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  • 5.1.1.2 - Process Effectiveness Efficiency

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    Prakash kumarTripathi
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    The document outlines key parameters for measuring the effectiveness and efficiency of processes in three areas: production, maintenance, and quality. For production, effectiveness is measured by sales revenue and production quantity, while efficiency looks at sales per employee and rejection rate. Maintenance effectiveness examines breakdown hours and number of breakdowns, and efficiency considers overall equipment effectiveness and spare part costs. Quality effectiveness is customer complaints, and efficiency is time taken to resolve complaints.

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    5.1.1.2_Process Effectiveness Efficiency

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    The document outlines key parameters for measuring the effectiveness and efficiency of processes in three areas: production, maintenance, and quality. For production, effectiveness is measured by sales revenue and production quantity, while efficiency looks at sales per employee and rejection rate. Maintenance effectiveness examines breakdown hours and number of breakdowns, and efficiency considers overall equipment effectiveness and spare part costs. Quality effectiveness is customer complaints, and efficiency is time taken to resolve complaints.

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    © All Rights Reserved
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    Download as xlsx, pdf, or txt
    129 views1 page

    5.1.1.2 - Process Effectiveness Efficiency

    Uploaded by

    Prakash kumarTripathi
    The document outlines key parameters for measuring the effectiveness and efficiency of processes in three areas: production, maintenance, and quality. For production, effectiveness is measured by sales revenue and production quantity, while efficiency looks at sales per employee and rejection rate. Maintenance effectiveness examines breakdown hours and number of breakdowns, and efficiency considers overall equipment effectiveness and spare part costs. Quality effectiveness is customer complaints, and efficiency is time taken to resolve complaints.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
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    of 1

    Process Effectiveness & Efficiency Parameters

    Effectiveness Efficiency

    S.No. Area
    Unit of Unit of
    For Measurem For Measureme
    ent (UOM) nt (UOM)

    Rs/
    Sale Rs Sale/Employee
    Employee
    1 Production
    Production Qty. Rejection Rate PPM

    Breakdown Hrs OEE %


    2 Maintenance
    Spare Part Value (Rs) / Sale
    Breakdown No's (Rs) %

    Time for resolving customer


    3 Quality Customer Cmplaint No's Hrs
    complaints

    Prepared By :- Approved By :-

    Format No. Rev No. 01

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