2010温哥华冬奥会 工作人员手册 2010 - Vancouver - Crew - Handbook - Torch-relay - ENG

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PRESENTED BY

PRÉSENTÉ PAR

TORCH RELAY
RELAIS K FLAMME
va n c o u v e r 2010

Canada

Vancouver 2 0 1 0 Olym pic Torch Relay

Source : Le Centre d'Etudes Olympiques - Bibliothèque


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Château de Vidy, 1007 Lausanne, Switzerland | Tel +41 21 621 6111 | Fax +41 21 621 6216 | www.olympic.org
WELCOME TO THE VANCOUVER 2010
OLYMPIC TORCH RELAY TEAM
V a n c o u v e r 2 0 1 0 is an e x tra o rd in a ry o p p o rtu n ity to s h a re w ith th e w o rld th e v e ry b e st o f C a n a d a ;
re m a rk a b le p e rfo rm a n c e s , in d iv id u a ls an d e v e n ts w ill be h ig h lig h te d fro m F e b ru a ry 12 to 28, 20 1 0
d u rin g th e d a y s of th e O ly m p ic W in te r G a m e s . B e fo re th e G a m e s b e g in , th e O ly m p ic T o rc h
R e la y w ill e n g a g e an d in s p ire C a n a d ia n s th ro u g h o u t th e c o u n try as w e m a k e o u r w a y fro m th e
sta rt p o in t in V ic to ria , B ritish C o lu m b ia , to C a n a d a ’s n o rth , ea st, s o u th an d w e s t b e fo re lig h tin g
th e O ly m p ic C a u ld ro n in V a n c o u v e r a t th e O p e n in g C e re m o n y . It w ill be 106 d a y s o f d is c o v e ry ,
e x c ite m e n t an d m o tiv a tio n as w e c o n n e c t all of C a n a d a to th e O ly m p ic G a m e s . M o st o f th e d a ys
w ill be lo n g an d c h a lle n g in g , b u t yo u w e re ch o s e n to b e a p a rt o f th is hig h p e rfo rm in g te a m
b e c a u s e o f y o u r skills, p a ss io n an d th e p e rs o n a l d iffe re n c e yo u ca n m a k e in th e d e liv e ry of th is
o n c e -in -a -g e n e ra tio n o p p o rtu n ity .

T h is c re w h a n d b o o k h a s be e n p re p a re d to h e lp you u n d e rs ta n d th e d a y -to -d a y w o rk in g s o f th e
e n tire te a m an d th e a c tiv itie s th a t g o in to p u ttin g on a re la y of th is m a g n itu d e . B y th e tim e you are
d o n e re a d in g it, you s h o u ld h a ve a g o o d o ve rv ie w , b u t n o t all th e a n sw e rs. M a n y of th e s p e c ific s
w ill be c o v e re d b y th e in d iv id u a l fu n c tio n s d u rin g th e d e ta ile d tra in in g e v e n t th ro u g h o u t th e
p ro c e s s o f c o m p le tin g th e re la y. I a s k yo u to w o rk c lo s e ly w ith y o u r m a n a g e r to se t e x p e c ta tio n s
o n a d a ily / w e e k ly / re la y b a sis to e n s u re an u n d e rs ta n d in g of o u r s e rv ic e le v e ls an d clie n ts.
Q u e s tio n s are im p o rta n t and I e n c o u ra g e yo u to fo llo w up w ith th e m a n a g e rs th ro u g h o u t th e
tra in in g an d th e relay. M a n y so u n d p rin c ip le s h a v e g o n e in to th e p la n n in g of th e s e rv ic e s , but
n o th in g re p la c e s live a ctio n , so w e w ill lik e ly se e a d ju s tm e n ts to th e w a y w e d o th in g s a s w e
p ro g re s s d o w n th e ro a d . Y o u r s o lid u n d e rs ta n d in g of w h a t w e a re e a ch w o rk in g to a c c o m p lis h ,
w ill a id yo u in a d ju s tin g to c h a n g e s a n d d ire c tin g y o u r ju d g e m e n t w h e n re q u ire d .

W e a re all lo o k in g fo rw a rd to a p h e n o m e n a l e ve n t. E ve ry d a y , th e re la y w ill g e n e ra te a re m a rk a b le
a m o u n t of e n e rg y in e a ch of us, b u t it w ill a ls o ta x us to o u r lim its. E v e ry o n e w e to u c h w ill be
s p e c ia l, e v e ry p la c e w e v is it w ill be u n iq u e an d e v e ry c e le b ra tio n w ill b e fa s c in a tin g . O u r d a y s w ill
be lo n g a nd e x h a u s tin g b u t th e re w a rd s w ill be g re a te r th a n a n y of us ca n im a g in e . T h is is an
o p p o rtu n ity a n d e x p e rie n c e th a t w e w ill ta k e w ith us e v e ry w h e re w e go fo r th e rest of o u r lives.

J im R ich a rd s,
P ro g ra m D ire c to r

CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 1

Source : Le Centre d'Etudes Olympiques - Bibliothèque


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OLYMPIC FLAME AND TO R C H ...................................................................................... 33


OLYMPIC TORCH RELAY CREW HANDBOOK T h e O ly m p ic F la m e ..................................................................................................................................... 33
TABLE OF CONTENTS T h e L ig h tin g a n d H a n d o v e r C e re m o n y - G re e c e ............................................................................. 33
L ig h tin g of th e O ly m p ic C a u ld ro n ...........................................................................................................33
T h e O ly m p ic T o rc h ...................................................................................................................................... 33
OVERVIEW............................................................................................................................. 6 T h e C o m m u n ity C a u ld r o n ........................................................................................................................ 34
O ly m p ic T o rc h R e la y C re a tiv e T h e m e .................................................................................................... 6 S a fe ty L a n te rn s ............................................................................................................................................. 34
T h e S p irit of th e R e la y ....................................................................................................................................7 TORCH RELAY OPERATIONS.........................................................................................35
T o rc h R e la y T e a m .......................................................................................................................................... 7 R o u te D e v e lo p m e n t.................................................................................................................................... 35
V a n c o u v e r 2 0 1 0 O ly m p ic W in te r G a m e s ............................................................................................... 8 R o u te O p e ra tio n s (A d v a n c e )................................................................................................................... 35
T o rc h R e la y C o m m u n itie s and R e s id e n ts ..............................................................................................8 E v e n ts on ro u te ............................................................................................................................................. 36
T o rc h b e a r e r s .....................................................................................................................................................8 Start of The D a y ..............................................................................................................................36
R e la y R o u te ....................................................................................................................................................... 8 Photo O pportunities........................................................................................................................36
Torchbearer S p lits .......................................................................................................................... 36
TEAM DESCRIPTION AND STRUCTURE........................................................................10
Community S to p s ............................................................................................................................36
R O A D /C o m m a n d C e n tr e ...........................................................................................................................10
Tim e Adjustment B reaks................................................................................................................36
T e a m D e s c rip tio n ...........................................................................................................................................10
Aboriginal Flame B lessing............................................................................................................. 36
O ly m p ic T o rc h R e la y P a rtn e rs ..................................................................................................................11 P a rtn e r E v e n ts A lo n g th e R e la y ........................................................................................................... 37
Presenting P artners......................................................................................................................... 11 Designated Sponsor S tops............................................................................................................ 37
Government Partners....................................................................................................................... 12 Olympic Flame After Hours Events (F A H )................................................................................. 37
Signature S upporters....................................................................................................................... 13
P rim a ry a n d C o re C o n v o y ....................................................................................................................... 38
Signature Suppliers...........................................................................................................................13
V e h ic le s .............................................................................................................................................38
Special Acknowledgem ents............................................................................................................ 13
Convoy P a rking ........................................................................................... ...................................40
Service Providers.............................................................................................................................. 14
Positioning of Core Convoy V e h icle s..........................................................................................40
COMMUNITY CELEBRATIONS.........................................................................................15 F e rry O p e ra tio n s ..........................................................................................................................................41
M id d a y a n d E v e n in g C e le b ra tio n s .......................................................................................................... 15 F lig h t O p e r a tio n s .........................................................................................................................................41
C e le b ra tio n A d v a n c e .................................................................................................................................... 16 A lte rn a tiv e M o d e s o f T ra n s p o rt (A M T )................................................................................................41
R u n o f S h o w ....................................................................................................................................................18 R e m o te O p e ra tio n s .....................................................................................................................................42
Celebration S ta g e ............................................................................................................................. 18
S p id e r O p e r a tio n s ....................................................................................................................................... 42
Celebration F o o tp rin t....................................................................................................................... 19
T ra ffic M a n a g e m e n t................................................................................................................................... 43
Remote C elebrations....................................................................................................................... 22
R o u te C o m m u n itie s ..................................................................................................................................... 2 2 OLYMPIC FLAME PROTOCOL......................................................................................... 44
A b o rig in a l C o m m u n itie s ............................................................................................................................. 22 T ra n s fe rrin g th e O ly m p ic F la m e ............................................................................................................44
O ly m p ic F la m e a n d Log o P o lic y ............................................................................................................ 44
TORCHBEARERS............................................................................................................... 23
S a fe ty L a n te rn s .............................................................................................................................................44
T h e T o rc h b e a re r R o le ................................................................................................................................. 23
Supervision of Safety Lanterns.................................................................................................... 44
V a n c o u v e r 2 0 1 0 T o rc h b e a re r R e q u ire m e n ts .....................................................................................23
Location of Safety Lanterns.......................................................................................................... 44
V a n c o u v e r 2 0 1 0 T o rc h b e a re r P ro g ra m s ..............................................................................................24 Flame Transfer From Safety Lantern To Torch......................................................................... 45
Program O verview ............................................................................................................................24 Olym pic Torch To Safety L a n te rn ............................................................................................... 45
Coca-Cola & RBC Public C o n te sts............................................................................................... 24
T ra n s fe r a t C e le b ra tio n s C a u ld ro n ........................................................................................................ 45
VANOC Stakeholder Torchbearer Program s.............................................................................. 25
A lte rn a tiv e M o d e s o f T r a n s p o r t............................................................................................................. 45
Team Program s.................................................................................................................................25
Torchbearer Experience: A Day In the Life..................................................................................25 A irp o rt A rriv a l.................................................................................................................................................46
S p e c ia l T o rc h b e a re r R o le s ........................................................................................................................ 25 A irp o rt D e p a rtu r e ......................................................................................................................................... 46
Community Task Force (CTF) Torchbearer.................................................................................25 F la m e A fte r H o u rs ( F A H ) ......................................................................................................................... 46
Torchbearer on Alternative Mode of Transportation (A M T )..................................................... 26 F la m e O u ts .....................................................................................................................................................46
Team Torchbearer............................................................................................................................26 D a n g e ro u s G o o d s ........................................................................................................................................46
Remarkable T o rch b e a re r................................................................................................................26 SECURITY............................................................................................................................ 47
Partner E nhancem ents................................................................................................................... 26 R o ya l C a n a d ia n M o u n te d P o lic e (R C M P ).......................................................................................... 47
T o rc h b e a re r O p e r a tio n s ............................................................................................................................. 27 E s c o rt R u n n e rs ............................................................................................................................................. 47
Torchbearer Collection P o in ts ....................................................................................................... 27
O ly m p ic F la m e A tte n d a n ts ....................................................................................................................... 47
Torchbearer Shuttle Buses............................................................................................................. 28
Exchange Points............................................................................................................................... 28 DAYBOOKS......................................................................................................................... 48
Torch Operations, Safety and T ra in in g ........................................................................................29 H o w to R e a d Y o u r D a y b o o k Itin e r a r y .................................................................................................. 54
Torchbearer Operations Team R oles........................................................................................... 30 General Inform ation........................................................................................................................ 54
Shuttle Team T a sks......................................................................................................................... 31 Route Marking and Pilot Team s................................................................................................... 58
T o rc h S a le s .....................................................................................................................................................32 PROMOTIONS......................................................................................................................61
M a rk e tin g O p e ra tio n s ..................................................................................................................................61

2 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 3

Source : Le Centre d'Etudes Olympiques - Bibliothèque


C o m m e rc ia l R ig h ts M a n a g e m e n t........................................................................................................... 61 Crew Uniform P ie ce s....................................................................................................................... 76
Protecting our Partners’ R ights...................................................................................................... 61 A lte ra tio ns.......................................................................................................................................... 77
Ambush M arketing............................................................................................................................61 Personal P roperty............................................................................................................................. 77
Responsibilities..................................................................................................................................61 Code of Conduct in U n ifo rm ........................................................................................................... 77
M e rc h a n d is e ....................................................................................................................................................62 TRANSPORT AND LOGISTICS......................................................................................... 78
Community Merchandise Program................................................................................................ 62 Motor Vehicle D iaries....................................................................................................................... 78
Exclusive Torchbearer Merchandise P rogram ............................................................................62 Vehicle R efueling.............................................................................................................................. 78
Community Celebrations Retail P ro g ra m .................................................................................... 62 Drivers License and A bstract..........................................................................................................78
In-Store Retail P ro g ra m .................................................................................................................. 62 Speed A ssum ptions......................................................................................................................... 78
G u e s t R e la tio n s ............................................................................................................................................. 62 Crew Change V e h ic le ......................................................................................................................78
COMMUNICATIONS............................................................................................................ 63 Maintenance of V ehicles................................................................................................................. 78
P u b lic R e la tio n s ............................................................................................................................................. 63 Vehicle A ccid e n t............................................................................................................................... 79
Vehicle B reakdow n...........................................................................................................................80
C o m m u n ity R e la tio n s ...................................................................................................................................63
B ro a d c a s t a n d M u ltim e d ia O p e ra tio n s ..................................................................................................63 TELECOMMUNICATIONS AND TECHNOLOGY.............................................................81
E le c tro n ic C o m m u n ic a tio n ..........................................................................................................................64 E quipm ent.......................................................................................................................................... 81
Technology......................................................................................................................................... 81
M e d ia R e la tio n s a n d O p e r a tio n s .............................................................................................................64
T elecom m unications........................................................................................................................ 81
M e d ia O p e r a tio n s ......................................................................................................................................... 64
Radio Communication P ro to co l..................................................................................................... 84
Advanced media briefing................................................................................................................. 64
Mobile Phones/Smart Phone D evices.......................................................................................... 86
Advanced media registration.......................................................................................................... 65
Laptops, Mobile Devices and other Removable Device S ecurity........................................... 86
W alk-up media registration..............................................................................................................65
Equipment re sp onsibility................................................................................................................. 86
Media 1 vehicle and Media 1 registration .................................................................................... 65
CREW CONDUCT............................................................................................................... 87
Media access to remote locations................................................................................................. 66
Drugs, Alcohol and S m o kin g ..........................................................................................................87
Media material & F L A M E ................................................................................................................ 66
Blogging / F acebook........................................................................................................................ 87
Spokespeople.................................................................................................................................... 66
Hotel C onduct.................................................................................................................................... 87
ABORIGINAL PARTICIPATION......................................................................................... 67 Personal S a fe ty.................................................................................................................................87
A b o rig in a l T o rc h b e a re rs ..............................................................................................................................67
MEDICAL SERVICES.......................................................................................................... 88
Aboriginal Community Torchbearers.............................................................................................67
Colds and F lu .................................................................................................................................... 88
Aboriginal Language T orchbearers............................................................................................... 67
Medical O fficer................................................................................................................................... 90
Aboriginal Sport Hero T o rch b e a re rs.............................................................................................67
Family E m ergencies............................................................................................................... 90
Urban Aboriginal Community Hero T o rch b e a re rs......................................................................68
H o n o u ra ry E ld e r F ire k e e p e rs and O ly m p ic F la m e B le s s in g ........................................................ 68
FINANCE...............................................................................................................................91
F lig h ts..................................................................................................................................................91
O ly m p ic F la m e A tte n d a n ts ........................................................................................................................ 68
A ccom m odations.............................................................................................................................. 91
REST OVER NIGHT OPERATIONS.................................................................................. 69 Per D ie m s .......................................................................................................................................... 91
A c c re d ita tio n ....................................................................................................................................................69 Petty Cash & Expense R eim bursem ent.......................................................................................91
Accreditation P a s s e s ....................................................................................................................... 70 APPENDICES....................................................................................................................... 92
R O N D o c u m e n ts : Itin e ra ry, R o ste r, a n d C re w L is t.......................................................................... 71
O T R C o m m u n ity E n g a g e m e n t C o n s id e ra tio n s .................................................................................92
A c c o m m o d a tio n ............................................................................................................................................. 72
C o re C o n v o y V e h ic le s ............................................................................................................................... 101
Arrival at H otel................................................................................................................................... 72
R e p o rt of A u to m o b ile A c c id e n t o r D a m a n g e ....................................................................................103
Checking I n ........................................................................................................................................72
V A N O C M o to r P ool L o g ........................................................................................................................... 105
Hotel F acilities................................................................................................................................... 72
W ake-Up Calls, Alarm Clocks, And R oom m ates....................................................................... 72 R e m o te N o rth F lig h t S c h e d u le .............................................................................................................. 106
Parking A rea.......................................................................................................................................73 N o rth e rn B C F lig h t S c h e d u le .................................................................................................................. 107
Checking O u t..................................................................................................................................... 73 C e le b ra tio n S it e s ........................................................................................................................................ 108
Hotel C h a rg e s ................................................................................................................................... 73 R est O v e rn ig h t A c c o m m o d a tio n s S c h e d u le ..................................................................................... 113
Incidentals.......................................................................................................................................... 73 R est O v e rn ig h t L a u n d ry S c h e d u le ....................................................................................................... 117
M a il...................................................................................................................................................... 73 F re n c h T o rc h R e la y T e r m in o lo g y .........................................................................................................118
Move to next H otel............................................................................................................................ 73 A c r o n y m s .......................................................................................................................................................119
Accommodation L o ca tio n s ..............................................................................................................73
R O N O ffic e T e c h n o lo g y S e rv ic e s a n d C o n n e c tiv ity ........................................................................74
F o o d & B e v e ra g e s ........................................................................................................................................ 74
Breakfast.............................................................................................................................................74
Beverages and snacks.....................................................................................................................74
Lu n ch...................................................................................................................................................74
Evening M eal..................................................................................................................................... 75
L u g g a g e ............................................................................................................................................................75
L a u n d r y .............................................................................................................................................................75
U n ifo rm s ............................................................................................................................................................76

4 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 5

Source : Le Centre d'Etudes Olympiques - Bibliothèque


Guiding Principles
OVERVIEW
1. Visit urban and rural areas in every province and territory in Canada while traveling coast to coast
to coast
OLYMPIC TORCH RELAY CREATIVE THEME
2. Use a torchbearer selection process that is fair and transparent
Inside every one of us, dreams lie waiting for their moment to be born. That incandescent moment when a
spark leaps to life, and becomes a flame. Those occasions when our imagination is ignited, and when a
3. Partner with communities along the route to organize local celebrations
spirit larger than ourselves rises inside and moves us to action.

These are the m om ents that the Vancouver 2010 Olympic Torch Relay will strive to create every day, for 4. Provide opportunities for communities not along the route to participate
every one, in every part of Canada.
5. Showcase achievem ents of Canadians of all levels of ability
The Relay serves to bring Canada together by uniting us all through the captivating promise and power of
the Olympic and Paralympic flames. 6. Maximize national and international m edia coverage, promoting the Gam es and Canada as a
destination
The Vancouver 2010 Olympic Torch Relay is a 106 day celebration of the possible. 106 days of light shining
on the people and places that define our national character. 106 days of Canadians inspiring Canadians to 7. Make use of technology in an innovative and creative way
be their best.
8. Create an opportunity for legacies (physical and emotional) to remain in communities as a result of
Everywhere the torch travels, it will unleash dreams and inspire pride. It will reveal sides of Canada that their involvement in the torch relay
many Canadians have never seen before. It is the chance to carry history in our hands, and to hold high our
hopes for the future. 9. Showcase the heritage and traditions of the aboriginal people of Canada

Like a fuse, the torch relay will wind its way across Canada, burning with purpose and intensity as it builds to 10. Inspire and create a sense of optimism and hope among all youth within Canada
a climax in Vancouver, but leaving countless other enduring fires burning in its wake: a glow of northern
lights, stretching from coast to coast to coast. 11. A pply sustainable practices to the developm ent and operations of the Relays

O ur purpose is to create shining m om ents-flashpoints of emotion whose energy can warm the hearts of an 12. O ptim ize revenue and manage costs in order to operate self-funding Relays
entire nation. The Torch ignites our dreams. Our actions feed the fire.
13. Deliver the Relays in a safe and secure manner
The Vancouver 2010 Olympic Torch Relay is about starting every day full of hope, and ending every day
knowing that we have shared our light and life with those around us. It’s not ju st the torch that we pass, but
14. Construct strong partnerships with sponsors, government, media and local communities
the fire of friendship and inspiration.
15. Build exceptionally strong enthusiasm in host communities in Vancouver, W histler and the Province
This is the time when all things are possible.
of British Columbia
This is the place where strangers stand shoulder to shoulder as friends.
This is the opportunity for local heroes to become national inspirations.
This is the moment to believe in the greatness inside us all. THE SPIRIT OF THE RELAY
This is the power of 30 million flames, burning as one.
It would be difficult to quantify the hours of work and planning that has gone into delivering the Vancouver
- Hyphen Communications, 2 00 7 2010 Olympic Torch Relay. Equally as difficult to quantify is just how much these 106 days of celebration will
mean for Canada, comm unities and Canadians. The spirit of the relay is one of the most fantastic and
Vision
unifying forces on earth. Canadians - and Olympic followers around the world - will look with great
anticipation to the events that occur during our torch relay. We w ant to ensure the events are as positive as
A unifying journey that lights the land, generates pride in our nation, and celebrates the possible!
possible and portray a young, vibrant and welcoming country.
Mission

To create excitem ent and build momentum for the Vancouver 2010 Olympic and Paralympic W inter Games
TORCH RELAY TEAM
by producing torch relays that engage and inspire Canadians
The 2010 Olympic Torch Relay will touch the soul of the nation and inspire the world by delivering
extraordinary events that truly celebrate the possible. The torch relays will bring Canada and the world
together, to unite all with the promise and power of the Olympic Flame. Along the way, we expect to
Strategic O bjectives
generate trem endous attention from m edia at a local, provincial, national and international level.
• To engage Canadians and their communities, reflecting and showcasing the diversity of our people and
our land It takes a lot of planning to put on a 106-day Olym pic Torch Relay. It also takes a lot of dedication and
• To celebrate the possible in Canada and among Canadians: our past, present and future heart. The torch relay team members are all ambassadors for VANOC and the Olympic Movement. As
• To create a uniquely Canadian event that generates pride and builds enthusiasm and support for the such, we need to ensure that we bring with us the energy, enthusiasm and spirit that are expected of such a
Vancouver 2010 Olympic and Paralympic W inter Games. positive and uplifting event.
• To promote the peaceful and inspirational ideals of Olympism and Paralympism, stimulating and
involving the youth of Canada The torch relay team is comprised of people with very different backgrounds and from all across the planet.
Though m any different roads have brought us to this point, the 45,000-kilom etre journey we are about to

6 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 7

Source : Le Centre d'Etudes Olympiques - Bibliothèque


share is one we will travel down side-by-side. W e need the support of our team mates to ensure we stay Carried by relay from Olympia, Greece, to the Gam es host city, the Olympic Flame travels across Canada.
strong, stay positive and share the Olympic Spirit with as many people as possible. For the millions of The passage of the Olympic Flame announces the upcoming Olympic Gam es and allows those following its
Canadians that will experience the Vancouver 2010 Olym pic Torch Relay, their experience could be made journey to discover their culture and customs. The torch relay will bring Canada and the world together, to
forgettable or unforgettable by the small things we do, say and share. Please remember the role you play in unite all with the promise and power of the Olympic Flame.
making each moment an once-in-a-lifetime experience.
The Olympic Flame will pass through as m any as 1,036 communities celebrating Canada’s rich history,
natural scenery and diverse cultural heritage. The relay will stop twice daily for comm unity celebrations
VANCOUVER 2010 OLYMPIC WINTER GAMES along the route.

The Vancouver 2010 Olym pic and Paralym pic W inter Gam es are Canada’s Games! Considerations for route developm ent included:

This is our tim e to shine, our time to show the world who we are and what we can do - from coast to coast to • Visiting every province and territory stretching from coast to coast to coast across Canada
coast.
• Highlighting innovation
• Highlighting sporting and Olym pic history
Beyond the showcasing of outstanding athletic and cultural performances, we believe the Games can touch
the soul of our nation. The Games have the capacity to inspire people of all ages, prompt community • Showcasing multicultural and aboriginal highlights
celebration and pride, foster unity, embrace diversity and instill a genuine spirit of peace in us all. Through • Geographic and historical attractions
the Games we can become nation-builders, champions at home and at play and we can become better • Using alternative modes of transport, some of which may be unique for a particular community
citizens of the world. • Government, comm unity and sponsor requests
• Cultural festivities and major events
Although the 2010 W inter Games will be held in Vancouver, the Gam es belong to us all - to all Canadians • Logistical requirements
and to everyone around the world who shares with us the ideal of a world made better through sport and the
sharing of our many different cultures. The following logistical issues were also determ ining factors:

• Overnight locations having sufficient beds for up to 250 crew members including partners
TORCH RELAY COMMUNITIES AND RESIDENTS • Total number of event days not to exceed 106
• Remote locations only accessible by airplane or ferry
For many people, the Olympic Torch Relay is their one opportunity to have a direct and personal interaction
• Distances between comm unities
with the Olympic Games. W e want to ensure it is as positive and memorable as possible. During the course
of the relay, we will learn about many of the people, places and accomplishments that make our country so • Reaching our projected total of 12,000 torchbearers
diverse and remarkable. • Convoy transportation (driving)

Members of the torch relay team must remember that though we are performing routine operations through The Vancouver 2010 Olym pic Torch Relay will include:
each of our 1,036 stops and it may become repetitive, that for each community and for each spectator along
the relay, it will be a new and exciting experience. The torch relay crew should help ensure that everyone • 106 days (102 event days)
has an enjoyable experience whether they are experiencing the relay on Day 1 or Day 106! Treat each • 189 community celebrations
comm unity and each interaction as a "first” and with a fresh perspective to ensure a consistent level of • 1,036 communities or places of interest (one-25 per day)
engagement from coast to coast to coast. • 118 Aboriginal communities
• 14 Canadian Forces Bases/Canadian Forces Stations
• 90 % of the Canadian population within one hour drive
TORCHBEARERS • 80 % of the Canadian population on route
Torchbearers will naturally have great excitement and energy around their participation in the Olympic Torch • 30 flight segments
Relay. This excitement and energy will be translated through their words and actions and will help • 13 ferry segments
dem onstrate the personal connection to the Olym pic Games that the Olympic Flame can offer. • 45,000 km travelled
• 22,000 land kilometres
When working with torchbearers, we should remind them that they are ambassadors for their community, • 18,000 air kilometres
their country and the Olympic Games. During each day of the relay, and in every community, their stories - • 1,000 water kilometres
and their spirit - will help make each moment magical and unique. You will be amazed by their stories and • 4,000 torchbearer kilometres
excitement; please ensure you do everything within your power to deliver an extraordinary experience for the • 12,000 torchbearers
torchbearers, their fam ily and their friends. • 102 teams of 20 torchbearers

RELAY ROUTE
The Vancouver 2010 Olympic Torch Relay route has been planned to allow for the greatest possible per
capita participation. Our goal was to create opportunities for the maximum number of Canadians to
experience the thrill of the Olympic Torch Relay and the Olympic Flame. The route will trace a path from
coast to coast to coast encompassing the entire nation and passing through every province and territory, as
we travel 45,000 kilometres, on the longest O lym pic Torch Relay ever completed inside a single country.
W ith a goal to reach as m any communities as possible, our transport plans include air, ferry, train, vehicle
and other types of transport. There will be approximately 4,000 kilometres of torchbearer segments.

8 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 9

Source : Le Centre d'Etudes Olympiques - Bibliothèque


TEAM DESCRIPTION AND STRUCTURE OLYMPIC TORCH RELAY PARTNERS
The 2010 Olympic Torch Relay would not be possible without the support and comm itment from our
ROAD/COMMAND CENTRE presenting partners, signature supporters and suppliers, and our governm ent partners. The following details
our partners, their respective marketing rights, and an overview of their marketing and activation programs
The torch relays team is structured among three distinct areas of expertise and focus; Operations, along with their respective roles on the relay and at celebration sites.
Promotions and Communications. The senior team is comprised by three directors and headed by the
It is the responsibility for all crew to recognize and support the comm itment of these very important partners.
program director who reports to the vice-president, sponsorship, sales and marketing.
All crew are to ensure that the partners’ rights and benefits are respected. If you have any questions
The delivery of the relay will be managed on the road by the Relay Operations and Direction (ROAD) team, regarding the rights and benefits of our partners, please contact a member of the Marketing department.
made up of the program director, the director of operations and the director of promotions. The Torch Relay
Command Centre (TORCC) will be located in the VANOC offices and will be operational throughout the PRESENTING PARTNERS
duration of the relay; the TORCC is lead by the director of comm unications. A director or manager will be
nominated daily to manage any necessary actions or decisions in both of these areas. Our Presenting Partners, Coca-Cola and RBC will be at the forefront of relay promotions and have been
included in overall decision making through involvement on the OTR Management Team. Both presenting
partners will be fully integrated into our operational planning along the relay. As a result of their level of
TEAM DESCRIPTION investment, our presenting partners receive extensive marketing rights and commercial activation
opportunities. They also had the exclusive right to conduct national consumer promotions to award a
significant number of public torchbearer slots.

Both Coca-Cola and RBC will have activation vehicles travelling within the core convoy along the relay (see
RELAY OPERATIONS AND DIRECTION TORCH COMMAND CENTER primary and core convoy section) as well as advance vehicles ahead of the core convoy distributing
giveaways and building excitement for the arrival of the Olym pic Flame. They will also have a significant
(ROAD) (TORCC) presence at all of our comm unity celebrations, both within the footprint at the celebration site and as part of
the overall show leading up to the arrival of the Olympic Flame.
Jim Richards
Program Director
Suzanne Reeves
Director
Finance
Administration
Guest Relations
Communications
L
I!
TORCH RELAY 1 T f iW WfTâ
RELAIS "F L A M M E ’
vancouver joio
Spokesman

MOC Relations
Communications The Coca-Cola Com pany has been associated with the Olympic Gam es since 1928 and is the longest
Vidar Eilertsen Christine Moore Chris Shauf Media Relations continuous corporate supporter of the Olympic Movement. Through the Olympic Games, Coca-Cola
Director Director Manager Torchbearers
encourages people to create their own path of “positivity” in everyday life by believing that anything is
Operations Promotions Communications RON
possible. The com pany’s sponsorship supports National Olym pic Committees in more than 200 countries to
Community Celebrations
help athletes train and compete. The Coca-Cola Company is the exclusive nonalcoholic beverage provider
to the Olym pic Gam es through 2020.

As presenting partner for the Vancouver 2010 O lym pic Torch Relay, Coca-Cola hopes to inspire people to
Route Marketing Media Relations take positive action and make a difference in their comm unities by dem onstrating their commitment to active
T ransport Torchbearers Media Operations
Medical / Security living and sustainability - and recognizing those individuals who are dedicated to pursuing positive change in
Community Celebrations Broadcast
Technology Aboriginal Participation Public Relations these areas.
RON PTR planning Web site
This will be Coca-Cola’s seventh time as presenting partner of the Olympic Torch Relay. As presenting
partner, they are proud to contribute to bring the 2010 Olympic Torch Relay to millions of Canadians and to
give them the opportunity to experience the Olym pic Flame.

The Olympic Torch Relay is a collective call to active optimism for Canadians. The Coca-Cola torchbearer
nomination campaign has been a trem endous call to action to Canadians to take positive actions in active
living and preserving the environment. Over the 106-day and 45,000 kilometre relay, Coca-Cola invites
Canadians to come together to cheer and celebrate in a nation-wide display of Open Happiness.

