on specific days, and planned travels to and from the relay.
Quatchi Quatchi
Every Friday by 12h00 (noon), each m anager or partner lead will provide RON with an updated functional
crew roster from Monday - Sunday. The roster has information about what specific job each crew member is
Rest Over Night
assigned to on each day and lists who is off duty. For example, Media 1 Driver; AM.
Vancouver, BC Vancouver, BC
Based on the three lists above, we will create RON rooming lists for each hotel every night.
The daily functional roster will also be developed based on this information, showing all crew the roles they
will cover on the day, and the vehicle they will travel in.
QUATCHI QUATCHI
COCA-COLA
In many cases the crew will stay in more than one hotel as extra hotels will be required to accommodate the CHECKING OUT
entire team in any one town. These will generally be located quite close together. In some locations, we will
Each morning, crew mem bers will deposit their room keys with the RON office and be advised where to
occupy the entire hotel; in others, we will have a block of rooms. In any case, please respect the peace and
deposit their luggage. No additional procedures are required for check out, with the exception of those crew
quiet of all hotel guests.
members who arranged their own credit for incidentals or phone calls (when possible these should be paid
the previous night before retiring). If you have used a credit card for room services, you should review any
Rooms will be pre-assigned each night and switching of rooms and/or roommates will not be permitted. Any
charges with the hotel front desk prior to your departure. Accounts must be checked personally, or the hotel
such changes would make it extremely difficult for RON team to locate individual crew members and for
management to reach crew in cases of emergency. If a roommate issue should arise, contact the on duty will assume all charges are correct and bill the credit card.
RON team representative or your area m anager for a solution. For any complaints or problems during an
Note: It is important that you return your room key to the RON office before you depart the hotel. If you take
overnight stay, please speak to the on duty RON team representative to minimize conflict (hotel
the key with you to the next hotel or lose the key, you will be personally responsible for returning the key
management will be asked to respond only to this on duty manager).
back to the hotel or for the charges applied to such loss.
ARRIVAL AT HOTEL
HOTEL CHARGES
One of the RON team members will arrive at each hotel a day ahead of the core convoy and will familiarize
The RON manager and the finance coordinator will review the hotel bill to ensure all charges are accurate. A
them selves with the accommodation, confirm all requirements and begin to set-up the RON office. This team
RON crew member will also check the front desk for any packages or mail received.
will also be responsible for ensuring that the area allocated to OTR vehicles is roped off prior to the arrival of
supply trucks and the remainder of the RON team. On arrival, the truck drivers will confirm that the car park
has been prepared while the remaining RON team will begin setup of daily operations. All luggage will be INCIDENTALS
unloaded and taken to the designated luggage pick-up point.
Hotels will be advised that crew m em bers wishing to use phones, mini bars, pay movies or order room
service will need to provide credit card details and settle the bill that evening before going to bed. Anything
CHECKING IN purchased at the hotel must be cash only. Crew members not adhering to this rule will, in addition to paying
back the money owed, be charged a penalty/service charge. This money will be deducted from their per
W hen the convoy arrives at the hotel, go directly to the RON office location where you will collect your key
diem allowances.
packet. The packet will be identified with your crew number and will contain the following:
• Room key and number
• Other relevant information pertaining to the evening
MAIL
• Daybooks and shuttle schedules (where applicable) for the following day Personal mail should be forwarded to the command centre at VANOC Headquarter and not directly to each
• Any relevant changes to the daybooks hotel. The command centre staff will forward all mail to RON hotels and this will be distributed with the key
• Any mail or messages from home or the command centre packets in the RON office.
If as a result of your duties for any particular day, you arrive at the hotel prior to the arrival of the core
MOVE TO NEXT HOTEL
convoy, you should always first report to the RON office to collectyour key packets. Expect your hotel room
to be available from 15h00 onwards. Please understand that the RON team willbe dealing with a large The RON support vehicles (luggage truck, etc.) will travel ahead to that day’s RON accommodation via the
number of people checking in and your cooperation is needed when you arrive at the hotel. most direct route. RON crew will also pick up the previous days laundry or drop off laundry with the pre
arranged launderette at the next location.
W here you arrive at a hotel on a rest day, every effort will be made to accomm odate your early arrival and
make your room available.
ACCOMMODATION LOCATIONS
HOTEL FACILITIES For a complete list of accomm odation locations please see Rest Overnight Accommodations Schedule
appendix.
Leisure facilities vary within each hotel (with some hotels having no facilities at all). As a guest you will have
access to these facilities in your free time. Please remember to obey the rules set down by the hotel and
acknowledge that other hotel guests may be using the facilities as well.
