Installation Manual: A Product From Smart Optics Sensortechnik GMBH

Installation manual
Software v3.2
dental Scan
A product from smart optics Sensortechnik GmbH
Copyright © 2019 smart optics Sensortechnik GmbH. All rights reserved.

– Translation of the original operating manual –
Legal notice
Dear customer,
Thank you for choosing a product from smart optics!
If you require additional information or if you have any questions about the software, please contact your
smart optics reseller. Our trained resellers provide first-level support for all applications.
We wish you much joy with dental Scan!
Your smart optics team
PRIZES AND AWARDS
In 2018, Vinyl received the Red Dot Design Award in the category “Industrial Equipment, Machinery and
Automation”: www.red-dot.org/de/project/vinyl-24269
CHANGES AND SERVICE
We reserve the right to implement product changes as part of continuous improvement and technical progress
and to make changes to this documentation. You can find the current version of this documentation on our
homepage: www.smartoptics.de.
Please note that the current version of this documentation may contain information which does not apply to
older versions.
On request we will also be happy to send you a hardcopy version of the documentation.
Please send us an email to communications@smartoptics.de.
If you are looking for a reseller in your area, please use the contact form for Sales on our homepage
www.smartoptics.de.
BRANDS AND TRADEMARKS
Adesso Split and Artist/arTO are registered trademarks of K. Baumann, D-75210 Keltern.
Artex is a registered trademark of Amann Girrbach AG, A-6842 Koblach.
Baltic Denture System is a registered trademark of Merz Dental GmbH, DE-24321 Lütjenburg.
Denar is a registered trademark of Whip Mix Corporation, Louisville, KY 40209, USA.
Exocad is a registered trademark of exocad GmbH, D-64293 Darmstadt.
FlyCapture and UpdatorGUI are registered trademarks of Point Grey Research, Inc.
Gamma is a registered trademark of Gamma medizinisch-wissenschaftliche Fortbildungs-GmbH, A-3400-
Klosterneuburg.
OnyxCeph3™ is a registered trademark of Image Instruments GmbH, DE-09125 Chemnitz.
PROTAR is a registered trademark of KaVo Dental GmbH, D-88400 Biberach/Riß.
SAM is a registered trademark of SAM Präzisionstechnik GmbH, D-82131 Gauting.
Triple Tray is a registered trademark of Premier Dental, Plymouth Meeting, PA 19462 USA.
Windows, .NET Framework and Visual C++ are registered trademarks of Microsoft Corporation.
Where products belonging to other owners are referenced, we wish to point out that these are brands of the
relevant owners that are protected by copyright laws.
Royalty-free icons and illustrations from the Flaticon.com, Fotolia.com, Freepik.com and Pixabay.com image
agencies were used in this Operating Manual.
Copyright © 2019 smart optics Sensortechnik GmbH. All rights reserved.

– Translation of the original operating manual –
Installation dental Scan Installation
Table of contents
1. About this manual ........................................................................................... 5
2. About dental Scan ......................................................................................... 10
2.1. System requirements ........................................................................... 10
2.2. Calibration data ..................................................................................... 11
2.3. Interfaces ............................................................................................... 11
2.4. Modules and hardware-based functions .......................................... 12
3. Initial installation........................................................................................... 14
3.1. Copy of operating manuals ................................................................. 14
3.2. Installation requirements .................................................................... 15
3.3. Setup execution ..................................................................................... 15
3.4. Loading of calibration data ................................................................. 20
4. Updates .......................................................................................................... 22
4.1. Installation ............................................................................................. 22
4.2. Activation code renewal ....................................................................... 24
4.3. Trial version ........................................................................................... 25
5. Configuration ................................................................................................. 26
5.1. Change of scanner ................................................................................ 26
5.2. Module activation ................................................................................. 26
5.3. Deletion of user settings ...................................................................... 27
5.4. Interface adjustment ............................................................................ 29
6. Uninstall .......................................................................................................... 32
6.1. Uninstalling the software..................................................................... 33
6.2. Deleting 3D scanner data .................................................................... 33
6.3. Deleting local user data ....................................................................... 34
Edition 3.2 05-2019 Table of contents Page 3

7. Checklists ........................................................................................................ 35
7.1. Initial installation................................................................................... 35
7.2. Updates .................................................................................................. 36
8. Glossary .......................................................................................................... 37
8.1. Important file paths .............................................................................. 38
Edition 3.2 05-2019 Table of contents Page 4

1. About this manual
Please read through this installation manual carefully. Keep the installation
manual in a safe place. If you pass on the product to somebody else, please
make sure that you hand them this installation manual as well.
smart optics accepts no liability for damages due to failure to comply with
the Operating Manual.
Types of manuals
Operating manual
This manual contains the description of the device components, general

safety instructions and technical specifications. It will tell you how to
operate the device and how to handle the accessories.
Installation manual
Here you will find out how to install the software for the first time and how
to receive and install updates at a later date.
User manual
All procedures, the configuration and the use of optional modules are
described in this manual.
Graphic symbols and highlighting of important information
In this manual, graphic symbols and text highlights are used to present the
information more clearly. In this way you may understand the instructions
better.
 A triangle on the left indicates a step involving an action.
 A tick on the left tells you what the outcome should be if you have
followed one or more steps correctly.
1. An element in a sorted list
— An element in an unsorted list
 A list of recommendations or action alternatives
Important statements are highlighted in bold type.
Important KEYWORDS are highlighted with capital letters in bold type.
Edition 3.2 05-2019 About this manual Page 5