10 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 11

Source : Le Centre d'Etudes Olympiques - Bibliothèque


SIGNATURE SUPPORTERS
Our signature supporters, Bell, Bombardier, and the Hudson’s Bay Company have access to the OTR logo
TORCH RELAY and the opportunity to create promotional campaigns that align with the relay. They also received additional
RELAIS “ FLAMME
vancouver 2010
PRESENTING PARTNER
torchbearer positions, the opportunity to activate at comm unity celebrations, and the opportunity to select
PARTENAIRE PRINCIPAL
locations along the relay route for hosting and hospitality that will be integrated into the overall Relay plans.
Moreover, each one has contributed to the OTR in their respective way:
The Royal Bank of Canada (RBC) is a premier national partner and the official banking and Insurance
partner for the 2010 W inter Games. RBC has supported the Canadian Olympic Team since 1947. Bell is the official supplier of telecomm unications technology that we will be using
throughout the relay.
RBC’s torchbearer program is focused on encouraging Canadians to ‘Create a Better Canada’ by pledging
to do something big or small in their daily lives to contribute positively to their communities. Their brand Bell’s main marketing activity will revolve around a virtual torch, which is a mobile
message on the road will be Together we can Create a Better Canada. RBC will encourage and inspire application that can be passed between cell phones.
Canadians to help create a better Canada by profiling ways in which Canadians can take steps to live more
sustainably in their daily lives, and celebrating RBC’s support of the Olympic Gam es and involvement within Bell will have a presence at celebrations with street team s in major markets, and through regional
comm unities across the country. subsidiaries such as Bell Aliant in the Atlantic, Telebec in Quebec, NorthernTel in Northern Ontario, and
Northwestel in the far North.

GOVERNMENT PARTNERS
BOMBARDIER
Canada
The G overnm ent of Canada is a proud supporter of the Vancouver 2010 Olympic Torch Relay, and has
Bom bardier is the designer and m anufacturer of the 2010 Olympic Torch, as well as the cauldrons that will
be used at each of the comm unity celebrations along the relay.

Bombardier will not have a physical presence along the relay, but will promote their OTR involvement via a
contributed funding to offset both operational costs, and to enhance comm unity celebrations. The
Government of C anada’s marketing rights are similar to those of Coca-Cola and RBC. short video on screen at celebrations.

BRITISH H udson’s Bay Com pany is the designer and manufacturer of the 2010 Olympic
C o l u m b ia Torchbearer uniform as well as VANOC crew uniforms.
w w w .g o v .b c .c a 212
They will have a retail presence at the vast majority of comm unity celebrations
As the post province, the Governm ent of British Columbia's contribution is adding value to the OTR by along the route with XP Events executing their mobile concessions on the road.
extending the number of days and enhancing the comm unity celebrations within the province. Their
H U D S O N ’S BAY CO
sponsorship rights and benefits are comparable to those enjoyed by the signature supporters.

SIGNATURE SUPPLIERS
Our signature suppliers, Visa, CanW est and the Globe & Mail received access to the OTR logo for internal
promotion, but have no external marketing rights. Signature suppliers also received the opportunity to select
a stop on the route to be included into overall relay plans, and a number of torchbearer slots for internal use.

SPECIAL ACKNOWLEDGEMENTS
The Vancouver 2010 Olympic Torch Relay would not be possible without the trem endous and enthusiastic
support of both the Royal Canadian Mounted Police (RCMP), please see Security section; and the
celebration communities and route communities, please see the Community Celebration section.

12 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 13

Source : Le Centre d'Etudes Olympiques - Bibliothèque


SERVICE PROVIDERS

In addition to the OTR sponsors, we have many organizations that we w ork with to deliver the torch relay
journey.
COMMUNITY CELEBRATIONS
Community celebrations will give the entire comm unity the opportunity to experience and celebrate the
Olympic Torch Relay and share the excitement and spirit with that community. Community celebrations are
COMPANY SERVICE RELATIONSHIP two-hour events hosted by local comm unities, with input from VANOC, the presenting partners, and the
Air Canada Northern BC flight segment VANOC Sponsor Government of Canada, to celebrate the passage of the Olympic Flame along the national route. There will
A ir North Remote flight segments be 189 celebrations (162 community and 27 remote comm unity celebrations) throughout Canada, see
Service Contract
BC Ferries celebration sites appendix.
All ferry segments in BC Service Contract
Bombardier Torches, Cauldrons, and Cradles VANOC & OTR Sponsor The centerpiece of all celebrations will be the arrival of the Olympic Flame. Activities will take place before
Canadian Border Services Pre-screening on International flight and and after this arrival. A community torchbearer will arrive on the stage approximately one hour after the
Agency CBSA warehouses Service provider celebration begins and light a portable cauldron w hich will continue to burn for the remainder of the
celebration.
Canadian Pacific Railway Distribution, W est to East, Crew
(CPR) Secondment VANOC Sponsor
Canadian Tourism MIDDAY AND EVENING CELEBRATIONS
Commission (CTC) International visiting media program Service Contract
Most days on the relay will feature two celebrations. The midday celebrations will start at approximately
Departm ent of National
Athens flight and flights to Alert Service Contract 12h00 while the evening celebration will start at approximately 18h00. The celebrations will be operated in a
Defence (DND)
very similar manner with a few m inor exceptions.
Environment Canada W eather prediction and forecasting Service Provider
F&D Changes Motorhome retrofit In most circumstances, the midday celebration will end with the introduction of the torchbearer team, the
Service Contract
GMCL lighting of their torch from the cauldron and their departure from the stage to recommence the relay. The
Vehicles and service centres Service Contract evening celebration will end with the cauldron being extinguished.
Choeur du Nouveau Monde
(Gregory Charles) Célébration Entertainment Service Contract Coca-Cola and RBC will have activations/footprints at both celebrations. Bell and the Hudson’s Bay
Harbour Air Seaplane to Salt Spring Company will also have activations at the majority of the celebrations.
Service Contract
Image Pacific Broadcast and Multimedia Service Contract SCOPE
Inventa / Ignition Celebrations Service Contract
Ken Borek Air Grise Fjord flight segment The comm unity celebrations team is comprised of the community celebrations manager, production
A ir North Subcontract
Marine Atlantic manager, two stage team s and an MC.
NL to NS ferry segments Service Contract
National Car Rental Vehicle car rental on remote segments Service Contract All of the stage crew and the production manager are employed by two companies, Inventa and Ignition,
who have been contracted as a partnership to provide all of the technical infrastructure and expertise for the
Pacific Freight Forwarding Freight forwarding company VANOC Supplier comm unity celebrations.
Penske Commercial truck rentals Service Contract
Petro-Canada Fuel, car washes and certigard The operations manager/produce will be the overall m anager at each celebration - including the overall
VANOC Sponsor
footprint management and the celebration run of show. He will liaise with the community task force
Provincial Airlines Hopedale and St. Anthony flight segment A ir North Subcontract representative and the team leads from Coca-Cola and RBC as well as other sponsors.
QEK Vehicle servicing and retrofitting GM Subcontractor
Thom as Bus Shuttle buses The two stage team s will le a p frog’ one another along the relay route with one team executing the midday
Service Contract
celebrations while the second sets up for the same day’s evening celebration. Each team will conduct
Transport Canada Dangerous goods certificate Other exclusively midday or exclusively evening celebrations for two to three weeks before switching with one
another and repeating the same pattern.

A bilingual master of ceremonies (MC) will be employed to run the majority of celebrations. Often the MC
will perform at both the midday and the evening celebrations on the same day. The Communications team
will produce speaking and protocol notes for the MC.

All of the 189 celebrations are scheduled to be staged outdoors. There is an indoor contingency for each of
the celebration sites however these will only be used in the event of particularly poor weather.

A key role in the successful delivery of each celebration is the Celebration Advance team. Celebration
Advance will be responsible for liaising with the CTF several days before each celebration; be the eyes and
ears of the Celebration team until they arrive at the celebration site; and inspect the celebration site, brief
volunteers, train volunteer mascots, provide an operational briefing to volunteers, speakers, and entertainers
and comm unicate with the appropriate stage team to ensure that all plans are in place for the day of the
event.

14 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 15

Source : Le Centre d'Etudes Olympiques - Bibliothèque


Registered m edia will have access to a m edia riser adjacent to the front of house and/or the media corral • Confirm convoy parking at celebration site
im m ediately in front of the stage. Although the Community Celebrations team will provide the infrastructure • Confirm shore power hook-up if applicable and certified electrician to assist stage team in connecting to
for media interaction, their accreditation and handling are the responsibility of the Communications team.
power source
CTF, CCA, AND LOCAL VOLUNTEERS • Video mascot training with volunteers
• Source propane (in remotes sites only)
Com m unity Task Force (CTF) is a group of local representatives, frequently coordinated by the m ayor’s • Distribute/collect waivers from performers
°. ™ho. are resPonsible for all aspects of the relay’s passage through the comm unity and the celebration. • Possible meeting with RON hotel m anager at midday/evening celebration locations
I he CTFs liaise with the regional route coordinators and the celebrations operations managers. • Inspect convoy parking either at the hotel or in the community
• Phone call with route manager
Com m unity Celebration Agreem ent (CCA): All comm unities selected to host celebrations have signed • Complete and send status report to route and other key managers
f o m e n t s specifying arrangem ents for cooperation and assistance between the local community and
VANOC in connection with the staging of the relay and the comm unity celebration. T -1 day (P1)
• CTF status meeting
Local volunteers: CTFs have been requested to provide approximately 25 volunteers to assist with the set­ • Check collection point facilities at celebration site
up and delivery of the celebration. Their roles will include mascots, mascot handlers, production assistants, • Check crew lunch site (midday comm unity celebration only)
and security for the media area and backstage. Volunteers will be provided with an armband and toaue to ' • Collect community flag from CTF for inclusion on celebration stage
allow torch relay crew to identify them.
• Operational briefing with crew/volunteers
• W alk through run of show with crew/perform ers
Each of the two stage team s will travel with mascot (Quatchi and Miga) costumes. Local volunteers will be • Confirm CTF speaking notes
trained by the advance coordinator to perform these roles before and during the celebration.
• Confirm list of performers
• Check snow/car removal at celebration site
• Collect backup music/video from CTF
CELEBRATION ADVANCE • Meet with stage crew (midday celebration only)
• Meet with VANOC staff, RON, pilot etc (evening only)
The regional route coordinators, some pilots and certain members of the VANOC OTR team will fulfil the role • Phone call with route m anager (if required)
of celebration advance. Celebration advance will arrive in the celebration community three to four davs orior • Attend possible CHLVNHL match in the evening
to the flame arrival.
• Update and send status report to route and other key managers
• Meet any special/remarkable torchbearers if required
The regional route coordinators will not perform the role of celebration advance in their own regions as they
will be guiding the convoy in the role of two hour advance.
Day of celebration
Celebration advance will need to conduct research into the communities they’re supervising through notes • CTF status meeting
created by the RRCs. It is important for celebration advance to understand the current relationship between • Meet with stage crew (evening only)
the comm unity and the RRC responsible for them, and should be briefed by the RRC on any underlyinq • Introduce CTF contact(s) and volunteers to stage crew
issues that may cause problems for them going into the comm unity four days out. • Collect mascot uniforms from stage crew
• Distribute arm bands/toques to volunteers
Celebration advance is responsible for a wide variety of tasks including media briefings, training of staff and • Distribute wristbands to volunteers, speakers, and entertainers (could also be the MC, stage manager,
volunteers, confirming the layout of the celebration site and making sure all preparations have been volunteer)
conducted for the arrival of the stage crew. • Second mascot training with costumes
• Check positioning of portable toilets, F & B concession and artisan concession
Below is a list of the main duties celebration advance will perform in the days leadinq up to and durina the • Confirm snow/car removal complete at celebration site
comm unity celebration.
• Assist in trouble shooting with CTF if issues arise prior to or during the celebration
T - 3 days (P3) • Brief two hour advance on arrival at site
• Brief command on any alterations to flam e arrival plans
• Travel to the next celebration comm unity four days ahead
• Brief/walk final torchbearer through their slot and explain lighting of the cauldron
• SMS/Email route m anager status on arrival
• Keep an eye on the torchbearer corridor and make sure it’s clear for the final torchbearer
• Review celebration site layout plans with comm unity task force representatives
• Check for any security risks or concerns
Possible inspection of comm unity celebration site and phone call to the celebration manager while
onsite (depending on distance travelled and arrival time)
The scope of celebration advance is extended in approximately 30 remote celebration destinations and will
• Plan following days m edia briefing with the mayor or local representative
also include sourcing/handing back of convoy vehicles, briefing torchbearers, sourcing of propane for the
T - 2 days (P2) cauldron, preparing torches, training local crew/drivers, marking the route and other duties as required.

• CTF status meeting including local law enforcement briefing and status
• Media briefing together with mayor or local representative
• Call to m edia and PR manager or command centre if any issues experienced during media briefing
• Possible inspection of comm unity celebration site and phone call to the celebration manaqer (if not
completed the day before)
• Confirm production vehicle parking at celebration site

16 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 17

Source : Le Centre d'Etudes Olympiques - Bibliothèque


athletes to comm unicate an inspiring message for tomorrow. This will be achieved through on stage
engagement and interactive exhibits illustrating how small deeds today will create a better Canada for us all.
RUN OF SHOW
The run of show (ROS) tem plate appears on page 21. The ROS features the following elements: CELEBRATION FOOTPRINT
• 50 minutes of entertainment provided by the community
The comm unity celebration sites were selected by the Operations team during their visits to the
• Entertainment provided by Coca-Cola, RBC and the Government of Canada communities. They include locations such as downtown streets, shopping center parking lots, sporting
• Community torchbearer arrival and lighting of the portable cauldron stadiums, and city squares.
• National anthem
• Speech/proclamation by federal and provincial governm ent representatives Each celebration footprint will include the following elements (see diagram on next page):
• Speech by local community representative
• Speech and gift presentation by VANOC representative Provided by VANOC/sponsors Provided by CTF
• Mobile stage • Food & beverage concession*
Several celebrations in key cities such as past Olympic cities and capital cities may be longer and more • Mobile video screen • Artisan concession*
elaborate than the standard program. • Front of house tent • Portable toilets*
• Media risers • Safe assembly area (this is the term to be
CTFs are required to submit their proposed ROS to the Community Celebrations department for approval. used rather than ‘protest area’)
• Coca-Cola & RBC activation areas
The Celebrations team will work directly with the CTF to confirm the exact schedule and technical elements
of the show. • HBC merchandise trailer*
• Bell activation area*
• Media corral (reserved area immediately in
CELEBRATION STAGE front of the stage where registered media
can assemble)
All but the remote celebrations will take place on our mobile stage. In transport mode the stage looks like a
*These elem ents will not necessarily feature at all celebrations.
normal 18-wheel semi-trailer. Upon arrival at the celebration site the trailer converts into a 9.75m x 7.32m
(32’ x 24’) stage. The stage will be rigged with speakers, lights, and branded signage. The set-up and CTFs must abide by contractual obligations related to IOC, VANOC, and Olympic Torch Relay sponsors (i.e.
rigging of the stage will take several hours.
they must respect sponsor product categories within concession, etc).
The stage features a covered green room on stage left (the right hand side as one faces the stage) where A torchbearer corridor through the audience will be formed on the ground immediately in front of the stage.
entertainers/speakers will assemble immediately before coming on stage.
Once the relay arrives at the celebration site a torchbearer will run through this corridor and on to the stage.
O ther features of the stage include:
• Backstage stairwell to access the stage
• Backstage wheelchair lift for speakers in wheelchairs to access the stage CELEBRATION STAGE GRAPHICS
• Portable cauldron
• Speakers podium
• Banners and/or signage across the top of the stage, the back wall and over the speakers (stage left and WITH GLOWinG HB3RTS
right) Des PLUS BRILLanTS eXPLOITS
Each element of the celebration stage is unpacked and rigged at each celebration then repacked for
transport to the next community.

Access to the backstage/stage will be strictly controlled. Only those individuals with security wristbands and
staff accreditation will be granted access. W ristbands will be distributed to speakers and entertainers on the
TORCH RELAY
day of the celebration. REiAJS nriAM M f

Coca-Cola will encourage communities across Canada to Open Happiness with on stage performances,
com m em orative package product sampling and interactive exhibits designed to engage audiences of all
ages. Coca-Cola will emphasize the importance of living green at each midday celebration with the vancouyf icouver » vancouver 2010

C oca-Cola Recycling team. Their midday celebration activation will also include comm emorative package
product sampling, interactive drum tower and photos with the torch / advance vehicle in some communities.
C oca-cola will take visitors through an Open Happiness experience at each evening celebration with
historical torch displays, torchbearer stories, interactive game and the chance to contribute the largest
message in a bottle in Canada! For the evening celebration, Coca-Cola will also include commemorative
package product sampling, interactive drum tow er and photos with the torch.

RBC will bring to Canadians an inspirational platform, encouraging them to come together to help Create a
Better Canada, leaving a sustainable legacy for Canada after the 2010 Olympic Games. In establishing this
legacy, the RBC Create a Better Canada Experience will harness the power of the Olympic Gam es and its

18 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 19

Source : Le Centre d'Etudes Olympiques - Bibliothèque


CELEBRATION FOOTPRINT DIAGRAM COMMUNITY CELEBRATION RUN OF SHOW

SEGMENT
DESCRIPTION NOTES PROVIDED BY
TIME
VANOC (Video/Music)
Pre-event Activities / Provincial video, 0:20
MOBILE STAGE
Rehearsals Partner Recognition

/ Fanfare to start show Music/video VANOC


CAULDRON W elcome Announcem ent VANOC 0:01
Official Intro MC VANOC 0:03
' MEDIA CORRAL / Aboriginal W elcome When available/appropriate. Community 0:03

Community This can be multiple acts or one 0:17


Community
Entertainment coordinated act
Video Option VANOC 0:02

FRONT OF MEDIA Presenting Partner Coca-Cola / RBC 0:15


HOUSE RISER Entertainment
Video or MC fill For set change VANOC 0:03
Presenting Partner Coca-Cola / RBC 0:15
Entertainment
Video or MC fill For set change VANOC 0:03

This segment should be the


Community comm unity's "best act" (beyond a 0:10
Community
Entertainment "closing act") that will welcom e the
flam e
3J z Video and music created for TB
Video - torchbearer
entrance - com m unity entrance/ all platform party on VANOC 0:03
cauldron liqhting staqe
National Anthem Community 0:02
Interview with final VANOC 0:03
MC will interview
torchbearer
-a 33
-& m
Intro Federal VANOC 0:00
ci m
X I '-'1
MC
Government Rep
Federal Government Federal Government 0:02
speech
WASHROOMS

Intro Provincial Rep MC VANOC 0:00


Provincial Representative Provincial Government 0:02
speech
FOOD & BEVERAGE Intro VANOC Rep MC VANOC 0:00
CONCESSIONS
VANOC Rep speech VANOC 0:02
Intro Community Rep MC VANOC 0:00

Community Rep speech Community 0:04


Gregory Charles/Choir Choir 0:08
ARTISAN CONCESSIONS
Video or MC fill For set change VANOC 0:04

This segment should be your


Community comm unity's "closing act" and thank Community 0:20
SAFE
Entertainment
ASSEMBLY you for all who are coming
AREA

Final W rap / Thank you / VANOC 0:03


MC
Extinguish Cauldron
Note: Communities have indicated that they would like to appear both before and after the flame arrival. As
the host o f the celebration, yo u r com m unity w ill be able to: a) welcome the show; b) welcome the flame; and
c) close the show. VANOC will work with yo u r com m unity to schedule yo u r entertainment program. Videos or
M C rem arks can be used during transitions if set changes are required between community acts.

CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 21


20 CREW HANDBOOK
L

Source : Le Centre d'Etudes Olympiques - Bibliothèque


REMOTE CELEBRATIONS
TORCHBEARERS
Twenty-seven of the 189 celebrations are in remote locations, meaning the entire crew and convoy travel to
them. In most instances the celebrations crew will fly or ferry in to the celebration community with a remote
pack. The remote pack will include a portable backdrop, a mobile audio/lighting kit, and the portable THE TORCHBEARER ROLE
cauldron. Remote celebrations will be staffed by two or three of the Celebrations team and a master of
ceremonies. None of the regular celebrations infrastructure (mobile stage, video screen, etc.) will be present Torchbearers are truly the heart and soul of the Vancouver 2010
so each celebration will be held on a stage or presentation area provided by the community. Olympic Torch Relay and during the 106 days we will see many
examples of local heroes who ignite national pride. People will
In general the remote celebrations will be shorter than the regular celebrations. Each remote com m unity’s line the path of the relay just to catch a glimpse of these
run of show will be customized as a function of the time spent in the community, the size of the com m unity’s everyday champions of positive change.
stage/celebration area, and the relay schedule itself.
No other symbol better represents the unifying spirit of the
Coca-Cola and RBC will bring their entertainers to a select number of the 27 remote celebrations and will Gam es than the Olym pic Flame and no other element of the
replace their act with a speaker in most cases. relay better represents the human expression of that spirit than
the torchbearer. Passed from torch to torch, the Olympic Flame is
a manifestation of the dreams that we all have. The torchbearers
and their stories are example of people from every province and
territory, who have made themselves, their communities or their
country stronger.

O ur goal is to create an Olym pic caliber experience for each of


them and to ensure that they are safe and enjoy their time with
us. W e cannot have a torch relay without people to carry the
Olympic Flame.
vancouver 2oio to rc h ru a y Vancouver 2010 relais dewûàmme Fouver j o io iokçh kuay vancoi
Twelve-thousand people will be selected to carry the Olympic
Flame across Canada and help build part of the Canadian
history. The torchbearer has five specific roles:

Operational Need - To facilitate the movement of the Olympic Flame across Canada

Olym pic Messenger - To carry the Olympic Flame spreading the Olympic Spirit and heralding the start of
the Olympic Games

Unify The Nation - To be representative of their communities and to showcase and share their Olympic
Experience and generate national pride

Emotional Connection - To be the source of inspiration; the stories and the human element speaks to the
concept of ‘everyday champions of positive change’

Inspire - To be the everyday champions in their communities and ‘ignite the Olympic Flame’ of others
ROUTE COMMUNITIES
VANCOUVER 2010 TORCHBEARER REQUIREMENTS
A route comm unity is any comm unity where torchbearers will carry the Olympic Flame. Route communities
may host their own local celebrations as the Olympic Flame travels through their community. Before putting together the torchbearer programs, VANOC has identified some mandatory requirements that
the 12,000 torchbearers m ust meet in order to be selected:
ABORIGINAL COMMUNITIES • Be 13 years of age or older as of October 30, 2009
• Have their own transportation to and from the assigned collection point
An Aboriginal comm unity is one where an Olym pic Flame Blessing takes place, see Aboriginal Participation • Be prepared to participate in the full torchbearer experience (up to three hours)
section. • Participation will be unaccompanied except where the individual has a disability and requires extra
assistance
• Must wear (without any other branded clothing) the torchbearer uniform for the duration of the
experience
• The selected torchbearer will be required to provide personal information, sign any consent and/or
waiver required by VANOC
• Must consent to a security check
• Cannot be awarded more than one torchbearer spot or have accepted another torchbearer invitation
(torchbearer spots are not transferable)

22 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 23

Source : Le Centre d'Etudes Olympiques - Bibliothèque


VANCOUVER 2010 TORCHBEARER PROGRAMS
VANOC STAKEHOLDER TORCHBEARER PROGRAMS
PROGRAM OVERVIEW VANOC has numerous partners and stakeholders that each account for a certain amount of torchbearer
spots that they get to allocate at their own discretion, based on specific guidelines provided by VANOC. The
The torchbearer program is based on the concept of celebrating the possible, and the torchbearers and their
VANOC objective of having unprecedented Aboriginal participation at these Games will also be recognized
stories are testim ony to the notion of sparks igniting flames. Sometimes a spark is all that is needed to light
w ith multiple Aboriginal programs (210 torchbearer spots total).
a fire that can warm hearts or fuel a positive change in attitude or thinking that in the end contribute to
making our country a better place. W e believe the Vancouver 2010 Olympic Torchbearer program serves as
a catalyst for positive action! TEAM PROGRAMS
Coca-Cola, RBC, and VANOC will select team s to carry the Olympic Flame - collectively 102 teams for the
duration of the relay. The m ajority of the team spots will run out of the midday celebrations.

TORCHBEARERS TORCHBEARER EXPERIENCE: A DAY IN THE LIFE


Find your dream... Tell your story... Inspire someone.
The day of their participation, the overall torchbearer experience will last approximately two to three hours
and will consist of:
• Check-in and welcom e briefing by torchbearer hosts (approximately one hour prior boarding shuttle)
being part of a team • Identity verification (photo-ID), shuttle loading and exchange of stories
that catalyzes positive • Transfer to run location
change in their • Shuttle drops at multiple locations (5 min before run time)
<85> community • Torchbearer receives, carries and shares the Olympic Flame
• Re-board shuttle for return transfer to collection point
• Drop off, debrief, thank you, and distribution of torches at collection point

Celebrate^
the
possible
inspiring
individuals
... pledging
to improve the
SPECIAL TORCHBEARER ROLES
across the nation environmental,
to make a lifelong social and COMMUNITY TASK FORCE (CTF) TORCHBEARER
commitment to economic
active living sustainability Each comm unity that hosts a community celebration has the opportunity to nominate a community
(Coca-Cola) of our nation torchbearer. The comm unity torchbearer has the added honour of being nominated and selected by their
(RBC) comm unity (via the CTF) and will light the comm unity cauldron on the stage to officially start the community
celebration.

Com m unity torchbearers have been selected for their contribution to their community, or their inspiring story.
Most of these torchbearers will be well known in their communities and in some cases will be recognized
COCA-COLA & RBC PUBLIC CONTESTS
nationally or even internationally.
Both presenting partners have held national public contests to locate interested members of the public: In the event that a walkthrough is required the Torchbearer Operations team will liaise with the community
celebrations manager or celebration advance to assist with the process.
• Torchbearers selected by Coca-Cola are the everyday heroes that live in our communities. Coca-Cola
has selected 3,500 torchbearers of outstanding character through two nomination programs After the cauldron has been lit from the comm unity torchbearer’s flame, his/her torch will be extinguished.
o C oca-Cola awarded over 1000 torchbearer spots to teenagers who joined at Immediately following the cauldron lighting, the national anthem will be performed and the community
www.soqoactive.com and demonstrate a comm itment to adopting an active lifestyle torchbearer will be interviewed by the master of ceremonies.
o The www.iCoke.ca nomination program recognized Canadians who strive to live Green or Live
Active Specific role/consideration:
• Torchbearers selected by RBC have made a personal comm itment to do something in their daily life to • Overall torchbearer experience will remain the same
help create a better future for Canada. Through the following torchbearer programs, RBC is recognizing • Selected torchbearer will have the opportunity to carry the Olympic Flame for the last segment prior to
and celebrating their 2010 Olympic Torchbearers, demonstrating how any one of us can create a better lighting the cauldron at the comm unity celebration
future for our fam ilies and friends, our communities and our country • Torch relay crew will be on-site to guide and direct the CTF torchbearer
o The www.rbc.com /carrythetorch public contest awarded over 2,500 spots to Canadians for the • Torchbearer will be interviewed on stage after cauldron is lit
comm itment they have made to create a better Canada
o 1000 team spot positions have been awarded to inspiring students and teachers from the
Canadian Olympic School Program, hockey volunteers nominated to the RBC Local Hockey
Leaders program, and to the members of Canada’s Defence Team who exemplify the Olympic
Spirit through their daily commitment and sacrifice

24 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 25

Source : Le Centre d'Etudes Olympiques - Bibliothèque


TORCHBEARER ON ALTERNATIVE MODE OF TRANSPORTATION (AMT)
TORCHBEARER OPERATIONS
Throughout this 106-day journey, the Olym pic Flame will be carried on m any special modes of
transportation including, dog sled, skateboard, zip line, First Nations canoe, snowmobile and m any more. A The torchbearer operations team is an integrated team of members from VANOC, Coca-Cola and RBC.
torchbearer will be allocated to each of those modes of transportation. • Torchbearer manager
• Torch relays coordinator
Specific role/consideration: • Torch relays torchbearer operations coordinator
• Overall torchbearer experience will remain the same • Coca-Cola torchbearer manager
The collection point location and time may vary, depending on transportation, and special directions will • Coca-Cola torchbearer coordinator
be provided on-site by torch relay crew
• RBC torchbearer manager
• RBC torchbearer coordinator
TEAM TORCHBEARER
The torchbearer operations team s will break out into a three tiered structure of six crew members.
The team torchbearer component is a new element that has been added to the torchbearer proqram and is • Team A (two people)
unique to the Vancouver 2010 Olympic Torch Relay. Under this concept, a team of up to 20 torchbearers • Team B (two people)
wi be named to carry the Olym pic Flame as a group. The motivation for creating this new opportunity is to
• Team C (two people)
reach an additional audience of potential participants with the message that, as mem bers of a team
comm unity or society, our accom plishm ent can be magnified. It is meant to compliment the individual Two of the team s will be on the road and rotate between collection point to collection point offering
program that currently speaks to personal and national contributions, by reminding Canadians that m any of assistance and trouble-shooting as well as verifying torchbearer personal identification and helping with the
our contributions come as a result of membership in a group with a common vision. distribution of the torches. The remaining team (team C) will be responsible for planning and coordinating
the torchbearer manifest list and shuttle schedules for the next day of operations managing any changes
• Overall torchbearer experience will remain the same directly with the torchbearer service center and the command centre.
Team torchbearer segments will be one kilometre long and each torchbearer will carry the Olympic
Flame for a distance of 50m passing the torch from one team member to the other A torchbearer coordinator will also be at the command centre to assist the team and coordinate and manage
The collection point location and time may vary but for the most part will be at the midday celebration relay tim e torchbearer change requests as well as manage expectations and relationships with the multiple
sites, but will also depend on transportation and shuttle schedules stakeholder groups.
• Special directions will be provided on-site by torch relay crew
Shuttle team s will consist of a host and a driver and their main responsibilities will center on collecting,
• One torch will be used per team segment, but all torchbearers can purchase a torch
briefing and bringing back the torchbearers to the designated collection points.

For many torchbearers, the shuttle team will be the first and only contact with the Vancouver 2010 Olympic
REMARKABLE TORCHBEARER Torch Relay and crew. The atmosphere should be enthusiastic and upbeat. Positive attitudes by our crew
will help provide an extraordinary experience for all the torchbearers. It is the torchbearer shuttle hosts who
VANOC has a small number of spots that are being held to recognize the exceptional efforts of individuals.
are ultimately responsible for delivering the vision and the heart of the torch relay to each and every
These spots will be awarded to remarkable people who made a significant contribution to Canadian history
and speak to the Olympic Values. torchbearer and ensuring that their experiences are Olympic caliber.

Specific role/considerations:
• Overall torchbearer experience similar to others
• All communications, special considerations and logistics will be com m unicated by VANOC. Specifically TORCHBEARER COLLECTION POINTS
this means that these torchbearers will be invited to certain days of the relay, based on research and
Torchbearers will meet at pre-determined collection points along the route, such as an office, a town hall, a
the appropriateness of the segment
school or a sports club. A shuttle team will collect the torchbearers from these points.