** Large file transfers, using the RON hotel internet connection, are not permitted under any circumstances When you arrive at the next evening’s hotel, your luggage will generally be at a holding point at the hotel for
by VANOC staff, partners, and associated contractors. Please contact the RON office for assistance or the collection by each individual. You should report to the RON office first to pick up your key packet.
on-site Technology team member.
NOTE: Please ensure you only bring your crew bag with you and that it does not weigh in excess of
441b (20kg).
LAUNDRY
FOOD & BEVERAGES
Laundry will be washed every third to fourth day of the relay and be available for collection in the RON office
Meals will be served only to people who display their official Olympic Torch Relay accreditation. the following evening. These details will be on the notice board in the RON office.
BREAKFAST On the identified laundry drop-off days, see Rest Overnight Laundry Schedule appendix, you are solely
responsible for placing your under garm ents in your mesh undergarments bag and placing this in your
Breakfast styles will vary depending on a number of factors including relay start time and hotel of stay. Most laundry bag with your other laundry. This laundry bag should then be dropped off to the RON office or other
days, breakfast will be buffet style and where possible offer a choice of a hot or cold continental style. In designated point on the morning of the laundry day. Non-uniform clothing will be washed at no extra cost to
some instances, our departure tim e may be so early that the hotel is unable to supply a hot buffet breakfast; you. However, this will be at your own risk. Please ensure that your crew number is also marked clearly and
in these instances, a continental or box breakfast may be substituted in and can be collected from the R ON’ identifiable on your personal clothing as well as the uniforms provided to you.
office upon departure. W here the relay crew is across a number of hotels, some crew may occupy a smaller
Those crew members who travel ahead of the convoy as part of their role will be provided with a per diem to
hotel with no common room breakfast facilities. In this case breakfast, will be held in the main hotel.
cover their laundry services. These mem bers will have to find their own laundry services or use the in-house
BEVERAGES AND SNACKS hotel laundry services.
NOTE: Laundry is wash, dry and fold only. No dry cleaning or ironing is provided as part of the
Each crew member will be allocated three beverages per day (two bottles of water and one other). It is the
crew ’s individual responsibility to collect these beverages for use throughout the day. laundry service.
Following breakfast, crew must drop off room keys at the RON office and then crew are able to pick up
snacks and beverage to take on route. You are encouraged to take snacks with you, as meals will be served
only at lunchtime and at the RON hotel. Snacks include one to two pieces of fruit.
LUNCH
Lunch will be provided to those travelling with the prim ary and core convoy at the designated lunch stop.
Most other crew will receive a per diem (some like Image Pacific and Inventa will get paid by their respective
employers) paid direct to their bank account. Please see Finance section. In all cases we have tried to
ensure a variety of meals are provided across the length of the relay.
In order to ensure that the brand of the relay is displayed proudly on all crew, you are required to wear at
least one of the following while on duty: crew fleece jacket, crew fleece vest or long sleeve polo shirt.
In addition to the items provided by VANOC, we suggest that you bring along the following:
• Good outdoor winter shoes (possibly two pairs) - there is norestriction on the branding of the shoes,
however please consider subtly branded items.
• Long thermal underwear: Many of the crew uniform pieces will keep you warm, but nothing can keep
you as warm and dry as thermal clothing. W e suggest you invest in good thermal clothing.
• Glove liners: Although VANOC is providing ski gloves to the crew, it is suggested that you provide your
own lining for the gloves, in case you need to remove the glove in cold weather for more dexterity.
• O ff-duty clothing: Recognizing the luggage is not large, please pack appropriately. You should not
wear any off-duty clothing that is highly marked with logos or brand names. You should consider
bringing a swimsuit and work out gear as some hotels may have facilities available for use. Also, please
consider bringing comfortable, lounge clothes fo r the hotel.
• Personal hygiene items: shampoos, toothpaste, shaving equipment, sunscreen, alarm clock, book.
The Olym pic Torch Relay Transport and Logistics team is responsible for the planning and operations of the Vehicles in advance will need to ensure that their vehicles are cleaned at Petro-Canada stations (or
convoy and team vehicles for the Olympic Torch Relay. This includes planning the scopes of vehicle fit out, equivalent) throughout the course of the relay. W hen possible, general maintenance (such as oil changes)
maintenance, wash refresh and parking services. Numerous vehicles are required for the entire team to should also be carried out at Petro-Canada Certicards.
