Cobas e 411 Installation Manual

r cobas e 411 Installation Manual
cobas® e 411 Software

version 02-03
Installation Manual
- complete version -
Version: 3.5
Page 1 of 89
History:
version changes
3.0 Version 2.0 completely reworked
3.1 • chapter 1. hint for higher versions added
• chapter 7.3 Regional & Language settings reworked
• editorial changes
3.2 Update procedure for new software version 02-03 keeping the older database
chapter 6
3.3 • Content of the installation CDs
• Chapter 7.3 Regional & Language settings reworked
3.4 • chapter 6.2 CHKDSK procedure added to the Software Installation part
• trouble shooting procedures added to chapter 10
• chapter 11 Installation Checklist added
3.5 • new chapter 4.5 Setting Save Power for USB Root Hub
• Reworked chapter 6.2 Check drive D: for corrupt files
• Reworked chapter 2
Responsibility Name Date Signature
Compilation Harald Vetter
Review / Approval Jürgen Hausdörfer
Page 2 of 89
Content:
1 Prerequisites ............................................................................................................... 5
2 Installation and configuration flow chart ................................................................. 7
3 Windows System – Drive Protection On / Off .......................................................... 8
OFF
3.1 Unset Drive Protection ( ) .................................................................................. 8
ON
3.2 Set Drive Protection ( ) ................................................................................... 10
4 Operating system configuration ............................................................................. 12
4.1 Recycle Bin settings ................................................................................................... 12
4.2 Printer spooler setting................................................................................................. 13
4.3 Pagefile properties...................................................................................................... 15
4.4 Power Options Properties........................................................................................... 16
4.5 Setting Save Power for USB Root Hubs .................................................................... 17
5 Hardware installation ............................................................................................... 19
5.1 DVD-RAM USB drive installation................................................................................ 19
5.2 Printer driver and printer installation ........................................................................... 19
5.2.1 HP Laserjet 1320 ........................................................................................................ 20
5.2.2 HP Laserjet 2015 ........................................................................................................ 22
5.2.3 HP Laserjet 2035 ........................................................................................................ 24
6 Instrument Software installation ............................................................................. 27
6.1 Information instrument software installation and data base initialization .................... 27
6.2 Check drive d: for corrupt files .................................................................................... 28
6.3 Instrument software installation procedure ................................................................. 30
6.4 Information Reference files update............................................................................. 32
6.5 Reference files update................................................................................................ 33
7 Language & fonts ..................................................................................................... 34
7.1 Installation Internationalization-CD ............................................................................. 34
7.2 Keyboard settings ....................................................................................................... 36
7.3 Regional & Language settings .................................................................................... 37
7.4 Installation Arial Unicode ............................................................................................ 40
7.5 De-installation of the Arial Unicode Font .................................................................... 41
8 Installation Windows Language Packs .................................................................. 43
8.1 Overview & preparation .............................................................................................. 43
8.1.1 Preparation ................................................................................................................. 44
8.1.2 Copy the NLS files ...................................................................................................... 44
8.1.3 Execute the suppression of the `Low disk space´ warning ......................................... 46
8.2 Language Pack EastAsian ......................................................................................... 47
8.3 Installation of other Language Packs ......................................................................... 52
8.4 Closing operations ...................................................................................................... 55
9 Remote connection .................................................................................................. 56
9.1 Description of the connection: e411  cobas link ..................................................... 56
9.2 Description of the connection: e411  cobas link  e411........................................ 58
9.2.1 Modification of the GlobalIP.ini file ............................................................................. 59
9.2.2 Adaption of the Windows TCP/IP settings .................................................................. 62
9.2.3 Computer name setting .............................................................................................. 64
9.3 Internet Explorer settings............................................................................................ 67
9.3.1 Font selection ............................................................................................................. 67
9.3.2 Security setup ............................................................................................................. 67
9.3.3 IP address settings ..................................................................................................... 69
9.4 pcAnywhere installation & configuration ..................................................................... 71
9.4.1 Basic installation ......................................................................................................... 71
9.4.2 pcAnywhere configuration .......................................................................................... 76
9.4.3 Connection test cobas Link  cobas e 411 ............................................................... 79
9.4.4 pcAnywhere installation limitation for 512 MB systems .............................................. 80
Page 3 of 89
10 Troubleshooting ....................................................................................................... 81
10.1 How to set the correct drive allocation ........................................................................ 81
10.2 Power Options Properties........................................................................................... 82
10.3 Installation abort with “Directory temp delete failed, the setup is ended” ................... 83
10.4 WINDOWS alarm message during SW installation “not enough space on drive C” .. 85
10.5 System did not boot and the alarm “data file 2 load error” was shown ....................... 86
11 Checklist to configure a cobas e 411 Panel PC ..................................................... 89
Page 4 of 89
1 Prerequisites
1 Prerequisites
• cobas e 411 immunology analyzer

• Printer (e.g. LaserJet HP P2015)
• DVD-RAM drive (e.g. Plextor PX-750UF)
• cobas e 411 CD-ROMs
software installation (SW-CD Internationalization CD (Int-CD)

version 02-02 or higher version 2.2.9 or higher
f.e. f.e.
Language Pack Update CD, version 1.0.0 pcAnywhere 12.1 installation-CD
optional, only if a remote connection is to be es-

tablished
• CIRCUIT BOARD ASSY EMOT300 (DIP SW 2)

- optional, only if 2 cobas e 411 should be connected to one cobas link –
Page 5 of 89
1 Prerequisites
Content of the installation CDs for cobas® 4000 analyzer series
CD name content
System Software Installation CD-ROM • cobas® e 411 analyzer software

• printer driver
-HP Laserjet 1320
-HP Laserjet 2015
-HP Laserjet 2035
Internationalization CD-ROM • cobas® e 411 language software for all defined

countries
Language Pack Update CD-ROM Operating system language update for

• language pack EastAsien (Korean and Chinese)
• language pack Cyrillic
• language pack Central European
• language pack Baltic
• language pack Greek
• language pack Turkish
pcAnywhere • Software pcAnywhere from Symantec
Please note :
The C: drive of the Panel PC is write-protected. Any installation or modification requires an unset
of the write-protection. Otherwise the modification gets lost after the next reboot.
The write-protection has to be set again after each installation or modification. This requires a re-
boot of the system. Please refer to chapters 3.1 and 3.2.
Please note:
Correct functioning of the cobas e 411 analyzer can only be guaranteed, if the analyzer is set-
up strictly according to the instructions in this manual. Any deviation from this may cause un-
expected analyzer behavior.
Page 6 of 89
2 Installation and configuration flow chart
2 Installation and configuration flow chart
Installation & configuration

procedures
chapter:
Operating system configuration 4
− Recycle.bin setting 4.1
− Printer spooler setting 4.2
− Pagefile properties 4.3
− Power options properties 4.4
Hardware installation 5
− DVD-RAM drive installation 5.1
− Printer driver and printer installation 5.2
Instrument Software installation 6
Language & fonts 7

