Professional Documents
Culture Documents
Maintenance
Maintenance
DOI: 10.1108/02630800910971347
Authors:
Alan Forster
Heriot-Watt University
University of Malaya
Citations (63)
References (73)
Figures (1)
Purpose – It is well understood that maintenance is critical to the survival and in‐service use of
any building. Despite recognition that the best way of protecting and maintaining historic
buildings is to undertake a combination of proactive and reactive maintenance, it is rarely
adopted or implemented, and when it is undertaken it often results in varying degrees of
success. Maintenance theory currently exists, but fails to be realised in practical application and
implementation. It is the purpose of this paper to ask why this failure is occurring.
Design/methodology/approach – The paper is composed of a critical review of existing
literature, highlighting some of the major issues affecting maintenance implementation. It also
reports the early stages of proposed research ongoing at Heriot‐Watt University. Findings –
Despite recognition in the literature of the need to maintain historic buildings, this review
suggests that the ways in which maintenance is organised and financed often mitigates against
its implementation. In addition, advice to owners of historic buildings could be improved and
there is a shortage of skilled operatives. Originality/value – Unless this situation is improved,
much of our culturally significant buildings will be lost to future generations.
…
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recent publications (Department for Culture, Media and Sport, 2004; Worthing et al.,2002; Johns,
2007a; Maintain Our Heritage, 2004, p. 3). The government’s support isfurther emphasised in
the following statement:The Government fully endorses the increasing importance attached to
the preventivemaintenance of historic fabric. In discussion with English Heritage about future
fundingpriorities, it will explore how a shift of emphasis towards preventive maintenance might
bereflected in grant programmes (Maintain Our Heritage, 2004, p. 3).In facilitating this change,
the government indicates that this shift would require leadbodies and local authorities to “set an
example in the conservation of its own extensivehistoric estate’, by completing asset
management audits within the context ofbest-value systems. The aim of this would be to bring
their existing building stock upto an acceptable condition. The Heritage Lottery Fund (HLF) aims
to encourage this by“increasing its efforts in supporting maintenance regimes” (Maintain Our
Heritage,2004, p. 3).Wider benefits of preventative maintenance include conservation of
historicmaterials, avoidance of disruption to surrounding building fabric and occupiers andthe
minimisation of uncertainty associated with irregular inspection. However,Maintain Our Heritage
(2004) claim that the most significant benefit of systematic andpreventative maintenance is the
retention of cultural value, by prolonging the life of itscomponents as well as minimising the
loss of fabric.Definition of maintenance and conservation principlesThe importance of building
maintenance is embedded into nearly all principaldocumentation and legislation for
conservation, yet a consensus for a definition ofmaintenance has not been fully achieved.Seeley
(1993, p. 1) cites BS 8311, which defines maintenance as “the combination ofall technical and
associated administrative actions to retain an item in, or restore it to, astate in which it can
perform its required function”. A broader definition ofmaintenance has been adopted by Feilden
and Jokilehto (1993, p. 3) as “all practical andtechnical measures to keep the building or site at
a standard that permits enjoyment oftheir cultural significance and resources without damage”.
The Burra Charter(International Council on Monuments and Sites, 1999, p. 2), also utilises
broaderinterpretation for the definition “as a continuous protective care of the fabric,
contentsand setting of a place”, while Dann et al. (1999, p. 143) suggest that it is purposely
to“retain an item or restore to acceptable standard”.It is clear that various definitions have been
utilised to describe maintenance, withsome minor levels of variation. In addition, the various
terms utilised are also relativelynebulous, making objective assessment difficult.Minimal
intervention as a tool for maintenanceIt is clear that retaining historic fabric leads to the
retention of cultural significance,with the most appropriate method to achieve this being to
undertake maintenance on aminimal intervention basis. The primary aim of minimal intervention
is to restraindecay without damaging the building character. Minimal intervention aims to
avoidunsympathetic alteration of important features or prevention of unnecessarydisruption or
destruction of the fabric that gives the significance to the buildings.Minimal intervention can be
considered as “as much as is necessary” (Brereton, 1995,SS27,3212
p. 7; Watt, 1999, p. 234) and “as little as possible” (Feilden, 2003, p. 235).Monumentenwacht (a
subsidised proactive maintenance scheme), which wasestablished and implemented in
Flanders, strongly believes that minimalintervention provides higher survival rates of the fabric
due to reduceddeterioration. This in turn supports the materials’ authenticity and “may reduce
theneed for restoration” (Monumentenwacht Flanders, 2000).Various authors (Feilden, 2003, p.