complete their daily tasks. Everyone m ay be assigned a vehicle at some point in time. It is important that all
instructions are followed regarding conduct and maintenance. VEHICLE ACCIDENT
MOTOR VEHICLE DIARIES In the event of an accident the driver is to adopt the following procedure:
• Stop and make sure the scene is safe
A daily log of all vehicle movement must be completed for each trip - this is a legal requirement for all • Check yourself and others for injury, including passengers in any other vehicles
VANOC vehicles. This log must show the trips date, start and finish time, kilometre (start and finish), • If anyone is injured or the collision is serious press the red OnStar* button immediately, which activates
destination, purpose of the journey, and the names of drivers. Vehicle log sheets are contained in each the Autom atic Crash Response built-in to your vehicle
vehicles operating procedures folder. If the folder is not in the vehicle, the driver must notify the Transport • Built-in vehicle sensors will autom atically alert an OnStar* Advisor and they are connected into your
and Logistics team immediately. Vehicle log sheets are to be placed in the dedicated tray in the RON office vehicle to see if you need help
every Friday evening. • Even if you are hurt and can not respond, the advisor knows your exact location through GPS
technology and can request help be sent right away
VEHICLE REFUELING • Call the transport & logistics m anager im m ediately to report the incident and follow incident handling
procedure
OTR fleet vehicle drivers are to refuel only at Petro-Canada stations. All VANOC vehicles are provided with • If another vehicle is involved please do not admit liability
a fuel card which is located in a vehicle folder. A list of all recommended Petro-Canada stations to use • Exchange relevant information with the other driver, including: 1) drivers license number; 2) vehicle
along the relay will be provided. Vehicle refueling procedure is available in individual vehicles.
number plate; 3) name and address; 4) and contact numbers information
• Fill out the incident report form in vehicle folder with as much detail as possible
DRIVERS LICENSE AND ABSTRACT
• If the vehicle is safe to drive, please drive to nearest RON hotel and/or GM dealership
• If the vehicle is not safe to drive, VANOC transport and logistics manager will dispatch to arrange for
All drivers of Olympic Torch Relay vehicles must hold a valid drivers license. It is the responsibility of the
driver to ensure that their license is current and accepted by the relevant licensing authority. In addition, all towing to nearest GM dealership
• Please stay with the vehicle until the towing com pany arrives and take note of where the vehicle is
drivers will need to provide a copy of their drivers abstract in advance of the relay to the transport & logistics
manager. being towed and inform the transport and logistics manager of the location
SPEED ASSUMPTIONS ‘ Note: The O nStar feature will not be available in any of the commercial vehicles.
Generally, the convoy is expected to travel between 50 and 80 km/h per hour in convoy mode dependant on Please fill out the Report of Automobile Accident or Damage, see appendix.
posted speed limits along the route.
The estimated speeds are depicted in the relevant daybook. Torchbearers will generally walk or run at an
average speed of 7 km/h. The daybook for each day specifies the estimated tim e the convoy should arrive at
a specific location along the route.
C ommand will regulate the speed of the convoy and torchbearer throughout the day. W here the convoy
makes up tim e and arrives at a torchbearer comm encement point (insertion point) early, the convoy will
pause and the crew will be given a short break until the com m encement tim e approaches. The convoy
should never be more than five minutes early in torchbearer mode.
MAINTENANCE OF VEHICLES
General Motors Canada (GM) will have two service technicians, five detailers and one convoy manager
travelling with the relay from St. John’s, NL to Vancouver, BC. Vehicles in the core convoy will be cleaned
daily while all other vehicles will be washed weekly at GM dealerships across the relay. It is the
responsibility of all drivers to keep the inside of the vehicles clean throughout the relay. The daily cleaning
schedule m ay be adjusted in case of weather or other operational reasons.
On receipt of this information the Transport and Logistics team will contact the breakdown/recovery
organization, who will then dispatch a tow truck to the vehicles location. On confirm ation from the
breakdown/recovery employee that the vehicle will require replacing, a replacement vehicle will be sought.
Note: Primary and core convoy vehicles should notify command in the first instance if they breakdown. For
full breakdown procedures contact the transport & logistics manager.
