Professional Documents
Culture Documents
A Comprehensive Guide To Crack Interview (Bankersadda)
A Comprehensive Guide To Crack Interview (Bankersadda)
Contents
PREFACE ....................................................................................................................................... 5
1. What is Interview? .................................................................................................................... 7
2. What to expect in Banking Recruitment Interview? ............................................................ 10
3. Essentials for Banking Recruitment Interview .................................................................... 12
4. How to introduce yourself in an interview? ......................................................................... 15
5. Formal Attire ........................................................................................................................... 26
6. Body Language ........................................................................................................................ 29
7. General Knowledge for Banking Interview ......................................................................... 32
8. Banking Awareness for Bank Interview ............................................................................... 41
Part 1: Banking Awareness (Theory) ......................................................................................... 41
Topic 1: RESERVE BANK OF INDIA (RBI) & ITS FUNCTIONS ...................................... 41
Topic 2: FUNCTIONS OF RBI ................................................................................................... 43
Topic 3: FISCAL POLICY ............................................................................................................ 58
Topic 4: SCHEDULED BANK & BANK ACCOUNTS IN INDIA ...................................... 61
Topic 5: FINANCIAL INCLUSION .......................................................................................... 64
Topic 6: NPA-NON-PERFORMING ASSET & SARFAESI ACT 2002 .............................. 68
Topic 7: HYPOTHECATION, PLEDGE, & MORTGAGE .................................................... 72
TOPIC 8: ALL ABOUT THE MARGINAL COST OF FUNDS BASED LENDING RATE
(MCLR) ............................................................................................................................................ 74
Topic 9: IMPORTANT POINTS ON ATM IN INDIA .......................................................... 76
Topic 10: CODES WHICH ARE USED IN BANKING SECTOR........................................ 77
TOPIC 11: BANKING OMBUDSMAN SCHEME 2006 ........................................................ 78
Topic 12: DEPOSIT INSURANCE AND CREDIT GUARANTEE CORPORATION
(DICGC) .......................................................................................................................................... 80
Topic 13: THE BIGGEST MERGER: SBI MERGER 2017 ..................................................... 81
Topic 14: THE CHANGE IN THE TAX STRUCTURE IN INDIA: ALL ABOUT THE
GST .................................................................................................................................................. 83
Topic 15: What are the NEGOTIABLE INSTRUMENTS & the ACT 1881? ...................... 86
Topic 16: THE PRIORITY SECTOR LENDING (PSL) .......................................................... 93
The aim of this book is equip students with the art to tackle the final
phase of bank recruitment process: Personal Interview and Group
Discussion. Overall the book is designed and categorised into proper
sections dealing with Personal Interview, Group Discussion and Group
Exercise (Introduced by SBI in 2016 recruitment) with mock exercise
structured to reinforce the concepts in student’s mind with type of
questions that can be asked in the current scenario of bank recruitment.
This book was made possible with expertise of Adda247 team and
combined efforts of Gopal Anand, Prashant Pandey, Swati Gupta, Achal
Pratap Singh and Sakshi Singh.
In this edition there are tips, guidelines and study material to crack
Personal Interview and GD. The objective is to provide students with the
real experiences of candidates who appeared for various bank’s interview
process with solved examples of some popular questions asked very
frequently and mock exercise set to encourage them to be prepared to
face toughest situations with a proper strategy. The topics in this book
are included keeping in mind to equip candidates with basic knowledge
of what to expect in GD and PI round of bank recruitment process. Our
We hope that our readers will appreciate our efforts and this book. Any
comments or suggestion for further improvements are welcome
wholeheartedly.
Team Adda247
Talking about interview process, first you should know why every
hiring process consists of an interview, what‟s the moto behind the
interview? So, through interview process they test you with many
parameters like one‟s mind set, clarity, confidence, ability, reaction
under pressured situation. There is no such set pattern of the
questions for interview, it‟s all in your hand how you drive your
interview and where to take it as they are going to pick questions
from your answers only so, answer wisely and be prepared for the
cross questions from your answers. Job Interview isn't just an
important aspect for the organisation but also for the candidate as
an interview also allows the candidate to assess the corporate
culture and demands of the job. Generally the Government Jobs
have got single round of interview which is conducted post written
exam.
JOB-RELEVANT CONSTRUCTS
General traits:
Mental ability: Applicants‟ capacity to learn and process
information
Personality: Conscientiousness, agreeableness, emotional
stability, extroversion, openness to new experiences
Interest, goals, and values: Applicant motives, goals, and
person-organization fit
Experiential factors:
Experience: Job-relevant knowledge derived from prior
experience
Education: Job-relevant knowledge derived from prior
education
Training: Job-relevant knowledge derived from prior
training
Essentials
Biometrics
Avoid any henna or tattoo on your hands as this may
hamper the biometric verification process.
Document Verification
Carefully read the instruction of your interview call letter
and carry all requisite documents, mark sheets and
certificates.
Do carry spare 4-5 photographs and a set of photocopy of
required documents.
Try to make sure that the photograph that you‟ll use
throughout various phases of the recruitment is the same as
the one you‟ve used for Registration/ in Admit Card.
Body language
Be mindful of your body language. You want to project a
forward-looking and enthusiastic image. Sit up straight, lean
forward, don‟t cross your legs, don‟t fidget and try not to use too
many hand gestures. Much of what you communicate is through
body language, not words. And the point to be noted here is that
the people who you are going to face are elderly and experienced
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professionals and they all they expect of you is to be well
dressed, civilized, sophisticated and elegant. Being over
enthusiastic can be misjudged as being over confident or
anything else that can prove to be negative for your final results.
So, be careful of your body language when you meet them.
Greeting
The first impression you make on interviewers will probably
play an important part in their final decision. Unfortunately,
many job candidates do not prepare for this stage of the
interview or we can say this part is overlooked by most of the
candidates and the results may not be so favourable. So when
you enter the room, you get to see that you are going to be
interviewed by a panel of 4-6 interviewers. Greet them all very
politely, you can say „Good Morning‟ (Afternoon or Evening)
depending upon time of the day. As the number of interviewers
is more than one, address them as „Sirs/Madams‟ and try to
include them all in your greeting. If there is only one lady in the
panel, it is gracious to greet her separately. Wait for the
interviewers to ask you to sit. Do not sit unless you are asked
to.
Name
When asked to introduce yourself, make it a point to always state
your full name first. Say it with a smile and confidence as if it is
the most wonderful name you have ever heard. Avoid saying
“Myself Shreya Sharma” as it is grammatically incorrect, instead
simply say, “I am Shreya Sharma” or “My name is Shreya
Sharma”. You must know the meaning of your name and
mythological importance of your name. In fact, if the name of
any of your family members has a special connection, you must
know about that too. The interviewers may also crack jokes on
your name, so be careful to be courteous and not to reciprocate in
a similar way.
Interview Q-A
Interview Q-A
Place
Interviewers will have your details and questions related to facts
of the place you reside in are very common. Be prepared to face
questions such as, “What is your hometown famous for?” or
“Name a few famous personalities who were from your cities?”
They may also ask simple details such as “where is the nearest
branch of our bank from your residence?”
Academics/Educational Qualifications
While introducing oneself to the interviewer, one of the most
important thing that needs to discussed is your educational
qualification. Tell the name of the institution that you have
passed on from. Disclose the percentage of marks only if you
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think you have scored fairly well or else you can talk of other
achievements you have had in your life. Also prepare yourself to
face a few questions on the course you have pursued and also the
main stream/subject with which you graduated. Describe any
type of work-related continuing education you‟ve completed. If
you worked while you were taking classes, do share this thing
with them as it shows you have the ability to multitask and that
you're continually striving to improve your skills.
Interview Q-A
Gap
A gap in employment or academic studies can be a spike in your
career profile. Learn to address the issue adeptly and wisely. Be
it a regular job, work from home, software designing or a
programming job, you were engaged while in gap. They just
need to know that you didn‟t sit idle while you were off from a
regular degree or job. It might be possible that your search for a
suitable job could have left you jobless. If such is your case then
just be honest and explain it to the interviewers that given the
recession, it was tough to find a job that would suit my set of
skills or interest.
Interview Q-A
Why Banking ?
Well, we have a lot of reasons of our own but in interview; the
panel wants to hear the truth. They want to know what is forcing
you to switch to the banking sector rather than going into some
MNCs (Multi-National Companies). In fact, you may find an
engineer in the panel who may start asking technical questions.
So, you need to be truthful and practical at the same time in
order to answer this particular question. You need to add some
zing to your answers that will make you different from others.