− Installation Internationalization-CD 7.1
− Keyboard settings 7.2
− Regional & Language settings 7.3
− only for Chinese and Korean 7.4
Installation Arial Unicode
Installation Windows Language Packs 8

− Language Pack EastAsian or 8.1 + 8.2 + 8.4
− Language Pack Central European or 8.1 + 8.3 + 8.4
− Language Pack Cyrillic or 8.1 + 8.3 + 8.4
− Language Pack Greek or 8.1 + 8.3 + 8.4
− Language Pack Baltic or 8.1 + 8.3 + 8.4
− Language Pack Thai or 8.1 + 8.3 + 8.4
− Language Pack Turkish 8.1 + 8.3 + 8.4
Remote connection 9
− e411  cobas link 9.1
− e411  cobas link e411 9.2
− Internet Explorer settings 9.3
− pcAnywhere configuration 9.4.2
mandatory installation & setting
optional installation & setting
Page 7 of 89
3 Windows System drive protection
3 Windows System – Drive Protection On / Off

The CF Card used as C: drive (Windows embedded installation) is write-protected. All changes
regarding the operating system will get lost after a reboot unless the write-protection is set to OFF.
After the changes it has to be ensured, that the write-protection is set to ON again.
If several changes are to be performed sequentially, it’s sufficient to set the write-protection to
OFF and ON only once at the beginning and end of the modifications.
3.1 Unset Drive Protection ( OFF )

Reboot the system by switching it OFF and ON with
the main switch.
Terminate the start of the cobas e 411 application.
Press X on the
e 411 screen.
Click Start, and select Control Panel.
Double-click on Drive Protect.
Page 8 of 89
Open the Status tab. Ensure that Current mode is set

to Protect ON.
Click on the Settings tab and enter “1234” into the

opened password dialog box, confirm with OK.
Uncheck the Protect ON check box and confirm with

OK.
Confirm the following popup with OK.
The system will be rebooted.
Press X on the
e 411 screen.
Page 9 of 89
After the reboot ensure, that the message

WARNING!! SYSTEM DRIVE PROTECT OFF. Don’t
power off without Windows Shutdown
will appear on an orange background.
Deny the following popup with NO.
3.2 Set Drive Protection ( ON )
Double-click on Drive Protect.
Page 10 of 89
Select tab Settings and set the checkmark in the Pro-

tect ON column.
Confirm the popup with Cancel.
Shut Windows down and switch the system OFF by the main switch.
Page 11 of 89
6 Instrument Software installation
4 Operating system configuration

4.1 Recycle Bin settings
The Recycle Bin settings for all instruments should be changed as described below to unable
storage of deleted files in the Recycle folder.
OFF Please refer to chapter 3.1

Drive Protection
Click Start, and select My Computer.
Select Folders.
Select Recycle Bin – File – Recycle Bin - Proper-

ties.
Select the tab Global and select Configure drives

independently.
Select the tab SYS512HT (C:) or SYS1024HT (C:)

and set Do not move files to the Recycle Bin. Remove
files immediately when deleted.
Please note:
The names of the drives may vary depending on the
system configuration.
Select D: drive tab [TOSHIBA512M (D:) or

TOSHIBA1024 (D:)] and set Do not move files to the
Recycle Bin. Remove files immediately when deleted.
Please confirm with the OK button.
Page 12 of 89
Drive Protection ON please refer to chapter 3.2
4.2 Printer spooler setting
Usually Windows XP installs the printer spooler folder to

“C:\WINDOWS\System32\spool\PRINTERS”. Because disk space on the 512 MB and 1 GB
CF card systems is limited, the spooler folder has to be moved to the D: drive.

Drive Protection
Open My Computer from the Start screen and select

the D: drive.
Select File / New / Folder, create the new folder WIN-

DOWS and open that folder.
Please note:
The `\´ character in the path names will maybe dis-
played as `Y´.
Select File / New / Folder, create the new folder System32 and open that folder.
Select File / New / Folder, create the new folder spool and open that folder.
Select File / New / Folder, create the new folder

PRINTERS.
Open the Control Panel from the Start screen and

select the Printers and Faxes button.
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Open the File / Server Properties from the Printers

and Faxes screen.
Select tab Advanced and enter

D:\WINDOWS\System32\SPOOL\PRINTERS to the
field Spool folder.
Confirm with the OK button.
Confirm the popup with Yes.
Page 14 of 89
4.3 Pagefile properties
Please refer to chapter 3.1

Drive Protection OFF
Open the Control Panel – System – Advanced - Per-

formance – Settings – Advanced – Virtual Memory –
Change screen. Set the settings to the drive C: as
displayed on the right hand side.
Open the Control Panel – System – Advanced - Per-

formance – Settings – Advanced – Virtual Memory –
Change screen. Set the settings to the drive D: as
displayed on the right hand side.
Confirm the following screens with OK and restart the PC as requested.
ON please refer to chapter 3.2

Drive Protection
Page 15 of 89
4.4 Power Options Properties
To preserve the Panel PC LCD screen it is necessary to set up the time after which the
screen is powered off. If the system (screen) is not used, the screen should be powered off
after 30 minutes.

Drive Protection
Open the Control Panel – Power Options screen.
Select After 30 mins in the Turn off monitor selection

field for the Settings for Presentation power schema.
Confirm the setting with Apply and close the screen with OK.
Open the Control Panel – Display screen.
Page 16 of 89
Select the Screen Saver tab and set the settings as

shown on the screen on the right hand side.
Confirm with OK
Please note:
If the is not selectable, please
refer to chapter 10.2.
For re-activation only touch the screen.
4.5 Setting Save Power for USB Root Hubs

Drive Protection
Open the Control Panel – Administrative Tools -

Computer Management - System Tools - Device
Manager screen.
Open with double-click the Universal Serial Bus con-

trollers.
Open with double-click successively the USB Root
Hub
Page 17 of 89
Choose the tab Power Management.
Unset the checkmark “Allow the computer to turn off

this device to save power.”
Confirm with OK.
Choose the next USB Root Hub. After last change, close Computer Management.
Page 18 of 89
5 Hardware installation
5.1 DVD-RAM USB drive installation

Drive Protection
Connect the DVD-RAM drive USB cable to the

e 411 USB port. The necessary driver will be installed
by the operating system automatically.
Shut Windows down; switch the analyzer OFF and ON by the main switch.

