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GET
FILE='D:\Skripsi brankas\alan ana\data X1.sav'.
DATASET NAME DataSet1 WINDOW=FRONT.
CORRELATIONS
/VARIABLES=item_1 item_2 item_3 item_4 item_5 item_6 item_7 item_8 item_9 item_10 item_11 it
item_13 item_14 item_15 Total_Skor
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations

Notes
Output Created 04-DEC-2019 22:40:32
Comments
Input Data D:\Skripsi brankas\alan
ana\data X1.sav

Active Dataset DataSet1


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics for each pair of


variables are based on all the
cases with valid data for that
pair.

Syntax CORRELATIONS
/VARIABLES=item_1 item_2
item_3 item_4 item_5 item_6
item_7 item_8 item_9 item_10
item_11 item_12
item_13 item_14 item_15
Total_Skor
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Resources Processor Time 00:00:00.03


Resources
Elapsed Time 00:00:00.15

[DataSet1] D:\Skripsi brankas\alan ana\data X1.sav

item_1 item_2
item_1 Pearson Correlation 1 .405**
Sig. (2-tailed) 0.000
N 100 100
item_2 Pearson Correlation .405**
1
Sig. (2-tailed) 0.000
N 100 100
item_3 Pearson Correlation .426** .549**
Sig. (2-tailed) 0.000 0.000
N 100 100
item_4 Pearson Correlation .361** .508**
Sig. (2-tailed) 0.000 0.000
N 100 100
item_5 Pearson Correlation .413** 0.188
Sig. (2-tailed) 0.000 0.061
N 100 100
item_6 Pearson Correlation .209* .241*
Sig. (2-tailed) 0.037 0.016
N 100 100
item_7 Pearson Correlation 0.113 .457**
Sig. (2-tailed) 0.264 0.000
N 100 100
item_8 Pearson Correlation 0.193 .308**
Sig. (2-tailed) 0.054 0.002
N 100 100
item_9 Pearson Correlation .219* .567**
Sig. (2-tailed) 0.029 0.000
N 100 100
item_10 Pearson Correlation -0.028 .331**
Sig. (2-tailed) 0.783 0.001
N 100 100
item_11 Pearson Correlation .273** .262**
Sig. (2-tailed) 0.006 0.008
item_11

N 100 100
item_12 Pearson Correlation 0.091 -0.004
Sig. (2-tailed) 0.367 0.965
N 100 100
item_13 Pearson Correlation 0.148 .243*
Sig. (2-tailed) 0.143 0.015
N 100 100
item_14 Pearson Correlation 0.078 -0.017
Sig. (2-tailed) 0.438 0.865
N 100 100
item_15 Pearson Correlation 0.018 0.189
Sig. (2-tailed) 0.862 0.060
N 100 100
Total_Skor Pearson Correlation .458** .639**
Sig. (2-tailed) 0.000 0.000
N 100 100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

NEW FILE.
DATASET NAME DataSet2 WINDOW=FRONT.

SAVE OUTFILE='D:\Skripsi brankas\alan ana\data X2.sav'


/COMPRESSED.
NEW FILE.
DATASET NAME DataSet3 WINDOW=FRONT.
DATASET ACTIVATE DataSet2.
DATASET ACTIVATE DataSet2.

SAVE OUTFILE='D:\Skripsi brankas\alan ana\data X2.sav'


/COMPRESSED.
DATASET ACTIVATE DataSet2.

SAVE OUTFILE='D:\Skripsi brankas\alan ana\data X2.sav'


/COMPRESSED.
CORRELATIONS
/VARIABLES=item_1 item_2 item_3 item_4 item_5 item_6 item_7 item_8 Total_Skor
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations
Notes
Output Created 04-DEC-2019 22:46:49
Comments
Input Data D:\Skripsi brankas\alan
ana\data X2.sav

Active Dataset DataSet2


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics for each pair of


variables are based on all the
cases with valid data for that
pair.