Cross-references within a manual are highlighted with a book icon. Cross-

Chapter NN
references act as hyperlinks in the electronic version. Click on the number
Page NN
to follow the link. The page navigation of the PDF reader returns you to the
starting point (“Previous view” or “Back”).
Cross-references to other manuals are highlighted with a symbol for the

type of manual: a scanner for the Operating Manual, a software package
for the installation manual and a user sitting at the PC for the user manual.
The signpost shows a selection of topics related to your current issue.
This icon points towards functions or modules that are not included in the
standard scope of delivery and that can be purchased separately.
Variants in operation and functionality which do not apply to this scanner

type are marked with this symbol.
Default settings specified by the manufacturer are indicated with a steering

wheel.
TIP
The word “Tip” and the information icon are used to highlight tips on
operation and information that require your special attention.
The manufacturer of the product is indicated by the factory symbol.

Figures
Figures showing equipment and screenshots from the software are used
for illustration purposes.
The images shown in this manual may differ from the appearance of your
actual device or from the software supplied with your device. The
screenshots show realistic examples but do not contain actual data.
Software controls
The software controls are highlighted as follows:
Names of buttons in the software are shown with a colored

OK
background.
Name Names of fields in the software are highlighted in bold type.
Names of menus and menu options are separated by a

File | New
vertical line.
Name.txt File and path names are shown in Courier font.
Units of measurement and numbers
In this manual the numbers are given according to the decimal system with
decimal places.
Units of measurement comply with the legal units in Germany as well as

the international system of units (SI).
Further information as well as measurement converters can be found on

the Internet.
Measurement Unit Abbreviation
Mass/weight Kilogram kg
Gram g
Length Metre m
Centimetre cm
Millimetre mm
Micrometre µ
Angle Degree °
Time Hour h
Minute m
Second s
Electrical power Watt W

Measurement Unit Abbreviation
Electrical voltage Volt V

Alternating current AC
Electrical frequency Hertz Hz
Gigahertz Ghz
Electrical current Ampere A
Protection class International Protection IP
st
1 digit: solids
protection,
nd
2 digit: fluids
protection
Temperature Degree Celsius °
Memory (PC) Random-Access Memory RAM
Data volume Megabyte MB
Gigabyte GB
CAD data format Polygon file format PLY
Standard Triangulation STL
Language
American Standard ASCII
Code for Information
Interchange
Mesh MSH
Point Cloud Measurement PCM
Picture element Pixel Px (monitor), dpi (print)

Megapixel Mpx

Warnings
Warnings provide information on how damage to objects and injury to

persons can occur and give instructions on how to avoid risks. Warnings
are categorized into four levels depending on the severity of the possible
consequences.
NOTICE
This combination of signal word and symbol warns you about

possible material damage that might occur if the instructions are not
followed correctly.
CAUTION
This combination of signal word and symbol warns you about

possible minor injuries that might occur if the instructions are not
followed correctly.
WARNING
This combination of signal word and symbol warns you about severe
to lethal injuries that might occur if the instructions are not followed
correctly.
DANGER
This combination of signal word and symbol warns you of

dangerous situations which could lead directly to death or severe
injuries.

2. About dental Scan
dental Scan is a software package supplied exclusively with a smart optics

3D dental scanner. In the dental mode, dental Scan allows the digitization
of jaw models according to dental specifications.
The universal mode allows scanning diverse objects, such as tools, jewelry
Vinyl series, scanBox or toys. Please see the specifications of digitizable objects in the operating
manual of your scanner.
The user manual will show you the full scope of functions of dental Scan.
dental Scan To learn about new functions and improvements included up to the latest
version, please visit:
www.smartoptics.de (dental Scan | Download | Release notes).
If you are already using a smart optics 3D dental scanner, the following
scanners allow installing a new version as an update: Vinyl Open Air, Vinyl,
Vinyl High Resolution, scanBox or Activity Series 885 or 885 Mark 2.
dental Scan is not compatible with 3D scanners from other manufacturers.
2.1. System requirements
RECOMMENDED MINIMUM
Operating System Windows 10 (64-Bit) Windows 7 (64-Bit)
Processor (CPU) i7 with 6 × 4.7 GHz i3 with 4 × 3.6 GHz
Memory (RAM) 32 GB 16 GB
Free hard drive space Approx. 100 – 250 GB Approx. 40 – 100 GB

SSD HDD
Graphics card (RAM) 6 GB 1 GB
USB ports USB 3.0 USB 3.0
* Not sufficient for high-resolution scanner
Edition 3.2 05-2019 About dental Scan Page 10