CORRECT
TERMINOLOGY SIGNAL/ACTION WHAT IT MEANS REPLACES
TERMINOLOGY
All teams/units standby Cease all non-emergency communications until released by Event An incident has occurred, and descriptive
Incident “explosion” “crash”
Operations Management terminology cannot be used
An item has been found that is giving cause for “bomb” “suspicious package”
Signifies the torch has malfunctioned Item of Interest concern - perhaps is thought to be a threat. “gun” “firearm” “weapon”
Olympic Flame out
Convoy pauses for replacement/ relight of torch An occupant of the venue is observed to have
Medical “seizure” “heart attack”
Convoy ready for departure Final warning that the convoy is about to depart (incident) been injured, or is experiencing physical distress
Copy Used to acknowledge radio instruction. E.g. ‘Media 1 copy, over’ VEHICLE RADIO SIGNS
Urgent Used to communicate emergency priority radio messages, e.g. ‘Pilot urgent,
we have been involved in an accident, over’
Repeat your last Indicates receiver was unable to hear/understand the message
TITLE OR VEHICLE CALL SIGN
A dvance Convoy
ETA Estimated time of arrival
Pilot Vehicle Pilot
Over Signifies the completion of your sentence and expecting a response. E.g. Drop Off Shuttle Bus Drop Off Shuttle
‘Media 1, what’s your location, Over’ Police 3 Police 3
Out Signifies the completion of the conversation. E.g. ‘Media 1 copy, out’ Coca-Cola 1 Coke 1
Coca-Cola 2 Coke 2
W hen initiating a radio call, please use the “Sandwich Method” : RBC 1 RBC 1
• Person one comm ents or states question RBC 2 RBC 2
• Person two speaks in response Core Convoy
• Person one closes conversation with comm ent and says, “OVER” Police 1 Police 1
Media 1 Media 1
Media Driver Media Driver
Avoid inappropriate or hazardous language: Command Command
• W hen you are on the radio network, you are potentially in ear shot of m any groups including: spectators, Command Driver Command Driver
VIP members, media and torchbearers Security/Olym pic Flame Vehicle Security
• W hile it is important to notify the appropriate parties of an issue that has or may occur, these words will Olympic Flame Escort Motorcycles Solo 1 to X
allow you to stay calm and avoid unnecessary panic Torch Relay Doctor Doctor
• The use of cell phones is encouraged if an incident occurs that requires more detailed information Ambulance Ambulance
• In the table below, you will see the terminologies that must be used in the event that there is an Pick Up Shuttle Bus Pick Up Shuttle
occurrence requiring sensitive language to be used Police 2 Police 2
O ther Vehicles/Functions
Example: “ Please notify security that we m ay have an item of interest located at the collection point." 2hr Advance 2hr Advance
Guest Relations Guest Relations
Celebrations Site Celebrations Site
Media Operations Media Ops
Torchbearer Operations Torchbearer Ops
Transport/Loqistics Transport
Media 2 Media 2
Mechanic Mechanic
Shuttles 1 to 10 (when not in convoy) Shuttle 1 to 10
Rest over Night RON
Marketing Marketing
Program Director Director
Technology Technology
• The best w ay to be safe is to stay healthy. It is important that you learn and maintain your personal
limits on sleep, food and water intake and stress levels. There can be no heroics to see who can stay
awake the longest or go the farthest. Stay well hydrated and well fed. Snacks are available to take on
route and we all need to replenish our body with enough water throughout the day. When you can, take
w hat opportunities there are to use local gyms to maintain your fitness level. The days will be long, and
we start early most mornings, so please go to sleep as early as possible when your duties are
completed
• Know when to ask for help, particularly while driving vehicles. If you find yourself distracted or drowsy,
pull off the road safely and rest or share the driving with someone else
• Never exit or enter a moving vehicle
• It is recommended to take vitamins as a preventative health measure
• Report any suspicious activities (people, vehicles, packages, etc.) to your m anager who will advise the
VANOC lead or the TRuST manager. If the concern is at the RON hotel prior to the core convoy
arriving, please report such concern directly to the RON office
• For emergency contact purposes, please inform another relay crew member of your whereabouts
outside a RON hotel
Most people who get the flu recover completely in one to two weeks, but some people develop serious and
potentially life-threatening medical complications, such as pneumonia. Much of the illness and death caused
by influenza can be prevented by annual influenza vaccination. Influenza A undergoes frequent antigenic The best way to prevent influenza infections is vaccination. When a safe vaccine is developed, people
changes that require new vaccines to be developed and people to obtain a new vaccination every year. should get vaccinated if the disease is still causing infections. A good way to prevent any flu disease is to
avoid exposure to the virus; this is done by frequent hand washing, not touching your hands to your face
(especially the nose and mouth), and avoiding any close proximity to or touching any person that may have
flu symptoms. Since the virus can remain viable and infectious for about 48 hours on many surfaces, good
hygiene and cleaning with soap and water or alcohol-based hand disinfectants are also recommended.
Face masks may help prevent getting airborne flu viruses (for example, from a cough or sneeze), but others
think the better use for masks would be on those people who have sym ptom s and sneeze or cough.
The use of Tamiflu or Relenza may help prevent the flu if taken before symptoms develop or reduce
symptoms if taken within about 48 hours after symptoms develop. However, taking these drugs is not
routinely recommended for prevention because investigators suggest that, as occurs with most drugs, flu
strains will develop resistance to these m edications. Your doctor should be consulted before these drugs are
prescribed.