Syntax CORRELATIONS
/VARIABLES=item_1 item_2
item_3 item_4 item_5 item_6
item_7 item_8 Total_Skor
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Resources Processor Time 00:00:00.08


Elapsed Time 00:00:00.14

[DataSet2] D:\Skripsi brankas\alan ana\data X2.sav

Correlations
item_1 item_2
item_1 Pearson Correlation 1 .481**
Sig. (2-tailed) 0.000
N 100 100
item_2 Pearson Correlation .481** 1
Sig. (2-tailed) 0.000
N 100 100
item_3 Pearson Correlation .464** .605**
item_3
Sig. (2-tailed) 0.000 0.000
N 100 100
item_4 Pearson Correlation .439**
.522**
Sig. (2-tailed) 0.000 0.000
N 100 100
item_5 Pearson Correlation .378**
.322**
Sig. (2-tailed) 0.000 0.001
N 100 100
item_6 Pearson Correlation .429** .302**
Sig. (2-tailed) 0.000 0.002
N 100 100
item_7 Pearson Correlation .449**
.381**
Sig. (2-tailed) 0.000 0.000
N 100 100
item_8 Pearson Correlation .200* .242*
Sig. (2-tailed) 0.046 0.015
N 100 100
Total_Skor Pearson Correlation .722** .731**
Sig. (2-tailed) 0.000 0.000
N 100 100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

DATASET ACTIVATE DataSet3.


CORRELATIONS
/VARIABLES=item_1 item_2 item_3 item_4 item_5 item_6 Total_Skor
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Correlations

Notes
Output Created 04-DEC-2019 22:47:38
Comments
Input Active Dataset DataSet3
Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.

Cases Used Statistics for each pair of


variables are based on all the
cases with valid data for that
pair.

Syntax CORRELATIONS
/VARIABLES=item_1 item_2
item_3 item_4 item_5 item_6
Total_Skor
/PRINT=TWOTAIL NOSIG
/MISSING=PAIRWISE.

Resources Processor Time 00:00:00.05


Elapsed Time 00:00:00.02

[DataSet3]

Correlations
item_1 item_2
item_1 Pearson Correlation 1 .289**
Sig. (2-tailed) 0.004
N 100 100
item_2 Pearson Correlation .289 **
1
Sig. (2-tailed) 0.004
N 100 100
item_3 Pearson Correlation .558 **
.414**
Sig. (2-tailed) 0.000 0.000
N 100 100
item_4 Pearson Correlation .399 **
.490**
Sig. (2-tailed) 0.000 0.000
N 100 100
item_5 Pearson Correlation .588 **
0.109
Sig. (2-tailed) 0.000 0.280
N 100 100
item_6 Pearson Correlation .421 **
0.065
Sig. (2-tailed) 0.000 0.521
N 100 100
Total_Skor Pearson Correlation .762 **
.571**
Sig. (2-tailed) 0.000 0.000
Total_Skor

N 100 100
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).

DATASET ACTIVATE DataSet1.


DATASET CLOSE DataSet3.
NEW FILE.
DATASET NAME DataSet4 WINDOW=FRONT.

SAVE OUTFILE='D:\Skripsi brankas\alan ana\data Y.sav'


/COMPRESSED.
NEW FILE.
DATASET NAME DataSet5 WINDOW=FRONT.
DATASET ACTIVATE DataSet1.
RELIABILITY
/VARIABLES=item_1 item_2 item_3 item_4 item_5 item_6 item_7 item_8 item_9 item_10 item_11 it
item_13 item_14 item_15
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA
/SUMMARY=TOTAL.

Reliability

Notes
Output Created 04-DEC-2019 22:53:32
Comments
Input Data D:\Skripsi brankas\alan
ana\data X1.sav

Active Dataset DataSet1


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Matrix Input
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.

Cases Used Statistics are based on all


cases with valid data for all
variables in the procedure.
Syntax RELIABILITY
/VARIABLES=item_1 item_2
item_3 item_4 item_5 item_6
item_7 item_8 item_9 item_10
item_11 item_12
item_13 item_14 item_15
/SCALE('ALL VARIABLES')
ALL
/MODEL=ALPHA
/SUMMARY=TOTAL.