The shuttle team must arrive at the collection point approximately 30 minutes to an hour before the
PARTNER ENHANCEMENTS scheduled torchbearer time of arrival. Torchbearers are told to arrive at the collection point, approximately
60 minutes prior to the scheduled run time of the first torchbearer allocated to the shuttle bus.
C oca-Cola will provide a special toolkit for each Coca-Cola Olympic Torchbearer to share with family/friends
to help cheer on their torchbearer. MCs from Coca-Cola caravan will also recognize the torchbearers after After checking in with the torchbearer operations crew, torchbearers will receive a briefing from the shuttle
they have been dropped off into relay position.
hosts and drivers on various aspects of the torch relay including their role, logistics, safety information, and
instructions on carrying the Olympic Flame. Participants will be given their torch, a torchbearer number, a
RBC will provide unique 2010 O lym pic W inter Gam es coins and a coin collector card to all 12,000
sticker to be worn on their uniform during their participation in the torch relay. This sticker corresponds with a
torchbearers to get them started with their collection and inspired for the experience to come Since much larqer route m arker on a landmark along the route which is the point at which they will begin their
February 2009 RBC has been recognizing and celebrating RBC Olympic Torchbearers in their local torchbearer leg. In addition, the torch that each torchbearer will carry also bears their torchbearer number.
comm unities, helping to build momentum for the relay, comm unity by community. RBC branches alona the
relay will also have a cheer kit to cheer on all torchbearers during the relay The briefing will take around 40 minutes. Due to rotation of the shuttle buses, torchbearers cannot leave any
items or take any personal items onto the shuttle as they will be picked up by a different bus after the
completion of their relay segment.

26 CREW HANDBOOK CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 27


CONFIDENTIAL

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Source : Le Centre d'Etudes Olympiques - Bibliothèque


TORCHBEARER SHUTTLE BUSES TORCH OPERATIONS, SAFETY AND TRAINING
After the briefing, torchbearers will load the torchbearer shuttles. W hen all the torchbearers are aboard, the All individual torchbearers will have their own Olym pic Torch to carry the Olympic Flame through their
shuttle bus leaves the collection point and drives to a predetermined point where it will wait to join the segment. Team torchbearers will pass one torch between the team members.
convoy. This point is referred to as an ‘insertion point’. The shuttle bus should arrive at the insertion point no
less then 15 minutes ahead of its scheduled insertion time, and then notify the pilot vehicle that it is in place The Vancouver 2010 torches and fuel canisters are pre-shipped and stored in secured depots along the
and prepared to enter the convoy. route. The torch truck driver will pick up torches at the depots and supply the torchbearer program shuttle
team s with torches every evening for their schedule the next day. The fuel canisters will be inserted into the
If it is unsafe to park at the insertion point, the shuttle bus will find the closest safe place to wait for the pilot torches one to three days prior to use. After the torchbearers have finished their segments, the torchbearer
vehicle. The pilot vehicle will pass the torchbearer drop off shuttle bus. Under normal operating and security shuttle crew will remove the canisters from the torches. If the torchbearer has purchased the torch, the
conditions, the shuttle bus should enter the convoy directly behind the pilot vehicle and start to drop deactivated torch will be given to the torchbearer at the collection point. Unsold torches will be returned to
torchbearers off, approxim ately five minutes prior to the beginning of their segment. However, if crowd, traffic the torch truck upon return to the evening hotel.
conditions, or bad weather condition pose a safety problem, the shuttle bus will move closer to the core
convoy. A police vehicle (Police 3) will be behind the shuttle bus ensuring torchbearer safety. A special training and safety manual has been developed by Bombardier and VANOC for crew involved in
torch operations. The torch with a fuel canister is considered as dangerous goods (DG) and special permits
The pilot team will have marked each exchange point the previous day with adhesive stickers with the have been given from Transport Canada to store and transport the torches, canisters, lanterns, cauldrons
torchbearer number. W here necessary, or where no telegraph or utility pole exists, a route marker will have and cauldron fuel containers across the country. All crew handling torches, canisters, cauldrons and lanterns
been placed visibly elsewhere. will be given special training on operating an O lym pic Torch including inserting canisters, turning on and off
torches, removing canisters, and deactivating torches. Torchbearers will be briefed about how to carry the
Drivers and shuttle bus hosts will assist torchbearers as they exit the shuttle bus. This must happen in a torch and handle the Olympic Flame.
safe, tim ely and efficient manner. Exiting the shuttle bus while it is still moving is strictly prohibited. The
team will also assess torchbearers with special needs and ensure that they are safely off the shuttle before it
starts moving again.

W hen the final torchbearer has departed, the shuttle bus will pull to the side of the road allowing the convoy
and torchbearer carrying the Olympic Flame to pass before becoming the next torchbearer pickup shuttle for
the next lot of torchbearers. At this time, or at the start of the segment in the next community, another shuttle
bus with the next torchbearers on board will enter the convoy behind the pilot vehicle in the drop-off position.

W hen the torchbearers have completed their assigned segments, they will move off the road while the
remainder of the convoy passes and wait for the pick up shuttle bus. There are some exceptions where
there are a small number of torchbearers running and there is a great amount of distance from one
comm unity to the next. If a comm unity or collection point has two to three torchbearers, the relay may be
staged outside of the shuttle system without a pick-up and drop off shuttle moving in and out of the convoy.

The torchbearer pickup shuttle bus will then load the torchbearers and after it has completed its pick up
assignment, it will exit the convoy and depart for the original collection point.

EXCHANGE POINTS

Exchange points will be located at the safest location while maintaining consistent segment distances of 300
meters for each torchbearer. Exchange points will be located on the driving side of the road. The pilot team,
who marked the route the day before, will make sure the torchbearers is dropped at the right place by
directing the torchbearer shuttle and ensure that every torchbearer is waiting at their designated exchange
point.

28 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 29


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Source : Le Centre d'Etudes Olympiques - Bibliothèque


• On pick up, greet each torchbearer by name and prepare to share the excitement (may be required to
TORCHBEARER OPERATIONS TEAM ROLES draw them from the crowd into the shuttle)
• Advise torchbearers to show care when holding the torch because it is still hot
DRIVERS • Each torch is marked with their torchbearer identification number, so they will be sure to get their
personal torch returned (if they have purchased it)
The shuttle bus drivers will drive the torchbearer shuttle to and from multiple torchbearer meeting locations
• Make drinks readily available for all and be aware that some people are unable to open drinks
(collection points). He/She will also assist the torchbearer host in greeting and facilitating the torchbearer
them selves
group sessions as well as execute the daily loading and unloading of the Olym pic Torches on the
• Get torchbearers to record, in books provided, their quote or first feeling upon re-entering the
torchbearer shuttles.
torchbearer shuttle (time permitting)
ON ROUTE TO AND AT INSERTION POINT • After picking up all torchbearers, encourage everyone to share the highlights of their experience
• Focus all attention on arriving safely at the insertion point
• Contact pilot vehicle by m obile phone where there are any difficulties reaching the required insertion
point SHUTTLE TEAM TASKS
• After arriving at insertion point, assist shuttle host with torchbearers until ready to enter convoy as
PRIOR TO ARRIVAL AT COLLECTION POINT
torchbearer drop off shuttle
• Ensure shuttle bus is fully stocked with torches, equipment, stickers, and beverages
IN CONVOY • Check supplies and restock as needed (first-aid kit, flip charts, garbage bags, maps, clipboard, pens,
• Fully concentrate on driving and following the pilot vehicle (for drop offshuttle) or security / flame etc.)
vehicle (for pick up shuttle); maintaining the speed and direction of the pilot vehicle. The pilot vehicle will • Check shuttle bus manifest to see if any of the torchbearers have any special needs
confirm the torchbearer drop off points • Locate the insertion point before arriving at the collection point
• Respond to all radio calls • Check operation of radio and mobile phone
• Come to a complete stop when dropping off and picking up torchbearers • Review the da y’s route (collection and insertion points)
• After dropping off all torchbearers, proceed to next assignment • Review torchbearer transportation manifest for the day

HOSTS
AT COLLECTION POINT
The torchbearer host is responsible for assisting with the coordination and on the road delivery of the • Ensure that torchbearers are properly uniformed and that no commercial branding/logos are visible,
torchbearer programs and the torchbearer experience. As part of the torchbearer shuttle teams, this position other than the Vancouver 2010 Olym pic Torch Relay emblem.
will meet and greet the torchbearers at their collection points, provide orientation briefings and establish a • Notify the Torchbearer Operations team by mobile phone if host team has problems getting to the
safe environment where torchbearers feel capable and excited about participation as a torchbearer. collection point on time
• Set-up for each torch
TASKS • Driver and host should welcome and introduce them selves to all torchbearers as they arrive and check
them in
ON ROUTE TO / AT INSERTION POINT
• Distribute torchbearer numbers to torchbearers
• Prepare the torchbearer for being “the main event”
• Distribute assigned torches to all torchbearers
• Show torch relay photos and videos (if possible)
• Remind torchbearer to turn off cell phones
• Explain shuttle bus drop off and pickup procedures
• Conduct torchbearer briefings (distribute stickers, how to hold torch, safety, etc.)
• Explain that a different shuttle bus will pick them up therefore no personal belongings are to be left • Guide the torchbearer group sessions through a play-by-play of what to expect during their relay
behind
segment
• Explain numbering system and how it matches their segment
• Help torchbearer feel comfortable and confident about their participation
• Explain how the torch works (how to carry, safety procedures etc.) and how to pass the Olympic Flame • Build enthusiasm and excitement during all the torchbearer briefings
between torchbearers
• Keep collection point schedules on tim e and on track
• Describe Olympic Flame Attendant’s role and their availability to assist torchbearers
• Direct m edia to torchbearer operations or media crew
• Explain the escort runners role (police officers) and the assistance that they can provide
• Clarify any special needs that torchbearers may have
• Explain pickup process for previously purchased torches after torchbearers are returned to the
• Explain that drinks are available on the pick up shuttle bus
collection point
• Be mindful of intercultural com m unications and torchbearers with a disability:
• Explain that any torchbearer who has not paid for their torch can do so at the collection point
o During our journey across Canada, we will interact with people from different provinces and
• Coordinate with torchbearer operations manager for processing torch sales; copy of sales receipt territories and also from many different cultures from around the world. When interacting with
should be kept by the host for reconciliation at the end of the day torchbearers from other countries or cultures, make allowances for any missed cues. It is
• Flandle any questions from torchbearer important to adjust our speech to the torchbearer so they can enjoy their moment.
• Go over any last minute instructions that may be needed
o Some of the torchbearers might have a disability. There are many kinds of disabilities,
IN CONVOY
including vision, hearing, mobility, agility and cognitive disabilities. It is important to treat all our
• Assist torchbearers as they exit and enter the shuttle bus torchbearers as individuals and respect their specific needs.
• When dropping off an elderly torchbearer or a torchbearer with a special need, host should step off the
shuttle first and then assist the torchbearer to exit • Provide opportunity for any torchbearer who has not already pre-purchased their torch to do so
• Recognize each torchbearer by name as they exit the shuttle bus
• Depart for insertion point as per schedule, or earlier
• Keep the excitem ent building until all torchbearers have exited the shuttle bus

30 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 31

Source : Le Centre d'Etudes Olympiques - Bibliothèque


AT EXCHANGE POINT
• Look for pilot to indicate colored market
• Stop torchbearer shuttle OLYMPIC FLAME AND TORCH
• Drop off torchbearer according to plan
• Remind torchbearer to enjoy the experience and mom ent - to hold history in their hands THE OLYMPIC FLAME
Next to the O lym pic Rings, the Olympic Flame is the most recognized icon of the Olympic Movement and
DURING RETURN TO COLLECTION POINT burns as a symbol of peace, brotherhood and friendship. The Olympic Flame connects the ancient lighting
• Begin process to remove fuel canister from torches ritual in Olympia, Greece to the 2010 Olympic W inter Games in Vancouver.
• Disable torches and remove soot from the top
• Distribute torches to torchbearers who have prepaid for them On its journey from Olympia, Greece, to Vancouver, British Columbia, to light the Olympic Cauldron, the
• Make sure each torch number matchs the number of the torchbearer Olympic Flame will pass through over 1,000 comm unities in an effort to share the Games with as many
• If not done so already, provide opportunity for any torchbearer who has not paid for their torch to do so people as possible.
and process VISA credit cards or collect payment
• Consolidate list of torches pre-sold and on the road sales for daily total torch inventory list
• Thank and congratulate each and every torchbearer on a job well done
THE LIGHTING AND HANDOVER CEREMONY - GREECE
• W ish the torchbearers well and proceed to next assignment In the tradition of the ancient Olympic Games, the Olym pic Flame is lit in Olympia, Greece, from the power
• Thank the owner of the collection point for their help and support of the sun’s rays.

The Olym pic Flame for the Vancouver 2010 Olympic Games will be lit on October 22, 2009. After the flame
DURING/UPON RETURN TO REST OVERNIGHT ACCOMM ODATIONS is lit, the Hellenic Olympic Committee will host a seven-day relay. The relay will travel from Olympia to
• Hand over torchbearer daily record for final update or torchbearers Athens at Panathenacos Stadium.
• Provide consolidated list of total torches sold
• Provide docum entation from torch sales (Visa slips) On October 29, 2009, the Olympic Flame will be handed over to VANOC in a ceremony in Athens, Greece.
• Return unsold torches From there the Olym pic Flame will fly via chartered aircraft to land in Victoria, British Columbia, Canada, on
• Report any issues to torchbearer manager October 30, 2009, and our relay will begin.
• Clean the vehicle, inside and out and discard of any garbage (give any cardboard to transportation
truck)
• Prepare shuttle bus for the next day’s operation (torches, water, snacks, garbage bags etc.)
LIGHTING OF THE OLYMPIC CAULDRON
• Review shuttle manifest for next da y’s operations and plan departure time and route for next The day of the Opening Ceremony of the Games, the Olympic Flame enters the stadium. W ith the lighting of
assignment the Olympic Cauldron, on February 12, 2010, by the last torchbearer, the Olympic Flame is transferred from
the torch to the place where it will continue to burn for the entire length of the Games. The Olympic Flame is
extinguished on the final day of the Olympic W inter Gam es at the Closing Ceremony, February 28, 2010.

TORCH SALES THE OLYMPIC TORCH


The Olym pic Torch, designed and manufactured by Bombardier and
Each torchbearer will get the chance to purchase the torch they carried. Some stakeholders will gift the torch
VANOC, is designed to withstand our nation’s rigorous climate, and
to their torchbearer but in most cases, the torchbearer will have the exclusive opportunity to purchase the
will forge a distinctly unique and undeniably Canadian symbol of
torch. Though torchbearers have been encouraged to pay in advance for their torches by buying them
peace and fellowship. The torch is inspired by the sweeping beauty of
online during the torchbearer registration process, they will also have a limited opportunity to buy them on
Canada’s vast snow-covered landscapes and the impressions left
the road. Each torchbearer may only buy the torch that they carried and can only buy one torch.
Torchbearers who have not purchased their torch must return it to the shuttle team when they enter the pick­ behind on the trails by skiers and skaters.
up shuttle. The Olympic Torch is emblazoned with a fiery, red maple leaf - our
country’s emblem - a contemporary interpretation of the Inukshuk
Torches will be sold for $350.00 on the road and VISA will be the preferred payment type, and the only credit
titled “ llanaaq”- meaning friend in Inuktitut - and finally, the 2010
card accepted. Though cash sales are not encouraged, arrangem ents will be made to facilitate cash sales.
W inter Gam es m otto taken from our national anthem: Des plus
All torches will have the fuel canisters removed, making each torch inoperable before being returned to the brillants exploits / With glowing hearts.
torchbearer.
More than 12,000 torches will be produced. The torch is available in
VANOC has developed an online tool where torchbearers can proceed with the purchase of their torch, as two model colours: one is to be used for the Olympic Torch Relay
well as exclusive torchbearer merchandise available at w w w .vancouver20f0.com /torchbearer. (white) and the other for the Paralympic Torch Relay (light metallic
blue). Apart from the difference in colour, both torches are identical.
The operator’s manual will be distributed to all key members that will
be working closely with the torch.

CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 33


32 CREW HANDBOOK

Source : Le Centre d'Etudes Olympiques - Bibliothèque


The Olympic Torch measures approximately 945 mm / 37.125 in and weighs approximately 1.6 kg / 3.5 lb.
The fuel system will allow each torch to burn for an average of 12 minutes.
TORCH RELAY OPERATIONS
ROUTE DEVELOPMENT
THE COMMUNITY CAULDRON
The primary considerations for the developm ent of the Olympic Torch Relay route were to ensure that as
The Vancouver 2010 Olympic Community Cauldron design is inspired by the many people as possible have the opportunity to join in this unique celebration of the Vancouver 2010
landscape and elements of Canada as expressed through the Vancouver 2010 Olympic W inter Gam es and experience the Olympic Flame within their communities.
Winter Games look and identity. As with the Olympic Torch, the community
cauldron was designed through consultation between VANOC’s Brand and The national route including all cities and towns visited along the way was announced in fall 2008. The final
Creative Services team, Torch Relays department and Bombardier. Six directional route with specific timings through communities will be available to media and the public 10-14
community cauldrons have been manufactured by Bombardier for use in the days before the torch relay arrives in each community. This information will also be printed on various
Olympic Torch Relay. collateral m aterials that will be used to inform the public and build crowds along the route and at community
celebration sites.
The comm unity cauldron is made from hydrocal FGR gypsum cement and the
burner system from stainless steel. The cauldron measures approximately 1245 The route was divided into six regions (British Columbia, Prairies, Ontario, Quebec, Atlantic Canada and
mm / 49 in height, the bottom diameter is 610 mm / 24 in and the top diam eter is Northern Territories) with two regional route coordinators assigned to five of the regions and one coordinator
668 mm / 26 5/16 in. The fuel system (standard liquefied petroleum gas, LPD) to the northern territories. The regional route coordinators drove the route four times between February 2008
will produce an Olympic Flame that is approximately 203 mm / 8 in wide and 381 and May 2009. Each hard drive of the route had a specific purpose:
mm /1 5 in height. It is estimated that a 20 lbs propane tank will keep the
cauldron lit for four hrs in 0°Celcius. Hard drive 1 : Feb - March 2008 - Conducted to verify planning assumptions and collect important data.
Identify comm unities on route, approximate torchbearer numbers, distance and overall timing per day.

Hard drive 2: May - July 2008 - Conduct comm unity task force presentations with all 189 celebration
comm unities. Distribute the comm unity planning guide and community celebration agreements. Re-evaluate
SAFETY LANTERNS town to town directional route, distances and timings.

When the Olympic Flame is not being carried by the torch or on display by the portable cauldron, it is Hard drive 3: September 2008 - Identify and confirm over 1,000 communities with exact boundaries and
preserved in a safety lantern. Lanterns are used throughout the torch relay from the Olympic Flame Lighting 12,000 torchbearer spots.
Ceremony in Greece to the Opening Ceremony in Vancouver on February 12, 2010. The Olympic Flame is
never extinguished and travels in lanterns along the torch relay at all times including all flight segments. Hard drive 4: Jan - May 2009 - Finalize route, alternative modes of transport, collection points, break sites,
bus logistics and identify torchbearer exchange points. Meet with 1,036 communities.
For each section of the torch relay, the first torch is lit using a w ick ignited from the lantern. The escort
runners and Olympic Flame Attendants are responsible for the lanterns and relighting extinguished torches.
The Vancouver 2010 Lantern is a traditional m iner’s lantern and features the Vancouver 2010 Gam es logo.
Containing approximately 15 hours of naphtha base fuel, the lanterns are specifically designed to preserve
the Olympic Flame in a variety of conditions. A special cradle has also been developed to support the
ROUTE OPERATIONS (ADVANCE)
movement of the flame.
Throughout the relay the regional route coordinators in their respective regions will perform the role of two
hour advance accompanied by the route manager. On most days there will be two advance teams including
one shadow advance team that will leapfrog each other from event to event.

Two hour advance are responsible for ensuring that all relay events (hotel form up, start of the day, alternate
modes of transport, photo opportunities, special torchbearers, torchbearer splits, community stops,
aboriginal comm unity Olympic Flame blessings, sponsor stops, break sites and celebrations) are set-up,
have enough space for the convoy, and are ready to execute when the Olympic Flame and torchbearers
arrive. They m ust inform command, pilot and other key functions of changes and improvisations to plans and
daybooks.

The two hour advance team s will drive the route as they move from event to event. This allows them to
identify any issues arising on route well in advance, and report them back to route command/ROAD.

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EVENTS ON ROUTE PARTNER EVENTS ALONG THE RELAY
START OF THE DAY DESIGNATED SPONSOR STOPS
At the start of each day the core convoy will depart from the RON hotel to the start point of the relay. This Part of the OTR rights and benefits package provides our presenting partners and signature supporters the
could be a location not covered on route from the previous day (if starting from the same comm unity that opportunity to designate a number of stops along the route for hosting & hospitality purposes. The number
hosted the previous evening’s celebration) or a location of significance to the comm unity such as city hall, a of designated stops to which each sponsor is entitled is determined relative to the level of sponsorship.
school or a monument. VANOC will bring the Olympic Flame into the event in the form of a lit torch (carried by a sponsor-designated
torchbearer), and will make best efforts to ensure the Olympic Flame is present at each stop for a minimum
PHOTO OPPORTUNITIES of 10 minutes. Sponsors are encouraged to program entertainment, hospitality, and other activities leading
up to the Olym pic Flame’s arrival and following its departure.
The Olympic Flame will pass in front of natural or man made landmarks during the course of each relay day
to allow photographs and video images to be taken for publicity purposes. Command will coordinate these All designated sponsor stops are intended to be private (or by invitation only) events not meant to compete
activities with the assistance of two hour advance and our Media Operations team. In addition, during the w ith the com m unity celebrations for attendance. Partners are encouraged to issue invites to employees,
relay there may be specific photo opportunities where the Olympic Flame will leave the core convoy and be clients, internal and external stakeholders and their fam ilies and friends, as well as members of the media,
taken to specific locations purely for image use. This will use a small contingent of relay crew to support the but events must not be pre-promoted to the public-at-large. All events planned are to be free of charge
operations. events in keeping with the overall policy of allowing open access to see the Olympic Flame.

Sponsor stop locations are listed as part of OTR Daybook content, see Daybook section.
TORCHBEARER SPLITS
A torchbearer split occurs when the torchbearer travels on a part of the route that the core convoy cannot OLYMPIC FLAME AFTER HOURS EVENTS (FAH)
travel on, such as a footpath, footbridge, across a beach, or across water on an alternative mode of
transport. W hen this split from the convoy occurs, a two hour advance member will direct the torchbearer Olympic Torch Relay Presenting Partners as well as the Government of Canada have the exclusive
where to go and direct the convoy to the location where the torchbearer will rejoin again with the core opportunity to have access to the Olympic Flame following the evening celebration at a number of pre­
determined locations along the route for hosting and hospitality purposes. VANOC will bring the Olympic
convoy. Torchbearer splits allow the Olympic Flame flexibility to highlight areas of the community otherwise
Flame into these events following the conclusion of the evening celebration in the form of a lit lantern for a
missed on route.
period of approxim ately 30 minutes. As with the designated sponsor stops, Olympic Flame After Hours
events are intended to be private, invite-only events. Coca-Cola, RBC and the Government of Canada will
COMMUNITY STOPS each have the opportunity to designate five flam e after hours events throughout the 106-day journey. The
Each community has been allocated between a one to five minute pause in the relay for the mayor to say a Marketing team is responsible for arranging and taking the flam e to all flame after hours events.
few words in front of city hall or for a photo opportunity at a significant location. These stops give each
comm unity the opportunity to draw crowds to a particular part of the route to celebrate the arrival of the
Olympic Flame in their community.

TIME ADJUSTMENT BREAKS


Generally, two 15-30 minute tim e adjustment breaks have been allocated each day (one in the morning and
one in the afternoon) for the crew to take a short rest. W here the convoy is running late these time
adjustment breaks may be reduced accordingly. W hile it is acceptable and understandable for the convoy to
arrive a few minutes late at a location, under no circumstances will a torchbearer arrive at a location more
than five minutes ahead of time.

These crew breaks can sometimes turn into mini events if the comm unity decides to plan activities at the
break site or there are big crowds wanting to see the Olympic Flame.

ABORIGINAL FLAME BLESSING


Please refer to Aboriginal Olym pic Flame Blessing section.

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POLICE 1
PRIMARY AND CORE CONVOY
The Police 1 vehicle will be responsible for leading the core convoy and will be located directly ahead of the
Media 1 motorhome, still giving Media 1 space to move about in the 20-80 meter torchbearer area. In a
Illustration of Primary Convoy (five minutes ahead of Torchbearer)
normal weather set-up, Police 1 will be approximately five minutes behind Pilot, and approx two minutes
behind the presenting partner vehicles.

MEDIA 1

The media vehicle (called Media 1) motorhome will be situated directly in front of the torchbearer to ensure
RBC2 Torchbearer Shuffle
(Drop-Off)
the m edia can gain quality footage of the Olympic Flame and the torchbearer. The media vehicle will be
positioned up to 20 to 80 metres ahead of the torchbearer. The distance between the media vehicle and
torchbearer will increase once the m edia vehicle has secured footage of the torchbearer.

Local, national and visiting media will be rostered at varying intervals to film from the rear of Media 1 to
Illustration of Core Convoy ensure sufficient m edia are given the opportunity to cover the relay. Media representative change-over
points will be positioned along the route and will generally occur at time adjustment breaks, lunch breaks,
photo opportunities, bus insertion points and exchange points.

W here a changeover occurs at an exchange point, the media vehicle will move ahead and pause for
approximately 30 seconds while each film crew enters/exits the media vehicle. By the time the torchbearer
catches up; tine m edia vehicle will be moving forward. Media changeover points will generally be an
VAN OC Command Flame Torchbearer
Attendant &
Escort
addendum to the daybook and available to those requiring such information.
Runner

A maximum of 11 passengers will be permitted in Media 1 and all passengers must be securely fastened
CONVOY MODE refers to when the fleet vehicles are moving between locations. when moving in convoy mode. Media will be permitted space at the back of the vehicle in torchbearer mode
to capture the footage of the torchbearers.
TORCHBEARER MODE refers to when a torchbearer is carrying the Olympic Flame and the fleet of
vehicles is travelling to support that. TORCHBEARER ENVELOPE

VEHICLES The area around the torchbearer, normally between Media 1 and the command car, is called the torchbearer
envelope.
PILOT
The torchbearer carrying the Olympic Flame is the centre of the attention and formation.
The pilot vehicle will be responsible for marking the route the day before the relay, and acting as the pilot
vehicle team on the day of the relay, leading the torchbearer shuttles to each torchbearer start point. The area is managed by the VANOC Command, unless a m ajor incident happens, and the TRuST
Commander and local law enforcement take control. The TRuST team is responsible for the safety and
TORCHBEARER SHUTTLE security of the torchbearer and the Olympic Flame.

The torchbearer drop-off shuttle will be situated directly behind the pilot vehicle and the pick-up shuttle will One Aboriginal Olym pic Flame Attendant will guide and assist the torchbearer through his/her segment and
be located behind the Security/Olym pic Flame motorhome. There will be eight, 20-passenger buses and two be in position to the left and one step behind the torchbearer.
Yukon Hybrids that will be used for torchbearer shuttles. The Yukons will be primarily used in communities
that have three to five torchbearers where as the mini-buses will be used for all other communities. Escort runners from TRuST will be positioned near corners of the envelope, the number of escorts will
depend on the crowds, traffic situation, risk assessment or torchbearer status. The escort runner to the right
The shuttles can transport up to 21 passengers including one torchbearer in a wheelchair. The vehicles will and two steps behind the torchbearer is named Escort 1 (E1) and will be lead security officer on foot. E1 will
be equipped with up to two TVs, a DVD player and sound system. receive directions by radio from VANOC Command on the movements and speed of the torchbearer if we
need to adjust the planned speed of 7 km/h, or pause the torchbearer’s segment.
POLICE 3
Police officers on motorcycles or bicycles may also be positioned within the torchbearer envelope.
The Police 3 vehicle will ensure the safety of the torchbearer being dropped off. This vehicle will be located
immediately behind the drop-off shuttle and in front of the presenting partner activation vehicles. The area is norm ally as wide as a road lane, and the length will vary between 10-100 meters depending on
how far ahead the Media 1 is positioned. Going into celebration sites and events along the route, the
PRESENTING PARTNER ACTIVATION VEHICLES envelope will be narrow in all four directions.

Coca-Cola and RBC will have up to four activation vehicles (up to two each) positioned between Police 3 It is important that the torchbearer and the Olympic Flame are always visible for the public as this is what
and Police 1. Coca-Cola and RBC will rotate leading the presenting partners’ activation. Staff will interact many have come to see. Convoy vehicles ahead of the torchbearer will therefore be moved forward during
with crowds and also hand out premiums when torchbearers are carrying the Olympic Flame. This set-up photo opportunities, comm unity stops, breaks, celebrations and other highlights. The vehicles behind the
may vary from comm unity to comm unity and in remote and spider sections. torchbearer may hold, and escort runners and Olympic Flame attendants may position themselves outside
picture angle for media to capture the highlights in the best way.

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It is imperative that convoy vehicles be positioned approximately three to four vehicle lengths apart during
COMMAND VEHICLE torchbearer operations and up to 10 vehicle lengths apart during convoy operations (i.e. without
torchbearers). The police (traffic commander) will travel between 40 and 100 metres ahead of the media
The director of operations will be situated in the command vehicle and will be responsible for controlling the vehicle to allow the m edia vehicle to move ahead of the torchbearer once key footage has been taken.
movement of the convoy. The pace of the torchbearer, space between vehicles and operational decisions
will be m ade by command. The command vehicle will be situated directly behind the torchbearer. Only crew In remote areas as well as spider communities, the core convoy will be modified depending on local
authorized by the director of operations or the program director is permitted to travel in the command conditions and vehicle availability.
vehicle.

SECURITY / O LYM PIC FLAME VEHICLE FERRY OPERATIONS


The Security/Olym pic Flame motorhome will be situated directly behind of the command vehicle to ensure All relay vehicles and passengers will be pre-booked on the various ferry crossings across Canada. The
the safety of all torchbearers, the Olympic Flame and the convoy. The vehicle will be equipped with a closed logistics coordinator will let all drivers know which ferry they need to board the night before the sailing. The
circuit video camera in order to capture all incidents during the relay. The TRuST team will w ork out of the vehicles in the core convoy will be positioned in such a way that will allow them to be the first ones off the
vehicle and it will be used as a rest station for the escort runners and Aboriginal Olympic Flame Attendants ferry. All vehicles and passengers should be at the ferry terminals 45 minutes prior to departure.
for the duration of the relay.