Use the points given below to frame your answers:
Interview Q-A
Q. So, you are a 2014 pass out, what were you doing since
then?
Ma‟am I joined Mphaisis as a Network Engineer and resigned
from there as I got placed in Cognizant as a Programmer
Analyst.
Strengths/Weaknesses
Do not forget to highlight your key strengths that go along with
the responsibility of the job role you are applying for. Don‟t just
pick any random strength that you have been told by most of the
people around you because if these strengths are not relevant to
the job role you applied for then they don‟t really matter to the
interviewer. Make sure that that for every strength shared by
you, you have a strong personal experience to share if further
asked by the interviewer.
Interview Q-A
Family
You may also be asked to tell them a few things about your
family members. To answer this question you should be
prepared with a short introduction of your family background,
this may include, your father, mother and siblings educational
qualification and work stream. You can you can also include
your upbringing and schooling background. They may put up
questions from your answers about your family members too.
Interview Q-A
Interview Q-A
Interview Q-A
Your attire and clothing choices matters a lot as they form your first
impression upon the interviewer. Keep your attire completely
formal and avoid any fashionable or flashy clothing options. There
is separate dress code of formal attire for men and women which
they should follow. Attire is not just about your clothing but it is
about your complete appearance from top to toe. You hairs, your
nail and your shoes must be neat and clean.
2. Smile
Do not put up a crab face or a straight face in interview as it is rude
and might not please the interview panel. Smile is a humble gesture
of greeting, respect and positivity. Each time you make an eye
contact with the interviewer, remind yourself to smile a bit so you
don't look angry or with a frowned face.
3. Sit up straight
If you lounge back in your chair, recruiters interpret it as a sign of
your disinterest in the open position or that you're not taking the
interview seriously, neither of which is a good sign. So you must sit
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up straight in the correct posture. Do not slump over the chair,
sitting straight shows your confidence, credibility, attentiveness
and moreover respect towards senior officials of the interview
panel.
7. Be graceful
Sit and talk gracefully with the interview panel. During the
interview the interview might crack jokes or divert the interview to
a tense or a casual phase but you should not forget that they are
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doing this to evaluate your performance and how you go with the
flow of the conversation, testing your psychology, behaviour,
knowledge and wisdom. Be respectful to the interview panel and
your body language should also reflect the same.
Q. What is Voucher?
A voucher is an internal document describing and authorising
the payment of a liability to a supplier. It is most commonly
used in a manual payment system.
Now from this sample interview you can see how important it is to
be aware of general knowledge related to your home town. And it
is not just about your home town the questions can also be framed
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from the places your siblings work at or reside in. Anything closely
or remotely related is important. Yes, this sure is a vast horizon but
you can cover it by improving your general knowledge about such
things.
In an interview the panel will have your C.V so they‟ll most likely
start questioning you from what you‟ve mentioned in it. That
includes everything, your educational background, where you
from, what your parents and siblings do etc. They may also frame
questions from what you‟ll answer. You can start practicing this
with a simple exercise to improve your general knowledge about
such things. Write down the answers of the questions given in the
below exercise. Give it a thought, try to frame more such probable
questions and try to gather more knowledge related to such
subjects.
G.K. Exercise-1
Now comes a question that what all should you essentially prepare about
the bank/ organisation you are going to give interview in?
This is a no brainer, just start with the basics; you can visit the
bank‟s official website and gather all the important knowledge
you‟ll need for interview. Also keep in mind if the bank is in news
related to some topic, make sure you know in detail about the
same. If you are appearing for bank interview you must be able to
answer basic questions related to bank accounts, in which bank you
have an account, why have you chosen that bank, what are the
interest rates, digits of your account number, tagline, moto, logo the
bank etc. So gather information regarding such questions because
there is a high possibility for you to face such questions in the
interview
You can also try to practice with the following exercise. Frame
more such questions and gather as much information you can. It is
expected by the interviewer that all candidates are well prepared to
answer any question related to the organisation where they are
applying for a job.
Rs500 Note
The new Rs500 notes in the Mahatma Gandhi (New) Series are
different from the previous series in colour, size, theme, location of
security features and design elements. The size of the new note
is 66mm x 150mm. The colour of the notes is stone grey and the
predominant new theme is Indian heritage site - Red Fort.
Denomination numeral is in Devnagari. Guarantee clause,
Governor's signature, RBI emblem shifted towards right. Ashoka
pillar emblem is on right. 15 languages are written on the reverse
side of Note. For visually impaired, Circle with Rs. 500 in raised
print on the right and Bleed lines on left and right in raised
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print. Swachh Bharat logo with slogan is on the reverse side of the
Note.
Rs2000 Note
The Reserve Bank of India has introduced new design banknotes in
the denomination of Rs2000 as part of Mahatma Gandhi (New)
Series. The size of the new note is 66mm x 166mm. The new
denomination has motif of the Mangalyaan on the reverse,
depicting the country's first venture in interplanetary space. The
base colour of the note is magenta. The note has other designs,
geometric patterns aligning with the overall colour scheme, both on
the obverse and the reverse. Denomination numeral is in
Devnagari. For visually impaired, Rectangle with Rs.2,000 in raised
print on right and Seven angular bleed lines in raised print. Swachh
Bharat logo with slogan is on the reverse side of the Note.
The central bank has a critical role to play in ensuring the safety
and soundness of the banking system-and in maintaining financial
stability and public confidence in this system.
Mandate /Goals: Regulation aimed at protecting depositors‟
interests, orderly development and conduct of banking operations
and fostering of the overall health of the banking system and
financial stability.
Perimeter: Commercial banks, All India Financial Institutions,
Credit Information Companies, Regional Rural Banks and Local
Area Banks.
Tools of Regulation
The tools used for regulation are statutory, prudential regulation,
other regulatory guidelines and moral suasion through speeches of
Governor, Deputy Governors and periodic meetings, seminars, etc.
Policy Framework
Focal points for providing framework for regulation:
Issuance of „licences‟ for opening of banks
„Authorisations‟ for opening of branches by banks in India,
governing foreign banks entry and expansion and approval of
Indian banks to operate overseas,
policy formulation, review and implementation on Prudential
Norms, Basel – II and III frameworks, validation of quantitative
models on Credit, Market and Operational Risks, Stress testing,
International Financial Reporting Standards (IFRS),
Securitisation, Resolution mechanism, etc.
Monitoring maintenance of SLR and CRR by banks,
approving appointments of chief executive officers (private
sector and foreign banks) and their compensation packages,
overseeing the amalgamation, reconstruction, and liquidation of
banking companies,
policy issues relating to customer service,
Anti-Money Laundering and Combating Financing of Terrorism
and issuing of instructions regarding KYC regulation of
financial institutions
Banker to Banks
What is MPC?
Section 45ZB of the amended RBI Act, 1934 provides for an
empowered six-member monetary policy committee (MPC) to be
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constituted by the Central Government. The Members of the
current MPC are as follows:
1. Governor of RBI – Chairperson, ex officio;
2. Deputy Governor of RBI, in charge of Monetary Policy –
Member, ex officio;
3. One officer of RBI to be nominated by the Central Board –
Member, ex officio;
4. Shri Chetan Ghate, Professor, Indian Statistical Institute (ISI) –
Member;
5. Professor Pami Dua, Director, Delhi School of Economics –
Member; and
6. Dr. Ravindra H. Dholakia, Professor, Indian Institute of
Management, Ahmedabad – Member.
(Members referred to at 4 to 6 above, will hold office for a period of
four years or until further orders, whichever is earlier.)
The MPC determines the policy interest rate required to achieve the
inflation target. RBI's Monetary Policy Department (MPD) assists
the MPC in formulating the monetary policy. Financial Markets
Operations Department (FMOD) operationalises the monetary
policy, mainly through day-to-day liquidity management
operations.
Repo Rate: The (fixed) interest rate at which the Reserve Bank
provides overnight liquidity to banks against the collateral of
government and other approved securities under the liquidity
adjustment facility (LAF).
Bank Rate: It is the rate at which the Reserve Bank is ready to buy
or rediscount bills of exchange or other commercial papers. The
Bank Rate is published under Section 49 of the Reserve Bank of
India Act, 1934. This rate has been aligned to the MSF rate and,
therefore, changes automatically as and when the MSF rate changes
alongside policy repo rate changes.
Cash Reserve Ratio (CRR): The average daily balance that a bank
shall maintain with the Reserve Bank as a share of such per cent of
its NDTL that the Reserve Bank may notify from time to time in the
Gazette of India.