2.2. Calibration data
Every software package includes calibration data stored in a specific folder.

Page 20
These calibration data are unique for each device. The software only works
optimally with your scanner using the appropriate calibration data.
Should you install dental Scan for several scanners at different

workstations, it is important to use the installation data carrier with the
appropriate calibration data for each scanner.
2.3. Interfaces
You can link dental Scan with exocad® DentalCAD and OnyxCeph3™ . All
interfaces are available at no additional cost, independently from the
scanner used.
Make sure that the equipment of your PC also complies with the system
requirements necessary for the third-party systems. In case of doubt, the
more stringent requirements apply.
System requirements
exocad® DentalCAD wiki.exocad.com
(dental CAD software with a wide
See “Introduction”
range of application)
OnyxCeph3™ www.onyxceph.de
(orthodontics software)
See “> Home | OnyxCeph3TM |
System Requirements”
TIP
smart optics is a sales partner of exocad GmbH. If you are interested in

exocad®, please contact your smart optics reseller or smart optics
directly.

2.4. Modules and hardware-based functions
In addition to default functions, dental Scan includes several modules

which are included in the scope of delivery or can be purchased
additionally, depending on the scanner.
Additionally charged modules have to be activated manually in dental Scan.

Page 26
Hardware dependence
Some functions are only supported by scanners with a certain hardware

configuration or require special accessories.
Detailed information on the scope of delivery and the accessories can be

Vinyl series, scanBox found in the operating manual of your scanner.
Availability of modules and functions
CAPTION Vinyl Vinyl High Activity Activity

scanBox Open Air Vinyl Resolution 885 Mark 2 885
in the scope of delivery
chargeable Projects
not available
 restricted use Patient
Orthodontics
multiCase
Universal  
Presentation modes
Complete jaw
Single tooth
secondDie
multiDie
Vestibular scans
Simple
Articulator
Fixator
Twin Tray

Vinyl Vinyl High Activity Activity

CAPTION scanBox Open Air Vinyl Resolution 885 Mark 2 885
in the scope of delivery
chargeable Texture scans
not available
 restricted use monochrome
colored
Impression scans
Triple Tray®
Full impression
BD Key®*
High-resolution scans
HR mode
Scan height
Automatic Z-axis
Visual Z-axis
control
Spacer plates
Cutting
Manual
Filter
Automatic
Other
Calibration
Rescan
Correction scan
Additional scan
* BD Key® – Set for the dental and dental technical procedure in the
Baltic Denture System®, see www.baltic-denture-system.de/en/

3. Initial installation
You only need to install dental Scan if you purchased your scanner without
a computer. If you purchased your scanner together with a computer, then
dental Scan is already completely pre-installed so that you can start
scanning immediately.
Users with a pre-installed system can inform themselves about updates,

Chapter 4, Page 26, 38
changing scanners and file locations in this manual.
3.1. Copy of operating manuals
To ensure that you always have the Operating Manuals for your scanner at
hand for your daily work, you should copy these from the installation data
carrier to your computer.
 Place the installation data carrier in the appropriate computer drive.
 After a short waiting period the content of the installation data carrier
will be displayed automatically. If this is not the case, open the
appropriate drive in Windows Explorer.
 Copy all PDF files from the data carrier to your computer, e.g. to the
desktop.
 You can read the PDF files on the screen with a PDF reader or print
them. If applicable, install a PDF reader. Various PDF readers are
available free of charge on the Internet.
TIP
The current manuals available for a device can be found online at

www.smartoptics.de.
Edition 3.2 05-2019 Initial installation Page 14

3.2. Installation requirements
Page 10
 Make sure that your computer meets the system requirements.
 Make sure that all important Windows updates are installed on your
computer.
 Make sure that your computer is free of viruses and malware.
 Allow your antivirus software to execute setup and the dental Scan
application.
 It is recommended, but not a condition, to connect the scanner to the

Connecting the scanner computer and switch it on before starting with the installation.
3.3. Setup execution
The installation of the software consists of two steps: executing the setup
and loading the calibration data.
Depending on the type of scanner dental Scan is to be installed for, the

setup may differ marginally from the procedure described here.
 Place the installation data carrier in the appropriate computer drive.
 After a short waiting period the content of the installation data carrier
will be displayed automatically. If this is not the case, open the
appropriate drive in Windows Explorer and then the installation folder.
 Double-click the executable EXE file.
 Windows User Account Control will ask you if the software should be
allowed to make changes to your computer.
 Click Yes.
 Setup will ask you to choose a language for the setup dialogues. The
suggested language is the one selected in the operating system.

 To choose a different language for the setup, simply select it from the
dropdown list. The following are available: German, English, Spanish,
French, Italian, Czech, Portuguese, Romanian, Turkish, Greek, Russian,
Japanese, Korean, Chinese (traditional and simplified)..
TIP
The language in which the software controls are displayed can be

Software settings
changed in the software settings after installation. The current language
of the operating system is selected by default.
 Click OK. Please note that you cannot revert back to the choice of
language during setup.
 The welcome screen then pops up with information about the setup
process and on the version.
 Click Next.
 Setup will ask you to choose a destination folder for the installation.