Up to four lit safety lanterns will be carried in the motorhome in the eventuality of a flame out. A physician FLIGHT OPERATIONS
will also be working out of the motorhome and will have a small mobile medical clinic to tend to any crew
member and/or torchbearer that falls ill during the relay while in torchbearer mode. There will be over 30 flight segments throughout the duration of the Olympic Torch Relay. All passengers
must be identified in the passenger flight manifest in order to board the aircraft. The transport and logistics
TORCHBEARER SHUTTLE manager will ensure that all passengers included on the manifest are on the aircraft prior to the departure.
W hen possible, passengers will be loaded and unloaded on the tarm ac in order to expedite the check-in and
The torchbearer pick up shuttle will be situated directly behind the Security / Olympic Flame vehicle. deplaning process. The flight manifest will be provided to all staff prior to the relay.
Shuttles will rotate between drop-off and pick-up throughout each day.
Cargo will be limited and passengers will be asked to have no more then one 20 kg bag for the remote north
POLICE 2 flight segments and one 10 kg bag for the remote BC segments. Equipment will be unloaded in priority order
depending on need at that particular community. Please see Remote North Flight Schedule appendix.
The Police 2 vehicle will be located directly behind the torchbearer pick-up shuttle and ensure the security of
the runners. It will be the last vehicle in the core convoy.
ALTERNATIVE MODES OF TRANSPORT (AMT)
CONVOY PARKING
An important objective of the Vancouver 2010 Olym pic Torch Relay is to showcase community culture,
Parking for all OTR vehicles will be secured by the transport & logistics team. W henever possible, parking history, innovation and sport. To reach this goal we will utilize a number of Alternative Modes of Transport
will be located within walking distance of the RON hotel(s). If parking is not available within walking (AMTs).
distance, shuttles will be arranged to shuttle crew to and from the hotel and the parking lot. In lots that have
Alternative modes of transport can take the place of the torchbearer position inside the core convoy; for
limited parking, vehicles will need to follow the parking plan that has been created by the transport &
example, a torchbearer in a classic car or on a horse and carriage on the road. In other modes, the
logistics team. Vehicles in the core convoy will always have priority parking in the main lot that is patrolled by
torchbearer and Olym pic Flame will depart from the core convoy, (e.g. in a canoe, plane, ferry, dog sled,
overnight security.
snow show, cross country ski, horse and sleigh, rowing, horse and wagon, train, and other modes). In this
Vehicle security is of the utmost importance to the success of the relay and is the responsibility of the entire situation a second support boat will become the command vessel. Olympic Flame security will carry at least
crew. two safety lanterns, a stop watch, one torch pack and reserve fuel for wicks. The logistics of the Olympic
Flame and number of torches must be planned knowing the burning time for a torch is12minutes.
The following procedures should be adopted:
The tw o-hour advance team member will arrive at each alternative mode of transport location up to one hour
• Always ensure that the vehicle is locked, windows closed and alarm activated (if fitted) even if leaving
the vehicle for a short period of time before the arrival of the Olympic Flame and the convoy to finalize arrangements.
• Ensure all valuables are removed or secured away out of view (lock them in the glove compartment or
Generally a load tim e (one to five minutes) and/or unload time (one to five minutes) has been allocated for
trunk)
each AMT. The method of carrying the Olympic Flame and the allocated journey time will vary depending
• Remove any money that may have been left in or on the console (this includes small change) upon the type of transport mode. On larger AMTs (for example on board a ferry), our portable cauldron may
• Ensure vehicle is parked according to the directions provided by the transport and logistics team be used. On other alternative modes of transport a combination of lantern (plane, helicopter) and torches will
• If possible, park the vehicle where it can be monitored at all times be used to carry the Olympic Flame.
• Ensure to the best of your ability that no one tampers with your vehicle
• Two-hour advance will manage primary and core convoy parking at form-up points, breaksites, photo The convoy will drop the core team at the start or embarkation point. Core crew will typically include:
opportunities and celebrations sites, please follow their direction and do not park your vehicle in the • Event Operations team: command, two-hour advance
primary/core convoy zone. • Security and Olym pic Flame protocol team: escort runners and police, doctor
• Media production crew: media specialists and m ultim edia crew
POSITIONING OF CORE CONVOY VEHICLES • Media with registration, depending on situation

The person in charge of convoy, located in the command vehicle, is responsible for the movement, control These functions will follow the official Olym pic Flame carrier in support vehicles and be the last to board the
and positioning of all convoy vehicles. For safety reasons, no vehicle can enter or leave the convoy without carrier or the support carrier.
the permission of command.

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Source : Le Centre d'Etudes Olympiques - Bibliothèque


On other alternative modes of transport, the convoy moves in normal configuration with the Olympic Flame
carrier in normal torchbearer position.
TRAFFIC MANAGEMENT
W e plan to utilize alternative modes of transport to create special and interesting images of the torchbearer,
the Olympic Flame and the transport mode. It is very important to stage each element of the event including The Torch Relay Security Team (TRuST) is planning the traffic management system along the torch relay
the arrival of the Olym pic Flame, the transfer of the Olympic Flame from torchbearer to alternative mode route together with the provincial, territorial and local law enforcement. The plans and local resources
torchbearer, the journey, and the Olympic Flame arrival and transfer at the end of the AM T slot; in a assisting the m ovem ents of the convoy will vary from comm unity to community, and it is very important to
professional way. W e want to create clean images and uphold our Olym pic Flame protocol. follow advice and briefings from the security commander and VANOC command in every mode of transport.
The TRuST core team of police officers and their three marked police vehicles will also assist us in our
Two-hour advance team s will need to ensure that all non-sponsor corporate branding is covered or removed convoy movements.
on all alternative modes of transport.
If the local com m unity has enough resources, personnel will block intersections in a 5-10 minutes rolling
closure system to prevent other traffic from entering the convoy or torchbearer envelope. In other areas, for
REMOTE OPERATIONS example on Days 1-4 and 102-106, police officers on motorbikes will assist with traffic management.

W hen the Olympic Flame travels to and from a destination by air or sometim es by ferry, we call it remote In other comm unities, there will not be enough resources to block intersections, and roadways, and we will
operations. A smaller crew will accompany the Olympic Flame, and local crew and vehicles will be sourced have to follow normal traffic rules and regulations as we pass through.
in the communities. The vehicles will have fewer facilities and fit out than our normal convoy and the local
crew and drivers will have limited training and no full uniforms. Our operational rosters will be adjusted In convoy mode (when the vehicles are moving between locations), we will not be assisted by police escorts,
accordingly, and the team members will have tasks outside their normal roles and responsibilities. and always have to follow normal traffic system - please abide by all traffic laws. This might lead to the
convoy being split in different sections at times. Please give proper attention to safety, directions and timing
W e will aim to stage the relay by using as few vehicles as possible, and if the relay is less than one kilometer while navigating a vehicle.
long, it will most likely be an event where all support crew are on foot.
The traffic m anagem ent around celebration sites is planned and controlled by local law enforcement.
The celebration set-up will be local without the VANOC stage; we bring décor, basic sound, and lights (for
camera purposes). See Remote Celebration section. All vehicles travelling outside the core convoy system will have Olympic Torch Relay accreditation, but no
special police escort. It is important that we follow traffic rules and regulations and obey speed limits and
W e will normally stop for approximately three hours in a remote comm unity during the day. There m ay be a adjust speed to safety and road conditions.
w elcome ceremony and/or farewell cerem ony at the airport. The unloading of the plane or the ferry will follow
a strict procedure to ensure the right equipment and functions disem bark or embark in order. The celebration See Security section.
and presenting partners activation teams will in most cases be the first to depart.

W e normally spend 40 minutes at the airport before the torchbearer or convoy departs. Torches will have
fuel canisters inserted, we will brief local drivers, test radio comm unications and brief torchbearers before
the event can begin.

Crew will head to the airport for check in and equipm ent loading as soon as their tasks are completed. After
the local celebration is over, the last crew members will pack up equipm ent and head to the airport/ferry
terminal.

SPIDER OPERATIONS
On some event days, a small team of crew with representatives from key areas will separate from the main
torch relay team, and travel to a comm unity off the main route with the Olym pic Flame in a lantern. A mini­
relay will be staged, with two to five torchbearers. The convoy will be adjusted and in many communities we
will aim to stage a walking relay with no support cars.

The main relay convoy and crew will either pause or be in convoy mode when the spider event is taking
place. The key principle is that just one Olympic Flame will be visible at any time. When the spider team
returns to the main convoy, the Olympic Flame from their lantern will be united with the Olympic Flame in the
lantern in the security motorhome.

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FLAME TRANSFER FROM SAFETY LANTERN TO TORCH
OLYMPIC FLAME PROTOCOL
Commencement of each day will involve a transfer from safety lantern to the first torch. The objective is to
highlight the exchange using a w ick transfer. W here weather is a concern a torch to torch transfer will be
TRANSFERRING THE OLYMPIC FLAME orchestrated from the security vehicle or the first torch will be lit inside the security vehicle.

The TRuST Escort Commander (EC) on duty will have the principal responsibility for the sanctity and
security of the Olympic Flame from the Official Handover Ceremony in Athens, Greece on October 29, 2009, OLYMPIC TORCH TO SAFETY LANTERN
until the delivery of the Olympic Flame to the Opening Ceremony on February 12, 2010.
After the last torchbearer in a comm unity has carried the flame, the EA or FA will take the flam e from the
In co-operation with the Aboriginal Olym pic Flame Attendants (FA), the EC will guard and maintain the torch via a w ick and transfer it to a safety lantern and rejoin the flame. After this, the torch can be
Olympic Flame and guide the torchbearers along the journey. extinguished. Depending on weather, this procedure may take place outside or inside the security
motorhome.
This responsibility includes, throughout the duration of the relay:
• Keeping the Olympic Flame and back up Olympic Flame in lanterns burning 24-hours a day
FLAME TRANSFER FROM SPIDER LANTERN TO THE MAIN LANTERN
• Ensuring the Olympic Flame is not inappropriately used by any individual or organization
• Honoring any commitments given by VANOC to the Hellenic Olympic Committee or the International When a spider team returns to the main convoy, the O lym pic Flame from their lantern will be united with the
Olympic Committee regarding the Olympic Flame (written or verbal) Olympic Flame in the main lantern.

OLYMPIC FLAME AND LOGO POLICY TRANSFER AT CELEBRATIONS CAULDRON


The sanctity and security of the Olympic Flame includes a policy ensuring the torchbearer wears no Also, one EO and one FA will shadow the final torchbearer carrying a safety lantern and standard torch
advertising or logos other than the VANOC logo on the official torchbearer uniform. Security officers and pack. This team will position them selves in a discrete location on stage for the duration of the event program
other crew/officials carrying the lanterns/Olympic Flame should wear no clothes or hats with advertising or and assist with the extinguishing of the cauldron.
com pany logos other than the official Vancouver 2010 Torch Relay logo.
The Olym pic Flame burning in the community cauldron will be extinguished with a visual transfer of the
Additionally, there is only one Olym pic Flame burning in public at any one time. Therefore, the Olympic Olympic Flame to a torch at the midday celebration or from the cauldron using a wick and a lit safety lantern.
Flame cannot be not shared along the route, or left behind after the torch relay has left a site or community. The cauldron will be extinguished by the celebration staging team when the Olympic Flame is transferred
from the cauldron to unify the Olym pic Flame in the lantern.
SAFETY LANTERNS Under no circum stances will the cauldron remain burning at a celebration site or ceremony without the
presence of an EO.
A minimum of two safety lanterns must be lit at any one time (preferably three). If for any reason, only one
lantern is burning, the operational priority will be to relight a second Olympic Flame in the second lantern.
ALTERNATIVE MODES OF TRANSPORT
SUPERVISION OF SAFETY LANTERNS
All alternate modes of transport are designed to create good photo opportunities and to add variety to the
Safety lanterns will always be supervised by at least one escort officer (EO). W here no relief officer is torchbearer stops.
available, during meal times, room service may be organized providing the manager or comm ander in
charge is consulted. By prior arrangements, a torch relay crew mem ber can assist at hotels or spider The minimum crew required for command vessel includes: Torch Relay Operations Command, one EO or
destinations. Arrangem ents can be made through the manager or commander. FA, advance (if available), doctor (if more than 10 minutes from convoy). The EO or FA will carry at least
two safety lanterns (see above), stop watch, one torch pack (wicks / lighting rod / torch / canister) and
LOCATION OF SAFETY LANTERNS reserve fuel for wicks.

A minimum of three safety lanterns will be located in the security vehicle, other torch relay convoy vehicles, VANOC m edia representatives may also be onboard the vessel, if no separate media vessel is provided.
or the RON overnight hotel room. Onboard a flight charter, a minimum of two Olympic Flames must be lit.
The lanterns must be properly fastened and secured in the cradle during transport, following rules and If the alternative mode vessel also hosts command, security and media; the crew members involved will be
regulations from Transport Canada. adjusted accordingly.

For alternative modes of transport (AMT) or splits from the convoy only one safety lantern, carried by an
escort officer (EO) or flam e attendant (FA), will shadow the torchbearer or alternative mode providing it is no
greater than 10 minutes away from the other two lanterns. If the mode is more than 10 minutes, two lanterns
will proceed with the EO or FA. For example, by boat, helicopter, train or aircraft, a minimum of two other
lanterns need to be lit.

During torch relay spider operations (communities where a smaller team operate separate from the main
convoy) a minimum of two lanterns must be lit with the spider team. Three other lanterns will stay lit with the
main torch relay team.

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AIRPORT ARRIVAL SECURITY
W hen arriving at an airport in a new community, a welcoming cerem ony staged by the comm unity task force
(CTF) or other authorities will usually be staged. One official lantern will be carried off the plane by an official ROYAL CANADIAN MOUNTED POLICE (RCMP)
VANOC representative (to be advised by the program director). The representative will normally be the last
person to leave the plane. The other lanterns will be discreetly carried off the plane inside a cradle box by an The RCMP is responsible for the overall Olympic Gam es and Olympic Torch
EO or FA. Relay security. The Vancouver 2010 Integrated Security Unit (VISU) has
established a Torch Relay Security Team (TRuST) who is leading the security
AIRPORT DEPARTURE planning, and coordinating a network of regional Torch Relay RCMP and local
law enforcement contacts.
Departure from the airport may be followed by a send off ceremony hosted or staged by the comm unity task
A core team of RCMP and other police officers will accompany the Olympic
force or other authorities. One official lantern will be carried onboard the plane by the official representative
Torch Relay on its journey, and the team will be supplemented by local police
(to be advised by the program director). The representative will either be the first or last person to board the
officers in each region/province. The responsibility of this team is to provide
plane. The other lanterns will discreetly be carried onboard the plane (inside a cradle box) by an EO or FA.
security for the torchbearers, the torch relay crew and the convoy.

FLAME AFTER HOURS (FAH) They will also coordinate assistance from local law enforcement to make sure
traffic management for the relay and security at the torch relay celebration sites and along the relay route is
On some evenings, the Olympic Flame may be present for approximately one hour at flame after hours planned and delivered on the day of the event.
events hosted by partners or sponsors. The lantern will be accompanied by an EO or a torch relay crew
member. A minimum of tw o back up lanterns must remain lit in the RON hotel. Operational plans, crisis management plans and procedures are developed to clarify the chain of command
in normal operations and in the event of m ajor incident.

FLAME OUTS
W hen the flam e goes out where a torchbearer is carrying a torch; the torch will be relit by one of the ESCORT RUNNERS
following methods:
Police escort runners will be a part of the core TR uST team. One or more escort runners (Escort 1 - E1, E2,
• At exchange points, the previous torch (if still burning) will be used to affect the transfer
E3, etc) will always help to secure the torchbearer and the Olym pic Flame in the torchbearer envelope.
• W hile running, the relay will stop, and the torch will be brought back to the security vehicle and relit. If
the torch is not working, a second torch will be lit by the EO from the security vehicle and handed to the The escort runners will be in Vancouver 2010 uniform s and have radio contact with the security motorhome
torchbearer. If the torchbearer’s torch is defective, the torchbearer will complete his / her slot using a
and the command vehicle. The escort runners will always follow the torchbearers on splits from the convoy,
spare escort torch and their original torch will be returned to them at the completion of their segment.
into and out of celebrations and also on/close to alternative mode of transports. If away from the convoy,
they will carry safety lantern and other torch operational equipment.
DANGEROUS GOODS
The escort runners will not wear the VANOC accreditation when they are on foot escorting the torchbearers.
Dangerous Goods (DG) include a torch with fuel, a torch fuel canister, a lantern with fuel, a lantern fuel
canister and a cauldron fuel bottle. W e must, therefore, follow international standards for packaging, storage OLYMPIC FLAME ATTENDANTS
and transport, and shipm ent of these goods. Special certificates and documents must be completed before
entering a plane or sea vessel. Torches and fuel canisters may be pre-shipped by road or other secured Aboriginal youth from across Canada have been selected to assist and guide the torchbearers when they
transport to remote destinations well in advance of the events. Fuel for portable cauldrons and safety carry the O lym pic Flame in the communities. Team s of two will be on AM / PM shifts, one on foot and the
lanterns will be sourced locally or shipped according to the above. It is imperative that all vehicles other resting in the security/flame motorhome. They will also assist with maintaining the lanterns and
transporting dangerous goods carry a copy of the corresponding certificate issued by Transport transferring the Olym pic Flame from lantern to torch. The Olympic Flame Attendants have no security role.
Canada.

46 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 47

Source : Le Centre d'Etudes Olympiques - Bibliothèque


Day Sum m ary Map: This is a route overview of the day with all comm unities running through listed in order
with the time of arrival into the community.
DAYBOOKS
The torch relay daybook is created to ensure the comprehensive plans of the relay can be communicated to
all stakeholders on a daily basis. The daybook outlines minute-by-minute details of the torch relay day. It
details every turn, every torchbearer collection and exchange point, all points of interest, breaks, photo Vancouver 2010 Olympic Torch Relay
opportunities, sponsor stops and many more details. The daybook typically consists of an overall map, a
summ ary of the day, all of the directional information, bus schedules, torchbearer manifests, diagrams and a Day 301 - Wednesday 23/09/2009 - From Hope to Abbotsford
key contact list.

The content of the daybooks were developed and produced by the regional route coordinators during their
visits to the communities.

Daybooks are printed months before the comm encement of the relay. Any changes will be provided as
inserts in your key packet or handed to you in the briefing the night before that day of the relay.

The distribution is generally one copy per vehicle/function, plus additional as considered necessary for any
other members of the team. Daybooks will be distributed in the RON office or at the briefings the evening
before the event. H a rris o n Hot Springs

DAYBO OK CONTENTS
/ r S e a b ird 'is la n d
Agassiz C s - "
Front Page: Displaying day number, date and name of day. For example, Day 3, November 1, 2009,
Nanaimo, B C -T o fin o , BC.
Abbotsford ________

Comm unity First Torchbearer Comm unity First Torchbearer

1 H ope 0 8 :0 8 PDT

2 S e a b ir d I s la n d 0 8 :5 6 PDT

3 H a r r i s o n H o t S p r in g s 1 0 :0 3 PDT

4 A g a s s iz 1 0 :2 4 PDT

5 R o s e d a le 1 0 :5 1 PDT

6 C h illi w a c k 1 1 :2 5 PDT

7 A b b o ts fo rd 1 5 :0 9 PDT

Wednesday, November 25, 2009


TORCHRELAY
RElAISf.flAMME
Grand Falls-Windsor, N l to
Channel-Port aux Basques, NL

Note: sample front page, not an actual relay day

48 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 49

Source : Le Centre d'Etudes Olympiques - Bibliothèque


Page 3 of 19
Daily Sum m ary Sheet: This is a snapshot of the relay day. It includes all route segments including
torchbearer, convoy, and breaks, as well as timings, distances and durations for all modes of transportation.

D ay S um m a ry - D ay 301 - 2 3 /0 9 /2 0 0 9 Fro m H ope to A b b o ts fo rd

D e p a r tu re

^
5 §opc -C
mo o c r'-' m
J Hope (BC) 08:08 Convoy drive from Richmond to Hope. TB start in front o f RCMP, convoy ,o C -c- *♦’- 's r
O to hj +5 o Q
form up on Old Hope Princton Hwy.

R o u te S e g m e n ts

Hope (BC) 88:08 PDT 2.40 1-8 8 0.00


Hope\Seabird Island (BC) 08:31 PDT 28.10 2.40
Seabird Island (BC) 08:56 PDT 1.50 9-12 4 30.50
Seabird Island\Harrison Hot Springs (BC) 09:49 PDT 10.80 32.00
Harrison Hot Springs (BC) 10:03 PDT 1.10 13-15 3 42.80
Harrison Hot Springs\Agassiz (BC) 10:15 PDT 7.10 43.90
Agassiz (BC) 10:24 PDT 2.10 16-22 7 51.00
Agassiz\Rosedale, BC (BC) 10:44 PDT 6.70 53.10
Rosedale (BC) 10:51 PDT 4.40 23-32 10 59.80
Chilliwack (BC) 11:25 PDT 16.20 33-99 67 20 64.20
Chilliwack\Abbotsfbrd (BC) 14:47 PDT 24.40 80.40
Abbotsford (BC) 15:09 PDT 16.50 100-152 S3 104.80

B re a k s

Hope (BC) 08:21 PDT 08:23 PDT 02:00 j


Community Stop
Seabird Island (BC) 09:00 PDT 09:30 PDT 30:00 MTAB I
Seabird Island (BC) 09:37 PDT 09:42 PDT 05:00 Load 1
Seabird Island (BC) 09:44 PDT 09:49 PDT 05:00 Unload 1
Harrison Hot Springs (BC) 10:05 PDT 10:08 PDT

Relay
03:00 Community Stop 1
Agassiz (BC) 10:31 PDT 10:33 PDT 02:00 Community Stop !
Rosedale (BC) 11:13 PDT 11:16 PDT 03:00 Load

Torch
1
Rosedale (BC) 11:22 PDT 11:25 PDT 03:00 Unload
Chilliwack (BC) 12:13 PDT 12:17 PDT 04:00 Load

Olympic
Chilliwack (BC) 12:27 PDT 12:31 PDT 04:00 Unload 1
Chilliwack (BC) 13:14 PDT 14:14 PDT 1 00:00 Lunch CC i
Abbotsford (BC)

2010
15:51 PDT 16:21 PDT 30:00 ATAB
1

- V ancouver
D is ta n c e a n d D u ra tio n


Bicycle 1.50 06:00
Canoe 0.30 02:15

C o p yrig h t © 2009
Horse 0.80 09:36
Running

A b b o ts fo rd
41.60 5:46:30
Convoy - Bus 77.10 1:16:29
Break - ATAB 30:00
Break - Community Stop 07:00
Break - Load 12:00

to
Break - Lunch CC 1:00:00

H ope
Break - MTAB 30:00

Break - Unload 12:00


Totals = 121.30 0 9 :5 1 :5 0

From
- 2 3 /0 9 /2 0 0 9
28/08/2009 Copyright © 2009 - Vancouver 2010 Olympic Torch Relay Page 1 o f 3

Itinerary: detailed directions for convoy and torchbearer movement. The route portion also reflects

301
exchange points, collection and insertion points, timings, distances, mode of travel, and any necessary
comments. (Example on following page)
- Day
•o m >o m id m

Itin e r a r y

2 8 /0 8 /2 0 0 9
50 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY

Source : Le Centre d'Etudes Olympiques - Bibliothèque


Torchbearer Shuttle Schedule: This is the summ ary of the whole day’s collection point details. It includes Diagrams/Sketches: Detailed diagrams of areas including start points, tim e adjustm ent break locations,
each collection point identification letter, collection point name, collection point and insertion point celebration sites, alternate mode of transport operations, photo opportunities, and torchbearer splits. These
kilometres, insertion point identifier, difference of distance between the collection point and insertion point, diagrams or sketches are correct at the tim e of printing and may change even up to one day prior to the
shuttle identifications for each collection point, torchbearer numbers, meeting and departure times, first and relay arriving into the community, in w hich case updated diagrams will be distributed accordingly.
last torchbearer and return times, and notes.
Day301 _A TA B _A b botsfo rd_ R ec_C entre

S h u ttle S c h e d u le - D a y 3 01 • 2 3 / 0 9 / 2 0 0 9 F ro m H o p e to A b b o ts fo r d
£ SI
m
A - Hope Recreation Complex A1 0.30 0.00 -0.30 Shuttle 02 Shuttle 01 1-8 8 07:00 07:50 08:08 08:31 09:00
B - Seabird Island Band Office B1 30.80 30.50 -0.30 TB Van 09 TB Van 09 9-12 4 08:00 08:40 08:56 09:44 10:15 Convoy hold for 30
PDT 1
minute Break in
C - Village Office Cl 43.50 42.80 -0.70 TB Van 10 TB Van 10 13-15 3 09:00 09:45 10:03 10:15 10:45 parking lot. Break at
POT 1
Rec Centre
D - District o f Kent Municipal Hall D1 51.80 51.00 -0.80 Shuttle 03 Shuttle 02 16-22 7 09:15 10:00 10:24 10:44 11:15 PDT 1
E - Evergreen Hall El 74.90 59.80 -15.10 Shuttle 04 Shuttle 03 23-37 IS 09:30 10:15 10:51 11:36 12:00 POT 1
E - Evergreen Hall E2 74.90 65.70 -9.20 Shuttle 05 Shuttle 04 38-53 16 10:00 11:00 11:36 12:13 12:45 PDT
F - Prest Rd FI 70.30 70.70 0.40 Advance 1 Advance 1 54-54 1 11:30 12:16 12:17 12:27 12:45 PDT
G - Chilliwack Leisure Landing Centre G1 76.30 71.50 -4.80 Shuttle 01 Shuttle 05 55-70 16 11:00 12:00 12:31 13:14 13:45 PDT
G - Chilliwack Leisure Landing Centre G2 76.30 76.50 0.20 Torch 09 Torch 10 71-90 20 12:45 14:00 14:14 14:22 14:45 PDT
G - Chilliwack Leisure Landing Centre G3 76.30 77.50 1.20 Shuttle 06 Shuttle 01 91-99 9 12:45 14:00 14:22 14:47 15:15 PDT
H - Abbotsford Rec Centre HI 109.50 104.80 -4.70 Shuttle 07 Shuttle 06 100-114 IS 13:45 14:45 15:09 15:51 16:15 PDT
I - Abbotsford Legacy Centre 11 120.80 109.70 -11.10 Shuttle* 08 Shuttle* 07 115-133 19 14:45 15:45 16:21 17:09 17:45 PDT

N ote:
*TBs 9 -1 2 w alke d to s ta rt a n d p ic k e d up by s ta ff
"T B s 9 -1 0 C erem ony a t Se ab ird Is la n d FN
* TB 1 2 ALT Mode Canoe
*TBs 13 -15 S p ide r s e t up w alk o u t
*TB 3 2 ALT Mode bicycle, m e e t a t co ll p t
Contact List: A comprehensive list of contacts, key people and suppliers on the day’s event. These contact
* TB 5 4 A LT Mode H orse m e e t a t s ta r t details are contained within the database and may be updated after the daybooks have been printed.
•T Bs 71-90 TEAM

Day 301 23-Sep-2009 Hope BC, to Abbotsford, BC (Key contacts are indicated with a *)
C o m m u n ity | S to p T yp e/D e tails N am e P ositio n i| P ho ne/C ell J E xt [RRC
Collection point information: Lists each collection point for the day complete with its code (A, B, C, D and Hope
Start Point CTF / Planning T
SM
RCMP Committee C
so on), name, address, facility and on site contact name, phone/cell, washroom and change facilities, CTF / Planning T SM
Hope Route Community C
Committee
wheelchair access and the opening hours of the site. CTF / Fanning T
Hope Route Community SM
Committee C
CTF / Planning T
Seabird Island Aboriginal Community SM
Committee C
C o lle c tio n P o in t - D ay 3 0 1 - 2 3 / 0 9 / 2 0 0 9 F ro m H ope to A b b o ts fo rd T
Seabird Island Aboriginal Community Chief SM

■ ■■am
C

A H ope R e c re a tio n C o m plex Address: 1005 6th Ave., Hope (BC) VOX 1L4
m Harrison Hot Springs Route Community

Route Community
CTF / Planning
Committee
CTF/Planning
T
C
T
SM

SM
Open Hours: 00:00 -00:00 Harrison Hot Springs Committee C
O n s ite C o n ta c t: Tel: F ac. C o n ta c t: Tel: 604-869-2304 Cell: T
W ashroom: Yes Change Room; No Harrison Hot Springs Route Community Chief SM
W heelchair acc. : No N ote: C
CTF / Planning T
B S e a b ird Is la n d B and O ffice Address: 2895 C howatRd., Seabird Island (BC) V0M 1A0 Open Hours: 00:00 -00:00 Agassiz Route Community SM
Committee C
O n s ite C o n ta c t: 7e/; Ce,,: Fac. C o n ta c t: Tel: 604-796-2177 Cell: T
Washroom: No Change Room: No Agassiz Route Community Mayor SM
W heelchair acc. : No Note: C
CTF / Planning T
C V illa g e O ffic e Address: 495 H ot Spring Rd., Harrison H ot Springs (BC) V0M 1K0 Open Hours: 00:00 - 00:00 Rosedale Route Community SM
Committee C
O n s ite C o n ta c t: Tel: Cell: Fac. C o n ta c t: Tel: 604-796-2171 Cell: T
Rosedale Route Community Mayor SM
Washroom: No Change Room: No W heelchair acc. : No Note: C
CTF / Planning T
D D is tr ic t o f K e n t M u n ic ip a l H a ll Address: 7170 Cheam Ave, Agassiz (BC) V0M 1A0 Rosedale Route Community SM
Committee C
O n s ite C o n ta c t: Tel: Kerry Hilts
C ell: Fac. C o n ta c t: Tel: 604-796-2235 Cell: 604-702-8252 T SM
No Chilliwack Route Community Mayor
W ashroom: Yes Change Room: W heelchair acc.: Yes N ote: C
T
E E v e rg re e n H a ll Address; 9291 Corbould St, Chilliwack (BC) V2P 4A6 Chilliwack Other SM
Open Hours: 00:00 -0 0:00 Celebration C
O n s ite C o n ta c t: Tel: Cell: Fac. C o n ta c t: Don Petkav T
Tel: 604-703-4596 Cell: SM
Chilliwack Other
Washroom: Yes Change Room: No W heelchair a cc : No Note: Celebration C
CTF / Planning T SM
F P re s t Rd Address: Open Hours: 00:00 -00:00 Chilliwack Celebration Committee C
kVas/voom: No Change Room: No W heelchair a c c : No Note: Meet on the corner of Yale Rd East and Prest Rd T
Abbotsford Celebration Mayor SM
C
G C h illiw a c k L e is u re L a n d in g C en tre Address: 1-9145 Corbould St, Chilliwack (BC) V2P 4A7 T
O n s ite C o n ta c t: Tel: Abbotsford Facility Contact SM
Cell: Fac. ( i n t a c t : Lauralee Cheng Tel: 604-793-7946 Cell: Celebration C
Washroom: Yes Change Room: Yes W heelchair acc : Yes N ote: Meeting in Lobby areas T SM
Abbotsford Other
Celebration C
H A b b o ts fo rd R ec C en tre Address: 2499 McMillan Rd, Abbotsford (BC) V2T 1W7 Open Hours: 00:00 -00:00
O n s ite C o n ta c t: Tel: Cell: F ac. C o n ta c t: Jenny Thornton Tel: 604-557-8914 Cell:
Washroom: Yes Change Room: No W heelchair a cc : No Note:
Torchbearer Shuttle M anifests (not included in the printed daybook): These are the detailed manifests
I A b b o ts fo rd L e g a c y C entre Address: 32470 Haida Dr, Abbotsford (BC) V2T 5A6 Open Hours: 00:00 - 00:00
O n s ite C o n ta c t: Tel: Cell: F ac. C o n ta c t: Barb Roberts Tel: Cell: 778-549-2669
for each collection point and are assigned to a shuttle number. G enerally shuttle bus teams will get the
W ashroom: Yes Change Room: No W heelchair acc. : No Note: torchbearer manifests the night before their shift for each of their collection points and also for the
torchbearers they will pick up after their running segment.

52 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 53

Source : Le Centre d'Etudes Olympiques - Bibliothèque


TRAVELLING ON
HOW TO READ YOUR DAYBOOK ITINERARY This column is to clarify the name of the street we are travelling on. Where the name changes without a
corresponding change in direction, this indicates the road has changed name. This occurs often, and will
GENERAL INFORMATION usually be displayed in the comments field as well.
The day tim ing sheet is the detailed route and log for each day. Each row of the day timing sheet displays
one leg. Each torchbearer slot is made up of one or more legs. Many consecutive torchbearer slots or FROM
convoy legs joined together form a segment. This column displays the comm encement point of a leg.

PAGE HEADER ACTION


Page header displays the day number, date, and the starting and ending community of the day. e.g. “ Day 80 This column displays turn information. It records w hat direction we turn, if any, at the end of each leg. An ‘X ’
- 17/01/2010 From Medicine Hat to Lethbridge”. or ‘P’, followed by L or Ft, indicates that we cross a street or pass a particular landmark at that point. An ‘R1,
R2, R 3...etc’ signifies a roundabout and its corresponding exit street from the circle.
SEG M ENT TYPE Example: R2 is the second exit out of the roundabout after you enter.
In addition to torchbearer and convoy segments, there are also break segments. Each segment is labeled Important actions such as left and right turns will be bolded.
accordingly in the daybook.
Note:
TORCHBEARER SEGMENT You cross (x) streets or turnoffs
Displays the ‘Day Number’ followed by the individual number of the torchbearer e.g. O TR 016-007 (day 16 You pass (p) buildings, landmarks or signs
torchbearer number 7). It appears on the top line, on the left hand side of each torchbearer slot.
TO
CONVOY SEGMENT This displays the name of the street at the intersection at the end of the current leg. W here there is no street
Convoy segments are identified by the word “CONVOY” at the beginning of the segment. The text within a intersection, the column displays the name of the feature to be found at the end. This may be a route
convoy segment is italicized for easy identification. marker, a town sign, a light pole, a house number, a bridge or any number of other features or landmarks.