Drive Protection
5.2 Printer driver and printer installation

The released printers are only partly pre-installed depending on the system configuration
and manufacturing date.
Please check, if the printer to be connected is already installed or if a manual installation is
required.
Click Start, and select Printer and Faxes.
Check, if the printer to be connected is already displayed on the screen.
If yes, only connect the printer. No further installation is necessary.
If no, the printer have to installed manually. Please follow the instructions below.
Page 19 of 89
The driver files are available on the System Software Installation CD-ROM (Version 02-02
and higher); please refer to the folder \printer driver. The files can also be downloaded via
GRIPS.
HP Laserjet 1320 lj1320pcl5win2kxp2003vista.exe
HP Laserjet 2015 ljp2015pcl5vista2k2008xp2003.exe
HP Laserjet 2035 ljP2035-gdl-pnp-win32-en.exe
5.2.1 HP Laserjet 1320

For installation of the HP Laserjet 1320 printer please follow the instructions below:

Drive Protection
Do not connect the printer or disconnect, if already connected.
Start the printer driver file lj1320pcl5win2kxp2003vista.exe from the System Software Installation
CD-ROM or downloaded via Grips by double-click on the file name in the Windows Explorer.
The WinZip Self-Extractor will be started.
Select an Unzip folder on your storage device; either

the displayed one or any other folder of your choice.
e.g. C:\HP LJ1320 PCL5 driver.
Ensure to remember the unzip path, where the files
are unpacked.
Connect the printer to the e 411-USB-port and turn it

ON now.
The System automatically starts the Found New

Hardware Wizard.
Choose the option button Install from a list or specif-

ic location (Advanced).
Confirm with the Next button.
Page 20 of 89
Select Browse and choose the folder, where the

unzipped files were stored.
Confirm with the Finish button.

When the Wizard has finished the copy process, the tool Files Needed is started automatically.
Select the Browse button and select the folder, where the unzipped files were stored.
After finishing the installation process the following
message is indicated.
Please note:
the printers shown on the Printer and Faxes screen
may vary depending on the already installed printer
types.
Check, if your printer connected to the cobas e 411 is marked as default printer  .
Page 21 of 89
If not, click on your printer and select Set as Default

Printer from the File menu.
Close the Printers and Faxes screen.

Drive Protection
5.2.2 HP LaserJet 2015

For installation of the HP LaserJet 2015 printer please follow the instructions below:

Drive Protection
Start the printer driver file ljp2015pcl5vista2k2008xp2003.exe from the System Software Installa-
tion CD-ROM or downloaded via Grips by double-click on the file name in the Windows Explorer.
The WinZip Self-Extractor will be started.
Select an Unzip folder on your storage device e.g.

C:\HP_LJP2015_PCL5.
Ensure to remember the unzip path, where the files
are unpacked.
Connect the printer now to the e 411-USB-port and

turn it ON.
The System automatically starts the Found New

Hardware Wizard.
Choose the option button Install from a list or specif-

ic location (Advanced).
Page 22 of 89
Select Browse and choose the folder, where the

unzipped files were stored.
Confirm with the Finish button.

When the Wizard has finished the copy process, the tool Files Needed is started automatically.
Select the Browse button and select the folder, where the unzipped files were stored.
After finishing the installation process the following
message is indicated.
Please note:
The printers shown on the Printer and Faxes screen
types.
Page 23 of 89


Drive Protection
5.2.3 HP LaserJet 2035

Start the printer driver file ljP2035-gdl-pnp-win32-en.exe from the System Software Installation
CD-ROM or downloaded via Grips by double-click on the file name in the Windows Explorer.
Check the box I accept the terms in the license

agreement and click the Next button.
Power the printer on and connect it to the Analyzer via

the USB cable.
Page 24 of 89
The following popup screen is displayed.
Select Browse.
Select the folder

C:\Program Files\HP\HP LaserJet 2030 series\
and select the drv32 file.
Press the Open button.
Complete the installation with the Finish button.
Page 25 of 89
Please note:
the printers shown on the Printer and Faxes screen
types.


Drive Protection
Page 26 of 89

Important:
If an update to software version 02-03 is planned and the database should be used further on (no
initialization of the database) the following steps have to be performed prior to the installation of the
new software version:
• Deletion of all profiles (Utility-System-Profile Setting)
• Deletion of all Calculated Tests (Utility-Calc. Test)
After the installation of new software version 02-03 the following steps have to be performed
• Host Communication in Elecsys mode now, define all tests in “Host Test Code Setting”
• Re-definition of the deleted profiles (Utility-System-Profile Setting)
• Re-definition of the deleted Calculated Tests (Utility-Calc. Test)
6.1 Information instrument software installation and data base initialization
It is recommended to perform a backup of already existing data files, before performing the
installation of the new software version and initialization of the data base.
Start the analyzer and terminate the cobas e 411 software.
Preparation and saving of settings:

Please note:
 If an initialization of the data base is required, the files/settings listed below need to be set
again. Please perform print screens, if you want to use the settings again after the data base initialization.
file GlobalIP.ini (only, if two cobas e 411 are connected to one cobas link)
Calibration-Status-Instrument Factor Utility-System – Reagent Level Check

Utility-System – Range for Position Assignment Utility-System – Calibration Mask Setting
Utility-System - Date and Time Setting Utility-System - Operator ID
Utility-System - Screen Saver Utility-System – Check Digit
Utility-System - Test Name Order Utility-System – Documentation Setup
Utility-System - Sample Disk Mode Utility-System – Review by Exception
Utility-System - Printing Page Size Utility-System – Special Function
Utility-System - Sample Reception Mode Utility-System – Keep Function Setup
Utility-System - Sample Disk Mode Utility-System – Retry Function Setup
Utility-System – Alarm Settings Utility-Maintenance-Service-Character Input Set-
Utility-System – Host Comm. Settings ting
Utility-System – Profile Setting Utility-Application-Calib.
Utility-System – QC Setting Utility-Application-Range
Utility-Application-Calc.Test

As the data base initialization also deletes any previously performed calibration, the Initial BlankCell
calibration need to be repeated.

If this is a complete new installation then the Reference Files were updated to the latest version when
Initialize Database was selected. If you update the software version and the database is kept, you
MUST read in the latest version of the Reference Files as they are not updated automatically. New rea-
gents will be launched in the near future which require the new Reference File version f.e. 402 (means
version no. 4.02).
Page 27 of 89
6.2 Check drive d: for corrupt files

Before starting the software installation procedure, the D: drive CF Card has to be checked
for corrupt files and repaired, if necessary.

Press Start, and select My Computer.
Select hard disk drive D: and then File from the

header line.
Select Properties and the Properties screen of the

drive D: was indicated.
Page 28 of 89
Choose the tab Tools and press button

Check Now… the Check disk options are indicated.
Set the checkmark to both fields:

“Automatically fix file system errors”
“Scan for and attempt recovery of bad sectors”.
Confirm with Start button.
Restart the system.
When starting up, the system performs a check /
repair procedure on the D: drive.
Press X on the
e411 window.
Drive Protection ON Please refer to chapter 3.2.
Page 29 of 89
6.3 Instrument software installation procedure
Insert the CD-ROM cobas® 4000 analyzer series

– System Software Installation CD-ROM into the
DVD-RAM drive.
The software installation will start automatically.

