GITAM Institute of Management

GITAM (Deemed to be University)

Visakhapatnam – AP
MBA III Semester
Class Test

Course Title: Production Planning and Control Course Code: MOP 841
Date: 06.10.2021 Time: 4.00 PM
Duration: 60 Minutes Max. Marks: 20

SECTION-A
1. Answer the following. (4x3=12M)

(a) Explain the four perspectives on operations strategy.

(b) How do volume and variety affect process design?
(c) Describe the stages in product and service design.
(d) Explain the basic layout types used in operations with examples.

SECTION-B

Answer the following. (1x8=8)

2. (a) What are the performance objectives of operations? Explain the internal and external benefits which
derive from excelling in each of them?

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