Resources Processor Time 00:00:00.02


Elapsed Time 00:00:00.02

Scale: ALL VARIABLES

Case Processing Summary


N %
Cases Valid 100 100.0
Excludeda
0 0.0
Total 100 100.0
a. Listwise deletion based on all variables in the procedure.

Reliability Statistics

Cronbach's Alpha N of Items


0.837 15

Item-Total Statistics

Corrected Item-
Scale Mean if Item Deleted Scale Variance if Item Deleted Total Correlation
item_1 53.84 37.247 0.372
item_2 54.01 35.404 0.566
item_3 54.28 34.123 0.599
item_4 54.26 34.457 0.621
item_5 54.06 35.673 0.423
item_6 54.02 36.686 0.413
item_7 54.23 33.755 0.557
item_8 54.16 35.691 0.470
item_9 53.73 34.846 0.579
item_10 54.01 34.353 0.484
item_11 54.12 34.107 0.556
item_12 53.74 37.689 0.322
item_13 54.00 36.586 0.373
item_14 53.84 38.924 0.186
item_15 53.74 37.487 0.327

DATASET ACTIVATE DataSet2.


RELIABILITY
/VARIABLES=item_1 item_2 item_3 item_4 item_5 item_6 item_7 item_8
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA
/SUMMARY=TOTAL.

Reliability

Notes
Output Created 04-DEC-2019 22:54:05
Comments
Input Data D:\Skripsi brankas\alan
ana\data X2.sav

Active Dataset DataSet2


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Matrix Input
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.

Cases Used Statistics are based on all


cases with valid data for all
variables in the procedure.
Syntax RELIABILITY
/VARIABLES=item_1 item_2
item_3 item_4 item_5 item_6
item_7 item_8
/SCALE('ALL VARIABLES')
ALL
/MODEL=ALPHA
/SUMMARY=TOTAL.

Resources Processor Time 00:00:00.02


Elapsed Time 00:00:00.02

[DataSet2] D:\Skripsi brankas\alan ana\data X2.sav

Scale: ALL VARIABLES

Case Processing Summary


N %
Cases Valid 100 100.0
Excludeda
0 0.0
Total 100 100.0
a. Listwise deletion based on all variables in the procedure.

Reliability Statistics

Cronbach's Alpha N of Items


0.820 8

Item-Total Statistics

Corrected Item-
Scale Mean if Item Deleted Scale Variance if Item Deleted Total Correlation
item_1 25.99 14.192 0.606
item_2 25.97 14.110 0.617
item_3 25.73 13.775 0.718
item_4 25.50 13.606 0.676
item_5 25.24 15.437 0.523
item_6 25.52 15.141 0.550
item_7 25.60 15.071 0.497
item_8 25.90 16.616 0.193
DATASET ACTIVATE DataSet4.
RELIABILITY
/VARIABLES=item_1 item_2 item_3 item_4 item_5 item_6
/SCALE('ALL VARIABLES') ALL
/MODEL=ALPHA
/SUMMARY=TOTAL.

Reliability

Notes
Output Created 04-DEC-2019 22:54:36
Comments
Input Data D:\Skripsi brankas\alan
ana\data Y.sav

Active Dataset DataSet4


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Matrix Input
Missing Value Handling Definition of Missing User-defined missing values
are treated as missing.

Cases Used Statistics are based on all


cases with valid data for all
variables in the procedure.

Syntax RELIABILITY
/VARIABLES=item_1 item_2
item_3 item_4 item_5 item_6
/SCALE('ALL VARIABLES')
ALL
/MODEL=ALPHA
/SUMMARY=TOTAL.

Resources Processor Time 00:00:00.02


Elapsed Time 00:00:00.01

[DataSet4] D:\Skripsi brankas\alan ana\data Y.sav


Scale: ALL VARIABLES

Case Processing Summary


N %
Cases Valid 100 100.0
Excludeda
0 0.0
Total 100 100.0
a. Listwise deletion based on all variables in the procedure.