PUBLIC REVENUES
The income of the Government through all sources is called public
income or public revenue. Public revenue refers to income of a
Government from all sources raised, in order to meet public
expenditure. Public revenue consists of taxes, revenue from
administrative activities like fines, fees, income from public
enterprises, gifts and grants. Public Receipts includes public
revenue plus the receipts from public borrowings, the receipts from
sale of public assets & printing & issuing new currency notes. It
includes other sources of public income along with public revenue.
Public Revenue can be classified as Tax Revenue and Non -Tax
Revenue.
PUBLIC EXPENDITURE
Public Expenditure refers to Government Expenditure. It is
incurred by Central and State Governments. The Public
Expenditure is incurred on various activities for the welfare of the
people and also for the economic development.
PUBLIC DEBT
Public debt refers to Government debt. It refers to Government
borrowings from individuals, financial institutions,
organizations and foreign countries. If revenue collected
through taxes and other sources is not adequate to cover
expenditure, the Government may resort to borrowings. Thus
public debt is one of the instruments to cover deficits in budget.
Saving Account
Saving accounts are opened to encourage the people to save
money and collect their savings. The saving account holder is
allowed to withdraw money from the account as and when
required. The interest on Saving Bank Accounts was fixed by RBI
and it was fixed at 4.00% on daily balance basis. RBI has
deregulated Saving Fund account interest rates and now banks
are free to decide the same within certain conditions imposed by
RBI.
Features of Saving Accounts –
There is no restriction on the number and amount of deposits.
However, in India, mandatory PAN (Permanent Account
Current Account
Current Accounts are basically meant for businessmen and are
never used for the purpose of investment or savings.
Features of Current Accounts –
The main objective of Current Account holders in opening these
account is to enable them (mostly businessmen) to conduct their
business transactions smoothly.
There are no restrictions on the number of times deposit in cash /
cheque can be made or the amount of such deposits;
Usually banks do not pay any interest on such current accounts.
The current accounts do not have any fixed maturity as these are
on continuous basis accounts.
Cheque book facility is provided and the account holder can
deposit all types of the cheques and drafts in their name or
endorsed in their favour by third parties.
No Frill Account
'No Frills 'account is a basic banking account. Such account
requires either nil minimum balance or very low minimum
balance. Charges applicable to such accounts are low.
The RBI in 2005-06 called upon Indian banks to design a „no
frills account‟ – a no precondition, low „minimum balance
maintenance‟ account with simplified KYC (Know Your
Customer) norms.
But all the existing „No-frills‟ accounts opened were converted
into BSBDA in compliance with the guidelines issued by RBI in
2012.
BSBDA
In 2012, RBI introduced BSBDA. Some important points are:
This account shall not have the requirement of any minimum
balance.
The services available in the account will include: deposit &
withdrawal of cash at bank branch as well as ATMs;
receipt/credit of money through electronic payment channels or
by means of deposit/collection of cheques drawn by
Central/State Government agencies & departments;
While there will be no limit on the number of deposits that can
be made in a month, account holders will be allowed a
maximum of four withdrawals in a month, including ATM
withdrawals.
Facility of ATM card or ATM-cum-Debit Card.
Business Correspondent
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Business correspondents are bank representatives. They
personally go to the area allotted to them & carry out banking.
They help villagers to open bank accounts, in banking
transactions etc.
Business Correspondents get commission from bank for every
new account opened, every transaction made via them, every
loan-application processed etc.
What is pledge?
U/s 172 of Indian Contracts Act, pledge is bailment (delivery) of
goods as security for payment of a loan. Only goods (movable
assets excluding actionable claims (Sec 2(7) of Sales of Goods Act)
can be pledged.
Hypothecation Pledge
Defined SARFAESI Act 2002 Indian Contract Act 1872
in (Sec 2 n) (section 172)
Definition Charge on movable Bailment of goods as
property in favour of security for payment of a
secured creditor debt or performance of
without delivery of promise
possession
Parties: Hypothecator Pledger / pawner
-Borrower Hypothecate Pledger / pawnee
-Bank
Nature of Movable assets such as Goods
securities stocks, machinery,
vehicles
Possession Borrower (in trust for Possession with bank till
bank). Bank cannot repayment of the loan. Bank
take possession has to preserve the goods
without consent of the carefully & return the same,
What is Mortgage?
As per section 58 of Transfer of Property Act 1882, mortgage is
transfer of interest in specific immovable property for the purpose
of securing the payment of money advanced or to be advanced by
way of loan, an existing or future debt or the performance of an
engagement which may give rise to pecuniary liability.
Is there any time limit for the card issuing banks for recrediting
the customers account for a failed ATM/WLA transaction?
Ans. As per the RBI instructions, banks have been mandated to
resolve customer complaints by re-crediting the customer‟s account
within 7 working days from the date of complaint.
GST is one indirect tax for the whole nation, which will make India
one unified common market. GST is a single tax on the supply of
goods and services, right from the manufacturer to the consumer.
Credits of input taxes paid at each stage will be available in the
subsequent stage of value addition, which makes GST essentially a
tax only on value addition at each stage. The final consumer will
thus bear only the GST charged by the last dealer in the supply
chain, with set-off benefits at all the previous stages.
GST Council finalises the tax rates on Goods & Services under
the 4-slab structure
GST Council finalised tax rates on goods and services under the
four-slab structure with essential items of daily use being kept in
the lowest bracket of 5 percent. The Council was headed by
Finance Minister Arun Jaitley and comprising representatives of
all states in the meeting that was held in J&K. GST will be
applicable from 1st July 2017.
No GST Slab
Foodgrains, milk and other articles of daily use have been
exempted from taxation under the GST regime.The items are:
foodgrains, gur, milk, eggs, curd, lassi, unpacked paneer, natural
honey, fresh vegetables, fruits, atta, besan, maida, vegetable oil,
Prasad, common salt, contraceptive, bread, bindi, vermillion,
stamp, judicial documents, printed books, bangles and handloom
products.
Cheque
A cheque is (a) a bill of exchange (b) drawn on a specified bank&(c)
not expressed to be payable otherwise than on demand. It includes
electronic image of a truncated cheque & also an electronic cheque.
AMOUNT OF A CHEQUE
Where amount of a cheque differs in words & figures, as per
Section 18, amount written in words should be paid irrespective of
the fact, which amount is less or more.
Types of Cheque
1. Bearer Cheque or open Cheque
When the words "or bearer" appearing on the face of the cheque are
not cancelled, the cheque is called a bearer cheque. The bearer
cheque is payable to the person specified therein or to any other
else who presents it to the bank for payment.
2. Order Cheque
When the word "bearer" appearing on the face of a cheque is
cancelled & when in its place the word "or order" is written on the
face of the cheque, the cheque is called an order cheque. Such a
cheque is payable to the person specified therein as the payee, or to
any one else to whom it is endorsed (transferred).
3. Crossed Cheque
4. Ante-Dated Cheque
If a cheque bears a date earlier than the date on which it is
presented to the bank, it is called as "ante-dated cheque". Such a
cheque is valid upto 3 months from the date of the cheque.
5. Post-Dated Cheque
If a cheque bears a date which is yet to come (future date) then it is
known as post-dated cheque. A post-dated cheque cannot be
honoured earlier than the date on the cheque.
6. Stale Cheque
If a cheque is presented for payment after 3 months from the date
of the cheque it is called stale cheque. A stale cheque is not
honoured by the bank.
7. A self-cheque
A self-cheque is written by the account holder as pay self to receive
the money in the physical form from the branch where he holds his
account.
Parties of a Cheque
There are three parties to the cheque
Drawer or Maker
The bank - on whom the cheque is drawn (i.e. the bank with
whom the account is maintained by the drawer)
Payee – Payee is the person whose name is mentioned on the
cheque to whom or to whose order the money is directed to be
paid.
Endorsement in full
If an endorser signs his name & adds a direction to pay the amount
mentioned in the instrument to, or to order of, a specified person,
the endorsement is said to be in full. Blank endorsements can be
converted into full.
Restrictive endorsement
Where an endorsement prohibits & restricts further
negotiability of the instrument, it is called restricted
endorsement.
Crossing of a Cheque
Crossing of a cheque means two parallel transverse lines on the
face with or without words, such as „& Co‟, „not-negotiable‟,
„payee‟s account only‟ etc. The words without lines will not
constitute crossing. Such instruments should not be paid as
drawer‟s mandate is not clear.
Crossing is applicable in case of cheques & demand draft only
& does not cover bill of exchange or promissory note.
TYPES OF CROSSING
General crossing (sec 123)
General crossing is where a cheque bears across its face two parallel
transverse lines (with or without words such as “& co” or any
abbreviation. (Words not important, lines are).
