Net Up

IPTV_Complex_eng.
book Page 1 Friday, December 17, 2010 2:43 PM
NetUP IPTV Complex

Administrator’s Guide
DVB to IP Gateway / Streamer, CAS,

VoD / nVoD, TVoD / Time-Shifted TV / nPVR,
Middleware, IPTV Billing, Customer Interface
IPTV_Complex_eng.book Page 2 Friday, December 17, 2010 2:43 PM
Contents
1 Introduction - - - - - - - - - - - - - - - - - - - - - - - - 5
Intended audience - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5
Notation conventions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5
IPTV technology - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5
List of terms - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6
NBS architecture - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -8
IPTV Complex Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - -9
2 System Components- - - - - - - - - - - - - - - - - - - 11
Bundling options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
Streamer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Conditional Access System - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Video on Demand- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
Middleware - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
Billing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 14
STB Client - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
3 Basic objects and processes - - - - - - - - - - - - - - 17
Media content - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Services - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Tariff plans - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Customers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
4 United control center - - - - - - - - - - - - - - - - - - 21
Top menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Left pane - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Common features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22
Middleware system - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23
Billing system - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 28
nVoD system - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 38
DRM system - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 41
TVoD system- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 42
1
NetUP IPTV IPTV Complex. Administrator’s Guide

5 Usage examples - - - - - - - - - - - - - - - - - - - - - 45
Installing the UCC - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 45
Creating TV or TVoD content - - - - - - - - - - - - - - - - - - - - - - - - - 47
Setting up telecasts program schedule - - - - - - - - - - - - - - - - - - - - 49
Creating a media stream - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 49
Setting up stream encryption - - - - - - - - - - - - - - - - - - - - - - - - - - 50
Setting up stream recording - - - - - - - - - - - - - - - - - - - - - - - - - - - 51
Creating VoD or nVoD content - - - - - - - - - - - - - - - - - - - - - - - - 52
Converting content to MPEG-TS - - - - - - - - - - - - - - - - - - - - - - - 53
Setting up nVoD program schedule- - - - - - - - - - - - - - - - - - - - - - 54
Creating a media group - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 55
Creating a user- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 56
Creating a personal account - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
Creating a tariff plan- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 59
Editing a tariff plan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 60
Creating an additional service - - - - - - - - - - - - - - - - - - - - - - - - - 61
Adding content to a tariff plan - - - - - - - - - - - - - - - - - - - - - - - - - 62
Adding content groups to a tariff plan - - - - - - - - - - - - - - - - - - - - 63
Adding services to a tariff plan- - - - - - - - - - - - - - - - - - - - - - - - - 64
Adding bonuses to a tariff plan- - - - - - - - - - - - - - - - - - - - - - - - - 64
Attaching a tariff plan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 64
Changing a tariff plan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 65
Adding new currency - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 66
Generating activation code - - - - - - - - - - - - - - - - - - - - - - - - - - - 67
Resetting activation requests counter- - - - - - - - - - - - - - - - - - - - - 68
Making payment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 69
Adding new network interface - - - - - - - - - - - - - - - - - - - - - - - - - 70
6 LCD panel - - - - - - - - - - - - - - - - - - - - - - - - 71
Statistics screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
Network interfaces setup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 71
7 Web interface - - - - - - - - - - - - - - - - - - - - - - 73
Starting web interface - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 73
Date and time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 74
2
Control center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
Documentation- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
STB Files - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
DVB- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 75
EPG - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80
VoD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
Firmware update- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 81
STB management - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 82
Styles - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 83
Translations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Backup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Power Management - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Update - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
Keystore - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
Security - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
Services - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
Tunneling & IGMP- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
About - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 88
Connections- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
Storage - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
8 STB setup - - - - - - - - - - - - - - - - - - - - - - - - 91
Updating user theme - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 91
Amino AmiNET- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 93
D-Link - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 96
9 STB Client Interface - - - - - - - - - - - - - - - - - - - 99
Startup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 99
Common features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
Viewing TV channels - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 103
Viewing VoD- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 105
Listening to radio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 106
Personal account- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 107
Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 108
Additional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 110
3

10 STB Client Hotel Edition - - - - - - - - - - - - - - - - -113
Preparations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 113
Startup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 114
Common features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 116
Multimedia - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 117
Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 118
Services - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 120
11 PC Client - - - - - - - - - - - - - - - - - - - - - - - - -123
TV- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 124
VoD- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 124
Radio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125
Market - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125
Playlists - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125
Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125
Mini mode - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 126
Playback window - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 126
12 System maintenance - - - - - - - - - - - - - - - - - - -129
Backup copies - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 129
STB diagnostics- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 129
Amino STB troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - 129
Setting up Amino remote control - - - - - - - - - - - - - - - - - - - - - - 135
4
INTRODUCTION 1
Intended audience
This manual is intended for IPTV service providers using the NetUP IPTV Complex. An
overall knowledge of TV broadcasting systems and IP networking is assumed. The document
covers basic functionality of NetUP’s IPTV Complex, as well as the typical necessary actions
during its startup, deployment, and operation.
Notation conventions
The following elements are emphasized in the text:
Terms (on first occurence);
Interface strings;
Hyperlinks;
Inline code pieces and commands;
Code blocks;
Notes;
Warnings.
IPTV technology
As a rule, an IPTV solution includes components to execute the following tasks:
• Content receiving and processing (see "IPTV: Streamer");
• Content storage and delivery (see "IPTV: VoD");
• Content encryption (see "IPTV: CAS");
• Billing (see "Other terms: Billing");
• System setting and management (see "IPTV: Middleware");
• Receiving and reproduction of the content at the client side (see "IPTV: STB").
The main advantages of IPTV include its interactivity and a number of additional services,
such as: video on demand (see "IPTV: VoD"), time-shifted TV (see "IPTV: TVoD"), network per-
sonal video recorder (see "IPTV: nPVR"), electronic program guide (see "IPTV: EPG"), virtual
cinema (see "IPTV: nVoD"). IP protocol abilities allow to provide a number of interactive servic-
es besides just transmitting the video content.
5

List of terms
Below is a list of terms used in the description of IPTV system.
Networ ki ng
• DNS is Domain Name Service, a distributed hierarchical system that stores IP addresses, do-
main names and various information associated with them.
• TCP/IP is Transmission Control Protocol / Internet Protocol, a stack of communication pro-
tocols used in computer networks.
• FTP is File Transfer Protocol, an application level network protocol for file transfer.
• HTTP is Hypertext Transport Protocol, an application level network protocol for data transfer.
• RTSP is Real-time Streaming Protocol, an application level network protocol that serves for
signalling during the multimedia data transfer.
• RTP is Real-time Protocol, a transport level network protocol for delivering real-time traffic
over IP networks.
• UDP is User Datagram Protocol, a simple transport level network protocol for data transfer.
• TCP is Transmission Control Protocol, a transport level network protocol for data transfer
with guaranteed delivery.
• DHCP is Dynamic Host Configuration Protocol, a network protocol for obtaining IP address-
es and other auxiliary information in TCP/IP networks.
• IGMP is Internet Group Management Protocol, a network protocol that manages group rout-
ing.
• NTP is Network Time Protocol, a network protocol for synchronizing the internal clocks of
computer systems.
• MAC is Media Access Control, a sub-layer of OSI model that provides addressing and chan-
nel access control mechanisms.
• MAC address is a unique identifier assigned to a device in a network.
• LAN is Local area network.
• VLAN is Virtual Local area network, standard 802.1q.
• NFS is Network File System, a file system distributed among multiple machines.
• SSL is Secure Socket Layer, a cryptographic protocol for communications over TCP/IP net-
works.
• Commutator (switch) is a device joining several nodes within a network.
• Unicast is a transmission of information packets to a single destination.
• Broadcast is a transmission of information packets to all devices in a network.
• Multicast is a transmission of information packets to a certain group of destinations.
• Multicast group is a group of destinations in a multicast transmission.
• Multicast router is a router capable of routing multicast streams.
Television
• Polarization is a characteristic of the satellite signal (may be vertical, horizontal, circular left,
or circular right).
6
Introduction
• Symbol rate is the number of transmitted symbols per second.
• Transponder is an automatic device that may receive and retransmit a signal.
• LNB converter is Low-Noise Block converter, a device that converts a satellite signal for
transmission over a coaxial cable.
• Receiver is a device that receives a converted satellite signal and transforms it into a form us-
able for the consumer.
• DiSEqC is Digital Satellite Equipment Control, a special communication protocol for use be-
tween a satellite receiver and other devices.
• Multiswitch is a device for connecting several receivers to the same satellite dish.
• FTA is Free-to-air, refers to a non-encoded stream.
• CSA is Common Scrambling Algorithm, an encryption algorythm used in DVB.
• Codec is a device or computer program capable of encoding and/or decoding a digital data
stream.
• MPEG is a suite of data compression standards used for digital multimedia.
• MPEG TS is MPEG transport stream, a container format used for transmission of multimedia
data over networks.
• MPEG PS is MPEG program stream, a container format used for storage of multimedia data.
• Audio PID in a MPEG-encoded file or stream is an identifier of audio data.
• Video PID in a MPEG-encoded file or stream is an identifier of video data.
• H.264 is a standard for video compression (subset of MPEG-4).
• SD is Standard Definition (resolution of 720x480 or 720x576).
• HD is High Definition (resolution of 1280x720 or 1920x1080).
• HDTV is High Definition Television, a standard for high-resolution digital TV broadcasting.
• DVB is Digital Video Broadcast, a suite of standards for digital television. Includes the fol-
lowing subsets:
° DVB-S for satellite broadcasting;
° DVB-S2 for high definition satellite broadcasting;
° DVB-C for cable broadcasting;
° DVB-T for terrestrial on-air broadcasting.
• RF is a format of analog video signal for on-air transmission.
• RCA (AV) is a format of analog audio and video signal for short-range cable transmission.
• S-Video is a format of analog video signal for short-range cable transmission that carries the
luminance and color signals separately.
• PAL is a color-encoding system for analog TV accepted in Europe.
• SECAM is a color-encoding system for analog TV accepted in France, Russia and some other
countries.
• NTSC is a color-encoding system for analog TV accepted in USA.
7

IPTV
• Streamer is a device that receives an on-air or other signal and transmits it over an IP net-
work. Particular varieties include DVB-to-IP gateway and MPEG encoder.
• Middleware is a set of software that controls the interaction between the components of an
IPTV solution (streamer, VoD servers, CAS, and user STBs).
• CAM is Conditional Access Module, a module that provides restricted access to the broadcast-
ed media data.
• MMI is Machine-Machine Interface, an interface used for interaction between CI and CAM.
• EMM is Entitlement Management Message, an encrypted message stating the user's right of
access to multimedia data.
• CI is Common Interface, an interface of interaction with CAM (standard EN 50221).
• CAID is Conditional Access system ID.
• VoD is Video on demand.
• TVoD is Television on demand.
• nVoD is Near Video on demand (also known as "virtual cinema").
• nPVR is Network Personal Video Recorder.
• EPG is Electronic Program Guide.
• PPV is Pay-per-view, a system in which TV viewers can purchase events to be seen on TV.
• CAS is Conditional Access System, a system that protects the content from unauthorized ac-
cess.
• SMS is Subscriber Management System.
• Time-Shifted TV is a kind of TV with pause and rewind options.
• STB is the TV set-top box.
Other ter ms
• XML is Extensible Markup Language, a markup language for structured texts.
• RAID is Redundant array of independent disks, a fault-tolerant array of hard disks.
• Database is a structured collection of data records stored in a computer system.
• Cluster is a group of linked computers used as a single hardware resourse.
• DRM is Digital Rights Management, access control technologies used to limit usage of digital
media or devices.
• Billing is a system that collects information about services that are going to be billed to the
subscriber.
• Firmware is a fixed program that internally controls some electronic device.
• ISO is International Organization for Standardization.
• ANSI is American National Standards Institute.
NBS architecture
NBS (NetUP Business server) is a scalable platform for development of client-server applica-
tions used to build the NetUP’s IPTV Complex.
8
Introduction
The components of the NBS platform interact via transactions using the application-level
NXT (NetUP XML Transaction) protocol. Data encryption and personal authentication are per-
formed via the SSL protocol methods.
When dealing with the TV set-top boxes, due to their limited resources, a binary version of
the same protocol is used, called NBT (NetUP Binary Transaction). NBT also employs SSL for
data encryption and personal authentication.
Each transaction may be addressed to one or several components of the system and may con-
tain some events intended for the receiving component to proceed. An event consists of an event
type identifier and the accompanying data. NBS guarantees the atomic processing of each trans-
action.
NBS means of clustering and group routing provide a way of easy and transparent scaling
(say, an addition of a new VoD server) without stopping the production software.
IPTV Complex Overview

NetUP’s IPTV Complex is a complete headend solution incorporating the following services:
• Satellite, terrestrial and cable TV channels (streaming);
• Video on Demand (VoD);
• Virtual Cinema (nVoD, near Video on Demand);
• Network Personal Video Recorder (nPVR);
• Time Shifted TV;
• Middleware & interactive user interface for IP set-top boxes.
9
open content
Streamers
multicast
Server part
open content
CAS
EP
multicast
Billing
Load balancer Middleware

encrypted content + keys
VoD servers TVoD servers

multicast
unicast
unicast
End users
STB STB STB

RTSP
MPEG-TS
NXT
NBT
Figure 1. IPTV components and processes overview.
IPTV Complex includes all necessary systems components to provide TV, radio or video over
IP networks, all tightly integrated:
• Subscriber Management System;
• Billing System;
• Conditional Access System (CAS/DRM), protection against unauthorized access at different
levels;
• Interactive graphic interface for IP set-top boxes (STB client + Middleware server);
• Content source and management (DVB to IP gateways, MPEG encoders, VoD/nVoD servers).
Scalability is assured as all IPTV Complex elements are connected in a cluster architecture.
All software is developed on basis of NetUP Business Server (NBS), a robust development plat-
form designed to support client-server applications of any complexity.
10
SYSTEM COMPONENTS 2
Bundling options
NetUP’s IPTV Complex may be supplied in the following configurations:
• IPTV Combine is a 1U server containing Middleware, Billing, VoD, and streamer, and
equipped with an LCD panel.
The corresponding firmware file is named firmware-combine.1.4.xxx, where xxx
stands for the build number.
IPTV Combine hardware configuration may include:
° two transponders, FTA channels only (deprecated option);
° one transponder with decoding support, i.e. having a CAM slot (deprecated option);
° two transponders, decoding supported (deprecated option);
° four transponders, decoding supported (IPTV Combine 4x, see Fig. 2).
Figure 2. NetUP's IPTV Combine 4x.
The conditional access modules must be put into the slots upside-down, i.e. having the
manufacturer logo on the bottom side.
Note also that a pair of CAM slots is located in a single orifice.
• MW+Billing+VoD (firmware file firmware-complex.1.4.xxx) is a 1U server contain-
ing Middleware, Billing, and VoD.
• MW+Billing (firmware file firmware-mw+billing.1.4.xxx) is a 1U server containing
just Middleware and Billing.
Each of these options may be complemented with an arbitrary number of separate dedicated
streamers, VoD servers, TVoD servers, and DRM servers.
Dedicated streamers may be supplied in the following configurations:
11

• 1U server, 4 transponders, decoding supported;
• 4U server, 6 transponders, decoding supported (deprecated option);
• 4U server, 12 transponders, FTA channels only (deprecated option).
Dedicated VoD or TVoD server includes four hard drives of 750 GB each (see Video on De-
mand on page 13 for more detail).
Streamer
NetUP's Streamer receives live satellite, terrestrial channels, or cable TV (DVB-S/DVB-S2,
DVB-T, DVB-C, RF, ASI). Analog TV or radio channels are handled by real-time MPEG encod-
ers built into the server. Received streams are multiplexed into MPEG Transport Stream and dis-
tributed via IP multicast.
NetUP's Streamer combines the functions of receivers, decoders, multiplexer, IP streamer,
and multicast router, all with single management interface. Depending on particular hardware
configuration, it may be fitted into either 1U or 4U rack-mount server. The 1U variety is equipped
with an LCD panel.
For more info on configuring a streamer, see Web interface on page 73 and (whether appli-
cable) LCD panel on page 71.
Conditional Access System

NetUP's Conditional Access System (CAS) encrypts multimedia streams for transmission
over unprotected channels. Only authorized users subscribed to the service can play these
streams. CAS allows an IPTV service provider to strictly control access to the content and build
financial relations with subscribers and content providers alike.
NetUP's Conditional Access System consists of two parts: the server and the client module.
The client module is loaded into IP set-top boxes and deciphers the streams using the dedicat-
ed onboard hardware decoder. Encryption keys are periodically updated from the server.
The Amino AmiNET 125 STB does not support content decryption.
12
System Components
The server encrypts and controls IP streams, creates encryption keys and manages subscrip-
tions.
Figure 3. NetUP's CAS scheme.
Video on Demand
NetUP's Video-on-Demand server is built on an industry-standard platform and supports over
100 concurrent non-encrypted streams (1000 subscribers at normal VoD peak take-up rate) at typ-
ical MPEG-2 compression rate of 4 Mb/s per stream. Both unicast and multicast modes are sup-
ported.
Figure 4. NetUP's VOD servers.
Server storage comprises four hot-swap SATA-II hard disks. The total HDD space in the stan-
dard configuration is 3 Tbytes or more than 700 movies in DVD quality. External data storage can
be connected where required.
13