Reliability Statistics

Cronbach's Alpha N of Items


0.791 6

Item-Total Statistics

Corrected Item-
Scale Mean if Item Deleted Scale Variance if Item Deleted Total Correlation
item_1 18.81 7.913 0.637
item_2 19.30 8.697 0.362
item_3 18.89 8.058 0.584
item_4 18.86 7.697 0.645
item_5 18.44 8.188 0.597
item_6 18.65 8.129 0.466

DATASET ACTIVATE DataSet5.

SAVE OUTFILE='D:\Skripsi brankas\alan ana\uji.sav'


/COMPRESSED.
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Kepuasan_Kosumen
/METHOD=ENTER Kualitas_Pelayanan Harga_Produk
/SAVE RESID.

Regression
Notes
Output Created 04-DEC-2019 22:58:41
Comments
Input Data D:\Skripsi brankas\alan
ana\uji.sav

Active Dataset DataSet5


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics are based on cases


with no missing values for any
variable used.

Syntax REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS
R ANOVA
/CRITERIA=PIN(.05)
POUT(.10)
/NOORIGIN
/DEPENDENT
Kepuasan_Kosumen
/METHOD=ENTER
Kualitas_Pelayanan
Harga_Produk
/SAVE RESID.

Resources Processor Time 00:00:00.06


Elapsed Time 00:00:00.12
Memory Required 2912 bytes
Additional Memory Required 0 bytes
for Residual Plots

Variables Created or Modified RES_1 Unstandardized Residual

[DataSet5] D:\Skripsi brankas\alan ana\uji.sav

Variables Entered/Removeda
Model Variables Entered Variables Removed Method
1 Harga_Produk, Enter
Kualitas_Pelayananb

a. Dependent Variable: Kepuasan_Kosumen


b. All requested variables entered.

Model Summaryb

Adjusted R
Model R R Square Square
1 .839a 0.704 0.698
a. Predictors: (Constant), Harga_Produk, Kualitas_Pelayanan

b. Dependent Variable: Kepuasan_Kosumen

ANOVAa

Model Sum of Squares df


1 Regression 782.099 2
Residual 328.091 97
Total 1110.190 99
a. Dependent Variable: Kepuasan_Kosumen
b. Predictors: (Constant), Harga_Produk, Kualitas_Pelayanan

Coefficientsa

Unstandardized Coefficients
Model B Std. Error
1 (Constant) 0.226 1.701
Kualitas_Pelayanan 0.128 0.038
Harga_Produk 0.511 0.056
a. Dependent Variable: Kepuasan_Kosumen

Residuals Statisticsa
Minimum Maximum Mean
Predicted Value 12.86 29.45 22.59
Residual -4.877 4.123 0.000
Std. Predicted Value -3.462 2.440 0.000
Std. Residual -2.652 2.242 0.000
a. Dependent Variable: Kepuasan_Kosumen

NPAR TESTS
/K-S(NORMAL)=RES_1
/MISSING ANALYSIS.

NPar Tests

Notes
Output Created 04-DEC-2019 22:59:04
Comments
Input Data D:\Skripsi brankas\alan
ana\uji.sav

Active Dataset DataSet5


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics for each test are


based on all cases with valid
data for the variable(s) used in
that test.

Syntax NPAR TESTS


/K-S(NORMAL)=RES_1
/MISSING ANALYSIS.

Resources Processor Time 00:00:00.05


Elapsed Time 00:00:00.05
Number of Cases Alloweda 786432

a. Based on availability of workspace memory.

One-Sample Kolmogorov-Smirnov Test

Unstandardized Residual
N 100
Normal Parametersa,b Mean 0.0000000
Normal Parametersa,b
Std. Deviation 1.82045445
Most Extreme Differences Absolute 0.063
Positive 0.036
Negative -0.063
Test Statistic 0.063
Asymp. Sig. (2-tailed) .200c,d
a. Test distribution is Normal.
b. Calculated from data.
c. Lilliefors Significance Correction.
d. This is a lower bound of the true significance.

REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Kepuasan_Kosumen
/METHOD=ENTER Kualitas_Pelayanan Harga_Produk
/SCATTERPLOT=(*SRESID ,*ZPRED)
/RESIDUALS HISTOGRAM(ZRESID) NORMPROB(ZRESID)
/SAVE RESID.

Regression

Notes
Output Created 04-DEC-2019 23:19:17
Comments
Input Data D:\Skripsi brankas\alan
ana\uji.sav

Active Dataset DataSet1


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics are based on cases


with no missing values for any
variable used.
Syntax REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS
R ANOVA
/CRITERIA=PIN(.05)
POUT(.10)
/NOORIGIN
/DEPENDENT
Kepuasan_Kosumen
/METHOD=ENTER
Kualitas_Pelayanan
Harga_Produk

/SCATTERPLOT=(*SRESID
,*ZPRED)
/RESIDUALS
HISTOGRAM(ZRESID)
NORMPROB(ZRESID)
/SAVE RESID.

Resources Processor Time 00:00:07.74


Elapsed Time 00:00:03.56
Memory Required 2912 bytes
Additional Memory Required 664 bytes
for Residual Plots

Variables Created or Modified RES_1 Unstandardized Residual

[DataSet1] D:\Skripsi brankas\alan ana\uji.sav

Variables Entered/Removeda

Model Variables Entered Variables Removed Method


1 Harga_Produk, Enter
Kualitas_Pelayananb

a. Dependent Variable: Kepuasan_Kosumen


b. All requested variables entered.

Model Summaryb

Adjusted R
Model R R Square Square
1 .839a 0.704 0.698
a. Predictors: (Constant), Harga_Produk, Kualitas_Pelayanan

b. Dependent Variable: Kepuasan_Kosumen

ANOVAa

Model Sum of Squares df


1 Regression 782.099 2
Residual 328.091 97
Total 1110.190 99
a. Dependent Variable: Kepuasan_Kosumen
b. Predictors: (Constant), Harga_Produk, Kualitas_Pelayanan

Coefficientsa

Unstandardized Coefficients
Model B Std. Error
1 (Constant) 0.226 1.701
Kualitas_Pelayanan 0.128 0.038
Harga_Produk 0.511 0.056
a. Dependent Variable: Kepuasan_Kosumen

Residuals Statisticsa
Minimum Maximum Mean
Predicted Value 12.86 29.45 22.59
Std. Predicted Value -3.462 2.440 0.000
Standard Error of Predicted 0.185 0.680 0.303
Value

Adjusted Predicted Value 12.99 29.48 22.59


Residual -4.877 4.123 0.000
Std. Residual -2.652 2.242 0.000
Stud. Residual -2.703 2.303 0.001
Deleted Residual -5.066 4.353 0.004
Stud. Deleted Residual -2.796 2.357 0.001
Mahal. Distance 0.016 12.550 1.980
Cook's Distance 0.000 0.146 0.010
Centered Leverage Value 0.000 0.127 0.020
a. Dependent Variable: Kepuasan_Kosumen
Charts
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Kepuasan_Kosumen
/METHOD=ENTER Kualitas_Pelayanan Harga_Produk
/SCATTERPLOT=(*SRESID ,*ZPRED)
/RESIDUALS DURBIN HISTOGRAM(ZRESID) NORMPROB(ZRESID)
/SAVE RESID.

Regression

Notes
Output Created 04-DEC-2019 23:19:46
Comments
Input Data D:\Skripsi brankas\alan
ana\uji.sav
Input

Active Dataset DataSet1


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics are based on cases


with no missing values for any
variable used.

Syntax REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS
R ANOVA
/CRITERIA=PIN(.05)
POUT(.10)
/NOORIGIN
/DEPENDENT
Kepuasan_Kosumen
/METHOD=ENTER
Kualitas_Pelayanan
Harga_Produk

/SCATTERPLOT=(*SRESID
,*ZPRED)
/RESIDUALS DURBIN
HISTOGRAM(ZRESID)
NORMPROB(ZRESID)
/SAVE RESID.