Demand Drafts
Demand draft is defined as per Section 85 (a) of NI Act 1881 as an
order to pay money drawn by one office of a bank upon another
office of the same bank for a sum of money payable to order on
demand.
Important features of a demand draft are:
It is payable to order on demand (85-A NI Act).
It cannot be issued as payable to bearer (Sec. 31 RBI Act).
If a bank fails to honour a bank draft, it renders itself liable for
damages. Similarly, mission of signatures or wrong signatures
can also make the bank liable.
By prior arrangement, the paying bank could be a different
bank also.
Agriculture
Micro & Small Enterprises
Education
Housing
Export
Weaker Sections
Social Infrastructure
Renewable Energy
Service Sector
Enterprises Investment in equipment
Micro Enterprises Does not exceed ten lakh rupees
Small Enterprises More than ten lakh rupees but does
not exceed two crore rupees
Medium Enterprises More than two crore rupees but
does not exceed five crore rupees
Money Market
It is a market for short-term debt securities, such as commercial
paper, repos, negotiable certificates of deposit, & Treasury Bills
with a maturity of one year or less.
Capital Market
It is the market for long term funds. It refers to all the facilities &
institutional arrangements for borrowing & lending medium &
long term funds.
Treasury Bills
These are the instruments (in the form of promissory notes) of
short term borrowing by the Central govt., first issued in India
in 1917.
Investors: Treasury bills can be purchased by any one
(including individuals) except State govt.
Denomination: Minimum amount of face value Rs. 25000 & in
multiples thereof. There is no specific amount/limit on the
extent to which these can be issue or purchased.
Maturity: 91 days, 182 days&364 days.
Rate of interest: Treasury bills are zero coupon securities. They
are issued at a discount& redeemed at face value at maturity.
The return to the investors is the difference between the
maturity value or the face value (that is Rs. 100)&the issue price.
Dated Securities
Certificate Of Deposit
This scheme was introduced in July 1989, to enable the banking
system to mobilize bulk deposits from the market, which they can
attract at competitive rates of interest.
Who can issue Scheduled commercial banks (except RRBs) & All
India Financial Institutions within their
„Umbrella limit‟.
CRR/SLR Applicable on the issue price in case of banks
Investors Individuals (other than minor), corporations,
Commercial Paper
CP introduced during 1990, is a short term money market
instrument issued as an unsecured usance promissory note &
privately placed.
Who can issue Commercial paper (CP): Companies, primary
dealers (PDs)&all-India financial institutions (FIs).
Maturity: Min 7 days & max upto one year
Amount: Min Rs. 5 lakh or multiples thereof.
A company is eligible to issue CP if:
(a) Its tangible net worth, as per latest audited balance sheet, is not
less than Rs. 4 crore.
(b) Sanctioned working capital limit by bank/s or all-India financial
institution/s;
(c) The borrower accounts are classified as a Standard Asset by
financing bank/s/ institution/s &
(d) Minimum credit rating from SEBI approved credit rating
agency (CRA) is A3. Rating should not be due for review.
NATIONALISATION OF BANKS
Nationalisation of Imperial Bank of India & its conversion into
State Bank of India in July 1955.
Conversion of 8 major State-associated banks into subsidiary
banks of SBI in 1959.
Nationalisation of 14 Indian scheduled banks in July 1969.
Nationalisation of 6 more banks in April 1980 & New Bank of
India merged into PNB.
EEFC A/c
1) Exchange Earners' Foreign Currency Account (EEFC) is an
account maintained in foreign currency with an Authorised Dealer
i.e. a bank dealing in foreign exchange.
2) It is a facility provided to the foreign exchange earners, including
exporters, to credit 100 % of their foreign exchange earnings to the
account, so that the account holders do not have to convert foreign
exchange into Rupees & vice versa, thereby minimizing the
transaction costs.
3) All categories of foreign exchange earners, such as individuals,
companies, etc. who are resident in India, may open EEFC
accounts.
4) An EEFC account can be held only in the form of a current
account. No interest is payable on EEFC accounts.
EXIM BANK
The Export-Import (EXIM) Bank of India is the principal financial
institution in India for coordinating the working of institutions
engaged in financing export & import trade.
It is a statutory corporation wholly owned by the Government of
India.
It was established on January 1, 1982 for the purpose of
financing, facilitating & promoting foreign trade of India.
Chairman- Yaduvendra Mathur
Head Quarters: Mumbai
ECGC
Export Credit Guarantee Corporation of India. This organisation
provides risk as well as insurance cover to the Indian exporters.
Chairman- Geetha Muralidhar
Head Quarters: Mumbai
Asset-Liability Management
ALM implemented in India wef 1.4.1999 is a comprehensive &
dynamic framework for measuring, monitoring & managing the
market risk of a bank. It is the management of structure of balance
sheet (liabilities & assets) to maximize net earning from interest
within overall risk-preference (present & future) of the bank.
Cross Selling
Cross-selling stands for offering to the existing & new customers,
some additional banking products, with a view to expand banking
business, reduce the per customer cost of operations & provide
more satisfaction & value to the customer.
Asset Securitisation
Securitisation of assets is an additional channel for recycling of
funds by business entities including banks.
Securitisation is process through which the future receivables
(say rent, installment of a term loan due in future) of an
organization (say bank), are converted into debt instruments
(such as bonds with a fixed rate of return) & then sold.
Mudra Bank
MUDRA, which stands for Micro Units Development &
Refinance Agency Ltd, is a financial institution being set up by
Government of India for development & refinancing micro units‟
enterprises.
Under the aegis of Pradhan Mantri MUDRA Yojana (PMMY),
MUDRA has already created its initial products/ schemes. The
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interventions have been named „Shishu‟, „Kishor‟ & „Tarun‟ to
signify the stage of growth/ development & funding needs of the
beneficiary micro unit / entrepreneur & also to provide a
reference point for the next phase of graduation / growth to look
forward to. The financial limit for these schemes is:
a) Shishu: covering loans up to 50,000/-
b) Kishor: covering loans above 50,000/- & up to 5 lakh
c) Tarun: covering loans above 5 lakh to 10 lakh
Deposits in NBFC:
A Brief on NPCI
National Payments Corporation of India (NPCI) is an umbrella
organization for all retail payments system in India. NPCI was
incorporated in December 2008 & the Certificate of Commencement
of Business was issued in April 2009. The authorized capital was
pegged at Rs 300 crore & paid up capital was Rs 100 crore. The
Board constitutes of Shri Balachandran M as the Chairman, & Shri
A. P. Hota, Managing Director & Chief Executive Officer, NPCI.
A Brief on BHIM
Bharat Interface for Money is an app that lets you make simple,
easy & quick payment transactions using Unified Payments
Interface (UPI). This can be done using just Mobile number or
Virtual Payment Address (VPA). Currently it is available in 12
languages.
A Virtual Payment Address (VPA) is a unique identifier which
you can use to send & receive money on UPI.
Amount of money that can be sent using BHIM is uptoRs 10,000
per transaction & a maximum of Rs 20,000 per day for one bank
account.
MMID
MMID stands for Mobile Money Identifier. MMID is a 7-digit code
issued by the bank to their customers for availing IMPS.
A Brief on QSAM
*99*99# service, is alternatively known as QSAM (Query Service on
Aadhaar Mapper). Using this service, a person can check the
Aadhaar seeding/linking status in his/her bank account.
A Brief on NACH
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NPCI implemented “National Automated Clearing House
(NACH)” for Banks, Financial Institutions, Corporates &
Government, is a web based solution to facilitate interbank, high
volume, electronic transactions which are repetitive & periodic in
nature. NACH System can be used for making bulk transactions
towards distribution of subsidies, dividends, interest, salary,
pension etc. for bulk transactions towards collection of payments
pertaining to telephone, electricity, water, loans, investments in
mutual funds, insurance premium etc.
NACH‟s Aadhaar Payment Bridge (APB) System, developed by
NPCI has been helping the Government & Government Agencies in
making the Direct Benefit Transfer scheme a success.
BBPS
Bharat Bill Payment System (BBPS) will function as a tiered
structure for operating the bill payment system in the country
under a single brand image. National Payments Corporation of
India (NPCI) will function as the authorized Bharat Bill Payment
Central Unit (BBPCU), which will be responsible for setting
business standards, rules & procedures for technical & business
requirements for all the participants. Payments may be made
through the BBPS using cash, transfer cheques, & electronic modes.
Payments Banks
The objective is to further financial inclusion by providing (i)
small savings accounts(ii) payments/remittance services to
migrant labour workforce, low income households, small
businesses, other unorganised sector entities&other users.