If the installation software does not start automatically, because the autorun function is disabled, please
start the setup.exe file from the Windows Explorer screen.
Selection (YES or NO):

select Yes: if you want to start with new database
or
select No: if you want to keep previous data.
Confirm with Next.
Selection (YES or NO):

select Yes: to start with new system software
or
select No: to keep the current system software
Confirm with Next.
Start the copy process with.
Page 30 of 89
Confirm the following popup with OK, remove the CD-

ROM and reboot the analyzer.
After the system reboot, compare the check sum from

the installed software (Utility/System/ Page 3/3/ Spe-
cial Function) with the Check Sum given on on the
label of the cobas® 4000 analyzer series – Sys-
tem Software Installation CD-ROM or the corre-
sponding Service Bulletin.
To check the version number of the currently installed reference files, open the D:\e411\data
folder by the Windows Explorer and double-click on the referversion(.txt) file.
Compare the displayed version number, f.e. Version no. of the reference data file : 3.10
with the number printed on the label of the Installation CD, f.e. data (00)-(02) i 310
3.10 = 310
If the given version number on the analyzer is lower than the number on the label of the Installa-
tion CD, an update of the reference files is necessary. Please follow the description in chapter
6.2.
Another possibility to check the version number of the currently installed reference files is availa-
ble on the Help screen as described below.
Please note:
This option is only available after the installation of the Language files as described in chapters 7
and 8.
Open the cobas e 411 Online Help by pressing the
button.
Page 31 of 89
Open the cobas e 411 analyzer – System infor-

mation page and compare the displayed version
number with the number printed on the label of the
Installation CD (f.e 3.10 = 310).
6.4 Information Reference files update
To check the version number of the currently installed reference files, open the D:\e411\data
folder by the Windows Explorer and double-click on the referversion(.txt) file.
Compare the displayed version number, e.g. Version no. of the reference data file : 3.10
with the number printed on the label of the Installation CD, e.g. data (00)-(02) i 310
3.10 = 310
If the given version number on the analyzer is lower than the number on the label of the Installa-
tion CD, an update of the reference files is necessary. Please follow the description in chapter
6.4.
Another possibility to check the version number of the currently installed reference files, is avail-
able on the Help screen as described below.
Please note:
This option is only available after the installation of the Language files as described in chapters 7
and 8.
Open the cobas e 411 Online Help by pressing the
button.
Open the cobas e 411 analyzer – System infor-

mation page and compare the displayed version
number with the number printed on the label of the
System Software Installation CD-ROM (e.g 4.02
means 402).
Page 32 of 89
6.5 Reference files update
Insert the CD-ROM cobas® 4000 analyzer series – System Software Installation CD-
ROM into the DVD-RAM drive.
Cancel the automatically started database/software
installation process by the Cancel button.
Open the Utility-System-Storage Utility screen.

Select the Read Reference Data button and confirm
with Execute.
Select the backup folder (here: backup-2010-01-13-

12-00) and confirm with OK.
Remove the cobas® 4000 analyzer series – System Software Installation CD-ROM from
the DVD-RAM drive.
Page 33 of 89
7 Language & fonts
7 Language & fonts

The installation of the language, Online-Help and keyboard files have to be performed after
the installation of the cobas e 411 software (please refer to chapter 6.).
7.1 Installation Internationalization-CD

Drive Protection
Insert the CD-ROM cobas® 4000 analyzer series Instrument Software cobas® e 411 Interna-
tionalization CD into the DVD-RAM drive.
The software installation will start automatically.
If the installation software does not start automatically, because the autorun function is disabled, please
start the langinst.exe file from the Windows Explorer screen.
Confirm the Welcome screen with the OK button.
Select the preferred language e. g. GERMAN and

press the Install Language button.
After a few program commands the command pause

and “Press any key to continue . . .” is indicated.
Close the DOS box by pressing the X button.
Page 34 of 89
7 Language & fonts
Check, if all files are copied successfully (Successfully

copied! message) or if an error is indicated (ERROR:
Access denied – File in use!).
If an error occurred, then confirm with the OK button

and start the installation process from the beginning.
Please confirm the installation process with the Close button.
Confirm the installation with the OK button.

Drive Protection
Please note:
The installation of the EastAsian Language Pack is not possible on 512MB systems.
Therefore the English e411 Online Help (OLH) file needs to be used for Chinese and
Korean.
Page 35 of 89
7 Language & fonts
7.2 Keyboard settings

Open the C:\program files\WebLight\WLTMLKeybd\

DefaultSetting(.ini) file with an editor and check the
entry for LANGPATH as shown on the right hand side.
Save the file.

Drive Protection
Page 36 of 89
7 Language & fonts
7.3 Regional & Language settings
The necessary settings depend on whether the user interface and/or Online-Help file (OLH)
is to be used in the country-specific language or English (US). For some countries the user
interface is translated, but for others not.
language UI OLH
Tab Regional options: Location
TabLanguage for non-Unicode
Installation of Arial Unicode

Windows Language Pack
Tab Languages - Details
Standards and formats
installation necessary?
Tab Regional options:
Tab Advanced:
necessary?
programs
Bulgarian BU EN-US BU English-US yes 1) no
Chinese_1GB ZH ZH ZH Chinese-PRC yes 1) yes 2)
Chinese_512MB3) ZH-EN ZH EN-US English-US no yes 2)
Czech CZ EN-US CZ English-US yes 1) no
Danish DK EN-US DK English-US no no
English EN-US EN-US EN-US English-US no no
Estonian ET EN-US ET English-US yes 1) no
French FR FR FR French no no
English(United States)
German DE DE DE German no no
Greek GR EN-US GR English-US yes 1) no
Hungarian HU EN-US HU English-US yes 1) no
Japan
Italian IT IT IT Italian no no
Japanese JP JP JP English-US no no
Korean_1GB KO-1GB KO KO Korean yes 1) yes 2)
Korean_512MB3) KO-EN KO EN-US English-US no yes 2)
Lithuanian LI EN-US LI English-US yes 1) no
Norwegian NO EN-US NO English-US no no
Polish PL PL PL English-US yes 1) no
Portuguese PT PT PT Portuguese no no
Russian RU EN-US RU English-US yes 1) no
Swedish SV EN-US SV English-US no no
Spanish ES ES ES Spanish no no
Turkish TR EN-US TR English-US yes 1) no
1)
to display and print language-specific characters correctly an update of Windows with
an additional Language Pack is necessary. For information please refer to chapter 8.3.
2)
for information please refer to chapter 7.4.
3)
the Online Help file is displayed in English for 512 MB systems. The free disk space for drive C: is
not sufficient to install the Windows EastAsian Language Pack, which is necessary to display
the Chinese and Korean Help file correctly.
Page 37 of 89
7 Language & fonts

Open the Control Panel from the Start screen and

select the Regional and Languages Options button.
Select tab Regional Options and set Standards and

formats  English (United States) and
Location  Japan. Please refer to the table above.
Select tab Advanced and select your country name in

the Language for non Unicode Programs chapter.
If the language is not available, you have to perform

the Windows Language Pack update first. Please re-
fer to chapter 8.
After finishing chapter 8 please continue with the next

step .
Page 38 of 89
7 Language & fonts
Select tab Languages and choose the Details… but-

ton.
Please note:
the checkmark need to be kept
unchanged!
If you want to install Chinese or Korean languages on
1 GB system, please follow the procedure to install
East Asian languages described in chapter 8.2.
Select tab Settings and set the required UI language

(please refer to the table at the beginning of chapter
7.3) in the Default input languages selection field and
select your country-specific keyboard under Installed
services.
Select your country-specific keyboard under Installed
services.
Confirm the main screen with the OK button.