Target folder = Installation folder
 Accept the suggested destination folder. If the suggested folder is not

desired, then you can change the name or click on Browse and select a
different local folder.
 Click on Next.
 Setup will ask you to choose a start menu folder.
Start menu folder = App overview
 Accept the suggested Start menu folder.

If the suggested folder is not desired, then you can change the name
or click on Browse and select a different local folder.
 Click on Next.

 Setup will ask you whether you wish to create a desktop shortcut to
start the software.
 If you wish to, activate the Create a desktop shortcut checkbox.

 Click on Next.
 The Ready to Install window pops up. All selected settings are
displayed.
 Check the settings (destination folder, Start menu folder and desktop
shortcut). To correct any of the displayed settings, click on Back.
 To start the installation with the displayed settings, click on Install.

 The installation process starts, and its progress is displayed on the

screen. In addition to dental Scan, device drivers, the camera’s
software as well as any missing Windows components will be installed
 The final window for finishing the setup is displayed. You will be asked
to decide whether the computer should be restarted immediately or
later. smart optics recommends activating the option for immediate
restart.
 Click Finish.
 Setup is completed. Depending on your choice, the computer will

restart. A new shortcut is now available on the desktop and the Start
menu contains a new software icon.

3.4. Loading of calibration data
NOTICE
Measuring errors due to incorrect calibration data
The software only works optimally with your scanner using the
appropriate calibration data. The calibration data are saved
individually for each device on the installation data carrier.
 Check whether the name of the calibration folder on the data

carrier corresponds to the serial number of the 3D sensor on
the type plate of the scanner. Depending on the device, the SO
number can also be on a label.
 You must not use calibration data if the numbers do not match.
 Never mix up the installation data carriers of different scanners.
Keep all installation data carriers in a safe place.
 In case of loss, please contact your reseller to obtain the
appropriate calibration data for your scanner.
 Start dental Scan double-clicking the desktop shortcut or by selecting

the Start menu item.
 When starting the software for the first time, you will receive a
message stating that the calibration data is missing in the Windows
folder:
C:\ProgramData\3D-Scanner\DeviceCharacteristics\Sensors.
 Click OK.
 You will be asked to indicate the path to the calibration data to be

copied into the Windows folder mentioned above.

 If the path is not found automatically, click on … and select the folder
\SO-202… on the installation data carrier. The full name of the folder is
always different, as it is unique for every device.
NOTICE
Measuring errors due to incorrect calibration data
The name of the SO folder on the data carrier must match the serial
number of the 3D sensor on the type plate or the SO label.
 Compare the SO numbers on the scanner and the data carrier.

Device Components
You must not use calibration data if the numbers do not match.
 Contact your reseller or the manufacturer to obtain the
matching SO data for your device.
 Click OK.
 The data will be copied into the protected Windows folder

C:\ProgramData\3D-
Scanner\DeviceCharacteristics\Sensors\SO-202….
 As of now, the calibration data will be found when starting the

Connecting the Scanner software. The software will only start if the scanner is connected and
switched on.
 Follow the instructions for calibrating your scanner after installation.

Calibration

4. Updates
Updates contain improvements and corrections to your software version.

dental Scan is factory programmed so that updates can be installed free of
charge for 12 months after the date of activation. It is possible to continue
using the version provided with your scanner without limitation if software
updates are not installed.
TIP
smart optics recommends the installation of updates to allow an optimal

use of your scanner at all times.
You can download the current update from the smart optics website at
any time:
www.smartoptics.de/en/dental/dental-scan/download/
Your reseller will be happy to advise you about available updates. To

prepare a specific offer, the reseller will need your serial numbers.
You will find the serial number (SO number) of the scanner and of the 3D
Device Components
sensor on the rear of the scanner.
4.1. Installation
Proceed as follows upon receipt of an update from your reseller:
 Download the installation file or save it locally on the computer on

which the software is installed.
 If the installation file has been made available to you in a compressed
format (e.g. RAR, ZIP), you will need a decompression tool such as
WinRAR, 7Zip, etc.
Compression software is available on the Internet, some of it even for
free. Decompress the compressed file with your tool.
 You will obtain an executable EXE file.
Edition 3.2 05-2019 Updates Page 22

 Exit dental Scan (if open).
 Double-click the EXE file.
 The update starts automatically. The installation steps are the same as
Chapter 3.3
for the normal software installation.
 Follow the instructions on the screen. To replace the version, install

the update in the existing target folder and the existing Start menu
folder.
 After successful completion and a restart of the computer, you can

start the software and work as usual. The folder with the calibration
data already exists and therefore does not need to be loaded again.
 If you made changes to the software settings in the previous version,
these changes will automatically be transferred to the new version.
TIP
Adjustment of the work folder
If you are working with the standalone version of dental Scan and use
the default work folder C:\Users\[Username]\Documents\3D-
Scanner\Work\[YYYY], please take the following into account:
In case of an update at the start of a new year, a new folder will be

created for the new year, e.g. 2019. However, this new folder is not taken
up automatically as the new work folder. If you wish to save new projects
in the new year’s folder, you will have to change dental Scan‘s settings.
Otherwise the projects will continue to be saved in the existing work
directory, e.g. C:\Users\MyName\Documents\3D-Scanner\Work\2018.

