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RYAN ALBERT H.

ALMACEN
ButongTaal, Batangas
+639453118167
rye08almacen@gmail.com
09453118167

Assistant manager with over 6 years of experience who’s seeking to offer my services as
a shift manager in a well-known restaurant in Kingdom of Saudi Arabia and to advance my
career through well-planned and effective implementation of assigned duties.
PERSONAL INFORMATION:
____________________________________________________________________________

Date of Birth : April 8, 1984


Place of Birth : Taal Batangas
Age : 37
Height : 5’4
Weight : 64 kgs.
Religion : Roman Catholic
Civil Status : Single
Mother’s Name : Josselyn H. Almacen
Father’s Name : Reynaldo B. Almacen

EDUCATION:
_____________________________________________________________________________

Bachelor of Science in Computer Science


Rizal College of Taal
June 2006 – March 2010

JOB EXPERIENCE:
______________________________________________________________________________

RICC MCDONALD'S ARABIA


Assistant Manager
Al Qassim Buraidah, Kingdom of Saudi Arabia
June 19, 2013 to August 11, 2019

 Directing staff members to do what it takes to maintain restaurant and equipment


cleanliness and sanitation standard.
 Supervised overall operations of the restaurant while serving as a shift manager, and
educated employees in standards and procedures.
 Working with the employees to act on customer, give feedback and resolve complaints
from the customer
 Completed checklists and procedures for cash reporting, inventory control and scheduling
during my shift
 Organizing stocks and equipment, overseeing building maintenance security during my
travel path in the store.
 Taking initiative to immediately report violations of safety, sanitation and security
policies to restaurant management and performing short-term solutions.
 Reduce wastage and shortage by conducting shift inventories and holding staff
accountable for excessive food and ingredient use.
 Helped to remove performance barriers and provided resources for staff and restaurant to
perform well.

SM DEPARTMENT STORE
Sales Demo Representative
Hammerhead Children’s wear Department
Batangas City Philippines
August 2010 – June 2013

 Introducing promotions and opportunities to the customer.


 Organizing stocks and maintaining the presentation of the sales floor, product, signage
and displays.
 Greeting customers, responding to questions, improving engagement with merchandise
and providing outstanding customer service.
 Promoting the product to get more sales.

SKILLS:

 Knowledge on how to handle the customer complains.


 Previous experience or working knowledge on restaurant operations.
 Ability to work as a team and interact with team members and different customers.
 Knowledge of food service techniques and cost control such as manpower, food cost and
other expenses.
 Ability to assess food quality and ensure quality control.

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