Movies are stored in MPEG-2 or MPEG-4 AVC transport stream. Both SD and HD are sup-
ported. Video content can be loaded via ftp.
Movie descriptions displayed in the Middleware user interface can be synchronized with a
central database on the Internet (Media Knowledge Base, www.media-kb.com). The database
contains the full and structured information on multimedia content, is multilingual and freely ac-
cessible.
The server is implemented in a 1U rack-mount case. It is possible to connect VoD servers into
a cluster. This allows our customers to achieve almost any performance and provide VoD in dis-
tributed networks.
The VoD server is capable of encrypting the streaming content on the fly in a manner similar
to that of CAS.
Time Shifted TV, Network Personal Video Recorder, and TV on Demand are implemented as
a separate server based on the same framework.
For more info on VoD system interface, see nVoD system on page 38.
Middleware
User interface of the Middleware system supports the following services:
• TV channels;
• Radio;
• Video on Demand (VoD) with the functions of searching by name, filtering by genre, and
viewing annotations;
• Virtual Cinema (nVoD);
• Television on Demand (TVoD);
• Time-Shifted TV;
• Network Personal Video Recorder (NPVR);
• Electronic Program Guide.
NetUP's Middleware supports world leading IP set-top boxes: Amino, D-Link, Telergy, etc.
For more info on Middleware system interface, see Middleware system on page 23.
Billing
Billing system performs the following functions:
• subscriber database maintenance;
• rating of available services;
• creation and management of tariff plans;
• creation of accounting documents;
• access cards management;
• financial reporting.
14
System Components
Billing system can be integrated with any third-party system controlling services of other
types, like Internet access, VoIP, etc.
For more info on billing system interface, see Billing system on page 28.
STB Client
Graphical user STB interface of NetUP’s IPTV Complex is designed with the use of native
API, which provides an advantage in performance as compared to the browser-based interfaces.
NetUP’s IPTV Complex is compatible with set-top boxes of the following vendors:
• Amino Technologies (www.aminocom.com) – recommended option;
• D-Link (www.dlink.com);
• Telergy (www.telergy.eu);
Support of set-top boxes of other vendors can be implemented on demand.
Setup and following usage of STB Client are described in more detail in STB Client Interface
on page 99.
15
16
BASIC OBJECTS AND PROCESSES 3

This chapter describes the basic system objects and interactions thereof.
Media content
A media content is a system object containing record on some multimedia data source, which
may be a file or a stream. Media content may get united into media groups, and also may be in-
cluded (as a part of a group or separately) into various services of the corresponding type.
Interface for working with media content is described in Middleware system: Media content
on page 24. Creation of media content of different types is described in Creating TV or TVoD
content on page 47 and Creating VoD or nVoD content on page 52.
Services
A service is a system object containing a price definition and regulations for charging. TV,
TVoD, VoD, NVoD, and Radio special services also include access to groups or to separate items
of media content of corresponding types (see Content access on page 18). Besides that, the sys-
tem may use general services not linked to any content, and one-time bonuses (which are, in fact,
services with negative price, so they replenish the user’s account when attached to it).
Services may be either one-time or periodic, which affects their price definition (see Service
price on page 17) and charging logic (see Charge-off details on page 18). Bonuses may be only
one-time.
Content-related services, as well as bonuses, may be attached to customers only as a part of
tariff plans. Services not linked to any media content may be attached either within tariff plans or
separately.
Tariff plan services may get attached to customers automatically upon attachment of their
parent tariff plans (this occurs if the Mandatory flag in the service properties is on), or may be
bought and paid for by the customers voluntarily.
Interface for working with services is described in Billing system: Tariff plans on page 33
(for those included in tariff plans), and in Additional services on page 36 (for the separate ones).
S er vi ce p ri ce
The currency of the service price is selected upon creation of a service. Price of one-time ser-
vices is defined in currency units. Price of periodic services is defined in currency units either per
day or per month (which is also selected upon creation, together with the currency). The details
of price calculation are given in Service cost on page 19.
17

Content access
TV, TVoD, VoD, NVoD, and Radio services provide access to some media content. The access
is granted once the customer is charged for the service, and is valid during the time span for which
the customer has been charged.
Access may be discontinued prematurely in case if the customer’s account gets blocked, see
Personal accounts on page 20.
Tariffication type
Periodic services are characterized by the Tariffication type parameter, which is selected
among the following options:
• Daily prepaid implies that after service attachment the customer is charged till the end of day,
and then is charged daily for every next day;
• Periodic prepaid implies that after service attachment the customer is charged till the end of
month, and then is charged monthly for every next month;
• Full prepaid implies charging for the entire duration at once. Incompatible with the tariff
plans which are attached forever (see Tariff plans on page 19).
Char ge-off details

One-time services get the customer charged upon attachment. Similarly, bonuses are deposit-
ed to the client’s account upon attachment. As for the TV, TVoD, VoD, NVoD, Radio, and content-
free periodic services, the charging details are determined by their properties (see Tariffication
type). In case of TV services the tariffication type is defined explicitly upon creation. For TVoD
and Radio with automatic attachment, charging is made in a Periodic prepaid manner.
In fact, in the cases described above the actual bonus payment or service charge-off
is not made at the precise moment of service attachment or at the end of period, but
on the next general tariffication event after that. The said event repeats every hour.
VoD and NVoD services not attached by default are sold for a fixed time span (see STB Client
Interface: Viewing VoD on page 105) and charged for in a Full prepaid manner. The actual
charge-off occurs at the moment of service attachment.
When a price of a service is changed, given that the said service has already been attached to
some users, by the end of the accounting period the total charge-off is recalculated so as to apply
the new price retroactively to the entire lifetime of the service. At that, either the extra charge-off
is performed, or the sum of the next regular charge-off is reduced, depending on the sign of the
change in price. Basically, this is to be done if the price has been set erroneously from the very be-
ginning. Otherwise, i.e. if one has to adjust price at a certain moment, the service itself should be
detached from all relevant users and replaced with the new one, providing the same content for a
different price.
Charging may be affected by the blocking of the client’s account, see Personal accounts on
page 20.
18
Basic objects and processes

S er vi ce cos t
Periodic service cost is calculated as a product of its price and the duration of the time span
for which the service has been provided.
If the service price (see Service price on page 17) is defined per day, then the charges for the
time spans expressed in months (for example, the monthly charge of Periodic prepaid type), are
calculated considering the actual number of days in the given month. Consequently, the invoices
for such a service may vary slightly from month to month.
If the service price is defined per month, it is recalculated in a similar way considering the
number of days in the month in case of charges for the periods expressed in days, which are:
• daily charge of Daily prepaid type;
• payment till the end of current month upon attachment of a service of Periodic prepaid type;
• payment till the end of current month and from the start of the last incomplete month till the
end of term for a service of Full prepaid type.
Tariff plans
A tariff plan is a set of services of various types that may be attached to a customer for some
time span (maybe forever).
Tariff plan having “forever” instead of the ending date can not contain services with
tariffication type “Full prepaid”.
At the end of the accounting period the customers may switch the attached tariff plans on
their own (see STB Client Interface: Personal account on page 107), given that the old and new
plans are compatible by the roles.
Interface for working with tariff plans is described in Billing system: Tariff plans on page 33.
Creation and editing of a tariff plan is described in Creating a tariff plan on page 59 and Editing
a tariff plan on page 60.
Customers
A customer is a system object containing record on an end user of the services provided and
charged for by the IPTV Complex.
The set of customer’s properties depend on its type, which may be Individual, Legal, or Sole
proprietorship. A client of the type Individual or Sole proprietorship may have one or several
persons; customer of Legal type may be linked to one or more legal entities, which are in turn
linked to one or more persons each. Every legal entity and every person may be linked to a bank,
may have up to three addresses and an arbitrary amount of contacts.
Interface for working with customers is described in Billing system: Customers on page 28.
Creation of a new customer record and subsequent operations with it are described in Creating a
user on page 56, Attaching a tariff plan on page 64, Changing a tariff plan on page 65, and Mak-
ing payment on page 69.
19

Personal accounts
Each client may have one or more personal accounts. An account may be linked to a tariff
plan and probably to some separate additional services.
An account may be blocked. Blocking type may be either Manual or Overdraft, depending on
whether the blocking has been made manually by the administrator, or automatically by the sys-
tem due to overdraft. Manual blocking may be lifted manually as well. Automatic blocking per-
sists until terminated by the system, which happens once the account balance becomes positive
again.
When an account is blocked, so are the attached services with Blockable option set. Techni-
cally, the charges for these services are still applied, but then rebated. The rebate for the past por-
tion of the accounting period is initiated by every manual deblocking, payment, or the end of the
period.
Settlement accounts
Settlement accounts are created automatically for various operations. Depending in the type
of operation, a settlement account may have one of the following Types:
• Payment opens when a payment is made;
• Debt opens after balancing on closing the accounting period, if negative balance is revealed;
• Default opens for all other kinds of operations, including charge-offs.
Summary balance of all settlement accounts (considering the currency exchange rates for
corresponding dates, in case if the accounts are in different currencies) is equal to the balance of
the personal account.
The settlement account closes after the payment is depleted or the debt is covered.
20
UNITED CONTROL CENTER 4

United control center allows to configure the Middleware, VoD, Billing, and other systems.
This chapter covers the interface of UCC. General features of various systems are described in
the sections:
• Top menu;
• Left pane (page 22);
• Common features (page 22).
The interfaces of particular systems are listed in the following sections:
• Middleware system (page 23);
• Billing system (page 28);
• nVoD system (page 38);
• DRM system (page 41);
• TVoD system (page 42).
Installation and working with the UCC are described in Usage examples on page 45.
Top menu
Below is the description of top-level menu of the UCC.
S ys t em
• Open connection opens the Connect to server window.
• Exit closes the UCC window.
Plug-ins
• Open opens any of the windows in the current interface.
• Set default module sets any of the windows in the current interface as default.
• Set hot keys sets key combinations for quick access to any window of the current interface.
• Edit properties for plug-ins sets some internal properties for the current system.
• Show plug-in info chows info about the loaded plugins.
Options
• Time zone selects the current time zone.
H el p
• Help contents gives a brief description of the given interface.
• About shows version info.
21

Left pane
Left pane of any interface provide quick links to main pages of this interface grouped by the
sort of entities they deal with.
Some pages are redundantly included in several interfaces (for example, Media content is in-
cluded in Middleware and in Billing interface as well).
Common features
The basic interface pages contain lists of entities (content items, users, tariff plans, etc.) with
a number of features for each entity.
Columns of the tables can be reordered by drag-and-dropping. Their width may also be ad-
justed by dragging the column borders. The representation of particular columns may be
switched on or off via the context menu item named Columns. As a rule, the default settings im-
ply that all possible columns are displayed.
Records in the list may be ordered by any column via clicking on the column header. Repeat-
ed clicking on the same column header reverses the search order.
The Synchronize button refreshes the list to reflect possible changes (for example, those in-
troduced by the administrator of another system in the meantime).
The Export to csv item of the context menu exports the list in CSV format, considering the
current column display settings.
Depending on the purpose of the page and the user's rights, the page may contain an interface
for addition, editing or removal of its elements. As a rule, the addition or editing of an element is
performed in a separate window. Instead, the relatively simple objects (for example, media
groups) may be added directly on the page containing the list.
Remove button merely marks an object for deletion. The actual removal occurs on pressing
Apply, or is discarded on pressing Cancel. For those elements which may be edited or added di-
rectly in the list, the above applies to these actions as well, i.e. the newly created or edited ele-
ments are not saved until Apply is pressed.
The top menu (see Top menu on page 21), the left pane with quick links, and the bottom sta-
tus string displaying current server time, server address, and connection status, are visible and ac-
cessible from any interface page.
22
United control center

Middleware system
The Middleware system contain interfaces to the following entities:
• Media groups (with add/remove access);
• Media content (with add/modify/remove access);
• Media streams (with add/modify/remove access);
Media groups
Media group is intended to collect together items of media content in order to effectively im-
prove group operations with them (such as to add to the tariff plan or to set a price for). Maximum
number of media groups in the system is limited to 64.
The interface consists of the following pages:
• Media groups displays the list of existing groups together with their parameters.
Figure 5. Media groups tab.
The show/hide settings for particular parameters may be tuned via the Columns item
in the context menu.
The list of parameters include:

° ID;
° Mask;
° Name;
° Type.
The Add and Remove buttons for operations with media groups are available. Ed-
iting of groups is performed directly on the same page.
23

The attribution of content to either group can be performed via the Billing interface (see Bill-
ing system: Media content on page 37). Creation of an example media group and dealing with
it are described in Creating a media group on page 55.
Media content
Media content is a record about a single unit of content (TV or VoD) which may be referred
to in respect to the customers’ tariff plans. The interface consists of the following pages:
• Media content displays the list of existing content units together with their parameters.
Figure 6. Media contents tab.

° Owner;
° State;
° Type;
° Media content code;
° Name;
° Annotation;
° Description;
° Genres;
° Logo URL;
24

° Image URL;
° Duration;
° Language;
° Sound.
The Filter input field provides a way of filtering by name. There is also a dropdown list
for selection by group.
The media content state is emphasized by color, with green for Active, blue for Setting up
and yellow for Obsolete.
The Add , Edit , and Remove buttons for operations with media content are
available.
• New media content (opens on pressing Add button on the Media contents page) con-
tains interface for entering the parameters of a new content unit.
Figure 7. New media content tab.
• Edit media content (opens on pressing Edit button on the Media contents page) contains
interface for editing the parameters related to the selected item of content.
25

• Program schedule (opens on pressing Telecasts schedule button on the Media contents
page) contains interface for entering the telecasts schedule for the selected item of TV content.
Figure 8. Program schedule tab.
Usage of program schedule is described in Creating TV or TVoD content, step 6 on page 48.
Creation of media content of different types is described in Creating TV or TVoD content on
page 47 and Creating VoD or nVoD content on page 52.
Medi a s tre ams

Media stream is a record about a certain IP address or a pool of addresses from which a
streamer is broadcasting content into an IP network. Normally it has to be associated with some
media content.
26

• Media streams displays the list of existing media streams together with their parameters.
Figure 9. Media streams tab.

° ID;
° Owner;
° IP;
° Port;
° Media content;
° Type;
° State.
The Filter input field provides a way of filtering by string search in all fields. The
TV , Radio , and NVOD buttons filter the list by type.
The Add , Edit , and Remove buttons for operations with media streams are
available. New media streams are created directly on the same page.
27
• Media stream program (opens on pressing Edit button on the Media streams page) con-
tains interface for viewing the properties of a media stream and selecting the media content as-
sociated with it.
Figure 10. Media stream program tab.
The creation of media stream is described in Creating a media stream on page 49.
Billing system
The Billing system contains interfaces to the following entities:
• Customers (with add/modify/remove access);
• Tariff plans (with add/modify/remove access);
• Media groups (read-only).
• Media content (with the possibility to edit group membership).
• Currency rates;
• Access cards;
• Banks;
• Reports.
Customers
The customers list contain records about particular customers together with their personal
data and provided services. The interface consists of the following pages:
28

• Customers page displays the list of existing clients together with their parameters.
Figure 11. Customers tab.