235; Feilden and Jokilehto, 1993; Worthing andBond, 2008, p. 95) have indicated that minimal
intervention based on maintenance isnot only cost-effective, but it is also the least destructive
approach to conservation.However, Feilden (2003) has argued that “minimal intervention can
only work byutilising regular inspection” (p. 236), and therefore raises questions about the
costassociated with survey and inspection, market viability or subsidy.Distinction between
repair and maintenanceThe Burra Charter suggests that maintenance should be the first priority
and must “bedistinguished from repair because repair involves restoration or
reconstruction”(International Council on Monuments and Sites, 1999, p. 2). This important
distinctionhas been discussed by Worthing et al. (2002), who argue that while repair work
iseffective at “prolonging the life of the element and the building; it will also involvedamage to
the fabric (p. 296). Brereton (1995, p. 2) suggests that in repair works“unnecessary replacement
of historic fabric” may take place, potentially significantlyreducing the value of the building as a
source of historical information. Feilden (2003)believes that a minimum intervention approach
creates least harm to the fabric, andalso clearly enables the distinction between maintenance
and repair to be made. It isevident that repair works pose philosophical questions, such as no
matter howcarefully the repair works are carried out there is always the potential to
seriouslydiminish the building’s authenticity.In addition, budgetary pressures can often conflict
with minimal interventionprinciples, with the motivation to spend budget allocation resulting in
unnecessaryworks being undertaken. The nature of annual budgetary bidding processes in
mostorganisations makes planned maintenance difficult to administer and the resultingrepair
works uneconomical (Mills, 1994; Smith, 2005).Problems with maintenance for historic
buildingsThe following section will investigate problems that affect current practice
formaintenance discussing the main factors in greater depth.Maintenance policy and
proceduresAlthough maintenance is fundamentally good for conservation, it is not reflected
incurrent policy. Maintenance policy is generally poorly integrated, with a lack ofleadership
and/or deviations from procedural systems being a major problem(University of the West of
England, 2003; Dann and Cantell, 2007).As Maintain Our Heritage (2004, p. 9) highlighted, “there
has been lack of leadershipand direction in the promotion of maintenance”. In fact, there is no
clearly establishedpolicy to advise building owners, with much of the maintenance guidance
andinspection work being led by non-governmental organisations (NGOs) (Devlin,
2005).Maintenance forhistoricbuildings213
National policies that are supportive of maintenance have been implemented inDenmark and
The Netherlands with a great deal of success, with the integration of anational strategic
maintenance framework clearly paying dividends. That being said,within the UK, maintenance as
a tool for retaining cultural significance appears not tobe highly regarded by conservation
organisations, resulting in problems in thepromotion of new innovative systems. By comparison,
the Dutch have acceptedmaintenance as being the most effective approach to conservation
(Maintain OurHeritage, 2000; Monumentenwacht Nederland, 2008), and have had
considerablesuccess in its implementation.Heritage bodies that claimed to place maintenance
at the centre of their conservationstrategy have generally failed to implement this for their own
listed buildings and it isthe authors’ view that heritage bodies within the UK should be setting an
example ofbest practice planned maintenance by implementing this to their building
stock.Although maintenance is perceived as being simple it is evidently complex at a
strategiclevel and has led to continuingly unclear policy and advice and ultimately to
confusion.Buildings at Risk registersAlthough there are various Buildings at Risk Registers in
the UK their coverage andaccuracy is somewhat patchy and disparate. These systems are
fragmented andtherefore their efficacy is diminished (Maintain Our Heritage, 2004; English
Heritage,2003). This contrasts with Italy and The Netherlands that have one database
system,which is utilised to provide evidence to support the case for maintenance (Maintain
OurHeritage, 2004, p. 14).Conservation plansMaintenance for historic buildings has begun to
receive more attention with thepromotion of “conservation plans”. These were introduced in the
late 1990s (Dann andCantell, 2007) and are implemented as part of the regulatory framework
for grant aidedprojects. A conservation plan’s primary objective is to highlight the significance
of abuilding or place via an assessment of analysis of conservation needs. This isdetermined by
a condition survey, which then forms the basis for a routine buildingmaintenance schedule
(Dann et al., 2002; Royal Institution of Chartered Surveyors,2008a, b; Historic Scotland,
2000).Clark (2001, p. 56) highlights that “the sensitive repair and maintenance of anhistoric
building and its landscape is not just a matter of specifying traditionalmaterials and techniques.