Resources Processor Time 00:00:05.09


Elapsed Time 00:00:01.50
Memory Required 2912 bytes
Additional Memory Required 664 bytes
for Residual Plots

Variables Created or Modified RES_1 Unstandardized Residual

Model Summaryb

Adjusted R
Model R R Square Square
1 .839a 0.704 0.698
a. Predictors: (Constant), Harga_Produk, Kualitas_Pelayanan
b. Dependent Variable: Kepuasan_Kosumen

FREQUENCIES VARIABLES=Kualitas_Pelayanan Harga_Produk Kepuasan_Kosumen


/STATISTICS=STDDEV MINIMUM MAXIMUM MEAN MEDIAN MODE
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created 04-DEC-2019 23:23:06
Comments
Input Data D:\Skripsi brankas\alan
ana\uji.sav

Active Dataset DataSet1


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User-defined missing values


are treated as missing.

Cases Used Statistics are based on all


cases with valid data.

Syntax FREQUENCIES
VARIABLES=Kualitas_Pelayan
an Harga_Produk
Kepuasan_Kosumen
/STATISTICS=STDDEV
MINIMUM MAXIMUM MEAN
MEDIAN MODE
/ORDER=ANALYSIS.

Resources Processor Time 00:00:00.02


Elapsed Time 00:00:00.03

Statistics

Kualitas_Pelayanan Harga_Produk
N Valid 100 100
Missing 0 0
Mean 57.86 29.35
Median 58.00 29.50
Mode 58 29a
Std. Deviation 6.374 4.333
Minimum 43 14
Maximum 74 39
a. Multiple modes exist. The smallest value is shown

Frequency Table

DESCRIPTIVES VARIABLES=Kualitas_Pelayanan Harga_Produk Kepuasan_Kosumen


/STATISTICS=MEAN STDDEV MIN MAX.

Descriptives

Notes
Output Created 04-DEC-2019 23:23:39
Comments
Input Data D:\Skripsi brankas\alan
ana\uji.sav

Active Dataset DataSet1


Filter <none>
Weight <none>
Split File <none>
N of Rows in Working Data 100
File

Missing Value Handling Definition of Missing User defined missing values


are treated as missing.

Cases Used All non-missing data are used.

Syntax DESCRIPTIVES
VARIABLES=Kualitas_Pelayan
an Harga_Produk
Kepuasan_Kosumen
/STATISTICS=MEAN
STDDEV MIN MAX.

Resources Processor Time 00:00:00.00


Elapsed Time 00:00:00.00
5871 days.