4.2. Activation code renewal
You can continue to use the software without limitation if chargeable

software updates are not installed. Should you wish to install an update
after 12 months, you will need an activation code which will be delivered to
you by your reseller.
TIP
Please note that an activation code might only become available on the
following business day, as every code is generated individually by the
manufacturer for a specific scanner.
 Install the update as described.

 Start the software.
 After installing a chargeable update, the following message will be

displayed:
 Enter the activation code provided by your reseller into the Activation
Code field.
 Click OK.
 The activation code is saved, and the software will start.
 Proceed as described for every chargeable update.

NOTICE
Limitation of use due to loss of activation code
It is not possible to reinstall a chargeable update without an

activation code. For instance, this could happen if you wish to use
dental Scan on a different computer.
 Keep all activation codes in a safe place.
4.3. Trial version
A trial version of dental Scan is a full version of the current release. It does
not include any chargeable additional modules nor the user manual. To
use the trial version of dental Scan, you will need one of the following
smart optics 3D dental scanners:
Vinyl Open Air, Vinyl, Vinyl High Resolution, scanBox or from the Activity
Series 885 or 885 Mark 2.
TIP
You can experience all the modules that you may not be able to try
yourself with your current equipment at your reseller’s. Please contact
them for a product demonstration.
Chapter 4.1 Trial versions of dental Scan are delivered in the same way as updates.
Alternatively, you can always request a trial version by visiting smart optics‘
website: www.smartoptics.de.
Please follow the instructions for updates to install the trial version.
Trial period Trial versions are valid for a fixed period of time, usually for 30 days. Please
note that the trial period starts on the date of sending.
The trial version will not start after expiry of the trial period. If you decide
Chapter 4.2
to purchase the software, you will be able to activate the trial version in the
same way as a chargeable update, with an activation code.
Purchase dental Scan can only be purchased from a smart optics reseller.

5. Configuration
5.1. Change of scanner
Should you replace your 3D dental scanner with another smart optics
device you will also have to replace the calibration data of the old scanner
with the calibration data of the new scanner. This also applies to scanners
of the same type.
 Open the folder

This folder is protected and is only displayed if you enter the path
manually into Windows Explorer.
 The folder SO-202… contains the calibration data of the old scanner.
Rename the folder, for example, XX_SO-202… . It is important to place
at least one character before the name. If you no longer require the
calibration data of this scanner, you can also delete the folder. If
required, the calibration data of the installation data carrier of the old
device can be loaded again.
Chapter 3.4
 Load the calibration data of the new scanner with the first start of the
software or copy the folder with the new calibration data into the
folder:
5.2. Module activation
No additional installation is necessary if you wish to extend your software

Page 11
version with chargeable modules.
In the case of pre-installed systems, the modules are generally already

activated, so that you need not do anything.
Your reseller will provide you with an activation code to activate a module
at a later time. Please carry out the following steps, once only. If you have
received several activation codes, please carry out the steps for each code:
Edition 3.2 05-2019 Configuration Page 26

 Click on the Icon “Miscellaneous” and select Add Activation Code.

 A dialogue window for entering the code will open.
 Enter your activation code.
 Click OK.
 The validity of the code will be checked and confirmed. You can now
use the module. The activation code also remains valid after an
update.
 Information on operation is provided in the dental Scan user manual.
NOTICE
Limitation of use due to loss of activation code
It is not possible to activate a module again without an activation

code. For instance, this could happen if you wish to use dental Scan
on a different computer.
 Keep all activation codes in a safe place.
5.3. Deletion of user settings
NOTICE
Loss of software functionality due to file deletion
In order to reset the settings of dental Scan to the factory settings, it

is necessary to delete a file in a protected folder. If several or other
files were deleted by accident, dental Scan might no longer work.
 Only execute the following steps if you have understood them

fully.
 If you are not sure, please ask an experienced Window user or
your reseller for support.
 However, should an error still occur, or if dental Scan no longer
starts, re-install the application.
During installation, the default settings are saved in the installation folder.
A copy is created in the following local user folder with the first start of the
software: C:\Users\[Username]\AppData\Local\3D-
Scanner\UserSettings.xml

All changes made within the application are saved in the file
UserSettings.xml. dental Scan will from now on always use your
personal settings and no longer use the original settings in the installation
folder.
The personal settings are kept even when you update or uninstall the
Chapter 6
software.
Activity  dental Scan All previous personal settings will be overwritten automatically after
updating from Activity to dental Scan.
Procedure
To reset your personal settings to the factory settings, please proceed as

follows:
 In Windows Explorer, open the folder C:\Users\[Username].

 Under View, activate the checkbox Hidden Elements.
 The folder AppData will be displayed.
 Open the folder ..\AppData\Local\3D-Scanner\.