BREAK SEG M ENT LEG DIST.


Break segments list the duration of the break as well as the type. If there are any notes associated with the This shows the length of the current leg in kilometers. It is the distance between the Street/Landm ark of the
break, these will be displayed in the line below. The distance of the break is also shown under the row above and the current row’s Street/Landmark. All figures are rounded to the nearest 0.1 kilometers or in
accumulated distance column (Acc dist). some circumstances like team slots to 0.05 kilometers. The total slot distance will appear in bold at the end
of the slot.
BREAK TYPES:
ACC DIST.
TAB = Time adjustment break This displays the accumulated kilometers at the end of the current leg. To determine how many kilometers
MTAB = Morning time adjustment break
into the day's travel a particular leg is, it is necessary to read the accumulated kilometers of the row above
ATAB = Afternoon time adjustment break
the leg of interest. All figures are rounded to the nearest 0.1 kilometers or in some circumstances to 0.05
Com m unity Stop = A short pause in each comm unity (to shake hands with mayor etc.) kilometers. The total accumulated distance at the end of the slot will be written in bold.
Photo Opp = Photo opportunity
Lunch CC = Midday community celebration MODE
Evening CC = Evening community celebration This column shows the speed of the m ode of transport for the current leg. If it’s torchbearer mode, then 7.0
Load = Load tim e for AMTs (time for media to m ove into position and to stage photos) will be displayed. In specific circumstances the torchbearer speed may vary from 7km/h to 8km/h or 6km/h. If
Unload = Unload time for AMTs (time to unload media and move them back onto m edia one) it is a convoy mode 50 or 60 will generally appear (where 50 or 60 indicate average convoy speed). On
occasions, this speed may be less or m ore then the 50 or 60 and this is generally the case where road
TIM E
conditions dictate a much slower speed or allow for a quicker average speed. If the m ode is different to that
This column displays the start and finish time of each leg. It is calculated automatically backwards from a of running or convoy, the name of the mode will appear above the speed.
19h00 finish time, except where alternative arrangem ents are in place. The time zone is also displayed next
to the time as there are 11 days during the relay where we cross into a new tim e zone at least once. There is GRAD (GRADIENT)
a Canadian tim e zone chart at the end of this section to refer to. This column will detail if the segment is uphill (Up), downhill (Dn), hilly (Hi), uphill steep (US), downhill steep
(DS), hilly steep (HS), stairs (St) or rough surface (RS). This is vitally important for the slotting of
COMM UNITY
torchbearers with disabilities and for the planning of escort runner rotation.
Com m unity refers to the comm unity through which we are travelling. It is determined as the comm unity in
w hich the leg begins, regardless of the mode of transport. Where a segment crosses an authority boundary, NOTES
the com m unity at the start of the slot is displayed. W here the relay is in convoy mode this column reflects the This field holds all the road notes for the leg. Captured from the hard drive documentation, it contains
location we have left and the next comm unity we are running in. As an example this is identified by ‘Ganges additional information such as details on proceedings around celebrations, parking, alternate modes of
BC\Crofton, BC ". transport, tim e adjustment breaks, torchbearer exchanges, torchbearer splits, and other relevant information.

“C P” COLLECTION POINT
This column displays the information for where a TB shuttle collects and meets the TB ’s. Collections points
are named: A, B, C, D and so on. Collection points may not always be located on the route. If a collection
point is off route, the collection point letter will be displayed on the leg closest to the collection point and
more inform ation will be displayed in the notes column.

54 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 55

Source : Le Centre d'Etudes Olympiques - Bibliothèque


“IP” INSERTION POINT
This column displays the information for torchbearer shuttle bus insertion points. This is the point where the CANADIAN TIM E ZONES
shuttle bus will wait for the arrival of the pilot vehicle to insert into the convoy and is normally the start point
for the first torchbearer on the bus. This point should be read in conjunction with Travelling O n’ and ‘From’ Days 1 and 2 of the Olympic Torch Relay are the only ones taking place while daylight savings time is used.
colum ns as this is the actual location of the insertion point.

Insertion points are named: A1, B1, C1, D1 and so on; they are never listed as ju st A, B, C, D. If there is CODE CANADA TIME ZONE CODES UTC OFFSET
more than one insertion point for the same collection point it is noted as: A1 and A2 (if there were three it
AST ATLANTIC STANDARD TIME UTC - 4h
would also be A3). If there is a split insertion with a convoy segment in between the torchbearer segment,
CST CENTRAL STANDARD TIME UTC - 6h
the first insertion would be noted as: A t a and the second insertion as A1b.
EST EASTERN STANDARD TIME UTC - 5h
PAGE FOOTER MST MOUNTAIN STANDARD TIME UTC - 7h
The last row of every page displays the date the report was printed and copyright information. On the right PST PACIFIC STANDARD TIME UTC - 8h
hand side it displays the current page number and total number of pages for the report (not the entire NST NEWFOUNDLAND STANDARD TIME UTC - 3h30m
daybook, ju st the itinerary). UTC - 8h
YST YUKON STANDARD TIME
ADT ATLANTIC DAYLIGHT SAVING TIME UTC - 3h
CDT CENTRAL DAYLIGHT SAVING TIME UTC - 5h
EDT EASTERN DAYLIGHT SAVING TIME UTC - 4h
MDT MOUNTAIN DAYLIGHT SAVING TIME UTC - 6h
NDT NEWFOUNDLAND DAYLIGHT SAVING TIME UTC - 2h30m
PDT PACIFIC DAYLIGHT SAVING TIME UTC - 7h

Pacific
Time Zone
Newfoundland
Time Zone

Mountain Central Eastern Atlantic


Time Zone Time Zone Time Zone Time Zone

S ask atc hew a n Canada is in the Central Tim e Zone and does
not observe d a y lig h t saving tim e e x c e p t in Lloyd m in s te r
which uses M o untain Time. Som e c o m m u n itie s in Canada
m ay choose n o t to observe official tim es zones and this map
does no t re fle c t all such variances, Areas in yellow are
know n exception s. Please look up individ u a l locations below
for more in fo r m a tio n on know n exceptions.

56 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 57

Source : Le Centre d'Etudes Olympiques - Bibliothèque


ROUTE MARKING AND PILOT TEAMS ROUTE MARKER STICKERS

The route marking / pilot teams are responsible for marking the route the day before the relay, and acting as
the pilot vehicle team on the day of the relay. Three team s of two people will perform these duties across the
country. In remote locations the route m anager will likely perform this role. On any typical day the scenario
will usually include one team marking the torch relay day ahead, one team piloting for the current day, and
the third team driving two days ahead. vancouver 2010
TORCH RELAY I RELAIS DE LA FLAMME
Day 46 - Ottawa, ON - Kingston, ON

M ove ahead
P ilo t T e a m 1

][ P ilo tin g M a rk in g T
P ilo t T e a m 2 P ilo t T e a m 3

P ilo t T e a m 3
R e tu rn
J
O tta w a K in g s to n P e te rb o ro u g h O shaw a B ra m p to n
T o ro n to

ROUTE MARKING

The route marking team works one day ahead of the core convoy to inspect measure and mark the route for
the next day’s operations.
vancouver 2010
Using the daybooks and Mappoint, the team will drive the entire day’s route prior to the core convoy. The TORCH RELAY I RELAIS DE LA FLAMME
prim ary purpose of the route marking team is to apply route marking stickers along the full route indicating
torchbearer exchange points. The route markers will have individual torchbearer numbers for that day
displayed on them. Changes from torchbearer mode to convoy mode (e.g. last torchbearer out of a
community) will be indicated by a particular sticker (888) stuck on its side.

• The route marking team is also responsible for verifying street directions in the daybook, confirming
TAB (tim e adjustment break) and celebration locations, identify road works and alternative routes, and
identifying potential ambush marketing issues.
• The team will deliver final feedback to the command, two hour advance team, media operations,
torchbearer operations, and Olympic Flame security. The team will then provide the final briefing for the
next da y’s operations. The route marking team will brief the above on the following:
o Description of route to be taken the following day
o Changes to daybooks
o Indication of likely audience numbers
o Reaffirming time adjustment breaks for the day
o Reaffirming torchbearer slots and potential problem areas
o Reaffirming alternative mode of transport arrangem ents
o Entry and exit arrangements at celebration sites and alternative convoy form up facilities
o Changes to entry corridor at comm unity celebrations
o Additional torchbearer splits (where the convoy will not fit through)
o Directions, distance and timings from the hotel to the start point
o Directions from the evening celebration to the main RON hotel
o Refueling arrangements (directions)
o Road conditions
o W eather outlook

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PILOTING

The pilot vehicle is the lead vehicle of the primary convoy during relay operations. The pilot vehicle leads the
PROMOTIONS
torchbearer shuttle to each exchange point to drop off a new torchbearer in position. The torchbearer shuttle
is followed by a police vehicle responsible for the safety of the torchbearer and the primary convoy. MARKETING OPERATIONS
The pilot vehicle has a number of responsibilities including: The OTR marketing function has built strong relationships with our sponsors over the course of the last
• Lead torchbearer shuttles to each exchange points years and is now ready to service them on the road. The VANOC marketing representative on the road will
• Call ahead to shuttles to make sure they are at the insertion point before they arrive ensure the accomplishm ent the following objectives:
• Remind command if there is a wheelchair on the bus they have picked up and their torchbearer number
• Remind command of special need torchbearers coming up (if the information they are communicating is Commercial Rights Management - A key role that the Marketing team will play (with support from the rest
sensitive then they must call command rather than using the radios) of the OTR team and in conjunction with the Commercial Rights Management function back in the VANOC
• W arn command of crowds in convoy areas. If the crowds are just past where the torchbearer segment offices) leading up to and during the relay is ambush marketing prevention and brand protection.
ends, they can let the crowd know when they pass by
Sponsor/Partner Servicing - Marketing representatives will be present at all designated sponsor stops and
• W arn command of large crowds ahead or unusual activities
Olympic Flame after hours events. W e’ll also be responsible for ensuring all other contractual commitments
• Be careful not to block traffic between the primary convoy and the core convoy, they should pull to the
are met with regards to sponsors’ opportunities to activate at celebrations and along the route.
side of the road and let traffic pass
• Stay ahead of and have space for presenting partner activation vehicles Sponsor Recognition - W e’ll need to ensure that all partners receive an appropriate level of recognition on
• Depending on the advance schedule they may need to guide torchbearers into position at torchbearer route, at community celebrations, and in media coverage leading up to and during the relay.
splits
Brand Management — Ensure consistent brand look and feel along the relay (OTR collateral and look
Route m arking/pilot safety procedures/steps: elements and within comm unity signage, etc.).
• M arking/pilot operations m ust be undertaken using one of the three specially equipped pilot vehicles
• W arning lights must be displayed whenever marking/piloting is being conducted Other marketing initiatives - execute key marketing initiatives such as our partnerships with the Canadian
• Vehicle hazard lights are to be used at each drop off point Hockey League and the National Hockey League, along with various licensing and comm unity engagement
• Dimmed headlights are to be used in times of low visibility activities.
• The passenger exiting from the m arking/pilot vehicle is required to wear a fluorescent safety vest
whenever exiting from the vehicle
• Route markers should be placed between 1.8 - 2m high on a clearly visible hard mark (telegraph pole,
COMMERCIAL RIGHTS MANAGEMENT
street pole, etc) by using the sticker adhesive, staple gun, cable tie, rope etc.
• The passenger of the marking vehicle is to accurately record any specific safety hazards along the route
PROTECTING OUR PARTNERS’ RIGHTS
and report these to the two hour advance and command at the nightly briefing A significant am ount of the revenue required to support the operating costs of the 2010 Olympic Torch Relay
• A police vehicle is to escort the pilot vehicle and torchbearer shuttle during pilot operations. If these is derived from corporate sponsorship. VANOC is obligated to protect the exclusive marketing rights that we
police vehicles are not present, do not commence torchbearer drops and contact the command vehicle have granted to our corporate partners in return for their investment in the relay.
• W here route markers are no longer in position, the observer will select the next safest position for the
drop off shuttle by avoiding obstructions and parked vehicles which inhibit a view of the torchbearer
AMBUSH MARKETING
• Between drop segments, the pilot vehicle, drop off shuttle and police vehicle are to move at normal
driving speed to the next exchange point to avoid creating a secondary delay in traffic Certain commercial and non-commercial entities may attempt to create unauthorized associations with the
• The daybook is to be used as an accurate guide to the placement of markers Games and the Olympic Torch Relay w ithout making the financial investment required to secure official
• The observer is to guide the driver to each route marker placed 24 hours prior sponsorship rights. This form of marketing - ambush marketing - is unfair because it allows the marketer to
• W herever possible torchbearers are to be placed on the nearside of the road, on the departure side of benefit from associating with the Gam es and the relay w ithout providing financial support for either the relay
intersections not before them, and after left hand turns for safety reasons or the Olympic Movement. Ambush marketing is also damaging to the successful staging of the Vancouver
• Passengers are not permitted to exit a moving vehicle during m arking/pilot operations 2010 Olympic Torch Relay, to the rights of official torch relay sponsors and licensees, and has the potential
• Communication is to be maintained between the drop off shuttle, escort police vehicle (Police 3) and the to mislead or deceive the public.
command vehicle during pilot operations
RESPONSIBILITIES
Along the relay we are expecting ambush marketing in a number of form s and degrees of concern. It is
everyone’s responsibility to keep an eye open for any sign of ambush marketing. W hen you believe there
are indications of ambush marketing, please contact a member of the Marketing team.

More detailed reporting instructions will be provided in advance of the relay.

Please refer to the OTR Community Engagement considerations appendix for more details regarding
Vancouver 2010’s approach to protecting the Olympic Brand, as well as examples of the types of activities
that would be of concern to VANOC, from a commercial rights m anagement perspective.

60 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 61

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MERCHANDISE COMMUNICATIONS
The H udson’s Bay Company is the exclusive licensee for the Vancouver 2010 Olympic Torch Relay, and as
The images, words and quotes that lead up to and follow a visit of the Olym pic Flame will leave a lasting
such has the exclusive right to produce and sell OTR-branded merchandise. They will be executing a
impression in the minds and hearts of the comm unity and country. Because of the significant profile of both
number of merchandise programs leading up to and during the relay.
the Vancouver 2010 Games and the Vancouver 2010 Olympic Torch Relay, significant detail has gone into
the m edia and public relations programs.
COMMUNITY MERCHANDISE PROGRAM
The focus of the media and public relations efforts for the Vancouver 2010 Olympic Torch Relay include:
Hudson’s Bay Company has created a catalogue with a selection of apparel and premium items including
• Increase awareness and excitement of the Vancouver 2010 Games
jackets, fleece jackets, t-shirts, polos, toques, scarves, lanyards and pins. All of these items were branded
• Share exciting and positive stories that result from the relay
with the OTR route community logo, and were custom izable with community names (subject to minimum
• Inspiring torchbearer stories
order quantities). W e are hopeful that we will see com m unity task force members across the country
wearing this official branded apparel with pride as we travel along the route. • Insightful comm unity profiles
• interesting route features (monuments, alternative modes of transport, and more)
• Raise the awareness and attractiveness of Canada among international audiences
EXCLUSIVE TORCHBEARER MERCHANDISE PROGRAM
• The VANOC and O TR ’s comm unications philosophy outlines some of the behaviours and guiding
Hudson’s Bay Company has created a selection of apparel and pins which official 2010 Olympic principles for our communication with media and the public
Torchbearers will have the exclusive opportunity to purchase by way of the torchbearer online database. • Ensuring that issues are managed in a fair, honest, and timely manner
Items include fleece jackets and long-sleeved shirts which torchbearers can wear under their uniforms for
their run, official torchbearer pins, and t-shirts customized with the day of their run.
PUBLIC RELATIONS
COMMUNITY CELEBRATIONS RETAIL PROGRAM The general public is interested in experiencing and finding out information about the Olympic Torch Relay
and the comm unity celebrations. The Communications team will work closely with m edia outlets and other
Hudson’s Bay Company will have a retail presence at virtually all comm unity celebrations along the relay
partners to inform and excite the public about the Olym pic Torch Relay and the Gam es in general. Working
(with the exception of remote celebrations throughout the north and select locations along the route for
closely with the comm unity task force in each celebration and route community, the torch relay team s goal
which access will be challenging). XP Events is the company that will execute the mobile retail program.
is to present a pleasant, positive and professional face and personality to the public. W e will provide
Four crew members will travel the entirety of the route between St John’s, Newfoundland, and Vancouver,
information so the public is informed about how the relay will operate in their comm unity and any impact it
and this team may be supplemented in certain major markets with regional crew from the local Hudson’s
may have on them through tactics including public service announcements and public advisories.
Bay Company stores. Hudson’s Bay Company will sell a variety of Vancouver 2010 and Olympic Torch
Relay branded merchandise out of a 24-foot trailer at the community celebration locations.
COMMUNITY RELATIONS
IN-STORE RETAIL PROGRAM
Each comm unity is an important partner in delivering a successful, inspiring and engaging relay. The
Hudson’s Bay Company may make a small selection of Olympic Torch Relay branded apparel available regional route coordinators initiated our com m unity relations program with each of our celebration and route
within their retail stores across the country, including Zellers and The Bay. communities. Through sharing inform ation and an ongoing dialogue with each and every community, we
have built support and earned their trust.
GUEST RELATIONS In celebration communities, the Celebrations team has extended this relationship working to finalize the
comm unity celebrations content and deliver a m em orable stage show. The developm ent of this relationship
Throughout the journey of the Olympic Flame, guests and observers will be invited on the relay. Guests will with the comm unity is now all of our responsibility. O ur endeavors will be successful if members of the
have the opportunity to observe events throughout their visit. comm unity and the comm unity task force reflect on the visit of the Olympic Flame with pride and indicate
that their effort to stage events was worth while. This means ensuring that our interaction with the
The guest relations coordinator is responsible for assisting with the bookings and transportation for all
comm unity is courteous and that their perception is that VANOC and the torch relay team are easy to work
guests of the relay, as well as hosting them, along with the program director.
with.
The guest relations coordinator is also responsible for assisting with remarkable torchbearers, ensuring they
have all required information regarding their itinerary and that they are fully briefed on all aspects of carrying BROADCAST AND MULTIMEDIA OPERATIONS
the Vancouver 2010 Olympic Flame.
Capturing video and photos from the relay will help preserve the mem ory for generations to come. Image
Some guests may: join the convoy by travelling in the guest relations vehicle, be invited for a speaking role Pacific, the broadcast and m ultimedia team we have contracted to travel with us, will be responsible for
at celebrations, join crew for meals, join the team for Olym pic Flame after hours events, attend receptions or delivering materials that the public and media can use, as well as materials that will be used on
gain access to VIP areas where available. Therefore, other crew members may also be asked to help host www.vancouver2010.com /torchrelav. Image Pacific will also capture and prepare the following materials on
Olympic Torch Relay guests.
behalf of VANOC, Coca-Cola and RBC:
Please use discretion and do not photograph or request autographs of VIPs while on duty or in uniform.
• Editorial photographs
• Daily video highlights
• W eekly video highlights
• Legacy video pieces

62 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 63

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• Music video torchbearers, the local celebration, spokespeople, various m edia resources/m edia logistical information as
• Torch relay behind the scenes well as a questions and answers document. In larger markets, the Celebration Advance team member will
• Crew features team-up with a member of the Media Relations team to conduct the briefing.

In an age of “on demand” information, both m edia and public are expecting up-to-the-minute coverage of key The media briefing will also be an opportunity for media that are not already registered to sign in and confirm
events. Image Pacific will travel with a mobile editing suite and have key camera positions on the Media 1 their registration. The Celebration Advance team member will be responsible for establishing the briefing
Vehicle and produce materials that will be distributed to the media and public as we travel across Canada. area with banners/signs/zap panels. Through com m unications with advance teams, other infrastructure such
as microphones, projectors, etc. should also be prepared.

ELECTRONIC COMMUNICATION ADVANCED MEDIA REGISTRATION


The wired world will have a fantastic opportunity to connect to other Canadians and discover new and The OTR media registration program took place in July 2009 and over 2,000 m edia registered in advance. In
exciting information about our country through the Vancouver 2010 Olym pic Torch Relay website. Located advance of the OTR starting, each registered m edia will receive the information needed to access FLAME,
at w ww .vancouver2010.com /torchrelav. an interactive map will be populated with information as we move and online digital asset management system, and a generic media pass attached to a Vancouver 2010
throughout the route. Photos, editorial stories and videos will be added to the interactive map where our lanyard that gives them access to the media zones along the route and at the celebration sites. Only media
online visitor’s access street-by-street m aps of the route. A GPS tracker will also show the approximate with these credentials will be permitted in the m edia zones.
location of the Olympic Flame. Real-time updates from the relay will be published on the website and
offered to subscribers. Communities along the way are also being encouraged to use social m edia outlets to WALK-UP MEDIA REGISTRATION
encourage residents and visitors to share photos, videos and stories collected along the relay.
Even though the advance registration was mandatory for media who wished to cover the relay, we fully
There will be a satellite truck for daily uploads of footage that media can feature on daily news reports expect m any comm unity media will show-up at the advance briefing or on the day of the relay and request
locally, nationally and internationally.
access to the media zones. W e have prepared for this and will have m edia sign-in sheets for them to fill out
at their arrival at the m edia table - upon sign-in they will be given a visible sticker to identify them and give
MEDIA RELATIONS AND OPERATIONS them access to the media zones. They will also be able to access FLAME for photos, videos, and stories
from the relay.
Any Olympic Torch Relay is attractive for media to cover; ours is no exception. It’s been over 20 years since
the last Olym pic Torch Relay wound its way through Canada, and the media are excited to cover the exciting
events. W e will be working with media representing local, provincial / territorial, national, international and MEDIA
social media outlets.
MÉDIA
The Communications team will receive and fulfill requests from the m edia for information and spokespeople.
T O R C H RELAY
W hen media are travelling with us, the Communications team will escort them to various staging points. W e RELAIS ESFLAMME
will be working closely with media to get out information about the exciting events during the torch relay as vancouver 2010

well as manage issues. Ensuring a positive reputation for the torch relay team and VANOC is an essential
component of our media relations strategy. Canada
If approached for comment from a member of the media, please be courteous and helpful by directing them
to the torch relay Communication team immediately. Only appointed spokespeople are permitted to provide
comm ents to the media.
MEDIA 1 VEHICLE AND MEDIA 1 REGISTRATION

MEDIA OPERATIONS Media 1 is a motorhome-style truck with an open back. Media 1 is for photographers and television cameras
only. A maximum of eight spots will be available to media on Media 1 at any time, in addition to a few spaces
The torch relay Communications team, will be responsible for accommodating requests and needs for the for torch relay crew, including a mem ber of the Communications team who will be there at all times.
media, as well as escorting them at various times. The team ’s objective is to present to media the story of
Only media registered for the OTR are permitted to board of Media 1. Spaces for media will be allocated by
the relay, as well as associated stories such as the communities it will visit, its torchbearers and the overall
Vancouver 2010 W inter Games, as the event progresses. command centre based on the daily m edia requests for Media 1 access. Command centre will contact
media that are being given access and will comm unicate the daily list of registered m edia for Media 1 to the
Olympic Torch Relay Key Messages: Media team on the road. To access Media 1, media will have to display an official media pass issued by the
• The Vancouver 2010 Olympic Torch Relay will engage and inspire Canadians in the lead up to the 2010 torch relay team and identification. Once they are on board, a Communication team member will give them
W inter Games a Media 1 pass.
• 12,000 torchbearers will carry the Olympic Flame 300 metres each through 1,036 communities and
The Media 1 pass does not allow m edia to access any other vehicle in the convoy. Media on board will be
places of interest
required to act in a safe and responsible manner. If media leave Media 1 to interview or photograph
• The Olympic Flame will travel 45,000 kilometres over 106 days, making this the longest domestic
torchbearers during their allotted segment w ithout the endorsement of the Communication team they will not
Olympic Torch Relay in history
be permitted to return. The media will be asked to return their Media 1 pass upon leaving the vehicle
following their assigned allocated segment.
ADVANCED MEDIA BRIEFING
A local media briefing will take place approxim ately 48 hours in advance of the relay passing though a city or
a community. Celebration advance will provide the media with a variety of information pertaining to the route,

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v a n c o u v e r 2010 v a n c o u v e r 2010
OLYMPIC TORCH RELAY
REL4/S DE LA FLAMM E OLYM PIQ UE
OLYMPIC TORCH RELAY
RELAIS DE LA FLAMME OLYM PIQ UE ABORIGINAL PARTICIPATION
As part of VAN O C ’s comm itment for unprecedented Aboriginal participation in all aspects of the Vancouver
2010 W inter Games, a comprehensive plan of Aboriginal inclusivity in the Olympic Torch Relay with the
following specific objectives and guiding principles has been developed including:

STRATEGIC OBJECTIVES GUIDING PRINCIPLES


MEDIA MEDIA VEHICLE • Showcase the geographic and cultural diversity
of Aboriginal peoples in Canada
• The heritage and traditions of the Aboriginal
peoples of Canada are an integral part of the torch
VÉHICULE
MÉDIA • Reach a vast majority Aboriginal Nations as
defined by their languages •
relays
Involvement of Aboriginal communities and people
• Engage Aboriginal peoples in their communities from coast to coast to coast
• Stimulate and involve Aboriginal youth • Strong partnerships with Aboriginal communities &
• Generate pride and build enthusiasm in organizations
Aboriginal communities • Tell the Aboriginal stories to recognize Aboriginal
• Create opportunities for unprecedented achievem ents both large and small
Aboriginal participation in the Olympic Torch • Sense of optimism and hope among Aboriginal
Relay youth
• Promote peaceful and inspirational ideals • Technology - innovative & creative
• Celebrate the possible • Opportunity for legacy
MEDIA • Domestic & international media coverage
MEDIA VEHICLE
• Exceptionally strong enthusiasm
• Fair and open dialogue

MEDIA ACCESS TO REMOTE LOCATIONS ABORIGINAL TORCHBEARERS


A smaller number of Communications team members will attend operations in remote and north celebrations
and may lean on other members of the team to assist with media support. Although there are fewer ABORIGINAL COMMUNITY TORCHBEARERS
numbers, the same principles apply.
W herever the Olympic Torch Relay makes a scheduled stop in an Aboriginal community, the community has
selected a torchbearer (118 total torchbearers, including Aboriginal celebration communities). This
MEDIA MATERIAL & FLAME
torchbearer not only carries the Olym pic Flame in their community, but also is a part of a short Olympic
Vancouver 2010 Olympic Torch Relay media material will be available to all media in the m edia center at Flame blessing cerem ony with a comm unity elder.
w w w .vancouver2010.com. Daily media highlights sheets will also be available throughout the relay on this
website, and at the advance m edia briefings. Media will also be able to request access to a secure online ABORIGINAL LANGUAGE TORCHBEARERS
digital asset management system, FLAME, by filling out and submitting a form on the FLAME website. In
This is the program that fundam entally broadens the scope of inclusivity of Aboriginal people in the Olympic
addition to the information on vancouver2010.com, FLAME will include more daily pictures, videos, editorial,
backgrounders and torchbearer profiles. Torch Relay.

One factor that connects people is common language. Thus having representative linguistic torchbearers
SPOKESPEOPLE was one way for Aboriginal communities, including those in the far reaches of the country, to be recognized
and engaged in the relay. To accomplish this, torchbearer positions were created for youth to represent the
Only the Torch Relay Program Director, Jim Richards, designated Olym pic Torch Relay personnel or
major First Nation, Inuit and Métis language groups. These torchbearer positions are primarily for youth in
VANOC spokespersons are permitted to m ake statem ents or conduct interviews with media.
response to the consensus of the Aboriginal leaders for as much youth engagement as possible in the
Olympic Torch Relay, in total there are 71 Aboriginal language torchbearer positions.
Responses to the m edia in a crisis situation will be m ade by the ROAD team lead (in collaboration with
com m and centre) or other torch relay m edia personnel specifically designated to respond to such requests.
ABORIGINAL SPORT HERO TORCHBEARERS
Appropriate responses and a chain of command have been developed for such situations. If you are
This program recognizes those Aboriginal people who made a significant contribution to the advancement
approached by the media please be courteous and helpful to the media, but direct them to a mem ber of the
Communications team for interviews and other media-related information. and promotion of sport in their communities. Awarding of these torchbearer positions is not limited to just
athletes who excelled in their sport. It is also fo r those people who have worked behind the scene,
encouraging, supporting and assisting the young and old to enjoy sport and the benefits that flow from sport
not only physically, socially, mentally and spiritually. There are 10 sports hero positions.

66 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 67

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URBAN ABORIGINAL COMMUNITY HERO TORCHBEARERS
REST OVER NIGHT OPERATIONS
This program recognizes those Aboriginal people living in the urban centres of the country who made a
significant contribution to their community. There are 10 Urban Aboriginal comm unity hero torchbearers. Rest Overnight (RON) hotels and the RON office will be the hub of operations as the relay makes its way
around Canada. As our “home” on the road, each evening, RON will provide all your accommodation and
catering needs and the hotel will become a command post and staging area for the relay. In every main
HONOURARY ELDER FIREKEEPERS AND OLYMPIC FLAME hotel, there will be a RON office crewed by the RON team to handle our needs and requests and in every
BLESSING hotel, a RON presence. The RON office will also be the technology hub with com puters and a
fax/printer/copier installed in the main RON hotel.
In recognition of the Aboriginal tradition of firekeepers, the universal significance and sacredness of fire, and
the esteemed role of a firekeeper, Aboriginal communities where the OTR visits chose a respected elder to
be their honourary firekeeper. This person then provides a short, traditional blessing to the Olym pic Flame ACCREDITATION
when it is in their community. Thus the Olympic Flame, upon its arrival to the Opening Ceremonies of the
Everyone travelling with the 2010 Vancouver Olympic Torch Relay will be required to wear an official
Vancouver 2010 Olympic W inter Gam es will be carrying over 120 traditional Aboriginal blessings which will
be bestowed to the Olympic Cauldron on its lighting. Olympic Torch Relay accreditation pass. Each crew member will be assigned a three-digit number, and will
travel with the same number throughout the relay.

OLYMPIC FLAME ATTENDANTS The RON team will adm inister the accreditation pass system. The pass must be clearly visible at all times
w hile on duty - they are designed to control access within specific areas and to protect relay crew and
Building on the importance of fire in Aboriginal culture, the Olym pic Flame Attendant fulfills the role of a assets. This is wholly dependent on the observation of relay crew and those responsible for security in the
honourary firekeeper of the Olympic Flame on the Olympic Torch Relay. Olympic Flame Attendants areas. Crew numbers will be displayed on luggage, laundry bags, and key packets. If you lose your
accom pany the torch relay team and work closely with the RCMP Team (TRuST) to maintain the lanterns accreditation please report to the RON team immediately.
and keep the backup Olympic Flames burning. As well, they will assist and guide torchbearers while the
Olympic Flame is carried and passed from torch to torch. This position is not responsible for nor will be All accreditation follows the same system with the subtle differences of the coloring on the bottom on the
engaged in any law enforcement measures. pass: Green = VANOC; Red = Coca-Cola; Blue = RBC; Yellow = VISU - TRuST.