It requires an appreciation of why the site is significant, howthis significance is embodied in the
fabric and what impact potential repairs mighthave on it”.It is clear from this statement that
repair works may in fact ultimately diminish thesignificance of a building if inadequately or over-
zealously undertaken. For this reason,several authors (Kerr, 2000; Miele, 2005; Gard’ner, 2007)
have proposed that analternative strategy be adopted in which condition surveys form the basis
of earlyidentification of defects and thereby reduce the need for physical interventions.However,
critics of conservation plans question whether these maintenance regimesare implemented,
and a cynical view could be that these reports are only produced toenable the satisfaction of
grant funding and after the project has been completed thereis no ability to check that the
suggested works are regularly undertaken.SS27,3214
Current and best practice maintenanceTo date, efforts to promote and develop best practice
maintenance systems for historicbuilding conservation appear to be wanting (Dann and Cantell,
2005), with all too oftencost-ineffective reactive maintenance being undertaken. Exacerbating
this situation isan absence of accessible and rigorous literature, (Dann and Wood, 2004)
specificallytargeted at maintenance in conservation. One possible exception to this is
EnglishHeritage, which appears to recognise some of the main issues in its publication Powerof
Place (Dann and Cantell, 2007).Though there is increasing awareness about the relationship
between maintenanceand the retention of cultural significance, this does not seem to be
mirrored in the form ofeffective action. Policies developed by organisations do not link
conservation aims andmaintenance activity. According to Maintain Our Heritage (2004, p. 12)
most currentmaintenance strategies are merely “activity plans” rather than long-term plans.
Inaddition, a lack of clear systematic and preventative maintenance strategy isexacerbated by
regionalism in national organisations, and as mentioned, to date very fewnational heritage
organisations have an integrated database for managing maintenanceinformation and none of
them use performance indicators for maintenance management.Current practice within
organisations does not appear to have developed specificprocedures for implementing
systematic preventative maintenance approaches. Toolsthat are commonly used in the main
industry, such as cost-benefit analysis, riskassessment and programme reviews for
maintenance, are rarely considered for historicbuildings. Pricing for conservation maintenance
is further complicated as nohandbooks, manuals or lifecycle data exists in any meaningful
sense, as opposed to themain industry, which has a long tradition of the use of these sorts of
publication.Significant gaps in knowledge, unclear communications and conflicts in
proceduresappear to be prevalent (Hutton and Lloyd, 1993) as maintenance is “rarely covered”
byformal contract, supervision and monitoring (Sˇarisˇsky´, 2000, p. 1). The
limitedconsideration (Shen, 1997) of these issues creates tension between experts
(Pendleburyand Townshend, 1999; Dann and Wood, 2004) and potentially reduces
publicparticipation (Mynors, 2006; Wood, 2006) in interventions to historic buildings.In addition
to the aforementioned, various authors (Sˇarisˇsky´, 2000; Orbas¸li andWhitbourn, 2002; Dann
and Worthing, 2005) have highlighted the problems associatedwith inappropriate repair
strategies for maintenance works. The inadequacies in repairstrategy is a reflection of the lack
of understanding of both professional andcontractors alike at undertaking traditional repairs
that must conform to aphilosophical framework.The literature review has also revealed issues
relating to medium and long-term costallocation of maintenance projects and associated
administration for historic buildingconservation. A lack of interest and poor financial allocation
of money by localauthorities and conservation bodies fails to accommodate the actual
maintenance needsof their buildings, with local authorities having budgets that are significantly
less(Chanter and Swallow, 2007) than what is required to implement proactive systems(Dann
and Cantell, 2007). In addition, maintenance or property management departmentsdo not have
the appropriate status and power to enable redirection of funds to implementthese proactive