° ID;
° Login;
° Name;
° Comments.
The operations with customers are performed by means of the buttons Add , Edit ,
Remove , Make payment, Personal account management, and Personal account in-
formation.
To remove a customer, one has to close all his accounts in the first place. This can be done on
the Personal account management page.
29
• Add user (opens on pressing Add button on the Customers page) contains interface for
entering the parameters of a new customer, namely:
Figure 12. Customer’s personal information.
° Login;
° Password;
° Type;
° Roles;
° Comments;
° Other information. The exact composition of interface fields depend on the customer’s
type (see Basic objects and processes: Customers on page 19). Personal data, legal en-
tity details, addresses, and contacts are all entered on this very page; bank data are entered
on the Dictionaries page.
• Edit customer (opens on pressing Edit button on the Customers page) contains interface
for editing personal information of the selected customer.
30

• New payment (opens on pressing Make payment button on the Customers page) contains in-
terface for making a payment to the selected client’s account.
Figure 13. New payment page.
31

• Personal account management (opens on pressing the button of the same name or via the
context menu on the Customers page) contains interface for creating and closing personal ac-
counts, as well as for assigning tariff plans and additional services to the selected customer.
Figure 14. Personal account management tab.
To close an account, select the corresponding item (Close personal account) in the context
menu.
Details of charging for the services are explained in Basic objects and processes: Servic-
es on page 17.
The button opens the Personal account blocks control page, where one may check the
blocking state of the selected account, block the account, or lift the manual blocking im-
posed earlier (see Personal accounts on page 20).
• Personal account information (opens on pressing the button of the same name or via the con-
text menu or on double-click on an entry in the Customers list) displays Personal accounts
and Settlement accounts (see Settlement accounts on page 20) of the selected customer.
• Customer equipment (opens via the context menu on the Customers page) contains the in-
terface for introducing particular pieces of hardware associated with the selected customer, as
well as editing their parameters. Once the customer in question is assigned with a periodic ser-
32

vice with its Hardware management option switched on, the hardware management script(s)
will be run on particular events, such as addition or blocking of the service.
Figure 15. Customer equipment page.
Creation of a new customer record and subsequent operations with it are described in Creat-
ing a user on page 56, Attaching a tariff plan on page 64, Changing a tariff plan on page 65, and
Making payment on page 69.
Tariff plans
33

• Tariff plans page displays the list of existing tariff plans together with their parameters, in-
cluding:
Figure 16. Tariff plans tab.
° ID;
° Name;
° State.
The Add , Edit , and Remove buttons for operations with tariff plans are avail-
able.
A tariff plan may be removed only if it is not used by anyone.
34
• New tariff plan (opens on pressing Add button on the Tariff plans page) contains inter-
face for entering the parameters of a new tariff plan, including the list of services and their re-
spective prices.
Figure 17. New tariff plan tab.
• Edit tariff plan (opens on pressing Edit button on the Tariff plans page) contains interface
for editing the parameters related to the selected tariff plan, including the list of services and
their respective prices. Before any changes are made, the state of the plan should be switched
to Setting up.
Creation and editing of a tariff plan is described in Creating a tariff plan on page 59 and Ed-
iting a tariff plan on page 60.
35

Additional se rvices
Additional services displays the lists of existing additional services paid for in installments
or at once.
Figure 18. Instalments tab.
The list of parameters for installments include:

° ID;
° Name;
° Price;
° Duration;
° Cost;
° State.
The list of parameters for paid-at-once services include:
° ID;
° Name;
° Price;
° State.
The Add and Remove buttons for operations with additional services are avail-
able. Editing of services is performed directly on the same page.
36

Media groups
The read-only list of media groups is added to the Billing interface to provide quick access to
the information on existing groups and the types of content included in them. Creation of media
groups is performed via the Middleware system (see Middleware system: Media groups on
page 23), while the attribution of media content to groups is made via Billing (see Media content
on page 37).
Media content
The Billing interface contains the following pages for working with media content:
• Media content lists the existing media content units, like at Middleware system: Media con-
tent on page 24, though read-only.
• Media content groups (opens on pressing Edit groups in the context menu on the previous
page) allows to attribute any content to some group.
Figure 19. Media content groups tab.
Including the media content into the group is described in Creating a media group on
page 55.
Curr ency rates

The Currency rates page allows to enter the exchange rates for predefined currency pairs to
be used in internal calculations.
Securi ty
Security group of pages deals with the access cards. Access card is an SSL certificate intend-
ed to establish an encrypted connection with Middleware server, as well as for the authorization
and identification of the user. Access cards are generated automatically upon creation of personal
accounts.
• Access cards page displays the list of existing access cards together with their parameters.
37

° Number;
° Term of validity;
° Organization;
° City;
° E-mail;
° PIN;
° Name;
° Role mask;
° State.
The Filter fold-in group provides the options of filtering by name, by term of validity,
or by state.
Active access cards are emphasized in the list with green color.
• Access codes page contains the list of activation codes, with the ability of gerenating new
ones (see Generating activation code on page 67). Once generated, the new code is given
status Active. After having been used by some STB, status changes to Used. A card may not
have multiple active codes simultaneously.
• Activation requests page contains the activation requests counter grouped by IP address. Af-
ter multiple attempts to activate a card with wrong code, further attempts from the same IP
may be blocked (see Resetting activation requests counter on page 68).
nVoD system
The nVoD system contain interfaces to the following entities:
• Media groups (read-only);
• Media content (read-only);
• Media streams (with add/modify/remove access);
• Broadcast periods (with add/modify/remove access);
• Broadcast schedule (with add/modify/remove access).
Media groups
The read-only list of media groups is added to the nVoD interface to have the quick access to
the information on existing groups and the types of content included in them. Complete interface
to media groups belongs to the Middleware system (see Middleware system: Media groups on
page 23), while the attribution of media content to groups is made via Billing (see Billing sys-
tem: Media content on page 37).
38

Media content
The read-only list of media content is added to the nVoD interface to have the quick access to
the information on existing content. Complete interface to media content belongs to the Middle-
ware system (see Middleware system: Media content on page 24).
Medi a s tre ams

Media stream in VoD context is a record about a certain IP address or a pool of addresses
from which nVoD content is transmitted into an IP network.
The interface for handling media streams in the nVoD system is similar to that in the Middle-
ware system, see Middleware system: Media streams on page 26.
V ir t ua l c i n ema
Virtual cinema lists the days during the two-week sliding window (by default, covering the
present week and the one after it), displaying the number of movies and shows for each day, as
well as the number of shows currently running.
Figure 20. Virtual cinema tab.
The and buttons scroll the viewing window one week forward or backward, corre-
spondingly; opens the calendar to jump to arbitrary date, and restores the window to the
default position.
Pressing the Edit button or double-clicking on the record in the list opens the Schedules
page for the given day.
Schedules page contains the list of movies to be shown during the particular day. For each of
the movies the following information is listed:
• Film name of the movie (selected from a dropdown list);
39

• First show time when the first show starts;
• Shows timeshift is the time delay between the two show starts;
• Shows total is the total number of shows per day;
• Last show is the starting time of the last show (calculated automatically);
• State is the state of the show.
The Add record button adds new records to the list.
Figure 21. Schedules tab.
The context menu of this list contains the following specific items:
• Display shows opens the Cinema shows page (see below);
• Copy schedule from copies the schedule from the selected day;
• Prepare broadcast for selected record appoints IP addresses for multicasting the selected
record and changes its status from New to Prepared;
• Prepare broadcast for selected record does the same to all records.
The chart in the bottom part of the window displays the number of simultaneous shows per
hour. As a record is being edited, the chart reflects the changes on the fly.
Cinema shows page lists the prepared shows for the given day. For each show it contains:
• Film;
• Show number (for the given movie);
• Since;
• Till;
• Broadcast address (appointed automatically).
Setting up broadcast schedule is described in the example Setting up nVoD program sched-
ule on page 54.
40

Play control
The Play control page contains the list of IP addresses appointed for broadcasting. For each
address the following information is given: name of the content to be broadcast, its type (VOD or
NVOD) and current state (Running or Stopped). The context menu contains a specific item Stop
by which the broadcast on the given address may be forcibly interrupted.
DRM system
The DRM system (also known as CAS) contain interface to media streams, with the ability to
create or remove streams, as well as switch the stream encoding on and off.
Medi a s tre ams

• Media streams displays the list of existing media streams together with their parameters. The
list of parameters include:
° ID;
° Owner;
° IP;
° Port;
° Media Content;
° Type;
° Protocol;
° State;
° Since;
° Till.
The Filter input field provides a way of filtering by string search. There are also drop-
down lists for filtering by stream type or by the state of the associated content.
The Add , Edit , Remove , Receiving, Broadcasting, and Encryption buttons

for operations with media streams are available. The last two may be active or disabled, de-
pending on the current state of the stream.
• New media stream (opens on pressing Add ) contains interface for entering the parame-
ters of a new media stream.
41
• Media stream encryption (opens on pressing Edit , Receiving, Broadcasting, or En-

cryption) contains interface for setting up the media stream encryption, as well as graphical
representation of the bitrate.
Figure 22. Media stream encryption tab.
Setting up the encryption of a media stream is included in Setting up stream encryption on

page 50.
TVoD system
The TVoD system contain interface to the TV media content and associated streams for set-
ting up the recording of a stream.
Media groups
The list of media groups similar to that in the Middleware interface (see Middleware system:
Media groups on page 23) is included in the TVoD interface to have the quick access to the infor-
mation on existing groups and the types of content included in them.
Media content
The list of media content similar to that in the Middleware interface (see Middleware sys-
tem: Media content on page 24) is included in the TVoD interface to have the quick access to the
information on existing media content.
Medi a s tre ams

• Media streams displays the list of existing media streams similar to that in the Middleware in-
terface (see Middleware system: Media streams on page 26).
42
The Add , Edit , Remove , Receiving, and Dumping buttons for operations
with media streams are available. The last one may be active or disabled, depending on the
current state of the stream.
• Media stream dumping (opens on pressing Edit , Receiving, Dumping, or on double-

clicking on the list item) contains interface for setting up the media stream recording. The in-
terface elements are grouped in the following blocks:
Figure 23. Media streams dumping tab.
° Settings sets the auto refresh period;

° Info displays media content name, record files size and location, and graphical represen-
tation of the time span(s) covered by the record;
° Control contains buttons for receiving and recording. Pressing Receiving starts or stops
receiving of the stream, depending on the current state (while stopped, the Dumping but-
ton is inactive). Pressing Dumping starts or stops recording of the stream.
° Statistics contains plot of stream bitrate vs. time.
Setting up the recording of a media stream is described in Setting up stream recording on
page 51.
Dumping control
The page contains summary interface for recording of media streams grouped in the follow-
ing blocks:
• Records contains the list of all streams being recorded. For each one the following informa-
tion is presented:
43

° Media content;
° Media stream address;
° Size of record file(s);
° Record starting time;
° Record finishing time.
• Setting, Info, Control, Statistics contains interface to the selected stream similar to that on
the Media stream dumping page.
44
USAGE EXAMPLES 5
This chapter contains typical scenarios of NetUP’s IPTV Complex usage (in addition to the
general description of the UCC interface pages which is given in United control center on
page 21). All actions are performed via the interfaces of United Control Center (UCC) which it-
self is installed as described in the first example Installing the UCC on page 45.
Initial setup of the IPTV Complex generally includes the following operations:
• Creation of content (see Creating TV or TVoD content on page 47, Creating VoD or nVoD
content on page 52, and Setting up nVoD program schedule on page 54);
• Creation of users (see Creating a user on page 56);
• Creation of tariff plans (see Creating a tariff plan on page 59 and Editing a tariff plan on
page 60);
• Activation of tariff plans (see Attaching a tariff plan on page 64 and Changing a tariff plan
on page 65);
• Making payments (see Making payment on page 69).
Installing the UCC
Before downloading the united control center, you have to upload (see Keystore on
page 85) the security.tgz file obtained via the personal cabinet.
To install the united control center:

1. Upload the UCC installer iptv-ucc-install.jar to the administrator’s workstation
(i.e. the computer which will be used to control NetUP’s IPTV Complex). Installer is available
for download under the Files group of items in the web interface (see Web interface: Control
center on page 75).
To install and use the UCC, Java Runtime Environment (JRE) version 6.0 (Java 1.6.x)
or above is needed.
JRE distributive is available for free at http://java.com.
2. Start the installation by running the iptv-ucc-install.jar in one of the two ways:
° double-click on the file,
or
° in the folder containing the file, execute
java -jar iptv-ucc-install.jar
45
Language of the UCC installer, as well as that of the UCC itself, is set according to the
current system locale.
3. Select the directory to install the

UCC to. When installing over the
previous version (that is, into the
same directory), you may also want
to check the Copy settings option.
On Windows systems the installation

path must be selected so as not to
contain any non-ASCII characters.
4. Press Install to install the UCC to

the selected location.
Figure 24. UCC installation window.
5. Start the united control center by running the control.center.se.jar file in the in-
stallation directory. A Connect to server window will appear.
The Middleware server must be used as DNS server, since it resolves the default sys-
tems’ symbol names to correct IP addresses. If a different DNS server is used, it must
be set up to resolve the .iptv zone to the Middleware address, and also to include it in
the list of default suffixes for substitution.
6. If a DNS server other than Middleware is used, before

starting any particular system interface press Options
button next to the starting button of that inter-

face. In the Address field enter the colon-separated IP
address and port number used by the server part.The
default port numbers are:
System TCP port
Middleware 50110
Billing 50100
nVoD 50130
TVoD 50140
DRM 50150
Figure 25. United control center
starting window.
46
Usage examples
By setting the Name field you may change the system’s name displayed in the Connect
to server window and in the titles of interface windows of the system itself.
7. After all parameters are entered, press the button to start one of the control interfaces:
° Middleware
° Billing
° nVoD
° DRM
° TVoD
The control interface window will open.
The computer must have valid system date and time set, otherwise the system may
work incorrectly.
If the interface would not load and the error message “Can’t load keystore. Please check key-
store file and password” appears instead, download the netup.keystore file from the client’s
personal cabinet on www.netup.tv and upload it to the system’s web interface (see Keystore on
page 85).
Creating TV or TVoD content

To control the user’s access to TV channels broadcast by the streamer, a corresponding TV
content must be created in the NetUP’s IPTV Complex. Below is a model pattern of creating a TV
content, which may be customized to meet particular circumstances.
1. Start the Middleware system interface from the UCC (see Middleware system: Media con-
tent on page 24 for interface description).
2. On the left pane open the Media group and select Media contents. The Media contents tab
with a list of existing contents will appear.
Context menu of any table contains the Columns item via which the user may hide or
reveal any column individually.
47
3. Press Add . The New media content tab will

appear.
4. Specify the following parameters of the media con- Figure 26. TV media content creation.
tent being created:
Field name Value
Staff name Leave default: iptv-middleware
State Active
Type TV
Code Leave default (assigned automatically).
If the TV program is used, this code should be substituted for the
channel ID (see Web interface: Channels window on page 79).
Name Name of the new content
Description Annotation for displaying in the client STB interface (see STB Client
(Optional) Interface: Viewing TV channels on page 103)
Genre (Optional) Genres of the media content (a list with an option of multiple choice)
Image (Optional) Image related to the channel content (scaled to 100 by 140 px)
5. Press Apply . New TV content will show up in the list.

In any of the systems, if you are missing some items (media content, media groups,
etc.) created recently in another system, press Refresh in the context menu, or restart
the control interface.
6. Create the schedule of telecasts or make sure it is properly created automatically, as de-
scribed in Setting up telecasts program schedule on page 49.
7. Create a media stream of TV type in the Middleware system as described in Creating a me-
dia stream on page 49.
8. To bind the newly created content with the certain channel transmitted by the streamer:
8.1. Select from the list the media stream just created and press Edit . The Edit media
stream page will show up.
Figure 27. Editing media stream.
8.2. In the Media content column select the newly created TV content.
48
Usage examples
It is recommended to leave the Till date at its default value (forever) in order to ensure
that it is not coming while the content is still in use. The user’s rights to view the con-
tent are normally constrained by means of other interfaces.
8.3. Press Apply . Now the new TV content is bound with the media stream you need.
9. Set up the encryption of the stream (see Setting up stream encryption on page 50).
10. If the content is intended for TVoD service, set up its recording, as described in Setting up
stream recording on page 51.
Further likely appropriate actions are described in the examples Creating a media group on
page 55 and Creating a tariff plan on page 59.
Setting up telecasts program schedule

There is an optional possibility to create the schedule of telecasts (or to edit one, should it be
distributed by a properly configured streamer – see Adapter configuration window: Send EPG
to the middleware on page 78). To do this:
1. Open the Media content tab of Middleware system interface.
2. Press the Telecasts schedule button. The Program schedule tab will show up.
3. Enter the schedule line by line, with Since, Duration, and Title for each item.
4. Press Apply to save the program schedule.

The schedule is intended to be displayed in the STB client interface (see Viewing TV
channels on page 103) along with the other channel-related information (descrip-
tion, etc.) during channel selection.
As a rule, this action is a step of TV content creation (see Creating TV or TVoD content, step
6 on page 48), though may be performed independently later as well.
Creating a media stream

Media stream is an audio and/or video stream, either open or encrypted, going to the IP net-
work. On the transport level, it is a MPEG-2 Transport Stream.
To create a media stream:
1. From the UCC start the system interface Middleware (if you intend to create streams for TV)
or nVoD (to create streams for nVoD).
2. On the left pane open Media and select Media streams. The Media streams tab with a list of
existing media streams will appear.
3. In the filter pane above the list press TV or NVOD , depending on the type of
streams you intend to create.
49

4. If creating a stream for TV:
4.1. Press Add to add new stream to the list.

4.2. In the Media content column use the dropdown list for selection of the content to be
broadcast in this stream.
Figure 28. TV media stream creation.
5. If creating a stream for VoD:
5.1. Press Add . The stream pool creation window will show up.
5.2. Enter the IP address and port for the pool being created.
5.3. Press Add.
Figure 29. Stream
pool creation.
6. Press Apply . New media stream or a pool will be created.
As a rule, this action is a step of content creation (see Creating TV or TVoD content, step 7
on page 48 and Creating VoD or nVoD content, step 8.2 on page 52).
Setting up stream encryption

1. Start the DRM system interface from the UCC (see DRM system on page 41 for interface de-
scription).
2. On the left pane open the Media group and select Media streams. The Media streams tab
with a list of existing streams will appear.
3. Select the stream just created and press Edit or Receiving, or just double-click on it.
The Media stream encryption tab will show up.
4. Select the proper input and output interfaces from the
dropdown lists (if some interfaces are missing, add
them as described in Adding new network interface
on page 70) and press Receiving. As the channel
starts receiving, the Broadcasting button turns ac-
tive. Figure 30. Media stream encryption.
Incoming and outgoing interfaces can not coincide.
5. Press Broadcasting. As the channel starts broadcasting, the Encryption button turns active
and the chart below starts to display the media stream bitrate.
50
Usage examples
6. If you want to encode the stream, press Encryption.
As a rule, this action is a step of TV content creation (see Creating TV or TVoD content, step
9 on page 49).
Setting up stream recording

To control the user’s access to the recorded TV content for past dates, the TV content in ques-
tion must be recorded. Below is a model pattern of setting up the recording.
1. Start the TVoD system interface from the UCC (see TVoD system on page 42 for interface de-
scription).
2. On the left pane open the Media group and select Media streams. The Media streams tab
will appear with a list of existing media streams connected to some media content of TV
type.
3. Select the channel which you intend to record and press Receiving. The Media stream
dumping tab will show up.
Figure 31. Media streams dumping.
4. Select the incoming interface from the dropdown list (if the required interface is missing,
add it as described in Adding new network interface on page 70) and press Receiving. The
Record button will turn active, and the bitrate plot will start to appear under Statistics.
Only open (i.e. not encrypted) content may be recorded.
5. Press Dumping. The TVoD content will start recording, while the recorded portion will be
made available to the clients in the TVoD section of the STB interface. The size of record
files, as well as the graphical representation of time span(s) covered by the record, will be
displayed under Information.
As a rule, this action is a step of TVoD content creation (see Creating TV or TVoD content,
step 10 on page 49).
51

Creating VoD or nVoD content
To control the user’s access to the content stored on the VoD or nVoD server, a corresponding
VoD content must be created in the NetUP’s IPTV Complex. Below is a model pattern of creating
a VoD content, which may be customized to meet particular circumstances.
1. Start the Middleware system interface from the UCC (see Middleware system: Media con-
tent on page 24 for interface description).
with a list of existing content will appear.
3. Press Add . The New media content tab will

appear.
Figure 32. VoD media content creation.
4. Specify the following parameters of the media content being created:

Field name Value
Staff name Leave default: iptv-middleware
State Active
Type VOD
Code Leave default (assigned automatically)
Name Name of the new content
Description Annotation for displaying in the client STB interface (see STB Client
(Optional) Interface: Viewing VoD on page 105)
Genre (Optional) Genres of the media content (a list with an option of multiple choice)
Image (Optional) Image related to the new VoD content
5. Press Apply . New VoD content will show up in the list.