In general, preventive measures to prevent the spread of flu are often undertaken by those people who have
symptoms. Symptom atic people should stay at home, avoid crowds, and take off from work until their health
improves or medical help is sought. Sneezing, coughing, and nasal secretions need to be kept away from
other people; simply using tissues and disposing of them will help others. If you come down with the flu, you
will be isolated from the rest of the team in order to prevent the spread of the virus. The medical officer
(MO) will determine whether you can continue with the relay or if you will have to be sent home or more
intensive treatment.
The MO is primarily responsible for participants and crew, but may be required to render assistance to
FLIGHTS
spectators if local resources are not immediately available to manage the situation. Appropriate expertise All crew will have the majority of their travel arrangem ents scheduled prior to the com m encement of the
and equipment are available to provide initial care to any emergency prior to transfer, if this is necessary. relay. Any changes or new bookings must be approved by the crew m em ber’s respective manager and
communicated to the command centre for booking. If permission is not received, prior to confirmation, the
Any suspected medical problem should im m ediately be reported to the command vehicle, which will
cost of the cancellation and re-booking will be the responsibility of the crew member and m ust be
coordinate the necessary response in consultation with the MO.
reimbursed to VANOC.
The MO is available to crew at all times for medical advice and treatm ent if problems arise. Please note that
the MO is not responsible for treatm ent of chronic stable conditions. Crew members who are already in ACCOMMODATIONS
receipt of prescribed medicines from their own doctor should ensure that they have sufficient supplies for the
All core convoy accomm odations have been arranged and paid for in advance of the torch relay’s arrival.
tim e they are working on the relay. All crew on the road will complete a medical form with personal health
The only exception will be for the advance team s who do not travel to the core convoy hotels. In such
information prior to the relay. Only the MO will have access to this information.
cases, these advance crew mem bers will be required to pay for their accommodation and submit an
In the event of a problem occurring out of hours, contact the RON office at the hotel. RON will coordinate expense claim to be reimbursed accordingly.
the appropriate response.
All crew mem bers will be responsible for providing the hotel with a credit card in each hotel, should they plan
The MO is also required to provide advice to management if issues of well-being to continue as a crew to incur any personal incidentals. This includes, but is not limited to personal long distance calls, room
m em ber arise. Consent to this is implicit in accepting a position as a crew member. service, additional laundry, in room movies, mini-bar charges or social activities.
Steps to follow when the relay is active Crew mem bers must settle any personal expenditure charges prior to check out. Final settlement of all
accomm odations will be the responsibility of the RON and finance coordinator at the end of each hotel stay.
• Suspected medical problem with participant or crew member
• Notify command vehicle of nature and location
• Response initiated in consultation with MO PER DIEMS
• Suspected medical problem in spectator
W here possible all meals have been arranged and paid for in advance of the torch relay team ’s arrival.
• Notify command vehicle of nature and location
• If local resources are adequate - no further action In instances where a crew member cannot attend the arranged meal, they will be required to complete a per
• If local resources are inadequate, response initiated in consultation with MO diem claim form and have it approved by their manager. Any claims that are not approved by the manager
will not be reimbursed by VANOC.
There will be several days throughout the relay where all crew members will receive lunch and dinner per
FAMILY EMERGENCIES diems. These will be paid to crew members prior to the com m encement of the relay.
If you have a family emergency, while you are traveling with the relay, please advise your m anager as soon PETTY CASH & EXPENSE REIMBURSEMENT
as possible. You and your manager will discuss a course of action, which may include the crew mem ber
traveling home. It is anticipated that there will be occasions when crew members will incur personal expenditures on behalf
of the torch relay. Crew members must obtain approval from their m anager or the finance coordinator
All crew members should provide their fam ily with TORCC contact information in the event of an emergency. before incurring these expenses.
As m any times crew members may not be available to answer their cell phones, the TORCC can get in
touch with the crew member more readily. Crew members will be required to complete and submit an expense claim form, supported by proper
documentation and/or receipts to the finance coordinator for reimbursement. Expense claims up to a
maximum of $300 Canadian dollars will be reimbursed from the RON office by the finance coordinator. The
recipient of a cash reimbursem ent will be required to sign the expense claim form to acknowledge they have
received proper reimbursement.
Any claims in excess of $300 CAD will be submitted to VANOC for reimbursement through the normal cycles
(reminder: VANOC requires crew to file expense claim s within 90 days of incurring the expense). Expense
claims without proper receipts, docum entation or approval will not be reimbursed by VANOC. Expense claim
form s can be obtained online or from the RON office and submitted to the finance coordinator.