systems. This view is shared by Shen (1997) and Dann and Steel (1999)who highlight that
maintenance budget allocations always face a “cut-off line” and inreality, maintenance “falls”
somewhere in the middle of budget priority.Maintenance forhistoricbuildings215
Citations (63)
References (73)
... With the historic building repair and maintenance (R&M) sector, recognised as an important
driver for the well-being of a country (UNESCO, 2015); according to Balaras et al., (2005) 50% of
Europe's national wealth is enclosed within the historic built environment, the scale of the
economic, social and importance value of conserving, repairing and maintaining historic
buildings cannot be underestimated. Promoting a proactive and sustainable approach to the
process of historic building R&M has become a cornerstone of not only building conservation
legislative frameworks, charters, and guides within countries worldwide but also for the UK
(Forster and Kayan, 2009). This has led to various pre-emptive historic building maintenance
schemes being positively implemented to stimulate such an objective, such as; the Danish
Centre for Building Storage scheme, commonly acknowledged as the Building Vision and Action
Plan (Michiels, 2013) and the Dutch Monumentenwacht scheme (replicated across Belgium and
Luxembourg); whilst given the scope of the research is on the UK context, and it is estimated 6
million-plus UK pre-1919 historic buildings (traditionally constructed) buildings, albeit, with a
particular focus on Scotland, numerous public and private funded grant schemes are available
to support the cost of conservation-standard repair projects. ...
... Over the course of the past two decades, much debate and discourse have occurred within
the academic literature surrounding a robust definition of repair and maintenance (see Dann,
Worthing, and Bond, 1999;Feilden, 1993;Jokilheto, 1993;Worthing et al., 2002;Worthing, Dann,
and Hills, 2003;Forster and Kayan, 2009). The discussion invariably tends to surround semantics;
surrounding the distinction between maintenance and repair, which makes determining a clear
definition difficult (Forster and Kayan, 2009). ...
... Over the course of the past two decades, much debate and discourse have occurred within
the academic literature surrounding a robust definition of repair and maintenance (see Dann,
Worthing, and Bond, 1999;Feilden, 1993;Jokilheto, 1993;Worthing et al., 2002;Worthing, Dann,
and Hills, 2003;Forster and Kayan, 2009). The discussion invariably tends to surround semantics;
surrounding the distinction between maintenance and repair, which makes determining a clear
definition difficult (Forster and Kayan, 2009). Although ...
A Common Structured Integrated Collaborative Digitised (CrOsS) Framework for the Historic
Building Repair and Maintenance (R&M) Sector
Thesis
Full-text available
Jul 2020
Scott Mcgibbon
View
Show abstract
... The awareness of the building managers and/or owners about the need to maintain their
assets more efficiently has increased over the last years . The maintenance of buildings'
envelope elements is not yet a first concern (Forster and Kayan, 2009;Thomsen and van der
Flier, 2011). Usually, maintenance actions are carried out when the buildings' envelope elements
are already severely degraded, or reactive maintenance actions are performed to react to
failures and do not deal with the causes (Mobley, 2014), thus leading to additional costs and
risks (Dann and Cantell, 2005). ...
... Therefore, the development of more efficient methodologies for the implementation of
strategic planning of maintenance actions is important (Lacasse and Vanier, 1996;Aikivuori,
1999). The existing tools have several limitations (Ashworth, 1996;Sherwin, 2000;Forster and
Kayan, 2009): scarce data about maintenance protocols; poor or non-existent implementation of
strategic procedures; lack of information regarding durability and performance of buildings;
insufficiently accuracy of the existing maintenance policies; and lack of infor-mation about
global costs associated with repairs. This information is extremely relevant to managers,
insurers, owners or users, and allows the adoption of more sustainable and durable solutions at
the design stage and for the definition and implementation of reliable maintenance policies,
enabling a more rational management of the building stock. ...