6. Upload the media file to the VoD server via FTP (login is vod, password is similar to that of
the web interface, see Web interface: Security on page 87). The file must be in MPEG-2
transport stream format (*.ts).
7. Bind the media content just created to the newly loaded file as described in Web interface:
VoD on page 81.
8. If the content is intended for nVoD service, do the following:
8.1. Set up the program schedule for it, as described in Setting up nVoD program schedule.
8.2. Create a media stream of NVOD type in the nVoD system (see Creating a media stream
on page 49). Unlike TV, these streams do not need to be associated with any content,
since the system enables them automatically as required.
52
Usage examples
The number of streams should be at least equal to the number of shows per day plus 1.
Following likely appropriate actions are described in the examples Creating a media group
on page 55 and Creating a tariff plan on page 59.
Converting content to MPEG-TS

1. Install the VLC media player (available for free at
http://www.videolan.org/vlc/) and start it.
Figure 33. VLC player.

2. In the main menu press Media –
Convert / Save. The Open Media
window will show up.
3. If the original content is in a file,
select it by pressing Add.
If the original content is to be tak-
en from a DVD, switch to the
Disc tab, select the disc in ques-
tion, and check No DVD menus.
Figure 34. Content selection in VLC.
4. Press Convert/Save. The Convert window will appear.

5. In the Destination group of parameters enter the output file name.
6. In Settings select the profile Video
– MPEG-2 + MPGA (TS) and press
. The profile settings window

will appear.
Figure 35. Profile selection in VLC.
7. On Encapsulation tab make sure that the type is set to MPEG-TS.

8. On Video codec tab:
53

° Uncheck Keep original video track.
° Select MPEG-2 codec.
° Set desired Bitrate.
° Set actual Frame Rate (commonly 25).
9. On Video codec tab check Keep original audio track.
10. Press Save to keep settings.
11. Press Start to start conversion.
Alternatively, VLC may be started without graphical interface by passing all parameters via
the command line. The command required for that is given below.
• When converting from file:
vlc -I dummy filename.avi --sout="#standard{access=file,
mux=ts, dst=filename.ts}" vlc://quit
• When converting from DVD:

vlc -I dummy dvdsimple://F: --sout="#standard{access=file,
mux=ts, dst=filename.ts}" vlc://quit
Setting up nVoD program schedule

The nVoD service implies that a content is transmitted at regular time intervals according to
the schedule. Below is a model pattern of setting up the nVoD program schedule, which may be
customized to meet particular cricumstances.
1. Start the nVoD system interface from the UCC (see nVoD system on page 38 for interface de-
scription).
2. On the left pane open the Media group and select Virtual cinema to open the tab of the same
name.
3. If necessary, scroll to other date by pressing and .
4. Select the line corresponding to the day you need to set the shedule for, and press Edit .
The Schedules tab will appear.
5. Press Add to add a new line to the schedule.

6. Select the media content from the drop-
down list.
7. In the corresponding columns enter the
first show time, timeshift between shows,
and the total number of shows per day. Figure 36. Setting broadcast schedule.
54
Usage examples
While setting up program schedule, you may receive a warning concerning insuffi-
cient number of media streams. In this case create more streams of type nVoD, as de-
scribed in Creating a media stream on page 49.
8. Press Apply to save the record just entered. The record will be given the status New.
9. Right-click on the record just created and select the context menu item named Prepare
broadcat for selected record. The record’s state will change to Prepared.
As a rule, this action is a step of nVoD content creation (see Creating VoD or nVoD content,
step 8.1 on page 52).
Creating a media group

Media group is intended to group together items of media content in order to effectively im-
prove group operations with them. For example, in the Billing system you may set similar price
for all media content items in one group.
Below is a model pattern of creating a group, which may be customized to meet particular cir-
cumstances.
1. Start the Middleware system interface from the UCC.
2. On the left pane open Media and select Media groups. The Media groups tab with a list of
existing groups will appear.
3. On the free lower line of the list, under Name type the new group’s name.
4. Under Type, select the type of the new group (TV, VOD, etc.) from the dropdown list:
Figure 37. Media groups creation.
Content with type VOD may be put into groups of both VOD and NVOD types.
5. Press Apply . The new media group will be created.

6. To add content to the group, start the Billing system interface from the UCC.
with a list of existing contents will appear.
The Filter input field provides the ability of filtering by name in one of the fol-
lowing regimes: All words, Entire phrase, or At least one word. The regime to apply
is selected via the context menu.
55

8. In the media content list, right-click on the con-
tent to be added to the new group. In the appear-
ing context menu select Edit groups.
Figure 38. Context menu

of the media content tab.
9. A Media content groups tab will show up with a list of

groups to which the content may be assigned. Items of
non-matching type are disabled.
10. Select the media group(s) to assign the content to and
press Apply . The content will be assigned to this

group. Figure 39. Media groups selection.
Following likely appropriate actions with the newly created media group are described in the
example Creating a tariff plan on page 59.
Creating a user
Below is a model pattern of creating a new user (AKA customer), which may be customized
to meet particular circumstances.
1. Start the Billing system interface from the UCC (see Billing system: Customers on page 28
for interface description).
2. On the left pane open the Customers group and select Customers. The Customers tab with
the list of existing customers will show up.
3. Press Add to add new customer.

The Add user tab will appear.
4. Enter the Login and Password for the Figure 40. Add user tab.
new user.
5. Select customer’s Type (either a Person or a Legal entity).
6. Press Add to add new person or a legal entity.
Person’s full name is to be entered as follows: Last name into the leftmost subfield,
then goes First name, then Middle name or initial.
56
Usage examples
7. Fill up the needed fields with the info about the new person or legal entity.
Figure 41. Customer’s personal information.
Below is a list of legal abbreviations you may encounter among the optional parameters:
LLC Limited liability company
OJSC Open joint stock company
CJSC Closed joint stock company
NAICS North American Industry Classification System
IEC Industrial Enterprise Code
SIC Standard Industrial Classification
TIN Tax payer identification number
If the physical or registration address is similar to the postal address, mark the corresponding
Same as postal address check box to avoid redundant input.
The button in front of any ad-
dress input field opens the address
input window intended for struc-
tured input with existence check. To
enter an address in free form, mark
the corresponding Arbitrary ad-
dress check box.
Figure 42. Address input window.
8. Press Apply to save the
changes.
9. Close the Add user tab.
57

10. If the user must be associated with some automatically managed hardware:
10.1.Right-click the user in question in the list of users and select Customer equipment from
the context menu. The Customer equipment page will show up.
Figure 43. Customer equipment addition.
10.2.Enter Name, select Type, and set Equipment Parameters.
10.3. Press Apply to save the changes.

10.4. Later on, this customer must be assigned with a tariff that contains an additional periodic
service with its Hardware management option switched on (see Adding services to a
tariff plan, step 6 on page 64).
10.5. Also, the hardware management scripts are to be modified to include the treatment of the
newly added equipment.
The scripts are located at /netup/iptv_billing/python/plugins/ and
called on the following events:
* block_hardware.py – service blocking (i.e. when the user is blocked, if the ser-
vice is set as Blockable);
* unblock_hardware.py – service unblocking;
* install_hardware.py – service activation;
* uninstall_hardware.py – service deactivation.
Log file of the scripts is located at /netup/log/python.log.
The most likely following action with the newly created user is described in the example At-
taching a tariff plan on page 64.
If you want to alter the customer’s personal data, select the customer’s name in the list and
press Edit .
Note that double-clicking on the customers list (unlike most other lists) opens the Per-
sonal account information page rather than the Edit customer page (see Billing
system: Customers on page 28).
The most likely following action with the newly created user is described in the example Cre-
ating a personal account on page 59.
58
Usage examples
Creating a personal account
Below is a model pattern of creating a new personal acccount.
1. Start the Billing system interface from the UCC.
2. On the left pane open the Customers group and select Customers. The Customers tab will
show up.
3. Select the customer for whom you intend to create a new personal account, and press Per-
sonal account management button. The Personal account management tab will appear.
4. Press Add under the list of customer accounts in order to add new account to the list
(initially empty).
5. Use the dropdown list in the Currency column to select currency for the newly created ac-
count.
6. Press Apply to save the changes.

7. Unfold the collapsible pane Access Card Information and copy the activation code to hand
it over to the customer.
Figure 44. Access card information pane.
The most likely following action with the newly personal account is described in the example
Attaching a tariff plan on page 64.
Creating a tariff plan

Below is a model pattern of creating a new tariff plan, which may be customized to meet par-
ticular circumstances.
1. Start the Billing system interface from the UCC (see Billing system on page 28 for interface
description).
2. On the left pane open Tariffication and select Tariff plans. The Tariff plans tab will show up.
3. Add new tariff plan. The New tariff plan tab will ap-
pear.
4. Enter the tariff plan name.
Figure 45. Creating tariff plan.
5. In the Roles field select one or several roles from the drop-
down list.
59

6. Add to the plan content items (see Adding content to a tariff plan on page 62), content
groups (see Adding content groups to a tariff plan on page 63), additional services (see
Adding services to a tariff plan on page 64) and/or bonuses (see Adding bonuses to a tar-
iff plan on page 64), according to your choice. It is recommended to add TV, VoD and nVoD
content via groups.
7. Press Apply to finalize the addition of services.

8. In the State dropdown list change the tariff plan state from Setting up to Active.
9. Press Apply to save the new tariff plan.

10. Close the New tariff plan page.
The most likely following action with the newly created tariff plan is described in the exam-
ple Attaching a tariff plan on page 64.
Editing a tariff plan

Below is a model pattern of editing a tariff plan.
2. On the left pane open Tariffication and select Tariff plans. The Tariff plans tab will show up.
3. Select the plan you intend to alter and press Edit . The Edit tariff plan tab will appear.
4. In the State dropdown list change the tariff plan state to Setting up.
While in the Active state, the tariff plan is not editable (all interface elements on the
page are disabled).
6. Assign the roles to the tariff plan.
Roles assigned to the tariff plan are used to determine the compatibility between plans
which is required for user-induced plan switching (see STB Client Interface: Person-
al account on page 107). To create new roles, go to the System: Roles page of the
Billing interface.
7. If needed, add to the plan some content items (see Adding content to a tariff plan on
page 62), content groups (see Adding content groups to a tariff plan on page 63), addition-
60
Usage examples
al services (see Adding services to a tariff plan on page 64) and/or bonuses (see Adding
bonuses to a tariff plan on page 64).
Figure 46. Editing tariff plan.
If some media content belongs to two or more different groups which attempt to set dif-
ferent price for it, you will notice question mark in the newly created list next to the
price of this item. By right-clicking on the question mark, you may specify which of the
tariffs is to be applied for this particular item (by default, the lower-price one is as-
sumed).
8. If needed, alter some items in the tariff plan and press Apply to save the changes.
9. If needed, remove some services as follows:
9.1. Change the State of the item in question to Setting up.
While in the Active state, a service can not be removed.
9.3. Press Remove to remove the service.
10. Change the tariff plan State to Active and press Apply to save the changes.
Removal of tariff plan also requires preliminary changing its state to Setting up, and is pos-
sible only for a plan that has never been activated. If the tariff plan is or was used (i.e. associated
with some user), it can not be removed by conventional means.
Creating an additional service

In addition to services that provide an access to some TV or VoD content for certain period of
time, you may want to create additional services which has to be paid for either at once or in in-
stalments. Below is a model pattern of creating a new additional service, which may be custom-
ized to meet particular circumstances.
61

2. On the left pane open Tariffication and select Instalments. The Instalments tab will show
up.
3. To create an additional service paid for by instalments:
3.1. Press Add below the Instalments list.

3.2. Enter the service Name and Duration.
3.3. Enter either Price per month or the total Cost of the service (once any of these two fig-
ures is entered, the other is calculated automatically).
3.4. Set the service State to Active.
4. Alternatively, to create an additional service paid for at once:
4.1. Press Add below the One-time services list.

4.2. Enter the service Name and Price.
4.3. Set the service State to Active.
5. If necessary, repeat the procedure to create more services.
6. Press Apply to finalize the addition of services.

7. Close the Instalments page.
The service(s) just created may be added to the customer’s tariff plan as described in the ex-
ample Attaching a tariff plan on page 64.
Adding content to a tariff plan

To add content items one-by-one (i.e. if the media content is not gathered into groups):
Figure 47. Adding services.
1. In the Billing system interface, open the New tariff plan or Edit tariff plan window.
2. If you are editing an existing plan, set its State to Setting up and save changes.
3. Unfold the group corresponding to the media type of your choice (VoD services, TV servic-
es, etc.)
4. Press Add in this group to add new content item.

5. Fill the columns:
Column Description
Media content Media content to be included in the plan (select from the list).
Price Price of the service
62
Usage examples
Column Description
Mandatory If checked, the service will be activated immediately on activation of the tariff plan.
Recommended to check for TV content not included in groups, as well as for all
TVoD and radio content, and uncheck for VoD.
Blockable If checked, the service will be blocked automatically in case if the client is blocked.
State Active
Tariffication Periodicity at which the charge-offs for this service from the client’s account are
type performed: daily (Daily prepaid), monthly (Periodic prepaid), or for the entire
duration at once (Full prepaid).
Note that the content with unchecked Mandatory option may be bought (and hence ac-
tivated) by the user later. See STB Client Interface: Viewing TV channels on
page 103 for details.
As a rule, this action is a step of Creating a tariff plan on page 59 or Editing a tariff plan on
page 60.
Adding content groups to a tariff plan

If the content is gathered into groups (see Creating a media group on page 55) you may add
groups to the tariff plan as follows:
3. Unfold the group corresponding to the media type of your choice (VoD services, TV servic-
es, etc.)
4. Unfold VoD Tariff templates or an analog with other content type.
5. Press Add to add a line into the table.

6. Fill up the columns:
Column Description
Media group Media content to be included in the plan.
Price Price of the service
Note that each table containing a column for price or price-per-period is also
equipped with a context menu item named Units that displays a list of currencies. If the
currency you intend to use is absent, expand the list as described at Adding new cur-
rency on page 66.
7. Press Generate services. Every content item in the group will be assigned the given price
and added to the tariff plan.
page 60.
63

Adding services to a tariff plan
To include additional services to a tariff plan:
3. Unfold the group One-time services or Periodic services.
4. Press Add in this group.

5. Fill the columns, including Service (name of the service), Price, and State (Active). The
meanings of check boxes Mandatory and Blockable are similar to those for the content
items, see step Adding content to a tariff plan, step 5 on page 62.
6. For periodic services, consider also the Hardware Management check box. If checked, it in-
vokes execution of the corresponding hardware management script on certain events. To em-
ploy this functionality, one must set the parameters of customer’s equipment beforehand (see
Creating a user, step 10 on page 58).
It is possible as well to assign to the user some additional services not included in any
tariff. See Attaching a tariff plan, step 5 on page 65.
page 60.
Adding bonuses to a tariff plan

To include bonuses to a tariff plan:
3. Unfold the Accruals group.
4. Press Add to add new bonus.