VANOC’s Approach to Protecting the Brand — VANOC is committed to enforcing its rights in a disciplined, sensitive, fair and
PURPOSE
transparent manner using the following two-step assessment method:
As the commencement of the Vancouver 2010 Olympic Torch Relay draws near, communities across Canada will want to join in
1. Infringement assessment — VANOC assesses whether there has been an infringement of the brand or the creation of a
the celebration of the relay’s arrival in their area. In recognition of this growing excitement, the Vancouver Organizing Committee for
misleading business association that is prohibited under applicable law. When analyzing whether the brand has been infringed
the 2010 Olympic and Paralympic Winter Games (VANOC) has developed the following set of considerations to ensure all
or a misleading business association has been created in any particular situation, VANOC carefully considers all
Canadians can feel connected to the journey of the Olympic Torch Relay. These factors outline the ways in which communities can
circumstances. In particular, while not exhaustive, VANOC generally considers the following six factors:
show their support, while respecting the marketing and promotional rights of our corporate partners.
a. Factually accurate use — the brand (or other marks or images that have the potential to create a business association
BACKGROUND
with the Olympic/Paralympic Movements) must be accurately used, without distortion or modification.
The Spirit of the Games — To deliver a truly unique and memorable Olympic experience, and in keeping with the philosophies of
b. Relevant use — use of the brand or other marks will be of low concern to VANOC if they are relevant to a larger initiative
Olympism, VANOC believes that the focus of any Olympic event should be on the sport or spectacle, and not on commercial
or storyline and do not constitute gratuitous references (or a disproportionate number of references) to the
messaging. It is with this in mind that VANOC will manage all commercial messaging during the Olympic W inter Games, the
Olympic/Paralympic Movements in an overtly promotional manner.
Cultural Olympiad and the Olympic Torch Relay.
c. Commercially neutral — use of the brand or marks will be of low concern to VANOC if they are used in a commercially
Signature Properties — Along with the Cultural Olympiad, the Olympic Torch Relay is one of VANOC’s signature properties. As
neutral manner that does not contribute to the creation of an unauthorized business association between the
such, existing VANOC and IOC marketing partners must make an incremental investment in order to gain the right to associate with
Olympic/Paralympic Movements and a commercial entity, or that is not used in a manner that otherwise commercially
the Olympic Torch Relay. Through this association, Olympic Torch Relay partners have the exclusive ability to market or promote
exploits the brand.
using torch relay images, marks or associated language. The following VANOC/IOC partners have made a significant investment in
order to gain these rights:
d. Undue prominence — use of the brand or marks will be of low concern to VANOC if they do not enjoy undue
prominence within the context o f the overall initiative or storyline. For example, the use of the brand which is included in a
(a) Presenting Partners Coca-Cola and RBC — Coca-Cola and RBC recognize the importance of sponsor relationships to
proportional manner within a larger list, story or calendar of events with other similar, non-commercial marks, statements
the success of the Vancouver 2010 Olympic W inter Games. As presenting partners of the Olympic Torch Relay, Coca-
or concepts will be a matter o f low concern for VANOC, provided such use does not create an unauthorized association
Cola and RBC’s commitment will help to ensure that every Canadian has the opportunity to be touched by the spirit of the
with the Olympic/Paralympic Movements.
Olympic Flame and make a personal connection to our Games.
e. Use of Olympic or Paralympic visuals — use of Olympic or Paralympic visuals (logos, archival Games imagery, team
(b) Signature Supporters and Signature Suppliers — VANOC will have a number of Tier II and III partners, such as
uniforms or Olympic medals) in connection with a business will typically be of high concern. By their nature, such visuals
Bombardier, who will play a key role in ensuring the successful delivery of the Olympic Torch Relay. VANOC will keep
would create an association with the Olympic/ Paralympic Movements.
communities apprised as partners at these levels are confirmed.
f. Unauthorized association — the final factor considered is whether there are any other elements that constitute an
(c) Government Partner — The Government of Canada has committed to investing a significant amount of funding in order
infringement of the brand or an unauthorized business association. Such elements include the timing and strategic
to support the community celebrations as well as the operational considerations of the torch relay itself.
placement of the advertising or communication tactics in question.
Protecting the Olympic/Paralympic Brands — One o f the key conditions of being awarded the right to host the 2010 Winter
Each of these factors is assessed and assigned a rating between 1 (low concern) and 3 (high concern), generating an
Games was a commitment to the International Olympic Committee (IOC) that the Olympic brand would be protected in Canada. As
aggregate score. A score of 8 or below is considered, in most instances, unlikely to infringe and the case is closed
part of its role to plan, organize, finance and stage the 2010 Winter Games, VANOC has custodianship of the Olympic and
subject only to periodic monitoring. A score between 9 and 13 is a potential infringement and subject to further review to
Paralympic Brands in Canada.
determine whether an infringement has likely occurred. A score of 14 or higher is considered, in most instances, to be a
likely infringement.