8 item_9 item_10 item_11 item_12


Correlations
item_3 item_4 item_5 item_6 item_7 item_8 item_9 item_10
.426** .361** .413** .209* 0.113 0.193 .219* -0.028
0.000 0.000 0.000 0.037 0.264 0.054 0.029 0.783
100 100 100 100 100 100 100 100
.549**
.508**
0.188 .241 *
.457**
.308**
.567 **
.331**
0.000 0.000 0.061 0.016 0.000 0.002 0.000 0.001
100 100 100 100 100 100 100 100
1 .734** .197* .339** .307** 0.148 .391** .497**
0.000 0.050 0.001 0.002 0.142 0.000 0.000
100 100 100 100 100 100 100 100
.734** 1 .314** .469** .387** .274** .420** .460**
0.000 0.001 0.000 0.000 0.006 0.000 0.000
100 100 100 100 100 100 100 100
.197* .314** 1 .205* .215* .311** 0.183 0.190
0.050 0.001 0.041 0.032 0.002 0.068 0.058
100 100 100 100 100 100 100 100
.339** .469** .205* 1 .316** .306** .308** .210*
0.001 0.000 0.041 0.001 0.002 0.002 0.036
100 100 100 100 100 100 100 100
.307** .387** .215* .316** 1 .421** .369** .430**
0.002 0.000 0.032 0.001 0.000 0.000 0.000
100 100 100 100 100 100 100 100
0.148 .274** .311** .306** .421** 1 .273** .242*
0.142 0.006 0.002 0.002 0.000 0.006 0.015
100 100 100 100 100 100 100 100
.391** .420** 0.183 .308** .369** .273** 1 .448**
0.000 0.000 0.068 0.002 0.000 0.006 0.000
100 100 100 100 100 100 100 100
.497** .460** 0.190 .210* .430** .242* .448** 1
0.000 0.000 0.058 0.036 0.000 0.015 0.000
100 100 100 100 100 100 100 100
.304** .293** .596** 0.130 .411** .373** .457** .364**
0.002 0.003 0.000 0.199 0.000 0.000 0.000 0.000
100 100 100 100 100 100 100 100
.248* .264** 0.101 .272** 0.126 0.074 0.134 .230*
0.013 0.008 0.316 0.006 0.210 0.467 0.185 0.021
100 100 100 100 100 100 100 100
.208* 0.179 0.082 0.167 .367** 0.185 0.188 0.124
0.038 0.074 0.420 0.097 0.000 0.066 0.062 0.219
100 100 100 100 100 100 100 100
0.038 -0.072 0.172 0.008 0.051 0.192 0.062 -0.067
0.706 0.476 0.087 0.937 0.615 0.055 0.539 0.505
100 100 100 100 100 100 100 100
0.146 0.016 0.097 -0.002 0.186 .304** .325** 0.156
0.148 0.877 0.339 0.986 0.065 0.002 0.001 0.122
100 100 100 100 100 100 100 100
.679** .692** .528** .501** .654** .562** .656** .594**
0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
100 100 100 100 100 100 100 100

8 Total_Skor
Correlations
item_3 item_4 item_5 item_6 item_7 item_8 Total_Skor
.464** .439** .378** .429** .449** .200* .722**
0.000 0.000 0.000 0.000 0.000 0.046 0.000
100 100 100 100 100 100 100
.605** .522** .322** .302** .381** .242* .731**
0.000 0.000 0.001 0.002 0.000 0.015 0.000
100 100 100 100 100 100 100
1 .625** .468** .523** .351** .255* .803**
0.000 0.000 0.000 0.000 0.010 0.000
100 100 100 100 100 100 100
.625**
1 .457**
.466 **
.407 **
.218*
.779**
0.000 0.000 0.000 0.000 0.029 0.000
100 100 100 100 100 100 100
.468**
.457**
1 .478 **
.342 **
0.067 .635**
0.000 0.000 0.000 0.000 0.509 0.000
100 100 100 100 100 100 100
.523** .466** .478** 1 .485** -0.037 .662**
0.000 0.000 0.000 0.000 0.714 0.000
100 100 100 100 100 100 100
.351**
.407**
.342**
.485 **
1 -0.011 .629**
0.000 0.000 0.000 0.000 0.915 0.000
100 100 100 100 100 100 100
.255* .218* 0.067 -0.037 -0.011 1 .385**
0.010 0.029 0.509 0.714 0.915 0.000
100 100 100 100 100 100 100
.803** .779** .635** .662** .629** .385** 1
0.000 0.000 0.000 0.000 0.000 0.000
100 100 100 100 100 100 100
ons
item_3 item_4 item_5 item_6 Total_Skor
.558** .399** .588** .421** .762**
0.000 0.000 0.000 0.000 0.000
100 100 100 100 100
.414**
.490**
0.109 0.065 .571**
0.000 0.000 0.280 0.521 0.000
100 100 100 100 100
1 .488**
.385**
.243 *
.726**
0.000 0.000 0.015 0.000
100 100 100 100 100
.488**
1 .449**
.423**
.774**
0.000 0.000 0.000 0.000
100 100 100 100 100
.385**
.449**
1 .584**
.728**
0.000 0.000 0.000 0.000
100 100 100 100 100
.243 *
.423**
.584**
1 .658**
0.015 0.000 0.000 0.000
100 100 100 100 100
.726**
.774**
.728**
.658**
1
0.000 0.000 0.000 0.000
100 100 100 100 100