5. Fill the columns, including Service (name of the bonus), Price (which in this case actually
contains the bonus sum, i.e. the sum that is added to the client’s account), and State (Active).
The meanings of check boxes Mandatory and Blockable are similar to those for the content
items, see step Adding content to a tariff plan, step 5 on page 62.
As a rule, this action is a step of Creating a tariff plan (page 59) or Editing a tariff plan
(page 60).
Attaching a tariff plan

Below is a model pattern of attaching a tariff plan to a user, which may be customized to meet
particular circumstances.
64
Usage examples
show up (see Creating a user on page 56 for creating customers).
3. Select the customer to whom you intend to assign the tariff plan and press Personal account
management button. The Personal account management tab will appear.
4. Select an account and attach a tariff plan to it as follows:
4.1. Press Add under the Tariff plans list to add a new line to the list (initially empty).
4.2. Select the tariff plan from the dropdown list. (The plan should be created beforehand as
described in Creating a tariff plan on page 59.)
Figure 48. Tariff plan selection.
4.3. Set the Start date and End date values for the tariff plan, or leave the default values
(“now” and “forever”, correspondingly).
Start date of the tariff plan can not be set to the moment in the past.
Note also that the user is capable of switching tariff plans at his own will (see STB Cli-
ent Interface: Personal account on page 107), so that the new tariff plan is no longer
a subject to the end date limitation.
5. If you want to add some additional services not included in the tariff plan:
5.1. Press Add in the Additional services collapsible pane.

5.2. Select the service from the dropdown list. (The service should be created beforehand as
described in Creating an additional service on page 61.)
5.3. Enter the Start date value. (If the service belongs to Installment, the End date value will
be assigned automatically based on the payment duration).
5.4. If necessary, repeat 5.1–5.3 to add more one-time services.

7. If necessary, repeat the procedure to define alternative tariff for other period.
Further operations are described in the examples Changing a tariff plan on page 65 and Mak-
ing payment on page 69.
Changing a tariff plan

Below is a model pattern of changing a tariff plan attached to a user, which may be custom-
ized to meet particular circumstances.
65

show up.
3. Select the customer to whom you intend to assign the tariff plan and press Personal account
management button (or a similar context menu item). The Personal account management
tab will appear.
4. Select the active account.
5. In the Activated tariff plans
list select the currently en-
abled plan and press Disable
. Figure 49. Disabling a tariff plan.
While the tariff plan is enabled, it is impossible to set up another plan covering the
same or overlapping time span.
7. Press Add in the Activated tariff plans collapsible pane.

8. Set the start and end dates for the new plan.
9. Select the new plan from the dropdown list.
Adding new currency

UCC may perform accounting operations in any existing currency, but only a few are visible
by default. To alter the list of currencies:
66
Usage examples
2. From the top menu select Plug-ins, then Edit properties for plug-ins. The Properties for
plug-ins window will appear.
Figure 50. Plugins’ properties window of Billing interface.
3. Select the word currencies row and press Edit . The Editing Property window will ap-
pear.
4. Add the three-letter ISO 4217 codes of one or more currencies to the list by selecting them
from dropdown list in the last line.
5. Press OK to save the changes.
6. Press Close to close the Properties for plug-ins window.
Generating activation code

When using the access card for the first time, the user must enter the activation code obtained
from the IPTV provider. Normally the activation code for an account may be read on the Person-
al accounts management page after the creation of the said account (see Creating a personal
account on page 59). In case if an additional code is required, it may be created as follows.
2. On the left pane open the Security group and select Activation codes. The Activation
codes tab will show up.
3. Press Add in order to add a new line to the list of activation codes.
67

4. In the newly created line under the Access card number enter the number of access card
which needs to be activated.
Figure 51. Activation code generation.
5. Press Apply to generate and save the activation code.

6. Copy the code to hand it over to the customer.
Resetting activation requests counter

If an STB activation request has been sent from one single IP for as many as 10 times (this
may be caused, for example, by repeated erroneous input), the following activation request from
the same IP may be rejected. In this case reset the counter as described below.
2. On the left pane open the Security group and select Activation requests. The Activation re-
quests tab will show up.
3. Find the entry in question either by IP address or by the fact that its Counter has reached
Limit.
68
Usage examples
4. Set the Counter value to 0.
Figure 52. Activation requests page.
5. Press Apply to save the refreshed counter value.
Making payment
To view the IPTV content, a user must have above-zero balance. Below is a model pattern of
making a payment.
show up.
3. Select the customer to whom you intend to
make a payment and press Make payment
button (or a similar context menu item). The
New payment page will show up.
4. If the selected customer has several accounts
associated, selected the necessary one via the
dropdown menu.
Figure 53. Making payment.
5. Enter the amount of payment.
6. Select the payment currency, if applicable.
7. Press Apply to make the payment.
Now the services included in the customer’s tariff plan are available for use. Operations that
might be required in the future are listed in the examples Editing a tariff plan on page 60 and
Changing a tariff plan on page 65.
69

Adding new network interface
To use a network interface not recognized by the system by default (probably, a virtual one
created via the web interface, see Network: VLAN window on page 86):
1. From the top menu of the system interface you are using (probably, DRM or TVoD), select
Plug-ins, then Edit properties for plug-ins. The Properties for plug-ins window will appear.
Figure 54. Plugins’ properties window.
2. Select the string available_interfaces row and press Edit . The Editing Property win-
dow will appear.
3. Enter the name of the new interface to the last string (initially empty).
4. Press OK to save the changes.
5. Press Close to close the Properties for plug-ins window.
70
LCD PANEL 6
To set up the NetUP’s server equipped with LCD panel, do the following:
1. Plug the network and power cables into the device.
2. Switch power on. You shall see Starting... on the LCD panel.
3. Use the LCD manager for the initial setup of the system.
LCD manager provides a convenient way to monitor the CPU and LAN interface load
on the device front panel, as well as to assign IP addresses to network adapters.
Statistics screen
The software contains two statistics screens. The
first and principal is the screen that lists the amount of
traffic through the network adapters. Lower line of the
screen presents the total rate of incoming and outgoing
Figure 55. LAN monitor.
traffic separated by “/”.
Pressing Up switches to the CPU load screen. First
number is the total CPU load. Three subsequent num-
bers give, correspondingly, the portions of CPU load
related to user tasks (u), system tasks (s), and awaiting
Figure 56. CPU usage monitor.
data from the peripherals (w). Pressing Down switch-
es back to the traffic statistics screen.
Network interfaces setup

The LCD panel contains interface for setting up
network parameters, i.e. IP address and subnet mask.
To do that, press Fn, then Enter on any statistics
screen. The network configuration screen will appear. Figure 57. Network configuration.
By pressing Up and Down select the network inter-
face to be set up.
After selecting the interface you want to set up, press Enter. Then you will be prompted to
change current IP address for the selected interface.
Pressing Fn, then Up or Down selects the byte to
change (at that, ">" points to the currently selected
byte). Pressing Up and Down, correspondingly, in-
creases and decreases the selected byte value by 1. Figure 58. IP address setup.
71

When you are done with the IP address, press En-
ter. Then you will be prompted to enter the subnet
mask. It is entered by pressing Up or Down, which in-
creases or decreases the number of bits in the mask
Figure 59. Subnet mask setup.
determining the subnet address.
After entering the subnet mask, press Enter. Then
you will be prompted to keep the changes just made or
cancel them. Buttons Up and Down switch between
Yes and No, with currently selected option empha-
Figure 60. Save changes screen.
sized with brackets. Select Yes to save the settings just
made, or press Enter to proceed back to the network interface selection screen.
When the settings are done, set up your DNS server (via its config file) to associate the
IP address just entered with mw.netup domain name.
72
WEB INTERFACE 7
Starting web interface
Web interface is intended for setting up various server parameters. To enter the web interface,
start your browser and type http://<server IP address or domain name> in the address field. You
will be prompted to enter login and password. The default values are stated in the equipment cer-
tificate.
It is strongly recommended to change the password immediately after logging in for

the first time. This can be done via the Security page (see Security on page 87).
Left pane of the web interface stays visible on every page and contains the following groups
of links:
The composition and the very presence of particular interface pages and entire groups
may depend on the hardware configuration of the server.
1. Cluster configuration group (present only on Middleware servers)

° Date and time (page 74) containing date and time settings;
° Management (page 74) for system components management;
2. Files group
° Control center (page 75) for downloading the united control center;
° Documentation (page 75) for downloading the documentation;
° STB Files (page 75) for downloading miscellaneous STB-related files;
3. IPTV group (present only on streamers)
° DVB (page 75) containing the DVB adapter settings;
° EPG (page 80) for importing EPG;
° VoD (page 81) containing VoD content management;
4. Set Top Boxes group (present only on Middleware servers)
° Firmware update (page 81) containing upgrades of IP STB devices firmware;
° STB management (page 82) for manual adjustment of STBs;
° Styles (page 83) to control IP STB client user style;
° Translations (page 84) to control IP STB interface language;
5. System administration group
° Backup (page 84) containing system backup interface;
° Power Management (page 84) for reboot and shutdown;
° Update (page 84) for IPTV Complex firmware upgrade;
6. System configuration group
73

° Keystore (page 85) for uploading the keystore file;
° Network (page 85) for network interfaces settings;
° Security (page 87) for password management;
° Services (page 88) for manual start and stop of services;
° Tunneling & IGMP (page 88) for manual start and stop of tunneling and multicast routing;
7. System status group
° About (page 88) showing version information;
° Connections (page 89) showing connections between system components;
° Storage (page 89) displaying disk space usage.
Date and time

Date and time page contains the
interface for setting the time zone.
In the External time servers
section one may add or remove the
NTP servers to synchronize with.
New items get added to the end of
the list.
The Status column lists the cur-
rent status of the servers:
Figure 61. Date and time page.
• Failed if the last sync attempt
has failed;
• Sync if the sync hsa been performed successfully;
• Reserved if this time server has not been used yet.
Syncronization occurs once per hour. The servers are tried in presented order till the first suc-
cess.
Management
This page displays the
system components (servers)
together with their Status
(Active / Not active) and ac-
tion buttons to activate or de-
activate particular servers.
Figure 62. Management page.
74
Web interface
Control center
This page contains the united control center. Guidelines for starting the control center and fur-
ther operations with it are listed in Usage examples (page 45).
Before downloading the united control center, you have to upload (see Keystore on
page 85) the security.tgz file obtained via the personal cabinet.
Documentation
This page contains the latest sys-
tem documentation in a single PDF
file.
Figure 63. Documentation page.
STB Files
On this page the service program MCUP for handling the D-Link STBs is available for down-
load. Besides that, it contains the NetUP STB firmware for various supported STBs. The devel-
opment tools for modifying firmware should be requested from the manufacturer, as well as the
means of downloading it to the STBs. The downloading mechanism (see Firmware update on
page 81) is intended solely to distribute the new builds of NetUP STB firmware and not their cus-
tom modifications.
DVB
DVB page displays the list of DVB
adapters installed in the system togeth-
er with their current state.
Below is the parameters explana-
tion by column.
Figure 64. DVB page.
• Adapter is the number of the adapter in the system, starting from 0.
75
Adapters and CAM slots on the backplate of the actual NetUP streamer are numbered
bottom-to-top, as shown below.
Figure 65. Adapter and CAM slot numbers.
• Hardware is the adapter state (OK / Failed).

• Service is the software state (Running / Stopped).
Note that column headers are clickable. Clicking on a column header sorts the records
by this column. Second click on the same header reverses sort order.
• Actions lists possible operations with the adapter, including:

° Configure – switch to Configure screen (see Adapter configuration window on page 77)
to set up basic adapter parameters;
° Channels – tune channels (see Channels window on page 79);
° Start service if it is not running;
° Stop service if it is running.
Note that stopping service stops transmitting video stream to network from this
adapter.
76
Web interface
Adapter configuration window
This window is intended for setting up basic parameters of DVB adapter.
Figure 66. Basic adapter parameters settings.
For convenience parameters are grouped in the following blocks:

• Adapter status. This block (refreshed automatically each 2 seconds) displays current state of
the adapter, including the following parameters:
° Service status shows current state of the service (Running or Stopped);
° Adapter status shows adapter state, including:
* SIGNAL – presence of the signal (red means no signal);
* CARRIER – presence of the carrier frequency (red means no carrier);
* FEC – presence of the error correction;
* SYNC – synchronization with the signal;
* LOCK – adapter has locked on the signal and decodes it successfully.
When the system works correctly, all indicators are green. Red means that the incoming
signal is either missing or corrupted.
° CAM status lists available CAIDs.
• Adapter settings. This block contains controls for frequency, polarization and other signal
parameters, including:
° Frequency is the incoming signal frequency, in MHz;
Note that changing frequency may lead to the loss of channel settings for the given
adapter. See Channels window on page 79 for details.
° Symbol Rate is the rate of symbol transfer;

° Input standard is the signal type, which is selected among:
* DVB-S;
77

* DVB-S2;
* DVB-T;
* DVB-C;
° Polarisation is the polarization type;
° EPG character set is the character encoding for channel names and other auxiliary infor-
mation;
° Multicast TTL is the time-to-live for multicast packet, in hops;
° Tone enables controlling the LNB by feeding a special 22 kHz tone to it;
° Send EPG to the middleware enables sending EPG to the middleware so as to make it
accessible from the client STBs (see Viewing TV channels on page 103).
On some streamers, a “Not configured” line may appear instead of the “Send EPG
to the middleware” check box. In this case, consult NetUP for further maintenance.
• LNB Parameters (present if Input standard is DVB-S or DVB-S2) contains the converter
frequency controls.
See http://www.netup.tv/en-EN/articles/streamer-configuration-guide.php for more de-
tails.
Figure 67. LNB Parameters block.
° Low frequency is the LO frequency for the low-frequency range of satellite signal.
° High frequency is the LO frequency for the high-frequency range of satellite signal.
° Switch frequency is the border between satellite signal frequency ranges.
When Input standard in Adapter settings is set to DVB-T, the LNB parameters block is
substituted with DVB-T parameters.
• DVB-T Parameters (present if Input standard is DVB-T) are the settings of conversion of a
terrestrial signal for transmission via a coaxial cable:
° Modulation;
° Transmission mode which selects the number of carriers (2K/8K);
° Guard interval.
• DVB-С Parameters (present if Input standard is DVB-S or DVB-S2) are the settings of con-
version of a cable signal for transmission via a coaxial cable:
° Modulation.
78
Web interface
Channels window
This window lists all channels found by the DVB adapter.
Figure 68. Channels settings.
Note that this page will show up correctly only if the adapter software is set up cor-
rectly and running normally (check that all the color indicators in the Adapter Status
block are green).
For each entry, its Channel name, ID, Audio PID, Video PID, and CAID are shown. Channel
Type is indicated by the sign in the left, which may be one of the following:
• free-to-air TV stream;
• encrypted TV stream;
• free-to-air radio stream;
• encrypted radio stream.
The list begins with the channels that are already streaming, if any. For them, multicast IP ad-
dresses, Port numbers, and network Interfaces are also shown. Below follow channels that are
not configured yet (having their IP address field empty). To set up the channel, enter the required
parameters. New input lines may be added by pressing the + button next to the IP field, in case
the channel is intended for streaming to multiple addresses.
If the EPG is set up to be sent to the middleware (see Adapter configuration window: Send
EPG to the middleware on page 78), enter the content codes (see Creating TV or TVoD content,
step 4 on page 48) in the text input fields under IDs of the corresponding channels.
The + and – buttons in the Audio PID column allows the selection of multiple sound tracks for
a channel (when available), so as to leave the final choice between them to the end user.
Press Save to save the parameters when done.
79

On switching to another adapter (see Adapter configuration window: Frequency on
page 77) the channel settings are kept and applied, whenever possible, to the channels found on
the new adapter. Settings of the channels having no match on the new adapter are not represented
in the list, and are subsequently deleted on next Save. As long as no changes has been made, a
rollback to previous adapter without loss of settings is possible.
In rare cases the adapter switching may by chance attach the settings of some channel (as set
on the former adapter) to an auxiliary channel on the new adapter, which is represented in the list
as a channel having neither name nor Audio PID. This, in turn, makes an error message appear on
pressing Save, even if no actual change has been made. In such a case it is necessary to erase the
channel’s settings manually by removing its IP address.
EPG
On this page an EPG in XMLTV format may be uploaded from file or from given URL.
Figure 69. EPG page.
Once EPG is imported, the list of channels is revealed so that their internal IDs may be set.
Figure 70. EPG file parsing.
In case of using the Upload from URL option, from that point on the EPG will be updated dai-
ly from the same address.
80
Web interface
VoD
This page is intended for binding the media content codes from Middleware with the loaded
media files.
Figure 71. VoD page.
When a VoD-type media content is created and the corresponding file is loaded (see Usage
examples: Creating VoD or nVoD content on page 52), select the file in the list, press Activate
and enter the content code in the popup window.
Firmware update
Firmware update page provides controls for upgrading the firmware of STBs and setting up
the automatic upgrade service. Alternatively, this may be done by hand, see STB setup on
page 91.
Figure 72. Firmware update page.
Page contains the list of available STB models with the following parameters for each:
• STB type;
• Current Firmware version (build numbers);
• Multicast IP address for sending firmware updates;
• Network interface for sending firmware updates;
• Status of the automatic upgrade service (Enabled / Disabled);
• Possible Actions, uncluding:
81

° Configure configures the automatic upgrade service parameters. In case of the Amino
AmiNET STBs, these include:
Figure 73. Firmware update configuration window.
* Network interface for sending firmware updates;

* Multicast TTL (time-to-live of multicast packet) in hops;
* Multicast address (bootstrap) to send the bootstrap.signed file;
* Corresponding Multicast port (bootstrap);
There is no need to enter this IP address into the routing table (see Routing table win-
dow on page 86), since it is added automatically.
* Multicast address (filesystem) and Multicast port (filesystem) – address and port
to send the second portion of the upgrade (mc2.mcfs file);
* Serial number (bootstrap) – serial number of the bootstrap.signed file;
* Serial number (filesystem) – serial number of the mc2.mcfs file;
These serial numbers serve for the sole purpose of maintaining the correct versions
order, so they may be assigned more or less arbitrarily; the only requirement is to set
them higher than those of the currently installed build.
* Save button to save the foregoing parameters.

