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Replacing A Control Station: Isolation Tree, Located at Powerlink Celerra Tools NS-960
Replacing A Control Station: Isolation Tree, Located at Powerlink Celerra Tools NS-960
Replacing a Control
Station
1
EMC CONFIDENTIAL
Replacing a Control Station
Summary of Tasks
The summary of tasks for replacing a Control Station (CS) depends
on the Control Station configuration (single or dual Control Stations).
This section provides a summary of tasks for these Control Station
configurations:
◆ “Single-CS configuration” on page 2
◆ “Dual-CS configuration” on page 3
1. Disable ConnectHome and email Disable ConnectHome and email “Disabling ConnectHome and
notifications. notifications. Email notifications” on page 4
2. Back up system files on CS 0, if Skip this step for CS 1. “Preserving system configuration
possible. on CS 0” on page 6
Note: File backup and restoration are
Note: Do this step only on CS 0. Do required only for CS 0.
not perform this step on CS 1.
6. • Restore system backups on Skip this step for CS 1. “Restoring system configuration
CS 0 (if backups were collected). on CS 0” on page 29
Note: File backup and restoration are
required only for CS 0.
8. Verify ConnectHome and email Verify ConnectHome and email “Verifying ConnectHome and
notifications. notifications. email notification” on page 32
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EMC CONFIDENTIAL
Replacing a Control Station
Note: You must have at least one Control Station operating correctly to
perform this procedure. If there is no communication with the Control
Station, go to “Removing a Control Station” on page 9.
1. At the rear of the cabinet, connect the null modem cable from the
serial port on the service laptop to the primary Control Station
(Figure 1).
Serial port
CNS-000918
3. Login as nasadmin:
login:nasadmin
Sample output:
Service Enabled = No
Recipient Address(es) = youremail@yourcompany.com
Carbon Copy Address(es) =
Email Server =
Subject Prefix = Celerra Notification -NDU through NST
Sender Address =
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EMC CONFIDENTIAL
Replacing a Control Station
Note: If slot 0 has a reason code of 10, then NAS services are running.
/nas/sbin/model
<nas_model>
Note: The NAS software version on the install CD must match the
EMCNAS version currently installed on the Control Station.
Example:
# /nas/bin/nas_version
5.6.43-3
# /nas/sbin/model
NS-960FC
Note: Refer to the Control Station Fault Isolation Tree on Celerra Tools
for alternate steps if these commands do not return the NAS version and
model.
Note: In this example, all the blades (2, 3, 4, and 5) are running a NAS patch
(5.6.43.300).
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EMC CONFIDENTIAL
Replacing a Control Station
11. Back up the nas.exe file (see Step 10) to the /nas/var/backup
directory:
tar cvf /nas/var/backup/<nas_patch_version>.tar /nas/dos/bin/nas.exe
Example:
tar cvf /nas/var/backup/5643300.tar /nas/dos/bin/nas.exe
12. Copy the following tar backup files to another location on the
network or to the service laptop:
• /nas/var/backup/recover_cs0_backup.tar
• /nas/var/backup/home_backup.tar
• /nas/var/backup/<nas_patch_version>.tar (if Step 11 was
necessary)
13. Go to “Removing a Control Station” on page 9.
! CAUTION
Handle a Control Station assembly carefully, and use an ESD
wristband. Do not remove the assembly until you have a
replacement available. You can remove a Control Station assembly
while the NS-960/NS-G8 is powered up.
The replacement of the Control Station will reinstall Linux. The Linux
reinstallation requires that any customer Linux configurations made
after the original Linux/EMCNAS installation be re-entered.
As part of the Control Station replacement, the root password is
changed to nasadmin. You are not asked to enter the root passwords
as part of the Linux reinstallation.
! CAUTION
If you have dual Control Stations and you are replacing CS 0, you
must completely power down both Control Stations (CS 0 and
CS 1). If CS 1 is powered up during CS 0 replacement, the Control
Station recovery will fail!
You remove the Control Station assembly from the front of the
NS-960/NS-G8 cabinet. To remove a faulty Control Station, do the
following:
1. If you are replacing:
• CS 0, perform Steps 2-6 to power down CS 1 (if equipped);
then perform Steps 2-6 to power down CS 0 (see note).
• CS 1, perform Steps 2-6 to power down only CS 1 (in this case,
CS 0 remains powered up).
Note: The blade failover function is disabled while both Control Stations are
powered down.
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EMC CONFIDENTIAL
Replacing a Control Station
Note: This may take a few minutes to complete. Make sure it is finished
before you continue.