There are 12 Olympic Flame Attendants selected from First Nations, Inuit and Métis. Four Olympic Flame A list of crew numbers and their respective names will be held within the RON office. The numbering system
Attendants will accompany the relay at any one time. is as follows:

CREW NUMBERS AREA ALLOCATION


0 0 1 -1 9 9 VANOC (see breakdown below)

200 - 299 Coca-Cola

300 - 399 RBC

400 - 550 VISU - Torch Relay Security Team (TRuST)

VANOC FUNCTION AREA CODE CREW TOTAL


NUMBER NUMBER
Directors and Administration DIR, GR, FIN, TEC 001-019 19

Advance ADV 020-039 20

RON RON 040-059 20

Transport TRSP 060-089 30

Marketing MKTG 090-094 5

Torchbearer Program (incl Driver/CC) TB 95-121 27

Aboriginal Participation AP 122-134 13

Celebration CEL 135-159 25

Communications and Command Centre COM, CC 160-189 30

Miscellaneous Ongoing Crew (varies) 190-199 10

68 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 69

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ACCREDITATION PASSES T he h o ld e r o f th is pass has b ee n auth orized b y th e V a n co uve r
v a n c o u v e r 2010 O rg an izin g C o m m itte e fo r the 2 01 0 O lym p ic a nd P aralym pic W in te r
G am es to travel as a cre w m e m b e r w ith th e V a n co u ve r 2 01 0 O lym p ic
OLYMPIC TORCH RELAY
HELAIS DE LA FLAMM E O LYM PIQ UE T orch R elay. T he h old e r o f th is pass is e ntitle d a ccess to the RON
o ffice , C onvoy p a rking a n d C re w m eal are as. T h is p ass d o e s n ot allow
v a n c o u v e r 2010 v a n c o u v e r 2010 a cce ss to a n y V a n co u ve r 2 0 1 0 O lym p ic W in te r G am es ve nu es. This
OLYMPIC TORCH RELAY OLYMPIC TORCH RELAY p ass is not tra nsfe ra ble .
RELAIS DE LA FLA M M E O LYM PIQ UE RELAIS D E LA FLA M M E O LYM PIQ U E
If fou n d, p le a se return to:
VANOC
Torch R e la y C o m m a n d C entre
4 00 -3 5 8 5 G ra veley S treet
V an co uve r, BC V 5K 5J5

‘W e c a n n o t hold a torch to lig h t ano the r's path w ith o u t b rig hte ning our
o w n .”

Quatchi Quatchi
GUEST Le C o m ité d 'o rga nisatio n d e s J e u x o ly m p iq u e s et p aralym piq u es d 'hiver
d e 2 010 à V a n co u ve r a a u to risé le d é te n te u r d e ce la isse z-p a sse r à
v o ya g e r c o m m e m e m b re du p ersonnel a vec le relais de la fla m m e
o lym p iq u e d e V a n co uve r 2 0 1 0 . Le d é te n te u r d e ce la isse z-p asse r est
Rest Over Night

Vancouver, BC Vancouver, BC INVITÉ a uto risé à a ccé d e r a u burea u d ’h éb erge m e n t e t de lo gistiqu e , au


sta tio n n e m e n t d u convoi e t a u x a ire s ré se rvé e s a u x re p as d e la m a in -
d ’œ uvre. C e la isse z-p a sse r ne perm et pas l ’a ccès à tous les site s d es
J e u x o ly m p iq u e s d ’h iver d e 2 0 1 0 à V an co uve r. Ce la isse z-p a sse r n ’e st
pas transfé ra ble .

Si vous tro u v e z c e la isse z-p a sse r, ve u ille z le retou rn er au :


CO V A N
C entre d e c o m m a n d e m e n t du relais de la fla m m e
QUATCHI QUATCHI 358 5, rue G raveley, burea u 400
V an co uve r, C .-B . V 5K 5J5

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autre s a n s illu m in e r le nôtre. »

m m c /c o v A N mmc/covAN GUEST Reverse Side Copy: not actual size

VANOC TRUST

RON DOCUMENTS: ITINERARY, ROSTER, AND CREW LIST


v a n c o u v e r 2010 v a n c o u v e r 2010
OLYMPIC TORCH RELAY OLYMPIC TORCH RELAY The crew list will be compiled based on the crew names, crew numbers and other relevant information.
RELAIS DE LA FLAMME OLYM PIQ UE RELAIS DE IA FLAM M E O LYM PIQ U E
TORCHROAY
RRA«3flAMMt Each crew number will complete their crew information sheet with relevant personal information needed by
VANOC or partners. Medical information is not a part of this sheet.

VANOC and the presenting partners will provide their crew with an overall crew itinerary, listing the
functional areas they will be assigned to on specific days, and planned travels to and from the relay.

Quatchi Quatchi
Every Friday by 12h00 (noon), each m anager or partner lead will provide RON with an updated functional
crew roster from Monday - Sunday. The roster has information about what specific job each crew member is
Rest Over Night
assigned to on each day and lists who is off duty. For example, Media 1 Driver; AM.
Vancouver, BC Vancouver, BC
Based on the three lists above, we will create RON rooming lists for each hotel every night.

The daily functional roster will also be developed based on this information, showing all crew the roles they
will cover on the day, and the vehicle they will travel in.

QUATCHI QUATCHI

COCA-COLA

70 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 71

Source : Le Centre d'Etudes Olympiques - Bibliothèque


ACCOMMODATION PARKING AREA
Hotel crew will be informed of the large area the relay convoy will use for parking. This space will be secured
All crew will share rooms on a twin share basis while travelling on the relay. These will be primarily based on
and will be the staging area for our arrivals and departures. In some cities the convoy will be parked at
rosters, i.e., start tim e of crew and/or rest day considerations. However, occasionally triple and single rooms nearby car parks and transport will therefore be provided between these off-site car parks and your hotel.
will be used. Single rooms wherever possible, will be shared among the team evenly.

In many cases the crew will stay in more than one hotel as extra hotels will be required to accommodate the CHECKING OUT
entire team in any one town. These will generally be located quite close together. In some locations, we will
Each morning, crew mem bers will deposit their room keys with the RON office and be advised where to
occupy the entire hotel; in others, we will have a block of rooms. In any case, please respect the peace and
deposit their luggage. No additional procedures are required for check out, with the exception of those crew
quiet of all hotel guests.
members who arranged their own credit for incidentals or phone calls (when possible these should be paid
the previous night before retiring). If you have used a credit card for room services, you should review any
Rooms will be pre-assigned each night and switching of rooms and/or roommates will not be permitted. Any
charges with the hotel front desk prior to your departure. Accounts must be checked personally, or the hotel
such changes would make it extremely difficult for RON team to locate individual crew members and for
management to reach crew in cases of emergency. If a roommate issue should arise, contact the on duty will assume all charges are correct and bill the credit card.
RON team representative or your area m anager for a solution. For any complaints or problems during an
Note: It is important that you return your room key to the RON office before you depart the hotel. If you take
overnight stay, please speak to the on duty RON team representative to minimize conflict (hotel
the key with you to the next hotel or lose the key, you will be personally responsible for returning the key
management will be asked to respond only to this on duty manager).
back to the hotel or for the charges applied to such loss.
ARRIVAL AT HOTEL
HOTEL CHARGES
One of the RON team members will arrive at each hotel a day ahead of the core convoy and will familiarize
The RON manager and the finance coordinator will review the hotel bill to ensure all charges are accurate. A
them selves with the accommodation, confirm all requirements and begin to set-up the RON office. This team
RON crew member will also check the front desk for any packages or mail received.
will also be responsible for ensuring that the area allocated to OTR vehicles is roped off prior to the arrival of
supply trucks and the remainder of the RON team. On arrival, the truck drivers will confirm that the car park
has been prepared while the remaining RON team will begin setup of daily operations. All luggage will be INCIDENTALS
unloaded and taken to the designated luggage pick-up point.
Hotels will be advised that crew m em bers wishing to use phones, mini bars, pay movies or order room
service will need to provide credit card details and settle the bill that evening before going to bed. Anything
CHECKING IN purchased at the hotel must be cash only. Crew members not adhering to this rule will, in addition to paying
back the money owed, be charged a penalty/service charge. This money will be deducted from their per
W hen the convoy arrives at the hotel, go directly to the RON office location where you will collect your key
diem allowances.
packet. The packet will be identified with your crew number and will contain the following:
• Room key and number
• Other relevant information pertaining to the evening
MAIL
• Daybooks and shuttle schedules (where applicable) for the following day Personal mail should be forwarded to the command centre at VANOC Headquarter and not directly to each
• Any relevant changes to the daybooks hotel. The command centre staff will forward all mail to RON hotels and this will be distributed with the key
• Any mail or messages from home or the command centre packets in the RON office.

If as a result of your duties for any particular day, you arrive at the hotel prior to the arrival of the core
MOVE TO NEXT HOTEL
convoy, you should always first report to the RON office to collectyour key packets. Expect your hotel room
to be available from 15h00 onwards. Please understand that the RON team willbe dealing with a large The RON support vehicles (luggage truck, etc.) will travel ahead to that day’s RON accommodation via the
number of people checking in and your cooperation is needed when you arrive at the hotel. most direct route. RON crew will also pick up the previous days laundry or drop off laundry with the pre­
arranged launderette at the next location.
W here you arrive at a hotel on a rest day, every effort will be made to accomm odate your early arrival and
make your room available.
ACCOMMODATION LOCATIONS
HOTEL FACILITIES For a complete list of accomm odation locations please see Rest Overnight Accommodations Schedule
appendix.
Leisure facilities vary within each hotel (with some hotels having no facilities at all). As a guest you will have
access to these facilities in your free time. Please remember to obey the rules set down by the hotel and
acknowledge that other hotel guests may be using the facilities as well.

WAKE-UP CALLS, ALARM CLOCKS, AND ROOMMATES


W e are individually responsible for reporting to our functions on time each day. It is recommended that you
bring your own alarm clock or set your mobile/cell alarm. Also, please look out for each other and make sure
your roommate gets up in the morning with a little tim e to spare.

72 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 73

Source : Le Centre d'Etudes Olympiques - Bibliothèque


EVENING MEAL
RON OFFICE TECHNOLOGY SERVICES AND CONNECTIVITY Usually dinner buffets will be provided at the RON hotel. W e have tried to ensure a variety of meal types
across the length of the relay. Location and tim ings will be posted in the RON office each evening. Special
The RON office will act as the business centre, which will address the need to perform basic administrative
dietary requirements should be noted in advance on your crew information form.
services. This will be the common area for all crew, where IT services will be located, and where m ost of the
equipm ent is deployed, serviced and maintained. This area will also include the radio distribution and
Every week or so, there will be a crew dinner which will include a briefing, team update and relay highlights.
charging area where all radio allocations can be collected and furnish accessories.
In some instances a visiting VIP may also deliver a short speech. This information will be displayed in the
Services within the RON office will include the following: RON office.
• Drop-in workstation access
W hen crew members are spread across more than one hotel, a meal plan (where/when) will be posted in the
• Fax (local & international)
RON office in the main hotel.
• Photocopying
• Scanning
• Large file transfers LUGGAGE
• Internet access
• Asset tracking All crew members will be issued one luggage bag, a backpack, a mesh laundry bag and a mesh delicates
• Radio charging bag (for underwear) along with uniforms. Most luggage will be alike, as such individual crew numbers must
be displayed for identification.
At select RON hotels internet connectivity is limited to the area of the RON office depending on the type of
connections available. Each morning your luggage should be taken to the designated drop point for loading by the designated time
(info in RON office) onto the luggage truck. For those that travel a number of days ahead of the core convoy
There will be an available wired (ethernet) and wireless (Wi-Fi) solution for the torch relay crew in the RON you are responsible for the transportation of your own luggage in your assigned vehicle. Rooms will not be
office for their use. checked by the RON team for items left behind.

** Large file transfers, using the RON hotel internet connection, are not permitted under any circumstances When you arrive at the next evening’s hotel, your luggage will generally be at a holding point at the hotel for
by VANOC staff, partners, and associated contractors. Please contact the RON office for assistance or the collection by each individual. You should report to the RON office first to pick up your key packet.
on-site Technology team member.
NOTE: Please ensure you only bring your crew bag with you and that it does not weigh in excess of
441b (20kg).

LAUNDRY
FOOD & BEVERAGES
Laundry will be washed every third to fourth day of the relay and be available for collection in the RON office
Meals will be served only to people who display their official Olympic Torch Relay accreditation. the following evening. These details will be on the notice board in the RON office.

BREAKFAST On the identified laundry drop-off days, see Rest Overnight Laundry Schedule appendix, you are solely
responsible for placing your under garm ents in your mesh undergarments bag and placing this in your
Breakfast styles will vary depending on a number of factors including relay start time and hotel of stay. Most laundry bag with your other laundry. This laundry bag should then be dropped off to the RON office or other
days, breakfast will be buffet style and where possible offer a choice of a hot or cold continental style. In designated point on the morning of the laundry day. Non-uniform clothing will be washed at no extra cost to
some instances, our departure tim e may be so early that the hotel is unable to supply a hot buffet breakfast; you. However, this will be at your own risk. Please ensure that your crew number is also marked clearly and
in these instances, a continental or box breakfast may be substituted in and can be collected from the R ON’ identifiable on your personal clothing as well as the uniforms provided to you.
office upon departure. W here the relay crew is across a number of hotels, some crew may occupy a smaller
Those crew members who travel ahead of the convoy as part of their role will be provided with a per diem to
hotel with no common room breakfast facilities. In this case breakfast, will be held in the main hotel.
cover their laundry services. These mem bers will have to find their own laundry services or use the in-house
BEVERAGES AND SNACKS hotel laundry services.

NOTE: Laundry is wash, dry and fold only. No dry cleaning or ironing is provided as part of the
Each crew member will be allocated three beverages per day (two bottles of water and one other). It is the
crew ’s individual responsibility to collect these beverages for use throughout the day. laundry service.

Following breakfast, crew must drop off room keys at the RON office and then crew are able to pick up
snacks and beverage to take on route. You are encouraged to take snacks with you, as meals will be served
only at lunchtime and at the RON hotel. Snacks include one to two pieces of fruit.

LUNCH
Lunch will be provided to those travelling with the prim ary and core convoy at the designated lunch stop.
Most other crew will receive a per diem (some like Image Pacific and Inventa will get paid by their respective
employers) paid direct to their bank account. Please see Finance section. In all cases we have tried to
ensure a variety of meals are provided across the length of the relay.

74 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 75

Source : Le Centre d'Etudes Olympiques - Bibliothèque


• Medical needs: please bring your own medication and specify your medical needs with the crew doctor.
UNIFORMS Please also note:
• Your luggage should not weigh m ore than 20 kg.
As part of the Olympic Torch Relay, you are required to present yourself in a professional, well groomed,
• Your crew number must be written and visible on all uniforms and non-uniform pieces
neat and clean manner. W hile traveling with the relay, you represent Vancouver 2010 and the values of the
organizing committee and the Olym pic Movement. • The laundry service will not necessarily separate all delicates, whites, darks, etc., consider bringing only
colorfast items so that we do not have any clothes that will bleed onto fellow crew members clothing.
All VANOC staff will be issued with an “official uniform ” designed and manufactured by Hudson’s Bay • Remember when packing your luggage to leave room for souvenirs you m ight purchase along the way.
Company, with consultation from VANOC. Along with your accreditation, your uniform is essential in
identifying you to other crew members, security, comm unity volunteers and the general public. Crew ALTERATIONS
members need to write their crew number on the inside of each piece of clothing, with permanent ink, using
a waterproof laundry marker. For example, on the inside back of trouser w aistbands or the inside back of Since you will need to wear this uniform for 106 days of the relay, you may alter your uniform to fit your
undergarments. Other personal (non-uniform) clothing should also be marked to ensure that all clothing comfort level. The uniform m ust not be altered in any way that will m aterially change the look of the uniform.
returns to the correct crew member. VANOC will not reimburse individuals for alterations. If you have any questions regarding alterations, please
ask your manager.
W hile on duty, crew m em bers are required to w ear their uniform at all times. Depending on your role
and the duration of time you are traveling with the relay, you may be issued multiple uniform pieces —to PERSONAL PROPERTY
allow for laundry services.
We want you to have all the comforts of home and know that many crew mem bers will bring personal items
such as mp3 music players, cameras, personal computers, etc. W e suggest that you minimize the amount of
these personal items as VANOC will not be responsible for loss, theft or damage of these items.
CREW UNIFORM PIECES
CODE OF CONDUCT IN UNIFORM
Some of the crew uniform pieces include:
• Crew jacket W hile wearing the crew uniform, please do not smoke, consume alcohol or behave in any manner contrary
• Crew outerwear pants to the crew conduct guidelines outlined in the crew handbook. Under no circumstances are crew members
• Crew fleece jacket to smoke in relay vehicles or in view of the general public at time adjustment breaks or celebrations. When
• Crew fleece vest smoking outdoors, please dispose of your cigarette butts appropriately and please do not litter.
• Crew pant (with lots of pockets)
• Crew long sleeve polo shirt Please note that all crew should be aware of establishm ents that they enter in uniform and should be
respectful of all VANOC sponsors and commitment to the Games. Although not strictly prohibited, crew in
• Crew turtleneck
uniform should not enter a com petitor of our fast-food sponsor, M cDonald’s, or com petitor to our banking
• Crew t-shirt
sponsor, RBC, in mass while in uniform. Crew should only consume Coca-Cola beverages or beverages in
• Crew toque
unbranded cups while in uniform. Under no circumstances should crew have a branded non-Coca-Cola
• Crew scarf
product in his/her hands while in uniform.
• Crew gloves
• Crew baseball cap Please be respectful and m ake w ise decisions while in uniform, and alw ays mindful that the team is
• Crew backpack in the public eye.
• Crew w aistpack
• Crew luggage
(note that we have two different types of luggage, and you will be issued the one that suits your role)
• Crew laundry bag
• Crew accreditation

In order to ensure that the brand of the relay is displayed proudly on all crew, you are required to wear at
least one of the following while on duty: crew fleece jacket, crew fleece vest or long sleeve polo shirt.

In addition to the items provided by VANOC, we suggest that you bring along the following:
• Good outdoor winter shoes (possibly two pairs) - there is norestriction on the branding of the shoes,
however please consider subtly branded items.
• Long thermal underwear: Many of the crew uniform pieces will keep you warm, but nothing can keep
you as warm and dry as thermal clothing. W e suggest you invest in good thermal clothing.
• Glove liners: Although VANOC is providing ski gloves to the crew, it is suggested that you provide your
own lining for the gloves, in case you need to remove the glove in cold weather for more dexterity.
• O ff-duty clothing: Recognizing the luggage is not large, please pack appropriately. You should not
wear any off-duty clothing that is highly marked with logos or brand names. You should consider
bringing a swimsuit and work out gear as some hotels may have facilities available for use. Also, please
consider bringing comfortable, lounge clothes fo r the hotel.
• Personal hygiene items: shampoos, toothpaste, shaving equipment, sunscreen, alarm clock, book.

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Source : Le Centre d'Etudes Olympiques - Bibliothèque


The transport and logistics manager will identify which vehicles need to be serviced throughout the relay. It
will be the responsibility of the drivers to notify the transport and logistics m anager of any mechanical
TRANSPORT AND LOGISTICS problems with the vehicle so that they can be repaired in order to avoid any further damage.

The Olym pic Torch Relay Transport and Logistics team is responsible for the planning and operations of the Vehicles in advance will need to ensure that their vehicles are cleaned at Petro-Canada stations (or
convoy and team vehicles for the Olympic Torch Relay. This includes planning the scopes of vehicle fit out, equivalent) throughout the course of the relay. W hen possible, general maintenance (such as oil changes)
maintenance, wash refresh and parking services. Numerous vehicles are required for the entire team to should also be carried out at Petro-Canada Certicards.
complete their daily tasks. Everyone m ay be assigned a vehicle at some point in time. It is important that all
instructions are followed regarding conduct and maintenance. VEHICLE ACCIDENT
MOTOR VEHICLE DIARIES In the event of an accident the driver is to adopt the following procedure:
• Stop and make sure the scene is safe
A daily log of all vehicle movement must be completed for each trip - this is a legal requirement for all • Check yourself and others for injury, including passengers in any other vehicles
VANOC vehicles. This log must show the trips date, start and finish time, kilometre (start and finish), • If anyone is injured or the collision is serious press the red OnStar* button immediately, which activates
destination, purpose of the journey, and the names of drivers. Vehicle log sheets are contained in each the Autom atic Crash Response built-in to your vehicle
vehicles operating procedures folder. If the folder is not in the vehicle, the driver must notify the Transport • Built-in vehicle sensors will autom atically alert an OnStar* Advisor and they are connected into your
and Logistics team immediately. Vehicle log sheets are to be placed in the dedicated tray in the RON office vehicle to see if you need help
every Friday evening. • Even if you are hurt and can not respond, the advisor knows your exact location through GPS
technology and can request help be sent right away
VEHICLE REFUELING • Call the transport & logistics m anager im m ediately to report the incident and follow incident handling
procedure
OTR fleet vehicle drivers are to refuel only at Petro-Canada stations. All VANOC vehicles are provided with • If another vehicle is involved please do not admit liability
a fuel card which is located in a vehicle folder. A list of all recommended Petro-Canada stations to use • Exchange relevant information with the other driver, including: 1) drivers license number; 2) vehicle
along the relay will be provided. Vehicle refueling procedure is available in individual vehicles.
number plate; 3) name and address; 4) and contact numbers information
• Fill out the incident report form in vehicle folder with as much detail as possible
DRIVERS LICENSE AND ABSTRACT
• If the vehicle is safe to drive, please drive to nearest RON hotel and/or GM dealership
• If the vehicle is not safe to drive, VANOC transport and logistics manager will dispatch to arrange for
All drivers of Olympic Torch Relay vehicles must hold a valid drivers license. It is the responsibility of the
driver to ensure that their license is current and accepted by the relevant licensing authority. In addition, all towing to nearest GM dealership
• Please stay with the vehicle until the towing com pany arrives and take note of where the vehicle is
drivers will need to provide a copy of their drivers abstract in advance of the relay to the transport & logistics
manager. being towed and inform the transport and logistics manager of the location

SPEED ASSUMPTIONS ‘ Note: The O nStar feature will not be available in any of the commercial vehicles.

Generally, the convoy is expected to travel between 50 and 80 km/h per hour in convoy mode dependant on Please fill out the Report of Automobile Accident or Damage, see appendix.
posted speed limits along the route.

The estimated speeds are depicted in the relevant daybook. Torchbearers will generally walk or run at an
average speed of 7 km/h. The daybook for each day specifies the estimated tim e the convoy should arrive at
a specific location along the route.

C ommand will regulate the speed of the convoy and torchbearer throughout the day. W here the convoy
makes up tim e and arrives at a torchbearer comm encement point (insertion point) early, the convoy will
pause and the crew will be given a short break until the com m encement tim e approaches. The convoy
should never be more than five minutes early in torchbearer mode.

CREW CHANGE VEHICLE


The crew change vehicle will be used for shuttle drivers who are working morning or evening shifts to and
from the midday celebration on each day, to ensure that they have the appropriate time off during the relay.
This vehicle will be shared with partners and will also be used to shuttle the team to and from hotel parking
lots as needed.

MAINTENANCE OF VEHICLES
General Motors Canada (GM) will have two service technicians, five detailers and one convoy manager
travelling with the relay from St. John’s, NL to Vancouver, BC. Vehicles in the core convoy will be cleaned
daily while all other vehicles will be washed weekly at GM dealerships across the relay. It is the
responsibility of all drivers to keep the inside of the vehicles clean throughout the relay. The daily cleaning
schedule m ay be adjusted in case of weather or other operational reasons.

78 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 79

Source : Le Centre d'Etudes Olympiques - Bibliothèque


VEHICLE BREAKDOWN
TELECOMMUNICATIONS AND TECHNOLOGY
In the event of vehicle breakdown, where the vehicle forms part of the primary and core convoy, command is
to be advised of the situation and the nature of the breakdown. In the event that the vehicle does not form Information and Technology (IT) will provide and support equipm ent on the road as well as in the command
part this convoy, the Transport and Logistics team is to be advised of the situation and the nature of the centre.
breakdown.
EQUIPMENT
The procedures to affect repair and recovery may vary between vehicle manufacturer and supplier; however,
the basic procedure is as follows: A sufficient allocation of equipm ent will be provided throughout the duration of the relay, for both northern
and southern legs. There will be a number of crew members who will receive specialized equipm ent that will
• Safety first allow them to perform their duties, a number of personnel will also receive telecomm unication equipment,
• Operate hazard warning lights and others will utilize the RON office w hich acts as the business centre for the duration of the event.
• Try to get the vehicle off the roadway
• Try not to stop on bends or opposite double lines Personal use of VANOC system s including internet, e-mail, telephones, and mobile devices is a privilege.
• Attempt repairs/restart of vehicle, and allow sufficient tim e for vehicle to cool down enough to enable As such, crew members are expected to keep personal use at a reasonable level. All equipment being
access to engine compartment safely distributed and under VANOC control is to be used as per VANOC Technology - Acceptable use of
• If unable to affect repairs/restart, notify Transport & Logistics team, a member of your team, and stay Technology Policy.
with the vehicle
TECHNOLOGY
If on inspection there is nothing the driver can do, then the driver is to contact the VANOC vehicle manager
and inform them of the nature of the breakdown and any subsequent action carried out. If the VANOC A technology coordinator will always be onsite in the RON office where they will deploy equipment that will
vehicle manager cannot be reached, then the transport & logistics m anager must be contacted and informed allow the crew mem bers’ access to administration equipment, internet connectivity and VPN connection to
of the situation. If the transport & logistics manager is not reachable then command m ust be contacted and the admin network.
informed of the nature of the breakdown detailing:
o D river’s name TELECOMMUNICATIONS
o Current location, including nearest intersection and any obvious landmarks
o Nature of breakdown Radio telecomm unications will use a digital/encrypted system for both remote and southern legs. These
o Vehicle type - car, shuttle bus, truck, m otor home radio systems are restricted to local coverage or otherwise known as point to point. Smart phones and
o Vehicle registration mobile phones, will be distributed to key individuals listed in the crew devices deploym ent allocation
o Any stores or passengers on board document.

On receipt of this information the Transport and Logistics team will contact the breakdown/recovery
organization, who will then dispatch a tow truck to the vehicles location. On confirm ation from the
breakdown/recovery employee that the vehicle will require replacing, a replacement vehicle will be sought.

Note: Primary and core convoy vehicles should notify command in the first instance if they breakdown. For
full breakdown procedures contact the transport & logistics manager.

80 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 81

Source : Le Centre d'Etudes Olympiques - Bibliothèque


GETTING STARTED

EQUIPMENT USE/FUNCTION Security


1. Channel Selector Knob (16 • Portable radio units should not be left unattended
Position) Switches the radio to different channels.
• The user is responsible for the radio unit and accessory items at all times
2 . Concentric switch Not activated • Portable radio units are required to be returned to a secure storage area if not required by the user
3. On-Off / Volume Knob Used to turn the radio on or off, and to adjust the radio’s • It is the responsibility of the individual radio user to sign the radio unit over to technology crew.
volume • Lost radio units are required to be reported to the technology coordinator immediately with a description
4. Top Side Button (Programmable) Not activated of the circumstances pertaining to the loss of the equipment
5. Side Button 1 This button enables backlight
6 . Side Button 2 Turns on speaker tone to set volume Sending a Call
7. Push to Talk Button (PTT) Press and hold down this button to talk, release it to listen • Use the channel selector knob to change to the required channel
8 . Top Button-Emergency Button • Press the PTT button and speak clearly into the microphone
Not activated
(Programmable) • Your mouth should be about 2.5 to 5 cm away from the microphone
Green: Successful power up • Release the PTT button when you finish speaking
9. LED Indicator Red: Radio transmitting
Red Flashing: Low battery warning - when transmitting Receiving a Call
1 0 . Speaker/Microphone
Speak clearly into the microphone when sending a • Turn your radio on and adjust the volum e level
message • Switch to the desired channel
11. Antenna Send / receive signal • If, at any time, a call is received, you will hear the call at the volume level you have set
12. Accessory Connector Connects headsets, remote speaker/m icrophones and
other accessories
13. 3-Position Switch Not activated
14. Display Displays status of radio settinqs RADIO CARE AND MAINTENANCE
15. Softkey A rrow and Home Key
Authorized Use
• Only crew recognized by VANOC are authorized to operate radio units
• All crew that requires access to operate a radio unit will be required to be identified within the event
crew plan per event
11. Antenna
2. Concentric Handling
1.l6*Pojltlon
Switch • Radio units should be carried in a secure manner at all times, which allows for normal operation without
Select Knob
causing damage to the unit
3. O n/O ff/ • Malicious use of the radio unit and ancillaries which effects the operation of the radio system or
LED Indicator 8 J o p Button
Volume endanger life will not be tolerated and misuses in this matter will result in the individual and or group
Emergency button losing the right to operate the radio units and disciplinary action may be required
4 .Top Side „ ,, (not activated ) • The individual radio user is responsible to carry out adequate care so as to protect the radio unit from
Button 1 3 .3-Posltlon v damage; including direct heat sources or total immersion in water
(not activated ) Switch
5 .Side Button 1 (not activated ) Storage
This button enables • Radio units should be stored in a secure room; which has controlled access either by a lock or a
10. Speaker/ member of the crew
back light, second Microphone • All radio units are required to be accounted for at all times, and audits of radios are to be done every
push w ill turn o ff or
two days as permitted by daily operational schedules
light goes o ff auto 14. Display
in 10 sec
7.PTT Switch 15. Softkey,
Arrow, and
6.Slde Button 2 Home Keys
Turns on speaker
tone to set volume
to desired level.