° Enable starts the automatic firmware upgrade service;
° Disable stops the automatic firmware upgrade service.
STB management
STB management page provides detailed manual
controls for STBs. Alternatively, same operations
may be done by hand, see STB setup on page 91.
Page contains the list of available STB models
with the Manage and Configure controls for each.
Figure 74. STB management page.
82
Web interface
• Manage provides a list of commands to be sent to some STBs:
° Set resolution (once selected, produces a dropdown list for setting the desired resolution,
with options: SD, HD720, and HD1080);
° Reboot STB;
° Upgrade (file system only);
° Reflash (erases all stored parameters, STB reactivation needed).
The firmware update system is intended solely for the distribution of new firmware
provided by NetUP.
Each command may be sent either to multicast or to unicast IP. In the former case it uses the
address set by Configure; otherwise, the unicast address entered in the same window.
• Configure provides controls which set the network interface and multicast IP address for
sending commands selected in Manage (unless an unicast IP is specified).
Styles
Styles page contains the list of
user styles for IP STBs.
Figure 75. Styles page.

Following control buttons are
available:
• Add opens the window for uploading new style in RCC format (see Updating user theme on
page 91 for info on creating user styles).
• Compile opens the window for up-
loading new style in a zip archive
with simultaneous compilation into
RCC.
• Get source downloads the source
files of current style as a zip archive.
• Remove (in the list of styles) re-
moves the corresponding style.
Figure 76. Create style window.
Once uploaded, the new style becomes available for selection via the Styles screen of the
STB client interface as described in STB Client Interface: Settings on page 108.
83

Translations
Translations page lists interface localizations (language packs) for IP STB interface in a man-
ner similar to that of styles on the Styles page, with Add / Compile / Remove options. New lan-
guage packs may be created as described in Updating user theme on page 91. Once uploaded,
the new language pack becomes available for selection via the Languages screen of the STB cli-
ent interface as described in STB Client Interface: Settings on page 108.
Backup
This page provides control interface
for system backups. Create button cre-
ates an archive in *.tar.bz2 format
containing system settings; also, an au-
tomatic backup is made every day. Ex-
isting backup files together with their Figure 77. Backup page.
creation dates are listed in the table. De-
lete button next to a file removes it.
More details on creation and usage of backups may be found at Backup copies on page 129.
Power Management
This page contains Reboot and Shutdown buttons. Whenever the server needs to be reloaded
or shut down, this should be done exclusively by means of these controls; abnormal termination
may lead to system failure.
Update
This page lists the uploaded firmware files together with their uploading dates, build num-
bers, and possible actions.
Figure 78. Update page.
This page allows to update the IPTV Complex firmware. To do that, upload the new firmware
file to the server via FTP (login: update; password is similar to that of the web interface, so that
both are changed simultaneously, see Security on page 87), refresh the page to reveal it in the list,
and press Install.
84
Web interface
Keystore
This page contains the interface for uploading the security.tgz file, which is required
for working with STBs and the admin interface. The file has to be downloaded from the client’s
personal cabinet on www.netup.tv after installation of the system (unless preinstalled as factory
default) and afterwards downloaded anew after each update of the system’s components.
The security.tgz file must be uploaded prior to the downloading of the united
control center (see Control center on page 75).
Network
Network page gives the full list of installed network adapters together with their state.
Figure 79. Network page.
Network connectors on the front panel of the NetUP streamer are marked as follows:
On the panel 1 2 3 4 5 6
In the web interface eth0 eth1 eth2 eth3 eth4 eth5
The Setup routing button opens routing table (see Routing table window on page 86). The
VLAN button opens the interface to virtual network adapters (see VLAN window on page 86).
• Interface column lists the system names of the adapters;
• Status lists the adapter state (ON / OFF);
• MAC lists MAC addresses of network adapters;
• IP lists the adapters’ IP addresses;
• DHCP shows the DHCP state (Running / Stopped);
• Actions column lists the possible operations with the given adapter:
° Configure – configure adapter (see Configure window on page 86);
° DHCP – set up DHCP for this adapter (see DHCP configuration window on page 87);
° Statistics – show graphical load statistics for this adapter.
85

Routing table window
Routing table may be edited with Add and Remove buttons.
Figure 80. Routing table.
To set the default gateway, enter 0.0.0.0 for Destination and also 0.0.0.0 for Mask.
VLAN window
To create new virtual LAN interface based on the selected physical interface, enter VLAN ID
and press Add. A new VLAN with name composed of the physical LAN’s name and the ID will
be created.
Figure 81. VLAN window.
To remove a VLAN, press Remove in the corresponding row.

Using the newly created VLAN may require some tuning on the UCC side, see Usage exam-
ples: Adding new network interface on page 70.
Configure window
This window contains configuration options of network adapter.
Figure 82. Adapter configuration.
86
Web interface
For convenience parameters are grouped in three blocks:
• Adapter Information
This block shows the adapter’s system name (Adapter) and MAC address;
• IP Addresses
Contains IP addresses assigned to this adapter. To remove any address (unless there is only
one left), press Remove button next to it. To change an address, type it in the input field and
press Save. To assign an additional IP address for the adapter, type IP and Mask values into
the corresponding input fields and press Add.
DHCP configuration window

This window provides comtrols for setting up DHCP.
Figure 83. DHCP configuration window.
First IP address and Last IP address input fields are intended to enter the boundary values
of the IP addresses pool. Start and Stop buttons serve to start and stop the service.
Security
This page contains interface for changing the administra-
tor's password (for default value see Starting web interface
on page 73). To do so, type the new password twice in the
New Password and Repeat Password fields and press Up-
date.
Passwords to FTP access for uploading content and firm-
ware are bound to be identical to the administrator’s pass- Figure 84. Security page.
word, so they are updated automatically along with it.
87

Services
This page lists existing system components (Middleware, Billing, etc).
Figure 85. Services page.
• Status column displays the current status of components (Running / Stopped).

• Actions lists the possible operations with the given component (Start / Stop).
Tunneling & IGMP

This page provides an interface to the following services:
1. Multicast Router acting as an IGMP querier;
2. Virtual Tunnel – a tunneling connection to the server.
Figure 86. Tunneling & IGMP page.
• Status column displays current status of services (Running / Stopped).

• Actions lists the possible operations with the given service (Enable / Disable).
A virtual tunnel is a technology that may be used by the NetUP technical support team to re-
motely control your server. To provide a virtual tunnel, your server must have a static IP address.
Besides, you have to send the etc/vtund.conf file to NetUP.
About
This page displays the version number of IPTV Complex and build numbers of individual
systems.
88
Web interface
Connections
This page displays the connections between the systems of IPTV Complex (including indi-
vidual STBs). For each system it lists the IP address, port, and protocol in which it interacts with
other systems.
Figure 87. Connections page.
This page is absent on streamers.
Storage
This page summarizes the disk space usage info.
Figure 88. Storage page.
89
90
STB SETUP 8
STB client theme (style and language settings, including images, interface text, etc.) may be
updated and uploaded to user STBs. The guidelines for altering and uploading of style and lan-
guage files are given below (see Updating user theme). To upload the modified user style and
language files to the server, use the web interface (see Styles and Translations on page 84). Up-
loaded files may be selected and installed to a particular STB via the STB interface itself (see
STB Client Interface: Settings on page 108).
The complete firmware update, as well as some other vendor-specific operations are also per-
formed via the corresponding pages of the web interface (see Firmware update on page 81 and
STB management on page 82). Same operations may be performed manually with the use of
specialized software, as described in Amino AmiNET on page 93 and D-Link on page 96. For
more hints on low-level STBs debugging see STB diagnostics on page 129 and Amino STB
troubleshooting on page 129.
The firmware development tools, as well as the means of downloading firmware to the STBs,
should be requested from the manufacturer.
Updating user theme

The user theme consists of style part and language part. The former includes images, colors,
font definitions, and other parameters of user interface screens. Existing theme may be down-
loaded from the live system (see Web interface: Styles on page 83 and Translations below) in
the form of *.zip archives. Modified themes can be uploaded on the same pages.
Note that each user-altered theme is bound to the firmware of particular build, and
needs to be updated together with it.
The archives for upload must contain only the fixed list of files with predefined case-sensitive
names. Themes with altered directory structure would be rejected by the system.
Style archive must contains the version for one particular resolution (it is specified on upload-
ing) and may miss some files. Missing files would be substituted with those from the default
theme for this resolution. Extra files, if any, would be ignored.
Language archive must contain a single file named language.ts.
Style archive contains the menu.ini file which describes the menu structure. Complete re-
moval of a portion of this file related to some particular interface screen renders that screen inac-
cessible to the users.
Updated theme files are sent over the network as a UDP multicast stream to the given multi-
cast address. The use of multicast allows to transmit a file to an arbitrary number of clients using
just one stream. Client STBs would download the new files automatically after the next reboot.
91

Changing image
To change one of the interface images:
1. Download and unzip style-source.zip.
2. Find the image file you intend to change by browsing through the images in the subfolder of
image-set intended for the desired resolution.
3. Replace the file in question with your custom image, which must have similar size in pixels
and similar name.
4. (Optional) Remove all unmodified style files.
5. Create a zip archive containing the style folder and download it to the server.
Changing color
To change the interface colors:
1. Download and unzip style-source.zip.
2. Find the color descriptions in the style file for the desired resolution (see color/*.ini):
editable_background="white"
highlight_background="#3366cc"
title_background="#4d697c"
3. Change the colors:

editable_background="#f0f0ff"
highlight_background="#6633cc"
title_background="#586060"
4. Save the style file.

5. (Optional) Remove all unmodified style files.
6. Create a zip archive containing the style folder and download it to the server.
Changing text label

To change one of the text labels:
1. Download and unzip language-source.zip.
2. Find the text label in question in the language file:
<message>
<location filename="menu_screens/screen_system_ infor-
mation.ui" line="140"/>
<source>MAC address</source>
<translation type="unfinished"></translation>
</message>
3. Edit the label:

<translation>Direccion MAC</translation>
92
STB setup
4. Save the language file as language.ts.
5. Create a zip archive containing the language file and download it to the server.
Amino AmiNET
External DHCP settings
The DHCP server, among other duties, informs the STBs about the IP addresses that the firm-
ware updates come from. If for some reason setting up a DHCP server is unsuitable, these param-
eters may be set up manually (see Manual setup on page 94) on each STB.
STBs of various models (or at different steps of upgrade) may require different updates and,
consequently, must be recognized by their ID strings and directed to different IP addresses. The
example dhcpd.conf distributed by NetUP contains a number of sections related to different
STBs.
Normally the Middleware server is configured to provide the DHCP service. When using a
third-party DHCP server, one should copy all the needed sections to its config file.
Below is a fragment of dhcpd.conf config file related to the Amino AmiNET110 STBs:
class "AmiNET110 mboot"
{
If the STB if on the first stage of update,

match if (option vendor-class-identifier
="aminoAMINET11xmboot")
or ((substring(option vendor-encapsulated-options, 2, 9)
="AMINET11x")
and (substring(option vendor-encapsulated-options, 13, 5
="mboot"));
it is provided with the IP address and port number to download bootstrap.signed:

vendor-option-space AMINO;
option AMINO.address 225.50.50.50;
option AMINO.port 11111;
}
class "AmiNET110 upgrd"
{
93

On the next stage,
="Aminoaminet110upgrd")
or ((substring( option vendor-encapsulated-options,2,9)
="aminet110")
and (substring( option vendor-encapsulated-options,13,5)
="upgrd"));
it is directed to another address to download mc2.mcfs:

option AMINO.address 225.50.50.51;
option AMINO.port 11111;
}
class "AmiNET110 fisys"
{
Finally, when the upgrade is over (or if it was not needed from the very beginning),
="Aminoaminet110fisys")
or ((substring( option vendor-encapsulated-options, 2, 9)
="aminet110")
and (substring(option vendor-encapsulated-options, 13,5)
="fisys"));
the AMINO.address and AMINO.port parameters are not set; instead, the STB is provid-
ed with the time zone setting for further work:
option AMINO.timezone="MSK-3MSD-4,M3.5.0/2,M10.5.0/2";
}
Manual setup
Network parameters
The network parameters which are normally set by DHCP (see External DHCP settings on
page 93) may be also entered manually for an individual STB, together with some other parame-
ters. To do that, connect to the STB via telnet and set the following parameters using the lib-
config-set command:
libconfig-set NORFLASH.DHCP N
libconfig-set NORFLASH.IPADDR 10.1.2.3
libconfig-set NORFLASH.NETMASK 255.255.255.0
libconfig-set NORFLASH.GATEWAY 10.1.2.1
libconfig-set NORFLASH.DNS 10.1.2.1
libconfig-set NORFLASH.TIME_SERVER 10.1.2.1
94
STB setup
libconfig-set NETCONF.DOMAIN iptv
Telnet access to STBs is protected by a password which may be reset remotely, see
Password on page 96.
Here the NORFLASH.IPADDR and NORFLASH.NETMASK parameters refer to the STB itself
and may be set arbitrarily, NORFLASH.GATEWAY must correspond to the gateway IP address,
while NORFLASH.DNS and NORFLASH.TIME_SERVER must be set to the IP address of Mid-
dleware server.
The following four parameters contain the IP addresses and ports of multicast delivery of the
two parts of firmware. Exact names of parameters may vary for different STBs. Below is an ex-
ample for Amino AmiNET110:
libconfig-set NORFLASH.MULTICAST_BOOTSTRAP_GROUP 225.50.50.50
libconfig-set NORFLASH.MULTICAST_BOOTSTRAP_PORT 11111
libconfig-set NORFLASH.MULTICAST_UPGRADE_GROUP 225.50.50.51
libconfig-set NORFLASH.MULTICAST_UPGRADE_PORT 11111
Time zone
Time zone may be also assigned by running the libconfig-set command via telnet. The
NORFLASH.TIME_ZONE parameter should be set to time zone in any of the following formats:
• Posix time zone name (Europe/London);
• Common abbreviation (GB-Eire);
• Full Posix specification (GMT0BST-1,M3.5.0/01:00,M10.5.0/02:00).
Output signal parameters

Output resolution for HDMI may be set as follows:
libconfig-set NORFLASH.OUTPUT_RESOLUTION HD720P50
libconfig-set SETTINGS.GFX_RESOLUTION HD720
Possible values for NORFLASH.OUTPUT_RESOLUTION include:

• HD480P59
• HD576P50
• HD720P50
• HD720P59
• HD1080I50
• HD1080I59
The ability to work in each of these regimes depends on the versions of STB hardware and
firmware, as well as on the parameters of the output device itself.
Rollback to default setting (determine maximum resolution automatically) is done as follows:
libconfig-set NORFLASH.OUTPUT_RESOLUTION SDAUTO
95

libconfig-set SETTINGS.GFX_RESOLUTION ""
Output signal type is set as follows:

libconfig-set NORFLASH.OUTFMT <Type>
where <Type> may be selected among:

• CVBS-RGBOFF (for the signal of Composite type)
• LC-RGBOFF (for S-Video)
• CVBS-RGBON (for Composite + RGB)
• CVBS-LC (for Composite + S-Video)
Output screen aspect ratio is set as follows:
libconfig-get SETTINGS.DISPLAY_MODE <Format>
where <Format> may be selected among:

• "panscan" (4:3 aspect ratio, pan and scan presentation mode);
• "letterbox" (4:3 aspect ratio, letterbox presentation mode);
• "widescreen" (16:9 aspect ratio);
• "ignore" (stretch image to the screen).
Password
Password required for the telnet access to an STB may be changed with the use of the
STBremoteconf utility installed on the Middleware server. The command is to be called as
follows:
STBremoteconf <IP address of STB> CHANGE-PWORD <username>
When executed, this command will prompt you to enter the new password.
D-Link
Forced update
If the automatic multicast upgrade fails for any reason, connect to the STB by telnet and start
the mcup program (having previously copied it to the STB, if necessary). This program will per-
form firmware update by downloading the new version from the multicast address
226.1.2.5:1000.
Manual setup
Update
In case if the STB does not accept the update, either request the instructions from the vendor,
or use the following (though not verified by vendor) method:
1. Start a telnet connection to the STB;
96
STB setup
2. Copy the /proc/mtd and /proc/meminfo files to any location outside of /proc;
3. Unmount /proc;
4. Make /proc writable;
5. Edit the mtd file to make it look as follows:
dev: size erasesize name
mtd0: 01200000 00020000 "a0_rootfs"
mtd1: 00200000 00020000 "html"
mtd2: 00200000 00020000 "kernel"
mtd3: 001c0000 00020000 "a0_kernel"
mtd4: 00440000 00020000 "b0_rootfs"
mtd5: 000c0000 00020000 "cfe"
mtd6: 00080000 00020000 "splash"
mtd7: 00280000 00020000 "a0_config"
mtd8: 00020000 00020000 "variable"
mtd9: 00020000 00020000 "misc"
6. Copy /proc/mtd and /proc/meminfo files over their previous location.