Scope of activities: Acceptance of demand deposits. Payments
bank will initially be restricted to holding a maximum balance
of Rs. 100,000 per individual customer.
The payments banks cannot undertake lending activities. Apart
from amounts maintained as Cash Reserve Ratio (CRR) on its
outside demand&time liabilities, it will be required to invest
minimum 75 % of its "demand deposit balances" in SLR
eligible. The minimum paid-up equity capital shall be Rs. 100
crore.
The promoter's minimum initial contribution to the paid-up equity
capital of such payments bank shall at least be 40 % for the first five
years from the commencement of its business.
What is PAN?
Permanent Account Number or PAN is a means of identifying
various taxpayers in the country. The PAN system of identification
is a computer-based system that assigns unique identification
number to every Indian tax paying entity. It is a 10-character
alphanumeric number uniquely allotted to the PAN Cardholder.
IT Returns Filing: All individuals and entities who are eligible for
Income tax are expected to file their IT returns. A PAN card is
necessary for filing of IT returns.
Classification of PPI‟s
Closed System Prepaid Payment Instruments: These are PPIs
issued by an entity, including individuals, proprietorship firms,
partnership firms etc., for facilitating the purchase of goods and
services from that entity only. These instruments do not permit
cash withdrawal or redemption. As these instruments cannot be
used for payments and settlement for third party services, the issue
and operation of such instruments are not classified as payment
systems requiring approval / authorisation by the Reserve Bank of
India.
Validity of PPI‟s
All prepaid payment instruments issued in the country shall have a
minimum validity period of one year from the date of
activation/issuance to the holder.
What is a Risk?
A risk can be defined as an unplanned event with financial
consequences resulting in loss or reduced earnings. Two most
important developments in the banking sector because of which
banks have to emphasise on risk management:
Liquidity Risk: Liquidity risk is the risk of a bank not being able to
have enough cash to carry out its day-to-day operations.
Other Risks
Strategic Risk: Strategic Risk is the risk arising from adverse
business decisions, improper implementation of decisions or lack of
responsiveness to industry changes.
After the evolution of the BIS prudential norms in 1988, the RBI
took a series of measures to realign its supervisory and regulatory
standards and bring it at par with international best practices.
Finally, it was in the year 1999 that RBI recognised the need of an
appropriate risk management and issued guidelines to banks
regarding assets liability management, management of credit,
market and operational risks. The entire supervisory mechanism
has been realigned since 1994 under the directions of a newly
constituted Board for Financial Supervision (BFS), which functions
under the aegis of the RBI, to suit the demanding needs of a strong
and stable financial system.
Basel Norms
Basel is a city in Switzerland. It is the headquarters of Bureau of
International Settlement (BIS), which fosters co-operation among
Effort of IBA
1. Promote sound and progressive banking principles and
practices.
2. Assist and provide common services to members.
3. Co-ordinate and co-operate on procedural, legal, technical,
administration, professional matters.
4. Collate, classify and circulate statistical and other information.
5. Pool expertise towards common objectives of reduction in costs,
increase efficiency, productivity and improve systems, procedures
and banking practices.
6. Build Image of banking industry through publicity and public
relations.
Managing Committee-
Managing Committee of the Association is its governing body,
headed by the Chairman. It consists of 31 members, including Chief
Executives, representing Public Sector, Private Sector, Foreign
IDBI Bank only PSB to get „high‟ rating for code compliance
According to the Code Compliance Rating of banks done by the
Banking Codes and Standards Board of India (BCSBI) 2017, only
one (IDBI Bank) out of 26 public sector banks and eight out of 17
private sector banks got „high‟ rating for their adherence to code
compliance.
The eight private sector banks that got „high‟ rating are- Axis Bank,
DCB Bank, HDFC Bank, ICICI Bank, IndusInd Bank, Kotak
Mahindra Bank, RBL Bank and YES Bank. The three foreign banks
are Citibank, HSBC and Standard Chartered Bank, that were
surveyed got „high‟ ranking.
Note: The code compliance rating are based on five parameters viz.
information dissemination, transparency, grievance redressal,
customer-centricity, and customer feedback.
SBI, CREDAI ink MoU for concessional loan for housing projects
SBI & real estate developers‟ body CREDAI (Confederation of Real
Estate Developers' Associations of India) signed memorandum of
understanding (MoU) to jointly conduct various initiatives towards
development of the realty sector. The MoU will be in force for a
period of 3 years.
Here are few important things you must know about GIFT City:
It is India's first International Financial Services Centre (IF) which
is a fully integrated city with a walk to work culture, it has the
next-in-class infrastructure, connectivity, people, technology &
All about the Bharat QR: The QR Code Based Payment System
What is QR code?
The QR code or Quick Response code is a two-dimensional
machine-readable code, which is made up of black and white
squares and is used for storing URLs or other information. These
can easily be read by the camera of a smartphone.
Q. What is a Bank?
Ans. Bank is a financial institute where we deposit the money. The
bank accepts this money for the purpose of lending and repays it
on demand.
Q. What is CRAR?
Ans. The Reserve Bank of India had made a norm that every bank
has to maintain an adequate amount of capital on continuous basis
and this adequacy of capital is measured in terms of CAPITAL TO
RISK-WEIGHTED ASSEST RATIO which is also known as CRAR.
We hear regularly that all bank branches are turning CBS. What
is CBS?
Sir, CBS stands for CORE banking solutions under which the
branches of the banks are interconnected with each other through
intra net with a central database server. Now, with this facility, a
person having an account in a certain branch of the bank can
operate from any other branch of the same bank. He need not visit
the same branch to operate his account. The CORE word in CBS
stands for Centralized Online Realtime Exchange.
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What is Para Banking?
Para Banking includes all the services provided by banks apart
from day to day banking. For example: - Debit cards, Credit cards,
Life Insurance products, Cash Management services etc.
What is budget?
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The „Budget System‟ in India was first introduced on 7th April 1860
by James Wilson, the first Indian Finance Member. The budget is
the „Statement‟ of the estimated receipts and expenditure of
Government for that year. This „Statement‟ is called the “Annual
Financial Statement”.
Group Discussion
Two gentlemen were monitoring the GD process.
Prioritisation
• Knowledge
• Proactive attitude
• Helping attitude
• Meeting people
• Manipulating
• Diplomatic nature
• Tech savviness
• Positive thinking
Personal Interview
I had to wait pretty long before I was finally called in for the
interview. It was 2:40pm by the clock. The panel, contrary to my
belief, seemed very cheerful and interested in my answers even
after a long day of interviewing people. The panel consisted of a
lady and 3 gentlemen. They were all Retired bankers. The PI went
on for about 10-12 minutes. I was not asked to introduce myself to
them, the panel meant business right from the word go.
F1: (Laughing) and said the company closed down as you joined it!
I: I answered smilingly, no ma‟am, they were already having some
issues with raw materials.
F3: You searched for the job on your own or it was a college
placement?
I: No ma‟am I had searched it on my own.
F1: Smiled
M1: Some tax exemptions have been made in Start-up India, do you
know about them?
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I: Yes sir, its capital gain tax.
M1: (Smiling) It would have been like a proper job, and must have
been very challenging also, wasn't it?
I: Yes, sir it was a little difficult to handle 800 students but I have a
strong convincing and leading power so I could handle it very
easily.
Group Discussion
We all entered the conference room and were asked to have our
respective seats. There were 2 people who welcomed us and told us
about GD and Prioritisation round. There were two GDs and this
time it was a proper GD, no separate times were provided.
Panel members told us that we could use any language i.e. Hindi,
English, or even any local language (Punjabi as my GD was in
Chandigarh) as per our convenience provided that it would not
lead to any communication barrier. We were given 5 minutes to jot
down the important points. GD continued for 20 minutes and I got
chance to speak 3 times. Every candidate in the group performed
well and it was a healthy overall discussion. At last I mentioned
that there should be a diplomatic solution. We came to a consensus
that technology is only reducing the power of imagination of
Prioritisation
After that a paper was provided and we had 5 minutes to mark the
things on priority basis. It had 9 points. We had to prioritise the set
of 9 points in order of personal preference. That particular part
went on for 20 minutes.
It was lunch time after that and we were asked to go to officers‟
mess and were served with delicious lunch.
Personal Interview
After that the interview process began. Interview panel was very
friendly. My turn came around 4:20 and it last for about 25 minutes.
The interview was bilingual (Hindi and English).
M1:- You are 2015 pass out...what were you doing since then?
M4:- oh!
Me:- and sir apart from that I am making use of associate
marketing. Like there is flipkart and when you tie up with them
they pay you 12% on every product. I explained about Quora, etc
and told them that I am earning a total of 8-10k monthly by this.