4. Press and hold the power button to power down the Control
Station. The Control Station power button is shown in Figure 2.
Remove the bezel to access this button.
5. Wait 30 seconds for the internal SATA disk drive to stop spinning
and safely park its heads before continuing.
6. Disconnect the Control Station power cable from the power
distribution panel (PDP).
7. If two Control Stations are equipped, and you are replacing CS 0,
repeat Step 2 through Step 6 to power down the other Control
Station.
8. Use masking tape or similar material to label each cable on the
Control Station that you are replacing so that you can correctly
reconnect the cables later.
! CAUTION
Do not bend, pull, or stress other rack cables when
disconnecting cables from the Control Station.
9. Disconnect all of the Ethernet, serial, and power cables from the
rear of the Control Station.
Gently press the connector latches and retention bail to release
them before you remove the cables.
10. At the front of the rack, remove the two small Phillips screws that
hold the assembly in position, as shown in Figure 3.
! CAUTION
The Control Station has the majority of its weight in the rear of
the assembly. Make sure the back end of the Control Station is
supported while installing or removing it. Dropping a Control
Station could result in personal injury or damage to
equipment.
11. Carefully slide out the assembly from the front of the rack.
Latch
Bracket (2)
Front
Front
Bezel
CNS-000910
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EMC CONFIDENTIAL
Replacing a Control Station
! CAUTION
Handle a Control Station assembly carefully, and use an ESD
wristband. You can install a Control Station assembly while the
NS-960/NS-G8 is powered up.
You install the Control Station assembly from the front of the
NS-960/NS-G8 rack. To install a replacement assembly, do the
following steps:
1. Remove the replacement Control Station assembly from its
static-free packaging.
! CAUTION
The Control Station has the majority of its weight in the rear of
the assembly. Make sure the back end of the Control Station is
supported while installing or removing it. Dropping a Control
Station could result in personal injury or damage to
equipment.
2. At the front of the rack, slide the assembly into the 1U rail
opening, as shown in Figure 4.
Latch
Bracket (2)
Front
Front
Bezel
CNS-000911
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EMC CONFIDENTIAL
Replacing a Control Station
! CAUTION
If you disconnect the serial cable from your service laptop to the
Control Station during this procedure, the setup script may abort
and return you to the command prompt. Do not disconnect this
serial cable during an installation!
2. Connect the null modem cable from the serial port on the back of
the Control Station (shown in Figure 5) to your service laptop.
Serial port
CNS-000918
Note: The NAS software version on the install CD must match the
EMCNAS version installed on the Celerra system. If you use a CD with a
different NAS software version than what is installed on Celerra, the
system displays a message describing the mismatch.
Note: If you did not see the screen shown in Figure 6 or did not enter
serialrecover within the allotted time, press and hold for 5 seconds the
Control Station power button; then repeat Step 5.
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EMC CONFIDENTIAL
Replacing a Control Station
7. At the Confirm Choice prompt, tab to OK, and then press Enter.
8. After about 10 minutes, the software installation completes and
displays the installation complete prompt shown in Figure 8.
Press Enter to reboot the system.
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EMC CONFIDENTIAL
Replacing a Control Station
Sample output:
Starting EMC NAS Factory Installation
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EMC CONFIDENTIAL
Replacing a Control Station
14. If the Primary Internal Network Setup dialog box appears, the
recovery script detected non-factory default network values.
a. Tab to and remove the default values for the IP address and
netmask (see Figure 12).
b. Enter the previously configured non-factory default network
values for the primary internal LAN connection (port eth0).
Obtain these values from the site administrator.
c. Tab to OK and press Enter.
15. If the IPMI Network Setup dialog box appears (Figure 13), enter
the IP address and netmask for the IPMI connection between the
two Control Stations (port eth1), as shown in Figure 13. To accept
the default values, tab to OK and press Enter.
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EMC CONFIDENTIAL
Replacing a Control Station
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EMC CONFIDENTIAL
Replacing a Control Station
Note: The setup script does not detect the two automatic transfer
switches (ATSs). The number of UPSs reported by the script should be 0
because the NS-960/NS-G8 systems do not support UPSs.
19. The system reports the number of Data Movers detected. If the
number reported matches the number of Data Movers in the
system, enter yes to confirm.
If the system does not find the correct number of Data Movers, do
the following:
a. Enter no if the number of reported Data Movers does not
match the number of Data Movers in the system. You will be
prompted with the option to retry the Data Mover detection.
Do not enter yes or no to the Data Mover detection retry
prompt yet.
b. Verify that the private LAN cables from the Control Stations to
the blade enclosure’s system management switches are
connected correctly and fully seated.
