1.

The International Standard for Quality Assurance ISO 9001 emphasizes on :

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)Critical Component quality
b)Product Quality
c)Process Quality
d)Both (b) and (c)

2. The CMMI level 5 stage is termed as a :

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a)Iterative stage
b)Repeatable stage
c)Optimizing stage
d)Defined stage

3. DMAIC stands for

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a)Do, Measure , Add, Improve, Control

b)Define, Measure , Add, Improve, Control

c)Define, Measure , Analyze, Improve, Control

d)Define, Measure , Add, Improve, Check

Improvement sugestion specific to the Quality System (veloci-Q) raised with respect to
veloci-Q components such as Process Models, Processes, Templates, Checklists, Guidance,
Coding Standards and Group Specific Processes etc called

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a)PIP
b)PDMR

c)PMP

d)PPA

DPMO stands for_____

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a)Defects per million opportunities

b)Derivations per million opportunities

c)Defects per million occasions

d)All of the above

What is the 3rd level in CMMI called?

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a)Optimized

b)Controlled

c)Managed

d)Defined

Checklists & templates are process artifacts that help to perform project activities in a
standard manner
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a)True

b)False

CMMI model outlines _____levels of maturity.

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a)3

b)5

c)6

d)8

Wipro's quality system is known as

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a)K-net

b)WiqTree

c)Veloci-Q

d)Project Data Bank

ISO, CMMI are____

Deviations from the stated processes that are identified during the audit are recorded as

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a)Process Improvement Proposal

b)Creation of Work Plans

c)Audit finding

d)Process Improvement and Process Development

The Six Sigma technique/tool recommended for Analyzing Requirements is

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a)FMEA (Failure Mode Effective Analysis)

b)Pugh Matrix

c)Voice of Customer

d)RCA (Root Cause Analysis)

Wipro is assessed as a CMMI _____Organization

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a)Level 4

b)Level 5

c)It is assessed at CMM only, but no level of CMMi

d)3

New process enters velociQ through

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a)PIP

b)Project Performance Analysis

c)Audit findings

d)Queries

___is a methodology used to improve business process by utilizing statistical analysis rather
than guesswork.

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a)Six Sigma

b)Root Cause Analysis

c)Pugh Matrix

d)None of the above

---- rolls out schedule along with identified Focus Area(s) and auditors assigned

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a)Process Assurance Group

b)Metrics and Analytics group

c)Client advocacy group

d)Knowledge management group.

The Six Sigma technique/tool recommended for use of Risk Analysis is

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a)FMEA

b)Pugh Matrix

c)Voice of Customer

d)RCA

Practitioners working on projects can suggest process improvements through a

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a)Process Improvement Proposal

b)Change Request

c)Email/Phone

d)All of the above

ISO stands for

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a)International Organization for Standardization

b)International Systems Organization

c)International Systems Orientation

d)International Systems for Organization

The different categories of Lifecycle models are

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a)V-process model, Waterfall model, Agile

b)DIGI-q, veloci-Q, Six Sigma

c)KNET, Quantum

d)All of the above

Customer Satisfaction survey is conducted to

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a)obtain feedback on delivery by Wipro

b)obtain feedback on the engagement with Wipro

c)a and b

d)none of the above

Wipro's quality policy is

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a)Meet the needs and expectations of customers

b)Achieve customer satisfaction by providing defect free products and services on time.

c)Attain CMMI Level 5 compliance

d)None of the above

Wipro's Quality Objective is " Achieve Customer Satisfaction by-----"

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a)Doing things right the first time

b)Offer quality products and services

c)Deliver services on time

d)All of the above

Building blocks of velociq are ----

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a)Policies

b)Procedure

c)Guidelines

d)All of the above

Achieving the goal of Six Sigma means your product will be defect free to an extent of:

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a)13.5 defects per million opportunities

b)4.3 defects per million opportunities

c)3.4 defects per million opportunities

d)4.4 defects per million opportunities