M4 : (Rude guy from south India), his accent was not easy to
understand.
M4:- What is e-commerce?
I got a bit confused as in 1st go I could not interpret what he had
asked.
Me:- Told about e-commerce. Here I started to describe it with
respect to banking but he interrupted, no no no, only e commerce.
Then I came on track and explained it well.
Ok so your interview is over. (They did not say verbally but with
gestures.)
At last I don‟t know what‟ll happen, but I wish luck to all those
appearing for SBI PO GD and Interview.
Personal Interview
Interview Panel: (4 men, 1women)
Entered around 5.30 PM
Entered with a smile, and said good evening Sirs, good evening
Ma‟am. Everyone greeted me back.
M1: As I sat with a smile, he said, “oh my god, you are smiling, you
don't look tensed.”
ME: Sir, I have been waiting since morning. In the meantime, all
my tension completely disappeared. (He was laughing.)
M1: Okay what were you doing outside? You discussed with your
friends about what we asking in here?
ME: Yes sir, I did.
M4: Okay you are a science graduate but we will ask you questions
from arts. So, who was the first home minister of India?
ME: Big silence (I was about to get nervous.)
M4: No no… don't worry, you answered well for all the questions,
so I just want to corner you. (Smiled)
F1: Okay teach us with some tricks for mathematics.
Group Discussion
GD started at around 3:30. (As ours was the last batch.)
This was my first GD, the topic was 'Marketing in banking sector'.
It was okay level and it went on for 15 minutes.
TIPS (GD) : Listen guys, Don't ever think others are speaking better
than you. As per my observation, you need have good eye contact
with all the persons present in the group. The way you speak
matters a lot more than what you speak. It is very important to note
that they were giving 1 minute to every individual to keep his own
point of view on the topic in the end. Here is what you need to do,
as I saw that everybody was talking only about Pros(advantages) of
marketing, nobody talked about disadvantages of marketing, so
finally I concluded with some points in disadvantages.
Regards,
NARENDIRAN C
PROFESSIONAL EXPERIENCE:
1. Worked 1 year and 6 months under BSNL/PGCIL NOFN
PROJECT.
2. Research Fellow at DRDO Chandipur for 6 months.
3. Networking Associates under TCS for 6 months.
Date: 15-03-2016
UCO Bank
Shift: Morning Shift
I reached the venue on time, and I was feeling bit nervous but my
parents & friends blessings made me strong. I entered the Hall for
Document Verification.
Documentation went very smoothly and the officer asked that „you
are from BSNL/PGCIL where is your NOC?‟
I replied, „sir I left BSNL/PGCIL 6 Months back‟. And my
document verification process was completed.
M1: Satisfied with a smile and said Good now turn to F1 who look
like IT Officer.
F: What is a Router?
Me: A router is a device that forwards data packets along networks.
F: Ok... (Smile)
M4: Why don't you opt For TCS, INFOSYS or any other IT Firm at
Bengaluru?
ME: Sir I always tried to get a Govt. Sector job as it is always stable
and as my father also is a Govt. Employee and has given 37 years to
serve the country and got many award for it. So my aim was
always to work in Govt. Sector.
All start laughing and said Very Good you saved the database from being
hacked and sent the culprit behind the bars as well.
M1: Hobbies?
Me: Sir Playing Cricket and Travelling.
M2: तो सुमेध आप हमें पहले अपने ग्रेज्युएशन से पीएच. डी. तक के बारे में बताए:
M3: अच्छा तो आप महाराष्ट्र से है, अच्छा आप PhD फकस लवषय पर कर रहे है?
- मैंने कहा „An Evaluation of English-Hindi Machine Translation
System‟ और Google , Microsoft के बारे में बताया.
M3: आपको तो Google में नौकरी लमल जाएगी, अगर लमल गई तो ये नौकरी छोड़
दोगे?
- मैंने कहा मैं सरकारी नौकरी करना चाहता हूँ, लजससे मुझे नौकरी की लनलितता
लमलेगी, मेरे लशक्षा का सही उपयोग होगा और बैंक में काम करने से सामालजक
सम्मान भी लमलेगा. आगे कहा मैं बैंक के ललए कु छ करना चाहता हूँ तो M5 बीच में
बोले..
-
M5: बैंक के ललए क्या करना चाहते हो?
- मैंने कहा मैं बैंक के ललए „English to Hindi Machine Translation System‟
बनाना चाहता हूँ जो बैंक के documents का अंग्रेजी से हहदी और हहदी से अंग्रेजी में
आसानी से अनुवाद करें . लजसका उपयोग सभी बैंक कर पायेंगे.
M4: सुमेध, राजभाषा अलधकारी का बैंक में क्या काम होता है?
- मैंने कहा मैड़म, राजभाषा अलधकारी, राजभाषा अलधलनयम 1963 और राजभाषा
लनयम 1976 का पालन करते हुए बैंक के कायाथलयी कामकाज हहदी में करने के ललए
बढ़ावा देता है, उसके साथ बैंक के द्सस्तावेजों का अंग्रेजी से हहदी और हहदी से अंग्रेजी
में अनुवाद करता है. 14 लसतम्बर को हहदी फदवस मनाना, हहदी सप्ताह, हहदी
पखवाड़ा का आयोजन करना तथा बैंक के कमथचाररयों के ललए कायथशालाओं का
आयोजन करना आफद कायथ करता है.
M3: बोले All the Best लेफकन Google में नौकरी लमले तो चले जाना.
सभी सदस्य हूँस रहे थे. Panel में M6 ने कु छ नहीं पुछा वो मुझे देख रहे थे फक मैं कै से
जवाब दे रहा हूँ. M3 ही ज्यादा प्रश्न पुछ रहे थे, सभी प्रश्न के उत्तर हहदी में ही थे. कु छ
प्रश्न याद नहीं है. ये साक्षात्कार उन लोगों के ललए है जो राजभाषा अलधकारी का
साक्षात्कार अभी देने वाले हैं. उसके ललए कु छ संभालवत प्रश्न नीचे दे रहा हूँ लजसके
मादयम से आप तैयारी कर सकते है.
Interview experience at
LIC OF INDIA, DIVISIONAL OFFICE-1, JEEVAN PRAKASH,
BHAWANI SINGH MARG,
JAIPUR :-03/05/2016 AT 9:30 AM
This was my 17th interview and I hoped things would turn out the
way I wanted them to. There were 3 panel members including a
man from south india. I wished them and was asked to take my
seat.I thanked them all and the session started.
M1:-A disaster took place recently in one of the states of India how
do you consider it to be an environmental catastrophe?
Answered:- Uttarakhand and the devastating effects caused by the
holocaust there. I also added how carbon is being released in the
atmosphere and explained its effect on agriculture and biodiversity.
I also added about pollution and depletion of natural resources.
M1:- What do you know about IIP and its related growth effect on
economy?
Answered:-I forgot its full form but told that it predicts about the
growth of industries in the country.
M1:-Expain RSBY.
Answered:- Insurance cover for poor and vulnerable section of the
society stands for Rashtriya Swasthya Bima yojana and told its
terms and conditions, packages, etc. He was satisfied and done
with his part.
M1:- We are just kidding. Ok tell us why you want to join insurance
sector.
Answered:- I take life as it comes to me. I m not obstinate in my
approach, I rather try to make best out of every opportunity.
He said .Best of luck for your career. You may go now.
Then they asked some usual questions that almost every engineer
faces in a bank interview- what were you doing in all those years
after your graduation; why do you want to join banking sector that
too in rural regional bank; you can easily get a job in a metro city
why don‟t you go for that; why are you willing to work in rural
area for mere 30k – 35k salary?
I answered to all those questions patiently with a smile.
M2- Kya kya features hain uske? (What are the features of Rs. 2000
currency note?)
Me- Sir ye note pink colour ka h jisme Gandhiji ki tasveer ab beech
m agai h is note ka paper quality changed hai aur is note ke piche
MANGAL YAN bana hua h.
M2- To khabre sunao abi kya chalra h. (Tell us about some current
affairs)
Me- Sir abi ATM withdrawal limit badh k 10000 hogai h. Niti ayog
ne humare desh ka growth rate 8 percent expect kia h. Bharat ne
England ko haraya.
M1(fir haste hue)- Matlab sab confuse hi hai abi k kya GDP ho
sakta h India ka.
M3- Delhi ka CM kaun hai?
Me- Arvind kejriwal ji.
M3- governor?
M5- aur electric car? Agai hai? Agar haan to kis company ki?
Me- (blank kuch yaad ni ara tha) No sir.