 Just in case, create a copy of the file UserSettings.xml with a
different name.
 Delete the file UserSettings.xml.
 Your personal settings will be deleted.
 Start dental Scan.
 The file UserSettings.xml will be created anew in the folder

C:\Users\[Username]\AppData\Local\3D-Scanner\.

 dental Scan now works again with the default settings. As of now,
these settings will be saved and kept as your personal settings.
TIP
If necessary, you can rename your backup copy again to restore your old
personal settings.
5.4. Interface adjustment
You will find instructions on the use of interfaces in the dental Scan user
BA dental Scan manual version 3.2 or higher.
exocad® DentalCAD
If you use exocad® and if you have installed the version 2.3 Matera with the
new installation program from smart optics, you will not need to undertake
the following steps. The current installation path of dental Scan is
automatically adjusted in exocad® with this version.
If you are using exocad® DentalCAD with smart optics‘ Activity software,
Installation
exocad® DentalCAD you will have to adjust your exocad® installation after updating to
dental Scan (applicable to version 2.2 Valletta or lower). Otherwise exocad®
will not find the installation path of the scanner software.
NOTICE
System failure due to missing or incorrect configuration
The exocad® DentalDB application only works with a correctly

completed out and correctly structured configuration file.
 Only execute the following steps if you are a skilled Windows

user.
 Make a backup copy of the configuration file so that you can
restore the original one in the event of an error.
 Log in to Windows as a user with administrator rights.

 In Windows Explorer, open the installation path for the DentalDB

application C:\Program Files)\exocad\DentalDB\config\
 Open the file defaultsettings-db.xml using the Windows WordPad
application.
 Make a search for the parameter ExecPath value.
 Replace the existing ExecPath value entry with the following line:
<ExecPath value="C:\Program Files\3D-Scanner\dental
Scan\dentalScan.exe">.
 Pay attention to the correct syntax (angle brackets < > and double
quotation marks “ “).
TIP
If necessary, adjust the path name to the actual installation path of

dental Scan.
If you are still using older smart optics scanner software, enter the
appropriate path, e.g.
<ExecPath value="C:\Program Files\3D-
Scanner\Activity\Activity.exe">
Please note that new exocad® features and workflows are only
supported by the current dental Scan version.
 All other lines must be kept, especially the following line:

<Params value="%p /MultiDiePluginDLLName=%mfn"/>
 Save the file.
 The start parameter will be adjusted. You can now start your scanner
software from exocad®.

OnyxCeph3™
Users of the orthodontics software OnyxCeph3™ must indicate the

Page 17, 38
software and work folders of dental Scan after the installation. This way
they will achieve an integrated work flow between dental Scan and
OnyxCeph3™.
You will find information on the connection to a scanner software in the

manufacturer’s user manual.
You will find information on OnyxCeph3™ online: www.onyxceph.de.

6. Uninstall
If you no longer require the software, you can remove it completely from
your computer in three steps.
NOTICE
Loss of data or software functionality due to file deletion
To fully uninstall dental Scan, it is necessary to delete data from

protected folders. If other files are deleted by accident, it might
happen that some other software installed on your computer no
longer works.
 Only execute the following steps if you have understood them

fully.
 If you are not sure, please ask an experienced Window user or
your reseller for support.
 Create a backup of your computer data before executing the
following steps.
TIP
smart optics recommends uninstalling the previous version to perform

an update. In rare cases, components of an older version can cause
problems, e.g. due to a different folder structure in the new version.
Activity  dental Scan

To switch from an Activity version to dental Scan, you should create a
backup copy of the Activity installation and then uninstall this version.
Edition 3.2 05-2019 Uninstall Page 32

6.1. Uninstalling the software
You can uninstall dental Scan like any other Windows software via the
Windows control panel. Alternatively, you can use an uninstall tool which is
part of dental Scan.
 Open the target folder of your installation, by default C:\Program

Files\3D-Scanner\dental Scan. If you wish to uninstall an Activity
version, open the folder C:\Program Files\3D-Scanner\Activity.
 Double-click the file unins000.exe.
 Follow the instructions on the screen.
 The contents of the target folder C:\Program Files\3D-Scanner

will be deleted.
 dental Scan has been removed from your computer.
6.2. Deleting 3D scanner data
The folder with the calibration data is not deleted automatically when
uninstalling the program. Service files are also kept.
These files have to be deleted manually for a full uninstall.
 Open View in Windows Explorer and activate the checkbox Hidden

Elements.
 Protected folders are displayed.
 Open the folder C:\ProgramData.

 Fully delete the subfolder \3D-Scanner.
 Calibration data and service data will be removed.

6.3. Deleting local user data
During operation, the software saves user settings and session logs in the
local user’s folder. This data is not automatically deleted when uninstalling
the software.
These files have to be deleted manually for a full uninstall.
NOTICE
Loss of user data due to folder deletion
Settings and log files will be irretrievably lost if you delete the local
user data.
 Only delete the local user data if you do not wish to install
dental Scan anew.
 Only delete the local user data if no support cases concerning
your scan results are still open.
 Open View in Windows Explorer and activate the checkbox Hidden

Elements.
 Protected folders are displayed.
 Open the folder C:\Users\[Username]\AppData\Local.

 Delete the subfolder \3D-Scanner.
 User settings and log files will be deleted.

 dental Scan is fully uninstalled.