22. Select OK and press Enter to confirm the type of Celerra system
configuration.
The system prompts you for the backend type, as shown in
Figure 20.
23. Select CLARiiON and press Enter.
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EMC CONFIDENTIAL
Replacing a Control Station
24. Select OK and press Enter to confirm the type of backend for the
Celerra system.
25. If prompted, enter the IP address values for SP A and SP B of the
array, as shown in Figure 21.
Enter the username and password for the CLARiiON array.
Tab to Ok and press Enter. The system verifies the IP addresses.
28. For NS-960 systems, the dialog box shown in Figure 23 appears.
30. If the EMC NAS software installation fails, the system should
display one or more error messages with resolution instructions.
Start by correcting any problems indicated by error messages.
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EMC CONFIDENTIAL
Replacing a Control Station
32. To reboot the Control Station, log in as root, type reboot, and
press Enter.
Rebooting the Control Station verifies that it will start up
normally.
33. Log in as nasadmin and check the system status using the
nas_checkup command.
/nas/bin/nas_checkup
Sample output:
Check Version: <version_number>
Check Command: /nas/bin/nas_checkup
Check Log : /nas/log/checkup-run.<log_id>.log
-------------------------Checks--------------------
Control Station: Checking if file system usage is under
limit.............. Pass
Control Station: Checking if NAS Storage API is
installed correctly........ Pass
Control Station: Checking if NBS clients are
started....................... Pass
Control Station: Checking if NBS configuration
exists...................... Pass
<text elided>...
-----------------------------------------------------
One or more error-level checks have failed. Follow the
instructions below to correct the problem and try
again.
----------------------Information--------------------
-----------------------------------------------------
-----------------------Warnings----------------------
-----------------------------------------------------
------------------------Errors-----------------------
-----------------------------------------------------
Note: Analyze these potentially corrupt backup files to ensure that restoring
them will not damage or contaminate the replacement Control Station. If
there is any concern about the safety of the files, do not restore.
Sample output:
-rw-r--r-- 1 root root 56985600 Aug 18 15:15 /nas/var/backup/home_backup.tar
-rw-r--r-- 1 root root 10158080 Aug 18 15:20 /nas/var/backup/recover_cs0_backup.
tar
-rw-r--r-- 1 root root 20879360 Aug 18 16:15 /nas/var/backup/5643300.tar
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EMC CONFIDENTIAL
Replacing a Control Station
cp /tmp/recover_cs0/nas/dos/bin/nas.exe /nas/dos/bin/nas.exe
11. Remove the tar files and temporary directories from the system.
cd /
rm -rf /tmp/recover_cs0
12. Reboot CS 0 to ensure that the Control Station works with the
new configuration:
reboot
Powering up CS 1
If you have a single Control Station configuration, go to “Verifying
ConnectHome and email notification” on page 32.
If you have a dual Control Station configuration and have completed
replacing CS 0, you must power up CS 1 as described in this
procedure.
1. If you have completed replacement of:
• CS 1, go to “Verifying ConnectHome and email notification”
on page 32 (because CS 1 is already powered up in this case).
• CS 0, you must power up CS 1 before continuing; go to Step 2.
2. Verify that CS 0 has completed rebooting (see step 12 on page 30).
3. Power up CS 1 by reconnecting the CS 1 power cable to the power
distribution panel. Wait for CS 1 to initialize.
4. Fail over to CS 1 to verify that the failover function is working.
/nasmcd/sbin/cs_standby -failover
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EMC CONFIDENTIAL
Replacing a Control Station
FTP:
Priority = Disabled
Primary:
FTP Server =
FTP Port = 21
FTP User Name = onalert
FTP Password = **********
FTP Remote Folder = incoming
FTP Transfer Mode = active
Secondary:
FTP Server =
FTP Port = 21
FTP User Name = onalert
FTP Password = **********
FTP Remote Folder = incoming
FTP Transfer Mode = active
Modem:
Priority = Disabled
Primary:
Phone Number = 918005270941
BT Tymnet = no
Secondary:
Phone Number = 918006262452
BT Tymnet = no
/nas/sbin/nas_connecthome -t -modem_1
Error 14504231218: Primary Modem is not currently
enabled.
/nas/sbin/nas_connecthome -t -modem_2
Error 14504231218: Secondary Modem is not currently
enabled.
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EMC CONFIDENTIAL
Replacing a Control Station
Service Enabled = No
Recipient Address(es) = abc@test.com
Carbon copy Address(es) =
Email Server = 1.2.3.4
Subject Prefix = Celerra Notification
Sender Address =