Conference Paper
Jan 2020
Cláudia Ferreira
A. Silva
Jorge de Brito
Luis A. C. Neves
View
... Community involvement must also foster a desire for shared learning of relevant knowledge
and skills between local workers and conservators 2. In order that conservation can be
implemented sustainably over time, it is necessary to foster transition from a praxis based on
'one-off' comprehensive restoration work to a system of regular maintenance, based on
preventive care. In fact, while maintenance of buildings is frequently poor or non-existent,
regular implementation would permit a reduction in the costs of intervention (Forster and Kayan
2009), prevent the loss of historical material and lessen the need for new building elements. To
this end community involvement should focus on increasing awareness of the importance of
ongoing care 3. ...
Putting Sustainability into Practice: the use of Locally Available Materials in Conservation
Chapter
Full-text available
Dec 2020
Flavia Ravaioli
View
Show abstract
... The so-called Lorenz curve illustrates the typical course of the wear process of building
elements during their operation [26][27][28]. In this process, we can distinguish the following
three basic intervals of a building's age t and the corresponding intervals of technical wear Zt-
Figure 1: ...
Intensity of the Formation of Defects in Residential Buildings with Regards to Changes in Their
Reliability
Article
Full-text available
Sep 2020
Jarosław Konior
Marek Sawicki
Mariusz Szóstak
View
Show abstract
... Private owners of the historic assets also have negative views on this because they do not
clearly see the benefits of this activity. Despite the significance and vulnerability of a building
are the key to supporting decisions in setting financial priorities and developing a maintenance
strategy, yet this rarely seems to be a focal point of the decisions taken (Forster and Kayan,
2009). ...
Chapter
Aug 2020
Giovanna Acampa
View
Show abstract
... This maintenance action allows delaying or mitigating the degradation process, while
avoiding compromising important characteristics of the cladding, and preventing unnecessary
risks [67]; and, iii) Combination of cleaning operations, minor intervention and total replacement
(MS3). The inclusion of cleaning operations in MS3 represents the main maintenance activity
applied in claddings [68]. ...
Article
Jul 2020
Cláudia Ferreira
A. Silva
Jorge de Brito
Inês Flores-Colen
View
Show abstract
... It goes beyond the assessment of state of conservation to include periodic assessments of
risks and threats. It is meant to facilitate early damage detection by addressing first the
deterioration causes so that intervention can be kept to a minimum (Forster, Kayan, 2009). ...
Article
Full-text available
Jul 2020
O. ZalameaG. García
View
Show abstract
... A corrective approach encompasses risks for owners/users, since only the works needed to
correct a given anomaly are performed in failure conditions, sometimes without intervening on
the causes. Moreover, usually, this approach also involves high costs associated to urgent
repairs (Vanier, 2001;Forster and Kayan, 2009). ...
Article
Jun 2020
Cláudia Ferreira
A. Silva
Jorge de Brito
Inês Flores-Colen
View
Show abstract
... On the other hand, several studies have been conducted to highlight the significance of
conservation and restoration of heritage buildings and emphasize the role of technology in
developing advanced conservation methods. Forster and Kayan (2009) highlighted major issues
affecting the maintenance implementation of historic buildings. They suggested the ways in
which maintenance is to be organized and financed. ...
Article
Jun 2020
Mohamed M. Marzouk
Maryam Elsharkawy
Pakinam Elsayed
Aya Eissa
View
Show abstract
... However, the issue of heritage conservation has been broadly studied since 19 th century.
The theoretical approach, in relative literature, arising from the awareness of heritage's
degradation at global level, includes the theory of "adaptive reuse", established by Violletle-Duc
in 19th century and studied extensively since then (Plevoets and Cleempoel 2012;Mehr 2019),
the theory of "maintainance" instead of "restoration", as expressed later, by L. Ruskin and W.
Morris and of "preservation" as documented by P. Geddes (Forster and Kayan 2009;Orbaşli
2017), as well as the plethora of Conventions and Legislations documenting the importance of
conservation set on a value-based approach, in the 20th century (ICOMOS 1999(ICOMOS ,
2008(ICOMOS /2010UNESCO 1972UNESCO , 2005, which led to the OUV concept, in 1972. The
development of tourism, in the 20 th century, gave a new boost to the issue of heritage
preservation. ...
Article
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