If the telnet connection to STB is impossible, request the further instructions from the vendor.
Output signal parameters

STB output resolution is set by default to HD720. To set another output resolution, include
the following lines into the /etc/sysmgmt/settings file:
OUTPUT_RESOLUTION=HD1080I
for HD1080 (50Hz), or

OUTPUT_RESOLUTION=AUTO
to autodetect resolution.
Output signal type is set by the OUTPUT_CHANNEL variable, which may take one of the fol-
lowing values:
• SD_CH_COMPOSITE
• SD_CH_COMPONENT
• SD_CH_SVIDEO
97
98
STB CLIENT INTERFACE 9

STB Client's interface is reproduced on the TV screen by means of the set-top box. This in-
terface enables the customer to:
• Select and view TV channels;
• Select, order and view movies from VoD servers;
• Select show time and view movies from the Virtual Cinema servers;
• Set language and interface settings, select the tariff plan to switch to, view financial statement;
• Control the process of viewing movies and TV programs.
Setting up the additional functionality (volume control) of the Amino AmiNET remote con-
trol is described in Setting up Amino remote control on page 135.
For the special edition of STB client integrated with hotel property management systems, see
STB Client Hotel Edition on page 113.
For correct operation of the system the Middleware server must be used as its DNS
server. If a different DNS server is used, it must be set up to resolve the .iptv zone to
the Middleware address, and also to include it in the list of default suffixes for substi-
tution.
Startup
At first launch the user is prompted to enter the activation number. On subsequent launches
the authorization is performed automatically.
Figure 89. Activation screen.
99

If the activation number has been entered incorrectly for 10 times, further attempts
will be blocked and the requests counter should be reset as described in Resetting ac-
tivation requests counter on page 68.
Then the style selection screen will show up.
Figure 90. Primary style selection screen.
If the selected style does not match the TV’s physical resolution, then the style selection
screen will also appear on the next launches, until a proper style is set.
On the next step the user is prompted to select interface language.
Figure 91. Primary language selection screen.
100
STB Client Interface

Style and language may be changed afterwards as well (see Settings on page 108).
On Amino AmiNET 130 STBs working via HDMI the output resolution may be set up
manually, see Manual setup on page 94.
After authorization and primary selection of style and language (these steps are skipped on
subsequent launches) one of the user interface screens will show up.
If screen locking password is set up in the system (see Settings on page 108 for setting and
unsetting the password), the lock screen will appear first, prompting the user to enter this pass-
word for unlocking.
Figure 92. Lock screen.
In case if the STB is physically disconnected from the network, it boots into the offline mode.
This can be verified by the Not connected line in the Middleware address field on the Network
Information screen (see Settings). To switch to the normal mode, restore the network connection
and reboot the STB.
Common features
The menu with partially transparent background is superimposed over the playing content
and can be enabled or disabled by pressing Menu button of the remote control panel.
Interface screens are split into several sections. The tree menu placed at the left is shared by
all screens. As a rule, the remote control buttons Up and Down serve to switch between menu
items of the same level, while Right and Left are used to switch between menu levels and open
the selected menu item. Other remote control buttons may possess specific meanings which are
described on each screen separately.
When the screen contains a list of content items of some kind, one of which is currently play-
ing, this content is marked in the list with the sign (or maybe, or , if the reproduction is
paused or stopped).
Textual information, whenever required, may be entered by means of the virtual keyboard,
which is revealed or hidden by pressing the Rec button of the remote control panel. Use the ar-
rows and digit keys to navigate the keyboard. Repeated strokes of the same digit key selects the
letters from the column below it in a cyclic order, akin to typing on a cell phone. Case shift is
made by the ABC/abc buttons of the virtual keyboard. Cyrillic layout option is also provided
(ru/en).
101
Figure 93. Virtual keyboard.
The replay is controlled by video buttons of the remote control panel. VoD content may be
fast-forwarded with the speed up to 128x, or rewind with the same maximum speed. TV content
may also be paused or scrolled fast (a feature known as Time-Shifted TV) if the given channel is
recorded (see TVoD system on page 42).
When a video content with multiple audio tracks is playing, pressing the yellow function but-
ton switches between the tracks in a cyclic order.
Regardless of the menu state, whenever a video content starts or stops playing or rewinding,
a status bar appears on the screen. It also may be summoned by the blue function button while the
menu is hidden.
Figure 94. Status bar (play stopped).
When a VoD content is playing or rewinding, the status bar also displays its present moment
and total length.
Figure 95. Status bar (fast forward).
When a TV content is playing, the status bar also contains TV program for the given channel.
Figure 96. Status bar with TV program.
In playing mode the status bar disappears automatically after some delay. In other regimes it
stays on the screen until hidden by the red function button.
102

Viewing TV channels
Available screen lists all channels available according to the user’s tariff plan (see Creating
a tariff plan on page 59) and provides an Add to favorites option. The program guide for the
highlighted channel is shown in the bottom part of the screen.
Figure 97. Available channels screen.
Favorite screen lists selected channels with the options of viewing and removing from the fa-
vorites.
Figure 98. Favorite channels screen.
103

Channel starts running after pressing OK. Channel may be selected either with Up and Down
buttons of the remote control panel, or by dialing its number in the list with digit keys. Numbers
are initially assigned to channels in order of addition, and may later be changed arbitrarily.
The EPG screen displays the program of telecasts when available (it may originate from the
streamer, see Adapter configuration window: Send EPG to the middleware on page 78, or may
be entered manually by the administrator, see Setting up telecasts program schedule on
page 49).
Figure 99. TV program screen.
Detailed program guide for the highlighted channel is shown in the bottom part of the screen.
Current and future programs are marked with . Finished programs are marked with . By
pressing OK the focus switches to the bottom part of the screen. In this regime one may schedule
a switch to any program (also by pressing OK; if the program has already started, the switch oc-
curs immediately) or a notification (by pressing the green function button). Programs associated
with scheduled switches or notifications are marked in the list with symbols or , corre-
spondingly. The complete list of all scheduled events is available on the Scheduler screen (see
Additional on page 110).
Initially the screen displays the program for the current hour. By pressing Right/Left the pro-
gram for other moments in the future may be retrieved. There is also an option of switching to
records. In this regime Right and Left buttons provide the way of navigation between different
time instants in the past. Available TVoD records are marked with , non-recorded programs are
denoted .
TV groups screen lists available groups of TV channels, if the user’s tariff plan contains any,
and provides the functionality of enabling and disabling those of them which are not enabled by
default.
104

Viewing VoD
The Available movies screen lists the already ordered movies. To view a movie, select it
among the list and press OK. The movie will start reproducing.
Figure 100. Available movies screen.
To order a movie, one may use the Order by group, Order by genre and Order by name
screens, each listing content items included in the user’s tariff plan with Mandatory option off
(see Creating a tariff plan on page 59).
The description of the highlighted movie is shown in the bottom part of the screen.
To order the highlighted movie, press OK.
Figure 101. Order movies by name screen.
Ordering a movie will require a financial password, if it is set (see Settings on page 108).
105

The two remaining screens in this section constitute the virtual cinema interface. On the Or-
der seances screen there is a list of nVoD content included in the user’s tariff plan (see Creating
a tariff plan on page 59).
Figure 102. NVoD ordering screen.
Once ordered, the movies become available in the Available seances screen.
Figure 103. Available seances screen.
When a movie is selected, its program schedule appears (see Setting up nVoD program
schedule on page 54), including the already started shows. Once a show is selected, the sched-
uled switch to it is set up. If the selected show is already running, the reproduction will start im-
mediately.
Listening to radio
The radio listening interface contains two screens, namely, Available and Favorite. Their
functionality is analogous to that of the similarly named screens of TV channels interface. That is,
Available contains a pool of radio programs that may be selected and added to favorites, while on
Favorite screen you may start playing the selected program.
106

Personal account
The interface of account options consists of three screens, namely Information, Replace tar-
iff plan, and Financial report.
Information displays the current tariff plan, card validity period, balance, and credit.
Figure 104. Information screen.
Replace tariff plan provides the interface for switching to another tariff plan by selecting it
from the list. The list is composed of tariff plans that overlap by roles (i.e. have some roles in
common, see Editing a tariff plan, step 6 on page 60) with the current one.
Figure 105. Replace tariff plan screen.
107

Financial report displays the financial report, i.e. the history of payments and expences.
Figure 106. Financial report screen.
Settings
The Settings interface consists of the following screens.
Security screen contains the interface for setting, changing, and unsetting various passwords:
Figure 107. Security screen.
• Unlock password. Once set, this password is required to start the STB interface after each
hardware reboot;
• Financial password. Once set, it is requested before every finance-related operation, like
buying content, changing the tariff plan, etc.;
• Parental password. Once set, it is requested for gaining access to an adult content (this prop-
erty of the content is derived from its genre attribution).
To unset any password, change it to empty string.
108

System information screen lists the IP address, subnet mask, MAC address of the STB,
IP address of the Middleware server, and the firmware revision number.
Figure 108. Network information screen.
Styles screen contains the list of available custom user styles for STB interface. See Web in-
terface: Styles on page 83 for uploading user styles).
Figure 109. Style selection screen.
109

Languages screen contains the list of available language packs for STB interface. See Web
interface: Translations on page 84 for uploading user language packs).
Figure 110. Language selection screen.
Additional
Scheduler screen displays the list of scheduled events, including switches, notifications, and
alarm clocks. An alarm clock event may be set up on this very screen. At scheduled time it
switches TV on at top volume.
Figure 111. Scheduler screen.
Alarm clock works even when the STB is in standby mode.
110

Internet screen (present only on Amino AmiNET 130) implements basic functionality of a
web browser.
Figure 112. Internet screen.
111
112
STB CLIENT HOTEL EDITION 10

Hotel edition is a special edition of STB client tailored for integration with the hotel property
management systems (PMS). Usage of this version imposes some extra requirements concerning
the properties of users and tariff plans (see Preparations on page 113). Currently, the hotel edi-
tion is compatible with MICROS-Fidelio systems supporting the FIAS protocol.
STB Client's multi-language interface is reproduced on the TV screen by means of the set-top
box and provides the following services:
• Welcome message on guest check-in;
• Hotel information page;
• Selection and viewing of TV channels and movies;
• Auto posting TV services from the IPTV system to the PMS system;
• Hotel bill preview;
• Messages from reception;
• Express checkout;
• Setting room status (dirty/clean) via TV for the housekeeping service.
tution.
Preparations
To use the STB client integrated with a hotel property management system, an associated cus-
tomer for each room in the hotel should be created in IPTV Middleware. The said customer must
have the following properties:
• Customer’s type is set to Individual;
• Customer has no associated persons (instead, a person is created automatically on the client’s
check-in and removed on check-out);
• Customer has one and only one personal account, whose ID is equal to the room number;
• Customer’s account is permanently blocked (it is going to be unblocked automatically on the
client’s check-in and blocked again on check-out);
• Account’s credit is not set (i.e. set to 0);
• Account is linked to a tariff plan, see the requirements below.
The tariff plan must have the following properties:
• State is set to Active;
• State of every service is also set to Active;
113

• Free TV services have their Mandatory option set on, Blockable option set off, and tariffica-
tion type set to Periodic prepaid;
• Paid TV services have their Mandatory option off, Blockable on, and tariffication type set to
Full prepaid;
• All TV services are linked to media groups rather than to individual content items;
• VоD services have their Mandatory option off and Blockable on.
• Radio services have their Mandatory option on, Blockable off, tariffication type set to Peri-
odic prepaid, and price set to 0;
• nVоD services have their Mandatory option off and Blockable on;
• One-time, periodic, and TVoD services, as well as bonuses, are not allowed.
Setting up the connection with the PMS, as well as other possible preparations, are performed
by NetUP upon installation of the system.
Startup
At first launch the user is prompted to enter the activation number. This is normally done by
the service personnel upon installation of the system. From then on, the authorization is per-
formed automatically.
Figure 113. Activation screen.
If the activation number has been entered incorrectly for 10 times, further attempts
will be blocked and the requests counter should be reset as described in Resetting ac-
tivation requests counter on page 68.
114
STB Client Hotel Edition

On the client’s first launch after check-in, the welcome screen will show up.
Figure 114. Welcome screen.
Welcome screen is actually a dynamic web page located on the Middleware server at
/netup/sysconfig/hotel/welcome.php. Client’s name is passed to the
page via the query string parameters first_name, middle_name, and
last_name; two-letter ISO language code is passed as lang.
Client’s name and language are communicated to the STB client by the hotel PMS. Language
may be changed by the client afterwards (see Settings on page 118).
On subsequent launches, one of the user interface screens will show up. If screen locking
password is set up in the system (see Settings on page 118 for setting and unsetting the pass-
word), the lock screen will appear first, prompting the user to enter this password for unlocking.
Figure 115. Lock screen.
In case if the STB is physically disconnected from the network, it boots into the offline mode.
This can be verified by the Not connected line in the Middleware address field on the Network
Information screen (see Settings). To switch to the normal mode, restore the network connection
and reboot the STB.
115

Common features
The menu with partially transparent background is superimposed over the playing content
and can be enabled or disabled by pressing Menu button of the remote control panel.
Interface screens are split into several sections. The tree menu placed at the left is shared by
all screens. As a rule, the remote control buttons Up and Down serve to switch between menu
items of the same level, while Right and Left are used to switch between menu levels and open
the selected menu item. Other remote control buttons may possess specific meanings which are
described on each screen separately.
When the screen contains a list of content items of some kind, one of which is currently play-
ing, this content is marked in the list with the sign (or maybe, or , if the reproduction is
paused or stopped).
Textual information, whenever required, may be entered by means of the virtual keyboard,
which is revealed or hidden by pressing the Rec button of the remote control panel. Use the ar-
rows and digit keys to navigate the keyboard. Repeated strokes of the same digit key selects the
letters from the column below it in a cyclic order, akin to typing on a cell phone. Case shift is
made by the ABC/abc buttons of the virtual keyboard. Cyrillic layout option is also provided
(ru/en).
Figure 116. Virtual keyboard.
The replay is controlled by video buttons of the remote control panel. VoD content may be
fast-forwarded with the speed up to 128x, or rewind with the same maximum speed. TV content
may also be paused or scrolled fast (a feature known as Time-Shifted TV) if the given channel is
recorded (see TVoD system on page 42).
When a video content with multiple audio tracks is playing, pressing the yellow function but-
ton switches between the tracks in a cyclic order.
Regardless of the menu state, whenever a video content starts or stops playing or rewinding,
a status bar appears on the screen. It also may be summoned by the blue function button while the
menu is hidden.
Figure 117. Status bar (play stopped).
116

When a VoD content is playing or rewinding, the status bar also displays its present moment
and total length.
Figure 118. Status bar (fast forward).
When a TV content is playing, the status bar also contains TV program for the given channel.
Figure 119. Status bar with TV program.
In playing mode the status bar disappears automatically after some delay. In other regimes it
stays on the screen until hidden by the red function button.
Multimedia
TV channels screen lists all channels available according to the user’s tariff plan (see Creat-
ing a tariff plan on page 59). The program guide for the highlighted channel is shown in the bot-
tom part of the screen. The reproduction starts after selecting an entry and pressing OK.
Figure 120. TV channels screen.
TV groups screen lists available groups of TV channels, if the user’s tariff plan contains any,
and provides the functionality of enabling and disabling those of them which are not enabled by
default.
117

Movies screen lists the VoD movies. To view a movie, select it from the list and press OK.
Then a movie is either purchased (if not yet), or otherwise starts playing. The description of the
highlighted movie is shown in the bottom part of the screen.
Figure 121. Movies screen.
Ordering a movie will require a financial password, if it is set (see Settings on page 118).
Settings
The interface of this group consists of four screens.
Information displays the current tariff plan, card validity period, and balance.
Figure 122. Information screen.
118

System information screen lists the IP address, subnet mask, MAC address of the STB,
IP address of the Middleware server, and the firmware revision number.
Figure 123. System information screen.
Security screen contains the interface for setting, changing, and unsetting various passwords:
Figure 124. Security screen.
• Unlock password. Once set, this password is required to start the STB interface after each
hardware reboot;
• Financial password. Once set, it is requested before every finance-related operation, like
buying content, changing the tariff plan, etc.;
• Parental password. Once set, it is requested for gaining access to an adult content (this prop-
erty of the content is derived from its genre attribution).
To unset any password, change it to empty string.
119

Languages screen contains the list of available language packs for STB interface. See Web
interface: Translations on page 84 for uploading user language packs).
Figure 125. Languages screen.
Services
Bill displays the financial report, i.e. the history of payments and charges for the hotel servic-
es, not limited to the IPTV-related ones. Moreover, it provides an option of self-checkout.
Figure 126. Billing screen.
120