82 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 83

Source : Le Centre d'Etudes Olympiques - Bibliothèque


RADIO COMMUNICATION PROTOCOL

CORRECT
TERMINOLOGY SIGNAL/ACTION WHAT IT MEANS REPLACES
TERMINOLOGY
All teams/units standby Cease all non-emergency communications until released by Event An incident has occurred, and descriptive
Incident “explosion” “crash”
Operations Management terminology cannot be used
An item has been found that is giving cause for “bomb” “suspicious package”
Signifies the torch has malfunctioned Item of Interest concern - perhaps is thought to be a threat. “gun” “firearm” “weapon”
Olympic Flame out
Convoy pauses for replacement/ relight of torch An occupant of the venue is observed to have
Medical “seizure” “heart attack”
Convoy ready for departure Final warning that the convoy is about to depart (incident) been injured, or is experiencing physical distress

Convoy move off An incident involving members of the public


Signal for all vehicles to move forward Disturbance “fight” “riot”
population requiring control by VANOC
Increase or decrease speed
to x Kmh Used to adjust average speed of the convoy Law Enforcement An incident is occurring that requires law
“crime” “cops!”
Required enforcement response.
Yes Yes
Fire Protection Smoke or fire has been observed, and the Fire
“Fire!”
Negative No Required Department is needed

Copy Used to acknowledge radio instruction. E.g. ‘Media 1 copy, over’ VEHICLE RADIO SIGNS
Urgent Used to communicate emergency priority radio messages, e.g. ‘Pilot urgent,
we have been involved in an accident, over’
Repeat your last Indicates receiver was unable to hear/understand the message
TITLE OR VEHICLE CALL SIGN
A dvance Convoy
ETA Estimated time of arrival
Pilot Vehicle Pilot
Over Signifies the completion of your sentence and expecting a response. E.g. Drop Off Shuttle Bus Drop Off Shuttle
‘Media 1, what’s your location, Over’ Police 3 Police 3
Out Signifies the completion of the conversation. E.g. ‘Media 1 copy, out’ Coca-Cola 1 Coke 1
Coca-Cola 2 Coke 2
W hen initiating a radio call, please use the “Sandwich Method” : RBC 1 RBC 1
• Person one comm ents or states question RBC 2 RBC 2
• Person two speaks in response Core Convoy
• Person one closes conversation with comm ent and says, “OVER” Police 1 Police 1
Media 1 Media 1
Media Driver Media Driver
Avoid inappropriate or hazardous language: Command Command
• W hen you are on the radio network, you are potentially in ear shot of m any groups including: spectators, Command Driver Command Driver
VIP members, media and torchbearers Security/Olym pic Flame Vehicle Security
• W hile it is important to notify the appropriate parties of an issue that has or may occur, these words will Olympic Flame Escort Motorcycles Solo 1 to X
allow you to stay calm and avoid unnecessary panic Torch Relay Doctor Doctor
• The use of cell phones is encouraged if an incident occurs that requires more detailed information Ambulance Ambulance
• In the table below, you will see the terminologies that must be used in the event that there is an Pick Up Shuttle Bus Pick Up Shuttle
occurrence requiring sensitive language to be used Police 2 Police 2
O ther Vehicles/Functions
Example: “ Please notify security that we m ay have an item of interest located at the collection point." 2hr Advance 2hr Advance
Guest Relations Guest Relations
Celebrations Site Celebrations Site
Media Operations Media Ops
Torchbearer Operations Torchbearer Ops
Transport/Loqistics Transport
Media 2 Media 2
Mechanic Mechanic
Shuttles 1 to 10 (when not in convoy) Shuttle 1 to 10
Rest over Night RON
Marketing Marketing
Program Director Director
Technology Technology

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MOBILE PHONES/SMART PHONE DEVICES
CREW CONDUCT
Mobile phone and smart phone device allocations are based on positions whose functions need mobile
comm unication to perform their duties during the event. As ambassadors for the torch relay, Vancouver 2010 and the Olympic Games, you are expected to meet the
highest standard in terms of professional courtesy and attitude. Crew conduct is your guide to the principles
Use of mobile phones and radios: of being a mem ber of the Vancouver 2010 Torch Relay team. These policy summaries provide guidance for
• Due to the increased risk to the operator, personnel should not use cell phones without a hands-free the standards of behaviour that VANOC expects from crew on the road. If you have any queries please
unit while operating or refueling motor vehicles as in compliance with local provincial laws speak to your manager.
• If personnel must use the cell phone while refueling the motor vehicle, the operator should stop the fuel
pump and maintain at least three meters (ten feet) from the vehicle and the fuel pump while using the DRUGS, ALCOHOL AND SMOKING
cell phone
• Personnel are expected to use good judgm ent and keep personal long distance calls on VANOC The Vancouver 2010 Olympic Torch Relay prohibits the use of any illegal drugs or substances that may
telecomm unications equipment to a minimum, and to keep such calls to a reasonable duration affect your performance and behaviour. Alcoholic beverage consumption should only occur when off duty
• The use of personal mobile phones within the convoy is not permitted unless authorized by your and in moderation; and operation of vehicles is highly prohibited after alcohol consumption. All torch relay
supervisor; and if granted, it must not be visible during the shift and must be turned off while working crew m ust be prepared for additional requirements as needed; therefore, crew should never exceed the
• W hen possible use SMS (Short Message Service) or email from your handheld device for internal legal blood alcohol level.
com m unications
• Leaving voicemail messages on a mobile is discouraged as there is no guarantee of a timely message BLOGGING / FACEBOOK
delivery
In accordance with the IOC guidelines for blogging, torch relay crew should not disclose any information that
is confidential or private which may compromise the security, staging and organization of the Games. In any
LAPTOPS, MOBILE DEVICES AND OTHER REMOVABLE DEVICE SECURITY
event, blogs of crew containing O lym pic content should at all times conform to the Olympic Spirit and the
Laptops, mobile devices, and removable media are especially vulnerable due to their size and portability. fundamental principles of Olympism as contained in the Olympic Charter, and be dignified and in good taste.
Special care must be exercised when using these devices. VANOC personnel are expected to comply with Please be discreet in sharing information as we are under the microscope of the public.
the following prerequisites:
• A security cable must be used to keep the laptop physically attached to a permanent fixture, e.g. a desk HOTEL CONDUCT
• Avoid storing these devices unattended in cars and keep in carry on luggage during air travel
In some cases, VANOC Executives, VIPs, external media, members of government and the IOC family will
• Mobile devices and jum p / flash drives must not be left unattended in public areas; and data should be
be staying at our hotels. Please use your best judgm ent when in hotels and in public areas and mindful of all
removed from portable m edia if not immediately required
crew conduct policies.
EQUIPMENT RESPONSIBILITY When off duty, crew members are permitted to have personal guests and visitors; however, your guests are
expected to take care of their own accomm odations, transportation, and any additional expenses.
All crew must acknowledge that while in receipt of equipment under VANOC control they are to exercise
reasonable care in the operation and protection of these items. Please understand that you may be held
personally responsible for certain costs incurred as a result of failure to comply with the VANOC Policy for
PERSONAL SAFETY
Acceptable use o f Technology. Please remain responsible for the care of your equipment until you are able The personal safety of everyone participating in the Vancouver 2010 Olympic Torch Relay is our priority. We
to return it to a VANOC IT staff; or at the conclusion of your employment with VANOC. Also, please need to look out for ourselves and all mem bers of the team to make sure the relay and our accommodation
understand that all equipment assigned to you by VANOC, will remain property of VANOC and m ust be is safe. Awareness of our surroundings and common sense are the most obvious and important
returned upon demand.
considerations. In addition to staying alert, here are a few simple precautions we should take:

• The best w ay to be safe is to stay healthy. It is important that you learn and maintain your personal
limits on sleep, food and water intake and stress levels. There can be no heroics to see who can stay
awake the longest or go the farthest. Stay well hydrated and well fed. Snacks are available to take on
route and we all need to replenish our body with enough water throughout the day. When you can, take
w hat opportunities there are to use local gyms to maintain your fitness level. The days will be long, and
we start early most mornings, so please go to sleep as early as possible when your duties are
completed
• Know when to ask for help, particularly while driving vehicles. If you find yourself distracted or drowsy,
pull off the road safely and rest or share the driving with someone else
• Never exit or enter a moving vehicle
• It is recommended to take vitamins as a preventative health measure
• Report any suspicious activities (people, vehicles, packages, etc.) to your m anager who will advise the
VANOC lead or the TRuST manager. If the concern is at the RON hotel prior to the core convoy
arriving, please report such concern directly to the RON office
• For emergency contact purposes, please inform another relay crew member of your whereabouts
outside a RON hotel

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MEDICAL SERVICES SYMPTOM COLD FLU
Fever is usually present with the flu in up to 80% of
In various situations, emergency response plans will be initiated. Depending on the emergency, all convoy Fever Fever is rare with a cold. all flu cases. A temperature of 100°F or higher for 3
personnel will be directed by the VANOC comm ander or the torch relays program director. to 4 days is associated with the flu.
A hacking, productive (mucus- A non-productive (non-mucus producing) cough is
Coughing producing) cough is often present with usually present with the flu (sometimes referred to
COLDS AND FLU a cold. as dry couah).
Slight body aches and pains can be part Severe aches and pains are common with the flu.
Aches
Although we all will take prudent measures to stay healthy as best we can during the relay, it is very likely of a cold.
Stuffy nose is commonly present with a
that someone will become ill. As exhilarating as the relay is, it will tax us both physically and mentally. At Stuffy nose is not commonly present with the flu.
Stuffy Nose cold and typically resolves
these times our resistance to infectious agents is compromised. The most common infections we anticipate
spontaneously within a week.
crew members succumb to are the common cold or the flu. Chills are uncommon with a cold. 60% of people who have the flu experience chills.
Chills
Tiredness Tiredness is fairly mild with a cold. Tiredness is moderate to severe with the flu.
Influenza, commonly called "the flu," is an illness caused by viruses that infect the respiratory tract. Sneezing is commonly present with a
Sneezing Sneezing is not common with the flu.
Compared with most other viral respiratory infections, such as the common cold, influenza (flu) infection cold.
often causes a m ore severe illness. The flu has a rapid onset within 3-6 hours. The flu
Sudden Cold symptoms tend to develop over a hits hard and includes sudden symptoms like high
Symptoms few days. fever, aches and pains.
Influenza viruses are divided into three types, designated A, B, and C. Influenza types A and B are
responsible for epidem ics of respiratory illness that occur almost every winter and are often associated with A headache is fairly uncommon with a A headache is very common with the flu, present in
Headache 80% of flu cases.
increased rates of hospitalization and death. Bird and Swine flu are caused by type A viruses. Type C cold.
infection usually causes either a very mild respiratory illness or no symptoms at all; it does not cause Sore throat is commonly present with a Sore throat is not commonly present with the flu.
Sore Throat
cold.
epidem ics and does not have the severe public health impact of influenza types A and B. Efforts to control
Chest Chest discomfort is mild to moderate Chest discomfort is often severe with the flu.
the impact of influenza are aimed at types A and B,
Discomfort with a cold.

Most people who get the flu recover completely in one to two weeks, but some people develop serious and
potentially life-threatening medical complications, such as pneumonia. Much of the illness and death caused
by influenza can be prevented by annual influenza vaccination. Influenza A undergoes frequent antigenic The best way to prevent influenza infections is vaccination. When a safe vaccine is developed, people
changes that require new vaccines to be developed and people to obtain a new vaccination every year. should get vaccinated if the disease is still causing infections. A good way to prevent any flu disease is to
avoid exposure to the virus; this is done by frequent hand washing, not touching your hands to your face
(especially the nose and mouth), and avoiding any close proximity to or touching any person that may have
flu symptoms. Since the virus can remain viable and infectious for about 48 hours on many surfaces, good
hygiene and cleaning with soap and water or alcohol-based hand disinfectants are also recommended.

Face masks may help prevent getting airborne flu viruses (for example, from a cough or sneeze), but others
think the better use for masks would be on those people who have sym ptom s and sneeze or cough.

The use of Tamiflu or Relenza may help prevent the flu if taken before symptoms develop or reduce
symptoms if taken within about 48 hours after symptoms develop. However, taking these drugs is not
routinely recommended for prevention because investigators suggest that, as occurs with most drugs, flu
strains will develop resistance to these m edications. Your doctor should be consulted before these drugs are
prescribed.

In general, preventive measures to prevent the spread of flu are often undertaken by those people who have
symptoms. Symptom atic people should stay at home, avoid crowds, and take off from work until their health
improves or medical help is sought. Sneezing, coughing, and nasal secretions need to be kept away from
other people; simply using tissues and disposing of them will help others. If you come down with the flu, you
will be isolated from the rest of the team in order to prevent the spread of the virus. The medical officer
(MO) will determine whether you can continue with the relay or if you will have to be sent home or more
intensive treatment.

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MEDICAL OFFICER
FINANCE
A Medical Officer (MO) will accompany the convoy at all times, travelling in the security motor home.

The MO is primarily responsible for participants and crew, but may be required to render assistance to
FLIGHTS
spectators if local resources are not immediately available to manage the situation. Appropriate expertise All crew will have the majority of their travel arrangem ents scheduled prior to the com m encement of the
and equipment are available to provide initial care to any emergency prior to transfer, if this is necessary. relay. Any changes or new bookings must be approved by the crew m em ber’s respective manager and
communicated to the command centre for booking. If permission is not received, prior to confirmation, the
Any suspected medical problem should im m ediately be reported to the command vehicle, which will
cost of the cancellation and re-booking will be the responsibility of the crew member and m ust be
coordinate the necessary response in consultation with the MO.
reimbursed to VANOC.
The MO is available to crew at all times for medical advice and treatm ent if problems arise. Please note that
the MO is not responsible for treatm ent of chronic stable conditions. Crew members who are already in ACCOMMODATIONS
receipt of prescribed medicines from their own doctor should ensure that they have sufficient supplies for the
All core convoy accomm odations have been arranged and paid for in advance of the torch relay’s arrival.
tim e they are working on the relay. All crew on the road will complete a medical form with personal health
The only exception will be for the advance team s who do not travel to the core convoy hotels. In such
information prior to the relay. Only the MO will have access to this information.
cases, these advance crew mem bers will be required to pay for their accommodation and submit an
In the event of a problem occurring out of hours, contact the RON office at the hotel. RON will coordinate expense claim to be reimbursed accordingly.
the appropriate response.
All crew mem bers will be responsible for providing the hotel with a credit card in each hotel, should they plan
The MO is also required to provide advice to management if issues of well-being to continue as a crew to incur any personal incidentals. This includes, but is not limited to personal long distance calls, room
m em ber arise. Consent to this is implicit in accepting a position as a crew member. service, additional laundry, in room movies, mini-bar charges or social activities.

Steps to follow when the relay is active Crew mem bers must settle any personal expenditure charges prior to check out. Final settlement of all
accomm odations will be the responsibility of the RON and finance coordinator at the end of each hotel stay.
• Suspected medical problem with participant or crew member
• Notify command vehicle of nature and location
• Response initiated in consultation with MO PER DIEMS
• Suspected medical problem in spectator
W here possible all meals have been arranged and paid for in advance of the torch relay team ’s arrival.
• Notify command vehicle of nature and location
• If local resources are adequate - no further action In instances where a crew member cannot attend the arranged meal, they will be required to complete a per
• If local resources are inadequate, response initiated in consultation with MO diem claim form and have it approved by their manager. Any claims that are not approved by the manager
will not be reimbursed by VANOC.

There will be several days throughout the relay where all crew members will receive lunch and dinner per
FAMILY EMERGENCIES diems. These will be paid to crew members prior to the com m encement of the relay.

If you have a family emergency, while you are traveling with the relay, please advise your m anager as soon PETTY CASH & EXPENSE REIMBURSEMENT
as possible. You and your manager will discuss a course of action, which may include the crew mem ber
traveling home. It is anticipated that there will be occasions when crew members will incur personal expenditures on behalf
of the torch relay. Crew members must obtain approval from their m anager or the finance coordinator
All crew members should provide their fam ily with TORCC contact information in the event of an emergency. before incurring these expenses.
As m any times crew members may not be available to answer their cell phones, the TORCC can get in
touch with the crew member more readily. Crew members will be required to complete and submit an expense claim form, supported by proper
documentation and/or receipts to the finance coordinator for reimbursement. Expense claims up to a
maximum of $300 Canadian dollars will be reimbursed from the RON office by the finance coordinator. The
recipient of a cash reimbursem ent will be required to sign the expense claim form to acknowledge they have
received proper reimbursement.

Any claims in excess of $300 CAD will be submitted to VANOC for reimbursement through the normal cycles
(reminder: VANOC requires crew to file expense claim s within 90 days of incurring the expense). Expense
claims without proper receipts, docum entation or approval will not be reimbursed by VANOC. Expense claim
form s can be obtained online or from the RON office and submitted to the finance coordinator.

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Olympic/Paralympic Brands in Canada. The legislation ensures that Canada keeps its commitment to the IOC and IPC concerning
APPENDICES protection of the Olympic/Paralympic Brands and that VANOC meets its obligation to protect the exclusive rights it has granted to
its marketing partners. The Act also ensures that Canada is aligned with the international community in granting special protection
OTR COMMUNITY ENGAGEMENT CONSIDERATIONS for the Olympic/Paralympic Brands.

VANOC’s Approach to Protecting the Brand — VANOC is committed to enforcing its rights in a disciplined, sensitive, fair and
PURPOSE
transparent manner using the following two-step assessment method:

As the commencement of the Vancouver 2010 Olympic Torch Relay draws near, communities across Canada will want to join in
1. Infringement assessment — VANOC assesses whether there has been an infringement of the brand or the creation of a
the celebration of the relay’s arrival in their area. In recognition of this growing excitement, the Vancouver Organizing Committee for
misleading business association that is prohibited under applicable law. When analyzing whether the brand has been infringed
the 2010 Olympic and Paralympic Winter Games (VANOC) has developed the following set of considerations to ensure all
or a misleading business association has been created in any particular situation, VANOC carefully considers all
Canadians can feel connected to the journey of the Olympic Torch Relay. These factors outline the ways in which communities can
circumstances. In particular, while not exhaustive, VANOC generally considers the following six factors:
show their support, while respecting the marketing and promotional rights of our corporate partners.

a. Factually accurate use — the brand (or other marks or images that have the potential to create a business association
BACKGROUND
with the Olympic/Paralympic Movements) must be accurately used, without distortion or modification.

The Spirit of the Games — To deliver a truly unique and memorable Olympic experience, and in keeping with the philosophies of
b. Relevant use — use of the brand or other marks will be of low concern to VANOC if they are relevant to a larger initiative
Olympism, VANOC believes that the focus of any Olympic event should be on the sport or spectacle, and not on commercial
or storyline and do not constitute gratuitous references (or a disproportionate number of references) to the
messaging. It is with this in mind that VANOC will manage all commercial messaging during the Olympic W inter Games, the
Olympic/Paralympic Movements in an overtly promotional manner.
Cultural Olympiad and the Olympic Torch Relay.

c. Commercially neutral — use of the brand or marks will be of low concern to VANOC if they are used in a commercially
Signature Properties — Along with the Cultural Olympiad, the Olympic Torch Relay is one of VANOC’s signature properties. As
neutral manner that does not contribute to the creation of an unauthorized business association between the
such, existing VANOC and IOC marketing partners must make an incremental investment in order to gain the right to associate with
Olympic/Paralympic Movements and a commercial entity, or that is not used in a manner that otherwise commercially
the Olympic Torch Relay. Through this association, Olympic Torch Relay partners have the exclusive ability to market or promote
exploits the brand.
using torch relay images, marks or associated language. The following VANOC/IOC partners have made a significant investment in
order to gain these rights:
d. Undue prominence — use of the brand or marks will be of low concern to VANOC if they do not enjoy undue
prominence within the context o f the overall initiative or storyline. For example, the use of the brand which is included in a
(a) Presenting Partners Coca-Cola and RBC — Coca-Cola and RBC recognize the importance of sponsor relationships to
proportional manner within a larger list, story or calendar of events with other similar, non-commercial marks, statements
the success of the Vancouver 2010 Olympic W inter Games. As presenting partners of the Olympic Torch Relay, Coca-
or concepts will be a matter o f low concern for VANOC, provided such use does not create an unauthorized association
Cola and RBC’s commitment will help to ensure that every Canadian has the opportunity to be touched by the spirit of the
with the Olympic/Paralympic Movements.
Olympic Flame and make a personal connection to our Games.

e. Use of Olympic or Paralympic visuals — use of Olympic or Paralympic visuals (logos, archival Games imagery, team
(b) Signature Supporters and Signature Suppliers — VANOC will have a number of Tier II and III partners, such as
uniforms or Olympic medals) in connection with a business will typically be of high concern. By their nature, such visuals
Bombardier, who will play a key role in ensuring the successful delivery of the Olympic Torch Relay. VANOC will keep
would create an association with the Olympic/ Paralympic Movements.
communities apprised as partners at these levels are confirmed.

f. Unauthorized association — the final factor considered is whether there are any other elements that constitute an
(c) Government Partner — The Government of Canada has committed to investing a significant amount of funding in order
infringement of the brand or an unauthorized business association. Such elements include the timing and strategic
to support the community celebrations as well as the operational considerations of the torch relay itself.
placement of the advertising or communication tactics in question.

Protecting the Olympic/Paralympic Brands — One o f the key conditions of being awarded the right to host the 2010 Winter
Each of these factors is assessed and assigned a rating between 1 (low concern) and 3 (high concern), generating an
Games was a commitment to the International Olympic Committee (IOC) that the Olympic brand would be protected in Canada. As
aggregate score. A score of 8 or below is considered, in most instances, unlikely to infringe and the case is closed
part of its role to plan, organize, finance and stage the 2010 Winter Games, VANOC has custodianship of the Olympic and
subject only to periodic monitoring. A score between 9 and 13 is a potential infringement and subject to further review to
Paralympic Brands in Canada.
determine whether an infringement has likely occurred. A score of 14 or higher is considered, in most instances, to be a
likely infringement.
Ambush Marketing — VANOC is legally obligated to its marketing partners and the IOC and the International Paralympic
Committee (IPC) to protect against unauthorized use o f the Olympic/Paralympic Brands and ambush marketing in Canada. Only
2. Enforcement assessment — If VANOC concludes that there has been either an infringement or the creation of a misleading
official sponsors, licensees and government partners of the Olympic/Paralympic Movements in Canada are allowed to suggest an
business association, it will consider what appropriate enforcement action, if any, is required.
affiliation or connection with the Olympic/Paralympic Movements or any Olympic/Paralympic Games. Unfortunately, those exclusive
rights can be infringed by “ambush marketing” — marketing that capitalizes on the goodwill of the Olympic/Paralympic Movements
For more information on VANOC’s Olympic and Paralympic Brand Management Guidelines, and updates on Olympic Torch Relay
by creating a false, unauthorized association with the Olympic/Paralympic Movements, Olympic/Paralympic Games,
partners, please visit our website at vancouver2010.com.
Olympic/Paralympic athletes or the Olympic/Paralympic Torch Relays without making the financial investment required to secure
official sponsorship rights. OLYMPIC TORCH RELAY CONSIDERATIONS
Relevant Law — Any enforcement actions by VANOC will be in accordance with applicable law. In particular, the Government of
Canada has recently enacted legislation, the Olympic and Paralympic Marks Act (“A ct”) J o specifically protect the

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The following is a non-exhaustive list of potential initiatives that a community may contemplate in sharing in the spirit of the Olympic
Torch Relay. Please note that the following considerations are not equally applicable to Olympic Torch Relay sponsors as they 2. Signage - Any signage created in reference to the OTR must be factually accurate, non-commercial, non-promotional, without
have the exclusive right to promote their association with the relay. any call to action and should be welcoming in nature
Example 2A: A handmade “Welcome to our town OTR!” sign hung in a local business window would likely be of low concern.
PRE-EVENT ACTIVITIES

1. Promotional Ads - The right to create any commercial advertisement referencing the Olympic Torch Relay (OTR) is reserved
exclusively for OTR sponsors or host municipalities.

Example 1A: A municipality takes out an ad in the local paper using the approved Olympic Torch Relay ad template would be
of little or no concern.

Games on Target

The Olympic Example 2B: A large banner hung in a local business stating “Share the flame - two-for-one specials while OTR is in town”
Efeme is coming to
Commcnity Name would be of high concern.
Month XX, XXXX

'« nrsu«ij-B,£=0.,r£H<Meiap

Example 1B: A local business advertises in the local paper that you can experience the relay from their location would
be of high concern.

♦SHARE*
THE
FLAME COM PANY
NAME

Gam es on Target TWO FOR ONE


: SPECIALS WHILE
THE TORCH RELAY
IS IN TOWN

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3. Preferred Seating/Viewing Areas - Businesses situated along the relay route may be used for viewing areas, but cannot be DURING THE RELAY
used to create a commercial or promotional association to the relay.
4. Signage ■ Any signage displayed along the relay route should not be promotional, commercial, or any other form of
Example 3A: A local business on the route allows families to set up seating and view the relay from their location would likely propaganda, unless distributed by VANOC or official OTR sponsors.
be of low concern.
Example 1 : Local school children hold up a sign that states “Welcome OTR from Mrs. Johnson’s 4th grade” would be of low
concern.

If e N a m e

Welcome Torch Relay fro™


Mrs. Johnson’s 4th Grade.

Example 3B: A local business on the route creates a branded “VIP torch relay viewing area” would be of high concern.

Example 2: Members of a local business, dressed in uniform hold up a sign that states “ABC Company welcomes the OTR to
our town” would be of high concern.

• « » A >

ABC COMPANY
& N am . Welcomes the Torch R e l a y toouO ov^^

Torch Re!ay Viewing Area %

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5. Sampling - Distribution of any commercial products along the relay route is not permitted unless distributed by VANOC or 6. Concessions - Except as expressly permitted by VANOC, no concessions may be set up along the relay route.
official OTR sponsors.
Example 1: A Community Task Force grants advance permission to a local business to set up a display of arts, crafts and
Example 5A: A local municipality makes paper Canadian flags available for spectators along the route would be of low products associated with the region along the route would be of low concern.
concern.

Experience Our Region!

Example 2: A business sets up a stand along the route to sell snacks and beverages without permission from VANOC would
Example 5B: A commercial company distributing samples of their products to spectators, or a local politician distributing be of high concern.
pamphlets along the route, would be o f high concern.

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7. Other Activities

CORE CONVOY VEHICLES


• Commercially branded blimps, hot air balloons, airplanes towing banners or sign writers displaying corporate messages above
the route or celebration sites would be of high concern to VANOC and will not be permitted in advance of the relay, and will be
asked to desist.

• Other forms of product placement, such as branded vehicles parked along the relay route, or large blocks of spectators
dressed in corporate uniforms lining the route in view of cameras would also be of high concern to VANOC and asked to
desist.

NOTE: VANOC will consider timing, placement and reoccurrence of concerning activities when assessing appropriate
courses of action.

TORCHBEARER SHUTTLE
COMPLIANCE

To help ensure that all Canadians experience a memorable, inspiring and reasonably commercially neutral Olympic Torch Relay
experience, VANOC relies on the spirit of fair play and goodwill across all communities in complying with these considerations.
VANOC will seek the assistance of Community Task Forces in helping to minimize and manage any activities that would be of
concern.

Communities are requested to report to their regional route coordinators any information that suggests ambush marketing activities
are likely to occur, by whom and when. Regional route coordinators will communicate this information to the Olympic Torch Relay vancouver 2 0 1 0

Marketing team, who will, in turn, report to VANOC’s Commercial Rights Management Team, should the infringement prove to be of
high concern.

Council staff may also be asked to actively participate in enforcing VANOC’s rights normally undertaken by VANOC staff, with
necessary training or information provided. In some instances, communities are better placed than VANOC to control or prevent
such conduct.
COMM AND VEHICLE

DISCLAIMER: Please note that these guidelines, including the usage examples provided above, are for illustrative purposes only and are without
prejudice to any rights which VANOC may have in any particular case. The information does not constitute legal or professional advice and as
such, should be relied upon at the reader’s own risk. Anyone using this document must accept that VANOC will evaluate potential infringements
on a case-by-case basis and that it is impossible to predict or describe every type of potentially infringing activity. Consequently, the information
provided in this document is given without liability or restriction on the part o f VANOC and does not constitute any form o f authorization,
permission, consent, license, waiver or estoppel (express or implied) that in any way limits or prejudices the statutory or common law rights of
VANOC in any circumstances.

SECURITY FLAME

vancouver 2 0 1 0

100 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY

Source : Le Centre d'Etudes Olympiques - Bibliothèque


MEDIA
REPORT OF AUTOMOBILE ACCIDENT OR DAMANGE
“ u « ,• „ NOTE: ALL ACCIDENTS INVOLVING
..,0 -M — ANOTHER PARTY MUST BE
REPORTED ON THIS FORM.
G E N E R A L M O T O R S O F C A N A D A L IM IT E D

R E P O R T O F A U T O M O B IL E A C C ID E N T OR D A M A G E

(1 ) G e n e ra l M o to rs V e h ic le (3 ) T h e A c c id e n t/In c id e n t
YEAR: □ATE OF ACCIDENT/
INCIDENT A il P.UL

LOCATION:

ROAD CONDITION: TYPE O F SURFACE:


LICENCE NO.: YEAR:
PILOT
MILEAGE: WEATHER CO NDITIO N:
PURPOSE OF USE:
PLEASURE ( H H BUStNESS I~ 1
(G J i. VEHICLES) (OTHER VEHICLES)
NOTE: (REPAIRS ARE TO BE COMPLETED PRIOR TO NGL2
BE M G TURNED IN TO CUSTOMER DELIVERY)
DIRECTION OF
TRAVEL
SPEED

(4 ) D a m a g e to P ro p e rty o f O th e rs
TYPE OF VEHICLE
WHERE MAY
VEHICLE _ PHONE NO-:
BF INSPECTED? OWNER’S NAME
VEHICLE ASSIGNED TO:
DRIVER: DEPT.: OWNER'S ADDRESS: NO: STREET HAMB

j (2) D riv e r o f G M .V e h ic le , _
POSTAL COOE:

ADORESS: PHONE NO­


DRIVER’S NAME

SHUTTLE YUKON
DRIVER'S ADDRESS; NO: STREET NAME:

AGE HOME PHONE NO. G.M. EXTENSION

DRIVER S LICENCE NO.: PO STAL C O O E :

EMPLOYEE: NAME OF DEPT.:


DRIVER’S
YESi ! NO
LICENCE NO.:
EMPLOYEE HO.: DEPARTMENT NO.:
OWNER INSURED BY:

PREVIOUS
STREET:
ACCIDENTS;
WAS PERMISSION
TO DRIVE GRANTED? CITY

SEAT BELTS NOT IN USE

(5) Police
DID POLICE INVESTIGATE ACCIDENT?

•VAS REPORT MADE? OTHER VEHICLES OR


PROPERTY DAMAGED:

NAME AND BADGE NO. OF OFFICER:

WERE CHARGES :_AO?

102 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 103

Source : Le Centre d'Etudes Olympiques - Bibliothèque


(IF SPACE ON FORU IS INSUFFICIENT. ATTACH EXPLANATION ON H I T X 11" SHEETS)
VANOC MOTOR POOL LOG
GENERAL MOTORS OF CANADA LIMITED - REPORT OF AUTOMOBILE ACCIDENT (Continued)
(6) P e rs o n a l Inju ry
N AM E:
NATURE OF INJURY:

Vehicle N um ber: ------------


V A N O C M o to r Pool Log Vehicle License
Plate:

ATTENDING PHYSICIAN:
O D O M ETER R EAD IN G S
END
1MJURED REMOVED TO: S TA R T END B USINESS VEH IC LE
D ESTIN A TIO N FUEL C O M M EN T
DRIVER C O N DITIO N
DATE DATE PU RPO SE KMs LEVEL
Start Stop this
(7) G M D riv e r’s S ta te m e n t o r Explanation of D am age trip

dent on
EX. s ite v is t a t c le a n o u ts id e /d irty
C hip 9 -F e b -0 4 4 -F e b -0 4 Vancouver 0 125 125 fu ll drivers side
H illc re s t flo o rs
S chug front

NAME: | PHONE NO.:


I. WAS OIO THE OTHER DRIVER
ALCOHOL MAKE ANY STATEMENT BEARING
A n n n F F * :- INVOLVED? ON THE ACCIDENT?

PHONE NOJ WHOM DO YOU THINK


WAS AT FAULT. AND WHY?