Restart the analyzer as requested by pressing the
Yes button.

Drive Protection
Page 39 of 89
7 Language & fonts
7.4 Installation Arial Unicode

--- for language support Chinese (ZH) and Korean (KO) only ---
The installation of the font Arial Unicode (ARIALUNI.TTF) is only necessary for systems,
which uses the Chinese and Korean user interface.

Drive Protection
Double-click on Font.
Insert the `cobas e 411 - Language Pack Update CD ´

into the DVD-RAM drive.
Click on File – Install New Font
Page 40 of 89
7 Language & fonts
Select the font Arial Unicode (TrueType) on the corre-

sponding folder on the CD (E: drive) and press the
OK button.

Drive Protection
7.5 De-installation of the Arial Unicode Font

Drive Protection
Double-click on Font.
Page 41 of 89
7 Language & fonts
Select the Arial Unicode font.

Click on File – Delete
Page 42 of 89
8 Windows Language Packs
8 Installation Windows Language Packs

8.1 Overview & preparation
The whole procedure covers the following steps in the given chronological order:
Step Additional information Please refer to
chapter no.
1 Preparation Prepare the hardware to support the update 8.1.1

2 OFF Preparing the C: drive and operating system 3.1
Drive Protection to store the update files
3 Perform the AddNLSFiles Copies additional language files to the win- 8.1.2
copy function dows folder on the C: drive
4 Perform the Modifies the Windows Registry to supress 8.1.3
NoLowDiskSpaceChecks the `Low Disk Space´ warning message.
function
5 Perform installation of the Only for Chinese and Korean 8.2

EastAsian Language Pack
or
5 Perform installation of other For Bulgarian, Czech, Estonian, Greek, Hun- 8.3
Language Packs garian, Lithuanian, Polish, Thai and Turkish.
6 Protect the operating system against chang- 3.2

Drive Protection ON es
7 Closing operations Setup the system for routine work again 8.4
Page 43 of 89
8.1.1 Preparation
Remove the LAN connection and USB cables.
Connect the DVD-RAM drive directly to one of the

USB ports of the Panel PC.
WebLight
DVD-RAM
drive
CD-ROM drive
Connect to the power source

of e411
Caution:
do not connect any devices or cables other those mentioned above.
Insert the cobas® 4000 analyzer series Language Pack Update CD-ROM cobas® e 411 into the
DVD-RAM drive.
Start the analyzer and terminate the cobas e 411 Please refer to chapter 3.1
software. Set Drive Protection to OFF.
Deny the following popup with NO.
8.1.2 Copy the NLS files

Click Start, and select Run…, so that the Run dialog

box is displayed.
Select Browse… and open the DVD-RAM drive (E:\).
Page 44 of 89
Select “All files” in the Files of type list box.
Select the AddNLSFiles file and select Open.
Confirm with OK.
Confirm the following popup screen with OK.
The following message will be displayed.

Confirm with OK. Otherwise the dialog box will auto-
matically be closed after 5 seconds.
ON Please refer to chapter 3.2.

Drive Protection
Page 45 of 89
8.1.3 Execute the suppression of the `Low disk space´ warning

Click Start, and select Run…, so that the Run dialog

box is displayed.
Select Browse… and open the DVD-RAM drive (E:\).
Select “All files” in the Files of Type list box.
Select the NoLowDiskSpaceChecks file and select

Open.
The following message will be displayed.

Confirm with OK. Otherwise the dialog box will auto-
matically be closed after 5 seconds.
Please refer to chapter 3.2.

Drive Protection ON
Page 46 of 89
8.2 Language Pack EastAsian

--- for systems with a 1 GB CF Card for the C: drive only ---

Drive Protection
Double-click on Regional and Language Settings.
Open the Language tab and uncheck the Install files

for East Asian languages box in the Supplemental
language support section.
Page 47 of 89
Confirm with Apply.
Deny the following popup screen with No.
Check the Install files for East Asian languages box in

the Supplemental language support section.
Page 48 of 89
Confirm with OK.
Select Browse on the following popup.
Open the LangSupportFiles directory (E:\ LangSup-

portFiles\) on the `cobas e 411 - Language Packs
update CD´ inserted to the DVD-RAM drive.
Select the displayed file and confirm with Open.
Please note:
the file displayed on the Locate File screen depends
on the language you have selected for installation and
may vary from the filename displayed on the screen-
shot at the right side.
Confirm the popup with OK.
Necessary files are now copied from the DVD-RAM drive to the operating system on the C:
drive.
Page 49 of 89
The system will ask for some additional files after a

few seconds.
Select Browse on the popup.
Open the LangSupportFiles directory (E:\ LangSup-

portFiles\) on the CD inserted to the DVD-RAM drive.
Select the displayed file and confirm with Open.
Please note:
Necessary files are now copied from the DVD-RAM drive to the operating system on the C:
drive.
Confirm the following popup screen with No.
Page 50 of 89
Open the Regional Options tab.

Select English (United States) as language for Stand-
ards and formats.
Select Japan as language for Location.
Open the Advanced tab and select the desired lan-

guage in the Language for non-Unicode programs
section (for Chinese select Chinese PRC).
Confirm with OK.
Page 51 of 89
Confirm with Yes.
Confirm with Yes.
The system will be rebooted.
Press X on the
e 411 screen.

Drive Protection
8.3 Installation of other Language Packs

 Bulgarian BU Language Pack Cyrillic
 Czech CZ Language Pack Central European
 Estonian ET Language Pack Baltic
 Greek GR Language Pack Greek
 Hungarian HU Language Pack Central European
 Lithuanian LI Language Pack Baltic
 Polish PL Language Pack Central European
 Russian RU Language Pack Cyrillic
 Turkish TR Language Pack Turkish
Page 52 of 89

Please note : the installation of language files has to be performed by using the
Internationalization-CD in advance. Please refer to chapter 7.1.
Open the Windows Explorer screen.
Open the D:\e411\multi folder.
Start the cobas_e411.chm file by double-click.
Press the Install button on the Language Pack instal-

lation popup.
Please note:
the displayed Language Pack (f.e. Cyrillic) on the
Language pack installation screen depends on the
language you have selected for installation and may
vary from the name displayed on the screenshot at
the right side.
Press the Browse button.
Open the E:\LangSupportFiles folder on the `Microsoft

Windows XP embedded, Language Packs update CD
for cobas e 411´ CD.
Press the Open button.
Please note:
Confirm with OK.
Necessary files will be copied to the Windows operat-

ing system.
Page 53 of 89
Confirm with OK.
Open the Advanced tab and select the desired lan-

guage in the Language for non-Unicode programs
section.
Confirm with OK.
Confirm with Yes.
Page 54 of 89
Confirm with Yes.