Ambush Marketing — VANOC is legally obligated to its marketing partners and the IOC and the International Paralympic
Committee (IPC) to protect against unauthorized use o f the Olympic/Paralympic Brands and ambush marketing in Canada. Only
2. Enforcement assessment — If VANOC concludes that there has been either an infringement or the creation of a misleading
official sponsors, licensees and government partners of the Olympic/Paralympic Movements in Canada are allowed to suggest an
business association, it will consider what appropriate enforcement action, if any, is required.
affiliation or connection with the Olympic/Paralympic Movements or any Olympic/Paralympic Games. Unfortunately, those exclusive
rights can be infringed by “ambush marketing” — marketing that capitalizes on the goodwill of the Olympic/Paralympic Movements
For more information on VANOC’s Olympic and Paralympic Brand Management Guidelines, and updates on Olympic Torch Relay
by creating a false, unauthorized association with the Olympic/Paralympic Movements, Olympic/Paralympic Games,
partners, please visit our website at vancouver2010.com.
Olympic/Paralympic athletes or the Olympic/Paralympic Torch Relays without making the financial investment required to secure
official sponsorship rights. OLYMPIC TORCH RELAY CONSIDERATIONS
Relevant Law — Any enforcement actions by VANOC will be in accordance with applicable law. In particular, the Government of
Canada has recently enacted legislation, the Olympic and Paralympic Marks Act (“A ct”) J o specifically protect the
1. Promotional Ads - The right to create any commercial advertisement referencing the Olympic Torch Relay (OTR) is reserved
exclusively for OTR sponsors or host municipalities.
Example 1A: A municipality takes out an ad in the local paper using the approved Olympic Torch Relay ad template would be
of little or no concern.
Games on Target
The Olympic Example 2B: A large banner hung in a local business stating “Share the flame - two-for-one specials while OTR is in town”
Efeme is coming to
Commcnity Name would be of high concern.
Month XX, XXXX
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Example 1B: A local business advertises in the local paper that you can experience the relay from their location would
be of high concern.
♦SHARE*
THE
FLAME COM PANY
NAME
If e N a m e
Example 3B: A local business on the route creates a branded “VIP torch relay viewing area” would be of high concern.
Example 2: Members of a local business, dressed in uniform hold up a sign that states “ABC Company welcomes the OTR to
our town” would be of high concern.
• « » A >
ABC COMPANY
& N am . Welcomes the Torch R e l a y toouO ov^^
Example 2: A business sets up a stand along the route to sell snacks and beverages without permission from VANOC would
Example 5B: A commercial company distributing samples of their products to spectators, or a local politician distributing be of high concern.
pamphlets along the route, would be o f high concern.
• Other forms of product placement, such as branded vehicles parked along the relay route, or large blocks of spectators
dressed in corporate uniforms lining the route in view of cameras would also be of high concern to VANOC and asked to
desist.
NOTE: VANOC will consider timing, placement and reoccurrence of concerning activities when assessing appropriate
courses of action.
TORCHBEARER SHUTTLE
COMPLIANCE
To help ensure that all Canadians experience a memorable, inspiring and reasonably commercially neutral Olympic Torch Relay
experience, VANOC relies on the spirit of fair play and goodwill across all communities in complying with these considerations.
VANOC will seek the assistance of Community Task Forces in helping to minimize and manage any activities that would be of
concern.
Communities are requested to report to their regional route coordinators any information that suggests ambush marketing activities
are likely to occur, by whom and when. Regional route coordinators will communicate this information to the Olympic Torch Relay vancouver 2 0 1 0
Marketing team, who will, in turn, report to VANOC’s Commercial Rights Management Team, should the infringement prove to be of
high concern.
Council staff may also be asked to actively participate in enforcing VANOC’s rights normally undertaken by VANOC staff, with
necessary training or information provided. In some instances, communities are better placed than VANOC to control or prevent
such conduct.
COMM AND VEHICLE
DISCLAIMER: Please note that these guidelines, including the usage examples provided above, are for illustrative purposes only and are without
prejudice to any rights which VANOC may have in any particular case. The information does not constitute legal or professional advice and as
such, should be relied upon at the reader’s own risk. Anyone using this document must accept that VANOC will evaluate potential infringements
on a case-by-case basis and that it is impossible to predict or describe every type of potentially infringing activity. Consequently, the information
provided in this document is given without liability or restriction on the part o f VANOC and does not constitute any form o f authorization,
permission, consent, license, waiver or estoppel (express or implied) that in any way limits or prejudices the statutory or common law rights of
VANOC in any circumstances.