(10) Diagram-

TOTAL
YEAR
TO - -
DATE

Dalo of Rooort: , _
—______________________ .____________ ._________ Division/Branch:

S ig n a tu r e o f D r iv e r
--------------------------- _ _ -------------------------------- Signature o fS u p c rv h o r;

M a il C o d e : ______________________

104 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 105

Source : Le Centre d'Etudes Olympiques - Bibliothèque


NORTHERN BC FLIGHT SCHEDULE
REMOTE NORTH FLIGHT SCHEDULE

_ E

<c

O
o
>-

E —

106 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 107

Source : Le Centre d'Etudes Olympiques - Bibliothèque


DAY CITY LOCATION ADDRESS P/T
CELEBRATION SITES Truro V ictoria Park Park Road NS
19
20 Halifax Grand Parade (Front of City Hall) 1841 Argyle Street NS
22 Wolfville Acadia University Arena Highway 1 NS
DAY CITY LOCATION ADDRESS P/T
22 Lunenburg Bluenose II Dock 6 8 Bluenose Drive NS
1 Victoria Legislature 501 Belleville St BC
23 Charlottetown Confederation Landing Park 11 Great George Street PE
2 Duncan Cowichan Place, Aquatic Centre 2653 James Street BC
24 Summerside Summerside Raceway 511 Notre Dame Street PE
2 Nanaimo Maffeo Sutton Park (Spirt Square) 50 Arena St BC
3 25 Shediac Festival Arena Festival St NB
Port Alberni Bob Daily Stadium 4480 Vimy Street BC
3 Tofino Village Green 25 Moncton University of Moncton Track & Field Avenue Antonine-Mailet NB
161 3rd Street BC
4 Courtenay Lewis Park 26 Sussex Sussex Elem entary School 25 Duke St NB
489 Old Island Highway BC
4 Campbell River Tyee Plaza (Spirit Square) 26 Saint John Cruise Ship Terminal W ater Street NB
1287 Shoppers Row BC
5 Queen Charlotte Spirit Square 27 Oromocto CFB Gagetown - J7 Parade Square Champlain Dr NB
903 A Highway 33 BC
5 W hitehorse Shipyard's Park 27 Fredericton O fficer's Square 575 Queen St NB
100 - 1 Olgilvie Street YT
6 Dawson City Dânojà Zho Cultural Centre 29 Miramichi Jam es M Hill Memorial H.S. Henderson St NB
Front & King Street YT
6 Old Crow Chief Zzeh Gittlit School 29 Bathurst KC Irvng Centre Parking Lot 850 rue St-Anne NB
Chief Zzeh Gittlit School YT
6 Inuvik Jim Koe Park MacKenzie Square NT Grand- NB
30 Centre E & P Sénéchal Centre Centre E & P Sénéchal Centre
7 Kugluktuk K ugluktuk Recreation Complex Chief Zzeh Gittlit School Sault/Grand Falls
NU
7 Yellowknife 30 Edmundston Turgeon Park Rue Victoria NB
Som ba K'e Civic Plaza Veterans Memorial Drive and 54th St. NT
8 Grande Prairie 31 Rivière-du-Loup École Secondaire Rivière-du-Loup 320, rue St-Pierre QC
Muskoseepi Park Amphitheatre 102 Street and 102 Avenue AB
8 Fort McMurray 31 Rimouski Place des Vétérans 25 rue St-Germain ouest QC
M acDonald Island Park 151 MacDonald Dr AB
8 Cold Lake 32 Matane Centre Sportif Alain-Côté 321, rue du Bon Pasteur QC
Soholt Field 5533 48 Ave AB
9 La Ronge 32 Baie-Comeau A réna Henry Léonard 70, aveue Michel-Hémon QC
Mel Hegland Uniplex Hilderbrand Dr & Backlund st SK
Thompson Regional Community Centre sportif Charles Edouard 23 route Forestiere QC
9 Thompson 274 Thompson Dr MB 33 Les Escoumins
Centre Boucher
10 Churchill Hudson Square North side Saguenay 2315, rue Pelletier, arrondissement
MB 33 Palais des Sports QC
(Jonquière) Jonquière
10 CFS Alert Alert In front of the main entrance NU
34 Roberval Place de la Traversée 1130, Boul St-Joseph QC
D. N. Salluviniq Building - Hamlet D. N. Salluviniq Building - Hamlet
11 Resolute Bay NU Place d'Youville QC
Office Office 34 Ville de Québec Place d'Youville
11 Iqaluit The Four Corners Federal Road l'Ancienne- Am phiglace Mario Marais 1300 rue de I'amphiglace QC
NU 35
12 Kuujjuaq Lorette
The Forum 1610 Akainut QC QC
35 Lévis Le Patro de Lévis 6150 Route St George
12 Gaspe Ecole Secondaire C.E. Pouliot 85 boul Gaspe QC
36 Ste-Marie Polyvalente Benoit-Vachon 919 St-Marie QC
12 Sept-iles Vieux Quai 480 avenue Arnaud QC
36 Saint-Georges Centre Sportif Lacroix-Dutil 11121 1ère Avenue QC
13 Stan Jackowski Memorial Soccer 475, rue Notre-Dame est QC
Labrador City 715 McParland Drive NL 37 Victoriaville Stade de football Yvon-Paré
Field
37 Sherbrooke Parc Sylvie-Daigle 350, rue Terrill QC
Happy Valley- QC
13 Kinsmen Park Hamilton River Road NL 38 Drummondville Centre Marcel Dionne 300, rue Cockburn
Goose Bay
38 Trois-Rivières Parc Champlain 1425, place de l’Hôtel-de-ville QC
14 St. Anthony Grenfell Park 2 Strathcone Park Lane NL
Sorel-Tracy Carré Royal 75, rue du Roi QC
15 St. John's Bowring Park 39
305 W aterford Bridge Road NL QC
39 Longueuil Centre Sportif Montpetit 260 De Gentilly Est
16 Clarenville Clarenville Regional Civic Centre Blackmore Ave NL
Châteauguay Bibliothèque Municipale 25 blv. maple QC
40
Grand Falls-
16 Centennial Field Cromer Ave NL Beaconsfield Centennial Park 288 Beaconsfield Blvd QC
W indsor 40
Hôtel de Ville 1 place du Souvenir QC
42 Laval
17 Sir Richard Squires Building QC
Corner Brook Mount Bernard Avenue NL 42 Montréal Place Jacques-Cartier 275 Notre-Dame E.
Parking Lot
Hawkesbury Parc de la Confédération John Street ON
Channel-Port aux 43
17 Scott's Cove Park 10 Marine Drive NL Place de la Cité 570, boulevard de la Cité QC
Basques 43 Gatineau
Parliament Hill W ellington St. ON
18 Sydney Joan Hariss Cruise Pavillion Esplanade 44 Ottawa
NS ON
45 Pembroke Pembroke W aterfront Park 11 Albert Street
18 Port Hawkesbury Provincial G overnm ent Building 606 Reeves Street NS
Lion’s Club Bandshell in 100 W ater St. ON
19 Student Union Building Parking Lot 46 Cornwall
Antigonish 1 W est Street NS Lamoureux Park
at St Francis Xavier University

108 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 109

Source : Le Centre d'Etudes Olympiques - Bibliothèque


DAY CITY LOCATION ADDRESS P/T DAY CITY LOCATION ADDRESS P/T
46 Kingston City Hall Square 216 Ontario Street ON 70 W inkler Behind Arena (Parking lot) 650 Park St MB
47 Picton Prince Edward Community Centre 375 Main St ON 70 Portage la Prairie Heritage Square Parking Lot 40 Royal Road N MB
M orrow Park / Peterborough 71 Neepawa Yellowhead Centre Arena 175 Mountain Ave MB
47 Peterborough 151 Lansdowne St. ON
Memorial Centre 71 Brandon Riverbank Discovery Centre #1 -545 Conservation Drive MB
48 Lindsay Lindsay Downtown Victoria St. / Kent St. ON 72 Yorkton Gallagher Centre 455 Broadway St W SK
48 Oshawa General Motors Centre Athol St. / Mary St. ON 72 Regina Regina Field House 1717 Elphinstone St SK
49 Markham City Hall 101 Town Centre Blvd. ON 73 Moose Jaw Moose Jaw Civic Center 1251 Main St N SK
Nathan Phillips Square (Toronto 73 Swift Current Kinetic Park 17th Ave SE SK
49 Toronto 100 Queen Street W est ON
City Hall) 74 Saskatoon Kiwanis Memorial Park 20th St E and Spadina Cres SK
50 Newmarket Newmarket Magna Centre 800 Mulock Drive ON 74 Prince Albert City Hall Square 1084 Central Avenue SK
50 Brampton City Square (Downtown) 2 W ellington St. W. ON 75 North Battleford Civic Centre 1 9 0 2 - 104th St SK
51 Mississauga Civic Centre 300 City Centre Drive ON 75 Lloydminster Bud Miller All Seasons Park 2902-59th Ave SK
51 Hamilton Dundurn National Historic Site 610 York Blvd ON 76 Vegreville Elks/Kinsmen (Pysanka) Park 4500 Volodomyr Drive AB
52 St. Catharines City Hall K in g /J a n e area ON 76 Edmonton Sir W inston Churchill Square 1 Sir W inston Churchill Square AB
Parking Lot across from Table 78 Cam rose Edgeworth Centre 4 5 1 2 - 5 3 street AB
52 Niagara Falls N/A ON
Rock - Niagara Parks Commission 78 Red Deer W esterner Park 4847A 19 Street AB
53 Welland City Hall (back parking lot) 60 East Main Street ON 79 Drumheller Canadian Badlands Passion Play 605-17 Street SW AB
53 Brantford City Hall back parking lot 100 W ellington Square ON Medicine Hat Saamis Teepee Site 8 Gehring Road SE AB
79
54 St. Thomas Canadian Southern Railway Station P.O. Box 200400 ON 80 Taber Taber Civic Centre Parking lot 4720 B 50 Street AB
54 Chatham Kinsmen Auditorium 80 Tweedsm uir Ave. ON Lethbridge Henderson Lake Park 2710 Parkside Drive South AB
80
Leamington Kinsmen Recreation 81 High River Bob Snodgrass Recreation Centre 228 12 Ave SE AB
55 Leamington 249 Sherk St. ON
Complex Calgary Olympic Plaza 200 Block 8 th Avenue SE AB
81
55 W indsor Riverside Festival Plaza 350 Riverside Drive East ON John Peake Park 100 Chestermere Station Way AB
82 Chestermere
Sarnia Sports & Entertainment 82 Airdrie East Lake Athletic Park 800 East Lake Blvd NE AB
56 Sarnia 1455 London Rd. ON
Centre (parking lot) Canmore Golf and Curling Club 2000 8 Ave AB
83 Canmore
56 London Victoria Park Corner of W ellington and Dufferin ON 83 Banff Central Park 101 Mountain Ave AB
59 Stratford City Hall Square 1 W ellington St. 84 Golden Golden Secondary School 1500 9th Street South BC
ON
59 Kitchener City Hall/Civic Square 200 King St. W ON 7th Ave at 13th Street (Main
85 In verm ere 1241 7 Ave BC
60 Orangeville Tony Rose Memorial Arena 40 Fead Street ON Downtown Street)
60 Owen Sound Market Square 808 Second Avenue East ON Cranbrook Spirit Square, Rotary BC
85 C ranbrook 39 10th Ave S
61 Midland North Simcoe Sports & Rec Centre 527 Len Self Boulevard Park, 10th St, between 1st and 2nd
ON
61 Barrie City Hall 86 Creston Community Complex 312D 19th Ave N BC
P.O. Box 400 ON
86 Nelson W ard Street 310 W ard St BC
62 Huntsville River Mill Park W est St. N. between Main St. W and
ON Trail Arena 1394 Pine Ave BC
Queen 87 Trail
62 North Bay Discovery North Bay 87 Osoyoos Gyro Beach (Lakefront) Hwy #3 Mainstreet BC
100 Ferguson St. ON
Penticton South Okanagan Event Centre Eckhardt Ave. West BC
Temiskaming New Liskeard Recreation Centre 88
63 75 W ellington St. S ON BC
Shores (parking lot) 88 Kelowna City Park 1600 Abbott St
63 Val-d'Or Centre A ir Creebec 810, 6 e avenue 89 Vernon Poison Park Hwy 97 & Hwy 6 Junction BC
QC
64 Kirkland Lake Hockey Heritage North 89 Revelstoke Downtown Revelstoke McKenzie Ave BC
400 Government Rd. W ON
64 Timmins Hollinger Park Algonquin Blvd & Spruce St. ON City Hall / Law Courts - BC Spirit BC
90 Salmon Arm 500 2 Ave NE
65 Sudbury Tom Davies Square Tom Davies Square ON Square
65 Sault Ste. Marie Essar Centre 269 Queen St. E ON Tournam ent Capital Centre/Hillside BC
90 Kamloops 910 McGill Rd
66 Marathon Town Hall 4 Hemlo Dr. ON Stadium
Thunder Bay 100 Mile House South Cariboo Recreation Centre 175 Airport Rd BC
66 Community Auditorium Parking Lot 1 Paul Shaffer Dr. ON 91
67 Dryden Van Horne Ice Highway Van Horne Dr./Claybanks Rd. ON Mackenzie Ave S, west of Hwy 20 BC
91 W illiam s Lake W illiam s Lake Stampede Grounds
67 Kenora W inkler Harbourfront Park W ater St. between 1 st and 2nd ON
Quesnel Reid St - BC Spirit Square Reid St at St Laurent Ave BC
68 Steinbach Clear Springs Mall 178 PTH 12 north MB 92
92 Prince George Exhibition Park 2187 O spika Blvd BC
68 Winnipeg The Forks 202-One Forks Market Rd MB

110 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 111

Source : Le Centre d'Etudes Olympiques - Bibliothèque


DAY CITY LOCATION ADDRESS P/T
REST OVERNIGHT ACCOMMODATIONS SCHEDULE
93 Burns Lake Burns Lake Spirt Square 106 Park St BC
93 Smithers Heritage Park 4204 4th Ave - off Route 16 BC POST
94 Dawson Creek DAY HOTEL NAME STREET ADDRESS CITY P/T LAUNDRY
South Peace Community Multiplex 1-300 Hwy 2 BC CODE
94 Fort St. John Centennial Park 100th St at 95th Ave BC V8 W
1 The Fairmont Empress 721 Government St. Victoria BC
95 Fort Nelson Art Fraser Park 55th St at 49th Ave 1W5
BC
95 2 Coast Baston Inn 11 Bastion St. Nanaimo BC V9R 6E4 YES
Terrace Downtown - City Hall 3215 Eby St BC
95 Prince Rupert Best W estern Dorchester V9R 2A4
Downtown - City Hall 424 3rd Ave West BC 2 70 Church St. Nanaimo BC
Hotel
Bella Bella Community Celebration Best W estern Barclay Hotel 4277 Stamp Ave. Port Alberni BC V9Y 7X8
96 Bella Bella W abalisla St at Tinkey Ave BC 3
Site
4850 Beaver Creek
96 3 G reenport Hotel Port Alberni BC V9Y 7C8
Port Hardy Port Hardy Civic Centre parking lot 7360 Columbia Street BC Rd.
97 Powell River Recreation Complex parking lot 5001 Joyce BC Best W estern The W esterly
4 1590 Cliffe Avenue Courtenay BC V9N 2K4
98 Sechelt Spirit Square, block 7 5797 Cowrie St BC Hotel
4 Delta Vancouver Airport 3500 Cessna Drive Richmond BC V7B 1C7
Brennan Park Rec Centre Parking
98 Squamish 1009 Centennial W ay BC 411 Main Street W hitehorse YT Y 1 A 2B 6 YES
lot 5 Best W estern Gold Rush Inn
99 6 Mackenzie Hotel 185 Mackenzie Rd. Inuvik NT X0E 0T0
W histler Skiers Plaza Base of W histler Mnt BC
7 Explorer Hotel 4825 29th Avenue Yellowknife NT X 1A 2R 3
100 Lillooet Old Mill Plaza parking lot 155 Main Street BC
P.O. Box 245, 4815 T9M 1P1
100 Merritt Voght Park Voght Street BC 8 Best Western Cold Lake Inn Cold Lake AB
52nd St.
101 Chilliwack Chilliwack Landing Leisure Centre 1-9145 Corbould St BC MB R8 N 0N1 YES
9 The Burntwood Hotel 146 Selkirk Ave. Thompson
101 Abbotsford Abbotsford Exhibition Park 32470 Haida Dr. BC 1 Main St., P.O. Box
10 South Camp Inn Resolute Bay NU X0A 0V0
Langley 300
1 02 Langley Events Centre 7888 200 St BC
(Township) 923 Federal Rd., P.O.
11 The Nova Inn Hotel Iqaluit NU X0A OHO
King George Hwy and Old Fraser Box 520
102 Surrey Holland Park BC 6 6 6 Boul. Laure Sept-11 es QC G4R 1X9
Way 12 Hotel Gouverneur
13 Hotel North 25 Loring Dr. Goose Bay NL A0P 1CO YES
103 New W estm inster Queen's Park 3rd Ave - East of 1st St BC
103 14- Holiday Inn St. John’s 180 Portugal Cove NL A1B 2N2
Richmond O Zone - Minoru Park 7191 Granville Ave BC St. John's
15 Government Centre Hotel Rd.
North Vancouver Grand Falls-
104 Lynn Valley Town Centre 1233 Lynn Valley Road BC NL A2A 1P8
(District) 16 Mount Peyton Hotel 214 Lincoln Road
W indsor
W est Vancouver Community Ferry: Newfoundland to Nova
104 West Vancouver 2121 Marine Dr BC 17 Accommodation on the ferry
Centre Spirit Square Scotia
105 Coquitlam Mackin Park Port YES
King Edward St and Lougheed Hwy BC 18 Maritime Inn Port Hawkesbury 717 Reeves St. NS B9A 2S2
Hawkesbury
105 Vancouver Live City Yaletown Pacific Blvd at Drake St BC
18 Econo Lodge MacPuffin Motel 373 Highway #4 Port Hastings NS B9A 1M 8
Port
18 Hearthstone Inn 388 Highway 4 NS B9A 1M5
Hawkesbury
18 Skye Motel 160 Highway 4 Port Hastings NS B9A 1M5
Holiday Inn Hotel & 437 Prince St. Truro NS B2N 1E6
19
Conference Centre Truro
19 Super 8 Truro 85 Treaty Trail Truro NS B 6 I 1W3
20- 1990 Barrington NS B3J 1P2 YES
Delta Halifax Halifax
22 Street
23 Best W estern Charlottetown 238 Grafton St. Charlottetown PE C1A 1L5
C1A
23 Q uality Inn on the Hill 150 Euston St. Charlottetown PE
1W5
24 Loyalist Lakeview Resort 195 Harbour Drive Summerside PE C1N 5R1 YES
Quality Inn & Suites Garden 618 W ater Street E Summerside PE C1N 2V5
24
of the Gulf
25 Delta Beausejour 750 Main Street Moncton NB E1C 1E6

26 Delta Brunswick 39 King St. Saint John NB E2L 4W3


Delta Fredericton 225 W oodstock Rd Frederiction NB E3B 2H8 YES
27/28
29 Danny's Inn Restaurant & 1223 rue Principale Beresford NB E8 K 1A1

112 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 113

Source : Le Centre d'Etudes Olympiques - Bibliothèque


DAY HOTEL NAME POST POST
STREET ADDRESS CITY P/T LAUNDRY DAY HOTEL NAME STREET ADDRESS CITY P/T LAUNDRY
CODE CODE
Conference Centre 61 Holiday Inn Barrie 20 Fairview Rd. Barrie ON L4N 4P3
29 Lakeview Inn & Suites 777 St. Peter Ave Bathurst NB E2A 2Y9 Best Western North Bay Hotel
62 700 Lakeshore Drive North Bay ON P 1A 2G 4 YES
29 Atlantic Host Hotel 1450 Vanier Blvd Bathurst NB E2A 4H7 & Conference Centre
30 Chateau Edmundston 100 Rice St. Edmundston NB E3V 1T3 455 Government
YES 63 Kirkland Lake Comfort Inn Kirkland Lake ON P0K 1A0
30 Best W estern Edmundston 280 boul. Hebert Road W est
Edmundston NB E3V 0A3
63 Le Forestel 1001 3rd Ave East Val d'Or QC J9P 4P8
31 225, boul. René
Hotel Rimouski Rimouski QC G5L 1P2 Hampton Inn by Hilton
Lepage Est 64 2280 Regent St. Sudbury ON P8 E 0B4
32 Hôtel Motel Le Comte 285 boul. Lasalle Sudbury
Baie Comeau QC G4Z 2L5
64 Days Inn Timmins 14 Mountjoy St S Tim mins ON P4N 1S4
32- Holiday Inn S aguenay-Centre 2675, boul. du
33 des congrès Jonquiere QC G7S5B1 360 Great Northern Sault Ste
Royaume 65 Algom a's W ater Tower Inn ON P 6 B 4Z7
Road Marie
33 2166 Rue Des
Motel Princesse Jonquiere QC G7X 9E1 1 V alhalla Inn Road Thunder Bay ON P7E 4P2 YES
Etudiants, C.P. 2093 66 Valhalla Inn
34- Best Western Lakeside Inn P9N
Hotel Classique 2815 boul Laurier Quebec City QC 67 470 1st Ave. South Kenora ON
35 G 1V4H 3 YES and Conference Centre 1W5
36 Le Georgesville 300 118E Rue 67 Comfort Inn Kenora 1230 Hwy 17 E Kenora ON P9N 1L9
Saint-Georges QC G5Y 3E3
G 5Y 68- Canad Inns Destination Winnipeg MB R3T 2G2 YES
36 Comfort Inn Saint-Georges 16525 Boul. Lacroix Saint-Georges QC 1824 Pembina Hwy
2G2 69 Centre
Delta Sherbrooke Hotel and 68- Best W estern Pembina Inn & Winnipeg MB R3T 2G2
37 2685 Rue King O Sherbrooke QC J1L 1C1 1714 Pembina Hwy
Conference Centre 69 Suites
Delta Trois-Rivières Hotel and 1620 Rue Notre- Canad Inns Destination 2401 Saskatchewan Portage La
38 70 MB R1N 3L5
Conference Centre Trois-Rivieres QC G9A 6E5 YES Centre Portage la Prairie Avenue W est Prairie
Dame Centre
39- Hotel Auberge Universel 5000 Sherbrooke St. Highway 1A W est Portage La
70 Super 8 Portage la Prairie MB R1N 3B9
42 Montreal Montreal QC H1V 1A1 YES Box 488 Prairie
East
43- 1199 Joseph Cyr 71 Canad Inns Brandon 1225 18th Street Brandon MB R7A 7C5
The Chimo Hotel Ottawa ON K1J 7T4 YES
45 Street 72 Best Western Seven Oaks Inn 777 Albert Street Regina SK S4R 2P6 YES
Ambassador Conference Holiday Inn Express Hotel & 1301 North Service
46 1500 Princess Street Kingston ON K7M 9E3 73 Swift Current SK S9H 0K8
Resort Suites Swift Current Road
Holiday Inn Peterborough 150 George Street 601 Spadina Cres.
47 Peterborough ON K9J 3G5 73 Delta Bessborough Saskatoon SK S7K 3G8
W aterfront North East
47 Best Western Otonabee Inn 84 Lansdowne St E Peterborough ON K9J 7N9 74 Prince Albert Inn 3680 2nd Ave W est Prince Albert SK S 6 V 5T9
Holiday Inn Oshawa W hitby 74 Super 8 Prince Albert 4 4 4 4 2nd Ave W est Prince Albert SK S 6 V 5R7
48 101 1 Bloor St. East Oshawa ON L1H 7K6 YES
Conference Centre
Best Western W ayside Inn & Lloydminster AB T9V 0A9
75 5411 44 Street
49 Delta Chelsea Hotel 33 Gerrard St. W est M5G Suites
Toronto ON
1Z4 76- 1 6 6 1 5 - 109th YES
Mayfield Inn & Suites Edmonton AB T5P 4K8
Holiday Inn Toronto Brampton 77 Avenue
50 30 Peel Centre Dr Brampton ON L 6 T 4G3
Conference Centre
Red Deer Lodge Hotel and 4311 - 49th Avenue Red Deer AB T4N 5Y7
Holiday Inn Express Hotel & 78
50 10 Nevets Road Brampton ON L 6 T 5T2 Conference Centre
Suites Brampton 1051 Ross Glen Drive
Medicine Hat Lodge Resort Medicine Hat AB T1B 3T8 YES
51 Sheraton Hamilton 116 King Street W est Hamilton ON L 8 P 4V3 79 S.E.
YES
Sheraton Fallsview Hotel & L2G Lethbridge Lodge Hotel & 320 Scenic Drive
52 6755 Fallsview Blvd Niagara Falls ON 80 Lethbridge AB T1J 4B4
Conference Center 3W7 Conference Centre South
Best W estern Brant Park Inn N3T S I-
53 19 Holiday Drive Brantford ON Delta Bow Valley 209-4th Avenue SE Calgary AB T2G 0C6
and Conference Centre 5W5 82
N7M Mount Royal Hotel 138 Banff Avenue Banff BC T1L1A7 YES
54 W heels Inn 615 Richmond St Chatham ON 83
5K8 Prestige Mountainside Resort 1049 Trans Canada BC V0A 1H2
84 Golden
54 Travelodge 555 Bloomfield RD Chatham ON N7M 5J5 Golden Hwy. N.
W indsor Holiday Inn Best W estern Mountainview V0A 1H2
55 430 Ouellette Ave. W indsor ON N9A 1B2 YES 84 1024 - 11 th Street N Golden BC
Downtown W indsor Inn
56- Prestige Rocky Mountain 209 Van Horne Street
Hilton London Ontario 300 King Street London ON N 6 B 1S2 Cranbrook BC V 1C 6R 9
58 85 South
Resort Cranbrook
Holiday Inn Kitchener- 30 Fairway Road Best W estern Cranbrook 1019 Cranbrook St. V 1C 3S 4
59 Kitchener ON N2A 2N2 YES 85 Cranbrook BC
W aterloo Hotel & Conf.Centre South Hotel North
60 Best W estern Inn on the Bay 1800 2nd Avenue E Owen Sound ON N 4K5R1 The Prestige Lakeside Resort V1L 6G3
86 701 Lakeside Drive Nelson BC
Days Inn and Conference Nelson
60 950 Sixth St East Owen Sound ON N4K 1H1 V 1L 4C5
Centre - Owen Sound 86 Prestige Lakeview Inn 1301 Front Street Nelson BC

114 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 115

Source : Le Centre d'Etudes Olympiques - Bibliothèque


DAY HOTEL NAME STREET ADDRESS POST
CITY P/T LAUNDRY
CODE
87
Spirit Ridge Vineyard Resort 1200 Rancher Creek REST OVERNIGHT LAUNDRY SCHEDULE
& Spa Osoyoos BC V0H 1V6 YES
Road
Delta Grand Okanagan
88 1310 W ater St. Kelowna BC V1Y9P3
Resort & Conference Centre
DAY CITY DAY CITY
89 Sandman Inn 1901 Laforme Blvd Revelstoke BC V0E 2S0
2 Nanaimo 55 W indsor
Prestige Harbourfront Resort 251 Harbourfront V1E
89 Salmon Arm BC 5 W hitehorse 59 Kitchener
Salmon Arm Drive 2W 7
90 Best W estern Kamloops 1250 Rogers Way Kamloops BC V1S 1N5 YES 9 Thompson 62 North Bay
V2G 14 St. John's 66 Thunder Bay
91 The Coast Fraser Inn 285 Donald Road W illiam s Lake BC
4G4 18 Port Hawkesbury 69 Winnipeg
91 Sandman Inn W illiams Lake 664, Oliver Street V2G Halifax 72 Regina
W illiams Lake BC 21
1M6
92 Coast Inn of the North 770 Brunswick Street 24 Summerside 76 Edmonton
Prince George BC V2L 2C2
92 Sandman Hotel Quesnel 940 Chew Rd. Quesnel BC V2J 6R8 27 Fredericton 79 Medicine Hat
3251 Highway 16 30 Edmundston 83 Banff
93 Hudson Bay Lodge Smithers BC V0J 2N0 YES
East RR 6 34 Quebec City 87 Osoyoos
93 P.O. Box 756, 4268
Aspen Inn & Suites Smithers Smithers BC V0J 2N0 38 Trois-Riviere 90 Kamloops
Highway 16
41 Montreal 93 Smithers
94 Best Western Terrace Inn 4553 Greig Ave. V8G
Terrace BC
1M7 45 Ottawa 97 Powell River
94 Cost Inn of the W est 4620 Lakelse Ave. Terrace BC V8G 1R1 48 Oshawa 101 Abbotsford
94 Bear Country Inn 4702 Lakelse Ave. Terrace BC V8R 1R6 51 Hamilton 104 W est Van
94 Super 8 Motel 4503 50th Ave. South Fort Nelson BC V0C 1R0
.......

95 BC Ferries Accommodation on the ferry


Quarterdeck Inn & Marina
96 6555 Hardy Bay Rd. Port Hardy BC NON 2P0
Resort
96 6435 Hardy Bay
Glen Lyon Inn & Suites Port Hardy BC VON 2P0
Road
Best Western The W esterly
96 1590 Cliffe Ave. Courtenay BC V9N 2K4
Hotel
Powell River Town Centre
97 4660 Joyce Ave Powell River BC V8A 3B6 YES
Hotel
Beach Gardens Resort & 7074 W estm inster
97 Powell River BC V8A 1C5
Marina Street
98-
W histler (condos) Speak to RON staff for details
99
100 Merritt Travelodge 3571 Voght Street Merritt BC V1K 1C5
100 Best W estern Nicola Inn 4025 W alters St. Merritt BC V1K 1K1
101 Best W estern Regency Inn 32110 Marshall Rd Abbotsford BC V2T 1A1 YES
102 Pacific Inn 160 King George Hwy Surrey BC V4A 4Z2
103-
Go W est RV Centre 32 Fawcett Rd. Coquitlam BC V3K 6X9
106

116 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 117

Source : Le Centre d'Etudes Olympiques - Bibliothèque


FRENCH TORCH RELAY TERMINOLOGY
ACRONYMS

ENGLISH FRENCH
Advance coordinator coordonnateur d’avance
TERM DEFINITION
Alternative mode of transport autres modes de transport
2hr 2 hour
Ambush marketing marketing insidieux
AMT Alternative mode of transport
Celebration community communauté de(s) célébration(s)
ATAB Afternoon time adjustment break
Host celebration community communauté hôte des célébrations
CC Community Celebration
Celebration site site de (la) célébration(s)
CCA Community Celebration Agreement
Collection points points de rencontre
CHL Canadian Hockey League
Command vehicle Véhicule de commandement
CP Collection Point
Community Celebration Agreement (CCA) entente de célébration communautaire (ECC)
CTF Community Task Force
Community designation désignation communautaire
DG Dangerous Goods
« Route Community » « Communauté du parcours »
E1 Escort 1
Community Planning Guide (CPG) guide de planification des communautés (GPC) Escort Officer
EO
Community Task Force groupe de travail communautaire (GTC) F&B Food and Beverage
Concessionaire concessionnaire Flame attendant
FA
Concession concession Flame after hours
FAH
Conterfeit goods (conterfeit) produits contrefaits (contrefaçon) Finance
FIN
Convoy convoi FLAME OTR digital asset management system for media
Daybook journal de bord GPS Global Positioning System
Exchange point point d’échange GR Guest Relations
Extranet Site extranet confidentiel IOC International Olympic Committee
Flame retrieval prise de possession de la flamme IP Insertion Point
Handover ceremony cérémonie de transfert Coke Coca-Cola
Hospitality accueil MC Master of Ceremonies
Lunch celebration célébration du midi MEDIA 1 Media vehicle (motorhome)
Olympic Torch Relay relais de la flamme olympique (RFO) MO Medical Officer
Premium prime MTAB Morning time adjustment break
Presenting Partners partenaires principaux Odo Odometer
Regional Route Coordinator coordonnateur(trice) régional(e) du parcours Ops Operations
Relay Route parcours du relais OTR Olympic Torch Relay
Remote locations endroits éloignés (communautés dans les...) PD Program Director
RON (Rest Overnight) hébergement et logistique PTR Paralympic Torch Relay
Safety lantern lanterne de sécurité RBC Royal Bank of Canada
Security runner coureur de sécurité ROAD Relay Operations and Direction Team

Segment segment RON Rest Over Night

Signature Supporter supporteur officiel ROS Run of Show

Signature Supplier RRC Regional Route Coordinator


fournisseur officiel
Stage truck SMS Short message service
camion de scène
Street-level route TAB Time Adjustment Break
parcours de rue
TORCC Torch Relay Command Centre
Street-by-street rue par rue
Tri-composite Vancouver Organizing Committee for the 2010 Olympic &
logo en trois parties VANOC Paralympic Winter Games
Torchbearer porteur du flambeau

118 CREW HANDBOOK CONFIDENTIAL CONFIDENTIAL VANCOUVER 2010 OLYMPIC TORCH RELAY 119

Source : Le Centre d'Etudes Olympiques - Bibliothèque


Ferry / Par traversier
National capital / Capitale nationale
Provincial and territorial capitals / Capitales provinciales et territoriales

Source : Le Centre d'Etudes Olympiques - Bibliothèque


WITH DeS PLUS
GlOWinG BRILLanTS
HeaRis expions

«
vancouveR20io.com
Vancouver O rganizing C om m ittee fo r th e 2010 Olympic and Paralympic W inter Games
w Comité d'organisation des Jeux olym piques e t paralympiques d'hiver de 2 0 10 à Vancouver

VANCOUVER 7 7 8 3 2 8 2010 TOLL FREE 1 8 7 7 4 0 8 2010


M ixed Sources WHISTLER 6 0 4 9 3 2 2010 FAX 7 7 8 3 2 8 2011

™ Trademark © C opyright 2 0 0 8 Vancouver O rganizing C om m ittee fo r th e 2010 Olympic and Paralympic W inter Games. All rig h ts reserved.

FSC MCMarque de commerce © C opyright 2 0 0 8 Com ité d'organisation des Jeux olym piques e t paralym piques d'h iver de 2 0 1 0 à Vancouver. Tous droits réservés.

Source : Le Centre d'Etudes Olympiques - Bibliothèque

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