The system will shut down and reboot again.

Drive Protection ON
8.4 Closing operations

Remove the DVD-RAM drive USB cable and reconnect the USB cables of the the analytical unit
to the Panel PC. Reconnect the LAN cable.
Reconnect the DVD-RAM drive to the usual USB port on the analyzer unit.
Remove the `cobas e 411 - Language Packs update´ CD from the DVD-RAM drive.
Shut Windows down and switch the system OFF and ON by the main switch.
Page 55 of 89
9 Remote connection
9 Remote connection
--- only if a cobas link is connected ---
9.1 Description of the connection: e411  cobas link

cobas e 411 cobasLink
ProCurve
Switch 408
LAN LAN
cobas e 411 (Host PC)

cobas e 411 waits for connection requirements from the Remote PC and provides services to
the Remote PC after establishing the connection.
cobasLink (Remote PC)

cobasLink requires connection to a Host PC. Although in reality the function is processed on
the Host PC, the screen image of the Host PC is also displayed on the Remote PC screen.
PcAnywhere is also installed on the cobas link. IP addresses for both, Host and Remote PC
is set.
Remove the screw on the plat covering the LAN ports

on the left side of the analyzer.
Remove the network bridge cable.
Page 56 of 89
9 Remote connection
Plug in 2 network cables.
Plug the 2 network cables into the switch.
Connection (2 network cables) to

Connection to second cobas e 411 analyzer
cobasLink
Connection (2 network cables) to

first cobas e 411 analyzer
Connect the cable of port 1 to the cobas link.
Page 57 of 89
9 Remote connection
9.2 Description of the connection: e411  cobas link  e411

In a network all relevant components have to have unique IP addresses.
If multiple cobas analyzers are to be connected to one cobasLink, the connected system
components, Analytical Unit (AU) and the Core Unit (CU) need to have different IP-
addresses for each system.
LAN switch
system 1 IP address
172.18.38.xxx system 2 IP address
CU 237 172.18.38.xxx
AU 230 CU 217
AU 210
If a second cobas e 411 is to be connected, this system needs to have different IP-
addresses. As the standard ECPU550 PCB (p/n 271-5818) does not provide the possibility to
modify the hardware IP address, an exchange by the ECPU 550 PCB (p/n 741-5099) is nec-
essary. For details please refer to the Service Bulletin cobas e 411 no. 48.
Steps to adapted IP address settings on the second cobas e 411 system:

1. exchange the hardware and perform the settings like described in the Service Bulletin
2. modification of the GlobalIP.ini file
3. adaption of the Windows TCP/IP settings
Page 58 of 89
9 Remote connection
9.2.1 Modification of the GlobalIP.ini file

The ini-file “GlobalIP.ini” is stored in the D:\e411\multi folder. 172.18.38.230 is defined here
as default IP-Address for the AU.
If the CU IP address has been changed on the CIRCUIT BOARD ASSY EMOT300 (DIP SW
2; Service Bulletin cobas e 411 no. 48), the corresponding AU IP address must also be se-
lected in the GlobalIP.ini file.
A semicolon defines the following IP address information as a comment (inactive). If no sem-
icolon is available at the beginning of the line, this information is active.
here IP address 172.18.38.230 is active

(= setting, if only one cobas e 411 is connected to a cobas link
If a second cobas e 411 is connected to a cobas link and the (hardware) IP-Address setting
on the e411 ECPU550 has changed, also the (software) IP-Address setting has to be
adapted like in the following figure:
here IP address 172.18.38.210 is active

(= setting, if a second cobas e 411 is connected to a cobas link
Page 59 of 89
9 Remote connection
How to modify the GlobalIP.ini file:

To modify the GlobalIP.ini file please use Notepad.
The tool can be started under Start / All Programs /
Accessories / Notepad.
Open the GlobalIP.ini file with File / Open….
Select button My Computer and choose D: drive (e.g.

TOSHIBA512M (D:)).
Select folder d:\e411\multi and choose File of type 

All files.
Page 60 of 89
9 Remote connection
Select file GlobalIP.ini and press the Open button.
Activate the IP-Address IP=172.18.38.210 by moving

the semicolon to the beginning of the line above.
Please refer to the following figure:
Save the new content with File – Save.
Hint:
If an incorrect IP-Address is set here, the LogOn screen of the cobas e 411 software is not
indicated after a restart of the system.
Hint:
If the software is updated or re-installed, the GlobalIP.ini file is overwritten.
The necessary changes have to be repeated.
Page 61 of 89
9 Remote connection
9.2.2 Adaption of the Windows TCP/IP settings

Press the Start button and open the Control Panel

screen.
Open the Network Connections screen by a double-

click.
Select the Local Area Connection icon and open the

File – Properties screen.
Page 62 of 89
9 Remote connection
Select the Internet Protocol (TCP/IP) item in the `This

connection uses the following items:´ list and select
the Properties button.
Set the CU IP address to 172.18.38.217 (please refer

to the table in chapter 9.2) and confirm with OK.
Page 63 of 89
9 Remote connection
Close the Network Connections screen with Close.

Drive Protection ON
9.2.3 Computer name setting

Drive Protection
Press the Start button and open the Control Panel

screen.
Open the System screen by a double-click.
Page 64 of 89
9 Remote connection
Select the tab Computer Name.
Press the Change… button.
Set the Computer name and Workgroup as listed be-

low:
1st cobas e 411 in a cobasLink network  CU1

2nd cobas e 411 in a cobasLink network  CU2
Set Workgroup for all cobas e 411  MOSYS
Page 65 of 89
9 Remote connection
Confirm the requested restart with OK.
Check the defined names for Full computer name and

Workgroup.
Confirm the System Properties screen afterwards with

the OK button.
The software now requests a restart; please deny

with the No button.

Drive Protection ON
Page 66 of 89
9 Remote connection
9.3 Internet Explorer settings
9.3.1 Font selection

Press the Start button and start the Windows Internet

Explorer.
Select View / Text Size and choose Smaller.
Close the Windows Internet Explorer with File and Close.

Drive Protection
9.3.2 Security setup

Drive Protection
Press the Start button and start the Windows Internet Explorer.
Select Tools and Internet Options
Page 67 of 89
9 Remote connection
Select tab Security.
Mark Internet in the Web content zone …
Choose the Custom Level… button.
Set all radio buttons for the first and all following items
to Enable, but keep settings for Software channel
permissions and User Authentication/Logon. Set the
Reset custom settings to Medium.
Confirm the changes with the OK button.
Confirm the popup screen with the Yes button.
Confirm with the main screen with the OK button.