7. Checklists
7.1. Initial installation
 Does the computer meet the technical requirements of the scanner?
 Is the computer free of viruses?
 Is the operating system up-to-date (important Windows updates)?
 Is the scanner connected correctly to the computer (USB cable and

power cable)?
 Was setup executed correctly?
 Did you restart the computer after installation?
 Have you loaded the calibration data (SO folder)?
 Does the name of the folder match the calibration data of the SO
sensor number (on the rear of the scanner)?
 Does the software start without errors after correct installation and
with correct calibration data?
 Have you activated your optional modules (activation code)?
Edition 3.2 05-2019 Checklists Page 35

7.2. Updates
 Do you have your serial numbers “Serialno” and “3D-Sensor” (SO-

202…) at hand (to be found on the rear of the scanner)?
 Is an update available? See www.smartoptics.de/en/dental/dental-

scan/download/
Ask your reseller:
 Is the update compatible with your scanner type?
 Was your scanner activated less than 12 months ago?
 Is the available update free of charge for you?
The first activation was less than 12 months ago:
 Download the update or have it sent to you and install it without

activation code.
The first activation was earlier than 12 months ago:
 Download the activation code and the update or have them sent to
you!
 Install the update.
 Enter the new activation code when starting the software.
After an update
 If applicable, was the Activity software uninstalled?
 If applicable, were the old user settings deleted?
 If not: Has the work directory been changed to the new year?
 Is exocad® Dental CAD being used? If yes: was the start parameter for
dental Scan adjusted in the exocad® installation?
Edition 3.2 05-2019 Glossary Page 36

8. Glossary
Activation code A) A code which starts a countdown of 12 months.

Updates can be installed free of charge during
this period. After expiry, a new activation code
must be entered following the installation of an
update.
B) A code which activates a chargeable module so

that it can be used.
Work folder A folder in which the scan results are saved,

subdivided by years and projects.
Export data 3D data generated by the scan data. Basis for the
CAD software. The format of the export files (e.g.
STL) is compatible with many applications.
A metrological term, in this case:

Calibration
A) The alignment of the scanner to the values of
an industrially calibrated model.
B) The alignment of the motion axes with regard

to the individual calibration data.
Scan data Individual images created during a measurement.
Calibration data Individual calibration data which apply exclusively

to a single scanner. An explicit sensor number,
e.g. SO-20242.01-13-062 is assigned to the
calibration data. The first digits (SO-202) are
always the same; the subsequent numbers differ.
You can find the number in the following places:
 Label or type plate with the indication

“Sensor”.
 As the name of the folder in which the
calibration data are saved.

8.1. Important file paths
Windows folders are sometimes indicated differently in the Explorer than

in conventional spelling. For example, the designation
 This PC  OS (C:) Users
corresponds to the folder C:\Users.
Some Windows folders are protected, so that they are only displayed by
entering the path name into the Explorer. The placeholder % can replace
parts of the path, e.g. %appdata%.
Default paths in the current software version
Software folder C:\Program Files\3D-Scanner\dental Scan
Work folder C:\Users\[Username]\Documents\3D-

(standalone) Scanner\Work\[YYYY]
Work folder (with

exocad® v.2.3 Matera C:\CAD-Data
or higher)
C:\ProgramData\3D-Scanner
Calibration data folder
\DeviceCharacteristics\Sensors
User settings and C:\Users\[Username]\AppData\Local\3D-

session logs folder Scanner
Default paths in older software versions
Software folder C:\Program Files\3D-Scanner\Activity
Work folder (Stand-

C:\Users\Public\Documents\3D-Scanner
alone)
Work folder (with C:\Program Files

exocad® v.2.2 Valletta (x86)\exocadFramework\CAD-Data\[Version
or lower) number]
C:\Program Files
Calibration data folder
(x86)/3Dscanner/Activity/Data
C:\Users\[Username]\AppData\Roaming\3D-
Session logs folder Scanner\Sessions

Index
µ E
µ (Unit of measurement)...................................................7
exocad® DentalCAD .................................................. 11, 29
1 F
12 months .........................................................................24
Full-prosthesis software .................................................. 11
A G
Activate
Graphics card ................................................................... 10
Module .........................................................................26
Activation code
for module ...................................................................26 I
for updates ..................................................................24
Individual software component ..................................... 10
Activation date ..................................................................22
Intended use .................................................................... 10
Antivirus software ............................................................15
Interfaces .......................................................................... 11
ASCII (data format) ............................................................8
B K
kg (unit of measurement) ................................................. 7
Baltic Denture System® ..................................................13
L
C
Language (for installation) ............................................. 15
CAD software ..............................................................10, 11
Calibration data ..........................................................20, 21
Calibration data (folder) ..................................................38 M
Caution (convention) .........................................................5
Manuals
Change of scanner ...........................................................26
Copying ........................................................................ 14
Chargeable modules........................................................12
Manuals (types).................................................................. 5
Comma
Matera (exocad®) ...................................................... 11, 29
Notation of numbers ....................................................7
mm (Unit of measurement) .............................................. 7
Conventions ........................................................................5
Modules for dental Scan ................................................. 12
CPU (Quad-Core) ..............................................................10
MSH (data format) ............................................................. 8
D
N
Data carrier .......................................................................15
Note (convention) .............................................................. 5
Deletion (Software) ..........................................................32
Numbers
Desktop shortcut ........................................................18, 19
Decimal system ............................................................. 7
Device drivers ...................................................................19
Disk space .........................................................................10
Download (Operating Manuals) ..................................... 14 O
OnyxCeph3™ .............................................................. 11, 31
Operating Manuals
Edition: 3.2 05-2019 Glossary Page 39

