\

 
TRANSPORT PLANNING-3rd
SEMESTER

School of Planning & Architecture,

New Delhi

GROUP:03

EFFICIENT
MANAGEMENT OF
PASSENGER AND
CARGO HANDLING

Date: July.2021
 EXECUTIVE SUMMARY
The epidemic, COVID 19, has taken the troll on mankind. All service sectors from health to transport, have
witnessed its adverse effects. One amongst which is Public Transportation. With protocols of staying indoors to
restrictions in travelling to social distancing, Public transport operations witnessed drastic effects on its
operations.

While lockdowns posed the challenge of maintaining their rolling stocks, social distancing protocols pushed
them to roll out their rolling stock. The STU’s (State Transport Undertakings) were pushed beyond their
capacity to adapt stringent yet user friendly strategies of assuring safe commute to PT commute. While few
cities were equipped to handle the spread, others had to start from ground zero.

Over close to two years of the epidemic, operators as well as commuters are still reluctant on the use of PT.

This report documents the behavioral changes of cities across the Covid spread while also documenting the
various strategies adopted at retaining and re-assuring commuters to use of PT. The strategies adopted to revive
the Public Transport services has been broadly classifies into areas of interventions of Public Health Safety,
Operation, Communication & Outreach and Financial Mechanism. A few cases study on India cities has also
been documented.

This study has been refrained to PT which are either Bus or rail based. In order to capture a widespread of
international cases, cities were selected from European, North American, South-American and Asian continents.

An extensive skimming of cities and its impact of Covid was carried out and the selected cities which were
either of the following criteria were selected for a detailed study:

 Cities with PT mode share greater than 30% and were able to retain/regain PT share despite Covid.
 Cities which have adapted innovative strategies towards the spread of the epidemic

Based on the above criteria, the cities selected from the various continent are as listed below:

European Cities: London, Barcelona

North American Cities: New York, Toronto, Washington DC

South-American cities: Bogota

Asian Cities: Moscow, Seoul, Hong Kong, Singapore

The study has also demonstrated on how various stakeholders working in tandem have helped not only PT but
cities at regaining back their life to normalcy. While health care services kept radar look out for people with
epidemic, relief funds from the Government helped service to maintain the safety protocols.

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PT services were drastically affected during the during the first wave as cities were un prepared on handling the
epidemic and its spread, the ridership was declined drastically (average by -80%), while in the second wave
ridership was higher (about 20-30% than the first wave) this was due to the preparedness of the systems to
control the spread.

The strategies documented have been tabulated below:

Public Health Safety Operational Communication and

Financial Mechanism
Strategies Strategies Outreach
Application of nano Implementation of the Animated videos Temporary suspension of
photocatalyst and vaporized electronic single ticket displayed in stations and Electronic Road Pricing (ERP)
hydrogen peroxide robots to on the bus for cashless fleets for bus operators
disinfect the fleets & payment
sanitization of stations and
Platform.

Enhanced ventilation in trains Real-time customer Campaign through live increase fares by the Retail
and metro stations, buses crowding information to press conference at Price Index plus one per cent
through intelligent ventilation provide customers various public places post lockdown
control system insight through various
channels

Sealed & protected driver Adjusts service levels to Provision of accurate Additional Savings Actions
space for the safety of drivers. match capacity with data through unified and which reduce reliance on
demand - Customer Use official portals outside consultants and
and Occupancy Analysis contractors, reduce non-
service-related expenses, and
reduce overtime
Fleets integrated with UV Implemented Staff No quota message on Attractive fare rebates and
technology like lamps, evacuation plan and apps and buses to discounts to stimulate
sterilized escalator handrail emotional support and prevent people from ridership
etc to disinfect the fleets & management plan during boarding when demand
sanitization of stations and covid period. is reached.
Platform.

The study aims at enabling cities to adapt or retrofit suitable interventions that may be either economically or
socially viable.

Table of Content
EXECUTIVE SUMMARY..................................................................................................................................1
1 INTRODUCTION........................................................................................................................................5
1.1 AIM......................................................................................................................................................................... 5
1.2 OBJECTIVE.................................................................................................................................................................5
1.3 SCOPE...................................................................................................................................................................... 5
1.4 LIMITATIONS..............................................................................................................................................................5
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 1.5 APPROACH AND METHODOLOGY....................................................................................................................................6

2 LITERATURE REVIEW............................................................................................................................7
3 DATA ANALYSIS.......................................................................................................................................8
3.1 STAGE-01................................................................................................................................................................. 8
3.2 STAGE-02................................................................................................................................................................. 9

4 PROPOSAL................................................................................................................................................10
4.1 REASON FOR THE SELECTION.......................................................................................................................................10
4.2 STRATEGIES ADOPTED TO REVIVE PT RIDERSHIP..............................................................................................................10

5 SCENARIO COMPARISON....................................................................................................................11
5.1 STRATEGIES ADOPTED GLOBALLY........................................................................................................................11
5.2 CONCLUSION........................................................................................................................................................... 11

REFERENCES..................................................................................................................................................12

