Customer Satisfaction Survey

Customer Details
Name : Sophia Bird
Occupation : 1. Journalist
Reason for travel today : 2. Shopping

Journey Information
Name of station returning to : 3. Staunfirth
Type of ticket purchased : Standard 4. Return Ticket
Cost of ticket : 5 $ 23. 70
When ticket was purchased : Yesterday
Where ticket was bought : 6. Online

Satisfaction with Journey

Most Satisfied with : The wifi
Least satisfied with : The 7. Delay This morning

Satisfaction with Station Facilities

: How much 8. Information was provided
Most satisfied with : Lack of seats particularly on the
9. Platfrom
Least satisfied with
Neither satisfied nor dissatisfied : The 10. Parking

Nama Kelompok :

1. Syahfiah Razita Sihombing

2. Armeliana
3. Putri Indah Cesaria
4. Lailan Fitri Hariyadi
5. Adinda Shakila Putri
6. Mirnawati
7. Aulia Putri