Copying ........................................................................14
Types ..............................................................................5
T
Orthodontics software.....................................................11 Target folder ..................................................................... 17
Third-party suppliers ....................................................... 11
P Third-party systems ......................................................... 11
Tick (symbol) ...................................................................... 5
PC (pre-installed)..............................................................14 Tip (convention) ................................................................. 5
PCM (data format)..............................................................8 Trial Version ...................................................................... 25
PDF (Operating Manuals) ................................................14 Triangle (symbol) ............................................................... 5
Personal settings ..............................................................27
PLY (data format) ...............................................................8
Point Grey .........................................................................19
U
Uninstall ............................................................................ 32
Q Units of measurement
International System of Units...................................... 7
Quad-Core .........................................................................10 Update (Procedure) ......................................................... 22
Updates ............................................................................. 22
R USB (Port) ......................................................................... 10

User settings..................................................................... 27
RAR file ..............................................................................22
Redistributables ...............................................................19
V
Replacing Activity with dental Scan................................ 29
Representation ...................................................................5 Valletta (exocad®) ..................................................... 11, 29
Restart ...............................................................................19 Virus protections .............................................................. 15
S W
Settings..............................................................................27 Warning (convention)........................................................ 5
Setup..................................................................................15 Where do I find what information? ................................. 5
SO number ........................................................................21 Windows version .............................................................. 10
SO-202... (Folder name) ...................................................21 Work folder ....................................................................... 38
Software folder .................................................................38 Work folder (standalone) ................................................ 23
Software package .............................................................10
Start menu folder .............................................................17
STL (data format) ...............................................................8
Z
Symbols ...............................................................................5 ZIP file................................................................................ 22
Edition: 3.2 05-2019 Glossary Page 40

Manufacturer
smart optics Sensortechnik GmbH

Lise-Meitner-Allee 10
D-44801 Bochum, Germany
ID: SO-90059-INST-004-EN
#smartOptics www.smartoptics.de
#pureScanning

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Copyright © 2019 smart optics Sensortechnik GmbH. All rights reserved.

Thank you for choosing a product from smart optics!

We wish you much joy with dental Scan!

Your smart optics team

PRIZES AND AWARDS

CHANGES AND SERVICE

BRANDS AND TRADEMARKS

Copyright © 2019 smart optics Sensortechnik GmbH. All rights reserved.

1. About this manual ........................................................................................... 5

2. About dental Scan ......................................................................................... 10

2.1. System requirements ........................................................................... 10

2.2. Calibration data ..................................................................................... 11

2.3. Interfaces ............................................................................................... 11

2.4. Modules and hardware-based functions .......................................... 12

3.1. Copy of operating manuals ................................................................. 14

3.2. Installation requirements .................................................................... 15

3.3. Setup execution ..................................................................................... 15

3.4. Loading of calibration data ................................................................. 20

4.1. Installation ............................................................................................. 22

4.2. Activation code renewal ....................................................................... 24

4.3. Trial version ........................................................................................... 25

5.1. Change of scanner ................................................................................ 26

5.2. Module activation ................................................................................. 26

5.3. Deletion of user settings ...................................................................... 27

5.4. Interface adjustment ............................................................................ 29

6.1. Uninstalling the software..................................................................... 33

6.2. Deleting 3D scanner data .................................................................... 33

6.3. Deleting local user data ....................................................................... 34

Edition 3.2 05-2019 Table of contents Page 3

7.1. Initial installation................................................................................... 35

7.2. Updates .................................................................................................. 36

8.1. Important file paths .............................................................................. 38

Edition 3.2 05-2019 Table of contents Page 4

1. About this manual

This manual contains the description of the device components, general

Graphic symbols and highlighting of important information

 A triangle on the left indicates a step involving an action.

1. An element in a sorted list

— An element in an unsorted list

 A list of recommendations or action alternatives

Important statements are highlighted in bold type.

Important KEYWORDS are highlighted with capital letters in bold type.

Edition 3.2 05-2019 About this manual Page 5

Cross-references within a manual are highlighted with a book icon. Cross-

Cross-references to other manuals are highlighted with a symbol for the

The signpost shows a selection of topics related to your current issue.

Variants in operation and functionality which do not apply to this scanner

Default settings specified by the manufacturer are indicated with a steering

The manufacturer of the product is indicated by the factory symbol.

Edition 3.2 05-2019 About this manual Page 6

The software controls are highlighted as follows:

Names of buttons in the software are shown with a colored

Name Names of fields in the software are highlighted in bold type.

Names of menus and menu options are separated by a

Name.txt File and path names are shown in Courier font.

Units of measurement and numbers

Units of measurement comply with the legal units in Germany as well as