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List of Figure
FIGURE 1 SEOUL LOCATION MAP...........................................................................................................................................11
FIGURE 2 SYSTEM MAP OF METRO......................................................................................................................................12
FIGURE 3 SYSTEM MAP OF BUS............................................................................................................................................12
FIGURE 4 COVID TIMELINE MAPPED ALONG WITH RIDERSHIP FOR SEOUL........................................................................14
FIGURE 5 STERILIZED ESCALATOR HANDRAIL.....................................................................................................................15
FIGURE 6 PRE NOTIFICATION SYSTEM ON METROS FOR CONGESTION.................................................................................17
FIGURE 7 BUS INFORMATION TERMINAL............................................................................................................................17

List of Table
TABLE 1 DISTANCING IN DAILY LIFE SCHEME............................................................................................................................13
TABLE 2 SEOUL METRO CONGESTION LEVELS............................................................................................................................15
TABLE 3 KEY TAKEAWAYS FROM INTERNATIONAL CASE STUDY............................................................................................18

List of Abbreviation
APC: Automatic Passenger Counters
CCTV: closed-circuit television
DC: District of Columbia
DMRC: Delhi Metro Rail Corporation
GTA: Greater Toronto Area
HVAC: Heating, ventilation, and air conditioning
LIRR: Long Island Rail Road
MERV: Minimum Efficiency Reporting Value
NCR: National Capital Region
MTA: New York Metropolitan Transit Authority
PPE: Personal Protective Equipment
PT: Public Transport
TFL: Transport for London
TTC: Toronto Transit Commission
TMB: Transport Metropolitan de Barcelona
UV: Ultraviolet
WHO: World health Organization
WMATA: Washington Metropolitan Area Transit Authority
PPSQKM: Person per square kilometer
PPHA: Person per Hectare

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1 INTRODUCTION
The beginning of unknown pneumonia being reported in Wuhan, China was marked in December 2019, which
was later identified in January 2020 as COVID‐19. The virus proved to be highly contagious, and the World
Health Organization (WHO) declared it an epidemic by the end of January 2020 and a pandemic in March 2020.
The main characteristic of public transport is to efficiently move a large number of people, and this plus point
turned into a liability from the first wave onwards.

To slow the spread of the virus, most countries worldwide adopted measures to decrease social contact in
everyday life through lockdowns and restrictions in gathering and dine-in services etc. These measures affected
the transport networks in general, as well as mobility patterns in particular. Although the measures, taken by
various cities are somewhat similar, the effect they had on the public transport system differed. Furthermore, the
pandemic itself has been presented in three major waves in almost all parts of the world. On analyzing public
transport (PT) patronage data, the three waves are observed to have different effects. This seems to be dependent
not only on measures taken by governments and operators, or on the number of cases registered, but also on the
size of the urban community that is serviced and the point of start of the pandemic.

1.1 Aim
To ensure the seamless travel and develop efficient traffic management system at Jewar Airport using different
modes of Transportation.

1.2 Objective
1. To Review the global best practices regarding connectivity at the airports.
2. To Identify management practices for efficient passenger handling at International airports.
3. To enhance the passenger management using ITS & other interventions.
4. To optimize the travel time by different modes of transport at the Jewar airport using efficient
management techniques.

1.3 Scope
1.4 Limitations
The report critically analyses the impact of covid-19 and the strategies adopted by cities from
 all cities.

1.5 Approach and methodology

To slow the spread of the virus, most countries worldwide adopted measures to decrease social contact in
everyday life through lockdowns and restrictions in gathering and dine-in services etc. These measures affected
the transport networks in general, as well as mobility patterns in particular. Although the measures, taken by
various cities are somewhat similar, the effect they had on the public transport system differed

Efficient Management of Passenger & Cargo Handling of Jewar International Airport

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 Figure 1 Methodology of Study

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2 LITERATURE REVIEW
COVID-19 pandemic affected the entire world of society and the economy. With mobility limited, it has
drastically impacted public transport networks across the world, reduction of ridership, reduction of capacity of
fleet has decreased, mode share has changed are major impacted aspect from covid-19.

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3 DATA ANALYSIS
3.1 Stage-01
Selection of case studies initially has started based on four continents: Europe, North America, South
America and Asia further parameter defined for the short listing of case

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3.2 Stage-02
Shortlisting of 10 case studies has carried out by detailed study about uniqueness of adopted measure for
safe Public Transport service during covid-19. Each selected having unique strategies such as London has
adopted unique financial mechanism to revive the loss of revenue during lockdown, Moscow has adopted
unique Public Health safety

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4 PROPOSAL
4.1 Reason for the selection
. [ CITATION Cha20 \l 1033 ]

Table 1 Distancing in Daily Life Scheme

4.2 Strategies adopted to revive PT ridership

4.2.1 Public Health safety strategies

4.2.1.1 Common strategies:

 Wearing of mask is checked physically by staffs and advise is given for booking of seat in empty
rows in express buses.

4.2.1.2 Unique strategy:

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5 SCENARIO COMPARISON
5.1 STRATEGIES ADOPTED GLOBALLY
After reviewed strategies of 10 international case study, it came into notice there are few common strategies
being adopted in all the cities and few strategies has noticed unique individually adopted. Table 2 Key
Takeaways from international case study is depicting overview of common and unique strategies adopted by
all international case study:

Table 2 Key Takeaways from international case study

Aspects

5.2 Conclusion
The sort of actions and the rate with which global cities are implemented may range from nation to country
due to the diversity of legal frameworks and variances in people's

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