Messages screen displays the messages arriving via the hotel internal messaging system.
Figure 127. Messages screen.
Scheduler screen displays the list of scheduled events, including switches, notifications, and
alarm clocks. An alarm clock event may be set up on this very screen. At scheduled time it
switches TV on at top volume.
Figure 128. Scheduler screen.
Alarm clock works even when the STB is in standby mode.
Internet screen (present only on Amino AmiNET 130) implements basic functionality of a
web browser.
121

Hotel info displays the general information page.
Figure 129. Hotel info screen.
Hotel info is actually a static web page located on the Middleware server at
/netup/sysconfig/hotel/info.html .
Upon pressing Rec on this screen, STB client requests the housekeeper’s password and then
opens a special screen where a housekeeper may specify the status of the room.
Figure 130. Room status screen.
122
PC CLIENT 11
PC client is an application for PC that covers the functionality of an STB client running on an
STB attached to TV.
tution.
All settings and content selection are performed in the main window of the program. Video
content, on the other hand, is reproduced in a separate window, which also contains the corre-
sponding controls and is capable of switching to full-screen mode.
The interface elements are grouped into several tabs. The main menu stays on the left and is
accessible from any tab.
On first launch the program requests
the activation code.
Figure 131. Activation window.
123

TV
This tab contains the interface for selecting and viewing TV channels.
Figure 132. List of channels.
On the right there is a list of all channels available according to the user’s tariff plan (see Cre-
ating TV or TVoD content on page 47, Creating a tariff plan on page 59).
Refresh button refreshes the list of channels. Add to playlist add the selected chan-
nel (or channels, as the list supports multiple selection) to an existing or new playlist.
The following viewing regimes are available for the list:
• List mode shows just the list without any extra info;
• Show TV program also shows the TV program for the selected channel;
• Show channel description also shows the description of the selected channel.
Pressing Play or double-clicking on a list item starts playback of the selected TV content
(see Playback window on page 126).
Double-clicking on a TV program item starting in the future causes cyclic change between
Switch to and Notify states; double-clicking on a telecast in the past starts playing TVoD, if
the said telecast has been recorded.
VoD
This tab contains the interface for selecting and viewing VoD content.
124
PC Client
On the right there is a list of available content. Movies may be added to palylist. Once a con-
tent item is selected, its description appears below. Pressing Order opens the Market tab
where more movies can be ordered. Pressing Play or double-clicking on a list item starts
playback of the selected video content (see Playback window on page 126).
Radio
This tab contains the interface for selecting and listening radio content, essentially similar to
that for the TV content.
Market
This tab contains the lists of movies, NVoD shows, and TV channels available for sale, all on
separate second-level tabs. The lists may be filtered by genre or by name.
Pressing Buy or double-clicking on a list item opens the
order confirmation window that shows once more the name of
content, its price, and period of validity.
Figure 133. Order

confirmation window.
Playlists
This tab contains the register of playlists composed by the user. There is an interface for de-
leting playlists ( ) or creating new ones ( ), as well as removing content from playlists
( ). Pressing Play or double-clicking on a list item starts playback of the selected content
(see Playback window on page 126).
Settings
Interface page contains the following interface settings flags:
• Playback TV on one click;
• Playback last content on startup.
Finances page contains the summary of financial information, as listed below.
• Related to the user’s personal account:
° State (active or blocked);
° Balance at the start of current period;
° Payments during the current period;
° Charge-offs during the current period;
° Current balance.
125

• Related to the user’s access card:
° State;
° Period of validity.
• Related to the tariff plan:
° Current plan;
° Next plan (may be changed).
Mini mode
Minimize button switches the program’s main window to mini mode and back. In this
mode the window is sized down to contain the left menu alone. Lists of content items are shown
directly inside the menu, and playback is started by single click. Menu items that can not be
shown in this mode (Market), when selected, cause switch back to normal mode.
Playback window
Playback window is intended for video content playback.
Figure 134. Playback window.
The control panel located in the bottom part of the window provides the following functions:
• Back (to the left of the position bar), depending on the current state, may slow down the
forward wind, switch to rewind, or speed up the rewind. The current state, including speed
and direction of playback/rewind, is also shown on the panel.
• Forward (to the right of the position bar), depending on the current state, may slow
down the rewind, switch to the forward wind, or speed up the forward wind.
• Show menu brings up the main window of the program.
• Hide panel hides the control panel. Also, the panel hides by itself after 3 seconds of us-
er’s inactivity. To open the panel, either click once anywhere in the playback window, or hov-
er mouse through the window’s bottom area.
• Fullscreen toggles the fullscreen mode. Double-clicking anywhere in the playback win-
dow has the same effect.
• Stop stops the playback.
• Play starts or resumes the playback.
• Pause pauses the playback.
126
PC Client
• Prev. switches to the previous content item in the playlist or in the content list, depending
on the window from which the content has been selected.
• Next switches to the next content item in the playlist or in the content list.
• Sound toggles the mute mode.
• Size may be dragged to resize the window arbitrarily. It also has the con-
text menu with a variety of predefined standard window sizes.
127
128
SYSTEM MAINTENANCE 12
Backup copies
Automatic backup copies are created daily. Besides, a backup may be created at any time via
web interface (see Backup on page 84).
To roll forward an older backup copy, first create a current backup, and then stop all IPTV
Complex systems. Backup tables should be rolled forward manually one by one via the SQL cli-
ent. Changed config files should be copied over the current ones. Extreme caution must be taken,
since wrong action sequence may lead to loss of data.
To set up daily automatic download of the backup files, set up the download program (for ex-
ample, wget) to get the data from the URL containing the authentication data:
http://login:password@10.1.0.251/admin/?module=backup&
file=backup_auto.tar.bz2
STB diagnostics
The STB client has an event log which is kept in the RAM and flushed on reboot. To view the
full log, connect to the STB by telnet and type logread.
To view just the new events as they are coming, execute logread -f.
The logread -f command is not available on Amino AmiNET 110 STBs.
Amino STB troubleshooting

Debugging cable connection
If both the regular mass update and individual update fail (that is, if due to some firmware
fault or other reason the STB does not download newer firmware build, and also neither accepts
STBremoteconf commands nor allows remote connection by telnet), the last-ditch effort to re-
vive the STB may be made with the debugging cable. The cable is supplied by the STB manufac-
turer or vendor.
Remove the STB’s outer case and attach the connection cable to the slot named below so as
to face the square-framed hole with its missing pin.
Amino 110 J7
Amino 125 J4
Amino 130 J7
129
Figure 135. Debugging cable connection.
When wired to a PC via direct cable connection, the STB may be controlled with a terminal
program.
The system must have virtual COM port driver installed.
The connection parameters are:

Speed (bit/s) 115200
Data bits 8
Parity None
Stop bits 1
Reboot the STB with the cable connected. After some booting messages, the following
prompt will appear:
Hit ENTER to stop normal operation ...
I>
To display the list of available commands, type help:

I>help
Amino Communications IntActOS-32 v1.44 on AMINET11x with 32Mb
RAM
Processor: 51510950 running at 252.000 MHz
bootos,cache,configure,go,help,time,rem,reset,show,sprog
testled
130
System maintenance
change,copy,delete,details,device,dir,format,
fs,load,makefs,rename,run,save,type,verify
mputgif,setavc
mboot
To display the list of parameters, type show all:

I>show all
Locked : 00
BoxID : 701608F017310
BoardRev : 2
VideoMode : 1
OutFormat : 0
RFChan : 166
RFMode : 2
RFFreqTbl : 0
CAID : F0F0F0F0
NDSSoftwareVersion : 00000000
NDSDriverVersion : 00
ManufacturerID : 1D
STBModelType : 01
HardwareVersion : 01
MACaddress : 00:02:02:1C:DB:7B
Ethernet : 0
UseDHCP : Y
IPaddress : 0.0.0.0
Gateway : 0.0.0.0
Netmask : 0.0.0.0
TimeServer : 0.0.0.0
DNS : 0.0.0.0
McastAdr : 0.0.0.0
McastPort : 0
The typical command sequence for restoration of STB is described below.

1. Set up the IP address and port from which the modern firmware is to be downloaded:
I>configure McastAdr 225.50.50.50
I>configure McastPort 11111
I>
131

2. Erase all existing files:
I>format
This will erase all files in device 0
Do you want to continue? (Y/N)
Checking Blocks... total size = 02000000
99%
Erasing...
99%
Bytes used = 0000A000

Bytes spare = 01FF6000
Bytes total = 02000000
3. Reboot the STB:

I>reset
During startup the STB will communicate to the address just set in order to download the
modern version of firmware.
In case if the STB’s public key for update files verification is modified by the vendor, request
the corresponding private key from the vendor and the non-signed firmware build from NetUP,
sign the firmware and upload it to the STB via one of the aforementioned ways.
In case if the STB itself is modified by the vendor so that the direct cable connection is im-
possible, ask the vendor for further instructions.
STB er ror codes

When a firmware error is detected, the STB would indicate the error code by LED flashing.
Each error code consists of two numbers and is represented by two groups of flashes separated by
a larger pause. First (i.e. major) number denotes the general type of error, with the possible values
summarized in the list below.
Major number Error type
1 Network issue (a connection error, a DHPC failure, etc). After 3 attempts STB
will start anyway, but with limited functionality. Requires manual restart once the
issue is resolved.
2 Code upgrade failure. STB reboots and tries again.
3 Security / crypto issue (bootloader). STB reboots.
4 Security / crypto issue (filesystem). Depending on the nature of the missing or
corrupted file, STB either reboots, or ignores the error and proceeds.
5 Miscellaneous errors. STB reboots.
6 Reserved for future use.
132
System maintenance
Major number Error type

7 Reserved for future use.
8 Crypto failure. STB keeps flashing code in endless loop.
9 Hardware failure. STB keeps flashing code in endless loop.
Below is the detailed list of errors.

Major # Minor # Error STB behavior
1 1 No network connection Tries 3 times and proceeds booting
1 2 DHCP lookup failure Tries 3 times and proceeds booting
1 3 I2C communication failed Tries 3 times and proceeds booting
2 1 TFTP download failure Reboots, !poweron file is not saved
2 2 BOOTP server not found Reboots, !poweron file is not saved
2 3 Multicast group not found Tries 3 times, reboots if unsuccessful
2 4 Multicast download timeout Tries 3 times, reboots if unsuccessful
2 5 Product file missing from running Uses REFLASH and then reboots
software
2 6 bin/products file missing from Reboots
downloaded software upgrade
2 7 bin/products file doesn't match STB Reboots
product (upgrade not suitable for this
STB product/platform type)
3 1 Verification of the download image Deletes the image if saved in the
failed flash. Tries 3 times, reboots if
unsuccessful
3 2 Signature check of the listfile.sig failed Deletes the image if saved in the
flash. Tries 3 times, reboots if
unsuccessful
3 3 listfile.sig is missing Erases the flash and reboots
3 4 Missing file in the NAND flash Erases the flash and reboots
according to listfile.sig
3 5 File check failed against listfile.sig Erases the flash and reboots
3 6 File found on the NAND flash not in Erases the flash and reboots
listfile.sig
3 7 Unable to decode the customer public Reboots
key on the box
4 1 Verification of the download image Deletes the image if saved in the
failed flash. Tries 3 times, reboots if
unsuccessful
4 2 Signature check of the listfile.sig failed Deletes the image if saved in the
Flash. Tries 3 times, reboots if
unsuccessful
133
Major # Minor # Error STB behavior

4 3 listfile.sig is missing or corrupted Erases the flash and reboots
4 4 Image DI is less than STB DI Deletes the image if saved in the

flash. Tries 3 times, reboots if
unsuccessful
4 5 Set DI failed Deletes the code contents of the flash
and reboots
4 6 STBremoteconf key not found Ignores command
4 7 STBremoteconf key failed to verify Ignores command
4 8 MD5 sum failure Rejects image
4 9 Number of entries in the listfile does not Rejects image

match with what was downloaded
4 10 No DI file found Reboots
5 1 NAND flash corruption Reformats the NAND flash
5 2 PID mismatch when upgrading the ROM Reboots
5 3 Failed to remove files on upgrade Reboots
5 4 Failed to set execute / start address in Clears the NAND flash

NAND flash
5 5 Kernel panic / no root FS Clears the NAND flash and if
unsuccessful, STB reboots
5 6 Invalid type of GIF file saved on the Deletes the file splash.gif
NAND flash
5 7 Failed to write files onto the NAND Clears the NAND flash
flash
5 8 Failed to gunzip the boot ROM image Rejects image and reboots
8 1 No master key found Keeps flashing code in endless loop
8 2 No customer key found Keeps flashing code in endless loop
8 3 Signature check of customer key failed Keeps flashing code in endless loop
8 4 (reserved) Keeps flashing code in endless loop
8 5 (reserved) Keeps flashing code in endless loop
8 6 Verify of IntactOS code failed Keeps flashing code in endless loop
9 1 Page write to ROM failed Keeps flashing code in endless loop
9 2 NAND flash hardware / format failure Keeps flashing code in endless loop
9 3 SDRAM access failure Keeps flashing code in endless loop
9 4 Communication to the Ethernet chip Keeps flashing code in endless loop

failed
134
System maintenance
Setting up Amino remote control
On Amino’s AmiNET remote controls with factory default settings, the Vol+, Vol-, and Mute
buttons would not work at all in the STB regime. However, some tuning described below may be
applied to render them operational.
With the remote control type 1 (white) perform the following se-
quence for each of the buttons Vol+, Vol-, and Mute:
1. Press TV and STB buttons simultaneously and hold until they both
flash steadily (approx. 2 seconds).
Steps 2 to 6 must be performed without delay, i.e. before that TV

and STB buttons fade out automatically.
2. Press STB.
3. Press the button in question (one of Vol+, Vol-, and Mute).
4. Press STB again.
5. Press again the button in question (same as in step 3).
6. Press TV and STB buttons simultaneously and hold until they
both fade out (approx. 2 seconds).
Figure 136. Amino

remote control type 1.
In case of the remote control type 2 (black), the procedure is dif-

ferent and generally easier, if somewhat esoteric. Perform the follow-
ing sequence once:
1. Press STB button and hold (approx. 2 seconds) until it flashes
twice.
2. Press the following number keys in order: 9, 9, 3.
3. Press again STB button and hold until it flashes twice.
Figure 137. Amino

To configure similar functionality on the remote controls of other remote control type 2.
varieties, contact the manufacturer.
135
136
Phone: +7 495 510 1025

Fax: +7 499 143 5521
Address: Russia, Moscow, Ulofa Palme str. 1, sect. 7
Post: 119311, Russia, Moscow, P.O. Box #87
E-mail: info@netup.tv
Web: http://netup.tv
Current version of this document is distributed together with the NetUP’s IPTV Complex and
is accessible via its web interface, see Documentation on page 75.
© NetUP Inc. All rights reserved. December 17, 2010

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IPTV_Complex_eng.

book Page 1 Friday, December 17, 2010 2:43 PM

NetUP IPTV Complex

DVB to IP Gateway / Streamer, CAS,

NetUP IPTV IPTV Complex. Administrator’s Guide

NetUP IPTV IPTV Complex. Administrator’s Guide

NetUP IPTV IPTV Complex. Administrator’s Guide

NetUP IPTV IPTV Complex. Administrator’s Guide

IPTV Complex Overview

NetUP IPTV IPTV Complex. Administrator’s Guide

Load balancer Middleware

VoD servers TVoD servers

STB STB STB

Figure 1. IPTV components and processes overview.

Figure 2. NetUP's IPTV Combine 4x.

NetUP IPTV IPTV Complex. Administrator’s Guide

Conditional Access System

Figure 3. NetUP's CAS scheme.

Figure 4. NetUP's VOD servers.

NetUP IPTV IPTV Complex. Administrator’s Guide

NetUP IPTV IPTV Complex. Administrator’s Guide

BASIC OBJECTS AND PROCESSES 3

NetUP IPTV IPTV Complex. Administrator’s Guide

Char ge-off details

Basic objects and processes

NetUP IPTV IPTV Complex. Administrator’s Guide

UNITED CONTROL CENTER 4

NetUP IPTV IPTV Complex. Administrator’s Guide

United control center

Figure 5. Media groups tab.

The list of parameters include:

NetUP IPTV IPTV Complex. Administrator’s Guide

Figure 6. Media contents tab.

The list of parameters include:

United control center

Figure 7. New media content tab.

NetUP IPTV IPTV Complex. Administrator’s Guide

Figure 8. Program schedule tab.

Medi a s tre ams

United control center

Figure 9. Media streams tab.

The list of parameters include:

TV , Radio , and NVOD buttons filter the list by type.

NetUP IPTV IPTV Complex. Administrator’s Guide

Figure 10. Media stream program tab.

United control center

Figure 11. Customers tab.

The list of parameters include:

NetUP IPTV IPTV Complex. Administrator’s Guide

Figure 12. Customer’s personal information.

United control center

Figure 13. New payment page.

NetUP IPTV IPTV Complex. Administrator’s Guide

Figure 14. Personal account management tab.

United control center

Figure 15. Customer equipment page.

NetUP IPTV IPTV Complex. Administrator’s Guide

Figure 16. Tariff plans tab.

United control center