Drive Protection
Page 68 of 89
9 Remote connection
9.3.3 IP address settings

Press the Start button and start the Windows Internet

Explorer.
Select Tools and Internet Options
Select tab General and set Home page / Address to:

 http://172.18.38.10/
Select the Accessibility… button.
Mark Ignore font sizes specified on Web pages.
Page 69 of 89
9 Remote connection
Confirm the main screen with the OK button.

Drive Protection
Page 70 of 89
9 Remote connection
9.4 pcAnywhere installation & configuration
9.4.1 Basic installation

Insert the Symantec pcAnywhere CD version 12.1 into the DVD-RAM drive.
If the Symantec pcAnywhere window does not appear automatically after inserting the pcAnywhere instal-
lation CD, run the setup program manually from the CD.
Select Install Symantec pcAnywhere
caution!
Click only once, otherwise the installation application is
started several times.
The Symantec window will not be available and it will take
some minutes until the “Install Shield Wizard” is indicated.
Select the Next button.
Mark the option button “I accept the terms in the li-

cense agreement” and select the Next button.
Page 71 of 89
9 Remote connection
Enter “cobas link data station” as User Name.

Enter “Roche Diagnostics” as Organization.
Unset the option button “Create Symantec pcAn-

ywhere desktop shortcut”.
Select the Install button.
Wait until the software installation procedure is fin-

ished.
Page 72 of 89
9 Remote connection
Select the option button “launch pcAnywhere host”.
Select the Finish button.
Start Symantec pcAnywhere from the Start / All Pro-

grams screen.
If the „Symantec Product Registration“ screen is not

indicated, jump to “Symantec pcAnywhere” screen.
Select the Register Later button.
Page 73 of 89
9 Remote connection
The Symantec pcAnywhere window is opened in the

Basic View mode.
Select the Edit Host Settings button in the frame Ac-
tions.
Select the option “I want to use cable mo-

dem/DSL/LAN/dial-up Internet ISP.” and press
the Next button.
Select the option “Wait for someone to call me”.

Set the option “I want to set up a user name and

password.”.
Page 74 of 89
9 Remote connection
Enter Hitachi as User Name.

Enter the defined password “7600” twice into the
password entry field.
Enter RD cobasLink to the field “Please enter a name

for this connection:”
Set the check box “Wait for a connection from a re-

mote computer after the Connection Wizard finishes.”.
A new icon “Symantec pcAnywhere is waiting …” is

now indicated in the windows XP task bar, a new icon
is indicated.

Drive Protection ON
Page 75 of 89
9 Remote connection
9.4.2 pcAnywhere configuration

Start Symantec pcAnywhere from the Start / All Pro-

grams screen.
Select the Go to Advanced View button in the frame

Views.
Select the Hosts option in the frame pcAnywhere

Manager.
Select the Network, Cable, DSL option in the Hosts
frame.
Select Properties from the File menu.
Page 76 of 89
9 Remote connection
Select the tab Connection Info.

Mark the TCP/IP check box in the frame Device list.
Set the option button Wait for an incoming connection
in the frame Connection Method
• Select tab Settings.

• Mark/unmark the following check boxes in the
Frame Host startup
 Launch with Windows
 Lock computer
 Run minimized.
Select the Apply button.
Confirm the popup with the Yes button.
Select the tab Callers.

Select pcAnywhere in the list box.
The previously defined user Hitachi is indicated in the
frame Caller list.
Page 77 of 89
9 Remote connection
• Select the tab Security Options.

Frame Connection options
 Prompt to confirm connection
Timeout “60” seconds
 Disconnect if timeout
 Secure workstation after connection.
• Mark the following check box in the Frame Ses-
sion Options
 Disconnect if inactive
Timeout “30” minutes.
Frame Login Options
 Make passwords case sensitive
 Limit time to complete login
Timeout “3” minutes
 Limit login attempts per call
Maximum “3” times
 Block failed IP Addresses for:
Select the tab Encryption.
In the frame Settings choose the Level  pcAn-

ywhere encoding.
In the other tabs the default settings remain unchanged.
Select the OK button.
Terminate the application “Symantec pcAnywhere”.
Turn the computer off and perform a restart.

Drive Protection
Page 78 of 89
9 Remote connection
9.4.3 Connection test cobas Link  cobas e 411

• Start pcAnywhere on the cobas Link
(=Remote PC), and click “Quick Connect” in the
pcAnywhere Manager on the left side of Sy-
mantec pcAnywhere window.
• The Quick Connect panel indicates information
of the Host PC.
Select the cobas e 411 (PC Host = CU1) by dou-
ble-click.
The connection information popup is displayed.
Enter “Hitachi” as User name and “7600“ as Pass-

word, registered previously during the installation on
the cobas e 411 (Host PC) into the “Host Login”
popup.
Select the OK button.
Select the Yes button.
Page 79 of 89
9 Remote connection
The screen sharing starts and the cobas e 411 screen

image is displayed on the Symantec pcAnywhere
window.
9.4.4 pcAnywhere installation limitation for 512 MB systems

If the Windows EastAsian Language Pack has already been installed for software version 01-
02 it is not possible to install pcAnywhere in addition. Please contact your local service or-
ganization for further instructions.
Page 80 of 89
10 Troubleshooting
10 Troubleshooting
10.1 How to set the correct drive allocation

If the external DVD-RAM drive is not used as E: drive anymore, please refer to the instruction
below to reset the allocation to the default settings.

Drive Protection
Open the Control Panel from the Start screen and se-
lect the Administrative Tools.
Select Computer Management.
Select Disk Management.
Select the CD-ROM drive for which the drive letter

should be adapted.
Page 81 of 89
10 Troubleshooting
Open Action / All Tasks from the Computer Man-

agement screen and select Change Drive Letter
and Paths….
Press the Change button and select the “E” drive

as standard DVD-RAM drive letter.
Check, if the DVD (E:) is displayed correctly.

Drive Protection
10.2 Power Options Properties

To define the `cobas e 411´ as text for the Screen Saver in the Display Properties screen it is
necessary to have the application started once.
Please refer to chapter 4.4. :

if you are not able to select in the Screen Saver list on the Display Proper-
ties screen, please perform the following steps:
• close the Display screen
• start the e 411 application once
• open the Control Panel – Display screen
• perform the Screen Saver setting again
Page 82 of 89
10 Troubleshooting
10.3 Installation abort with “Directory temp delete failed, the setup is ended”
In few cases the alarm message "Directory \temp delete failed, the setup is ended" occurs
during software installation/update. The reason is a corrupt file in “\temp” folder at the drive
“D:” CF-Card.