SECURITY FLAME
vancouver 2 0 1 0
100 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY
R E P O R T O F A U T O M O B IL E A C C ID E N T OR D A M A G E
(1 ) G e n e ra l M o to rs V e h ic le (3 ) T h e A c c id e n t/In c id e n t
YEAR: □ATE OF ACCIDENT/
INCIDENT A il P.UL
LOCATION:
(4 ) D a m a g e to P ro p e rty o f O th e rs
TYPE OF VEHICLE
WHERE MAY
VEHICLE _ PHONE NO-:
BF INSPECTED? OWNER’S NAME
VEHICLE ASSIGNED TO:
DRIVER: DEPT.: OWNER'S ADDRESS: NO: STREET HAMB
j (2) D riv e r o f G M .V e h ic le , _
POSTAL COOE:
SHUTTLE YUKON
DRIVER'S ADDRESS; NO: STREET NAME:
PREVIOUS
STREET:
ACCIDENTS;
WAS PERMISSION
TO DRIVE GRANTED? CITY
(5) Police
DID POLICE INVESTIGATE ACCIDENT?
102 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 103
ATTENDING PHYSICIAN:
O D O M ETER R EAD IN G S
END
1MJURED REMOVED TO: S TA R T END B USINESS VEH IC LE
D ESTIN A TIO N FUEL C O M M EN T
DRIVER C O N DITIO N
DATE DATE PU RPO SE KMs LEVEL
Start Stop this
(7) G M D riv e r’s S ta te m e n t o r Explanation of D am age trip
dent on
EX. s ite v is t a t c le a n o u ts id e /d irty
C hip 9 -F e b -0 4 4 -F e b -0 4 Vancouver 0 125 125 fu ll drivers side
H illc re s t flo o rs
S chug front
(10) Diagram-
TOTAL
YEAR
TO - -
DATE
Dalo of Rooort: , _
—______________________ .____________ ._________ Division/Branch:
S ig n a tu r e o f D r iv e r
--------------------------- _ _ -------------------------------- Signature o fS u p c rv h o r;
M a il C o d e : ______________________
104 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 105
_ E
<c
O
o
>-
E —
106 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 107
108 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 109
110 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 111
112 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 113
114 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 115
116 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 117
ENGLISH FRENCH
Advance coordinator coordonnateur d’avance
TERM DEFINITION
Alternative mode of transport autres modes de transport
2hr 2 hour
Ambush marketing marketing insidieux
AMT Alternative mode of transport
Celebration community communauté de(s) célébration(s)
ATAB Afternoon time adjustment break
Host celebration community communauté hôte des célébrations
CC Community Celebration
Celebration site site de (la) célébration(s)
CCA Community Celebration Agreement
Collection points points de rencontre
CHL Canadian Hockey League
Command vehicle Véhicule de commandement
CP Collection Point
Community Celebration Agreement (CCA) entente de célébration communautaire (ECC)
CTF Community Task Force
Community designation désignation communautaire
DG Dangerous Goods
« Route Community » « Communauté du parcours »
E1 Escort 1
Community Planning Guide (CPG) guide de planification des communautés (GPC) Escort Officer
EO
Community Task Force groupe de travail communautaire (GTC) F&B Food and Beverage
Concessionaire concessionnaire Flame attendant
FA
Concession concession Flame after hours
FAH
Conterfeit goods (conterfeit) produits contrefaits (contrefaçon) Finance
FIN
Convoy convoi FLAME OTR digital asset management system for media
Daybook journal de bord GPS Global Positioning System
Exchange point point d’échange GR Guest Relations
Extranet Site extranet confidentiel IOC International Olympic Committee
Flame retrieval prise de possession de la flamme IP Insertion Point
Handover ceremony cérémonie de transfert Coke Coca-Cola
Hospitality accueil MC Master of Ceremonies
Lunch celebration célébration du midi MEDIA 1 Media vehicle (motorhome)
Olympic Torch Relay relais de la flamme olympique (RFO) MO Medical Officer
Premium prime MTAB Morning time adjustment break
Presenting Partners partenaires principaux Odo Odometer
Regional Route Coordinator coordonnateur(trice) régional(e) du parcours Ops Operations
Relay Route parcours du relais OTR Olympic Torch Relay
Remote locations endroits éloignés (communautés dans les...) PD Program Director
RON (Rest Overnight) hébergement et logistique PTR Paralympic Torch Relay
Safety lantern lanterne de sécurité RBC Royal Bank of Canada
Security runner coureur de sécurité ROAD Relay Operations and Direction Team
118 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 119
«
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Vancouver O rganizing C om m ittee fo r th e 2010 Olympic and Paralympic W inter Games
w Comité d'organisation des Jeux olym piques e t paralympiques d'hiver de 2 0 10 à Vancouver
™ Trademark © C opyright 2 0 0 8 Vancouver O rganizing C om m ittee fo r th e 2010 Olympic and Paralympic W inter Games. All rig h ts reserved.
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