M1(turant beech me bol pade akhir) apko pata ni hai ya aap naa
kehre hai?
Me- Sorry Sir meri knowledge k hisab se mujhe ni pata sir.
Personal Questions:
M1: (I think he was the panel head as he was most senior among
them and asked maximum number of questions).
M1: Nagpur is famous for its oranges; do you grow oranges too on
your fields?
Me: We do not have oranges but we do have cirtus limetta trees on
our fields.
M1: How much did you earn from citrus limetta this year?
Me: Sir, 70000, but there was a fall in rates because of
demonitisation so the profit as comparatively less this year.
( I intentionally used the word demonetization as I was well
prepared with all the facts relating to demonetization.
Unfortunately they didn‟t ask any question on it.)
M2: where did you work before Tirupati Urban Cooperative Bank?
(I was not able to recall the full name of company, and fumbled. In
hurry I said)
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Sir, I was working With Cooperative society.
M1: Did you resign from the company because of this reason?
Me: No Sir, I had resigned from the bank even before the scam. I
have always been always inclined towards banking sector and I
used to prepare for banking exam a long time back. I wanted to join
a govt. bank, meanwhile I got an opportunity to work with TUCB
bank. So, in order to enhance my skills and experience in banking
area, I resigned from SJMMCS and joined TUCB.
M1: You will be going to work for RRB in rural area, how will you
help the farmers?
Me: Sir being a villager and rural oriented person, I can understand
the mindset of rural people. I am well aware of the problems faced
by them. (Interrupting me M1 said)
M1: If the crops have been badly affected by droughts, and the
farmer is unable to pay off the loan. What will you do as a banker?
Me: Being a banker, I will make sure that all the schemes launched
by govt. related to agriculture reach to farmers so that they do not
go to money lenders.
As the RRBs are special purpose banks working for the
development of rural economy and upliftment of farmers, it will be
my responsibility to give more time to farmers to repay their loans
in case of drought and they do not get harassed (this is what money
lenders do).
M1+L1: That‟s all. It was nice talking to you, you can leave now .All
the best.
This interview lasted for 15 minutes. Only the head of the panel
seemed to be enthusiastic and was asking questions rapidly. The
lady was given chance by the head of the panel but she didn't ask a
single question.
Friends, the preparation for the interviews started the day when
Interview Call Letters were released by the IBPS. I would like to tell
you that I have also appeared for the last year interview and in this
1 year I have found many changes in myself. When a candidate
gets selected for an interview, the whole family starts preparing.
From attire to certificates, everything should be taken care of. Now
coming to today's event, I reached the venue a bit late. My turn was
second in the panel and here the interview starts.
Chairman: Achha Pandey Ji, aapne 2011 pe B.Tech kiya tha. Uske
baad ab tak kya kya kiya?
Me: Explained them each and everything about my work
experience (I have worked for Wipro)
Sardar Ji: Achha beta ji, aapne jokes toh suna hoga, like Kejriwal pe,
Modi Ji pe, Ladies pe, Sardaron pe etc. Chalo ek joke sardaron par
sunao.
Me: I smiled and said, I am sorry sir, main nahi suna paunga
(Chairman interrupted and said ki beta Santa Banta wale hi suna
do). But I resisted myself and kept on smiling and the panel was
kept on pushing. Somehow I managed to save myself.
Sardar Ji: Achha, Cricket me koi 3 record tute hain, tumhe yaad
hai?
Me: Ek toh Sir, Adelaide me koi bhi team batting first T20 nahi jeeti
thi and Virat Kohli bhi fastest scoring cricketer bane hain.
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Sardar Ji: Achha Pandey Ji, parso kisi ko koi chakra mila hai?
Me: Haan sir, posthumously mila hai but couldn't tell the name.
Chairman: Pandey Ji, you may go now (Extending his hand for
Handshake)
Me: I shook hand and left.
Friends, the experience is meant to break all the myths you have
created on your own. If you observe, all the questions are
interconnected. Every question was based on whatever I said. So
friends, It‟s you who drives the interview and if you let them drive,
then it may turn into blunder. I was confident throughout and
fumbled many times in between, but the chairman kept supporting
me. I don't know whether I will be selected or not, but I have the
satisfaction that I performed well.
Verification:
At that time - ek sir ne pucha beard kyu hta di acchhe lgte ho usme
jyada. I said thank you sir.
Kaha se ho?
Me: Kanpur.
Panel: 7 members
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4:30 pm: interview started.
Me: Sorry sir mene padha tha thoda complicated tha recall ni kr pa
raha hu.
M3: Ek bat toh bht acchhi ye h k aap B.tech hai aur aap itna sab bta
pa rahe h..kyu ma‟am??
F1: hmm
Good evening ma‟am, good evening sir. Have a nice day ma‟am,
and Sir.
All panel members were very happy. They were in a good mood.
Same to you beta.
Some of the questions you can expect from these areas are
discussed below and the answers or guidelines provided are only
hints based on which one can prepare the answers. This may or
may not fit in an individual case and may require case to case
modifications and improvisation.
Q. Introduce yourself.
You can answer this question by giving a brief introduction of
yourself - including your name, how many family member are
there in your family, family profession, about your education and
professional qualification if any, brief work experience if any, and
career interest.
It is not enough to have solid answers only for the below questions
but you need to be prepared for the full spectrum of questions that
may be presented.
English
What have you read in English poetry?
What is the theme of Milton‟s poetry?
Which poem of Milton enchants you? Please let‟s hear his lines?
What else have you read in English?
Do you know about Hamlet?
Who is the Nobel Prize winner in Literature in 2012?
Who is your favourite writer, and why?
What is noteworthy about Shakespeare/Milton?
Tell the name of some Indo-Anglo writers?
Some contemporary Indian English writers and their work?
Do you read novels?
Which one you have read lately?
“Woods are lovely dark and deep but I have promises to keep
miles to go before I sleep
Miles to go before I sleep. “Why these lines are famous and who
has written these lines?
Economics
What is optimum theory of population?
What is Malthusian theory of population?
Why 5 year plan in India is not successful?
What is law of Diminishing marginal utility?
Define National Income?
What is the Difference between GDP and GNP?
Difference between Micro and Macro Economics?
Difference between Dynamic and Static Economics?]
What is Interpolation and Interpolation?
What is Time Series?
Explain Fisher Index Theory?
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Principle of maximum Social Advantage?
What is Absolute Error?
Discuss Keans‟s theory of Employment?
What is indifference curve analysis?
What is Say‟s market law?
What is perfect competition?
Price determination under imperfect competition?
What is Dumping?
Difference between Economy and Economics?
What is Law of Demand?
What is AC-MC Curve?
Relevance of International Economics for this year?
Who is the winner of Nobel Prize of Economics for this year?
For which work this year‟s Economic Nobel is conferred?
Who is Amaitya Sen?
History
Who was Vikramaditya?
Who was Chanragupta-II? Were Vikramaditya and
Chandragupta-II the same person?
He belonged from which place?
Who was the first governor- general of the independent India?
How many battles were fought in Panipat?
Who had fought all the three battles?
Tell me something about Julius Ceaser? Name two well-known
Historians?
What do you know about Indus valley civilization?
When did Aryans come to India?
What are the sectors of Jain Religion?
Please tell us about main principles of Jain Religious?
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Who laid the foundations of the British Rules in India and in
which year?
What is Magna Carta?
Who was the last emperor of Gupta period?
Political Science
You are a student of Political Science? How is our foreign Policy
at present?
What is Socialism? Should we follow it fully?
What is Capitalism? Should we follow it if yes then why of not
then why?
Which article refers to emergency provision?
What is article 356?
How does amendment take place in the constitution?
What is Veto?
What is article 370?
Do you think that Sonia Gandhi is a good leader?
Sonia Gandhi as a PM, Are you agree with it if yes then why it
not then why?
Geography
What are the benefits of flood?
Can you give some specific reasons for untimely rain is India?
What is Alnino effect?
What is Hurricane?
How many types of soil are found in India?
How your subject would be useful in Bank?
Do you know some places where black soil is available in India?
For which crop is the black soil suited most?
Science Stream
Why does cycle tube burst in summer?
Why does sky look blue?
What is the formula of (A+B)3
Is there any vain which carries impure blood?
What is color blindness?
What is Raman effect?
What is Boyle‟s law?
Who is the winner of Nobel prize……in Physics, Chemistry and
Medicine?
What is Newton‟s I, II, III law?
What is Charl‟s law?
Is there any use of science in Bank?
What is Snell‟s law (laws of refraction)?
What is Coulomb‟s law of Electrostatics?