Drive Protection
Press Start, and select My Computer.
Select hard disk drive D: and then File from the

header line.
Select Properties and the Properties screen of the

drive D: was indicated.
Page 83 of 89
10 Troubleshooting
Choose the tab Tools and press button

Check Now… the Check disk options are indicated.
Set the checkmark to both fields:

“Automatically fix file system errors”
“Scan for and attempt recovery of bad sectors”.
Confirm with Start button.
Restart the system.
When starting up, the system performs a check /
repair procedure on the D: drive.
Press X on the
e411 window.
Drive Protection ON Please refer to chapter 3.2.
If this workaround does not fix the problem, the following additional countermeasure
could be used:
Turn the e411 off and remove the D: drive CF card (compartment at left side of the
Panel-PC) from the Panel PC. Connect the CF card via a separate memory card
reader to your PC and format the CF card (FAT format). Install the CF card back to
the Panel PC and start the e411 software installation procedure from scratch.
Page 84 of 89
10 Troubleshooting
10.4 WINDOWS alarm message during SW installation

“not enough space on drive C”
In few cases the alarm message "not enough space on drive C" occurs during soft-
ware installation / update. The reason is a wrong “pagefile.sys” file on drive C: which
has to be deleted.

Drive Protection
Press Start, and select My Computer (Explorer).
Select tab Tools and chose Folder Options…
Select tab View and

- Select “show hidden files and folders”
- Deselect “Hide extensions for known file types”
- Deselect “hide protected operating system files
(Recommended)
Confirm the displayed Warning window with Yes.

Confirm with Apply, and OK.
Page 85 of 89
10 Troubleshooting
Select drive C: - Root directory and delete the file

“pagefile.sys”.

Drive Protection
10.5 System did not boot and the alarm “data file 2 load error” was shown
In few cases the alarm message "data file 2 load error" occurs during software instal-
lation/update. The reason is that the permissions are missing for the directory
D:\e411. Adjusting the permissions in the properties of D:\e411 will fix the issue.
Start the system and terminate the start of the co-

bas e 411 application.
Press X on the
e411 window.
Press Start, and select My Computer (Explorer).
Page 86 of 89
10 Troubleshooting
Choose the “Hard Disk Drive” D:
Select tab General and deselect Attributes 

Read-only
Select tab Sharing and set checkmark to Share this

folder with Share name: e411
Choose Permissions button
Page 87 of 89
10 Troubleshooting
Select Group or user name:  Everyone

Set Permissions for Everyone  Allow/Full Control
Confirm with Apply and OK.
Select tab NFS Sharing and set checkmark to

Share this folder with
Share name: e411
Encoding: ANSI
Choose Permissions.
Select Name:  ALL MACHINES

choose Type of access:  Read-Write
choose Encoding:  ANSI
Confirm with OK.
In the confirm Attribute Changes window set the

checkmark  Apply changes to this folder, sub-
folders and files
Confirm with OK button
In the e11 Properties window, confirm with Apply

and OK.
Page 88 of 89
10 Troubleshooting
11 Checklist to configure a cobas e 411 Panel PC

cobas e 411 Panel PC
KDT715XEFBW-2H KDT715XNGCW-1H Original HHT
1GB 1GB configuration *)
Content   
Operating system configuration:
Recycle Bin settings   
Printer spooler setting   
Pagefile properties   
Power Options Properties   
Screen Saver   
Hardware Installation: Printer driver installation

- HP LaserJet 1320   
After completion of the installation the protection has to be set to ON .

Set Default Printer   
Software Installation
System Software Installation (Drive D:)   
Language & fonts:

Internat.-CD Installation (Drive D:)
(country-specific)   
Arial Unicode installation (country-specific)   
Drive Protection is set to OFF for the images.

only for China and Korea
Keyboard settings   
Regional and Language Options   
- Regional Options
  
- Languages – Details – Settings
(country-specific)   
- Advanced (country-specific)   
Installation Windows Language Packs:

NLS-Files storage   
"Low disk space" setting   
EastAsian Language Pack n.a.  
other Language Packs :   
Central European, Cyrillic, Baltic, Turkish
Remote Connection:
Windows TCP/IP setting  172.18.38.xxx 237 237
Computer name setting  CU1 / MOSYS CU1 / MOSYS CU1 / MOSYS CU /MOSYS
Internet Explorer settings
- IP Address setting   
- Font Selection   
- Security Setup   
pcAnywhere installation   
pcAnywhere configuration   
 = pre-installed  = to be installed / set locally
*) Panel-PC configuration delivered by HHT without RD update
Page 89 of 89

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cobas® e 411 Software

Responsibility Name Date Signature

Compilation Harald Vetter

Review / Approval Jürgen Hausdörfer

• cobas e 411 immunology analyzer

software installation (SW-CD Internationalization CD (Int-CD)

Language Pack Update CD, version 1.0.0 pcAnywhere 12.1 installation-CD

optional, only if a remote connection is to be es-

• CIRCUIT BOARD ASSY EMOT300 (DIP SW 2)

Content of the installation CDs for cobas® 4000 analyzer series

System Software Installation CD-ROM • cobas® e 411 analyzer software

Internationalization CD-ROM • cobas® e 411 language software for all defined

Language Pack Update CD-ROM Operating system language update for

pcAnywhere • Software pcAnywhere from Symantec

2 Installation and configuration flow chart

Installation & configuration

Instrument Software installation 6

Language & fonts 7

Installation Windows Language Packs 8

mandatory installation & setting

optional installation & setting

3 Windows System – Drive Protection On / Off

3.1 Unset Drive Protection ( OFF )

Click Start, and select Control Panel.

Double-click on Drive Protect.

Open the Status tab. Ensure that Current mode is set

Click on the Settings tab and enter “1234” into the

Uncheck the Protect ON check box and confirm with

Confirm the following popup with OK.

The system will be rebooted.

Terminate the start of the cobas e 411 application.

After the reboot ensure, that the message

Deny the following popup with NO.

3.2 Set Drive Protection ( ON )

Click Start, and select Control Panel.

Double-click on Drive Protect.

Select tab Settings and set the checkmark in the Pro-

Confirm the popup with Cancel.

4 Operating system configuration

OFF Please refer to chapter 3.1

Select Recycle Bin – File – Recycle Bin - Proper-

Select the tab Global and select Configure drives

Select the tab SYS512HT (C:) or SYS1024HT (C:)

Select D: drive tab [TOSHIBA512M (D:) or

Please confirm with the OK button.

Drive Protection ON please refer to chapter 3.2

4.2 Printer spooler setting

Usually Windows XP installs the printer spooler folder to

OFF Please refer to chapter 3.1

Open My Computer from the Start screen and select

Select File / New / Folder, create the new folder WIN-

Select File / New / Folder, create the new folder

Open the Control Panel from the Start screen and

Open the File / Server Properties from the Printers

Select tab Advanced and enter

Confirm the popup with Yes.

Drive Protection ON please refer to chapter 3.2

4.3 Pagefile properties

Please refer to chapter 3.1

Open the Control Panel – System – Advanced - Per-

Open the Control Panel – System – Advanced - Per-

Confirm the following screens with OK and restart the PC as requested.

ON please refer to chapter 3.2