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    Script Video BE (Service in The Restaurant)

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    checylia sakti
    This dialog script depicts a service encounter between a waiter and guest at a restaurant. [1] The waiter greets the guest and seats her at a table. [2] The guest orders spring rolls, chicken steak with mushroom sauce, and strawberry juice. [3] However, when the food is served, the guest notes that it does not match her order, prompting an apology from the waiter who replaces the incorrect order.

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    Script Video BE (Service in The Restaurant)

    Uploaded by

    checylia sakti
    57 views2 pages
    This dialog script depicts a service encounter between a waiter and guest at a restaurant. [1] The waiter greets the guest and seats her at a table. [2] The guest orders spring rolls, chicken steak with mushroom sauce, and strawberry juice. [3] However, when the food is served, the guest notes that it does not match her order, prompting an apology from the waiter who replaces the incorrect order.

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    Script Video BE(Service in the Restaurant)

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    This dialog script depicts a service encounter between a waiter and guest at a restaurant. [1] The waiter greets the guest and seats her at a table. [2] The guest orders spring rolls, chicken steak with mushroom sauce, and strawberry juice. [3] However, when the food is served, the guest notes that it does not match her order, prompting an apology from the waiter who replaces the incorrect order.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    57 views2 pages

    Script Video BE (Service in The Restaurant)

    Uploaded by

    checylia sakti
    This dialog script depicts a service encounter between a waiter and guest at a restaurant. [1] The waiter greets the guest and seats her at a table. [2] The guest orders spring rolls, chicken steak with mushroom sauce, and strawberry juice. [3] However, when the food is served, the guest notes that it does not match her order, prompting an apology from the waiter who replaces the incorrect order.

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    of 2

    BUSINESS ENGLISH SCRIPT

    SERVICE IN THE RESTAURANT

    Waiter            : Good evening Miss, welcome to Kasumi Restaurant.


    Guest              : Good evening.
    Waiter            : How may I help you, Miss?
    Guest              : I want to have my dinner. Can I have a table for one please?
    Waiter            : Yes Miss. Please come this way.
    Guest              : Alright, thank you.
    Waiter            : Please be seated Miss. Here is the menu. I will return in a moment to take
    your order.
    Guest              : Oh, okay.

    *After 15 minutes.

    Waiter            : Excuse me, are you ready to order Miss?


    Guest              : Yes, sure.
    Waiter            : What would you like to have Miss?
    Guest              : I would like to have spring rolls and chicken steak with mushroom sauce.
    Waiter            : Yes, Miss. And what would you like for the drink?
    Guest              : Hmm. I would like to have a glass of strawbery juice please.
    Waiter            : Surely Miss. Please wait a moment.
    Guest              : Okay.

    *This dialog happened after the guest has ordered the food.

    Waiter : These are your orders Miss, spring rolls and a chicken steak with
    mushroom sauce also a glass of strawberry juice.
    Guest : Excuse me, waiter.
    Waiter : Yes, Miss. What can I do for you?
    Guest : I am sorry but this is not like what I have ordered. Would you mind telling
    me who’s the chef?
    Waiter : I am so sorry Miss. Is there any problem with your order?
    Guest : Yeah. I think there is something wrong about the food. Do you still
    remember what I’ve ordered?
    Waiter : Okay Miss, let me repeat your order. You ordered spring rolls, a
    chicken
    steak with mushroom sauce and a glass of strawberry juice.
    Guest : Yes, but as you can see, I ordered a chicken steak with mushroom sauce but
    this is a black pepper sauce and also the chicken is not well-cooked.
    Waiter : I really apologize for this inconvenience Miss. Allow me to get you the new
    one.
    Guest : That’s alright. This restaurant has been running for so long, I just don’t
    expect that such things happen here.
    Waiter : I’m sorry Miss. I apologize on behalf of my chef.
    Guest : Okay, no problem. Just make sure that such things will not happen again.
    Waiter : Alright Miss. Thank you for your kindness.
    Guest : I would appreciate if you can replace it with the new one.
    Waiter : Absolutely Miss, please wait a moment.
    Guest : Ok, thanks.
    Waiter : You are welcome Miss.

    *After 20 minutes.

    Waiter            : Here are your foods Miss. Enjoy your dinner.


    Guest              : Sure, thank you.

    *After the guest has finished to eat.

    Guest              : Excuse me, waiter.


    Waiter            : Yes Miss.
    Guest              : May I have the bill?
    Waiter            : Of course, here is your bill Miss.
    Guest              : Okay, thank you.
    Waiter            : You are welcome Miss and thank you for visiting our restaurant. 

    Group Members:

    1. Aisyah Yasmin Azizah (06020520029)

    2. Annisa Ghaffari Vidi Rahman (06020520035)

    3. Annisa Trigati (06020520036)

    4. Ayu Putri Damai Hati (06020520037)

    5. Checylia Kirana Sakti (06020520038)

    6. Dayu Avanda ( 06020520039)

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