What is Boyle‟s law?
What id Pascal‟s law?
What is Archimedes‟s Principle?
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What is Specific heat?
What is Conduction, convection, radiation?
What is Doppler‟s effect?
What is Hard and Soft water?
What is under table water?
Law
What is the difference between IPC and CPC?
Is our constitution written?
When was IPC formed or written?
When was CPC formed or written?
What is hypothecation?
What is mortgage?
What is Negotiable Instrument Act?
When Negotiable Instrument Act came into force?
Difference in bill of exchange and Promissory Notes?
Difference between cheque and Draft?
Tell us something about banking regulation Act?
What is Pledge?
Tell us something about Debt Recovery Tribunal?
Till us full name of Securitization Act?
What is Securitization?
What is Lok Adalat?
What are the new amendments regarding Company Act?
Difference between promise and proposal
What is Sale of Goods Act?
Difference between void and voidable contract?
Agriculture
How Indian Agriculture is viable?
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Tell me something about green revolution?
Impact of green revolution on Banking Sector?
How you will manage rain-flooded area and raid-fed area?
What are genetically modified crops?
With a bumper harvest and record yield of food grains this year,
the price rise was expected to be reversed, But strangely the
prices continue to rise in India, why this is so?
What is the present scenario of Indian Agriculture?
What is Rain water harvesting system?
How much amount of pulse is required at minimum in Indian
diet, and how much Indians are actually getting it?
What is organic Farming?
How it is differ from existing way of farming?
Give some suggestions for sustainable Agriculture in 21st
century?
What is sustainable agriculture?
What is the situation of use fertilizers in India? Are they being
used in accordance with the prescribed proportion of NPK?
What are the problems of marketing of agricultural groups
What are the main sources of agricultural credit in India?
Can commercial banks provide economic assistance to the
farmers?
Why should Agricultural officers be appointed in banks?
What is the contribution of Agriculture towards National
Income?
Can a non-technical man manage the post of an Agricultural
Officer of a bank?
Commerce Stream
What are the principles of Book Keeping?
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What is Balance Sheet? How you come to know after seeing
balance sheet that economic condition is good or bad any
organization?
What is the difference between CA and ICWA?
What are the Accounting ratios?
What is the use of ratio in balance sheet of a bank?
What is Acid test ratio?
What is accounting?
Difference between Double Entry System and Double Account
System?
Difference between Presidency and Provincial Insolvency Act?
Explain various lists of Insolvency Act.
Explain tax and how many types of Tax are being imposed in
India?
What is Direct and Indirect Tax? Give some examples?
What is 80L, 80G, 80DD, 88B, 89(1), 88C, 80E?
What are the sources of Income according to Income Tax Act?
What is Capital Gain?
Income of MPs and MLAs is related to which sources?
Agriculture Income is Exempt under which section?
Current Assessment year?
Describe new changes regarding to Income tax in current
Budget?
When Income Tax Act was enacted?
What is difference between Public Limited Company and Private
Limited Company?
Article of Association?
Memorandum of Association?
Quorum?
Annual General Meeting?
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What are Prepaid Expenses and Outstanding Expenses?
Tell us about Authorized, Issued and Paid-up Capital.
What is Forfeiture of shares? How it is treated in Balance Sheet of
a Bank?
What is Single Entry System?
Tell us about Promoters and Directors?
What is Auditing? What are the main purposes of Auditing?
“An Auditor is the watchdog of a company” Explain it?
What is Value Added Tax?
What is Market Capitalization?
What is Break Even Point?
What is Prime Cost and Overhead Cost?
Difference between Fixed and Variable Expenses?
What is Marginal and Standard Costing?
What is Master Budget?
What is capitalization?
What is Contract?
What is Bank Reconciliation Statement?
What is Partnership Deed?
Relevance of “Bhartiya Bahi Khata” in present time?
What is Wages Inward and Outward?
What is “Contribution” in Cost Accounting?
Difference between Cost Accounting and Cost Accountancy?
What are the elements of effective Communication?
Explain Accounting Standards?
Explain Accounting Conventions?
What is Accounting Equation?
What is the use of Trial Balance?
What is Fund Flow?
What is Cash Flow?
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What is Working Capital?
What are LIFO, FIFO, and HIFO?
What is Short Working?
What is Work in Progress?
What is Intangible Assets?
Tell us the Errors which are not disclosed by Trial Balance?
What is difference between Public Sector Company and Public
Limited Company?
What is Real Account?
Finance
Difference between FDI and FII?
What is Sensex?
What is Nifty?
Difference between Cheque and DD.
What is NBFC?
Difference between Banks and NBFC.
What is KYC? Is it really useful to restrict Black Money, how?
Demat account?
Shares?
Brokers?
Bullion market?
RBI, SBI, NPA?
What is meant by willful defaulters? Who displays this and why?
What are the effects of being declared as willful defaulter by
them..?
Money spent on PMJDY for ad's was waste or useful..?
These are some very tricky questions that an interviewer might ask
to know about how you would respond in a situation or to get an
idea of your thoughts and personality. There is actually no wrong
or right answers to such questions, it is just a matter of perception,
ones experiences and thought process. You need to be very creative
to stand out while answering such questions and the best way is to
practice by yourself.
Mock Exercise 1
Q2. Where have you come from and what is famous in your city?
Q9. When was the last time you were angry? What happened?
To answer this, the candidate must tell his name, place of residence
and his current work or educational degree along with a very brief
note on his family-father, mother and siblings. He/she can also tell
about his father or mother‟s occupation. One point must be
highlighted here is the USP or the Key Achievement of the
candidate. As that might be one the make or break point. From here
the Interviewee can actually drive the interview. Give them "your
synopsis about you" answer, specifically your Unique Selling
Proposition. Known as a personal branding or a value-added
statement, the USP is a succinct, one-sentence description of who
you are, your biggest strength / achievement. This could very well
be your introductory line. Here is an example of a Unique Selling
Proposition: Someone without any work experience - "I'm Ashok
Kumar, a Bachelor in Commerce with Hons from Delhi University.
I am a Gold Medallist of my Batch and an ardent follower of
Gandhi Principles. (Here Interviewee is trying to drive the interview as
the next question can be on Gandhi Principles”). So if you have
something like that go and speak up and use it for your benefit.
2. Where have you come from and what is famous in your city?
The candidate must tell about his place of living- city and state. If
the board further asks about any specifications, then name of the
district etc. should be told. He/she must tell about the famous
things of his place. For ex:- a candidate from Lucknow may tell
about Imambara, chicken clothes, “tehzeeb” of Lucknow etc.
There could be many other reasons for you wanting to join the
bank industry for e.g. it is an honest organization, good working
conditions, chances to directly interact with public etc. The choice
of reason could be anything that suits you as a person. This is a
very commonly asked question and you must be prepared to
answer it.
9. When was the last time you were angry? What happened?
When the interviewer asks "When Was The Last Time You Were
Angry? What Happened?" he or she wants to know if you lose
control. The real meaning of the word "angry", to an interviewer, is
loss of control and it's important to know how you handle
situations when you're angry.
A possible Answer could be that: Anger to me means loss of
control. I do not lose control. When I get stressed, I step back, take a
deep breath, thoughtfully think through the situation and then
begin to formulate a plan of action.
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10. If you know your superior is 100% wrong about something
how would you handle it?
The question "If you know your boss is 100% wrong about
something, how would you handle this?" is asked to find out how
you deal with a difficult situation.
A Possible answer could be that: Sir, at first I‟d like to convey my
viewpoints to my senior and I‟d try that we sit together and come
to a solution which abides by company‟s norms and is appropriate
for the situation. If things won‟t work out that way, then it‟ll be my
duty to inform concerned higher official and ask for their guidance
so that we can devise a solution for the same.
12. Tell me about a time that you participated in a team, what was
your role?
Companies, for the most part, do not want "Lone-Rangers" - they are
looking for employees who will adapt to the company culture and get
along with others.
In high school, I enjoyed playing football and performing with the
marching band. Each required a different kind of team play, but the
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overall goal of learning to be a member of a group was invaluable. I
continued to grow as team member while on my sorority's debate
team and through my advanced marketing class where we had
numerous team assignments.
Mock Exercise 2
Q3. What did you do during this six month gap in employment?
Q9. Why are you the best person for the job?
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Q10. What do you know about this company?
What to do in a GD?
Knowledge
Proactive
Helping attitude
To meet people
Manipulating
Diplomatic
Tech Savvy
Positive thinking
Group Exercise 2
Intelligence
Initiative
Obedience
Independent thought
Honesty
Job Knowledge
Expertise
Group Exercise 3