8 item_9 item_10 item_11 item_12


Cronbach's Alpha
if Item Deleted
0.832
0.822
0.818
0.818
0.830
0.830
0.821
0.827
0.820
0.827
0.821
0.835
0.833
0.841
0.835
Cronbach's Alpha
if Item Deleted
0.790
0.789
0.774
0.779
0.803
0.799
0.806
0.849
Cronbach's Alpha
if Item Deleted
0.737
0.802
0.749
0.733
0.747
0.779
Std. Error of the
Estimate
1.839

Mean Square F Sig.


391.049 115.613 .000b
3.382

Standardized
Coefficients
Beta t Sig.
0.133 0.895
0.243 3.335 0.001
0.661 9.073 0.000

Std. Deviation N
2.811 100
1.820 100
1.000 100
0.990 100
Std. Error of the
Estimate
1.839
Mean Square F Sig.
391.049 115.613 .000b
3.382

Standardized
Coefficients
Beta t Sig.
0.133 0.895
0.243 3.335 0.001
0.661 9.073 0.000

Std. Deviation N
2.811 100
1.000 100
0.099 100

2.808 100
1.820 100
0.990 100
1.005 100
1.876 100
1.016 100
2.114 100
0.021 100
0.021 100
Std. Error of the
Estimate Durbin-Watson
1.839 1.640
Kepuasan_Kosum
en
100
0
22.59
23.00
24
3.349
12
30
item_11 item_12 item_13 item_14 item_15 Total_Skor
.273** 0.091 0.148 0.078 0.018 .458**
0.006 0.367 0.143 0.438 0.862 0.000
100 100 100 100 100 100
.262**
-0.004 .243 *
-0.017 0.189 .639**
0.008 0.965 0.015 0.865 0.060 0.000
100 100 100 100 100 100
.304** .248* .208* 0.038 0.146 .679**
0.002 0.013 0.038 0.706 0.148 0.000
100 100 100 100 100 100
.293** .264** 0.179 -0.072 0.016 .692**
0.003 0.008 0.074 0.476 0.877 0.000
100 100 100 100 100 100
.596** 0.101 0.082 0.172 0.097 .528**
0.000 0.316 0.420 0.087 0.339 0.000
100 100 100 100 100 100
0.130 .272** 0.167 0.008 -0.002 .501**
0.199 0.006 0.097 0.937 0.986 0.000
100 100 100 100 100 100
.411** 0.126 .367** 0.051 0.186 .654**
0.000 0.210 0.000 0.615 0.065 0.000
100 100 100 100 100 100
.373** 0.074 0.185 0.192 .304** .562**
0.000 0.467 0.066 0.055 0.002 0.000
100 100 100 100 100 100
.457** 0.134 0.188 0.062 .325** .656**
0.000 0.185 0.062 0.539 0.001 0.000
100 100 100 100 100 100
.364** .230* 0.124 -0.067 0.156 .594**
0.000 0.021 0.219 0.505 0.122 0.000
100 100 100 100 100 100
1 0.145 0.110 .225* .224* .648**
0.150 0.276 0.024 0.025 0.000
100 100 100 100 100 100
0.145 1 .344** .236* .319** .410**
0.150 0.000 0.018 0.001 0.000
100 100 100 100 100 100
0.110 .344** 1 .344** .348** .474**
0.276 0.000 0.000 0.000 0.000
100 100 100 100 100 100
.225* .236* .344** 1 .302** .274**
0.024 0.018 0.000 0.002 0.006
100 100 100 100 100 100
.224* .319** .348** .302** 1 .420**
0.025 0.001 0.000 0.002 0.000
100 100 100 100 100 100
.648** .410** .474** .274** .420** 1
0.000 0.000 0.000 0.006 0.000
100 100 100 100 100 100

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